Reviews of Ed Voyles Acura. (Car Dealer) in Atlanta (Georgia).

Ed Voyles Acura

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Car dealer

Acura dealer

5700 Peachtree Blvd, Chamblee, GA 30341, United States

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Information of Ed Voyles Acura, Car dealer in Atlanta (Georgia)

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Reviews of Ed Voyles Acura

Aileen Carlstrom

This dealership has always been top notch with their care of us and our cars. We have purchased 4 Acuras from them over the years. They are great cars and last a long time if you take care of them. Which we do our best to do, by bringing them to the service department for their maintenance. Checkins and pickups are normally quick and easy. We have been bringing our cars here for 20 years!

Kenny Duong

I worked with Antonio Morris and his manager Allen Dean at this dealership for a 2022 NSX Type S limited to 350 in the world. I placed a deposit back on August 2021, confirmed an allocation in September 2021 and finally the car was delivered and brought home yesterday. This transaction took 14 months due to the current market post COVID with semiconductor chip & parts shortage. Antonio and Allen kept me in the loop during the whole process with the timeline, expectations, and most importantly assurance that I will receive the NSX. The price out of the door was the same the day I put down the deposit a year ago with no hassles, no stories, no hidden fees and markups. Their customer service and commitment to the Acura brand at this dealership nothing but world class execution. I have a few high end vehicles with other manufacturers but this 14 months journey for the NSX was nothing but an amazing experience and turned me into an Acura customer for life. Thank you Antonio and Allen for the job well done at Ed Voyles Acura.

MARGARET MALONEY

The service (oil change) was quick; my service advisor was very efficient, personable, and polite. The service waiting area is, well, a dump: tight, crowded, run down. In fifty years, I've owned cars from twelve different auto makers, and fifteen different cars, I have never experienced such a shabby service waiting area! Fortunately, I love my Acura.

Ralf Alejandro

Outstanding service every time. They take tremendous care of their customers and go above and beyond to meet your expectations. Our salesman Antonio Morris, new car manager Allen Dean and Service manager Darrell Davis take great care of us with even a simple need. I highly recommend doing business with this professional and caring team.

Richard Davidson

From Angie, at reception to Martin the Collision Consultant who explained in detail what was needed to repair my car. They were always very friendly and professional. Even though the time was long to receive my vehicle back, they were very informal and communicated well with me throughout the process. The long wait was due to the parts being on back order which is happening everywhere you go these days that needs to have parts shipped in. They take tremendous care of their customers and go above and beyond to meet your expectations, especially Angie, I give her 5 Stars for her commitment to customer service. I also had a five-star experience with my car, it looks like it did when I purchased it. Thank you, Ed Voyles Collision. R. Davidson

Robert Svoboda

I wasn't happy about wrecking my car and really wanted to salvage title it. The Team at Ed Voyles Acura Collision shop listened, informed, and enabled me to come to a decision that will have the best outcome for me in the long term.

Chaitanya A

I would like to take a moment to thank you Scott Porter, Collision Manager for working with me in having my new Kia SUV dent repaired. Scott accommodated me very quickly and worked with me to have the work done in best price. He kept me updated during the entire process and had the work completed in few hours. Thank you very much, Scott. I will surely recommend Scott and Ed Voyles Acura to my friends and colleagues.

Nikia Bryant

I brought my car in because my battery was going out and I needed it replaced. Ryan was very helpful with making sure the work got done quickly and communicated to me before and after the work was done. I would recommend folks coming to this location if they would like their vehicle in and out for a good price.

Optometrist

I would have preferred to have never been in an accident at all, but the team at Ed Voyles made the whole process seamless. From handling all the paperwork with the insurance company of the at-fault driver, to the friendly customer service and delivering my fully repaired vehicle a good 5 days before the date promised, I couldn't have asked for a better collision repair experience. I hope I never need them again, but the repairs are guaranteed for as long as I own the car, and it was done right--my rear bumper looks like nothing ever happened. Thanks, Ed Voyles Acura Collision!

Srikant Viswanadham

Ryan Burke and his team at Ed Voyles just gave a master class in customer service. Kept me advised of the costs and the timeline so that there would be no surprises. Did a fantastic job repairing two damaged rims and replacing a tire, all at a very reasonable price. This is certainly the best customer experience I ever had at a car dealership and possibly the best customer service anywhere!

Navdeep Baldev Singh

Very professional and extremely delightful service. Ryan took very good care of me and with the help of his team (technicians) was able to resolve issue in my car that no other dealership could find and fix. Very delightful and will continue to get my car serviced from them going forward.

Ashley Williams

My service visit was impeccable. Mr. Al McGowan was genuine, professional and very transparent/informative on what was needed for my Acura. There were many things that needed servicing and it was completed within one visit. This will be my regular dealership.

LaDonna Collins-Cox

ED Voyles provided outstanding service. They kept me I formed of each phase my vehicle was in. Customer service was top notch. Very clean office and professional staff. I would definitely use the again for my vehicle needs.

Scott A. Epps

Ed Voyles Acura, Matt, Andy and the whole team are the best in the industry. I have had terrible experiences at other dealerships and shops around town. After having extensive work done on my Acura, I will never take it anywhere else. I can’t recommend this dealership enough!!! They are superior in customer service, technical expertise and extremely professional! Thank you Ed Voyles!

Christopher Jimenez

I came in for service because I had plenty of work done on my 2016 in another shop which didn't know how to deal with sensors or Calibration. This dealership did it right and took care of me. Al was great. Although they didn't turn off all my warning lights (2/8) those won't affect my state inspection.

Andrea B

This was my second visit here at this dealership for a service. The employees here are welcoming and friendly. Mr. Ryan Burke, my assigned service guy was extremely helpful and did not disappoint! He will definitely be requested for my next service. My overall experience this time was amazing!

Tamesha Wallace

Upon arrival I was greeted by the service manager Ryan. He was very pleasant and knowledgeable. Upon entry to the waiting area I noticed many Auto Distinction Awards/Certificates displayed on the lobby windows. My car was serviced quickly and I appreciated the excellent customer service and experience.

Tim Sears

Alan and the rest of the service department were extremely helpful and efficient. They got my car repaired the same day, much more quickly than I had anticipated. Highly recommend my experience with Ed Voyles

Dohna Sorenson

I was in Atlanta for the day and my battery died. After getting a jump start I went to Ed Voyles. It was about 3 in the afternoon and they took care of me so I could safely drive home to Birmingham. I was so grateful and pleased! They really treated me well.

Jess Jones

Dropped my car at the collision center - everyone was very friendly and professional. The pick up date for my car did get pushed back due to parts taking a long time to deliver but I didn’t mind. They cleaned my car and the repairs looked good as new. Highly recommend

Diara Otoo

Walid was my service advisor and he was very helpful. He also noticed my car making a noise when I pulled in the service center and pointed it out to have it looked on his own. Really showed that he cares. My car was ready sooner than promised. The service was great! Sidenote: The snack area was empty when I was there.

Lila Cooperider

As always, I had a great experience at Ed Voyles Acura, Chamblee, GA. Brought my car in for a regularly scheduled service appointment and to address a strange sound the vehicle started making a few days prior to my appointment. From start to finish, the service team kept me aware of the status of my vehicle and the whole process was seamless. Five stars for Ed Voyles Acura Service team in Chamblee!

Aundria Alexander

I was very very pleased with the repairs Ed Voyles did on my car. They cleaned it inside and outside. I've gone to multiple repair shops over the years for different vehicles and they did a good job. But my car look like a brand new car!

Natasha Smith

Ryan is always a pleasure to work with. Continues to be honest and upfront with what’s going on with my car. I drive 30 miles to Ed Voyles because the service is always consistent! The technicians are fast and thorough and not making up services you need when you don’t need them.

Soon Kweon

Excellent customer service. Had asked for an emissions test be done before repairs were complete, but my vehicle was not able to. They gave me a written note and tips on what to do in I was pulled over due to an expired registration. 10/10

Chris Higginbotham

Had an issue come up with my car that needed attention quickly before I left on a trip. These guys got me in same day where other Acura dealers in the area told me to take a hike. Great job all around!

Pete

Saturday service hours! Exceptional experience, they discovered two issues and addressed both with no charge. Can’t say enough how much better the service drive experience was at Ed Voyles Acura vs. Acura Carland. Night and Day. Also provided me a loaner for the time the vehicle was being serviced. Carland has never offered. Purchased the Acura this location, worth the drive to have continuing service work performed on it.

Ivan Surcy

I had the pleasure of having Walid Alayli as my service representative. He was very attentive to my needs and kept me updated on the progression of the work on my vehicle. However, when I picked my car up on 10/18/22, I noticed it is difficult to maneuver the steering wheel. I had work done on the steering and it's as if the car has no power steering at all. I will be bringing the vehicle back this weekend for them to adjust.

Bianka Reynolds

The Ed Voyles Acura team (Reggie, Allen, Chris & Dennis) really made me feel welcome and answered all of my questions. Thank you so much for making my car buying experience easy and stress free Reggie! If you are looking to buy pre-owned/certified vehicle see Reggie, he'll take great care of you! Looking forward to continuing business with you all.

Jessica Hill

Luke made my service experience a good one. He listened carefully when I attempted to explain how my 2016 MDX was driving & sounding differently than normal. He also kept me posted on what they found to be wrong.

Kirven Brantley

Ed Voyles Acura service department has been taking care of my MDX for approximately four years now and I have always been happy with the way their service advisors treat me and most importantly how their technicians have serviced my vehicle. I highly recommend Ed Voyles Acura service (and sales) to anyone who owns an Acura automobile.

Suzanne Melan

I've used Ed Voyles Acura for years. I can always trust they will do a great job in a timely manner. I wouldn't trust taking my car for my regular maintenance or repair needs to any other establishment.

Melissa Schwartz

I purchased the car from Ed Voyles Acura in Chamblee over 8 years ago and continue to return to them for service. Their service is their differentiator. They always provide excellent customer service, are transparent, never upsale and the office space is great for working while service is performed.

Meg

Al McGowan is an AMAZING service rep, I trust him and appreciate how he helps to ensure a seamless experience, wether it is working in the closed office space or getting a loaner so I can still service my clients and keep my work day on track and understand the services my car needs while still allowing me to save money and keep my car in good and safe running condition. Thank you Meg

Rodrigo Rojas

The customer service was amazin. I had to come in to get sever hail damage on my car fix and the process was really fast. I would highly recommend this place for any type of collision related fix.

Stan Dilworth

Purchased an MDX from Ed Voyles. Very happy with the car and the dealership. Thanks to Bryan Felton for making it so easy and convenient. Professional. A real pleasure to do business with.

Joy Williams

Luke Hughes is the best. Always honest and takes care of his clients. I love the Ed Voyles Acura service center.

Brittany Tyson

I always have a great experience at Acura. This time I had the pleasure of having Kevin help me. He is very kind and walked me through everything. I will Continue to have my Acura serviced by Ed Voyles.

Teneika Askew

My salesperson, Bill, talked to me about the new MDX, Atlanta and more while deciding to purchase my leased vehicle. While walking around I stumbled upon what I thought I wouldn't see, a TLX with candy apple red seats and all the tech I could imagine. A real life pinterest photo. While I admired it, Glenn (finance) patiently walked me thru the features and asked Bill to check to see if it was in my favorite Acura color (Grey, like my second TL) and it was. I had to get it and the dynamic duo made it happen! I mean I feel loved in this vehicle, it takes care of me and I will take care of it! My dream car was at Ed Voyles, a dealership I've always trusted to be A1 with service. Thank you!!!

Tom Fluhr

Great people over at Ed Voyles. I will definitely continue to take my vehicle there for anything and everything. They really look out for you.

Beverly Ferriero

I have been an Acura owner since 2015. I have had 2 Acuras--a used 2013 model (2015, purchased from an area dealer) and a new 2020 model (2020, bought at Ed Voyles), and use Ed Voyles for my car's services/maintenance. I had nothing but great experiences with Ed Voyles Acura, both, on the service side and on the sales (used and new car salespeople) side. In my experience, they conduct business in a fair and professional manner. These are great qualities that should come standard in any dealership, but especially in a luxury car dealership.

Shawn Smith

I definitely had a great experience at this dealership. I was keep informed when my vehicle will be done and the information that I may need to pay attention to.

Laurie Dean

Ed Voyles customer service is the best. They are the Chick-fil-A of dealerships. Luke and Glenn are awesome!

Belinda McClain

I purchased my 2004 Acura TL brand new from Ed Voyles Acura and have been 95% happy... One or Two bumps in 17 years ain't bad, besides they were small bumps... Happy New Year Ed

Evita Gore

Every visit to Ed Voyles for service on my car has been stellar. The staff are very professional and they truly aim to provide the absolute best customer service - and they deliver!

Sharon Remaly

I really appreciate Luke and the entire team at "Ed Voyles Acura". Thank you Luke for all you do for us in making sure our vehicles are well maintained!

Jay P

The staff here is very helpful. I came here to get a spare key for my car and got it back the very next day. Very speedy and efficient service. Haven't gotten any work done on my car here as yet, but I hope I receive the same type of service when I do.

Jeremy Jones

Had a great experience. Needed to get in and out and they took great care to get everything done quickly and accurately.

Doreen Agyeman

Ed Voyles has a streamlined service process that makes it easy for vehicle owners to conveniently drive their car to their doorsteps, and have someone meet them within seconds in their car to address their service problems. The service personnel is conscientious and friendly. The waiting area is spacious with a spare room for those who need to catch up on work or meetings to do so. They don't have much by way of snacks or beverages if you stay there for long. And the lady's bathroom needs a bit more upgrade. Overall, it's a great place to go.

Erin Yaggy

I needed work midway through our big summer trip from New Orleans to Maryland. Luckily, we stopped in Atlanta for a family visit and I lucked out when I contacted Ed Voyles Acura that they were happy to help me and even squeezed me in before we were due to leave the area. Luckily I mentioned one of my tires was low because once they looked at it they found nails and a side wall tear- so I definitely was grateful that we didn’t find that out on the busy highways with either a flat or worse yet an accident… Great 👍 service from great people :) Thanks so much!!!

rel peach

I love going to Ed Voyles to have my Acura Mdx serviced. I get quality work at a fair price.

Hailu Kassa

I went to the center for the first time, and I actually didn't regret. Right from my entrance all the people I was asking for direction and help was extraordinarily helpful and welcoming. Particularly, Arthur Ramerez has treated me very respectfully. He has been very understanding, helpful and very patient explaining issues in a way that I understand it. Generally, I felt very satisfied by the service and would like to say to all, and particularly to Arthur, thank you and keep up the good work.

Sanjeev Pathak

First time going there and it was a very pleasant experience. Just pull into the area and they will take care of you. Waiting room is right there. Lots of space and very comfy. Wifi works great for work if needed. They even have a enclosed in area if you need quiet space with desk and outlets. There is a TV if you wish to pass the time. Coffee, bottled water, and snacks available.

Jessica Nelson

The staff was very friendly. They kept me updated for the duration of the repairs. The repairs were fantastic. The door was seated properly at first, so they gladly fixed it within minutes. Wonderful experience.

Bob Huttman

My scheduled service started on time. I was kept informed on the status. Everything was completed on time. No surprises. Great work! Thanks

Charles Keen

Luke was great. He got my car in and out with no problem. This is my second time having my car serviced. If looking for an advisor Luke is who you need to see.

Dee T

I had the best experience ever from the time I came to the time I left. They were sure to update me with every step they took with my car. Ryan Burke showed GREAT customer service, I will be back.

Meltz Down

See Sam! He's the service manager. He'll take care of you. I wouldn't go anywhere else with my Acura.

Diego Suarez

My battery died. I called Ed Voyles and got a price quote and estimated time to have it replaced. Price was in the range of other vendors. When I dropped off my car the service was professional and completed within the original estimate given. Very satisfied with my experience

Abb Jones

Our family had an awesome experience at Ed Voyles Acura where we bought our Acura RDX back in 2017. Our Powertrain Computer Module (PCM) failed and was covered under the (6 years 70,000 miles warranty) This item cost nearly $1,500.00. What a true blessing to our family from not having to pay for this repair from our finances, especially during these difficult times of 9.1 % inflation.

May Bradfield

Kept me updated with the maintenance. Great customer service and professionalism. My MDX is in pristine condition because my maintenance has always been done by the Ed Voyles Acura.

Elaina Ross

Great service! Communication was quick, Ryan was awesome and able to answer my questions. I am new to Georgia and will continue to service my RDX here!

Matthew Ram

Pleased with the quality of the service department. Ryan took great care of us.

Rocky Maria

My most recent visit was excellent. My services were completed quickly and the staff was polite. It was a pleasure meeting our salesman James (Pumpkin).

Charles Ward

From Angie at reception to Andy Haverkamp the Collision Consultant who explained in detail what was needed to repair my car and the entire crew who did the repair, including Joe, in the body shop, I had a five star experience. My car looks like it did when I purchased it.

Janet Yadao

Al McGowan was great! And, the work was done well and in a timely manner. Recommendations were made, which we appreciated as well.

Dman 75

My car needed a 105K mile service which would take the majority of the Saturday, so Al put me in a loaner vehicle right away. My car was ready for pickup close to their closing time but I was more than an hour away from the dealership. So, Al allowed me to drive the loaner until Monday morning. Went to pick up my car and the final bill was a couple hundred dollars cheaper than my quote.

Coach Q

Great experience! They fixed it quickly with no delay or problems and also cleaned it thoroughly. Second time getting repairs here and I'll go again.

Marcia Steinberg

Very customer focused. I've never had a bad experience at this location. They kept in touch with me every step of the way. This is one of the main reasons I have continued leasing or buying Acuras through the years.

Bill Demmond

My Service specialist, Al McGowan was courteous and professional and explained all parts of my service to me. Excellent work.

Edwin R Alvarez II

They set up my service via email and text messages while I was traveling out of the country. When I arrived back it was all done. Great experience.

Mario Scoccimaro

Ed Voyles Service Manager and Body Specialist Joe fixed my New RDX A Spec scratches perfectly. Thank you!

Katy Seib

The collision center did a great job replacing my complicated windshield, and left my car better than how I brought it in, i.e. in fantastic shape and clean!!

Valerie Chinn

I continue to get great service for my Acuras at Ed Voyles Acura. They do a fantastic job! Al McGowan was very helpful and made sure I understood what was going on with my vehicles. Thank you for taking care of my cars and making getting car service and repairs less stressful!

Leslie Blair

I can not say enough positive things about Al McGowan - professional, friendly, helpful and went above and beyond to ensure I was happy with the service that was done to my car. Thank you Al!

Billie Bob Hoskyn

Always very courteous and professional. The service advisors answer my questions and provide information on any service my car might require.

Perry Patterson

Luke Hughes with Ed Voyles Acura service is top notch. Service appointments are nearly effortless for me! Thanks

Akeesa Bryan

Great experience! Al McGowan was wonderful. Highly recommend getting your vehicle serviced here.

ALICE BROCK

It was easy to schedule an appointment on line for service the very same day. My service consultant, Mr. Walid Alayli, was professional and courteous. He checked me in at arrival, listened to my concerns, answered all questions, and made recommendations for service. Everything was explained verbally and in writing for my approval before the work was started. Their prices seemed reasonable for today's climate. The work was done in about 2 hours (and they washed my car -- definitely a plus). I was completely satisfied.

Aviana Ingram

Kevin Lombard is a fantastic service specialist! He communicated with me throughout my encounter to ensure that there were no surprises and that I was comfortable with the service plan proposal. He even provided me with detailed realistic timelines on when I can expect to need future services. My car now runs as good as new and I look forward to booking all future services here. Thank you Ed Voyles Acura and Kevin for a wonderful service experience!

SHELLEY MILAKOFSKY

Always happy with service at Ed Voyles Acura~friendly, prompt, not pushy, knowledgable. That’s why we keep comin’ back!

Laneka Hale

Even though the time was long to receive my vehicle back, they were very informal and communicated well with me through out the process. The long wait was due to the parts being on back order which is happening every where you go these days that needs to have parts shipped in. My car looks brand new and I’m happy with the results.

Jeff Mendez

Wait was a little long because of unforseen fixes but other than that i will never go anywere rlse but Ed Voyles Acura. I trust them with my baby.

Rubell Simmons Renfroe

I am satisfied with my sevice at E Voyles Acura. Ryan Burke was very helpful.

Stephanie Purdy

I’ve always had a good experience coming to Ed Voyles Acura. The staff is very friendly and service is quick. My usual advisor, Alan, is such a sweetheart and he does a good job of keeping me updated on my car.

Onrie E

I purchased an Acura from Ed Voyles this afternoon. This was the BEST experience I have ever had, when it comes to the entire process. EVERYONE treated me so nicely from the moment I got out of my vehicle. Charles Duncan was my salesman. He was very professional, knowledgeable and customer-service oriented. I think I'm really going to enjoy my car. Thanks once again!

William Lopez

My latest trip to get my car serviced at Ed Voyles was outstanding, as it usually is at this dealership. My car was serviced well within the estimated time frame and was washed before completion. My past experiences with Ed Voyles Acura have been consistently positive, but I want to especially recognize Kevin Lombard the service advisor who handled my visit. Based on my previous experience at this dealership, I asked for him when I set up my service and as he always has in the past, Kevin made sure to provide an outstanding customer experience. Kevin is friendly, professional, knowledgeable and thorough, and one of the reasons I am a loyal customer.

Michael Benator

Tanisha was great. Sticker shock, though on the total cost of the repair costs. Love my 11 year old TSX.

Michael Feuer

Ryan Burke is always very attentive to my needs. He was able to get my new tire covered that had a nail in it. They are very flexible with you and while professional also make your experience personable. Highly recommend their service department and Ryan Burke as a CSR

Ron Mazurek

Scheduled an appointment with Ryan Burke. He was immediately available upon my arrival. He entered my vehicle and within 2 minutes diagnosed the problem and presented the solution. Sent car to the service department, provided a loaner, and I was on my way. The vehicle was repaired and ready for pick-up the next day. Our family has owned Acura cars for the past 20 years and Ed Voyles has serviced all our vehicles. They have always done a great job!

Manesra Hall

Awesome experience from Sales to Finance to the Service Dept. I have had bad experiences with past dealerships, which resulted in me not returning for future purchases. Ed Voyles is the only dealership I have come across where everything was hassle free. I was assisted by Lloyd Johnson in Sales, and he was tremendous! No back and forth with pricing. Everything was quick and to the point. I have gotten three cars, and each time, the process took less than 2 hours to complete. I did not have to spend 4+ hours at the dealership as I'd done in the past with other dealers. And the Service Dept is awesome. Top notch customer service every time I visit. There may be a long wait sometimes, but the level of customer service they deliver is worth the wait.

Somphet Bounthavong

Officially a new loyal customer at Ed Voyles Acura due to the great service! I called in this morning, the receptionist was surprisingly super welcoming and bubbly, considering it was 8:00 in the morning. I was delighted by that. Then, I met Ryan Burke for my service on my front brakes. This was an emergency situation and he went out of his way to make sure that this job was done at a great price to me. I am very glad that I went to this dealership. I like how straight-forward he was about pricing, time and everything else. Thank you again!

Sophia Allen

I've been going to Ed Voyles Acura for years, and even though I've moved out of the area, I continue to return. The service guys are very accommodating and they go out of their way to make sure your comfortable while you wait (I usually work with either Q or Kevin). I'm happy to say that other than routine maintenance, I have never had to bring my cars back for the same issue more than once. If I don't get something done when they recommend it, there's no pressure or judgment and I appreciate that too. Overall, great experience each time!

Ester norris

This was the best experience I have ever had with car repairs. Kevin was so nice, patient, and personable. He took his time to explain the issues that were going on with my 2007 Acura RDX with no pressure. I know I have an older car; however, Kevin let me know exactly what I needed to do to prolong the life of my car. Ed Voyle is simply amazing. I appreciate them so much. I suggest if you want the best customer service for your Acura, this is the absolute #1 place to go.

William Smith

Scott Porter and his team provided excellent service. Very pleased with the work that was completed.

Diane Quinn

Everything was explained & completed on a timely basis. The appointment is easy to make and communication is clear.

Martine Charles

Jeff Kindel was my sales person and Glenn Stephenson my finance guy. My experience shopping for a car was really a great one thanks to the partnership between these two gentlemen. I started out next door at the office with the new Acuras, with a salesman that made it seem as if it was nearly impossible for me to purchase a car and have a monthly payment within my budget from any dealership. My husband and I left that day thinking we should just quit all together. I happen to be on the website and saw a used car I was interested in and just decided to send an inquiry anyways. Thank God the inquiry made it to Jeff's desk because I purchased and received my barely used car within the next 2 days.

Mark

James! excellent replacement for Q! Thanks! James treated me like 'Family' and like it was his own car! Excellent Service Advisor taking great car of both the Car, and me, the customer! Greatly appreciate him and his assistance.

Norma Miller

Ryan did a great job explaining the service and getting me out in a timely manner. I am not sure that oil was change even though that is what I paid for because my dash shows 40% oil, and the window sticker was not updated. This is the 1st time that has happened. I call and left 2 messages with no response.

Rael Levin

Mr. Walid was very kind and helpful. Mr. Luke stayed in touch as well. Thank you to Ed Voylesw Acura.

Daniel Sather

Darryl and his service team are top notch! Best advisors and techs in town.

Patty Lamb

Another positive experience with Ed Voyles Acura and specifically Luke Hughes on the service team. Everything handled quickly and professionally with no inconvenience to me. This is why I keep coming back to Ed Voyles Acura.

Lisa Ripoll

My long-time advisor, James, took care of me as usual. He got me in quickly in response to a sudden problem, I got some related deferred maintenance done for minimal cost, plus a rebate. Thanks again for a smooth service appointment!

Mike Mitchell

Once again, we found ourselves delighted and impressed with the service team at Ed Voyles Acura in Dunwoody. The service staff worked diligently at ensuring that our desire to make another MDX purchase was carried out flawlessly. Thank you, Ed Voyles Acura. Mitch

Sharon Levin Epstein

I love this dealership!! I have taken my (used, not purchased from them) MDX for service to this location for years! Every oil change and each major repair. The technicians are friendly, well informed, and willing to answer all my questions. I would not trust my car anywhere else!!

Gary Kurz

Ray was very helpful, and went above and beyond to make sure I got in and out of the service department as quickly as possible. Really good experience.

Cidjah Somersall

I have been an Acura owner and customer at Ed Voyles Acura for close to 10 years. Excellent customer service!!!!. Reasonable prices, especially considering the significant upcharge usually applied at other dealers. I am always treated well from check in to check out and my car performs very well under their care. Luke is my usual representatives and he is particularly fantastic. Would definitely recommend.

andrew hayes

Ryan was an amazing help! Highly recommend him for any car troubles.

Jared Bell

Al Mcgowen and the service team at Ed Voyles took care of my car like it was their own, set me up with a loaner, and answered all questions along the way. Highly recommended if you have an Acura or otherwise.

Clarence S

Great experience with Ed Voyles Acura. My Rep and Tech was very professional.

Judy Rivera

Thank you for my advisor Walid. He is very professional and nice to work with.

Mark Benefield

Ryan did great job explaining my options for service and checking warranty issues on my transmission. Thank you Ryan! Mark

Whitney Sellers

I'm a first time Acura owner and the overall service was amazing I have no complaints.everyone was knowledgeable and informative. I will be returning

michael cross

Excellent service that started in the parts department and finished in the service area...I am one very satisfied customer.

David Russell

Great service! Luke was amazing and I will continue to have all my Acura services done at EdVoyles Acura. I made the right decision switching to them. Great Job

Jerry

I would like to express my appreciation for the service department at Ed Voyles Acura, and in particular Kevin Lombard. He is, by far, the best service representative I have dealt with here, and that includes the many excellent reps I have known over the 21 years I have been bringing my 2000 TL to this dealership for service. I purchased my car new from Ed Voyles and it has been serviced exclusively by them due to the high level of attention I have received over these many years. I wish I could give more than five stars. Thanks so much Kevin and everyone at Ed Voyles.

Steven Santos

Ryan Burke in the Service Department has been amazing. I have had some warranty service plus additional parts installation Service has been timely, communication has been great during the entire process, and the prices have been fair. I trust and will continue to use their service team for normal service and accessory installation in the future

Jonathan Echevarria Davila

Excellent service! Not only they do an excellent job fixing my truck, but also kept me updated throughout the entire process. Their crew was always super friendly and professional. I would definitely recommend them.

Gregory Glover

My service appointment went smoothly and Al McGowan, the technician was very helpful and professional.

Susan Eshback

Al was assigned as my new rep. All went well. The service took a little longer than expected but they did a thorough job. I would rather have had a call rather than text messages as I was on the phone in their business center and hard to respond at that time. Otherwise, Acura service always does a great job.

John Casanova

They removed a nail and plugged up the hole in my tire at no charge....then put the car through their car wash. The fact that they did all of this during a hectic time of the morning/early afternoon in less than an hour did not go unnoticed. Thank you for the great service!

Cynthia Tyner

Everyone was cordial and friendly when I arrived to get my car serviced. I received constant updates about the status of my vehicle as well as recommendations for other issues that needed to be addressed. I'm very pleased with their service and will be back.

Ginger Williams

Helpful and friendly lady at the front desk. She answered my questions. An excellent job was done on my car. I am very pleased. The technician communicated with me often to discuss the work.

Shonda Baker

James Johnson was thorough and honest! An excellent service advisor to say the least! I will be returning to Ed Voyles Acura

Yvette Cage

Mr. Al McGowan was absolutely amazing. He was more than just professional he was kind. Mr. Al took great care of me the moment I walked into his office, followed up with exceptional car service for my RDX. I will certainly return to Ed Voyles for my next car service.

Buck Stamps

Outstanding service advisor! I have been going to Ed Voyles Acura for 17 years through two cars, from across town because of the service advisors, in particular Kevin.

Ginny Helms

I took my car in to Ed Voyles Acura for routine service. As always, Al McGowan and his team did a great job, were kind and professional and they completed the work in a timely manner for a fair price. I greatly appreciate the team at Ed Voyles Acura..

John Goode

Al McGowan was my service rep and he did a great job. He looked into my service record and let me know I did not need to do an oil change and tire rotation yet. He was able to get my car looked at and the problem found. It is running great now.

Workman Meeks

Luke did a great job of keeping me posted along the way of the progress of my car and provided a loaner as soon as it was determined that the service would take longer than initially planned. Great customer service!

Amy Gallois

Angie at the front desk, and Scott who took care of my car could not have been any nicer! They were so good to me, and my car. I am very happy with the service and the cost was fair.

David Alvarado

Ryan Burke met me as soon as I arrived. He filled out the necessary papers for the service that I needed and took the time to explain what was the service about. Extremely friendly and knowledgeable. While I was waiting Ryan personally came and advised they had found a nail in one of my tires and told me steps to follow. Indeed a a great asset and very customer oriented.

Marie Rachels

My Acura MDX was previously serviced with Ed Voyles service center. There were maintenance issues that needed to be repaired again.To my surprise Mr. Bill Hughes "Manager" reached out to me and expressed his concerns. Not only was a loaner vehicle sent to me; my vehicle was transported back to the service center for those needed repairs at no extra cost to me. When I received my 2007 Acura MDX back it was detailed to perfection like a new vehicle. Words cannot express how thankful I am to Mr. Bill Hughes for going beyond my expectation to assuring me and everyone that rides in my vehicle our safety. I HIGHLY recommend anyone to purchase their next vehicle from Ed Voyles. Happy Satisfied Costumer "Marie"

jessica farnon

Angie is amazing. She made everything happen that needed to happen. Extremely pleased with the work on my car

Damoli Mcintyre

Andy was very helpful and kept me inform the entire time. Would highly recommended. My car is back to brand new! Thank you

Ilsa Jackson

This service department never disappoints. Al McGowen is always on his game, efficient, courteous and pleasant to work with.

andrew levy

And THAT is why I LOVE ACURA! Service service service! Although I've never had a service advisor at EV Acura that wasn't helpful, I've got to tip my hat to Kevin. Talk about taking the time to make me feel special! Sure, the car's great, but it's the follow-through and personalized attention long after purchase that moves the needle for me. And that is EXACTLY What KEVIN did! As long as the dealership keeps Kevin and trains their associates to take care of their customers as Kevin took care of me, I'll be a life-long customer of this dealership!

August Marsik

I have been having my cars serviced here for over 20 years and am always impressed with the level of professionalism and quality. Kevin, Ryan and Q have all been extremely helpful when I've needed service and gone out of their way.

Jonelle Cellucci

I've been an Ed Voyles Acura customer for over 25 years and have owned multiple types of Acura vehicles. Their customer service is excellent. They explain ever part of the service and get you on your way in a timely manner. I will always drive an Acura and will buy it from and service it with Ed Voyles Acura.

Cheryl Ferguson

I'm very new to Georgia so I drove from Clayton County to this location 5700 Peachtree Industrial Boulevard ,which is a long ways from where I came from but when I arrived in them Qaisi Johnson was just amazing he was attentive he let me ask questions he allowed me to get o organized after such a long drive side and made me very comfortable ,took care of my car and also I was extended a loaner car so that me and my sister could be comfortably coming back and forth until they were done giving a service for the SUV outstanding service .I can't express it any better

Roderick Bobo

Excellent experience with my vehicle service. My service representative was Al McGowan.

DJ ERIK BROWN

Good service I’ve been going there for years service writer Walid Alayli took care of me

Amanda Thrasher

Bryan Felton is a superb professional. This is my 2nd MDX from him and it was so easy...He took care of all the paperwork (which drives me crazy) before I stepped foot in the dealership. The day he called me to pick up my car I was in and out in less than an hour. Love working with this dealer and love my MDX.

Phyllis Nickerson

I scheduled an B1 service with Luke for my 2020 RLX. My car was ready within an hour and a half! Thank you Luke and Ed Voyles for 5 star service! Satisfied again!

Robert Rising

Apparently ACURA comes from the factory with a non adjustable rear camber setup. During my tire rotation and balance the rear camber was out but couldn't be corrected. Luke Hughes ordered the parts to make it adjustable, notified me when they were in and schedule the time to install. Great customer service.

Jan Grimsley

Walid Alayli did a great job getting my car serviced and my key fob functioning again. The service was quick and he explained anything in the report that I had questions about. Customer Service = 100%.

Natalie Vuoriaho

Q was phenomenal! I was greeted nicely, loaner process went smooth, the communication from Q was awesome! This was the first time I received a detailed electronic report showing what needed to be done to my car with prices and the options to decline or request the work. I will continue to have Q service my car. I didn’t feel like I was being pushed or ripped off on bringing my car to a dealership.

Candace Kramer

This was my first visit and I couldn’t be happier. I receive Excellent service and Henry was wonderful. He went over everything with me.

Phillip Wolbrecht

I’m on TEAM Luke! Excellent knowledge, experience and customer service. Luke cares about his customers and is very attentive to every detail. Great Service, Great Guy and deserves a complete 10 stars.

Austin Delk

I have used the service department here ever since Jiffy Lube messed up my drain plug during a routine oil change. The team here is fantastic and consistently provides a loaner for services beyond an oil change.

Carolyn Evans

the service was seamless and timely; service technician provided a full status of the work done and overall condition of my vehicle, and topped off the great service with a car wash. will definitely continue to service my vehicle with Ed Voyles.

Cassi Horton

I was involved in an accident where I was rear-ended and my complete bumper was missing plus the side panel damaged. From the moment Ed Voyles Acura took possession of my car, they kept me updated on the progress. It was ready for pick up on the scheduled date as promised. In addition to performing a BBL, it was also returned clean and shiny. They even returned my rental car for me. The experience was above board from start to finish.

Barbara Bradley

What a nice experience. I'd never been to this dealership and I needed to get my sister's car serviced. 1. Kevin remembered my sister from years ago, 2017. 2. He also was extremely knowledgeable about the car and was easy to talk to about the issues we were experiencing. 3. He kept in touch about the progress of repairs and service. This 2002 Acura runs like a new car again! If you are looking for competent service, Ed Voyles Acura is top notch.

Gemma Taylor

From the moment I check my car into the service department to the moment I picked up my washed car, my experience was delightful. Al and Sam were attentive and polite keeping me abreast of what needed to be done to my car. The lady that helped me with my loaner and payment for the service couldn't have been more helpful, and the two young men that helped me with the return and exchange of the loaner vehicle for mine were very well mannered and informative. All in all 5 Stars!

Becky Snider

We have been buying Acuras from Ed Voyles since 2000 and have had favorable sales and services experience with every visit.

Bree Lorenzo

Ask for Andy! He is extremely knowledgeable & simply tells you what is exactly wrong with your car vs adding a marking up the price. He was very helpful (10+) & patient. My car came out to perfection!

Bill Eley

Took my 2000 3.2 in for a recall of the air bag. I have loved this car and took it to Ed Voyles for 10 years of service before switching to a place closer to home. Kevin, who I knew from before, took great care of me. He gave me a time estimate for the work (1.25 hours) and it was ready exactly as he predicted. The whole experience was great. Many thanks to Ed Voyles and Kevin for a great car and great care!

Lauren Walden

Excellent customer service. They got me back on the road quickly.

Abbie Milligan

Scott was the best! My car was in and out in 24 hours and he did an amazing job! Scott is now my go to guy for all car repairs and will be recommending him to all friends and family!

Kathy Sampler

Kevin was the Acura rep who helped me with the services I needed. A oil change, fluids checked and a small crack on the windshield. He explained the cost and turn around time for completion. Kevin explained my windshield crack was not a major issue that needed to be fixed right away so he did not pressure me to get it fixed that day. I was very impressed with Kevin's knowledge about my windshield and his kindness in answering all my questions. Kevin is a great asset to the Ed Voyles Acura team and he gives you the knowledge you need to make an informed decision about your Acura car problems. Great service from Kevin.

Nonette Johnson

Brought my truck in for maintenance including oil, brakes and transmission. Q handled my service appointment and didn't disappoint. Very pleasant, personable and knows how to handle business.

Vincent Moreno

Initially we bought close to home for future service concerns. Luckily we found Ed Voyles and our service writer Al McGowen took care of us so well, we look forward to returning for service! **Update 28FEB2022- reminded of oil change service and called Al. Set up appt, great care to my family, quick turn around and nice waiting accommodations. Easy to work from the lobby or relax. I know all places are short help and take longer, and thank you for making it a better expereince!

Sunny Patel

I have always had a great experience with service here, and this time was no different. Al kept me informed and had a great estimate of time it was going to take. I got my car back when promised and had no issues with early drop off with the lockbox. A very happy customer here!

Ellen Stokes

I always have a very positive experience with Al McGowan at Ed Voyles Acura. He is very friendly and helpful without being pushy.

Elizabeth Awbrey

Luke always takes care of me in the best way possible when I have an issue with my car. This is the only place I take my now!

Lauren M

Fixed my car in a timely manner. I didn't have to sit around all day waiting. The Service Advisor Ryan was great! He explained everything well and kept in touch with me throughout the process.

John Gronwall

Quick 10k mile service while I waited. Very happy.

Kalere Bradley

Your service representative was very cordial, professional and attentive to my needs explaining everything to my understanding!

Michael L Crews Sr

Even though Ryan was busy he took good care of me by acknowledging me keeping me informed to me that was important Thank You.

Josh Radest

Terrific service experience this week at Ed Voyles. Kevin was super friendly and attentive, helping to diagnose my tire issues and keeping me updated throughout the visit.

C Ellis

My first time visiting Ed Voyles Acura was very pleasant. The valet was nice and Al McGowan was very knowledgeable. I would definitely recommend Ed Voyles to service your Acura!

Jaycee

Q (Qais) was awesome! He communicated with me the whole time and kept me updated on what was going on with my car. I opted to wait for my car and even though it took a little longer than expected (due to issues with the car, not with the service), I didn’t mind. The workspace with wifi in the waiting area was perfect for getting work done. I will definitely return to Ed Voyles Acura next time I need my car serviced!

Charlene Freeman

Quias from the service department is always a pleasure to see and work with. He always remembers me and provides excellent customer service. I highly recommend contacting him when making a service appt for your Acura!

John Bearden

I had the fortunate experience of a driver's side broken latch cable, after the door was shut. Sam Neitzke in the Service department said he'd take care of it, that he knew a technician in the Body shop that could get the door open. Sure enough, Sam's guy not only got the door open, but the latch was fixed the next day. Sam was professional, positive, communicated with me every step of the process, and handled the job, and my stress, with ease. I'd recommend Sam and the Team at Ed Voyles Acura any day.

Aisha Blanchard Collins

I have been purchasing vehicles and having them serviced here for about six or seven years and I LOVE this dealership! I have never been bamboozled or led astray with typical dealership foolishness. The staff is respectful and very helpful! Qais has been my service manager and has been responsive, has answered my questions satisfactorily and I always get well taken care of! I cannot recommend Ed Voyles Acura highly enough!

Harry Patel

I loved the whole service process.Sam Neitzke is my service advisor and he was very nice with me. I don’t know who clean my car but it was not upto the mark. I am quite disappointed with my car washing. My car was still dirty after washing.

TFX FARRELL

Andy and team were great -- kept me informed all steps of the way and facilitated the insurance company's requirements -- would definitely do business with them again (hopefully won't have to!)

Lisa V

My experience with Ed Voyles Acura is limited to working with the Body Shop on 3 separate occasions when I needed repairs done on my 2018 Honda Accord, but those experiences left me knowing for ANY type of body work needed, this is the place I'll go and will recommend Ed Voyles to friends, family and colleagues. The first repair was done in 2019 when I needed my rear driver's side quarter panel replaced from a hit and run. My insurance company listed Ed Voyles as one of their authorized repair facilities. The quality of the work and color matching was perfect and the customer service outstanding - from the moment I walked in the door and was greeted by Meg, then assisted by Martin for my estimate and repairs, I felt was in good hands Last week I needed an estimate for a small repair to my front panel that popped out after I had a run-in with a run away basketball that lodged itself and popped under the bumper. I went to my Honda dealer for the first estimate who stated the entire front panel/bumper had to be replaced despite it being one small spot where it had popped out. Their quote: $1100-$1500. I then went to Ed Voyles for the second estimate. I didn't tell them what the dealer advised or quoted and instead let them inspect the vehicle prepared it may be the same news.. They however confirmed what I had suspected, which was that based on the location, it was a minor issue that could be repaired with a bracket replacement (a 15-minute job). Cost? $53. Scott, thank you again!!! I realize this is a long review with lots of detail but I know that when I'm considering shops, the details help. In a nutshell, use this Body Shop when you need work done on your vehicle. I love my Honda vehicle but the bad experience at the Dealer Body Shop makes me know I'll consider checking out an Acura for my next vehicle purchase. Thank you to the entire team at Ed Voyles!

Quipio

My second time working with Luke and the team there at Ed Voyles Chamblee. First time was to fix my AC on my 2010 Acura TL, and this time it was to change my timing belt. Both experiences were impeccable. I never had to wait for long. Loaner vehicles were convenient. Luke answered and explained any questions that I had. I will continue to go to them for my car's servicing needs. They also take the initiative to update you as to your car's progress. I don't like unnecessary upselling, I don't like surprises- Ed Voyles does neither here to me. Reliable, friendly, consistent service. Highly recommend.

Shay Hope

Ed Voyles Acura in Chamblee is the only place I entrust the servicing of my Acura ILX. I’ve been coming to this dealership for the last three years and I built a relationship with my service representative. I now have a new service representative, James Johnson. And I am equally pleased with his level of professionalism and customer service.

Jessica Conway

Will did a great job with my service request. He recommended services that made sense and was fair and honest about fixes that I didn’t need.

louise gray

It was my first time and I was very pleased with all of the staff and service. I have a 2010 RDX, the part that was needed had to be ordered. Sam provided me with a loaner and the my car was ready the next day. I will definitely come back.

Liz Green

Bryan did a great job of keeping me updated on the issues with my car. I was given a loaner car which was essential and the work was done quickly. I always get great service from Ed Voyles for my rdx.

Stephanie Daugherty

Had an alignment done as a follow-up to scheduled maintenance that showed it was necessary. Service was performed quickly and Luke discounted it since i had to return for the alignment. I am totally happy with this customer service.

Meghan Dondero

I had the pleasure of working with Al McGowan in the service department for the second time during this service and he ALWAYS exceeds my expectations. He truly goes above and beyond in what he does and the best part about working with him is that he treats me with respect and equality. He explains everything thoroughly, is compassionate and understanding and helps guide me to the best choices for my vehicle. I will always come back to get my car serviced at Ed Voyles Acura as long as Al is there! For the first time in my life, I do not dread taking my car in because I know it's in capable and trustworthy hands with Al.

Alan Dion

Took a while to get an appointment and have the work finished, but the final result was excellent.

John H Snipes

Kelvin and the team did a a great job. This was my first visit but I feel I’ve found a home. I tried to tip the nice attendant that delivered my car after service, washed and waxed, and he said “Sir, you don’t have to do that “, wow!, Who does that? I gave him a $2.00 bill, It was much better than a five or maybe a ten. I said this is a good luck thing, not a tip. He took it smilingly and said, thank you I’ll keep this. That made me feel good, isn’t that’s what life should be about. Thank you for servicing my car, John H Snipes

esther norman

I took my car in to my service guy. There were several things that needed to be fixed. He recommend that I get the urgent one fixed first, and the other issues can be done over a period of time. I surely appreciated that, because now I don't feel like he was trying to take advantage of me, because I'm a women.

Horace Griffin

I can say with certainty that I have not been treated better by a car dealership and service than Ed Voyles Acura today. Kevin Lombard is a master at his job and does it with a warm smile that makes me feel so appreciated. I enjoy his easy manner, welcoming spirit and impressive skill to engage customers. Ed Voyles Acura, well done! The Rev. Dr. Horace Griffin

Brandine Jones

everyone was so nice and ready to help. its rare you go to a dealership service department and feel like you are getting honest care,some places trying to pile or pressure you into paying a small fortune on repairs, but Ed Voyles service actually helped me plan and prioritize what needed to get done (with the pandemic hardships i really appreciated that) while getting my car services Ed Voyles service found an alignment error made from another dealership i went to a month prior. Ed Voyles is bit far from me but I will make the trip because of the great service.

Juanita Stephens

Purchasing my car here was the best decision! Charles Duncan made the whole process a breeze. He was attentive, informative, and courteous. Thank you Mr. Duncan!

abigail derr

Al in the service department is very helpful and friendly. I have been a loyal customer since 2016 to this service department for my RDX because of his professionalism and transparency. Update October 2021 - Came in for a tire pressure monitor error on a new RDX I purchased out of state. I was helped by Sam Neitzkem and he treated me fairly, kept me up to date, communicated effectively and was honest. He went above and beyond to check out my vehicle to ensure that everything was in tip-top shape and that the other dealership had performed everything correctly for a CPO. I was very impressed with his thoroughness, especially since I came in on a Saturday 20 minutes before close.

Deloris Ellis

The wait time was timely. I appreciate the appearance of my car post the service. Love it.

miss bahja

My service visit at Ed Voyles Acura was excellent. I was given best price for tires compared to quotes from other locations and the installation. The shop is clean and very comfortable to wait for repairs. I would definitely recommend service shop to others.

Sharonnia Larkins

I ABSOLUTELY LOVED MY EXPERIENCE! Very detailed and y'all took time with my family. We weren’t rushed and y’all were very thorough! NOW THATS WHAT YOU CALL CUSTOMER SERVICE! We will definitely spread the word about the service we received!!! During times like these, PEOPLE NEED LOVE, KINDNESS, LAUGHTER AND UNDERSTANDING!!! Y’all definitely provided that! THANK YOU…. Guess who’s coming back to ED Voyle for their next service? WE ARE! Thank y’all again. Y’all are SOOOOOO amazing! Y’all be blessed!

Anthony Marsh

I got excellent service there and my car was done great

Darlene McHugh

We had an excellent car buying experience. Charles Duncan, our sales and leasing consultant, went above and beyond to get us the 2021 Acura TLX we wanted, at the price we negotiated. Charles made sure we were comfortable with all the processes from shopping for the exact car we wanted to the financing to the extended warranties. We will definitely be buying our next car from Charles and Ed Voyles Acura.

George Pearl

I bought a car from them in 2002 and 19 years later still driving the same MDX. I just brought it in for its free 200,000 mile warranty checkup! It started with an oil change and ended up with that and all new tires too! Got a 'free' car wash with the deal. The whole time I have owned the car I have only had Ed Voyles work on it. They have been excellent in looking out for me and keeping Ole Gray running!

Sabrina Pressley

I absolutely love working with Chris. He is honest and knowledgeable. As a single female, I was always skeptical about taking my car for service or repairs because I was an easy target to take advantage of. I have been a customer for three years and Chris has always been honest about my service plan while working within my budget. I appreciate his honesty and willingness to work with me anytime I bring my car for service.

Nakia Steward

Did a walk in for an oil change. The process was very smooth. Only took about 30-40 Mins. 10 out 10 would recommend.

Bill Wilkinson

Very courteous and professional. Repair (replacement) of bumper on my 2017 MDX was excellent. It looks great. Thank-you !!

Sharon Monroig

Kevin was Extremely professional. It was a very relaxed experience. I was handled quickly and I’m very satisfied. Everyone was very nice and helpful. The place was also clean. Great place and will definitely be back. Thank you to the staff ( receptionist and parts rep at the window) great service, great teamwork! Scott at collision was also Amazing!

Thomas Mumford

Thanks to Sam Neitzke. He is always helpful with detailing all work that needs to be done and future issues. Sam doesn’t rush you through the process. If I’m waiting in house he keeps me updated. This last time he procured me a guest car for the day.

Rose Brown

Loved that tge service department git me in and out in a timely fashion. They are always on point.

Denise Hardman

Due to my questionable driving, I’ve been to Ed Voyles Acura 4 time in 7 months for collision repair. The quality, the efficiency (2 weeks earlier than they estimated), and the Customer Service is beyond excellent. I don’t know everyone’s name yet, but Andrew and Scott have definally helped us. I also had a very pleasant new car buying experience with Freddie. ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

Marsha Rosing

Everything about my service was perfect. The greeting, the person who started my paperwork. They listened well to my concerns. The attention my car and I received from the service person and everyone at this Acura dealer was super. I was kept informed, great care was taken of my concern. Everything was explained to me. Service was done in a timely manner. I received a thank you note. I felt safe in the waiting room. Everyone honored the fact I was wearing a mask.

Cory Everett

Wonderful experience. We actually came to Ed Voyles after leaving another Acura dealer due to terrible service. Lloyd greeted us as soon as we walked into the showroom. We already knew what we wanted and Lloyd was able to help negotiate the best deal and in a timely manner. Very helpful in every aspect, and would highly recommend. Will definitely be returning here if we choose to purchase another Acura in the future. I would give a 20 out of 10 if I could!

Chau Nguyen

I worked with service advisor Al McGowan and he was amazing - friendly and knowledgeable. Highly recommend!

JoEllen Q

Excellent customer service and repair work. My 2016 Pilot was in mint condition when I was rear-ended at a stop light. I read reviews on various collision repair shops, and the overwhelming positive reviews for Ed Voyles Collision stood out and convinced me to take a chance with them, and I am so glad I did. My car looks like it just rolled off the sales floor. Prices were fair and reasonable, they kept me informed all along the way, and delivered as promised 11 days later. I can’t think of any better experience I could have had for this situation. Highly recommended!

Rebecca Pittman

Kevin was so great to work with. Would highly recommend working with him and this dealership to anybody. He didn’t pressure me to get all of the recommended items like tires but took time to explain what was needed from a safety standpoint.

Marilyn White

I change dealership to Ed Voyles Acura for my car and have no regrets. Luke always get me in and out in a timely manner and set up a loaner car if necessary. They provide top notch customer service!

Candice Thompkins Clay

My experience at Ed Voyles was absolutely amazing, from the time that I called to inquire about the process of getting the insurance company to submit paperwork to drop off, to Meg calling me to inform me she received the information and that she would set up the rental car pick up, to the smooth drop off process. I was informed of every step via text messages and emails( thanks for trusting my Acura with Ed Voyles , estimate, ready for pick). I got a personal call to let me know that my car was done and a explanation of what repairs were performed. Keep in mind, my car was completed before the original timeline. Followed by another text message the next morning, as a courtesy reminder, went to pick up my car and they were just as helpful as my first visit. I dropped the rental car off and Meg assured me that she would have Enterprise pick it up and not to worry. I had an experience that I will forever remember and be grateful for the immense attention to service to ensure my absolute satisfaction. I give Ed Voyles Collision Center 10 stars! Thank you again!

Verdell Sanders

Kevin L.was amazing . I had visited several Acura dealership and neither place came close in giving customer service like this dealership. If anyone needs their Acura service go to Ed Voyles and ask for Kevin and I promise you will be satisfied

Steve Slifer

I bought my MDX from Ed Voyles and have had it serviced here for the past 12 years. This visit was routine and went as planned and promised. The highlight was the very friendly and polite service that I received from the valet who assisted me with the loaner vehicle. He was outstanding.

Janie Hoffman

I am very satisfied with the service I receive at Ed Voyles Acura. The service needed is explained ahead of time and the work is completed in a timely manner. Whenever possible I ask for Luke Hughes because I met him on my first visit there and find him to be very knowledgeable and trustworthy. And he knows the answers to any technology questions I have.

David Read

Alan McGowan and the crew at Ed Voyles Acura always give me excellent service.

Ebony Johnson

I am no longer a 1st time visitor, like I said in my original post, however my sentiments remain the same!! I am ALWAYS Very Pleased with their Professionalism and the level of expertise that they provided! This is My Acura dealership for life!! Thank You Ed Voyles!! 🌟Special Thanks to Al McGowan!! 🌟YOU'RE STILL THE MAN!! I know I'm in Expert hands!! 😉👍🙏

Janis Haddon

Very professional and completed repair in a timely manner. I am appreciative of their helpfulness with rental car. I would highly recommend Ed Voyles Acura repair.

Mike Fabritius

Kevin was wonderful, as this was my first time servicing my Acura in Atlanta.I moved from Kentucky and was satisfied with my service in Lexington but Kevin went beyond the service I received in Lexington. Great job I will certainly continue to use your facility for all my service needs and will buy my next car from you.

Kayla Hatcher

The entire staff was great and so easy to work with, didn’t feel pushy and were more then willing to help me find the perfect car for me. Charles was incredible and made my experience a 10 out of 10! I traded in my old MDX that i loved for a new one and i didn’t think the new ones could drive better but the new MDX’s are amazing. From all the little details and extra features to the driving and handling, the car is amazing!

Jeff M

They do everything they can to accommodate your needs. Enough said. I’ve been loyal for over 15 years

Erica Mobley

My car was serviced today and I worked with Andrew the advisor throughout the process. He was fantastic. So friendly, knowledgeable. Didn’t recommend any work that wasn’t absolutely necessary but kept me informed of what the car could need in future with time estimates. He answered all my questions and he even found me a coupon for the work I was getting done to lower my price. I wanted to know about detailing and he went above and beyond to get an estimate at the collision center on my behalf. In times past, I have asked about this and previous advisors just said “we don’t do that”. Andrew ran all over the service campus to make sure my car was as taken care of as possible. I really can’t believe how amazing the service was. I’ve been getting my car serviced here for years and have never had this great of service. I would absolutely recommend this service center based on the experience I had today with Andrew. Thank you, Andrew! I will be making my next appointments with you!

jarmel Spradley

Each time I visit the service department I’m always treated with kindness and respect. Luke is my service agent I call on each time. He is great! He’s very responsive to phone calls and gets me in and out fast. I can always count on his professionalism and care. This service department is #1.

Nicole Ash-mapp

Luke was very amicable with this being my first time. Great experience.

Tamika Scott

I had a great experience at this service department.....this was my first time coming to this location with my Acura. Thanks for having the snack bar and WIFI.

Brian Chung

First time purchasing a luxury vehicle, and I will be sure to buy my next vehicle from Ed Voyles Acura. Purchased a new 2020 Acura RDX base from this dealership. Bill Scurry was my sales associate, and he was great. We finished the negotiations online, and then came in for a test drive to seal the deal. Bill was great, patient, and extremely informative. The best part was how painless the negotiation and financing was. No need for the hours of back and forth. Allen Dean was the sales manager who gave me the best price which beat out all the other dealerships in the area right off the bat. Financing was great too. Glenn Stevenson handled financing for us, and the process was seamless. No arguing over interest rates and we didn't feel pressured into buying extra warranties and services. Thank you Ed Voyles Acura! We'll be back to buy our next car from you!

Errol Chin

i had a very great experience from the services manager to the services technician, i am very please!

Nicole Mileur

I have always had a great experience with Ed Voyles Acura for my maintenance and repair needs. Q is especially helpful and provides excellent customer service. He always makes sure me and my car are taken care of, and I really appreciate how he keeps me up to date on the status of my vehicle maintenance. Highly recommend.

Stephen Battin

You have won our business for ever! Ryan Burke your the best! Thank you for getting our car fixed and the best part was it was covered under warranty! Thanks again, Steve and Alex

Alicia S.

This is possibly the best experience I’ve had at an Acura dealership. Everyone was so nice and helpful. From James answering all my questions in the service department and taking excellent care of my car. Also, the other service representative who called to follow up was very nice & notified me that my car had arrived. There have been times at other dealerships when if you were working with another representative they would dismiss you. In this instance at Ed Voyles that did not happen. So that just reinforces that they have a high standard of customer service and care! Thank you James & everyone at Ed Voyles for taking care of my ILX. Just one note: Can you open up on Sunday??

Bill Kallenberg

I have been a customer of Ed Voyles Acura for 24 years. I am presently on my third Acura and have always had my service done at the dealership. The service department is customer friendly and very efficient in all they do. From oil changes to anything major I've had done, I am treated with professionalism and integrity. On my most recent visit for an oil change, my favorite service representative Chris went way out of his way to make my visit special. We always enjoy visiting and catching up as well. It's nice to have a place to go for my car when I feel like I'm dealing with family.

sefo watler

Mr. Qais was very caring, kind, and professionally concerned about helping me with my issue and worked diligently to resolve the problem at a reasonable cost 😃 Thank you for your time and I look forward to returning to repairing my backup camera …

Karen Patterson

Thanks for the great, FAST service on our Acura! Kevin, the service rep, explained the service and cost on our car and also updated me on the upcoming service. Their customer waiting room is clean, provides Starbucks coffee, water and even snacks! Best dealership for us in Atlanta!

Paula Amerson

Luke is always very helpful and personable. Great service department!

Lindsey Anderson

This was my first oil change and tire rotation. James and Ryan were very helpful and broke down terms I was not familiar with. They were also very thorough!

Charlie Searles

I appreciate that I had a service manager (Al) who took me through what Ed Voyles would be doing and kept me informed as to progress of the service. After a pandemic-related absence, Al McGowan was great help getting me back on a healthy maintenance schedule for my Acura SUV. In addition, I am very appreciative that he was able to get me transportation so I could go to work while my car was being serviced. I also appreciate that he reached out to let me know when my car was ready for pick-up.

Martha Keim

Alan has over 25 years experience with Acuras and Hondas. Trust him and believe he helped me make good decisions on the upkeep of my car.

Andre Jones

My experience was great for a first time visit, my service advisor Sam was great and did an amazing job in the customer service field . He made sure I was completely satisfied and made sure my Acura MDX was running top notch.

Keynisha M

Amazing has my car riding like it’s brand new ha! THANK YOU GUYS!!!

TONY LANKFORD

Ben in parts and Bill in service were very helpful on the phone. When I arrived for service, Luke greeted me (I had received a text that Luke would be my contact). Luke is awesome, great personality and professionalism. He made sure everything went as I expected and was promised. Best Acura service in North Atlanta area!

Therese H.

My family has been going to Ed Voyles Acura to have our cars serviced for the past 20+ years. During this time, we have owned a total of 5 Acura vehicles. The number one reason that we've been so loyal to this dealership is Kevin Lombard. He is amazing! Kevin takes the time to build relationships with his customers. He is honest, friendly, personable and a straight shooter. He is someone you can trust. Thank you, Kevin!

Bill Hughes

Great experience as usual.Been servicing since 1999. Service always excellent Luke did a great job

Brenda J

Jan.8, 2020 --Service Manager, Mr. Chris Epps, provided me with the most professional, friendly and excellent customer service. My service was completed in a timely fashion. He made a few recommendations about future service which I will consider. Chris really made me feel like Ed Voyles Acura values me as a customer. The waiting area is always nice & clean-- Enjoyed the refreshments--Thanks a bunch! I appreciate him taking the time to answer all of my questions about my vehicle. My car is running great.. Excellent Job, Chris & staff!!

Cynthia Audain

Brought my car after having work done at by a small mechanic shop close to work. Was still having issues so I brought to Ed Voyles. Samuel took great care and looked into an issue that had been “addressed” elsewhere. It wasn’t! I’m so glad to have Samuel and the rest of the Ed Voyles team to take care of my TL and know that the work will be do properly. Highly recommend for your Acura needs!

Claudia Gilbert

My car suffered interior damage during the 20,000 miles maintenance service and it has been fixed it: broken piece removed and replaced! Looks like brand new car again! Thank you!

Jack Safro

Dealt with Sam in service and have had great experience. He took good care of my car and provided the quality of care one expects from the dealership.

Jeff Kunkes

Excellent. Friendly. Helpful. Prompt. Supportive. Best I've had 50 years. Kevin. Al. Luke. And al black. Thank you

Jody Hafey

If you go to this dealership, ask for JEFF KINDEL! We purchased a used car from Ed Voyles last month, and our salesman, Jeff Kindel, was truly extraordinary. My husband drove 3 hours (from the NC mountains) to pick up the vehicle. I was concerned about him having to wait for admin work to be completed at the dealership, because he is not a patient man...you know what I'm talking about! Jeff sent us the paper work ahead of time so we could have everything ready to go when my husband arrived. Unfortunately, he still had a long wait after he got there because the guy who processed the paperwork (not Jeff!) was extremely slow. My husband called me, frustrated, in fact, so frustrated that he was ready to drive back to NC in our old vehicle. I called Jeff, and suddenly the paperwork was ready, and my husband drove off happily. We love the car, and we were also very happy with the trade-in price Jeff negotiated for us. Jeff has been readily available to assist with post-purchase procedures as well. Could not be happier with his service!

Leslie Hamilton

What a great car buying experience from start to finish. I have bought many cars here and always feel good about the deal, the service and the quality of vehicles. They show they want the business and I price it out with others. They were professional and got it done all the way with what I needed to make it happen. Thank you.

Irina Swift

Professional and efficient team! All problems were addressed and the car is running smoothly! Very happy with the service!

Chuck Freedman

Through my own experiences and those of many others I have referred, I wholeheartedly endorse the body shop ("collision center"?) on Peachtree Industrial. Scott Porter and his team do exceptional work at exceedingly fair prices. They always look for -- and often find -- the extra mile of performance. They are immediately responsive.

DLMods

Great experience. I got an excellent used 2006 Acura TL. Acura certified. Jeff was great. He was honest. He presented the Carfax and detailed record of everything done by Ed Voyles when they got it. Even taking care of a small dent I noticed after purchase when I was fixing to leave. No hidden fees when finalizing the deal. New or used, I wouldn’t hesitate to go to Ed Voyles Acura. I’ll be going back soon to find an MDX for my wife

Scott Rice

I have always taken my car to Ed Voyles Acura. They always do great work and accommodate my schedule and needs. As my car is a low mileage vehicle they always help advise me on what services may need to be done by date versus mileage.

Rebekah Farmer

Hi. I had an oil change and the side panel on my windshield replaced. Q Johnson was the rep that assisted me that day. The staff has amazing customer service and I was extremely satisfied with my car once the repair and maintenance was completed. Thank you Q!

karyn harris

I purchased my Acura in 2013, and have consistently taken my car to Ed Voyles for all service and repairs. WHY?....They treat me with respect, and always address all my needs and provide excellent service. All the service technicians are friendly, and ensure that my overall experience is "worry-free". They make sure I understand what repairs, if any, need to be addressed.....and the charges are always reasonable and appropriate for services rendered. I always feel confident that when I take my car to Ed Voyles....I know I will leave there extremely satisfied and never feel taken advantage of. In other words..I feel that my lack of knowledge about cars will never be exploited. I would like to give a special "shout out" to James Johnson. On my recent visit...he went the extra mile and found a cost effective way to resolve my car repair. Thank you James! And...thank you Ed Voyles Acura for all these years of outstanding service!

Hugo Aldrich

Al McGowan was the service manager that assisted in getting my car serviced. As promised, everything was completed as specified. Al is a true professional !! Kiddos to him !! Thank you.

Lyra Rindt

Very nice and very detail oriented. I took my Kia there as the Kia place was booked till September. I got an oil change and had a rattle diagnosed. They went above and beyond my expectations! Kevin was very informative with what my next steps need to be!!! Definitely recommend going there!

Christofer Francis

I was very satisfied with my repairs. My car has not run so smooth in months!! I was also very pleased with the customer service from Al and Drew! They were "johnny on the spot" when it came to handling my claim and even circled back to make sure that I got all of my paperwork and proof of purchase! Thank you so much for going the extra mile, guys! :)

Donna Dove

Totally pleased with the service on my recent visit to Ed Voyles Acura. After calling Kevin, my advisor, and explaining the problem, he set up my appointment. I saw him at my appointment time and discussed what needed to be done. He kept me informed of the progress. Extremely satisfied!

Jamshid Gholamhossseini

I think the service department at Ed Voyles is remarkable. Al who is the service manager is excellent. Vitto who takes care of the cars and customers needs is so friendly and humble and makes you feel like your best friend.

Sheri Christianson

We really appreciated the service and prompt texts and calls regarding the status of our vehicle. We left the car with the service department and Luke Hughes took good care of us. Everyone is helpful and polite. Easy! Done!

Anne Mish

Bought my car from these guys 8 months ago and I have had no regrets. The entire process was easy and they went out of their way to help me w financing. Since then I've had to go to the service department for an odd electrical problem that they sorted out and repaired pretty quickly. All of the service reps were friendly but mine, Steven Cummings, really took care of me and my car. I've never been so happy with a dealership's service department. Acura roadside assistance was a big plus. From my experiences, ed Voyles service department is very good.

Ronda Respess

The service department is excellent and is the biggest reason I stick with Acura. They are attentive, quick, honest, and thorough, The waiting room is pleasant and set up comfortably. The work is done efficiently and well,. Follow up, if necessary, is easy, and they wash the car at the end of the service. I have been going to Ed Voyles Acura for 11 years and will continue to stay with Ed Voyles Acura as long as they are in business (or I am!).

Barbara Rahn

Lou at Ed Voyles Collision was very helpful. Fully recommend

Paula Archuleta

The Service team at Ed Voyles went above and beyond to accommodate my vehicle issues and took the time to explain every step they were taking.

Trina Collins

Went for an oil change in which i was not aware off "Appointment only". Next available was an inconvenient for the upcoming week. Sam made it possible to get me in the following afternoon. Happy customer.

Cici Art Designs, Christi Christian (Cici)

Jason Sandoval is the best mechanic I've ever seen. He is the only 1, I will allow, to work on my car.

Tom Clements

Acura at Ed Voyles and James Johnson my advisor were top notch, professional and easy to work with.

Susan Hill-Bing

My experience with Ed Voyles Acura and my service manager Al is always wonderful! Excellent Customer Service!!

L Dean

Awesome customer service! Luke and Glenn, you rock!

Mark Robinson

Once again, I have to thank my service advisor, Kevin L., for an awesome experience. Over the years, I've come to rely not only on his knowledge and expertise but on his great attitude and sense of humor. Kevin adds value to each service experienceexcellent customer service. Appreciate you Kevin!

Zahidul Chowdhury

When I decided to go with Ed Voyles Collision Center after State Farm recommended it and said it had over 3.5K 5-Star review compared to collision center in the vicinity which did have 4.5-star rating. But then I became concerned if these 3,500 reviews were bot created or genuine. Then after reading several reviews from real Google profiles, I felt reassured. And now that I've completed my repair with them, I too give them 5-Stars. I opted for text message update and they updated me every few days without constant calling. When I did call, they were courteous. My damage was fixed like nothing had happened and body color blended perfectly with rest of the undamaged areas. Highly recommended to trust your vehicle repair with Ed Voyles Collision.

Sherry Friedenberg

I have always had a positive experience dealing with the service department at Ed Voyles Acura in Chamblee, GA. The service manager goes beyond to make sure that I have been taken care of and also that my car is being attended to. I definitely would recommend this dealership!

Nandi A.

The issue with my car was an uncommon one for Acuras. The mechanics went to great lengths to diagnose and fix the problem. I like to be informed. I had the pleasure of dealing with Luke who was gratifyingly communicative. He let me know what was going on; with a delightful mix of texts and phone calls. He answered all questions and provided detailed, easy to understand explanations. And, after all was said and done, the price for the repair and labor did not give me the willies. It was quite fair and fit my budget during the time of COVID-19. I am immensely satisfied with my experience and would recommend their service for your Acura care needs.

Glenties Jacobs

Q Johnson is a great Service Representative. He was attentive and address all the problems on my car. He communicated with me promptly. When he realized the job was extensive. He provided me with a loaner. Mr Johnson contacted me first in the morning to give me an update on the vehicle. Also, to give me the findings on my ac problems. I authorize the order and it was fixed. Once the vehicle was ready, I was notified. The entire experience was a great. I will always grateful for the Service at Ed Voyles Acura. Long time customer

Pamela Griffin

The waiting room and bathrooms are always very clean. Al McGowen kept me updated on my car and recommendations for today’s service. Ed Voyles Acura has always been excellent.

Tracy Boyd

Al McGowan was the best!!! He was very informative, friendly and kept me abreast of what was going on along the way. He welcomed me with a smile. I had a great experience at Ed Voyels Acura. I will be returning soon to finish up some more work that is needed. Thanks Al 😊 …

Nancy Jackson

Great experience working with Luke ... I will definitely ask for him again. He was pleasant, communicative and went to bat for me to have Acura cover some of my transmission expense that I had just passed the warranty period on.

Sam Hartin

Sustained excellent service at Ed Voyles Acura has been one of the principle reasons I have continued to buy Acura vehicles for many years, my first was a ‘90 Legend Coupe. Had another good service experience at Ed Voyles. Really appreciate the attentiveness of Al McGowan and all the service folks I have met. I understand the necessity of regular service and always feel like my RDX is completely ready to go until the next visit. Also appreciate the thorough cleaning of my car, inside and out. Thanks again to Ed Voyles Service Dept, Al McGowan and the service team; I took my RDX in for noisy front brakes, Al immediately rode in the care and verified the noise, checked the RDX in for service and resolved the issue quickly. My appreciation again for the good service.

Laura Arledge

I had a very pleasant experience servicing my 2015 Acura RDX. Quis was helpful and knowledgeable. He knows how to treat a customer.

Chris Sigg

Scott Porter and his team did a fantastic job replacing our Odyssey van tailgate and repairing the bumper.

Sherry Orton

The Service Manager, Kevin Lombard, is always so awesome! He has been there MANY years and is not only knowledgeable & professional but always honest and fair with all my car issues. All the team that work with him including 2 of my favorites (Luke & Deepesh) are always friendly & give super service. They are all great! Once again my visit was great! Luke was so attentive and professional and worked me in for an Oil Change & this time I didn't even have an appt. it was a Saturday & I came in at end of day. Everyone there even the front desk staff are always so friendly & pleasant to deal with! Ditto!!! Aim to please every time and do! Ditto again! Thank u Luke for great service‼️

abiathar20

Excellent service Mr Walid was exceptional!!! Will be back.

Shanikia Colbert

My service manager Q is the absolute best. He kept me informed and updated on the status of my car during service and I was just there for an oil change. He was super nice and professional. Great guy and genuinely cares about his customers.

Nagaraj Subramanian

Customer service representative Latonya Lyke is a prime example of excellent service. She always answers the phone with warmth, happiness, and sweetness. She sets to tone for a great start before you even speak to any technicians. But, of course, there is a big difference between doing the job and doing an EXCEPTIONAL job. Latonya certainly does an exceptional job. Raj Subramanian

ashley mullis

My car needed repairs after a minor accident. I had my car quoted at a couple of places. The prices were competitive and Ed Voyles Acura Collision was by far the most affordable. In addition, Kia refers their customers to Ed Voyles Collision for any body work. It’s been a win win for me. I had my car repaired and worked with Andy throughout the entire process. He was great. The process was easy, quick, and they were in constant communication with me about my repairs. I have been more than satisfied and will return if any repairs or body work is needed in the future. Thanks!

Val K

I went in for a recall of power steering hose and some computer issue. Scheduling appointment over the phone was easy enough, visit was as promised. What I did not expect was the fact that there was no attempt to upsell my service or offer to trade my aging car in for a new one. Vehicle was washed and returned in better condition. Thank you Ed Voyles Acura for great service.

Tyler Shaffer

Great experience with Kevin Lombard and the service team at Ed Voyles Acura. Kevin helped me review all my options and ensure that we got our MDX back with all concerns addressed.

Harold Nelson

Very quick response from the service advisor when updating your vehicle status.. Also, the entire staff is very friendly and knowledgeable. My wife and I have purchased multiple Acura's from this dealership & have them serviced here even though we live on the southside of Atlanta.

Danielle Oakley

Had my tires replaced here. The service guys are very nice, but unfortunately my tires were not balanced properly. I had to return the following day to get the issue fixed. Overall they do a good job and its nice to drop your car off and take home a free rental for the day if you have things to do.

Louis Harris

James was the ultimate professional. He kept me updated with what was going on with my vehicle. He epitomizes customer service at a high level.

DM S

I love the service at Ed Voyles Acura. Al McGowan is an outstanding Service Manger. He is very attentive. Thank you all. I am one happy customer 😊. …

Stoudmire Tonya

My service advisor was very nice and communicated well with me about my vehicle’s service recommendations. I would recommend this dealership to my friends and family members that drive an Acura.

Gayle Boland

I had a completely positive experience having my Acura serviced at Ed Voyles. An appointment was secured easily and I was greeted and attended to promptly upon arrival. Service was explained and my wait was minimal. I highly recommend Ed Voyles Acura for a trustworthy experience.

Rhonda W

I visited Ed Voyles recently in response to a recall notice received. My service was excellent and I did not have to wait a long time. My service advisor, Q, was extremely helpful and he kept me abreast of my vehicle’s progress. I was wowed with this first impression.

Niiya Isichei

Al the service writer and the rest of the team has always taken good care of me and my vehicle. I recommend any one in need of Acura car servicing try them. You will not be disappointed!

Harshad Shah

Excellent service. Jesse provided me the flexibility in taking my appointment (on my schedule) and attended to my urgent need of replacing Battery. ED Voyles service request was treated with utmost professional manner. Also I waited for this repair at the location, and their hospitality for refreshment and waiting room facility were clean. Their WI-FI speed was great so was able to get work done during the wait.

Robert Spadoni

Chris in the service department has taking phenomenal care of me for the past 6 years. I've been into their shop more times than I can recall. I could not be happier with the service I have received while working with him. Also Andy and the Collision Department went out of his way to help me with some Auto Body issues and I very much appreciated that as well. I highly recommend this dealership.

Mitchell Kinkaid

I’ve been taking my car here for many years. I had a long standing relationship with a service adviser that I felt like had my family’s best interests in mind when making service recommendations. He also made sure that the work ‘eventually’ got done right. Unfortunately, taking my care back over and over again for the same issues seems to be more regular. None of the more complex repairs ever seem to be addressed on the first try. Also, after my last service visit I got my vehicle back with the interior completely covered in grease (it was not dropped off that way). I called and they said to get it cleaned and they would take care of the bill. After several weeks of emailing and calling, the service manager has yet to address it. I’ve spent close to $10k in the service department and they would lose my business over $70. I’m not sure this is the service department for me anymore and I certainly don’t feel great recommitting long term via the purchase of new vehicle in the next month. 7/31 Update: I spoke with Jeff Elliott (GM) last week. He listened to my concerns and they ultimately reimbursed me for the damage to my interior. I'll probably give them another shot at some point. I hope they take the time to ensure all future jobs are done right the first time and that they take immediate action, not requiring social media, to rectify it when it's not.

Alice Patton

My experience at Ed Voyles Acura is always stellar. The staff is professional and very courteous. They go the extra mile to make sure that I understand everything that is being done to my RDX. They make loaner vehicles available to me if I need one. The service advisors are really great at making sure that I get the services that I need in a timely manner.

Alexis Smoot

Luke was great! He is my go to everytime!

Patrick Hong

Excellent Service with professionalism. Take good care of us and keep us updates during our car service all the way! Alan McGowan is the best! THANK YOU Al!

Jim Ostenson

Having received excellent service from the Ed Voyles service department in the past, I didn't even consider taking my wife's new (used) Acura MDX anyplace else. Al (the service manager who assisted me) made sure that absolutely every detail of the service visit was done properly. I really appreciated his thoroughness and friendly explanation of the recommended repairs.

Ninja Ginja

Great service! This is the first time I have come back to the dealership for service since I bought my car there. I came in for appointment for recalled airbag and was promptly greeted and assigned a personal representative to handle my service. I was shown to a nice waiting area with complementary coffee and snacks and given an estimated time the repairs would take. I was kept informed of the progress via text. When service complete they even washed my car. I would come here for all my service but it is just too far from my home.

Deborah Green

Arrived an hour early for my appointment and Qais did my paperwork and got service started for me even though he wasn't my scheduled serviceman. Yet he made sure to log my visit under Kevin's name who was the registered servicer. Service was prompt, courteous and professional through both and I was finished and back on the road ahead of time.

Marshall Lyon

I bought my first Acura from Ed Voyles in 2007. Over the years the service has gone down hill. I’m sure the Great Recession and the covid pandemic have hurt their business just like everyone else. They used to attend to your arrival more promptly. Now, you can stand around for a few minutes before someone approaches and they seem unsure of why you’re there (uh, for service which I booked on your website). I also used to get a wash and a vacuum without asking. Now you have to request a wash, no more vacuum though. They still provide prompt service, it’s just the other stuff that’s fallen off. Owning an Acura doesn’t feel any more special than having a Honda, or a Chevy.

Priscilla Harris

I called spoke with Q he was an awesome service representative for my second time at that location. I called that morning at 8am Q got me an appointment at 130 pm which I arrived an hour early. Q walked up to me and nothing else needed to be said or done after I said I have an appointment with Q. He advised of the time that would be needed and for an oil change. Q kept me posted via text and walking back to me in the quiet room of the progress of my vehicle. I am very pleased with the level of service that was given to me on a short notice. Q you rock!!!! Sincerely returning customer Priscilla Harris

Elizabeth Missimer

Qais always takes good care of his service customers, whether scheduled maintenence or emergency drop in. Due to COVID I'd put off maintenance since I wasn't driving often so when my battery died, I called for an immediate appointment for battery replacement, overdue maintenence and airbag recall. He fit me in that morning AND gave me a loaner. LOVE my Acura and love the service!

Twanya Smith

Excellent service…I have been taking my car to Ed Voyles for years. I appreciate their professionalism and kindness. Thanks guys.

Michael Shafron

We had an awesome experience at Ed Voyles Acura. There was no pressure whatsoever at any time during the process. The salespeople were very helpful in explaining the new car and the leasing process, though we had leased from them three times before. Upon delivery, we went through all the buttons, bells and whistles so my wife knew where everything was. All in all, an excellent experience.

Alvin Ross

Excellent service and the best atmosphere to wait for a car service. The most professional group of people to meet. I am long time customer and I have always enjoyed the service and technical Knowledge and honesty. I feel comfortable allowing my daughter to visit the dealership without me because I know that will treat her as though I was standing there. Service team keep up the excellent work!

Lillian Ng

Absolutely the best maintenance department. Kevin along with other staff members are the best... friendly, knowledgeable, and always keep me updated on any car issues and repairs. I have been a customer since 2004 when I bought my first car from the dealership.

Ernest Turner

All work was performed satisfactorily (service A, tire rotation, front rotor re-surfacing, rear brake pads R&R, brake fluid R&R). I was a bit surprised with having to purchase snacks from a vending machine. Other dealers I've used provided snacks at no cost. Compared to today's vehicle maintenance costs, this appears to be a very low cost perk for loyal customers. I have purchased Honda/Acura vehicles since 1985.

Sheila Spencer

I was totally satisfied with my experience. I received great customer service, they had wifi, coffee, water, reading materials and some light snacks available for you while you waited, restrooms and tv was all right in the same area as well. I brought my own reading materials (the Bible) to be exact and they had a desk there for reading and writing. Even though my service was suppose to take 2 hours time flew by quickly from my studying and reading. They also washed and cleaned up my truck for me. I loved my service technician Sam, he was the absolute best. I really have no complaints. I felt totally satisfied. They addressed every concern and then some. They also did a complete diagnostic check for any additional problems. They completed my service 30 minutes ahead of schedule. It's nice to know that in these day and times you can still find some really good customer service. Oh and did I mention I love my service technician, Sam?

Marcia Nuffer

Once again, tremendous service. Steve Cunningham is awesome. Ed Voyles was fast with my service/repair, kept in touch with me throughout the process, and very pleasant to deal with. Even were competitive with pricing vs. independent mechanics I checked with. I am a loyal customer and would highly recommend to others

Lee Tyson Moore

My family and I had an excellent experience at Ed Voyles Acura. The staff were incredibly helpful, knowledgeable and went above and beyond to get the best deal for us. We are extremely happy with their service.

jeff paschke

Excellent repair appreciate the excellent workmanship. I suggest some method to track progress. Maybe a lint to a picture as work progresses and an estimated completion date as per the photo. It was frustrating on my end not knowing how progress was developing. I would use this team again if needed. Thanks and stay safe.

Jill Wells

I have used the service department at Ed Voyles for all work on my car since I purchased it there almost 5 years ago. They have always been very helpful and provided sound direction on repairs. A shout out to Al McGowan for his assistance during my latest visit. Only 4 stars because of the misinformation on their website regarding the cost for an expensive required maintenance item. The actual cost was over twice the amount shown on their website. Not a great surprise, guess I'll call to confirm next time.

Priya Ramaswamy

Bill was very patient and answered all our questions. He was very helpful in showing us all the features of the car. He is an awesome person to work with and made purchasing a car a pleasure instead of a pain. Glen did a great job explaining all the finance aspects and last but not the least, Dan was very kind to give us a good deal. Thank you to the team at Ed Voyles Acura.

Helena Tamerat

Luke was an awesome service representative! Clearly explained everything going on with my car and provided solutions. Definitely coming back as a regular now!!

Ron Bradley

While helping out a family member, I had to visit the service department here and exchange an automobile battery that was still under warranty. One of the gentlemen there asked to help me and took care of everything and I was on my way in 5 minutes or less. I was very impressed!

Kyle Chandler

Sam in the service department took care of me ..my car was shaking from my rim being bent .. he sent the rim to be fixed now my car is driving like it's brand new again! Thanks Sam! Would definitely take the 45 min drive again to this acura instead of the honda 2 min from my home

Pat Thorne

Recently on our trip from NC to Atlanta the check oil engine light begun to ding, ding, ding consistently. We stopped immediately, checked the oil levels and monitored for noises. Found nothing to be concerned about but the dinging did not stop. Made contact with another Acura dealership that was closer to us, did not find them available for service or assuring. Made a second call to Ed Voyles, Kevin was helpful, assuring, timely, and friendly. We arrived at the service department safely and left in a very timely manner. Thanks Kevin!!

Charlie Phillips

The scheduled maintenance went off without a hitch. Al was great to work with and they were flexible with the loaner return due to my work schedule. Overall a great experience.

Vi Pham

It was nice to get email updates with the percentage of work completed, which greatly reduced my need to get news via phone. My car was in the body shop through Christmas and New Year and repairs were still done in a very timely manner. Thank you for the easy process of getting our car fixed after the not-so-fun part of being in an accident.

Shaneka Straughter-Knox

I always experience GREAT service and I love my Rep Q! All the reps are great and they all take extra care of you each and every time! It’s well worth my 45 minute drive for service!!

Ali Hamedi

I traveled from Cinci to do a deal with Ed Voyles because of great price and wonderful customer service. Allen was fantastic, his communication was key and made sure I had everything I needed to make it comfortable for me to make decision without seeing it. Joseph was also fantastic. Everything was ready to do and just needed to sign. Def recommend these guys!

Meredith Coats

Honori and April were excellent! Honori took the time to stay in touch with me through my preferred method of texting until I was ready to make my purchase. He followed through and had the vehicle ready for me upon my arrival. I felt safe and well cared for. The dealership was very clean and I was pleased with the cleanliness.

Patty Perkins

Service is one of the many reasons I drive an Ed Voyles Acura. They called me to schedule my 60k mile checkup, greeted me with a loaner for the day, and called me with updates while they were working on my car. When I picked up my car, they spent time going over what they had done as if I was the only customer in the shop. Friendly, efficient, and overall excellent experience.

Georges Eloquin

The staff at the Collision Department was incredible. Everyone I spoke with or had interaction with was extremely professional. Mr Porter and his crew, from the receptionist to the crew member who cleaned my car at the end of the process, were all very attentive to detail making sure I was very happy. I will definitely recommend them to my friends and family in the future. Thank you again!

Nicole Blackwell

I really enjoyed working with my service advisor, Al McGowan. He was excellent. He kept me informed of my vehicle's status, and helped me to resolve a worrisome issue I had with my car. My visit was a very pleasant experience.

Dan Hampton

Quick and easy service. Jesse kept me well informed and was very flexible with my time constraints. I was pleasantly surprised to be offered a loaner vehicle for what initially seemed like minor service. Everyone I interacted with seemed trustworthy and was exceptionally easy to work with.

JUST BECAUSE NEWS

Had to get a starter to put my Acura not only did "Q Johnson" go above and beyond, he was nice enough to give me a tow trucks contact information. Which I was giving a great price for where I needed my car picked up from, on top of that "QJ" offer to wash my car and gave me a great price at pick up. I also had the pleasure of meeting and working with James Johnson as well which was a joy...I definitely would suggest going to this location for your needs ask for anyone of the Johnson brothers and I promise you, you will not regret it. I have found a forever service center for my car. Thanks Guy!

Bridgette Long

I made an appointment with Chris Epps and upon arrival he was pleasant and very responsive. My vehicle was there for an oil change and warranty inspection. I felt he was honest and kept me abreast to my vehicle status. I will return back for service on my other Acura vehicle too. Chris was knowledgeable and gave Great advice on future service maintenance. I will definitely return back!

Frank Hastings

Ryan the service advisor was great to work with. Service took an hour all washed and ready to go.

Carrie Foster

Customer service is amazing! Jeff listened to my concerns and took me seriously. Just like so many others as soon as I dropped my car off the issue with my transition didn't happen. Jeff, as well as the service manager, did not give up. I went on a drive with them until the issue presented itself. They took great care to research the transmission problem I was having and make sure the issue was resolved. I will only take my car to Ed Voyles for any service on my MDX.

Beth Estes

I appreciate the serviceable attitude from all those I came in contact with including the gentlemen who facilitated the comings and goings and of course Alan. You are within walking distance from me, you do good work, and your staff has a very serviceable attitude. All those positive attributes equals a customer for life. Keep up the good work!! Thanks!

Joice Harrington

I was extremely pleased with my last visit at Ed Voyles Acura. I called at the last minute for an oil change and they fit me right in. My service representative Q was very friendly and professional. I always appreciate the complimentary car wash. Thanks again

Courtni S.

Chris Epps was the agent that I dealt with while servicing my car this weekend. I must say that this experience was very pleasant. He was extremely knowledgeable about the vehicle and even took the opportunity to share recommendations regarding maintenance moving forward that was unbeknownst to me after all these years. I didn't have an appointment but he went the extra mile to ensure that my 105 maintenance was completed within 24 hours and made accommodations for a loaner. I'm big on customer service as this could change your whole experience especially when your spending $1500 on service. I've been coming to this location for 7 years and after today's service; I will most definitely continue to support this location as Chris rocked it on Customer service!!

Jill Lenchner

I was contacted by Bryan at Ed Voyles Acura and he listened to my request of a certain RDX model and packages and color and accessories etc. He had the car I was looking for on the premises (the only local dealer to have it!). He gave me his "out the door" price and he followed through on every promise he made. We were treated respectfully and instructed on how to use the new vehicle. We were not pressured to buy any additional warranties and the whole experience was easy, professional and comfortable to our needs. We were very happy and satisfied with our car buying experience!

Svetlana Khasnutdinova

Great staff! They know how to baby your car! My special thanks to Luke Hughes for excellent job. He took care of everything. Very quickly, professional and helpful.

Brittnai Person Walton

Everyone was awesome! So professional, polite, and informative. They were kind and answered all of my questions. He and The gentleman that brought my car back to me (washed and vacuumed) both told me to have a great day on my way out! I will be going back (hopefully no time soon) when my car needs servicing.

Rachael Fuller

The service department at Ed Voyles is always amazing to deal with. They are always very clear about the service that needs to be done as well as the cost. They have let me know what is an immediate need and what can be postponed. I appreciate their honesty and I trust them with all of our vehicles.

D Schnetzer

Brought my RDX in for recall work and Kevin Lombard in the service department couldn't have been more pleasant to work with. Check in was a breeze and he kept me updated throughout the process. My car was completed on time and cleaned. Great experience!!

Frank Lemond

Ed Voyle Acura has always done a good job servicing my Acuras. It’s one of the reasons I’ve bought 4 cars from them. Luke Hughes provides excellent customer service and keeps me posted on status of maintenance. I appreciate his personal service and the quality work they do. Frank

Sirk St

Great friendly staff, very clean, and I received excellent service provided by James Johnson. He did everything he could to make sure I was taken care of and more. I’ve never had an experience like that at ANY dealership. Highly recommend going with James when you go in for service. The man knows what he’s doing and talking about.

Bob Strickland

Chris Epps was professional and friendly. I like the text feature to let me know when my car is done and to let me text my service guy if needed. It took a little longer than expected, but I had a great place to work, coffee, and snacks. It really helped to have a place to work. When I checked out, Chris told me that my filters for the cabin and engine were in good shape and didn't need to be replaced. I like an honest assessment where the people there are not trying to up-sale me. I'll continue to go somewhere where people are honest.

Jerry Foster

My personal motto is "be bright, be brief, be gone." Sam at Ed Voyles Acura met all of my expectations. I was on time for my appointment, I was greeted immediately and all the services to be done were described. very bright. I was told the service would take about 90 minutes, it was done in less than an hour. Be brief. Sam met with me to review the results of the service then I was gone.

Dom Wyant

I received great advice from my Team Service Manager, Al McGowan. He is a trusted advisor that I rely on for the occasional maintenance required for my MDX. The technology platform used by Ed Voyles is great for communication, my approvals and getting good quality work done fast. Thanks Al and to the the Ed Voyles Team.

Shaun Wright

Kevin in the Service Dept. handled my repair and he did an absolutely GREAT job! I have used Ed Voyles for multiple oil changes and repairs before and have always received the upmost customer service! Three 👍🏽👍🏽👍🏽Up!!! I’m a customer for life! …

Hansu Patel

I have been going to Ed Voyles Acura for 7 years now and my experience has been nothing but exceptional. Deepesh who works in the service department is absolutely fantastic. He is very honest and doesn’t try to up sell you on anything. I even purchased an used car from here for my sister. Give them a try, and I promise you, you will not be disappointed!!! I refer anybody and everybody that needs any car work done to go here. Thank you Ed Voyles Acura!!

Daniel Daum

We have had a great experience at both the sales and service departments at Ed Voyles Acura. Amber in sales is hands down the best we have encountered amongst all Acura dealers. Ask for her. The service department is excellent, too. We’ve had both sales and service experiences at other area Acura dealers, but Ed Voyles always comes out a winner due to their customer service.

Boom Bailey

Outstanding customer service... I have 2 other Acura dealerships that are closer; however, I choose Ed Voyles Acura for my car services because of their professionalism and outstanding customer care. They go over and above of what is expected from the typical dealership service operations. Treated like a VIP...

Joey Garcia

I purchased a used car for my daughter's first car, the salesman was super helpful, polite and knowledgeable. They gave us an incredible deal and they showed me where all charges went, I was happy to see that this traded in car was reviewed in detail by their service department and they fixed and replaced about $500 worth of items to get it ready. After I got the car we noticed that one fog light bulb was out and they happily invited me back to get that replaced at no charged. Their service department was another great experience. Without an appointment they made me a priority and took care of me ASAP. Finally, their finance person, Joy, was able to slightly improve my interest rate that would save me a couple of dollars per month, and since I was already there I took her up on the opportunity. Complete great experience from end to end! I would highly recommend them in general, and if you happen to go there, Jeff Burg was my salesman and deserves a shout out because he was just a nice guy! If I need another used car, I am going straight to them and I'd be willing to wait until something comes in just because of their great service all the way around. Also, now my wife and son are jealous of how nice a car my daughter got, so I will probably be back soon.

Rich Wheadon

The Ed Voyles Acura service department has always put their best foot forward to make sure my vehicle repairs are done correctly. This is not always straight forward with my aging Acura. Conscientious advisors and techs make the experience enjoyable. Thanks!

LAUREN CUMMINGS-SUTTON

Awesome experience! Awesome service! I’ll be back for sure and I’m glad that everyone assured me that #TeamAcura has been a great decision for me. Everything went so well that I’m looking to purchase another one soon. Yesterday marked another amazing customer service experience. Even without a set appointment I was in and out with excellent care in less than two hours. Thanks To my service advisor Qais Johnson as always!

byron bernard

Great customer service for a last minute oil change with an unbeatable price.

Eleanor GruensfelderHope3232

The body work was well done. I know my car was cleaned and shined inside and out. BUT the best part was that Andy, the manager, noticed a noise under my dashboard that no one had been able to fix for (2007 2019) 12 years!!! Andy walked me over to the main office and talked with the manager Deepesh. I had it in for service 2/11/19 and now have a happy car with NO Noise. So truly, I am completely satisfied!!

Erica Kennon

Chris E was extremely professional, kind, and patient. He treated us as if we were the most important guests in the room and made sure our car was ready quickly. He is the reason I will continue to service my Acura at this location as I did not have a good experience my previous visit. Thank you, Chris!

Alexandra Roberts

I had my TSX repaired at Ed Voyles Collision, and I couldn't be happier with how it turned out. It was completed within the estimated time frame and the car looks better than it did before the accident. Jason and the ladies at the front desk were very helpful and honest. They took care of all the insurance back-and-forth efficiently and I was back in my freshly cleaned & detailed car in four days.

George Branch

Very friendly staff, Lloyd and Dan were very helpful and getting my new vehicle compared 4 take home. There were some challenges in the beginning of the transaction with communication Within the dealership, but after acknowledging those gaps in communication, they quickly got everything together. Definitely a dealership you would want to do business with. Will give a further review upon my first service interaction with them.

Grover Jackson

Solved an intermittence steering issue, then repaired it that another dealer tried for six months to resolve. It took a very skillful technician to recognize and solved and saved me money I am well pleased.

Tajuan Sellars

Amber and Glenn were amazing. The absolute best car-buying experience I’ve had. I drove 2 hours, because I received a pretty decent offer, but was more impressed by the exchanges through email and, yes...text messages. Anyway, I took a chance on driving so far, and the experience was just awesome. While I don’t think I l’ll be driving this distance for service/maintenance, I’ll happily encourage anyone in the market for a new Acura to visit Amber in sales and Glenn in the business. Office.

Don Tirrell

Very accommodating service department. At the last moment I changed my appointment to a slot occurring within the hour. No problem. When I arrived they let me know mine would be a major scheduled service, thus I may not want to wait. Did I want a loaner car? Yes, an MDX would be great. Got one for you. Perfect. Text came about 3 hours later that my car was ready. This is as smooth sailing an experience as you can imagine from a service department. Well done!

Veronica Gilliard

Their collision repair department is excellent. I worked with Martin Vaughan (sp?) and he was fantastic. The work was completed on time and within the projected budget. He even went out of his way to fix an additional area of my car. Will return!

Troy David

My 2010 Acura finally reached 110k miles and needed routine timing belt change along with other miscellaneous repairs due to the high mileage. The service consultant that helped me Jesse was not only friendly and professional, he kept me informed on the status of my repair throughout the entire process. I was given a courtesy vehicle that happened to be 2016 model of vehicle I drive. Of course I had to rethink car repair vs. new car purchase. If I didn't have so much costly repair, this experience could have quickly become a new car purchase. Got my car back in just a few days as promised and I also made a decision on my next car purchase. Too a company that's getting it right with great care and awesome automobiles. Great Job Ed Voyles Acura.

Ajit Dalvi

My appointment for regular service went without a hitch. The service specialist (Chris) was very helpful, knowledgeable and courteous. The work on my car was done efficiently and to my complete satisfaction. I especially appreciated that my car was spotlessly cleaned before I drove away.

Samuel Hines

I had great service when I was in the last time. Every since I've had Luke Hughes helping me, my service has been outstanding. I was really considering going back to BMW or maybe looking at at Jaguar not due to any bad experience I've had at Ed Voyles. I was just thinking about switching. But I've never had the service or dealt with such a more positive attitude from anyone in service like Luke Hughes. I will definitely be leasing my next car from Ed Voyles.

Cristina Stitt

I have used this shop twice and both times I have had wonderful positive experiences from knowing when my vehicle was going to be ready, to excellent craftsmanship on my actual vehicle and the receptionist making me feel like a person and not a number. I highly recommend this shop for any repairs and will continue to use them in the future.

Paul Pascutti

Prior to any work being performed on my car, I was provided with a detailed breakdown of potential issues and the cost to repair. I was able to easily pick and choose which items I wanted completed. Work was done professionally and in a timely manner.

Ken Burrow

I was there earlier took me in had several hours of work required I stay worked on a couple of projects Alan my service rep keep me updated. All work was completed my car was washed and away I went. No issues. Thanks

nette j

Arrived to my oil change appointment and I was serviced right away. There was a new gentleman that checked me in, but he was very nice and thorough. He brought me my very dirty air filters, held them up, looked at me and what could I say except, change them. Good visit and the shortest wait time I've had since I started going there.

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