Reviews of Prestige Subaru. (Car Dealer) in Asheville (North Carolina).

Prestige Subaru

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Car dealer

Subaru dealer

585 Tunnel Rd, Asheville, NC 28805, United States

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Information of Prestige Subaru, Car dealer in Asheville (North Carolina)

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Reviews of Prestige Subaru

Marie Biddix

Excellent experience from start to finish! Austin, Jason, Mel & Gus, the entire team at Prestige is top notch and worth getting to know. But the truth is my experience started in service, I would have never met any of these wonderful humans if I had not been treated so kindly by the amazing staff helping me with a routine oil change. It showed me that it's a way of life for employees at Prestige and I am now happily part of the Subieville family!

Crystal Rhodes

Austin Root was my salesperson and he is Awesome! He was a great listener to all my needs and worked with me for several months with professionalism and patience. The entire dealership was friendly and such a great environment 👏 they just make you feel at home. I am very happy with my selection and look forward to many years with this awesome dealership! Finance guy was also amazing, guiding me in the right direction for options I needed. If you want a car just go to Prestige Subaru and ask for Awesome Austin and you will never look back to another dealer!

Jonathon's Laws

Daniel P. at prestige is an absolute great guy. The best car salesman I’ve had. Made the process smooth and seamless. All around an amazing experience buying this sweet new ride!

Sierra Gosnell

HIGHLY RECOMMEND ISSAC TWEED!! He made us feel like we were family and really was upfront and honest about everything! We really appreciate that considering most places don’t give you that courtesy. We weren’t prepared in a sense of not having all the paperwork ready to go on our end but he was very understanding and helpful even on that part. He did everything in his power to make things work for us and we are so blessed to now have done business with Prestige Subaru (: Now we have a very beautiful 2015 Chevy Malibu

Alazae Greenfield

Highly recommend Issac Tweed! He was a great salesman! Me and my boyfriend are young and just starting out he helped us jump through the hurdles and help us get in a family car he took time to listen to our needs and wants and also was able to just cut up and talk to you like a human not someone who just wanted to buy a car!

Tina House

Prestige Subaru gave my husband and I the best new car purchase we’ve ever had. Sean FitzPatrick, in Sales, and Adam, in Finance, were such a pleasure to deal with. Both were open, honest, and professional. Sean even went above and beyond, calling us the next day (on his day off) to see if we had any questions. Our new 2022 Ascent Onyx is absolutely perfect. We’re happy to be a part of the Subaru family.

Laura Ashley

I just bought my third new Subaru from Prestige. This round I worked with DanO for my purchase. He was helpful with talking me through what has changed with the Crosstrek in the last 8 years since buying my previous one and helped me pick out and reserve one that was in transit. I was on a time crunch since I only had my rental car for 30 days as a result of an accident, and he helped give me a fair guesstimate on when my car would be available. And when he called with the exciting news that it had come in earlier than anticipated he was able to get me in the same day and get me my new set of wheels. DanO took plenty of time that day to go over all the new technology and make sure I understood how to operate the new features and gave me several opportunities to ask questions. Great sales experience. Prestige also now offers a follow up service, Love-Encore, so you can talk in person or over phone with a tech specialist to make sure you understand and are comfortable with all the new tech the cars come with now. (Fun observation- the specialist Ember is actually the one who sold me my previous Crosstrek ) While I am hoping for many years with my new Crosstrek Sport, when the time comes for a fourth Subaru purchase I won’t hesitate to go to Prestige.

Arrion Sutton

I couldn't have had a better experience purchasing my first vehicle with Prestige Subaru! Daniel Passement was kind enough to test drive the vehicle for me! Everyone who had a hand in the process were extremely professional and friendly. After lots of laughing and reassuring this Nervous Nancy that everything would be fine I couldn't be more satisfied with my decision! I LOVE MY SUBARU! Thank you Prestige Subaru. I feel beyond blessed!!

chiffon hwang

This is my second Subaru from Prestige. My salesperson was ISAAC TWEED and he was amazing! He was so helpful and thorough and made the entire process effortless. I would highly recommend Isaac if you are thinking of purchasing/leasing a vehicle! Thanks Prestige Subaru and Isaac - I love my new Crosstrek!

Rachel Mauchly

My husband and I came in to Prestige suburu with a trade in & the intent to buy a new car. We worked with Sean who was a dream! He was funny, honest & reasonable during the entire car buying process. Everything you would want in a car salesman! My trade in vehicle was extremely personal to me to the point that i teared up at the end of the process. Later as I walked out of the building Sean had personally taken off all of my stickers from my travels off of my old vehicle and put them on the new car. I cannot stress how incredibly i was touched by such a simple but impressionable gesture. Sean just understood exactly what i needed. And made the unthinkable happen, which brought me to tears!! I simply cannot stress this enough, but if you're looking to buy a new car, go to Prestige Suburu and make sure you ask for Sean!!!!

Kellie Biggs

Just purchased a Forester Wilderness from Frank. Love my new ride! The process was simple and absolutely no hidden fees or price add-on's like other dealerships in this difficult time for buying a new car. If 10+ stars were possible I would definitely give it! Way to go Frank @ Prestige Subaru Asheville! Big thank you from Kellie Honeycutt 12/04/21

Brent Cameron

Thanks to Issac and Paul at Prestige Subaru! The best and easiest experience to buy a new car at any dealership! My wife and I would recommend anyone looking for a Subaru to buy from them!

Jordi Castillo

HIGHLY RECOMMEND VINCENT CORNET!!! He was more than helpful and will put away any negative connotations against car dealers that you have. Never once did I feel pressured to buy the car, Vincent provided answers to every question I had. All in all everyone at the dealership is super friendly and helpful. They made my car buying experience amazing. Thanks to Vincent I was able to leave in a beautiful 2020 rally blue Subaru WRX.

Leslie

We drove from TN to their dealership because of how wonderful they were to work with over the phone and e-mail. They have the nicest people on their staff! Austin is an amazing salesperson. We’ve had our Subaru for a couple months now and Austin has called us twice just to check in and see how we’re liking it and if we need anything. Customer service there is outstanding. Definitely worth the trip!

Alice Rainone

Excellent customer service. This was our first service on our Subaru. Making the appointment was simple and we were met immediately when we pulled up. Within a few minutes we were in the waiting room where Jason changed the battery in our remote (that we had requested) and quickly checked the car in. We were told that the service would take about 90 minutes. It was completed in 70. Jason walked us to the car and made sure all was in order. By far the most organized and friendly service department we have ever worked with.

Adam Glasco

Prestige was top notch from start to finish..my wife and I bought a 2023 ascent and it was our first new car. It was an unusual experience having to order a car and wait for it, but Gabe helped us from start to finish and updated us along the way with any info he could. When we got the car he walked us through and was super patient with our many tedious questions. Go to prestige if you need a new subaru and ask for Gabe...he is a great subaru representative!

Kathryn Magendie

I've been going to Prestige for service for more than 18 years, beginning with my old 98 Outback and now with my 2013 Outback. Subarus are all I will own. My 98 had 260,000 miles when I finally sold it. The 2013 has 120,000 and drives like a new car. I'm so happy that Prestige is back to where it used to be, or maybe even better! For a time a while back, I found I wasn't trusting them as much. Things didn't seem as organized and I had a few bad service experiences--they always made it right, or tried to, but that wasn't the Prestige I'd known and I was considering switching. They pulled it together again and I was super happy about that! Lately, they seem even more organized, professional, and the staff is engaged, friendly, professional, and helpful. I love the videos they send so you can see your car and the mechanic points out what needs done or what is working. The front desk has been super helpful and kind. The young man who greeted me outside on at least the last 2 occasions is super nice and professional: wish I'd remembered his name to mention it here! I worked with Kim this last time and she's awesome. The gentleman (new staff and again I can't recall a name) who helped me as well just looked so happy to be at his job - and super friendly. They are expensive. I wince when I pay my bill, but they do offer coupons so always be on the look-out for those. They do a little more 'upselling' now but if you talk to them, you can figure out what you really need done and what can realistically wait. And they won't fix something that doesn't need it. The waiting area is super clean. They have coffee and a few free snacks, but there are also two big snack and drink machines, if you like that or are there a long time and desperately hungry. Keep up the good work, Prestige!

Latara Mcmillan

Hello. My name is latara. I was browsing cars on autotrader.. Just trying to find the best deal with a warranty under my limit. Went to a few dealerships. They made things difficult. Brought me selected cars that was way beyond my limit. Ended up leaving with the minimum of hope. My last appointment was with Dan at Prestige Subaru to check out a car i found. I went in with high hopes. Hoping things would work out. I met Dan and his personality was amazing. Checked the car inside and out. Took the car for a test drive. Then came back to start the paperwork. There was a few hiccups. But Dan did everything he could and I ended up walking out with the car I originally wanted with a warranty. For me purchasing a car for the first time. He made my experience easy, fun & made sure I left with all the information I needed. I just want to thank the whole team. Yall are great & I can honestly say I feel good with my car and knowing the team at Prestige Subaru genuinely care about their customers

Laura Michelle McKernan

Todd was helping me for weeks trying to find a solution to a warranty claim. He has always been super kind and was always on my side. Although we didn’t get the outcome we desired, he supported me all the way through and did as much as they could to resolve my issue. I’ve been a Subaru Ambassador for four years and I love the Subaru “family” vibe. I will continue to be a loyal customer and stay with this team. You guys are great!

Bilal Saiyid

Huge thanks to Steven Mathis and his manager Tim. They helped organize a very complicated deal on a special car, and luckily everything worked out thanks to their efforts. I would HIGHLY recommend taking your business to these guys at Prestige Subaru. They went above and beyond to ensure everything went smooth for me considering the circumstances, and I really appreciated that. I am in love with my new car and couldn't be happier with my experience with Prestige Subaru. Thanks again!!

Mark Marvell

We were pleased to have bought our second car from Prestige in a year. Not only would we go back again we would recommend them to anyone looking for a used car or new Subaru. We did the research on the available cars online, comparing and pricing online before our visit and worked with our salesman before we went to the dealership. Our salesman, Isaac Tweed is knowledgeable and a true gentleman. Ask for him. He'll do everything possible to make sure you drive away happy. This past visit, the paperwork was handled by Kim in such a manner that we truly felt like family. And our experience with the Service department for scheduled maintenance couldn't be more stellar 👌.

Marc Weber

Not only do I like my Subaru car, but I am very happy with the service at Prestige Subaru. The entire staff is very attentive and I feel that my vehicle is well cared for as per the service guidelines my owner's manual. The service department is honest and friendly and professional. Excellent job as always! Thanks!

Mary-Catherine Ross

Just bought a used Kia Sportage from this dealership! Jeffery was an amazing salesman who helped me with the process of buying my dream car. Jeffery was very wholesome, professional, and did everything to make sure I was in my price range and loved the car I was buying. I would recommend with dealership to anyone and also recommend Jeffery as their salesman.

Heather McFee

This was my first big car buying experience and the staff at Prestige made it a good one. I was terrified but Austin made me feel comfortable. Austin however had the day off and his partner Gabe was amazing and made me feel right at home. I left with a newer car than I thought I could afford and he worked hard to get me the best rate he could for what I was financially dealing with. They did not try to get me into a vehicle outside of my means. There was no run around or funny business involved Austin and Gabe are a great team and I would use them again in the future if I had the need.

Gayle Connell

My salesman, Gabe, did a terrific job. Very congenial and easy to talk to, with a good sense of humor and no added pressure, which is important. He even followed up with a phone call the next day to see how I got on with my new car. Jason, helped with the financial portion, handling it efficiently, and patiently answering all my questions. Buying a car can be stressful, but all the people at Prestige Subaru made purchasing my first Subaru a pleasant process. I will definitely recommend them to my friends.

merinda cooper

I purchased my 2021 Outback from Prestige Subaru and couldn’t be more satisfied or happy, not only with how much I love my Outback♥️ but also the outstanding deal I got with it, including a service package. I’ve been extremely satisfied with the service department and how they give personal attention to each customer. I haven’t experienced lengthy wait times and the waiting room itself has everything from the decor to a excellent coffee machine and comfortable chairs. Over the last thirty years I’ve only had Jeeps or Honda’s but after a year with my Outback, it’ll always be a Subaru for me !

Angela McAbee

Gillian was awesome in all ways taking me through the process of servicing my Subaru! Thank you for providing me a safe ride to work and making the process of handling my Subaru so easy. The customer service was outstanding down to the mechanics who are highly trained for maintenance and repairs were also very professional. What a great team I can trust to handle my Subaru’s needs. Thank you all for what you do!

Matthew Clyburn

My service was phenomenal. From the breezy hallways to the free cappuccino, Prestige Subaru is truly a paradise on earth. I've never had an out-of-body experience before, until I was serviced at Prestige Subaru. There is a very attractive man immediately to your right as you walk into the building, as well as my blonde service advisor who definitely defeats the stereotype. 10/10 would recommend. Thank you Prestige Subaru!

Lisa Holderman

I came to Prestige Subaru thinking I knew what I wanted. I was all over the place from car to car. My salesperson, Steven Mathis, was able to gently and honestly guide me to the car I originally wanted. His knowledge of the Subaru product was greatly appreciated. I highly recommend Steven as a salesperson for his kindness, product knowledge and his ability to work with someone who has a difficult time making a choice. 😁 I am very pleased and grateful. I will be sending people your way.

Jordan Sisson

Went in to have a look, not expecting to buy anything yet. Paul helped me find a great deal on a Subaru Outback that was within my budget and had everything I needed! He went above and beyond to make sure the value for my trade in was fair and that I was comfortable with my decision. So excited to do business with this dealership, and will definitely be Subaru customers here for as long as we call this area home.

Donna Sherman

Gabe Lee! THANK YOU! Amazing customer service. He went the extra mile to make sure my daughter was happy and got the car she wanted. Very professional! Communication is top notch! Thank you! Thank you! Highly recommended!

Dick Pollard

Bought a new 2023 Forester at Prestige Subaru. Very easy to work with, Kelley Blue Book pricing, fair trade in value given. Gabe Lee our salesman was wonderful. Very professional and easy to work with. Came in the next business day with a question and Gabe followed up with a phone call to make sure that we didn’t have any further questions. Would definitely use Prestige again if we needed a new car.

Dave Cheney

The staff at Prestige Subaru made my car buying experience a real pleasure. Sean FitzPatrick, the sales associate was pleasant, helpful, polite and laid back. No pressure, no hassle and he did/does what he promises to do. I’m delighted with my Outback purchase and would recommend giving this Subaru store a visit. I don’t think you will regret it.

J Ling

We are so happy we bought our car here! Our Salesperson Justin was so patient and really helped us find the car that we liked with all of the features that we wanted. He was also so helpful explaining the mechanics of the car that we weren’t familiar with. He also followed up with us before and after we made our purchase and we feel that we can call him anytime because he cares about his customers. We also made an appointment with Ember 3 weeks after our purchase and she reviewed the features and was very helpful. We love our new Subaru!

Kaitlin Myers

I hardly ever write reviews, but I was so happy with our service experience. Since Fred Anderson took over it’s been amazing. We worked with Kim to set up our recall appointment and get a loaner car. She worked so hard to accommodate our schedule to ensure we weren’t without a car since we had small kids. She even helped me lug caraways between the cars.

M F

Amazing experience working with Isaac. Extremely transparent, patient, and candid through the entire process. There was no pressure to go outside our range... just helping us find the right fit. Looked at a bunch of deifferent a vehicles and found one our daughter loves. By far the best dealership experience I've ever had, and will definitely come back when it's time to upgrade the next car in the house.

Mei Kawamura

I decided to drive by this dealership and see if I could test drive the WRX GT. Daniel was my sales rep and he knocked it out of the park! Never pushy, willing to work with you, and very knowledgeable about all of the cars. He made going to the dealership a fun experience which is not a common thing. Instead of a headache I left with the car I wanted and I felt confident in the final deal that was made. All of the people working here were helpful and genuinely nice! If you’re looking for a fair deal and transparency these are your folks! It was a pleasure working with them and I look forward to enjoying my new ride. Thanks Daniel and team!

Neil Blank

I've been dealing with a number of dealerships for the past month+ and the service at Prestige has been phenomenal. Frank, our sales agent, was a pleasure to work with. Very responsive, no pressure, and flexible with our tight schedules. He wanted to make sure we found what we were looking for and that we were comfortable with the whole process. Great experience overall. If you're looking for a Subaru in the Asheville area this is the place. Ask for Frank.

Keith Frickey

A great overall first time experience with my new Subaru. I was met at my car with an umbrella due to the rain. I was escorted to the service coordinator and he was professional, courteous and proficient. I was out in less time than predicted. I was impressed overall and happy I purchased my first new car in 17 years from Prestige.

Autumn White

I bought my new 2022 Outback in June and I paid for first place finish ceramic coating on the car. When I got the car the coating was very splotchy and it looked like rain streaks all the time, even after I washed it several times. When I brought it in for my first oil change it was chalked up to be dirt and would go away with a good wash. Again, I washed the car multiple times and it still looked awful. Not what you would expect buying a brand new car, especially one you built. When I went in for my next oil change (I drive a lot) I showed the new detailing team and they said it was definitely applied incorrectly. They got me in within a week and buffed the old coating off (apparently the only way you can get it off) I want to thank Mel, Frank, David, and the new detailing team for listening to my concerns and correcting the problem. I have been very happy with the service at Prestige! They also were able to buff out a scratch my brother accidentally did on my front passenger panel. I was very impressed and pleased 😄

Carol Anne Reynolds

I was exceptionally happy with my experience at Prestige Subaru. All the service employees were great, especially Gillian, my service advisor. I loved the video explaining the problem. They even identified a problem that was caused by a recent repair I had done at another facility. Very high quality service. I’ll definitely be back!

Tina Avalos

I would highly recommend Prestige Subaru if you are looking to purchase a new car. The entire team was helpful and professional throughout the whole process. My sales specialist, Paul Wride, was especially knowledgeable in the different models of Subaru vehicles. Paul helped me find the perfect car for me and my family. Go to Subaru and ask for Paul, you won't be disappointed!

Krista Washam LaBlue

Extremely knowledgeable…. Best advice ever, steers in best direction for your needs, listens to exactly what u need, able to handle all aspects of experience…. Hands down best auto sales in town!

Steve Williams

The dealership was super busy with obviously not enough staff. They had only a few new vehicles on their lot. Lots of waiting to get things done. Bought a new car that was supposed to come with a full tank of gas, it didn’t it was 3/4 full. You’d think for $40,000 they’d detail the car before you drive away, they didn’t. Our salesperson Dan O was genuinely kind, very knowledgeable about the vehicle, not pushy, and super helpful. Highly recommend Dan O!!! Be Leary of the busy dealership on a busy day! Overall not a horrible experience but not perfect either.

Shane Miller

Sean Fitzpatrick had a great, personable atmosphere from the moment we walked in, to the multiple test drives we took, to navigating the purchase process together. He really made us feel like a person and not a deal. And he managed to balance my wife's sarcastic personality the entire afternoon. 10/10 would recommend.

Donna Stafford

Jason Earley, who works in the Service Department, was a tremendous help to me on January 21. I couldn’t have possibly asked for better service. He was extremely friendly, knowledgeable, and helpful in his assistance with me. He totally took care of me and my car and I am so thankful for him and Prestige Subaru for all of their help and willingness to serve their customers.

Mimi Connelly

Sean Fitzpatrick was great at going over all the features of our new Ascent. We explained that safety was a foremost concern .Subaru has high safety ratings. He took us for a test drive and then showed us two videos showing traction tests that were very impressive. Since we live on a steep gravel mountain road, we felt that that this car was our best choice. No pressure, just helpful information. Very much appreciated.

Michael Wall

Most laid back car purchase I have ever made. Gabe in Sales and Jarrad in financing were great and patiently answered our questions. We did a lot of the frontend work via email, made an appointment to pick up the car, and were done in less than an hour. And we couldn't be happier with our new Forester!

Paige Gilchrist

We needed an affordable, safe used car for our teenager. Isaac showed us some great options, talked us through the pros and cons of each, and then he and Jason both made the process of buying one smooth, easy, and efficient. No pressure and all kinds of support. Highly recommend!

Jim Turpin

Prestige is always top notch with service. Easy online booking and check in, great communication throughout and friendly check out process. You'll pay more than a local mechanic but Prestige really delivers a great customer experience. Their work has always been trustworthy, fast and on time. Highly recommended.

Susan Drakeford

The person helping me was very very kind and helpful. I had bought a car there in May and the driver side visor wasn’t working right but I never brought it in until now anyway, she went and talk to you somebody and they agreed to fix it for me For free which is just amazing because I should’ve brought it in right away. I was just so busy with work. Anyways, they went above and beyond to help me and that speaks volumes about the customer service.

Bryan G

Drove 3 hours and bought an F-150 last week. Truck was in great shape. Sean, Kim and Jason were all great to work with and made the process easy. Sean followed to make sure I was happy with my purchase a few days. Would buy again from these guys.

Lindsay Lenehan

I recently purchased a used Nissan Rogue Sport from Prestige Subaru and it was a wonderful experience. Every single person that we encountered working was incredibly friendly and kind. My 4 year old son actually had fun at Prestige, whereas at other dealerships he begged me to go home after 10 minutes. Steven Mathis was an absolutely ideal salesman. He was truly helpful from our very first conversation and always available if I had questions or needed to change my plans. He was never pushy but did everything he could to make the deal work within our boundaries. I truly felt that he had my best interest in mind throughout the entire experience. Adam Stashick, who handled the final paperwork and financial matters, was also amazing. He explained things that typically would leave my head spinning in a straightforward and very understandable manner. He did not try to convince me to upgrade on every little thing, but rather focused on the options that would be most beneficial for me. This was by far the best experience I've ever had purchasing a car. If you're sick of being a number in line dealing with automatons speaking on script and just trying to get the most money they can out of you, go check out prestige, where you'll have the opportunity to work with real down to earth people who honestly just want to help you find your perfect car.

Nancy Ingle

I was very please with my Subaru experience today. After checking in, I had my ride waiting to take me to the office. After the mechanic completed servicing my car, I received a text including a video showing me the work was completed. I didn’t need to call them for a ride back to get my car, they called me. I highly recommend Prestige Subaru Service in Asheville.

Charles M

Prestige Subaru again exceeded my expectations! We arrived for a routine service appointment, were greeted promptly and from there Justin handled our visit. We were kept up to date on work progress and were in and out in a flash. Thanks to all the folks in Subieville - they are top notch! Definitely five stars!

dorian dancy-jones

This dealership was super easy to work with. Gabe Lee walked me through all the options and ended up helping me find a newer vehicle than I was expecting that fit my needs for a similar price. He made sure it had everything I was looking for and went out of his way to provide a stress free experience.

Mary Plemmons

Staff is always friendly. They value your time and get to work on your vehicle to make the wait time as little as possible. Waiting area is clean and offers snack and drink machines as well as free coffee. I am always pleased with the service. Best decision I ever made was buying my Subaru

Dalton Kiser

I cant begin to explain the level of perfection this place holds. My salesman Vinson was the definition of kindness, and understanding and professionalism that I expect in this business. Him and Jared in finance both pulled a win for me in buying this car. Without them taking the time and effort I wouldn't have gotten my loan for the car. The team here is all friends I heard them all day around the office laughing and having a great time while also working to provide every customer with excellent customer service. Since I bought this car I've already recommended to everyone I know that they need to go here for their next vehicle. Car dealers usually get a bad reputation, that all they wanna do is sell you a car. But not here. These folks truly care about you and the situation you are in and are willing to do all they can. I'll never buy another car from anyone but Vinson at this location.

Jay Vaughan

I went in Thursday 11/17 to test drive a new Crosstrek and was greeted immediately and put in touch with salesman Dan P. I had my wife and 1 year old daughter with me. He made my experience easy and was willing to work with us on figuring out numbers and what we would like in a car. He was honest and easy going and patient over the few days it took to figure out money and get everything together. Best buying experience I’ve ever had. Greatly appreciate the help getting into a new Subaru and will continue to shop with this Subaru dealership as long as I’m in Asheville. Thanks Dan P and thanks Prestige Subaru.

Kira Sloop

We now feel like official Asheville residents! Terrific purchasing experience at Prestige Subaru today. It is evident that this team of professionals loves the brand and enjoys their job. That comes through to the customer, making what could be an arduous task a fun way to spend an afternoon. Thanks Scott, Frank, Adam and Gus!

Rich Caisse

Great experience overall! Sales Specialist, Gabe Lee was able to help me design, order, and finance our family's first ever - brand new vehicle! We couldn't be happier with the final product and the services that Prestige was able to provide.

Ed D

The sales process was easy and relaxed. Justin did a great job by quickly responding to my first internet inquiry and staying in contact until we found the right vehicle. I shopped other makes and dealerships and am happy to work with Justin at Prestige Subaru.

Lowell Smith

Pros: easy to work with Paul who answered all my questions and took time to show me all the car's features. Prestige is not far from me. Cons: had to wait to get the car from Subaru that I wanted. Wasn't given much notice before the car showed up so that I could have checked out other financing options. Trade-in offer was way too low and they showed me a supposed Blue Book value that was incorrect and just 1/3 the real value!

Jeremy Mathis

We had a great experience at Prestige, especially working with Jeff. Even though we were in Charlotte, Jeff went out of the way to answer our questions and work with us on trading in our car and searching for the specific SUV we were looking for. He made the experience very easy and smooth, even though we were miles away.

James McAuliffe

I was so pleased at how the dealership handled our lease turn-in and helped us find another car for my mother. The experience restores my faith in good businesses doing good things because of their great people. Thank you Gabe Lee for following up and helping us overcome some of the challenges of working through our initial deal. Thanks for making it happen!!

Joe Lewis

Frank did a great job of showing us all the cars they had that fit what we were looking for, and when we narrowed it down he did a great job of showing us the features of the Ascent we were interested in. Buying a car is a long and stressful process, but Frank made it as relaxed as possible. My wife and I liked his friendly and kind manner. He didn’t have the pushy manner a lot of car salespeople have, which is always exhausting. (And who needs car buying to be more exhausting than it already is?) He gave our boys (6 and 2) a couple of toys to play with to distract them, which really helped considering how long it all takes. Another salesman also gave our boys some candy, which was nice because Frank was already helping us and we knew the salesman wasn’t trying to get a commission off of us. The gentleman who wrapped up all the paperwork for our sale was also good.

Christine Bland

Daniel P. was great to work with at Prestige Subaru! He listened to our wants and only offered vehicles within our budget. The entire process was smooth and very customer friendly.

Doug Brown

Prestige Subaru was very easy to deal with - polite, professional, and efficient. My sales person was Isaac Tweed, and he was great. He was personable and knowledgeable. I’d recommend him to my friends.

Matt Hornsby

Recently purchased a Subby Crosstrek limited. My wife and I had a very positive experience with Gabe in sales and with Jason in finance. Everyone we came in contact with seemed to be enjoying their job and were very helpful. The process was low pressure. We felt like our deal was very competitive, even better, than other dealers we visited. Thanks Gabe and Jason for a positive buying experience

Abby Heringer

Incredible customer service and transparency from the staff!! Each step of the way was clearly explained to me, there was clear communication about services, pricing, and time throughout the servicing of my vehicle, and they even provided a Lyft to pick me up when my car was ready. I’m so happy to have found a great spot to get my Outback worked on. I will definitely be back!

Kelly Borkan

Prestige Subaru [your Subieville dealership] did a GREAT JOB! They made buying my Cross Trek a breeze - great customer service, along with quick honest answers. My salesperson David Hensley was very helpful in finding the right car for me! I highly recommend David AND Prestige Subaru!

Ember Davis

Everyone here is amazing! From the sales staff to mangers to service. I wouldn’t go anywhere else to purchase or maintain my Subaru. Steven Mathis was friendly, professional, and efficient. He helped make our purchase experience painless. If your thinking about buying a new or preowned vehicle Prestige Subaru is the place to go for a enjoyable experience. Thanks guys!

Ginger Burnett

Amazing service as always at Prestige Subaru! Want to especially thank Buck Davis and Frank Kinch (the leprechaun on Halloween wknd) for making my third time buying a Subaru the best experience possible! Literally done with paperwork, EVERYTHING and out the door in under 2hrs! Can’t say enough good things about the service and support at Prestige. Looking forward to enjoying my second Legacy!

Ronald Spitzer

Prestige Subaru is a wonderful place to purchase a vehicle. No sales pressure and Sean Fitzpatrick knows his vehicles. He honestly seeks to meet the customers needs and takes the time to answer every question. I highly recommend Sean and the Prestige team to my friends.

Sita RAM

I have been leasing vehicles for 10 years with a variety of dealerships across the US. This was far and away my best experience yet. Helpful, friendly, experts. Isaac was the best salesman who went above and beyond with his service.

Beckett Dillon

Worked with Dan P to purchase a Certified Pre-owned Subaru and it was an excellent experience. He was relaxed, easy to work with and fully prepared so that we didn't have to wait any extra time. Definitely seek Dan P out if you are in need of a new Subaru

Margaret Towe

Very nice welcome at Prestige Service Center Asheville, NC. Kim was very friendly, professional and helpful. She communicates progress via texts several times while car there. Service area very nice if you need to wait for your car.

Justin Cole

If you’re in the market for a Subaru, don’t go anywhere else. We had contacted 6 other dealerships prior and were met with ALL unpleasant people. Just when we were about to give up we found Issac 🙌 One of our easiest and friendliest transactions to date! Issac Tweed was amazing in all aspects and Adam Stashick sealed the deal, he was just as awesome! - 2023 Subaru Outback Wilderness Edition, She’ll be a working girl, tackling the terrain of the Smoky Mountains of TN.

Anna Brown

I just bought a Certified Subaru Outback. Frank Kinch was awesome to work with and went out of his way to make sure I left the lot happy. Buying a car can be a real pain but the guys at Prestige were easy to work with. 10/10 recommend! Thanks Frank!!

Carrie Coffey

The young man who checked me in was enthusiastic and friendly (sorry didn’t get his name). Brandon was wonderful, very personable and knowledgeable. He did not pressure me to have additional services which I appreciate. I was in and out in an hour, a great experience. Happy to be a Prestige customer!

Robbie Anderson

My experience here with the purchase of our new Subaru Ascent was very easy. Our salesperson Issac Tweed made our purchase effortlessly. We told him what we were looking for in a car and he found the best option to work for us.

Jacob Tolbert

Great place, great people, very professional. Couldn’t ask for a better experience. Sean Fitzpatrick went above and beyond. He was so friendly and stayed after hours to help us buy our car. I highly recommend going to see him!

Carl

Bought my 3rd Subaru from Prestige Subaru today. And as always,the experience was awesome. My salesman Paul Wride made the purchase easy,and Jason Wike in finance (who I've been doing business with since 2014) explained everything in great detail. I would definitely recommend these guys for your next auto purchase!!!

Deion conerly

Bought my first car here! Shout out to Steve Mathis he got us through the entire process so painlessly and helped us to get an amazing deal on the car. Good genuine people at this dealership, couldn't recommend them enough!

Joshua Wallgren

Another fantastic experience at Prestige! We have been purchasing/leasing Subarus from Prestige for years… great service throughout. No surprises! Thank you Sean F. and Tim P.

Germaine Williamson

Everything was awesome except the end, when we were walking out to my car and the service rep asked for a tip…..I thought he was joking (was I supposed to tip him?) but he continued by saying something about how cash is always appreciated. #AITA? I bought my car here and have had met nothing but great, helpful folks. I thought about not going back, but just one…….will give them another chance.

Peter Lourekas

enjoyed having service done at Prestige Subaru. All employees were courteous, professional, helpful, and friendly. The service was done within the time estimate and the vehicle was clean upon return to me.

Mike Todd

Austin did a great job presenting the vehicle to my wife and me. He was very knowledgeable of the options. It will take us time get familiar with them. I'm sure we will enjoy it and hope to get many years of service. Thanks to Austin and the Subaru team.

Lisa Lindberg

Since 2005, our family has taken our cars to Prestige Subaru -- and in 2017, we bought a nearly-new one from them. We have always found the staff and techs to be friendly, courteous, knowledgeable, and expert at diagnosing and fixing troubles. And now, with their contract with the Lyft rides service -- getting to and from their shop is a breeze. (Be sure to tip your Lyft driver, as tips are not included in Prestige's contract with them.)

Sheri Robertson

I worked with Gabe and Prestige on the purchase of a new Subaru Forester. What a great experience! Gabe was knowledgeable and provided timely and thorough responses to all of my many questions. His patience and kindness throughout the process was very much appreciated!

Cynthia Heitger

Everyone I came in contact with was wonderful and so accommodating. Despite my not having an appointment, they took care of me in faster than expected time. Phil was great. He was professional as well as friendly and kind. I had a very good experience overall.

Joe K.

Steven Mathis and the team at Prestige did an excellent job of making the dealership experience as painless as possible! Fair price and very easy to work with. Their phone system is a little touch and go sometimes, make sure you get the personal number of a sales associate and save the headache.

Kevin Markham

I take my Subaru here every year for inspection and service. The service advisors here have been excellent - very friendly, and happy to answer questions (even if it means discussing issues with the technician). I also really like the video walkthroughs since you actually get to see the problems (rather than just blindly trusting that there is a problem). The waiting area is nice and they have a quiet room as well.

Dianna Whitney

Buying a car has never been my idea of fun but sales person Josiah Gonzalez might have changed that. Our beloved 2013 Subaru Outback (which we used to travel up and down the east coast and back several times and so much more) came to rest recently before we were ready to say goodbye! We had it towed to Prestige Subaru and when we received word that there was no reviving it we looked to Prestige for help. We were not prepared to purchase a car but Josiah quickly helped us locate the right vehicle for us and promptly went about helping us gather everything we needed to make the purchase happen. He went above and beyond to accommodate our situation and make the best out of what could have been a very stressful time for us. We are so appreciative! We will return to Prestige Subaru the next time we are looking to buy and we will ask for Josiah.

Chloe Aguilar

Thorough assessment of my car, clear evaluation of needs for repair, concise bill with a very helpful staff. Gillian always does a great job and I appreciate her communication and thoroughness. My car needed a lot done to it, and it was not inexpensive, but the job was done well and my car drives well.

Julia Blanca Pike

Frank is simply The Best! We are first time car buyers and he made our experience unforgettable. He gave us the best rates and experience. We never felt pushed and harassed to close the deal. Come to Prestige Subaru and look for Frank!

Marcia Aho

I had the best experience learning about the steering wheel auto lock stuff from Chris Lyda! Thank you Chris for your patience with my fear of cute, rodent nests! I appreciate the team for helping with the recall check so efficiently and easily!

Will Harris

I recently purchased a car from Prestige. Gabe and Paul were both super helpful. They had the information I needed but weren't pushy. Overall it was a great car-buying experience.

cheryl murphy

Hello, Dave Zinc was my counter service person yesterday. He was absolutely the best. He was polite, caring and helpful. I appreciate that my time was very positive. Dave made sure that everything was completed. Thank you, Cheryl Murphy

Lauren Keith

David Zink helped me out most recently with getting my car serviced! Very pleased with my experience. It was fast, concise, he answered all questions I had, and made checking in and out a breeze. I’ll see ya in 6,000 miles, David! ☺️

Steve Allegrezza

Chris in sales and Adam in financing both went above and beyond to provide an exceptional experience. Very friendly, knowledgeable and respectful of my time, and I did not feel pressured or rushed to make any decisions. I typically avoid car dealerships but thanks to friendliness and professionalism of the staff, it was ultimately a refreshing experience.

Jonna Folker

This was the 3rd time bringing my car in for the same issue. The previous 2 times, Prestige could not duplicate the issue. This time they were able to fix the problem and did not charge me for the fix even though it was not covered under warranty! Thank you for the excellent service!

Angela Creamer

I have never been treated better!! Everyone was professional and friendly. Sean was wonderful!! He took a lot of time orienting me to all the new technology. It had been 23 years since I bought a car so I really appreciated all the help. If anyone needs a new car see Sean. Thank you so much for everything!!

Bryan Marlowe

I recently worked with Sean Fitzpatrick at Prestige and he made my new vehicle experience seamless. The entire team at Prestige are very helpful. And Sean made himself available for any questions.

Louise Pittman

I received excellent customer service. The service manager was knowledgeable and fixed all issues with my Impreza. I was impressed with how Kim went the extra mile to make sure I was satisfied. She was great and I thank her.

Melanie Williamson

I had two recalls on my Asscent. Jason immediately gave me a rental car and keep me informed about the progress of the repairs through the entire process. Because of supply line problems the repairs took weeks but I had the use of the rental car ( which was a new Asscent)the entire time. The easiest repairs ever done !

Carl Dockins

By far the best buying experience we have ever had. Dan P was amazing to work with and went above and beyond to make sure all our questions were answered. Definitely will be repeat customers!

Christian Busch

I recently bought a new Subaru Impreza and have been very satisfied with the customer service! Paul Wride has been excellent to work with and the rest of the team with the whole process. I'll continue to work with this group and have my car care at Prestige.

Linda Baker

Prestige made my visit stress free and an easy experience while traveling from Florida to Asheville area. I had a couple issues that that took care of in a timely manor with no hassle! I would definitively buy from them again and use their service team if I ever need to while in the City! Thanks Prestige for your wonderful service! Linda Baker Ft White . Fl

McKayla Dukes

Paul Wride made getting my new family car easy, I definitely recommend him. He makes sure the process is easily understandable, and ensures each step is explained. Thanks Paul!

Jay Calloway

Prestige Subaru is amazing and our sales person Vincon was the best :). We would defiantly recommend buying from this company. Professional, fair and fun describes the experience today…

Claire Danielson

The service at prestige is wonderful. They get things done in a timely manner and the service staff is great. I always know the work that’s done will be good, and if I have any problems they’ll take care of them.

Allyson “His Queen” French

A pleasure from beginning to end of my used/new car purchase. I knew my dreams and goals, Vinson made those dreams and goals a reality. Being a customer with not so good credit. Vinson went above and beyond for me. Thank you too an Amazingly awesome sales associate!!

Karen Gilbert

Working with Dan Passement at Prestige was great! He was super helpful in working with our budget and getting us in a used Subaru. Communicative, honest and nice!

Israel Brown

This was the 4th car I’ve bought from Prestige Subaru. They have great customer service and great employees. Buying a vehicle is stressful, but they make buying a car a pleasant experience . Big shout out to Jeff Rutledge; he been my salesman for the last couple of cars. I just can’t say enough about him. He really takes the stress out of buying a vehicle.

Whitney Winchester

Frank was amazing to work with. He made the whole process stress free and got us the perfect car! We love our Subaru Ascent! Go see Frank!

Edith Haugen

Worked with Frank Kinch buying a new Forester today! He was very easy to work with and set me up really well! My sister is looking to buy a new Subaru soon and I will definitely be recommending

Lisa Bateman

If you need a car, visit Steven Mathis at Prestige Subaru and he'll hook you up. They are all very courteous and fair at pricing. You also get the Prestige Promise of oil changes as long as you own the car. I love it.

Debby Singleton

Thanks Prestige Subaru and Justin Harrison for helping me with my new Subaru purchase! This is our 6th Subaru and our first Ascent. Wonderful service and assistance as we debated models and trims.

Wayne Mott

We always receive top notch service when we go in...The staff is friendly and keeps us informed throughout the service time...The waiting area is roomy and comfortable and offers free coffee to the customers! We highly recommend Prestige Subaru to all our friends. The only thing I do not care for is that they have a sales person that approaches you to try and get you to trade in your vehicle or to upgrade...If I was interested, I would ask on my own. I am just not comfortable with being approached like this. Other than that, It is always a great experience!

Nancy Fitzpatrick

Got my car serviced today, prior to a trip. Subaru of Asheville did the oil change, tire rotation, filters, fluids, etc. I was in and out in an hour- they were efficient, polite, and no pressure to get other work done, ( even tho it was needed, I just didn’t have the time) I’ve been very happy with their service department since I bought my Outback there 2 years ago

Mayson Sharpe

This dealership is awesome! Marcus is such a great salesman and gave us the best deal! I would recommend anyone who needs a Subaru in Asheville shops here.

Robert Foister

My recent purchase of a 2023 Outback from Prestige Subaru was the best, most productive and by far the most enjoyable car buying experience I have ever had. From the moment I stepped into the showroom, my salesperson Chris Lewallen was attentive, knowledgeable and very helpful in negotiating all the steps from the test drive, and evaluation of my trade-in, all the way through to an in-depth demonstration of the range of technology in the new vehicle. Adding to the satisfaction of the entire experience was closing out the financial and legal details with the Business Manager Adam Stachick, who was a total pleasure to work with. Definitely a five star experience overall.

brayden helton

I just happed to come across a dodge challenger that I absolutely fell in love. So I was looking at it and then saw a sales associate his name was gabe. He helped me and my grandma through the whole process of getting the car. Love it very much and would like to give a big thank you to prestige Subaru for making it all happen.

Kendra Long

Sean was an excellent salesperson. Being a young 19 year old and buying my first car all by myself, I could not have asked for more from him. I appreciate the patience and help he offered and do not have enough good things to say about Sean.

Ms gambler Dyer

First rate experience! Dan O is personable and well informed sales rep who does a superb job! Best I’ve ever had over 60 years of car buying!

Marilyn E. Fausti

My recent Subaru Outback service at Prestige Subaru in Asheville was a very positive experience. It was a tricky hardware issue that required technicians both at the facility and Subaru techs to diagnose and resolve the problem. Phil Kerns, service manager, kept me in the loop with regard to how the repair was progressing and his conscientious efforts earned a 5 star recommendation.

Hunter Gosnell

This is the best dealership ever. After days of dealing with another awful dealership, coming to Prestige Subaru to meet Issac Tweed was the best decision I’ve made. Issac did everything in his power to help my girlfriend and I get into the vehicles we wanted. 10/10 best dealership in the Asheville area.

Louanna Ottinger

Dan P and Buck Davis were both super helpful, extremely knowledgeable and offered stellar customer service! I will definitely continue to be a Prestige Subaru customer because of employees like these!

Brendan Wilder

The folks at Prestige Subaru certainly live up to their namesake! Everyone is courteous and friendly, services are thorough and timely, and you can’t complain about Bob Ross playing on the TV in the waiting area. Prestige is worth the drive from Morganton, or anywhere else for that matter.

Greg Beasley

Sean has to be one of the nicest ,most patient people (notice I didn’t say salesperson) I have ever met. He was genuinely excited to walk us through all the features the Crosstrek offered and continued educating us throughout the test drive. We did not purchase a vehicle on this visit , but will be back to work with Sean as he and everyone we spoke to seemed to care about us getting the right vehicle for us versus “just buy something” It was a surprisingly refreshing dealership visit.

Sharon Bowman

I’ve never had a bad experience at Prestige Subaru. Staff is friendly and make your wait as comfortable as possible. I would recommend them for all your Subaru needs.

Noah Valentine Styles

It’s never fun taking a vehicle in for service, but Prestige has made it as painless as possible by providing a big, comfortable, dog friendly environment for costumers. The inside is decorated with kayaks, mountain bikes, and dog pictures. There are soft chairs, multiple televisions, decent complimentary coffee, and fast Wi-Fi to keep you occupied while you wait. If they ever add a brewery, it’s going to be a hip Asheville destination!

Janet Ledder

The main reason for the 5 Stars is David Zink, Service Adviser, who was welcoming, courteous and very helpful. Another wonderful team member is Gus, who stopped by to say hello. Gus has been a joy and very helpful for many years at Prestige. Unfortunately, I have noticed that under the new ownership, service prices have risen considerably, and there seems to be more suggested add-ons.

Emily Webb

This is my second new Subie I’ve bought from Sean at Prestige and I couldn’t ask for a better experience! Sean is super knowledgeable and easy to work with. I love my new car!

Michael Graybill

I am visiting relatives in Asheville and all the lights on my Ascent lit up at once. The car ran but I was worried about whether it was safe and whether I’d damage it by driving home. The service techs read the codes, figured out that it was an after-effect of the system flush my dealer back home did, and reset the codes for me. Amazing service, took care of my Subaru in 4 minutes and didn’t charge me. Best of all, they explained what happened and that there is no need to worry. Thank you!

Eddie Darville

I recently purchased a 2023 Outback Wilderness package. The car can only be topped by the quality of customer of service that the salesman Chris provided. Anyone looking for a Subaru should go here first.

Naomi King

Frank was very helpful in every way. I had a lot of questions and requests and he was very patient with me. I highly recommend him as a sales consultant. He is a valuable employee.

Ron Gilmore

Whitney and Kelly were extremely professional, helpful and caring of our needs. Outstanding Customer Service! Really refreshing to see such great care. Thank you

Jaylin Colvard

I had the pleasure of working with Samson Owens over at Prestige and I received fantastic service! Samson provided me with a stress free car buying experience and was very helpful in helping me pick out a car. He and the other staff made me feel welcome and gave me 0 pressure during the car buying process. He truly made me feel welcome and like a friend. I've never been this calm while making a purchase like this in the past. I would definitely recommend him and the other folks over at Prestige for their next Subaru!

Bj thompson

Wow! I knew I needed a new car. I called around to a few places . The first place was hunter suburu. The lady told me they had the two cars i saw on the internet .I told her i would be by in a few hours. Well the time came and long story short She lied . I then continued my search . I noticed the elantra at prestige . These guys were awesome . I fell In love with the car . And went through some hoops and I ended up buying the car. Thank you all and thanks justin.

Locust Springs CRC

Dan P. was an incredible salesman. Very knowledgeable, friendly, and worked quickly to get us finished and in our new vehicle. Highly recommend!!!

Gail Young

Brandon has been a huge help in navigating me thru a recall process. It reaffirms my decision to buy my Subaru from Prestige 3 years ago.

Eddie Mourick

Don’t ever buy that third party paint/body protection both the dealership and the company that “pays” for the repairs has given me the run around waste of money All though the service department is great they would get 4-5 stars always takes care of what needs to be done and they make sure to put protective plastics and paper floor mats to ensure your vehicle doesn’t get any dirt or grease in it Guss is the service manager that reached out to me after I posted this review he helped make it right called the first place finish company and scheduled the appointment with the body shop to fix the damaged wheels

Amanda York

Dan P did everything except take us to dinner and drive us home! He was such a pleasure to work with for trading and purchasing my new Subaru! Go see him if you need a new vehicle. You will be so pleased.

June Plunkett

Justin Harrison went above and beyond for us ! Did a fantastic job working with us and we are so impressed with him that any vehicle that we are looking for you all will be our First choice !! Lots of love and respect for all your handwork and knowledgeable staff !! Thanks so much and we couldn't be happier !!

Tina Dao

Frank has been wonderful. Knowledgeable, on top of actions, and not pushy. Highly recommend.

Anna Josic

Best car buying experience of my life! Josiah made us feel at home and made the whole experience super easy for us. Highly recommended!

Steve Henderson

Buck is the best and my family always goes to Prestige when it is time to get a new vehicle! First time working with Sean and he was very helpful too.

Regina Gilchrist Ash

Wonderful service, completed quickly, and just as requested. The folks at Prestige are great to work with and make us feel like valued customers.

Greg Vineyard

Five stars for sure - friendly, expert service, and they've been very good to me for several years now. And of course I'm proud and happy to be a Subie driver.

Linda M

Very professional. Also Subaru prestige cares about their customers satisfaction when servicing their vehicle. Five star for sure. Subaru has serviced my Subaru every since I purchased it new and I have never had bad service.

Amy McCarron

Gabe was fantastic ... Knowledgeable about the BRZ and so friendly! He made buying a car as easy as rolling off a log. Thanks again, Gabe, we really appreciate it.

Forrest Gallagher

We’re always taken care of here. Subaru overall has really stellar customer service and they stand by their product. Amidst challenges and unknown issues, Prestige and Subaru helped us sort it out and made sure to make it right.

Vicki Mcdonald

Isaac was very helpful in my search for a new vehicle. He was always there in answering all my questions. Very kind and patient young man. I would recommend him if you are looking for a new car.Prestige Suburu are wonderful to work with.

Mark Smith

The service team I worked with was exceptional. Chris and Aaron kept me informed about progress and costs every step of the way. I also found that the online appointment process is a measurable improvement over past practices. Well done and thank you.

Ben Lawrence

Great experience. Friendly staff that were patient and straightforward. Chris L made buying a car easy and less stressful. Thank you!

Fawn Edvardsen

Austin is outstanding; from start to finish he was very kind, patient, and understanding. He alone turned a negative experience into a positive one. Please know he is a valuable asset to your team.

Kellie Lynch

I always have had great experiences when I bring in my car for service. Jason was fantastic about keeping me in the loop and knowing what to expect.

Patricia Wiest

Prestige Subaru is a wonderful team of individuals that cares about the quality of service. I had an excellent experience this morning. Kim is a wonderful service manager. My experience was fantastic and really easy. I recommend Prestige Subaru to my family, friends and coworkers. Thank you all.

Wes Cottrill

Gus made me feel like a priority, polite, and reassuring. He strives to ensure the optimum experience and for that I am thankful. In Gus We Trust🇺🇸

Curtis Jenkins

They text me and wanted me to bring my car in. I called. They quoted me a different price on the phone than what it actually was. They never got back to me about trading my car up, which was also their suggestion. Overall they done a good job. I will go back.

Amber Slimm

Gabe made our experience stress free and was so genuine throughout the process. 10/10 would recommend coming in and working with Gabe!

Emily Etterman

Sean was very helpful in our experience with buying my first car. He thoroughly explained all the details of the car and the costs.

A Moore

Great customer service...detailing could definitely use an overhaul(only reason for 3 stars)...but the sales reps made it right...and did everything to make sure I left a happy customer

Ann Robinson

Everything went smoothly from the time I entered the service lane to the pickup of my car. I had a comfortable place to sit while I waited and the repairs were made in good time.

Danielle Trupp

Josiah was super helpful and knowledgeable. He really made our car buying experience quick and easy! He really is the Subaru Guru!!!

Dalton Root

I had a great experience with this dealership and my sales person (Austin) he made everything very easy and helped me get into a great car

Kim Osborne

This dealership is amazing. Our salesperson, Sean was so wonderful, helpful, and funny. He was super informative and was very well knowledge in the product. Very nice dealership and we had a wonderful experience.

Brooke Adams

Recently bought a tacoma from Chris at prestige. Told him I was looking for a truck and he let me know when the perfect one got traded in. He was super helpful even though i wasnt specifically looking for a suburu. Made the process quick and easy. Very happy all around

Nancy Benoit

Sean FitzPatrick was a pleasure to work with. No pressure sales, helpful information, and kept the process moving at a speed I was comfortable with.

Brit

Travelled all the way from Florida up to Prestige Subaru in North Carolina to buy a clean, used F-150 5.0 these guys had available. Had a great experience coordinating the sale and my trade-in with Sean Fitzpatrick. A friendly, no-pressure experience. If you're in the market for a Subaru or one of their used vehicles, I recommend you at least swing by and check them out. Ask for Sean!

Michael Robison

From the minute we entered until driving home in our car Prestige Subaru and especially David Hensley exceeded our every expectation. David went above and beyond answering every question my 75 year old mother asked about the car. When the car arrived David walked us through the features and stayed with us until we were totally comfortable. Cheers to Prestige Subaru and make sure you ask for David Hensley for great service from a great guy!

Carson Sluder

Great people to work with finance sales managers and all. Frank kinch was a great salesman and was very helpful.

Juli Bunna

Just moved to the area from Chicago, where I didn’t own/need a vehicle. In fact I haven’t had a car in over ten years. Well lucky me because it’s a terrible time to buy a car. Unless you go to Prestige Subaru!! My entire experience was a breeze. I found the vehicle I wanted and I know in the market I needed to act quickly. David immediately got in touch with me and helped me get approved quickly for financing. Being that I don’t have a car he picked me up in the vehicle to test drive back to the dealership- talk about service! But above all the entire experience was 100% honest and fully transparent. I truly felt like I was getting a great price too and I’ve been looking at used cars for months now and the prices are unreal. Bonus that Prestige gives you free oil changes too! I hope to own my Outback forever but in the event I ever need another vehicle, I would go back to Prestige in a heartbeat.

Donald Wride

From the moment that I walked into Prestige Subaru to the point when I walked out with a new car, the process was flawless. It is a very friendly dealership and the staff was terrific. My sales associate, Paul Wride, was a real pleasure to work with. Paul is very professional and caring. He took the time to listen to my goals and needs in a vehicle and stayed in touch with me throughout the process until he found me exactly what I was looking for. I highly recommend Prestige Subaru to anyone who is looking for a great car buying experience!

Bobbie Parker

Absolutely loved my salesman Dan P. He had suck a great personality. He got me a fantastic finance rate. Will definitely be sending other people looking for a vehicle his way in the future.

CrankThat Knight

My wife and I had the most wonderful experience with this dealership. Peyton B. and Daniel P. were absolutely phenomenal at getting us into the perfect vehicle for our family for a wonderful price. This is by far the friendliest dealership I have EVER been in to. They treat you like you're human and not just another sell. I'm so beyond pleased with the interactions we've had with Daniel P. and Peyton. They're so friendly and communicative. When the day comes that we get another vehicle we will 100% come back here every single time.

Aaron Snyder

Jason Wicks is in a class of his own. He took excellent care helping my sister and wife into great vehicles. We will definitely be giving him a shot at our business no matter where he works in the future.

Patricia Poszywak

We are in our 70’s and have purchased many cars. This was the best experience, by far, that we’ve ever had. David Hensley was wonderful to work with and made sure we understood everything and that we were happy. So very different than what we’ve dealt with in the past. I would recommend Prestige Subaru to everyone. A big plus is that they give back and support different organizations that help animals and people. Good Business 👍

Kait Ray

Great experience. I was able to make an appointment for the vet next day and work was performed on time. I loved that we received a video of our technician explaining the diagnostics of our car and that I could easily text or call him with any questions. The whole process was streamlined and simplified and the people were friendly and very helpful. I'll be happy to continue our car care here 😁

Jo Ann Mitidieri

I went to Prestige today inquiring about trading/selling my 2015 Outback which was originally purchased from Prestige. While the dealership was quite busy when I arrived on a Saturday without an appointment, everyone I encountered was smiling, helpful and professional. In particular, Phillip T took the time to explain the process of evaluating my car and how an offer would be calculated . I was considering selling privately and certainly hadn’t expected to sell on the spot. The combination of a fair offer, a convenient streamlined process and good customer service motivated me to take the deal. When I’m in the market to purchase another vehicle, I will happily return to Prestige. Highly recommend!

Angel Muchetti

This is my second time buying a Subaru from Prestige. My sales man, Sean Fitzpatrick, is just the best! I won’t buy a car through anyone else. Customer service is always great. The service department is always very helpful and does whatever they need to do to help your situation. If you’re in the market for a Subaru, go see my man Sean at Prestige!

Nikole Watkins

Preston was really wonderful! Very attentive, explained everything extremely well and I was able to check out a vehicle they just got in! Came in a week later and the Cross trek was immaculate!

melissa Rice

This is our second car we have bought at prestige. We are very happy with franks help and all he did for us. To get us into our new car. Thanks frank and thanks kim.

Jeri Senor

Let me just say I have NEVER had such a great experience. I had great sales folks Paul and Chris. Chris was absolutely the best. Honestly, I wanna just go hang out there. From the time I reached out via email to the time my car arrived, it was a pleasure. You may think I exaggerate… think again. This place is truly just wanting to help you find a great car. I would give 10 stars if I could. And, I can’t wait to go back!

Reagan Brubaker

Frank was very helpful and nice! I’m dumb with cars so he explained everything great and got me a good trade in deal too! :-)

Rockyroad29

I bought my first Subaru today. I had an amazing experience. Dan P. is great! Thank you Prestige Subaru.

Alexandra Streck

Prestige Subaru of Asheville is amazing! I purchased my Crosstrek about a year ago and everything went so smooth! Anna kept me informed along the way as I waited for my vehicle to arrive (was special order) - even called me on my birthday a few months after I picked up my car! The service department is fantastic as well! The techs send you videos of what/how they check. It’s so thorough! Everyone is so nice and courteous. Definitely recommend and will be a customer for years to come!

Raul Rodriguez

Peyton and the rest of the team are excellent. Knowledgeable, no pressure, detail oriented. I ordered the car and it was at the dealer earlier than expected. All the additional gimmicks I wanted were installed when I got there and the car was ready to go. Great experience!

Barrie Flitcroft

It was a good if long process. Our salesman, Frank Knich was helpful and very patient with old people who found it difficult to make up our mind. Adam in the finance office was efficient and helpful. All the staff, most of whom were not involved in the transaction were friendly and where possible, helpful.

Mark Phillips

I absolutely love bringing my vehicle to its home and place of birth Prestige Subaru. I always get treated with respect and integrity the level of service is five star the fact that I get a video of the service being done to my vehicle is just incredible. I have thoroughly enjoyed my Wilderness the last 12 months since I purchased it from Dominique, I would recommend this dealership to anybody considering any of the vehicles they carry and service !!!!!

Kimberly Peterson

This was my first time buying a new car. The team at Prestige Subaru made it so easy. Thank you to Buck, Frank in sales and Kim in finance for all your help and making this a great process. So happy to have my new outback.

Matthew Hall

If you're ever looking to buy a car from this place, Gabe is the guy to go to! I got my Forester from Prestige over a month and a half ago and he's the one who assisted me with buying my car, and I will say I was not disappointed. He's very friendly and helpful as well, so if you're wanting your car buying experience to be pleasant overall, just ask for Gabe!

Jamie SooHoo

Great experience. I found a car online, sent in pics of my trade, negotiated a price and car was ready for pickup. I drove 900 miles from Boston. I worked with Gabe Lee, and it was the smoothest transaction ever.

Amy Tucker

I had a wonderful experience. Dan took the time to show me all the new features of my new car. I really appreciated the extra time so that I could truly enjoy my new car. Thanks Dan!

Herbert Hoelle

Austin was truly amazing. He was very knowledgeable and took great patience with us figuring out what vehicle we needed. If you need a Subaru make sure you ask for Austin you will not be disappointed.

Erica Colecio

I had my first car service with Prestige Subaru yesterday and I must say it was just so easy. The staff welcomed me as I came in and I got updates as the services were completed. Everything was completed in a timely manner. Hands down the best service I have had at a service center. 10/10 recommend.

Brian McCabe

As soon as I walked in Dominique was ready to help me find the car that was right for me. They gave me fair value on my vehicle and treated me right throughout the entire process. Big thanks to everyone at Prestige! Highly recommend and I’m looking forward to servicing my vehicle with you guys for years to come hopefully.

Sasha Tolbert

Sean Fitzpatrick was absolutely amazing! I couldn’t have asked for a better experience. He went above and beyond to help us buy the car we wanted including staying after hours.

Matt Boyd

Sean and Ryan are great to work with! They helped us get into a car that we could afford and absolutely love! 10/10 would recommend!

Marlowe Mager

Isaac Tweed was my salesperson and he was great! No pressure, very calm, and he listened to my needs and helped to find the right car. He was very professional and understanding. My interaction with the entire dealership has been positive.

Mark Marthaler

The service department at Prestige did a fine job on our car. They were prompt, efficient and professional. I have total confidence in Prestige.

Melissa Smith

I called Prestige Subaru to change my service appt (scheduled for Sept) and they gave me a slot the next day! Brandon, my service advisor, said my car would be ready in 90 minutes or less. About 20 minutes later Brandon sent me a link to a video inspection of my car. I was back on the road in less than 45 minutes. I highly recommend Prestige Subaru! Service is 5 stars and the people are courteous, efficient, well-trained professionals.

Joanne Adams

Very pleasant experience. Ordered new vehicle and our salesman “Gabe” gave me an update every week on its progress. Couldn’t have asked for a nicer more professional salesman.

Sandy Miller

Brandon was the best guy to work with by phone and text I’ve ever had. I live in Sylva, NC and my 2022 Subaru Outback had a completely dead battery. I called Prestige Subaru service in Asheville, NC and talked Brandon, a service specialist and ask what I should do, after trying to charge the battery, unsucessely, Brandon gave me the number for Roadside Assistance. They came and picked up my Outback and delivered to Prestige. Brandon text me and kept in contact what was wrong with the battery, which was dead, and that Prestige had replaced with a new battery that still under warranty and text me when it was ready and there was NO charge to me. I can’t say enough good things about Prestige and Brandon and his patients , thanks, Sandy Miller

CM LaFleur

Prestige Subaru service dept is really top notch. There is a friendly person who takes your car. Then you see a service representative who listens to you about what needs to be done. The mechanic sends you a video with the diagnosed problem and will not fix until you give approval. The cost is revealed at this time. The whole process was a pleasure.

Rebecca McNair

Thank you to a dealership that works with you, and overcomes obstacles. Shout out to Isaac Tweed who went above and beyond in managing a complex issue. I purchased a vehicle and then the next day realized it wasn't the car I wanted. Nothing was wrong with the car, in fact it was a sweet deal and a wonderful 2014 Impreza. But what I really wanted was the 2020 Crosstrek. Everyone was diligent to meet my needs and now they have me, and probably my son and family for a lifetime customer!

David Ball

My family and I just had the best experience ever buying a car from Jason and Kim @ Prestige Subaru. Kim was very prompt and timely, Jason was very kind and patient with us! Together they did an amazing job! They were very upfront and honest. Kim quoted a very reasonable price which is what got us in the door. I have never had such a great experience buying a car. The “other dealer” wanted me to come in and play the game. I wasn’t interested in that, I wanted to buy a car! We bought a 2018 Subaru Outback. Which the first 1/2 of the tank gave us 300miles and says we can go another 270. That will be 570 miles on a tank of gas! We have been life long Toyota people, but I think that we have switched to the Subie Life!

Betty Thompson

Easy to schedule appointment, staff friendly, helpful and interested, waiting area comfortable. Prior to current owner had free drinks and an assortment of snacks - now coffee and water - not a big deal but for non coffee drinkers there is water that you have to ask for. A windshield wiper blade is $30. Could not have been nicer.

Richard Bennett

Great salesmen, Vinson Cornett! He is a credit to your dealership. First time in all my years of buying cars that I can actually say it was a pleasurable experience. Even in the finance office. Every one was true to their word. No stress, no hassle. If I have to purchase in the future I would be over the moon to do so at Prestige Subaru.

Peggy Millwood

Prestige Subaru has maintained my 2011 Outback since the day I drove it off their lot from the tires to the rooftop and everything in between. I have almost 286,000 miles on it and it’s still purring. What more can I say !!

Sarah Kuhns

Steven and Jason were wonderful, it was by far the most pleasant/easiest car buying experience we've had. They didn't pressure us and were very friendly.

Terri Kennedy

Dan P was excellent! He was super helpful and explained everything about the new Subaru Forrester. Kept us informed through the whole process.

conner chenoweth

Sean Fitzpatrick was so excellent helping me purchase my new Subaru! Very professional, knowledgeable, and a good sense of humor! Thanks Sean!

Jamie Sims

Had a great experience buying my Outback. Frank was super helpful and answered my questions in detail. I highly recommend them for your next car purchase.

Malcolm Needham

The service at Prestige Subaru in Asheville is excellent. I was there today for oil change, tire rotation, and alignment, and it was a great experience. Keep up the good work guys!

ECJ East Coast Jake Baldwin

Great overall experience everyone was courteous and professional. I worked in dealership's most my life which I know what to expect but often in my customer life I've had terrible experiences that took way to long inside processing a purchase

Kim Dockins

We could not have asked for a better buying experience. Dan P was kind, caring, and took time to make sure all our questions were answered. There was no hassle and no pressure.

Erin Brown

Daniel Passement was such a pleasure to work with! He helped us quickly and efficiently to get us on the road in our new Subaru. We couldn’t be happier with our experience! We will definitely be recommending Dan and Prestige Subaru to our friends and family! Erin & Mike

Brianna Boyd

Dominque from Prestige Subaru is absolutely awesome she was very intelligent and super nice she help me with ordering my subaru impreza! And I love my new car! The whole Prestige team where very nice!

Joyce Bloore

This is the best dealership you will ever have the pleasure of working with I purchased a car from them and ran into some issues with it and they have taken the very best care of me and made sure I had everything I needed and charged me absolutely nothing I will be returning to them for my next new car . God bless them all who works there.

Nancy Dilthey

Had an amazing experience purchasing a Subaru outback at Prestige Subaru Asheville. Austin was a fantastic person to work with, and I would highly recommend going to buy your next car there!

judith walter

Very pleasant experience buying a car. Now on to the service department. I have been more than pleased with the service department. When I first moved here 15 years ago, it was awful but now I’d have to give it above five stars. They do a great job and all of the service providers are wonderful. I would highly recommend their service department and Subarus.

James Goodman

They had me in and out of there in under 3 hours and financed at a better rate than my bank offered me. My salesmen Dan P. was super friendly and knowledgeable. My old car broke down on the way home from the dealership and Dan, once again, bent over backwards to get my new car ready same day so that I could make it to work. Great experience purchasing a car through prestige.

Lori von Koebler

Justin was a great salesman! The whole experience was easy and team was very professional. We will be back for our next Subaru for sure!!!! Thank you!

Laura Deaton

Prestige Subaru makes it so easy to schedule routine maintenance, waiting room is comfortable and all staff are friendly and accommodating. Highly recommend!

Robert Skene

Sean was our car salesman . He was funny knowledge and made the experience fun and exciting . He helped us purchase exactly what we needed . Thank you for you helping our family out .

April Kummerle

Let me say this is the second new car I have bought at Prestige. I loved my 2015 3.6R Limited Outback!! Just today, with the help of Daniel P. in sales, and Kim R. in finance, I brought home my new 2022 Ascent Touring. She is beautiful and handles like a dream. Daniel worked hard to help me get this car and it wouldn't have happened without his diligence, professionalism, and excellent knowledge of Subaru cars and features. I felt well taken care of from beginning to end. Thankyou! Can't wait to put the J-Lows on, load up the dogs, and go kayaking this weekend!

Irina W

Our expectations were exceeded from the first day we went into the dealership all the way through to when we received our brand new 2022 Outback Wilderness. Our salesperson, Isaac, was absolutely phenomenal throughout the process. He is so knowledgeable about the features and statistics of the different models. He was able to immediately answer just about any technical question we asked, and for the rare question he could not answer he provided us the answer within the hour. He is also incredibly patient, straightforward, and trustworthy. Our 2022 Outback Wilderness arrived a little quicker than expected and we have been blown away by the performance and features of it compared to our previous 2016 Crosstrek. The dealership made the process effortless from shopping, trading in, financing, and final reception. We also really appreciated the "Love Encore" follow-up appointment that Subaru has added to ensure that we are using the vehicle to its highest and best use. Josiah was patient and knowledgeable of all aspects of the vehicle and helped us increase our knowledge of what our new Subaru can do to make our lives easier and safer for our family. Thanks Prestige!!

Bill Walker

Where do I start! Everyone was so friendly and helpful so early in the morning. While I was waiting for my car to be serviced, I mentioned I was trying to get to a doctors appointment in downtown Asheville. I had planned to take a city bus. They said we have Lyft available! Within 15 minutes, I was at the doctor’s office! I sent a text when finished and Lyft reappeared! The service advisor made sure I had everything I needed and explained about the possibility of needing an alignment. Amazing!!!

Kathryn Plemmons

Everyone was pleasant and explained what was needed. No waiting when I pulled in for my service and when I picked up my car. Excellent service department.

Chelsea Reed

Sean was friendly , knowledgeable and made us super comfortable. Felt like we were just hanging out . We ended up getting the car we wanted and felt great about the purchase . Thank you Sean 😊 …

Sarah Jones

This was the best car buying experience! Paul and Jason made everything as smooth as possible. We are so happy with our new Ascent and would recommend getting a car from Prestige to anyone! Thank you to the whole team!

Ryan Herrmann

Sean Fitzpatrick was great. He stayed late to help us talk through our options. Highly recommended.

Beth Trebilcock

Jill in the service department is wonderful ! She is effecient, knowledgeable, and professional. I will definitely continue using Prestige because of her.

Jackie Alder

This has been the best experience buying a car. Isaac Tweed made me feel comfortable and safe. Not a lock of the pushy-salesman vibe in the entire place. I definitely recommend Prestige Subaru and will ask for Isaac when I return for my next purchase.

Joy LaRose

Justin took good care of my son’s car. He was a big help in determining what was wrong with my son’s tires. We would have not known why his car’s tires were constantly losing air had it not been for Justin!

Lisa Drake

Outstanding dealership that always does quality work. Professional and friendly staff as well. Great work space if you are waiting for your service to be done.

Grace Green

Sean was absolutely amazing helping me find my perfect Subie!! He was very kind and made sure I was getting what I wanted out of my new car and that I understood everything we were talking about. Lovely experience, highly recommended working with Sean:)

C K

Great sales experience. Highly recommend using Sean for your next vehicle purchase. Thanks for the great experience!

Heather Bryan

Amazing experience with Daniel. He was so knowledgeable and fast! He worked out all solutions, was fun, friendly and made the experience delightful.

ROSY RUIZ-CAMACHO

Best experience ever with a dealership, and our sales associate Chris was wonderful absolutely amazing salesman very helpful best experience with a "CAR SALESMAN " EVER!!! We will be back for our next car thanks Chris.

William Chapman

.Excellent customer service. As always. This is my 4th crosstrek from Prestige. On first name basis with sales and service associates. Like video of service. In and out in a short time for scheduled service. Also like email service reminder. Only thing missing is car wash. No big deal I prefer to do my own detailing.

steven pressley

We just bought a new ascent and was really happy with how were treated. We were treated fairly we were never made to feel uncomfortable like someplaces we have been the salesman was not super aggressive which made for a pleasant encounter and another satisfied customer and the proud owner of our first new Subaru. Ask for Devin Sigmon he helped us a lot. We will do business here in the future.

Ron Salzer

Don Ornato, the salesman I worked with, very patient and knowledgeable. The whole transaction went smoothly. I have purchased some 80 vehicles in my life (yah, I am old) so I have a reference of what goes smoothly and what doesn't.

Jenna M Sprinkle

Phil was great! It was a very efficient and easy process. All of the team members at Prestige communicate very well to each other, and to the customers. I appreciate the 5 star service they provide!

Kara Boroughs

I can’t recommend them enough! My salesperson was Austin, he was super nice and answered all my questions. I also came back about an issue with my Starlink & Josiah was super helpful & really knowledgeable! Very pleased with my experience here!

Anne Wells

I could not be more impressed with the service I received at Prestige Subaru. Anna Kendall was just so fantastic to work with. She was knowledgeable, flexible, and I never felt pressured. Everyone on the team did such a great job and after many weeks of shopping around, I found my dream car. They also have really ethical practices and in this current market, that's what helped me make my final decision. So grateful for Anna and the team!

Kailenia Anders

Frank was wonderful to work with. He worked around all our expectations in a reliable car. I would 100% recommend!

Allen Banick

I walked into Prestige the other day and immediately there was something different than other auto dealerships I’ve been in. The vibes were just really happy and genuinely friendly. I ended up talking to Austin who absolutely destroyed all preconceptions I had about car salespeople. He is genuinely kind and sincere and not pushy in the least bit. For a minute I forgot I was test driving a car with a salesperson, it felt more like a ride with an old friend. My situation is complex and unique and Austin was patient and 100% willing to work with me. I’d recommend Prestige in a heartbeat to anyone looking to buy a car. Austin is awesome and I imagine the rest of the crew there is also cool AF. Thank you!

Edward Jobling

My wife and I came from Virginia to view a 2009 Toyota Matrix S. We first chatted online and was assigned a sales person called Dominique. We called the very next day and was quickly put through to Dominique who was efficient and well informed, her confidence and easy manner guided us through our options. The car had not been checked over or detailed as yet because it had just arrived at the dealership but we were assured that before the car could be sold they had to check it over. We were able to reserve the car and in 3 days the car was ready for sale. We arranged to come over after the weekend. In between we had a number of questions and Dominique swiftly took care of them. We arrived Tuesday afternoon and much to my wife’s joy the car was sitting outside the showroom beautifully clean with a new oil change sticker. We were later given a copy of the car fax and a detailed list of what was checked on the car. Even the rear brakes had been replaced. We took the car for a short drive and was convinced it was everything we were told it would be. The closing was fast and before we new it we were off to our hotel to change and be on time for our reservation at Cucina’s Italian restaurant. Thank you Prestige Subaru for the smoothness of the operation and thank you Dominique for your stress less ability to close the deal in a way that made us feel like it was our choice.

Susan Andrew

I'm a new owner at Prestige Subaru, and I'm pretty impressed by their commitment to customer service. I brought my new (used) 2018 Forester in for its 48K mile service, and was surprised to discover that they would send a Lyft to take me to work--and would send another to bring me back if I'd wanted it. Folks were there with their dogs and the feeling was personal and customized. There were different staff assigned to different parts of the visit. I'd left something in my car and got escorted into the shop to get it. Everyone was pleasant and friendly and HUMAN. I appreciate being treated this way--responding to my needs as a valued customer.

Bob Walters

The staff at Prestige Subaru was as prompt, professional, and friendly as always. The company is very service oriented, and it shows in lots of little ways. The service videos are great and put you in contact with the shop in ways I have never experienced elsewhere. And the front desk people are fast and efficient. So far we are very happy with Prestige...

blk fngrs

Great dealership to work with! Worked with Internet sales team for a mostly online buying process. Car delivered on time, to spec. Dealer went over the car fully to explained all features and services. The working space seems cramped in current location, but they make the best of it. I now recommend Prestige Subaru over the other dealer in the area.

Jim Goetz

I purchased my second car from Sean FitzPatrick at Prestige. The experience was very good. Professional, had time for all my questions and made the process straightforward. I am pleased with the car, the dealership and the salesperson. A great place to get a Subaru

Eric Wolak

The staff and service in the Service Dept. area have always been excellent over the last 5 years I have been taking my vehicle there. Would definitely recommend.

JR Music

Truly great sales person my daughter and i got to work with here. I mostly never review businesses in general, but truly felt the need here to do so. Austin Root (yes, that's the sales guy's utterly cool name) was wonderful. I have a small retail store, and i recognize when someone truly cares, and this guy was the real deal. It was apparant during the whole sales process (and after) that he genuinely just wanted us to be happy. He bent over backwards at every corner to simply try and make our experience great, and you could tell it was just his nature as a person. We got a great car and a great experience. Our family will certainly go back to Austin for our next car, and we will definitely recommend him to anyone we talk cars with at our place of business. At a time when it seems people everywhere have been given the green light to be abrasive, Austin broke through the din and made our year end with a nice feeling, a nice experience, and a little hope. All this AND a great car! Imagine that! Go see Austin. :)

Amber Adams

I wish all dealerships were like Prestige Subaru. We have worked with Isaac from their sales department on the purchase of two different cars; he was always friendly, helpful, and made sure to get us the best deal while respecting our wants and needs. Kim in finance was also a delight to work with. If you're looking for a new vehicle, this is the place to be!

Cassie Stockton

If you're looking for the best car buying experience, check out Prestige Subaru! Their staff is very knowledgeable, personable, and eager to help you find the ride of your dreams. Our salesman, Austin, was the absolute best! He was patient, kind, and knew everything we asked about every feature in our Subaru. He has since reached out to check on us and is genuinely interested in our satisfaction. We are beyond thrilled with our purchase and experience! Thank you Prestige!

Joe Mac

I have been dealing with Prestige since I first moved to AVL in 2016. Over this time I have purchased multiple vehicles from them and referred many friends and family -from across the south - to purchase from Prestige. There are no words adequate enough to express how amazing this dealership is - in every facet, in every department, and with every person I have had the pleasure to encounter. They have not only been wonderful at time of sale and service, but have ALWAYS responded at any point in which I needed assistance. Best dealership ever! Special thanks to Buck Davis who is fantastic!

Zecookiebee_ Bee

Dan p is cool beans. He seems like your cool funny older cousin. Very easy to work with and communicate our needs with. He doesn't show any resistance to answering questions. He even helps us look at other cars even though we are already interested in a car and he could just get us out of his hair. Super nice guy, clean desktop, likes Rick n Morty. He feels more like family than some guy I came to sit and listen to as I role my eyes. He's been doing this a little over a year and has a pretty good grasp around this whole car job stuff thing. 10/10 cleanliness . 10/10 comfy. 10/10 conversation. 10/10 help

Tammie Daugherty

Sean is awesome!!!! When I first went to the dealership I didn’t like that the staff didn’t seem to know anything about the vehicles but Sean came to me and started talking to me after that we established a good relationship…Sean once you meet him and he has your phone number be ready you are going to hear back from doing follow up contacts that was awesome he kept me on my toes. The over buying experience was top notch

Marjorie Murray

Last year we bought our Outback from Buck Davis at Prestige. The experience of purchasing through Prestige was an absolute pleasure and driving our Outback for the past year has been a pleasure as well. Previous to purchasing the Outback, we had been an all-Toyota family for years. This year, it was time to trade the Highlander, so we came to Prestige because of our previous experience. It far exceeded our expectations. We met Jason Wicks who was not only the epitome of efficient, but patient in answering all of our questions. He is also an amazing teacher, walking us through all of the features of our new Ascent. Thank you Buck, Jason, and Adam for making our purchase of a Subaru such a wonderful experience. Thanks to Prestige, we are now an all-Subaru family!!

Jacob

Wonderful experience purchasing a New Outback with Austin Root. He got me the trade-in price I wanted for my Crosstrek and was a pleasure to work with. They happened to have a new vehicle with all of the features I wanted (and more) arriving on a truck that night that would be ready the next day. We took care of all of the paperwork right then and they picked me up from work in my new car the following afternoon. I felt comfortable with the financing process and that everyone from the dealership was up-front and incredibly hospitable. My partner was also looking for a car, so we went to look here about 3 weeks later. She asked for Austin and ended up purchasing one herself! All around a great experience and both of us are very happy with our vehicles.

Cassidy Bell

Dan P. was so helpful and made the car buying process as seamless and enjoyable as possible. He was so helpful with all of my questions and was just as excited about my purchase as I was! Highly recommend Prestige Subaru as everyone there was so nice and honest.

Alisha Osborne

Great experience buying a Subaru with Isaac yesterday! Isaac did a fantastic job guiding me through the process of choosing the perfect vehicle for me. He was ready to answer all of my questions without being pushy, like at some other dealership experiences I have had. Go see Isaac at Prestige for your next car purchase!! I know I am now a lifetime customer!

Nancy Horowitz

From start to finish Peyton at Prestige was a pure delight; communicative, knowledgeable, responsive and personable!!! Kim was also a pleasure and it’s quite obvious Prestige is not your normal dealership! Thank you for such a great car leasing experience!

Andrew Halprin

I had a very good experience finding and buying my Subaru at Prestige Subaru. I worked with Sean FitzPatrick whose easy-going no-pressure style made the process comfortable and easy, such that I was able to spread my decision to buy, and what to buy, over three visits with him. Once the vehicle arrived, Sean spent 20-30 minutes sitting with me in the car showing me how to configure various vehicle settings to my liking, as well as pointing out several features and controls that I needed to know about. This was the first time buying a car at a dealership where the sales person spent time with me making sure I knew everything about that car that might be new to me.

Mitchell Nipper

Phillip, our service advisor, and Matt, our service technician, provided awesome service and exceeded our expectations! Our concerns were acknowledged and promptly addressed. We were surprised and pleased when we received a text message with a link for a video that documented and explained the work done and the result. Thanks for a great experience, Prestige!

Lindsay Tunkl

I’ve had the pleasure of working with Chris Lewallen at Prestige getting a new car and I cannot recommend him and Prestige enough! Chris is kind, honest and clearly wants to help you get the best thing for you. Everything has been so easy, faster and better than we expected. I have never had a better experience at a dealership. I also sold my car to them and that was also a great experience. Basically, whatever you need, they’re the people!

Tonya Askew

I have had 2 exceptional experiences at prestige subaru. Both times I worked with Justin. The first time was when I was going through a difficult time and Justin treated me like he had known me for years. It was the easiest stress free experience with no pressure. The second time I requested to work with Justin because it was so easy the previous time. Thankfully he has retained the same professional work ethic and friendly personality. He helped my family find something better than we had originally planned and made it painless.

Ben Dubiel

My wife and I spent 2 weekends going from dealership to dealership and once we got to prestige we pretty much dropped every other option on the table. Our salesman was Daniel and he was phenomenal. Not pressured, knowledgeable and very friendly through the entire process. Once we got to the finance department to sign the papers, the good experience continued with Kim. She thoroughly explained everything and helped us feel like we were getting exactly what we wanted. Glad to have bought our 2021 forester here and will not consider another dealership for quite some time!

TIFFANY STRICKLER

This is an amazing dealership! The guest greeters are so friendly and happy all the time. The advisors always help me out the best they can and do an awesome job helping me take care of my vehicle. The techs in express and the main shop are outstanding, they only recommend services my vehicle needs, they do a very Thorough job looking over my vehicle, and they work pretty quickly. Overall this dealership is a 10 out of 10! Highly recommend!

Bill Brightman

I worked with Dominique Delia who was excellent throughout the entire process. She was very thorough in explaining the features of the car I was interested in and helping me to decide on the model. She responded to all of my text messages and emails. She was always friendly and helpful. She called me to update me on the estimated delivery date of my car. The part of the process that didn't go smoothly was when I met with the finance person to pay for my car. There was confusion about the final cost. Apparently it was a problem in their system, but this should not have happened. It required having the manager to come in and sort it out. If not for this glitch, I'd give 5 stars instead of 4.

Wiggy Wonka

Marcus was an awesome help made the car buying experience smooth and comfortable definitely see me coming back

Wendy Jackson

The salesman "Sean" gave us a great tutorial of all the bells and whistles of the car. He knows his stuff!! Everything from start to finish was easy and painless and things were explained in a way that even I understood.

Dennis Crisp

We had an amazing experience trading at Prestige Subaru. Chris Lewallen was our salesman and he was fantastic. Not pushy and very good working out our deal. I would highly recommend Chris for all your car needs. Everyone at the dealership was very friendly and nothing but helpful.

Debbie Davis

From start to finish, our experience at Prestige Subaru was fantastic! We were greeted by Isaac Tweed who took excellent care of us. He listened to our wants and needs and pointed us to a Subaru Outback that would suit us perfectly! He was very friendly and knowledgeable and great to work with! We never felt pushed or pressured. Isaac informed us we would have a 3 month wait on our new car. We were surprised and super excited when he called about 5 weeks later and told us our new car was in!! When we went to pick it up, Isaac guided us through everything and took excellent care of us. Jarrad Wilson in finance was most helpful and took very good care of us as well!! One thing that stood out to us was that everyone at Prestige Subaru looked like they truly enjoyed being there!! That spoke volumes to us!! We later met with Ember Latrella who explained the info system and how to navigate through it. She also showed us the engine and various other features that are good to know. She was fantastic and answered all our questions and even the questions we hadn’t thought of!! Overall, our experience with Isaac, Jarrad, Ember, and all of the staff at Prestige Subaru was wonderful!! This was truly a 5 star experience for us!! Thank you all, and we LOVE our Subaru!!

Carmen Arden

I have never had a bad experience at Prestige. And they have THE best waiting area ever, with a fresh-ground coffee dispenser & pretty cheap vending machines. If I had a dog, he would be welcome there. They're very pet-friendly. Best people, ever! Friendly & helpful, but not intrusive. Love that place.

Emily Eldridge

Great experience at Prestige Subaru! They were able to get me in 15 minutes after I called with a tire issue. Service was speedy! Thank you for being dependable and having such great customer service.

Stuart Kranz

My experience today was truly exceptional, Todd and his team took care of my issue in a very quickly and timely manner which was great for me or I was able to continue my day without missing a beat. My issues were resolved professionally and kept me posted in detail by your video system of the service technician going over everything on the car which made me feel very comfortable. Thank you Stuart and Francis Kranz

shane barringer

Jason managed to exceed all of my expectations related to the car-buying experience. From the moment we met, he was kind, thoughtful, and genuinely concerned about what was best for our family. Initially, he took the time to ask excellent questions that helped us identify a handful of cars most suitable for our needs. He also patiently explained the technological and safety features of each car on our list. Which certainly helped us avoid confusion later on. Jason's thoughtful yet light-hearted approach made the experience fun, enjoyable, and stress-free. He and his team made us feel like a part of the Subaru family. Never once did I feel pressured or coerced into a decision. And I can honestly say I've never been happier with a vehicle. From now on, Jason will be the first person I call for any car-related purchases or questions. If you want an honest, caring, and knowledgeable person assisting you with your next car purchase (Subaru or otherwise), I cannot recommend Jason enough.

Laura Cloer

The easiest and happiest car buying experience I’ve ever had! Our salesman, Darryl, listened to our needs and wants and got us in the perfect vehicle. He took the time to get to know us and was very low pressure in his approach. The finance team and everyone else we encountered at Prestige were friendly and kind. The whole experience was so easy! They even recommended a great local spot for us to get lunch when we drove our new car off the lot! 10/10 will be returning to Prestige for our next vehicle purchase!

Katherine Morgan

I loved my car buying experience at Prestige Subaru. Jason Wicks helped me find the car I wanted at the right price point. He is very personable and explained everything so there were no surprises when I finalized my purchase. Once I was in my car he took the time to go over all the features and made sure I was comfortable driving off the lot. I can’t say enough good things about Jason and Prestige Subaru. Katherine

Jessica Robertson

My partner and I had not one, but two great experiences selling our vehicles to Phillip at Prestige Subaru. They gave us the best offer in town both times (for a Tacoma and Camry) and didn’t make us have to haggle. The process was super quick and simple and they paid above KBB value both times, which made us feel really good about the whole thing. If you need to sell your car, do it here. Thanks Phillip!

Terri Satchell

I was treated very well and Jason and Dan o made sure that I was informed on everything that I needed to know. Very pleased

Dave Miller

Fantastic experience. Thank you Frank. In the current environment, we were unable to find a new Outback Wilderness in dealer stock. We used the Subaru Build & Price app to identify most of the options we wanted, and Frank Kinch answered all the questions we had about the car & available options, and then submitted our order. There was no pressure to add anything that we didn’t request. It was an amazing experience. Frank kept us updated on the status of our order, and he made sure we knew what to bring when our car arrived. When we arrived, Frank made us and our two dogs welcome. He walked us through the build sheet and the car. He demonstrated the different features of our car, how to turn features on and off and synced our phone to the car. Afterward, he forwarded to us video links which also demonstrate some of the systems on the car. Frank was very friendly, detailed and thorough. This was the smoothest car purchase we every made. Additional call outs for Prestige Subaru: The only dealership who quoted us a price which didn’t exceed MSRP. While protection plans were offered and explained, there was no pressure to buy them. Car was freshly detailed, the tank was full, and we were ready to start our Wilderness adventure. Our thanks to Frank and all of the friendly professional folks at Prestige Subaru. We highly recommend Frank and Prestige Subaru. Dave & Patty Miller

Liesl A

We worked with Frank who was incredibly helpful as we purchased our first Subaru. He answered all of our questions while we looked at several different models to decide which one best fit our needs. Everyone at Prestige was friendly and worked to make our experience a good one. We appreciate their focus on customer service and hope to be back for another Subaru as our daughters begin to drive.

Phillip Haynie

I have never had a better, more comfortable, no-pressure experience at any dealership. Sean FitzPatrick, the salesperson who introduced me to my fabulous Crosstrek, was genuinely kind, polite, patient, personable and knowledgeable. Kim Richardson, who went over all the always dreaded paperwork and all the coverage options with me at the end of my experience was equally personable, patient, knowledgeable and kind. I was even finishing up as they were closing and no one, including the manager, made me feel rushed or that I was unwelcome. I’m grateful for such an easy experience, already in love with my beautiful (and unbelievably fair priced) new ride, and would recommend anyone looking for their next vehicle to visit Prestige.

Karlene Marino

I cannot say enough about the excellent customer service we received from Daniel and Phillip at Prestige Subaru. We went there to trade in my car, and they gave me exactly what I asked for. No haggling, and did not try to offer me a lower price. The experience was fantastic. I highly recommend going to Prestige Subaru if you have a vehicle you are looking to trade. Ask for Daniel!

Ben Bouressa

I have been buying cars from Steve Bryson for about 15 years. He is the benchmark by which other sales people should be measured! He always gets us a great deal and follows through after the sale as well. He's the best!

Stephen Starkweather

This is our 9th Subaru and our 1st from Prestige Subaru. We have purchased Subaru’s from dealerships in four states. Of all the good experiences we’ve had, this was, BY FAR, the best. Our sales consultant, Jason, was professional, sincere, and kept us informed while the vehicle was being shipped. The entire process, including the financial step, was relaxed and thorough. Prestige Subaru is also our service center and provides efficient service and great communication throughout that process as well. VERY impressive team at Prestige Subaru.

Emily Webb

I just purchased my second Crosstrek from Prestige Subaru. Sean was an amazing salesman! He is easy to work with, professional and explained everything thoroughly. Kim in financing was awesome too! I am always pleased with Prestige! Edit- 12/22/21 I had to take my car in due to some vibration. All of the customer service reps were awesome! They are going to order the part and I will come back to have it installed. My only constructive feedback is that though the new customer service waiting area is very stylish, the acoustics are bad, and it is noisy and difficult to hear when discussing my car. Having some carpet or some dividers may help with the noise.

Brittany Mastromatteo

Daniel is simply the best. He knew I couldn’t travel out there to work on the details of getting my new car. He worked with me completely over the phone and all I had to do was drive there and pick it up! If you’re going to get a car at prestige , ask for Daniel! I don’t remember the wonderful lady helped us in the back office, but she was great too! Really helped me find the right maintenance plan for my needs and very personable. So Happy with my new car !

Richard Dew

Had a wonderful salesperson assist me early October 2021. We were looking for a Forester and test drove a 2018. Frank, our sales associate, was awesome. We had not encountered anyone who knew as much about that car as Frank . He told us about every button and knob and rode along with us during the test drive to make sure we got a feel for all the car’s features. Even though this car was a 2018 it was so clean!! The engine looked brand new. We eventually went with a different car but if I ever need another Subaru, I’m heading to Prestige and asking for Frank first. Richard

Alexandria Beam

Always a pleasure when I go in. They are always so nice, patient and understanding (especially when you have kids) that’s a big plus for me. I had Kelly Hensley both times recently and she is wonderful and awesome to work with. It’s a friendly environment where you can relax while you wait. I Definitely will continue to go here to get my services for me car 😊

Elizabeth Frost

This was my first time servicing my new-to-me Subaru. I had a warranty issue including other normal wear-and-tear and Gillian was great about getting thgr warranty work covered and communicating with me all day. The entire experience was easy and I feel really confident about the work that was done on my car. Thank you Subieville!

Wanda Fox

I went with my friend car shopping and we stopped at Prestige. We met Isaac. He is absolutely awesome! Very friendly and informative. My friend bought a car from him and he knew exactly what he was doing, very pleasant to work with. Even though I wasn't the one buying the car, he treated me as if I was a customer also. Would highly recommend him for your car needs. Way to go Isaac.

David Rickman

Service advisor and technician was informative, was a really good experience. Would recommend Prestige for service.

Jason Seavey

The entire process from initial contact to driving my new Forester off the lot was excellent. My sales specialist Vinson Cornett was great to deal with. He was polite, professional and very knowledgeable. No high pressure sales tactics or gimmicks, just good communication and great customer service. I would gladly do business with Prestige Subaru again!

Rachel Goossens

Everyone at Prestige Subaru was welcoming and friendly. This was our first time owning a Subaru, we had heard great things about this particular dealership, so we drove from a good ways away..and it was SO worth it! We love that they focus on small details that really make a difference in the car buying experience. Sean was very knowledgeable and easy to talk to! He is always available if we have questions or concerns, even after the car is home with us. We will 100% be Subaru owners for life, and will continue to use Prestige to do so!

Jesse Sours

Recently purchased a 2007 Honda that the Prestige team had taken in on trade. The price was fair, and the customer service was good. Isaac was the salesman I dealt with and he was very professional, and was not pushy at all. Very patient answering all our questions, and communicating through the entire process. The vehicle was traded in very good condition and the maintenance department did few repairs to bring it up to their standards. Would definitely consider doing business with Prestige again.

Sasha Bowery

Sean is the most amazing salesperson! He made our purchase of our new Subaru fun and memorable. Even when the delivery was delayed, he made it possible for us to get our car before the holiday closed the dealership! I highly recommend working with him and this amazing dealership for all of your car needs. 10/10 would always recommend.

rn libby

Took my Subie in for another oil change today... Another awesome visit! Superior staff, wait time shorter than expected, and the progress video is such a cool thing! Can't wait to go back! Thanks again, Service Team! And Chris helped me to find and order the elusive roof rack!!! You ROCK, Chris!!!

Alli Wishin

Absolutely the BEST car buying experience I've ever had. This was my first time ever buying a certified preowned car so as you can imagine, I didn't know what I was doing. Sean Fitzpatrick was my car salesman and he was, without a doubt, the nicest salesman I have ever met. Most car salesmen are very pushy and make you feel anxious about buying a new car. Sean, however, was the complete opposite of that. He was so thorough, attentive, and patient with my questions and concerns. He walked me through the entire car buying process and explained everything so perfectly. He even offers you an assortment of candies which, in my opinion, is an added bonus. After buying my car, Sean took the time to explain all the features my 2019 Subaru Outback had to offer and how to use them. If you're buying a new car, I highly recommend asking for Sean. You won't be disappointed. Thank you so much Sean and all the other members of Prestige Subaru.

Mark Flowers

Prestige Subaru is great. Went in for a vehicle inspection and oil change. In an out quickly. Even sent me a video of the work they did. I’m a big fan and will continue to come back to this dealer for service.

Charles Mancini

This was an amazing car buying experience and my wife couldn’t be happier with her new Forester. From the first interaction I knew this was going to be something different… and it was well worth the drive. Thank you Heath, Ryan, Jason and Justin.

Al Anderson

We just bought our first Subaru from Prestige Subaru in Asheville. Our salesperson was Jason Wicks. Jason gave us the most enjoyable car purchasing experience that we have had over many decades of car purchasing experience. With no pressure whatsoever, he guided us to a purchase that fitted our stated budget. He was willing to devote all the time necessary to take care of our needs and numerous questions...there was no rush at all. Once purchased, he spent well over an hour introducing assisting us to many features of our new purchase. As well, he even gave us his personal cell so that we can now contact him directly for assistance. He knows all things Subaru, and is a genuinely nice person as well. If you are going to Prestige Subaru, seek him out. Our business office experience was also smooth and non-pressured. Kim did an excellent job in guiding us through the paperwork. In the past, I have wondered about the apparent loyalty of Subaru customers. Now I understand. The buying experience was just great, and the ride, safety features, and "feel" of our Forester is amazing. We are now part of the Subaru fan club.

David Coats

Customer service is a 10+ great people We have never had a dealership like Prestige they are committed to service..Thank we are glad we brought our last 2 cars from you, also a big shout out to the Customer care manager he was the best.

G Frank Leonard

Super dealership. Service dept is best anywhere 5 Stars. Get fantastic fast service even without appointment. Always treated as their most important customer. Sales is good but not yet to the level of their Service Dept.

Scott Rasco

Chris was great to work with. I had a number of deferred maintenance issues and he got them all resolved.

Anton DuMars

Prestige Subaru: Superb Just wrapped up a major repair there. Car overheated and blew head gaskets along the interstate about an hour from home. I'd previously experienced excellent service from Prestige over almost two years of relationship, so I had car towed to them. The car arrived around 1pm. By 4pm, I had a diagnosis and estimate. They finished the repair two days ahead of schedule. This repair requires engine removal, so lots of nuts and bolts, wires and hoses get moved out of place. After the repair, I cannot tell anyone has been under the hood- thorough, precise workmanship. And a one year, unlimited milage parts and labor warranty! Above all, our service writer, Gillian, kept us informed of progress via text and voice. She explained the diagnosis and repair procedure as if she were the one turning wrenches. 100% without reservation recommend Prestige Subaru for service and repairs.

Bryant Barber

I had a great experience at Prestige Subaru getting a new car. David Hensley worked with me and went above and beyond answering questions and being intuitive about questions I would have forgotten to ask. I really appreciate the service at Prestige Subaru.

Holly Hobbs

Love my Subaru, great service. Considering getting a new Subaru? I highly recommend talking to Buck Davis at Prestige Subaru in Asheville - he is honest, patient, and will put you in the right vehicle for you. Getting your Subaru serviced at Prestige in Asheville? Todd will take care of you - I just had my 60,000 mileage maintenance on my 2016 Forester, and Todd made it a smooth, easy process.

MOUNTAIN 14

Kim Richardson was awesome. She was very knowledgeable about the car. Customer service was excellent! She was very respectful of my time but also very thorough explaining all the features! From the very beginning all the way to the finance and warranty man( who also explained everything thoroughly) was the best experience I have ever had buying a car!! I would recommend Prestige Subaru to anyone!

Mark Jackson

Sean Fitzpatrick was amazing! His patience and kindness was greatly appreciated as I bugged him constantly about the new Outback Wilderness and put me in it within 3 days. I highly recommend Sean to everybody. C:

Little Greenes

Daniel P gave us the BEST customer service! He let us know when a car came in that was to our specifications, wasn't pushy, but was highly responsive to inquiries. He made the car buying experience smooth and pleasant.

e w

I bought my 2018 new at Prestige. Since I just bought my '22 Forester there, I must like working with them! I do. I continuously compliment them on their service staff. Personal and professional. Their sales staff is the same. I worked with Jason Wicks for the purchase of my '22, and it was a very positive experience. He kept me updated on my order, was fair on my trade-in, easy to work with when my car arrived, and was very helpful walking me through all the new bells and whistles. I remember the "long-ago days" when I bought cars and lived in fear of having to deal with dealer people. That's never been true working with Prestige staff. I'm definitely going back for my next car - you can tell I also very like driving a Subaru.

Elias Peters

After recently buying a 2017 Impreza that was in immaculate condition (looked brand new despite having 70k miles) from Prestige, I now see why they have such a great reputation. Of the many dealerships I encountered during my search for a new car, Prestige was the only one at which customer satisfaction was an evident priority rather than some empty platitude. Austin Root (the salesman we worked with) was friendly and helpful from the get-go, but it was his diligence and sincerity that really set him apart and made the experience more pleasant than it had been elsewhere. Prestige's standard of excellence and fervent dedication to customer satisfaction allowed me to trust them with my business, and brought me the peace of mind that anyone should have with such a big purchase. So for anyone who is leery of car dealerships, look no further -- Prestige is a safe bet, especially if you ask for Austin!

Matt Diskin

Worked with Dan O and got an awesome car at a great price! I appreciate the customer service at Prestige in general and Dan O in particular during this visit. This is the second car we’ve bought from Prestige in the past five years.

Chloe

Sean was extreme helpful every step of the way and greatly facilitated my purchase as a first time car buyer

Chris Rosebrough

Great experience! Thank you Frank for your tireless work that goes into this process. Lived in Asheville for 20 plus years. 1st time visit with Prestige. Worth the wait..

Bridgett Aguirre

Jason, Gabe and Austin make an excellent team. I wanted to purchase a 2023 Desert khaki Crosstrek. There was not one in stock. They located one, got it to the dealership in a reasonable time period, and I drove it home yesterday. Having purchased cars for over 40 years, this was one of the best experiences ever thanks to them.

Don's Time

Traded a vehicle salesperson was knowledgeable and helpful for my situation. Credit manager was easy to talk with and not any pressure . It was a positive experience.

Gretchen Schlag

Great service at Prestige Subaru! Fast in and out! Loved the video I got while waiting with a review of my car! Thanks much.

John Stevenson

Great experience buying a used Crosstrek. We were an easy sell but they made the purchase easy with limited time in the dealership. They even towed away my car that broke down a few days before. 👍👍 …

AGG Photography

Prestige is THE best Subaru dealer in western NC. They were so personal, sales people gave me their personal numbers and came into work when they didn’t have to, just to provide me the best service. You will definitely be taken care of! Thank you Jeff and Frank!

Hendo Dweller

Had a wonderful experience with my purchase at Prestige Subaru. Dominique Delia was amazing, as well as Kim Richardson. Thanks for the excellent service! Just got my first oil change at Prestige Subaru and it was a great experience. Would highly recommend them.

Katherine Ouellette

I've been wanting a Crosstrek for years. Purchased a barely used mode with low milage for a fair price. Prestige Subaru made this process almost effortless. Isaac Tweed answered all of our questions and was easy to talk to. Everyone we worked with was friendly and knowledgeable. Look forward to working with them in the future!

828findadventure

We have been a customer of Prestige Subaru for over 20 years and we have bought four Subarus from them. We’ve seen them going through all kinds of changes and growing pains but the service was always on point. When purchasing our Subarus the sales force was always professional with zero pressure. Thanks JW. Would we buy another Subaru from Prestige? Absolutely we would.

Owen Beckmann

Couldn’t ask for an easier transaction. Always polite and professional. If you own a Subaru, this is the place to get it serviced!

John D.

We would like to commend Dominique Delia for her friendliness, professionalism and knowledge during our car buying experience at Prestige Subaru. Dominique always greeted us with a smile and was able to explain all of the features and differences between the various Subaru models. She showed us how to turn on and off the new safety features and the capabilities of each one. Dominique answered or returned our phone calls promptly and courteously. She made our car buying process an easy and pleasant experience. We cannot recommend Dominique highly enough and Prestige Subaru can be proud to have her as their representative.

Melissa Shelton

Dan P helped my family with a new car! He was very kind and helpful throughout the process and we are glad to have purchased from him at Prestige Subaru!

Aaron Piper

Excellent care and quality in my experience. Had a appointment at another Subaru dealership but my mom got her forester from Prestige and happened to have an appointment there so I stoped by. Met Isaac Tweed who was great to work with and worked diligently to make sure the car I got was available as someone else put a deposit on it then backed out. Very down to earth and a great guy to work with.. shout-out to Adam in finance as well, a fellow car enthusiast like myself and answered all my warranty questions. Overall 10/10 for them as painful as buying a new car is it was a very smooth process. Highly recommend checking them out.

Paula Penovi

We just got a new Subaru with Domnique and we had an amazing experience! She was fantastic and we definitely recommend her. The staff is patient and attentive and ready to answer any questions. We even had requests that were out of the norm and they went the extra mile to try to accommodate us. We appreciate you all!

Mike Cramp

Sean has been so helpful in every situation we needed help in and even when we had to difficult ones he acted more like family than an sales person. We would recommend anyone to come and talk to him

Janice VanGundy

I had a really good experience once my car was available. Chris and Adam were great and made it all go smoothly.

Danielle Bradley

Dan P and Buck were excellent. Friendly, patient, efficient, and very helpful with the process. Prestige Subaru made the car buying experience easy.

Hope Hinson

Love love love!!! Afton was amazing and helped SO much. This process was a breeze thanks to Afton.

Amy Hobbs

Paul Wride provided an amazing customer service experience! He was knowledgeable, professional and patient!

Nitzka A. León Maldonado

They have a waiting lounge you can chill in while you’re vehicle is getting serviced. There’s free coffee and vending machines. The staff is very attentive and helpful if you have any questions. Pretty good experience for my first time getting my car serviced.

Kathryn Coyle

Prestige was wonderful when I bought my car. They were available to answer all of my questions and smothered me with attention and lots of thank you messages. Fast forward 2 years.. I was ha ING some issues with extending my maintenance contract. Gus stepped in and my issue was resolved.

Brandon Bragg

Pretty good experience. Chris was amazing to work with and super patient. I bought a used truck, but the great experience makes me want to come back for another deal in the future or even consider a Subaru someday. No cons.

Meemee Jinkens

David was very honest, up front, patient very knowledgeable on the product deserves a raise ..we would give him 10 stars if we were allowed to give him 10 stars. He truly went to bat and went out of his way to hurry up the process. A very pleasant young man to interact with. He is soft spoke. And never once did I feel he was trying to push anything onto us. I told him what I was looking for and he did everything in his power to make it happen. Beyond pleased with him. He is an amazing asset to subaru. He is a keeper !!!

Melanie sovine

We worked with Dan P at Prestige. He is personable, professional and efficient. It was a very pleasant experience buying a car with Dan!!

tyler kay

Daniel Passement was super friendly, knowledgeable, and helpful throughout the car buying process. He wasn’t pushy at all, and was very efficient when we came to pick up our new car.

Terri Terrell

This is my second purchase from Prestige and both times I have had the pleasure of working with Jason Wicks. He rocks! I won’t be able to purchase a car from anyone else… ever!! Kimberly who handled the finance end was a joy to work with as well! Over all.. Prestige is excellent!!!

Ethan Brady

I had a great experience buying my brand new 2021 Subaru Outback at Prestige. Jason Wicks was a great salesman. He was easy to work with and took his time to make sure I knew exactly what model I wanted. I was thinking I wanted the Limited, but after taking about my hobbies with him we decided the Onyx Edition was a better fit. And I love it! Prestige had a huge selection of Outbacks and I got exactly what I wanted. Jason made it easy and I got a great price and great value for my trade in. I’d say I’ll be back to deal with Jason again, but he might be retired by the time this Outback craps out.

Kathleen moult-applewhite

Phillip gave us excellent service. He was attentive to our need for transportation home during our wait. He, also, was a good communicator about the details of service being rendered to our car and the expected charges. I would return to Prestige again. Thank you, Phillip. You made it all so easy.

Betty Trexler

Great, fast, friendly service. Good updates. We highly recommend prestige Subaru in Asheville, NC!

Annelise Mackinnon

We had a great experience here. We came from out of town while visiting family and found a car we were interested. Dominique was fantastic and even worked with us to hold the car for us until it was inspected and ready for sale. Prestige was easy to work with and accommodating, definitely recommend!

Darby Vajgrt

I just purchased a new Subaru Forester from Prestige Subaru in East Asheville. I was especially pleased to have Jeff Rutledge as my sales person. He was knowledgeable and patient explaining the differences between all the models which made my decision process much easier. Jeff was efficient with my time and I would highly recommend asking for him for your next Subaru purchase. The sales Manager, Ryan Brown checked on me several times which I truly appreciated. Once I went to Finance, Adam was so personable and professional it really confirmed that I had purchased my car at the best dealership in Asheville. Gus who is the Customer Relations Manager checked on me near the end of my experience and set up my first service appointment. I really enjoyed my total experience. Darby Vajgrt

Andrea Perkins

A huge thank you to Vinson! They did not have the car I wanted when I went the first time but he kept us updated and as soon as the model of car I wanted came in he sent pictures and gave us time for an appointment to come and see it. He hooked me up big time and I love my new car! If you are looking for the car you love I would recommend dealing with Vinson.

J. Riley

Over the years I have learned to thoroughly hate the car buying experience… going to Prestige Subaru changed that for me. Justin Harrison was great to work with. Even in this time of limited options, Justin took the time to let me drive several cars, answered all my questions, and patiently went through all the options with him so I felt comfortable and confident in the decision I made. Buck, who helped me with the financial paperwork part of the deal, was also kind and patient and took the time to answer all my questions (even the ones I asked twice to make sure I got it) so I again felt comfortable and clear on everything I was signing. I had to wait for delivery but it was well worth it and I’m so very happy with my Forester. No complaints and I’d highly recommend buying from Prestige!

Ron Williams

Today I purchased a 2012 Ascent from Prestige for the first time. I've bought 2 Subaru's from a more local Tennessee dealer. I honestly wasn't wanting a new vehicle. But, I wanted to pass down a 2018 Outback, that I loved, to my daughter and I wanted a little heavier towing vehicle. I also wanted to stay with Subaru. After contacting 5 dealerships in TN and NC I ended up finding the closest to what I wanted at Prestige. I dealt with Josiah. Naturally, due to the pandemic it all has changed. Honestly, we all dread the dealership experience, but this was pleasantly refreshing, to the point, and professional. Subaru dealerships are a step above anyway, but Prestige exceeded my expectations. Josiah, is a gem. He was so much more helpful in explaining every detail concerning the Ascents functions and went above and beyond in his efforts to get my towing accessories installed and questions answered. I look forward to working with Prestige in the future and will drive the extra distance to use them for my maintenance.

Ari Kendall

dave zink waa my service manager during my recent appointment to repair wheel bearing in my 2017 forester. i give him a 10 for effort

Roz Moran

Today was the fastest oil change and tire rotation we’ve had on our 2019 Forster. Everyone we come in contact with are always helpful and friendly. My husband loves the coffee. Thank you for supporting local animal shelters.

cynthia powell-allen

My husband, Don, and I were deeply impressed with Jason’s professionalism and expertise. He was incredibly helpful as we shopped for our new car, and his patience and diligence over the course of a week long search. We’re so pleased with our new car. Thank you Jason for all of your hard work and help!

Martha Blalock

I had a great experience Saturday, 2-5-2022. I traded in my Jeep for a 2020 Subaru Outback. Sean FitzPatrick was amazing. We had an appointment with him. He acknowledged us as soon as we arrived. Sean was very knowledgable, friendly , polite and not pushy at all. He made sure we understood how to use the controls before we left. Sean called us the next day, which was his day off to make sure we didn't have any other questions. I highly recommend both Prestige Subaru and salesman Sean FitzPatrick.

Gabbie Moneymaker

I had the most helpful crew at Prestige. Jason Wicks was more than attentive and thorough in walking me through every step of the process and all of the new technology included in my 2021 Crosstrek. Kim Richardson was excellent in helping me navigate the finances as I am a young buyer, and I left feeling educated and comfortable with my decision. Joe Tate was also extremely helpful in the process of making sure I got all the features I wanted in my car during this crazy time. I HIGHLY recommend Prestige. I’m beyond excited about my new car!

Samantha Elliott

Highly overpriced for maintenance. I’ve loved my interactions for recall work. It’s a pleasant experience. People are great. I feel confident good work is being done. I just can’t afford to pay their inflated prices. I understand it’s because they use OEM parts with an up charge but they’re not better quality. Labor cost compared to other places is very inflated as well. Maybe they provide great service and people will pay those costs but I was shocked when comparing them to other places I’ve been.

Jaime Theobald

Wonderful Subaru dealer! They got us in for an alignment the same day, and we loved the video they sent with the tech summarizing the findings of the maintenance review.

Jody Laurie

I just wanted to let everyone know the friendly and courteous, knowledgeable manner that I was greeted with from my salesman, Isaac. After much searching online and in person at other dealerships, Isaac at Prestige Subaru showed me the best used car on the lot that I had seen anywhere. I had been searching for I was thoroughly impressed with my 2016 Nissan Rogue in like new condition with very low mileage. I had come in searching for a used Kia Soul with low mileage, but was unable to locate one in Asheville area. This Nissan Rogue definitely ticked all of my boxes I also want to mention the Financial Advisor, Kim Richardson. Kim was very knowledgeable and gave explicit explanations to every question asked. She was extremely personable and gracious, too. Thank you, Kim and Isaac for your patience. Also, thank you Prestige Subaru. I am very happy!

Hugo Sanchez

Jason was amazing! This was my first time buying a brand new car and he made it super easy and hassle free. If you’re looking for a new car I highly recommend buying it here. Jason was attentive and helped me every step of the way. He was available when I had questions or concerns and made the whole experience a memorable one.

Susan Kosma

Excellent service. Thorough and quick. Good coffee in the lounge. Everyone’s so kind.

Phil Pavarini Jr

We took our car here for a bunch of recall inspections. They recommended some brake work, which we did. Not sure if they rolled out the red carpet for us, but we were impressed. Phill and Chris in service were very helpful, easy to reach, kept me up to date. Repair tech provided a video of our car with service recommendations. Prestige Subaru service department is the best!

Noam Ben-Zacharia

Frank and the whole team at Subaru were extremely helpful and kind in my process in buying a new car. I switched my approach multiple times and everyone was more than willing to adjust. I'm grateful for how smooth the process was and it can only have been because of all those involved at Prestige Subaru. Thank y'all!

Jim Wallace

Josiah and the whole team were kind and helpful. My whole family buys their cars here.

Kelli Miller

Dominique was amazing! She went out of her way to find me a quality vehicle that was within my budget. She was both professional and personable. I definitely recommend Prestige Subaru! Ask for Dominique!!!

Ian Kehrley

I went into Prestige to ask some questions! I talked with Dan Passement and told him my price ranges and he come back and told me I was approved! I really was able to work with me. Made me feel like my wife and I had a shot at getting a new car! I had a great experience!

Kimberly Hogan

Great place. Dan P. Helped us out and got us squared away. Got a car for my sister.

Ava Lott

Prestige Subaru is the place to go for your car needs in Asheville. The staff is so kind and helpful! They make getting your car serviced the most easy going experience. I wanted to especially point out Lurissa Nemer. She has been the one to check me in each time I have visited and she always greets me with the most wonderful smile you can see through her mask! Her customer service skills go above and beyond, you can tell she genuinely enjoys what she does. Keep it up y’all, I love being a customer here!

Alison Perez

I really enjoyed working with Chris at Subaru Prestige. He was helpful, knowledgeable and had an easy way about him. He answered all questions, if he didn’t know an answer, he found someone who did. I really enjoyed the whole process.

Toni Magness

Very nice staff. Took time to explain everything to me in detail. They do a wonderful job with customer service.

Travis Coffin

What a crew they have at Prestige Subaru. The facilities are immaculate and the staff is so friendly. I dropped my car off early for some minor repairs and they gave me a beautiful 2021 crosstrek for the day. They communicate in a timely and effective manner to the point where I knew exactly what needed repairing, how much it would cost, and when it would be completed. I ended up leasing the vehicle that I rented ( different color ) and am going to sell back the fantastic Impreza that I purchased around this time last year. Thank you Chris in service, Daniel in sales, and everyone else who works here. What a pleasure this experience has been. 10/10 would recommend.

Melissa Dix

Very nice sales associates and willing to make the experience as painless as possible. Will definitely recommend them for my friends and family who are looking for vehicles

Mark Lien

Both of my Subaru's have been going to this dealership for over 5 years. Great customer service is the reason. Today I dealt with Tyler who was very conscientious and even advocated on my behalf with his technician. The Customer Service Manager is named Gus and he is one of the finest customer service people I have ever dealt with. Today a bearing repair done earlier this year had to be redone. No one argued, they just covered it completely and waived parts and labor. Typically I get oil changes and inspections and have never been pressured. They also feature fresh ground local Dynamite coffee in the waiting room which I look forward to. They sure care about the quality of the coffee and similarly seem to care about the quality of the work they do. It is nice to be able to write this about my local Subaru dealership. (I also posted this to YELP)

Annette McDade

Being able to make an appointment is great. They also have Express service available for when your schedule is busy and you can't commit to an appointment. The staff always friendly. The video walk around you get is very helpful for understanding the condition of your brakes, tires, hoses, etc.

David Jouppi

We came in to take in our forester for a newer one. We got a great deal on on our trade it. We worked with Justin most of the time, and closed out all the paper work with Kim. Both were wonderful to work with. Very happy with the experience, and the car!

Watha Kollmeyer

We had an excellent experience buying a new Ascent from Sean Fitzpatrick. He had a detailed knowledge of all aspects of the vehicle and the purchase. This is our second Subaru from Prestige and we feel we get an excellent car at a fair price. Highly recommend you ask for Sean!

Gail Osborne

Extremely happy customers!! Sean is the best!! The most honest and thorough experience you will ever recieve anywhere!!

Amanda Tweed

Loved my experience with everyone at Prestige. I had a few things that were important that I had to have in a vehicle and they made it happen for me. My salesman, Isaac, was patient and knowledgeable and made it easy for me to find a car that I absolutely love. Everyone I came in contact with during my buying experience was so warm and welcoming. I will be recommending Isaac and his team to all of my friends and family and will be back in the future.

Baranda Hagen

Video explanation of why your car needs and why is transparent. Very nice staff, quick, comfortable place to wait.

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