Reviews of Fred Anderson Nissan of Asheville. (Car Dealer) in Asheville (North Carolina).

Fred Anderson Nissan of Asheville

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Car dealer

Nissan dealer

629 Brevard Rd, Asheville, NC 28806, United States

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Information of Fred Anderson Nissan of Asheville, Car dealer in Asheville (North Carolina)

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Reviews of Fred Anderson Nissan of Asheville

Paula Litton

Zach was very helpful, kind, and understanding that this was my first time getting a new car. And thanks to him it was a memorable experience. I have never owned a brand new car before or at least one with enough warranty to where I never have to work on one and Zach for being very informative. I can now enjoy vehicle that has no issues with it and can take a breather from having to work on cars. The vehicle that was bought for me was a gift from my parents and he did everything above and beyond what I would expect someone at a car dealership. His demeanor speaks volumes for this company and I am impressed.

ruth whorley

From calling about getting car repair to finding out it is time to trade the car in... Service was the absolute best and understanding how to talk with me was amazing. DJ and James made the process so comfortable and even fun. I felt like they were on my side. I would absolutely recommend buying a car with the help of DJ! I am positive that he will work as hard for you as he did with me. He showed me car after car and kept going until i found the car that I so liked! And if you do...tell him Ruth Whorley convinced you to come in.

Lyn Martin

We had Fantastic service with DJ and Austin . They helped us with purchasing 2 new vehicles. They went above and beyond helping us and answering all of our questions and concerns. They were awesome.

Michael Bryant

Vickie sold us our 2020 Nissan Frontier! She was the first person we saw in the parking lot, she was as nice and happy and excited as we were! So glad We made the trip to get a new Truck!

Jeffrey Powell

My son and I visited Fred Anderson Nissan Saturday and I purchased a new 2023 Nissan Frontier and our salesman, DJ Talvacchio, did a fantastic job. DJ gave us full and detailed attention and walked us through the entire process.

Greg Holland

Zack and Blake were very helpful. My wife loves her new Rogue. Wonderful experience in car buying. I highly recommend you go to Fred Anderson Nissan in Asheville. They will make sure you leave happy. My wife wrote the following: “Zack’s customer facing skills are the best in the business. He was very genuine and wanted to be sure that I liked the car and its features before buying. He took the time to go over the paperwork with me and be sure that I knew my rights as a car buyer. Before meeting Zack, my husband and I actually stopped by the lot on a Sunday. Blake happened to stop by to check on the facility and offered to show us around. He was also so knowledgeable about the Nissan models, even bringing one into the service area out of the rain so I could check it out. He was so nice and considerate that it made me want to buy a car from Fred Anderson Nissan of Asheville. Both Zack and Blake made my car buying experience pleasurable.”

Liuba Tirgoala

Such lovely service. Zach LaFavre is a wonderful example of what exceptional customer service and care is. I’m more than pleased with deciding to purchase from Anderson Nissan of Asheville.

Sweeties Bakery

I have been a customer with Fred Anderson Nissan for 2-1/2 years and they are the best dealership I have dealt with ever before. The service department is amazing! Glen and Clay are such a pleasure to deal with. They always go above and beyond. My car is always returned clean and vacuumed. A+++++

gina karwatka

Our family has purchased six cars in last five years and this was hands down our best experience. No haggle transparent pricing. No nonsense negotiations. Attentive professional staff. Quality vehicles.

Janene Downs

DJ was a pleasure to work with…honest & humble. He was very knowledgeable about ALL of the “new clicks” of my new vehicle!! I felt great leaving there with confidence driving an awesome Nissan & knowing I could call DJ at any time with any questions or concerns…he was a delightful gentleman & would refer him to anyone. DJ exceeded far beyond what I had expected from a salesperson…he definitely is #1 & see him going to the top!!!👍

Willow Rain

I’ve dealt with Fred Anderson Nissan twice now, Brian and Melanee have been absolutely amazing both times! They have worked so hard to get me in vehicles that I could afford, without great credit, with low mileage that I know will be reliable and last me a long time! For the second vehicle I called Brian and Melanee first because they were so wonderful to me the first time! They will always be my first go-to in the future! Lifetime customer and I would recommend them to anyone!! Thank you so much Melanee and Brian!!

Katrina Bordeaux

If you want an efficient, knowledgeable, low pressure sales person go see Brian Warren. He and the finance gentleman were wonderful and had me on the road quickly once I decided on a vehicle. I felt the prices offered for the vehicle and my trade were fair. Brian was attentive and actually listened to what I said I was looking for instead of trying to talk me into something that didn't fully meet my requirements.

ann mason

We purchased a truck last year from Reggie Kilgore- he is kind, professional, efficient and so knowledgeable without any sales pressure. We don't live in Asheville but when we needed another truck we didn't want to go anywhere else. Once again Reggie helped us get exactly what we needed and made the whole process enjoyable. Dennis Morgan is also amazing in finance. He is so efficient and makes things understandable and easy.

Crystal Denlinger

Zach LaFavre at Fred Anderson Nissan was very helpful and informative when I stopped by to look at a replacement for my current vehicle. He knew about the various models and years, including issues with previous model years, as well as provided an in-depth orientation to the cars I was considering. His approach of educating, not just selling, was a welcome change from all the other dealerships I’ve been to. I highly recommend him!

sandra arnold

DJ was the Best Sales Consultant I have ever dealt with. He was very patient and personable. If you are looking for a vehicle, definitely ask for DJ! James in Finance was lovely to deal with as well. I had a wonderful buying experience!

MATT EDWARDS

DJ was a pleasure to work with. Friendly, knowledgeable, and patient. I'm pretty stubborn, and I'd been thinking of a new truck for a while but the thought of actually going into a dealership and going through the process had me dreading it. DJ not only made it easy, he and the team went the extra mile and were able to find the exact truck and color I wanted. And kudos to Phillip who called me within minutes of me requesting info online. By the time I got a call from Nissan USA thanking me for my interest Phillip had already talked to me about the truck I wanted and scheduled a test-drive. Thanks to DJ and Phillip and the crew at Fred Anderson for a great experience.

Sheneka Adams

DJ was an amazing associate! I came here today to purchase a car for my sister and the experience was very pleasure! If you decide to buy a car from here, please ask for DJ!

Elena Lange

One of the best experiences I've had car shopping! The salesperson (Zack) was genuine, took his time, and helped me find the car that fit my needs and budget. I never felt rushed or pressured. All of the staff were great, and I left with a good deal on my trade-in and a fantastic new car.

Sandra West

DJ Talvacchio is hands down the best salesperson I have ever dealt with. He made the process of buying a truck so easy and simple to understand. He worked hard to get me financed with the amount I could afford. All around best experience yet at a car dealer. Highly recommend DJ at Fred Anderson Nissan of Asheville.

Gilbert Jean-Francois

Tristan and Mark were awesome! They were very helpful and informative. We drove our new car off the lot the same day! What’s usually a stressful experience, they made into a great and smooth experience! Thanks again gentleman!

Allison Sharpe

Fred Anderson is always easy to deal with. They are friendly, knowledgeable, post firm prices and are honest. The Family Plan is great also. We had a great experience with Vicky, Austin and the team there. We will be back!

Barbara Cietek

I bought a 2023 Rogue Platinum today. The salesman Gilberto was a wonderful. He was upfront and honest about what I needed to purchase the car for the monthly payment I wanted to make. It was easy and quick. I would highly recommend both Gilberto and Fred Anderson Nissan

Sahra Claire Laird

Rob Ahrens was such a lovely person to deal with when purchasing our new-to-us Nissan Leaf!! Very kind, funny, personable, patient and helpful. Will definitely come back for future car buying experiences :)

Hanna Fisher

DJ was a phenomenal salesman to work with. Very professional, honest, thorough and easy to work with. Highly recommend him if you’re in the car looking business. Outstanding and caring service all the way around.

Tia R

Michael is possibly the nicest most helpful car salesman I've met thus far! With my field of work I'm in and out dealerships extremely often so this was a pleasant surprise. I definitely recommend this location and sales rep for sure!

Patricia Perry

Everyone was professional and knowledgeable. I did not feel pressured at all. The salesman, Brian Warren, not only explained the features, he showed me on the car. He worked with me to get the best price and financing. I never felt rushed and he took all the time necessary to thoroughly answer all my questions. And he was very knowledgeable of the vehicle.

Breanne

Tristan was a pleasure to work with! He was very knowledgeable in the different vehicles we were interested in. He helped steer us in the right direction that matched our price point and needs. We left feeling confident in the offer and are excited about our purchase! Thank you Tristan!

Candie Bradley

Best EVER. I had horrible (& that’s putting it lightly) service at Henderson Nissan. The gentleman that tended to me was very courteous and addressed my concerns. Everything was done as I was told it would be, and they even checked in periodically!! I will remain at Fred Anderson. I wish I had bought my Rogue there instead of Henderson Nissan. Thank you for all you have done for me!!

David House

Zack LaFavre and DJ Talvacchio provided excellent customer service. They made the car buying experience easy and stress free. They were both professional, highly knowledgeable, and answered every question I could come up with. I highly recommend Fred Anderson Nissan and will buy from them in the future.

M Flynn

Been a long time since I’ve seen the “new”-style dealerships. Bright, clean, comfortable. Work was done crisply and efficiently. Chris is on top of his game, and a great ambassador.

Timothy Cannone

I dropped my car off for general routine maintenance and a wheel bearing repair, everything was done right with no hiccups that were under the dealers control. Glenn kept me up to date and made sure everything was just right. The advisors are always friendly and on their game.

Taylor Kidd

NJ was so helpful! We came in not knowing what we wanted to do or even if we wanted a car and we left with a 2020 Altima within our budget. Seriously, go to NJ. He’s the best!!

Travis Childs

Amazing experience! Appointment for a continuing noise problem with Service Manager, Josh James.....very understanding about an engine noise that has gone on for over 1 year. Special arrangements made by Asst Service Manager Matt Friedman to have Sr. Service Tech Jason ride in the car. He immediately identified the noise as bad wheel bearings. Replaced FOR FREE under our Fred Anderson Nissan Family Plan warranty coverage. In addition, after waiting almost one year, the defective/recalled headlamp parts had arrived and were installed to our delight. 3rd car I've bought here - for obvious reasons!

Debra Near

Turned in a lease early to purchase a new vehicle. Process was painless and a lot faster/easier than I've had at other dealerships in the past. Not pushy at all. Tristan was great to deal with.

Angelia Peterson

DJ was so much help. He helped my daughter buy her very first car! I was very impressed. He was so nice and patient. Dennis also helped and he was amazing!

Renata Seufert

My sister bought a car a year ago here and when I came in to trade my car Gilberto took great care of me! Helped me get exactly what I needed. Be prepared: if you come in you’ll be leaving with a great car same day! Thank you! Gileberto and James! Professional and friendly service, 10 stars!

Claire Cook

Rob Ahrens did a great job giving us a deal on a trade-in of our Pathfinder for a used Subaru! We were so happy with his help in navigating this process and making it very easy!

Cody Rose

Both Matt and Gilmore was very helpful in getting me a car I wanted, they didn't pressure me at all and let me view quite a few cars. They even have followed up with me multiple times after purchase to make sure the car is still a good fit and that I like it, this is a great dealership with great people!

Aerial Odom

Vicky is so sweet and has so much patience to work with you and keep you in good spirits. Mark (supervisor) did everything in his power to get me the SUV I wanted and I’m truly grateful. Dennis makes your final moments go by with ease. Highly recommend this group of people. I love my murano !

Curt B.

I came here to help my daughter buy a new Rogue. She loves these Nissan Rogues. She just had a baby and wants a safe car, real nice and affordable. This dealership is top notch, conveniently located and had a great selection. We dealt with Colin Brown, new salesman nice guy and the dealership is easy to deal with and you can get a great deal with no hassle.

Perrie Ramey

Every time I come to get my car serviced, I ask for Glenn Graves. He is professional and he remembers me and asks questions that indicate he is a good listener and a great human being. It's rare to get such personalized service in the world we live in. I actually feel confident he will take care of all my concerns and know I will come to Fred Anderson as long as Glenn is there to help. Fred Anderson is lucky to have him as an employee.

Haylee Taylor

Michael Revia was absolutely wonderful to work with! Very painless process of purchasing our new 2023 Nissan Pathfinder. Thank you so much guys! Pricing was amazing!

sharon brown

Gilberto Silva was a great help. He was pleasant and friendly. It is hard to find pleasant these days. I was very happy with the car buying experience. Thanks Gilberto 😊 …

L Smith

It took some work but Nissan worked and worked with me til we reached an agreement. Gil my salesman had his hands full but he hung in their with me and for me. I recommend Nissan of Asheville to all who want and or need a new vehicle. Thanks Nissan team

Carol Denison

Great atmosphere, super nice salesperson and management personnel. Easy experience buying a car, so would recommend coming to Fred Nissan and Asheville. I was in and out in about 3 hours tops!

Megan Ward

DJ is the most helpful and transparent salesman I've ever worked with. Dennis was speedy and got us through our paperwork efficiently! I'll be back to Fred Anderson Nissan for all my car buying needs!!!

Angel Boone

I spent over $350 to have my coolant not topped off... which made me feel like my other services were not done. UPDATE....... 11/16/2022..... I want to start off by saying THANK YOU CHRIS LOWRY you are my HERO 😊 your customer service skills are awesome. He didn't make any excuses for what had not been done he just wanted to figure out how he could help fix my problem.. I really appreciated this !!! And for this reason and this reason only will I be giving FRED ANDERSON another try. What I do understand is that mistakes are made and most of them can be fixed if dealt with the right way and that is exactly what Chris Lowry did for me. Thank you Josh, for giving me a call and listening to my concerns. Stay tuned for my update…..

Frances Brooks

Quickest and easiest car buying experience I’ve ever had! This was so much better than spending all day trying to buy a vehicle! Zack was great to work with!

Susan Greco

Zach gave us Great information! Thorough in explaining new car features! Easy experience!

Brad Stephens

Good folks at a nice dealership. Experience took about the average amount of time and then was able to start my trip across the wonderful rolling hills of this area. I would definitely do business with them again in the future.

Marcus Taylor

Professional, knowledgeable and straight to the point. Zach helped me with test driving the Tesla Model 3. A model which he owns him at the time of this review. Smooth, comfortable, 5-star experience with Zach

Alexis Odden

Michael Revia and team were amazing! He answered all my silly questions. Put up with my 3yr old daughter for several hours. He didn’t make me feel pressured and didn’t let me settle. I’m in a forever car that I love and that extremely happy with my service.

Cheryl Janoski

Excellent buying experience with DJ Talvacchio! DJ and the entire staff were super helpful, answered all my questions, and made car buying a pleasure. Wholeheartedly recommend DJ and Fred Anderson Nissan.

Sandra Lack

Misty Caldwell was my first contact online, then on the phone. When I arrived for my appt., I was introduced to Michael Revia, who was absolutely the best vehicle salesman I had ever met. He was awesome in every way - he knew nissans inside & out!! Very professional, yet very friendly at the same time. He was not "pushy", very patient, & experienced. Michael was so helpful to me, he even helped me clean out the explorer which I was trading. He needs a little high commission for the sale of this Nissan Murano!!!!!!!

Michelle Brown

Zach was amazing ! He listened to every detail and made sure that I got exactly what I wanted ! He was not pushy and super helpful !!! This is my 4th Nissan from them and I don’t plan to go anywhere else !!

Sherry Aiken

Have been coming to Fred Anderson Nissan of Asheville NC for 10 years now and have always had a Great Experience. Very qualified, certified mechanics to maintain your car. This is the only place I come to for my car needs.

Joe Collins

The service lights were on in our 2015 Nissan Quest van. We had to be in Asheville for Doctors appointment and so we decided to go get it checked out. So we got there late and the Service Manager asked us if we could come back. We made an appointment for tomorrow at 3:00PM. Back at the Fred Anderson Nissan in Asheville NC the SM took our information and diagnosed that the local garage we used had put the wrong Mass Flow Module and that the ECM or Main computer had to be Programed for the engine to run properly. He had to call the local guys that worked on our van and found out that it was a Cheep Box Parts Store Module. So he gave us the option to get it fixed with Genuine Nissan Parts and reprogram the ECM. So we agreed to get it fixed Right. The lesson here is that if there is a problem you are better off spending the money and going to your local Dealership and getting it done Right. ✅️ Fred Anderson Nissan in Asheville NC is our closest Dealership at around 60 miles. We will have to go back for the repairs as soon as the part comes in. UPDATE TO COME!

Tim Rowe

Melissa Allaire was outstanding. Easy to communicate with, timely with her responses, friendly and positive. The drop off area was clean and customer friendly.

Vlad Stepanov

This is the second Fred Anderson dealership we have done business with and they were great. Everyone we interacted was straight forward and honest. We enjoyed getting to know Gilberto, Mark, and Dennis. Genuine and cool guys. Will definitely visit them again. Sidenote to dealership: Coffee station needs a makeover.

Kellam Warren

Basiru Njie provided an outstanding service in helping me find the right fit. He immediately asked what I was looking for and stayed in my budget. After test driving the car with Basiru and weighing out options at almost all ford dealerships in NC, I found he found me the best deal. I’m very pleased with the service I received.

Zack deCarle

Actually pretty great for a dealership. Law Smith was personable, patient and nice. Great job wow

Melanie M.

On Saturday, Jan. 14, 2023 I purchased a certified 2021 Nissan Rogue. This is the suv for me. Melanie R was my sales professional. She was very friendly and knowledgeable. I told her I was looking for someone to help me purchase a vehicle, not sell me one. Truthfully, I knew when we spoke on the telephone she was going to be the right saleswoman for me. She answered my questions and respected the features that were most important to me. I am a big Nissan fan. This is my 7th Nissan vehicle. If I purchase another one I will return to Fred Anderson Nissan and ask for Melanee R. :) 😀 Thank you Melanee. ❤️ my Caspian Blue Rogue.

Breonna Clement

Vicky Sherlin absolutely went above and beyond to help me get a vehicle! Just when it seemed like all was lost, here she came with exactly what I needed. If you need a vehicle, PLEASE go here and ask for her!!

Patricia Ferguson

NJ was amazing. He listened to what I wanted, my concerns, was encouraging. Went above and beyond to get the exact car I wanted. Thank you NJ!!!

Sara

I absolutely love my '19 Rav4. Big shout out to Zach just being downright awesome. Thanks to Nathan as well for helping the process along. I really appreciate all the help. The customer service was wonderful!!

Deven Anaya

Gilberto was Incredibly friendly and an amazing salesman. If I were to go back I would want him to be my salesman again.

Eric Rhodes

DJ Talvacchio was very helpful, we came in to look at a specific SUV , ended up not being the one that we wanted, showed us other vehicles and ended up buying another one

Becky Trantham

What a pleasure to meet Stephanie and have her assistance in purchasing our new Rogue. Very knowledgeable and went the extra mile to make sure we received the best deal! Will definitely share my positive experience with my friends. 🥰 …

Nicole Jenkins

This was the easiest and most stress free car buying experience that Ive ever had. It started with Vicky, who helped me online. She was very nice and knew exactly what I was looking for Once I arrived to look at the car I was interested in, Reggie took over and made sure I knew every detail of the car. He was very friendly and made sure the process went smooth. Once the numbers were right, I went over to the finance department where Austin and Janes took care of me. Everything was explained thoroughly and I never once felt pressured or confused. The entire staff that interacted with me went above and beyond to make me feel welcome and appreciated. I highly recommend Fred Anderson Nissan!

Rachel Michelle

We just bought our Nissan Kicks and I have to say, this was the most pleasant experience car buying we’ve ever had! Everyone was all smiles when we walked in and extremely helpful. We worked with DJ and he is absolutely wonderful!! He was committed to making sure we got into our dream car and genuinely cares about his customers and goes the extra mile! We never had such an awesome experience at a dealership! Austin took care of our paperwork and made it a breeze, he was so nice and helpful! I would recommend this dealership to anyone!

Tripp Maffett

Dj Talvacchio was so helpful to my son buying his first car. Thank you so much!!! Very satisfied! Great service

Ashley Skelton

I highly recommend going here to get a good reliable vehicle 💕 I had the best experience buying my Nissan Altima! I would like to say thanks to Isaiah fox at Fred Anderson Nissan! He helped me with my whole car buying process. I would also like to give a shout out to Austin Avent for helping me with my financial part of car buying! Those guys are the best ASK FOR ISAIAH!!

Jessica Christopher

I found this dealership while traveling. My air conditioner blower seized during the trip. Melissa in the service department was wonderful! She was friendly, attentive, and reassuring that we could get my car fixed in a timely manner. (Note: I would absolutely go back for future service if I lived in the area, but I live 3 hours away). While my car was in diagnostics, I considered trading in my vehicle. Brian in the sales department was amazing! It was a big decision for me since it was not my intention to buy a new car while on a trip for a nursing conference. Brian was easy going, honest, and knowledgeable. I have never felt so comfortable at a car dealership in my life. The entire experience was smooth and pricing was fair with no haggling. James in finance was amazing too, friendly and honest. I love my new Rogue and will return for any future car purchase/trade in. I have already recommended this location to neighbors, colleagues, and friends.

Barbara Ilijic

My salesman Zach Lafavre was awesome. He listened to what I wanted in a vehicle and went above and beyond to get me exactly what I wanted. He is always available to answer my questions even after the sale was complete. If you are looking for an honest, not pushy salesperson, go see Zach.

Wes Bell

NJ and Dennis’ personalities made the normally arduous task of buying a car at a dealership….FUN. And there’s no higher praise. This is our second new car in 5 years from Anderson and we’ll be back when it’s time for another.

Todd Cash

The service performed was great as always, however, there has been a noticeable change in your customer service. Both this visit and my recent visit I arrived on time for my scheduled appointments. And upon arrival exited my vehicle and just waited for someone, any one to acknowledge my presence, say ‘hello, we’ll be right with you’. So I’ve just stood there in uncomfortable silence waiting for ANYONE to even acknowledge my being there. When it happened the previous time I just chalked it up to folks being busy…although not so busy they couldn’t say hello. But, having it happen again with no one being on the phone or helping any other customers (I was the only customer in the bay) it appears that there has been a decline in common courtesy to at least address your customers. If I’m going to be ignored while bringing you my business I can take that business elsewhere.

Alan Iwig

Chris Lowry was very courteous and helpful. He kept in touch with us and made sure we were aware of what was be done and. Because of Chris and the workmanship, we are making Anderson our dealer for repairs and new cars.

Yana Kasap

I worked with Tristan and he was great! was very quick and gave thorough service and information, very friendly and knowledgeable. My husband is a returning customer

Austin Anderson

I had made an appointment to get my newly purchased 2013 Nissan Frontier serviced and inspected. My initial concern was to get my serpentine belt replaced which was done correctly. However, I really insisted that a full inspection of the truck be completed. My appointment was at 4:00 on Saturday and instead of doing a thorough inspection they just did the serpentine belt to finish before quiting time. I was hoping to get a full inspection of the truck to make sure that I had purchased a reliable vehicle. If they would have done the inspection they would have noticed that there is a hole in my exhaust and what have pointed it out. I also didn't get the complementary car wash neither. All in all yes they did what was imperative by completing the serpentine belt but was very dissatisfied with my the inspection service.

Heather Ruin

I went in to test drive the new Nissan Frontier with the idea of just getting a feel for the vehicle to see if it’s something I would consider to buy. I was up front about why I was there. Zack gave us so much time and attention with the test drive and explaining all of the vehicle features. The truck itself was wonderful. After the test drive we did go back and get down to numbers. I ended up being very happy with the deal but I wasn’t ready to pull the trigger. I needed a nights sleep. They were very gracious. In the end I did end up purchasing a competitors vehicle but it had nothing to do with the excellent experience at this dealership. If you are looking for a Nissan,go here for sure!

Blue Ridge Runner

James and Zach took very care of assisting us with the lease buyout of our 2019 Nissan Titan. We also extended our Car Care Service Maintenance Plan for another 4 years with Fred Anderson Nissan.

Kenny Snyder

Friendly staff! Devon greeted me upon arrival, and asked what my intentions were for my visit. He broke down some prices, and hooked me up with the right team member. They were very knowledgeable on the vehicles, and they weren't pushy when I was trying to make the decision on my truck. DJ was super relatable, and down to earth. He knew every answer to all my questions, and I didn't feel like he was just "selling a car". Great experience, and I'm driving away in my Frontier!!!

Amy Wilson

The technician done an amazing job repairing my vehicle. Austin, the one I spoke with regarding service, was great in keeping me informed, and getting the best discounts possible to afford my repairs.

Kristy Kay

Njie has been awesome to work with. This is our second vehicle we have purchased from Njie and he has gone above and beyond to hear our concerns and our vehicle wants. He will guide you in the right direction for your needs. I highly recommend connecting with him to buy your next car.

Lori Brandt

My service advisor Chris lowery was amazing . Very professional and explained every single thing that was going on. He should actually be the trainer for all new coming advisors .

Dianne Rose

This is my second new car purchase from Fred Anderson Nissan. Melanie Rawley, Mark Clampitt and Austin Avent showed professionalism and consideration for my concerns and questions throughout the process. Great cars and quality service.

Kevin Mullins

Thanks for the great attention to detail. I had a big services done and there was minor issues, however the Fred Anderson team quickly resolved these and got my car back to me in great shape. Glad to have a reliable and local Nissan dealership!

Brandon Corbin

Dj and James were excellent sales and finance well worth the trip the car is a dream thanks again

Amanda Schmersahl

DJ was amazing. He was warm and went out of his way to make me feel comfortable. I couldn't be more pleased or recommend him enough. Thanks so much DJ!

Connie Batten

I had a fabulous experience with Misty Caldwell! I had been searching for a new Rogue with a hard to find interior/exterior color combo. I finally found it on Fred Anderson of Asheville’s website! I sent an inquiry and Misty contacted me right away. The car was due to be delivered in a couple of months. I live 4 hours away, and had a car I wanted to trade in as part of the deal. Misty was able to handle the whole process over the phone and by email. I sent pics of my car, they appraised it, and we made a deal…all from the comfort of my own home. I was ecstatic! Over the next couple of months, Misty checked in weekly to update me on the current arrival date and answer any questions. I couldn’t have asked for better customer service during this waiting period! It was Misty’s day off when I made the trip to pick up my Rogue. Misty arranged another wonderful sales person, Melanee, to assist me and even came in on her day off to meet me and make a personal introduction to Melanee. From start to finish, I was blown away with their commitment to customer service, honesty, and transparency. I absolutely love my new Rogue, so I won’t need a new vehicle for a long time, but when I do, I’d make the drive again for those reasons and to work with Misty and Melanee! Thank you, ladies!

Robert Rowley

It was the simplest and easiest buying experience I've ever had the pleasure of being a part of. Our salesperson, Melanee, made the most of our time spent at the dealership and didn't mince words. We truly enjoyed spending time during this car buying experience.

Bailey Dalton

DJ was very helpful and tended to our needs very well! he explained everything in detail so we knew everything we needed to know and more! i highly recommend working with him!

Christy Trometer

Zack our Sales guy was awesome! Very knowledgeable about our vehicle and the process was very fast. In and out with a new vehicle in under 2 hours!!

Lisa Dewey

Chris was awesome. Very helpful and did what he said as long as I have a Nissan I will bring it to them and if I decide to buy another Nissan I will definitely purchase from then.

Kathy Bevan

We had a great experience purchasing our Altima from NJ. He is professional and personal. This is the second car we bought from him and once again has made the process a pleasant experience. He is knowledgeable and answered all of our questions. We highly recommend Fred Anderson Nissan and especially NJ!

Natalie Garcia

Today was a great day, I had Basiru Njie help me out and the process was smooth. Very helpful and explains everything in every way possible for people to understand. I 100% recommend he is your go to. Thank you!

Ariel Arrington

Basiru was the most helpful car salesman ever!!! He was very patient and made sure we walked out very happily.

angela martinez

DJ is the best very helpful and up front sales person! This is our 4th car from here. Austin was very professional and explained our options clearly!!

VampyrSekhmet

Both me and my wife own Nissans from Fred Anderson’s !!! Best decision I have ever made

Amanda Hawkins

Zack is extremely knowledgeable and helpful. He made our experience great!

Eric Hernandez

Awesome dealership. Will go above and beyond for you to get what you need. Please visit Melanee Rowley. She is awesome and made everything nice and easy for me. Thank you again!

April Ledford

I do like fred anderson, but they did forget to check and see why my auto lights dont turn off sometime after i mentioned it in person and in the email when i scheduled.

R Bash

Needed new battery and brake pads and it went very well and they were very competitive priced too! Had a great experience

Elisha Wooten

This location is great. I purchased a new truck, and while the truck is not to my satisfaction, the dealership is doing their best to fix the problems.

Chaim Salomon

Glenn in the service department was great and super helpful in addressing the concerns I had with my car. Truly a pleasant experience from start to finish.

Christina Bailey

Great experience. They gave us what we were wanting for our trade-in. Everyone was friendly and willing to work with us. Melanee was awesome!!!

Leanne Patterson

All work was done correctly and in the expected time frame. Glen made sure I was updated on time, procedures, and results. Once again a great experience!

Liani R

Eloquent and well informed, Tristan made this experience a breeze. Purchasing a car can be nerve wrecking but it helps to do business with the right person.

Jessica Ryan

My second car with Tristan. Excellent service, I only purchase Nissans. Reliable, nice looking and dependable.

Lucas Ford

DJ was great! Very helpful! We will definitely use him as our car salesman in the future

Austin Johnson

Staff members from sales to service, with a special shout-out to Gil, are all very friendly and helpful. It's part of the reason we've become a two Nissan vehicle family.

Jackie Roberts

Zach was very easy to work with. He was willing to stay over to make sure I was satisfied with everything. He took the time to go over every detail (some of them twice) of the vehicle to make sure I knew how to work everything! He was very knowledgeable about my new SUV and my Altima that I traded in. The manager was very friendly and willing to sit down and talk me though my thoughts and questions. James was awesome too. He walked me through the financial aspects of purchasing my new vehicle. He talked me through all of my choices of the Family plan, gap insurance and extended warranty. Overall I enjoyed the entire experience. And I brought my daughter and granddaughter back 2 days later for my granddaughter to purchase a 2019 Rough! Her experience was great too!

Sean Edmond

Zac and Law were great professional friendly and a pleasure to work with.

Brandon DeBruhl

Misty Caldwell and NJ were both extremely helpful and pleasant to work with. I appreciated their work and dedication very much.

Micheal Jacobson

This was such a nice and awesome buying experience. Isaiah and Dennis got us all set up and out the door quickly and so happy

Lisa Edwards

We just bought our new Murano from Fred Anderson Nissan....and we love ❤️ it! We've done business with them in the past and we looked around at different dealerships...but they were and are the BEST!!! DJ, our Sales person, helped walk us through to find what we needed and what we were looking for in a reliable vehicle. He even devoted his personal time and efforts to make sure we we completely happy and satisfied with our purchase. We say, "Thank you" to everyone at Fred Anderson Nissan for the team work that makes them so Genuine 👍!!! Lisa

Margo Gray

My Nissan Sentra’s transmission tore up while I was on a trip away from home. It was not under warranty. This trip was to my daughter’s wedding and was time sensitive. The dealership had a rental far cheaper than any company. They ordered a new transmission, put it in over the weekend, and had the car ready by mid Monday. I was able to enjoy the nuptials and pick the car up later that next week. Thank you for helping a bad situation not become overwhelming. Matt, Joe & the young lady that I worked with were all very friendly and helpful. Margo

Kaleb Lynch

NJ is the man! My experience with buying a new car (a first for me) was so pleasant and all around impressive. I’m very happy that I chose this dealership and that I got an awesome laidback salesperson. And an AWESOME vehicle that is built to last. Five stars!

Caitlyn Banks

I had a wonderful experience buying my new 2022 Nissan Kicks! Gilberto (Sales) and James (financing) were so easy to work with and they made the entire process last less than 3 hours from test drive to trade in to signing the paperwork. My mom and dad have both bought from Fred Anderson Nissan and they couldn’t be any happier and I’m so glad I chose to get my car here 😊

Nikki Hernandez

I can't say enough good words about Fred Anderson Nissan. I am very Type A, and did more than enough research and came in knowing exactly what I wanted. My car salesman was unlike the 10+ other car salesman that I talked with in surrounding areas. If you are looking for a car salesman, talk with DJ! He made me feel one hundred percent confident in my decision, and left me feeling like an actual person and not just a number. I know that I will continue to purchase vehicles from here in the future. Amazing experience and DJ deserves a raise! He did incredible work and answered all my questions. The finance manager also had very good vibes in his office with his music selection, it made the process a lot less scary to me! Look no further for car buying than Fred Anderson Nissan.

Rick Pridgen

We brought our 2022 Kicks in for its first 5000 mile check up and oil change, everything was great, we were going to the mall during that but I stopped at the used car lot and ended up buying a used truck from Vicky which is wonderful. I cannot say enough good things about Vicky and DJ that sold us the Kicks, I will definitely tell everyone. Rick P.

Jessica Nicholson

Zach LaFarve was an excellent salesman and a pleasure to work with! Tickled with the new car he helped us buy!

Sara Disher

Wonderful experience! I recommend this dealership to everyone! Sales and service! NJ was awesome to work with!

Carol Long

I recently had the pleasure of working with Stephanie Dilts when buying my very first brand new vehicle at Fred Anderson Nissan of Ashville, NC. She was very knowledgeable and patient. She took her time explaining the different options available and I was very happy with my purchase. She worked with me to get the best deal and financing possible. I would definitely recommend calling her when buying your next vehicle.

Samantha Dalton

Everything was great! Really helpful and nice. Especially when I couldn’t make up my mind about what color car I wanted.

lena wykle

I have been to a lot of car dealerships and DJ is by far the best salesman I’ve ever had an encounter with. I highly recommend him as your car salesman. He’s honest and polite. He wants to make sure you get the car that you love and can show off. He will help you every step of the way. What a great team they have. Thanks again DJ and Fred Anderson Nissan.

K. Anderberg

Lovely place to sit and wait for service. Friendly staff. Sent me a text w video showing the work performed on my vehicle. Checked brakes & brake pads, rotated tires, checked engine, oil change, washing. I paid for cost of oil. Total bill was $40 (less than I pay at other places for an oil change and wash). I feel confident having the maintenance contract with this dealership.

Stephen Dartez

Tristan was my sales associate and was awesome. I have purchased many new vehicles in the past, but he made this transaction so effortless. I purchased 2 new vehicles at the same time and it was so easy and he made it so comfortable

Mike Arrington

It was awesome I was a little early in that got me in and out less than 30 minutes I like the video of what they are doing that are a great team

Sarah

I absolutely love this car lot. I was told about them by a friend so I came out to see about a car, NJ is the best I can tell u tht I will b sticking with them.

Rebekah Rhodes

Tristan was extremely helpful and nice. If you need a new Nissan, ask for him and he'll be a big help!

Shane Bradley

10 stars all the way. This was our first visit her today and what an awesome experience. Michael are salesman was very helpful and explained everything to detail he was very professional and a great person to deal with. Chris the sales manager handled everything with such ease very professional. Dennis in finance was so great to deal with he handled everything with such ease. If you are looking for a dealership who treats you like family go here me and my wife would definitely go here again. Thanks to everyone who helped us in the purchase of our 2022 Nissan frontier. God bless each and everyone and thanks for a job most perfectly done.

Michael Walton

Just stopped in to buy a filter, friendly folks.

Mark Starling

From start to finish, the team at Fred Anderson Nissan did an amazing job! They found exactly what I was looking for and made the deal work. Gilberto was knowledgeable and helpful and really went the extra mile to make sure things were done right and that I was happy. Mark Clampett was also an incredible help as well as Devin. I would highly recommend taking your business to Fred Anderson Nissan. They are a fantastic group!

Porcha Swearengin

What a great bunch of people. Everyone was helpful and extremely nice. DJ was our guy and he ran his butt off and even stayed late to make sure we drove home that day with our new vehicles which we love. Thanks DJ and team. I will definitely recommend you guys in the near future.

William Benjamin

NJ is a great sales person. He really knows his product and made the purchase as easy as possible.

Lewis Booth

We live in Charleston and on the way to Asheville to drop off our daughter for camp the AC went out. I looked up closest Nissan dealership to me and Fred Anderson was it. I dropped off my Pathfinder at 6pm that evening and picked it up at the next day at 3 pm a/c blowing cold! I hand it to all persons involved to make sure we got my daughter to camp on time! Outstanding service, nice people, all in all a great experience.

Donna Fox

Very friendly service! Listened and answered all of my questions. Also, my friend got a referral bonus! Awesome experience. I would recommend NJ the salesman.

Mariah Leahy

Glenn Graves in the Service Department is fantastic! I’ve had to take my vehicle in twice and both times he has gone above and beyond to make sure everything went smoothly. He was able to get the work done quickly to accommodate my schedule and made everything a breeze! Excellent service!

Gregory Bell

I just sold my 2015 Chrysler 200 to Fred Anderson Nissan. They gave me what I asked for and even gave me a ride home. They were very pleasant to deal with and made the process easier then I could have imagined. I recommend them to anyone looking to buy or sell and automobile.

Seth Smith

I have been looking for a good reliable car for what felt like forever now. The team there was excellent, very respectful, and helped me find the car that I fell in love with. Amazing people and great customer support and services!

Daniel Jones

Glenn made sure all my service was up to date and completed my state inspection.

Ariel Beaudoin-Gambol

Chris is exceptional, he took the time to really explain to me everything. He was transparent with prices and the process and what service will look like going forward. Keep him around.

Dave Judd

We came in for oil change and locking lug nuts. Our service advisor was very efficient and polite.

Ricky webb

Care team identified a problem my truck had that I was unaware of and immediately set up a time to fix it. The facility has a great set up for me to work or eat while I wait for service to be complete.

Michael Risch

Bought a car from Auto Star with “hidden defects”. Tristan and Nissan made it right and got me into a beautiful new Pathfinder!

Dean Kirby

Everyone went over and beyond all expectations. Very helpful and put my mind at ease about what needed to be completed to fix the vehicle.

Kaitlyn Campbell

Gilberto, and Dennis are who worked with me to get me in a new car and they were great! I usually feel pressured to say yes to whatever they are asking, but Gilberto had a great, enthusiastic attitude the whole time. I never once felt like he was being pushy. He was very easy to work with, and we had great conversation. Dennis was just as great. He worked his magic and got me into a new car. Im very grateful they were the one’s to help me. I would 100% recommended both of them if you go to Nissan to shop!

Laura Leamon

The service I received was outstanding! Gilberto was amazing to work with and I highly recommend him!

Mackenzie Kester

Brian was so incredible! He really took his time and answered all of my questions. I had my eye on a particular car & he made it all happen in less than 2 hours!! Thank you so much for helping me out (:

Lori Knight

DJ was so easy to work with. Definitely would use his services again. DJ gave us an outstanding experience

Keith Dame

Glenn Graves offered superior customer service. He took us and our vehicles into his care quickly and efficiently answering all of our questions and meeting our needs. He offered a friendly disposition and made us feel at home.

Brooks Benedict

We had a wonderful experience with Tristan. He is patient, friendly and comfortable to do business with. Thank you!

Beth Ellen

Vicky S was very easy to work with and seemed to be a genuinely caring person that wanted what was best for me. I appreciated the help of the entire staff.

Thomas Brennan

I brought my Tesla here to get a state inspection and I have brought my vehicles here to get service done, buy cars, etc for years. You will not find better customer service anywhere else! I would highly recommend anyone to come do business with these great folks! Tracy is awesome “someone get her a raise”. Thank y’all again for being so nice, thorough, and quick! Amazing people!

Kathy Kelley

My advisor was Melissa. I couldn't ask for a nicer person. Very knowledgeable.

Anastasia Loos

I was very happy with the services provided by Brian to buy out my Lease, I was also shown a warranty to purchase which I did that would cover my car further. Brian and his co-workers got me a lower rate than my bank was offering and the entire process was all done in a couple hours. Thanks!

Shannon Lance

Everyone is always very helpful and polite. I was in and out in under an hour. Excellent waiting room

Amanda Annarino

The folks at Fred Anderson Nissan were amazing. They were kind and professional and walked me through every step of the buying process. Reggie set the perfect tone for a calm and smooth buying experience. What a great guy, though everyone there was helpful and personable… like I’d known them forever. I would hands-down recommend buying your next car from these people!

hayley weese

DJ was great to work with and really went above and beyond to secure our desired car and ensure top quality. He was fast to answer all our questions and helped us as much as he could. DJ was very personable and accommodating to my needs/wants in a vehicle. It was a pleasure working with him at Fred Anderson Nissan of Asheville.

Bree Erika Brock

I just Purchased a 2021 Nissan Rogue with Austin Avent. He was outstanding and knew everything about the vehicle. He was friendly, very helpful and probably the reason I purchased a vehicle from your lot. I intended to shop around before making my purchase but he changed my mind. Austin made my purchase so easy and in the future I will definitely be back to see him. He is a huge asset to your company and you should be proud to have him. I highly recommend Austin. You’ll thank me later.

Robin Caldwell

Buying my Kicks was best car buying ever. Was only there 2 hours. Austin was my salesman and he was great. Very helpful and so nice. Finance manager was very informative. Would recommend this dealership above all others.

Laurie Sykes

Bought my Mustang here! My salesman, Kenny, was the best ever! Great people!! Great place to do business!!! I recommend these guys to everyone!

Charlene Plemmons

All my visits to Fred Anderson Nissan have been good. The service is good and doesn't take long. I always have confidence in the work and enjoy working with the service people. Everyone is friendly and courteous. Always answer my questions. Excellent place to take care of my car!

Sherry Anderson

Glenn Graves in service is the best! This dealership really stepped up to take care of me for a recall on my Armada. They have been great since and understand the importance of customer service....Will continue to do business with them as long as I am in the area. Thank you FAN

Helen Curtis

Excellent service Mike was knowledgeable but not pushy. Kept me updated on the delivery of the car I really wanted Everything went very smoothly

Sherri Christopher

Wonderful service and knowledgeable of all my questions! Zack was awesome in helping me make the decision in buying my Pathfinder!

David Siemens

Went for recalled notification. They fixed the recalled part and did an overall check of my pickup. Couldn't be more satisfied.

Richard Wolfe

Tristan was more than willing to get the exact 2023 Frontier I wanted in less than 24 hours. Great experience!!!

Viper CrimsonLive

DJ was amazing and helped us get the car we always wanted. He went above and beyond every step of the way.

Wendy Bunch

This is the third vehicle we have bought from Fred Anderson Nissan in Asheville, NC. In September and again in November of 2020 we purchased preowned cars for our daughters. Everyone we came in contact with was friendly and helpful. When I decided to check into the Rogue and upgrade my vehicle, they were the first place we checked because of past experience, even though they are four hours away from us. Stephanie Dilts was my sales rep. She was top notch, explaining everything, answering every question I had, especially since I had never even driven a Rogue. Although newer to the company, she proved her knowledge of the vehicles. The one I wanted was being built, and while there were delays in the factory, Stephanie kept me updated along the way. They worked with me to make sure things were coordinated to ensure a smooth delivery. They respected my travel distance and the amount of time I had patiently waited. Michael Rebio was actually the salesman that delivered my car to me, as Ms. Stephanie was sick. He did an excellent job explaining the car, how everything worked and trying to get us on the road. And Dennis made our paperwork process timely and smooth. The sales manager Mark was willing to listen to my input and was fair in negotiations. I have not met an unfriendly person in the place including the service dept where my daughter still goes for her Family Plan oil changes. Sadly, I will be going to Raleigh for my Family Plan benefits because of distance, but I will truly be sad not to be able to see the “family” that made my Rogue happen.

J M

Nj and Misty was great and everyone else love my new truck. I Highly recommended .

Darrell C

My advisor was great. Friendly and explained all my options. What wasn't under warranty was recommended for the milage. Everyone was great. The young boy that brought my car to me made sure I was happy with the condition my vehicle was returned to me. Very pleased except for there was a pushy salesman trying to sell me another car. Your sales person might sale you your first car but the service department is what will bring me back.

Shelby Schindler

Can’t say enough good things about this place! We purchased a van from them and everything about the process was amazing. Stephanie Dilts helped us get the family car we needed and she was 10/10! She did everything she could to help us and help everything go smoothly. With her expertise and kindness, we secured the perfect car for our growing family. They are definitely customer first!

Maegen Coral

Chris Lowry was amazingly helpful and pleasant to work with! Wonderful agent. Thanks a lot y’all!

richard disser

DJ was excellent. We bought a 2022 Nissan Rogue (LOVE IT!) and DJ made the process easy and enjoyable. He was very professional and made sure we had all the information we need to start enjoying our new vehicle.

Angela Pressley

We had a wonderful experience buying our new vehicle. Zack Lafavre answered all our questions without any Hard Selling tactics. Thank you Zack for such a pleasant and comfortable experience!

Brad Harris

Reggie was my sales guy and he was super to work with. Very nice and made the process smooth and simple!

Eric Farlow

We just bought a new car from the Anderson family Nissan they staff were amazing Zack and Dj were great salesman Austin finished off all our paperwork and made the experience really easy. I would highly recommend Fred Anderson Nissan…

Daniel R

Loved working with Tristan. Definitely knew what he was doing and made sure everything went smoothly.

John Allen

First off the sales person Tristan was so incredibly helpful and nice ended up buying a nissan altama I felt very relaxed. Austin in finance was incredibly efficient and explained everything so clear. I will 100 percent be asking for Tristan when I buy another car!

Star Davidson

My experience was great. NJ was very professional and courteous throughout the process. Thank you NJ!

Tracy Lyons

We have purchased several cars from Anderson Nissan and have always been satisfied with service. We just recently purchased a pathfinder and we will have to say Reggie knocked it ouf the ball park. He is awesome one of the best salesmans we have met.

Glenda Cordray

NJ was awesome! Very thorough and knowledgeable and no pressure! Great follow up the next day.

Jordan Kinser

DJ was great, kind, and willing to get us the information we needed to make the purchase of our pre-owned Rogue. We didn't get everything we wanted in terms of price, but, in this vehicle market, that's not unexpected. In spite of that DJ, was honest and helped us work out a deal that suited our budget.

Sarah Marsic

NJ made our car buying experience stress-free and simple. We really enjoyed working with him. Will definitely recommend!

NOMO STUDIOS

GREAT AND FAST IF ANYONE NEEDS A PERSONAL VEHICLE OR FOR YOUR BUSINESS HIT MY MAN UP AT FRED ANDERSON NISSAN ASK FOR( N.J )

David Strickland

Nj was so helpful and kind. Made the a stressful situation easy. I would not be going anywhere else for a car.

Teresa Church

Very courteous and friendly staff. Tristan was easy to speak with. Sales manager worked with us to close deal we were happy with. Fast painless negotiation. Would recommend.

Harold Snyder

outstanding to work with Reggie,to get my dad the truck he wanted....From the time we arrived in ashville to the time we left..

Skylar Fish

Gilberto was very sweet and understood exactly what I needed, he even helped me understand what I didn't know about car stuff. He was also very patient with everything. He gave me everything I needed and answered every question perfectly.

Cassie Johnson

Friendly service, great communication, and I’m leaving with a car that I absolutely love! Will be sending friends and family to Basiru!!!

Amy Prenatt

Zack Lafavre was exceptional and extremely patient and knowledgeable. Will recommend often

mike hannon

Glenn Graves is amazing at what he does. Great communication and delivers as promised. Only place to have my vehicle serviced and actually brought my wife's vehicle (lexus) in for servicing also.

Austin Queen

Our Service Advisor is MELISSA ALLAIRE. Melissa is amazing she is always so pleasant to speak with. She is very knowledgeable about my Altima, I can call her and tell her what my car is doing, and she immediately knows what’s wrong. She gets my service scheduled immediately to get the problem taken care of. And Melissa calls me a few days later to make sure my car has is fixed. Fred Anderson Nissan “ give Melissa a raise” She makes you look good Bridjett Barnes

Perrin Keener

The best dealership ever! Mike Revia, Zach LaFavre and Austin Avent were so wonderful and helpful getting me in my new 22 Rouge! I'm one happy girl!

Alaina Laws

Zack and Austin were the bees knees! Go see them!

Arrone Weston

DJ and Dennis were great, they help me find the perfect car for my wife.

Sharon McCollum

I was told when I made my appt there would not be enough time to fix a concern of but but when I showed up for my appt my service man Jon made it happen! He definitely is top notch and one of the reasons I continue to bring my car here for service!

MR Zaragoza

Got the best vip treatment today by Gilberto Silva. Went there with a lot of doubts regarding my credit score and situation but walked out a happy owner of a beauriful car. Recommended 110%

Emily Bowen

DJ was very helpful with assisting my mother with her purchase and trade in.

Mike Hagen

The salesperson was great. I felt I was treated fairly and honestly. I believe he got me the best price the market would allow.

James Z

Quickest new car transaction ever. Tristan is efficient. Exactly how I like it

B Douthit

Have used their service department regularly for 5 years. Have received good service except, I think a service and tire rotation should always include an air pressure check and adjustment if necessary. Every time I make a specific request for this service, and it is NEVER done. Have complained to no avail.

Debra Kim Swearengin

Everyone at the dealership was wonderful. They made the process very easy. DJ our salesman is the best salesman that I have ever had the pleasure of working with. Thank you everyone.

Shawn Tyson

Inquired online about a vehicle and potential rebate in the morning and purchased it that evening. New frontier was detailed and had a full tank of gas when I arrived. Very smooth professional process throughout. Gilberto Silva was my sales consultant.

Rachel Davis

Tristan has been amazing. He is straight shooter. Upfront and honest. We will be back

Dee Tobe

It was just ok. After getting home my car was making a noise under the hood. Opened the hood and found the oil filter wrench wedge in there. Returned to the service center to let them know about and I really don't think they took it serious. No sure if damage was done but if so you can best believe that you will know about it.

Kelsea Cole

DJ reached out to me and was so kind & intentional, without being pushy. I experienced exceptional service and felt like my best interest was taken into account throughout this whole experience. If you’re looking for a Nissan, look no further. 😊 so thankful to be in such good hands here. …

Alexis Edge

I had an amazing experience at Fred Anderson Nissan! Stephanie helped me and was fantastic, she really worked the prices out with me that way I could get a loan. This was my first time purchasing anything this expensive (I am a first time buyer and only 20 years old) and she was there every step of the way to make the process go smoothly. I was very anxious about everything and she was even there to give me a hug when it became a little too stressful. Overall, I 100% recommend them and I love my new nissan 💖

ossisc

Thanks for a great job by Brad…. From what I understand he was the one that did the work on my car… Thanks again Brad!

moya gardner

Jager and Nj were so helpful and kind. Made a stressful situation easy. I would not be going anywhere else for a car !!!

Christopher Coleman

I have bought 3 different vehicles. This last one I bought a titan platinum only came with 1 key fob. Gilberto our sales person promised me a 2nd key. It took some time to get, due to them needing to see if previous owners had it or not. By far this is the best dealership I have ever dealt with. I highly recommend them to anyone looking for a new or used car. They treat you with respect and never pressure you into signing something you're not comfortable with. They have always fixed any issue I've ever had.

Frank Kinch

Great service from Stephanie in sales and Dennis! In finance Stephanie was helpful and patient with me the last couple months while I decided whether to purchase a new vehicle or buy my vehicle out. She followed up, professional as well as helpful. If you’re looking for a new or used vehicle, at Fred Anderson Nissan ask for Stephanie Dilts.

Jaye Stein

Recently went to Fred Anderson Nissan of Asheville not truly expecting to get vehicle i wanted for i had just turned my current vehicle into a loan after leasing. After a couple of back and forth, they were able to get me into a newer vehicle that had many safety features that I am now comfortable driving in this area. I want to thank Tristan for not giving up to make the deal go through and James for explaining the financing so well. Coming from the "country life" i can't express how much safer i feel driving now! Huge thanks to all involved.

heel Joe72

I am so greatful for Nissan, they take care of everything I need, Thank you Fred Andersen of Nissan!

Carleigh Davis

Truly enjoyed our experience with D.J..He showed us respect and was extremely kind to us.His knowledge was exceptional on any question that was asked.

Melissa Thorpe

The personalized friendly service. Zachary LaFevre went above and beyond, as well as Chris Calvin. I have dealt with Chris for several years now and several vehicles purchased were with him. Zach was friendly, helpful and very knowledgeable. It's the personalized and friendly service that keeps me a customer of Fred Anderson Nissan of Asheville.

Stephanie Young

First off I wanna thank Reggie our salesman who did amazing job, everyone knows buying a car is like pulling teeth if you get the wrong salesman. But Reggie really made it a good experience the whole time we were there getting a new SUV, so I wanna say to Reggie thanks you again for do everything to get us in a new SUV at a payment we liked, so a big shoutout to Reggie! Because a car salesman like Reggie is what can make a sale go smooth, fast, and he didn’t talk down to us like another salesman did before. So great job Reggie you are a amazing salesman, and please don’t change how you do your sales because it made us feel so comfortable and we didn’t feel like a number. Now on to Dennis the man who finished the paperwork at the end . A big shoutout to Dennis. Dennis was funny and we had a good time going back in time when we all grew up in the 90’s and bringing back memories of show biz ( only Dennis will understand this ) . So Dennis thank you for getting in and out fast, and while we were in your office you not only got our paperwork done fast. It was enjoyable to be around you. Dennis you have a good vibe around you and people like me and Scott can feel that along with Reggie vibe it was good feeling to work with two good men that not only know what they are doing. But do it with a positive, enjoyable personality. Again to Reggie and Dennis thanks guys for all you did for us yesterday. We need more salesman out there like you two. Thanks again Scott and Stephanie 2/27/22

Daymon Wooten

Had a fairly mediocre experience. Scheduled a 10am appt to have some small things like oil change and tire rotation done. They also changed my belt as well on my Nissan. Well it took until after 5pm before they were finished with everything, which I already felt was a long time, luckily I had my wife drive our other vehicle so we could leave. Well we get back to pick up the Nissan and leave, the Nissan starts shaking uncontrollably when I reached speeds of 50, so I immediately return to have them check it out and fix the problem. The woman who checked us out had already had some slight issues by mixing up who we were with another customer and that was an ordeal so I assumed the dealership managed to mess up my vehicle. My vehicle Stays overnight and is going to be checked out first thing in the morning. The woman at the desk assured me she will call me in the morning and give me a run down and update. Well the next day comes and I hear nothing, I call at 1pm to ask for an update and receive no answer until around 4pm. Finally at 5pm I’m told I can come get the vehicle. Come to find out it was actually a problem on my vehicle itself and not a dealership problem, lucky for them. Overall the experience was mediocre and customer service was not very attentive, I received little to no updates on issues like promised, phone calls kept being cut out because of issues with the phones at the dealership. I understand the issues weren’t the service managers fault but I personally would have preferred some minor updates, even a “nothings happened yet” would have been more appreciated. I don’t think I’ll return my vehicle to Fred Anderson Nissan but I wouldn’t say you shouldn’t go.

Ashley Underwood

DJ was very helpful and easy to deal with. We had a great experience!

Jack Parris

Made the drive up from Spartanburg this morning. They didn't have the car in stock we were looking at, but they managed to get us into one similar, with a fully loaded Kicks that was cheaper than the baseline model Rogue. The process was so fast, too, which was great because it allowed me to get to work on time tonight. Would definitely recommend this dealership if you're in the area

lisa rodriguez

The best in everything . Thank you nissan an the service crew an the mechanic

Alex Fleischhacker

Austin was amazing. He went over every feature of the car in complete detail. He even took us on a test drive where he could show us the sports mode on the vehicle. He even got my monthly payments down to what I was looking for. He was extremely helpful.

Jason Rogers

DJ was very professional and courteous. I would definitely refer.

Keturah Buchanan

Austin Avent and Mark Clampitt at Fred Anderson Nissan of Asheville made my car buying experience a pleasure. Dennis gave me the best possible financing deal as well. I'm excited to be driving a Nissan rogue from the pre-owned section and even better was given free oil changes for as long as I own the car. I observed several in the service area waiting on their cars and all seemed to be enjoying complimentary hot cups of coffee, tea, or I've cold water from the water machine.

Elizabeth Mcelreath

Our salesman was fantastic. We always have a positive experience with Fred Anderson.

Starke Gardner

UPDATE: I reached out to Earl after he contacted me.They reviewed my account and were able to resolve the situation promptly. He was pleasant to work with, and my issues were addressed. Original Post TLDR: They put an extended warranty on my purchase when I said no. I didn't read closely before signing. I called and they said they would cancel it. They didn't, and then dodged my phone calls to cancel for four months. I didn't read the final paperwork closely enough and didn't realize they included the extended warranty even though I said no. That's on me. I called them the next business day and they said it looked like the system added two warranties, "it's a bug". I told them I wanted both cancelled, effective that day. They said okay give it two weeks to process. That didn't happen. It took me four months to get it cancelled. They wouldn't call me back and they blamed the receptionist for not giving them my messages. I ended up just having to show up once a week. I would ask them to cancel and they would say they are doing it. Eventually they did it, but would only cancel one of the two warranties and wouldn't back date the other one. I've been telling all my colleagues to avoid this company at all costs.

Hobert Brown

I have bought several vehicles from Fred Anderson Nissan and have always been treated like family everyone is so helpful. I just purchased a new Nissan Rouge platinum with the help of Tristan Traver who was so helpful in the process. I would recommend anyone to this dealership and especially Tristan thanks for all the help and good work

Tonya Tipton

I had a wonderful experience at the dealership. Staff is very friendly and informative. My salesman was Matthew and he was great! I highly recommend him for your new car purchase. I have to say that it was the fastest new car purchase that I have ever experienced. In and out of the dealership including the test drive within two hours. I will return to Fred Anderson Nissan to purchase my next car!

Marshall Ramey

I just purchased a Nissan Altima. Stephanie was amazing and wonderful! I appreciate all of her knowledge and helpfulness. I had to come back an edit my post. I let the dealership tint my windows, because it was offered at purchase. I would recommend not having them do it. My car had a lot of bubbles and dirt spots in the tint. I also believe the tint was hand cut; due to cuts were uneven and not straight. I called and talked with Stephaine about the issue and she said they would make it right. I never heard back.

Mariana Aguilar

Staff was very kind and professional and I would definitely go back for service

Nathan Blackburn

My experience at Fred Anderson Nissan was excellent. The staff went above and beyond to get me in and out since I didn’t have a lot of time to spend at the dealership. Zachary was on top of everything to make this happen kept me informed. I was on my way in a new vehicle in 2 1/2 hours.

Kevin P.

Glenn G. was very helpful. Met me and walked me through what was going on with a smile and professionalism. Another great experience with Nissan

Rick Phillips

Would have liked to speak to a technician about the issues found with our car during the oil change and also had a few questions about some other things.

Lab Geek

I had a great experience as a first time buyer, with my automotive specialist Stephanie Dilts. She was very considerate with my budget and my lack of knowledge as a first time buyer. She explained everything to me in detail. Thank you Nissan Anderson of Asheville and to you Stephanie!

Kathy Michelson

Overall great experience. NJ is so easy to work with. Really listens to what the customer needs. Happy to work with you again! Thanks!

Amy Roberts

Excellent, as always, got me back on my way. Ver professional, Jon was a big help. Had the part in stock, got it back to me the same day. I have all my maintenance done at this dealership, highly recommend them to all my friends. They always treat us like family.

Chelsey Miranda

Awesome experience...got my dream car and Reggie was so great to work with. I am so happy with everything.

Marianne

We have purchased two vehicles from this dealership and both times the experience was awesome! Our salesperson Mike was so helpful and professional, took the time to answer our questions, and made the process hassle free. This dealership is a class act - the service department, sales people, general managers, and business managers. The price posted on the Internet is the price - no hidden fees, no added nonsense, no runaround. They gave us a generous trade in allowance for our previously purchased Nissan and even came off the Internet price. I can't speak highly enough of the people we dealt with today, Mike, Chris, and Zach. Thank you so much for a great experience. We are loyal customers for sure.

velda freeman

Young lady was very knowledgeable, very impressed with her confident professional attitude. managed to keep me within my 2 hr limit. She is an asset to your business. I think her name was Taylor.

Paul Gonzales

Glenn Graves was awesome!! The whole experience was excellent, it was my first time bringing a vehicle to be serviced there.

Jakob Jordan

Brian Warren was a fantastic help in picking out a car, that was right for me in cost and style. I would recommend anyone to Fred Anderson Nissan that is in need of a new or used vehicle.

Taurey Claire Callaway

I had a great experience at Fred Anderson Nissan. I loved buying my car from Stephanie, who took the time to get to know me and really understand my needs. She didn't try to pressure me into anything and found me the perfect car at a great price. I felt like l bought a car from a friend. As a woman, I felt pretty intimidated to walk into a car dealership and Stephanie was so helpful and knowledgeable; she made the process easy. It was pleasure buying my car with her. I will definitely recommend my friends to come and see her.

Jeff Bevan (Phase1Acoustics)

The team at Fred Anderson continues to treat us as friends while maintaining a high level of professionalism!

Autumn West

Law Smith was very helpful and so nice with helping us find the perfect car! Took time and explained everything. Felt no rush the entire time. Highly recommend you chose him to help you find your next car! Thank you so much Mr. Smith!

Shannon Bohnenberger

Fred Anderson Nissan made my car buying experience so easy and so pleasant. NJ was especially awesome and had everything ready included my car freshly detailed before I arrived so when I went in all I had to do was finalize paperwork. Couldn’t be happier with my experience. Thank you so much.

Kingsley Fletcher

I have been waiting Three months for a Warranty replacement for my headlights. Spoke with Devin this time and I feel better about the situation, hopefully they will be delivered soon.

Bradley Bailey

Great dealership!! Tristan was very helpful and informative. If you're looking for a vehicle give Tristan a call!

steven galloway

Isaiah Fox was great he helped us right off the bat. He wasn’t pushy heard what we were looking for and gave us some other ideas. The car we bought was on the show room floor and he gave us a great deal on it. Thanks a million and if anyone is looking for a new car go see Isaiah Fox at Fred Anderson Nissan.

David Peele

Very positive. One I will certainly share with friends.

Amanda Mace

Vicky, Austin, and Isaiah were amazing, super helpful and optimistic. This is the 2nd time I've bought a car from Anderson Nissan and both times have been easy and enjoyable.

Stefanie Shuba

Excellent experience. NJ and Melanee were fantastic! Dennis made the financing part simple and easy!

Janette Cogburn

From the moment we drove onto the lot we was very pleased. We was showed respect and made feel like we was in the right place. We was showed options and was gave information by Mr. Brown that we would have not thought of asking for. Mr. Brown's customer service made our experience so much more welcoming to be there. So happy that Renee Brooks made the Suggestion to visit your place of business. We are very satisfied and definitely will return in the future.. Thanks Colin Brown, Renee Brooks and Fred Anderson Nissan for a great experience!!

John Dill

My second time buying from Fred Anderson Nissan and both times were good experiences. Today, Austin and Law were both very helpful. Austin explained everything in detail and neither were pushy at all. Most of all, Austin, who we met with most, was very knowledgeable about his cars. Thanks again and we would definitely do it again. Just not too soon. John and Joan Dill

Richmond Wood

Zack Lafavre did an outstanding job assisting my wife in getting everything done to trade vehicles. Thanks for all your help and hard work.

Adrienne Tobel

Austin was great, he provided the vehicles we wanted to test and gave a great overview of their features. He was able to her us in the payment we wanted. I would recommend them to anyone!

Gary Kuykendall

Everything was great. Went not knowing whether I was buying something used or something new. Left with a new Frontier and felt I was giving a good deal. In and out in 3 hours. Probably could have been quicker but that was on me and the way I was dealing. Sales staff was knowledgeable and willing to listen to my needs and wants. Gilberto was awesome!!!

James Roberson

Go to Rob Ahrens if your loooking for a truck Helped me out tremendously and great guy. Thanks guys

sarah shade

Thank you Tristan, for your dedicated service Thank you for working so hard to get us in our 9th car. We truly love the Nissan brand. Couldn't do it without you. Henry( Jimmy) and Sarah Shade.

Spencer Castillo

If you want fast, friendly, and knowledgeable you want to talk to Gilberto. He talks straight and gives honest answers to the questions you have. No matter what you need he's got it or he can get it. Great work.

Lee Lombardy

We were visiting from Florida when the check engine light came on. Glenn from Service worked us into the day's service schedule. His team was able to quickly diagnose the problem and get us on the road again. Thanks for the friendly service with a smile!

Tiffany Anderson

Tristan was a great help. He made the environment fun and welcoming. He was forest and right down to business when I walked in the door. Go see Tristan Traver! He also gave me his card and has actively followed up to make sure I don't have any new questions or if any problems have came up. I also felt that all COVID protocols were being handled awesomely and actively saw people cleaning as they went.

Nichole Garcia

NJ and the finance department were amazing to work with! My situation was not cut and dry, and they had to jump through many hoops to work a deal out for me. They were all pleasant and kind, even in the negotiation process, which is usually the most stressful time. We were laughing and having a blast! Thank you for making this a memorable and excellent experience!!

Susan Wynne

I have always had good experiences at Fred Anderson Nissan and this time was no exception. All members of the team, Tristan Traver, Mark Clampitt and James Lordman were excellent. And it was great that I got to see my last salesperson and friend, NJ. He was also a great help the last time I bought a vehicle there.

Cheri Holland

Stephanie is awesome !!!! She went above and beyond to help us !!!! Buying a car is not the same as it was 3 yrs ago and has been a very stressful time for us looking . But here at Nissan the interest rate was the best. Plus they are not marking up the MSRP 4 grand like Honda and Toyota dealers are. Be sure to check them out if your looking for a new vehicle .

Kimberly Duncan

Very friendly and took great care of me and my vehicle

Delores Hicks

Tristan made this car buying a great experience. He was very kind and very helpful. We definitely recommend him. We will be back for future purchases.

Nancy Wells

Stephanie Dilts is the best!!!!! I needed a new vehicle for me and my son but had an older vehicle for trade in. She asked me what she could do to put me in the Rogue that I was looking at. I have honestly never had a car salesmen to ask me that! She made my payment where I needed it to be. I was so overwhelmed that I cried and so did my son. I cannot say enough about Stephanie Dilts and Fred Anderson Nissan other then their God sent..Thank you

dave henson

Friendly professional and helpful staff. Mike Riviera made a stressful situation enjoyable

Cassie Winn

I had a wonderful experience. I loved how Rob took the time to listen to my needs, what I wanted and find a vehicle that I would love. Noone tried pressuring me to buy something that I wouldn't be able to afford. I was able to get everything I needed in a car I wanted. Thank you Rob and the team at Fred Anderson Nissan.

Michelle Greynolds

Nj is amazing I wouldn't see anybody but him. He takes care of all my needs.

Chrisof06

This has been the easiest and best car buying experience we have ever had. NJ was our salesman and he was great! I text him back and forth, was able to take a vehicle home for the night so my wife could test drive it, and today we are in a brand new Rogue! I also have to add that she has only ever had Ford's, so for her to move to another company is unheard of. I also want to give a shout out to Mark, the sales manager. He too is awesome and they were able to get us the vehicle at the price we requested without any hassle or pressure. I would recommend them to anybody looking for a new Nissan!

Linda Calloway

Very nice sales people who made sure to follow-up with us

Laura Walker

I came in for an oil change and ended up trading my truck for a new Rogue! Tristan the salesman was great. He answered all my questions and showed me several options. He really listened to my needs and helped me find the right car.

Melissa Brown

The Service Dept at Fred Anderson Nissan is definitely a level above any dealership I've ever been to. I had a minor warranty-covered issue that Service Advisor Michael Nally handled with efficiency and professionalism. He explained everything to me before and after the service. The entire department is awesome!

Rachel Ayers

Spent the day with Stephanie Dilts at Fred Anderson Nissan of Asheville. She hooked us up with a 2016 Nissan Frontier and worked diligently to get us approved for financing at a price to fit our budget. Stephanie did a great job and I would recommend you contact her if you are looking for a new or used car.

Elaine Owen

N j and Jared wonderful customer service and very knowledgeable of my purchase would recommend this team to help with your purchase

Whitney Wright

Tristan was tremendous in helping us upgrade our car today! He was patient and helpful. We had a much more pleasant experienced here than dealerships in the past- my family will not buy or get service completed from another place!

Bill Beach

Took my car in for an oil change and to get my tires rotated. The service manager, I didn't get her name ( I am so sorry for not getting her name) was warm and very nice. She discovered that I had low brake pads. I had bought the car in March 2020 from you and by my mileage she could tell I hadn't driven the car that much. She said since it was a certified used car, the brake pads would be replaced on the car. I was at first kind of angry that I had been sold a car in that condition, and I had brought it in for service a couple of times and no one caught it. But then I was relieved and happy that a mistake was made, but more importantly, you fixed the issue. That was the best outcome that I could ask. So thank you, Fred Anderson of Nissan for employing people that care, and take care of issues that they need too. I feel safe in my car and I will bring it in for all of it's service needs.

Cindy Hull

Fred Anderson Nissan is a fantastic place to purchase a car. My husband and I just bought a 2020 Pathfinder. This is the best quality SUV on the market. This dealer offers amazing customer service. Our Sales Professional Mike Bailey was awesome! We told him what we wanted and he was so fast and helpful getting exactly what we wanted. We drove our new Pathfinder home knowing we had a fantastic car with the best Dealer services we could find.I don't intend to ever buy another vehicle from anyone else but Fred Anderson Nissan of Asheville. :o)

Stefan Kodet

The only quarrel I have was not being able to completely remove the hard water spots on all the windows and mirrors otherwise good experience. Great customer service

Alex Sokil

All was perfect! I had a seat belt light on at all times - that was the reason for my visit. They re-calibrated the driver seat and it went away - easy fix. Plus did the recall and complementary washed my car . All this was done from 7 am til noon. Was Very easy to schedule appt too (next day). Happy camper! Glen was professional and nice! Great service!

molly couch

Tristan T is the most amazing Nissan associate on the planet! I came in for a routine service, began speaking to him about a trade in, and he made the experience like butta. It was such a quick and EASY transaction. Best car buying experience I’ve ever had. I can’t recommend him enough!

Russell Wolfe

Kept the appointment on time. Great place for you to wait while you're car is serviced. Excellent staff.

Jessica Hensley

Fabulous experience from setting up my time to come in with Misty to financing with Dennis. My salesperson Stephanie went above and beyond. I have bought many new vehicles in the past and have never had a more pleasurable experience!

Max Mason

My wife and I had an exceptional experience with Dan, Tyler, Zain and the entire Nissan team today. We've been to 6 different dealers over the past week, including Fred Anderson Toyota, and had our best experience here. Knowledgeable, patient, and quick staff made today a great day! The quality product certainly didn't hurt either. Thanks fellas!! We bought another car here two months later! Same great service, same great people. No we can recommend this place twice as much. Thanks Dan, Tyler, and Mike!

Jerri Pettiford

Never had a bad experience. These are the most professional group of people I've ever dealt with. Basiru Njie is absolutely AMAZING!!

Edward Edgerton

I worked with Stephanie Dilts and man what an awesome experience it was . Just clean easy and simple I got what I was looking for and couldn't have been more impressed with the the vehicle and Stephanie Will definitely buy again from Anderson thanks so much You guys have a winner in Stephanie .

Daniel Berry

I've been to Anderson Nissan twice and both times the employees and members of Anderson Nissan were exemplary. They have been far from the stereotypical car salespeople who pressure pressure pressure until a sale is made. I plan to come back.

Lisa Hendry

Colin Brown was an ABSOLUTE pleasure to deal with. He greeted us within minutes of arriving with a very friendly and open demeanor, never pushy. We walked in knowing exactly what we wanted and Colin showed us all our options and answered all of our questions. He helped us get the exact car we wanted easily and pain free, such a difference from every single other dealership I have ever dealt with. The whole process from walking in, test driving, working out a deal, signing, and walking out with our brand new car took a total 4 hours. It was such an enjoyable experience and we couldn’t be happier with our new Rogue.

Tyerecka Howell

Awesome customer service highly recommend for your salesman, goes above and beyond for his clients!!!

G Emma S

I had the pleasure of working with Glenn Graves as my service advisor a few weeks ago. Glenn was amicable, professional, thorough and sincere-everything you would have hoped for in a service advisor at a dealership. Glenn made sure that everything went perfectly. My vehicle was washed and vacuumed better than it ever had been. Overall, I was super impressed with the visit and attribute this to the hard-working team at Nissan's service department and also Glenn's commitment to optimize his customers' experience at the dealership.

Ashleigh Henry

I had such an incredible experience with Jon and Glenn in the service department! Glenn took care of me impeccably when I originally utilized the service department after a car accident in my Rogue. He was communicative, quick to fix anything needed, and served me so well by ensuring I had a rental while we waiting for parts and service to be completed! Jon assisted me this week with an oil change and an odd noise I was hearing with my Rogue. He and his team quickly identified the problem, fixed the problem, and kept me up to date with communication...and all was completed in 24 hours. I was BLOWN away! Thanks, y’all!

Ray Stetzler

Jon Janosko is the best service manager I ever worked with. Give him a raise! He treats me like I'm the only customer he has. I think of him as my personal service manager. He makes sure all the little details are correct, like using my coupons or letting the technician know i brought my own synthetic oil.

Irene Marino

Fred Anderson dealership is amazing!! Dennis and Gill did great for us!!! We will be back!!!

Tohi Lucas

These folks are really helpful. Gilberto is great and so is the manager. I'd be happy to buy from them if I find a vehicle I like.

Nikki Hernandez

After a lot of research I felt confident in making a purchase and didn’t want to feel like a number to someone. At Fred Anderson Nissan I felt like an old friend! It made choosing this dealership easy.

Michael Riblett

Fred Anderson Nissan of Asheville, really is the family store! They took care of me found me a vehicle, that I loved and were the best price around. My salesman Matt Karg, made me feel right at home, was excellent in meeting my needs and budget, I would very highly recommend him. Their management Tyler was amazing as well as Financial director James made signing and finishing super easy. It was my first time buying, and not once did I feel pressured or pushed to make a move. Very satisfying experience all around and I am a very happy new car owner! 😊

Zelda Phillips

Excellent customer service. Our Sales rep, Tristan Traver, did an excellent job helping us purchase our new Nissan Rogue!

Megan Hancock

I worked with Kenny first and was transferred fairly over to NJ since NJ was supposed to be my initial point of contact. They were both wonderful and extremely helpful. It was the easiest car buying experience I have ever had. I didnt feel pressured into any item or add on and I ended up with a Rogue that I love! The Anderson Family plan that is included in a Nissan purchase is just a added bonus! Thank you NJ!

Ira Rosnel

I was contacted by Nissan for a recall for my 2016 Nissan NV 1500 I bought in January from Fred Anderson Nissan sales representative Mathew Parrish. I was very happy with my initial purchase and the same goes for the service. Besides the recall I had the tires rotated and the oil changed. What impressed me most was the free safety inspection that was done at the same time. This dealership is first rate and will go the extra mile to insure customer satisfaction. I can’t imagine how you can do better going any place else.

joseph hart

Fantastic. Wasn’t planning to buy a car but ended up with one I love and NJ was fantastic.

Robert Patrick

Sales associates were extremely professional and knowledgeable Would recommend any one looking for an automobile shop at Fred Anderson dealership. Be sure to ask for (NJ)

Pat Wells

They were very easy to work with and kept me informed as to the delivery status of the truck. Transport truck came in at noon and they unloaded the Frontier, prepped, cleaned and had it ready for delivery by 4:00. Thanks to Zack and the crew for making it happen

Gretta-Michelle Worley

I booked the last appointment of the day on Saturday at 3:45 for an oil change, tire rotation and brake fluid - I was out in 30 minutes which was awesome. My only complaint, my warning light was on for low air pressure in my tires, and air was not added which my have been my mistake because I didn't mention it, I just assumed since the tires were being rotated, the air pressure would be checked, no big deal. I was very satisfied! See you in 5000 miles.

Anne Moore

Best car buying experience I've ever had, hands down. Tristan took the time to show me several options that were available within my price range, and was super professional in going over all the details of the Sentra I purchased. He was very thorough in answering all of my questions and going over all the features the car has. Thanks for a great car buying experience!, I will be back!

Kim Cartrett

I went in to trade my 2015 Rouge in for something newer at a better APR rate. Matt Karg was the Sales Associate that helped me buy my new car. He was amazing!!! He put me in a 2021 Rouge to test drive, and even though I never thought I would be approved for it, he kept me optimistic! He was so sure he could get me this brand new car and he did. He made this car buying experience the best one I have ever had! He is truly a great salesman and a terrific asset to Fred Anderson Nissan. Had it not been for him and his reassurances, I might have not went through with trying to buy a brand new vehicle, as it was my intention to buy something used. He was friendly, funny, and took the time to have great conversations with me while we waited for approval and other services. The car is amazing and the customer service was beyond compare. I greatly appreciated all Matt's hard work and will definitely refer new customers to him. I also dealt with 2 other guys there, both named Zack. One was Zack LaFavre in sales and the other was Zachary Hurst. They were both very friendly and helped me along the way. All 3 of these men made my buying experience wonderful. I appreciate everything they all did to get me into an amazing vehicle. Hands down, the best car buying experience I have ever had and will definitely be back. Many thanks to all three for all their help. You have amazing employees in each of them!

Mary O'Dell

Car buying is generally not a pleasant experience, however, after visiting several dealerships and landing at Fred Anderson Nissan Asheville, we were quite pleased with the service and buying experience by Basiru Njie (NJ). He was friendly, knowledgeable, helpful and we immediately connected with him. My daughter now has her “new to her” Nissan Rogue and it should be a great vehicle for years. Because of the positive experience, she will also use their service department when necessary. Thanks NJ!

White girl Kasey

I approached the lot wanting a car that was new reliable and covered by warranty. Miss Stephanie Dilts assisted me and got me approved and found a suv I wanted and made it happen for me. She was very professional at the same time made me feel like family. She passed me off to Mr. Dennis in finance and we made a deal. I am so grateful for all their help. Customer service is key at this lot. Thanks so much for my first NEW CAR I LOVE FRED ANDERSON

Katelyn Carroll

From the moment I arrived at Fred Anderson I was welcomed in by Glenn Graves. He went above and beyond to make sure I had a ride while my car was being worked on. He also communicated very well with me during the entire process - from diagnostic results, to submitting a good will request, to offering me more services, and providing me with an accurate timeline and pricing. The experience could have been very unfavorable because my car was in bad shape but Glenn exceeded my expectations and made the process enjoyable and high-quality. He thanked me and made me feel like a valued customer then handed me a business card and I was on my way! I highly recommend Fred Anderson Nissan and Glenn Graves for exceptional service. Thank you for the service you all are providing!

Angel Wheeler

We had an intermittent warm start issue that 3 mechanics nor myself could figure out. Took the car to Anderson Nissan, they were able to make a quick and accurate diagnosis and repair the car without any issues at a fair price. Customer service was amazing and the waiting room was very comfortable. I highly recommend them for service

mmillerism

Austin Avent in sales and Dennis the finance manager went above and beyond for me. Customer service exceeded all expectations by working with me to find the car that I fell in love with and that would lower my payment and rate, and I couldn’t get approved anywhere! Couldn’t be happier, they did a great job.

Joshua Leake

Found the car of my dreams the staff was friendly down to earth and they bent over backwards to make sure I’d be able to take it home.

Christi Cash

Awesome dealership to buy a vehicle! This is my second purchase from Fred Anderson Nissan. I went back to where I felt comfortable. Customer service is great and you can't beat the reliability of their vehicles. Oliver is the man! He is very knowledgeable and friendly with 29 years under his belt. He was never pushy and I never felt pressured to buy. They had me in and out in no time . Oliver gave me a short tour of the place, everything was really clean and presentable!! I absolutely LOVE, LOVE my Nissan Altima!!! I am one happy camper..😁 Thanks again !

Ginger Gibbs

Today Tristan Traver met with us after a friendly phone call he gave us asking if we were ready to get into a new car. My husband and I had just talked about it and decided to come in. Tristan's professional attitude, attention to detail, friendliness, and manners were 2nd to none we have dealt with before. We test drove a 2021 Rogue and were very pleased with it and bought it. The transaction was smooth and perfect! I would recommend Fred Anderson Nissan to anyone who wants to change the way they drive. Go see Tristan he will not let you down, and will work for you tirelessly until you get the deal you want. Thanks again Tristan you have renewed my faith in dealerships.

Tommy Prater

Fast service. Easy to finance. Great job!!!

Albert Menichella

Great sales person Zack.. very pleasant to deal with, great service area and very clean waiting area... It was a very pleasant experience

Uku Lele

Wonderful salesmen, NJ and Zack. Made sure my questions got answered. Great run through with Zack on how to use my new EV with all the safety features and features unfamiliar to me. Dennis in finance was organized and ran through things quickly and efficiently. No pressure.

Peter Werner

We had a wonderful experience when purchasing our new Rogue. Zak was most knowledgeable and helpful.

Steve Garland

I had to have my heater replaced, and it was done in a timely manner. Glen was especially helpful letting me know about how long it would take and showing me where to wait. They had all kinds of gourmet coffee and tea in the waiting area along with a few snacks. Since I have over 100,000 miles on my 2011 white Nissan, Glen suggested that I might want to have my transmission fluid changed. Since it had never been changed, I opted to do that. Really nice and friendly people all around!

Holly Noe

Glenn Graves is always there to greet me with a smile when I bring my car in for service. He treats me like family. He is professional and kind. He even walked me around my car and pointed out things that may require attention. While I wait in the lounge, Glenn checks on me and provides me status updates often. I recommend all of my family and friends to him and they say the same. Awesome job Glenn!! Excellent job Fred Anderson!!

J Messer

I recently inquired about an SUV through Fred Anderson’s website and one of the salesmen, Robby, contacted me. My husband and I met him at the dealership and he helped us from beginning to end. He listened to and respected our budget and was very thorough throughout the whole process. The dealership gave me a good value on my trade in and I left with a Nissan Rogue that I absolutely love! I would highly recommend Fred Anderson Nissan and especially Robby if you want a positive, no pressure buying experience.

Megan Mills

From the time that I purchased my car the service at the dealership has been incredible. Jon in the service department has been quick to respond when scheduling, keeps me updated on the progress during the appointment. My car was estimated to take about 7 hours for a recall repair... it was done within 2 hours. Can't thank the service team enough for such incredible service. See yal next time.

LaWa

Took my vehicle for its first oil changed, something that comes with the purchase of the vehicle. I went to the dealership and I pull my vehicle into the garage. From there I was surprised to learn they vacuum the vehicle out, the vehicle got a wash, and I paid a small fee for tire rotation. I’m extremely happy. I noticed I was missing a mud flap. I called the dealership and they are replacing the mud flap free of charge. Yes I’m happy!

Martha Rhodarmer

My sales person was very helpful and knowledgeable about the car I was looking for. The manager worked out everything he knew to get my payment around where I wanted it. The financial manager had everything ready to help me get out the door as quickly as possible. Fred Nissan made buying a new car a very easy process.

Thom Booze

DJ was excellent to work with. Knowledgeable, professional and courteous!

Gina Greene

Isaiah Fox was great. I was very disappointed in the very beginning because the van I wanted was sold the night before. He listened to why we were so disappointed - travel time (1.5 hrs) to Asheville AND I have 6 children, so lining up childcare is not easy. We made a special trip to Fred Anderson's and he made it happen. If he had not offered to have my van delivered to me, I may not have bought a vehicle. He also listened, that I had never seen a Nissan NV up close before. This was why we were so excited it was in Asheville. Other commercial dealers are so much further or had none in stock. He made sure we were able to look at the used Nissan NV and allowed us to look inside it. I would recommend Isaiah again. Unfortunately, we live too far away for me to drive there for service. That is the only reason why I chose Probably will not for service work.

MAHEC Health-Careers

My service experience was excellent. But on another note, I was considering buying another car and the used car manager assigned me someone that was not experienced and had no clue to what he was talking about. He told me the car had new tires and the nail from my pinky finger could touch the tread. My car had new tires so I showed him what new tires looked like. The general manager got him off a shuttle cart from playing video games because everyone else was busy.

Randy Smith

My wife has gotten her last 2 cars from here, both Rogues. She loves the style and comfort of the Rogue, and has been impressed by the ability of the staff to get her into the car she wanted at a fair price. We both like the Family Plan for service. Both sales and service work well together to make the experience as easy as possible for the customer.

Jessica Suttles

Great customer support and super friendly and helpful!! Nathan and Stephanie made the car buying experience a breeze! Thank you! Would recommend coming here for your next vehicle! Ask for them, they are awesome to work with.

Edmee Reyes

I bought a new car. Sales person was excellent

L M

Mike Revia was super helpful with the purchase of our new truck. Thanks for your help and thanks for feeding us lunch!! Hope to work with you again in the future.

Ronda Wallace

Stephanie Dilts is THE Sales Associate you need to ask for and see! She is friendly, knowledgeable, kind and informative! Her knowledge of Nissan Products is amazing. She guided me in helping me find exactly what I wanted, yet was NOT pushy in anyway...as most sale associates from other dealerships often are. She was and will remain MY personal choice for a sales associate! Fed Anderson Nissan is a wonderful car buying experience and Stephanie Dilts is amazing! Thank you Stephaine & Fred Anderson Nissan! ❤

Brent Mathisen

I had a great experience dealing with Jon Janosko. He went above and beyond. He listened and answered all of my questions, he gave me alternate solutions to my issues, and overall was very easy to deal with. In the future I only want to deal with him. Additionally, the mechanic, Jeremy (did not get his last name), I deal with was also great. Again, he went over in detail what was wrong with my car, made recommendations, and discussed possible solutions with me. Together they made my experience great.

Pulpwood27

This was what you hope every car buying experience should be like. Drove an hour to get there but so glad I did. If you want to skip the haggling, pressure and games go to Fred Anderson Nissan in Asheville. Courteous and prompt service. Fair prices. Quality care.

Travis Salters

Fred Anderson Nissan is a awesome place to buy a new or used car. The staff there is very professional and knowledgeable about their vehicles. The salesman was non- hassle and showed me exactly what I asked for. There was no haggling involved. I recommend Fred Anderson Nissan to anyone who likes a great deal, a hassle free experience and a environment where they treat you like family.

Maci Holt

Austin Avent was absolutely amazing today with helping us get in a vehicle today! He was very attentive and nice! The inventory here is phenomenal and a wide range of picks from New and Used cars! Highly recommend coming to Austin!

Marty Orgeron

Great preowned sales experience especially with Reggie Kilgore. They listened to my needs and helped me get into the right vehicle for me with no pressure. Very knowledgable, helpful, and welcoming staff. I would definitely return.

Vanessa Davis

Devin Dzioba and Reggie were awesome! They took everything I was looking for in a vehicle and gave me exactly what I wanted. They did not try to sell me anything I did not need or want.

Gary DeMaria

Easy, know his stuff. My 3 lease from this dealership. Quick simple .

Armymojo

Got a great trade in deal on a Certified Used Car! Reggie & Devin were great to work with.

Donald R Hill Jr

I recently purchased a new vehicle at Fred Anderson Nissan of Asheville. I enjoyed working the Nissan team. Both Tristan Traver and Mike Bailey helped me make a smooth and informed purchase. Everything was laid out plainly and the sales team worked to meet my financial needs. I have had a great experience with all the service I’ve received. 5 stars!!

Brittany Sweet

I was visiting Asheville and I called the morning of and scheduled an appointment for my first maintenance service. I drove up and was helped immediately. They also have a children's playroom. It was awesome because my son loves to run around and I didn't have to chase him around the dealership. My car was done in a timely manner even though the service department was busy. I enjoyed my experience.

Bryan Watson

Took 2 hours to do an oil change and transmission flush. What is the point of me having an appointment? Update: took my car in for check engine and told them the code I pulled and they replaced a different part. Glen takes good care of you. Just wish it was the right part the first time.

Cecilia Justus

Tristan Traver was awesome!!! Answered all my questions and was very informative. I could not have asked for a better salesman. Thank you so much!!

Gaelyn Evangreene

Zach was great to work with and got me the Nissan Leaf I wanted!

Natalie Sadler

Dennis Morgan was the best sales person! He gets 10 stars! He was professional and helped me determine what I really wanted and how much I was willing to pay. He was excellent at finding what was available that I wanted for test drives. Even though I did not purchase a car from him, I wish I could have. He was just that good!

Jim Chambless

The car purchase experience went exceptionally well. Mr Tristan Traver done an excellent job with the sales review and sale. We'll done.

justin dalton

Easiest dealings I have ever had buying a new vehicle.

Shawn Escobar

Truck was good. Had small communication breakdown on worth of my jeep and got that worked out easily Thos is the third car bought from thos dealership. My patent had good things to say about the 1881 Datsunaxima section Waggoner that went through my patents and my brothers and I I gotcit back in 2002 and drove it until 2012 qhwn itcrolled over 1.2 million miles and bodyxgavexout. Second vehicle was a used 2012 Toyota camera wascgreat car. Just came back yesterdaycttadingvin mybjeepvfor a Nissan frontier. Much better touch I'm happy and I would recommend then to anyone

stacy

I will give average review people were nice salesmen nice . However I do not know who screwed up paper work. They were suppose to transfer our tag off one car to rogue . Somehow three weeks later when we totaled it still wasn’t done although we never knew . Trying to get insurance company to pay our vehicle to get another well they couldn’t pay because our state had no record of title which was like 7 weeks after be bought car .called dealership finally got someone to talk to . They said they needed a form which should have been told to me like a week after we purchased . My mom had purchased one from them like two weeks before us with no problem . I don’t know who does title stuff and transferring but they suck . Now we are in market for a new one and no I will not try them again . Beware if you go and make sure to check everything is done right !

Jonathan Scott

Paul Belair was awesome to us .I knew Paul had plenty of car experience through the years. He and my wife and I felt like family.. Paul work with us picking out the car and the price in mind for us. I just want to let you know most car dealership don’t know how talk to customers. Paul knew how to relate to people and smile.Thank you Paul .I’ll be back buying a car, and truck future. Manger was awesome and great to me and my wife. Thank you for all you do Jonathan and Theresa Scott.

P Trevino

I brought my car in for recall work. The person that took care of me was very polite and I appreciate the fact that he did not try to pressure me into any unneeded service or repairs

Michelle List

Everyone I dealt with at Fred Anderson Nissan of Asheville left me feeling comfortable with my decision. Sometimes making the final decision on a large purchase for which I will be making payments for years leaves me with a sick, sinking feeling. But I drove away feeling light and happy in my new Nissan Frontier. I especially recommend, Michael Bailey, the salesperson with whom I dealt. Mike made everything work perfectly and he is easygoing and polite without being obsequious. I purchased an additional maintenance plan, so I will be a long-term customer. I hope that our interactions continue to be as pleasant and easy to accomplish.

Leanne Patterson

This dealership is fantastic! Glenn in Service, and Mike in Sales are a true pleasure to work with! I have dealt with Glenn for a couple years now and he is always helpful, efficient, and trustworthy. My first encounter with Mike and I couldn't be happier! Thanks for making a "chore" an enjoyable experience.

Samantha Richmond

We had a phenomenal experience buying our new car. Wes, Dan, and Paul really went out of their way to make sure we were happy with our purchase. Zain (I apologize for any misspelling) helped us through the financing efficiently and as painlessly as possible. Our 10 month old was becoming overtired and upset after being at the dealership and everyone made sure to interact with her and tried to keep her happy and entertained. We were very pleased with the level of service we received.

Jeff Anders

My wife brought our Pathfinder in for the required regular oil change and tire rotation. She was promptly greeted and the work was completed quickly. She was also informed of the condition and life of the brakes and the vehicle was sanitized. And even more, she wasn't treated as if she didn't know what was going on. Very pleased with their professionalism.

Cheryl Hofgaard

I came in without an appointment to have a punctured tire fixed. This was my second time working with Tracy as my service adviser. She is fantastic. She explained the wait time, what they found in my tire, gave me my options to either fix it or replace it, and let me know of the charges to fix it. She is a great asset to your team!

jeremy devern

Tristan Traver is absolutely 100% straight shooter. Very easy going and knows his way around these vehicles. He believes in what he is selling and that truly goes a long way in the car buying process. Very well mannered, professional, and personable to make a very smooth and quick transaction. Thanks again Fred Andersen and Tristan for making it happen.

Suzie Shields

I liked just the blunt honesty. I let Nathan Ray know my situation and gave him all of my information the day before. I let him know there was no more I could do. The next day, he not only had picked out a better car than I was looking at for me, he made sure I got the price I was looking for with a reputable financial institution. I know that was probably not easy and he came through. Even going through the paperwork process was easy enough. The finance manager was personable, quick and it was the fastest I have ever purchased a vehicle in my life, and I've done 3 of them. I have every intention of contacting Nathan in the future for anything we need and have already let others that I know if they are looking for something to go see him. Thanks for not making it feel like a visit to the dentist!

Melanie Curlee

I'm so excited about my new, beautiful Rogue! If you're thinking about purchasing a Nissan, I highly recommend you talk to Tristan Traver. He took the time to honestly understand my needs & wants and found the perfect fit. Tristan spent a lot of time introducing me to all the bells & whistles and made sure I was comfortable with the incredible features. He is very patient and thrives on being of service to people. I would be remiss if I didn't also mention the kindness and professionalism of Mark and Zain who took are of the contract and financing. Thank you all for a wonderful car-buying experience!

Amy Wyatt Nowak

Everything was exceptional!! Switching all my service needs to here for my Nissan!

Starr West

Great customer service! Everyone was very nice! ☺️

Charles Ruff

I must say that our buying experience with Fred Anderson Nissan was awesome! We had a terrific sales person with Dennis Morgan, who answered all our questions and concerns, and walked us through all the necessary documents to complete our transaction. The 2017 Rogue SL that we purchased has proved to be an excellent vehicle showing 30 plus MPG. We couldn't have made a better choice!

cherie smith

Excellent and knowledable team and service.I can't say enough about our salesman Dennis! He was so patient and helpful! He was not pushy at all! He listened to all our needs and guided us to the right vehicle for our family. My husband and I loved working with him!!!! He called to make sure we were satisfied after our purchase and was quick to have a couple of tiny dings in the driver side door fixed! The managers and finance team were also excellent to work with as well! And what about those free oil changes!!!! Awesome! Best car buying experience I have ever had!

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