Reviews of Lithia Hyundai of Anchorage. (Car Dealer) in Anchorage (Alaska).

Lithia Hyundai of Anchorage

970 Reviews

347 Comments

Car dealer

Hyundai dealer

5400 Old Seward Hwy, Anchorage, AK 99518, United States

Description

Information of Lithia Hyundai of Anchorage, Car dealer in Anchorage (Alaska)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Lithia Hyundai of Anchorage

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Reviews of Lithia Hyundai of Anchorage

Mitchell Jones II

Wonderful customer service, and great warranty deals. They let me handle things at my own pace, walked through every option thoroughly, and made sure I understood every part of the process. Representative Nathaniel was very honest throughout everything, and at no point did I feel like I was being taken advantage of, or subjected to unfair pricing. This is a very good place to learn how to purchase your first car.

William Elliott

Quick and easy car buying experience! Nate made the process comfortable and fun. He really helped with my decision making and worked me an amazing deal. Matt was also very helpful in finance as it was my first new car ever, so i needed good explanations of warranties. The team knocked it out of the park!

Ashley Blank

Cameron spent months keeping updated on cars coming in that I might want. He was very kind and never pushy with me to make a sale. When I finally did buy a car, the dealership was extremely busy so it was a long wait, but every member of the team checked in with me often and updated me throughout the process. Lane from finance was very pleasant and enjoyable to work with. The team stayed extra late to make sure I could take my car home that night and to create ease for me.

Kellie Nicole

Business experience was wonderful here. Purchased a used vehicle and really liked our sales rep. However, the car was not detailed. I’m not sure what they did to it in the back, but they surely didn’t clean it. The mats still had a sticky residue, the car didn’t even smell like cleaner. I’m pretty sure they only ran it through the car wash. I know that we were the last car this employee had to clean prior to going home for the night, but the fact that there was a mysterious substance in the trunk mat and was not even touched left a bad taste in our mouth.

Sarah Elizabeth

The two young men at the desk were so friendly and attentive. Especially Josh I believe was his name. Extremely helpful and patient. Helped me with the app without zero irritation!!! I highly recommend them. I have never had any issues with my service from them!!

Casey Broome

I was moving across the country for a job and this was hands down the easiest car buying experience I have ever had. Jess went above and beyond to help me during the process of getting this car. I cannot recommend Lithia Hyundai of Anchorage enough! And I absolutely LOVE my car.

traci wendt

I had a great experience with Travis at Lithia Hyundai. He was very helpful and knowledgeable. Most importantly, he was able to work within my time frames, so that I was able to get the vehicle I wanted and make it to work on time. I had a great experience with everyone that i dealt with.I highly recommend this place.

keewikk

Amazing experience overall. Process was very quick and easy, and had exactly what I was looking for. Kaleb and Matt were two particularly fantastic employees, helping me delineate between my different options and being very patient with my lack of knowledge. Can absolutely recommend this location to anyone looking for a new vehicle.

Kenny Garoutte

Incredibly helpful salesman. Worked with my schedule to make sure I was able to get the car home as soon as possible. The finance was very thorough in explaining what they were able to do for me and helped put in in the car I wanted. Overall great experience!

Martin Cary

First rate experience all the way around. Great sales team, great help arranging snow tires from the parts manager, excellent orientation of the cars features and wonderful car. Couldn’t be more pleased with the entire experience.

Maureen Occhino

Great customer service! I had two very helpful sales agents who answered all my questions over several weeks, and also a great finance rep. Couldn’t be happier with my new vehicle and the dealership!

Bob Stickney

I would recommend Lithia Hyundai to any one looking for a great experience. The staff was amazing to work with. Thank you Lithia Hyundai for the awesome Tucson Nline. My wife and I love our new car the first new car we ever purchased.

maeve Desde

Excellent service. Took some time because of paper work but left with a new car. There were some entitled customers they were handling at the same time who thought the long wait was to run them off but the employees did a great job dealing with them.

Mike Russell

My 2nd purchase at this location and the Elantra Hybrid was the right vehicle for me. The service is professional as you would expect from a quality dealership.

Keith Elston

This is my go to dealer in Anchorage. Every time I have purchased a vehicle from them, it has been a very simple process. Edric was great to work with on this purchase. I will definitely be coming back for my next vehicle purchase.

Scott Reynolds

Great place to buy a car. Ask for Edrik he was awesome helped us find the best car to meet our needs. Considering this was the first brand new car I’ve ever bought I’m super happy with it.

Blanche Sheppard

I purchased a vehicle here and had an ok experience. They try to get you the very least on the trade in value, but that's to be expected. I purchased before the pandemic, and would consider getting a vehicle there again, if it were not for the almost $6,000 markups they are placing on vehicles. I'm sorry, but no, I will not purchase something $6,000 over MSRP. I am taking my business elsewhere this time around.

Melissa Berven Fox

We had a wonderful experience buying a new Hyundia Elontra. Sales staff (Jess) was professional and answered all of our questions. Finance (Matt) was easy and quick! We love the new car. Thanks guys!

Jessica elaine

Working with Edrik at Hyundai of anchorage was an excellent experience! From test driving to correspondence regarding when new vehicles would be in, to accuracy with price, finance and pick up process, I couldn't have been happier! Buying a new vehicle is a big deal and I appreciated no pressure and a lot of patience! Edrik was beyond wonderful throughout the whole process!!! We had to bring my 6 and 3 year old the day we bought the car and he was so kind and helpful in helping Keep them Occupied while we signed papers and worked with finance. If you’re in the market for a new or used car, go see Edrik at Hyundai of anchorage !

pamela mulder

My experience at Lithia Hyundai was beyond awesome! I was so impressed with Caden in the Sales Dept. Very knowledgeable & I felt like he really went above and beyond helping me find my vehicle! Thank you so much!!!

Nate Elkins

Awesome experience where salesman are interested in you from the moment you drive into their lot. Jessica was awesome! Parts and service departments were friendly and accommodating.

Steve Catalano

Travis Richardson and the service department demonstrated that the sale didn't end when the car left the parking lot. I'm very happy with the service and attention I received when I brought our Palisade back for a recall service.

Arlene Miller

Our salesperson/finance officer was Blayke and what a wonderful job he did. He answered all of our questions, was very pleasant and applied no pressure to buy. When it came to finance paperwork, Blayke was efficient and organized. We love our new car and will recommend Blayke to anyone.

Keith Williams

You won't find better customer service in Anchorage. Be sure to ask for Edrik if you are in the market for a vehicle. I have purchased two new vehicles with him as salesman in the last year and a half. Could not be happier.

gretchen holbrook

Another super arrangement to have a part replaced at Lithia Hyundai The service people are at the posts early. Each one is professional, friendly!, and flexible to smooth out situational details !¡ Thank you for all your own’s personal efforts, professionalism, and keeping your ViBes curious to figure a Best way GretchenHolbrook

Terrell Brewer

The best experience I have ever had purchasing a vehicle. Travis the salesperson was amazing, he listened to me and found me the perfect for, 2023 Palisaid!!

Jen Ruckle

Purchased our first Hyundai yesterday, a 2018 Tucson. Our salesman, Brennan, was very professional, listened carefully to our wants, explained the cars' features in detail, and stayed late to complete our sale. We managed to work our monthly payment to exactly what we expected. Blayke was our finance guy and he was very personable and professional as well. The car is going to be a great fit for our family and I was very impressed with the options for extending our warranty to 10 years/100,000 miles, with 2 free oil changes a year (for a modest add-on to our monthly payment). When we returned today for the detail (because we finished our transaction after-hours) and to get a quote for a second key fob, the detail was quick and the sales team even threw in the second fob for no charge! So far, I am super impressed with the customer service, the car, and the peace of mind with the warranty. Definitely recommend.

Austin Y

I didn’t end up buying a car because I was not willing to pay the mark up. That being said I really appreciate how respectful and nice Blayke was.

Dustin Flood

Our experience with Lithia Hyundai of Anchorage was above awesome! All the staff were friendly and welcoming. Nathan helped us a lot through the process and he went above and beyond to make sure we were able to drive off with the vehicle we wanted. We highly recommend Lithia Hyundai of Anchorage. We will see you again in the future!

song why

10 out of 10. Just go see Danny. I have gone to several dealerships and from the moment I stepped out of my car, the salesmen were relentless. I had an awful experience at a dealership down the street where they were following me as I viewed the inventory in the lot and proceeded to ask me 3 different times, in a matter of 20 minutes, if I needed help and i had barely viewed one row of vehicles. I declined each time and safe to say, I left and will never step foot in there again. Kia was different. I first spoke with Mark to schedule a test drive and to look for a trade in. Since Mark was very new on the floor and still training, he knew when to ask for help to get us started on the right foot. Danny happily stepped in to assist and later on take the lead in the transaction. He went to bat for us on our trade in value request and kept me in the loop on shipping since all the delays getting it to Alaska. The whole process was the smoothest I had experienced and I will absolutely send everyone to Danny. Also, I cannot forget Augie in finance. He really knew his stuff and got us in and out on our paperwork in about 30 minutes. Thanks the best experience I've had with any salesman and dealership.

Monday

I had a wonderful experience purchasing my brand new vehicle in this dealership . The process was stress free and pleasant. My salesman NATHAN was very thorough and knowledgeable, professional and goes above and beyond . What an excellent customer service He provided me. He was able to find me a vehicle that suited my needs. My experience was easier, and faster and will definitely recommend this dealership!

Aly K.

Pleasantly serviced for sure by Travis Richardson! My husband and I went in to get a new “mom” car since our recent one is temporarily out of service. We had no idea what a high demand it is, let alone lucky to find a car in person to take home same day. This was our 3rd dealership in one morning. Travis met us at the door warm and welcoming. He also included me (as wife) in the conversations of mechanics as well, since it was going to mainly be driven by myself. Most still speak towards my husband for mechanical specifics. We told him exactly what we were looking for and he helped us find the perfect car without going down too many options. It was quick as possible and easy, Hyundai also has the best hands down car/powertrain care! The only thing we witnessed that wasn’t over and beyond, was as we were waiting to see the (also amazing) finance lead, we had to over hear a younger gentleman train an even younger new employee. Hearing his ways to not ever let anything be his fault as the dealer, kind of awkward and lack of awareness of buying customers around was not the best. He wasn’t our dealer but we were buying from the overall business so we shouldn’t be hearing their hacks. Overall experience was GREAT and customer service was awesome!

Justin Erickson

Very easy car buying experience. Nate responded quickly to emails and took care of me when i dropped in unexpectedly to purchase a vehicle. Nate was fantastic throughout the whole process.

9T0E7

Great sales team that is easy to work with. They also have an inventory filter that displayed vehicles physically on the lot. In today’s market that is invaluable when most vehicles are “in transit” or already sold upon arrival.

Coley Lyn

The team at Lithia Hyundai are awesome! Shout out to Christian Diaz. He took the time to help me find the truck of my dreams and ensure I had every question answered on my new ride. From start to finish the experience was positive, easy and fast. Thank you all so much!

Jake Klusewitz

Fantastic service! My girlfriend was looking to sell her car since we are moving out of state. We got her a Kelley Blue Book Instant Cash Offer beforehand. The dealership offer was slightly lower than expected, but fair and well justified. The salesman we worked with, Eric, was upfront with us and answered all of our questions fully without beating around the bush. We left with a good understanding of our quote, the expiration date for the offer, and the next steps for turning in the vehicle. He gave us time to look at our other offers, but ultimately we went with Eric because of his friendliness and directness. With the sale finalized, we feel good about the decision!

Allan Padash

Very professional and extremely helpful staff. I felt very comfortable taking my time to view and test drive various cars. All the agents were great and Eric, who was assisting me was very patient and understanding. The finance guy was very helpful too and was really trying to help me in my difficult situation. I highly recommend this dealership!

Josh Laker

Caleb was super helpful and the whole buying process was easy. No complaints! Bad time to buy a car, sure, but if you have to buy one, get it from here!

Philip Long

Blake was one of the best salesman to work with! He was and is on top of everything! One of the best car buying experiences I have had. 😊 …

Amber Pineda

Nate, is amazing, he made the buying process so smooth and easy. The other staff was very pleasant. I will be buying my next car from them.

Seen So

Service desk has always been kind, helpful and transparent in their communications. I had my Hyundai for about 5 years and have been seeing Lithia Hyundai for my auto needs the entire time.

Saidy Yulissa Alvarez Donis

I loved the way Hyundai Lithia welcomed me and the patience and efficiency they work, It did not took too long to process the selling, I walked out with my car, Thank you for everything

Brielle Boswell

I highly recommend working with this location. Everyone we came into contact with from the sales guy to the finance guy were so nice. Everyone was very informative and not at all too pushy like you deal with a lot at dealerships. We worked with Christian for over a month to get the exact car I wanted and he made the process less stressful for me. Highly recommend.

Kathleen Aloia

The customer service here is by far the best i have ever experienced. They are friendly, fast and efficient. When your car is being serviced you can get a free ride home and back. They keep you up to date on what's going on, and encourage you to ask questions. i am so glad i bought my car here!

Breanna Diaz

Nathan was excellent to work with. Very easygoing and didn’t make us feel pressured at all. He had all the vehicles we wanted to look at lined up and ready to test drive, even pulled a couple comparable cars out so we could get a better comparison for the ones we were really interested in. Everyone was very kind and professional, didn’t feel like anyone was trying to force a sale on us. Best car shopping experience I’ve had.

Brandon Boykin

Travis helped us buy the vehicle we came in to look at which was the palisade. He got us through the process pretty efficiently because we were on a time crunch. This was honestly the fastest I’ve ever been able to get in and out of a dealership and buy the vehicle I wanted. He did not try to convince us to buy any other vehicle which I was really appreciative of. Couldn’t have asked for a better experience.

Anna Griffin

We had a wonderful experience with Hyundai! Definitely not what we had planned, but after poor experiences at a couple other dealerships it was a wonderful surprise. We found the perfect vehicle for our family with the help of a super friendly staff. We traded in our car and we were able to drive off the same day with our new Palisade. Thank you Hyundai!☺️ And thank you to Kaleb D, the salesman who helped us through our process.

Nikki Squires

Needed my wheel locks replaced. Team was fast and courteous. Kevins was a pleasure to work with.

Mary Sorensen

I gave 5 stars for a reason. They are Rock Stars! I’m so happy with the entire process of purchasing a car through these guys. The customer service was impeccable. They had a nice selection of inventory. I felt so comfortable the entire time, never pressured. My salesman Eric walked me through everything, he even sat with me in the car to go over all the buttons and their functions. Layne, in the finance department explained everything to me in detail so I understood the paperwork. I have never had that level of customer service with any other vehicle I have purchased. If you are in the market this is the place to go. I will definitely be a repeat customer when that time comes again.

Patiphan Annak

Had an amazing experience, Cameron and Matt were very friendly and professional. They explained everything in a way that was easy to understand and answered any questions we had for them. I had a wonderful time and loving my new tucson. I highly recommend this place and will be coming back in the future.

Melvin Miller

Oil change performed between 3-5k miles, lube technician did not inspect brake pad friction material, due to lack of certifications. Technician marked air filters as needing service soon even though they were changed 1.5 months ago myself and they're still pretty damn Clean

Denise Steve

Salesman Cameron Kerns is the best salesman I've worked with and definitely recommend going to him for any vehicle inquires you may have. He listens to exactly what you want and need, goes above and beyond. This man deserves the employee of the month! If I ever need another vehicle, I am coming back to him! Definitely 1000% recommend Cameron

Celena Spencer

This is my first car and it was a very smooth an easy experience, Cameron was very helpful and got me in the car I wanted! Thank you guys so much! ❤️

Liza Gradinar

did a great job helping out a first time car buyer! i would recommend this company to anyone.

Adam Schwartz

Lithia Hyundai got my family into a vehicle that meets our needs with a high level of customer service and excellent sales staff.

teamhaak

The team at Lithia Hyundai of Anchorage is top notch! They were personable, went out of their way to make the experience special and took steps to cover all areas of the process efficiently. Each person I have encountered has been excellent to work with. They even have a concierge type service that goes over all the functions of the vehicle before you drive it off the lot! I highly recommend them for your next purchase!

Victoria Exipakinouca

Thought I needed a key cut due to foolishly leaving my spare in the lower 48 and not being able to locate my only key I brought with me to Anchorage. Mark from the parts department was very patient with me and came up with a reasonable solution to getting another key to my car in a reasonable time. Thankfully, my key was located, and everything turned out well. Thank you again, Mark!

Angie Geary

We came into the dealership knowing we wanted an SUV with specific safety and comfort features and our sales guy Shane helped us get the exact vehicle that we envisioned. He didn’t try to sell us on other vehicles that were more readily available, he remained open and honest throughout the whole process, and was communicative as SUVs that met our criteria arrived on the lot. Great experience, seamless process, highly recommend Lithia Hyundai for getting a new (or used) car.

Mario Blandino

Everyone was great, car buying is a time consuming process and they made every effort to make sure my wife and I were comfortable.

Andrea Hudson

My first scheduled appointment for maintenance went well. Brought my vehicle in and it was ready early. To my surprise Lithia paid for a Lyft to take me back home and to pick me up when my vehicle was ready. I also received lots of reminders that my vehicle was overdue for maintenance. Customer service was phenonemol. Kevins was really helpful and friendly.

Zobeida Rudkin

This was my first time buying a car and Edrik at Lithia Hyundai made it super easy and pain free. I walked in knowing what my budget was and he helped me pick out a car and get everything taken care of, including insurance and financing. It was a fabulous experience and I will be recommending them to anyone that is talking about buying a car!

Stephanie Freitag

10/10 would recommend. Purchase process was painless and I love my new car.

Tiffany Vassar

The staff are amazing and helped me get into my new Tucson Hybrid. The car drives better than any car I’ve driven and handles very well in the snow. Edrik made the process super easy and was very knowledgeable about the vehicles features. I’ll always come back to Lithia Hyundai for my vehicles.

gillian wurts

it was awesome! nathan was super helpful from the start a tried everything he could to make it the easiest expirence for me!!! this was my first time buying my own car and it was like a dream! they introduced me to the people in the shop and everything was fantastic

Jared Beaudoin

Spoke with Travis regarding a vehicle they had on the lot. Went through the negotiating and made the trek to Anchorage with the family. Travis is polite, courteous and precessional. Ultimately bought the vehicle, even though the original agreement was not being honored. Travis was transparent about it and the sales managers reasoning for the additional funds. All in all, would work with Travis again, but will require agreement in writing prior to closing.

Lawrence Donnellan

Jessica and Blayke were very helpful in the process of purchasing a new vehicle. They were very personable and made the whole experience comfortable!

Jamie Klushkan

Shopped online first, saw a vehicle I was interested in, went to test drive it, ended up purchasing it same day. It was quick, and I felt informed about everything every step of the way. I was in and out in 3 hours. Thanks Hyundai!

Mackenzi Alm

Everything was seamless from start to finish. Cameron was an excellent salesman to work with. Very knowledgeable and I never once felt pressured into buying! The entire staff was extremely friendly and welcoming.

Marie Vanderbilt

Blake was extremely helpful and knowledgeable about the vehicle. Pleasant attitude and easy to communicate with.

Forbidden Love

Definitely recommend you to come down to Lithia Hyundai of Anchorage &have a look! Great customer service from Kaleb Demientieff (sales representative), he was patient/knows what hes doing &did everything to make sure we got the vehicle we wanted!🥰Layne Gunter (finance), awesome customer service, friendly &knows what he's doing. Kaleb &Layne made our experience at Lithia Hyundai of Anchorage an awesome one.. next vehicle we will be coming back!🤙

Robert Feddersen

Great place, customer service is ok. They do great with my car. The only issue is I can never get a hold of the service department via phone. I get this massage saying to text another number and they will get back to me asap. I never get a call back. I have to schedule an appointment through there website and that’s not an issue. I just prefer to call it’s easier. Other then that great place.

K.C. Clay

Trustworthy - refused to sell the vehicle I found on Carfax because of a transmission problem Adaptable - rolled with it as the trade in and purchase vehicle changed rapidly Patient - answered all my questions and listened attentively to my elder relative’s stories as though there were nothing more important than us Courteous - made sure we were comfortable and treated us with respect No pressure - I gave my list of needs and a price that they worked with, not trying to talk me into more expensive models; when it came to extending the warranty, we examined each option based on my driving requirements and I chose what I felt best suited me Great deal - Kelly Blue Book and Carfax agree Overall, I had a fantastic experience with Nathan at Lithia. It had been 21 years since I last purchased a vehicle, and I would rather have gotten a root canal.

Christopher Nelson

Absolutely love this dealership! I've bought 2 vehicles from these guys in the past month and it has been an easy process each time! Absolutely love this place they helped us heaps and bounds when Kendall ford screwed us! I highly recommend lithia hyundai! THANKS GUYS I LOVE MY 2022 HYUNDAI SONATA!

Walter Bryant

Read some reviews before I went, felt confident this was a good group of guys, and I was not disappointed. Purchased a used car, it was what I wanted, and it was right for our needs. The purchasing process with Lee, the sales rep, and Layne, the finance rep, was smooth and I felt no pressure at all. The approach these guys take for car sales sets a new standard for putting the consumer first. Had I known this before hand, I would have purchased my previous vehicles from them. I definitely recommend checking these guys out for your next purchase.

Walter Drutok

I had originally made an appointment at a competing car dealer to look at another vehicle. Upon arrival to competitor, they did not have car ready, it was being detailed or something. I live in Wasilla so I felt like I wasted an hour drive. I checked out other dealers and saw Lithia Hyndai had a vehicle I wanted to look at. I called and spoke with Christian. He was extremely polite and professional. I wanted to look at a used Ford Taurus. It was a little more than I wanted to spend but I figured I would check it out. Upon arrival, I noticed the car pulled out front and was started. Christian greeted me and answered all of my questions. He was again polite and professional, not pushy at all. I drove the Ford and it looked and felt like a brand new car. I traded in my Toyota actually getting more than I paid for new in 2020(pre-rona days). With the trade in amount and exceptional customer service provided by Christian, I bought the car. Christian even set up the service appointment for the new Nokian studded tires and cold weather heaters for engine block, battery and oil pan. His exceptional service is the main reason I ended up buying the vehicle. This is the second vehicle I have purchased from a Lithia dealer. I plan on giving Lithia dealers years of business due to everybody’s exceptional customer service skills and professionalism. I have bought several vehicles from all over the country in my 25 years of driving. Christian is by far a standout, I foresee a great future ahead for him paying huge dividends to Lithia Hyndai. Great job!

Doris Spencer

I am truly thankful for the experience with purchasing our brand new car, thanks to Christian Diaz. He is very kind and welcoming. He was very patient and quick with our wants and needs, especially with having an infant with us, he made sure we were comfortable at all times! As someone who used to work sales, I am beyond happy we went to Lithia and met Christian for our car. He didn’t try to upsell us or anything of the sort which I deeply appreciate. He listened to what I wanted no questions asked, gave me the best of the best and my little family left there fast, happy, and excited! Because of him, he had made a forever family of Lithia Hyundai! I would recommend Lithia Hyundai to anyone who needs a car and Christian Diaz to help you get it! Thank you again Christian and Lithia Hyundai!!

Eve Lucero

It was no secret that I knew what I was looking for in a vehicle. I went to Lithia Hyundqai having done research on the vehicle I wanted and Erik helped me by making the buying process as painless as possible. He picked up on my vibe and worked diligently to negotiate my payments down to the range I needed them in. Then, within just a three hour window I was the one sitting behind the wheel of the latest Kona- zipping all over Anchorage. 🙃 I highly recommend Hyundai's customer service as Erik remains committed to my satisfaction with this new vehicle.

Calvin Jordan

Great service. Made buying my first car very easy.

Selena Bailey

We are return customers at Litia Hyundai of Anchorage. As always they were friendly, helpful and not pushy. They helped us select a car that had everything we were looking for.

Shellena Beals

Shane O’Neil is a very nice guy and had no problems showing me the vehicles and answering all my questions. Blake the finance man was very quick and efficient. Was one of the best buying experiences.

Brenda Lea

BLAYKE WAS VERY DETAILED ABOUT. THE VEHICLE WE PURCHASED. BEST CAR BUYING EXPERIENCE.

Isaac Rachlin

Top quality service with blue collar prices. From the moment you walk through the service door you are greeted and all your concerns are listened too. No judgement of not understanding parts on your vehicle or how things should work. The service team there along with the service manager Kevin Garza have made me feel very comfortable every time I’ve had to leave my vehicle there for service. I almost look forward to a visit there. I recommend their mechanical expertise for any vehicle you may need work done on. They are knowledgeable and honest.

Wayne Anasogak

We had a great experience at Lithia Hyundai Of Anchorage. Great Staff members

Dianne lugo

My family always buy our car @ Lithia Hyundai! Nathan helped me find the perfect car. He listened to what We wanted. walked me through everything, he even sat with me in the car to go over all the buttons and their functions.Definitely recommend them!

Lacey Centeno

Our salesman, James, was great! He listened to my husband and I when we purchased our new Palisade. James also did everything he could to ensure we were out of the dealership by my deadline. This was my 3rd time purchasing a Hyundai and I would recommend this dealership to anyone. I'm sure I will be back!

Michelle gutierrez

I have worked with Travis in getting a few vehicles now. It's always been a pleasure to work with him, trust what he says.

Dongqiang Liu

Labor is a bit expensive, $175 and he only said the brake pad is thin but the rotor is good. Ended up changing only the pads not the rotor, but the mechanic later said the rotor has grooves and need to be changed.

Amanda Sanchez

Buying a car from Lithia Hyundai was, by far, the best car buying experience I’ve ever had. I have, let’s just say, *challenged* credit =\. I was turned down at several dealerships, refused to work with at some, and approved at others, but with astronomical terms on old used cars that probably would’ve broken down within a year. I gave Lithia a call on a whim and spoke with James Fikes who was more than kind and helpful. I don’t know what magic he worked, but he got me approved for a 2018 Jeep Renegade with extremely low miles in no time at all. Nervous about making a decision on the spot, he let me leave the dealership to think about it without pressuring me to finish the deal. I received a nice email from him later that night and I decided to return the next day to finish the deal. Knowing James was off that day, I called and spoke with Edrik Sanchez, who was equally kind and helpful. All paperwork was completed that day, I received a great car with very reasonable terms and an amazing warranty, even given my credit issues. Edrik even picked my daughter and I up in the car from the rental car place after we dropped off the vehicle I had been using. They went above and beyond for me and I couldn’t be happier with my purchase. When the time comes for me to upgrade to another vehicle, I will, without a doubt, be using Lithia Hyundai of Anchorage and I hope the three men I worked with that day are still there!

Regina Dietrich

Edrick worked quickly to get me into a Tuscon N-line when I was on a tight timeline for a new vehicle. Excellent service and very responsive.

Autumn Wimberly

We were extremely impressed with the customer service, especially since we left from another dealership that lacked. Upon entering we were greeted and asked what we were looking for, and who we might have spoken with over the phone. Was escorted right to Jessica’s desk. She was very personable and prompt with the car faxes of the cars (Nissan Rouge) we were looking at. Upon looking over the car faxes we realize the cars were not for us. She immediately suggested a Hyundai Santa Fe. It was more than we were going to spend, however it had a lot of great features we couldn’t pass up. We were also impressed that she passed us to a more knowledgeable sales rep who deals with used cars more. We felt very taken care of. Down to the extremely rainy day, when Zack escorted us to the car with an umbrella. We didn’t feel pressure to make the purchase. That was important to me, is working with someone who had my interests in mind. Everything was wonderful until we got to the finance department. Working with Blayke was interesting. He made a lot of mistakes, needing to print off new paperwork and needed us to resign. Seemed like he didn’t know his job well. What mostly gave us a bad taste was the hard sell. Explaining the extended warranty packages was awkward and pushy. Like he sounded like a “used cars sales man”. We were not interested since we were already at our budget limit, even if it was a good deal. Asked him twice about not needing to up sell us. We left the dealership without the car because it was not detailed and there were rips on the back of the third row interior that was addressed in negotiations and finance that was going to be fixed. Left the car for two days and received a phone call that the car was ready. I was very disappointed to see that the car was not cleaned to the level of standard. The carpets were vacuumed but the upholstery was stained and dust everywhere. The manger we spoke to assured us that is not standard and encouraged us to come back to get those things addressed. Also the traveling interior mender would be available too. I am coming back in tomorrow to get these concerns addressed. Overall we were very impressed with your staff and your dealership. If someone is in need we will surely send business your way.

Sandra Cox

I called Lithia Hyundai about a used car I saw on their website. Jeremy answered the phone and told me the car had been sold. He asked what I was looking for, I told him and he promised to call if he found a vehicle like I wanted. Two days later, he texted and told me a vehicle like I wanted had just been traded in and he could send me pictures, which he did. (Unusual in my experience for a used car salesman to actually follow through with what he says.) My husband and I drove into town that evening to see the vehicle. We agreed on a reasonable price and the next day the car was inspected, minor maintenance & detailed cleaning done so I could drive it home. Logan was patient and very thorough in finance with all the paperwork. Jeremy was great through the whole process - even went through and explained how to work everything in the car. First used car I've ever bought that came with a 3,000 mile warranty! I LOVE this Santa Fe! I used to be a Subaru driver but I think I've been won over by Hyundai!

Lora Nordstrom

I have leased numerous cars over the years and this was by far my best experience to date! And on top of that, I truly believe the Santa Fe I chose is far superior to any of my previous vehicles! Jeremy was fantastic to work with in Sales. He was very professional, knowledge and patient with all my questions. Layne was so helpful in working out my lease options and Nick handled my paperwork like a pro. First time for me dealing with Lithia Hyundai and overall I was very impressed and felt taken care of by the entire team. Great experience and great car...win/win!!! Thank you!!! 😃

Amy Coleman

Eric was amazing to work with. He worked extra hard to help me get the vehicle I needed. Everyone there was so kind and helpful. Highly recommend!

jack ricker

Really appreciate service I received, love my Hyundais

Trisha Davis

I bought a new palisade from Lee Hansen last Friday and I am loving it! Lee was so helpful and funny, he made the long process of buying a new car not so incredibly boring. He made sure to show me all the fancy new tech and make sure I actually knew what I was doing. He even cleaned my car himself when the service people were behind. I would buy a car again from him in a heartbeat. Thank you again Lee!

Laurakate64

Polite and friendly team in the service department that will get you taken care of.

Heather Smith

Best car experience in my life. It was a great experience and I look forward to returning for any maintenance needs. Our sales guy, Odysseus, was outstanding! Not only was he a fair and honest sales person, he was a great and down to earth person. Oh, and love my new car. Been a loyal Toyota driver for forty years. I was in the market for comfortable and reasonable comfort and I never thought I’d find that with a Hyundai...well, guess what, I did. I got all the bells and whistles at a crazy and awesome price. Wow!

Rony Holmquist

One of the first vehicles I looked at was at Lithia Hyundai and I ended up buying that vehicle. Shane was a wonderful salesman, very knowledgeable and helpful. All the staff were friendly and able to answer all of my questions. I would recommend Lithia Hyundai to anyone for their vehicle needs.

Taylor Garcia

Lee and Stephen were amazing in helping us find a great vehicle and getting it financed. They were fun and easy to talk with and made the whole experience incredible. They were super patient with us even for how late we ended up being there. As a first time car buyer, the experience exceeded my expectations. If we're still in Alaska, I'd love to go back to them when its time to upgrade!

Rhiannon Benedetti

All staff are fantastic! Salesman Caden Reed was great to work with.

Wendi Shanks Finkler

Great prices!! Great Employees!!!! I compared every single dealership in Alaska in regards to prices and what you get for your money and Lithia Hyundai came out on top!!! Then I scheduled an appointment to test drive the car and both the salesman and finance guy were awesome (I know you’re probably thinking, that’s they’re job, they’re supposed to be) but in the past, when I’ve bought my prior cars from other dealerships, they were nothing in comparison.

Nyomiee Adams

Aaron was extremely helpful! I went to many different dealerships nobody took the time or put in the effort like Aaron! He explained everything i needed to know. He gave extraordinary customer service from the the Second I walked through the door to the second I left! He made it possibly for me to walk out with my 2017 Mazda! I told him my price range and what i was looking for and he made it happen! I highly recommend Aaron as a sales person! I’ve worked in customer service myself for a while now he is exactly what you should look for in a sales person!!!!!! Thank you so much!

Chas. Schroder

Lee was a joy to work with. He was courteous, knowledgeable, professional and a danged fine sales pro. You have a keeper there. Finance was very easy, we didn't even get hassled about not choosing the extended warranty. I would heartily recommend this dealership and the employees I worked with.

nashara culbreth

Everybody was great to work with and made buying a new car so quick and painless. This is my second vehicle I’ve bought from them and couldn’t be more happy.

Lynn Goettinger

From being greeted at the entrance to the parking lot to the car being delivered to my place of employment, my experience was first-rate and excellent! The salesman was super friendly, knowledgeable and eager to please, and the management made the paperwork flow smoothly. It was the best car-buying experience I've ever had. Thank you, Lithia (especially Oskari!) (This is with respect to the car-buying part). The service part of my experience was also excellent. The service desk was responsive and gave me all the information it could, and even though my car was not salvageable, they were very kind, considerate and helpful in delivering the news and providing options. Thank you!

Judy Colin

I love my new car! I've been a big fan of Hyundai for a few years now. The folks at Lithia are super to deal with. I got what I needed for my trade, and the deal was great. My salesman was very patient with me, as I test drove several different models before making my decision. Their service dept. is great as well. I hope to have my new vehicle for many years to come! Why wouldn't I, the warranty is fabulous!

Elvin Harris

We just bought a new Hyundai Elantra at Lithia Hyundai last week. Jack Nixon was super to work with, and he is very knowledgeable. He followed up after the sale to make sure we were taken care of. He even took us back to the parts department after we asked about splash guards, and got an appointment set up with the service department to have them installed that day. He’s super easy to work with. Chris in service, Jeremiah in finance and all the other employees were great also. We were very impressed with all the employees there, they all presented themselves as being very professional and extremely well groomed and dressed. Quite an impressive dealership. Thank you Jack! 11-28-18 We just had our first oil change yesterday and they got us in and out in no time! Super service!

Justin Young

Great service. Made our purchase a very easy.

NM MILANI

Aaron, our salesman, was awesome. The perfect balance of courteous, friendly and professional. He worked very hard to help us drive away with the car we wanted. He's genuine and honest. We would definitely buy from him again!

Jamesha Russell

Really appreciate the Hydai team!!! They always take care of my needs. I've been a proud Hyundai owner for years. Service is amazing as well. Hats off to Nate in Sales! If your looking for a new vehicle he is your guy! Very friendly and not the typical pushy sales guy!!!

Joe B

Edrik was very helpful in ordering car and getting transaction closed desoute supply chain uncertainty in this time of new car shortages. Really appreciate how he handled things in what was a pretty complex transaction.

Stephanie Lott

Amazing! Would highly recommend to friends and family.

Timothy Kim

What a phenomenal experience. I commend Leland Hansen, the head sales consultant, for his exceptional customer service and extensive knowledge of the vehicles. He has a thorough understanding of all the different models and is truly a well-versed consultant. This dealership has by far, the most reasonable and fair pricing in the entire state of Alaska. Not to mention, their customer service is impeccable. If you are seriously considering to purchase/lease a vehicle, this is an excellent place to come.

Athenia Brown

We went here not knowing what our options were with trading in our old car. Aaron Johnston was our guy! He thoroughly explained everything to us. He helped us find the car we were looking for with the very best deals. He went in depth explaining our new vehicle and the interior/accessories. Lithia was wonderful but Aaron was what made it even more special. He cares about his customers.

Cindi Crawford

Our car purchase experience at Lithia Hyundai of Anchorage was excellent. Jessica our sales rep was knowledgeable and worked hard to get us into the vehicle we wanted. Layne, the financial person was very helpful and easy to work with. Have owned Hyundai’s since the mid 80’s-very satisfied.

Joseph Thomas

Very informative and not pushy at all. Purchase process was quick and hassle free. They took care of everything.

William Parmentier

Not going to lie, best deal in town to include the valley in regards to new vehicles. Also, best warranties across the board that I have found. I shopped around for a week before settling with Lithia Hyundai of Anchorage. The process was also rather quick and I was pleased with that. Thank you Shane O’Neill for setting it up as well.

michelle williams

From the time we first arrived to the completion of the deal, we received excellent service. What was really great was it was not an all day process our sales representative was personable, knowledgeable and gave full disclosure. I am sure that everyone who purchases a car from them will receive the same service from each representative, our representative was Matt who responded to our questions with great professionalism.

NOFWAY

Great dealership and my Salesman was Super Nice !!

Meredith Rude

The staff at Lithia Hyundai are super friendly & welcoming. They are not pushy at all. They are quite knowledgeable, and happy to answer any questions you may have about your potential new vehicle, and, they are not afraid to admit if there’s something they aren’t sure about. I appreciated the time they spent with me while I tested different vehicles and eventually made my purchase decision. The whole process was a positive one and I am super happy with my new ride. It was apparent that they wanted to be sure I was happy with my choice. I’d gladly buy another vehicle from Lithia Hyundai.

Kara Strong

My experience with Lithia Hyundai was excellent! My salesperson, Brennan, was awesome. He was patient with all our questions and NOT rude or pushy. Everyone I dealt with, from sales to finance, was friendly and knowledgeable. This is my first Hyundai, but it won't be my last! I would recommend Lithia Hyundai to anyone looking for a quality car at a great price.

Grant Morris

By far the best car buying experience I've ever had! Totally stress free, no hassles. Everyone there was professional, courteous, and patient. At the end of the night I left with a great car and an excellent warranty at a great price!

Jacob Randazzo

Just average service, no deals or discounts, and I had to purchase my own floor mats! It’s the little things, like floor mats in all new vehicles that make a big difference.

Martin Marshall

I've purchased two vehicles from Lithia, one used and one new, and my experience has been positive on both occasions. The sales staff have been open and honest, and at no point did I feel like I was being pressured or sold something I did not want or need. I haven't had the service divestment, but I'll update my review once I have.

Dennis Dunn

I had been looking for a car for my wife. I finally got tired of looking so when she and my daughter sat down and decided what the requirements for the perfect vehicle were they headed out to every dealership in South central Alaska. From the valley to south anchorage days went into weeks. Finally they happened onto the Lithia Hyundai dealer where they met Jessica. That evening my wife and daughter regaled me with the most awesome car shopping experience So the next day I went with them and sure enough met Jessica. Two hours later she and Logan (he referred to himself as the “finance guy”) had us in the vehicle and out the door. I’m over 60 and have bought and sold many vehicles. This was by far the fastest and most pleasant Car shopping/buying experience EVER! If any Hyundai executives read this I would say you might want to give both Jessica and Logan raises and/or big bonuses. They are making you money and making happy customers.

Heather McCarthy

Blayke is awesome. He's very knowledgeable and helpful.

Mishelle Johnson

I traded in my 2008 Accent and got a 2013 Tucson. I was very excited, but the longer I had it the more things I discovered wrong with it. Small things, but they caused my confidence to deteriorate. There are numerous little scratches and several "dings" in the paint job (some of which are already rusting) and there are also a handful of little chips in the windshield. The controls on the steering wheel for the radio don't work properly; rather than adjusting volume, the volume control changes the station. The rear wiper blade FELL OFF my car the 2nd time I used it. I took it to the dealership and they refused to replace it. I hadn't even made my first car payment yet and something literally fell off the car. Then, I made an appointment for routine maintenance online. I got an email confirmation, and showed up for it. They were closed for the holiday and no one bothered to let me know, or to reschedule. All in all, I am fairly satisfied with my car but less-than-satisfied with this business's low level of professionalism, lack of courtesy, and inadequate customer service.

Roman G

Easy buying process. Helpful staff. Great atmosphere

Chris Zwinkel

I needed a complete engine swap, Hyundai helped me financially and mechanically. Kevin was super helpful with keeping me updated and I got my car back pretty fast!

Car Guy

Hey these guys were great! I shopped there looking for a safe, reliable vehicle for my 3 girls. The sale person was Jesskonstantynowicz. Very knowledgeable and really considerate of my budget. All in all we left Lithia with a great car...And most importantly; we are happy with the price! Thanks

Jack Walker

Worked with Jordan Embrey on getting me a new family friendly vehicle, that met all our wants and needs. Jordan was the first to greet us, and he did so with a great attitude and plenty of knowledge about the vehicles. We told him about what we’re looking for and he got us what we wanted down to detail the first time around. Everything from test drives to paperwork were relaxed and professional. When it came down to getting the right deal at the right cost, he did what he could and helped get us to where we wanted be. After all was said and done he helped us get everything situated and ready for our family to be on our way. Wonderful experience with a great sales representative.

David Marron

I bought a 2018 Nissan and couldn’t be more thrilled because it was a car I wishing to get and finally it led to reality. James Fikes was the salesperson who walk me through the process of trading in a car for another, it was smooth no rush and he knew his stuff. Logan explained everything perfectly about the warranty and payments I need to make. Overall James and Logan are funny people to joke around with.

Shelley Robinson

Jeremy, Aaron, and Blayke were courteous, professional, and overall most helpful in making my trade-in process go smoothly. From outreach, test drive, negotiations, and financing, they worked seamlessly together to ensure my customer satisfaction. I will definitely recommend them to anyone looking for a vehicle.

Cassandra Cowan

I went to several different dealerships and Hyundai was the only one that would accommodate me in any way. Edrik was my salesman. He was not only polite and professional but willing to work with me in very aspect. Buying a car usually has the reputation of being difficult but it was the complete opposite. Thank you, Edrik for being so complimentary and making the experience a pleasant one.

Josh Petersen

I had a great experience here. My salesman Eric was extremely helpful and not over bearing. Overall, I felt like I got a great deal, and they took care of everything I needed promptly.

Alaskan Dreamer

Working with Edrik and team was great fast and easy at Lithia.

kristel ofiana

Service was amazing, Blake did a great job and deal with me to get a brand new car. It was amazing to meet new and good people to help you . Thanks to Mr Blake Mcarthy. It’s was my pleasure to be in this car company ⭐️⭐️⭐️⭐️⭐️⭐️⭐️💯👍🏻 …

David Donaldson

This was the most painless car buying experience that I've ever had. Sales woman wasn't pushy and the finance guy was straight forward. Got a great deal on a new suv. I will not only recommend but I will return when our family has automotive needs.

Denise Ondaro

Our experience at Hyundai in Anchorage was perfect. We worked with Lee to make the huge decision of buying our first brand new car. He was incredibly knowledgeable and had a nice calm attitude that made the whole process truly a pleasure. Our Tucson rides like a dream and we couldn’t be happier to drive away knowing they made sure all our needs were met and we knew all the ins and outs of what we purchased. We highly recommend you visit this dealership if you are interested in purchasing a new car and we also highly suggest you ask for Lee. You’re the best, Lee!

Megan W

Great experience! I was getting the run around at other dealerships with very pushy salespeople. My sales person, Jesse, is wonderful! I have troubled credit, but he was able to get me approved on an amazing vehicle and payment was much lower than I was expecting! Will definitely be referring people to here, and will be back in the future to buy again when the time is right! Thanks again Jesse!

Alana Conley

I just bought a new car from here and it was the best car buying experience I have ever had.Ted the salesman who I was working with was not pushy at all. He showed me what I was looking for and after the test drive still didn't push me into a sale. I sat down to start the paperwork and was hesitant because of my less than perfect credit but they worked very hard and at the end of the day I drove home in a brand new 2014 Sonata. Their customer service was amazing!! This car buying experience should be the standard across the board and I would highly recommend Lithia Hyundai.

Keith Martinez

Great staff, Nice cars! We worked with Edric and he was able to put my family and I, in a car that was perfect for us. Not only that, but i can honestly say it was a fun enjoyable experience. Edric made sure that i understood completely what was going on before we proceeded any further and i never felt like i was being pushed into anything. If i wasnt too comfortable with something they were able to tailor it to my needs so that we all left the deal feeling good! Great experience!!

skymaster

I've purchased 4 new vehicles at Lithia Hyundai over the last 10 years and have had a good experience with all of them. They are first rate with sales and service. I'm very impressed with the quality of engineering, safety, ergonomics and styling. I'm confident in recommending this dealership and brand to anyone looking to purchase a new car. The value is absolute.

Emily Berry

We pulled in a little after opening and were greeted with a very friendly sales rep (Lee), who didn’t instantly approach us, but still acknowledged us (which we prefer and it was pleasant). Lee showed us cars and asked questions to find out what mattered to us. He worked with what we wanted and helped trade in our old car. He was knowledgeable and fun! Blayke also made the financing part easy! We appreciate the time put in and are happy with our new Tucson! Thanks Lee! (And Blayke!)

Pat Borjon

Best warranty in town! We went back to Lithia because they did us right a year ago on our other vehicle. Finance salesman was too pushy on "upgrade options", otherwise would have been 5 stars. But even w/that 30 min sales pitch, I was in, treated well & out in my new car in time to get back to work for the rest of that day. Thanks Leland!! We now have a 2017 Santa Fe and a 2017 Accent.

Kristi Bower

I loved buying my car from Lithia Hyundai! Blayke helped me find the perfect car. He listened to what I wanted. Definitely recommend them!

Jeffrey Indellicati

Cameron... Excellent sales and customer service. Tony... Great manager above and beyond

Shawna Cooke

Everyone was so helpful and friendly. We were encouraged to take the car out and really get to know it. It was nice to not feel rushed. The whole experience was easy and straightforward.

sun tae ko

Thank you so much Christian Diaz for helping me buy my car He is fantastic

Reginald Simmons

Great Quality service from a great Lithia Hyundai Team! My Wait time was more then I expected for a heater Control Console unit and wiring kit, but hey it was worth it in the end…

Huchy

Sold me a nice car, got a pretty good deal on it. Their service department is an entirely different story however. Estimated hour and a half for a tire change, was told it would be less they just wanna get a buffer for time, except it took about 2 hours. If you need a tire change, go to Alaska tire service, in and out in 30 minutes for $20 less.

Yang Chunyan

Ask for Nathan, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and he knows his stuff.

Nicole Collins

Jessica was amazing and very knowledgeable. It was super easy and overall just a great experience. Thank you!

Seth Roberts

Great service and friendly staff. We’ve been very satisfied with our Palisade!

Garon Carle

From the time we pulled on to the lot and took a test drive in a 2020 Hyundai Palisade SEL, our experience was amazing! Leland took great care of us throughout the purchasing process. Leland was very knowledgeable about the vehicle and answered all our questions we had. Start to finish it took us about 2.5 hours to close the deal and drive off with our new SUV. I would highly recommend Lithia Hyundai of Anchorage if you’re in the market for a new vehicle. The new Palisade is loaded full of options at a price other car companies can’t beat. Plus you can take advantage of the amazing 1.9% for 60 months if you qualify. We had a wonderful experience and will shop at Hyundai again when we are in the market for another newer vehicle.

Katie Bishop

James was amazing! We told them the SUV we wanted and as soon as we arrived it was waiting for us! They went above and beyond to make sure that not only we got the SUV we wanted, but also, that we were taken care of in every aspect! I HIGHLY recommend Lithia Hyundai of Anchorage and James!!!!

Jeffery Batchelder

I had a incredible experience with Lithia Hyundai. I dealt with just one salesman over a 2 day period, and he did an excellent job finding the truck that I wanted. Very professional, not a pushy salesman, gives you time to think on your possible purchase. Just a overall great experience.

Joe Ward

Blake and the other staff were fantastic. They made sure that we understood how to use all of the features of the car and the options we had in making the purchase. They have checked this weekend to ensure that we are satisfied and to see if we had any questions. Lithia Hyundai's attention to detail and concern for their customers make us want to continue to do business with them for many years to come.

wes jones

Best car buying experience that I’ve ever had. The team members were extremely mindful of my budget and vehicle needs. Zach and Stephon has they’re work cut out on getting me approved. I would highly recommend Lithia Hyundai.

Greg Sonnabend

Salesman and his team worked quickly to make our sale happen…best car buying experience ever

Todd Chilson

Was apprehensive at first , my first time getting a brand new car, the rep was extremely helpful, and very understanding. After it was all said and done he literally saved me from myself! His assessment of my situation and my circumstances ,combined with what I wanted was dead on. He found the perfect balance .... so thankful I went to lithia of hyundai. Thank you Hyundai

De-An Watkins

The staff is always friendly! Kelley Torres is amazing. She sold me my car this summer. I still randomly get calls from her just following up; especially if she sees me in the dealership. I've been back in for maintenance periodically and my car was serviced efficiently. I recently went in to have a tire patched and they did it complimentary! No charge!

Paul Cohen

Beginning to end a wonderful experience. James was very helpful from the moment we first talked. Initially, the timing wasn't good and the financing didn't work out but time heals all wounds. I'm extremely happy with how everything worked out

Blayke McCarthy

Kelley Torres was my sales associate and I had such a great experience!! I got into a 2010 Hyundai Santa Fe that fits my growing family and I couldn't be happier. I had question after question about my warranties for days after I brought the car and she always answered her phone and helped me out. It was so nice that she didn't blow me off after the original sale. She really went the extra mile.

Diane Osterhaus

I had a very good experience with the salesman, Blayke McCarthy. He was extremely knowledgeable about the vehicle purchased. I traded my previous 2012 Sonata Hybrid that I bought new off the lot. I love the way these cars run, the 2017 is very smooth and a beautiful car. These cars do not get the gas mileage that is advertised on the sticker price in the window however. I can go two weeks without re-fueling though, not driving out of town. I hope you will look into the mileage problem. My previous car got way below the mileage it was supposed to get. I averaged 25 mpg almost all year, especially in fall to spring. Pretty good on the open road on a trip out of town - 35 - 43 mpg approx.

Ingrid Tru

Oskar was amazing from the get go. He was genuine, he was not trying to persuade me to purchase the car, he answered the questions my family and I had to the best of his knowledge. He did not pressure us or made us feel as if we had to be extremely careful to not get tricked, we did not feel rushed. When I notified him about us canceling the appointment we had to negotiate a car, he said there was no problem and to let him know if there is anything he could do for us. He did not insist and he did not blow up my phone with calls/ questions. We didn't go for the car we had seen since I decided to shop around some more, but when it comes to Oskar, I would love to do business with him In the future.

Sabrena Combs

Excellent customer service! Eric was a wonderful sales representative and Lane did great with finance and paperwork. Great experience all around.

Jason Edwards

Jack Nixon was my sales rep, he had patience due to my long work hours, he was versatile when it came to communication. Most of our conversation was through texting. He found a vehicle that matched my preferences within a 2 week period. Being that I am not an ideal buyer to any dealership (low credit/ low down); I was surprised to be treated in a professional manner and even more surprised to have successfully purchased a vehicle, not to mention with a warranty and free oil changes. I would recommend Lithia Hyundai and specifically Sales Representative Jack Nixon.

Gini Perry

These guys are great at customer service and actual vehicle service, as well! I've always been well taken care of, they are good communicators and I always know what to expect.

Emmanuel Santiago

Went in just looking, got talked into getting a new car. The apr was really high at first( 18.59% ) came in the next day and talked to Thomas and he worked out a deal for me to lower it to 8.59%. Thomas was great. Blayke on the other hand........ When we worked out the deal he shoe horned in the extended warranty and the lifetime oil change. When I asked him about it( because I didn't want it) he stated that he had to include it into the deal to show that he made a profit on the plan. Instead of being honest and telling me how it actually worked.i am glad that they didn't give me much hassle on returning the warranty and oil change though so thank you for that.

Amaris Rosario

I can't give enough praise to the staff at Lithia Hyundai. Everyone I came in contact with was extremely friendly, professional and genuinely interested in helping me find a vehicle that best fit my budget and satisfied my needs. Car buying was more stressful than exciting for me this time around, and the folks at Lithia Hyundai were instrumental in keeping things positive. Thanks to Jim and Odysseus especially for all your time and attention!

Abra Patkotak

This was a great auto buying experience. Nathan was so helpful and informative and patient throughout the whole process. I’m grateful to have had such good help in the car buying process and would recommend Lithia Hyundai of Anchorage to anyone shopping for a vehicle.

Michelle Waldren

My experience with Lithia was great. They made me comfortable, welcome and were kind and patient. My salesman Steffan Wog did everything he could to accommodate me and did an awesome job!. It was an all around pleasant experience and I drove away with a car I really love!

Robert Z

bought a used Subaru from here a few weeks ago. paid more than book value because they hadn't listed it yet. not happy about that. when i went to pick up, it wasn't ready due to a mess up on their part mechanically. they got me a rental for a day (very nice), but rental company people were confused on deal. hadn't even made a payment yet when a belt came off the pulley on the front of the engine while driving down the road. fortunately, they had a 60 day warranty on the vehicle that covered the problem. this car is a problem already besides being overpriced, but at least the service department took care of the problem. hopefully, there will be no more problems. i had taken it to a specialty subaru shop right after buying it, and they didn't catch any problems. but they only had it for less than 20 minutes for a buyer's inspection. (another review)

Lisa Pugh

Have owned a Hyundai for the past 14 years, so when it was time to upgrade, I was excited about getting another Hyundai. The entire staff were very professional when it came to customer service. The salesman asked a few questions to understand what I was looking for in a car, making my final choice easier. The salesman and staff respected my personal timeline, making the overall experience exceptional.

Margie Sales

Lithia Hyundai had the car I was looking for, with the price I could afford. My sales person was helpful, and efficient. The only issue was an incomplete detail of the vehicle, there were cookie pieces on the rear passenger floor just under the driver seat - no, it wasn't my cookie mess. Overall, I'm pleased with the experience: from finding the vehicle online, to the test drive to signing the sales documents. All of the staff were pleasant. You will also find the customer waiting area stocked with Kaladi Bros coffee and a wide selection of coffee creamer flavors. I suggest visiting Lithia Hyundai of Anchorage when you're shopping for your next vehicle.

Rob Finke

Was there for an oil change. Great service, in & out in less than an hour. The only negative thing was that when I pulled up to the Service Dept. There was no place to park, and when I went to leave a Tow Truck blocked me in and the driver would not move. Even though I saw him looking right at me. The good thing for Lithia Hyundai of Anchorage is that the tow truck is not one of theirs.

Marie Motschman

I was so pleased to have run across Jeremy as my vehicle sales person who I nonchalantly discussed the potential of buying a car. He showed me what he had on the lot, we test drove a couple cars. There was never any pressure, I feel Jeremy totally understood who I was, what I wanted, and helped me, on so many levels, get my sweet ride in the end. Two weeks after the deal was done, he personally bought me a paint stick to cover the few spots that were bothering me. I really enjoyed working with him on every level even when things got tough. Very pleased with Luthia Hydai. It’s the second vehicle I bought from that location on 56th and old Seward Highway in Anchorage Alaska.

Sayless Tateo

A great great great affordable and flexible place I was able to drive off with no credit and a affordable down payment, with the help of a salesman name Jeremy Lindamood! He’s a great guy with great customer service! I love my 2018 Chevy Malibu!!

Janna Depoy

We bought our first car for our daughter. The gentleman that helped us was amazing on getting us approved for a car loan. Steffan went above and beyond and made it a great experience for us. I will definitely be going back there to purchase another car!!!

Sage Saugstad

Jack helped me at Hyundai. He helped me pick out the car that works best for me and my family in my price range. He was great to work with. Very informative about all the vehicles and I got a great deal. I definitely recommend going to see him.

Hayley Boykin

Staff is always friendly and helpful. We bought a car from Jeremy and couldn’t have had a better experience. He kept a smile on the whole time, and made us feel like family.

Holly Hanson

Working with Jack Nixon was amazing! Making our most resent car purchase at Lithia Hyundai was the best experience thanks to knowledgeable staff, no pressure sales, and the best all around customer service. From the first salesman, to the financial officer all the way around to the management team they show that they care for their customers.

Lois Law

It was the most stress free experience I've ever had with car salesman Joe. He didn't push me or overwhelmed me at all. I couldn't believe all this took place within 3 hours. I would recommend him to anyone. Thank you for the great sale and a car I wanted.

Paul Arasz

I went into buy a specific used car they advertised on line and paid slightly less than I expected too. The staff I immediately dealt with were all friendly and professional. I was able to be in, out and done in less than 2 hours and could have driven the car home that day... they even offered to drive the car home for me since I was flying solo that day. I have NEVER had a car dealership offer to deliver the car over 40 minutes away at no charge or offer to detail a used car free of charge!.. very impressed and a very laid back purchase! No hard sale, no pushing for upsales... very nice overall (and the coffee wasn't half bad!)

A D

Jessica rocked. Was very attentive and I like the product.

Victoria Peters

Shane O’Neill was one of the best salespeople I could ever ask for. He answered all of my questions and helped me make buying a new Kona as easy as possible.

Michele Shelley

Always friendly great service when I come in for my oil changes, always in & out in under an hour. The only reason I left out the last star is because of course a complimentary car wash after my oil change would be GREAT (as it was in the states/GA) but i was told they are working on that for up here! Other than that, no complaints! :)

Barry Kwan

Update on Service: Great, and speedy. If you make an appointment for oil change, expect that done in an hour or 40mins. Never need to wait for whole day like some others. They are very friendly. The great salesman is the reason for me to make up my mind on the 50/50 decision between Hyundai and Mazda.

Shelby Gibbs

Steffan was absolutely wonderful! Got me in the car I wanted, with the payment I wanted. He made sure I knew exactly what I was getting into and answered all of my questions no matter how many times I asked. Highly recommend him for buying a new or used car!

Chris Eaton

So glad to have gone into anchorage for a vehicle for daughter. Very friendly and professional crew, we got a great car at a very fair price. I would highly recommend anyone looking for a new or used vehicle to check lithia Hyundai of Anchorage first

Katherine Foster-Dalmolin

Absolutely everyone we dealt with was courteous, friendly, efficient and willing to work with my schedule. I got a great deal and love my new car. It is even better than I expected!

Sherry Kelly

very friendly and my sales guy Steven was very very nice and helpful I got my car and Lithia on old Seward hwy.was very great to work with. There service Dept. Worked on my car to and did every thing they said they would.manager better say him Chris was very nice to deal with and made it all go very smoothly. I say if your looking for a new or used car you will not go wrong doing any bussines with Lithia Hyundai in Anchorage on old Seward hwy. Just after Artic road runner you will not go wrong. There used car prices are very good go by and check them out you will be glad you did ☺🚘🚗

Josh Wilks

Great sales people, not too pushy. Hyundai has the best warranty on the market, it’s nice to have the peace of mind.

Matthew Scarboro

I was happy with the purchase of my 2008 Chevy Silverado 1500 but I am still waiting to hear from Clint, the salesman who sold me the car, to get the spare key for the vehicle. I have reached out to him but I have not gotten a response. Hope to hear from someone.

Buddahbug “WhatAmIDoingYT” -

My windshield wipers stopped working, and of course it was snowing. They got me in right away and fixed the problem. Wonderful customer service! Also their shuttle driver is super friendly and personable, I thoroughly enjoyed my ride to work!

Kalyn Price

Blayke McCarthy has sold everyone in my family their cars. We LOVE him! So professional and willing to go the extra mile to make sure you have everything you need. 10/10 recommend.

Tatianna Krueger

Shopping with Lithia Hyundai of Anchorage was the absolute best car buying experience I've ever had. Lee helped me pick a car that was perfect for me, and Nick got my paperwork wrapped up quick! The whole process was fun and easy. 10/10 recommend to anyone looking to upgrade or get their first car!

Joe Kennedy

Sales experience was 5 star. If we could rate the finance office piece separately would be more of a 3 star. We were set up with USAA financing so as to make it faster and more efficient. Clearly told the young finance manager not interested in add ons such as warranty/oil changes etc and he really was pushy. So pushy my wife got pretty direct. Even then he still tried to slip in a sales pitch but then backed down and said something to me about my wife having given him “the stink eye”. Not a good move

Tanyka House

I have previously purchased from Lithia actually this is my 3rd purchase. When I first went to Lithia for purchase the salesman was acting sleepy, uninterested, and had very little information on the vehicle I wanted. I ended up leaving. I came back and saw Blake who I used in my previous purchase, he was helpful and friendly and extremely informative. My downfalls began after my purchase, I was promised a complete detail and I had to go twice for this to still not be accomplished. I was promised a fill up on gas, went twice this did not happen. My bank also has not received payment for my trade in and I'm looking at double loan payments because I don't want my credit tarnished. This was not my best experience at all, I don't think I'll go back when I purchase again.

Mac Surin

Pete is one of the good ones when comes to customer service. Not only did Pete had my new car ready to roll off the lot with all my additional parts like remote start and snow tires two days projected. Good job.

nathanael nielsen

My experience with Lithia Hyundai was good overall. The sales guy I talked to was Eric Godden and he did his best to get me in the car I wanted. He even helped me get the rental car I was in and left at the dealer to the rental company. The only thing I would improve was the car could have been cleaner (I've cleaned the windows twice since and there is still a film on the inside of them. In his defense it was a late night sale and the detail guys were gone. The car had not even been put out front to sell so he did his best to clean it himself.

Julie Bates

Staff was very helpful and patient with the buying process. Eric was the best. He was the nicest car salesman I have ever worked with.

Don Merkley

I was in a hurry to buy a car and don’t feel I was taken advantage of given the situation. They treated me fairly and I felt I got a good deal on the used car I wanted. Sales folk were friendly and never pushy.

Riley Swanson

I came to this dealership after visiting 2 others, neither of which seemed to care about what I was looking for and only wanted to sell me something I could barely afford. Leland Hansen met us just inside the door, listened to what I wanted and my price range, and took us for a walk around the lot. The first car he picked, which had been on the lot of three days and hadn’t even been detailed yet, was exactly what I was looking for at exactly my price range, a Mazda CX-9. Lee never tried to talk me into anything and was perfectly civil during negotiations. While waiting for it to get detailed, which took a little longer than planned due to windshield troubles, Lee kept me informed on what was happening and let me know the second it was ready. When I picked it up it was already waiting for me out front and everything was detailed and clean. I would 10/10 recommend Lee Hansen at Lithia Hyundai of Anchorage if you’re in the market for a new or used car. After dealing with 2 other salesmen that didn’t care, he was very helpful and seemed to care.

Adrian Musliu

Asonte and Matt French are very professional as well as knowledgeable

joseph marchione

I bought my 2015 Sonata from this dealership a year ago. The follow on service has been exceptional and far exceeds my preconceived notions on dealerships. Several months ago I had a flat tire that was repaired within 24 hours at no cost. Earlier this June i pulled into the lot with another nearly flat tire, and decided to book the "Gold Detail" to prep my car for some visitors. The dealership arranged complementary transportation to and from the lot. They detailed the car and fixed the tire by the end of the work day. My car had been cleaned so thoroughly that it blended in to the new cars on the lot. In fact the CD collection in the armrest was the only sign that the car was mine. After seeing an entire year of Alaskan grime disappear in a day I highly recommend getting your car detailed here.

Debbie Taylor

My salesman Oskar Anderson was amazing, he was very attentive to my wants and needs while buying a car. I feel everyone involved did everything they could to get me into my car, I was a difficult case and I am very pleased with my experience at Lithia Hyundai. Thanks to all !

Anna Mayra

Aaron showed us the new Palisade. What a beautiful SUV! We so appreciated Aaron's soft touch and willingness to hear my husband's corny jokes. He did a great job with the details. What a great guy and a wonderful experience.

Nicholas Conrad

I used to go to Chevy of South Anchorage, and I found the Lithia Hyundai service staff much more attentive and willing to listen and take notes about my vehicle. They asked the right questions and reset the oil change light, which Chevy didn't do once in the 2 years I got oil changes there. Hyundai's complimentary inspection was far more thorough. Friendly and convenient shuttle service topped it off.

Paige Clauss

I had a great experience buying my 2019 Tucson from Jessica! Between her and finance they made sure I got everything I needed in order to purchase the car. I also really appreciated having a female “car salesman”!

Nick Accola

Bought a 2015 Sonata in June for my wife from Lee. Loved the experience! I happened to tell Lee my ideal truck while we were doing the purchase, and they got it! He called me as soon as it came in and I bought it a week ago. I LOVE my new truck, and my wife loves her Sonata.

TOMMIE BRUBAKER

I just stopped by with my husband to look at a car for him. Instead we bought one for me. The sales staff and finanial staff could not have been better. They were amazing to work with. I highly recommend them. It was our second time dealing with them but will not be the last. Thank you Dan and Lacy.

Donna Fischer

Whenever I come here to get my car serviced I am always treated very nice! The work is done efficiently and quick. I was told: "don't bring your car to a dealership to have work done, it'll be there all day!" This has not been true for me here at Lithia Hyundai!!!

Benjamin Washington

Let me start off by saying that this car buying experience was by far the best customer caring service I have ever encountered at a dealership. Tracy Williams is my go to person. She’s unbelievably polite, never rushes you, ensures you absolutely want the car you want, and never tries or attempts to bully you into a car you would not like. I’m sorry other comments had bad experience but I did not. My cars motor went out for my 08 CTS, I had a repair bill pending and Hyundai worked with me by paying my repair bill ($996). Then they paid off my car loan for the car ($790). They took my CTS off my hands (had a shot motor). Afterwards I needed a reasonable priced car with a great warranty. The warranty for their vehicles are top notch. Better than Nissan, who tried to offer me a warranty for an extra $3k just to equal the same warranty Hyundai offers without paying extra $. I may miss my fully loaded 08 CTS but I can definitely get used to my 2018 Hyundai Sonata Sport, with Apple care play, and sunroof. Thank you Tracy Williams! I hope this review brings you more customers. This place is small but they do have some great customer service in every department.

Nobody DJ

Purchased a CPO 2015 Hyundai Elantra for an excellent deal and all thanks to, Steffan Wog, one of their product specialists. The experience was pleasant and very friendly. The environment there is relaxed for a dealership which is something I rather liked and wasn't expected. I would recommend Lithia to my family and friends. ***Update 7/31/17*** Went in for the scheduled undercareage coating and interior/fabric protection. I also had them install an engine block heater while it was there for it's appointment. Experienced superior customer service from start to finish.

Otis Sheppard

I just purchased, my 3rd vehicle in 15 months. A 2013 Sonata GLS, 2014 Sonata Hybrid limited, and a 2017 Sonata Hybrid limited. Blake, my sales representative, took the time and effort to make sure I understood all the Vehicle features. His knowledge of the car, was amazing. The Sonata, is a world class vehicle, with industry leading safety features and luxurious amenities. The General Sales Manager, and his Staff, worked very hard and efficiently on securing the best option for my financing. I look forward to purchasing car number 4, from Lithia Hyundai of Anchorage, in the future. Thanks, Otis Sheppard

Laura Weatherby

I had an great experience buying from Lithia Hyundai service today! I scheduled an appointment at 10 and we were on our way by 10:30. I got a full report on my car. I will for sure be using them for all future service.

Sarah Burke

Jessica and Blayke made this a very smooth and comfortable buying experience. Jessica really listened to what I wanted, and she was sure to go above and beyond in finding the perfect vehicle to fit my and my son’s needs. Blayke was very cordial and freely answered any and all questions I asked him. Now, while there have been a few hiccups since I purchased my vehicle, Jessica has remained patient and kind throughout. Jessica has kept my mind at ease concerning the issues I’m experiencing, and she has wasted absolutely no time in rectifying everything. I absolutely suggest you let Jessica help you find your next new or pre-owned vehicle. *** Side note: During the times that Jessica wasn’t available to speak with me, Zach would immediately be by my side to answer all my questions. Truly a wonderful team at Lithia Hyundai.

Sydney Loudon

I've had bad experiences with car salesmen in the past. Zach at hyundai was respectful, knowlagable and I trusted him whole heartedly that he'd help me get what I wanted. He worked his butt off to gain my trust and do what he could for me. His boss even came out and apologized for how I was treated 5 years ago and she wasnt even there at the time. I really appreciated that. What a great group people that work. I would go back to them in a heart beat!!

Nick M

Only qualms would be a better parking lot. Only on days when it's pretty slow is there any parking for customers. Outside of that, typical buying experience. I didn't go in and get the onslaught of salesmen. I made an online inquiry and they contacted me, came in next day to the vehicle waiting for me then bought it so ya. Quick and smooth.

Michael H

I have never received anything but top notch service from Josh and Chris at the Hyundai dealer service desk and Mitch and Villamore in the maintenance section. Even the courtesy van drivers are great. It is their exemplary efforts that keep me coming back and purchasing a total of 5 cars for myself and the members of my family from the Hyundai dealer of Anchorage. Buying a new car is fantastic. Keeping a new car maintained can be a chore. Not the case here. Thanks guys.

Adrian Rodriguez

Professional and courteous, no other place would approve because of my credit but they made it happen 👏 …

robert canha

Hit a major pothole that damaged my rim and tire on 3/6/2015 around 10 pm . Called for roadside assistance and they took care of everything. The warranties and benefits that come with this car are unmatched. Even though Lithia was closed, the 5 year roadside assistance that this car came with handled the storage, delivery of my vehicle and details of my problem to Lithia at no monetary cost to me. My car was repaired the following business day. Zeke provided me with a loaner vehicle while my car was under service at no additional cost. The staff was very responsive and cheerful and personal. I get the feeling that they genuinely care about their product and the concerns of their customers. In addition, I received status updates throughout the day which is important to me. I would definitely recommend Hyundai to anyone out their who cares about being treated like a person and not a number and a warranty that is unparalleled in the industry.

Susan B

Very professional and customer service friendly dealership from sales to finance staff. Second vehicle we purchased from Blayke as he is very attentive to our needs. You can buy a car from anyone.. but if you want to buy one knowing someone is looking out for your best interests and will give you the best price possible... buy it from Blayke at Lithia Hyundai of Anchorage!!

Ashley

Zach was very patient and extremely helpful with me in finding what a car I wanted. After test driving 2 cars I was still undecided. After finding a car i liked he found an even better deal for. Thanks a lot Zach and Lithuania Hyuandi for me new car. I love it!!

Steph Thomas

Blake and Oscar we're both great salesmen. They didn't sugarcoat my husband and I and were patient while helping us find our new car. Great people!!

Melissa Schmidt

Blayke was very helpful!! Layne in Finance was so friendly and explained everything very thoroughly!! Highly recommend this dealership.

Kelly Lewis

We just purchased a vehicle here. The customer service was great. Our salesperson Blake was very knowledgeable. We did not feel pressured either.

Karla Honeywell

Right from the minute you make an appointment to taking your car in, this dealership meets all your needs- questions answered, details of what they will be doing, as well as phone calls to update you on the service that they find needs to be done. If you need a ride, they take to to your destination. They are great and the Hyundai vehicles are getting more more and beautiful! Thanks to all

Lance Brock

Jack Nixon took great care of me. He was very patient and worked with me on everything. I’m not a fan of dealerships at all but I would 100% go back if I ever find myself in need of a vehicle again.

Bryson Brown

Service is great! Mr. Mercedes in the service department takes great care of me and my vehicles every time! 10 star service.

Jacqueline Rocha

I recently bought a used car here the other day from Edrick Sanchez and I was not disappointed! He made everything go smoothly and answered any and all questions we had towards the car. Thank you!

Linda Rowell

Fast helpful service, everyone friendly and pleasant at appointment. Making appointment difficult as calls not returned, had to get sales to interrcede

Debra Robinette

No stress, no pressure experience. Trade in value for my vehicle fair. Advice from GM on target and pertinent to my situation. Sales crew extremely helpful - very friendly, laid back atmosphere.

Becca

Bought my first hyundai tucson. Had a great buying exsperience. Edrick listened to what I was looking for. I was able to buy an extended warrenty at an affordable cost. Thank you all at Lithia !!! I will be a customer there for life!!!

Robert Widhalm

I live on Kodiak Island, Alaska and needed to buy a new pickup, but going to the mainland car shopping just wasn't feasible. I called them up and talked to Steffan and told him my budget and what I was looking for, so he hooked me up with a real nice vehicle! They do a real nice job working with customers and have the customers interests at heart. Good work, Steffan!

Jim Christensen

The employees were both very knowledgeable and helpful in putting together the trade-in for my 2012 Hyundai Santa Fe. I worked with Tim Walter since October, and he was an excellent and polite rep for Lithia. He explained the newer cars, and trade in value. Recently Kasey kept me posted on when new santa fes arrived on the lot. Finally, Jeremy Cooper was able to put together quickly,a no hassle, top dollar offer for my old car and good value price for the new car. All together it was about as good as it gets regarding buying a new car. Thanks for all your help1 Jim Christensen

Carl Smith

I dropped off my car in the morning, and received a call a couple hours later that it was completed. The service advisor called me once earlier to suggest an additional service that needed to be performed. They did the work promptly and at the price they had quoted.

Victoria Arrington-Bolden

Treg Helme was awesome. I appreciate the ride to the dealership. While I waited I was able to drink coffee, have a snack and charge my phone. He helped me pick out a vehicle that was perfect for my little family. He did an amazing job!

Joshua Combs

Sales staff is great, met the GM and he was a straight shooter. A friendly, fair, and no BS place to buy a car.

Annikka Putnam

I spent the last week searching for a specific car and lithia won my business, not just by fluke! They were not pushy at all and let the car sell itself. They were willing to work with me on price which I found hard to do anywhere else. I will be recommending lithia to anyone looking for a great car, with even better customer service! Way to go Lithia

Minnie So

Le was very understanding and did not push me to look at cars that were out of my budget. He was very nice and funny throughout the process. He even came in the next day so that I could purchase the vehicle even though he did not feel that well. I would recommend him if you guys go to lithia hyundai!

Anastasiya C

I would like to say thank you for your great service. Wash and vacuum my car was so perfect. And I asked about if I can change oil as well, so front desk figured out for me all services at the same time. Was very glad!

Katherine Narciso

Edrik Sanchez is very helpful, honest, and looks out for his customers. He goes above and beyond to accommodate them. Will definitely recommend him to whomever wants to purchase a Hyundai vehicle. 😊 …

Toni Reitter

I was in search of a car, and had a somewhat low budget of what I could afford. I wanted something dependable that would last. Originally we went up to look at another vehicle, being told that it was more than likely that we would be able to drive it off the lot at our price. Well, it wasn't. Understandable considering the type of car and how long it'd been on the lot and all, but it was disappointing. We live in Kenai and had taken the long drive believing that - if the test drive went well, and I liked what I saw - I'd have it. Enter Jon, who was willing to basically do whatever it took to make the sale. Now, I know, that's what his job is, but he worked his butt off. I was not an "easy sale" as he tried at first to get me a vehicle below my budget. But after saying no to several "mom cars" (you know what I mean, the "well loved" vehicles with crayon on the seat, lots of miles, etc), Jon went back to financing to find me THE car. And find it he did. I am now the proud owner of a 2011 Kia Sorrento. I went in thinking I'd never say yes to a Kia, but this is a great little vehicle. For its year it has low mileage and it definitely does not look like a mom car. I cannot say enough good things about Jon as he went above and beyond the stereotypical car salesman - though I did have to laugh that after I said no to the original salesman we were working with they sent out the Bradley Cooper lookalike to try to get me to either go higher than my original budget or go for a different car. I was grumpy, sarcastic, and picky, but he never let on that I was one of those "problem customers" that I'm sure I was. He also has a good sense of humor, I'm a bit quirky and he didn't seem too weirded out by my off the wall comments. Once we got to the financing end Tom was quick and extremely helpful in getting everything processed. He was good to answer any questions we had, and didn't push sales of things we didn't want or need - though he did give the pitch like he should - and was incredibly understanding. Jon and Tom make a great team and I'd recommend anyone go see them. I've heard that in the past there were a lot of issues with this place, but it's apparently under new management and it looks like it's going in a positive direction. Though I don't plan to use them again soon - because I don't plan on needing a new car for a VERY long time - I am definitely telling family and friends about them. So go see Bradley - I mean Jon - and get yourself set up with a win of a vehicle!

Katie Hillman

Excellent experience! Eric was great and very helpful. Extremely happy with my new car!!

Pamela Proffer

Time is important to me. I love that I can get in and out with my oil changes when I make an appointment. Plus, they find all the other issues that I can't see and fix them (brake light bulbs, etc.).

Collin Shockley

Absolutely impressed with Lithia Hyundai of Anchorage. After I had went through the usual car buy experience at other "big name" car dealerships around Anchorage, Lithia Hyundai blew those out of the water. From the time I drove on the lot till I left with my brand new car, it was an easy experience. Matt Lagao was my salesman and let me take my time with each vehicle until I found the perfect fit. He is definitely a keeper. If I could give Lithia Hyundai ten stars, I would. I'll be telling everyone I know that is looking for a new car to go to Lithia Hyundai of Anchorage. Keep up the good work guys!

Patricia Curl

I especially like the ease of getting my regular oil changes. I show up for my appointment, they take me in immediately and finish when they say they will. No problems, no delays, no issues.

Jalyssa Spires

I absolutely love going to the Hyundai dealership for my services. I have a GMC and will only take my vehicle to Hyundai, unless i have no choice. Pete Danahoo and I believe Chris at the front desk have always been helpful and very quick!!! Best customer service ever and thank you. I’m due any day now and he took upon his self to check on me. Also reassure my suv was also done. Again I thank you for the awesome customer service.

Jake Kimbell

No BS, straight shooters and didn’t play the salesman / finance manager game like most dealerships. Was a pleasant transaction from start to finish. I’d definitely recommend them.

Ginny Altenberger

Lithia had the best customer service of any dealership I’ve ever been to. They weren’t pushy and didn’t try to force me to buy something I didn’t want. Lee my dealer even called to check in on how I liked my car a few days later.

Anne Lazenby

Great no pressure experience buying a car. It was still the same shuffle as any car dealer, but it also felt friendly!

Roger Maddox

It was looking grim for us at first since we had bad Equity on a pervious buy.. we were young and rushed into it but back to the topic.. they talked to us and we just wanted the right numbers and bam.. we would drive out of here with one. Was going for the 2019 Kona SEL.. super lovely vehicle and at a really good price. Zachary helped me out and also the boss man. Really great guys. Funny and family oriented. Drove from Fairbanks to check one out and then we drove home with a new one what can I say. Awesome work and just play your cards right .. not all sales people are out ta get ya. Over all awesome work and hope everyone is having a great Christmas and a happy new year.

David Hanson

Phil was great. He kept us informed and notified me of some additional work that needed to be done. This is my daughter's car so I'm always glad to be assured that everything is in working order. I'll continue to use these guys.

Donna Plank

I just purchased my fourth Hyundai from Lithia Hyundai of Anchorage and I could not be happier. The experience was completely professional and satisfying for me. Blayke is a real powerhouse in your sales staff. He was completely knowledgable about your inventory and found me a vehicle that I love and can afford. He was also absolutely knowledgable about all the features and details of the vehicles and he was great to work with. I will continue to come back to Lithia Hyundai for any vehicle in the future, although I am very happy with the Tucson I have. Thanks again for another great experience.

William Anderton

Fast and flexible service. Blayke made sure everything was situated before I made it to the dealership so I just had to sign and drive!

Teresa Haskins

Lee is an excellent sales team member. This was the second time in a year he and inworked together . He does an excellent job finding a lender. I love Lithia Hyundai Anchorage.

Lisa Sipes

My husband and I worked with Jessica back in February when we bought my husband's 2018 Elantra GT Turbo, and again with Jessica last week when we purchased my 2013 Santa Fe Sport. These make our 4th & 5th Hyundai vehicles we have owned, and we have already been repeat customers and plan to continue to be in the future. We've had bad experiences at other dealerships with rude salesmen and aggressive and pushy finance managers. This is not the case at Lithia Hyundai. Go see them :) They really are the best.

Melinda Osburn

Our saleswoman, Kelley Torres, is just wonderful. She made sure we got every rebate we were qualified for and spent a lot of time with us answering our questions. Her follow up after the sale was very much appreciated. Thanks so much, Kelley!

Patrick Krochina

I have had two Hyundai's in the last 5 years and have been extremely satisfied. I haven't had to test the warranty process until this past month. My 2010 Santa Fe had been experiencing a small rattle in the suspension, but I thought it was just road conditions. However when taking it in, it was discovered it was the shocks leaked & lost compression, & both shocks needed replacement. It turned out it was 3 months beyond the 5 yr warranty period & I was on the hook. However I explained my extenuating circumstances to the service mgr, Chris Kemp, & he went to bat for me. With my low mileage condition, he was able to get Hyundai to extend the warranty to cover my expenses! Thank you Chris! Good to know there are fair auto dealers in this town!

Aaron Carter

My wife and I have used Lithia Hyundai in Anchorage for our last 4 vehicle purchases for several reasons ... we’ve shopped around and found that the quality of vehicles and the warranty compared to price is 2nd to none ... not to mention the people are friendly professionals who treat us with courtesy and respect. We’re picky shoppers which is why we go back to Lithia again and again

Danny Fink

Mark B in parts was very patient and knowledgeable when I asked about getting a key for my Nissan. He was super professional. I will defiantly call him again if anything comes up.

George Walters

I live in Soldotna, Alaska which is a 3 hour drive to Anchorage to get my car serviced. The shop will make every effort to accommodate my time schedule. The service center folks are great to work with and this is why I have purchased three cars form this dealer ship.

Charlene

Jessica at Lithia is awesome. She’s enthusiastic, but does not pressure you and answers all your questions. Thank you to Jessica and Genyiro for their excellent customer service and helping us find the perfect vehicle.

carlie holmberg

This is the 5th car I have purchased from Lithia Hyundai. Guys there have always been stellar. The biggest reason I keep going back is the service dept. Those guys have always treated me right! Love them!! I have referred several friends to Lithia for that exact reason, and they have bought cars there.

Grace Yeadon

Edrik was our dealer and helped us purchase a Hyundai veloster. I love this car and couldn't have asked for a better experience as a first time car owner.

Samantha Sampson

All the guys here are so nice and knowledgeable, it was a relatively quick process for buying a car (mainly because I knew what I wanted) and they didnt have the color that I wanted so they gave me a deal on the next color of my choice which was really great. The whole experience was overall fantastic, I highly recommend lithia hyundai of anchorage

Stephen S

Purchased a car we’re very happy with and at a fair price. Salesman Blake did a great job, I would recommend this dealership based on my pleasant experience.

Jody Abruzzino

Stayed for my oil change and was in and out in 45 minutes

tundrawoman jp

Other than multiple messages on line requesting feedback on my purchase I am completely ecstatic about my new Elantra Sport. This is survey number 6 in the last week. I'm still working on getting the Bluelink system completely up and going as living in remote Alaska has had connection problems with my Baby.

Laura Witham

Had a wonderful experience here and ended up leaving with an amazing car! Aaron Johnston was awesome and did his best to accommodate all of our needs. I highly recommend him and I highly recommend Hyundai!

Shelby Emmert

Lithia Hyundai is where I started & also where I'll be trading in for my next vehicle. Staff is exceptional and not pushy at all. Honest service and honest contracts, always willing to work with your budget wise.

Amber Dade

Edrik was amazing...I started to get frustrated with the financing company but that was NOT on Hyundai’s part- they were not pushy salesman while we were browsing the lots and didn’t feel pressured to BUY right then. Overall....great experience.

Adam

I purchased a Hyundai Palisade from Lithia Hyundai of Anchorage recently and had an absolutely great experience in doing so. I worked with Edrik Sanchez and it was about as good of customer service as I've ever had.

Christian Faatoafe

The service was great! I went to trade in my old car for something new and Steffan helped me out a lot. He helped me out a lot and I managed to get an amazing car thanks to him!

Mandy Anderson

Very nice people! Was a little scared buying my first car but the help me completely, along with making sure I fully understood everything I signed and read. Thank you!!!

DesiRae Jepson

I had not been able to get a loan anywhere, been stuck with a horrendous truck and was at my wits end. Steffan Wog and Matthew from finance worked magic and got me into a wonderful Honda Accord in two days!!! If you're looking for a new, old, trade I would suggest not going anywhere accept for Lithia Hyndai and ask for Steffan.

Ann Martin

Overall, the service I received at Lithia Hyundai of Anchorage was impeccable. The serivice provided by one associate was subpar and almost make me walk away but, it was all redeemed by another associate. I felt as if I made the right choice with dealiship. I am highly satisfied overall. The process was long but rewarding.

Emily Railing

My car shopping experience was great! It was a very laid back and pressure free experience. Joe Mcknight is the best. He worked with me and was very friendly, informative, and helpful!

Mary Ditz

The counter person knew right away what the issue was and how to fix it. Was done in minutes and I still was able to get in for an oil change.

Kaylee kline

They were very good at assisting me with finding the best vehicle for me and they did everything they could to get the best loan rate possible for me! I couldn't ask for a better car buying experience!!

Sandra Cacy

The staff were very helpful and knowledgeable.

Michelle LeKites

Every aspect of this dealership is outstanding. Not only do I love my car, but sales, service and parts departments have gone out of their way to help me out when needed. Great job.

Rachel Fogarty

Unlike some of the other Lithia's in town they answered their phone right away, great great service! From the lady who took my appointment to the gentleman who worked on my truck! I'll definitely be their for every oil change I get!

Joshua Gumlickpuk

Great service. Been here numerous time to change over tires and get my oil changed and if I have any questions or concerns with my car. Fabulous customer service and speedy service. Totally recommend

Elizabeth Fulop

Jon Tollerud helped us and he was super genuine! We were able to find the perfect car in our price range and they got us a lower interest rate!

Iggy Keyes

I got the wrong button for rating of 4.5 it is support to be 5 star. The service I got from Kyle we fantastic and also the finance department. I will go back to Lithia hyundai of anchorage again and would recommend others also. Thank you very much.

Andrew Carlson

Great service and friendly staff. They gave me a lyft to and from wherever I wanted to go because my car was going to take a couple hours.

Tiffany Benning

Friendly and great customer service. Found the perfect little first car for my daughter.

Susahn Pepper

I love that they have shuttle service available and have early hours. I do wish that they had the part I needed and that it didn't take several weeks to recieve....but we live in AK and it's par for the course. They are nice and friendly and get the job done!

Donna Jordan

Very impressed with the level of service i recieved here..Traded in my Kona for a Tuscon and the salesman and finance man were friendly and knowledge able. Highly recommend Lithia Hyundai.

Jaime Pedroza

When it came down to it Lithia Hyundai took care of me. My deal got done because of their willingness to take care of the customer forest and foremost. Customer service goes a long way at Lithia Hyundai.

Pamela Pope

Very helpful, friendly and responsive dealership. We found what we wanted and they helped to make our purchase happen without unnecessary sales pressure.

Nancy Manilay

I would like to say a big thank you to my salesman Blyake he was such a wonderful help. Got me what I wanted and helped me out with the prices as well he is very helpful. I would recommend seeing him or go see Lithia Hyundai. Thank you again.

Jessica Largus

Odysseus was so personable and helpful! Really going above and beyond to help me when I was in a tight situation. I would recommend Lithia Hyundai to anybody looking for a great car buying experience!

Paul Janke

Excellent work with no appointment! Did more work that I requested so I do not have to come back. Shuttle to and from work took very little time out of the work day. Friendly people that are easy to do business with.

Laramie Lucas

Wonderful experience. Adam Perry was my salesman and he made the experience smooth and fun. I got the vehicle I wanted at the price I wanted!

frozentime

I had amazing service not just once but twice. Got me into the car I love and mostly feel safe in. Great customer service

Denise Cotten

Lee was extremely helpful throughout the entire car buying experience. Personable, honest, and knowledgable. Will definitely be buying from Lithia Hyundai again!

Robert Kaleak

Blyke sold me a car, got the deal done without much hassle Super friendly

McMahon Clan

This is my 4th Hyundai because of Phil in the service department. He seems to take care of my Tucson as if it were his own vehicle. Phil & Hyundai seem to be the best of Lithia service.

Nancy Dickens

James was an excellent salesman, was willing to negotiate a good price on my vehicle and was every knowledgeable about the cars Hyundai sells.

Darrel Kincade

Had a another great services experience , had my oil changed and had all my fluids, filters flushed, replaced, and had interior detailed, which if you want to have your car looking great inside is a bonus, they even found why my car had a low pressure readingin a tire(a screw), thanks Lithia Service!!!

Connie Vereide

We were pleased with all that Hyundai had to offer, both for a trade-in, and the value of the new car. The warranties are unsurpassed!

Shannon

Blayke was amazing and very helpful. I really felt like he worked hard for me. Everything was quick and easy and I appreciate that so much

Brenda Rhowmine

Edrik Sanchez was the salesperson I worked with and he was extremely helpful. He was pleasant, friendly, and knowledgeable about the purchase I was making.

Beau Disbrow

Eric was super. He put together a package that worked well for the business and was exceptionally responsive to our requests!

Suzanne Uahinui

The process went smooth, I knew which car I wanted, test drove it, and bought it. The staff at Lithia Hyundai was great to work with, and even helped my daughter get a car too.

Gregory Adrien

Phil is the man. Got me in right away and explained everything! Service took a little longer than excepted, but he had the car washed for me to make up for it. Awesome customer service.

mackenzie verduin

Blayke and Logan were extremely helpful throughout the entire experience. It was my first time buying a car and they answered every stupid question I had.

jason s

Great staff very friendly and helpful!

Brian Hilmes

This exceptional service department has regularly serviced my 2010 Elantra Touring since I've owned it - regular oil changes and at the scheduled mileage service points.

Tracy Draper

Took my car in to get an oil change ended up buying a SUV for my mom while we waited. Oscar was amazing and truly excels at his profession.

Stevie Leniear

I had a very particular vehichle in mind when I came in and I was extremely pleased to see how far these workers went to ensure I left with what i wanted the SAME DAY!!! Extremely friendly and the teamwork and collaboration was incredible.

Cameron Lugo

Blake was amazing and in no time I had the car I wanted and with all the bells and whistles I needed

Christie Rodriguez

I've been into this dealership before and have been pleased each time with the friendliness, professionalism, and overall value/experience. Thank you, Leland and the rest of the Lithia Hyundai staff!

Glen Kratochvil

Just found out their service department is selling information about my vehicle usage to my insurance company and I'm not happy at all. I hope the money is worth it. Shouldn't there be a disclosure or something before doing that?

Hanss Pogii

Always helping me and my wife the best deal ever! Blayke McCarthy is one of the best guy ever! Really friendly staff they got there and helpful as well.

Court Reading

The experience was great. Brought our vehicle in at a specific time and told them I would wait. Service was done on time with out any issues.

Samantha Hudon

Aaron was a fantastic Mc salesmen who is curtious and helpful without being pushy! Nick made sure my financing was top notch.

Melissa Predmore

Jack was great. No pressure to buy, explained everything in a way that was most informative, and helped me to get the best value for my money. I will be sending everyone I know.

margaret schwedler

Every time I come in to Lithia I am treated very well. They know me and my vehicle. They are quick and thorough and friendly.

Shelissa Torres

Friendly staff ! Highly recommend them

Lauren Rannals

Customer service and care has always been outstanding in the almost 4 years that I’ve had my Hyundai. Highly recommend.

Lina Caballero

I was very happy with my purchase and James Fikes was amazing and very helpful. I could tell that he cared about what I was looking for in a vehicle. 😊 …

Samantha Gordon

Loved the service and I am really satisfied with how well they took care of my Hyundai. I am new from the lower 48 and Lithia Hyundai really impressed me!! Definitely coming back!!

Jack Nixon

These guys are great! Great service department. They took good care of me ,and my truck . Thank you to everyone at Lithia Hyundai.

Shanon Stallard

Always the best experience here! Nathan is very helpful and goes above and beyond for his customers! Thank you so much!

Gene Okitkun

Benjamin Afcan is the greatest Car salesman we could have ever asked for. Found us a great deal and awesome plan.

Arlene Lidberg-Jasper

I am very satisfied - ready earlier than I expected...and the tire change and 3 month oil and filter change within the time period. Thank you so much.

AK EXPERIENCE

Anthony was a great salesperson... he was patient and quick with me... helped me in every way possible to get a first vehicle... I will be coming back in the future

Cassandra Rabb

Always friendly service. Friendly environment

alexander donoso

Great dealership. Quick and easy buying experience.

Debbie Ferguson

We worked with James in sales and he was by far the best person so help. Very attentive and helpful in the buying process

Jana Estes

Everything was great except for when I went to get in my car and the seat was all the way back, which I expect, but the back was reclined almost all the way back! that I didn't appreciate, it's a pain to get it back just right when it's NOT electric.

AK Edition

Phil Reeve in Maintenance is always great to work with. He's easy to deal with and not pushy. Very straight forward and courteous. I appreciate that.

Isabelle Lopez

Always fantastic service!

terry johnson

Had a great experience at Lithia Hyundai buying my new 2019 Touscan! Everyone was very nice and professional.

Stacey Seale

Christian and Eddie went above and beyond to assist me while I was there. They both helped in making it possible for me to get into a vehicle.

lanaramosak Ramos

I appreciated the Prompt communication and friendly service from the team at Lithia Hyundai!

NOS Waster

The willingness they were to help me get the vehicle I wanted combined with how their service and parts department treated me is why I recommend this dealership.

Bong P. Yap

Just bought my 2017 hyundai santa fe 7seater...its a vey good experience it went to smooth transaction my man Treg Did a awesome job to make us feel satisfied to our vehicle... for sure we will come at lithia hyundai to our next vehicle in the future...

Daniel Engle

I Owen aSanta Fe and I had all the service work dun there it's been great and great job done there I have over 1000000 miles and its a great car I'm impressed whit this car.

Anna R

Great experience overall. Felt understood, taken care of, and got a great car. Highly recommend working with John!

Brett Gerstung

This is a pretty good dealership. Sales staff was pretty awesome went above and beyond in my book. If it wasn't creepy I'd send them a friend request on Facebook.

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