Reviews of El Monte RV. (Campground) in Las Vegas (Nevada).
El Monte RV
3800 Boulder Hwy, Las Vegas, NV 89121, United States
Description
Information of El Monte RV, Campground in Las Vegas (Nevada)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of El Monte RV
Sunday
8 am–4 pm
Monday
8 am–4:30 pm
Tuesday
8 am–4:30 pm
Wednesday
8 am–4:30 pm
Thursday
8 am–4:30 pm
Friday
8 am–4:30 pm
Saturday
8 am–4:30 pm
Popular times
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Reviews of El Monte RV
wrenchturner1980
I can't begin to describe how amazing of an experience I had at El Monte RV. We had the RV reserved for pick up on Thursday. I was pleasantly surprised when I got a call on Wednesday asking if I could pick up the RV that day at no extra charge. Needless to say I picked up on Wednesday.
This was Halloween weekend, from what I come to find out was one of the busiest weekends of the year. When I came to pick up it was busy. Even as busy as it was, I was politely greated and told they'd be right with me. After the short wait it was my time to be helped and Judy was the agent that took care of us. She was very friendly and thoroughly explained the rental agreement with us, what all of the charges were, and when the RV needed to be returned.
Once all of the paperwork was done we were introduced to Sandra who demonstrated to us how everything on the RV functioned. She was extremely knowledgeable about how the RV worked and also knew about all of the potential problems that could arise. She took her time to show us how each and everything worked and answered all the questions we had. I felt completely confident when I left knowing how to use everything.
Now onto the RV. It was spotlessly cleaned and sanitized. If you would've told me we were the first people to ever rent this particular RV I would've believed it. Everything we needed was in there (leveling ramps, city water hook up hose, shore line, water dump, even a fold up table!). There were USB ports conveniently around the RV for charging mobile devices. There was a reverse camera that made backing up easy.
We had a slight issue while driving the RV to our house. When we got home we called the customer care line and actual person answered the phone, not an automated menu. The person we talked to empathized with our situation and took care of us right away. We took our trip to the Dumont Dunes for Halloween weekend. There some steep grades getting there from Las Vegas. The V10 in pulled the hills no problem and even got decent fuel mileage. The coach part of the RV functioned with no problems at all. The power awning and LED porch lights were great.
Finally was it was time to return the RV. I was a little nervous about how long it would take because I had to work the Monday we returned it. I was impressed how fast the whole process was. Desiree handled the whole thing from start to finish. She greeted us with a great big smile and had us have a seat. She went and inspected the RV, came back inside, and we were done. The whole return took no time at all.
This was my first time renting from El Monte RV and From start to finish I was beyond happy with my experience. I've rented from the competition before and can't say I had the same experience. The other company had many hidden fees and nickel and dimed you to use all the features of the RV. This wasn't the case at all with El Monte RV. All the charges were straight forward and there were no hidden costs. I've already told all my friends and family about our amazing experience we had and we're already planning out next trip. Don't hesitate to use this company and this location!
Jeff McIntosh
We rented a Class C motor home from the Las Vegas location and couldn’t have been happier. The staff was great, facility clean, and everything was done beyond expectations!! The RV was perfect for our “great circle” of national parks: Zion, Bryce, Capital Reef and Grand Canyon. Too many photos to post here, but here’s one from the view entering the Valley of The Gods.
Mary Salvano
Jonathan was very helpful and made sure we hade a great experience. THE RV had 4 tvs ,air hot and cold,a baghroom,and like 6 beds.Iy was a class And price was very reasonable.I recommend them and my family recommends them.
Rial Taf
Very satisfied with El Monte, we rented the smallest C class for a two week road trip from Seattle to Las Vegas. The rig was newer with low miles, it was well maintained aside from some minor damage to the exterior which was recorded prior to leaving, and everything we needed worked great.
The pick up: Seattle
Being a first time “RV’r” the pick up and showing of the vehicle could have been better. we were given a very fast crash course on how to use it, I had to ask most of the questions about the vehicle to learn about it. El Monte has left over supplies that’s up for grabs for the next road tripper, this came in handy and saved us some extra expenses.
The trip: 2700 Miles Seattle to Las Vegas
Could not be more satisfied, everything worked the whole time. We had the Sunseeker C class for me, my GF and our daughter. The only critique I would have for this model - I slept in the upper portion above the cabin and the heating did not fill this space well.
The drop off: Las Vegas
Jonathan helped us with the drop off. It was quick and simple, gave us a $50 gift card to use within a year.
Thank you El Monte
Clarice Nist
Great experience renting with El Monte RV in Vegas. Tackled the Mighty 5 in Southern Utah. We had the small C class for the two of us.
Friendly and quick pick up process. Had a great vacation! Thanks El Monte!
ricardo jimenez
Rented out first RV from El Monte and it was everything we expected and more! Great company with beautiful rentals! We’ll definitely be back again soon. Johnny had excellent customer service and answered all of our questions. He took just the right amount of time to show us how to properly operate everything. Which prepared us for our camping trip. Looking forward to be a returning customer.
Sandra was also very helpful with our drop off. Great customer service as well.
Ana Delacruz
It was our first time renting an rv. Deff. a fun experience. Picking up the rental does take an hour because they go over everything with you. Which I was thankful for since we were newbies . The rv was exactly like in the photos! Really nice rv. Everything ran smoothly we had no problems with it. Returning the rv was easy peasy. I was in and out. We will for sure rent an rv again.
Craig Ruff
My father and I rented an RV for 30 days and drove from Las Vegas to Cincinatti and back. Customer service was great each time we called. The vehicle drove and handle excellent. Very clean and everything was easy to learn and use. I would recommend this company for your RV needs.
Rod A
We rented for the first time and I must say El Monte customer service is exceptional. They provided all the info we needed and also provided us tips to get the best deal available. We will definitely be renting again from them!!!
Savanna Jo
We recently rented a RV for a family trip that we had planned. The staff was very helpful and prompt with the appointment time. The RV we rented was clean fit our needs perfectly. Will recommend and rent again!
Rollo Pool
I have rented multiple one-way trips with the "other" RV rental company. This was my first time with El Monte. El Monte wins. They have better vehicles, including awnings, slide outs, stereo-tv and overall comfort. And this company has great customer service (in-person, on the phone and email). Check-in and Check-out was seamless. We want to rent again in 2022 - but for a longer stretch. Nine days, from Elkhart, IN to Las Vegas was just not enough.
Nammi Kandula
Their roadside assistance was very helpful for trouble shooting. Had a nice trip to Joshua tree, organ pipe, saguaro, and lake Meade
Fishpuncher
That's a was my 1st time renting an RV. I was very skeptical about it and was pleasantly surprised. The staff at El Monte RV were pleasant all around. The RVs are alll newer and are very nice inside and out. Next time I need a RV I know where I'm going 😁 …
Artis Houston
Explained patiently how the features worked. Booking was simple and quick. Motorhome is kept in good shape as well. And he location is visible and easy to find. Definitely would rent from El Monte Rv again!
Carlos Guzman
The best, the best, the best when it comes to RV rentals. I rented from Cruise America my first time RVing and they don't come close to the quality of El Monte. My family and I have been on many trips with an El Monte RV. Chicago to Vegas, Vegas to L.A., Vegas to San Diego and Vegas to the Grand Canyon. The staff, customer service and condition of the vehicles at El Monte are top notch. My family and I will be El Monte patrons for life.
Muhamad Saad
We have a pleasant ride with the RV. Everything work well for us. From the beginning of the registration and till we return the RV. The customer service is awesome and friendly. I highly recommended El Monte RV.
Rashid Ahmed Raj
I had a wonderful experience with El Monte RV. This was my first time renting an RV and the process was smooth.
I highly recommend Jose, he was really helpful with the paperwork, figuring out the right insurance need and thoroughly inspecting the vehicle before handing it over. He explained very clearly all the function for operating the vehicle, which made our first time experience better.
The good thing about this location is that they are open on Sunday. The vehicle we got was very clean from inside. All the appliances in the vehicle were in good working condition.
The only issue I had was that they do not have a dump site. You need to go to a nearby business for dump before returning the vehicle.
Overall my experience with them was wonderful and would definitely rent from them again.
Barry Chen
Highly recommend for RV rental. RV is in really good condition( New 2022 model). Check in and out was easy too. Thank Jonathan !
Corey De Jager
Great RV rental place, no hassle when picking up or returning the vehicle
joseph moreno
The staff was nothing but professional. Our guy Julio, whom gave us our pre-ride checks and inspections went above and beyond. 1st time RV renters so the way he broke the whole unit down helped me feel less overwhelmed in taking our lovely beast on the road with confidence. Thank you for all the patience! Whenever we need another rental our business will hands down go to this company. TY, TY, TY!
Chris Bacon
The rental experience was very good overall. We had two issues with the RV. When we first took it home and we're trying to load to refrigerator in preparation to leave the handle broke off completely. We tried to call the RV center but they were already closed. We decided to just start our trip. We had to use a bitter knife to pry it open each time we wanted something, which was a pain. Then on the first night the heater broke. It was snowing outside and very cold. My family had to sleep with layers of clothes on and our jackets. Then in the morning we had to turn the RV on and turn on the driver/passenger heater in order to warm it up a bit. It didn't stop us though as we had a fun family trip. When I took it back to return it and explained what happened to us the rental associate was very helpful. She said sorry on behalf of the company and provided a partial refund and voucher for our next rental with them. I was very satisfied and will definitely rent from them again. My only tip for future renters is to test everything before leaving the lot. And I mean everything!.
Phill Ragland
El Monte RV = all day everyday! Enjoy your trip with confidence!!! Safe travels. Super pro opération from pick-up to drop-off!! Best staff ever!!
Douglas Barnes
Was my first time in an RV and had so much fun! The 22 foot rv was super easy to drive and by super easy I mean anyone can drive especially with the back up camera you can see everything better than in a car! The ease of stopping where ever you want, not hauling stuff in and out of a hotel was an added bonus. I will def be renting again!
JoLynn Diedrick
Wonderful trip with family and when we did have issues they were very helpful. Easy pick up and easy drop off. Kids got to see some animals which they enjoyed.
Constance Besnier
Amazing vacation in a RV Leprechaun. Good customer service. The issue we encountered with the RV auxiliary battery was fixed during out trip within 24h while in Grand Canyon. Recommend renting your RV through El Monte RV Rentals!
Melanie Schlauder
This was a trip of a lifetime and El Monte was amazing. Check out was a breeze and the staff was fantastic! We rented one way from San Francisco and dropped in Las Vegas. We saw Oregon, Washington, Wyoming, Montana, Utah and Nevada. I would recommend this for any family!
Rafael Belloso
We rented 4 RV’s — all of them in great condition and brand new. The person that helped us was very friendly and flexible. They accommodated some special needs. We will rent here again in the future.
crystal figoli
Our first year with El Monte and we LOVED IT!!! Our family of five had the best 3 week rv trip ever. Highly recommend to anyone thinking of taking a family road trip.
Kristi Krause
Super easy to reserve and pick the RV perfect for our family. Jonathan was great/quick during check in and check out.
P. Cass
Fast service and friendly staff! I've never driven or camped in an RV before and the staff gave a comprehensive and efficient tutorial of how to operate all features of the RV, including using the "stinky slinky" to empty the black and grey water tanks. They didn't have our kitchen kit and our convenience kits (blankets, towels, etc) ready when we picked up the vehicle despite confirming twice on the phone they would be added to our rental; however, El Monte RV comped us the cost for both kits since they didn't have it ready! A piece on our toilet broke during our rental that prevented flushing, so that was pretty incontinent for 2 days. Pickup and dropoff went smoothly and fast. Look elsewhere for an airport shuttle or taxi because they don't offer this service. For families flying into Las Vegas wishing to rent an RV to explore a number of nearby national parks and scenic wonders, I recommend El Monte RV. Great customer service and the RV was newer with all the amenities you need.
Cai Colin
Tips: you can call them and schedule a pickup time the day before to get your RV earlier than normal time. And if you come there earlier your can get a lot of donation which others return RV left.
For the RV, it is not easy to drive since it is a little bit different with the smaller car like SUV. But new drive also can try it, just be careful on the road. RV has worse ability against wind. You should slow when you met windy weather. It would consume fuel quickly, and you would go to gas stations frequently.
For RV life, order a campground!!! The first thing when you arrive campground is to get the water and electricity in. We love the RV life so much. It is like a home. It’s convenient.
We enjoy it. Hope you too.
Kyla Gillis
My fiance and I rented from El Monte RV in Las Vegas, and had the absolute greatest experience. I can't believe we didn't catch the name of the manager who helped us get started, but she was absolutely amazing. We had dreamed about having an RV and touring around to some National Parks with it, and this experience was incredible. I highly recommend getting the toaster and coffee machine for your travels. It made breakfast in the wilderness perfect. I can't wait until our next adventure with El Monte RV!! I hope the same woman is working there because she literally made our trip!!!!
Chandler Mullahey
The most beautiful trip ever! We left El Monte RV Rentals on Friday. Grand Canyons, Lake Powell, Horseshoe Bend, Upper Antelope Canyon, Canyonlands, Moab and Arches, Bryce Canyon and Zion. Seven well packed days and nights. Campfires every night. We were so close to the stars, it felt like you could touch them. We will never forget our trip in the RV. Unpack your bags only once, take a El Monte RV on a trip. The folks at El Monte are the best!! Thank you all for the memories!!!
carlos rodriguez (crazybassfreak)
Renting experience was amazing. Will definitely rent again. Johnatan and Desiree were great to deal with.
Yoav Bardov
We had a wonderful experience. It was our first time in an RV (family of 4).
We took the 24ft motorhome, although at first it might seem a little intimidating, driving and operating it was easy and simple.
The people at the agency were very helpful and answered all our questions patiently.
coolaidhg
Excellent place to rent a rv. Lots of choice and fair price. Employees are very helpful.
Lady Lush
Second time renting from them and service in-person, email, and via phone is always excellent. Crystal handles the paperwork and both times she was friendly and patient on the phone and in person. Deter was amazing with instructions for the RV. Provided lots of great tips. Roadside service staff could be improved (be nicer) but they're knowledgeable and will guide you through the issue.
Kais Khabir
Awesome experience and great customer service made the entire rv rental experience a breeze.
Elizabeth “Liza” Francis
Rented a C class 28 footer, received a new 2022 model with only 8,000 miles Truck ran great. Even though it was 120°, the engine and a/c kept up pretty well. The generator died a few times but it was extremely hot and the outside temperature was insane. Once we got moving, the generator was able to be restarted. Crystal was great, very efficient and friendly.
ethan Millan
It was a super experience, for anyone who's gonna reserve take the 25$pre dump so u don't have to worry about it the last day, (the service was great and the people where nice)
J Go
Came to El Monte RV because I'd heard they were easy to work with and reliable. Had absolutely no issues the whole 5 days I had their RV and they even forgave me for being a few minutes late on the return time. Would definitely use them again and will highly recommend them for future ventures.👍 …
Hillary Hultstrand
Very courteous staff. Easy to work with. Road side assistance was called for a minor issue and they gave guidance easily over the phone. Will definitely use again for future RV travels.
Keosha Sanders
I had an amazing experience with El Monte RV. This was my first time renting and driving one. The staff was very helpful with providing trip ideas. The RV was very clean and in fact almost brand new. I will definitely rent from here in the future.
Joshua Weaver
As described. No surprises. The RV only had 10k miles on it. Felt brand new. Everything worked great. Had a wonderful week long vacation to Valley of Fire, Zion, Bryce, Lake Powell, and the Grand Canyon.
Joshua Bamberger
The motor home worked well but I felt that the staff were putting the screws on my to buy their extra insurance. In the past, I had to show that my auto insurance covers rental. At El Monte, I had to get a specific form completed by my insurance agent. The El Monte staff would not provide me with that form and expected my insurance agent to have it. In the end, I was able to get my insurance agent to send the form to them but it took about 2 hours of back and forth. The El Monte agent could have made it easier.
Zach
Solid RV company with everything you need to rent an RV. Nothing exceptional and a “supervisor” was quite snotty over the phone; however, would use them again! Get AAA - well worth the discount!
Alan Stevens
A great experience all round. All their RVs are new or almost new and in great condition. Everything was spotlessly clean and the staff took plenty of time familiarizing with what and how to do. Check in and return was a breeze and the staff extremely helpful and friendly. We’ll definitely use this location again for future rentals.
Marcel Sanchez
Great experience, good customer service and the RV was well equipped.
Peter Green
Very friendly and helpful crew. Got us in and out with minimal fuse and geared us up. Minor suggestion - place clearance height sticker in a more accessible place.
Nellie Grossell
El Monte RV Rentals were great. The check in process was quick and very informative since we were first time RV renters. The RV was a new model, very clean and easy to use. We will definitely rent from them again!
Gerald Lowe
I picked up an A-class RV im Chicago and drove it all the way out to SF. From a support standpoint, roadside assistance was swift on their responses and always made sure that any problems we might’ve encountered were addressed promptly. Once I got to SF our inspector, Max, was incredibly polite and walked us through the check-in requirements in no time. Once in the office, Amar helped me with the final paperwork and we were off without any troubles at all.
I did this trip with 6 of my friends and would 100% use El Monte again in the future. One of the best experiences I’ve had hands down.
Thank you to Amar and the team for their stellar customer service!
James Cameron
Great experience renting from el monte RV. Crystal was exceptional with customer service showing me and my family multiple RV’s in 110 degree heat. We can not recommend them enough. The RV was new, clean and amazing. Lastly when we decide to buy we will buy from them.
Wendy Lake
They were so helpful. This was our first time and they made it so easy. Thank you.
Patricia Clayton
This is my second time renting with El Monte RV Rentals. Pickup was pretty quick despite a problem with the commode which was promptly remedied. Motor home was good, obviously quite used but worked well for my needs. Drop off was quick and efficient.
Aldo Martinez
Rv handled great, 1st time ever, staff was thorough explaining everything. Can't wait for next trip.
Richard Persson
I had switched my insurance to AAA to cover the RV so I did not have to pay for El Monte RV ins. My AAA southern California was closed on the day that I picked up the RV so I was not able to add the RV to my ins policy. MAKE SURE YOU CALL El Monte RV A FEW DAYS IN ADVANCE TO GET THE RVs VIN # to add to the ins. Otherwise you will have to pay for their ins. Which was an unexpected cost of over $400. I rented the 28ft RV and it slept my family of 5 with ease. It drove really nicely. We did Sedona, Grand Canyon South Rim. Page / Lake Powell, Bryce then Zion. Cusomer service was good in Vegas. If you have AAA they give a free 600 miles. So that helped. Super fun!!! The check out process was about an hour and the same when checking back in. Thanks El Monte.
Greg Goddard
First time using El Monte. Staff were very helpful at check in. Motorhome was fantastic!! Ran great and nice amenities. The prices were a little higher but you get what you pay for. We will definitely use El Monte again!
Jason T
El Monte is the best. Great customer service, great RVs, etc. I'm on my 5th RV in 11 months and am already looking forward to the next one.
Tia Stone
The RV itself was great. Nice and clean, has all the amenities including TV, stove, shower, etc. The problems were with the company itself. Does not tell you the mandatory insurance requirements and that you’d have to bring a written application with proof of insurance otherwise you’d have to pay for theirs. Also was contacted multiple times to change the pick up time of our RV. And it all got pretty pricey with all their fees.
Alberto Pascua
Highly recommended El Monte RV to friends and relatives. Vehicle is well equipped, clean and perfect running condition. Associates in the office are very accommodating especially Crystal. Planning to rent again in the future. Thank you very much!
Peter Huddleson
Our experience with El Monte RV was great. In particular, the lady who checked us out was terrific. She was very friendly and professional, and she patiently answered all of our questions as first time RV renters. (Unfortunately I never got her name, or else I would have mentioned it to give her a shout out). The RV itself was fine. It was a 25 footer and was perfectly suitable for our family of four. It was an older model, however, so I would ask to get a newer one the next time we rent one. All in all, it was a positive experience, and we would definitely rent from them again.
Rich Johnson
Great process and rv. Would have been a 5 star rating but the queen mattress in the back was horrible. Felt like a torture device on my back. Bought a foam mattress as a stop gap
Amber Amato
El Monte RV and their employees made my first RV rental experience a breeze. We rented a 28ft motorhome for the purpose of traveling from Las Vegas to San Antonio and back (around 2500 miles & 7 days). The motorhome handled just like a large uhaul, with the same visibility. Overall we had an amazing trip and will be back to rent again!
Annette Arendt
My sister and I rented an RV for a Utah road trip and had a great experience with El Monte! Having never even driven one before, we got thorough instructions from the woman who checked us in- she answered all our questions, gave us realistic feedback as to what we would/wouldn't need, and we felt very confident out on the road. When returning our RV they went above and beyond to stay open a few minutes late so we could return it before catching flights out even though we were running late- this definitely saved the day for us!!! Could not be happier with how easy and smooth the checking in and out process was. The price was very reasonable, the size of 22ft was perfect (and not offered by the other main RV rental), and it was all around a great experience. We'd definitely recommend this location.
JOE MAC
We had a GREAT experience here. From our initial rental with Jess to the drop off with Dean they couldn’t have been nicer or more accommodating. It was an awesome way to vacation. The RV was in excellent condition and we had no issues on our trip.
Davis Fortier
I would highly recommend El Monte RV. From the reservation service via phone to the renting of the RV, everything was straight forward and I knew what I was signing up for. The AAA discount was a big perk. Crystal was so kind and allowed us to pick up the RV early which led to more time on the road and Sandra was amazing with the onboarding and training of how to use the RV.
If you are apprehensive to rent (like I was), I would highly recommend El Monte over and over again. This location is amazing!
Chris Calvey
Overall we had a pretty mixed experience with our El Monte RV rental. Check in was fast and easy, the staff was very nice and helpful, and we had no problems with the return process.
However, there were two huge problems with the RV we received.
1) The two auxiliary (house) batteries we were provided with were totally dead. Dead as in they couldn't even hold a 2/3rds charge for more than about two minutes after charging overnight. We had no way of knowing this during checkout because the batteries register as full/charging whenever the engine is running. Lesson learned: be sure to check your batteries with the engine turned off! Especially if you plan on dry docking!
2) The drain in our kitchen sink leaked horribly, causing water to leak into the drawers below whenever the water was run. This made the kitchen sink unusable.
These two problems really put a downer on our trip. The only reason I'm leaving a review of three stars instead of one is that the El Monte customer service was very good. When we realized our batteries were dead, we called the El Monte support line, and some repair technicians with new batteries were dispatched to our location within a couple of hours at no cost to us. Secondly, when we complained about our experiences upon returning, the manager approved a discount on our rental price which we felt was fair given the trouble we went through.
Kenneth Hayes
The RV was a 2017 model year and in good shape. We had no issues with it during our week-long rental. The $1000 hold on my credit card was released after I returned the RV. The folks whom served us at both pickup and return were helpful and very polite. The only issue was that it took about 2.5 hours from the time we arrived until we were ready to drive the RV off the lot, and it took about 40 minutes when we returned the RV until we were free to leave. I feel I received good value from El Monte.
Hans Rawhouser
I had a really good experience renting here. I checked in my RV with Jessica. She was really efficient and I didn't feel like she was looking for a bunch of things to charge me, which I have seen at other RV rental companies. It totally made me feel more positive about the experience. I also was impressed with little touches in the RV that made the experience better, like the TV working without having to run the generator, little bags for the dump hoses, and a flush stream to clean out the dump hoses.
Mike Pham
This was our first time renting an RV. El Monte RV has reasonable rates. We rented at their Las Vegas location. Their reservation was simple. The staff was friendly. I wished they allowed for the size selection of vehicle. I rented the smallest class C RV which is between 22-25 feet long. When I called to ask for the 22 footer, I was told they can't know which RV I'm getting until the day of. I ended up with a 25.5 feet RV which was too large for Zion scenic drive. Tip: take a picture of your RV. I was charged to replace a hubcap which apparently fell off while I was driving. Other RVs seemed to have missing hubcaps but I had no way of proving whether mine was missing or not when I got the RV.
KWAKA88
Crystal is great here. Super friendly extremely knowledgeable. Answered all my questions. The vehicle was very comfortable albeit we had an unexpected heat wave, it did a good job for our needs.
Would rent from them again.
Steve Fenwick
The A Class is very nice but have lots of engine noise and everything rattles in the cockpit. C class is better. Crystal was very helpful and the rental, pickup and return was a breeze. Lots of fun. Will repeat again with El Monte.
Lawrence Wang
Easy to work with. Great new clean RV. Plenty of space and power. Lots of modern amenities like Bluetooth speakers, flatscreens. Powerful vehicle to get up and around the Grand Canyon and Zion.
We got in and out within and hour.
Staff was super friendly and helpful.
mike
We've rented twice from El Monte in 2 different locations and each time we had great service. The RV's are nice and clean with lots of storage space.
The pick-up and drop-off procedures were made very clear by the helpful staff who walked us through all steps and gave us complete instructions on proper use and care. We felt that El Monte provided a great value in an RV rental.
Ekceejay
Highly recommend these guys for RV rentals. Very clean and reliable vehicles . No mechanical issues at all. Didnt try and overcharge me and even gave me 100 miles for free! I'll definitely be coming back!! Thank you Crystal for everything you've done for me. You're awesome!!
robert Martinez
Everything was amazing !! From the customer service when we were renting the RV to dropping it off was seamless ! Also big thanks to Crystal for taking care of us ! I will only be coming back to El Monte RV when I need to rent another one .
Massimo Bugliosi
Excellent experience! El Monte was perfect to assist us in choosing the right RV for our weekend, and the price we paid for the service received was totally satisfactory. No hidden surprises, very professional and kind. The status of the RV was very good also!
Jackie May
The service was great very happy.
M Brown
Great experience renting an RV for our yellowstone, grand Teton,and zion trip! We had an issue with a drain hose, but called them,and a mobile tech came and fixed whole we were in zion. It was a great trip and I highly recommend El Monte!! Thank You!!
G Whitaker
Very easy making the reservations online; when we finally went to pick up the RV, we had to watch a video (for the RV-impaired - that was us - ha!) and then frankly we enjoyed the time with Marissa going over the same information in person with our actual rental. BTW, pictures can only do so much but we loved the RV we rented; just our size, clean, easy to drive, and sweet on gas. When we took the RV back, Kim was the person who inspected the return...she gave us a 0 (kidding Kim). Final transaction was seamless. For us, when receiving and dropping off, the employees were patient answering our many questions and repeating answers, got our sense of humor and laughed with us, and gave us some very good tips for the next time. Would rent from El Monte again!!!
Amy Navarro
Sandra and Crystal made checking in and out an easy process! Took less than 20 minutes for each. Can’t wait to book again! Thank you guys!
Mark Ely
The staff was nice and helpful and the RV was like new with only 10k miles. The only negatives were manufacturing quality issues. The furnace wouldn't stay lit and the sink fixtures came loose. They did offer to guide us through service on the road but we didn't want to interrupt our vacation. At the end we were given a mileage credit for the inconvenience. I would use El Monte again.
matey56
We had a great experience at El Monte. The RV was nicer and newer than most other places. The prices are a little bit higher but the service and product is worth it.
Alex Elbaz
Plan a couple hours to pick up your RV. People at Las Vegas location are very nice though.
I had a 2015 model RV in good condition but my friend got a 2009 one with cosmetic issues and unfortunately some mechanical ones too.
El Monte Support line managed very rapidly to direct us to a repair shop during our trip, where we spent half a day for part fixing.
My friend got offered 300$ at the end of the trip for the inconvenience.
Overall, good feeling but would recommend to try to get a newer model.
Bert Bieser
From start to finish, El Monte RV staff was as good as it gets. Friendly, knowledgeable and explained everything. Guys and Gals in the office are top notch. Thanks again. See you next time.
Service with a smile, even with a mask on 🤠 …
Rick Bond
Great experience. The check in was pleasant and easy. Staff was courteous and professional. RV was nice and clean. Everything in working order. Really enjoyed our trip. Would rent from them again!
Scott Mcdonald
This was our first time renting a RV. El Monte was great. We got a very clean 2019 25 foot class C. Our check out was very thorough, handled excellently by Will.
The RV worked great. The return was very easy and quick.
I will definitely rent from El Monte again.
Ann McGough
We are first time RVers! Our experience from the initial call to reserve the RV right through the return of our security deposit was very good.
El Monte explains everything and provides 24 hour assistance so we never felt alone.
The vehicle was just as described, clean and in great shape. The only thing that was not 100% satisfactory was my fault. We did not return the unit with a full tank and were charged $6 gallon to fill a 55 gallon tank. El Monte told us this many times and even encourage me to go back out to the gas station myself, however we were pressed for time. Do not make the same mistake! However, I cannot wait to rent another RV from El Monte we had such a great family vacation.
Ron Borromeo
If your a first time renter and want to visit GC, BC, LP, Zion this is the place to go! New RVs and Professional folks! From the check in to check out this was a smooth process. I would recommend having your insurance paperwork ahead of check in. But everything else was perfect and memories were built because of Dee and Judy. Thank you again and looking forward to our next adventure!
Ruth Ganot
It has been the second time that we rent RV at El Monte RV Rentals and again we were very pleased.
The vehicle was in a great shape. Looking as new and drove smoothly and conveniently.
When we had a question, the assistance line was very helpful and nice.
I really think that it’s a great place to get your money’s worth
Mikhael Ponso
I read all the reviews and was worry about this place. I had a pretty good experience. I think they could send the video via email when you reserve (this allows you to watch even after you get the RV if you want). That would make the pick up process much faster. I declined to watch the video and my process was relatively fast (about 1 hour maybe). Would be nice if you could pick up the RV in the morning. After all you waste the entire day and you start your driving super late by the time you out of there. The drop off was super easy. The RV was nice and in good condition.
Jaime Tanigawa
The pick up time was too long. The sign in sheet was hard to find and no one greeted anyone when walking in. There was one person manning the phones who was more concerned with fluffing his hair than helping customers. We were given a rundown of the RV and external flaws but nobody made sure that we knew how to work everything. Good thing we did our research beforehand on how to hook up and take apart.
Returning the RV was quick and easy. The staff that I dealt with personally was nice which was the redeeming quality of El Monte.
Debbie Levy
Went to Durango Colorado and had a great time in the RV. First time. It wasn’t too difficult to drive and operate. We can’t wait for our next trip! Thanks El Monte RV!
Elliot Wronski
What a fabulous machine, we rented an A Class and I’ve never been more comfortable on a camping trip, huge water tanks and a massive gas tank ensures ur not worrying all the time and taking spot showers, would absolutely recommend to anyone! Lovely service from all.
Tom Cornett
Picked up in Elkhart and headed west, a few minor issues we worked thru with Carlos their technical support (top notch). Overalls had a great time. Planning our next trip with El Monte next spring!
Thanks for everything
Tom
Alan Parsons
Our experience with renting with el Monte was extremely positive. Jessica really made us feel like she wasn't trying to nitpick over potential charges upon return which made the whole experience a lot less stressful. Would highly recommend to anyone looking to hire an RV.
drake taylor
The RV we rented ran very well and we had no mechanical problems. But the queen bed in the back was made of some very light duty foam and needs to be replaced. Anyone who weighs over 50 pounds will feel the piece of plywood below the foam. Also the TV did not come with instructions and when we called their help number the guy I spoke with did not know the answer and said he would call back but never did. And finally we chose this RV because the couch/bed was advertised in the brochure as being long enough for our kid to sleep in but in fact was significantly shorter than advertised and my kid was thus forced to sleep diagonally across the bed.
In spite of all this we still very much enjoyed our vacation in the RV.
Ken Odell
We truly enjoyed roaming southern Utah in our 25 foot RV. It was our first RV experience and the RV performed flawlessly. Within five days we figured out how to travel in it and our campsites were beautiful. A longer trip with more remote campsites would be even better!
Allan Weber
The service was prompt and accurate, and they were very easy to work with. Even helped us get out the door quicker when our RV wasn't quite ready (we were early, no fault of there's). Very thoughtful. Great selection of RV's, too.
Executive Director
We had a great experience! Great RV, great service!
Mike P
Overall El Monte was a pretty good experience for us. The RV was as promised. It was clean and road ready. Our major complaint was the amount of time it took to pick it up. Others waited MUCH longer than us. I would rent from El Monte again.
Max St. John
Renting from El Monte was adequate but there are areas that need to improve:
the staff are pleasant but it should not take 2 hours to pick up the RV even though we were first in line - very frustrating.
Our RV had several problems: the water pump stopped working without hookup, the bathroom door wouldn't shut and the floor was filthy.
sue igoe
Great service. Vehicle was like new.
Dan Suarez
We are 1st time RV Renters and the staff took their time and explained everything to us. We rented a 25' RV. It was a nice size for our party of 4. I would definitely rent from El Monte RV again. I can't wait for my next trip to the Grand Canyon.
XYZ GOODIES
Very large las vegas facility, nice and clean and organized. we returned a RV at this location and Sandra was clear precise polite and overall wonderfully.
easy out, great experience, will do it again !
Ross Kleinschmidt
My first time renting with El Monte, previously with Cruise America, and Bates in St. George UT. Compared with Cruise America, this rental was very clean, low miles, well maintained, and complete in terms of condition and supplies. Waste drain hose was new, as was the supply hose. We brought our own bedding, kitchen, etc. Everything worked as expected. Past C.A. experiences including non functioning micro, torn/dirty upholstery, dirty/leaky drain and water supply hoses, and excitingly a blown front tire (at 70mph), due to a tire defect. I had a question regarding the water inlets, and my phone call was handled quickly and answered my question. If they are located in my next departure town, El Monte will be my choice. Very well run company.
JP CCC
Third time using El Monte. RV is always clean and never had any problems. Overall, great experience.
Daniel Jolley
Great experience driving a 28ft RV across country with the family. The RV was comfortable, clean, and spacious. The RV was reliable and quite easy to drive.
Mai Gozu
Jenny was a really friendly, attentive and helpful staff. She took time to explain everything inside and outside the vehicle. Gave us great tips and pointers. Wish we can rent from someone like her every time.
Chris Bullard
Had a blast with our Class C we rented through El Monte. It was clean and fully functional. The return times kinda suck being first thing in the morning.
Mageshkumar Padmanaban
Very nice experience first time renting RV. Jessica was really friendly and cool. She went over all the features and details and made us very comfortable. Looking forward to another fun n exciting RV trip.
Venora Cole
This was our first time renting an RV. We have a travel trailer but due to snow, we didn't'want to unbury it. The rental was nice and afforded us all of the comforts of a hotel. It was convenient to have everything at our fingertips. We had a bit of a situation the first night which we made them aware of. It was definitely a great experience.
Gary Hashimoto
Our experience with El monte was very pleasent. The staff in the rental section was very friendly and helpful. We receive a newer model 25 foot RV which was very clean well maintained exterior and interior. There were problems with the water connection which we reported but could not get someone to come out to our location to repair. Because of the inconvenience they refundedud our deposit plus an additional two days rental. Overall our experience with El Monte was great. Especially Sandra and Bre during our rental process and Chris on our return. I would highly recommmend El Monte in las vegas for rental.
Jeff Wahrer
We had a great time the rig was completely easy to drive,set up and tear down. 100 percent happy would rent from them again and again. Thank you el monte rv.😀😀💯 …
김창선
The motorhome was very nice and nealy brand new. I'm very satisfied with this trip using motorhome.
I highly recommend the use of El monte RV if you have a plan to trip using motorhome RV.
Vince Basile
The staff was very helpful and took the time to show us the vehicle and print out a quote. The other place we went to pointed to the motorhomes and wrote the prices on a brochure.
Steve Martin
We've rented from El Monte several times over the past few years, it's definitely a better alternative than buying an RV. Maybe it's not as convenient as having your own RV, but you have no owner headaches and you can travel around the country no matter where you live. We have rented in several cities and it's been very consistent and the staff has always been very knowledgeable and helpful.
Lisa Seeb
Great support and service. The lack of included bedding and basic kitchen gear was a hassle since we flex in. Be sure you have plenty of blankets, eating utensils, and place settings. A trip or two to Walmart took care of the problem, and we had a wonderful trip.
Nichole McCausland
Our first ever RV trip was smooth sailing thanks to El Monte RV Rentals. Communication was excellent and the RV was as described. I would both recommend and reuse their services again.
Cody 12345
Had a great time. Will definitely be going back.
Vivasvat Keswani
Friendly and professional service, quality vehicles and amenities. Definitely going to use them again.
Joëlle Tétreault-LaRoche
We booked in February for a trip in May from Las Vegas to SF. First, note that a one-way reservation is absolutely complicated to organize. Even 3 months in advance we had to booker a bigger, and much more expensive 22 footer (instead of the cheapest 19 footer) because no other vehicule was avail. If you ask me, I think their fleet is big enough to offer one-ways... But knowing their customers won't change their itinerary, they kind of take advantage of that and tell you they "only" have a bigger one at a bigger price.
Since our trip was part during the Memorial Day week-end, we had to pay 5 days in surcharge (178$ per day instead of 129).
Plus, our friend who was driving one night hit a rock in a terrible camping road (windy, rocky, narrow). The rock did a big dent on the side and the exhaust pipe of the generator was pulled off a little bit. When we returned the vehicule, the only thing they said is "it's gonna cost 600$". It's okay because we have to assume that we had an accident. What displeased me was the fact that we were trapped there, without counter-expertise to certify that the damage is worth 600$.
Now the pros.
At pickup, the clerk was really friendly. She showed real interrest in where we were coming from, in who we were, and in the meantime she had our paperwork done. I guess the pickup process is 45 minutes but it didn't feel like it since she was really good at it ;) Although we waited for a very long 1 and a half hour to actually get the vehicule, we found the pickup process was great.
The vehicules are REALLY new. Ours even had an auxiliary input, so we could play our ipods (went to walmart to get a 1/8 audio jack). Everything worked perfectly fine. Fridge, generator, radio, lights, water system. We were very very very content with all the features of the vehicule.
I totally recommend this means of travel. You can cook wherever you want (there's a table and chairs included below), you can stay warm in high mountain campgrounds, you are free in some ways. You just have to adjust to the lifestyle: it still has some disadvantages like not being able to move as fast as a car in a city, can't actually go to some places since the vehicule is pretty big. Based on our itinerary, I would recommend renting an RV when you're planning on being outside of cities and crowdy places. If I were to do it again, I would not have rented an RV and driven in California. Too much people, too little cheap campground, etc.
Will Rutledge
Excellent service. Plan on 2 hours from arrival to driving off lot. Vehicles new, clean and in working order.
Philippe Larose
First time we rented a RV and everything was flawless throughout the experience. We brought it back in L.A. where the service was very friendly, hopped on the shuttle to the airport and thought that we will surely rent with El Monte again in the future.
tali yaron eldar
The RV was very good and the service was great
Amber Tonkinson
The experience I had for the very first time renting an rv was a great experience! Marissa was great at explaining everything to me. Great knowledge and friendly service. I will most definitely be going back for another rv rental soon 😁 …
Shane Roberson
Very nice service. People were very helpful and got me in and out in a timely manner. Had a great experience in the RV. Got a bit costly on a long roadtrip, paying for extra miles and gas, but still a good deal.
Barbara Keyes
Check in was easy,, location east to find. Jonathan was kind and thoughtful. Two years ago we returned to Los Angeles— no comparison to the efficiently here in Las Vegas
Toddly Krentz
Always a pleasure to see the El Monte RV staff every year. Awesome experience, Awesome professionalism, quick pick-ups and returns! Sandra H. Is Amazing! See you again soon! Thanks Again!
Todd Krentz
sammy willeford
El Monte RV has become our new go to place when we are in Las Vegas. They have the best equipment and the most helpful employees anywhere. I am always happy when I use El Monte RV for our RV needs.
Tony Schullo
Great rental experience. Check-in/Out person was polite, helpful and efficient. Went out of her way to accommodate us. Great RV, clean and worked perfectly. Would highly recommend.
Bob De La Paz
We rented the right size c class motorhome for the nascar race this year and it worked out perfectly. The staff was great and very helpful. I will eventually buy one but for now this fits my needs quite well. Keep up the good work.
Jae Needham
Okay the place is very clean and staff very friendly however they have a sign in sheet which is very hard to notice so after waiting around for 40 min no one even asks you if you signed in to know that you are supposed to do that. I randomly figured it out while walking around.
The day we reserved the rv it was not busy so we were lucky but it still to over an hour. So the day we go to pick up the rv it was crazy busy. So after waiting 2 hours I finally go up and see that there is still 3 more names ahead of me. So we wait another hour and notice now there are names crossed off below us and we have yet to be helped. We were told to pick up between 1 and 4pm. We arrived at 1pm and did not leave with the rv until 5pm. That is 4 hours, ridiculous. Then while we had the rv it was great and we loved it but there were a few things we had issues with.
* The rods at head of bead stick up and are sharp put holes in sheets, along with cut my arm pretty good.
*While driving the pantry next to the fridge pops open when you make right turns, and the entire shelf slides out spilling all items, thankfully nothing was glass.
*Driver cabinet hydrolics do not work
*The sewage hose did not have a proper fitted end for the ground. This was CRAZY all they gave me was a hookup to the rv sewer attachment then a very short hose with not connecting end!!! Just an open hose, like I was somehow supposed to flip the sewer valve while at the same time hold the hose in the hole in the ground without spilling anything! Thanks fully the rv park had a spare hose for us to borrow.
*no proper explanation on how to do anything. From reading online this is not a problem specific to EL Monte but yet all rv rentals. They quickly tell you what everything does in about 10 min and that's it. They should offer an hour long video or offer training I would have paid for it. Then they couldn't even figure out how to lower the jack stands and had to get someone else to show us. But yet again NEVER told me that I need to out the jack stands down before doing the hook ups. I assumed they were only if I had a flat tire.
Upon returning the rv we knew this time to bring food and drinks as it would take a long time. And it did it took over 2 hours just to drop off the rv, have someone check the gas and for damage then give us a receipt.
Even after all of that we really did enjoy the rental. And would use El Monte again, I just think they have a lot they can improve upon.
Diana Dimadi
Jonathan helped us to pick up the RV. Excellent service: fast, courteous, timely, all charges as expected.
Jules ROBERT - LE HÉRISSÉ
It was the first time that we rented an RV and we were very happy with our experience at El Monte RV Vegas ! The super friendly staff explained everything to us, and we were given a brand new RV for our 10 days trip south. I totally recommend this rental place :)
Rob Robbins
El Monte RV got me a great RV on 2 hrs notice on a busy weekend. Thanks for coming through and going the extra mile! Great service and great staff.
Daryl Payne
Crystal is awesome!! Highly recommend El Monte
Audra Haskins
The RV we rented was spotless and exceptionally clean, no issues with A/C, or driving. Great customer service!
Dave Broadworth
We rented a 31ft. motor home with 7 adults. There was plenty of room, and the riding from site to site was very comfortable. The was our 1st experience renting a motor home and will be renting again in the future from El Monte
LasVegas KungFu
Amazing deals on buying an RV!
Great place for renting an RV, but amazing center for BUYING an RV...people come here from faraway states because of the deals they find here. Impressive! FYI: I do business with this biz, but not employed there, just see the people coming in and buying and hearing their stories.
Fran Fetscher
They were very easy to work with. They showed us how the RV worked via video and with a booklet. The RV was in great shape. We had one problem and they came right out to fix it the next day at the campsite where we were.
Maria Helenius
Location is understaffed and checking in took forever. To accommodate, they waived mileage fees and refunded us an 'inconvenience' fee. On the bright side, two of their staff are particularly friendly, Jose was one and their driver was the other. Management, if you're reading this, hire more people for this location!
Andre Russell
Great customer service, explained each step for functions to us on our firdt RV experience. we will definitely be back.
Tom Fitzpatrick
Our third rental from El Monte. Clean RV. Low miles. There were no surprises on the price we paid. I saw some posts that El Monte would quote X but by the time they walked out the price was Y. I didn’t find that to be true - their price was up front for our rentals.
We have rented from Cruise America 3 or 4 times, too. Price seems to be comparable, but El Monte has nice slide-outs, which we didn’t have with Cruise America.
Stacy at the counter at the Henderson office was SUPER! Extreme attention to detail. Honestly a great experience.
Richard Malerba
A wonderful experience. Great RV, great service and an easy location make this a perfect spot to pick up an RV and tour the parks!
Benoît Jonniaux
Amazing experience! Brand new RVs and exceptional people who helped us with everything! We strongly recommend them, we had a wonderful time.
fanny Shimshi
Highly recomended. Excellent service. New RV as was promised. No brackdowns. Got exactly the RV we ordered.
Kyle Juza
Great RV. Brand new and really nice! Couple screws came loose on the RV in the inside, but still and really nice vehicle.
chester morante
Great experience we had with el monte,we will definitely rent again here.RV are clean and well maintained.We are so happy to have experience RV camping with el monte RV rental.
Carlos Salinas Sanchez
Amazing deal with EL MONTE RV. We have some problems with the vehicle during the trip but they try to solve it soon. Some problems weren’t impossible to solve it and they came some money back for the issues.
Myron Mitchell
Great staff as usual I have been renting factory relocates a for 11 years each year it gets better and better. 1 thing need to allow type. Of rv to select
type
Sin Sinsin
I had a great vacation with RV.
natalie driscoll
Sandra that works here was great to deal with and very helpful and explained things very well. She even gave us a broom which she didn't have to do! The Rv was new and in great condition!
Vette Vette
Never knew renting an RV was so convenient.
scottsoltero
The RV was brand new and worked great! We would definitely rent again.
Scott Salvati
Had a wonderful experience from start to finish - the RV was in great condition, and enjoyed our cross-country trip!!
Bryan Corbin
We had a great time and we can't wait to plan are next one..😁😁😁we loved the RV. Great Rental.. …
James Brosi
I rented an RV for 10 days - Right from the start they accomidated my request for early pick up - Upon arrival at the store I was immediately impressed - Clean, proffessional and friendly - Fresh coffee and water and a place for my family to wait - Luggage carts assisted us moving our luggage around - I was assisted by Jose - he was thorough and informative, going over every detail of the bill and the RV - I had never rented or driven an RV before and he was more than willing to show me every detail and offer tips for my trip - The RV was new and clean and offered great comfort through 5 parks and nearly 1500 miles - Returning the vehicle was as smooth as the pick up - I was even give a shuttle ride for me and my family back to the airport - I thank you for making this such an enjoyable experience and would recommend your company to anyone traveling to Vegas and looking to rent an RV - Thank you - Keep it up
Ethan Chu
RV was a new model and everything worked perfectly. Will definitely rent from again.
Nate Torrescano
Great customer service. Would definitely recommend this place if your looking to rent an RV for the weekend.
Todd Parsons
Everything was fine except the battery didn’t charge quite right. It comes with nothing extra unless you rent it. Unit was nice and clean.
cesar zakahi
Well trained staff, knowledgeable about RV's , friendly.
tim cooper
Crystal and Johnathan where amazing and very helpful
Lixzer Gaming
Great customer service and very easy to drive RV’s. Would rent here again
D Benjamin
Pleasant and efficient service. Quality RVs, no hassle returns, easy location. Very helpful and responsible staff.
Romain Thievin
Great vehicle and great customer service.
elad kanfi
Cristal is the Best! She helped us a lot and made the all process easy and simple! Thank you
Connor Nicholson
Cheapest rental by far. Less than half the price of anywhere else, and the RV was high quality.
Takeki Soejima
Very good service and kindly staff. RV also excellent. We had a good trip.
adam workman
Great experience, the staff was friendly made it an easy process. Definitely will be back!
Hiro Od
It was super! Wonderful memory with the great RV. Good service quality.
Koa Taylor
Amazing experience!
Such an easy process to rent an rv for my trip
Thank you thank you
Damian Mena
Very good
Alex
we had a great experience with Jose at the las vegas location. fast and professional service, made sure to take care of us.
Matt Zandee
Nerissa was so helpful and kind! It worked so smoothly to fly in to Vegas, grab the RV, and head to the national parks.
Bruce Bevilacqua
Everything worked well in the RV. However the heat went out but they were able to talk me thru a reset of the heat. Definitely doing it again.
jay jaymison
Very good . Nice motor home . Had a problem with light they took care of me . Very pleased
Luciano Sobrinho
Great service. Super new RV! Everything Excellent!!
Haven Hill
So helpful! Great experience!
Tomás Herrmann
Great customer service, great RV, very good and user friendly explanation of the RVs functionalities. Would rent again.
Lissie Mayer
Great experience, very friendly staff. Best vacation we've had in a looong time
Mike Stuart
Good experience. Got the rv early. It was in great condition.
Leland Bartlett
They were exceptional, there equipment performance was excellent, were very pleased with the experience
Nunjig Studio
PU time was little take time when you PU come early. Definitely come back to rent RV.
Maria Sanchez
Great service , Will and Joe very friendly, they resolve a little issue with my RV . Definitely will recommend this place.
Handymen and Associates
Friendly staff beautiful motor homes and reasonable priced
Nathaji Metivier
Saved my trip when my previous reservations at other places were cancelled last minute.
Derek Bickford
Made our rental so easy.
Giovanni Pipia
Great experience all around. RV was perfect. Great process.
Paul Blanchette
Very knowledgeable and friendly would definitely rent again in the future
Maor Morgan
They have all types of Rv’s
Long short or even just 16 inch
Joseph Batie
Excellent service very accommodating coach was clean with clear and concise instructions
Fatherhood and Fortitude
So easy to work with
Jeffrey Stewart
Booking our next trip , Pahrump here we come!! El Monte RV rentals the way to go!!!
Roy Cullipher
Easy, exciting, exceeded our expectations by 100 times. We are definitely going to be repeat customers.
Antonio Carlos Ribeiro Neto
disorganized in time to get the rv. did not meet time, 2:30 late. They didn't have the car in store.
Andy Jergens
People took good care of us. Nice RV couldn't ask for better service
Cory Buckingham
The rental was awesome and not being charged to run the generator made it even better
Juan carlos Vazquez
Had an awesome and friendly experience and El Monte RV !! Highly recommended
Elena Cullipher
Great first time experience. Will definately work with El Monte RV in the Future.
Jonny Tuttle
Great service amd rv was fun to have.
al89130
Fast service. Very clean RV . Friendly service.
I recommend them 5 star ..
Ronen Ben Yossef
Smooth process of renting and check out. High quality vehicle and facilities.
William McCown
The roofs at this place are crazy good
Robert De La Paz
Great friendly staff. Easy to work with. Quick check in and out.👍👍👍👍😎 …
mark Mendoza
Best RV place in the country promise you will be satisfied
Diego Cervantes
Great vehicle. No issues!!
Robert Sheno
Great people, service and great deals, will rent El Monte again.
Asaf Levy
The service was great and friendly. Very efficient and organized branch.
Ria Akuhata
Fab vehicle great customer service priced perfectly
proper choice
Cool place to rent RV trailers going to rent one for my birthday
Jhovon' Duncan
Thank you guys for the wonderful first time RV experience I had!
Melanie A Owens
Great service and awesome prices 👌👍 …
CHRISTIAN O
Roadside assistance might need a lil more of improvement!
Elizabeth Christensen
Excellent service. Quick check-in.
Debi Handley
The Service was great, RV was great.
phuk feelings
Nice rv's
Ismael Toto
Great customer service, wonderful receptionist.
איתי בלאו
Easy, fun and great service
ryan hamilton
Great rv. Clean, reliable. Thanks
Kevin Ricks
Clean vehicles with the best price in town.
Martin Hastings
Stopped to hook up the hounds.
Patrick Lee
Really nice selection!
Talgat Kultaev
Best service, Sandra is the best.
Bill Mills
This was an all around great rental experience
Albert Del Valle
The staff was very friendly and helpful
Simone Mitchell
Great rvs
A Berenson
Good service and vehicle.
Loren Kiner
Irene is wonderful
Brian Jensen
Rented an RV and it was great.
G Ellison
Ask for Jose A.--Excellent service.
kent gunter
Friendly staff and a pleasure working with them
Pavi8Messi
Amazing!!!!
vince armas
Thanks for tge great rv
Anthony Henriksen
Nice selection of rvs
Anton Z
Amazing experience
freddie paredes
Awesome experience
PRAMOD PATHAK
Good
Med Robot
top
Evan Trafton
Goo
Gregory Knight
Great selections
desiree matter
Compare
Andrew Jones
Great experience
Traci Trafford
Friendly
Annette Teijeiro MD
Helpful personnel.
Eva Hallbeck
Excellent!!!
HD P
Kind staff.
Jay Mm
Good place
Babbette Poulopoulos
I'm an employee
Augustine “Gus” Farias
Desiree was a great help. The rv was in great condition and we really enjoyed our experience. Highly recommend!
Rob Graft
Great people nice RV.
Ralf Pogoda
Professional and accommodating handling. Very good service. We are very satisfied and would rent a vehicle from El Monte again.
Professionelle und kulante Abwicklung. Sehr guter Service. Wir sind sehr zufrieden und würden wieder ein Fahrzeug bei El Monte mieten.
(Translation)
Professional and accommodating handling. Very good service. We are very satisfied and would rent a vehicle from El Monte again.
Professional and accommodating handling. Very good service. We are very satisfied and would rent a vehicle from El Monte again.
Ximena Lopez Zamora
(Translation) Excellent service! The Motorhome was a very new model and in perfect condition. Jonathan treated us with luxury and immediately solved a problem that we had with the reservation. He showed great predisposition and ability to resolve !! Thank you very much it was an incredible experience !!
(Original)
Excelente servicio! El Motorhome era un modelo muy nuevo y en perfecto estado. Jonathan nos atendió de lujo y resolvió inmediatamente un inconveniente que tuvimos con las reserva. Demostró gran predisposición y capacidad de resolución!! Muchas gracias fue una experiencia increíble!!
Oliver Schuettler
Freundliche und professionelle Abwicklung! Wir waren sehr zufrieden und hatten eine sehr entspannte Tour!
(Translation)
Friendly and professional handling! We were very satisfied and had a very relaxed tour!
Melissa Montenegro
(Translation) Everything was wonderful, only on the last day there was a leak under the double bed but it was raining a lot
We won the 2 individual kits and they were very helpful
(Original)
Foi tudo maravilhoso, somente no último dia que começou a ter um vazamento por baixo da cama do casal mas estava chovendo muito
Ganhamos o 2 kits individuais e firam bem solícitos
Áulus Carvalho
(Translation) Don't miss out if you have the opportunity. The RVs are new, everything works, they have 24/7 support and the guidance was great. I will definitely make another reservation.
(Original)
Não deixe de aproveitar se tiver oportunidade. Os RVs são novos, tudo funciona, tem suporte 24h e as orientações foram ótimas. Farei nova reserva, certamente.
Kelly Litjens
(Translation) Had a great experience at El Monte. We had rented the C22 camper for us and our daughter. It was the smallest model but still a fairly spacious camper with enough facilities. The camper was new and drove very well. The collection went quickly, the explanation was clear and honest and we were received very friendly. The delivery was also fast. We couldn't empty the tanks anymore in Las Vegas because we couldn't find any RV dump points, but luckily that wasn't difficult at all. Also received a discount coupon from them, super service!!!! We will definitely come back again.
(Original)
Super goede ervaring gehad bij El Monte. Wij hadden de C22 camper gehuurd voor ons en onze dochter. Het was het kleinste model maar nog een vrij ruime camper met genoeg faciliteiten. De camper was nieuw en reed erg fijn. Het afhalen ging snel, de uitleg was duidelijk en eerlijk en we werden heel vriendelijk ontvangen. Ook het inleveren ging snel. We hadden de tanks niet meer kunnen legen in Las Vegas omdat we geen enkel RV dump punt konden vinden maar daar werd gelukkig helemaal niet moeilijk over gedaan. Ook nog een kortingsbon van ze gekregen, super service!!!! We komen zeker nog een keer terug.
V H
Haben bei El Monte in Las Vegas ein Wohnmobil für 9 Tage gemietet. Da wir über andere Anbieter bereits etliche Horrorgeschichten gehört hatten waren wir auf alles gefasst.
Zum Glück hat sich nichts davon bestätigt. Wir bekamen ein Wohnmobil in super Zustand, blitz sauber und desinfiziert. Beschreibungen und Bedienungsanleitung sind auch auf deutsch erhältlich, was bei technischen Dingen daraus hilfreich sein kann.
Der Service und die Übergabe war top. Sehr professionell und freundlich. Auch der dazu gekaufte Küchen-kit war sauber, teilweise sogar neu und in top Zustand. Der Urlaub verlief ohne Zwischenfälle. Alles hat super funktioniert und bei der Rückgabe gab es auch keinerlei Probleme oder Beanstandungen.
Rundum ein super Service und ein tolles Team. Kann ich nur weiterempfehlen.
We had a RV from El Monte Las Vegas and it was just perfect. After so many terrifying stories from other Companies we were prepared. But it was great. The service was very professional and friendly and everything was explained clearly and the staff was very helpful. The RV was sparkling clean and disinfected and in very good shape. Even the kitchen kit we bought was spotless and some items even were brand new. We had 9 days and everything went perfectly fine. No complaints or issues. Also the handover afterwards was absolutely perfect and again the staff was very friendly and helpful. No complaints . Overall great service and a great team. Can highly recommend!
(Translation)
Rented an RV for 9 days from El Monte in Las Vegas. Since we had already heard a number of horror stories from other providers, we were prepared for anything.
Fortunately, none of this has been confirmed. We got a mobile home in great condition, sparkling clean and disinfected. Descriptions and operating instructions are also available in German, which can be helpful for technical things.
The service and delivery was great. Very professional and friendly. The kitchen kit that was purchased was also clean, some of it was even new and in great condition. The holiday passed without incident. Everything worked great and there were no problems or complaints when it was returned.
All around great service and a great team. I can only recommend.
We had a RV from El Monte Las Vegas and it was just perfect. After so many terrifying stories from other companies we were prepared. But it was great. The service was very professional and friendly and everything was explained clearly and the staff was very helpful. The RV was sparkling clean and disinfected and in very good shape. Even the kitchen kit we bought was spotless and some items even were brand new. We had 9 days and everything went perfectly fine. No complaints or issues. Also the handover afterwards was absolutely perfect and again the staff was very friendly and helpful. No complaints. Overall great service and a great team. Can highly recommend!
柴田篤徳
(Translation) Rent a Motorhome class C 22ft this time. The RV was very clean and comfortable. The RV also had a Blu-ray player, so the kids weren't bored on the way. The explanation of how to use it was simple and easy to understand, and in my case I was able to start immediately.
(Original)
今回Motorhome class C 22ft をレンタル。RVはとても綺麗で快適でした。RVにはブルーレイプレイヤーもついていて、道中子供も退屈しませんでした。使い方の説明もシンプルでわかりやすく、私の場合はすぐに出発できました。
K Shinji
(Translation) As others have written, it takes a long time to pick up.
I made a reservation for pickup at 13:00, but I arrived at 13:00 and waited for an hour. Then watch the video for 30 minutes and then start signing documents.
About 30 minutes to explain the car after completing the procedure.
We rented a car and left El Monte around 16:00.
I had to go to Zion on the same day, so from the first day I had to drive an unfamiliar RV at night.
I think we should increase the number of people who can handle procedures a little more.
The person I dealt with was polite and kind.
By the way, if you don't have to wait for the return, it will take about 30 minutes.
(Original)
他の方が書いているように、ピックアップに非常に時間がかかります。
私は13時にピックアップの予約をしていましたが、13時に到着し1時間待ちました。その後、ビデオを30分見て、それから書類等へのサインを開始。
一通り手続きが終わった後、車の説明に約30分。
結局車を借りてEl Monteを出るのは16時近くでした。
その日のうちにZionまで行く必要があったので、初日から不慣れなRVで夜間運転をする羽目に。
もう少し手続き対応の人を増やすべきだと思います。
対応して頂いた人自体は、丁寧で親切でした。
ちなみに、返却については待ちが無ければ30分程度で済みます。
Max Böhme
Abholung war in San Francisco, Rückgabe in Las Vegas.
Achtung: Abholstation in SF ist etwa eine Stunde außerhalb in Dublin, CA. (Positiv: Dort gibt es ein ganz gutes SF Premium Outlets Center)
Shuttle Service wird kostenfrei angeboten, was ganz gut ist. Dafür zuvor anrufen. (Wir hatten eine US Nummer von T-mobile, unerlässlich in den USA) In LAS war der Shuttle super schnell und effizient, in SF leider 45 min nach dem Zeitfenster, aber freundlich. Sowohl bei Abholung als auch Abgabe sehr freundliches professionelles Personal. In Dublin auch Deutsch sprechend.
Der RV war insgesamt super für uns 2. Ärgerlich war, dass die Schränke noch sehr dreckig (inkl. benutzer Zahnstocher..) waren bei Abholung. Aus Kulanz wurden dafür die Gebühren für einige zu viel gefahrene Meilen erlassen.
(Translation)
Pick up was in San Francisco, drop off in Las Vegas.
Note: SF pickup location is about an hour outside in Dublin, CA. (Positive: There is a very good SF Premium Outlets Center there)
Shuttle service is offered free of charge, which is quite good. Call ahead for this. (We had a US number from T-mobile, essential in the US) In LAS, the shuttle was super fast and efficient, in SF unfortunately 45 minutes past the time slot, but friendly. Very friendly professional staff both at pick up and drop off. Also speaks German in Dublin.
Overall, the RV was great for the 2 of us. It was annoying that the cupboards were still very dirty (including used toothpicks...) when we picked them up. As a gesture of goodwill, the fees for a few miles driven too much were waived.
Yuki Nat
(Translation) A kind shopkeeper. Since we are not good at English, they spoke slowly and clearly in simple English, and we were able to understand the facilities inside the train.
The store clerk made a mistake and I had to wait for about 30 minutes, but as an apology, he gave me a coffee maker and a rice cooker. Thanks to you, the range of food has expanded.
(Original)
親切な店員さんです。私達は英語が下手なので、ゆっくりはっきりとかんたんな英語で話してくださり、車内設備も理解できました。
店員さんがちょっとミスってしまって、こちらが30分ほど待つことがあったのですが、お詫びにコーヒーメーカーと炊飯器をつけてくださいました。おかげで食事の幅が広がりました。
Jens Petrick
Mal abgesehen von einem etwas unpersönlichem Empfang, super nettes, hilfsbereites und kompetentes Personal. Auch mit nicht so perfekten Englischkenntnissen kommt man dort gut klar.
Das Wohnmobil, sauber und gepflegt! So sollte das sein.
Kurz gesagt, für das Team in Las Vegas gibts eine klare Weiterempfehlung!!
Nochmals vielen Dank für alles!
(Translation)
Apart from a somewhat impersonal reception, super nice, helpful and competent staff. Even with not so perfect knowledge of English you get along well there.
The mobile home, clean and well maintained! That's how it should be.
In short, for the team in Las Vegas there is a clear recommendation!!
Thanks again for everything!
Guillo OO
(Translation) Very good experience with the company El Monte RV rentals: good welcome, motorhome in very good condition, no bad surprises. Perhaps a small lack of advice on renting in winter conditions. For the rest, we recommend!
(Original)
Très bonne expérience avec la compagnie El Monte RV rentals : bon accueil, camping car en très bon état, pas de mauvaise surprise. Peut-être un petit défaut de conseil sur la location en conditions hivernales. Pour le reste, nous recommandons !
Birgit R.
Hatten richtig Pech mit dem El monte, den wir in Phoenix abgeholt hatten. Keine richtige Einweisung, der Abwasserschlauch hat gefehlt!!! " und div. Kleinigkeiten... Fladchengslter im Kühlschrank.. Lockerer Herd.... Aber die Leute von El Monte in Las Vegas haben alles hinbekommen!! Vielen, vielen Dank für die schnelle Hilfe!!! 😉
(Translation)
Had really bad luck with the El monte we picked up in Phoenix. No proper instruction, the waste water hose was missing!!! " and various little things... Fladchengslter in the fridge.. Loose stove.... But the people from El Monte in Las Vegas managed everything!! Thank you very much for the quick help!!! 😉
Mirko Vitiello
(Translation) Friendly staff. Vehicle in a deplorable state. Maybe it's worth paying the extra for newer RVs.
An extra star because they refunded us $ 60 for the inconvenience.
(Original)
Personale gentile. Veicolo in uno stato deplorevole. Forse vale la pena pagare un extra per RV più recenti.
Una stella extra per via del fatto che ci hanno rimborsato 60$ per il fastidio.
uwe zeidler
Sehr freundlich und guter Service. Es wurde alles gut und geduldig erklärt. Dies gilt auch für die El Monte Station in San Francisco/Dublin. Das auschecken dauerte keine 20 Minuten.
(Translation)
Very friendly and good service. Everything was explained well and patiently. This also applies to El Monte Station in San Francisco/Dublin. Check out took less than 20 minutes.
Con van Staa
(Translation) Drop-off campers are an ideal way to explore countries in a comfortable and affordable way. Cover as much as possible with insurance and settle for imperfections every now and then.
(Original)
Wegbreng campers zijn een ideale manier om o.m. landen op en comfortabele en Voordelige manier te verkennen. Dek wel zoveel mogelijk af met verzekeringen en neem een af en toe genoegen met een onvolkomenheid.
Hartmuth Schütt
Übernahme sehr freundlich und schnell,
Rückgabe war okay.
Haben größeren RV erhalten als bestellt und sogar kostenlos Personal Kits erhalten.
(Translation)
Takeover very friendly and fast,
Return was ok.
Received larger RV than ordered and even received free personal kits.
Leo Visser
(Translation) Surprisingly good service, campers are new, but questionable quality.
Complaints are treated seriously.
(Original)
Verrassend goede service, campers zijn wel nieuw, maar bedenkelijke kwaliteit.
Klachten worden serieus behandeld.
Robert Schulze
Sehr guter Camper Vermieter. Uns wurde sehr freundlich und zuvorkommend weitergeholfen. Vielen Dank nochmal dafür!
(Translation)
Very good camper rental company. We were helped in a very friendly and courteous manner. Thank you again for that!
Matías Mangiaruga Collia
(Translation) Excellent care, we had a great time. The motorhome worked spectacularly. Highly recommended experience.
(Original)
Excelente atención, nos fue de maravilla. El motorhome funcionó espectacular. Muy recomendable experiencia.
yui ueno
(Translation) It was my first trip in a campervan, but I was able to spend comfortably.
(Original)
はじめてのキャンピングカーでの旅行でしたが、快適に過ごせました。
Rhydwen Volsik
(Translation) Very good first experience, everything went well.
(Original)
Très bonne première expérience, tout s'est bien passé.
Juan Pablo Terra
(Translation) A little late delivery. But it was worth it.
Beautiful RV. Very convenient and comfortable.
(Original)
Un poco demorada la entrega. Pero valió la pena.
Preciosa RV. Muy cómoda y confortable.
Alfredo Rodriguez
(Translation) My brothers and sons had the opportunity to use the services of el monte r.v and we were delighted. excellent service.
(Original)
Mis hermanos e hijos tuvieron la oportunidad de utilizar l servicios de el monte r.v y quedamos encantados.un servicio excelente.
Donald Duck
Perfekt
(Translation)
Perfect
Oliver Bellmann
Sehr freundliches Personal. Guter hol und bring Service.
(Translation)
Very friendly staff. Good pick up and delivery service.
Yuri Noh
Pedro Reyes
(Translation) Nice place and jent my kind
(Original)
Un bonito lugar y jent mi amable
Holy D
Lel Monte
Adrien Leboeuf
(Translation) Very professional company
(Original)
Compagnie très professionnelle
Gabriel Hernandez
(Translation) Excellent service
(Original)
Excelente Servicio
Mario V.
Freundlich und hilfsbereit...
(Translation)
Friendly and helpful...
hartmut nixdorf
Zu empfehlen
(Translation)
To recommend
Coco Loco
Greg Tafoya