Reviews of Trek Bicycle Forest Hills. (Bicycle Store) in Yonkers (New York).

Trek Bicycle Forest Hills

291 Reviews

157 Comments

Bicycle store

Bicycle store

107-18 70th Rd, Queens, NY 11375, United States

Description

Information of Trek Bicycle Forest Hills, Bicycle store in Yonkers (New York)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Trek Bicycle Forest Hills

Reviews of Trek Bicycle Forest Hills

Danish Mujeeb

Store is off Austin street, has a fancy store fascia, but can only be accessed by appointment. Me and my son of 4 year old were denied entry. Both my son and I were dissapointed, we just wanted to look at some bikes. We both had masks and there was hardly anyone in the store. What's the point of having a bike store which one can't visit? What's the harm in looking around for 5 mins? Why can't an on-spot appointment be possible when traffic is low with an hour to spare? I am baffled!

Roy M

I been here a couple of times for the service of my two bicycles. Mechanics are expert and professionals Great! Great! Great! Service. Very well organized and clean . Thanks guys.

Craig Southerland

Staff is ALWAYS courteous. Ian and the team in the service department leave helpful nuggets to keep my bicycle in peak shape. It just always a pleasure visiting the store.

Wendy D. (Outdoor Urban Mama)

Service staff was friendly, helpful and understood what I needed done to my son's bike. Sales staff was also friendly and helpful in looking up and searching the bike I was interested in. It was good to learn that this time around, ordering from Trek was not going to take 3-5 months like in the past. According to the sales staff, my order would be in the store within 3-5 days (excluding memorial day holiday). It would be nice if Trek would carry some other decent quality products beside Bontrager (for regular folks who are not into bike racing etc.). Overall, I highly recommend Trek Forest Hills to anyone looking to buy new bikes, or maintain any bike brand they already have. It would also be nice if Trek had some promotions. Sadly, with my purchase and bike servicing business, I got no freebies or gift. Even car manufacturers will throw in a gift here and there. Something for Trek to improve on.

Eddie Trapani

Keep up the positive energy. This is a great spot. The only spot with 2022 in stock. They were awesome letting me geek out over a dream bike.

Rodney Holloway

Great to have a shop like this in the neighborhood. Bought a bike here and strip cleaned another. Hassle free sales and great mechanic service.

Cindy Lee

Awesome staff. Ian was super patient and knowledgeable when answering all my questions about my used bike I received from a friend. I learned a lot about bikes too and after the tune up, my bike feels great on the road! Thankful I found a go to place.

Joseph stavropolis

Products are solid quality well thought out. Continuing service agreements are a definite plus. Prices are competitive. Service staff is very attentive and answered all my questions in a friendly professional manner. Overall very good experience. Made me feel support would be available when l needed it.

Hazer_ferx

BEST BIKE SHOP IVE EVER GONE TO. great service and I would definitely trust them with my bike!

Doon Eng

My Marlin 6 rides well in the city and the Trek store is a helpful resource to have. Good support provided by friendly staff. Store has a nice simple modern look and is spacious. Just had my first tune and bike rides like new. Service advisor Joshua was very helpful.

Jeff J (Vash)

Very clean, tidy shop & the tech guys in the back (Joshua & James) are experts & super helpful. I saw they were a Wahoo trainer retailer and answered all my questions with specific compatibility. Brought my trainer in, Joshua helped me troubleshoot my shifting issues on my non-Trek bike, and walked me through the process. High stars for customer service.

Francis Mejica

James was so helpful, honest and knowledgeable in solving the problems on my bike. The bike runs more smoother now with his suggestions on the correct parts needed and what kind of work that needs to to be done. I would definitely go back to this store for all my bike maintenance and parts.

Miles Morris

It was my first time visiting this location but I recently moved and this is now the closest to my place. I had an issue with my gears slipping and I took my bike to the shop. They practiced solid Covid requirements and that made me feel safe. James took my bike in and examined it. He determined I needed a part replacement. Fortunately it was in stock and he quickly replaced it and get me back on the road.

Kyle Ahlers

Ian is the man! I came to this shop on a Friday near closing and he was very generous with his time. Very honest about what the shop could and could not do - will definitely be coming back here!

Bill Mah

I had flats on both tires and didn't expect the service to be so quick. My bike was fixed and ready in 15 minutes. By the way, the store is so clean and organize. It feels like you're in a GAP store, not a bike shop.

Carlos Rivera

Took my bike in for a tune up and they did a great job and reasonably priced. Joshua was great, he went over the whole bike with me and explained everything it needed. The staff in the store were all very friendly, knowledgeable and professional. I definitely recommend bringing your bike here.

Rachel Yurovsky

The representative was extremely helpful and thoughtful. The store is clean and everyone seem very friendly. Keep up the good work and great costumer service 😊👏 …

Dean Saghafi

When I wanted to buy a bike it was great to pick out the model online and find out what stores had the bike! This prevented me from wasting a lot of time going to a store not knowing whether or not I could actually purchase a bike. The service I received from Gabriella Sanchez was amazing! She was very knowledgeable about the bikes and accessories. The accessories that purchased were installed immediately and we're done with care.The second most important thing is that all the accessories I needed were at the store. I did not have to order anything online or go to another place to pick them up.The two bike technicians, one of them being Josh, very nice and helpful and caring!To summarize this experience was amazing because,Quick ability to track down a product that I wanted to purchase, availability of all the accessories in one location, and amazing customer service both at the sales level and at the repair level!

Erick Tapia

Great friendly staff ready to help and answer all your bike related questions. I took my bike for service and Joshua was very helpful and knowledgeable of the services my bike needed! Great looking store and definitely recommend it! Thank you, Forest Hills Trek Team!

Jose Patzan

I had order My equipment to go bike riding early Monday morning, but I order my equipment late Saturday and they were close on Sunday July 4 due to the holiday so I was no able to pick up the equipment on Sunday July 4. First time I encounter with what Excellent customer service is. They went out of their way just to deliver My equipment to my house on July 4 so that I wouldn’t miss My bike ride on Monday. All I have to say is thank you for the Excellent customer service. Highly recommend This store for their excellent customer service.

Mike Marin

Excellent customer service staff and knowledgeable bike repair staff

Jihun Jay Kim

Their services have been great!!! I purchased my Domane from another location in 2021, which I was greatly disappointed at for many technical mistakes. The guys at this location fixed them all and restored the brand reputation to me.

Oh Young

Staffs are very kind and professional. They checked and repaired my bike in couple of hour with very reasonable price.

Juan C

Finally a new bike store in the neighborhood - Hopefully your presence will promote better services and a fair competition among other stores in this area - Welcome guys !

Christina

So these guys are AMAZING! I came in and got 2 new tires today. Great price and the service desk was really helpful. Like they took care of all of it while I waited and gave me some tips on avoiding flats and inflating tires. They have a pretty good selection of accessories you may need. If I ever make the leap to an eBike, I will absolutely buy it here. I don't love the other bike shop in the neighborhood so I was glad my friend reminded me this place opened. Great addition to the neighborhood. I highly recommend it and I will absolutely be back!!!

Eric Lichtenstein

James Atienca is outstanding. He remembered me from a visit 8 months ago, honored a small pricing discrepancy (tag vs. computer update), and the store is immaculate. Last summer, he made sure my computer was working properly- by replacing it even though I had bought it elsewhere (still in warranty, though). He takes responsibility and makes things right for the customer. Jennifer is an excellent saleswoman and took the time to ensure my son was properly fitted and happy with his new bike. She showed him several versions and colors and listened to a 10 year old like he was the only person in the world.

JH L

The staff were kind, friendly, knowledgeable, and courteous to all my needs and questions. Will most definitely come back in the future for other bike related needs

Kerryn Greaves

Working with Josh in service is the absolute best and I would only go elsewhere if it was absolutely necessary. Everyone in the store is so kind and welcoming. Thanks Josh!

J D

I had my bike serviced here. custom wheel build and they guaranteed me a 24-48 hours finish on the wheel build. My bike is not even trek but they took care of it. Bike came out flawless. Will come back here again to get a roadbike. People here are really accommodating, i love the customer service here. Hopefully after this pandemic they will have more parts and items in stock.

Melissa Kimiadi Hannon

I’ve been coming to Trek Forest Hills for a little over a year and get my gravel and mountain bikes serviced regularly from them. Everyone is so sweet and knowledgeable! I always leave learning more about bikes and confident with any bike-related decision I make. I’m so glad they’re in the neighborhood!

Dorene Ng

James was great about communicating with us when we took our bikes for an assessment. We were able to get our issues resolved the same day and James called us when everything was ready. Good customer service and our bikes are riding smoothly!

Jim Y

Phenomenal service. I can't speak highly enough regarding the staff here. Joshua and his team are insanely knowledgeable regarding bicycle tech issues. Realistic and honest time quotes which is often rare for most bike shops. I brought my non trek bike and they couldn't have been more professional in answering all of my questions and executing my maintenance issues. Even offered same day service at times for smaller jobs. Highly recommend!

Thomas Esser

Friendly and helpful staff. Large selection of bikes. Was looking for the FX3 disc, they were the only place close by that had the bike in stock. Very pleasant experience!

Ariel Ordonez

Super friendly staff. They’re helpful and really considerate.

Fernando Moscoso

Super nice people, they weren't able to work on my e-bike ( I have a flat tire) but very friendly and professional. The lady helping me installed a water bottle holder. She also gave me a small piece of rubber I was missing for my phone holder at no charge. I would go back once they begin working on e-bikes.

Dr. Ronald G. Russo

The sales and repair staff are exceptional. Care and personal attention is evident is all my experiences with Trek Forest Hills. The highly skilled sales personnel located my dream bicycle for me to purchase. I am not only very happy with my new purchase but the entire staff at Trek Bicycle Forest Hills. I highly recommend Trek Forest Hills.

Mr MC2

Good costumer service! Got helped by the young lady with the bangs Isabel very knowledgeable when it comes to the Trek products. Even though they had low stock and I did not buy anything I am looking forward for the next bike season. I would recommend this shop if you are new into cycling, they are very welcoming. 👍🏼🚴🏼 …

Seth Little

Great bikes and accessories, just as I’d expect from Trek. Actually, surprisingly great accessories. Check out the fun designs available in their bell lineup. Friendly, helpful staff in a local shop.

Eric Talkar

The customer service has been exceptional. The staff are knowledgeable, accommodating and friendly. I love that the Trek brand puts a high value on service, from its flexible return policies to its in-store service and tune ups. So far so good.

JOSE CASTILLO JR

First of all the product selection at Trek is simply amazing. The specs, the designs, the color schemes, and variety of models. Loved every second of it. As far as services, the gentlemen who helped me, the store manager, Andrew, he was by far one of THE BEST customer experiences I have ever had in MY LIFE. His passion for cycling, for Trek, and his unwavering attention to my needs were simply amazing. I can't say enough about the young brother - he should be promoted to Regional or something. He has excellent customer service skills and they should be studied and replicated all throughout Trek. I won't even have my bike serviced anywhere else. I will take the trip from the North Bronx into Queens and make sure Andrew has something to do with it. Thank you Trek!! I love my new X-Caliber 7..!!

Zack Frenkel

These guys are great. No nonsense, got my back on my bike asap. Shouts to James for the great service. Edit: came back here a month later to get a wheel fixed. They worked with warranty to help me out on a replacement, and because of the covid delays they even did the labor free. Just an awesome shop to deal with. Andrew went above and beyond. Shop here in confidence.

Donny McGill

This place is amazing! My friend and I bought a bike here the other week (Dual Sport 4 & FX 6) and they were super friendly/knowledgeable. James unfortunately had to deal with me asking a million questions. He personally went out of his way and delivered my bike, set me up with all the right gear and has been helpful ever since. I normally don’t write reviews, but the experience and the store going the extra mile for me and my friend needed to be shared. Everyone at the store was extremely helpful! Thanks again for the great experience, the rest of my family will be getting bikes soon and they are less of a pain to deal with!

Raymond Mei

Bought new brake pads, and needed them to be tightened. Josh tightened them for me, greased my chain, and gave me new valve caps when he noticed I didn't have any. Free of charge. I will definitely be a frequent customer here.

Urban Healer

Great place, I've been coming here at least 10 years and I'm glad they're here. They're the best best shop in the area in my opinion.

saul martinez

Went to this shop with what I thought was a super simple issue. Was helped by what turned out to be the manager and sorted my tubeless tire issue and got me on the road. Very nice guy, super dedicated, and yet another reason I’ll stick with trek bikes. Been a loyal customer since 2015 with trek bikes.

Joshua Valentin

Came here yesterday to drop my Bike off for a tune up. Store is clean and has a great aesthetic. Staff is friendly and knowledgeable. Picked up my bike today and rode home. Bike felt like new and shifts like butter. I usually go to a bike shop in Mineola where there is a bike club with techs that deal with higher end road bikes. So glad Queens finally has a high end bike store I can reliably go to.

Robin Hardwick

My Trek bike, which is 25 years old next month, was treated with TLC by Joshua, the manager. The tune-up and accompanying information he provided regarding ongoing maintenance assured me that I can keep my beautiful bike in top working condition for many years to come. I look forward to enjoying safe riding and top-notch service from this shop. Knowledgeable, enthusiastic and courteous staff.

Hegson Rapozo

This is one of the best Trek stores I have visited, if not the best one in NYC! Amazing staff, very friendly and informative group. They take their time helping customers out and the customer service here is unbelievable. Andrew and Josh are amazing! (I apologize if I forgot your name as well). I highly recommend you shop here, especially if you're new to cycling.

amato iannelli

good phone manners, good service technician. very happy to have driven there

Kurt Toriello

Love my new bike from Trek. Staff was friendly, professional and took their time. The experience never felt rushed. Store is super clean and organized. Other customers were great to talk to as well!

Gergana Gancheva

Very friendly and knowledgeable staff, who went above and beyond to help us find the perfect bike for my daughter. Even though they didn't have the right size for her in store, they've arranged for a delivery from another store and set it up to her liking when we went to pick it up.

Victorya Kaon

I had a flat tire that I needed repaired. When I went to the shop, they had me wait outside for social distancing inside the store. The wait was about a few minutes and I had an immediate team member inside come and speak with me. He assessed the bike and was confident in repairing the flat in 20 minutes. I would highly recommend stopping by this shop if you need any tune ups, flat tires, or use of the service shop. Just be sure you are respectful and wear a facemask during your visit.

mike marin

Very helpful staff. Young lady who assisted me made sure I had everything I need to enjoy my new bike.

Pedro Diaz

staff was friendly , patient and helpful thank you for the work done , bike is riding great

Chris Gutierrez

James is awesome and also the rest of the crew! Very neat place... The only thing.. LOL not much bicycle showcase in the store (all sold out). Definitely will be looking at to buy another bike from this store👍 …

Ira Fuchs

I brought my bike in for a tune up. The people at Trek were very nice, the cost for the tune-up was competitive or lower than other bike service shops and they did the work in less than 24 hours. All good.

K Wil

Made my first purchase. Went to buy my. Wife a a roscoe 6 treks website located it when i got there i seen it on the floor nice to know the inventory is up to date after driving 2 hours to get there i was pleased w the staff being very friendly 20 minutes later after grabing a few accessories i was loading my new ride and out the door. Have no second thoughts about. Takibg that drive again for my next bike. Highly recommended

Frank Gournelos

Great place for any bike related item you are searching for, also very clean and cautious while keeping customers and staff save.

Karen Quinones

Professional friendly service . I would definitely recommend them for any of your cycling needs!

Jonathan Louie

Update: I received a call from the manger and had a nice conversation in attempt to rectify the situation. Ultimately my buying experience here did not work out, hopefully it does for you. I've been looking to upgrade my road bike for the past couple of weeks and Trek happens to be one of the manufactures that I was interested in. I did my research online and found the exact model and trim that I wanted. I called Trek Forest Hills on a Friday afternoon and specified exactly which year/model/trim/size that I was interested in and wanted to schedule a test ride. The sales rep tells me to come in given that they have it in-stock and it is available for a test ride. I took off work early to visit their showroom and when I get there, the previous generation is rolled out for me… I have basically the same conversation with the sales rep and explained how I wanted to test ride the current generation as it is completely remodeled. The rep goes to the back and confirms that the bike is actually not built and it would be ready earliest by Sunday. At this point I just figured it was a misunderstanding and I told them I will call to confirm that the bike will be ready before i come in again sometime during the week. On Monday morning I call to confirm that the bike is built and ready for a test ride which the rep said it was. I arrive 30 minutes after the phone call and the same bike they wanted me to test-ride on Friday is rolled out.. now I'm having the same conversation 4 times (twice over the phone and twice in person) and went there two times for nothing. This whole ordeal was a HUGE waste of time. Although the reps that i dealt with were apologetic and I felt that they were genuinely mistakes, something like this should not have happen let alone once but twice is unacceptable and extremely frustrating.

Daniel Renehan

The staff at Forest Hills Trek have been great getting things fixed on my 20-year old Trek bike, fair prices and super nice people. So, I decided to buy a new FX3 from them because I had been shopping for a new bike and they had inventory about to come in. I couldn't be happier. Josh and the crew are super nice, very knowledgable and very fair prices. Thanks, guys! You're the best!

PETER L.

Excellent store/stuff service way better than I expected. Very helpful people

Ricky Arias

James was very knowledgeable about my bike. He was able to answer all my questions. I liked the fact that he took his time while work on my bike. Overall very satisfied, highly recommend this shop.

Andy Liu

Brought my bike in for maintenance service, and it was one of the best experiences I've ever had! All the staff were super professional and the store is clean and bright. Will be back repeatedly for all my cycling needs!

Terrence Cronin

Excellent customer service. Friendly and informative staff. Small selection of bikes but lots of accessories. Great products.

Michael Johnson

Joshua and all the folks at Trek Bicycle Forest Hills provided exceptional customer service and helped me find a replacement for my damaged mountain bike. I'm thrilled with my new bike and looking forward to many more visits to the shop in the future.

A. Melih Luleci

Today they made me sure again that I purchased my ebike from right retailer. Solved my problem in 10 mins - very experienced guys. I don’t think no other manufacturer have this service quality. I am very happy with my choice.

Julio A

I love my Trek bicycle. Also, I would highly recommend Trek bike services to all my family and friends. Keep up the great work!

Tenzin Thayai

One of the best bicycle shop I ever visited. Staffs are super friendly and very knowledgeable about what kind of bikes you are looking for. I previously bought my Trek Domane SL5 and later I exchanged it for Emonda SL6 and I'm super happy with my Emonda SL6❤️. The exchange process was seamless, Eyan was very calm and service was top notch. I'm definitely coming back in future and I recommend checking out this store or any other trek stores in NYC. Now it's time to shred! 🤘🚴

kihaen

The staff was very helpful and knowledgeable. They got a new wheelset/ tubeless setup for me done in 30-45 mins! Which is pretty fast! The staff here is also very welcoming!

Alex

Great customer service and helped me out over the phone. Informed me that there are appointments that can be made over the phone or online that way I would not waste my time. He did not rush the phone call either on my questions. Thank you! I will be coming here even though I do not have a Trek Bike (for now)..

Benjamin Donaghy

I'm enjoying my bicycle so far. The staff at Trek were very helpful when I picked it up, everything I bought from them so far has been working well.

Maria Cocco

Had to replace my pedals and decided to have my bikes tuned up at the same time. The service team was very helpful and friendly.

Christopher Swan

Took my bike in to have the headset checked and despite how busy they are they were very friendly, helpful and knowledgable - sorted in there and then. For someone who rides most days this was really helpful. Cheers

Dustin Emrani

Had a problem with my tubular tire and they were quick to fix it and got be back on the road the next day. Great service and nice people

Carlos P

Staff product knowledgeable. Took my order and answered all questions.made sure of social distancing during peak of pandemic.Ion ,Elisabeth and James made this transition seamlessly.thats why we are returning for my lil mans bike. See you guys soon

norman jones

Very clean bicycle shop,very stylish and morden inside, with the latest variety of trek bikes and accessories. I was there just yesterday looking for a nice size bike sadel,they had a variety of seats different styles.I didn't find a real large seat fo my trek bike ,but my experience was good overall. It is really cool to have another bike shop in forest hills.

Jack B

Unparalleled customer service from a wonderful team. I was not expecting the buying experience and service afterwards to be as fulfilling as my FX6 Sport! Great job guys!

Juan Esteban Lopez

Great place, great attention and an amazing experience.

Robert Hajdu

James was very helpful with my purchase of Aeolus xxx 4 wheel set! I’m super happy with the new hoops!

Cesar 4nier

Knowledgeable and impeccable customer service.

Mr. H

Fast and excellent service every time!

Ismael Jimenez

The manager is very friendly and helpful. Mechanics are knowledgeable 👍 …

Alfred Torres

Great Place. Great people. Very Patient. Fit me for a bike. Amazing service. Held a bike for me for 24 hrs. Easy transaction

Rosandro Irlanda

The staff! Ian, James, Josh, the mechanics and the ladies at the front desk! They are all friendly, helpful, knowledgeable and a pleasure to deal with.

Feng Wu

Great Customer service, very patient. and knowledgeable. Price is fair for installation and tune up.

JOHN latella

Perfect, except located in an area that is hard to find street parking (paid lot nearby). Josh and team were fantastic, top notch work, reasonable prices

William Castro

Store is super awesome, and the staff are helpful and kind. Super plus!!

Rome Nunez

Great services and very helpful, they answered all my questions and helped me set up my wahoo kickr

Kat

Very organized, helpful kind staff and informative. Looking fwd to bringing my bike there again.

G M

great customer service the staff always trie to help, cons very little choices on bikes most models are not available

Harry Bowmaster

Very helpful, quick turnaround, and willing to answer additional questions over the phone so that I didn't have to return. Recently moved into neighborhood, and I was very happy to find this place

Fred Irizarry

I went in for a scooter flat fix. The service guy said they don't do that but he took his time to look up a number and address of a place that might do it.

Jeffrey Johnson

Great service, extremely knowledgeable, huge inventory, courteous, patient, clean and honest.

Sami Ibrahim

I'm so glad I bought my bike from these fellas. Always very helpful and they always cheer me up. Even borrowed a set of paddles from them. 🤗 …

Diana Diaz

My family loves this store. Andrew was super helpful and very knowledgeable. Thank you for the great service!

Aaron Mysliwiec

Very friendly, responsive people working at the Forest Hills Trek store. Great experience.

Joseph DiLorenzo

The bikes are great quality. Built to last years. And the staff is extremely helpful and friendly.

anthony giordano

Joshua went above and beyond locating an out of stock bike from another location and had it delivered and ready to make a perfect Christmas Gift.

DANIELA PADALINO

I went there this morning ant it was my first time. They are so professional and gentle. Highly recommend!!!!

Jess Cifuentes

Friendly staff, knowledgeable manager, and great selection of accessories. Glad is in the neighborhood.

Eduardo Romero

team trek is amazing. Josh is great! and that is why I continue shop products !

Roberta Holley

Staff was friendly and helpful. Product was a hit. It was a gift. Thank you

Alejandro Escobar

Always a pleasant experience.

Raymond Alvarez

Best service in the area. Super-clean, super-friendly, and super-service place. Thumbs up!

Mitchell Rubinstein

Perfect. Friendly and knowledgeable staff. Prices are reasonable. I have already recommended them to friends.

Ian Joyal

They are incredibly wonderful and helpful, I will definitely he coming back!

Javier Joy

They were super polite and helpful, excellent customer service. Definitely recommended.

Jonathan Bloom

Great shop super helpful staff, it’s a pleasure to do business with them

Kel D

Great buying experience. Not many affordable adult bikes left...

chung tong

This place is addictively cool...great service and the people who work there are very attentive.

Louis Virgadula

Very good, quick service. Very knowledgeable people.

Tom B

Excellent service , staff is very nice and willing to help no matter what !

Jordan Bergtraum

your staff is fantastic. smart. helpful. immediate service.

rayforster1

Great addition to the neighborhood. Clean, professional shop with a large inventory and friendly staff

Kelvin Mai

Just great! Thank you Joshua for the great experience, will be back in the future.

Göktuğ Kral

very friendly team members and great service! :)

Lohith Kumar

Excellent service and great crew.

Shihang

Friendly and helpful people. Definitely recommend!

andres cifuentes

Great service. On point, very professional

Javier Higuera

Great service and always willing to help you.

Ahmed Muhshin

Fast service with friendly staff.

patrick delrosorio

They are very accommodating and friendly and the place looms cool

Thea Katrina Rigor Cohen

Thank you for fixing my daughters brakes!

Shneur Z. Vechter

Great customer service, friendly and knowledgeable!

Super Messi25

Good Quality/Good Service Staff very friendly

Carlos Gafaro

High quality products and excellent staff service

John Tsampas

Great store and staff!

Harley

Great place with helpful people.

Razvan Toma

Very helpful, friendly and knowledgeable staff.

Tony Le

very friendly staff

Hajro K

Great customer service

Miguel Gonzalez

Great service very attentive

Ricky Yan

Great products and EXCELLENT service!!

David Zeto

Great service. Period.

Fabian Garcia

Excellent customer service.

Sheryl Puapo

Very good customer service!

Javier Molina

Nice staff, very friendly.

Lawrence Wu

Very helpful service.

flowerchild

knowledgeable and courteous staff!

Milagros Polanco

Very friendly and professional

David D

Knowledgeable. Friendly, fast

Hector Hurtado

Great service

Dmitry Rimsky

Excellent service

rcbf17

Great service

Hugo Bejarano

Great, service

Brian G

Excellent service

Ron Holzmann

Great product. Terrific, congenial, attentive staff. So glad we purchased our twin bicycles and pet accessories to tour around Forest Hills Gardens as well as around safe area trails and parks.

Faron Falb

The staff is friendly helpful knowledgeable;large selection of bikes,parts ,accessories..

Robert Paulino

I'm so glad this TREK store is closer too me. every time i go into this store the staff are friendly and knowledgeable, from adjusting something on my bike to helping me pick the right product to purchase.

A “Harkey2049” Harkey

10 stars (out of a possible 5). The service and support at this Trek are superb. This review is about the outstanding walk in service I received 2/20/2023. Walk in with broken spike and was fixed up within minutes. Also deserve a nod about the original sale (first month of lock down 2020) I was able to work with an exceptional sales rep and pick out the bike and options I wanted over the phone. Very patient and discussed the options. Didn’t miss a beat. Had bike delivered and built to my spec at store. Allowed contact free pick up before the vaccine was even available. We all know trek is a great bike company. It’s also nice to know they hire and take care and retain such talented staff. Well done Team Trek!

Victor Salazar

All excellent, highly recommended. Thank you so much

Ricardo Tello

Good attention 👏 👍 …

Dennis Santiago

Serena Y. Felder

Marcanthony Torres

Christopher Gianatiempo

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