Reviews of Northwest Bicycle. (Bicycle Store) in Seattle (Washington).
Northwest Bicycle
7811 Center Blvd SE, Snoqualmie, WA 98065, United States
Description
Information of Northwest Bicycle, Bicycle store in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Northwest Bicycle
Sunday
Closed
Monday
Closed
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
10 am–5 pm
Reviews of Northwest Bicycle
Had a part on order for a gravel race that was about a week out with another company. A week after that order the item still didn’t ship. Having no faith it would arrive before the race I canceled the order. It was late afternoon on a Friday when I called to make sure the item was in stock and placed the order. The part shipped on a Monday from Nevada and arrived at my home Wednesday in Pennsylvania. Very impressed with that person I spoke to on the phone and the quick shipping that was also free. Thanks !!!
I’ve ordered from their online shop multiple times now. Always had a top notch experience, and consistently the fastest shipping times, often exceeding Amazon. These guys will be my go-to for anything my LBS can’t get in the timeframe I need, before looking elsewhere.
Great guys that are always willing to help and discuss, even if it doesn't benefit them. I've continued to shop here for the parts access and the friendly knowledgeable staff.
Found the store from google search, looking for AXS etap components that was hard to find and is out of stock in all the stores. Made the purchase, call them and they sent the item the same day. Person I spoke to on the phone was extremely nice and helpful. I also got a discount when purchasing online. Many of the other bike shops were selling way above MSRP and gouging people since components are hard to get. These guys are awesome.
Been making multiple orders from their store in the past month. Given the supply chain issues for bike parts, their online store is well stocked. Shipping to Alaska is fast and the member discount is amazing!
NWB is now my go-to instead of Jenson. Simply the best prices around and fast shipping.
I ordered the Velo Orange Basket Weave Grips for a vintage bike I am fixing up a bit. The grips were a great price, and they match the new seat perfectly! I'm very happy with my purchase and the great service.
I ordered and received an Ortlieb front bag and it has worked like a charm so far. It is a good size and getting things out is convenient. It kept everything dry during the one-hour rain storm I pedaled through this week. Taking the bag off to carry it when not on my bike is also very convenient.
Great price for fresh handlebar tape, so good I bought 2! Shipping was prompt. Will definitely purchase from here in the future when I need more bike components/accessories :)
After an afternoon online search, this was the only 26 inch wide fender I could find. Anywhere! SKS supplies plenty of hardware and the long struts, which can be cut and ends covered, work with a plethora of frames and forks. Disc compatible.
They took great care of my Rocky Mountain that had been neglected over the last couple of years. Getting on the bike today felt like a totally new ride. Kevin even found some minor issues, like an off center rear caliper, that had never been noticed and resolved them. Great experience and super helpful people. Can’t wait to go back.
Excellent experience. The item came quickly, was correctly delivered, and worked beautifully. I might note that my order wasn't the simplest to implement, as I purchased a triple crank for an older bike, and replaced the bottom bracket to boot. Everything worked out as planned, and I can say with confidence that I will continue to use Northwest Bicycle for future orders. Thank you NB!
As everyone else has mentioned, the customer is 2nd to none. With customer service reps like Robyn on their team, you can expect a hassle free experience.
I ordered an Industry Nine wheel set off of the Northwest Bicycle website. Being that I9 is backed up 22 weeks I was happy to find the wheel set in stock at Northwest Bicycle. Shipping was fast and customer service responded to me with a concern I had in a timely manor. Excellent experience. I would definitely order from them again!
The product came quickly and they had the best price. I was very happy not to be spending money on Amazon for this and the shipping was free and it was timely. I'm very very happy with the service.
Just a side note for anyone ordering a Gamoh bike rack. The wooden panels come nude. They do not come stained or varnished. I just applied my fourth coat of varnish and it looks super sweet! It just would have been nice to know that I was going to need to take the extra time to get it to where it needs to be so that it's truly weatherproof. However it is a very sweet bike rack! I am very happy with my purchase.
Always a pleasure going here. Bought a Rocky Mountain Growler that I absolutely love. I'm about to buy another Growler for my brother. Jackson has been going above and beyond helping me plan out a build for the summer. So glad I found this place.
Great experience. Freehub body was delivered to Hawaii in less than a week and the shipping was Free! Item was described with enough details to ensure I had the right product. Works perfectly on my bike. Thank you Northwest Bicycle.
Great experience ordering from Northwest Bicycle. The parts I ordered arrived pretty quickly and their ordering site worked well. It turned out the two derailleurs I ordered were not a good fit for my bike frame, through no fault of theirs. Bad research on my part. However, instead of returning them I will donate them to a local community bike shop.
So after my purchase I received an email asking how you did, if there were any problems reply to email and you would help, if not share your experience. I replied to email said I really liked the bike, it arrived promptly and I was very pleased with the way it was packaged for shipment, ( I am about 1000 miles away from your shop). I replied that the front brake was rubbing and just asked for directions on adjusting it. I never heard back from you, so even though I'm happy with my purchase, I am disappointed you didn't follow through like your email claims, so in the end, the experience was bittersweet.
Sal Vargas
Great customer service and communication. I received a defective inflator and made contact with Northwest Bicycle. Brian replied and apologized for the defective tool. He immediately sent out a replacement. Helpful/friendly customer service is few and far between nowadays but that is not the case with Northwest Bicycle. I'll do repeat business for my bicycle tools and parts. Thanks for your help Brian.
I had a great experience! I wanted a 700w battery for my Specialized Levo they had one and it was on sale and no sales tax on purchases to California! I called to double check if it was the right one the sales person was friendly and experienced and answered all my questions I was so happy when it arrived! Thank you so much!
I have dealt with several other bicycle parts sellers online, but Nortwest is one of the very few that actually ship your item within a day or two.( As opposed to a lot of the others who place a label on it and let it set for a week and a half before delivering the item to the shipper, while telling you it has been shipped though in actuality it has not.) The quality of parts I have received from Northwest has met my level of expectation. I would definitely recommend Northwest Bicycle to anyone looking for quality parts and good service.
I have been purchasing components from Northwest Bicycle almost exclusively since the beginning of this year. The membership discount is hard to beat. On top of that, they ship fast!!
Having said that, my last order was e*thirteen Vario dropper. When I received, I could hear there were many lose pieces. When I opened it, all seat clamp pieces were loose. The stanchion did not have any significant marks, but there were some minor marks. I am not sure if that is how it was shipped from the manufacture to them. Since components are hard to come by now days. So I did not even attempt to question.... Otherwise, I would have.
Great experience. Customer service was being helpful and went above and beyond to help me. So also has great prices to boot! You can't go wrong. One of my new favorite online LBS experiences. Keep up the great work and keep taking care of your customers and you all will crush it! HAPPY TRAILS!
The wheel hub was shipped in a professional way and one time.
Unfortunately I ordered the wrong item an I had to return it.
The return handling was good, and I asked to get a store credit to avoid the restocking fees.
I got a gift card for the full sum!
Great service.
Thank you
I was updating my daily rider with handlebar extensions, to provide a few more hand positions during my rides. Local bike shops did not have any in stock, so I went online. These were priced right and were delivered very quickly. Absolutely no surprises.
Extraordinary customer service on top of the competitive prices. I ordered a stem for my gravel bike because of the price and the speedy shipping. Although there was a delay in sending the item out due to opening their Reno warehouse when I made the order, Kevin, via email, sorted everything out leaving me a happy customer. Now that their warehouse is operating, items will arrive to me in San Francisco in 1-2 business days. I will shop here again!
Super pleased with the folks at Northwest! They were very persistent in locating the right part at a great price and shipped it quickly. I will definitely be making this my preferred online shop. We would drop in but it’s a long drive from Texas.
We are very happy with our purchase. We can now hook up the bike trailer bought last summer from a previous owner. Shipping was quick. I got nervous when I opened the package, because the product box was a bit beat up, but everything was there, and in great condition. Thank you, Northwest Bicycle!
Professional quick reliable service no questions asked. I live in NY. No shop would give me the time of day here for the bike I wanted built. Ordered everything through northwest and Kevin’s response was “no problem!” They did the build and shipped it out without a problem ASAP. These guys love what they do. Thank you!
Great experience for sure! With pretty much every MTB being sold out the minute it is released they were able to pull trough on an order that was impossible for other shops. Great team, extremely knowledgeable, and easy to work with! Highly recommend there online or in person shops!
Thanks again guys! My kid is stoked!!
Nice set of 26” wheels. Came packed well and were still true and spokes tight.
My single speed MT Bike is almost complete :) Boycott Amazon until they treat their workers better and I got a better deal all they got going for them is fast shipping on the back of their bottle peeing employees :(
Needed an obscure seat post adapter. After searching for and wide, I discovered Northwest Bicycle. What a stroke of luck. Not only did they have what I needed, the price was reasonable.
Part arrived quickly (actually faster than advertised). Worked perfectly.
These guys are a class act and I have bookmarked their page for future purchases.
Awesome work... and Thanks
Bought the race face 30t narrow wide chain ring to replace a race face non narrow wide and wow, what an incredible chainwheel. Went from dropping 8-10 chains(in 4 hours of riding) to zero chain drops in 10hours of riding. North west always has awesome deals when you check out, and fast shipping!
Great online experience. Good selection, helpful staff, and they stand behind the products they sell. A great online alternative to Jensen or Competitive Cyclist.
Website was very easy to navigate. The item pictured was the item I received. Very fast, excellent service. Always, updated me on the status of my order. This is how online retailers should be. Northwest Bicycle, sold me an item, a Whiskey MTB Stem, and made sure, I received the item.
Sure, the price of the item was good, but the service was even better. Highly, Recommended!!
This shop is great. I live in Southern California and have been ordering online. They have great pricing, a discount club, great selection (especially tools) and free shipping. Everything arrives on time and correctly. They are now my go to online bike shop.
I ordered 2 of the TRP 1mm disc rotor shims because I was not able to properly align the disc rotors to the brake calipers after replacing the wheel axles on my friends bike. These solved the problem and I received them quickly. Now everything is working again. I would order from here again.
Northwest Bicycle has become my new GO-TO online company for bicycle parts and supplies. I know they can't carry everything I need, but they are the first place I check. I've been very happy with the speed of delivery and the pricing.
I ordered a saddle from Northwest. Shipping was quick, product in perfect condition. Saddle is super comfortable. Happy with the purchase, and would not hesitate to order again from NB. Thanks
My friend and I went in mostly just to look around and to think about getting some new bikes. We weren't thinking we would find something right away but we ended up getting some awesome bikes for a great price and we even got a sweet discount for all of the accessories we bought as well. The guys that work here are super friendly, knowledgeable, and helpful. They helped steer us in the right direction and took awesome care of us. I highly recommend checking this place out and I definitely plan on coming back here if I ever need something else.
Good selection (especially during pandemic times) and excellent customer service. I had a problem with an order they sent me, and NWB turned a bad experience into a great one. I will definitely be ordering from them again, and recommend you do the same. Thanks Kevin!
Go here if you want superior service! Brian was outstanding when it came to helping us pick out my 5 yo sons first bike without training wheels. He was extremely knowledgeable and super friendly! They even gave us a local merchant discount :)
I had to order sks locks for my Yakima products. I was able to order a 6 pack from here for a great price. They were quick to ship considering they went all the way across the country. I would definitely do business again. I had a hard time finding what I needed elsewhere without spending a mint on it.
Lightning fast free shipping on my particular complete bike (Riprock coaster 20” pink Specialized). Easily assembled as most was assembled from the factory.
Will definitely purchase another complete bike
Very pleased with the service. I ordered my item online as I am out of state, my order was processed the same day. I had tracking info in my inbox the next day and my item in my hands by the end of the week. It was a pleasure doing business.
Kevin is a great owner. He will sell you the bike YOU need not the bike that bike that he can make the most money selling you. Every repair job has been spot on and timely. Jackson his employee is the nicest young man you will ever meet. I could easily take my bikes somewhere else but I want to support his Business because he really cares about the customer and the community.
Due to the global shortage of bike components, I had to place orders at 3 different places to get the 4 items that I needed. Northwest was the first to deliver and they had the best prices too.
I recently had an issue with shipping (no fault of Northwest Bicycle) - that resulted in my bike seat not arriving. I was disappointed to not have what I ordered and to have to deal with the headache of figuring out what next steps were, but Kevin stepped up and took care of everything. He quickly followed up and sent out a new seat the same day! I was so relieved that he made the process so easy for me, and I appreciate their customer service! What I thought was going to be a long, painful process ended up being the opposite. I'll definitely be a repeat customer in the future. Thank you!
I ordered Red Anodized Chainring Bolts. They came quickly, were the correct color and at a fair price. They have held my chainring on to my cranks quite well. Overall I am pleased.
I was able to speak with a representative on the phone about a variety of product questions and they were very informative and pleasant. Once placed, my order was promptly filled and shipped. Great experience.
The 20 tooth Gussett cogs were in perfect condition, no burrs or rough edges. With a new chain my single speed is smoother than ever. Free and on time shipping WS’s appreciated.
Ordered a new freehub for a bearpawls hub. Ordered Friday morning and had it Monday. Fantastic to get something that quick. Will definitely look at them again when buying online. And have already recommended to friends.
I ordered a part online. The USPS tracking said they delivered it but it never arrived. Kevin at Northwest helped me out and sent me a replacement. Very easy to deal with and great customer service!
free shipping even on inexpensive parts was amazing, that they had the rather esoteric parts I needed was fantastic. Will definitely be my first stop shopping for bike stuff online in the future.
I purchased the Cush Core pro for my sons YT Capra. Northwest Bicycles has good prices and I received my item before the recommended delivery date. I will be purchasing more parts from them in the future.
Great rear derailleur is real good smooth and other guard front and rear perfect fit my ebike look a nice!! Also someday I will order any things from Northwest Bicycle near the future....Great business..
Craig White
First time purchasing from Northwest Bicycle and I was very impressed. Will definitely be using them again. Thanks for such great customer service and overall inventory of stuff.
I was searching for a SQLabs saddle and found it Northwest Bicycle. Placed the order on-line even though their store was maybe an hours drive and I could have bought it in person. It arrived two days after placing the order, so very good service.
Ordered a rack through PayPal. Going on month 3! They took my money but will not get the rack I ordered to me or refund my money. Attempted emails and resolution through PayPal....FOLLOW UP: Kevin the owner caught wind of my negative review and immediately reached out to rectify the situation. I’m always impressed when a business owner takes responsibility even when it was more circumstance than anything. Anyway issue resolved quickly and great communication.....I’ll be a customer
I've used Kevin for multiple repairs and a new bike purchase. He is spot on with his repairs, knowledgeable and honest. He helped me with my bike purchase and I couldn't be happier with my choice. He is always willing to chat with you and spend the extra time to insure you have a good experience. Northwest Bicycle is a great resource for the regional biking community.
Ordered a boost disc brake hub adapter, it arrived within 2 days and works perfectly! I’m so excited to get rolling on some dirt again! Thanks!
I needed a hub to replace a 26" wheel. It was almost the same price for a complete wheel. Finally got it thrown on last night. No issues. Great price and fast shipping.
Needed a Shimano Hydro rear brake that I couldn't get at my local shop. Northwest had it at a fair price and reasonable shipping. They shipped it out quickly.
I'm very pleased with my purchase and NWB for their prompt service. The 22 T rear cog I ordered to replace the 19 T cog that came with the Sturmey-Archer 3 speed hub on my Raleigh Tourist was just what the doctor ordered to get this 72 year old body over those hills.
Northwest bicycle did great except for one thing, they used ups. I took an extra 5 days to recieve my item because they wont leave package at my door, like i paid for. Instead, they decided to deliver it to the ups store a couple miles away. Being that my car isnt working and my bicycle was waiting for these parts i had an extreeeeeemly hard time getting it. Please use a different shipping company like maybe USPS? They could use the business since they are having financial hardtimes because the federal government is screwing them over.
This is my first time ordering with Northwest Bicycle. For the product I ordered they had by far the best price I could find anywhere. Super fast service. I will definitely be looking to order from them again.
Delivered exactly what I needed quicker than expected. This will be the 1st place I look for all future purchases. I really wish my local bike shops could be as service oriented.
Hard to find parts in stock which were quickly shipped to keep me riding. Great customer service! Thanks NWB Team!
I found my wolf tooth chainring on Northwest Cycles website. Smooth purchase and delivery was faster than advertised. Good shop, I’ll use them again.
Ordered a rear rack that I could not find locally. Got here fast, good service, good price. Very happy with the overall purchase experience.
I placed an order online, and then they cancelled it saying they didn't have the item in stock. I left a negative review and the owner emailed me to explain the situation and apologize. He was VERY professional and respectful and offered to provide me with an upgraded product at the same cost.
Purchased
Quality Wheels WTB ST i23 TCS Disc Rear Wheel - 29" 12 x 148mm Boost Center-LockHG 10 × 1
Very nice wheel delivered in a week. Worked fantastic on the new bike build.
I would check here first before going anywhere. customer service and parts are always on point.
Went through the wrong part ordered which was returned for store credit ordeal. It all went pretty smoothly and I used the store credit to purchase an awesome new Campy cassette. I’ll be back.
SKS Airchecker shipped quickly and arrived in great shape. It creates a good seal on the valve stem and gives an easy and accurate reading
Inventory is sparse due to covid-19 but most bike shops are. Great prices, fast shipping and items always come as described. Love northwest bikes!
I bought a hard to find part for a copper cutter I've owned for decades. I was shocked Northwest Bicycle even had the exact replacement cutting blade for my model in stock, very reasonably priced, quick shipping too ! Amazing !
Ordered the KMC E9 Sport chain for e-bikes at a great price and fast shipping. Will order other bicycle items in the future from Northwest Bicycle.
Thank You
Excellent service, fast shipment all the way to Alaska on hard to get parts for my wife’s birthday. A real person promptly answered the phone to answer a question. Thanks NW Bicycle!
They shipped promptly and everything was packaged well and as expected. My wife is thrilled with her new fat bike wheelset.
I needed a new rear disk brake set for my Mountain Bike, and the owner got it done the same day. Then I needed a new rear cassette, and he had it done in just a couple of hours.
So if you want fast service, this is definitely the place to go! And labor prices were very reasonable. Perhaps in the busy summer season, turn-around times might get a little longer do to popularity, but still worth checking here first.
-T.G.
Shop is amazing. Service and sales are amazing, love the local biz vibe. They always go above and beyond to get my parts, a new bike setup, or an occasional "Wreck Check" 😉. …
Hard to find shim found here!! Processing of order was fast and shipping was fast. Will definitely keep on my shortlist of BMX online retailers.
My order arrived promptly. Great price and free shipping. This is my new go to for biking needs. 🤙🏽 …
I am very impressed with quick shipping and number of bicycle parts available for shipping! Its my goto place for all my bicycle parts needs!
Thanks so much for your great service and product selection. I unfortunately ordered a wrong size axle and you guys were super helpful to help me get the right size. Thanks so much
We just purchased our 2nd bike from Kevin and the NWBicycle crew and the experience was just as great as the first. These guys know bikes and customer service better than any of the other stores we have visited, so we are thrilled to have them in our area. A+
Great customer service and fast shipping makes Northwest my new go-to spot for MTB gear. I got a SQLab saddle from them, and they went an extra mile in answering my questions.
Great online retailer. Excellent communication, fast free shipping, and they seem to have all the things. Give em a try
Have only ordered a stem and seatpost from them online but could not be happier with my experience; quality and quick
Exactly what we were looking for - order was processed quickly, shipping was free and arrived in two days. Very happy/
The brake pads were delivered sooner than expected,the brake pads fit perfectly and performed well,they let me know when to expect them and the customer services were outstanding,thank you,
Kenny.
I was looking for a small part for my bike, found it at the lowest price at Northwest Bicycle ordered it and it came what felt like the next day! They asked me how they did and I’m like, nailed it ! Mahalo nui Northwest Bike!
They seemed to be the only place that had good stock of products. Easy to navigate the website , and lots to choose from , not just a single choice for what your looking for. Will definitely be shopping again.
Recently brought in my daughter's mountain bike for shifting issues and new brake pads at your Snoqualmie location. Mechanic (Jackson) noticed the handlebar stem had a crack around one of the bolts of the face plate. That crack would undoubtedly lead to a sudden catastrophic failure at some point had it not been noticed. If that happened while my daughter was bombing down a trail it would not have ended well for her. Thank you again for noticing that! A new stem has been ordered.
Northwest bicycle had what I needed and got the items to me quicker than other online bike shops that I have ordered from. Thank you Northwest Bicycle! :)
Thanks for the quick delivery, bikes like this don't wait. =
Bought a a rim for a bicycle. Great customer service, delivery on time. Item was well packed. Will be ordering again.
Price was great. Fast shipping. Very high quality product. These wheels coast forever. Thanks!
I bought a few items in this store and was stoke to get a refund from a previous order. Free shipping and tax free. Can't beat that.
Great prices and fast shipping. Everything arrived in perfect condition. Great store! Thank you.
Easily ordered the remote lock-out from Northwest Bicycle, it arrived quickly and in perfect condition. Great experience.
I ordered parts for a Fox 32 elite fork online. I could not find the parts locally. Had the parts in my hands a couple of days later.
Great local bike shop that is also a top e-tail outlet. They always get my order right and I have always been a happy customer!
Items ,tire irons, arrived promptly and were packaged well.
I would definitely order from you again
Rims for my DJ that aren’t in stock anywhere else, at a great price and fast shipping?! Say no more fam. Thanks again!
Great replacement wheel. Hub sounds like a classic rim with a card hitting the spokes. Couldn't find a true replacement for my wheel but this worked out well.
The only reason I didn’t give you 5 stars is I don’t think you have the part I need, I bought Surly thru axle drop outs for my NS surge frame, fingers crossed the hole spacing was somehow universal, it wasn’t :(
GREAT SERVICE! Parts arrived ahead of schedule and are perfect for my bike (and me). Will start looking for tires next.......
Thanks
Ed
Haven’t had to use these yet. They are very well designed and appear well made.
They are compact and lightweight and I am sure they will provide many years of use.
I ordered a product and it was not what I needed for my Cube Mountain Bike. I returned the product and the staff responded via telephone for my refund. Thank you for the great customer service.
Place is great. Bought 4 bikes here now along with many accessories. Highly recommend. Love supporting a local company.
Very helpful staff, great selection of parts in the online store, and fast shipping. Couldn't ask for more.
They ship quick. I usually get my products within 2-3 days here in SoCal.
Highly recommended excellent great price and detailer performs like one that cost 5 times as much going to purchase a second one for my full suspension bike too
Just had my regular bike maintenance with them - all my needs were addressed properly, they also noted a few attention points for the future.
Friendly and knowledgeable, happy to have them here locally.
Excellent customer service and great prices! Speedy shipping to top it off!
Fast shipping! Happy to get it and packaged very nicely, no risk of my drop bars breaking.
Right out of the box was easy to set up. High quality and durable. Highly recommend for expensive carbon frames.
Good service Good product & price and the person I spoke to was able to complete my order and was very pleased with his service 😀 …
I am satisfied with the purchase and the fast shipping,and I will buy again at Northwest Bicycle in the future,,thanks....
Excellent service, speedy delivery & I'm very happy with the 38oz water bottles. Exactly what was needed for my long bike tour.
Super rad so far. Nice and light, quality graphics. Only four stars for so far only one ride. Time will tell.
I've done quite a bit of business here and these guys are always super helpful.
Great bicycle shop very close to Tiger Mountain! Exceptional and quick service. The shop owner Kevin is very knowledgeable and helpful. I will definitely be bringing my bike back here!
Bought a Surly frameset from NW Bicycle online. My order arrived quickly and we'll packaged
Web store easy to use. Shipment was reasonably quick. Items exactly as advertised. Nice!
It was Awesom, nothing to concern about!
I have a shop as well(very small), and I’m glad to be part of NWB community!
I support!! 👍🏿 …
Exactly what I ordered in record time. flawless transaction. definitely recommend you to my friends.
Parts arrived on time and were shipped rapidly from the store. Thank you.
Shipping was fast and items arrived in perfect condition. Communication was great.
These guys are awesome! I was missing a cassette from the shipment and immediately called the company. They got the part to my door within 48hrs!
Items as described. Great prices. Fast shipping. Wil do business again.
best price, best shipping, northwest bicycle is now my go to place for all my bike needs.
I somehow ordered an “E” tire and an awaiting a return label to return and exchange it for the correct tire.
Very fast shipping and the wheel came packed perfectly. Very satisfied.
Bars came on time and were cheapest I could find online. Shipping was fast too at no extra cost.
Incredible Service! Kevin was wonderful to work with on selecting a bike and their customer service is heads and tails above any store I have worked with in the past.
Northwest Bicycle is great, I have bought a few bikes here and a lot of parts. I would highly recommend Kevin and team.
Found them online for a hard to find item and they shipped promptly. It was a flawless transaction.
The item ordered came on time and in good condition. This is the second time I have used. Northwest Bicycle.
I've only ordered things from the website but it's been great.
A little odd getting swim fins from a bike shop, but they had what I needed at a competitive price. Customer service was spot on...
Thanks guys
The wheel arrived quickly and is a beautiful rim. I needed this to upgrade to a 12 speed cassette
thank you
Extremely fast service and they had just what I wanted. Innertubes with an unusual size. Thanks.
great selection of parts and really fast shipping. Just what I needed!
I will continue to shop at Northwest Bicycle. The only thing better than their prices, is the customer service.
Thank you, guys!
Great prices from their web store. Bought dropper posts for my kids bikes.
They had the SQlab bars I was looking for and at a great price, fast shipping
Great to work with. Fast shipping and promised the product I needed.
Unfortunately I am no longer able to shop in store but their online selection and ease of ordering makes them my go to online shop.
fast shipping and item was as expected. Very good service!
Best Price on a hard to find water bottle. Shipment and product are both GREAT!
Excellent price and fast shipping. Highly recommend.
Ordered a pair of bibs and the correct item arrived ahead of schedule.
Got my grips quick. All around happy with product and service.
Love NW bike! Great people, awesome service and lots of boutique options to choose from. Wouldn't go anywhere else for a mountain bike.
Excellent bike shop. Top level mechanic work, solid prices and friendly atmosphere. I highly recommend these guys.
Got what I wanted, at a fair price, with good shipping updates. Good stuff.
Super fast shipping, and the commication is friendly. Highly recommend!
Top quality product. Great price. Fast shipping.
Great place. Kevin is great to work with, ordered a couple bikes for me he didn't have in stock.
Quick shipping. Arrived just as ordered. Thank you!
Kevin quickly helped me get back on the road after limping in with a blown sidewall. Overdue for two new tires and tubes. Thanks.
Had to add Teflon tape hose connector to stop bleeding from hose. After that it worked as expected.
Excellent customer service and competitive prices. Will buy here again!
Super nice group of guys. Helped me out with a wheel while on vacation. Will be going back next time I am in the area!
Very fast shipping. Crankset arrived exactly as expected.
No problems. Arrived quickly. Completely satisfied
Very nice converted my 370 hub into ratchets.
Love it.
Fast shipment for a lovely doggie bottle cage! Thank you.
except for the slight confusion on receiving the wrong part it was a great experience. easy to return
Received my goodies very quickly .nice doin business with ya 👍👍👍👍 …
Love my new parts and fast shipping too!
Amazing product shipped and dillivered the next day
Good quality 👌 quick shipping, little bit pricey …
Order came quickly. Price was excellent. Order was filled as requested.
Nice wheel and disc rotor so that I can an extra set of wheels/tires for my cyclocross bike
Very nice people work at this shop and there very helpful. I will definitely be back. Thanks!
Super easy website, and SUPER FAST SHIPPING! A+A+A+A+. Will definitely be back!
Really good deal on exactly what I needed: rear beak pads!
Great team- I love the personal service. We do all our buying and fixing here now.
Good to work with. Helpful and fast response and shipping.
Great Lumos helmet. Quick delivery. Yay Northwest Bicycle!
Initial order problem made right by the owner, Kevin. Would highly recommend Northwest Bike.
Glad you stock the SRAM battery which I needed as a spare for my new bike.
Bought some fenders .fit was great.Thank You
Talked to Kevin when I stopped by for a new helmet. Knowledgable shop, extremely well-appointed stock for the size of the place!
Good Pricing and prompt shipping. Thanks
I appreciate the great price and fast delivery!
The right part at the right price and it arrived on time. Doesn’t get any better than that.
Fast shipping and fair prices
Thanks!
Great deal on great wheels with great service too!
Very Fast Shipping. Received within a week.
I love gear.
You guys are all over it!
peace
These tires look AMAZING! I’m really happy.
I received it faster than what there promised.
Received items quickly, exactly as described!
Gips feel as good as they look, not to soft and not to hard.
Prompt service on exactly the item I needed. Thank you!
They sent my stuff pretty quick
Excellent inventory and prompt shipping.
Great customer service and competitive prices.
Quick order response with fast delivery. Thank you!!!
Excellent customer service and great selection of products.
Nice complete kit, easy first time installation
Fast service and the best price...couldn’t ask for more.
Great part selection, fast shipping
Item was as ordered and arrived quickly.
You get quality stuff at good prices and fast service.
Great prices and fast shipping!
Thank you. Very fast shipping.
Great guys! Drove over from Seattle because they had the parts I needed!
Fast shipping! Great tool!
Great communication experience. Good product.
Good experience ordering online for an order of less than a dollar.
Great products, quick shipping
Great bike shop. Helpful, fast turnaround.
Pretty pleased with the whole process. Satisfied enough to try you again
Fast friendly service. Very knowledgeable bike shop!
The replacement wheel exactly the way it was intended. I'm pleased.
Great prices and service! Thank you!👍 …
Great! got exactly what I thought and everything fit perfectly.
Service was timely and parts were OEM
Item arrived on time and was exactly as described
excellent fast service and shipping !!
Awesome little shop , awesome people, awesome bikes. Yeah , this place is awesome.
Great Price! Fast Delivery!
reliable source for bike components and delivered on time.
Excellent courteous service, efficient and knowledgeable.
Competitive price and quick delivery
Fast shipping!! Highly recommend!
Good stuff ! Great price.
Great fast service. Thanks, Eric
trusting place to do your shopping needs.
Great service and product availability!!
Great service, great product.
Great products and the service was great.
Super fast and great price!!
I had a great experience with Northwest bike
Good service
Perfect execution of my order.
This product does what it says. I love it.
Great shop to buy from!
If you want to purchase bike, NWB is where to go!
Professional service, friendly staff
Quick, accurate shipment.
Parts arrived as expected, on time
Great Product - Great Seller
very fast service
Great shopping experience!
Perfect transaction!
Great service from Kevin and crew
I want to ride my bicycle.
Great business!
Everything went smooth
Prompt and item was as I expected...
Excellent service.
Great experience
Boycott Amazon!
Great service
Great place