Reviews of Kirkland Bicycle. (Bicycle Store) in Seattle (Washington).
Kirkland Bicycle
208 Kirkland Ave, Kirkland, WA 98033, United States
Description
Information of Kirkland Bicycle, Bicycle store in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Kirkland Bicycle
Sunday
11 am–4 pm
Monday
11 am–6 pm
Tuesday
11 am–6 pm
Wednesday
11 am–6 pm
Thursday
11 am–6 pm
Friday
11 am–6 pm
Saturday
11 am–4 pm
Reviews of Kirkland Bicycle
Conner “Red” Charbonneau
One of the best bike shops I’ve been to, excellent service!!! Both customer service and bike service are outstanding, I’ve had my bike serviced by them multiple times and I always get it back fairly quickly love these guys!
M H
Really awesome experience getting a spoke fixed after it broke during RAMROD. The proprietor, the mechanical staff and everyone in the shop was super cordial professional and supportive. There is a great shop dog named Porter a 6-month-old black lab who is really fun. Fortunately they had very close to what we needed and made it work. Now I'm able to enjoy another week of cycling with family while visiting from Southern Cal. Great shop to visit! Highly recommended!!
Max Ortman
They were extremely accommodating and went above and beyond. That have the best bikes and pricing around. Joey really helped us out in a pinch. Would recommend this bike shop to anyone.
Jedidiah Esther
I gotta say I’m so happy we came to Kirkland Bicycle. We came with no knowledge of Bicycles, the staff were more than helpful. They help recommend what type will fit into our budget, use and comfort. They made all the adjustments for height & tutored us on the new purchase. We got all the needed accessories to make this a good journey.
I’m most thrilled by their reception of my active toddler who wanted to explore also and they sure indulged her.
They assured us of always being available if any fault develops in the bicycle & warranty on the new purchase. I surely recommend this place to anyone & everyone.
Erwin Jansen
Midge helped my fix my bicycle in time before STP. I came in the day before STP with a chain that got stuck due to a derailleur bracket being bend.
Midge took the time to diagnose the issue and quickly gave a me set of options to get me back on the road again. During his diagnosis he discovered a series of issues that were missed by the previous mechanics that worked on my bicycle.
Midge gave me several options, ranging from getting me back out there, to actually addressing all the uncovered issues.
I opted for the latter and he quickly did a full tune up that improved the ride quality significantly. Multiple mechanics validated his work before the bike I left with the bike.
5 stars because:
- Immediately helped me out while I was in time crunch (ride was only 12 hours away)
- Give clear explanations why the bike was not shifting properly, and why the chain got stuck
- Gave me several options to proceed
- Explained his work, and why he made the choices he made.
- Had his work validated by other mechanics
I'm back on the road and the bike rides better than it has in a while.
Devon S
Great store! Friendly and helpful staff, big selection of bikes and biking products, will visit again.
Ryck Hoopes
Mitch in service was very helpful when I was in a pinch. I couldn’t find a specific bolt anywhere and other shops turned me away. He took the time to see what I was looking for and checked his supply. Sure enough he had it! I will definitely go back for my next service needs.
Scott Ramsby
I've been here for parts and service a number of times and the experience has always been great. During the height of the initial COVID surge in 2020 they had a line out the door but they still took in my minor job to swap out some bicycle pedals and did it free of charge! I've just been in again today and they helped me figure out how to install a bike lock mount on a tricky junior-size mountain bike with small frame and again did the install for me for free! I checked their prices on the parts I've bought and they are about the same as REI, etc.., and am glad to give this local outfit my business.
Ruby Morales
Despite there being a worldwide bicycle shortage since spring of 2020, the shop is still able to get their hands on some amazing stuff. I bought a LIV Devote in spring 2021 after many months of searching. Service and parts department is top notch, white glove service. They have really cool tech here check it out!
Ralf Groene
Amazing place. People at Kirkland Bicycle care about every detail, their customer care is really great. Three thumbs up. I bought four bikes there and the service was incredible. KB is pretty much the only place to go when it comes to mountain biking. They are part of the trail community and make sure you are taken care of. I would go there for all my bike needs.
Ian
Mechanics who know what they're doing. Plus they have better prices than the Trek shop in Redmond.
Garth Todd
Great shop with knowledgeable and helpful employees. They've helped me out in a bind multiple times. They carry mostly higher-end stuff and they focus on mountain/gravel/touring/commuter bikes so just know that going in.
Jason Swan
Staff is extremely knowledgeable and very friendly. Best MTB shop in the greater Seattle area.
However I was slightly disappointed when my freshly built wheel (by them) wasn't completely true.
But their expert and personable service completely makes up for my extra 15 minutes of work re-truing. Would highly recommend this shop to anyone, because it blows the surrounding competition out of the water.
Also has cute dogs working in the shop!
Liz Whalley
I've gotten two bike fits here from Joe. He's really thorough and so careful about getting everything perfectly optimized. Also just a super nice guy. I also bought my last bike there and was really happy with the service. I don't live on the east side but I make the trip to Kirkland Bicycle for the important stuff.
Robin Angotti
This is my favorite bike shop in the Puget Sound area. The staff are knowledgeable, helpful and don't try to oversell. They strive to match the right product for the buyer. I always get the feeling that they really want you to be happy with what you are buying.
Other bike shops in Seattle have made me feel stupid because I didn't know the right terminology or they didn't think I was "fit" enough. Hmm, maybe that was why I was buying a bike? One day, I had a problem that I couldn't solve on my own and a friend recommend Kirkland bike. After my experience in Seattle, I was leery of even going in a LBS. I was glad I went. Not only did they solve my problem, they did it for a reasonable cost and made me feel like a valued customer.
At Kirkland Bicycles, I have only been treated respectfully. They have never laughed or made fun of me if I didn't know the correct term. They even taught me how to do maintenance on my mountain bike and because of the great customer service, Kirkland Bicycles is now my go to shop for all my bike needs.
Eliot B
These guys are amazing. Very welcoming and not pretentious. Very knowledgeable and have great recommendations. Highly recommend for new bikes, repairs and upgrades. I'm a very competent home mechanic and when I lack the tools or the know-how this is where I go.
Westin Sherlock
Awesome shop. I've always received good recommendations on components, maintenance advice, and general helpfulness from everyone at the shop. I also ordered the new Ibis Ripmo through them, and when the bike was delayed from Ibis, Josh (owner of the shop I believe) ended up giving me the Ripmo he ordered for his personal bike! Can't argue with that customer service! Highly recommended.
shawn field
Nick gave us excellent customer service. I've been going to them since they were Montlake bicycle and even much farther back to when it was Brian's bicycle before Nick was born. Nice being treated so well in my hometown during a pandemic really appreciate that.
Pixie Cook
Really great service. Store has a good selection of bicycle accessories, and the staff gives great information without any pressure to buy. Also didn't feel looked down on because I have a cheap bike, staff was more than willing to work with it.
Andrew Hecht
Great staff. Makes me feel like I am back at home in Colorado. Super knowledge about their product but never feeling pressured to buy or in the way. I think a perfect bike shop is one you lose track of time in. This is Kirkland Bicycle's feel throughout the staff.
Fred Gylys-Colwell
I bought my bike here a few years ago, and have been getting tune ups since then. They're always friendly and helpful. I've never felt a hard sell.
Marissa Kapfhammer
Santa Cruz dealer, just good to know! They are very good. Standard + bike shop, very nice, recognize you when you come in! Small town, but relatively large store with a good selection, or very happy to order things for you.
Overall, good experience, good service and very nice staff
Sarah Perkins
Lovely local friendly bike store.
- Linus
Chase did a GREAT job on fixing my wife's electric bike. He is very knowledgeable and professional. He went the extra mile to ensure the bike was in good working condition and took it for a test ride. Thanks Chase! 😎 …
Wesley H
They were extremely helpful in helping me solve my bike issue and gave me a lot of great advice. people there were really nice. I went to two bike shops before this and they found the solution to my problem.
Doug Bixel
The guys at Kirkland Bicycle know their stuff! Thank you!
Jeremiah Mahler
These guys are fast and they always find a fix. I found a loose spoke on my bike on a Sunday before a ride. I went down to Kirkland Bicycle and they had it all fixed within in 15 minutes. They even noticed that my derailleur was slightly out of alignment so they fixed that too. Another time I broke the bolt on my crank so I went down here to get a replacement. They guy had to dig through their boxes of hardware, but he didn't give up, and he found one that worked. And the prices are always reasonable too. This is definitely my favorite shop in the Seattle area.
Victor Vuong
Great customer service and bike techs. They always are so helpful and answer my questions. They've done all sorts of free inspections to make sure things are safe.
Gian Dalle
I called all over the place looking for a Rockshocks DU bushing on a Sunday. Most places didn't have one in stock or weren't open. Kirkland bike had a bunch, AND I didn't have to explain what the part was on the phone, the tech/shop worker just new. Huge plus. Also they have a shop dog, and are within walking distance to Taco Del Mar. Pretty good experience, I'd recommend it.
John Rangel
Kirkland Bicycle is a great bike shop catering more to the racer and mountain bike crowd than the commuter crowd judging from the accessories they carry. The staff is super helpful which is good since they are my local shop. I wish they had more than cannondale bikes, but I plan to try out their service department next.
Timothy Henderson
Amazing! Great costumer service. A while back a bought a bike from them, and it was great. But today my scooter Brook and they hooked me up with tools and help! Thank you!
Bil E
2 flats, needed a tube, but another 1.5 hours til the store opened! luckily, someone arrived early, sold me what i needed, and let me use a pump. Great customer service!
RJ Sammons
The chain snapped on my mountain bike. I called them and they said "bring it in and we'll get ya' rollin' again..." I brought it in and was immediately greeted and my bike was escorted to the back for repair. It only took them about 15 min to repair, test ride and roll back out to me! I'm just getting back into biking and already have my "go to" shop! Well done Kirkland Bicycle!
Michelle Shelton
I just moved to the Downtown Kirkand area and asked around for a good bike shop with good mechanics and Kirkland Bycycle came highly recommended by long time locals! THANK YOU TO GARRETT & JOE who provided excellent, knowledgable and thorough service getting my road bike back into shape!! They took the time to go over all my questions and expedited the service and finished my bike early!!! They went above and beyond and am so happy to have a new shop with great mechanics!! THANK YOU GARRETT & JOE & KIRKLAND BYCYCLE!!!!!
Olga Berezka
Great selection of bicycles and good price. We are coming back in February to get one for my daughter. Nick was very nice and kind helping my daughter with details. Looking forward to visit them again
westcoastgopro
This is what a bike shop is all about!!! I know that when I drop my bike off that it will come back to me ready to tackle another trip to Whistler or some other Northwest trail. With a selection of bikes from mild to wild they are sure to have a bike that is just right for you.
John Juge
Kirkland Bicycle is a fantastic bike shop. Their selection is excellent and their prices are reasonable (except on clothing). But where they shine is their helpful and knowlagble staff. Josh the owner seems to have a talent for picking some of the best employees I have ever run into in a bike shop. Aaron will give you a professional fit that will make your bike feel like it was made just for you, Matt the lead mechanic is a magician when it come to "that wierd vibration or noise" that no one else can detect, and all the rest are eager to please, remember your name, and go out of their way to make sure your experiance was as good as it could be. They are the only shop I take my bikes to, and unless Josh sells it and everyone get's fired, it will remain the only shop for me.
Nora Gibson
I was 15 miles from home with underinflated tires and no pump. These guys cheerfully took care of my tires in a jiffy and wouldn't even take my money! Thanks, fellas. Might not have made it home without you.
Anna M
It's not a quick in and out trip; when I've been here there's often a wait, but the customer service is good. I've taken my bike in for a mechanical evaluation and rented a bike.
Christian Herter
These guys are fantastic. Along with Mountlake Bike shop, and CBS, the top three in our part of the state. And I've been to nearly all the local shops for one thing or another...
My Name
Very friendly, competent service! Clearly knowledgeable. I will be going again for any bike needs.
Jenny
Took care of me right away! I was traveling through town and they squeezed me in so my bike trip did not get delayed.
PS They've got a few nice looking Altitudes in there!
James Burlingame
Great Service! Nice Staff and very Helpful.
Justin Becker
Very pleased with my experience here. The staff was exceptionally polite and did everything they could to help me. Would absolutely recommend this shop.
Roy Millsap
Awesome helpful personal, carries assortment of bicycle accessories and clothing, there is a fitting room. I can't comment on bike repair or setup yet.
John Saalwaechter
Just bought a bike for my son here. They listened to our needs and offered a number of options. They took the time to make final adjustments and modifications to be just right for my son.
Andrey Polyakov
Went in for a bike demo and had an excellent experience. They setup the bike suspension, tire pressure for my weight, despite the fact it was a 15 min parking lot ride.
Phillip Renz
Good guys. Quick work too. I stopped in for a wheel truing over lunch and they didn't even take 20 minutes to get it done--and it was a messed up wheel.
THANKS!
Josh Dietrich
Welcoming, respective service. I needed a new tire & tube and was promptly taken care of. Absolutely recommended, and I'll be doing business here again!
Charlee Friedman
Love this shop. They've been super helpful and honest with us about bikes, accessories, and service.
Steve Abarr
Very friendly. Willing to just talk bikes. Great brands that are actually in Stock. Highly recommended.
Martin Wilder
Best bicycle service in the Seattle Area! Great sales staff as well, lots of knowledge and no pressure!
Roman P
The shop installed fenders on my road bike and answered all my questions about new bikes. Good service.
Brett Tayler
They know their bikes. Very nice. Lacking in E-bike experience at the moment but I bet they'll hop on the bandwagon soon.
joal eubank
Selection was a bit limited but customer service was excellent. Would come back. Favorite bike shop
Daniel Shepler
Spent money on bicycle stuff. Got what I wanted and was shown how to use everything. Staff was extremely helpful, will shop again for more bicycle stuff in the future.
Darryl Lynch
The best mountain bike shop in the area. The people knowledgeable and service is extraordinary.
Devenish Smith
Great knowledgeable and helpful service, awesome when dealing with fellow riders who share the same passion for riding.
Andy Padvorac
Friendly, knowledgeable and helpful staff, good selection of products!
Christian Hagel
Best mechanics in the Seattle area. Hands down. Super service and great people.
Royal King
Fabulous! KB built a bike I bought online - project was done ahead of schedule and on budget.
Seth T
Got my tire patched and a tune up on my bike.
Bike makes a nice purring noise now instead of the old discontent grumble.
daniel jordan
Knowledgeable and friendly staff. This is a place where they go the extra mile to make sure their customers are satisfied.
Steph Cuthbertson
I've been looking for a shop like this for years. These folks are helpful, honest, won't try to sell you something you don't need, and are very friendly.
Pete Hulbert
Great local bike shop (LBS) with great, knowledgable service.
Richard Wade
Great bike shop with super friendly and helpful staff.
Carol Simmons
Nice team and have always done great job. Thank you
Tyler Leiss
Great friendly service. Very knowledgeable staff and helpful.
Lloyd Giberson
These guys are great. Friendly and helpful and know their stuff.
Ashley “OneCreativeServing”
Fantastic shop, accommodated me when busy and never made me feel like a nuisance.
DARD
Great service, great staff. Rented a road bike for the day.
Marieke Reumann
They were absolutely amazing best service ever
Erik Williams
As a out of Towner, the staff was very friendly and knowledgeable.
Mike Ubezzi
Great independent bike shop with no Specialized products!
CJ Donahoe
Great selection, great staff, great service department!
Doraine Raichart
Great customer service. Heather is the best!