Reviews of The Pedal Shop. (Bicycle Store) in New Orleans (Louisiana).

The Pedal Shop

63 Reviews

48 Comments

Bicycle store

1600 Lafayette St, Gretna, LA 70053, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of The Pedal Shop, Bicycle store in New Orleans (Louisiana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of The Pedal Shop

Sunday

Closed

Monday

10 am–6 pm

Tuesday

10 am–6 pm

Wednesday

10 am–6 pm

Thursday

10 am–6 pm

Friday

10 am–6 pm

Saturday

10 am–3 pm

Reviews of The Pedal Shop

Paula Todaro

Very helpful and was patient enough to hear my wants for a new Sun three wheel bicycle. Got a basket for my dog, turned out to be too small and they replaced it for another larger basket and also installed fenders on the rear wheels. Pick up and delivery for these services pleased me to the Max. I am well pleased.

Margaret D

Quick turnaround, good prices and friendly staff. They assembled a bike for me that I bought online and looks great and rides smooth! Impressed!

ShotsDontLose

Love the pedal shop.. They are very helpful and knowledgeable.. I won't let anyone else work on my bike.. Mr Perry is awesome and very helpful.. Not to mention very reasonable prices 💯💯💯 …

Corey Juneau

Man such a awesome bike shop to deal with after spending days online trying to find a SE bike . I called them after countless attempts with other shops n they had just the bike I was looking and held it for me til I could get there the next day to pay for it and take it home !!! Excellent customer service also !!! Highly recommend these guys for all your bike needs !!!

sybil orr

GREAT little shop! Good selection. Very competent and caring people. When you buy a bike they do free tuneups. Good place to shop.

Linda McMahon

Needed adjustment on new Ebike that we bought online. Called and told to just bring it by. Dropped it off and it was ready in 2 days. Fixed and reasonably priced. Nice to have somewhere that was willing to work with us!

Tee

Great bike shop! I bought my cruiser here and they have also assembled and tuned up multiple bikes for my family.

Ramone Beasley

I purchased a new wheel and had to rebuild it myself. I was handed my old wheel and had to transfer the linear, inner tube, and the tread on my own. I'm not sure if this was a one time ordeal but I was surprised that I had do the installment work. I'll definitely go back for repairs, but will have to check if the shop will do the work or if I will have to.

Tuxedo Mechanic

I came here last week and the customer service provided at this location is Amazing. I felt welcomed. I given a tour of shop and given helpful information. I was quoted a price to fix my bearings and a time-frame given the pandemic. I highly recommend patronizing this business. In the same day I went over the bridge to downtown to two other bike shops the first was closed and the second bike shops stared i would have to purchase a new rim because they didn't repair bearings.

Matt King

I just picked up my bike that they serviced and they were great. Employees were nice and they did great work. I will be back.

Deborah Lowe

The owner was nice. The shop itself was clean & pleasant to be in. They had a good variety of bike brands & they will work on bikes not purchased from them 👌 They get only 4 stars because they're just a tad bit pricy - but you get what you pay for. Conveniently located on the West bank so I didn't have to go all the way into NOLA. …

Angela Kindermann

Called in the morning for a tire repair. Brought it in and said they would have it fixed for 2 that afternoon. Came in at 2. It was fixed. Paid and left. Very business like. No banter. Can’t complain. My bike is fixed.

Myra Ewart

About two weeks or three weeks ago, I brought my bike in to replace a tire tube, and install a new odometer. I was so ecstatic with the service . The lady at the counter, both when I dropped off the bike, and again when I picked it up, was wonderful. She was kind, professional and efficient. The service man was the best ever! I've gone there for many, many years, but this is the first time my bike came back to me spotless. I planned on cleaning it when I got home, but didn't have to because it was already cleaned. Also, the service was promised and done in one day, and they even called to let me know when it was ready! The service man loaded it in my car, as it is rather difficult to do. He went above and beyond and I was so much more than pleased! Couldn't have asked for better service. Given all this, I highly recommend The Pedal Shop!

Charlie (CharliesTheMan)

I arrived at closing time and still received great customer service in regards to buying a bike. The guy was knowledgeable and did not push the upsale. I did not end up buying a bike, but it was because the bike I liked most was already sold. I'll update my review after attempting to have them service the bike I bought used.

Angela Monroe

Have used The Pedal Shop twice now for 4 different bikes, and I've always been very satisfied with the service and knowledge of the staff. Pricing is fair and no complaints there, either. They even take time to help load my bikes on the rack for me. Highly recommend.

Lynn Vincent

Super nice people!! Got me fixed up in minutes and their prices great. Thanks so much Pedal Shop!!

Richard Edgerly

Just got a bike today. Great staff easy to talk to.. love my bike

Anonymous Poster

I was riding on the levee when I got a flat tire. I brought my bike to The Pedal Shop where my flat was fixed in a matter of minutes! Thanks, Perry!

angel chiriboga

I took a bent aluminum rim to him and hoped for the best. With a slight admonishment, he told me he'd do his best. And that he did. I was restored back to new. Courteous and knowledgeable.

Tony Siciliano

Knowledgeable, Friendly and comfortably Priced. I received a bike for free from a friend. The only catch was that I had to get it shipped to NOLA from NC. I contacted Paul at The Pedal Shop and worked out all the details. My bike arrived on Tuesday, I came in on Thursday to pay for the build - and it was done (and fixed!) that afternoon. The bike is better than ever.

Rickey Cavalier

Bought 2 new tires, & handle bar tape, staff was pleasant & helpful, prices were not bad.

Edgar Leon

Got some basic work done on my bike, reasonable pricing and pleasent staff

Mashawnia Peebles

The Pedal Shop at 1600 Lafayette St. & Luna Bicycles at 29 Westbank Expressway are owned by the same people. They have saved me when I was in a bind twice now 1st time Last year my bike caught a flat when I was loaded down with groceries & The Luna Bicycle people were So Nice & Helpful when I found them. I pretty much was broke & they said they could still help me. They showed me how to repair the damaged inner tube & then while I was doing that he fixed the flat with a new inner tube & DIDN'T CHARGE ME FOR ANYTHING. They were MUCH-NEEDED Angel Guardians that day. The yesterday,1/4/2019, I really needed a bike to do some errands because mine was stolen from Walmart on Manhattan Blvd. New Year's Eve. It's my only transportation, so I can get groceries, do errands,& go pay bills, etc. So when I knew my errands were far apart from each other, I take a chance and stopped at the pedal shop, not realizing they were owned by the same people at Luna & checked to see if they might rent bicycles. They were so nice&friendly, said that they did rent bikes. $25 for a day(1 day considered to be their Hours of Operation 10am-6pm),saving my butt Again,& it came with a good lock to use. Getting it & returning it was easy. So if u want a really great bike that will last & Super Great Customer Service then I HIGHLY RECOMMEND THEIR STORES. The bikes they sell are WORTH the higher price.

Gregory Lacaze

Ms. Talbot, I am sorry that your perception of our shop is a negative one. First of all, we could not stay in business for 44 years by ripping off our hard working West Bank customers. I am very familiar with your situation because my wife got me involved with your dilemna of having a foreign convertible sports car that would not accept a hitch mounted rack. She informed me that you bought a basic trunk mounted rack from us during the interim period while you searched for a hitch rack. I looked extensively for not only a rack to fit your car but also a hitch that would work, to no avail. I apologize for that. It is hard for me to accept failure. Now, to speak directly to your point regarding the cost of the rack that you bought, that happens to be a rack that Walmart and Academy began selling recently. The bike industry has fallen on tough times and the brands that only used to be sold in bike shops are now being sold by the big box merchants. What some of the manufacturers have done is sell large quantities of their product to the Walmart's of the world at less than my cost. They do this to keep their doors open. The price that you quoted from Walmart is correct. They now sell that rack to the consumer at my cost. The bike industry, out of desperation has recently shown a tendency to do this with a few other products as well. The bicycle shops, the ones who have kept the bike industry going for so long are now their step-children. Fortunately, there are only a few bike accessory companies that have adopted this practice. This practice of selling at two different prices through two different distribution channels confuses the customer and the business owner! I am more than willing to show you my cost at any time on that rack to prove what I am saying is correct. I am also willing to refund your money at any time. You are my customer. I much rather have you as an advocate than an adversary. Unlike the big box stores, The Pedal Shop cares what you think. Thank you for your patronage.