Reviews of Pioneer Cycle. (Bicycle Store) in Minneapolis (Minnesota).
Pioneer Cycle
12741 Central Ave NE, Blaine, MN 55434, United States
Description
Information of Pioneer Cycle, Bicycle store in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Pioneer Cycle
Sunday
Closed
Monday
10 am–5 pm
Tuesday
10 am–7 pm
Wednesday
10 am–5 pm
Thursday
10 am–7 pm
Friday
10 am–5 pm
Saturday
10 am–5 pm
Reviews of Pioneer Cycle
Brittany Rygg
Stopped in Pioneer Cycle this morning to find a new bike for my daughter. We were immediately greeted by employees eagerly awaiting to help us. Everyone was so kind and knowledgeable. She found a new bike that fits her size and maturity perfectly. Will definitely be back for future purchases!
Christopher Grandell
Wow. The customer service at Pioneer was amazing. My wife and I stopped in at the beginning of the week mostly kicking tires and seeing what’s out there. We were greeted promptly and got great help from bike experts. With the supply chain issues since COVID I was surprised by how well the store was stalked. Denise was able to show us a few different bikes for both me and my wife. Spencer helped us as well and did a great job explaining the differences in the models we were looking at. I am best fit in a size Large bike, and Spencer told me I could order directly from Giant and have the bike sent to them for assembly and setup. I was amazed at the willingness to sacrifice some of their income to make sure I got the bike I wanted since they didn’t have Larges in of one particular model I was looking at.
I ended up ordering mine on the Giant website and had it shipped to Pioneer. From the time I placed the order to when the bike came to them (two days) they called to confirm that I had ordered the bike, then let me know if came in and finally when the bike was ready (all quicker than I expected). I stopped in to get the bike and buy one they had in stock for my wife and Spencer and Denise were both very helpful again. I never felt like I was being sold. We selected a few accessories which they promptly installed on the bikes for us and we were on our way.
They then came out to help me load the new bikes, and even showed me how to use the tailgate pad I was installing on my truck, which regrettably I didn’t buy from them.
As a family business owner (I bought my parents’ business) it was really awesome to work with another family business. I hope that we deliver this kind of experience to my customers. Thank you, very much!
Mr E
Phenomenal customer service, very friendly quick service for what I needed to be done.
I appreciated them listening to my needs and concerns and kindly suggesting so great addition products for my bike.
Consider visiting Pioneer in Blaine. I don't believe you'll be disappointed, I plan to buy and have serviced my 2nd bike there as well.
I needed some adjustments and the bike rides smoothly. Thank you and I hope this 5 star review helps your business.
Alex Weinandt
Over the years I bought many bikes from Troy & Denise. I have my bicycle's serviced there yearly and anticipate the time I get to catch up with the latest topics of the day. Just beware of discussing Hockey! You might be there a while. :)
Rodger Carey
We are very happy with Pioneer. They tuned up my bike quickly and did not try to sell me anything I did not need. They then took the time to help me choose and properly fit a newb helmet. Very reasonably priced.
Olin Bonde
customer service was great. I had a problem with tire and within 5 minutes i was out of the store. great experience, best bike shop in blaine.
DreamersEmpire
I stopped in just to ask some questions about bike seats and eBikes and the young man who helped me was extremely helpful, really knew his stuff. Very impressed!
Brendan Scott
Pioneer cycle is a great local business for all your bicycle needs! They have an amazing selection in stock and can even special order as in my case, I had them special order a Jamis bikes Boss 7 speed 23” cruiser fast delivery and was assembled and ready to go within one day, this is amazing customer service!!!!!
Aaron Hall
At this bike shop I have purchased two Giant bikes, repaired multiple bikes, and bought other bike gear. This is my go-to bike shop. They are helpful with purchase questions. They have good product prices and quality service. Denise, Troy, and Spencer have been excellent to work with.
Sophia Albarran
Pioneer cycle to the rescue again today! Always helpful and honest! I’ve bought all my bikes here and another one today for my growing kids! Very helpful, knowledgeable and friendly! Tune ups, helmets and gear. Love supporting local! Thanks pioneer cycle! My daughter is super excited about her new bike for her birthday!
jP Guzik
If you like to shop at local, non-chain, mom-and-pop-type stores, where old school service still reigns, then this is THE BIKE SHOP for you! I have had my old bike serviced and upgraded, and also purchased 2 new bikes at Pioneer and couldn't be happier! They know their sprockets from their spokes and are willing to share their knowledge with you, so you don't end up with a bike or accessory that doesn't fit your needs. Plus the lifetime service on new bikes is a great perk and a real value. Although some bikes may be in short supply right now, great service isn't - at least not at Pioneer!
Tara Ferguson
I purchased a bike today and I am so happy with it. Pioneer Cycle has many bikes to choose from and the staff is both friendly and knowledgeable about the bikes. I was impressed and glad I found their store online. This bike shop is highly recommended.
Stacy Stusynski
Pioneer cycle was amazing in helping bus size and pick bikes for our kids. Sizing them for what they will grow into vs sizing them for today. So much integrity and customer focus by the whole team. Highly recommend going to Pioneer Cycle for any of your cycling needs!
Charles Brandee Speckman
We recently purchased 2 bikes from Pioneer Cycle. What a great experience. They really took the time to show us the difference between bikes, and made sure the bikes we picked out both fit us physically as well as making sure they were going to be a good fit for how we rode. As our daughter grows, we will be back to purchase her a new bike. Going back is not an 'if' it is a 'when'. Would recommend this place to anyone looking for a new bike! BTW: Prices were fair, service was OUTSTANDING! If we are being treated right, the price becomes less of a focus point. See you next time!
Doug Peirce
I recently purchased a used bicycle here and got a really good deal. Their customer service is very good, not surprisingly, it's been a family owned business for over 40 years, and now have the 3rd generation working there. Overall this is a great local bicycle shop for families or an individual to purchase a bike. They also have a good line of accessories, and a repair/service center.
Anita T
My husband and just bought two bikes from Pioneer Cycle. We had been looking seriously for replacement bikes for the past 1-1/2 months. We visited several bike shops but kept coming back to the folks at Pioneer because we’ve have a positive experience with them in the past when we purchased a bike for our daughter. We also went there several times for routine maintenance.
Our recent purchase was also positive. Over the course of weeks, we tried a number of bikes and sizes. Each person who worked with us was informative, helpful, and yet low pressure. They genuinely seemed to care that we get the right bike—style, fit and price.
We ended up purchasing two Giant Sedonas and are very satisfied. We would highly recommend Pioneer Cycle (and we love our bikes)!
Jillian
I had such a great experience with getting a new bike! Going in I had no idea what kind of bike I wanted/needed. The store was very busy but the staff came to help me promptly with getting the best bike I needed for my size! The store did not have my size of bike on hand (xsmall) but it was super easy to be able to order my bike! When you purchase a bike from them you get free tune ups for life! I highly recommend them and what better way to buy local!
Brigette Olson
The customer service was excellent! Very patient with my son trying different bikes til he found the right one. Explained future services included with the purchase. I really couldn't have had a better experience and felt more confident in my purchase.
Timm Annie Ideker
Stop reading reviews and take your bike to the experts at Pioneer Cycle! Quick turnaround on tune-up service, and a great selection of add-on items like lights and other essentials. Awesome selection of new bikes, too.
Tracy B
They are AMAZING! I've been taking both my mountain bike and road bike to them for the past 8 years and they have been nothing but wonderful at fixing, tuning up, and even NOT charging me at times for little fixes on the spot. And, yes, I ride a ton! When I took my 1994 mountain bike to them for a tune up after years of riding they only charged me $25 because they said it was in such mint condition they didn't feel they could charge me for a full tune up! Don't go anywhere else y'all! Honesty and integrity here!
Britney Pierce
My family and I have been customers of Pioneer Cycle for 15 years. We have purchased several bikes and various accessories. The consistency of high-level customer service and overall care has been unparalleled. We have referred family/friends who have all come away with positive experiences.
Here's an example of how this team went above and beyond - I had the unfortunate experience of having one of my road bikes stolen. It was purchased in 2008 and I did not keep the receipt. They went into their cold storage unit to dig out a paper invoice so I could make a police report and valid claim on my insurance.
It's refreshing to fully trust where you're doing business.
Alex Tunison
I went here at the beginning of summer looking for a used bike. They had only 4 used bikes left because everyone buys bikes in the spring and early summer. They felt bad and gave me a screaming deal on a high end bike, but I will say not the biggest selection (ON HAND) they can order all kinds of stuff for you. Free tune ups for life and they guy working was very friendly and explained it basicly covers everything other than new parts and major time consuming repairs. Very helpful and knowledgeable staff. Plus you also get a discount on any miscellaneous things you buy the whole first month because you never think of all the extras you want for your bike until you are out riding and get thirsty..better go buy a water bottle holder. Why not buy local when the prices are the same and you get free maintenance.. its a no brainer!
*UPDATE
Had such a good experience I went back with my girlfriend and we picked out her a new bike too!
Barbara O'Gorman
Pioneer Cycle goes above and beyond to make the customer happy. Will definitely return and recommend to others!
Nii-Akwei Acquaye
Troy and Denise, the owners, were on hand to discuss bikes and our needs. They were accommodating and super helpful.
I recommend this shop to anyone looking for a bike.
Karen Nelson
Wonderful people and very knowledgeable. They were very kind and helpped me find the perfect bike. They even assisted with buying a new helmet. Top of the line service!
Scott Key
The staff is amazing! My bike looks and rides like it did the day I bought it. Very reasonable rates on my tune up. Would definitely recommend to everyone I know!
Chris Sapper
Waiting to get going here at the Blaine Triathlon and had a bit of a bike emergency. Pioneer Cycle replaced a tube and did it all free of charge! These guys truly know what exceptional customer service is all about. Thank you Pioneer Cycle for being here and volunteering your time!
Dan Voeller
This place was great- I had a last minute issue the day before the MS150, and even though they were incredibly busy, they were able to squeeze me in and take care of my bike so I could do the ride. Thank you Pioneer!
Nick Torrez
Excellent service and friendly staff! Would recommend to anyone buying their first bike or who have been biking their whole life. Will definitely continue doing business with pioneer cycle!
Adam Andsons
What else is there to say. Great shop, from the first time I shopped here over twenty years ago they have sold me high quality products at a very reasonable price every. single. time.
Seth Thorson
Great service made multiple adjustments and were very accommodating to my children
Customer service means the world to me and they deliver that.
Jesse Trussell
Pioneer Cycle is the place to go for your next bike! The staff is friendly and very knowledgeable! and how can beat life time tune ups for your bike if you purchase it from there store!
Daree Selby
They always take great care of me! They keep my bike tuned up and ready to ride! The ladies night they did was also great fun and very informative. I also enjoy the group rides!
Jake Kuenzi
Awesome little shop. They were very attentive and worked with me to find the bike that was the right fit for both me and my fiancé. I would really strongly suggest anyone looking for a bike to stop by.
Jess Lewis
Pioneer is all about customer service! They help you with what you need and don’t push things on you that you don’t. Theyre always helpful and are exactly what a hometown bike shop should be.
Nicholas Thoma
This shop has the best costumer service and I would highly recommend stopping in!
Nicholas YouTube #Wheeltalk
I'm impressed with Jake. The rest of the staff were very polite and friendly as well.His knowledge made my bike purchase great.
All around good experience
McAdoo Steven
You guys are awesome! Honest and willing to help in any way possible. Best customer service I have experienced during my "hunt". Service is the reason we shop at Pioneer.
Chase M
I am a return customer!
Their staff is extremely knowledgeable!
I have purchased three bikes from them, and I'm sure I will purchase another bike from them again!
Kristin Hansen
I couldn't think of a more worthwhile small business to support. Stellar service, quality products, great recommendations, always well worth the price, and won't charge you for anything unnecessary. I highly recommend this place!
S Neu
Last year purchased bike. Stopped in year later and they adjusted detailer at no cost. Helpful and friendly staff.
Nate Rasmussen
Great Service. They took me to all the options, and they asked me questions to find the best suited bike! The bike works perfectly, if not better.
Greg Kimball
These guys are great. I got my bike there and always go back if I need any help. They keep my bike tuned up and help me with accessories without being high pressure.
Wolf The Neko Dad
Amazing service and top quality astronomy supplies. I've been shopping here since before they closed radio city and moved into pioneer. Same wonderful service I've expected
Ryan Dailey
Great shop! Brought my old bike in to get it tuned and ready to ride again. Staff was friendly and very informative.
Phil Haley
Top notch work. I have them do tune ups for me. They also a few years ago tracked down some new shifters for me when I could not find them.
Tiffani
Amazing service every time and awesome staff, always friendly and helpful. If they don't have something they'll order it in for you. Highly recommend.
Rose Ruikka
Go there! Denise always goes above and beyond the call of duty... amazing selection, really good prices, and then there's Denise... awesome customer service.
Mitchell Kolodziej
Great people great service and competitive pricing got mine and the wife and kids bike here
Dave Kellner
Customet service 2nd to none. Friendly staff with fast service. If this isn't your go to bike shop, it should be.
Todd Gustafson
Always great service, better than the "Big Box" retailers throughout the Twin Cities. Experienced, impassioned staff.
Trevor mcbroome
Oregon truck driver,
I came in with my Mt bike and needed some parts I have not been able to find took less than ten minutes and I back loading up my bike and ready to go 😎!
Thanks again for your help …
Spencer Wolens
Fantastic shop that has family roots and still caters to the high end bikes with vast knowledge and expertise
Scott Johnson
Best service I've seen in a long time. You can tell the owners are the ones working the store.
alan mochinski
Great service, knowledgeable staff. Very accommedating. Bought a bike,,,
Sky
They allow you to try the bike and they are good quality bikes
Aaron Hall
Troy was incredibly helpful. He took the time to help me save money and get exactly what I needed.
Travis strenge
Very good customer service, and the staff has good product knowledge. Never felt like I was being pressured or misled.
Dave Troy
Fixing, selling and trading bikes for 40 years, this shop will get you riding quick!
Julie Beauchem
I love being able to donate to Bikes for Kids here. Great staff!
Tony Joseph
I've been going here for years. Staff is very knowledgeable and friendly. Highly reccomend!
Angelo Morrill
Best customer service I have experienced during my "hunt".
Steve Strayer
Good place to get a nice touring bike, repairs and gear.
Diane Budnick
Locally-owned, helpful and skilled.
Damian Williams
They are very helpful and friendly
Alex Go
The staff is awesome and they are always helpful
Koren Wasche
Very friendly and Great service!
David Sarna
Sam Hansen
Jason Johnson
Neal Pearce
Kelly Danzl
Greg Lind
Collin Mcnulty