Reviews of Freewheel Bike Eden Prairie. (Bicycle Store) in Minneapolis (Minnesota).

Freewheel Bike Eden Prairie

372 Reviews

180 Comments

Bicycle store

Bicycle store

12910 Plaza Dr, Eden Prairie, MN 55344, United States

Description

Information of Freewheel Bike Eden Prairie, Bicycle store in Minneapolis (Minnesota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Freewheel Bike Eden Prairie

Reviews of Freewheel Bike Eden Prairie

Jack Smyth

The staff are incredibly friendly and knowledgeable. I'm just getting into biking and was looking for a good starter bike. They patiently explained the different types of bikes and I was able to walk away with a new bike fairly quick. Great experience and they have earned a loyal customer!

Cory Miller

The staff at Freewheel are very informative when you ask them questions. They make sure you understand the situation, and help you make decisions that you will be happy with for the long term. The staff focusses on long-term happiness vs. making a sale, because they want you to feel like a valued customer. I do feel like a valued customer and have been a customer of Freewheel for a long time!

Sara Ripp

I cant say enought about Freewheel and the service I received from Matt. He was so kind and patient. I went to other stores where I was clearly an inconvenience. Matt was a great listener and really helped me identify my needs. There was an issue with the bike I received and he resolved it quickly and very professionally. I would highly recommend. They have my service for life!

Charles Wild

Had a great experience at Freewheel in Eden Prairie recently. The staff were extremely helpful to us and made sure we had the right products for our needs. They were also very helpful to make sure we were getting the best price for our investment.

John Hestekin

I've been to Freewheel many times now for everything from buying a spare tube, to buying a new bike, repairs, clothing, etc... and every time I have left impressed. All of the employees I've worked with have been extremely friendly and helpful (not always a given at a lot of bike shops). I have also found the prices to be reasonable for products and repairs. Recently, I bought a new bike from them and a few weeks later had a mechanical issue which needed repair (dropped a chain and bent the inner chain ring). Even though the issue was no fault of their own, they didn't charge me labor for the fix and also thoroughly went through to make sure everything was properly aligned so it wouldn't happen again. They clearly go out of their way to do right by their customers. I should also mention that in my experience, their level of service is consistent between locations. I have been to the EP store many times and I bought my new bike at the Eagan location. I also called the Bloomington location to ask a couple questions about a repair and was greeted with extremely friendly service. Freewheel is definitely my go to shop!

Don Bushek

Shopping at Freewheel-Eden Prairie is always a pleasure. The staff is knowledgeable and personable, their prices are fair, and they usually have what I need in stock or quickly available. They are my first-stop shop.

dennis fong

Freewheel Bikes excels in all bicycle retail areas. Customer Service Online Support professional Allison couldn’t be more helpful, 10 out of 10 score. She communicated with me multiple regarding my purchase and shipping options in rapid fashion and was very cordial in her replies. She went above and beyond all expectations of a customer support associate. Additionally, my communication with Marc/Mike from the Eden-Prarie store regarding my status was also very helpful. Warehouse and shipping associate also provided me with detailed information regarding my shipment and the packaging process. This was very helpful and eliminated any anxiety related to customer wait times and shipping processes. Even though I have not had the opportunity to use the mechanical service team I can only assume the they are top notch and super responsive to their customers needs. I would also say the same for the sales team. My experience with sales was limited because I knew what I was purchasing but they did help me complete my online transaction with no effort or confusion on my part. In summary, my purchase was my largest online transaction in my history and working with Freewheel Bikes team was more pleasant than I could have expected. I would definitely go to them again if given the opportunity. Additionally, if I lived in the Minnesota area I would fully support this retailer with all my business for cycling needs. Just for reference, I have been cycling for nearly 50 years and even remember a mail order store called Bike Warehouse….who became Bike Nashbar and sold Colnago Super and Holdsworth Special for $300. Thank you very much, Dennis Fong

Chris Benny

Got a bad sell from another shop over 6 years ago and my Trek just sat in the garage, wheels were not what I needed. Enter today and Jose @ Freewheel EP and I have new tires, new pedals, thanks for the discount, and cannot wait to ride the heck out of my bike. First time customer but now a lifetime customer! Solid work Jose!!

Elizabeth Obaka Schulze

great personalized service. Helped my daughter, who is six, pick out her first bike. Watched her try it out, adjusted the seat and helped with helmet sizing. Great experience overall. Thank you!

Warren Moser

I brought our new (March 2022) Co-Motion tandem in without an appointment with a front derailleur issue, dreading we would have to be without it for a few days, or more. The mechanic at the Eden Prairie store took care of it on the spot and didn't even seem to mind me observing and asking all my stupid questions. My wife & I were thrilled to get out riding the next day as planned.

Sophie Sampson

I will be a dedicated customer for life after my exceptional experience!! I went to a handful of other shops before this one, and I wish I had just started my search here. The workers at Freewheel are more knowledgeable than at any other shop I went to! Not just knowledgeable, but really into bikes and cycling as a sport. The shop also offers a discount on accessories when you buy your bike, which I wasn't told anywhere else (10-15% off? I forget). If you're a novice cyclist, I highly recommend asking for Matt. He listened to my wants, asked educated questions, insisted on me test driving a few options at different price points to see if I could feel a difference, and had WONDERFUL recommendations across the board! He took the time to give me pointers on bike basics - how to fit the bike to you, how best to pedal, how to shift - the whole shebang. He then walked me through all the types of accessories I was interested in, and had great thoughts on helmets and their technology, without being pushy. He loves biking and it shows - he got me excited to get into the sport! The cherry on top though was how the shop responded to an issue. While transporting my bike home I ran into a major unexpected issue and the shop went above and beyond to help me solve it. After my experience I am a dedicated customer for life!

Erich Schroeder

Knowledgeable sales people who actually ride, know the bike markets and competitors, and know the full details of the bikes they sell. They were very helpful in helping me arrive at the Trek Fuel EX.

Erick Olson

Best management and service of a bike shop hands down. Knowledgeable, friendly, upbeat, and skilled. I‘m a bit obsessive about new purchases, and I looked for things on bike that were uneven or off and I found NOTHING! Perfect build. I had them make several modifications/upgrades before I left and all were completed ASAP. Won’t be buying a bike anywhere else again. Thanks EP Freewheel!

Paul Schmidt

First off, I called in to discuss the potential purchase of a Wahoo Kickr. Bret answered the phone and we started our discussion about the machine, benefits, and price. I was so impressed with Bret interaction with me; I could tell he truly cared and knew what he was talking about. I hung up with Bret and immediately called a competitor to have the same discussion I just had with Bret. I'll spare you the details but it suffices to say my experience was almost the exact opposite. So, I continued my travels to Freewheel where I met Bret and continued our talk (and my experience) about what exact model I should purchase. I ended up not only purchasing the Kickr Core but also purchased the Wahoo Element bundle along with a few other misc items. I let Bret know how much I appreciated his professionalism and told him why I ended up at Freewheel and not your competitors. I'm all set up and thoroughly enjoying my purchase, thanks.

Melinda Myers

My brother recommended your shop. He was right - friendly, fast and knowledgeable - just what I needed. Thanks

Michelle Wendt

Our salesperson (Aidan) was amazing!! He made us feel very comfortable and not at all being pressured. And even those not working with us directly would stop over and make sure we were updated on our bike's status while we waited. Thank you for a good experience!

Nita N.

I had a great experience at the bike shop this evening. I needed assistance with my bike seat and Mike was very helpful, professional, and provided excellent customer service. I will definitely return.

Corey Jurek

The experience I had at Freewheel was second to none. The staff was knowledgeable, friendly and passionate. Matt really wanted to understand what type of rider I was and where I would be riding before sending me out the door when purchasing a new MTB. I have found my new go to shop for all my cycling needs. Thank you Freewheel!

Lisa Roers

The PEOPLE are why we keep coming back. The EP location of Freewheel are kind, respectful, knowledgeable and always SOOO helpful. George, Kris, Matt and others. Whether it’s a question about a bike, an accessory or a bike adventure, the people at this location are the #1 reason we love to shop here. And… the store carries great products… but great products with crummy people would mean we would shop somewhere else. Thanks for being GOOD to your people who work there to be sure they stay and are happy in their jobs. That makes it a better experience for us as customers. Cheers! And here’s to some great rides!!

Jenny Allen

Christopher was friendly and helpful when I (clueless about how to fix bikes) brought in my son’s contorted bike after an accident. He also answered my questions about helmets and bike repair classes. I bought my Trek bike there in 2020, along with a Kuat rack that I love …in the midst of COVID..and everyone was super friendly and fast and the protocol for masks and people waiting to get in etc was spectacular. Very tolerant of those of us who don’t know much about the gear but still love to ride! Great place and people. Thank you!

Joseph McShane

Great bike shop with a very experienced staff!

Hayden Williams

A very kind employee helped me get all the parts I need to prepare my wheelchair tires for winter. They were so accommodating and helpful. The employee even went out to the parking lot with me to test my speedometer to make sure it's working properly. They went above and beyond to make sure I was all set and gave helpful advice for changing my tubes/tires and measuring my speed and distance accurately. I'm so grateful for their assistance and will definitely be coming back soon.

Charles Bluett

The sales team was absolutely fantastic! Their enthusiasm is infectious and resulted a purchase that has been in the works for quite a while. I came in for a bright pink Roscoe 20 for my daughter. I wanted to get something that would fit and give her the most confidence while still figuring things out a little bit. The team in store was so enthusiastic they managed to sell me 2 fat bikes as well! (I had been considering for a couple years but waiting for my son to be a riding partner. At nearly 9 he's lanky enough for the smallest frame.) It's been a week and my daughter has progressed nicely despite the recent snow storm and my son and I have been out 5 of the last 7 days. Every time the 3 of us get on these bikes the grin is new and genuine!!! Get out there!

Todd Madson

Bought my most recent bike from them as well as a trailer hitch mounted rack. Service department brilliantly corrected a problem with a Kuat bike rack we bought that had a piece that was in the wrong place as shipped from the factory that would allow the trailer to be snug in the hitch so it doesn't move around. These guys aren't just great bike sales and maintenence guys they think like engineers and were able to correct the hitch problem just before we went on a long trip where the rack needed to be functional. Thank you Freewheel! You rock!

Buffalo Boutin

Excellent service. Excellent staff. The kind of experience you hope for but rarely receive. The final price on our bike repairs were actually $20 less than the original quote. This will definitely be our new "go to" bike shop. 100% satisfied customer!

Michael Tate

The staff was incredibly knowledgeable and friendly with me. I mostly do my own maintenance but for tricky things (like getting a steerer tube cut) I'll trust the pros to get it right. I felt very comfortable with them and they understood exactly what I was looking for. They made sure I knew what I was asking for to be extra certain without making me feel dumb. They even looked at another issue for me as well with my bottom bracket and confirmed my suspicions that something was amiss and fixed it. Both services were more than fairly priced with a quick turnaround time. But almost most importantly, the staff I interacted with seemed to really enjoy bikes and asked me about various things I did to change it up. It's always fun to have somebody recognize that you swapped out a TT bike cockpit from the stock to something a bit more exotic and be able to point it out.

Matt Stuart

Freewheel is the BEST. They are awesome, passionate and knowledgeable. Their shop is on point. Would never go to Erik's Bike shop, they'll hose ya on every little thing. Freewheel is amazing. Get on the member discount plan its the best.

Vinod Sridhar

Helpful staff, great service and reasonable prices. Pete was super helpful to even show me a few things I didn't know about adjusting the seat. Highly recommended for bike service and repairs!

Scott Malmsten

Brought my new bike in for a checkup and liked the understanding and can do attitude to resolve the shifting issue. Great communication upon completion. Defiantly recommend Freewheel.

Amy Antilla

Excellent service. We know our bikes will be fixed correctly and as quickly as possible. The Minnetonka location has been more than accommodating of our family’s needs as NICA coaches and participants. We would definitely recommend Freewheel to others!

Paul Pilosi

We are new to Freewheel (Eden Prairie) after switching bike dealers. It has been a wonderful experience; friendly staff that actually care about us and worked with us to resolve technical issues with an existing bike, helped us with warranty claims, ordered us a new bike (just ordered a second) and generally took great care of us. So many helpful people: Scott in service, Chris in sales, Lily, Ted, Verlin, shop manager - too many to list. So glad we hooked up. The owner, Kevin, has created a great environment for his staff and cyclist in the community. Would highly recommend.

Christopher Seaver

After bouncing between communities the past few years, Freewheel Eden Prairie has became my new "home" when it comes to anything cycling. All of the employees are friendly and really strive on building relationships with their customers. From the first time I stepped foot into the shop I felt very welcome and didn't feel like an outsider. They listen to you what you want, and give recommendations based off that while not trying to push something out of your budget. I'm grateful to find such a pleasant shop to work with, and look forward to future encounters. Thank you!

Zac Herness

These folks did an amazing job helping me find a new mountain bike that fits my needs. I love that they have a mini singletrack onsite to be able to really test out the bike (I was evaluating full suspension vs hardtail and really got to FEEL the difference). Highly recommend!

Andrew Erickson

Chris was fantastic. He worked with me. Was excellent with the family and was especially patient and kind with my 6yr old son (he loves asking questions) that loves mountain biking. Truly impressed by his customer service and knowledge of the bike I purchased. Will definitely return in the future!

Chris Bartling

Friendly staff that communicate well and make you feel like part of the Freewheel family. I really like stopping down periodically to pick up equipment or a bike and relish the expertise your staff provides. I've purchased four bikes from you and will continue to do so in the future.

Kirk Bressler

Super helpful. I am far - very far - from being on expert on anything bicycle-related. I went in to shop for a new bike after several years of not even owning one and everyone that I dealt with was very kind and helpful. The people who work here are very knowledgeable on all aspects of the bikes they are selling, and I never felt like they were talking "down" to me for coming in with very little knowledge on the latest in bicycle tech. I was also pleased by the lack of pretense by the employees. Everyone was very to-the-point and down-to-earth. They left me with no doubt that if any issues were to arise with my bike, they would be more than willing to remedy the issue quickly and happily. Very happy with Freewheel - EP!

M Schommer

Bought a new bike for my wife last month at the EP store and we’ve been very impressed with the quality and friendly, helpful service after purchase. We brought her bike back a few times for adjustments and customizing and they’ve been willing to take the time to talk it through. Also a good sign: salesperson talked me out of buying an accessory and just suggested a cheap and easy fix. Honesty like that isn’t a given these days! We will come back next time we have a bike purchase to make.

Josh Ruppert

Amazing service! The salespeople were genuinely nice people who were just great with my 8 year old daughter when we were looking for her new bike. Just buy from them. You won't regret it.

R. M.

Fantastic people. Super knowledgeable and honest .Top notch help and service. They go above and beyond servicing even a simple and old bicycle and are incredibly kind explaining everything. I would absolutely recommend this shop to anyone, whether it is to buy a new bicycle or parts or to fix / service one.

Jeremy Jedlicki

Fast, accurate and professional service. I purchased two new bikes for my kids, Eric and Chris made the transaction very easy and the bikes are AWESOME! Highly recommended bike shop. Thanks!!

Bill Goergen

Very knowledgeable and made good recommendations. They were interested in me getting the right bike with the right fit vs just selling a bike.

Pam Pieper

Best bike shop I have ever worked with. The sales and service is exceptionally. The mechanics know bikes. I've been to many different bikes shops for many different issues and advice. This shop has always been the most helpful.

Piotr Bednarski

Freeewheel mechanics are great. Super reliable, and will listen and then test the bikes. Super selection at the stores- staff will check for sizing, etc, over the phone so you don't need to drive there if they don't have what you are looking for. super knowledgable staff. bravo !

Samuel Aguirre

Visiting from Texas I needed parts and service to my bikes. The staff at Freewheel were the best. They were quick with the services I needed and their prices were fair. I definitely recommend this bike shop.

James Fuller

I love Freewheel, they're my go to shop in town. They're knowledgeable and friendly, and don't make me feel out of place if I'm not lyrcra clad and putting in 100s of miles each week. Their maintenance rates are also pretty reasonable. Avoid peak busy time though, if you're dropping off for service. In the spring, expect to wait nearly 2 weeks for a tune-up.

Greg Fields

I have been coming to Freewheel for 30 years. Between my wife, son, and myself we have purchased 16 bikes from Freewheel. Why? Because the people on the floor are knowledgeable, friendly, and do everything they can to make sure we are satisfied customers. Also, the mechanics at Freewheel are the best in town! They have been working on our bikes for years. If there is a problem they make sure it is made right. Truly, Freewheel stands above the other shops in the Twin Cities! Greg Fields

Thomas Whiting

I appreciate so much the quality advice given to me regarding my recent purchases of a helmet (Giro Agilis), brake cables, winter gloves (Outdoor Research Highcamps), bar tape (lizard skins), and 700c wheel. It is always great feeling comfortable asking questions and feeling like I'm getting an honest answer from people who ride and want what's best for a fellow cyclist. Thanks a bunch and I'll definitely be coming back!

Jeannine D

Knowledgeable, friendly staff! Great experience.

JacobSarah Deems

Kurt was kind, knowledgeable, and we got a great bike for a great price (we looked around). We Will definitely give Freewheel future business and send others their way.

Don Ankeny

I live in San Diego and visit the Twin Cities to see family. Bought a fat tire bike and a bike rack from Freewheel in Eden Prairie. Staff is welcoming and friendly, selection is excellent, and Fanatics sale prices are awesome. Wish you had a store in SoCal - you'd kill it.

Mike Ingram

Knowledgeable young man that was also very interested in selling me a new bike. Patient and gave space when we wanted to talk a bit amongst ourselves, also answered questions for my wife separately. enjoyed the experience and if I need another bike in my life I will be back!

Tracy Keibler

I regularly refer cyclists of all abilities to Freewheel Eden Prairie! You are knowledgeable, friendly and helpful. You have great recommendations for every cyclists from the e-bike rider to the casual touring cyclist to the speed and performance athlete. You have a great way of encouraging cyclists with tips to make their cycling experience even better. A great resource here in EP!

4martell4

Great experience with a custom wheel build. Staff made great suggestions based on my needs for a durable road wheel set. Took a very short time to get the wheels too. Can’t recommend them enough for anyone looking to have wheels built.

Eva Lau

Great customer service as usual! Tim was great, fast, friendly and efficient with helping me get my indoor trainer tire back on my road bike.

Anthony Kasper

Just bought my first bike here. I know jack about bikes. The staff was laid back, but very helpful. Everyone else in the store (customers and staff) seemed to be very heavily into the bike world, but I still felt welcomed. Also got the hook up on deals. Highly recommended. A bearded bloke by the name of Andrew is the one I worked with most.

Barry Bershow

We received lengthy attention and useful advice on a recent shoe fitting/purchase. Prices are competitive (especially via the Fanatics program) and inventory is extensive. Repair/maintenance work is always correctly done. Friendly, very knowledgeable and don’t try to upsell you.

Emma S

I loved purchasing my bike from Freewheel. The whole experience was great, and the staff was very knowledgable. Furthermore, the owner of the store is *so* nice and knowledgable. I had great service, and I got everything I wanted right away.

Dan Volbrecht

Highly recommend this store, great bike knowledge and service. Initially went there to get a bike fitting from Mike Dzubay -- best thing I ever did. Riding more comfortably and with more power. Need all the help I can get as I'm getting older. Also, their staff was very knowledgeable, they know the gear. You can tell they have a passion for riding. Their main line is Trek & Bontrager.

Andrew McKown

I stopped by in a bit of a panic from a mechanical issue that I created. They took my bike and fixed my mistake in just a few minutes! The staff are knowledgeable and helpful. Can't say enough good things about them.

Tim Perisic

This is the best bike shop around. The staff is so friendly and helpful. No pressure at all. They really make it fun to do business with then. Thank you Freewheel

John Jarvis

Freewheel has become my bike shop of choice for all my cycling needs and wants. They have a very knowledgeable, professional, and friendly staff and always make me feel comfortable and welcome in their store(s).

Kyle Sobota

Freewheel offers great service from knowledgeable staff, the website shows if items are in stock, and prices are competitive. The Freewheel Fanatics program is definitely worthwhile to join.

Roger Hankey

Lots of good things about Freewheel EP. I'm a Freewheel fan. = 10% discount on all purchased items, 20% off on one item per month. Good service, good advice on riding, maintenance, bike fit, etc. Good website. If you live in EP and are serious about riding, this shop can help you keep rolling. The staff is friendly and most really know bikes and gear. Those that have less experience will refer you to the ones who know more. No pressure, no guesswork. Management knows how to keep customers happy.

Anil Chandiramani

My wife and I worked with Chris at Freewheel EP to buy our first bike. He was incredibly competent, clear, professional, and patient. We will definitely be coming back to Freewheel--because of him.

Parker Hoye

Super helpful. I can in with both a minor seat problem and a tricky front break issue. The man at the front looked at my bike, showed me how to fix both problems with a clever trick, and didn't charge me a penny. High quality service and supplies.

Jerry Margo Feldmiller

A shout out to Katie at the Eden Prairie store - Thank you Katie for helping my daughter find a bike she loves. She's excited to join you in the skills training. Katie also helped me rejuvenate my old comfortable Sidi rode shoes with a new strap, saving me the cost of new shoes. Thank you!! Jerry

Poorana Chandran

Good range of bikes and cool staffs. Recent tire change was quick express quality service. Labour cost is bit low compared with other same level shops..

Jeremy Myrum

Just had one of the best experiences buying my first fat bike from this shop. I think my thank you email to them sums it up pretty well. "Kevin, I really want to thank you and the rest of the guys for all your help yesterday. It is really nice to have found a place filled with passionate bikers that are happy to share their experience without making a new guy feel like an idiot. I learned more about biking from you yesterday than I have in 7 years of online forums and such. I will be sending my friends your way. THANK YOU!" Also, the single track trail around the shop is perfect to get a feel for your new mountain or fat bike and they have so many to choose from. I tested bikes for a couple of hours before I pulled the trigger and was never rushed. I was actually encouraged to ride more. Go get your fat bike today, it will change your life!

Brent B

Freewheel bikes in Eden Prairie is well-run by a professional sales and service staff. Whenever I go there, I am met by kind and courteous workers. They are knowledgeable, helpful, and competent.

Robert Mellang

They were helpful and knowledgeable. They have good sales staff. If you don’t wanna sell me I am going to turn around and walk away. They were quick to engage and knowledgeable.👌🏻 …

Jennifer Hagen

I stopped in at Freewheel in Eden Prairie while on a visit to the Twin Cities this fall. I just came in to pick up a saddle, and left with a whole lot more-- (mostly in the form of very relevant information on local trails and suggested rides). The staff were extremely helpful, capable, and friendly. If you are looking for a great local resource to outfit yourself to ride, this is it.

Michele Andrus

These sales people know their stuff! I was taugh so much and more, they really make you comfortable on your new ride. Chris was my guy, he is unbelievable on how he listens to what your needs are sets you up right! Thank you all.

Paul Lundberg

The Freewheel staff are experts in Road and Mountain Biking. They do a great job keeping my bikes running well and advise me on products - giving me more time to ride.

Katie L

Stopped in right at closing time and they promptly changed out a bad tire for me so that I could get back to riding before the sun set. Great service making sure everyone stays happy and able to ride.

Dan Askarov

The bikes are great and the guy that helped us was both professional and very nice

J “JC” C

Terrific service and friendly sales team. They have what u need or can order it for u quick. Worth traveling past a couple stores to have outstanding customer service.

Nadia Maccabee-Ryaboy

The staff at Freewheel were EXTREMELY helpful in selecting a bike for my 9 year old daughter and making sure it fit her perfectly. I could not have hoped for better service.

Chris Ames

Solid mechanics and great selection of higher-end bikes. A great place to shop if you need a set of custom wheels built.

Caitlyn McCarthy

Mike Dzubay is awesome and I’ll always get my bikes from him!

Matt T

Good sales staff and service, knowledgable of products. Service is backed up like all bike shops these days so long waits.

Noe Cardenas

The staff are great and tons of knowledge and experience of regional trails so they always help me make the right choices when looking at new gear or bikes.

John Dunn

During the Covid crisis, I'm staying out of stores. I called in and the associate grabbed my items while I was on the phone, rang my up and 10 minutes later I was at the side door of the store with my van tailgate open - and the associate brought the bag of stuff out and I got everything I needed including social distance. Thanks Freewheel!

Brad Chamberlain

I've used this particular Freewheel for the better part of 9 months now. They are fair on prices and the shop is awesome. Go here for bikes and bike repairs.

Jim Angelo

First time using this shop. Dropped my bike off for an overhaul and they were super helpful. Think this may be my new shop for service.

Kelly Hyvonen

Always great service. I make the extra drive NOT to have a high schooler try and sell me parts or service that I don't need. Thanks Freewheel team!

Daniel Somers

Went during the winter expo. Great discounts for those in the fanatics club. Bought a pair of 45NRTH boots and was helped by a rep of the company.

Jake G

Great place to get questions answered. Knowledgeable staff and decent inventory (shortage considered). Wouldn't hesitate to refer anyone their way

Andi Schrooten

Had a great experience looking at upgrading to a new bike. Everyone was helpful and friendly. Would go back again.

HR3Pilot

You employ people that KNOW the products, you HAVE the products I want to touch and take home and they are always positive towards bike brands you may not carry in house.

Sam Beveridge

Another couple bikes purchased from my trusted friends and The Freewheel team! Thanks for always taking care my crew!! Ride on!

Jennifer Swanson

Excellent customer service from Daniel K @ Minnetonka and Ray S @ Eden Prairie. Both were very knowledgeable, experienced, and friendly!

Ripley Sawzen

Very helpful staff. Got me the bike I needed and I'm 6'4". Took me some time to find the right one!

Julie Johnson

Knowledgeable and fun staff. Great selection of bikes and I absolutely love my new e-bike!

David Wargin

Fantastic shop with extremely knowledgeable staff -- always helping beginners as well as well-seasoned cyclists.

Craig Hutchinson

Staff is terrific and they got me in and out with a new tire/tube in less than an hour.

Jan Bjork

Everyone is friendly and helpful. They want me to love my bike!

Pat Adrian

The staff is very knowledgeable and helpful when picking out bicycle gear. Great people to talk to.

Rob S

Great service and prices with a really helpful staff. My go to spot for all my bikes needs.

Bradley Hendrickson

Very friendly and professional employees

Senthil Meganathan

Good quality brands such as Trek bikes and great customer service.

Tyler Blattner

Lots of cool products. Good in store inventory and very friendly staff.

Donald Tran

Brent was friendly and helpful! He gave us some good tips and was very knowledgeable.

Prasad Mahashabde

Purchased my Trek bike from here recently. The experience has been good so far.

Dick Culhane

I'm always greeted promptly, treated professionally, and helped out like a friend. Great staff and products!

Chad Paulus

Great service and knowledgeable staff. Mike N mechanic was great to work with! Highly recommend!

Gary Mercado

They are always great to work with and very helpful.

Mayank Amin

Great service in helping find a good light road bike for the MS150, although I ended up spending more than I wanted too. 😆 …

Verdeen Langland

Best customer service and products! Always feel confident I am getting experienced recommendations when I go there.

Grant Novey

Freewheel Bike is my go-to place for bicycle repair, parts and accessories. The staff is helpful, friendly, and knowledgeable. Thanks Freewheel Bike!

Mark Bixby

Friendly & knowledgeable staff members and great bike products.

Robert Yerex

Always good service and I learn something new each time!

Brandon Pilosi

Best bike shop ever!!! Awesome customer service, awesome bikes, awesome building! Recommended 100%

Big Jim

The staff, product, also the mechanics are the top guys I highly recommend!

Carl Holman

Easily the best bike shop in town. Great selection and knowledgeable staff!

Stephanie Japs

Friendly knowledgeable staff. Quality products in a decent range of price points.

Thomsonite Inn

Staff knowledge, thorough, personable, and passion contributing to an enjoyable and positive store experience.

Josh Casper

I was greeted at the door, assisted in every way by a great associate, and saved a bunch of cash due to the great sale! Thank you!

Greg Fletcher

Good selection of great products. Knowledgeable and friendly staff, like Curt.

Homer J

Helpful staff, great service, and great selection = great bike shop.

Christian Oestreich

Hands down best bike shop and staff in the TC. Freewheel fanatic program is fantastic.

Spencer Fricke

Need to get new brakes, friendly staff got them on for a very fair price and in incredible time, great service

Ronald Smith

Excellent service and sales staff, very knowledgeable. A great shop overall.

Michelle Bahr

Fantastic service, helpful, knowledgable staff. Wonderful experience all around.

Shawn Heidgen

Always great service! Courteous and welcoming staff and repairs are completed in a timely manner.

Jeffrey Smith

Knowledgeable and professional staff. Very helpful!

Mike O

Always great customer service as far as sales go. A little out of my way but worth it.

Ani Gholkar

Pleasent experience.. they have good bike options in the Town..

Mike Costello

Friendly and knowledgeable staff. Great customer service.

Sam Cleveland

Great shop good prices staff really know their stuff

Kyle Gray

Awesome place to buy a bike, pressure free sales staff.

Angel Ivan Garcia Garay

They have really good and qualified personnel, always offering you the best option that fits your budget.

Michael Widdifield

helpful sales people, good return policy, good service dept

Grant Wright

Friendly, helpful staff and quality products at a fair price.

Dan Baumann

I love these guys. Great products and wonderful people!

Kaia Grobe

Super friendly and knowledgable, I would definitely recommend!

Kassandra Heinrich

Helpful and knowledgeable staff. Great selection in the shop.

Alan Eastlund

Very personable employees, knowledgeable about the products and services needed, and responsive to customers needs!

Warren Hess

Great selection and good sales people. The prices seem a little high.

William Bieganek

Knowledgeable Staff and great selection of accessories available

Tom Klick

Clean and organized store. The staff was friendly and helpful.

Charles Faison

Good shop, friendly & knowledgeable staff. Service done right

ania nadybska

Customer service at your shop is out of this world. You guys rock. Thank you

Taag Erickson

Excellent service department. Really knowledgeable sales associates.

Jamie

Wide variety, great customer service!

Michelle Barnes

Excellent service and very knowledgeable staff!

Johnny Thompson

One of ... strike that ... THE best bike shops in the Twin Cities!

Cheryl Burdick

Friendly staff that goes above and beyond what is expected at a bike shop!

Erik Hinkie

They have a great selection and the staff is top notch!

Casey Mags Treat

Friendly, knowledgeable salespeople who respect your budget.

Eric Feld

We appreciated the same day service

Matt Rowe

Great mechanics and fast service.

Tori Zengel Mora

Incredibly helpful! My questions are always answered. I won’t go anywhere else!

Dirk Ganser

The sales and support are very knowledgeable and helpful.

Nathan Olson

Quality products and knowledgeable techs. Top notch.

Jon Flor

Great products and service. How retail should be.

Jason Ward

Great product selection and service is top notch!

Jennifer Hough

Love the guys that work here always a great experience.

XJ Lover

Great customer service. Always helpful.

Lee Kurisko

Very friendly and knowledgeable staff!

scott h (Scotty)

Great job, fair price, done correctly.

Nicholas Culp

Very friendly, great bikes.

Roberto Gonzalez

Fantastic service and quality

Kevin Wells

Great customer service!! Highly recommended!!

Steve Manney

Good guys helped me out right away

Jim Wallace

great customer service . Friendly and helpful.

Andy Ludowese

Great employees, very professional and helpful

Ken Washuta

Knowledgeable staff and great selection!

Patti Schmidt

Fantastic service! Fabulous staff!

Preston Langland

Professional advice and High performance products

Chad Mayes

Great Shop! Great Staff!

Ezequiel Lopez

Very nice place, everybody is so kind

tim thoma

Great service and friendly staff!

Ryan Hagelstrom

Great service and friendly staff

Steve Gunther

Great technical knowledge and service

JC Ingebrand

Professional.The best in the business.

Sarah Doire

Super friendly and helpful!

Kwame Osafo-Addo

Great customer service

Mike Dzubay

Comfortable environment!

George Skinner

Wayne Sandbulte

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