Reviews of Trek Bicycle Las Vegas West. (Bicycle Store) in Las Vegas (Nevada).
Trek Bicycle Las Vegas West
4035 S Fort Apache Rd, Las Vegas, NV 89147, United States
Description
Information of Trek Bicycle Las Vegas West, Bicycle store in Las Vegas (Nevada)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Trek Bicycle Las Vegas West
Sunday
12–5 pm
Monday
10 am–6 pm
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
10 am–6 pm
Reviews of Trek Bicycle Las Vegas West
Excellent support team by Trek and their staffs (Jeremy and Dan).
I would give a 10 stars if I could
I joined the Tour De Summerlin for the very first time the past Saturday. I am from Los Angeles only here to join the ride. Also I had never been to this Summerlin area and not knowing where I was when I had a bad tire pop riding in a local area.
The event host past by within a few minutes and knowing that I couldn't go on without a new tire. So they sent the Trek support team that sponsor this event.
When Jeremy and Dan arrived, they quickly bring out from the fully equipped van with the tube, tire and help me to replace my tire. Also they had suggested me to re-disk my bike when I'm back to LA as I didn't realized my tire was too close to the frame fork. I also asked them that I have no idea why I kept having drop chain with my bike, they were able to quickly identified that my chain was just too long and helped me to cut off some chain for a perfect fit. Wow, they surely make me felt like I was getting a first class service from Trek and their roadside assistance team.
At the end, I was able to finished my ride at the end.
Thank you so much for your support and service. Great job Tour de Summerlin.
A very nice clean and large store that has practically every model Trek offers and all the accessories to go with your ride. The staff is very friendly and helpful. Shaun was very knowledgable about the products and helpful with my needs. The prices are reasonable. Was expecting to pay more!
Im a brand new beginner . I have zero experience in bikes and equipment but Nick was absolutely awesome . He realized I was new to the hobby and did his absolute best to recommend what I needed . Didn’t talk down to me like I was dumb. He was very patient and informative. The store is kid friendly and your allowed to test ride the bikes . All in all a fantastic experience . I purchased 2 bikes but will definitely continue returning to this location
I went and bought myself and my family bikes from the store primarily because of their customer service. Yes the product is great but so are the other stores. It was their hospitality which is next level.
I just want to thank Shaun, Nick and the rest of the Trek West crew for resolving my issue with my Gen 6 Madone frame. It was still under warranty and I was just expecting a Gen 6 replacement frame, instead, I got a Gen 7 frame. Wow! 😮 Anyway, if you're in the area, drop by the shop and say hello...then buy a Madone 😆 those bikes rock 🤘🤘🚲
I wish I could give them 10 stars. The staff is very friendly and Abraham was awesome. I will defendly return when needed. I highly recommend them.
The staff was very kind, patient and helpful while setting up my new bike (even after the store closed).
Great service! Chris was wonderful. Will definitely be back for any of our bike needs.
I decided to try Trek Bicycle Las Vegas West for my last road bike tune-up and had a great experience as a first timer! Both Nick and Tom were extremely knowledgeable and helpful when explaining what services my Giant Avail needed. I felt the cost of the service was reasonable and I didn't feel pressured in any way to purchase services or gear that was unnecessary and/or overpriced. I was offered an option to increase the gears on my bike, however, and I am already reaping the benefits of that upgrade after one day out on the bike. I wouldn't have even known that was a possibility if they had not mentioned it. I can't believe the quick turn-around in service! Every staff member at Trek I came in contact with had a smile on their face, a great attitude, and a willingness to help. Trek made a great first impression on me.
I've been searching for the perfect bike and I found it. I bought the fuel EX 8 from Trek. Eric was a lot of help setting me up with the bike helmet and pedals
I ride a Dogma (Pinarello). Just moved to Vegas from Chicago, had a flat and for some reason could not get tire off the wheel- it felt like it was almost glued on.. went to another bike shop- the service guy looked at it and said yea looks like it's glued on, we're going to have to cut it off, you will need a new tire- leave it with us it will be a day or two... I sensed I was being scammed, as I never heard of a clincher being glued on ( I do have tubulars that the same bike shop in Chicago worked on, but why would they glue on clinchers?? it just did not make sense). I went to Trek, the bike Mechanic took about 5 seconds and said.. yea.. these are on there pretty well, but let me see what I can do... (his opposing thumbs were much stronger than mine) and he was able to get the wheel off in about 30 seconds, and told me I had another 500 miles or so left on the tire if I just wanted to put in the tube (which I already had with me)... I asked how long would it take? he said.. about 5 minutes- I said.. you mean like right now? he said don't you want it now? .. 3 minutes later.. I was driving home with my tire on the wheel ready to ride! Thank god I've found my new bike shop in Vegas!
I’m a truck driver. When something goes wrong with my #Marlin8, I can’t drop it off; I need it fixed right away.
I also have my son with me right now and the same goes for his #Specialized #StumpJumper.
Today, there was an issue with his rear derailleur. It ruined our ride, but Chris did us a solid! After discovering that the cable was pinched by the bottle cage I added to the under side of the frame, he removed it and tuned it in right as rain.
Great customer service, the crew really knows their Trek product and all of its accessories along with all store products! They’re always busy always moving max be patient be kind and check them out!
Eric was really knowledgeable, listening to what we were looking for in a bike and pulled down multiples to test. We knew a little after doing some research however Eric really went above and beyond! There was no pressure to buy or up-sell, just an avid bike rider sharing his experience. Went with the Trek Dual Sport 3 hybrid! Nick from the service dept was also great, he prepped, tuned and delivered to our front door. Overall great experience!
Visiting from Texas, June 2018. This is THE PLACE in the greater Las Vegas area to rent a bike. Everyone at the South Fort Apache Road location was super friendly, professional and very knowledgeable. Bike rental was great. Quality equipment available. Michael, in the service center, helped with rental. MICHAEL IS A TOP NOTCH EXPERT!! I am an experienced rider, but he still took time to go over the bike, the area, the local road bike routes and even performed a quick bike fit adjustment. What a great experience! I rode out from the store to Red Rock Canyon and back. So... two must do things in Vegas... Rent from McGhie's and ride Red Rock Canyon and include the loop. THANKS!!!
Excellent customer service. Knowledgeable staff and bike mechanics. Managed to get same day service for my bike. Quality products.
Nice to be at a bike shop that remembers women ride, too! Very friendly and helpful place.
Employees are always friendly and courteous. Service performed was finishes earlier than expected. Great service
came in with a repair and walked out with a new bike too! very helpful and accommodating. Lucky to have worked with Jeremy who went out of his way to give us a hand. great bike selection and quick service!
The costumer service is Exceptional and staff is very knowledgeable and professional and approachable. You can't go wrong making business at this location 👍👍👍 …
I took my mountain bike in for a tune up and a few extra things. They did an amazing job. I am very pleased. The techs there are very knowledgeable, professional and courteous. They also have a great selection of new bike and bike accessories. I will use them again and again when needed. I highly recommend them.
I brought in my front wheel for routine maintenance, Alex attended to it right away and in a matter of minutes I got it back! Same day service at its best! I have to add, he did it free of charge! In return for the good service, I got myself a pair sunglasses at a discount! I love this store 10/10 stars!!!
I'm new to the area and swung into Trek LV West. Such a professional, clean shop with insanely friendly sales and service folks. I had the pleasure of chatting with Nick who threw on a new crankset for me and did a great job getting my drivetrain running smoothly.
I just purchased excellent downhill ski equipment from last season at half price. Micah helped me select skis, bindings and poles that were appropriate for my skill level and size. He explained the differences between various brands and was very patient and friendly. I highly recommend McGhie's.
I have had several experiences at this dealer including buying a new Trek Domane and several service calls. They are always very friendly and helpful. I highly recommend this shop to anyone who is an avid cyclist!
We stopped by the shop to buy a new bike for my 8yo son. We were immediately greeted by Shawn who asked us a series of questions to make sure we were purchasing a bike that would fit my son. He showed me the Trek Precaliber 24 and let my son take test ride. We made the purchase and my son and I couldn't be any happier!
Stoped in with mechanical issues on my new Trek right before St George Ironman. Had me fixed up and good to go within a couple of hours. Very helpful and excellent service. Thanks so much!
Great selection of bikes to rent. Did all of the selection online and when I had a few questions I got through quickly to store which answered all of them during a quick call. Walked in, got bike and was out the door in 5 minutes. Same on turning bike back in ... 5 minute process. Made my Vegas work trip tolerable by riding 40 miles each morning out in the Red Rock Canyon area!
The service was good. Got my grandsons flat tire repaired. They fixed fairly quickly. I also purchased a liner that goes between the tube & tire to make it more flat resistant.
I've shopped here before. I thought they offered a military discount, but today's visit, when I asked and they said they did not. My only complaint.
35 years in Henderson, I used and made purchases in McGhies, but none as important as my last visit. I scheduled a trip to the East coast for a ride and needed my bike packed for shipping. The guys were spectacular in their customer service and get to it’ness. It took them one day and the bikes were ready for pickup. The hassle of my having to pack two cycles properly made the choice and cost to use their service the best choice for me. Btw it was cheaper to let them do the job all factors considered. I would highly recommend this services to anyone. The guys at McGhies rock the party! Thank you
We stopped at another snowboard place down the street and no one was interested in helping us. As soon as we arrived at Mcghie’s we were greeted and welcomed. Out salesman was very informative and helpful. He went over the different snowboard options, helping us pick the right board for us and it was on sale! He also put bindings in the board that were on sale too. I was really happy with our experience. I will definitely be back.
Everyone at the store was super nice, thank you Shaun and Nick. I drove 26 hours to Vegas and they were able to help me out with some install stuff and held on to my road bikes since I hate leaving them in hotel rooms.
Chris was great!! Friendly knowledgeable staff. Fitted my daughter for ski boots and took the time to make sure everything was right. Will definitely go back for my other ski gear needs.
Update: I went back and John was super awesome!! I came in to buy skis and he asked questions to find that I will be skiing Japan the next few seasons. He got me set up with the right kind of skis and boots. He fitted the boots and took time to explain how to get the best fit. He was nice, personable, knowledgeable, and attentive. They weren’t able to mount the bindings but told me I can come back at the start of the season and they would be happy to do it for me. It’s hard to find customer service like this but every time I’m at McGhies they make me feel like I’m the most important person to them.
Nick was very helpful and knowledgeable about Trek Bicycles...he took time to answer our many questions about the brand...sizing...prices.
..and model comparisons....
I received excellent service from all the staff at McGhie’s on Fort Apache & Flamingo. The staff has always been great and are very knowledgeable. I bought a Trek mountain bike for my son. He loves it! Thank you!
Great experience! I had a flat on my bike and they had me in and out in less than 20 minutes with no appointment 🎉🎉 Pricing was super fair as well. …
Very helpful staff, and friendly. Help us get the perfect bike for my 17 yr old.
Helpful and knowledgeable staff. The store is spacious and simple. No pressure when browsing. I came in for a component and will return for my next bike upgrade.
Had a great time on a mountain bike ride out of the Blue Diamond location. The bikes were waiting for us and in excellent condition. The staff were knowledgeable and friendly and recommended a great eatery next door for a post ride bite and brew. We rode the Landmine loop, great views, a good choice for a family ride. Highly recommend both the company and the experience.
Very professional, honest and quick workers! There's not another place I will go in all of Las Vegas!!
This was a great bike shop!! The people who work there were really knowledgeable about the area, and had a great selection of full suspension bikes for a reasonable price. The trails leave pretty much from the shop, which makes it easy if you don’t have a bike rack. We will def definitely be coming back.
McGhies staff were terrific patiently explaining all the great features on the mountain bikes they sell, arranging a demo ride at their Blue Diamond Outpost so I could confirm I liked how bike rode on actual trails and best size. When my new bike was ready they carefully explained how to adjust it, maintain it, practical tools for the trail, etc. They are a great shop and I look forward to using their wealth of knowledge and advice to fully enjoy my new bike for many years to come.
It matters not what you come in for; parts, service, information, you will leave happy and better off than when you came in. The staff is friendly, eager to help, knowledgeable, and willing to share information with you. If you don’t believe me, then stop by and find out for yourself. It will be the only shop in town you will go to afterwards. And when you’re headed out the door, you will get a Thank You. That’s something you don’t hear often these days.
I really like Mc Ghie's bike repair shop. I brought my Rad Rover in because I thought the front wheel needed TRUING. The shop owner, checked the wheel but told me that it was just the TIRE I installed was not seated all around. He used some soap solution and showed me how the tire seated better. He charged me just $10 for checking the spokes, and the air pressure. I like this shop. They are reasonably priced and I will likely bring my rad in for brake pad installs and other minor repairs. They sell some serious HIGH END E-BIKES.
McGhie's will be getting my repeat business. They were able to repair my road bicycle when I thought it was nonrepairable. Ken walked me through each step of the repair to let me know what he did. He went above and beyond my expectations and the repairs cost less than what I expected.
Thank you McGhie's!
Great customer service. They fixed a mystery issue on my mountain bike quickly and for a very fair price. I greatly appreciate their help. I would recommend anyone in need of bike service to head to Mcghie's.
Really great service! I was a bit nervous renting my son a snowboard for the first time, since I know nothing about it, but they were incredibly helpful and welcoming. Highly recommend.
As a person in the cycling community here in Las Vegas, Nevada, I appreciate the product and services provided. Keep up the good work.
Oh and thanks for the $20 in store credit coupon🤗 …
Top notch guiding service! It starts with great people. The first point of contact is Amy who did a fantastic job of identifying guides and routes for my wife and I. The bikes are well-maintained and their outpost shop is in a perfect location to start your adventure. Nothing but great things to say about my experience with McGhie’s!
Knowledgeable and friendly staff. Answered all of my questions proficiently. Trek bikes are one of those brands that you rarely can find bargain deals on but their products are pretty solid. I always recommend doing your own homework before making a big purchase like a high end bicycle. All in all though I had a good experience.
Everyone there was so friendly and helpful and seemed like they truly enjoy being there. The store just had a great vibe.
Chris helped me right away to fit my ski boots. He was very friendly and knowledgable. His fitting solutions were right on. He modified my canting, added a foot bed to support my arch, and punched out the shell to make more room for my ankle area. I was able to reuse my old custom foot bed instead of buying new ones. My ski stance is now more centered and much better than before. The pressure spots were gone and I was able to edge my skis much quicker and more powerfully. I feel like my new boots made me ski much better than before! What a difference. Well done Chris!
I had come in to look for a pair of snowboard boots and Chris was very helpful in explaining the sizing and how the ratchet system worked. He was also helping a few different people at once and was able to give just as much attention to everyone while answering questions or going to the back for different sizes. Very glad I went to McGhies, the service was excellent and having the boots be heat molded was just an added bonus.
Me and my 62 year old Father went with our tour guide Bobby who was a fantastic tour guide, knew the trails like the back of his hand and gives you the freedom to push yourself as fast you want to go or as slow as you need to. The Bikes we rented were in excellent condition and everyone at the shop was super helpful and polite awesome tour that i plan to go back to ride with friends! Thanks Mcghies Bike Shop and our tour guide Bobby it was an epic day of shredding!
I would like to recommend Pat and Brandon for the excellent work and customer service they provided. They went out of their way to resolve an issue with my bike and were able to get it covered by warranty. I am really happy with both of them and I will continue to use your store because of them.
Thanks again!
Just have to share with you, my husband and & I had just an overall wonderful & amazing experience with your company. From the beginning to the end, the experience was top notch! We were pleasantly surprised for how quickly Amy reached out to us after booking the tour. Amy made us feel at ease and genuinely appreciated with her attention to details prior to the tour. Once we met Bobby, we all quickly developed a positive rapport. He arrived early at the hotel, instantly made us feel at ease and ride to shop went so fast as we were chatting the whole time. Once there bikes were ready, both Bobby & Ken ensured whatever adjustments needed to be done were done promptly and had us set and ready to go in no time, but never did we feel rushed. Through the whole ride Bobby ensured we enjoyed every moment and expertly tailored the ride for us. Having ridden road bike, I honestly thought "Shoot, this won't be that hard"! Ha! Was I sadly mistaken, esp after the first downhill portion...even being a small one...I freaked out. Bobby again expertly guided me through and helped me overcome my road biking mentality...lol (specifically, mt. bikes are made to ride over rocks, don't avoid them.) He took his time to evaluate my skills and easily knew how to explain what I needed to change to ride safely as well as enjoy the ride. By the end, even with a minor spill (bc I didn't listen) I am completely and totally excited to mountain bike again....all thanks to his guidance. What a wonderful crew you all are...Amy, Bobby & Ken, easily making us feel at ease and truly providing us with a memorable day...Thank You All! Pat & Amy
It would be hard to describe how happy I am with the experience I had at McGhie's purchasing an e-bike. Chris was extremely helpful all the way through the process, made sure I got the correct size bike, and has followed up with some special order items for me. I am a customer for life!
I was introduced to Mcghies 10 years ago when I bought my first road bike. I spent quite a bit of money back then for it, but that is expected for a road bike... Roll the clock forward 10 years and not much riding recently, I went in for some simple stuff like new tires, advice and such. The customer service was top notch! This goes to show the quality of a place. They spent time and effort on me when I was basically spending pennies and that goes a long way for my definition of integrity. They have definitely earned a customer for life!!!
A very nice store. But the staff is fantastic. I did not expect to find anyone with knowledge about skiing in Las Vegas, and I was mistaken. Dan, was great, he got me into a new pair of boot that fit well and I will be returning to purchase new skis from there today.
Abraham helped me find the exact mountain bike I was looking for within seconds. He was very attentive and also recommended accessories I would need. Friendly staff all around the store and tons of options to choose from
I had my name on a list for quite a while awaiting a Trek bike in my size to be available - was excited to get the call and pleased the McGhie’s team would hold the bike a few days until I could come in. I
purchased the bike and appreciated the service and getting all of my questions answered.
We rented Trek road bikes ahead of time, the bikes were ready at the pick-up time, and check out and a quick bike fit check and we were on our way to do the Red Rock Canyon loop. It went so well, that I rented again a couple of days later to do the Blue Diamond loop. Great value and service.
I love the very personal service. I visit Las Vegas every year, and have worked with Amy to book rides with Bob for several years now. I always look forward to having the itinerary set, and my next move is to contact McGhies to get my date set. They have always taken great care of my wife and me, from the bike setups to the pickup arrangements, to the ride selection and tour guidance. We have always had a great experience, and are looking forward to our tour this fall.
THANK YOU FOR SAVING MY SKIS!!! After Lee Canyon destroyer my brand new skis from leaving rocks at the stopping point of their run (WTF) I thought my brand new skis would need to be replaced but the team have made them look brand new again. I couldn’t believe how good they looked. I’m a perfectionist and they exceeded my expectations! The whole team are amazing and work hard to help every customer that walks in the door whether in the workshop or purchasing gear, they all go out of their way to help every customer that walks in.
The associates are very friendly and overall customer service is excellent. The store is well organized and clean.
Michael who put my two (2) bicycles together in the Service Department was outstanding and called me advising that one of the bicycles would need further attention. The same day he called back and the problem was fixed. The other technicians were very knowledgeable as well. Mahalo's Michael for your honesty and hard work! Gil K
My friend and I are experienced riders from Wisconsin. We came to Vegas for a conference and wanted to ride. I connected with Amy and she was immediately warm and quick to respond to questions. Our guide, Bobby, was INCREDIBLE! He is passionate about biking, personalizing the ride, and makes sure everyone has an enriching experience. The guys int the shop that set ups our bikes were exceptionally genuine. I cannot say enough good things about McGhies and their crew. Thank you!!!!!!!!!!!!!!!!
My one-on-one tour and guide were tailored to my experience level, which I greatly appreciated as a beginner. Bob, my guide, took time to explain all of the features as we biked along. His knowledge of the terrain and background on the trails & areas that we traversed were very complementary to the tour. I can't imagine a better way to start to learn about mountain biking. Highly recommended.
We rented equipment twice this season and the customer service was excellent. We had a mistake on one of the rentals the second time and they were more than happy to make it right. I’ll keep renting from them and would recommend McGhie’s to anyone.
The guys at McGee's are very knowledgeable on their mountain bikes and road bikes. I only gave them three stars because I went to purchase a bottom bracket tool for an older Square tapered bottom bracket they did not have the tool in stock and said they probably wouldn't Order anymore because nobody uses the older bottom brackets anymore. I purchased a bottom bracket I figured they would throw it in my bike for free since they did not have the tool available to sell. They charged me $25 to put in a bottom bracket that took a less than 10 minutes to do. I felt that because they didn't have the tool for me to purchase to do my own work on my bike that they would extend the customer service I'm putting it in free of charge. I was the shop owner here in town for many years I extended customer service on incidences like this just because it was the right thing to do and I wanted return business. I felt the day that I went there at McGee's that they were only interested in making a buck. I was also there to inquire about purchasing a new bicycle but after my experience there have to have change my mind I will purchase from another store in town
McGhies has been great at every interaction. Joe in service has given my bike the best tune ups I've ever received. They are always very friendly and its all hands on deck with their customer service. I've been to other bike shops and I've had ok service and not so good service, at McGhies you almost feel like a member. I'm not the type who is hard core either. Appreciate the shop, especially Joe.
I rented a "basic" road bike yesterday, to ride to Redrock Canyon. Jeff Miller, a bike mechanic, stopped what he was doing to help me. Jeff was friendly, very knowledgeable, & helpful! He made the rental process easy & quick. I can easily recommend McGhie's Bikes for a rental or any biking accessories. I WILL go back next time I'm in Vegas!
Great fast, friendly and detailed service on our bike tune-ups! Been using them for several years and also bought ski and bike apparel there as well. Very knowledgeable staff too—
Trek rider for 30+ years. They always have great products and now that TREK has taken over the shop, the level of technical help has increased greatly.
I was able to find really good deals on high quality products and the service was fantastic! The employees consistently gave me great service at a personal level. When I was in need of some product specific warranty help Travis was on point working to get my situation handled.
Very detailed, and offering a lot of help to basic beginners with a lot of questions. Never felt rushed, sold to, or looked down on. Very friendly and curious about your own experience as well. I went from couch to a 50 mile ride and was anxious but they helped guide me with all of my questions.
This was the second time that I've flown into Vegas and rented a bike from McGhies to ride up to Red Rock Canyon and back. Both times, the staff has made the logistics extremely simple. I walk in, hand them my pedals, and they have my bike ready in seconds. Everyone is incredibly polite, remembers my name, and makes sure I have everything I might need to enjoy my ride. Thanks to everyone at McGhies. I'll definitely keep telling people about the great experience and can't wait to repeat the ride next year.
Brian
Mcghie's gets a 4 star rating for being competitive in the Las Vegas Valley. I purchased a bike, but it took them almost a full week and 3 phone calls to be able to get my bike prepared. Overall, I am extremely happy with my bike and the staff is knowledgeable when it comes to bikes, skis, and snowboards which is all that really matters anyway.
Went there get an old used tire. I expected them to charge me 5 or 10 dollars for thier trash, but they just gave it to me! Asked if I wanted 2, but only need 1 so said no thank you. Told them I just needed the rubber for stilts, and they thought that was cool.
Very friendly!
I was in and out 3 times looking at bikes and ebikes. I had a lot of questions, I was unfamiliar with ebikes and the staff patiently explained the different type of ebikes, and how they work. Sean(spelling) took me on a demo ride, that is all it took to help me decide an ebike was for me. I went back for accessories, and Sean was helpful again. I am excited about getting back into bicycle riding, and grateful McGhies staff took the time to help me make a good informed decision.
Very knowledgeable staff. Checked up on my bike as well
I was interested in getting a road bicycle, but did not know anything about bikes and cycling. Pat at McGhie's patiently answered all my questions and fitted me for a rental bike, so I could give it a try. That was a great experience, but when I wanted to purchase a specific bike that met my needs, it was sold out. Other models were out of my price range. After I found a used bike on the internet, Pat checked it thoroughly, built it and fitted me (all within 24 hrs!). He also helped with getting a good and safe helmet and other accessories needed to get started. I rode my first 20 miles and my new bike is awesome. Even though I didn't purchase my bike at McGhie's, Pat provided great service and support. Thank you for your patience and help!
Excellent bike shop. They resolved two issues with my bike under warranty in a speedy matter. Great job!! Chris and his team are doing a great job.
Recently, I brought my mountain bike into Mc Ghie's for service and was kindly greeted by team members upon entering the building. I rolled my bike over to the service desk and discussed the issue with a certified bike mechanic.The amount of time that the bike spent at the shop was only a few days and the quality of work performed was excellent! I was back on the trail in no time! The team members at the shop are professional, courteous and kind! Thanks guys!
I have had nothing but the best of service from Pat in their service department. Guided me through my build and got it all done in a timely manner! Definitely earned my trust and future business. Thanks a lot for everything Pat!
Chris and his team are knowledgeable, courteous, and a joy to work with. Their consistent attention to detail evidences their genuine passion and concern for their customers. I would have no one else build a custom bicycle than this high-performing peloton!
Very professional and knowledgeable. They were packed just before the New Year, yet were able to get me into my new boots and bindings very quickly. Will be going back for my future needs.
Just bought a pair of Trek's from McGhies... I knew the service was top notch because a friend bought all of his snowboard gear from them. When we went back, the same sales associate who is well trained, very personable and is very patient assisted us. He made sure we got a great deal and kept within a hundred or so of our budget... here is the kicker.. a week later in the mail, i got a little card signed by the owners thanking me for the biz. Classic move. I was really impressed by that.... such a small gesture and it really shows the level of service they are commited to. i will definitely be headed back there when its time to upgrade
Thank you for your professional and efficient servicing of our bicycles; and for the care that you took to protect our health and safety. You had told us the service would take a week, which under the circumstances was more than we expected, and you completed the work in a matter of days.
Came to Vegas for a short trip and wanted to squeeze in some rides. They went above and beyond any expectations. When I stopped by to pick up my rental, they spent time looking into the best route for me to head back into the hotel and do my big ride the next day. They even let me borrow lights since it was already dark out. Most pleasant bike shop experience I ever had, HIGHLY RECOMMEND!
The employees are amazing and I would absolutely recommend this shop based on that alone, the bikes are great and the shop is neat and organized, I will continue to shop here for sure!
I rented a bike from another shop in town for didn't realize until I was out on the trail that my pedals didn't fit my shoes. I stopped at mcghies in Blue Diamond and they saved the day. Very nice guys hooked me up with new pedals. Will definitely visit them again!
I've come here several times now, with mostly parts purchases. Save for one bad experience, the rest have been positive. They really know their parts well, and the prices are definitely reasonable. Just paid $17 for a part that's $19 on Amazon and $25 at Las Vegas Cyclery. Shop is clean, well organized, plenty of parking, and I've never really waited for somebody to ask if they can help. Thanks, McGhie's!
We had an all around great experience from making the reservation with Amy to getting dropped back off at our hotel afterwards! The bikes were top notch and our guide Bob was the best! He was at the hotel to pick us up right on time, knew the trails and the area inside and out, took a number of pictures for us, and was a real pleasure to spend the day with. We'll be back next time we're in Vegas!
Best bike shop in Vegas!! Everyone is extremely helpful and friendly. The technicians are very knowledgeable and have no problem explaining anything if you have questions. Just bought my Trek Émonda SL 5 and I couldn’t be happier! If they don’t have what you want in stock they have no problem ordering it for you.
Recently purchased a CAAD8 from this store. I worked with Shawn on my purchase, and he was amazing. He went the extra mile for me making sure I had my bike as soon as possible (they had to order one in my size and have it shipped from back east somewhere). I got fitted to the bike the day it came in and am very pleased with the service I received from McGhies.
The staff are knowledgeable and cordial. Salespeople are attentive but not pushy. The shop is really beautiful - just a nice environment to be in. You can tell they are always busy which speaks to the quality of service.
McGhies is my go to place for service & parts on my Trek Stache. I like your fast service, if you don’t have a part you can have it there for me in 2 days. I love your very well stocked store, from gear, trail munchies to clothing. Thank you.
I rented a bike on my visit to Las Vegas. I thought the rental was very affordable ($40/day). They rent for 24 hour periods, so I was able to rent one afternoon and do a bike ride to red rock canyon.
The website didn't work well -- they generally want you to make reservations for the website -- but the staff were very accommodating. With the bike rental, they also gave me a helmet and water to go on my ride, both much appreciated.
After my ride and waiting around for a cab, I think different staff walked by several times and asked if I needed help -- quite attentive.
I bough my wife’s new Cannondale Synapse on-line and had McGhies techs assemble the bike and fit it to her. The staff was extremely knowledgeable, helpful and friendly. I will recommend McGhies for all my friends for their cycling needs. Special kudos go out to Chris, it’s evident that you love what you do...thank you!
Hi My name is Zachary Hill. I am a photographer and MTBer. If your interested check out Hills On The Road Of Life. YouTube, Facebook, and Instagram. My last name is hill and we all travel the roads of life. I have been to 30+ bike shops. We had a great time at Mcghies. Darn I say the best bike shop experience to date. The salesman was extremely knowledgeable and no pressure. He knew the answer to every question I could ask. From tech specs on the bikes to the details on the local trail systems. Thank you for your great customer service. We will be back to Mcghies.
I've bought all my ski gear here, great customer service and great selection. Staff were very knowledgeable and helpful, plus they mount your bindings for free and you get free hot waxes for the rest of the season!
Hi all, just wanted to share my experience with McGhies in LV. On an mtb trip in May and found that in the hot weather my Sram Guide brake's were acting up. Phoned a number of shops including the "big guys" and got no help from any. The last place I phoned I was put on the line with Pat in the shop and he new all about the issue and a recall involving my brakes! A half hour later my brake was being repaired while I shopped and all was resolved quickly and efficiently. When you are on the road in the middle of a trip it is nice to know someone in Vegas has you covered! Thanks to Pat and all the guy's at McGhies Cycle for doing what they do best, customer service in a pinch.:)
Had an excellent experience here. The staff has been extremely helpful with what i needed. They answered my questions, and gave me good deals. Shout out to Chris for helping me with fitting the bike.
Customer service was Great thanks to John L. (JL2)...He Really helped me decide which bike to purchase on 8/24/21...Let me just tell you I Really Like This Bike Trek Marlin 5...Thanks John and All the staff for putting it together in the same day as the purchase!!!...Will Do All My Biking Needs At McGhie's..happy Customer Amir P.
Great store. Great service department and good selection of parts and bikes to choice from. I wish I could give their service department more then 5 stars. This will be my bike store from here on out. Thanks for your great service.
McGhies has a great selection of stuff for adventures, from low to high end. Prices are brick and mortar prices but reasonable. Staff has always been helpful and friendly. I'm always happy to go, and can recommend.
Very friendly and helpful team. Had the bike I was looking for. Prices were fair for the quality of bikes.
Came in for a flat fix, the service tech on Tuesday the 12th missed the thorn in the tire and said that they don't put the goog in tire to prevent that issue, so went on a ride on 13th and flat after 8 miles. Went back and the young tech Apollo not only found the thorn in tire, but hooked me up with a tube that already had the prevention product in tube. So on 12th 0 stars , but good old Apollo was a stud 5 stars.
I have been to a few different shops in Vegas since I loved here just over a year ago. McGhie's has been by far the best shop I have been to. Eric and Christ have both amazing. Eric works in maintenance, he knows his stuff and is more than willing to share his knowledge with others. Chris in sales is a great guy, too many times have I gone in and though I am sure he had better things to do he answered my questions. When I go into this place I don't feel like a customer, but a friend. Highly recommend McGhie's to everyone I meet.
Great and quick service! I think this store will be my go-to for my bike service from now on.
Blue Diamond location was great! Blake set our group of 6 up for success. Bikes were set up for us upon arrival. Helped us with a route for ability level. Helmets and gloves supplies. Back up tubes, tire levers, pumps, and bottle cages on all bikes. Ages of our group 12-40s.
We bought a bike for our 7 year old granddaughter at Mcghie's and had an exceptional experience.Pat fit the bike to her exact size ,had her test ride the bike and explained safety issues to her . We could not have been more satisfied.
I agree with the first poster. There have a great selection and the staff is generally good. I can't say the say for there mechanics. My experience there was horrific and can be placed square on the shoulders of one of there mechanics. Rude, broke a part on my brand new bike and then refused to admit it, then charged me for the replacement.
McGhie's Snow Bike and Board is a great family owned business. They have a great selection of bikes, snowboards and skis. The staff is always friendly and very knowledgeable about their products. The custom paint jobs on the bikes are amazing! Also if you haven't been to the Blue Diamond Bike Outpost or McGhie's East yet I recommend going, it is a must!
I went in with a 10 year old, never used snowboard and 2019 bindings. Of course, the bindings would not fit on the snowboard without an adapter. The staff person knew immediately how to fix the problem, and went to the back and got the adapter and installed the bindings within a few minutes. I was so relieved, I had him help me pick out a set of bindings for my daughter's board and install those as well. With adapter.
My wife and I signed up for the MTB ride in Cottonwood Valley in Red Rock reserve. My wife had never been on a MTB previously but Amy at McGhie's assured me we were in good hands, and she did not disappoint!
Amy paired us up with Bobby as our guide and he was excellent. Expert on the trails and a great person to hang around with. Highly recommend Bobby as your guide. My wife and I had a great time and are looking forward to doing more trips!
Thank you very much for the great information that was provided to us today. It was extremely helpful and informative. I unfortunately did not get the name of the employee that help us, but glad he provided us with amazing information. You rock, sir!!! We look forward to seeing you again. Thank you! (=^×^=)
Every staff member plays a role in there stores success. Each staff member is very knowledgeable and provides a high level of customer service. They have always gone above and beyond to help me.
The bike technicians are simply outstanding! Great subject matter expertise, technically proficient at repairing and upgrading bikes, and they're happy to share their knowledge of local riding conditions.
I called ahead for some sisl crank bolts and they had them in stock and were cheaper than the online price. They were also helpful in recommending trails/routes to ride in the area. I was impressed by the sales they were having. Next time I am in Vegas I will stop by again.
The staff was extremely knowledgeable. They gave an excellent and honest opinion. I'm glad I stop at the store before my ride and the store further down the road to purchase an item.
We relocated to Las Vegas from Chicago about a year ago. I was looking for a bicycle store that also performed professional repairs. Thankfully I walked into McGhies. The people couldn’t have been nicer... the service was exceptional and the quality was top-notch.
Our sales associate, Chris, was extremely friendly and knowledgable, making the process of buying a snowboard, boots, and bindings for my daughter easy and enjoyable. Highly recommended.
I had rented a bike from a bike shop, other than McGhie's, for the 2016 Summerlin Tour. I had a flat about half way through the ride and found a 1 each tear in the tread of the rear tire. I had a spare tube but didn't think it would last because of the location and size of the hole. I contacted the bike shop I had rented the bike from and was told there was nothing they could do and I would have to try and make it as is or find another way back. I used a dollar to cover the whole and put the spare tube on. I continued the ride in hopes that it would hold. A mile and a half later I hit the Blue Diamond aid station. Fortunately for me McGhie's had a bike rental and repair shop there. I talked to Chris and he took care of me like I had been a life long customer. He put on a new tire and gave me a spare tube as a back-up. And, he didn't charge me a dime! It don't get any better than that folks. I am from out of town and just picked a bike shop to rent my bike from, I know who I will go with the next time.
Have bought bikes and had tune ups and tire changes etc here. Very helpful and friendly staff. Always get good feedback on questions and concerns.
Chris and Tyrell were very nice and courteous. Answered all my questions since I'm new to road biking and even showed me how to change a flat if needed. Definitely will come back for all my cycling needs.
Convenient location with friendly staff.
Someone finally fixed my mountain bike - thank you Chris! For a couple of years now my bike has been running less than optimally. Tried two other bike shops before going to McGhie's. Suffice it to say I am very happy with the service from McGhie's.
Staff was excellent. Selection is large. Overall was willing to accommodate and pull my rental at 6am for me so I could do their group ride. Very nice folks.
Thank You! Had an issue with my bike that was taken care of over night! Really appreciate Jeremy and his team over there.
I've always had a pleasant experience at McGhies and they are all very knowledgeable and helpful. The reviews I've read from some cowards reflect badly on the people who wrote them. It's too easy to criticize a business with a phony name on your Google account. This is the behavior of a frustrated and vindictive loser who never ran a business before. Telling people to go the competition (Las Vegas Cyclery) on a website that isn't yours is really lame. I wanted to point this out because it's a cowardly act and it sounds "fishy" to me.
Solid bike shop with knowledgeable staff. picked up a bunch of great accessories and got a solid bike tune with 2 day turnaround.
Chris P is always helpful. I needed saddle adjustment and he worked with me to achieve the perfect fit. Also purchased some great gear.
We go hiking or biking each time we go to Vegas (3x per year) and we are always 100% satisfied with McGhies. Whether we are a group of 2 or 20, we always fell safe and the guides give alternatives routes depending on skill level of participants.
I am an intermediate road bike cyclist and a customer of McGhies at the Fort Apache location for over 5 years and my experience has been very good. McGhies has a huge selection of all types and brands of road and mountain bikes. In my opinion, their sales and service people are second to none. I have purchased 2 road bikes from McGhies and would not go any where else to purchase a bike or have it serviced.
We had a terrific mountain biking experience with Bob. We were quite nervous and he made sure we were confident and safe. We rode more terrain than I expected we could. It was a highlight of our trip!
I love this shop! Just got my new Trek Marlin 8 Mountain Bike. Hardtail 29er. 3rd bike from from Mcghie's. Only place in Vegas I will buy my bikes from. 5 Star service everytime I'm in that shop! ⭐⭐⭐⭐⭐
Fast friendly service,change my tire and had me on my way in no time.
Great guest service, knowledgeable staff, always friendly… I love this place for all my bike and board needs
Shop does great service! Got by bike running better than new!
Staff were very friendly and helpful. I found what I was looking for which was a huge plus. Only con, they are a bit pricey. However, they seem to have items that other stores don't (i.e winter/snow clothes).
Good bike store, customer service is awesome thanks robert
I purchased skis and ski gear for my son and my wife. I received great advice from Chris, who was very knowledgeable. I highly recommend using this store.
Amazing service by all
Very friendly and so professional ..!!
Dan was very knowledgeable, very professional and so friendly.
My husband tried different stores this one was definitely the very best.
Thank you so much to love what you do
Very happy with the tour we booked for our high school age son during our Vegas vacation. He’s gaining experience in MTB and it was reassuring to have a guided tour for him for safety and since he nor us knows the terrain. We visited the Outpost and were given Amy’s contact info. She thoroughly assessed by email and Strava his experience level, interest in the type of tour and instructor he wanted, etc. We brought his bike so they discounted the regular tour price.
Ultimately our son was paired with Bobby and he was excellent. In addition to a great MTB ride that was a vacation treat for our son, It actually also ended up being a bit of a private coaching session for our son who is still a novice since Bobby is so experienced and helpful.
Great experience at the Blue Diamond location. Got a great rental bike and advice on which trails to hit, I'll definitely be back.
Came in very late. The technician adjusting the skis handled my issue in a timely manner with a smile. Great service here!
I'm purely giving it a 5 star rating to irritate the people who gave them 1 star...
They are a small business. Do you really want to help destroy the lives of the people who depend on that job to feed their family? You're as bad as the Yelp people. Shame on you.
Came to Vegas to do some outdoor activities, find out about Mcghies buke rental options! Rented a roadbike from them, great deal, good quality bikes and communication with the staff was very easy!
The staff cj,michael,Chris, sam,travis....are the best !!!!!I had a problem with a pair of boots and skis for mounting and they did everything to get it right.....and they did!!!!! Always shopped there and now guarantee loyal customer for life!!!! Randy you hire the best!!!!!!
Always great customer service.
I have rented a bike for my annual CES Red Rock Ride for over 15 years from McGhies.
The staff is always helpful and friendly, and the mechanics are top notch.
Very Friendly/Knowledgeable Staff
Helpful staff without the pressure of sales tactics. Cool shop to buy parts, riding wear, or bikes.
Excellent customer service. They have a wide selection of products. I was very happy with my experience and purchases.
Caitlin C is an amazing person. She is very knowledgable, willing to assist me to get my right snowboard gears. Thank you for assisting me to get what I need. You are amazing.
Just bought a brand new Trek Fuel Ex 7 29 and I couldn’t be happier. So why does someone who lives in So. CA. buy a bike in Nevada? Short version. Was visiting Vegas wanted to try a guided ride. Spoke with Amy at McGhies who rightly figured I would be a perfect fit with their guide Rich. At the Blue Diamond location, Blake sets up the rental bikes. So Blake became my bike mechanic and was able to fix the un-fixable on my old 2005 Trek, and steered me in the right direction with a few rentals so I could figure out which new bike to buy. With countless bike shops in So CA. Blake is my mechanic, Rich my guide, and McGhies my shop. Amy got the ball rolling with great customer service. Almost forgot about Dan, he was very patient and helpful through the purchase and setup. Thanks to all of you.
Super place and best rental bikes in the area. Service is awesome, extremely customer oriented. Nice selection of bikes and accessories.
Really love this store. Always great customer service and always have what I need from Skiing to biking.
I've been here many many times and the staff is super helpful with the issues I've tossed their way. Love coming here as I know my bike will be taken care of properly.
Love this place! We stop in every weekend before our rides. Jeff and blake are always extremely helpful. Great prices too!!
We rented Snowboards and Boots from them. Easy, good service, no problem setting up my stance. Lots of stuff in the store. Check it out.
Very very helpful and friendly staff. I called in here a few times for different things and all the staff were really helpful and knowledgeable. Recommend everyone to use this store!!
Had my bike ready to go, make some last-minute adjustments per my request. Couldn't be happier with bike and service. Thanks, guys!
Workers were very friendly and helpful. They took about 10 mins to give the bike a quick tune, and I was off.
Best bike shop in town.Great customer service with a smile.Experienced and very knowledgeable repair shop staff.Awesome store!!!👍😉 …
Excellent and professional bike repairs. Awesome mechanics. Best service In town!!
Rental bike was in great shape and pickup was fast and friendly. Will be back the next time I'm in town.
I always look forward to booking a private tour with McGhies. The people are great, the tour and guide are great, which makes for an all around great day.
Great bike shop. Very friendly and helpful and knowledgeable staff.
Great service. Friendly and knowledgeable staff. Definitely my go to bike shop in Las Vegas.
Super friendly staff, great service. Highly recommend going here for any bicycle services you need.
Top notch. Very helpful. Getting set up for skiing even not knowing what I am doing, they made it easy for me.
Great selection. Good prices. Awesome staff. Not a big chain. All make it a go-to for mountain needs.
Had a great experience here trading in my road bike for a new e-bike!
We got great advice on routes to ride. If I can't bring my bike to Las Vegas I rent from McGhie's.
We always shopping at Mcghies, they have an excellent crew and the products are the best, thank you for service.
Always courteous and professional advice
Great service and support. Knowledgeable staff who take the time to figure out the best options based on the customer's needs.
Came in for snowboard boots. Chris helped me, he was awesome. Got a pair of boots and an education. Give Chris a raise!!!
Phenomenal service. They waxed and sharpened our sbowboards. Highly recommend!
Great place for nice bicycles. Courteous and helpful employees. I plan to go there again!
Excellent customer service and best bike repair shop staff ever!
These guys are superb! Very focused on customer satisfaction and they treat everyone like a VIP.
Polite, friendly, helpful, service.
Great customer service! Very pleased with my new E bike..
Best sports store in town. Great bike mechanics, really know their business.
Just a great place to get parts for your bike!! Jeff was such a great help!
Zuby is hands down the best, and most informitable bike tech I have ever worked with! I will be going back in the future tahnks bro!
Great service shop. Excellent communication and their work came out perfect
Great customer service. They were very informative and sincere. I enjoyed my experience immensely!
Good thorough inspection and work done in a timely fashion. They are knowledgeable and friendly.
Great service and support from the whole staff.Great selection of bicycle accessories
Great place to shop.
From Sales personnel to Repair Dept they were super!
Staff is helpful and friendly. I feel at ease whenever I shop at this store.
Thanks for helping me get new tires. A great start! Will be going back.
Knowledgeable and friendly team-
Awesome experience, very helpful customer service. Prices also very competitive.
GREAT Customer Service!!!! Dan and Ken rock!!!! Very informative people and never any pressure to sell.
Good service, just wish I was given instructions on how to use use my rented bike before leaving the property.
Rented a road bike while I was in town and had exceptional service. Would definitely come back here.
Helpful but not overbearing. Got a good deal on inner tubes, better and faster than Amazon!
Many visits to service site and for purchases for quality products and service for many years.
stellar service, product line, staff knowledgeable, variable lines with good selection. I'll be shopping here again. Thank you
They are the ONLY ones in 'Vegas that I buy AND get my bikes serviced at. I've been dealing with them for around a decade now.
Like the selection and friendly staff. NO sales pressure, just great product info and advice.
They are technicians.. know there craft and do it really well.
What a great shop and great people inside. Very helpful and always ready to chat.
almost turd in my pants when I walked in the store!! they have some sick jib and freestyle snowboards. Totes going back there!!
Everyone here is really helpful and knowledgeable about the products. Plus, they do local events and cycling rides.
Great customer service and quality equipment. Would highly recommend.
Always welcoming, friendly, and staff is knowledgeable on their products.
Good help and people :)
I named my 3rd son after Jeremy
Friendly and helpful staff. Highly recommended.
The staff was great very friendly and knowledgeable.
Surprisingly decent selection of snowboard gear for a shop in las vegas
Great variety and prices. Staff members are very knowledgeable
Great selection of products plus a friendly staff = winner. 😊 …
Great Mountain bike tour. Bobby the guide was simply great.
Great staff and very helpful with my cycling needs
Great service. Ppl are all friendly there.
A GREAT PLACE TO KNOWN ABOUT BIKES , BOARDS & SKI .THANKS AND CONTINUE TO NE SAFE .
The service is great, and they have everything We need.
You solved my problem, got me the part I needed!
Very good service
I take our bikes there nice and professional
Someone was able to help me right away and made sure I found what I was looking for
Skis were prepared quickly to meet my ski dates
Good knowledge of repairs and quick turnaround.
Always able to help me with repairs and solutions.
Excellent, helpful, friendly, professional service and great deals.
Great shop and staff.
Very helpful. The lady who helped me knew right where everything was.
super nice folks. very helpful too
Exceptional customer service!! Dan is the best ..
Great team! Great products!
Very good customer service and it is worth the price
Great stag and awesome variety of brands and products
MAtt was very help. Everything was efficiently handled.
Chris was a huge help navigating the selection of helmets.
Sales people are very helpful and knowledgeable!
Great tour! Bobby was awesome!
Outstanding service - start to finish. Thanks!
Good staff. Good bikes.
Friendly, great service, highly recommend !
Very friendly staff, highly recommend.
Service team at McGhie's - Fort Apache in Vegas, Rock!
Customer Service is excellent as are their prices.
Great customer service and very helpful
Great service
Reasonable prices
Would skip REI for this place instead any day
Loved the helpful and patient staff.
Very helpful and knowledgeable staff!
Great.
Courteous, knowledgeable, and professional staff.
Shout out to the service center.
friendly staff and knowledgeable service
Friendly, engaged, and helpful staff!
The bike repairs are great.
Good service
Very friendly service!
Excellent Service Department.
Fast friendly service!
Awesome please, Awesome people!!
Awesome store.
Great service!
Fantastic
Great shop
Friendly and reliable
Best of the best.
Amazing helpful staff. Abraham was very attentive and helped me purchase new shoes, a saddle and knee warmers.
They had what I needed in stock. Great service.
(Translation) Excellent attention, service and good advice 👍👍
(Original)
Excelente atención , servicio y buena asesoría 👍👍
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