Reviews of Pro Cyclery. (Bicycle Store) in Las Vegas (Nevada).
Pro Cyclery
Village Square Shopping, 9440 W Sahara Ave, Plaza St Suite 150, Las Vegas, NV 89117, United States
Description
Information of Pro Cyclery, Bicycle store in Las Vegas (Nevada)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Pro Cyclery
Sunday
Closed
Monday
10 am–6 pm
Tuesday
10 am–6 pm
Wednesday
10 am–6 pm
Thursday
10 am–6 pm
Friday
10 am–6 pm
Saturday
10 am–5 pm
Reviews of Pro Cyclery
Karen Gundling
My husband and I stopped in to look at bikes not to sure what we wanted. We were greeted by all the staff. Alex was extremely knowledgeable and answered all our questions - and we had many! Nice selection and good prices. Highly recommend if you want great customer service!
Mauricio SnakeGod
Perfect service, came in with my track bike and when other shops told me I would need to wait days they helped me swap my cogs on the spot. I truly appreciate the help, I’ll be going here for anything I need whenever in town.
Kallie Hickman
Ryan and the guys at the shop are so helpful! I needed air in my tires and they kept the bike overnight to make sure they would not go flat. They even helped tighten the handle bars and made sure it was safe for me before I left. They are amazing!
Throw Zog Throw
Wow these guys are just awesome! They took the time to fix my bike with an obscure part from the old parts bin.Didn’t even want to charge me.The other bike shops just put it in the too hard basket and sent me on my way. Pro Cyclery saved the last few days of riding of my trip. If you need anything bike related in Vegas, this is the only place to go. Thanks again guys!
Brian Celardo
Second time renting from Pro Cyclery. Great bike great customer service. Stayed open a couple minutes late for me due to a delayed flight. Highly recommend them.
Kimberly Del Monte
They are really great here and have really gone over and above on helping hubby fix his bike quickly. I would score the service area a 5!! I only give it a 4 since we can't find everything we need here and need Amazon, that's it! A bonus is their precious dog that's there :) they even do Saturday morning events!! Great for all stages of riding!
dav pat
great welcome
extra service
very good advice on the Giant TCR Addvanced 2 from the seller
thank you to the whole Procyclery team and especially to Shane for adjusting my position on the bike
in the top
David The French guy
Mark Marjerrison
Sweet, new, high-quality bikes and helpful advice. It was a great day
Urs Buergisser
Very friendly and helpful! Great service and a perfect maintained rental Bike. If I‘m back in Las Vegas I definitely come back!
Jeffrey Williams
Pro Cyclery is outstanding in every regard. Like many, I was tempted by online bike dealers. I recently purchased a new road bike from Pro Cyclery and I'm so glad I bought local. After test riding several models, the staff helped me make the best choice for me. I was able to purchase a much better bike than what I found online. Expert fitting and setup ensured a great ride. Excellent price as well. Couldn't be more pleased with product and service.
Robert Attebery
I want to thank the staff for going above and beyond with the purchase of my new bike. Everyone was friendly, helpful and professional, which made it a pleasant experience.
Tony Morales
Excellent bike buying experience. The people who work here are not into just selling you an expensive bike. They listen and guide you in the right direction for the bike that will fit you best. They have a great selection of bikes and products. Clay, Shane, and Jayme were great. Looking fw to coming back to visit, chat, and get my bike tuned by these gents.
Charlene P
I cannot say enough good things about this place. Bought my first road bike there during the Tour de France sale and I absolutely love it. Shane helped me out so much with all of my elementary questions and really took the time to make sure I was getting the right bike for me. When I went back for my fitting, Jamie took his time to get things right for me. I already have two friends interested in road bikes now and I told them they have to go here!!
Livan Alejandro Diaz-Bueno
Hey, shout out to David, great customer service and helped me out quickly and sold me exactly what I came in for. I was able to try out the bike and ride it before buying it around the parking lot and on sidewalks. Solid Scott Mountain bike and great quality. Also was given a free Maintnance of $100 first time and some warranties. Legit legit. Shout out to David again. Really good Job. Because of people like this, businesses strive!!! so I bought it and will be coming back. Respect!!
Sanjay Bhatia
Shane and Clay were very knowledgeable. They helped me get fit and provided valuable tips on endurance riding
John Stone
I took my Ibis Ripley (mountain bike) into Pro Cyclery for a 1000 mile service and inspection. The shock and fork were serviced. New brake pads and tires were installed as well as a new chain. It was a fairly major maintenance check. I’m happy to report that my bike is now riding like the awesome machine that it is. Everyone at Pro Cyclery was very helpful and eager to get my bike just right and dialed in. I gave them carte blanche to do whatever needed to be done and they did only what was necessary and they did it in 48 hours. It was a great experience!
Erick A Alvizo
I’m not exaggerating but this has to be the best bike shop in the world. Their mechanics are heaven sent. I was stuck with a problem that has been going on for almost a year and have tried many bike shops to help me, but no luck. Yet when I arrived and confessed what was going on they were confused so they called (and I’m sorry if I got the name wrong because I’m insanely bad with names) a mechanic named Clay (I believe so.) And solved it in less than 30 minutes. I couldn’t believe it. But I would never forget that guys face. Also s/o to the other mechanics, they never fail to get me back on my bike asap. Much love!
Lee Dalton
Run by cyclists for cyclists - Cheri and the team at Pro Cyclery really know their onions!
I recently travelled to Vegas from the UK on business for a week and had a free day, being a keen cyclist I wanted to experience cycling in the desert - not something you can do in the UK! After a brief internet search I found Pro Cyclery and contacted them via eMail to ask a few questions about bike availability and cycling in the US. I received a response overnight answering all of my questions and a few more that I hadn't thought of! I exchanged a couple more mails before confirming the booking of a new Wilier Zero 7, sent over my bike fitting details and started to look forward to a day in the saddle in the Nevada desert!
When I arrived at the shop I was given a very warm welcome by Cheri and the team, they took plenty of time to talk me through a suggested route that used bus and cycle lanes to get into the desert, and then into the local national park. The Wilier was ready and waiting for me as promised, and had been setup to the same dimensions as my own bikes, so was ready to go. The shop is extremely well stocked with plenty of kit, so if you forget anything there is a fair chance you can buy it there.
After an initial wrong turn I followed the suggested route for nearly 75 miles, doing two loops of the Red Rock Scenic route (which is highly recommend). The route is a 13 mile one way road through a national park and costs $3 to get in, you’re greeted with a 4 mile climb of circa 6% average followed by a 9 mile gradual descent (with a few fast sections where it’s easy to exceed 45 mph). Take it easy on the descents as if you go on a weekend you might round a bend to find a car at the side of the road taking in the views! Most of the climbing is long and steady with one or two very short ‘kickers’, so the key is to keep it steady and push a steady cadence. Although I went in the end of Jan when there was snow on the higher ground, the sun is still fierce and the air dry so make sure you bring 2 x bottles and put lip balm on, I didn’t and by the end of the day had very cracked lips.
The Wilier rode faultlessly, it’s a real climbers bike so is ideal for the local terrain and is a surefooted descender – despite pushing as hard as I could I never felt like I was close to the edge of its abilities. The lightweight frame responds to an out of the saddle blast with a sprightly surge forward and no sign of any flex from the frame, the Dura-Ace setup was silky-smooth even when changing up under pressure on the climbs, the new Dura-Ace requires only the lightest of persuasion to change gear, and the brake modulation is progressive and predictable - just what you need on the dusty roads.
Thank you Cheri & co, my day in the desert was the highlight of my week in Vegas - if I find myself in Vegas again I will be sure to drop in again!
Tim Darling
In Vegas for a couple of days. HAD to take advantage of the 70° late Nov day! Rented a bike from Pro Cyclery! Alex helped me with the rental process; quick & easy! Rode the bike to the Redrock overlook. The store has a great selection of biking supplies & accessories. Cheri was very NICE & helped me with some bike shoes! Would highly recommend this place
thelovewins
Wow, what a nice shop! Great feeling here. I had a great experience. From start to finish Ryan took great care of me and my bike. He was super down to earth and made me feel at home. The shop completed a great service on my bike. I’ll be going to them for all of my bike needs. Thanks guys!
Ronnie Adams
These people are GREAT so knowledgeable and friendly doesn't matter if you want to just ride or Race professional this is the best Place by Far Ronnie
Larry Berg
These people really know their bicycles. I have had my e-bike serviced here a few times, and am always happy with their work and prices. A great crew, with lots of knowledge. My new go-to place for bicycle repair and accessories! This will probably be the place I buy my next new bicycle.
Brian Collins
The staff here were amazing. Eric and the guys went over my bike and later helped me with a new tire. Being from out of town they guided me where to ride and shared info on group rides.
S C
I’m from out of town but this is a great bike shop! walked in the other day just needed one item, they had what I was looking for, good prices and great customer service! Thanks
LB Francois
This was my first time visiting Pro Cyclery and what a wonderful experience. David was awesome!!! He was quite kind and extremely professional. I brought my kids’ bikes in with a couple servicing requests. Not only did he take care of our needs but went above and beyond to ensure that the bikes were safe for the kids, taking care of a handlebar and brake issue that could have resulted in injury. On top of that, the bikes were ready on time with very fair pricing. My children were super excited to receive their bikes in such great shape again. Highly recommended this place!
Paul Arnhold
I've rented a road bike from here several times to ride Red Rock Canyon. Nice fleet of bikes and a helpful staff.
Ryan McLagan
Pro Cyclery is a top notch bike shop in Las Vegas. I was on a cycling trip in September, and I had a major issue with my front skewer on my Cervelo R5. I could not get my front wheel off and could not bring the bike back with me on the plane. I was able to drop my bike off at Pro Cyclery, and fly back to Austin without a worry. They were honest, trustworthy, and completely fair on pricing. Their customer service was excellent, and they fixed my issue in a timely manner, and did a fantastic job. I could have been taken advantage of given the situation; but Pro Cyclery took great care of me, and I would recommend anyone to shop there and get their service done! Extremely satisfied customer!
Greg Coleman
I've been here 5+ times, mostly for small maintenance, but can say they're the best cycling shop in vegas hands down. Bike shops can be a little snooty and difficult to work with if you're not buying a bike; however, I've had nothing but legit A+ experiences at pro cyclery. Much appreciated as they done a great job with my mountain and gravel bikes.
Erik Castro
Great customer service, Super knowledge. They took the time to explain everything and answer all our questions. Big thanks to Shane for all your help.
Todd B
My friend and I rented some road bikes here for a couple of days on vacation. My first contact was with David over the phone and he was very enthusiastic and helpful giving us information about their bikes and our options for riding in the area. When we arrived, Shane helped us get the bikes set up and dialed in just right. David provided us with a map and some helpful tips on where to park on our rides out to Red Rock Canyon and River Mountain Loop which were both terrific rides by the way. When we returned a few days late, the check in process was quick and easy. 5 Stars for Pro Cyclery!
Brandon Gremillion
Stopped in on a whim after being in the market for a mountain bike. Found a great bike with a great price. The team there was really helpful, honest about my trade-in, and helped me get the best bike for my needs. Absolutely recommend when in the market for a bike repair or a new bike.
Atsuko Ashlee Fukushi
This shop is awesome! As a woman, going into new bike shops has sadly been hit or miss for me, and as an out-of-towner, I didn't know what to expect from Pro Cyclery. They were extremely friendly and helped me out very quickly. During my 1 week stay in Las Vegas, I ended up coming here three times. I definitely recommend their shop ride on Saturday mornings. They will take good care of you!
shawn stevenson
I would like to start by thanking everyone that has helped me out in the store. The whole staff is by far one of the best and easiest to work with. They make sure they go out of there way no matter how much experience you have just to see you have the right product. I am a new rider to the sport and loved how they treated me as if I had been a valued customer for years. I was very torn about two specific road bike models and size.They showed me the differences and proper fit so I would be truly happy about my purchase.The service department/sales is one of the most knowledgeable in fitting and bike maintenance, they take the time to make sure your bike fits your every needs. If you are looking for a great bike store in Las Vegas I can't recommend Procyclery enough they will have my business for sure.
Del Cabon
These guys are fantastic. Very knowledgeable and helpful. Patience on a new level. Was a great experience. Just purchased a new E bike. Came to the right shop.
Stephen Aschkenes
Rented a road bike from here for 2 days. Argon18 Ultegra and also rented a Power Meter as well. Great service, called me a few days early because there was a problem with crank length between the PM and the crank on the bike. Ended up sizing me down to a small bike which had the correct crank length and bike still fit perfectly. The bike was in great shape. Picking up and dropping off was quick. Overall a great experience. This is my new shop when I’m in Vegas
Scott Page
If they're not too busy, they'll take care of your problem on the spot. This is a professional, high quality bike shop with sales and service people who know what they're doing. Randy took care of my tire problem ASAP no charge. If you want top quality, this is your best choice in Las Vegas.
Rod Thayer
My wife and I are serious riders and rented bikes yesterday to do the Redrock loop. Shane was awesome and took the time to setup the bikes to our specs and make sure they were comfortable. Very helpful and congenial. Bikes were excellent and top of the line for rentals...carbon, disc brakes, quality wheels, etc. All made for a nice ride and we would highly recommend their services.
B laskodds
Pro Cyclery has been in town for a long time. I just took a bike in for major repairs and I was greeted by an amazing staff. The shop is under new ownership and they really have it dialed in. I did not wait at all for a staff member to take a look at my bike. Even though I aquired my parts elsewhere they made me feel the same as if I had bought everything from them. Eric the mechanic knows bikes too. He actually came out and looked everything over before I left the bike. I was able to explain my unique repair much better than just dropping it off. I would recommend Pro Cyclery to any of my friends.
Raouf Ali
New to cycling, I was considering a used bike from a third party and took it in for inspection before I commit and buy it (you know, since I know nothing about bikes)
In the store, I met Adam H who not only inspected the bike thoroughly but also gave me great cycling tips. I eventually bought the bike and Adam helped with a tune and a bunch of upgrades. Thank you Adam, I will definitely be back for anything cycle related.
Terry Mahanna
Clay Weeks is the GUY! I walked in asking for parts that are 20 years old. No one had them in town. Clay didn't think he had them but he looked anyway. 5 minutes later he, not only had them but he installed them for me. I was a low dollar deal and he could have just blown me off. I was astounded at the fact that he knew what I needed even though he was likely just a kid when these parts were made. I would buy from these folks any day. I learned that it is a family business and we certainly need businesses that hire smart people like Clay Weeks. Thanks Clay. i hope to see you again.
Ed Lepere
Tech's give extra attention to every detail of my bike. Unlike other shops, there's no difference if your bike isn't top of line. Full attention to everyone.
Scott Johnson
I wanted to share the customer service this company provided. I had shopped here a couple of times but this last experience put them over the top as my #1 bike shop. I came in with a brake system that I needed the cable lengthened late in the day Friday before the holiday weekend. These guys (my apologies for not grabbing names but they will know who they are) completely went out of their way to replace the cable, bleed it so I can ride on Saturday. This to me is what it takes to earn lifetime customers like myself and could not thank them enough for this service level. Thank you both again for making my Saturday ride epic and look forward to seeing you soon.
Ingrid Castillo
This is the best bike shop in Vegas!!! Attention to the client is amazing. I bought my first wms Norco MT bike at this shop, David T. went over all of the specs and took the time to compare multiple bikes that would be a good match for me. I also had the pleasure of meeting the owner he went into even more detail and set my bike up based on my height and weight. I am soooo happy we found this place. You can tell the people at this shop love the sport. Thank you again! Will deff be back for some gear.
Amy Hillanbrand
Wonderful experience! Bike I reserved online for rent was waiting for me when I arrived, even though I was 20 minutes early. David took his time adjusting the bike, showing me route & explaining bike/bus lanes. Never did he make me feel rushed, even when asking 4 times to adjust seat higher. The hybrid was an amazing bike, in top performance shape and amazing light for a hybrid. Upon return 2 days later I was met immediately by Lailanie who asked how my rides were and did the bike perform ok. Return took allnof 5 minutes and Lailanie gave an excellent recommendation for lunch too! Thank you, David and Lailanie, for an all around positive experience.
Belle McCormick
I panicked as our favorite recumbent tricycles each had a flat because we ran over some thorns😢 We ride them like 5-6 miles daily and it provides so much peace which we all need during these challenging times. I called multiple repair shops and they were closed or 1 to weeks out for repairs. To some it may not be a big deal but for me my stress levels are extremely high right now due to my mom who battling cancer again and this time it’s stage 4 and we have 3 family members that has/had COVID-19. Unbeknown to me the owner took my call and she figured out how to service her customers while adhering to the social distancing guidelines. She along with the staff were so genuinely kind and professional. They were able to fix our tires and gained us as customers who live about 30 mins away. Lol she even offered us water. Their pricing is very fair as well.
Andrew Staios
Great service/advice from Shane.. made us noobs feel comfortable; A+
Bob Gamble
Absolutely amazing. I don't know where to begin, but here's the short version: I just had a bike fit from "J", the mechanic at Pro Cyclery. Before the bike fit, I simply wasn't comfortable on the bike, and riding was more work than fun. My hands hurt, my butt hurt, and I was slow. After the fit, I feel balanced, comfortable, efficient and fast. And this "feeling" translated into real numbers: I just added a full 2.4 mph average speed onto my best time on the Anthem loop. I felt THAT good and pedaled THAT much more efficiently. I now feel like the bike and I are two components of one machine. J is part engineer, part artist, and part magician.
Here are some details: He devoted a full two hours to measuring, observing, assessing, adjusting, watching... tweaking here and there and going through the process over again to make sure the fit was comprehensive and that every adjustment worked with the others. He adjusted EVERYTHING on the bike -- seat height, tilt, and fore-aft position, handlebar height, stem length, brake position on the bar, bar tilt/rotation -- everything -- and not just once. He ensured that all of the adjustments complemented each other. He tried different seat posts, stems, and stack heights. He didn't pressure me to buy anything, and guaranteed the fit. I was as impressed by his personable disposition and lack of arrogance as I was with his skill and competence.
The rest of the staff is just as friendly, personable, and competent. The first time I visited the store, I was warmly greeted and treated like I was a friend, not a sales prospect. I didn't buy anything, but still felt welcome. The second time I visited, I was loaned a seat and told to try as many as it would take to find one that worked, with no pressure to buy. The third time I got a fantastic tune-up and a bike fit at an excellent price, so I know that the stellar customer service isn't just an act.
Bottom line: These are wonderful, honest, competent folks who are passionate about cycling.
Dennis Lobato
Friendly knowledgeable staff. No hard sell. Best mechanics in town. I have been riding in Vegas for almost 50 years and I have never found a better shop. They may not be the biggest bike store or have the largest inventory, but they have the best people who love what they do and care about every customer.
Erin Lee
The best bike shop and mechanic in Las Vegas. Great experience here every time. Needed new BB for my Cervelo on day 1 of an 8 day trip to Las Vegas. Rode my bike in and it was replaced on the spot. I was so grateful. Saved my whole vacation. Shane and Leilani are so helpful and knowledgeable.
Evan Butterfield
Totally outstanding experience from start to finish: wildly knowledgeable and friendly staff, great selection of high-quality bikes and accessories, and zero high-pressure tactics or attempts to upsell. Listened to what I wanted, helped me focus on what I really needed, and guided me to the right selection for me. Reasonable prices, too, for the excellent products. Highly recommended.
Patrick Davis
Total novice, as in, never owned a road bike or ridden one. Got signed up for a half-ironman (yikes). Went in, had no idea what to ask for or expect other than some bullet points provided by an avid cyclist friend. She recommended this shop. Jayme was helpful, informative, friendly, zero pressure to buy anything. In fact, he said plenty of things like, "you don't need to spend that much when you're just starting out, maybe try this one instead, this is all you need." Took the bike out for its maiden voyage and immediately noticed things Jayme had told me like, "a stiffer frame helps momentum transfer to the road." Overall, pretty much a perfect experience. About four people on the staff invited me to come ride with them Saturday mornings at different times during the experience. Absolutely top shelf place to get a bike in my inexperienced opinion. They could not have been more friendly or accommodating.
Nancy S
I found the people at Pro Cyclery friendly and very accommodating. I was waited on immediately upon entering the store and was out the door and ready to ride within a few minutes. Making the reservation on line helped to speed the process.
Rikard Svahn
Pro Cyclery lives up to its name. Very professional bike shop this. Rented a road bike and everything was top notch - from service to the really nice and perfectly tuned bike.
Will definitely rent from here again when I am back in Vegas. Wish all bike shops would be this great.
JB Stonebreaker
This is the only shop I'll use when I am in Vegas!! Rented a road bike for a day to take in Red Rock Canyon (epic ride!!) and had a great experience. I brought my shoes and they squared me a way with pedals, helmet, and a really nice carbon fiber road bike for a very decent price.
The people who work there were very helpful and down to earth. I rode from their shop and they let me leave some gear there during the ride.
Thanks!!.
Mark Shannon
Great place to rent a bike. Located very near the Red Rock canyon which provides a great loop. Service and equipment here couldn’t have been better. They provide pedals and helmets for rentals too. Great place to shop post ride and lots of good eateries within walking distance for the post ride meal. I will definitely rent from them again.
David Correa
I was shopping for some new Mountain Bikes for myself and my wife and had visited about 5 different bike stores in town before I walked into Pro Cyclery. I was pleasantly greeted by Lelani and she spent probably forty minutes going over the Giant Bikes they carry there. She took the time to go over things I did not know as a fairly new MB rider. There was never any pressure to buy and she was very patient with all of my questions. I left there that day and visited one more bike shop that also carried the Giant brand and spoke with a salesmen that just did not seem to be that interested in helping a customer very new to the higher end bike world but that shop was running a 20% sale this week compared to the 15% off being offered by Pro Cyclery. Now 5% is a couple of hundred dollar difference on 2 bikes which is no small amount of money. I left that store and headed home as it was closing time and I had not yet made up my mind. I decided that night on the Giant and first thing the next morning I called Pro Cyclery to see if they would match the 20% of the other store. I spoke to Dave at Pro Cyclery and he was also very friendly and said he would have to ask the owner and get back to me which he did a little while later. They agreed to match the other bike stores discount and in addition had the bike for a better starting price so I saved even more. What made me want to go back to Pro Cyclery was the awesome customer service and friendliness there. I went back today and bought two bikes and met one of the owners. She said to me that they try to treat a customer who buys a $400.00 bike the same as one who buys a $10,000 one. I believe her and really believe that customer service like that is rare. I am looking forward to a long relation ship with Pro Cyclery and would recommend that you give them a shot for you bike needs.Thanks again to Lelani, Dave and Cheri. Keep up that awesome Service and Friendly Smiles. Dave and Melanie C
greg scott
Solid Shop....
I was in town for a couple weeks from Seattle and needed to pick up a few things as well as get the scoop on good local road rides... I tried three other shops (very short visits) before these guys. They are obvious enthusiasts and enjoy what they do, but lack the arrogance that is far to common in cycling. I picked up some cold weather gear, had one of the mechanics dial in the derailleurs on my bike (bike has never run smoother) and got some tips on rides.
Thanks!
Mitchell Lyons
So I have been bringing my yeti here for the past two years for service. They have done a wonderful job except for the last time. I run a 2x and did an entire drivetrain replacement but the small chainring was put on backwards. Front wasn’t shifting like it should so I took the cranks off myself and flipped the chainring, there is clearly a recess for the head of the bolt on one side. Must have been a newer mechanic wrenching on it that day. Other than that I have been extremely pleased with the pivot services and infinity link service. I will still continue to shop here.
Sundance Stureman
This was the second time renting a road bike from Pro Cyclery. They had the bike waiting for me ready to go when I arrived. A quick fitting and I was on my way. Great, friendly service! Highly recommend.
Jeremy Horwood
Had a great experience renting two road bikes from here on a short trip to Las Vegas recently. Staff all knew what they were doing and couldn’t have been more helpful in setting us up and then giving us recommendations on the best rides. The Red Rock Canyone loop was awesome. Will definitely come back. Thanks
John Rodriguez
This was a pleasant experience, the sales man treated us like professional bicyclists and we ended up buying 2 bikes, shorts and helmets + a pump. Very professional and every bike shop should follow their motto. Our sales man was David and his passion for bikes is what really made our experience stand out compared to other bike shops, thank you David.
Chris Helm
Adding to my brother's earlier post, the staff was terrific for our MS Ride in November. I ended up with the wrong set of pedals for my shoes. (Which was completely my fault.) The staff and another volunteer went back to the bike shop to get the pedals I needed and met me out on the course to switch them out. And since they were at the event, they offered to take our bikes back to the shop after the ride so we didn't have to find a cab. Great staff and great service!
In RE: The guy riding in the jean shorts... I didn't see this with my own eyes, but I heard he took all his power bars, gels, shots, etc. and even his lunch and gave it out to all the homeless people on the strip. What a guy!
Michael Anderson
I’m from out of town and called about a quick derailer adjustment. Went in and was blown away by the awesome customer service and attention me and my bike were given. Eric B was amazing to work with! Wish I could transplant this bike shop to my home state!
Chris Rouleau Ascension Velo
Justin, Eric and Shane at Pro Cyclery saved my day, and trip. Seriously good guys; they fixed my issue in 20 min and told us where the good trails are located.
Beautiful shop run by people who loves bikes and the people who ride. Thanks guys!
Arnoud Snepvangers
Rented 3 mountainbikes here to go riding on trails right outside town. In 20 minutes from the store, you hit the trials and they are awesome. Trails are interlinked and you can ride for hours in the rocky desert right next to Red Rock Canyon. Pro Cyclery provided us with top quality bikes and great service.
Maurice Cox
I have known and worked with the owners of ProCyclery for more than twenty five years. They are honest and trustworthy. There is never a doubt when working with them. Mike and his team know the cycling world as well as anyone and their service and support are outstanding. I wish I had the same level of confidence in other places I shop!
Norman Rohr
Rented a bike from them and explored the hills around Vegas. Very friendly staff provided lots of recommendations and support. Although the road bike had 105 components only it was of good quality and did what it had to do. Pricing seems to be OK-ish in the Vegas context. There are other way more expensive stores. So overall very good experience.
Joshua Mier
Walked in one time and wasn’t really greeted. However I gave feedback to the manager Leilani and she was very kind and helpful. Also another gentlemen did try to assist. Don’t know his name but he’s a gentlemen with glasses and an arm tattoo. They do have good selections on bike and other triathlon equipment.
Nathan Elfrink
Premium rental bikes. Excellent service. Professional staff. Riding distance from Red Rock Canyon. Enthusiastic people that work here. Highly recommended. This is my second rental experience.
Courtland Maple
Dave and entire staff were professional & prompt. Had the bike setup & pedals I needed and helped with a tire repair on the fly. Made riding Red Rock Canyon an awesome experience.
carol carol
You’ll love this place! Shane and Eric are simply the best. They don’t try to just sell and upsale, they treat you like friends, trying to make good decisions based on your needs. A rare feeling these days. A new rider, or hardcore will be well taken care of here. Thanks everyone there, even Penny!
Nicolas Fonta
Great place! Good price. The staff was just sooo nice! David was particularly nice and helpful. I had brought my pedals and forgot them when I left and they arranged to mail them back to me in Canada. I definitely recommend the place. Cheers!
Jennifer Stack
Staff were wonderful and helped me. Bike rental was good quality. Provided flat tire and helmet included. I didn't worry about bringing mine from east coast. In addition, staff would give you a map. Very good service!
Manor Haas
I LOVE THIS BIKE/RENTAL SHOP. I can't say enough amazing things about renting from ProCyclery. I rented a Cervelo S3 road bike while visiting Vegas and everything about the experience was an A+++ experience. All the staff I dealt with were awesome, knowledgeable and very helpful in making this happen seamlessly. The bike was in mint condition and a dream and fitted exactly as I requested before arriving. No other shop in Vegas has their selection of quality bikes. It was absolutely worth paying a bit extra for this gorgeous bike and the delivery and pickup to and from my hotel. I WOULD ABSOLUTELY RECOMMEND ProCyclery to anyone visiting Vegas and thinking of renting a bike and enjoying this great riding city. Thank you to you guys at PC. Manor.
Vincent Trussart
I was in Las Vegas for a few days and wanted to ride the Red Rock scenic loop. Pro Cyclery delivered a very nice road bike to my hotel according to my specifications (pedals, garmin mount, etc), did a basic fitting in the hotel lobby and recommended cycling routes. All in all, perfect service, perfect bike and perfect ride!
K.C. DeCesare
Awesome bike store. They are honest and helpful, plus they sell the best import brands out there. Eric is very knowledgeable and is obviously very passionate about his trade. Highly recommend
MOE SPIRITUALLY
Love the customer service. Very honest and caring staff. Awesome bikes, visit, you will have a great experience and education on old and new bikes.
Jason Burke
I recently bought a Santa Cruz V10 frame off Ebay and it arrived with a bent bottom bracket shell. I asked around and people said Procyclery was the place to take it. They didn't give me static about bringing in an Ebay frame. I just can't drop seven grand on a new downhill bike at a shop. Richard gave me an 80% probability of being able to fix it, as it was pretty bent. He managed to bang it out, re-tap it, and get it to live again. Bottom bracket fits great. I will definitely be taking my other bikes there for service. They do seem to cater to high-end roadies, but I won't hold that against them. Those guys have more cake than us trail monkeys. They really went the extra mile to get it right.
Kathleen Lautzenheiser
Very friendly and professional staff. We were from out of town and they took the time to show us a course to ride. Enjoyed the road bikes that we rented!
Casey Fiscus
Top notch crew. We purchased a new bike as well as fitting services. The staff is on point and very thorough and knowledgeable. I highly recommend the experience.
Jeff Brown
This is a GREAT bike shop. I've used 5 in the Vegas area and Pro Cyclery is the best.
They were super friendly, super helpful, super professional. Prices were reasonable.
matthew bunch
Simply fantastic. Knowledgeable, priced well, communicated how much and how long, and even found a minor repair that needed doing and fixed that one for free. Ron was awesome but so were the other employees.
Rick Lock
Just picked up my mountain today and Alex P. was great. Very courteous, knowledgeable and went above and beyond. Great customer service on his behalf.
L
Had them change wheels for me and wanted a 105 cassette. They put in a Tiagra one instead without calling me or anything. Kinda weak.
Nice enough folks otherwise.
Logan Esperti
Extremely knowledgable and friendly. The customer service is the best I’ve ever had at a bike shop!
Roberto Nobile
Excellent customer care. Always ready to meet the needs of customers. Variety of good products in stock, good price and excellent service. Can ship from Las Vegas to any place in USA. They are reliable. Anytihing you need, ask for Lelani. She will answer.
Clint Croy
Nice little shop. Friendly staff.
William M
Bill (Ellsworth)
This shop is exactly what I was.looking for.
Great service work; will be back for all my biking needs!
Support the local businesses!
T
Brad Miklovich
Great shop. Came in from out of state for a race, had a great bike fitted for me and ready to roll. Would def be back, Great people here.
Kent McDaniel
Excellent Rental road bikes, set them up quickly with our pedals and dimensions and helped with the routes. Great friendly staff.
Grant Watson
Outstanding bike shop! Great service, very friendly and knowledgeable!
Gwen Chappell
During Covid 19 we wanted to take a minute and enjoy the view on the strip so we came across the Pro Cyclery- learned they do rentals and had the most amazing time riding! Thanks
Amir Pitts
Great place/Staff..call about an flat tire repair...showed up about 10-15mins in and out Justin C...was Perfect in assisting me...I'll be Back...Thanks..
Eric or theresa broussard
While working on my bike I realized I needed specific little part for the brake which I was not happy about because I didn't think anyone would have the part, but I stopped by procyclery on the way home and sure enough they did have it , only took him a second to find it and totally saved the day! thanks procyclery!
scott winzeler
Great shop that has a good variety of most anything you need for cycling. Friendly staff who genuinely want you to have a good experience at the shop. Solid repair team.
Jason H
They are Always Very Helpful & they Listen to your needs!! I Recommend these people for All your Bike needs. Thanks, Jason
G Matsushige
Super helpful staff. Had everything I needed to do a shock rebuild and parts to get my brakes fixed.
Armando's Auto Detailing LLC AKA Rocky
Excellent service I definitely will come back and rent my bike from Pro Cyclery I did not have enough time to shop around inside the shop my time was limited came from Washington DC to do River Mountain Loop and Red Rock Canyon you got to do both of those rides there excellent brutal rides beautiful view... Armando
Don Chapman
Rented a MTB for the day and had a great experience. All went smooth and the bike was great. Staff was super and helpful, and I plan to go back.
Christian Choi
Best knowlegeable friendly staffs! Things have improved significantly since the new owner took over a couple years ago. Hands down best mechanics in town, esp. if u have campy!
Joe Timm
How great that this small business is helping our local economy.
How terrible a brat would complain publicly about a store where people are just trying to make a living selling things at a price that keeps the lights on.
Christian Ahlberg
Got Fantasktic help by Lelani at Procyclery to buy a powermeter and crank. Can really recommend to anybody flying into LV from abroad and need bike equipment.
Procyclery also rents bikes if you want to take a ride up to the mountains / Redrock.
Vegas_ Vince
Rob was awesome. Very knowledgeable and obsessed with the sport. He told me what matters to get started and was great at explaining everything.
Tucker McCravy
They were very efficient and the bike was great. Allowed me to get out of the city and into the desert. Much appreciated Pro Cyclery!
Dan Blunderfield
Rented a couple of road bikes to ride up to the Red Rock Loop. Helpful friendly staff, nice bikes and great location. Will be back next time we’re in Vegas.
Tim Lane
Great Experience, beautiful ride! Allowed us to change our rentals to the following day due to poor weather. We’ll be back!
Beth Sorrell
The staff was very friendly and helpful. The bikes we rented worked well and we had a great ride.
BobRaikes
Very good bike and service for my return bike rental - my second and will repeat if I am in the area again - which I might be!
C Wood
Good this time. Had rude sales person last time. Don't bring a low dollar bike (<2000$) if you want proper service.
Mary Rusch
Brought in an old Schwinn, the service people were very nice. Told me I needed to go to Bike World. Thanks for the advice and for being so nice. I will tell everyone about you. Thanks, again.
Walter narvaez
Great service, great prices. Great selection. Go and buy a bike or get service on your bike.
Ande Anderson
Seems like a nice place. The bikes are high end so don't expect cheap prices. Friendly staff
Ben Thompson
Really great service. All staff went above and beyond to help us. This is the way all bike shops should be.
Zen Lee
Brought my new bike in because I couldn't get a pedal installed. Ron fixed the stem because it was stripped and even oiled down the other pedal. All for free. Thanks!
Steve Taylor
A great experience - very helpful and friendly staff. Will definitely return when I'm back in the area.
Dan Ives
Easy to use website! I appreciate the ability to specify many pedal options and rent a helmet to cut down on bringing those items!
Shane Miller - GPLama
Great store to hire a bike from and ride the Red Rock loop. Hope to return and do it again soon!
KIPPeXe
Everyone in there very nice, informative and passionate about bikes. Highly recommended.
Eric Foster
WELL IM NOT SURE HOW THIS REVIEW WILL TURN OUT YET. I BOUGHT A SET OF ROAD BIKE TIRES LAST WEEK FOR $85.00, AND LAST NIGHT ON THE FOURTH OF JULY, IM NOT KIDDING WHAT-SO-EVER, THE REAR TIRE LITERALLY EXPLODED. IT SOUNDED LIKE A GUN SHOT. IVE HAD FLATS BEFORE, BUT NEVER AN EXPLOSION. IM JUST WAITING FOR THE SHOP TO OPEN TO SEE WHAT THEY HAVE TO SAY ABOUT THIS, I NEED A NEW TIRE, MY BIKE IS MY ONLY TRANSPORT, EXPLODING TIRE AFTER ONE WEEK, PRO CYCLERY ITS UP TO YOU HOW THIS REVIEW WILL TURN OUT, LETS MAKE IT A GOOD ONE HUH?? NO I DIDN'T SAVE MY RECEIPT, BUT ITS ONLY BEEN A WEEK..................!!!
Josh Sher
Their personalized customer service is matched by their competence in bike repair. Good folks!
Janet Horton
Absolutely fantastic service. Called here several times for various reasons whilst on holiday and all the staff couldn't do enough to help. Highly recommended!!
Danny simpson
Got a few mountain bike tires installed very professional a very knowledgeable staff
Fancy Shoes
Very helpful and knowledgeable. Had a good experience here. Special kudos to the girls that make most things happen here, and to the mechanic who helped me out. 🤙🏽 …
Melissa Balconi
Very friendly staff that helped me get a bike rental. Best pricing in Vegas!
Your City Speaks
Very nice staff that helped fix a problem with a bike I picked up at a garage sale. I was in and out quick.
Mark Kelly
Wonderful customer service, thorough, friendly just an overall good nice professional bunch. Highly recommend them.
Eric B
Professional staff, they didn't try to upsell me on anything, and actually found suitable and less expensive alternatives to my choices. Very likely to go back.
Ray Irwin
If you are into cycling this is the place to go in the Las Vegas area. Great service all around.
Kyle Voodre
Great place with a friendly, knowledgeable and honest staff. Ryan is definitely the guy to talk to
Michael Collander
Very helpful and friendly, helped me with a new tube for the kids bikes.
Gary Williams
Great staff, helpful and knowledgeable. I have gone in a few times with small issues and they have been awesome each time going above and beyond to help.
Giovanni Cespedes
Great store, good bikes and excellent service.
Mark Davies
Popped in from the UK, ha! Grabbed a few item's. Great help from the staff a great place
Cole Dillon
Good people good work. Willing to work out a deal 10/10 will always go back.
Tony N.
Awsome staff! Very helpful and knowledgable. From out of town but will visit again.
Nate Cranmer
Nice staff actually trying to help, not just trying to upsell. I am happy I found this place.
B. Hegglin
Everything fine. Great cycling shop!
Ryan Stribley
Staff was extremely helpful and knowledgeable! Excellent shop!
Miguel Lugo
They have the best customer service and good prices
Alex Federowicz
Great shop, extremely friendly and knowledgeable staff!
T2the Heart
The staff is friendly and generous when answering questions.
Jeremy Wood (Ex_Fat_Guy)
Good prices, friendly and knowledgeable staff.
Reynaldo Flores
Dave is a great guy greats service and customer care
Lawrence Grimaldi
Great service I will recommend this place to anyone
Andrew Bruce
Friendly helpful staff, and a great shop!
Jonathan
Love the helmet I bought.
Laszlo Lalusz
Friendly place, love it!!!!!!!! By the way, see you Saturday.
Baltazar Ramirez
Great service David number one.
Josh Lacy
Awesome place. Highly recommend.
Maria Carrillo
Very nice bike shop.
TheMikiloo
Knowledgeable staff! And inventory....$$$$
David Renteria
Amazing! Really helpful people
Michael Haber
Helpful sales staff
Dion Miguel Croes
Very good service
Zach Nguyen
Great rental bikes. Had a blast biking to red rock canyon
Luk_007
Cheryll Tan