Reviews of Trek Bicycle Chelsea. (Bicycle Store) in Hoboken (New Jersey).

Trek Bicycle Chelsea

193 Reviews

104 Comments

Bicycle store

Bicycle store

183 8th Ave, New York, NY 10011, United States

Description

Information of Trek Bicycle Chelsea, Bicycle store in Hoboken (New Jersey)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Trek Bicycle Chelsea

Reviews of Trek Bicycle Chelsea

David Mark Decherd

Great experiences are not often the norm in the service industry. However today was a wonderful exception. Terk Bicycle Chelsea and in particular Marcus delivered. You know what struck me the most about my purchase today. The ease and comfortable manor in which they operated. I felt like they were real and the way they treated me was the way they treat everybody. You could just tell they were genuine. Extremely happy customer.

S. M.

First of all if you don’t love biking, you wouldn’t get the value of having a Trek bike. But if you do love biking and one of the most beautiful and well built bikes in the world, you will love this shop in Chelsea! The guys are great! You feel like the attention is about your needs and wants! And they know how to fix your bike right but also getter bike you need! I tried a couple of them ! Before I bought mine. If you are just in need of a tune up, or if you are in need of a new bike , any terrain, I suggest you come to the one and only in Manhattan!!! Trek Biking Chelsea !

Martha Lee

Took a recently acquired Dahon bike over to the Trek bike shop to get it checked out and gussied up. Marcus did a great job and he and Malik were super friendly and made me feel really welcome. It’s my local shop as I live around the corner so I’m thrilled that it’s also awesome. Will be back for tune ups, etc! Definitely recommend

Zsolt Rozsavolgyi

A great experience, my faith that there are friendly and knowledgeable bicycle technicians out there has been officialy restored. The tech here actually new (a lot) more about bicycles than me, was very friendly, didn't overcharged me (didn't even want to charge me at all!), repaired my bike quickly and on the spot.

Matthew Ng

I had the best bicycle buying experience ever from this shop. Travis and the crew there went above and beyond to accommodate all my questions and requests as I tried to find the best way to trade in my bike and get a new bike at a great cost. Long story short I could not be happier with the end result, love my bike, love the support I get from this shop, and even weeks after purchase I still email them with questions to which they are happy to get back to me on. BEST SHOP EVER!

Lloydel Beckford

Malik was very helpful in helping me find the right bike helmet, was very patient with me as we goes through each one at time until I get the perfect fit. I was even able to pay part in cash and the rest on my card. store All their ssociates are very friendly & helpful. I highly recommend here. These guys makes shopping and finding the right accessories a whole lot easier. Thanks to Malik I walked out feeling a whole lot better than when I arrive.

Natalia Giraldo

Awesome experience. Marquis is extremely knowledgeable and helpful. I will definitely come back.

Hovig Melkonian

I have a classic bike and wanted to be sure my bike would be serviced by an expert. I was assisted by Marcus who was patient, detailed yet excited to walk me through the service the bike would need. He provided me with options and his personal recommendations to keep the integrity of the classic bike. Stalin was the technician who mastered his craft and meticulously, cleaned, tuned up and added the items discussed with Marcus. It’s mint! Thank you both! Highly recommend!

Jordan Bergtraum

Your people are always fantastic. Marcus in your Chelsea NY location is awesome. The test ride went great and you sold me a new bike I barely needed but wanted. Kyle was also really great! And keep up your service. I bring my bike in all the time for little issues and you never charge me. This is a HUGE reason I went with Trek for my 2nd bike.

Makentosh Pro

Sweet Trek facility. Talked to Derek for a few minutes about a potential dropper post. Derek was insanely kind and guided me through some of the options and levers with clamps. Derek knows his items that's for sure. Thanks a megaton guys!

Mr. Blonde

Just purchased a Trek Roscoe 8. Steve was a cool dude, helped me out big time. Very knowledgeable and helpful. The other folks working there were also helpful and all genuinely nice. The shop has it all, it’s modern and clean as well.

Matt Pilat

I had my mind set on a dual sport 3 bike for a while now and this place was the only one that had the bike in stock in the XL size. Malik at the store was very helpful and knowledgeable. Along with help with purchasing the bike, he also installed a optional cup holder accessory for me. All the guys there were nice and friendly. Highly recommend.

Jason Zhang

Shoutout to Steven and Travis, they are extremely friendly and helpful with my dream bike purchase. They were patient and thorough at explaining the part selection and answering any questions I had. Highly recommend!

Maury Feinsilber

Had an emergency repair the other day not long from closing time and the VERY kind and expert mechanic figured out exactly what was wrong and did the work needed perfectly. Two thumbs way up.

Karena Reiter

Steven was a pleasure to deal with. All the TREK personnel are professional, knowledgeable, and prompt. I recommend TREK Bicycle Chelsea without hesitation.

Diego Fernando

It's an awesome store and I recommend to anyone who needs to repair or buy a new bike. I will give it a 20 star store and everyone is friendly and welcoming.

Miguel R

Great customer service. Very helpful and informative. Would go there again.

Deanna Easton

John and Beth were fantastic! they got me fully set up on my new bike. They recommended great accessories to make me and my bike both safe and secure. I can't wait for my next day off to take it for a spin!

Annie Escalante

The staff is super helpful and friendly! Also knowledgeable

Betsy Hafkin

Excellent servie and very friendly. They tuned my non-Trek bike up expertly. So glad I found a place convenient to work that I enjoy visiting.

David Parker

The most friendly staff. Bring my bike here for tune-ups. They always call with a diagnosis and an estimate. Fully explain needed repairs and all seem reasonable and expected. Being in NYC, they value the time you don’t have your bike and try their best for a quick turn around.

K I

These guys are very professional, polite, and respectful while providing best repairing service to my cheap bike. They inspected my bike as I requested and gave me recommendations which were totally affordable. At the end I got a better ride than ever after their amazing job. I willingly spent some extra money without any regret. Thank you for your service.

Robin Arbaje

The products are of great quality but the most important thing is how TREK backs its' products with its return policy. It gives great peace of mind to the consumer and one is more willing to try a product that a company stands behind so strongly and confidently. In the TREK store in NYC, I was taken care of by a Sales Manager by the name of Steven. He was great explaining everything to me and educating me on all the questions I had regarding TREK equipment, seats and anything bike related. Would return just for the great products, experience and for great customer service.

Marina Leung

Staff was very knowledgeable and friendly … willing to go through the specs of the bike, helpful with questions

Kryssy A

Trek Chelsea has gone above and beyond to make our visit to their store such a gratifying one. We went for my boyfriends bike. Steven, the manager, is a problem solver. He made us feel heard and that our business mattered. He was extremely knowledgeable, friendly, kind and attentive when it came to setting up my bike. He was so great, I am picking up my new bike later this week. We truly do appreciate the wonderful customer service he has provided and has made Trek Chelsea our new bike home.

AJ Xperience

IMPECCABLE PHONE SERVICE with Sam the Service Manager. I’m a beginner and had a few questions about the Domane AL 3 bike and inventory over all. Sam went above and beyond to adequately and enthusiastically answer all my questions and gave me tips and advice on information I was not aware. If there in-person is anything like this awesome phone service I just experienced, I’ll definitely have the Chelsea NYC location as my GO TO PLACE for all things TREK & cycling. I highly recommend. Check ‘em out!

Matthew Carnino

Just picked up my bike, helmet and a conveniently placed rain jacket. I am a happy man. Rode my new bike for the first time in 30 years!

Ned Niemi

Great crew! They made me feel right at home-no attitude at all!

Michael DiCarlo

Marcus was very helpful along with the rest of the staff and very knowledgeable. I got my flat tire fixed so quick, It's why I keep coming back!.

Michael Broschard

These guys are awesome. I was referred here by my roommate who is a seasoned rider - I couldn't steer anymore because of its ability to fold up and I walked it into Trek and the guys fixed in in less than five minutes!! Along with a tune up and safety check. So awesome! I have had some dissappointing and expensive experiences in the past with other stores - but this place is great. Will always come Downtown to them when i need expert assistance!

Christopher Galati

The Trek team in Chelsea was awesome - courteous, professional and efficient. They replaced my gear cables and gave my bike a great tune up. Now it rides like a brand new bike. Thank you!

David Pasterski

Staff was very friendly and knowledgeable. Also they did not “dumb me down” as a lot of bike shops do. I ride often but have little knowledge of the workings of a bike (nor do I care to). Service manager was excellent. Price quoted for repairs/tune up was the price I paid. Another rarity of bike shops.

Nitsan Ben-Horin

I bought my son's bike there, and it is immediately apparent why they have been in business for so long and why they get five stars review. Friendly, helpful, knowledgeable, and deserving of their success. An Icon worthy of its status.

Rob Murray

Great guy (Baz) who checked me in. Clean & organized new store. They acquired Danny’s in Chelsea so now my free lifetime level 1 service is with them. They did a great job replacing what needed to be done on my 4 year old Trek. I was surprised it took them all day b/c it did not look busy when I was there, but, they did a great job. My trek rides like a dream. I will go back.

Audrey Rose Young

I stopped by 30 minutes before closing to inquire about a tune-up on a used Trek bike I had just purchased (via craigslist). Although I was too late to make an appointment, the saleswoman took the time to talk to me, bring out some helmet options, and give my bike a quick look-over. I ended up leaving with a helmet, and was able to fill up my tires with their pump that they leave outside.

Stephen Shen

Went to upgrade a Trek city commuter bike to a faster bike now that my weekly mileage has increased. Liked the trade-in option for my old bike. I had a budget in mind, as well as a particular model with upright handle bars. Was impressed that I could try out a few bike options before buying (shop is close to West Side HW bike path). I appreciated the advice, patience, and knowledge of the sales staff, especially Sebastián who helped me out. On Sebastian's advice, I tried out a bike with dropped handlebars, and the bike felt just right for me and my cycling goals. Would have not done it on my own, or if I had gone to a less customer service oriented shop. Happy that everything came in at budget, and very satisfied with the bike a few days and 70 miles later.

Curtis Wong

Trek has always been my go-to cycling brand, and this is a great neighborhood spot with a friendly staff. I definitely recommend!

Jonathan Jacobs

Great bike shop- very friendly and always great service. Have made this my regular shop for maintenance, repairs etc

Patrick Corbett

So glad I found this shop! Everyone is knowledgeable and friendly, but more importantly they are really in your corner, helping think out solutions for all your biking needs, and dreams. Definitely make this your LBS!

Joel G

I swung by this store to check out some bikes and I gotta say one of if not the best experience I’ve ever had in a bike shop hands down! Sebastian helped me pick the right bike and let me test ride 3 bikes with no issues whatsoever, he answered every question I had, I’m absolutely thrilled with my purchase! Would highly recommend this store to everyone.

Shannon Moore

Sam and the entire team at Trek in Chelsea went over and beyond fixing my bicycle while helping me maintain life without my bike. Very grateful for their amazing service.

Hans Richter

It's easy to trust these guys. Great work and fair prices.

Warren Tappe

Super helpful without being pushy. Great adjustment to take into account a priori customer knowledge and experience. Clear, dependable, creative salespeople. It was made very clear that our experiences and lives mattered beyond the "particular moment in the shop".

Jaap J Boelens

Great service. Very professional! They renewed oil Rohloff of my Speedhub + did a service for my bike. Can highly recommend.

Diep

Very satisfied. I went for a shifter replacement. Other shops told the waiting time would be a month This one ordered it and repaired my bike fast. Reasonable price Very good service.

Mark Griffith

Such a ludicrously excellent shop and company! Big shout out to Marcus & the gang for always going above & beyond. I could not be happier with my bike!!

Chris Montalvo

Amazing customer service and quality. They let me know all information (price, duration, whether they were busy or not) before going to the store and having my bike assembled.

Dustin Emrani

A really nice and clean store. The bikes are totally sick. The staff is really helpful and nice. I worked with Travis and he is a very knowledgable and helpful guy.

JoJo Pastors

The Trek team on 8th Avenue in Chelsea, Manhattan are resourceful, knowledgeable, experienced, are skilled mechanics and riding advisors. Recommend Marcus.

Michael O'Keefe

Trek is in my neighborhood and I needed I tune up on my bike and took it to Trek. I got great service and after care with there 30 day guarantee which I had to use. Really great experience. Thank you

Lindsey Fletcher

Very good quality products - I bought Bontrager cycling cleats (white, no laces, very sleek ;)) and they're fantastic! Aside from products, the people who helped me were professional, super super friendly, very knowledgable and the shop had a killer soundtrack playing that rounded out the whole experience. !00% will return for any future needs/wants for my cycling life and I will absolutely send friends/family there. Really cool place :)

Eric Greene

Friendly, outstanding service and they go out of their way to make sure everything is done correctly.

Michael Mathew

Amazing service, super helpful and friendly staff, on site set up, and an amazing bike. I couldn’t be happier with my purchase and experience.

Greg Jones

Great place. They took care of me right a way and it was quality service.

Jon Logan

The team at Trek Chelsea is dedicated to making the customer feel like a true hero. I wish the store was a franchise. I’d open a location.

jose moledo

Very good employees, kind and proactive, but the store dont have the model that i looking for in the stock (sold out)

Anita Jathavedam

Had a great experience at this store, the salesperson who helped me was awesome and took the time to answer all m questions. Would definitely recommend this location to my friends.

Chris Concannon

Great Experience Sales and service amazing Friendly Team Steve my sales guy was awesome explained everything about the E-Bike Trek Allant 9.9+S Great Job guys

John Espinoza

They sell trusted brands with the latest technology and have knowledgeable staff whom help me get the best of the best.

Andrew Desiderio

John and the team were beyond helpful. I can't recommend them enough. They spent a ton of time with me trying to get me setup. Thanks!

Ian Cockerill

These guys were cool - built my bike after the Danny's Cycles in Tribeca closed down and they picked it up and finished the job without any issues! Great guys

Paul Perrone

Staff are always friendly, explain things clearly and work is done swiftly.

Stush Brown Girl 868

The staff was wonderful.They helped me replace all of my lost items that I purchased from your store on the Upper West Side.Thank you guys again for the coupon 💜 …

Christopher Sanders

Very helpful manager and staff. Seemed knowledgeable on e bikes which I love.

Paul Duggins

Staff is very friendly and helpful.

Donald Olsen

Sam and the team were super and accommodating and had my tire replaced super quick.

Galina Arnaut

The customer service here is great! Steven helped me buy a new bike and accessories.

Kevin Almeida

Friendly and professionals, and Bilingual people too!

Val-jerry Moise

Friendly and Knowledgeable staff, everytime I go there I'm always amazed who fast and efficient the staff is. 10 out of 10 for sure.

Tony B

The staff are great and are very helpful!

Ricardo Hernandez

Great shop and fantastic service. Highly recommend

David Spergel

First time for a small repair: fast and efficient. Will be back for my next repair or purchase

Yuri Birchwood-Fuentes

The service was wonderful. The staff took time to answer all my questions and were very friendly.

James Robbins

Great, fast service, and were able to locate a difficult to find set of parts. Thank you!

dimita arrindell

Lydia M. is an outstanding sales and service person. She's number 1

Carl Danielsen

These people are super nice and helpful. They’re not just trying to sell you something.

Jason Aloisio

Best bike shop in NYC. Hands down. Don’t even think about going anywhere else.

Charles Stimson

Super nice people. Marcus is the best.

David Walsh

Very helpful and friendly staff. Fixed all issues with my bike.

Matthew Robinson

The staff is friendly, knowledgeable, and quick.

Aby

Great service; ll visit again!

CHARLES HALE

The Chelsea Trek Store has top of the line products and an excellent staff.

Patrick Forrett

Prompt, knowledgeable, friendly, engaged. Great shop!

John Barry

Always receive great service from knowledgeable and helpful staff

bryan martinez

Great help from Malik. We'll be back. Good customer service.!

Enrique Rios

Best service ever! Very friendly and professional staff.

Zeno

Great staff. Real pros. Stalin is magic.

jacky ng

Workers were really nice and helpful.

MR DUCK

Nice store and a lot of products...Great service!!!!

Karan Singh

is the TREK Marlin 7 2021edition available yet ?

Jude Vercoe

Fast honest service, only did what was needed

Christopher Terry

Reliable, friendly and very knowledgeable !

Isabel Cristina Barbosa

Great exprience! Everyone was very helpful!

Will Bonaparte

Great staff and very helpful

MZ ZM

Visited, very good selection, .

Fletcher Reich

Just great

Kim kim

Sells manager marcus is very helpful and knowledgeable when it comes to bicycles. Highly recommend trek chelsea location, you will never regret.

Edwin Alexander

It is a high quality product. I say this because I already had two and with both I have verified it. That's why I didn't hesitate and bought again. The first is in my country and the second here in NY, but it was stolen, now I'm going for my third! Excellent attention from your staff, it helps a lot to decide! It is a high quality product. I say this because I already had two and with both I have verified it. That's why I didn't hesitate and bought again. The first one is in my country and the second one here in NY, but it was stolen from me, now I'm going for my third one! Excellent attention from your staff, it helps a lot to decide!

RICHARD LENIS QUINTERO

Good attention. Some spare parts and accessories of the brand. Also e.bikes. from Trek.

Tony Delgado

It was very good the attention that they have a very courteous and friendly staff

Gabriel Valenzuela

Peter Donal

Eugene Kimberg

Chad Williams

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