Reviews of Sue's Nail & Spa. (Beauty Salon) in Grand Rapids (Michigan).
Sue's Nail & Spa
2500 E Beltline Ave SE Ste I, Grand Rapids, MI 49546, United States
Description
Information of Sue's Nail & Spa, Beauty salon in Grand Rapids (Michigan)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Sue's Nail & Spa
Sunday
Closed
Monday
9:30 am–8 pm
Tuesday
9:30 am–8 pm
Wednesday
9:30 am–8 pm
Thursday
9:30 am–8 pm
Friday
9:30 am–8 pm
Saturday
9:30 am–6 pm
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Reviews of Sue's Nail & Spa
I booked a color dip with tips. They never put the tips on which left my nails somewhat uneven and super short. I had bare spots left on my nails and my cuticles were never trimmed or pushed back. Isn’t that a part of it? I am just a bit disappointed and a little embarrassed for people to see my nails as they currently are. Aside from that, the staff are very friendly and the place is pretty and very clean.
Jay is the best for dip manicures! I asked for an ombre dip for my engagement photoshoot and they turned out perfect! Also any nail tech does a great job with pedicures! This is my go-to nail salon and I've been coming here for years!
Got to sit at tables 7 with KO and 8 with Dillon for your manicures. Clearly very experienced and talented ! Will definitely return to them when we get the chance and highly recommend!
I love it here! Thu (pronounced “Two”) is my fav. And though I just moved to GR and am new to patronizing Thu/Sue’s, she knows my preferences and goes above and beyond to exceed my expectations.
My main constructive feedback is that their top coat is trash! I take my own (OPI) and am able to get regular polish on my feet, which I prefer, because I don’t like to have my toenails filed with a regular Emory board or the Dremel.
*Update - Thank you for reaching out to address my review. Business's that respond and acknowledge issues are valuable, and appreciated by consumers like myself. I have already fixed the major issues myself, but THANK YOU for the offer. **
Friendly staff, nice atmosphere, and reasonable prices. My nail tech was very nice, but she was either very new and unpracticed or lacks complete attention to detail. The edges had considerable overlap and the finish was lumpy and uneven. Attached photos are from immediately following service. I wouldn't not recommend them, but I would caution patrons to be aware.
I came in to treat myself for my birthday and let me tell you I was not disappointed. I absolutely loved my nails. Tony was my nail tech and he knows what he is doing. Will be coming back and getting the full works soon.
This is my go to nail salon ALWAYS. I commute back and forth between NYC and GR and I will always choose this place. Tony does an INCREDIBLE job with tips and dip. The rest of the staff are incredible as well.
This is after one of my nails was a little loose I went in for a fix and Tony gave me full out Christmas glam!
Kayla got me all the way together! Finding a consistent nail tech here in GR has been hard! I moved here and heard of Kayla and I am so satisfied with the results. I will definitely be back! I scheduled ahead of time, sat in my seat right away and was done in 1 hour. I paid $60 and am leaving very happy! Thankyou so much Kayla!!!
Tony did great with my first set of acrylics ever! He delivered exactly what I wanted. Below are my nails compared to the inspiration pic I showed him. Now I’m vacation-ready!
Absolutely in love with the work Kayla did. I highly recommend her!
I've been going to Sara's Nail & Day Spa for a couple of years now. I love it because, even if I don't have an appointment, I never have to wait very long to get in a chair and get taken care of. The owner doesn't do the direct service, so she's facilitating everything and making sure everyone's needs are met....I like that approach instead of trying to run the place and do services while being distracted with running a business. The techs are highly skilled and the staff turnover seems low. They just moved two doors down from their previous location to a bigger and more beautiful space. I rarely have any problems with my nails. I never have to go back in a week to get a nail fixed because it peeled or chipped, maybe once...but that's it. Their work is quality.
My wife's so happy with her service there that we drive 3 hours to go to Jay. He is who she started with and she really likes him. Everyone there is actually very good. She won't go to any other salon.
I had a pretty good experience. It did hurt a bit when my cuticles were being done. However, the place was clean and nice, and I received great customer service from everyone.
I’ve been coming to Sue’s Nails for years. The kindness the staff has shown me over the years is beyond what I’ve seen anywhere else. Not only are the services excellent but the friendships I’ve made with the staff are priceless. You receive quality services for a great price and you get to spend time with a staff that feels more like a family. I recommend Sue’s to everyone I meet but if you stumble upon this definitely give them the opportunity to WOW you.
Kayla did my nails and I was more than pleased. There is not enough good thing's I can say about her. She's fast but good and I've gotten so many compliments. She also did my eyebrows and I will continue to go back there!! Also I think out of all the places I have went they were the cleanest and they treat you like family💙💛 …
Lillianne is amazing. Best pedicure I have had. Highly recommend her.
Love the glow in the dark polish they have currently. I've been visiting this location frequently because of the various color options they carry. They also have a points reward system. Who wouldn't want to earn a free pedicure?! They have Kayla, she does great service with both nails and eyebrows. They have lots of ther techs that can create great designs, custom shape your nails according to your finger and desired length. They offer appointments and walk ins. I enjoy visiting here regularly. They give you complimentary messages whether on your feet or hands depending on your service. Great place to wind day and relax.
Tony an kala did thee most amazing job for our girls day out well worth it
I love this place! I have gone to so many salons in GR and this is the one that keeps me coming back. The salon is spacious, well designed, and very clean. The staff is amazing and so nice! Everyone is professional and accommodating, plus a few are very entertaining and fun to talk to. I personally only go to Kayla now. She has given me a shape I absolutely love and my dip lasts a month when she does it. Can’t boast my love for Sara’s enough!
I travel 30 minutes to come here and get my nails done. Jay is the best!!
I've been going to Sara's Nails for a few years, and normally they have quality service. Recently they changed names to Sue's Nails. My visit today was a huge disappointment. They did my manicure while I sat in the pedicure chair. They barely worked on my cuticles and the nails were filed completely unevenly. The nail polish is already coming off and it's only been a few hours. I think this is because they used shellac polish instead of normal nail polish. Needless to say I will not continue to use their services if this is the professional level of care I receive.
Always a good experience. Great quality and friendly staff. Tons of color choices in regular, dip, or shellac. Just for my nails done here for my wedding and I am so happy I made the choice to come here. They did an amazing job and I am totally obsessed with my nails!
they NEVER disappoint quite honestly . service is amazing , job is done beyond well , staff is friendly . 100/10 recommend :) thu always has my nails looking so cute !!
Sara made sure to get me in to get my nail fixed that I broke at no extra charge! I usually see Jay for my nails and he is great! I saw a different tech this time but she was really nice and did a good job too! I’ve always had a good experience here! I would recommend to anyone!
Visited Sara's Nails yesterday, and it was the best shellac manicure I have ever received. Not only was Tracy super nice, she was very precise and made sure that my nails looked great! It was such a great feeling knowing that she was doing everything she could to ensure that I was 100% satisfied with my nails. I am not from the GR area, but I would happily drive the 30 minutes to return to Sara's Nails again. So very pleased, and would highly recommend!
This is a great place for a walk in visit. The ceilings are high, and the atmosphere is calm. It was my first visit in today - I got a shellac manicure and it looks pretty shabby around the cuticles. The technician I worked with cut one of the nails much shorter than the rest. We will see how long it lasts!
Regardless, still a good experience
Its very clean, and the techs here are great. But I gave it three stars because I believe the process can go a little faster if the techs would focus more on there clients then a conversation with there worker. Its happen to me twice already. A fill in and color no design, should not take hour and half. But other then that its a great place!
Amazing spot. Kayla, Henry, and Jay are all awesome (those are just the techs I have experienced!) really great at nail shaping (I always get stiletto, almond, and just experimented with coffin!!!) highly recommend. I’m a cosmetologist so it was really hard to find a place I actually liked.
This is my favorite place to get my nails done! Ask for Kristine, Damon, or Chloe they’re my all time favorites! Place is very clean and staff is always nice to talk to. I get the dip powder and it can last me over a month before I need to get them redone. They have a nice selection of colors to choose from in whatever you get done.
I went to Sara's Nails on Friday and had a wonderful experience! I am always hesitant to try new nail salons but now I have one that I will keep coming back to. The staff was so friendly and it was the best shellac manicure I have ever had! I can't wait to come back!
Have been a client now for almost 2 yrs. Have been treated very well each time I go in. Kristine is my go to girl, although I have been seen by many of the staff they are all good. I would recommend the dip powder to anyone. Last a ling time, no chips and many colors to choose from. Very welcoming and charming.
I got a full set, gel with white tip, The service was done by Tim, he did such a great job! He paid so much attention to detail, was super gentle with his touch, I was blown away! I would definitely book your next service with him :)
Jay is the BEST and always does a fantastic job with my dip manicure. The salon is well run and organized which I appreciate. When I'm in grand rapids, this is absolutely my go to place.
I love Sue's nails. Perfect manicures and pedicures every time.
They always do an excellent pedicure. I like that they require an appointment ahead of time. No waiting. This time I got a regular manicure too. They are fast, always are attentive, pedicure is always done to perfection.
Very clean and organized place. Offers lots of different services and I always love my nails when I leave. They have TVs and let you bring in your own drinks.
Very clean. Very professional. I have loved every shellac mani I have gotten here. The ladies are always kind and eager to make you happy, even if it means redoing the design. Our entire office staff entrust these ladies!
Dropped in in a Monday am. Excellent job. Very clean. Not sure how others days would be but since it was early am I didn't have to wait. I have gel nails and a fill with cut down was $23.00. I will definitely go back.
Really clean and nice. Doesn't have that overwhelming smell that some nail salons have. I got a pedicure and they did a really great job. My feet feel amazing. And a good price too.
So friendly and kind! I came in with a botched dip at another salon after only a week, and Kristine/Christine (sorry if it’s spelled wrong!) took great care of my nails and was super personable. Thank you!!!!
Great place! The prices are reasonable, they're well staffed, and the place is very clean! The staff is also very kind, and take their time making sure everything looks good! Just make sure to keep in mind; some of their polish colors don't match up well with the display, so keep in mind the colors may vary!
Would definitely recommend for getting the Shellac or Gel nails! They usually do an awesome job with these. Just recently got a normal manicure and didn't love it, they didn't do an awesome job and rushed through it so the paint job isn't the greatest. Seemed a little bit annoyed when doing normal painting.
I'm 14 and I would definelty recommend it! I have been to many nail salons and this was my favorite. Workers are nice, not pushy, they give good deals and are fun to talk to! I never leave disappointed! Go to Sarah's nails!
Went into Sara’s to get a pedicure and Thuy gave me the best pedicure I've ever had. I would highly recommend getting a pedicure here. There is a lot of nail shops in this town and sometimes feel i never get my moneys worth but today that is not true!! I will now only come to sara’s to get my pedicures. Thank you Thuy!!
Received the best manicure of my life from Nam. Fabulous experience & could clearly tell he wanted me to be happy with the quality of his work. Great price for shellac as well!
Told it would be a 30 minute wait for two people dip manicure but only waited about 10. The staff was nice and our nails look great. Special thanks to the employee named Tan.
I have only gone once but my nails looked nice, no visible chips
Best experience ever! Love this place so much. Kayla did my nails and she did such a great job. I just told her the colors and shape I wanted and let her do whatever. She did not disappoint.
Clean friendly and great job on my nails! I’m a regular and I have always had good experiences so far! Thank you Sara’s Nails
love this place! i come from jenison just to see these guys!! Kevin and tony do an awesome job..my nails are always neat clean, smooth and i am Very picky but they do exceptional !! Make an appointment bc they get busy !!
Always a good experience at this nail salon! They are very nice, accommodating and I always leave with nails that look amazing. Very clean and comfortable atmosphere.
I have only good things to say about this salon <3 I’ve been going here for 2 yrs and have never had a bad experience
Today was my fourth visit to this salon, and I can officially say I've had great experiences every time. They listen to your requests and make accommodations.
Sara’s nails is the best! I recommend to all my friends. I get the dip nails, and they usually last me about a month.
I love this place everyone is nice 5 years with them
Clean, modern salon with enough staff to walk-in and get an appointment quickly. Kayla does a great job with my acrylics!
Bad experience and poor quality at the first session. Overpriced. They did fix my nails (bubbles) when I came in to complain. Also, very friendly.
Negative: Kind of high prices, didn’t offer any refreshments, while others were offered, long wait times despite appointments (35 minutes), nail tech wasn’t really engaging, had my purse in a seat, & a nail tech picked it up without permission and threw it in my lap, Some nails are different widths
Positive: Front desk guys customer service is good, nail tech did an overall good job on full set ombré
Exceptional customer service. Very detailed and my nails for upcoming wedding look beautiful! Highly recommend.
I have a favorite person for Mani & pedis so I make sure I book ahead. They handle walk ins very well!
I got my nails done by Kayla! They look absolutely great and the marble looks amazing.
Sara's Nails is always clean and the staff are wonderful. They do amazing work.
They did a great job on my nails. They were fast too!
Love it! She has great colors and she makes sure everyone is happy 😊 …
I always walk in. I've never had to wait. $25.00 pedi out the door. All of their chairs are massage chairs.
Sara treated me like gold and was so sweet to my girls that came to watch. For sure going back.
Quick Service. Nails done very well. Thought that staff was very attentive and friendly.
Always get great dip manicures here. Would highly recommend.
Beautiful and clean salon with fantastic staff. I would definitely recommend this place.
Great place! Very clean, bright, and friendly. Will definitely go again.
great service and very nice employees! nails look great!
My fav nail place, same nail tech for years 💫💥Kayla💫💥 …
Such wonderful service and great results! Services above and beyond. I will return often.
The staff is wonderful and they always take their time and keep the place very clean
A great experience and a job well done every time! Highly recommend!
My wife loves to go there! Very good customer service!
I'll never go anywhere else. Always busy, always fun, always excellent work.
I love Sara Nails! Always friendly and professional!
Thu is the best
Jay is great also
Parking is a bit tricky...need to have a more accessible handicap parking
Clean and organized. Staff always polite
experience was great. I like coming here
Love them! Attention to detail is amazing
It was wonderful I enjoyed the service very much
I won't get my nails done anywhere else.
Delicious, good qualiry food, generous portions.
Good service very friendly an good work
Wonderful service. Great people!
love this place!! super friendly and affordable
Great service, great people, excellent work!
Amazing staff and great services
Woman was so very rough!
Love this place. Very relaxing.
great job
Jay the nail tech, is the best
Jay and Lindsey are the best!
The only place where I've been more than once !
Kayla is the best!
Excellent work and detail, and fast!
The only place I'll go
Best people that work there
Pedicure was amazing
Very nice people
Really nice people
Great place and excellent service
The place is awesome 😉 …
Great service
Fast, efficient