Reviews of Navy Federal Credit Union. (Bank) in Phoenix (Arizona).

Navy Federal Credit Union

115 Reviews

61 Comments

Bank

Credit union

4212 E Juanita Ave, Mesa, AZ 85206, United States

Description

Information of Navy Federal Credit Union, Bank in Phoenix (Arizona)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Navy Federal Credit Union

Popular times

Monday

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Reviews of Navy Federal Credit Union

Richard Baldwin

Live in the West Valley and use the tiny one off Northern and the 101.. no drive thru and the atm takes forever. When I pick up my nephew on the east side of The Valley this is my fav branch to go too. I love how well lit it is at night!!

Gary Compton

I just became a member yesterday. I was directed to Navy Federal by a friend as well as a realtor. Upon my arrival I was greeted and signed in by Flor. She was friendly and helpful. I only waited for about 5 minutes before I was called on by Lindy. Lindy was spectacular at customer service. She got me signed up quickly and not only answered my questions but answered questions that I didn't even know I needed to know. I then inquired about a mortgage loan and she was able to give me the information that I needed as well as print outs of pertinent information. Lindy then explained what I was able to do with the app and online. Overall I cannot think of anything else that the folks at Navy Federal could have done to make my experience any better. I have a lot of confidence in Navy Federal and hope to do business with them for years to come. I feel this way because of the way thier employees present themselves. Great job guys and thank you.

Kat RISTROM

I’ve had the best experience. We went to this branch with my father in law he was trying to refinance his car. Lindy was absolutely outstanding in giving him the options and being compassionate and showing empathy. Thank you lindy!

Julia Burnett

Love the people at the Mesa branch. Wish they would open a branch near Apache Junction.

Veronica Mathis

Very well organized and professional. I like the way they treated me and they had me in and out in no time.⭐⭐⭐⭐⭐

LANCE T STEPHENS

Very friendly, professional atmosphere. A great institution for all your banking needs.

Conrad Eisele

I've been using Navy Federal for awhile now and the branch office itself is always friendly with the attitude of a sort of "see it to the end" kind of mentality. Personally I have not gone in there that much as I use their excellent banking app which even accepts your finger print for a password on the mobile app, something I find very cool and have not seen in other banking apps. But when I do go in there it is always very clean, service is exceptional and if you need something right away you can always call their customer support number and you'll have your issue hopefully resolved in under 30 minutes, just note if your in the service (Not sure about retired military/family I assume not) they will state your rank and last name like your on a base.

Luis

Awesome employees 25yr member 46 yrs old myself I have never had a problem they could not fix or help me with. My brother was brought in as a member and he was recieved with open arms and all the help he needed. We maintain good standing and are blessed with all the bank has helped us with .I am on my 3rd vehicle purchase ......one uncontrollable problem is the virus garbage ,but as a marine we overcome and adapt.

Mark Steagall

Extremely friendly staff and amazing customer service. Though, I dont understand why they are constantly changing out their employees. I dont know if they are low trust or just hire as many people as possible for the tax write offs. That part sketches me out, but an over-all great experience. Very military and veteran friendly establishment. Come here to refinance anything if you're military or veteran. You wont regret it.

Rico (Ponyboy)

Always great service and always helpful. Things to know before you go...currently in branch service is suspended due to construction. They do offer limited curb side service. The drive thru is open BUT the drive thru ATM is not.

Kayla Clark

Absolutely love this bank!! My kiddos have their accounts here as well now and have been saving with excitement! I have never had a single issue with this bank and I have been banking here for almost 3 years now. :)

Bill McGowan

This is a good credit union that looks out for it's members. I have had 2 auto loans with them and the next one will be with them as well. I recommend this financial institution.

Desiree Roman-Rodriguez

Very nice location and the waiting area is comfortable. We were told by the corporate office that this location had a business center that we could utilize to print documents and fax. This was not the case. They did have notary service but we had to go elsewhere to print up the documents, come back to have it notarized, and go elsewhere to fax it.

David Liddle

I've been with Navy Federal for almost 30 years and I'll tell you what, this is the best credit Union one could ever be a member of. I couldn't be more pleased. I wish they'd I wish they offered insurance like USAA, if they did I would put all my banking needs in insurance needs with Navy Federal

Eric Cramer

Good bank over all. Only problem is on site atm's never seem to work at Greenfield and baseline location. I Work past there open hours so I've had many issues not being able to put money into my account to pay various things on time like Bill's. Would give 5 star if there atms didnt suck.

Frances Morris

This is a wonderful, service oriented, knowledgeable group of people I have ever been associated with. They are always pleasant and willing to go the extra mile to meet the needs of the members. Thanks for always being ready to help.

Tameisha Walker

When the inside is open they have great customer service. However, due to covid they are asking members to use atm or drive thru. This wouldn't be a problem if they had more then one out of three lanes open!

BRIAN HILL

Been doing business with them forever and it is always easy especially if you need a loan and have a job. They`re rates are almost always better than most. Great institution. Here`s a little hint, "If you don`t have the money in your account, don`t use your card".

Raul Garcia

Thank you to all that have served! Home of the free because of the brave. Great service been banking with Navy Federal for about a year and now getting a mortgage from them. If youre paying fees its possible you suck at balancing your check book or like the conveinance of swiping that plastic. Any bank or credit union is a business and conveinance is a service...not rocket science people. I have paid my share of fees too but learned quick how not to.

michael marshall

I've always had an exceptional experience at this location as with most other branches. All employees always treat me with the utmost in dignity, respect, and professionalism and are always able to help me with my needs.

Jorge Vasquez

Friendly place! They can print Debit cards on-site, I was in and out in 10 minutes.

Eric Rice

I've been a member since 1994 when I joined the Navy. They've always been my go to Credit Union for loans. Excellent service!

Fredy

Very good service, just please update hours on google. Wasted time and gas on a Saturday.

Captain Zeke

Fantastic staff and prompt service.

Aaron Hardaway

Customer Service is A1 and they print cards here at NFCU. Location is easy to get to as well.

Cesar

Nothing but great service. Can't wait until they do everything themselves like USAA. I'm moving all my business there.

Jennifer Sullivan

This bank is always friendly and quick. I love this credit union.

Guest 1

Great customer service, always ask what they can do for you.......

Ginger Chandler

You are the best! Thank you for understanding my needs and helping me achieve them. Always great customer service.

Mike Cofer

Best credit union out there...nothing but love for Navy Federal

Griselda Martinez

Free checking account and there are Credit Union ATMs that you can use at other cities.

Jason Golden

Thank you for the service you provide. Most excellent!!! Very groovy, as well consistent problems solvers.

David Venegas

Best rates on everything. Car loans, mortgage, credit cards, personal loans etc. Etc. Etc.

Jonathon Allen

Have an account here for the past 10 years. Absolutely love my bank.

Matthew Winner

Favorite branch to go to. The workers are helpful and are know the information very well.

Jessie Becktell

Navy Federal has been there for us through our military moves and we have zero complaints!

Rico “Remnov”

Great place with fast service. They are always willing to help with any issues

Matildas Collectibles

Great customer service. inconvenient location due to no other branches

Bobby N

Overall, the best financial institution that I've dealt with in this country.

ANDY SEWELL

This place has the best customer service, quick at answering the phone when you need help.

Natasha Sweeney

The best customer service! Thank you navy federal

Nicholas Pappagallo Jr

Great branch!

herminio meneses

Always friendly. Quick and easy transactions

Donald Harmon

It a great bank with the service it offers

David Hatton

Been with them since 96 and still love them.

Harry Whitby IV

Quick and easy!

Harry Poly

Love this bank and the tellers

Kathleen Bodensteiner

Wonderful, helpful, and very pleasant.

Clinton Haverly

Best bank in area

Carissa Ervin

15-20 minutes from ASU

Donald Kaisamba

Met my needs

Misty Ketchum

Nice & friendly

Robert Humphries

Fast and Pleasant.

Mark Scarfone

Outstanding

Aldo Herrera

Everything

Nicole Marie

Isaiah was absolutely fantastic!!! My husband and I came in this morning to set up our accounts and apply for an auto loan, and I am so very happy we had the privilege of meeting and working with Isaiah. He was genuinely kind, funny, professional, and had phenomenal customer service. I honestly can’t recall ever working with someone as awesome as he was, truly. He answered all of our questions, and was so patient. Thank you so much, Isaiah!! I hope he sees this review, and receives the praise that he deserves for his hard work!!

Leafe Q

Robert Sabala

Jaarly Beausejour-allen

Aaron Regynski

Joel Whitfield

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