Reviews of Vanderbilt Credit Union. (Bank) in Nashville-Davidson (Tennessee).

Vanderbilt Credit Union

33 Reviews

7 Comments

Bank

Credit union

2900 Vanderbilt Pl #100, Nashville, TN 37212, United States

Description

Information of Vanderbilt Credit Union, Bank in Nashville-Davidson (Tennessee)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.

Map

Open hours of Vanderbilt Credit Union

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Reviews of Vanderbilt Credit Union

Mark Sidebottom

We live in WNC and were coming to Vanderbilt Med Center for surgery, arriving on Sunday. Friday evening after hours the hospital called and wanted an extremely large down payment by 8:30 on Monday or my surgery would be cancelled. Vanderbilt Credit Union is a shared branch of our normal credit union so we arrived there when they opened. The teller (1st window) listened to our story, knew she couldn’t help us but apologized and got what turned out to be our angel on earth. Mr. Mike McDonald, President and CEO appeared and took us to his office. He patiently listened and offered easy solutions for us, discussed with another employee and then offered to discuss with the hospital when they called us back. We waited in their conference room until the call came in and Mike was right there to take over. He offered the options to the hospital and told them our personal check would be good unless they wanted money wired. They agreed on a check and at that point Mike walked us through the maze of the hospital to the exact person we were told to deal with. It’s rare in the business world, to run across such an amazing, caring, compassionate human being but Mike is all of those things and more. I could never recommend this credit union enough, they truly care about their members, even “shared” members and the level they go to making sure you are satisfied in unmatched. Thank you again for everything, we are eternally grateful

The BacDoc

I joined the Credit union as a medical employee, because I was sick of the fees at B of A and disappointed with their conservative lending criteria. I was impressed from day one after walking in and meeting Mike, the Credit union Manager. I recently applied for a refinance on my car that I only had four months, and also applied for an unsecured debt consolidation loan. I was initially turned down for them both, but I was working with Anthony, what a breathe of fresh air by the way. He told me, they have a Credit committee made up of my peers who could take a second look at them. They did and they approved me for both of them. I have nothing to say but good things about Vanderbilt credit union, Mike, Judy, Reggie, and especially Anthony are all rock stars in my humble opinion. I am forever grateful 🙏...

Elena Carro

I first worked with the VCU for my first car loan and now I am beginning to think about purchasing my first home! I worked with Anthony who was incredibly helpful and available on my car loan. He made it such an easy process. For my first home, I recently met with Michael and he was very realistic about the pros and cons of buying a home. I appreciate the holistic approach he took to helping me figure out what move was best for me right now. You can’t go wrong at the VCU! I have only worked with genuinely good people who want to help.

Mark Strickland

Good evening, I wanted to let you know what I observed on 1/25. Ms. Wombley, one of your tellers who displayed one the most wonderful acts community service I've ever seen. I observed Ms. Wombley who serviced an Vanderbilt employee who apparently who had trouble getting his pay check for 4 weeks due to a supervisor error possibly. The employee was so upset that he wanted to quit. Ms. Wombley managed to change his mind, by advising him to get his supervisor involved. The gentleman, left happy and confident thanks to Ms. Wombley's actions. I felt obligated to commend Ms. Wombley for her action's on this day. - Thanks

Carlos Campos

Customer service was great and the loan refinance process was easy! I had the pleasure of working with Anthony. He made the auto loan refinance process extremely easy to follow and did a great job answering all my questions! I would definitely recommend the Vanderbilt Credit Union.

Bob Rochford

We were treated fairly by Michael and team when we looked to adjust our mortgage. He took the time to help us understand the options and the pros and cons behind each one. We will continue to use them in the future and would recommend.

Alice Randall

Vanderbilt Credit Union is a friendly and effective institution that makes the everyday challenge of managing money less of a chore and more of a community effort. Have a dental emergency? A leaking roof? They have heard it all before and the are ready and willing to be of help if they can. This is a financial institution that truly cares about its customers.

Contact

Photos