Reviews of Service Credit Union. (Bank) in Manchester (New Hampshire).

Service Credit Union

23 Reviews

14 Comments

Bank

Federal credit union

725 Gold St, Manchester, NH 03103, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of Service Credit Union, Bank in Manchester (New Hampshire)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Service Credit Union

Sunday

Closed

Monday

9 am–5 pm

Tuesday

9 am–5 pm

Wednesday

9 am–5 pm

Thursday

9 am–6 pm

Friday

9 am–6 pm

Saturday

9 am–3 pm

Popular times

Sunday

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Monday

9
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Tuesday

9
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Wednesday

9
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Thursday

9
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Friday

9
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Reviews of Service Credit Union

Shawn R.

Best credit union my wife and I have ever had. Been a member since 2006. Great helpful friendly staff and manager Sarah. All there when you need them. Nothing but 5 ⭐⭐⭐⭐⭐. All across the board. Never do I want to change credit unions. St. Mary 's has been the worst I've ever had, and TD bank you always have to have no less than $100.00

Mike N

So I had an issue that I tried to handle at the Hudson location as it was closer to my work. The woman at the Hudson Walmart was rude and condescending so I closed my account. Fast forward to two days ago I stopped in to speak with Hunter at the Manchester branch about my issue and why I closed my account he was super knowledgeable about everything told me what to do if that happened in the future and not only did I reopen my account but he got me a better account setup than my last account (I had the old account for 7 years and my banking needs have changed). Thank you Hunter! I think the Hudson branch could learn a thing or two from you!

A BE

***UPDATE*** After posting my original post I got a call from Hayley at ServiceCredit Union. She apologized for how my conversation went with memeber services as it was not handled how it should have been. She was super compassionate and understanding and gave me important info on their change with ATM fees and gave me a website where I can locate ATMs near me that are affiliated with SCU and would not come with a fee charge. I feel so much better as I did not want to have to cancel my account and it felt good to feel valued as a customer. Thank you Hayley! I have changed my original 1 star rating to a 5 star rating and appreciate that someone reached out to me about my experience. It really shows that’s SCU cares. *ORIGINAL POST* I have had my bank account at service credit union for years. One of the main reasons I signed up for an account here was because I was told that there were no ATM fees so I thought awesome! There aren’t that many service credit unions in my area so their ATMs were not easily accessible but I thought with the no ATM fees I was golden. I have not been charged an ATM fee the entire time I have been a member up until last month. I thought it was a fluke as I had never seen it before and then it happened again last night. After calling member services today they told me that they have always had ATM fees their system had just been down for a while that’s why I had not gotten them in the past. I asked if it had been down for years (as I’ve been a member for years and was told differently at sign up). I was told they were not sure how long it was down for. I really thought that service credit union was different than other banks but today I was proved I was wrong. I will be closing my account today which I told the representative on the phone who didn’t seem to care what so ever that they were losing a loyal customer of many years. Over the years I’ve also recommended many people who have opened accounts here because I was so happy with how honest and customer orientated service credit union was. Very very disappointed. Thete were some things in the past that happened to my account that I overlooked because I loved the service too - like cancelling my debit card because their systems were hacked and only sending me an email instead of calling me to let me know so that when I was in the middle of buying groceries and my card was declined I ended up having to go without my groceries and any of my money until the next day because I do not always check my email on a regular basis. And another time having a fraudulent charge from a state that is more than ten hours away from me that took all of my money account (don’t you think that would send out an alert or something) and then I had to spend the next two hours on the phone trying to get my money back which didn’t get back into my account until five days later. Just very disappointed that’s all and thought I’d share my experience. This post does not have to do with this particular branch but I could not find a spot to post a review for members services.

Matthew Turpin

Stephanie is the best! Very very helpful and goes above and beyond. Last time I was there a young black woman who I wish I remembered her name was extremely rude and condescending and did not care about my issues or concerns at all. The next time I went I was lucky enough to get Stephanie who is the best she fixed everything for me quickly and politely and treated my problem like it was her own. Can't say enough good things about her!

arrivetoday

Been dealing with service credit Union often on for over 30 years. Always extremely professional and courteous. Some of the best rates around on car loans and CDs

STARSD

Got me away from that finance company in California where no one knew how to speak proper English... Refinanced at a great rate!

Beth D

Everyone here is super friendly. I just wish they had a few parking spaces designated for banking customers only like the branch in Concord Walmart does. Regardless, I love this bank and this is my favorite branch.

Sherry Xhufi

If your looking for the best customer service. I recommend you go to Stephanie never met a person that goes above and beyond for customers thanks again Stephanie she deserves a raise for sure.

Troy Finch

I am a memeber here and I absolutely love the service and the people. Most of the workers here know me by name and have my account ready to go when I walk in especially Letha or is it Leatha?