Reviews of Digital Federal Credit Union. (Bank) in Manchester (New Hampshire).

Digital Federal Credit Union

96 Reviews

28 Comments

Bank

Federal credit union

369 S Willow St, Manchester, NH 03103, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of Digital Federal Credit Union, Bank in Manchester (New Hampshire)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place does not have the best rate, this doesn’t mean they have a bad service or don’t treat the customers fine. Take into account that usually people only give reviews when they are angry, and not when they are happy.

Map

Open hours of Digital Federal Credit Union

Sunday

Closed

Monday

9 am–5 pm

Tuesday

9 am–5 pm

Wednesday

9 am–5 pm

Thursday

9 am–7 pm

Friday

9 am–7 pm

Saturday

9 am–3 pm

Popular times

Sunday

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Monday

9
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Tuesday

9
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Wednesday

9
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Thursday

9
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Friday

9
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14

Reviews of Digital Federal Credit Union

Beck Sousa

I made an appointment to update information on my account. The bank was extremely busy so my appointment was a little late, about 15 minutes. No biggie, it’s a Friday. Alice was incredibly kind and apologized for the wait. She got everything done I needed to do quickly and efficiently while also being a super person to work with as a customer. Kudos to this place for having exceptional people like her in the branch.

Stan Glotov

I could not log into my newly created account and had several questions regarding car loan for which I could not get assistance over the phone and online. However, Michelle B. from this branch really helped me out and answered all of my questions/needs. I really appreciate her professionalism, care, and help! She resolved my problem and assisted me in very courteous way! I am also grateful for several other employees who assisted getting back to me regarding car loan. I highly recommend this bank, especially for the low percentage rate on car loan! Thank you!

Isabella Galopim

I had such a good experience. Natalie helped me create an account for DCU. She was so patient and so sweet that it made it a good experience. I also recommended DCU for anyone looking for a good bank for first time car loaners..

William Hodgkins

Yesterday, walking into the DCU Manchester branch, I really needed someone's help. The person Michele, (who has been a huge part of my banking success), was not in at the time. I was leaving on a 2 week trip the next day and was told by a auto insurance rep. that the "Rental Agencies" DO NOT accept bank debit cards. I was in panic mold. But, I was seen by Paula in Customer Service and she was able to successfully sign me up for a line of credit on a Visa card. I was floored. Not only did she solved a huge eleventh hour problem, but she did it quickly and professionally. It was like meeting someone for the first time, enjoying the conservation, and quickly resolving my problem. I was so impressed with Paula. This is always the great service I receive here at D.C.U. Thank you Paula for saving my trip and being so kind and professional. The kind of service I've come to expect at D.C.U. Thank you, again.

Diana Harris

I went in today to sign up for a checking and savings account and to talk about potentially refinancing my 26% interest rate car loan. When I got the loan on the vehicle I had no option but to accept the rate, and not knowing too much about loans I didn't realize I was paying over $6,000 in interest. I planned to just discuss my options with refinancing today as I figured it would be a long, stressful process, but as soon as I told Cindy Lavigne what my interest rate was she said, "ok, yeah we're going to fix this right now." In under an hour she had me signed up with a checking and savings account, and a new car loan with a 2.2% interest. I will now be paying $500 in interest, rather than 12 times that. I was almost in tears honestly. Aside from all that Cindy helped me with, she was also just very pleasant, supportive, and quick! Not to mention that it seems like this bank offers some really great functions on the app, and 0.5% back after you put your first $1,000 in the account. I honestly don't think I'll ever switch from this bank!!

Papa Joe Storytelling

This branch has the coin counter, as well as free coffee. DCU isn't perfect, but they are human and know it. They always make things right. I left TD Bank for DCU. Convenience isn't always best. I want to do my banking with people who care and the best way to check that out is by speaking with the employees. I didn't choose to use TD Bank anyway. They bought the bank that bought the bank that bought my neighborhood bank.

Mario Cavallaro

Drove to Merrimac NH because it's the only drive through available in NH. All other credit unions have drive up windows not DCU. To those who went to Merrimac you know my experience. Thirty two cars ahead of me when I got there and two and a half hours sitting in my car. I guess their are not as concerned about customers as they say they are. The governor wants banks and credit unions open. Help your customers or you will lose them.

Joshua O'Leary

Have been using dcu for about 4 years now and have always had an amazing experience with Robyn Vanloo. I have had very few times where I have had to use another representative and everytime I had walked out feeling very dissatisfied. Can't say that when it comes to working with Robyn. She's knows my whole story and even remembers things that have happened months prior. Absolutely fantastic, very personable, just all around amazing customer service. Thank you so much Robyn!

Bernice Dodge

I like them because they're in my backyard pretty much and they always take great care of me when I go there. I do not belong to that credit union but I use them all the time because they have shared banking. I would recommend them to anyone.

Michael Soucy

DCU has been helping our customers at Shuttles Auto Sales acquire auto loans at very competitive rates. The Manager Janine is WONDERFUL! Fast approvals and friendly service!

Tu Anh Duong

While their wait time might be a while, their service, on the other hand, is impeccable! DCU offered everything that I was looking for that the big banks in the city (Bank of America, Citizens Bank, and TD Bank) could not match!

LAURIE BATISTA

I wanted to take the opportunity to express my positive and professional experience with Nico Buccieri at DCU in Manchester. He took the time to explain everything, coordinated times to meet with me when I needed him, and went above and beyond to deliver top notch customer service and he is a wealth of knowledge! I won't see any other banker unless it's Nico Buccieri! THANK YOU, NICO!!!!

Andri Kyrychok

The best bank someone can have. Do yourself a favor and bank using a credit union. Super helpful people and say goodbye to fees. Highly recommended.

Rick Reihl

Banked with Citizens and St. Mary's and had absolutely dreadful experiences with both. DCU is incredible in every way and I can't recommend them enough. I'll never go back to a bank.