Reviews of Space City Credit Union. (Bank) in Houston (Texas).

Space City Credit Union

176 Reviews

113 Comments

Bank

Credit union

3101 Harrisburg Blvd, Houston, TX 77003, United States

Description

Information of Space City Credit Union, Bank in Houston (Texas)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Space City Credit Union

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Reviews of Space City Credit Union

APPLIANCE COWBOYS

I used to have all my personal and business banking needs with a known bank and never felt welcome. At Space City CU I feel welcomed every single time me and my wife step into the bank. They Always make sure everything looks good in the accounts and always answer all my questions. From the Teller line to Member services everyone is great. Riley, Eddie and Laura are very knowledgeable in their departments and always go out of their way to help. Thank You Space City and Staff my Family and I appreciate your hard work.

Clarisa Torres

I have been with space city for a couple of years! I am a member and have my auto loans with them. Laura is so helpful and knowledgeable! She is truly the best at what she does! I totally recommend it. Also, keeping in mind that they are a small/local CU but get the job done!!!

Larry Garza

When sccu used card valet app, I got notifications instantly when using my card. Since they use their own app now, I get notifications the next day. I hope they change that. Other than that, this bank has truly helped me through some tough times in my life financially. I truly like this bank and all their help.

Micayla

Ive been with Space city for about a year and a half now , I can honestly say that today was the best service i've had since ive been a member with them. Ms.Natalie and Ms.Andrea are both very sweet , knowledgeable and understanding. They helped me with tips I didn't know about , also helped me find different ways to better my future. It is much appreciated. I came in highly irritated but by the time I left , my mood did a complete 360. Thank you ladies again !

Billy Holloway

Been doing business with Space City CU for 16 yr. When it was time to get my wife new car I call Laura Zavala. Told her ready to buy a car , she told me to have the Dealership send invoice. I was in and out the dealership in 2 hrs with new car . Thanks Laura Zavala for all your help

Christina Delafuente

Great customer service. They handle the loan process in an easy and quick manner.

Joanna Julian

Had bank fraud for the first time and was so stressed out. Everyone at the credit union was helpful and kind and a big thanks to Tiffany Burk at the Harrisburg location for seeing me through the whole process and explaining everything to me! I’ve been here at this credit union for over 30 years and it was my first bank and there’s a reason I stayed this long. Their dedication to their clients is top notch!

Oile Caraballo

Excellent customers services. All the Staff is friendly and very professional. As a member, I feel like home with my family in every visit. They provide safety, confident and support. Thanks to Laura Zavala for his job.

natalie torres

Laura in the loan department is absolutely amazing! I have received three loans with Space City (each time Laura assisted with the loans) She has ALWAYS gone above and beyond! I have banked with a few banks and I must say Space City tops them all!! Laura thank you so much for all of your help throughout the loan process. I recently applied fora second car loan which was approved the same day! I found a vehicle a few days later and Laura had funds transferred to the dealership within 15 mins of me signing paperwork! Even the salesman were shocked at how quickly she responded (: Proud to be a member of Space City Credit Union.

Jay Murphy

It’s only fair I give space city a big thank you after helping me with an auto loan… Not to mention at great rates too. Everyone was nice and respectful. I’d like to give a special shout-out to Andrea who was the most patient with me. Even after me changing my mind and deals falling through, she was there with me for every step... I always left with a smile on my face. Thanks

Willette Caldwell

Space City credit union service is awesome I never had a bad experience with customer service everyone is very polite go above and beyond to help Michelle Aguilar is awesome she has a very nice personality she treated me with so much respect,she's very passionate about her job I also spoke with Adrianna she's also awesome thanks ladies 🤗for your great service

A G

I worked with Laura Zavala at Space City Federal Credit Union. She helped me and my son with a vehicle loan. Laura was very helpful throughout the entire process. Laura also assisted my eldest with his own vehicle refinancing at a much lower interest than his existing vehicle loan. I would recommend Laura for anyone requiring loan assistance at Space City Federal Credit Union.

David Espinoza

Absolutely the BEST! We are very pleased with the attention to detail and service we received. Laura Zavala went above and beyond to respond to us quickly and answer any questions we had before we asked. We are very appreciative and couldn’t of asked for a better experience! Thank you Laura, you make a difference!

Craig Carver

Paula is the BEST!!! I would give 10 stars if an option. Thank you SCCU for all you do.

Ricky Nguyen

I recently received help from Andrea S. In the loan department and she was very helpful in helping me finance a vehicle. Andrea kept in contact even after Space City hours which was very helpful since it was my first time financing a vehicle by myself. I am very thankful for space city. Also I’d like to point out that Eddie was super helpful in my purchase as well. Eddie and Andrea went way out of their way to help me get what I needed for my job and I cannot complain about the amazing rates Space city has to offer. Literally no other financial institution can do better than space city. Thank you so very much Andrea and Eddie.

AverageRoger

Lowest interest rate I could get and great people. I was recently helped by Laura Zavala with the purchase of our new to us SUV. She was very attentive, informative, helpful and professional. She kept me in the loop throughout the entire process and made sure I felt comfortable with the purchase. Could not be happier with my experience.

Tony Gordon

I have been a member of Space City Credit Union for 20+ years. I have always had exceptional service. Just wanted to share a recent experience with Manuel Quintanilla Sr. Member Service Rep. He resolved a debit card issue that I was experiencing with the utmost professionalism. He listened to my concerns and promptly resolved them. He is courteous and focused on customer needs. He is truly an example of what customer service is and should be and definitely an asset to Space City Credit Union.

Dorsey Moseley

Space City Credit Union made me feel right at home. Mrs. Tiffany in member service is a real class act . It was a privilege just to be in her presence. She is vary respectful and considerate of people and the ultimate professional. Thanks !!!

Conni Patterson

Quick results above and beyond! Laura Zavla is understanding and goes the extra mile to help with your situation. Stays in contact with you to let you know how things are going. I definitely recommend Space City CU.

Gloria O'Neill

Today, was my lucky day I opened a Savings account at SCCU I felt right at home such a relaxed atmosphere. Tiffany Burks was a charm explained all my options in detail and offered great advice about Banking in general.

Marcos Alvarez

I really want to send a shout out to Laura Zavala @ Space City. I needed a loan to fix my vehicle and she went above and beyond to offer me some options. I've banked with almost every bank you can think of and Space City Credit tops them all. Thank you again Laura for your spectacular customer service and the willingness you had to help me out in my situation. It's employees like you who make that credit union what it is.

Glo glo

Wanted to give kudos to the awesome customer service I received from Lena Aguilar and Melissa Yancy. They were very knowledgeable and very helpful with handling my questions with my account. thank you so much for your hard work and patience with me!!!

Brenda Gates

Amy in customer service was a blessing to me. I was trying to get logon in my Credit card account and after several calls she took care of my problem. Very professional and knowledgeable.

Andre Pleasant

Just got a new set of wheels as they say... got my car loan from Space City. They were wonderful it took me about 3 months to find something but they held my app. until I found what I what I wanted. It was painless!

Vanessa Menjivar

Definitely ask for Laura Zavala for your Loan needs. She was a tremendous help in my auto loan process and very kind. Great Customer Care

Alyssa Trevino

Amy from member services is absolutely amazing!! She was incredibly helpful and patient. A few times in the past I've called member services and they didn't really help in the way I expected, very rushed and quick to hang up with me. Although, this time around Amy stayed on the phone with me to make sure ALL my issues were resolved. Thank you again Amy!!

A hino

10/10 Service I recommend Space City to all my family and friends. Example of amazing customer service is Mr. Eddie Soto he always goes above and beyond, he really sets the standard super high. I can always count on him to help me out with any transactions he is an amazing member of the Space City team!- JG

Ida Pena

This place is awesome the staff is so friendly I have had the pleasure of dealing with many of the tellers and customer service reps there loan officers and basically every person that I've run into has been above and beyond courteous professional and helpful. I've banked with this bank over 15 plus years had the pleasure of working with Miss Lydia Lopez who assisted me with a situation and resolved the issue magnificently I've dealt with Cindy and other Representatives that I know I have a bad memory but everyone that I dealt with is awesome Best Bank in Houston

Adam Soraiz

Been with this credit union since I bought my first car possibly 20 years and everyone always makes it easy to get a loan the process is always Smooth great staff here

Alexandra Hernandez

I recently purchased a vehicle out of state and Space City went above and beyond to ensure that I was protected as customer and consumer. Gerry did an amazing job of negotiating my contract with the salesman I worked with and secured a phenomenal package for my new car. I am so grateful for the support. This process was simple, quick, and painless. I can say with full confidence that my best interest was the priority and I would recommend others to work with this amazing institution. Thank you so much for your help and support! I am eternally grateful. Go see Gerry if you need a new car!

betty dorsett

Space City Credit Union provides excellent service and is always there to help. The staff is very professional and super friendly. Special thanks to Eddie for his professional advice in helping me achieve my needs. I would highly recommend to family and friends.

Ashland Ponder

I recently requested an auto refinance and worked with Laura in the loan department. She was a pleasure to work with. I highly recommend Space City for all your loan needs and especially Laura.

mike neville

I thought I finally got Scammed over the holiday. Connected with AMY in Members Services and within a matter of minutes she helped me regain my piece of mind. Thanks again for the support.

Kataleya Hernandez

Not to happy with their phone system ! I had to drive to the branch to get members services to help me, however being there was well worth it Amy Gutierrez was super nice and knowledgeable She went out of her way to help me ! Also she help my friend over the phone, which she had been calling for day waiting on her turn and phone going dead after someone had finally answer , she went thru that for days ! Anyway hope they get their phone issue fixed !

Erin Herring

Thank you to Jorge and Karla for helping me expedite a wire transfer this morning! Their professionalism and willingness to help were outstanding! This was the first time I had worked with Karla! I have worked with Jorge multiple times and he is outstanding ~ truly knows his customers and the business and is more that willing to go the extra mile to help. THANK YOU! It's service like this that have kept us here since 1991!

Joe McGurn

Great service and well integrated app. Eva in member services is quite helpful and friendly.

anthony crittenden

I’m so grateful for the Clute Branch they are all so nice, special thanks to Michelle & Tamekia for always being so helpful with my loans! BEST CREDIT UNION IS SPACE CITY!

Phyllis Rean

I've been with SCCU for over seventeen years, and their costumer service have always been very professional and friendly.

Ima CheatingHoe

Mann i just love space city credit union! They helping me in so many ways! Help build my credit! You didn't just help change my life but help build my future! Now I'm eligible to buy a house! Thank you for your wonderful service great attitude and keeping it professional. 5+ star

Thomas Scheer

I love this CU. Of course, I'm young (relatively) and I don't have experience with other Credit Unions, but I do have experience with Wells Fargo. It makes me wonder why people waste their money with "real" banks. This credit union has served me well. Also, I hope they keep giving me free pens and calendars :) It would also be nice if they had a stock investment department. but they do have options for investments in savings.

Virginia Trevino

Great customer service. I love that they hire amazing people all the time. The best of the best are Nicole. Gery. The most caring loan officers/tellers of them all. Great souls. Great customer service. Thank you for hiring amazing staff. 💞💞💞 Two new amazing staff I encounter Genesis and Ronny. Omg they are both amazing and have the best customer service. These are individuals who are really there to help people and not there for the money. You can tell the difference. So thank y’all for continuing to hire amazing staff. 💕💕💕

Lucinda Robles

Space City C U has provided some of the best customer service I have ever experienced at a bank. The bank representatives are all very knowledgeable about their products and service. I’m so glad to have joined. Michael K. is awesome!

Tyrone Pierce

Went in to open a new account. I was greeted with friendly welcoming greeting. Jasmine was the banker that worked with me and she delivered great customer service. Happy to have joined space city credit union.

George Sanchez

Best customers service by far! I've been a member for a few years now, purchased several vehicles thru them,always gets better everytime. I want to thank Bianca Loza for helping me out on my recent vehicle purchase loan, you are amazing! Keep doing what you're doing you made things go smoothly. I would really recommend Space City credit union for any banking or loan business, simply amazing service.

Damaris Puente

Space City always goes above and beyond to help me. Always the best customer service and honesty is a big factor. I really like that this is no pop up bank that is here one day and gone the next.

yvette mengel

Lyana!!! She is amazing!! Very helpful! Extremely patient!!! Exactly the definition of what Customer Service is supposed to be! Who ever hired her needs to hire more like herself! She gets 5 stars from me!

Megan Brown

I cannot say enough positive comments about SCCU. They have helped me through a car purchase, a return to school, and a move. Their customer service has been top notch through every process and even when I had an issue, I was taken care of through it. Thank you Space City!

Amanda Melchor

I have banked with Space City Cu since 2012 and I absolutely love it! I have a car loan, credit cards and even personal loans with them and they really helped get my husband and my credit together. I can't thank them enough for the opportunities they've given us and our family! Special thanks to Nicole, Ivan, and Julie Gracia. This is the perfect bank and have been all about there customers since day 1!

Mary Ann Morehouse

Space City is a great place to bank at. Every time i call for help i am always greeted with competant employees and today it was Leanna who helped me as always with patience.They have so many others to name a few gerry,aldo ,jose,paula and others i do not know by name. Thank you Leanna.

John Zamora

Greatly appreciate SCCU team, also want to thank Loan Officers Laura & Eddie, for making the process quick, easy and answered all our questions.This is the reason I continue to choose SCCU!

Jessica Garza

We are so pleased with Space City Credit Union been a member for 21yrs and they always gave us the ultimate banking services and loan officer Eddie Soto was excellent processing the loan for our house. I recommend to bank with Space city cu.

Bob Richards

Good morning, I came in today 03/03 and meet Ms. Torres. I had a few problems and not only she took care of me, she added extra features to the Banking Experience. I'm a Supervisor in the customer service business and this is what we look for in people. Nice, Detail, Professional and Knowledgeable. Thank you SpaceCity and Thank you Lyana!!!

Elva L. Suarez

My Auto Loan Experience with Gerardo Ocampo at Spacecity Credit Union was incredibly magnificent. I called and informed him of what my daughters and I desired in a vehicle and within minutes he provided a list and was very knowledgeable in the finance portion of it as well as with the vehicles. Thank you so much Gerry for making this as easy as possible! I love my Audi Q3! #spacecitycu #elvayourgotorealtor

Ken Dominique

Giving a 5 star rating only because of Paula Newkirk. Applied for an auto loan (probably 3rd or 4th loan in 10 years). Called and spoke with loan person and got lots of excuses of why he didn’t work on getting loan done. Made several promises but still didn’t get it done. Finally got in touch with Paula and she got it done same day.

hector marron

My advice to new members who are opening new accounts or in general for anything. Go to Lyana she gots your back, she went the extra mile, Got to the point, and she explain everything detail by detail the process was easy. I left with a good impression specially with the App I love it!!! . I’m sticking with them :)

Joshua Ulrich

I have received three instrument loans from Space City Credit Union (formerly Houston Musician's Credit Union) and I can't speak highly enough about the generosity and professionalism of Gerry Ocampo, who worked with me and my father. Gerry and Space City have made the process of procuring a new instrument, important to my career as a violinist, so easy and worry free. I give my fullest recommendation to anyone needing financial assistance to purchase a new instrument.

Stephen “Jayson” Perez

This is by far one of the best experiences I've ever had going into a business in general, Eddie the Loan Officer and Lyana the Teller were able to give me solid answers to all my questions. Lyana especially just went far beyond what customer service usually gives i felt invited and heard, thorough walk throughs and extreme attention to detail, very knowledgeable and a pleasure to do business with, thank you so much for helping me start up my credit!

Rev. Joe P. Hubbard Sr

Hello, I had an appointment with Lyana Torres today, I had to wait for a while but it was worth the wait. She was very professional in dealing with my business and made me feel very comfortable . Thanks Space City for having people as such.

Michael Lantz

Great people who are always ready to help with any issues.

Jennifer Cannon

I’m very excited about being a new member! Lydia L helped me every step of the way with opening my new account. Looking forward to new beginnings.

Ronnie Casas

I’ve was formerly a Houston Musicians Fed CU, which started when I was 18. Recently was grandfathered into Space City. Change has worked out very well. They take good care of me & I appreciate the courteousness & “can do” spirit. I’m now 55 yrs old! Thanks Cindy Bock!

Eddie Gonzalez

Thank you, Laura Zavala, for your professional assistance with our auto loan! You made it easy! You go above and beyond for your customers!

Alma Garcia

From in person to the app, everyone is so helpful and courteous.

Erica Perfecto

Always very helpful and they are all so sweet, can not complain they all do a well job

carla

Space City CU has excellent customer service. I just recently financed a second car with them and utilized their Dealer Select Program - I have to say that it was the least stressful car-buying experience by far.

Ashlee Goeddertz

This is my third time using SCCU for a car loan, and they have been very helpful and timely each time! I highly recommend using them for your banking needs!

Donna Matthews

The benefit of using this credit union is the personal attention you receive. If you are tired of being treated like a number this is the place to turn to. They care about their members and have every banking need covered. I just signed up for Pop Money and I love it! You can send money to someone else's account with just a touch of a button. This is a great benefit in my busy life! Thanks Jorge for the attention you gave me, much appreciated!!

Julio Del Angel

I financed my vehicle with Space city. Very professional staff. Very friendly, Laura Zavala help me through the whole process. Thank you Laura.

Jose Cantu

I’ve been a member for over 20 years and have received top notch customer service, they make it easy to make members comfortable and confident to apply for any type of loan.

Joey Lerma

I want to thank Amy Gutierrez for helping me set up my zelle account she was friendly professional and very helpful I recommend Space City credit union

Curley Myers

Ms. Tamikia in Clute is the absolute best to work with.

Andrew Resendiz

Highly recommend!, Great customer service!, and very low interest rates !!.. Gerry helped me tremendously by helping me choose the best car and sending me to his trusted dealerships.. Once I went to finalize the paperwork, I was impressed at how low the monthly payments would be through them.. Can’t wait to start looking for a home soon.. I already know who will be financing me..

Wesley Padgett

The whole process was seamless. Loan approved and funded in just a few days. Love my Space City Credit union!!

Lou Ann O'Roark

I entered the Save to Win special savings account with Jorge Amaya and it could not have been easier. I’m saving money and have entered the contest with a chance to win money, monthly and quarterly. I’m going to save $250 every month for 10 chances to win. Thanks Space City for being so awesome.

santiago alaniz

If you have the opportunity to become a member take it. Everyone is super nice and do a great job at explaining everything. Shout out to Manuel for helping me with setting everything up. Thanks I appreciate your help!!

Bruce Woods

Always 0 hassle with any of my loan needs.

G. Rod

I had the best service ever!!! Lyana Borrero really helped us out and made sure we had everything that we needed!! Really recommend going Space City Credit Union! :)

Alex Shrout

Good local credit union. Long wait times and hard to get ahold of someone for anything.

Warren Banach

Been with the credit union for about 9 years and they always came up with a way for me too get what we’ve wanted

Joely Gonzalez

Giving a 5 start to Laura Zavala she has great customer service and was a great help. Will 100% recommend

kristina deboest

I been banking with Space City 4+years and I must say, Bianca and many of the other service officers have truly made banking a BREEZE. This is no typical Bank!

J P

Nicole was great, she got me my loan for my vehicle with awesome costumer service, fast and easy. Thank again this bank is the best.

victor guzman

Customer service is always excellent and goes beyond my expectations every time. BIG shout out and thanks to Carla for her professionalism.

WILLIE Davis

Great bank loved banking here. Possibly will return later on. Lyana was one of the best member services

Maria Isabel Williams

Mr Ontarius and Mr Broderick and Staff Are awesome!!!! Mr Ontarius thank you helping me with fraud!!!

Philip Ringer

If you want Great rates, good consistent customer service and all of the online services of the big banks then bank here. I wouldn't bank anywhere else.

Maribel Cabrieles

Great customer service! The atmosphere is always welcoming! The fact that their products and services are very competitive is also an added bonus.

Lisa Estrada

I Definitely recommend SCCU for all banking and financial needs. Bianca Loza was beyond helpful and had amazing service.

james ross

Ms.Jasmine very friendly made me feel very comfortable. Always stayed professional I give thumbs up the service and experience I had

Arecely Gonzalez

Highly recommend Laura Zavala, great customer service, very kind and patient !!

Natasha Williams

This credit union is great. The staff is awesome. I recommend this place to all my friend's.

Mark L

lyana was really great help she got everything done for me in a timely manner and was very helpful and kind

Gabrielle Hernandez

Honestly always a pleasure when I go in for any kind of service. Staff is also nice and understanding.

Kimberly Hernandez

Very helpful, hassle free, friendly and courteous! Bianca was always of assistance when I needed her help!

Ivan Juarez

Eddie Soto from loan dept was very open to hear my needs and work with my budget.

Smith Auto

Lyana was amazing .. Great customer service she provided me..

Les Chappell

Space City CU is understanding to your needs and help you achieve your financial goals!

Jennifer M

Paris was extremely helpful and answered all necessary questions.

Deborah Starghill

Staff was professional and efficient!! I highly recommend this location.

Sexyas HellBiker

This is not my credit union and they have better hours than my credit unions (2) I am done with the other ones.

Ella Mason

Friendly staff and always helpful

Tien Nguyen

Good services.

don hollaway

Very helpful, and answered all questions cheerfully. Will ask for him again.

Derrick Ray

They are very friendly and professional and prompt to take of your needs

liz world

Sum it up in one word.......excellence !!

Donna Yancy

Friendly helpful and considerate employees

Joychel Lenzy

Keep up the good work!!!

Robert Gonzales

Best CU EVER

Christopher Peppe

Best in Houston

Ramiro Riojas

Awesome place...

Sylvia Montalvo

Awesome bank.

Francisco Martinez

Great service

Gina Herrera

Thanks to Ms Laura Zavala, loan officer of Space City Credit Union who at all times helped me with My car loan, excellent bilingual service. Thank you for your patience 😊.

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