Reviews of Northpointe Bank. (Bank) in Grand Rapids (Michigan).

Northpointe Bank

261 Reviews

187 Comments

Bank

Financial institution

3333 Deposit Dr NE, Grand Rapids, MI 49546, United States

Description

Information of Northpointe Bank, Bank in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Northpointe Bank

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Reviews of Northpointe Bank

Ben Coppel

I received a great service experience from Molly F. on your team. She assisted me in canceling a recurring transfer that was next to impossible to disable. She was patient, knowledgeable, and even took the time to speak with a representative at my other banking institution to iron everything out. I look forward to working with Northpointe on another AIO loan very soon.

Jason Fugate

Kit Bradshaw and Brandon Edwards were absolutely outstanding in our recent home purchase. We experienced major setbacks and it didn't faze them at all, they just kept patiently answering questions and explaining what our options were and what the best product was for our situation, and then when everything was finally settled and it came time to close, it went off without a hitch. I could not recommend them and Northpointe Bank more highly. Ask about their All In One loan if you haven't heard of it yet.

Olga Lucia Toro Life Coach

Duamel Torres and his team did an excellent job. Mr. Torres provided me with the right information in a timely manner to make the process easy and to empower me to make the right decisions. I really appreciate his high level of professionalism and dedication. I am glad I can count on his expertise when I have questions about my loan.

najeeb unnisa

Hi, I found Northpointe bank services to be more professional; effective and convincing in their work. Would highly recommend them! And, my Loan officer kimberly is an highly driven individual. Always available for her clients! She is very polite, understanding., smart and always available to help us. We got best interest rate compare to the market. Also Kim always gave us updates through messages as well as emails. She also gave us time for all the necessary documents she needed everytime during the process. Also many thanks to our loan coordinator Miss Lesa , she has also helped us in this process. We just had closing today and we are glad to choose Northpointe bank and Our loan officer Kim. Thank you again. Najeeb Unnisa Dubuque Iowa

Kelcie Hanks

We Just bought out first home and could not have done it with out the help of the amazing people at Northpointe bank! With this being out first home we didn't know where to start, half of the terms used, and we were kept informed every step of the way and are so grateful with their patience and wonderful services! I look forward to using Northpointe in the future!

Layne Steege

I think Alexa DePaolo of Northpoint Bank is an actual angel on earth. I have wanted to purchase a home my entire adult life and Alexa stayed in touch with me for 3 years until I was finally able to do it this June. Her knowledge of the whole process blows me away and her service style made us feel like family. In addition to her being an all-around beautiful human, she made the process so incredibly smooth. Everyone told us buying our first home would be stressful... well with Alexa, it isn't. I truly believe there is no one better. Thank you, thank you, thank you, so much to Alexa and her team!!!

Steven Shell

I'm not a newcomer to obtaining a Mortgage.The Northpointe team were amazing.I worked with Taylor Graham and Rose. I really couldn't fault the service. I normally can...Highly recommended.

Ellen Veenkant

We recently worked with Ryan Gardner to buy our first home. In this competitive market, working with Ryan made all the difference! We were up against an all-cash offer and Ryan was able to talk to the listing agent to go through why our offer was just as good as the other one. He made it a point to be involved in each offer, which is not something all lenders do. His team has made the whole process seamless and we could NOT recommend him more.

Mamas & Misses

I can't say enough great things about our loan officer who is readily available and an amazing advocate for our personal and business loan endeavors. Unfortunately, I cannot say the same about the departments behind the scenes once the loan is secured. We are about to have our 3rd round of "delinquent" taxes because the department in charge of our escrow account continues to screw things up. Each tax season (winter and summer) I have to make multiple calls before our taxes are paid correctly. Very time consuming and frustrating when the whole reason I decided to set up an escrow account was to make our lives easier! For any future loans, I will be opting out of this bank managing my escrow account as they are highly incompetent at completing this task.

Alexandra Grob

We couldn't have asked for a better experience getting a loan for our home. Matthew Arcari's team was amazing! Adam and Betsy were on top of things and kept us updated every step of the way. They kept everyone accountable for allowing us to close as quickly as possible, and were readily available for any questions. My husband and I are working full time with 2 little babies and just moved states, they made this process so easy for us. Cannot recommend them enough!

Nick Savoy

This is honestly the best bank I’ve ever used. I feeling warm in my heart when I think about them. They are EXCELLENT for rentals. They let you do 15% down (as opposed to 20%), allowing for less risk as an investor. They literally closed on my loan like 12 days early. I LOVE them and will be using them again (this review sounds cooked/fake but it’s not).

John Forsythe

Initially we applied at 5 banks/credit unions to find the best mortgage rate and the lowest closing costs. Ryan Gardner at Northpointe Bank was the only one that seemed to dedicate time and get the ball rolling fast enough out of all the banks/credit unions that we applied to. We chose to stick with Ryan. He kept everything moving faster than we even expected, and was always fast and efficient in everything needing to be done. Karli his assistant and he answered questions ASAP. We had self-employment income that made our application a little more difficult, but they found work-arounds and made it work. They are are a great team, and we would recommend them to anyone wanting to go through the mortgage process.

Brian Postma

Ryan Gardner was our loan officer. I have had several mortgages and he is the best loan officer I ever worked with. The time frame from start to finish was a little over a month. We found some better interest rates at another bank and Ryan went to bat with management to match the rates. The loan closing person even came to our house. Awesome experience - I would recommend Ryan to anyone.

Brianna Novak

We had tried to refinance with two other companies with no success. The process from start to finish was handled very professionally. Dan and Stephanie were wonderful to work with and we will recommend them any your company to anybody who may need a mortgage.

Juan Carlos Castillo

I just finished one refinance process out of 4 total. The customer service received by Corbin Radabaugh was outstanding. He is a great person to work with, always promptly replying to messages, guided me through the process, and making things easier for me as a customer. As a real estate investor, I would work with Northpointe Bank again.

Bakary Diarra

My experience with Northpointe Bank was awesome and I couldn't ask for anything better. Jamie Judson and Michelle did everything to make my approval process as smooth as possible. I am extremely pleased with the outcome. Thank you very much!

Richard Alker

Excellent experience. Financed a second home and everything was done within the timelines expected. Our Loan Officer John Moore and Hollie were very communicative from start to finish, which was around 5 weeks in total. Thank You.

gtsenov

Our mortgage officers were Adam Dublet and Nichole May. They were outstanding from start to finish. We had a very difficult case, as we were first-time home buyers, but Adam and Nichole made it seem as it was the easiest case ever. They are absolutely professional, extremely patient and very prompt in their communication. We would definitely recommend them to anyone who needs a first-class mortgage officer.

Ernie Saenz

If you are overwhelmed by the homebuying experience and are looking for someone you can trust, I recommend teaming up with Daniel O'Brien. He is very straightforward and will give you the best advice for your wants and needs. He is very honest about limitations as well as the greater possibilities open to you and your particular situation. Daniel also gave us great recommendations for real estate agents that he has worked alongside with, and created a supportive team for us as this was our first time buying a home. We will definitely be contacting him again for our future homebuying/lending needs as well as team up with the agents he recommended to us this time around. Thank you, Danny, for all the hard work did for us during this process!

Elizabeth O'Mara

Highly recommend working with Ryan Gardner for your mortgage needs. He helped us to refinance our mortgage and it was one of the easiest, pain-free experiences I’ve ever been a part of. He was always quick to respond whenever we had questions and went above and beyond to make sure we felt comfortable with every step of the process. Seriously, go see him! He’s the best!

Christopher Prince-Barry

Anthony went above and beyond to help me explore all opportunities in refinancing my investment property. I am going to start the process again with my primary residence with him soon. He actually listened and focused on matching a product with my goals instead of selling me on something to increase his bottom line. Not only would I recommend him and the Northpointe team, I am using them again right away!!

Brent Flaten

I had an outstanding experience refinancing my mortgage through this bank even though I live in Minnesota. Jim Koops was great to work with too. He was friendly, knowledgeable and got the job done quickly. I refinanced in about 3 weeks with some of the lowest rates/APR around the country. I would very highly recommend them to anybody!

Carol Schaudt

Not only did Northpointe give me the best rate (I shopped 4 or 5 lenders), they also had great customer service. I worked with Kim and everything went smoothly. Did I mention they saved me almost $7,000 in loan costs compared to the other quotes I received? I noticed there are a lot of one star reviews on google but most of them seem to have to do with banking services. We found the loan department to be top notch.

Terry

Just refinanced our home due to the lower rates. I worked with Kim Gierescher she was very helpful throughout the whole process. A couple of bumps in the road but they were all manageable. I would recommend Northpointe to my family and friends

Ryan Hughes

Found this company on NerdWallet and after shopping around, used them to refinance our home mortgage. My loan officer, Brett, was knowledgeable, professional and thoroughly answered all my questions. My application was processed quickly, and the minimal documentation they required to process the loan was clearly communicated to me at the onset (especially compared to another refinance I'd been through with a local lender that kept dragging out and where I had to provide new documentation seemingly every other day). I definitely recommend using them.

Beth Ruhlman

Ryan Gardner went above & beyond as our loan officer. He not only was efficient, but EXTREMELY helpful. As first time home buyers, we had many questions that he was able to answer. We highly recommend him!

Michelle & Ryan O'Toole

Ryan Gardner was PHENOMENAL to work with. We did a refinance through him and it was seamless, quick and easy. Ryan was clear on numbers and documents needed which helped the process immensely. I have never had a lender be so quick to respond to every call, text and email. He really takes pride in his work and it shows. We will certainly refer him to others and use him again.

Bill Belei

We worked with Julie Raphael at Northpoint. This was the best mortgage financing experience we have ever had in all our mortgage financing experiences (we're a military family so we've financed a mortgage at least 10 times now). Julie was fantastic from start to finish as she laid out all the steps we needed to do in plain English and kept us up to date along the way (which was important as the market and interest rates were going up and down so we were very concerned about if we were going to get the rate we had signed a lock on). In the end we got a 2.75% 30 year fixed ... had no idea that was even possible!!! Again, this was a fantastic experience and we will continue to tell our friends and relatives about Julie and Northpoint Bank! Thank you!!!

Josh S

I really appreciated the help loan officer Jason Smith offered during the process. He was very efficient in returning emails, calls and texts. Made the process very smooth. No complaints with the service during the process. My only complaint is that the loan was sold to another lending service within a month of closing. I did not expect this but maybe I should have. In looking back I should have worked with my local bank, at least my info wouldn't be transferred....Lesson learned....

Daniel Kuster

Northpointe was a great bank to work with! Our loan officer made it so easy and stress free for our first home buying experience.

Mario Palacios

Working with Matt Slater and his team has been an amazing experience, from refinancing my primary residence to several investment property mortgages, you can expect a smooth real estate transaction with a team of top-notch professionals on your side.

Nathalie Herrera

After having a terrible buying experience about ten years ago. Northpointe Bank staff was amazing in walking me thru the process of buying. We were able to close in less than a month and felt at ease with all of it. Neil Russo and his team were amazing. Will definitely recommend.

Joan Eng

Just bought our "new" house in Colorado Springs with the help of Mike Gallegos at Northpointe Bank. He was terrific! Held our hands as we walked through the myriad paperwork, explaining everything in a way that could be understood by NON-mortgage-speaking people! VERY helpful!!! Would recommend him over and over again!

Shane Ammerman

I am extremely surprised by the amount of work Ellen and her associate Ashlee were willing to do on our account. I am experienced with mortgages loans to a degree that I know what I need to qualify, and that I did have what was needed in my profile to qualify. I have been trying for almost 3 years and extremely hard since February 2020. By March 2020 all factors were aligned to qualify for a loan but I could not find a loan officer that would take my file seriously. They refused to have an actual conversation and engage with me just stating I was wrong and I did not qualify. I had realtors and mortgage brokers completely ignoring my communications. When I met Ellen though a mutual relation, Ellen took the time to listen and look at my file, I explained to her I know my case would not be easy, but I know I met the qualifications to purchase a home. Ellen and her associate Ashlee asked for all the needed documents to look over and see if they could pre-qualify me and my wife. After a few days I received a call form Ellen where she explained she had great news, she said she was impressed with how much I seamed to know on this topic, and they yes I did and would qualify to purchase a home, she was saddened and upset to know that other mortgage brokers would not help my family simply because they wanted an easy case and did not want to work for their client. Ellen reinforced with me it would be a hard process, but if I would stick with her she would stick with me, and she guaranteed that we would get my family in a home. We went through 16 home offers or attempted offers from August until we finally closed and Ellen stuck with us through every hiccup, offer loss, hard spot, and confusion and helped secure my family a home we needed very much. For my family it was not just an investment, this is our new home, we have been in medical housing for over 3.5 years because my wife is terminal, this offers us a home again, a place to have our family dog back with us, a place to heal and see through treatments in a place that is ours again and that we can feel comfortable. This will help my family heal in many ways and help regenerate some energy lost over these last many years. I really appreciate Ellen and Ashlee taking on this process with us and fighting along side my family to get this home purchased so my family can have peace again. Ellen chose to work, and work very hard to get this deal finished, and she did not back down because it was not an easy open shut case like the majority of mortgage brokers we have talked to here in Denver. I am very thankful for her and Ashlee. Today February 19, 2021 I can say my family has a home again!

tamara mosiman

Northpointe was great to work with, our refi process was smooth. The continual update of where our loan was at is great! Highly recommend using as well as Chris Kane for your loan officer

A H

Jade Stone is an excellent loan officer. Jade taught us more about the process than we knew before. She initiated looking for the best options, and was responsive every step of the way. Jade is the best, and hardest working loan officer we have ever worked with: and we are real estate investors. Jade is highly recommended!

Nick Woods

Jasen Bakker went above and beyond our expectations and couldn't believe how easy it was to get everything done. The mortgage rate and down payment was the lowest anywhere around, I will do business again in the future. We really appreciate everything he did for us, thank you jasen!!

Melanie Gouffer

We originally contacted Melissa DeRoba on the advice of our real estate when we ran into a problem with another lender. Melissa listened to us and immediately said "We can help", and boy did they ever. They got our daughter and her family moved back home in record time and we loverd her for that. Stephanie Ward was also right on top of things and it was an easy mortgage process. We are now using them for a refi and another purchase within a few months. Way to go Melissa and Stephanie: great teamwork with good results!

James Bullard

Corbin Radabaugh at Northpointe Bank was a huge help in getting my real estate investment done quickly and easily. He gave me a fantastic rate, was exceptionally efficient with any and all dealings, and was always easily reachable by email and phone. I look forward to working with him and Northpointe in the future.

Shyam A

For a self-employed, first-time home buyer, I cannot ask for more. I had a great experience. Especially Justin Freedman and Adam Luther were great. Justin was more like represented me at Northpointe. He was my point of contact, helped me securing a lower than expected rate and made everything look so simple. Even the paper work way less. Guess, 30 signatures.

Monee Mosley

My mortgage lender, Tamera Wilkins, was awesome! She goes the extra mile for her clients and takes time to educate them on the home buying process. I would recommend her to anyone looking to purchase a home. ESPECIALLY first time homebuyers! She is thorough and efficient and makes the process a piece of cake!

Anthony Grech

Incredible experience!! My wife and I just finished building our new home and the process of getting a construction loan was very new to us but Northpointe made the process very easy and were able to answer all of our questions along the way. Our loan officer Matthew Bergin even locked us in at a great rate and was very responsive to our emails! The whole team over there treated us really well and left no question unanswered. Thank you Sandra Palmer, Melissa Patino, Amanda ripmaster, and Tim Weaver for everything you did for us.

William Postma

We used Ryan Gardner for our most recent purchase. Ryan and his team went well above and beyond to make sure that we stayed informed and kept up on the process. Thanks to Ryan, we were able to close 6 days early and got a better rate than expected. Thanks for the great work!

Jessica Akers

My experience using Northpointe was great. I am a first time home buyer and Casilee made my experience so simple and easy. She was always quick to respond and answered any questions I had along the way. I am thrilled with the service I received.

Mindee Bobeldyke

I've dealt with Dave Kuiper before when I built my home, and now again, for my refi. Dave, as usual, was very personable and thorough in my options, and then he tagged in Lauren from his office, who was also very personable and very, very responsive! This is a great office to deal with (Holland office), and terrific people who care, listens to your needs, and makes it easy for you throughout the process! Thanks, Dave and Lauren - you both ROCK!!!

Roland Brenner

Ryan Gardner and Karli Faulkner were both extremely knowledgeable, responsive, and easy to talk to. They both made the daunting process of securing a construction loan simple to comprehend and seamless. Highly recommend working with both!

Zelealem Tadesse

As a new home buyer and refinancer, I approached North Pointe Bank as a naive clientele with little knowledge about refinancing. After contacting Timothy, my loan officer, I started asking several questions everyday every Hour for about two weeks. Tim was prompt in answering my inquiries. Unfortunately, I got a better deal from another bank and left Timothy. With the other bank, my service experience was very discouraging. They couldn’t beat the prompt responses and quality service I received from Tim. So, I came back to North Pointe Bank because of Tim. He gave me all I wanted from simple lessons on key issues in refinancing to confidence building. He was prompt in responding to my endless questions. He helped me to close before the scheduled time. He also changed my attitude towards internet based refinancing. So, I am exceptionally happy working with North Pointe. particularly with Tim. . I would proudly and happily recommend North Pointe Bank to my colleagues and friends. Tim, keep up the excellent services you are offering to naive new clients! Zelealem Tadesse

The Netsanets

As first time home buyers, we were recommended by our Real Estate agent a few mortgage officers. After speaking with some other possible candidates, we opted to work with a man who truly helped us over and beyond. Working with Michael Bartels, of Northpointe Bank, has been fantastic. He is thorough, professional and extremely knowledgeable. He explained to us every detail and helped our process go smoothly. If you are looking for a professional mortgage officer who is honest and friendly, contact Michael Bartels at Northpointe Bank. I truly recommend his services and Northpointe Bank is lucky to have an employee like Mike. Thank you Mike for all of your amazing help!

Rogger Castells

Amazing Bank, we just purchase our dream home and the process was seamless, credit fully to the loan officer team (Beth and Nichole), amazing experience, Thank you!!

E Warren

Thank you Joan for all the work you have done for me. You defiantly have my vote on recommendations in the future. You took something I thought was an impossibility and made it possible. I am very grateful. It has been a pleasure working with you.

ronald reid

I recently represented a client in the purchase of her home in Delray Beach Fl. Rich Brandt, of Northpointe Bank was the loan officer. I was very impressed with his professionalism , knowledge and patience. He guided my client through a somewhat challenging transaction. It was quite refreshing to work with a true mortgage professional. I would HIGHLY recommend him to anyone purchasing or refinancing a home.

Veronica Gomez

I just refinanced my loan with Northpointe, I had started the process with another company and switched to Northpointe. My loan officer Tim was great through the whole process and explained everything in detail and never once told me something that wasn't true. Very happy with their services.

Joann Perito

Josh Brethauer, his team and Northpointe Bank have been amazing. I am a Realtor and Josh has done amazing things for my clients - even some that had some challenges as far as being self-employed and other hurdles facing many prospective homeowners. He is a problem solver with great financial advice as well. He won me over as a Realtor and to be the institution I refinanced through! Great job!

Puskas Robert

Revised rating to 3 star from initial 1 star, after initial problem with the confusing website was fixed, good customer care supported to resolve the issue quickly. My loan was recently transferred from Mr Cooper to Northpointe Bank and I tried to create an account to be able to access my mortgage account and website very confusing, it was directing to open checking account instead of giving the selection what I want to choose, in my case, access the mortgage account.

russell roy

This was my first experience with Northpointe bank and I must say they made the whole process extremely easy and painless. They were very up front with everything and always available to answer any questions that would come up. I would definitely use them again and would recommend them to anyone in the market for a loan.

Carrie Karper

I am very thankful for Barbara Grogg's professional, responsive and honest assistance with the whole mortgage process from beginning to end. She gave me the pros and cons of every option we discussed, and was always open to running multiple scenarios for me. Barb found the right financing plan for my needs, and successfully guided me through every step of the way. She is simply the best at what she does.

Bill

First, Cherie and Nikkie are two of most professional people I've had the pleasure to work with. I've been on a year long journey to find the right home and have my bid accepted. With every new opportunity, I found myself confronted with new problems and challenges. So what did Cherie and Nikki excel at to earn my trust and respect? Regardless of time or day of the week, they made themselves available to approve my latest bid request. When they learned of my VA benefits, they submitted an application for a special Texas veteran's benefit program that resulted in a significantly lower interest rate on my loan. Finally, after the seller asked for an earlier closing date, Cherie and Nikkie were able to pull it off despite the fact that May is the busiest time of the year. I could go on,.but you can see my point. I was not just a customer, I was a person., And for that, I will always be grateful for everything they did to make my dreams come true.

Margaret Brintlinger

Northpointe Bank is awesome! My loan specialist, Carl, was super helpful! I got an extremely low rate and the process was very quick. I'd recommend this bank to anyone looking for home loan.

Brionna Church

Dirk and Samantha were a tremendous help in our home refinance! They were helpful, patient and kind. We truly appreciate their help, it saved us a lot of money!

Stephani Burton

Northpointe Bank makes buying a home simple. I purchased my first home this year and heard horror stories about the hoops you have to jump through to get a home. Northpointe Bank and their loan officers made buying a home a great experience. I would recommend them to anyone.

Beverly Sansbury

I recently closed on a home that Northpointe financed. I started out with another lender that wasn’t able to finalize the deal. My real estate agent put me in contact with Janet Gaglione at Northpointe and she was amazing!! She made things happen and we closed in less than 30 days. I will forever be loyal to Janet and Northpointe in future home purchases. A top notch company!!

Shasta Maier

Northpointe Bank is down right amazing! Wonderful friendly staff, who go out of their way to help you. Making a stressful experience a bit less stressful. I would HIGHLY recommend this company to anyone with needs for financial items.

Brian T

I just refinanced my loan with Northpointe, My loan officer was great through the whole process and explained everything in detail and never once told me something that wasn't true. Very happy with their services.

Mark Bugley

I am refinancing my mortgage with Northpointe Bank. Up to this point it has been a smooth process. My loan office Jim Koops has been upfront about what they can and cannot do for me and my situation. I have asked many different questions and he has responded back to my emails quickly and with an answer to my question. I close on my loan on or about the 29th of September so it is going well so far.

Wade O

Ryan Gardner helped me refinance my home. I got an awesome rate and he made the whole process quick and easy. Highly recommend working with him!

Sara Sowerwine

Ryan did such an amazing job on my refinance. My rate was awesome, he was timely and efficient. Communication was great and his assistant was very attentive. Thank you!

L W Bergin

Just opened an account to take advantage of the high interest rate which we have done at several banks around the country. Whereas we sincerely appreciate the 2.05% APY interest rate, the sign up process is not particularly up to speed--apparently they are swamped with new accounts so they advise it will take up to a week to be up and running, can't add joint holder, etc. until account open, initial deposit low and can't add until later. Hoping the online app will be better but not sure from other posts read. Their customer service was quick and efficient when we called in for clarification regarding adding more money to hit the high interest requirement, etc. A real person answered right away and was very helpful. They are overwhelmed with new account applications and don't have the infrastructure in place to handle the load. Also, the welcome response email came over immediately so that part is in place and working ;) Will be patient and wait as we were thrilled to see a savings rate over 2%!

Janaki Kuruppu

I found Northpointe Bank from a link on Credit Karma. I compared rates with my own bank, and with my current lender, and Northpointe offered me the bar rate and lowest closing costs. My loan officer communicated with throughout the process, and answered my questions.

Paul Marantette

The team at Northpointe is nothing short of amazing! Professional, timely, responsive and most of all, my client was thrilled with their level of customer service and ease in which they made her feel during the home buying process! Great work NPB!

Ed Rhyan

Carle LeMaster a Navy veteran did a fantastic job getting me my original loan when everyone was saying I couldn't get it. He knew all the rules of getting a VA loan and I was able to buy my house. 11 months later rates dropped and he helped me get a IRRRL loan to drop my % rate on my loan. I went from 4.25% down to 3.125%, which was completely awesome! Recommend Carl to anyone especially veterans! One brother/sister helping another out.

Paul Galbraith

Dallas Williams and Jason Anderson are the absolute best. They have served us 3 times, and have served several of my family members and friends. The process is simple, informed, clear, and smooth from start to finish.

Steve Landreth

Carey Kaufman was a pleasure to work with and went out of her way to help us throughout the refinancing of our home. Very kind and always answered any questions we had in a timely manner. Landreth Family

John Kornfeld

We were very satisfied with the service with received with Northpointe Bank for our new mortgage. The service was speedy, efficient, and extremely helpful. I would use Northpointe Bank again, if the opportunity arose.

Holly Korzilius

Online application process was seamless. Getting through to an actual human being over the phone to get policy clarification was effortless. Sure... there are hoops I'll need to jump through to qualify for the high interest rate each month, but I'm accustom to this coming from another bank who used to offer a Kasasa (higher yield) checking account. The application process and ease of reaching a customer service representative were MUCH better than the bank I'm leaving (they got rid of their high yield checking account).

Nini Walker

Recommended by family members and friends who used Ellen McKenna, I found her and her team member, Ashlee Critchfield, to be top-notch in their knowledge, hard work ethic, friendliness, and deep caring to help me through this Re-Finance process. I would highly recommend Ellen McKenna as THE lender to use! As my son (who completed his Re-Fi with Ellen) put it...she's the Best Lender EVER! I would heartily agree!! Nini Walker

Wayne Drake

Matthew Arcari and his team do a terrific job of making the mortgage process relatively easy and provide answers to an individuals questions. I had worked with Matthew on our original mortgage and I again looked to Matthew for the refinance.

David Keen Jr

Just wanted to let everyone know that Melissa Deroba was amazing with every aspect of our home buying process! She has years of experience and her knowledge shows it. Every question i had she had the answers for. Anything i needed she was there right away. Stayed in communication the whole way! Thank you again for everything!!!!!

Jim Graham

I just opened a savings account with Northpointe because the interest rate is among the best in the country AND it is guaranteed for 12 months - a rarity. My only quibble with the online application is that you can't initially create a joint account. You must add the 2nd owner afterwards, by mailing a paper form and copy of the joint owner's ID. That seems unnecessarily cumbersome. I do look forward to those interest credits, though.

Becky Valdez

I have nothing but great things to share about Northpointe, I am always treated as I am a part of their family. The best rates are always consider and I am never given anything but the best advice. I don't trust anyone else and I am glad to have them on my side. Thank you!

Jim Dawson

I received outstanding service. Great rates & the APR was fantastic . Very fast and smooth service. As a Real Estate Professional I am involved in lots of loans. Northpointe proved themselfs to me.

Vince Santavicca

Northpointe is the best mortgage lender I have ever dealt with. I have had somewhere north of 10 mortgages in my life and this bank was by far the easiest to work with!!!

Jeff Burk

Northpointe customer service has been terrific. I had a couple small issues setting up a new account but Customer Service took a very customer focused and proactive approach making the process a delight.

Derek Wirsing

I worked with Kyle in the Sarasota branch and could not have had a better refinance experience. They explained everything very clearly and made the whole process a breeze.

Jerry Lougee

Jason Aday at Northpointe made my refi so easy! His advice was very helpful to get the best rates. Everything went smoothly from initial contact to closing.

Greg Weathers

Opened a savings account due to the good interest rate. Be aware that, if opening online, you need a photo of driver's license to do this. Have the photo ready to upload before you start the application, or it will time out and have to start over. Can use a credit card or electronic check deposit to fund the account. Takes a few days to get it completed to add more funds or use their mobile app.

Steve Voloudakis

I made a huge mistake and accidentally wired this bank money that was suppose to go to another bank. I would like to thank Jessica Q. for going above and beyond to arrange a wire back to my bank free of charge. She was a pleasure to work with and she went above and beyond to help me in a very stressful situation. Thanks again Jessica!

Ben Van Klingeren

Worked with Northpointe on a Refi and everything went smooth and the loan officer was attentive and helped us along the way. Great experience!

Nisar Khan

Jason Smith was truly a pleasure to work with. He was very quick in responding to any questions I had, and explaining the process and documents. He is definitely someone I want to work with again.

Jeff Howell

I really had no expectations, and was very pleased with the results with refinancing my home. My Loan officer, Chris Lampson, put me at ease with his friendly helpfulness, and making himself readily available.

Molly Leavitt

Have to give Northpointe 5 stars for outstanding service as well as offering a savings account with 2.05% interest. The website is excellent, the service on the phone is excellent and the email communications were excellent as well. What a find! Thank you, Northpointe.

Virginia Smith

Eric Rothberg and his team in Atlanta, Georgia, made the loan process understandable as well as relatively painless. He is patient and precise, working with him was a pleasure.

Timothy Sonnier

Thank you to Tim Tusing for helping us land our dream home. A challenging loan due ti my circumstances but Tim worked it out with a GREAT rate to boot. HIGHLY RECOMMEND

Dustin Burnett

Buying a house during the COVID epidemic was a rocky road. BJ kept us moving forward with little set backs and held great communication. I'm writing this review from my new house...THANKS BJ!

Steve HD

Excellent service from Northpointe. I hae done many closings in the past and this was the very best. Steve Ward is excellent loan officer. All 5 stars!

Amanda Apodaca

Dawn Dameron was an amazing help, she was a book of knowledge and never misguided me or beat around the bush. She made the process as easy as she could and I was able to close on my house after another lender couldn't do it.

Lesa Furman

Loan officer was excellent. He made the process so easy, was professional, answered all my questions and got us closed very quickly... Absolutely use them again~

Camerron Cheatham

My experience with Greg from Northpointe bank in Cincinnati was Excellent. he was very informative and always available during the process.

For Ice

Michael Dormer and his team helped me out with my first home purchase .Everything went smoothly and they were with me all along the way . Very friendly, very professional and very knowledgeable about the field.

Chelby Wondergem

Been working with Jason and Mattie for over 3 years now. I couldn't recommend more helpful people to work with, especially if you know nothing about the loan process like I do!

Zachary Cullins

Incredibly helpful during every step of the loan process, and always willing to take the time to give as much advice as needed, even going out of their way to check things I might not have known about to help me further.

Thomas Constantine Moore

2.05% is hard to beat, and I really appreciated that they allowed me to copy and paste my account/routing #s when setting up my initial deposits. Some sites explicitly don't allow this which absolutely boggles my mind! copying and pasting is THE most secure way to get those numbers right!

patriawan m. c.

I can't say best enough to Corbin,our agent at Northpointe. He helped us in so many good real estate investments.

gerard sandroussi

How smooth and amazing it was to work with Farshad. one of the greatest guys I've ever worked with on securing a loan, and by far the quickest approval on top of a great rate. Thanks again

greg grassle

We've used Chris Heidt for two mortgages over the years and he's the best. I'd highly recommend him.

Ramakrishnan Krishnamoorthy

New account opening was a breeze. The website is one of the best designed. It just walked thru to the end without any hitch. If this start is an indication of what is next with this bank I will be a very happy customer. Thanks.

Marcie Cadile

Great friendly and personable bank. Staff is professional and eager to help. AND THE RATES!!! Can't beat 5% checking right now :) They even personally signed and decorated a card for my child's bday!

Dina Muschinske

Excellent and timely service. Chris Henwood is great to work with, very proactive, answers all questions and treats every client like a personal friend. Highly recommend.

Allac Jones

The loan officer I worked with was amazing and did everything in her power to ensure my refinance was giving me the best options possible. I will be using them again.

Cindy Skipper

This was the easiest closing of any home we have ever bought. Great job, will be back for sure

Nathan Travassos

Corbin was great throughout the entire loan process. He was always there to answer my questions and made the entire process effortless!

Ahmed Nuaimi

My first home loan experience was excellent. Jacques Jacobson was very helpful, professional and friendly.

Bansi Pandit

I opened a savings account online today. It was so easy and straightforward. No glitches at all. Online tools are user friendly.

Andrey Yermolayev

The online application lacks an option for a joint account. You need to open a personal account first, and then submit a paper (!) form to provide a joint owner information. The process which does not belong to the 21th century.

Saqib Farid

Very professionally executed. Lynn Smbratt was very responsive/attentive. It was all done within a considerably tight time-line. Appreciate!

Nicole Tartaglione

Justin Conrad is the best to deal with in RI! You will not be disappointed! Call today! Like Justin says.... "Let's go!"

Norm Jacobowitz

Erich Lowe at Northpointe Bank made my refi quick and painless - highly recommended.

Dalilah

I give them 5 stars for the excellent service that was provided to me and I have nothing but positive things to say about this company. Mainly my point of contact. He was wonderful

Karen Freeman

I had a smooth process with getting a mortgage. Ian was organized and helpful. The rates were the best I could find.

Stephen Dewalt

I used Northpoint to create an HSA account. Great customer service, not to mention a fee-free, interest bearing HSA. Awesome stuff!

David Eskridge

APY IN TOP 1% OF NATION! Had excellent customer service when I called to make sure it wasn't too good to be true. No reason not to take advantage of this opportunity if it fits your needs.

Sara Olson

Brady Johnson was awesome to work with. Very knowledgeable & always available & willing to answer my questions. Highly recommend.

Lawyer Fights For You (L. Reed Bloodworth)

My wife and I have used Brett Foster at Northpointe for 2 refinances. He is excellent. I would highly recommend Brett and Northpointe.

Don Gladden

Mark Hindenbach made everything go smoothly and no hassle. I got a good rate on my home loan.

Mauricio Cuervo

Just opened and account on line and the process was flawless. So far so good. I had to call a couple times and the customer service reps were very helpful.

Harry Fyke

So far opening an account has been much easier than an attempt at another institution. Time will tell if the good experience will continue.

Felix Menendez

Great bank with excellent customer service. Highly recommend BJ Maselli for your mortgage needs.

William Kaiser

Self employed home buyer. The process was easy and the paper work was not that bad and could all be uploaded to an online portal. Best rate available.

Alberto Flores

Corbin at Northpointe made the process easy to get my first investment mortgage, 10/10 would recommend

Gary Sherman

Excellent rates and service. Loan Officer, Jeff Rounds is spectacular to deal with.

r upadhye

I got a good APR rate on my savings account. Far better than any traditional bank could ever offer.

Dylan Meyer

Just closed on a home purchase with Ryan Gardner as my loan officer. He did an excellent job!

Sandy Justian

Super easy from start to finish, and the mortgage loan team was both friendly and professional.

dan rosso

So far so good, no issues registering- but can they keep me as a customer for the long haul...stand by for more exciting updates....

Kenneth Welsch

This team is amazing. The got my REFI done quickly with no problems. I'm going to refer them to everyone!

M Terrill

The web pages were well thought out and filling out the information requested was straight forward. No issues I would recommend to others interested in a high interest checking account

Sunny Varrasso

Highly Recommend! Great People to work with for all your banking needs 🥇 …

twasever thus

samantha was so helpful and patient in assisting me with opening an online account. From this point, it's just easy money coming my way

Danny & Russ

Mike Gallegos was the best loan officer I have dealt with, great experience

Jennifer Rafferty

Great experience opening up a money market account with Northpointe bank online. Very quick and easy.

Patti Kossmann

I am thrilled that Northpointe offers such a great HSA account. I just opened mine and so far so good.

J. B.

Love getting a chance to work w robyn rau and christie and their staff! Theyre simply the best or the best!

Puneet Gupta

Very helpful loan officer, loan closed within the timeframe promised, prompt disclosures, and best of all the lowest rates in the nation.

greg robert

It sounds like this might be a good high interest online bank acct to use if you just want to drop in 25,000 plus and let it sit, which is exactly what I'm looking for.

meihua adams

Great service i have ever received, kind and knowledgeable worker let me feel this is the bank you can trust!

Patrick Rodgers

Danielle, The bank manager went out of her way address a banking issue I had. Much appreciated.

Saint Awurama Adu

Neil Russo was great and very helpful and attentive through every step of the process

thad oberc

Application went very easy and just waiting for processing to process it. So far so good. TED

Bethany Dault

Great experience, fast, great rate, and detail orientated. Mary helped us and was available to help us whenever we needed.

Lauren Hinely

Great for checking accounts. I love the free part and the people I have talked to have always been nice and professional.

Sharon M

Knowledgeable, professional, and organized staff at Northpointe office in Sewell, NJ!! Great experience!!

Tom Tighe

In the process of opening an ultimate savings account. I love the fact of how much value they put on security.

Gabriel Sánchez

Excellent service and terms with no surprises. Special thanks to Johanna Arias for all the help and guidance.

John Stanaszek

Just opened an account on line. The opening was a little clunky, but I could not be more pleased with the interest rate on the money market.

Dammah Sebiyam

Excellent bank and very professional. Handled everything beyond my expectations.

Michael Greenberg

Easy to open, great customer service, and unbeatable 5% rate! What's not to love?

Peter McCloughan

Wow, that was easy. Very Happy with the level of service we received from Matt Howard

C B

Capper in SWFL is the best!!!... Northpointe give him a raise!

Doug Perry

Good experience overall. Great communication along the entire process!

Janeice Tate

website very user friendly, good people working here.

Bud and Becky Jester

Chris was the best loan officer!

Vince Scafaria

Just opened a savings, so far everything seems fine.

Nadine Dexter

Made us feel like family could not ask for more!

Lashawnda Jones

Great service, I would choose them again.

Adam Halpin

Such a positive experience working with the team at Northpointe!

Jim Krempen

VERY EASY TO OPEN AN SAVINGS ACCOUNT WITH A TOP INTEREST OF 2%

Robert Milburn

Lousy web site. Account application is unusable.

Kris Sokol

Great refinance rates, great service!

Rose Oriental

High interest rate and easy to open the account.

Daryl Jones

Best savings interest rate I could find.

Mark McGaw

Easy to open, great rates and great service!

James Sewald

Easy to open an account and good service

H. Andrade

great way to banking very good !

Jeffrey Arthur

Great experience and easy to use.

Belita Denise Gary-Smith

The process was pretty fast! Wow!

Kristina Belshe

Super easy to open an account!

Christopher Melvin

Highly recommend Northpointe Bank.

Justin Brooks

Excellent rates and very convenient.

Rob Despres

Nice building.

Chris Favre

Easiest account opening ever.

Erika Lozano Franz

Excellent experience

Nick Gleason

Great Bank!

Manuel

This is the fourth home that I have ever purchased and by far Northpointe Bank has been the easiest loan ever. Steve Brand took care of me through the entire process and his VA loan knowledge is probably the best out there. I highly recommend him and Northpointe Bank.

Sharon M

Theri Isaacs in the Gulf Coast Florida region is amazing to work with! She has helped my Real Estate Clients for years and recently helped my husband and I purchase another investment property. Great service all around :)

Ana Arteaga

Opening the account was really simple and fast, it is the first experience that I have that a procedure like this is so efficient.

Joshua Terkeurst

Darlene Smith

Timothy Daut

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