Reviews of Adventure Credit Union. (Bank) in Grand Rapids (Michigan).

Adventure Credit Union

122 Reviews

62 Comments

Bank

Credit union

630 32nd St SE, Grand Rapids, MI 49548, United States

Go to all the reviews

Description Map Opening Hours Reviews Contact Photos

Description

Information of Adventure Credit Union, Bank in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Adventure Credit Union

Popular times

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Reviews of Adventure Credit Union

Corey Hall

Michelle V the Member Solution Associate at Adventure Credit Union was amazing. She is super helpful, knowledgeable and credible. Her service was detailed and above and beyond. And as far as systems are super amicable with real life situations. Also they’re willing to create a real depiction of your credit profile to help you on what you want to accomplish. Thanks again.

Rick Otterbein

Love banking here. They have all the services you need and the rates are better than banks and most other credit unions. Staff is the friendliest too. Use your name when speaking to you which I feel is important.

Joe Jones

Adventure took a chance on me with a car loan at a rate I did not deserve. After that I opened a business account with them for work. Totally awesome to work with! Also, on there app, I can see my credit score, love that.

Buffy Bobb

I have been a customer of Adventure For a while and I do all my banking and loans through them. They are by far the best bank / credit union I've ever worked with. I try recommending anyone to them for all there banking needs.

Kevin B

We have been banking with Adventure for many years - our recent experience was working with them on a loan - can't say enough about how professional everyone was and how smooth the entire process went along. Thank you Adventure Credit Union!!

Joe DiLorenzo

Have banked with them since they were first located on Porter Street SW in 1978. The associates were always friendly and the service was excellent. Had several loans through the credit union. Number one in my book.

Paul Simpson

Your ACU employees are always very professional and helpful. They stay with me and solve my problem or answer my question. Really like and use your Bill payment system. Thanks for exceptional service.

Shannon Brown

Adventure Credit Union has been my credit union for wow many years and they have always been kind, courteous and helpful. I wouldn't go anywhere else for my financial needs. My family members are members too. Great job Adventure!!!!

Diane McNeil

Gisela helped us with a loan to buy out our leased car. She was wonderful and very patient with us. She very knowledgeable and helpful with all our questions. Many thanks to the folks at 32nd St Adventure CU. And especially Gisela.

Charles Flake

Adventure Credit union has been very good to me. Have been with the Credit Union for about 38 years. Keeps track of my debit card too. Let's me know if something is going on with my card. Been good about loaning me money over the years. Love this place.

Deborah Jandle

I have been with them for over 30 years. The staff is always friendly and helpful. You cannot beat their interest rates for both loans and bank accounts.

Chris DiBartolo

Charity, Chelsea, Veronica, Taylor and all the other staff that work here are amazing. Whether helping with lending or other general concerns, they are always prompt and courteous! Thanks again ladies!

Gary Lemke

I have been backing with Adventure since they were Bell Com some 30 years ago. They have been great and make sound business decisions to keep the credit union moving forward.

Kerry Hartfield

My experience with my credit union as always been exceptional. They are pros! Best of the Best.

Darla Carrier

Love being a member of this credit union. The updates and technology are well balanced with the improvement and the cost. Thank you

Tim San Filippo

I'm not even a member, but I stopped in randomly just to briefly use their shared branch service. Everyone was friendly and polite. Great customer service. I'm already quite established at a different FCU, but if something ever changes I will gladly switch to Adventure. You guys really helped me out today!

Alan Anthony

I have been a member for at least 20 years now. They have always been there to help with those time when may debit card was hacked.

Laurie Farr

Madra did a fantastic job handling my loan request! The loan took less than two days to complete. She made it so easy and walked me through the process with clarity! I would absolutely recommend Adventure credit union for all you loan and banking needs!

SxynFear2Day

The customer “care” was exceptional. Ms. Buys was attentive and worked things out that would benefit me in the long run. Thanks, Adventure Credit Union, for the phenomenal service you’ve provided since I became a member!

Michelle Merritt

Member for approximately 4, services and personal are very kind and and extremely informative and helpful 👍 …

Michael Beerens

They help meet all your needs..from loans to advice HIGHLY RECOMMEND!!

Kathleen Tober

I had a very good experience with ACU. Quick and easy application and processing of a holiday loan.

Don Archambeau

waste of my time with delaying prompts and needing to ebter textvcode SO MANY TIMES as a Firefox preferred user. Code my preference to my account. It is not rocket science.

Terry Myers

My hubby & I have banked here for years now. I have zero complaints. Customer service is always great. Over the last several (many) months Bob Ballard has been my “savior” thru a very difficult time. He took time to make calls for me, search old accts, & help me with paperwork. He did not have to do that. I am beyond grateful, he made all the stress I was under, bearable. The final step was opening an estate acct for my mom, who passed away. I just don’t know what I would have done without all his help & making me feel like he actually cared. I have no intentions of ever leaving this CU.

michael cherwinski

Yes other names since 1982, but put together for all good workers!

Gene Cross

Amber M. Buys | Member Solution Associate II is amazing. Amber has worked 2 short notice and complex loans for me both dealing with wire transfer and out of town locations. I have also used Adventure for a home mortgage and it also went flawless and great rates

Persona Nongrata

Had a wonderful experience with them. We were first time buyers looking for a mortgage and not knowing what to do. They walked us through the whole process, gave us advices on how to successfully close on a loan and thanks to that our family finally has a home. These people are really willing to help you!

Jim Bergenham

They are knowledgeable and can answer any questions I have. Service is fast and friendly.

Jocelyn Broughton

I only use digital banking. So far all has been good.

Shatasha Jordan

Adventures credit Union is a great credit Union with loving and kind employees

Kathy Kalinowski

They are very helpful and friendly. I would recommend them to anyone!

Susan V

I have been a member since Bell Com and in all those years, found customer service to be helpful and friendly. Now that online banking is the norm, I dumped Chase and gave them all my business. ps. I know one of the people who gave them a low score. LOL they made numerous bad choices in life, thus not shocked to see their review.

Rich Menz

When time's get tough these people are on your side through it all. They are so humble and understanding it make's me feel a better quality of life knowing people like this still exist. They treat me like I am recognized as a loyal borrower and word's can not express my gratitude for everything this credit union has done for me. If anyone is interested in a loan of any kind, these are the people you want to talk to! I have nothing but good words to say about everyone I have ever met who represent's Adventure credit union.

Melanie

I have to give credit where credit is due and this credit union has employees that have gone above and beyond for myself and my husband. I would like to say a huge THANK YOU to Amber Buys I think you should be recognized for all your hard work and making things possible!! Amber who works in another location (not close to Lansing) also got Nick Herson involved to close our loan and open up a checking account, he was great as well. I would recommend Adventure to anyone and everyone. I hope those two get the appreciation they deserve!!!!

Kyla Eadie

I have always been very happy banking here, but they really went above and beyond the call of duty recently! They made sure I got my new debit card with my new name, even with all the hurdles they had to overcome! They saw how import it was for me! Big shout-out to everyone that helped, especially Bob! Thank you so much!

wmuldrow3013

Outstanding customer service, the best I have ever experienced! Will share with all of my friends.

Steve and Terri Detmers

Awesome C U , have been a member for years, always friendly and helpful

devita walker

This is a wonderful credit union. They have helped me open an account and have great service. I would recommend this credit union to anyone

Diane Lanesky

I had someone get my bankcard & figure out how to use it. Even tho he gave it back, money was still going out of my acct. I went to the main branch & even changed my acct#. They told me I had to report it to the police which I did. I talked to a man & he said if a report was not already started he would do so. I found out later that none of the money he stole from me would not be reimbursed. They lied to me and I'm out a lot of money.

The LaRue's

Amazing staff and super helpful if needed definitely a wonderful credit Union

Clarence

Was great at explaining the details of the loan and the employees are great at working with each other to help make the process a lot smoother.

Rafael Melendez

wonderful customer service and very patient throughout the process

Art Paul

The on line banking is clear and easy to navigate through. I haven't stepped into a branch bank in over 3 years!

Kathleen Drew

Always professional and caring and handle any issues I have 💯 …

Amy Lopez

Been working with them since 1996. Many loans, and 2 mortgages. They went above and beyond working with me during my last refinance.

Diane Lanesky

I belong here...in the beginning (years ago) I was really sold on this place...but now over all I am not. Some things that have happened, have really upset me. And I am not a happy person. But I believe in belonging Only to credit unions

Amy Musselman

Awesome experience. Quick and easy loan processing..

John Riggle

Friendly, helpful staff.

Ted Sheler

I have been with them since thy we're Bell Com Credit Union, I like the Direct Deposits and people are friendly.

Steven DeJong

Always served professionally at Adventure Credit Union. Wonderful people

Sheredia Russell

Easy to get access to account

Ruth Swisher

I always had good service here. The people were very friendly

Michael Guzman

No I'm good for now alright, It's stuck. I need help. And I don't know what it is. No. I like it so much; pet pet pet pet pet pet pet. Pet pet get set. Alright.