Reviews of The Exchange. (Bank) in Chicago (Illinois).

The Exchange

189 Reviews

107 Comments

Bank

Used game store

1524 N Milwaukee Ave, Chicago, IL 60622, United States

Description

Information of The Exchange, Bank in Chicago (Illinois)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of The Exchange

Popular times

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Reviews of The Exchange

Bill Altmayer

Great experience… Courteous staff and very professionally trained and helpful. Awesome selection of multiple game products and machines and utilities. Syd at the front desk was extremely helpful!

Ally Bright

The staff here was very kind and helpful. This store is nice to even just browse if you don’t have something specific in mind. The staff helped many customers on the phone and in the store. They have vinyls, old video games, and even newer accessories. My friend bought a switch controller. Prices are good and it’s well organized.

adrian james dela cruz

Similar to the other location I visited, this place feels like a trip back in time while also still having a modern feel to it. The first time I’ve been here was with my cousin and so I ended up getting some old video games as a present and they work well and had fun playing them! The people working there not only seem fun to interact with but also professional in how they handle things. My issues with this place(similar to the other location) were not having some items I was looking for and items I hoped to get but were out of my price range. I’ll cut them some slack by saying that I know well that it’s not entirely their fault, but they were also so nice and helpful in how they were able to help me by checking if another store had it and offering other reasonable solutions for the other items. All in all, I definitely recommend visiting this place for the content selection and fun environment thanks to the people!

Rayan Ali

I’ve been to gaming stores all over the country and this place remains one of my all time favorites. Staff are super helpful and knowledgeable and the games selection is a huge breath of fresh air! Always visit this place when I’m in town and find something to pick up because of their awesome selection! Keep this place alive and support your local game stores!

Makayla Christine Show

This place is awesome... if you want movies from back in 70's , 80's, 90's.... you can get it... they will even tell and look up other places... to get movies... I bought my Roseanne 12 series from them

Nirvana115

Awesome place that sells old school video games, there is always something to collect every time you visit

Franklin Glen

They have everything. If you can’t find, then you’ll be out of luck. Great staff and variety. Games for everything that existed, CDs, movies, toys, blue Rays.

Rosemary Frac

They have super cheap games and consoles.

Jeremy Kane

Good place buy and affordable prices, wide range of stuff including vintage and clean place. All their stuff is in alphabetic order, which is super impressive actually. Good spot boys.

Ivan “Tenenbaum” Chavez

Cool selection with some of the best of each console has to offer. On the pricy side but that's what you pay for if you want to inspect a game in person and have it same day too. Sadly, I have to rate them low here after two bad experiences here. The first ever time visiting here, I bought a GameCube bundle. When I returned home, three of the controllers (aftermarkets) were malfunctioning. GameCube was also defective (wouldn't read discs). I lost my receipt so that's on me but if I'm paying $200+ I expect quality. Please take everything with a grain of salt here and KEEP YOUR RECEIPT. This time around, I received a GameCube game as a gift from here. I'm coming back for a refund/exchange as the disc is cracked (friend who bought me the game isn't a game collector/hobbyist so didn't think to check disc). Please don't put the disc back up on the shelves guys or at least be honest about the disc quality of your games (I've heard stories of them doing this before). I'm sure the disc plays fine, but $60 for a retro game? These things are getting harder and harder to find by the day so it's just upsetting to have your time and money wasted on potentially nonworking disc down the line. Still better than Gamestop I guess. Edit: They gave me credit for the cracked disc, and I was able to grab Chibi Robo from them, so they get a star for that.

Christine Delgado

I can't see there being a better location for more obscure, hard to find video game products. It's beautifully clean, organized, and well lit! The staff is friendly, funny, and knowledgeable. Why would you ever go anywhere else? Not me, friend.

Keya Alizadeh (Dae)

Excellent second hand game shop. Decent selection overall. Some new stuff as well. Wish they had a bit larger of a selection of rarities but you can get stuff transferred over from other locations if they have it which is cool. If I were local I'd definitely utilize it. Great deals on used consoles. Got a OG psx for $55 with a memory card, a controller, and all necessary cables. They also have a ton of movies but I didn't browse that as much. Just by the sheer volume of movies though I'd say they have a solid selection.

Beans

My favorite game store in Wicker Park. They usually have what I’m looking for and if they don’t they order it for me and let me know when it’s arrived. Never had a problem with these guys and they are a fun bunch when shopping, very helpful and informative.

Militades Inc.

Great place to find vintage NES SEGA & PS games, as well as real hip hop and vinyl. Knowledgeable staff, & easy to locate stock of merchandise as well. The $1 DVD section does sucks like whoa though...I recommend this place to all gamers and non-trendys.

Mael Cajuste

I have been to this shop twice so far and I love it I would recommend this store over gamestop any day. The employee's are helpful, cool to talk to and nice over all. I found so many games and even some old ps2 games i loved as a kid there. They have so many games to choose from and the prices at the shop are so worth it to me. Everything was for a low price that was more than fair to me. This is definitly the shop for me.

Elkin Omar Pelaez

Great videogame store, clean, well organized and excellent service.

Joseph Rodriguez

Store is alright, pretty clean. Staff is very nice and helpful. Lot's of great items and if you wish to return anything you have a long time to return it. Only complaint about The Exchange is that I purchased a $50 copy of a game that was unable to save and the disc became unreadable which I suspect was partially due to the game being stored in a DVD case. Edit: The store was the one that had the game disc in a DVD case and the ring on the disc was somewhat frayed due to the edges of the DVD case. Such a waste of $50 lol

Seth Wheeler

Tons of gems here, without the inflated prices that often come with the finds. Be sure to check items for scratches and such before leaving- I had no trouble besides a minor cosmetic scratch on the top of the disc of a game I bought which spends most of it's time in my console anyhow. Staff are helpful and funny. Will definitely check here before I go to Gamestop, Target, or even Amazon.

Jorge Salgado

I just want to thank whomever it was I spoke on the phone with. You save me a big headache I was lucky that the other locations line was busy. I had an issue with a used xbox one s console I purchased. The control although felt new, the ledt analog stick would ramdomly toss me to the right (racing games) and when you are in the game menus it would go all haywire and would not let me choose anything unless it was at randomly pressing A. After hearing me out about half way and asking me what I was trying to do. He stops me and just tells me to get in contact with the store to swap out just the controller. He himself talked to them I beleive as I chose to ride my bike to the Belmont Location. They where already ready for me so for the awesome customer service I had to purchase an extra remote as I needed one so me and my Son could play a game he wanted. You guys are awesome thank you for going out of your way and thank you for being open during these tough times.

Sean Monnar

Great spot with good selection of retro games. They mostly have movies, but had a nice amount of NES, Genesis, and SNES games. Seemed to have a lot more newer retro console stuff like Wii and 360, PS2, but overall they had a nice mix of everything. Prices were really fair and service was really helpful.

Wanderer417

If you’re a classic gaming enthusiast you’re probably still better off on eBay. Good spot if you need something in a pinch, but the prices are too expensive. Pretty decent movie collection though

Arsenio Aguirre

Nice and welcoming staff. Great selection and location.

The Collector1885

Great place for your Retro and current needs in Gaming, Music, and Movies. Custosmer Services are impeccable, and something you been looking for will always be there. Hell I've even found a copy of Super Metroid and Ninja Turtles: Turtles in Time for a great price. Never mind the low reviews either they didn't found at what they're looking for, or just plain trolling. This place is awesome.

Francisco Peralta-Cerda

Friendly and helpful staff they made my first trip both fun and memorable. Definitely coming back for future video game questions and inquiries. As a bonus: I was able to find two sought after games.

Logan (PlasmaXL)

Super friendly staff and a large selection of games and movies I was surprised to see for sale, store was very well kept and organized.

Brett Thomas (LlamaD)

They sell used and new items from DVDs, CDs, and modern and retro video games plus accessories. You will get better trade value for video games here than a GameStop. Recently, they were kind enough to give me more store credit than normal for my trades towards buying a new game. I've never seen that from any chain I've visited before. A+

Cameron Wehrheim

Back in my addiction days they gave me 700+ $ for a 2 giant boxes of old systems and games. I feel really bad I ever sold them all but now 3 year's clean I want to buy everything back. They were always nice to me.

Jordan Falduto

An awesome retro game and movie shop. I come in every so often to check what new cool things they have in stock. They even carry new unique items that you wouldn't typically find at Best Buy as well! Great prices too.

Jen Vargas

I came here today, not knowing what to expect, because a friend asked me to go with her. I'm so glad she did! My absolute favorite part was that they had a lot of retro games (N64, NES, SNES etc). I walked out of that store a very happy person. Bought two game cartridges for a close friend who loves retro games, and I will DEFINITELY be coming back, both for his and my own retro-gaming needs!

elliot velez

The staff is super nice. Many vintages games and systems. They also sell toys. Lots of movie selections to pick from. They even have $1 movies.

Paul Khoury

I absolutely love this place and the prices are very reasonable.

Marquita McBride

When it comes to this store, you never know what you'll find. You could end up finding something you didn't expect to find and walk out with a new buy. The staff is amazing. They'll ask if you need anything, strike up a conversation with you; overall friendly. If you can't find what you're looking for, they'll check their other branches to see if they have it.

Matt

Friendly staff and reasonable prices. While their stock of retro games might not be as extensive as People Play Games, I found the prices to be better in general. Definitely worth checking out if you're in the area.

Philip Inc

The store's contence doesn't stop with records. The Exchange has a wide variation of products ranging from records to CDs, to DVDs, to Blueray discs, to video games. When it comes to video games, the selection isn't limited to the latest systems and games, but it goes all the way back to the Atari 2600. Are you looking for a replacement for a damaged copy of a favorite game on your video game system? There's a good chance that The Exchange has the game you need. If your local store doesn't have it, maybe they can have a copy delivered from another store.

Pete Bartleson

Really love having this store in my neighborhood. Not only do they have an amazing selection of any type of entertainment you could possibly want (video games, dvds, blu-rays, consoles, vinyl, etc etc), but their staff is also very friendly and willing to help you find what you need. Throw in the fact that their presence means I don't have to deal with the idiots over at Gamestop, and I'm sold. I'll be giving them my business for as long as they're in Wicker.

Jess Colopy

I love the Exchange! This location is much bigger than the one in Lakeview, and has a lot more pop culture items/posters/figurines. The staff is always happy to help find what you need and they make selling easy.

Alexandyr R-W

Decided to drop in since I was in the area and have been excited to see the selection here; however, that feeling quickly subsided. I picked up some loose games that were super cheap ($3 and below) and not in the cases that are locked and was listening to music, browsing, and holding the games in plain sight. Literally, every couple of minutes, a guy keep peering down the aisle, as if to make sure that I wasn't stealing the games. I wasnt. And i would never but he kept looking at me as if I were going to steal them at any moment. My hobby is playing games and collecting systems and I have a ton of games and was browsing for very specific games so forgive me for wanting to take my time in front of every different system case. Eventually, a young lady walked up to me and asked me if I was still doing ok, to which I replied, "yes, thanks". Before she left, she made it a point to say, "would you like me to hold onto these in the front?" And of course I said , "sure" because obviously it was a big deal. I know the deal, having been to the Lakeview location that they hold items in the front and the employees there were very transparent and non-accusatory in stating their policy, which I have no qualms with at all. I was just confused about the fact that the games were out in the open and still had to be held upfront but the Wicker Park employee that kept checking on me hadn't said anything about that, he just kept looking at me periodically. I would've been more receptive to him just flat out saying, "hey, we just have to keep the games in the front". Cool, no big deal. Anyway, that really put me in a funk so that being said, I think I'll stick with my regular location. Especially since they order anything that I'd need if it's not in stock. Who wants to feel like they're committing a crime or being accused of committing a crime by the way of someone staring them down every so often while they shop? Certainly not me.

Patrick Penner

A big selection of ridiculously cheap movies. A lot of them for a single dollar. If you need to get rid of old movies this is the perfect place to go. Just don't expect to make the big money. Also exchange got a great selection of comics.

Curtis Hunt

Talk about a gold mine! This store is amazing! The customer service at this location was even better! Jeff and Bernie helped me out and I had a great time. They both had great customer service! You can truly find some throwbacks at this store for a reasonable price. I will be returning soon!

Peter Morrison

good selection of movies, video games, and music. very friendly staff who are always helpful

I couldn't come up with an original name D:

It's nice how they have older games and systems in stock. Wish they were kept in better cases though. The staff is pretty cool, and one even offered to friend me on my 3DS lmao

Ryan Chicago

Love this place only reason it’s not a 5 star is cuz they low ball you when you sell here

Xaffire009

Omg thousands of games to browse from Atari to PS4 and Xbox One. Movies, games, record albums (vinyl records), CDs figures this place has everything an avid gamer music lover movie binger can dream of. Prices are affordable games in great condition new and used. Consols from a by gone generation available.

C K

My favorite location for retro stuff in the city. Staff is great, knowledgeable, friendly. They also give the best prices on items for trade in, and recently have rehauled their pricing to be much more affordable. Some great guys, products, and service here!

Nathyn Gibson

Cool place to wonder through with decent prices. I bought Arcade Fire's "Funeral" on vinyl for only $10. Good place to check out on a day where you have nothing to do.

Paul Moreno

Very cheap and large selection of old and brand new games, movies, and music. Super friendly staff and very knowledgeable. Definitely recommend bringing a geeky friend so they can spaz out on all the old school stuff.

Nathan Pierson

I'm a bit of a DVD junkie. I always prefer owning movies and tv series on DVD. The Exchange is a great place to get some used dvds, cds and games. I could spend hours just going through all of the goodies they have.

Andre Payne-Guillory

I love this store so much!!!! Theyve got retro games, cds, vhs, current gen games and great service. They are placed in the booming wicker park area. I can't get enough of their deals.

Ruth Day

So close with so many things. Friendly staff, good atmosphere, great location, but the food fell a little flat.

Tatiana Vera

Neek, Jordan, my favorite buddy Paul, and most importantly, Grant these 4 most important employees of the Exchange in wicker park helped me out with so many great offers and deals for Blu-Rays, game systems, C.D.'s, DVD's, games, etc. I'm so proud to get this opportunity to give them all their props for being such great employees and my best friends I have in my life Thank ya'll so much for being great from with me and now I have finally fulfilled my promise to give ya'll the best reviews love always Tatiana Vera

fabchi f

Just passing by, I went in to see if they had a practically unknown movie (1986). Quietly, the nice girl behind the counter found it in a second. Pretty surprised, the price was just $8, too. What could I ask more? Thanks

Zak Singer

Cool, approachable, no-hassle staff, a wide and varied inventory w/many hidden gems, expertly edifying choice of in-store music makes any visit a unique and memorable experience.

Max Rivers

Incredibly nice, helpful, and knowledgeable staff. Always a treat to stop in, even just to browse. Highly recommend

Jada Bell

Had a bunch of questions and had a manager named Nicholas be able to answer them and request more games for me to buy! Highly recommended for any games

Nicole Austin

They had 1 of my games on Monday ordered other 2 games and got them within 48 hours

Jonathan Ferrera

The retro games you can find here make me so nostalgic. Too bad I didn't see any of the consoles. They have contemporary video game stuff, too. Don't worry.

Oscar Mora

Avoid getting raped at Gamestop and come here for better prices. Awesome collection for vintage games no matter the system.

Jon C

I buy all of my retro and classic games here. I've traded in as well with great results. I could talk to the staff all day if I could

Slendiamond

My number 1 place to go for video games/movies! Excellent customer service. Would recommend

T Dixon

The Exchange is a place for all lovers of music, Video games, and movies. The Exchange has everything to new to old to things you thought never was on earth! The Exchange is where people can find what made them cry to what made them a child again. If you have a movie, song, or a game that you want again Exchange is the place to go!

JUNITO C Martinez

Good store haves all the games that you need from 1983 nintenso to nintendo 64 wow amazing

Alex

Good for finding good quality used dvd's, cheap electronics, vinyl, overall great staff too.

Elmer De La Cruz

Excellent selection, knowledgeable staff, really well organized considering how much product they display, fair prices

Ryan Pigeon

Tiger woods 07. Bring it on. although there is no augusta on this one its still a damn good game. Cheap as hell best 2.50 I spent for 15 minutes of play.

Michael Kramer

The staff here is exceptionally helpful and kind. The inventory is very well organised. It's easy to loose track of time here.

Holly Spilotro

These guys are great! I brought in a bunch of stuff, they took their time, explained the "Exchange " process, I was very pleased.

Johnny P

Not a comic store but they have a lot of used videos and games. They shouldn't be misrepresenting themselves...

Mel A

Not a bad selection here, you can find a bunch of things here. This is where I got my copy of Kirby crystal shards 64!

ꪮᥴꪻꪮ ᥇ꫀꪖ᥅

Great place to find games, etc, but it can be not so customer friendly at times.

Johnny Darko

I love this place! So many great deals and different items to choose from. I love this location too!

Erik Paul Leff

The Wicker Park staff members are friendly, knowledgeable, and super helpful always...

Darian Chambliss

Always have a great time and service when I come into this location all the employees are very helpful and nick always gives me a helpful hand

Terry Sosa

Great place better dan Game stop!!!

Ivan Salinas

Basically an amazing thrift store for games, movies, DVDs, etc.

Christine B (PurpleBingo)

I could spend forever in there 🤩 the staff is super friendly and they have just about everything …

Patrick Greenfield

good

Ivan Sanchez

The coolest place to get all types of game systems and games

Rye Rye

I love this place I promise you you're wallet gonna be hurting when you leave cause of all the stuff you gonna buy

Kristian “Princess” Serrano

They have a variety of movies n entertainment .luv it

Lilmonkeyy xD

It's amazing such a wide selection of stuff to buy

Luciano Medina

Great store, great prices & excellent cust service!

Ryan Paul

Ok place to buy and sell cds, games and dvds

Arika Kaosa

Decent selection of retro/vintage games

Fred Chubin

Great place for a wide variety of games and music

Joey Petrone

Great selection of all things videogames.

Thomas Christie

Excellent place for retro games vinal & more

precious harris

It is a overall great place good service and nice employees.

Lio Lopez

Does Anyone know if they're open during the Quarantine?

maria aguilar

Best customer service I have ever had!

David Matienzo

Lots of good stuff and really good customer service

Cheryl Schuller

They have everything love that store

Jephthah Woods

Sold me a broken controller with no usb

Mike Gauthier

Really good selection and nice staff

ULTRA Chicago

Great Dollar section for DVDs.

Adriana Jones

ren was amazing

Michael M

Cool store better people!

Tommy Theiss

great pace and the workers are very nice

C-LOZ Yohunshi

If your a true gamer... this is the place for you !!!!

Keith Wright

They came through with my requests

Jose Jimenez

Love them

Kjarkas Fan

Best place for 3ds

Luis Perez

Really good place and service very professional

Lloyd Hued bit

Best variety

Abe Cox

They get it.

Ener Salas

Great service

UnCommon Scentz

Barnyard buddy’s

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