Reviews of Altana Federal Credit Union. (Bank) in Billings (Montana).

Altana Federal Credit Union

30 Reviews

7 Comments

Bank

Federal credit union

3212 Central Ave, Billings, MT 59102, United States

Description

Information of Altana Federal Credit Union, Bank in Billings (Montana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Altana Federal Credit Union

Popular times

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Reviews of Altana Federal Credit Union

Mary Lissner

Great experiences with this institution. Knowledgeable, friendly staff especially at this branch. Dana and the team are always a pleasure to do business with.

Heather Ohs

Altana Federal Credit Union never fails to go above and beyond. Every time I have a question, or need assistance, one of their talented employees is there to help! Most recently, Heidi Davey helped me find everything I needed for my taxes. I'm grateful for the personalized care and member relationship.

Patty Crenshaw

Michaela in the support center is the sweetest and always is so nice and helpful! Just thought everyone should know that!!!

Kelsey Wagner

We had THE BEST experience with Altana! I called around to get information from many financial institutions for refinancing our mortgage. From the moment I called Altana was amazing. My husband and I worked with Chris Lorash and absolutely loved working with him. He took the time to explain all of our options, and even added some ideas we hadn't though about yet (we actually made a different decision than we planned, thanks to his suggestion). He made sure we understood why loans work the way they do, and answered all of our questions! If you are looking for any type of loan, look no further and get ahold of Altana!

Oneida Eudave Smiley

This was the first time I had been into Altana and also the first time I had been to a credit union. The concept is a little different, but I liked it. The lender KaCee Erickson was so kind and professional. I felt completely comfortable asking her all my questions and expressing my concerns. I was really impressed with all the knowledge and insights she had to share. I highly recommend scheduling an appointment with KaCee if you need to refinance a car. I was so blessed to have her help with my car loans and make the process easy to understand. You're in the best hands with her. I've never met such a sweet lady at a bank like her.

Christy Stephens

I purchased my first home January 2021 and had the pleasure of working with Chris Lorash. Not only was he very professional and very informative, he was very personable as well. He answered all my questions (that I felt might have been ridiculous at the time) with no hesitation, he also reassured me that my questions were good ones to ask! He definitely made my home buying experience easy and with no stress! I highly recommend Chris to all my friends and family looking to purchase a home! Thank you again Chris, for everything you do!

Ron Ferreira

I opened an acct. here because I was from out of town. I needed a local presence. I had the acct. open for about 10 months. One thing that really bothered me, whenever I went to the outside ATM I would get $100. The machine would give me 2 - $50.00. I had no choice in the matter. I would always have to go in and exchange it for $20.00. I would always complain to the teller. Nothing changed. No business would accept $50.00 bills. Anyway, I closed my acct. when my bank finally came here. The receptionist at the bank, Missie, I think her name is. Took all my info didn't say 2 words to me, didn't explain anything to me, cut up my debit card, handed me a check. That was it. I was the one that said "thank you" she didn't say "Thank you for being a customer of AFCU, If there is anything we can do for you in the future, Please let us know" This lady needs some training. I won't be back in the future.

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