Reviews of Educational Systems Federal Credit Union. (Bank) in Baltimore (Maryland).

Educational Systems Federal Credit Union

115 Reviews

47 Comments

Bank

Credit union

7500 Greenway Center Dr, Greenbelt, MD 20770, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Educational Systems Federal Credit Union, Bank in Baltimore (Maryland)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Educational Systems Federal Credit Union

Sunday

Closed

Monday

9 am–5 pm

Tuesday

9 am–5 pm

Wednesday

9 am–5 pm

Thursday

9 am–5 pm

Friday

9 am–6 pm

Saturday

9 am–2 pm

Popular times

Sunday

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Monday

9
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Tuesday

9
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Wednesday

9
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Thursday

9
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13
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Friday

9
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13

Reviews of Educational Systems Federal Credit Union

Beverly Lancaster

I apologize for not remember the name of the branch manager at the Greenbelt branch so that I could make sure that she is credited with the following review. I went to that branch on Friday, October 28th between 330p and 440p. I couldn't complete a transaction online and came to the branch seeking assistance. This young woman's customer service was excellent. Professional at a level one seldom sees no matter in which zip code you are conducting business. I regard efficiency, patience and kindness-- (something that is often imitated but something that is seldom successfully faked) to be the pillars of excellent customer service. This young woman stands tall and steady on this foundation of superior customer engagement

jose canas

The staff from the manager to Mr Burris and Mrs Boss are were very professional, knowledgeable and most of all, were able to get me the car at the best rate possible taking their time making sure all went well. They did a terrific superb job.

O Sanders

I received help immediately and the teller was efficient, professional and personable. She referred to me as Ms. Smith which is how I like to be addressed when conducting business.

Shelley Brown

This branch has first class customer service from the teller to the member services staff. Mr. Burris is a top tier employee, he went above and beyond without being asked. Thank you Mr. Burris for all your help!!!

Gail

Everyone at this branch has outstanding customer service. They always go the extra mile to assist your banking needs and concerns.

Freddie Frazier

The gentleman who helped me was patient and very informative. The manager even stepped out of her office to hear my concerns. Top notch!

Alexander Quintana-Soto

The service is very good, especially Mrs. K. Guzmán is very diligent, she worries that the client understands everything and especially, she speaks two languages (Spanish and English). Excellent employee!

Judith Oarr

I have been a member of esfcu since the early 1980''s and always depended on their accuracy and courtesy. Recently I had a problem that I did not think could be solved, and two wonderful people at the Greenbelt Esfcu handled it. Mr Darrell Burrris and his co-worker, Nichol (unfortunately I did not get her last name) did the research and solved it for me. I am so grateful to them and I hope their establishment realizes their value. Judith oarr

Marylou Colom

I received a great service. Ms. Brown is very professional and went beyond to help me with what I needed. I love the way she treats me during all the processes. Thanks for everything.

Henry Agyapong

The bank personnel I dealt with was patient, and took her time to help. I didn’t feel rushed

Douglas LeDoux

Kind, helpful, and friendly all in one convenient location. It’s a smaller branch than I used to go to, which made my experience there feel much more personal. If you need to handle banking through ESFCU, I’d recommend the Greenbelt branch! Thanks to Sean for the amazing service!

Adriana Robles

It pains me to do this to my credit union, but I feel this is the only way for my voice to be heard. I understand and accept all the policies that are in place. Today the ball was in your court. No other person banks at your institution with my name. I can more than gladly add more info and improve this review, if and when you do right by me. Fix the issues with my deposit and meet the outlined expectations for it's hold time. My fellow google community I will come back with the outcome of this injustice Hi everyone, I am very pleased to let everyone know my credit union resolved my issue! I appreciate so much that ESFCU took the time to read this and hear me out. Thank you for taking the measures necessary to make things right with me.

Jessica Singh

Todasha really went above and beyond to assist myself and my mother in the process of trading in my car and updating my loan information. I really appreciate her patients and friendly disposition each time we spoke, I will definitely work with her going forward for all my financial needs.

Sharon Aliping

The service was awesome. I went to have my car loan refinance and through out the whole process, their staff , most especially Mr. Schroth, was so helpful. He guided me on what to do to have my loan approved. I was able to get a much lower APR as compared with the previous financing company which gave me a horrendous interest. Thus, I would be able to save a couple hundreds just from paying an interest. I highly recommend this branch. Thanks to you!

David Heintzelman

The staff went above the call of duty to assist us in getting a new car.

facto

quickly attended and helped me resolve issues promptly

Zsara Hamlin

To whom it may concern: I would like to bring to your attention the excellent customer service I received recently from two of the employees , Ms. Tadosha Brooks and Mr. Sean Collins, at the Greenbelt office. Recently, I visited there for a routine transaction. While there, Mr. Collins took the initiative to inform me that I had an old VISA card, one that was issued years ago. Mr. Collins stated that a new VISA card might provide we with a reduced interest rate if I qualified. I told him was interested. Mr. Collins took my information and started the process. Afterwards, Mr. Collins informed me that Ms. Brooks would be contacting me on the following day with a result. As promised, Ms. Brooks contacted me with the good news that my application had been approved and that my new VISA card would be arriving soon. I have been a loyal member of this credit union since 1985 and I have always enjoyed great service from the employees. However, the efforts of Ms. Brooks and Mr. Collins deserve special recognition. These employees and others like them are the reason why I continue to be a loyal member.

Peggy Wilson

Ms. Guzman is so efficient and personable! Thanks for the excellent service!

Novadene Cooper

I must say the experience of purchasing a car was made so much better with Tadosha's help. She recommended their liaison person to me and reached out to him on my behalf. The result was a 2020 Toyota Corolla at an awesome price. I thank them so much for making the process so simple and easy. I am in love with my new vehicle. Thank you again.

Pamela Castleberry

Kenia answered all my questions and helped me with my transactions.

Joe Brewer

Met with Senior Represenative Tadosha Brooks at the Greenbelt branch regarding an auto loan. Before the close of business that same day, she called to confirm my loan approval and that I would receive their lowest rate. She was able to answer all my questions and able to cut me a check for my auto loan as soon as I requested it. I plan to pay this loan off fast but happy to have an easy transaction with Ms. Brooks. Thank you!

Andrea Vincent

I have been a member ESFCU for over 20 years and all my loans for mortgages and cars have gone through them. Their rates are very competitive and I always have got excellent service. Much better than a regular bank. If you're a school system employee, it's a great way to go.

Char W

I was going to do online banking when I saw the average reviews for this bank was 2.1. I've been with this bank for 20 years. It had growing pains meaning the lines were often long. After the change in name, more growing pains. But there has been only 1 employee I thought was not competent to handle others money. I give it 4 stars.

Jenelle Simms

She was very efficient and very clean and fast what a clean smelling office it was joy to visit that branch.

Joyce Ellis

I was 28 years old when I opened my account im no 70 years old, 42 years as a member. My first 10 years were a bit tough, with some of the employers. I watched them come and go, and I wouldn't never consider switching

Audrey Washington

This young lady took the time to help me set up my digital account and gave me my balance. She was very helpful and kind.

liticia greenfield

Ms. Latoya Lindsey was very very helpful. She responded to my matter and made everything better at a time I felt like I was literally drowning. Thank you so much!