Reviews of SmallCakes Cupcakery. (Bakery) in Little Rock (Arkansas).
SmallCakes Cupcakery
Maumelle, 13220 Crystal Hill Rd, North Little Rock, AR 72113, United States
Description
Information of SmallCakes Cupcakery, Bakery in Little Rock (Arkansas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of SmallCakes Cupcakery
Sunday
10 am–8 pm
Monday
10 am–8 pm
Tuesday
10 am–8 pm
Wednesday
10 am–8 pm
Thursday
10 am–8 pm
Friday
10 am–8 pm
Saturday
10 am–8 pm
Popular times
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Reviews of SmallCakes Cupcakery
This was my first visit and I decided to go all out and order the mason jar. The employee who helped us was friendly and very knowledgeable. All of the cupcake choices looked delicious and I decided to settle on a red velvet cupcake with red velvet ice cream. It tasted great and my daughter enjoyed her unicorn ice cream. However, that might be the last time we order those. For the two mason jars and two cookies my total came out to $30. I do plan to visit again eventually, but I probably just get a single cupcake or a single scoop of ice cream because the prices are a bit higher than some other ice cream/dessert shops.
EDITED TO ADD: I tried the cookies the next day and I was not impressed by either. They look fun and tasty but the taste is not good to me. On the plus size, they are large and shareable. However, if it had been up to me to eat those cookies by myself, they would've been in the trash. I had the M&M chocolate chip cookie and the s'mores cookie. I just slightly preferred the s'mores to the M&M. Neither of them are worth buying again.
Extremely gooood cupcakes. Had a sweet toothe and my husband surprised me with these ! Had several different flavors, lemon, strawberry, velvet, chocolate and Carmel (MY FAVORITE) and confetti…. yum yum YUM ! Must go when your in Little Rock, Arkansas ..
Definitely will stop by again.
They are very good at upselling. The cupcakes are massive but affordable and delicious. I also love that they have a new flavor every week, and my only complaint is that there's no variety besides that one per week. Every place has the same flavors, and I would like to see some new items introduced after going to 3 different locations in different states in 2 years. The ice cream is also a must.
Been here a few times and cupcakes were good. Love the ice cream BUT this weekend I ordered three dozen and ordered every flavor! Let me tell you, my guest fell in love! They smelled and tasted amazing! Something about ordering a fresh batch just makes it even better. The young ladies are always super nice and my experience has always been good. Also learned that you can request any special Flavor they’ve made in the past if you order in advance. I was able to get in the infamous cannoli’s cupcake that I always seem to miss during specials! Amazing!!!!!
The minute I walked in we were greeted by both associates with open arms, setting the course for such a wonderful experience. They had high-energy and made my whole ice cream/cupcake buying experience fun.
I felt like a little kid again at the candy shop.
They were excited to tell us about the different flavors and encouraged us to sample a bunch of different options.
Each sample tasted so good, the only hard part was choosing which flavor was slightly better.
I ended up getting what they call a “smash cake” which is essentially a cupcake in a cup with ice cream in between.
The cupcake I got was a hot fudge sundae one with nuts, hot fudge, and a cherry on top. The ice cream was what they called “Cookie Monster” which tasted VERY GOOD mixed with the cupcake.
They don’t skimp out on these portions either. The whole thing took me 20 mins to eat.
Smallcakes is definitely Top 10 on my list for dessert places. I hope they stay around for a long time.
I remember the first time I tried Smallcakes in SD about 6 years ago. Fell in love with it instantly. Excellent service and great quality here as well, and I gotta say it's real nice to have access to one so close to home. Well done and an excellent job by everyone on the team. I appreciate what you do.
Loved the customer service. I would go back for that. Cupcakes were just average to me though. I got the red velvet and strawberry cupcake. I also got the jar. The ice cream is above average. They have several flavors to choose from. I picked one scoop of wedding cake and one scoop of red velvet ice cream. Delicious
I have enjoyed SmallCakes cupcakes at each location I have been to but this is the first experience I have had with a salesperson comparing this location to others and speaking poorly of the other locations. You have a great product and I would think you would be supportive of other stores….especially ones far enough away that they are not direct competitors.
Great! Yummy! All the cupcakes are aesthetically pleasing. The cupcakes themselves were soft and fluffy. Service was awesome. Color me impressed.
If I could give this establishment a 10 I definitely would!! I’m a city driver for TForce freight that made a delivery here. The three ladies that were working at the time were SO nice and polite! It took about 45 min to an hour getting all the freight in they ordered. Towards the end of getting it all in one of the young ladies named Kaly (I hope I got her name right lol) helped me finish up getting it all in and situated properly. If you don’t go for the Smallcakes
Heck, just go for the people that are so nice and friendly!! By the way, the cupcakes………WERE DELICIOUS!!!! 😊 Thank u for being one top notch establishment!!
I never leave reviews but I had to for JadaWayda.
It was my first time there, I had an outrageous sweet tooth and she definitely took care of me. Super sweet, very attentive, informative and personable. I rarely leave tips for to go order but I definitely left one for her. Cupcake and ice cream was so good! I truly enjoyed it and I will be back!
The ice cream is pretty good. Not as good as it was when they first opened. Gave them 3 stars because although the desserts are good, its super awkward trying to decide on what to get when the employees ask a million questions about your day while you’re ordering. I understand wanting a welcoming atmosphere but they’re super aggressive with the questions and the conversation is forced. It’s like that every time I visit. I unfortunately will not be returning for that reason.
5 stars for customer service and dessert flavor. The banana pudding ice cream was delicious 😋. We arrived a little after closing and they stayed open for us to order. …
The best fresh made cupcakes and ice cream ever! Definitely recommend red velvet, lemon, or strawberry flavors
Love the cupcakes here! The new special flavors that they come up with regularly make it fun to always try something new! Also the homemade ice cream and sorbets can be taken home by the pint - would definitely recommend 🧁🍨 …
Totally have became addicted! Employees are always nice, friendly, willing to help in any way! I've been going at least once a week now and haven't experienced nothing but greatness! I usually buy ice cream, cake pops, and the dog cupcakes! Great job to the team at this location!!
The staff are so friendly, welcoming, helpful and full of excitement! I just wanted to stay in there for their amazing vibe! Ice cream is incredible - so many varieties. Cupcakes are phenomenal - again, so many options! This place is heaven!!!
The service was hands down the best. Everyone is so upbeat and friendly, cant help but smile. Today I got one of their cupcake shakes. Hands down, truly delicious. They are mixed so well and smooth enough to where they can be sipped through a straw with minimal struggle. I'll actually glad In took a chance with this one.
I could give five stars, just don’t want them to start changing anything. Service was impeccable and I tried one of the six cupcakes, OMG! Moist and the frosting was lite and fluffy! Wow! worth the 35mins drive! Delicious!
Their cupcakes are delicious! Have tried their ice cream too. 😋😋 And even though they made an error in my order they made sure I was satisfied and was happy with with I was taking home! Very personable, gave me a friendly reminder phone call to pick up, when I was late. Great customer services! We’ll be back for sure! …
My dad is at the burn unit at the children’s hospital in Little Rock. I am visiting from out of town and wanted to get the staff and my dad a little treat. I ordered a dozen cupcakes for the staff and two individual cupcakes for my dad. The staff was so amazing and even threw in a little something extra for the wonderful nurses and doctors at Arkansas Children’s. I also got two hugs that made my day much better. ❤️ The cupcakes made the hospital staff and my dad super happy!! The ladies - and the cupcakes - at this location are awesome. 💕
Smallcakes is awesome! Love the sweets, love the smiles!! Lily is so wonderful! Go say hello to her over at the Smallcakes on Crystal Hill, NLR!
I bought cupcakes and ice cream. The ice cream was awesome. The cupcakes just a bit above average. The customer service is very good. I agree with other reviews that the prices are a bit high & the customer service can seem overwhelming/aggressive, although it didn't feel that way for me. I will go back, but it will be more like for a special occasion because I don't eat a lot of sweets like this
Ordered their Thanksgiving special cupcakes and they were delicious! Great size and decadent. Thank you for the free scoop of ice cream as well, appreciate your business. Try their red velvet ice cream!
I go here once a week. I pick up cupcakes for friends (live in Conway) and they always love it. They are constantly asking when I’ll be going again. Always love the ice cream and cupcakes. My go to is a cookies and cream smash cake. The staff is amazing! I am a regular there and they are always so sweet. Cupcakes are moist and always come with the right amount of ice cream. Best ice cream I’ve ever had. I have a huge sweet tooth and this always hits the spot!
Went here today to pick up a birthday cupcake and had the most pleasant experience working with Bree! Great customer service and she answered all questions I had. She even brought the cupcake out to me since I had a baby with me and I could not leave the vehicle at the time. I would definitely recommend Bree and this business to anyone. In addition to the great experience, their cupcakes are also delicious! Sweet all around!
First time going into business. Extremely friendly and very knowledgeable on everything in their store. Amazing regular menu cupcakes and in store made ice creams. The weekly specialty cupcakes are just amazing. So glad Conway will soon have their own location, Conway Commons right next to target. Hopefully opening in the next month or so.
Phenomenal!!!
The red velvet is amazing! Moist, sweet,....what else needs to be said?
Go here. Order. Enjoy.
This is a quick and easy place to get a quality cupcake. They are delicious 😋
Be prepared for the upsale though...
The last time I was in there I went in for two cupcakes. I was told about their awesome promotion and how if I bought another three the fourth was basically free. Next thing I knew I had achieved Elite Status and left with a timeshare in Nebraska. Those gals are good. 😉
Kidding aside, the staff is always nice.
Small Cakes is a Trillion Billion Stars! The Staff is Fabulous! They have all the Southern Charm. They are Sweet as they can be. The small Cakes are Delicious! They made pup cakes for my fur baby Carly's birthday. She loved them! Thank you for all you do. I will definetly be going back. Love you Small Cakes!
Respectfully
Susan Stanford and Carly.
I ordered a dozen Halloween cupcakes from my local smallcakes for my son's Halloween Birthday Party. They were delicious as usual. We frequent smallcakes for their delicious cupcake choices, amazing ice cream, and for their awesome customer service. I highly recommend this shoppe.
Omg.this is so good. It was our Birthday..we took 3 granddaughters there..they enjoyed it.
Our new favorite place! We tried it out on a Sunday and the staff was so friendly and helpful, they have amazing, freshly baked and made cupcakes and ice cream. We tried out the red velvet ice cream with a red velvet cupcake and it was absolutely delicious. Also took a pup cake to our puppers who loved it!
They are a bit too overpriced for my liking. This was mine and my baby girl and nieces 2nd time trying this place at 2 seperate locations. Nice selection of homemade ice cream and they even have cupcakes for your pup. I just haven't been "wowed" by a flavor yet, and I LOVE cake.
I have lived in Maumelle for years and just now decided to try this AMAZING cupcake place! The customer service was impeccable& the cupcakes were even better! Will definitely be back!
The staff was absolutely amazing. I love the pink Christmas tree too.
My 2year old was at home with how friendly Riley was. They walked my cupcakes to my truck because my hands were full.
The best cupcakes around! Great customer service!
The staff is very helpful and friendly. Ice cream and cupcakes are wonderful and delicious! The milkshakes are very expensive but i bet they’re worth the price. And my dog loves the doggie cupcakes!
Best Cupcakes and homemade IceCream in town! The customer service is warming and the employees definitely know their sweets to offer you just the right taste you are needing to fill that sweet tooth!
First time here 🙋🏻♀️🔥 1 scoop wedding cake ice cream and the vanilla cupcake …
We got some mini cupcakes for a wedding shower and they were SO good! Adorable and delicious. We will definitely be ordering again!
This is our first time here. We usually go to the location in Bryant, but the girls are very nice here as well. The cupcakes are just as delicious as the ones is Bryant. Great customer service and great cupcakes. 10/10 recommend.
Staff was Amazing from the time I enter into the time I left! Just the Welcoming I got from everyone was a JOY! The cupcakes I order was delicious and the Birthday girl was pleased! Thanks you guys will forever have my support!
Cupcakes are very good. A bit pricey but for the quality and the handmade aspect of it then it makes it worth it. Only concern I would have for them is the young manager in the black shirt that was working today. He gave away several boxes of cupcakes away because he was friends with the perso. I want this location to do well and I know first hand that people giving stuff away can kill a location. It's a bad impression when people are spending a lot and others get to walk out for free because of who they know.
Here is hoping you guys stick around!
Thank you sooo much for going above & beyond with your customer service!!!! You never fail to put a smile on our faces with your wonderful cupcakes. From carrying our order out to the car and then giving us a free Gluten Free Cupcake.....we are truly grateful for your service!!! AUSTIN FAMILY DENTISTRY
Placed order for 6 cupcakes as gift for friend who has everything… and he raved about them! This will be my “go to” for gifts in Little Rock area! Everybody loves a cupcake and this place does them well!
Staff is always super friendly and helpful. The cupcakes are amazing. Our crew devoured the Thanksgiving cupcakes. Will buy again.
Really impressed with this place. I found Riley's customer service to be a 10 on a scale of 1-5. Polite--friendlyengagingreally solid experience!!!! The product is top notch as well. Highly, highly recommend.
Everything was amazing from the time I walked in until I left. I was able to test the flavors and was offered insight on the different items offered. They were extremely nice and patient with my indecisiveness. I came in for 1 thing and somehow left with 5 😭 . I was disappointed that I couldn’t eat my ice cream in the shop but I will be returning!
So glad I finally got to stop in to this adorable shop! We tried a little bit of everything & the flavor selection was perfect! We even got some pup cakes & an ice cream pint to go! Everything is made fresh daily too which really says a lot about quality!!
Just picked up cupcakes for my daughter's eighth birthday. Attractive place, great selection of cupcakes and ice cream, and fantastic customer service. The best experience I've had at a bakery. Please support this new Maumelle business!
I have been to small cakes a few times, and each time the cupcakes have been a good experience, however the problem isn't with their product, it's with their service and prices. I remember trying to just look at the prices, but the person behind the counter wouldn't stop bombarding me with questions. I also had an experience where I only got 2 cups of icecream and 2 cupcakes, but for some reason the people behind the counter went to open the door for us and even walk the cupcakes to the car. Some people might see this as a benefit, like maybe they call it good service, I call it over kill. There is a point where being too friendly is just creepy, they would ask my girlfriend "how did y'all meet, are y'all siblings? How long have you been together?" And it just got super uncomfortable for both of us. Id say in order to fix the problems here, all they have to do just just tone down the "friendliness"
The prices are another story, paying 3.50 for a single cupcake is kinda steep, given that you could get a dozen cupcakes at Kroger or Walmart for $5 and they have similar quality. The icecream is about $5.50 for 2 scoops. So for a date, it's about $20 for two cupcakes and 4 scoops of icecream. This could probably be lowered a bit, but given the fact that small cakes is more of a "once a month" kind of place it works out fine.
TL:DR. Service is too friendly to the point it is creepy, prices are steep but acceptable.
I needed 50 cakepops for my son's birthday.
I would like to thank the SmallCakes staff for doing such a great job. Reiley was amazing and answered all my questions and made great suggestions. Thank you all again for making the day sweet.
Perfect customer service, the ladies working whenever we went were fantastic! The smash cakes are my favorite thing there!
Everything I've had from chocolate to lemon , in my opinion is a triumph..whatever the the formula is , these folks got it down !!!!
Wonderful cupcakes! Beautiful inside! Ricardo rang up our order, he was very knowledgeable about the point rewards system, clover app, he even carries your cupcakes to your car for you! Sweetest people ever with the sweetest cupcakes!
Amazing cupcakes and ice cream! The customer service is unmatched. Jada's energy made me purchase everything she suggested! Everyone go see Jada at Smallcakes Maumelle! We will definitely be back!
Welcoming staff, very upbeat and knowledgeable of their products. Clean and sanitary inside. They even carried my box of cupcakes to my vehicle for me. Delicious and beautifully decorated treats!
Wonderful!!! Amazing cupcakes, reasonable prices and friendly staff. Kimbo was so sweet and great energy. I will be back for sure!! Highly recommend this place.
This place is AMAZING, the smash cuocakes are the best. It is a cuocake with
Half in the bottom of a glass, 2 scoops of ice cream with the top of the cupcake on top. So delicious. The staff is super accommodating. If you dont try it, you will never know what you missed.
Excellent service and absolutely wonderful cupcakes and ice cream. The cupcakes are so moist they melt in your mouth!!
OMG! This place is amazing. We thought the staff helping us was the best until we then tried the cupcakes! Sorry staff, the cupcakes were even better!
Had the cookie monster ice cream with fruity pepples cupcake. Very good. Cake was moist. Try them assure u won't be disappointed. Moderate pricing.
I was overwhelmed by how promptly and happily I was greeted today. The place and people ooze happiness and warmth - something hard to come by in a pandemic. I can't wait to be a regular customer and experience more.
The cupcakes and ice cream are the best. I love the smash cakes. Go visit you wont be disappointed. You can even purchase a treat for your pet.
I've been there several times, and my experience was superior. I got a smashcake cake with wedding cakecup cake and almond joy ice cream. Delish. 🎂. The only thing was missing was my prince. Ha! …
Really GREAT food, service is amazing, you can't beat the best cupcakes.
I ordered a dozen cupcakes for Thanksgiving and they were amazing! Everyone loved them! Thank you Small Cakes!
Even though they don’t have regular ice cream flavors, there ice cream is some of the best I’ve ever had. Their customer service is excellent!
They have the best cupcakes 🧁 I've ever had!!! We partake quite often... …
This place is great. I go there anytime my boyfriend is in town and the service is always great. Cookies and cream smash cake is my favorite.
Friendly staff, enthusiastic and very fun.
Now for the cupcakes, it is yummy! The ice cream is also great. Its a fun combo!
Really nice range. Prices re very reasonable. Will definitely be going here again.
This place was awesome! Great staff and great sweets! The girls working in there had a lot of positive energy and it definitely rubs off on you!
Such a positive and friendly environment! Staff is so kind! This is the kind of place that makes you leave with a big smile on your face! 12/10 😊 …
Very friendly employees. Great selection of cup cakes, ice cream. Store was very clean.
Love this place I got a cake here for church bake sale to raise money for women's church group and everyone wanted it .. thanks it make a like boys day ...
Nice and clean area. Very friendly and helpful. Both cupcakes and ice cream is delicious.
Great service!! Cup cakes are delicious!! Try the Cupcake mash with Ice cream!!Must visit!!
Not much of a verity. Cup cale wars to long ago
Omg i love it here!! YOU GUYS ARE DEFINITELY #1 IN MY BOOK!! STAFF IS AMAZING AND KNOW THEIR STUFF!! CUPCAKES ARE DEFINITELY MOUTHWATERING🤤🤤!!! THE BEST THE BEST THE BEST!!! HANDS DOWNS👍🏾👍🏾 …
This is a pleasant Maumelle surprise! They have excellent handmade ice cream and a beautiful assortment of cupcakes.
Y’all omg, I 100% recommend this place. Everything is just perfect. Customer service is 10000% they literally walk your stuff to your car. They’re amazing.
Great service! Friendly staff 😊 …
They are nice and very informative. Definitely a great first time experience for me and my kids.
This place blows fat bottom cupcakes in hot springs out of the damn water!! Hands down best cakes I've EVER HAD!!!
The employees are always super friendly! And the treats are always delicious!
I Love this place! Right when I walked in so felt welcomed the workers were so sweet and nice! I definitely recommend
Great cupcakes and the staff are super nice. Great experience all around
A wonderful experience!!! Great service and lovely cupcakes and ice cream.
The girls in there is always cheerful and nice. The ice cream and cupcakes are amazing
Wonderful cupcakes and ice cream. Also super customer service.
Service was superb and cupcakes delicious. I recommend this wonderful place
The best tasting cupcakes and ice cream I've ever had
I love it
Great service and cupcakes!
Everything is made daily! Super good.
One of the best cupcakes I've ever tasted.
Loved the service and the cupcakes are delicious
OMG!! I love this place... always great customer service & wonderful menu items!!
The service and the cupcakes were awesome!!
Jadawayda was extremely nice and I will be back again
Their cup cakes and ice cream is delicious.
Bestest lil cakes & ice cream everrrr!!!!
The staff is so super nice and everything is so amazingly delicious
Everything is great! Always friendly !
Great service, delicious treats
Really cute place and they are all super nice!
Such a cute place and the cupcakes are delicious!
Lu Cee loves her cupcakes and ice cream
If you haven't, you definitely need to!!! OMG!!!!
Love it here, quick service and delicious treats 💛💛💛💛 …
Wonderful customer service, yummy cupcakes
Great selection & good customer service!
Great customer service, cleanliness and freshness.
Delish!
Super yummy and very nice staff!!
Great idea and delicious cakes
Delicious! 😋 and nice staff! …
Nice and fresh
Go early
Try the sorbet
Delicious and lots of variety
Good sweets and friendly staff
YUMMY!
Delicious!!!!
Excellent customer service
Yummy
Great cupcakes!!! Too much selling to buy more, it gets on your nerves, great staff.
First time here. They were upbeat and courteous, it was just before closing. I got a red velvet cupcake. My husband got the specialty which was chocolate with a white marshmallow cream and a chocolate cookie on top. The cakes were moist and delicious My husband said yeah I should have got two haha oh and they gave us one for our pup, that was waiting in the car which was very sweet.
This a hidden jewel. If you are in the area you must stop and get a smash cupcake....it awesome