Reviews of Krispy Kreme. (Bakery) in Billings (Montana).
Krispy Kreme
Drive Through Only, 2520 Central Ave, Billings, MT 59102, United States
Description
Information of Krispy Kreme, Bakery in Billings (Montana)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Krispy Kreme
Popular times
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Reviews of Krispy Kreme
There are just not enough words to say how much i love this place. The people are just wonderful. Always greeting you with a great attitude. Oh and the coffee and donuts are great too. The donuts just melt in your mouth.
It's hit and miss. Sometimes they have some donuts sometimes not. Last time I tried to build a box certain donuts could not be put in...probably should say that on the board since it's advertised you can. Idk nothing stellar miss my fresh IGA doughnuts. Fir the price you'd get a better doughnut from alberstsons or the gas station.
I'm diabetic, so when I'm bad, it has to be worth the carbs. Krispy Kreme definitely is! Unfortunately a 10 hour drive.
Ugh, this location. It’s the only one in Billings, which is why it gets 3 stars, I love Krispy Kreme, but my goodness this location is not the best. Whenever I order a drink it’s only right maybe 1/3 of the time, so I have stopped ordering drinks entirely. They almost never have the new speciality doughnuts that I specifically go there for. They often don’t have the regular doughnuts I want either! They have let me place an order through the app with doughnuts they don’t currently have, so then I just have to deal with a bunch of replacements, when I probably would have not placed the order if I had known I wouldn’t get half of the kinds I wanted. The lobby is permanently closed at this point, which I don’t love, but it’s definitely not the worst part of this location. I will say every once in awhile the service is great and they have what I want and as I said I love Krispy Kreme doughnuts, so it’s not all bad, but this location could be so much better.
We love all the face donuts but plain glazed is always my favorite!!
Donuts are good, but they're too cheap to staff this location with enough help to open the dining room. This location is a drive through only. That's a problem for those of us pulling trailers.
Used to love this place, but seems lately when I go and pick up some doughnuts, they have gotten very small. Is it because of inflation, or cut back on size? Prolly better off just going to a local mom and pop shop for doughnuts.
The ppl are so nice here it makes me sad that the doughnuts were so poorly made.
By far my best Krispy Kreme experience I have ever had. The two girls working were so friendly and fun it absolutely made our family’s morning. We will definitely be back again.
We don't have a doughnut shop in our town so we stop at a Krispy Kreme whenever we can. Best doughnuts anywhere. If that were me I'd be like Lucille Ball!
If you have never had a Krispy Kreme doughnut, then you have never lived.
Here is a bonus, watch for the " Hot Light " This means that the original glazed are being freshly made. This happens twice daily, usually morning and evening, these doughnuts literally melt in your mouth.
Lobby NOT open ..fresh donuts coffee to go..update .went back again to get six pack for our friends who never had...they loved them .. 😋!! …
It is A best Place for Donuts 🥯 and Coffee ☕, 😋 Vanilla Caramel Mocha Latte 😋😋😋😋😋 I like very much . Awesome.👌👌
Owner Jason is very polite and very Kind. & All staff is also Very nice. Very Good Customer Service. 👌👌👌👌👌.
My student group did a Krispy Kreme fundraiser. KK had excellent staff that were super helpful and delivered a delicious product as always but this time in bulk.
If you're looking for a really good donut then this is not your place. It's OK but not anywhere near the best. Their saving grace is the original glazed but aside from that I just don't recommend them for donuts and in this town we don't have a lot of options but this one still won't get my primary recommendation
families. Closed unless your Uber pickup or call in orders, other take the drive through. After we ordered they called back to tell us they were out of product on one of our orders. The donuts are small and not as good asnI.yhought they would be. Grocery store bakery provides similar. Not my favorite
I try stopping here everyday for the hot & fresh donuts! That’s what Krispy Kreme is known for to me. I’m very kind when ordering…but it seems like no matter how nice & patient I am, the young girls that work there INSIST on being RUDE!
It’s like they’re aggravated whenever someone asks about the fresh and hot donuts!
I don’t get it!
If You’re not willing to hear “Are your donuts ‘fresh & hot” a million times a day…go work for Dunkin Donuts 🍩!(good donuts as well, not hot&fresh)
Thanks Connor for giving Awesome customer service! You Rock!
Order for a pick up at a specific time was not ready at that specific time. A very privileged problem, yes. But what's the point of pick up at a specific time when the product isn't ready at that time?
Krispy Kreme never disappoints. Great as always
Awesome donuts for great price. Great staff.
Staff is always pleasant and the food is fresh. The lines wrapped around the building on a daily basis should be your clue that this place is great.
Their donuts taste great, however they don't match up with the app very well. After plenty of my time wasted trying to place my order on the app, I found out this location didn't offer Bogo 50% off coupon. Frustrating and the employee didn't seem to understand that she should have tried to make it right with a similar coupon or some kind of deal.
Best donuts ever! Awesome and unique experience with my family here tonight. From the delicious mouth watering donuts (with a mind-blowing endless selection), to the welcoming fun and friendly staff. The manager on shift, Mackenzie, seemed to really be the icing on the cake for us when she came over to us and gave us a tour of their donut production and machinery. She was very courteous and hospitable which really made this family night out a memorable one for the books!
Thank you to the staff st Krispy Kreme! You rock!
Perfect timing this morning. I showed up as the glazed were coming out of the machine and they were delicious! However, my review is based on the customer service of the little gal boxing the donuts and running the register. She was super fast, cracking jokes the entire time, and never missed a beat. I wish I had seen her name, but she is a little skinny black haired gal that was working the front at 6:45am today, I'm sure management can figure it out to thank her.
Always love stopping for Krispy Kreme donuts wherever we are. Also love their coupons. However, when I tried using the two dozen donuts for $13 coupon from an email I received, I was told I couldn’t use it because this location was a franchise. I was extremely disappointed by this. Also noticed that donuts here were slightly bigger than other Krispy Kremes. Usually, donuts fit perfectly and neatly in a dozen box. Here, they don’t. Still delicious, though.
Due to Covid, the lobby wasn’t open. The line for the drive-through was long, but the service was extremely fast! Allison who was running the drive-through did an absolutely fantastic job! It takes a special team to work in the service industry, I know I wouldn’t have the patience that these people do! The service was outstanding and I was blown away by the professionalism! My order was complicated and they treated it like it was no big deal. Fantastic job, to the managers, owners and The hard-working crew at Krispy Kreme!
This place is so much fun solely for the people who were there. I know their days must be really difficult sometimes but they seem really peppy and happy to be working there.
And no one can complain about the donuts. Still the best I've ever tasted!
I have always received EXCELLENT customer service from every staff member I’ve encountered. I absolutely love their white Kreme filled donuts — always fresh, always amazing!!!
This location is awesome! The owner is usually there in the morning and is always working his butt off to ensure this store is ran smoothly. I also got an email about a Krispy Kreme promotion where it was 2 dozen for $13. I went through the drive through and asked if they were accepting it. He said no but he would take care of it. That is amazing customer service. I would have just paid full price but it just makes me a repeat customer!
Okay, do I just love Krispy Kremes. I was a little weirded out that my Krispy Kremes were not the nice round consistent Krispy Kremes that we all know and love, but more a box of misshapen caveman wheels. However, they still tasted delicious and the staff was friendly.
This gets a 3 for quality of donuts and menu variety. Customer service was terrible. The person taking the order was unable to get a simple order for 2 donuts correct even though I clarified three times. Thankfully the one working the window made it right, but overall a poor experience.
They were really really busy when I went in there to do a pick up order but they were so friendly and helpful and of course their donuts are YUMMY!!!
I'm always bummed about them not having any lemon, raspberry,or any lovely custard filled doughnuts...
Holla back, from AZ KRISPY KREME.
Saying hello to all the nice people in your state from mine! Keep warm.
🤘
VINNY …
The donuts are so good and so addicting! Despite them being busy almost every time of day I've never had to wait more than a 2 or 3 minutes so 5 stars in my book! Definitely stop in and give them a try.
Filled apple doughnut good as they were out of fritters and blueberry cake was just finished. We had 45 miles to get to home so waited to eat them. Blueberry tasted like old oil fried in,not too good.
Very clean! And donuts fresh and so delicious! Havent had these since I was a kid. So glad to have one near me (2.5hr drive) definitely recommend it! Saw a few bad posts about this location and none of it is true!
From Butte so we decided to stop in on our way back, the donuts where heavenly, definitely worth the hype and glad I finally got to try it, the girl at the drive through was super friendly and polite. Good job keep up the good work and thanks for the awesome donuts
They simply make donuts and they do it amazingly. They don't have anything to prove and they know it. So, while the ability to watch the donut glazing process is very nice and they are usually very fast, the staff is somewhat lackluster as far as their attitudes go.
We love the donuts and the staff are really friendly they did our night tonight!
Donuts were smaller than most other Kispy Kremes and they had a hard time remembering our drive through order. Probably wouldn't go back to that location.
Variety of donuts are awesome! The slushed iced hazelnut coffee amazing flavor!
I live in Minnesota but my 94 year old father lives in Billings MT. I ordered some Krispy Kreme's for Christmas. I put the order in on the 23 of December to have them delivered on Dec 24. I spoke with him on Christmas and he had not received his doughnuts. I called today and was told I had to call Door Dash to find out why they didn't get delivered. I hung up and 30 seconds later Jason called me. He was awesome. He knew of the problem and told me well what kind of donuts does your dad like. I said the original ones. He said well I have to go to the bank in a little bit and I will drop off a dozen for him. Well he was true to his word. Not only did he drop off 1 dozen he dropped off 2 doz along with a t-shirt, cap, mug and a water bottle. He went above and beyond. Jason you know how to make a 94 year old's day. Thank you and your team for being awesome.
What's not to like fast friendly service clean surroundings and amazing pastries! Is there anything better then a Krispy Kreme hot from the fryer ? The drive threw is Handy and they also do Uber eats so you can get your fix in any situation try and eat just one !
Donuts. Warm, fresh, tasty-as-heck DONUTS! I tend to stick with the non-filled kinds since the freshness of the donuts is one of the main reasons I go out of my way to grab them occasionally. Everything one could want in a donut, and served with a ral smile!
It is extremely unusual to encounter welcoming staff at food service locations in Billings, but the staff at this location is probably the nicest I've encountered anywhere. This facility features a clean, new facility and the friendly staff is the icing on the hot fresh donuts!
Pretty much like every other Krispy Kreme I've ever been to but the people are extremely nice but what do you expect it's Montana.
They get a little bogged down when you and everyone get the bright idea to grab a quick dozen. But they are always worth the extra wait in the end, just something about those little glazed circles of joy they call a donut .
This combo was amazing! Yum.
Went on 4th of july morning, crazy busy so we ordered online to carry out, they were out of a flavor I wanted so they called and helped me pick new flavors. They were fast and professional. A plus customer service!
I moved to MN a few years ago and have missed KK so much. This location always has a great variety and the employees are always quick to help and friendly. I will continue to come here every time I return to MT.
I love donuts! And Krispy Kreme definitely knows how to make them, my only suggestion is when someone let's you know that it's their first time being there maybe suggest some deals or promotions or something.
Yum. Who doesn't love a doughnut? Only reason for not putting 5 stars is I wish there were some way to make a doughnut healthy.
Nice cool people work here! And the doughnuts are about as awesome as they get! Happiness for$10.99? How much better can life get! Life is good!
Employees were dressed well and very courteous . The donuts were made perfectly soft and with the right amount of glaze very soft and airy
A bit expensive, but they do give a coupon for buy a dozen get a dozen if you do a survey. We just wanted a few donuts and weren't planning on using a coupon like this but I see how it could be good for and office or large group
The they have very good donuts they're always very friendly and quick with their service.
I just wish they would have chocolate donuts more often.
The donuts are okay, mostly just sweet and not really any depth of flavor. But the employees are very nice.
I am a KK fan and was super excited when they opened here in Billings, but unfortunately the customer service has been hit and miss, we have had quality control issues numerous times, and they seem to be out of some slections quite often. I hope they can fix these issues and make here in the Magic City.
Staff was helpful, had good experience both times I've been so far last time I was there bought a dozen and the guy threw in a couple extra because they came out small and then the guy at the counter let me know that I get a dozen free! Great customer service!!! A+++++!
Taste amazing and always fresh. Great pricing.
We got a verity dozen today and for whatever reason we got a cream filled heart shaped that was hard as rock and probably a few days old.
All of us at Imperial Thai Cuisine love this place. I buy dozen at a time seems they dissappear almost before I put box on table!!!!
Jason was awesome! Really great service I bought a drink from here and he let me try a donut. Any time I get donut it will be from here because of the great service.
Awesome donuts hot off the assembly line. If you haven't had a Krispy Kreme your parent didn't love you enough or your terrified of type 2 diabetes. WORTH IT!
Delicious donuts, cheap price, fast service. Couldn't be better, will go again.
Great service, staff is friendly and helpful. Always has the flavors i want. Good doughnuts too.
Good enough donuts but check your order, they gave me the wrong donuts more than once
I’ve never been to a Krispy Kreme before today, but I will definitely be going back. The donuts were amazing and the service was fantastic.
First time ever eating a Krispy kreme donut that everyone talks about, was not disappointed! The staff was helpful and even showed me their app.
Always super polite and helpful. Donuts are always fresh, and being as popular as it is, mostly have all the donuts.
The girl that served us through the window had a great attitude and was very sweet. And doughnuts are always as good as ever!
Donut deals like siren songs. Delicious, inexpensive, friendly staff. Feel so fat every time I leave.
Some of the best drive through coffee and the donuts are always fresh, its no wonder the cops around here are so nice.
Good for the guy that sits under my house
The donuts were not up to the Krispy Kreme standards that we know and love. They tasted extremely stale and dry.
Good doughnuts, the lobby wasn’t open only drive thru or pickup
Had to go back thru the drive thru because she forgot or extras, even though we asked before pulling away.
It took forever in the drive-thru. Messed up on the order. To top it off, all the donuts were cold. Won't come here again.
Great service in the drive through! Thank you! There was a very long line, I got a dozen assorted and a latte and was through in 7 minutes.
Awesome new addition to Billings. Donuts have always been fresh. Staff is very polite.
Donuts were great. Ran out of glazed but finished the dozen with maple at no extra charge.
Great Krispy Kreme! Of course the doughnuts are delicious as they all are but the staff was very kind and helpful also!!
Best place to get doughnuts I love it and fun place to get to know people and what they're like and dislikes are great costumer service friendly people willing to help
Strawberry frosted donuts are gooood!!! Call them my Simpson donuts haha
Krispy Kreme, a great, new, classic donut shop in Billings, MT.
Great place to get doughnuts in the morning!! Staff is very friendly and accommodating!
Usually Krispy Kreme is amazing. Not this one. Our donuts were stale and the jelly filled donuts were missing the jelly.
If they changed their fry oil more often I would stop by and buy more often . I wish I had better news. Cuz I like 🍩 …
Great service and delicious donuts. Would recommend to go for a quick sweet bite to eat.
Had lemon filled doughnuts they were good also had apple filled not as good missing filling.
Great service and delicious, fresh donuts. We sat for a while because we love the shop atmosphere
Awesome donuts awesome service great place to go for your regular coffee and donut.
Hot donuts, how can you go wrong... But, if you want to step it up and feel even worse about yourself, buy the glazed donuts and Tillamook Pancake ice cream and enjoy the greatness.
We enjoyed it. The grand kids felt special because they could see the different selections and pick their own.
Got free donuts just for having to wait an extra minute! Great customer service and great food!
The fresh iced donut are the best... coffee is ok.. but your not going to Krispy Kreme for the coffee.
Delicious donuts delivered directly at the drivethrou, don't despair, drums of dough at disposal to be dished out daily.
donuts are very sweet but every time I go they're out of donuts that I like
Damn donuts make you want to keep eating more. Taste great, bad for the waist line.
I always love Krispy Kreme! I wish we had one in Great Falls!
Best doughnuts shop in billings (it's the only one but hey at least it's really good)
Love Krispy Kreme, every time I go to Billings I get a dozen donuts to bring home
Excellent service! Very happy with our experience and doughnuts!
We ordered a dozen donuts two of each kind and they were awesome
Delicious as usual! Friendly staff, hot donuts right off the rollers, clean establishment.
Seriously tasty donuts and great service! My favorite place to get donuts in Billings.
Donuts you expect. Great service. Drive thru always has a smile
I love crispy creme these are the best donuts in the world 🌎🌍 …
The doughnuts were dried out and didn't taste very good almost like they were a couple of days old.
Great food and coffee and the staff is so friendly! Wish I lived in Billings so I could go more often :)
Donuts are good. But the coffee is horrible and always has grounds in it...
Went there and no creme filled glazed, the worker said they weren't going to make any today, wow im bummed
If you go early in the morning they do not have the drive thru open so you will need to go inside to place your order.
Good donuts and such but a little expensive. What isn't anymore?
Glad to see them back in Billings. Fresh doughnut off the assembly line is the best.🍩 …
The best glazed donut 🍩 yum 😋 …
Best. Place. Ever. I will never buy another donut from albertsons ever again.
It’s an okay place. Employees would much rather stand around taking about Facebook then grab some cleaning supplies & wipe tables down & pick up the place.
Very good. I'm bummed they ran out of some things but I'm sure it's just because they're new and very busy.
Can't go wrong with a hot fresh donut. Kids love watching the donuts go through the machines.
Friendly staff, excellent service and "hot now" doughnuts
Best doughnuts around, excellent customer service.
Grabbed a half dozen and my Vaccine freebie. Good stuff.
Phenomenal donuts, a fun atmosphere, and fantastic friendly service.
Great service, amazing staff. Wonderful donuts
The manager is awesome. Works the front and very helpful. Fast in and out service.
Good donuts. Great service. Clean dining area
Always a pleasant place to hang out. My waist gives it 5 stars!
Friendly--but very slow--service at the drive-through. The sugary glaze is just too much!
The young man was awesome-very courteous-and the 🍩 donuts are the best in the world! …
Very friendly and helpful staff and of course, the hot fresh doughnuts!!
Coffee sucked but nice staff and donuts are always 👌 …
Yummy!! Seriously!! These are the best donuts you can buy!!
Billings locatoon has always great service and staff, Oh, AND GREAT DONUTS!!!
Amazing place just as good as the one I went to all the time back home in ny
Super friendly and fast service, as well as great prices!
Great atmosphere and excellent customer service. Despite the wait I was made to feel that I was the only guest there.
Would of been a 5 but they don't have peanut butter donuts.
Ok I loved the powdered sugar raspberry filled donuts.
Friendly. Doughnuts are exceptional especially when fresh
The best hot glazed donuts ever
Delicious and great coffee too!
Drive thru service only.
No fountain drinks, cans only.
I love them. The custard filled one is my favorite.
Not a place to eat at every day. What they do(nuts), they do well.
Great service, good prices, amazing doughnuts
I was disappointed.Albertsons donuts are better,bigger and less expensive.
The best donuts of all world!!!
Busy but very good. Totally worth it.
Fresh doughnuts how could u go wrong
As always the best donuts and coffee ☕ 😋 …
They should open the lobby area!!!
Great doughnuts, helpful staff, great atmosphere.
Thank you Jeremiah( hope that's spelled right) for the great service!!!!!! And free doughnut :)
Excellent doughnuts. Very friendly staff.
The donuts taste so good!
Love their cake batter doughnut with an ice latte
Ordered and they got it out quickly
Love these
The service has gotten better since my last review.
Friendly, efficient service and piping hot donuts.
Love their glazed donuts.
Good selection of fresh doughnuts!
Perfect location and of course fantastic donuts!
Who doesn't love hot donuts!
Ok donuts, but a bit pricey.
Great customer service and extremely nice employees!
Gotta love their selection!
Clean store
Can be busy at times that in turn increases wait times.
Consistently great. Good service. No complaints.
Yummy good best doughnuts ever
The lady up front was super sweet!
Donut what to say other than...delicious!
If you wait in line you get free donuts!
Fresh Krispy Kremes are what's good in life.
Donuts fresh out of the machine? Win.
Great Donuts and Great customer service.
Best doughnuts in the world!
Service is always on point and the workers are great!
I Love krispy Kreme my kids love it
Friendly, fast and always delicious.
The doughnuts are deliciousness. Yum.
There fresh donuts qre pretty goof
The best service ever thanks a ton
I stop here about 1x a week! Excellent service!
It was good but could of been better
Good place to grab doughnuts & coffee.
The best donuts in the world!
Always good!! Open up the lobby!!!
The dognuts were really tasty
Best donuts ever!
Delicious, just like I remember
Always a good sweet tooth stop
Yummy wish they were closer
Best donuts hands down!
Lobby was not open 🤨 …
Girl who waited on us was rude and acted bored.
Its freaking Krispy Kreme. Need I say more.
Classic donut
Classically poor coffee
Who doesn't like Krispy Kreme?
It's Krispy kreme's. (Drop mic.) Enough said! 🍩❤🍩😍🍩💗🍩💞🍩 …
The donuts are really good.
She got my order wrong.
Very nice towards my daughter
Great tasting Donuts
LOVE their donuts!!!
As expected. Consistent product.
Mmm tasty
great. Rolls
Best doughnut ever.
Delicious, friendly and fast.
not as airy as they use to be.
Love love love coffee and donuts 😍 …
Love the doughnuts.
Very freindly and clean environment
Love these donuts
Can't beat Krispy Kreme
worth the wait for fesh ones
My favorite donuts!
I'm glad you're back!
Really good donuts!
Fresh and hot everytime!
Np decaf coffee? Bummer.
Great service top of the line
Friendly, fast and tasty.
Good doughnuts
Donut 🍩 …
Coffee was not good
We love this place!
Its ok.
Dangerous but delicious
best donuts....ever
THE BEST DONUTS EVER!🍩! …
Ok nothing great
Best donuts ever
Thank you God for this🗻😀 …
Yum
Pumkin spice donuts yummy
AMAZING.
Love love love Krispy kreme
Hot and fresh😛 …
Decadent but delicious.
Great place for a dount
No explanation needed... :. )
Awesome donuts!
Yummmy
So so good!😃😊 …
Delish
high but good
Yum!
Greatest donuts !
Fresh fresh donuts!!
awesome donuts!
Expensive but good
Great donuts
Tasty and fresh.
Doughnuts
Delicious
patients. Donuts in the world
Doughnuts r gud
Fresh
Great donuts
Good service!
Good
Gravy
Fast and friendly
Good donuts
MMMM.....DOUGHNUTS....AAHHHGGG
YUMMY
Yummy
Great donuts.
Its Very Noice.
Yum!!
Great donuts
Great place.
Awesome
Delicious
Not much of a choice
Donuts
Efficient and friendly
AWESOMENESS
Nice staff
Yum
theresa the goat
Average doughnuts
Yummy Donut's
YUM...says it all
Deelissish donuts
Yummy donuts
High prices
Delicious food
Yummy yummy
Fast service, courteous.
Donuts are awesome. That's it. Everything else is average or below average. Dining room still closed. Whatever.