Reviews of Buckley's Auto Care. (Auto Repair Shop) in Wilmington (Delaware).

Buckley's Auto Care

149 Reviews

107 Comments

Auto repair shop

1604 E Newport Pike, Wilmington, DE 19804, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Buckley's Auto Care, Auto repair shop in Wilmington (Delaware)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Buckley's Auto Care

Sunday

Closed

Monday

7:30 am–5:30 pm

Tuesday

7:30 am–5:30 pm

Wednesday

7:30 am–5:30 pm

Thursday

7:30 am–5:30 pm

Friday

7:30 am–5:30 pm

Saturday

Closed

Popular times

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Monday

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Tuesday

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Wednesday

7
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Thursday

7
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Reviews of Buckley's Auto Care

CheChe Brown

I got my car serviced back in October. I like to wait before posting reviews so that they’re my honest opinion. My 2017 Chevy Malibu was having power issues (randomly not starting, only enough juice to roll down the window halfway, etc.). The dealership (where I’ve always gotten terrible service) were giving me the runaround so I stepped out on faith and tried Buckley’s. Will likely never take my car anywhere else. The customer service was excellent! So far, no more issues with my car. I’ve always felt the least you can do when taking large sums of money from a person is be nice about it. Buckley’s gets this. I think dealerships are just too comfortable. Glad places like this exist to give them some competition.

Dan Rappa

I have been coming here for a few years and I've always had great service! From my experience, they have always been fast and efficient. In addition, the staff is always friendly and communicate well with issues that they uncover. Will continue to come here for auto care.

Madison Murphy

This team is fantastic! I just so happened to get a flat tire on the way to a job interview right in front of the shop. They helped me out, no questions asked. Great people. I will be back!

Brian Blackwell

Buckley's Auto Care is a great place to get your car fixed and The place is clean and the people are very friendly who works at Buckley so go ahead and check it out and you will be going back again and again.

Max Henig

Great, professional team! Brought my car in to get a 100k mile inspection report and to check out some stuttering during a gear change. A different shop refused to acknowledge the issue in the past. Ryan was able to figure out the issue and provide an inexpensive fix. Stuttering has stopped and car sounds better than when I bought it. Was provided a detailed PDF report for the inspection. Anthony followed up with me the next day to touch base on the results as he had left for the day before I picked up my car. Very thorough! Thanks guys!

Andrew Hults

A great family run shop! They have serviced my vehicles multiple times and the service has been great each time. The service advisors are very knowledgeable and took the time to explain everything to me since I'm not a big car guy. I've finally found a garage that I can trust!

Timothy Prange

No other auto service place comes close. They take pictures of everything to show you what needs to be done, employees are courteous and knowledgeable. My only go to place for auto maintenance now. Can't go wrong with Buckley's.

Sharon Fedida

Great service and fast repair , had to tow my 1988 C4 corvette to buckley's Becuse my serpentine Belt broke and with it broke the mass airflow sensor cable . the car was ready in a few hours . you also get a full online report about your car condition with pictures and full details about problems you did not know you had .... Very honest and direct

Victoria

The service through Buckley's was excellent. They are very trustworthy. My car had to sit for a while due to parts being on back order, they were open and honest about the process as much as the could be. I wasnt worried with my vehicle being in their care.They let me know as soon as the parts came in and then finished the repairs quickly. Theres not alot of trustworthy mechanics around anymore but they definitely are. 10 out of 10 experience no complaints.

Tiffany Jones

Incredibly pleasant customer service experience. Scott took care of my Nissan Versa and was very helpful. They were fast and even took the time to recommend that I check my factory warranties through the dealership before bringing my car to them in the event that it saved me money. I was really thankful that Scott went out of his way to do the right thing instead of just taking the car in and taking the money and I will definitely be bringing my car back for all future services. If you are debating for yourself, I highly recommend them.

Mike Matthews

Excellent work! I needed a good deal of work done on my car that had been neglected over the last few years. From the diagnostics to the payment and close-out, the process was clear and efficient. I will be back.

Mandy Renay

I will certainly be going to Buckleys for all of my auto repair and maintenance needs in the future. I have had horrible experiences with previous body shops because I am a female. Buckley’s is extremely thorough, professional and friendly. They sent me a text breakdown on the diagnostic of my vehicle as well as pictures to go along with the diagnostics.

SV Rocinante

Professional Integrity I’m not really sure what more needs to be said, but If you are within 100 miles of Buckley’s Auto Care, don’t even think about going somewhere else for service. I only interacted with one of their Client Care Specialist, Anthony Dorazio, but if the other employees are half as good, Buckley’s is doing something right! My Miata broke down and left me stranded on I95. It was pure luck that I had it towed to Buckley’s because I’m sure someone else would have taken advantage of my situation. Instead the technician(s) were obviously experienced professionals. They tracked down the problem in a very reasonable amount of time and I was able to pick up my car the following morning and get underway! My heartfelt thanks to the entire crew!

Brittany McCarter

The gentlemen at Buckley Auto Care are some of the nicest men I have ever worked with. I am from Philadelphia and my car broke down on I-95 while traveling to Maryland for Easter. AAA towed my car to Buckley Auto to get looked at, but the gentlemen at Buckley Auto were kind enough to let me know that I should not have to pay for anything because I am still under warranty. Buckley Auto went out of their way to help me, even when I am in a different state. They were attentive, helpful, and absolutely wonderful. I cannot recommend this company enough.

mark myers

My family and I in town from Ohio for sports event weekend and absolutely grateful for Greg Buckley answering the phone on Saturday, not a normal working day, and helping us with a tire issue. Service up and above and he shows he truly cares. Great family owned and operated business and I highly and wholeheartedly recommend them. Greg thank you again, it’s reassuring to know that there is still service like yours alive and well!

Property Guru Management

Brought my car in after failing inspection 3 times. Was desperate as I run 2 businesses and this was my only vehicle. Buckleys reassured me they would try to fix the issue and help me out. And that they surely did. We are forever grateful! - Carly

Ricardo Carrasquillo, Jr.

Fantastic customer service through and through. I'm always skeptical about going to a new mechanic, but these guys really gave me a "wow" experience. And of course, my vehicle was treated with care. I will definitely be going back for regular maintenance and anything else that goes wrong, I trust them to handle it.

Tiffany Hancock

Excellent customer service! I purchased a used car they had previously serviced and so glad I did. Anthony provided great advice and insight. They were extremely professional and prompt with my vehicle. I even received a detailed report with pictures illustrating observations on what to look out for.

Aaron White

This is only my second time using Buckley’s Auto Care but I felt like a regular customer. I got the next available appointment, they got me in and figured out why my check engine light was on. Told me the next steps to take and made sure my car went to where it needed to go. Big thanks to Anthony and Scott! I will certainly return if I have an further issues with my car.

Scott Roberts

Buckley's is a choice of repair shops for my MaxCare plan. I selected them based on recommendations from the repair rep at the car company and I was not disappointed. Great communication via text and calls, EVERY STEP they reached out. I really appreciated the opportunity in real time to make decisions that could have costed me a lot more money. Anthony was amazing, he was ready with multiple options and answered all of my questions. I felt like I had been going there my entire life. When my car had more issues (unrelated to first time), I chose to have it taken to Buckley's. Again, Anthony made me feel like family. They repaired my car, saved me money, and Anthony made suggestions to improve my vehicle. I will now take my other car there too, and I highly recommend them to anyone looking for a repair shop in Delaware.

Debra Fisher

I was so impressed with the gentlemen who helped me. I was in the process of cleaning out my 94 yr old fathers house while maintaining his auto. So nice and worked around my schedule. Lately I feel like customer service has taken a back seat, but not with Buckley's. Thank you

Nate Banakos (Nate)

What else can I say besides awesome. Car broke down on a road trip up from Florida and was taken care of better then I could have ever expected. I was called first thing Monday morning told my car was being looked at and they made multiple follow up calls letting me know the status of the repairs and when it would be done . I've been the kind of person who works on their own vehicles for years so trusting a mechanic is hard let alone a thousand miles from home . They are the best people I could have hoped for to work on my car in my situation . My car was completed in one day and for a very reasonable price for what I needed done . If I lived in the area I'd bring my car to them all the time for work if I had to .

Jason Allen

Used Car Inspection: I was considering buying a used Lexus ES350 from a private seller, contingent on it passing a pre-purchase inspection. He wasn't comfortable using my regular mechanic, so we agreed to meet at Buckley's for a neutral opinion. Anthony helped me out with the service on 8/15/19, and after it's completion told me straight up to run as fast as I could away from the car. I ended up taking his advice and passing on the car, and the gentleman sold it to someone else about an hour later. Today I showed my mechanic the very detailed report that Buckley's provided me and she informed me that had purchased the car, I would have been looking at around $3000 (!!!) worth of necessary repairs. All I can say is I feel really bad for whoever ended up buying the car, and very thankful to have chosen Buckley's

Kailah Neal

I had a wonderful experience at Buckley's Auto this week. I felt welcomed and they made sure I understood everything. I went in for an oil change and I am use to getting hit with a long list of quotes for other things wrong with my car. This is not their method at all! They do a thorough check of your vehicle and the mechanic takes photos and even videos of anything going on with your car. Then they explain it all to you. I felt that the mechanic was extremely knowledgeable and I could trust his opinion. There was no pressure to have anything done and no lengthy expensive quote to scare me into doing additional work. I really appreciate their approach and plan to return.

Andrew Hults

I went to Buckley's for a second opinion on a quote that I received from another dealer. They looked over my vehicle and were able to give me a brake down of what work needed to be done. They listed it in order of importance and advised me on what needed to be now and what could be done in the future. I will be returning for sure.

Theresa Le'Mon

Being a woman going to an auto repair shop can be pretty intimidating but not at Buckley's! They made me feel very comfortable because of their professionalism. The environment at the shop is clean and organized. I also noticed their high tech way of doing things. That let me know they were current with the latest way of doing things. I would highly recommend all of my girlfriends to this auto repair shop!

Jonnathan Armijos

Excellent service that will undoubtedly leave you with peace of mind. I requested a car inspection for a used vehicle I intended to purchase, and Greg's help was crucial. The service can be quite expensive in my opinion. However, you are paying for quality and again piece of mind. Highly recommended

Sam Luddy

This place is fantastic. My wife and I were on our way to Florida when our tire pressure light came on. We were going through Newport, DE and searched for a service station-- Buckley's was the top rated, and for good reason! Everyone here is extremely knowledgable, friendly, and professional. They had our tire replaced quickly, and they even ran tests to make sure everything was working properly. I would absolutely go here again.

Nick Barile

Excellent in their work and honest in their business. I had a breakdown on I-95 and they kept the office open late on a Friday so that they could diagnose my car and let us wait in the office until we could secure a rental car. Could not recommend Buckley's enough.

Thomas Bechtold

I had to write in about how great this company is. They not only took the time to carefully review issues with my car, but also took the time to ask what future plans for the vehicle were, etc. I almost had to pinch myself as I have not seen this level of customer service and enthusiasm in a very long time in any industry. I will probably not try and do my own repairs and service on my old truck again as it's easier to take it to the pros. Thank you very much Buckley's.

Ryan Hamill

Great and trustworthy people. Got me in right away and the turnaround was good especially on a holiday weekend. Texted me video updates on the car which was cool. Fixed a problem with my Volvo that 2 other mechanics couldn't figure out. They made a great impression and I will be a return customer.

Tony Jazayeri

I moved from TX to PA almost 4 years ago and had some issues with my 2008 Tahoe. I took my Tahoe to 3 different local Chevy dealership and 1 other mechanics for routine maintenance oil change and preventive services. My car was fixed but customer service was not there. I took my car to Buckley's and I can tell everyone customer service is their number ONE priority. My car is running just perfect.

Glenn Davis

We have been Buckley's patrons for 40+ years and have known only quality work, courtesy and reliable service from them. Greg and Steve know the business like no one else. Their staff, Ryan, Tony, Steven and Anthony, up front, are first rate, bar none! We can call them any time for advice on anything automotive related....and they take their time answering questions for a layman. We have always known them to be up front and HONEST....even when it hurts. A simple recommendation is not enough for these men. To know them is to know trust and security. Thank you, guys, for all the work you have performed for us over the years and the many years to come.

younganj6064

First time coming to this shop with my BMW. I can not put say enough about our experience. The staff is honest, personable and knowledgeable. If they can not solve your problem they will help you find someone who can and they actual provide you with a video of what they find regarding your vehicle. Yes honest mechanics do exist and they are at Buckley's Auto in Wilmington, DE

happybill1968

Second time using them for a major Honda repair, I really love these guys. Positives: friendly, knowageable, not pushy. They gave me three estimates on what I wanted done, call it good, better and best. Then no haggling with whatever i chose. In today's world keeping your car running right = running longer and that means more years without a car payment. I'm a repeat customer and will continue to use them.

Alexander

These guys were acting shady and told me that my repair would be at least $1500. I didn’t believe that to be correct, and didn’t really trust their word on it so I had it towed to a different shop. The new shop told me the problem was simple and fixed it for $450. I’m giving 3 stars because maybe Buckley’s made a mistake, but be careful with these guys...

Nick Stubbolo

These guys are awesome! They are always very professional, knowledgable, trustworthy, and prompt. I take both my vehicles to them now and will continue to do so because of the service. It is a family run business and it shows in the care they take with every customer. I would and do recommend them to anyone that asks now!

Megan Bittner

The staff were super friendly. We went for a car seat install/check and were so thankful for the help and information we received. The staff took their time with us and were very knowledgeable - we would definitely go to Buckley’s should we have other auto needs.

Francina Norman

Like always the quality of work and the great customer service is always outstanding. Buckley'so always go above and beyond. When I walked out I know that my car has been handled with care and great commitment. I highly recommend hem for services on any vehicle. Thank you so much

Jackie Murphy

Needed new tires. Made an appointment and within a few days the tires were installed , balanced, etc. Price was great as was the service. Staff courteous and caring. Highly recommend for any car repair. You won't be sorry.

G White

Good experience. Buckley's repaired my A/C after I tried recharging it myself and messed it all up. They did a great job explaining the problem, cause, and solution in an easy to understand way. I also appreciated the questionnaire ahead of time and the fact that they were expecting me, knew who I was and what I needed the moment I walked through the door.

Kimberly

I have been to many auto repair shops in the past 20 years, and I have found that Buckley's is the only repair shop that has not only been totally honest, very friendly and very helpful; but most importantly, they do the best repair work (and guarantee their work) for the lowest price with no hassles. I'm a customer for life!

Jon Bell

Buckley's is an honest, expert repair shop. I took my Kia Forte there for 75k maintenance, and my wife took her Nissan Versa there for an exhaust system repair and 60k maintenance, and we felt good about both our experiences with Buckley's. Car work isn't cheap, but we were really satisfied that Buckley's knew their stuff, got work done quickly, and charged a fair price for everything they did.

Josh Edwards

After going through other customer reviews, it became clear other customers had similar issues. The staff was kind, but they charge a premium for an initial consult. The facility charged me $228 for an inspection and was unable to resolve my electrical issues on my European vehicle (Volvo) or begin to diagnose an issue. After having read previous reviews, I decided not to continue repairs. My car was functional but had a sudden surge of major electrical issues that made the car seem unsafe to drive. Complained the PCM might be failing as the dash/electric is malfunctioning. Their “level two” inspection was 1.7 hours and cost over $200. Was informed that PCM/CEM were functional, and additional testing would be required. Unclear based on the notes that anything further than a general digital inspection (and perhaps some other surface level checks) were performed. The kicker? The attendant sounded confident the issue was the CEM, but when I informed him I didn’t want to continue the inspection, I was informed the issue could “really be anything”. I definitely wasted my money because I believed they would perform a thorough inspection. A full inspection would have cost me additional dollars, and it didn’t sound like they had even begun to test the actual issue. I feel a bit slighted having paid so much to not have anything resolved. However it is my fault for having brought a drivable vehicle in for repairs. A generic warning: If the car can safely drive, don’t send it here. They can only diagnose issues that are immediately obvious. A serious inspection will likely cost a lot, over several different inspections. If you believe your car is no longer safe to drive and you are unsure what the issue is, it would be cheaper to invest in a different vehicle.

Eric V Brickle (ebrick)

Pros Does excellent work, explains what needs to be done on my car, and love the digital video showing what is damaged or needs repair. Cons Even though they did a great job repairing my brakes. They are very very expensive I was told that I needed front and rear brakes I could only afford to have the front brakes done. What they charge me for front brakes I could have gotten both front and rear for less than what they charge me for front brakes.

Achieving Physiques

I came here for a car seat fitting. It was completely free of charge, and so helpful! I'm really glad I had my car seat checked because my baby will be so much safer with a secure seat! I am grateful that Buckley's has this service.

christina Barkovic

Friendly staff and quick turnaround time on my oil change. Love the background of how this is a family run company and have been around for 55 years, made me feel more comfortable coming to the shop.

Daniel Baruffi

Buckleys has been a staple of the community for generations. Why? Because they provide excellent service, photos of your vehicle's problems and affordable recommendations for how they can fix your vehicle. We appreciate having them in the neighborhood.

Tyrone Lee

I scheduled a pre-purchase inspection of a dealer-owned 2008 MB E350 remotely because I live out of state. Buckley's thoroughly inspected the vehicle and provided a detailed inspection report including color pictures and notes. Following the inspection, I was able to speak with the mechanic that conducted the inspection and receive details on the findings and the general opinion of the vehicle. These findings have held up to be true as I purchased the vehicle without any surprises two weeks ago. Buckley's also accepts payment by PayPal which is very convenient for non-local transactions.

Beverly Gorski

I had excellent service at Buckley's Auto, the mechanics are very knowledgeable about cars and what could be wrong with them. I would definitely recommend Buckley's for service on your vehicle. I know I'll be back.

Charles Ewing

We moved to Delaware in 1990 and found Buckly's auto care for our vehicles. after first meeting them they have become the "only place we go for auto repair" They do a great job every time for a great price. Thanks Greg, Steve and your team!

Brad B.

These guys are top notch! When the worst happens, in my case car troubles while traveling, I was lucky enough to be refered to Buckley's for my repairs. What can I say, but thanks for the great service!

Tim “DJ TIMDOGG” Bayard

These guys ROCK!!! Was up front about what I needed to get done to my car, gave me a fair and honest price. Explained ever detail!! They have my business moving forward from now on!!!! #djtimdogg

Amy Snipes

I had a maintenance icon light show up and scheduled an appointment. Scott checked the system and determined the notice was user-generated and not because there was a problem. He reset the system at no charge.

Lawrence “Corey” Hitchens

Helpfjl, extremely safety concious . Greg and Anthony were knowledgeable and friendly and made sure I didn't leave driving a car that was unsafe (trust me I tried :p) They worked with us on pricing and don't seem to upcharge and inflate. While waiting I witmwitne their above and beyond customer service for others too, driving to pick up stuck customers, driving to mulitmul places to procure parts...etc. Everything a car shop should be. I'll never go back to pep boys.

Praveen Kosaraju

Buckley's offer excellent service at the expense of outrageous charges on parts. They buy parts from NAPA and their mark-up on parts is at least 140%. For example, if NAPA sells it for $250, Buckley's will charge to you $600. Mark-ups are probably very common in auto service, but I felt what Buckley's is charging is outrageous. Go to Buckley's if you don’t care about money in your wallet. On the other hand, if you would to have an excellent service and don’t care for how much your pay for the service, then Buckley's is the place. Praveen

Sabarish Chandrasekharan

Thank you Buckleys for setting up my infant car seat quickly. You guys were amazing and helped me handle this with ease. Very much appreciate your knowledge and expertise in this.

Steven t

Very good experience very knowledgeable people. I would highly recommend them and a shout out to Steve the mechanic he did a great job aligning my Tesla.👍 …

Virginia Lo 757

Anthony was great and patient. Even when I was frustrated. They found the problem and fixed it. Kept me informed and thoroughly explained the issues and possible solutions. I'd definitely use them again.

Conner Baker

After my first visit to Buckley’s I will be sure to come back. Staff was incredibly friendly and helpful, and most importantly very fast. Highly recommend.

Brad Panik

The staff & techs know what they're doing and make sure you know too. Good & honest service complete with a smile & a handshake. You don't find that much anymore. Good people & great service.

Drew Evans

Extremely friendly and accommodating of us when we broke down on a road trip. Stayed open late for us. Warm, welcoming, and very reasonable.

Charlie Miller

Best experience I have ever had with automotive care. Anthony was very responsive and his tech Tony was very through.

David Gilardi

By far the best automotive repair experience I have had in a while. Friendly, upfront and did great work.

Wes Ford

Love this place. Great service and friendly people. Great to have a mechanic I can trust right around the corner

Jeff Lamnin

Excellent. Been going there since I got my new car 2 years ago and would not go anywhere else.

Meredith Moffett

I got my car seat inspected today. The gentlemen were friendly, patient and knowledgeable! Thanks!

Virginia Vaughn

Staff here are very friendly and knowledgeable. They will answer any questions you have. I'd recommend them to anyone. Open Monday thru Friday. Closed in weekends.

SM Faulk

They do good work Anthony and Scott were helpful to me Just wish they were open on Saturday evenings 😆 …

Kyle Boyer

Best, friendliest auto shop I've ever been to and I've lived in 4 different states! Will go here forever if I can

Elizabeth Sutor

Good value. Good service. My sister and brother have used them for years and the service is top-drawer.

Anthony Facciolo

Great crew...Fast efficient work....kept me up to date thru all the work

Hannah Miller

Very thorough, went above and beyond... even helped me out when they were already booked up because i was on a deadline to get through town.

Jessica Bullock

Got two car seats inspected here. They were very professional and helpful!

Russ Howe

High quality service. Safety is a major concern. They care about their customers.

Mike

Friendly staff, trustworthy, and work is done in a timely matter. Those are things that are hard to find in a mechanic these days.

Keith Mulrooney

Great people. Very honest and dedicate. They go the mile for their customers. Customer for life!!!

craig zale

I called with several questions and they really took the time to go over the things in detail and ask me important questions i had not thought of. Just a really helpfull bunch.