Reviews of Quality Auto Services. (Auto Repair Shop) in West New York (New Jersey).
Quality Auto Services
516 W 39th St, New York, NY 10018, United States
Description
Information of Quality Auto Services, Auto repair shop in West New York (New Jersey)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Quality Auto Services
Sunday
8 am–6 pm
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
8 am–6 pm
Popular times
Sunday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Monday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 |
Tuesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Wednesday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Thursday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Friday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Saturday
8 | |
---|---|
9 | |
10 | |
11 | |
12 | |
13 | |
14 | |
15 | |
16 | |
17 |
Reviews of Quality Auto Services
John Bowen
I have been coming to this auto repair shop in New York City for several years on and off. Unlike the Fiat dealership, the staff here is always pleasant and fair and the diagnosis honest. The prices are fair as well so I highly recommend this auto shop for those seeking honesty in a not so honest business.
Abdallah Muhammad
My car was towed to them. I was hesitant at first if they can repair my new car but got my car back today and so far very happy with the repairs. Once the insurance sent the adjustor they took a week to fix. The items in the car was still there. I have to say the paint job matched my car. I am giving them a 4.8 out of 5. Great job.
alex disbrow
In August 2022 I Purchased a 2007 Mini Cooper from Quality auto .
I worked with Rony the owner who was Very friendly and Helpful!
I went on a road trip to Maine for 10 days the day after I picked it up.
The car preformed well.
I had a couple small issues When I returned and Rony and Team fixed them promptly without charge!
Everyone I encountered at Quality Auto
Was helpful and Friendly!
I would highly recommend Quality auto !
K Moore
Nucci was my hero today. My rental car broke down in the middle of the west side highway and I waited forever for the police to send a tow truck that never came. I called AAA instead and Nucci showed up quickly. He was friendly and kind. The rental car was obstinate and difficult to move, but he figured it out and was able to tow the car to a nearby auto body shop. He also went out of his way to drive me to my destination. Thank you so much Nucci! I really appreciated your help and kindness. You made a terrible day much better.
Daniel Koffler
Helped me out of a huge jam when I could not get a tow very late at night, gave great service and a discount, stored my vehicle and arranged transportation to the dealership. Highly recommend,. Avi is extremely helpful.
A E
THESE GUYS ARE TREMENDOUS. THE EVENING DISPATCHER AVI WAS so Considerate, and the Repair Team From The Owner to The Mechanic took Great care of me. Also the price was extremely! Competitive. Great Experience.
Ryan Yelle
Very friendly, helpful service and usually able to accommodate without an appointment. When I went recently for an inspection, the manage politely referred me to the auto shop down the street as their computer was down at the moment.
Ramona Dupree
Tremendous Service. There Dispatcher Avi made sure that I was safe and the service manager got me a Great Set of Tires at a Tremendous Price. Quality Service, Quality People.
Peter Duncan
Lisa and her Staff were amazing! I was shocked at how fast they were able to repair my vehicle and get it back on the road. My car was delivered via tow truck and they took care of the rest, even coordinating with my repair services provider. Completely easy, no hassle and seamless! I recommend everyone use this shop for their repairs. Thanks Lisa!
Danielle Grimm
These guys saved my life when I had my tires slashed at 1am on labor day morning! Lisa and Ronnie and their crew were beyond accommodating and they took care of me like I was family. They did everything they could to get me back home and it was a blessing that they were there to help me!
Carmen Velasquez
Mike - the tow driver was very nice and respectful. He was extremely helpful. Thank you.
William Shaw
They are polite, professional, communicative, straightforward and do what they say, on time and on budget. They were helpful in coordinating timing that was convenient for me for drop off and pick up multiple times. I recommend them highly.
Nicole Mann
Highly recommend! Ronnie, Ian, and everyone else at Quality Auto services are angels! I was visiting the city with my daughter and on our way out to go home my car broke down right before entering the Lincoln tunnel. Without hesitation Ian walked to where my car was (stuck in high time traffic) and jump started my car and drove it through all of the craziness to get it safely to the shop). We needed a new alternator and they replaced the battery, belt, and oil to be 100 percent safe. We figured that we’d probably be stuck in the city at least another night with all of the needed repairs but they were able to repair everything within 3 hours and they did a great job! They truly did save us and they were just as kind as they are knowledgeable…. Thank you guys!
Sha-king White
Everyone was exceptional especially Ashley made me feel right @ home! I will recommend my friends there
Annette Hernandez
Very efficient and fast with their work. A mechanic, Nathaniel, was very reliable and able to get my car back on the road.
Jeff Burke
I had a flat tire so brought my car here. The guys here quickly assessed the tire then replaced my two front tires. I asked for a recommendation for car washes and they gave my car a free hand wash! Will definitely come back here whenever I have any issues with my tires!
J G
I have had a great experience with Quality Auto Service. Ian and Rony go out of their way to help me. I changed my tires and did an alignment. The staff are very professional and at an affordable price. They are located in the heart of Midtown Manhattan, which is really convenient for me!
Joanna
I have had my car repaired at this place several times at different occasions including towing. Their service has been consistently excellent. They have been timely, professional, honest, fast and friendly. The quality of work is excellent and prices are comparable or better than others in the area. I thank Ronnie and the whole team, and highly recommend them!
Michael Dwyer
Great experience! I came in for a NY State Inspection today. Rony and his staff were efficient, friendly and got me in and out in less then an hour. I have used them in the past for tire repair and oil changes. I would highly recommend using them for auto needs!
chris Vee
Quality auto really lives up to its name. The amount of professionalism and respect shown and given by its employers are top in the industry. What they where able to do for me and my car was outstanding. I went in for a few issues I had and my car now feels like it’s gained so much life. Thank you !
Dominic Hosch
Great and professional service. Friendly staff, explained everything clearly and transparent. They repaired my car super fast. Pricing was also very fair considering it’s located in Manhattan. Overall great experience
Janet
Wonderful service!! The car started making a strange noise under the front of the car as we drove from Long Island into the City. Quality Auto Services Inc. made time to look at the car, quickly fixed the issue and we were able to continue the 450 miles home the next day without worry. All on a very busy holiday weekend!! Thank you for your excellent and speedy service! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Steven Newmark
Outstanding service from the moment I arrived! I felt very at ease during what should have been a stressful experience. I am so grateful to Rony and his team. They called me regularly to update on the progress and worked with my insurance company to take the burden off me.
Moshe Hanfling
Super helpful friendly staff!! Boss was amazing!! Got the job done in no time and we were right back on the road! Would definitely use them for any repairs in the future!
Vanessa Mason Alicea-Cruz
Quality Auto Services they are great!! I have my car tow with AAA. I have my car fix right on time. The go to beyond on services. They let you know if there any other issues with the car. They are great. I definitely I recommend them. Yes, I will definitely take my car for services there too. Thanks
Brian Silvestro
Won’t be as cheap as the place an hour into Queens your friend swears by, but they do good work here. Plus you don’t need an appointment for routine stuff — got four tires mounted and balanced in an hour an a half after showing up unannounced. Will use again.
A Paul
My Radiator blew and my insurance company sent them to tow my car; I had my car towed to their shop. They promised to take good care of my car and give me a good deal on the repairs. I must say they kept their promise. In addition to the radiator, my car required additional work, so I had them do everything all at once. The price was very fair and they even loan me a car to use while they repaired my car. I would definitely recommend this shop. They are extremely professional, they communicate well, and the quality of work is excellent. I will definitely use them for any issues with my car going forward.
Tom Rabstenek
Nice crew here! They were able to fit me in right away to repair a punctured tire at a decent price. Will probably be coming back for the next maintenance, too.
John Pell
Three weeks ago my engine froze on my 2008 Jeep Wrangler here in Manhattan. Quality Auto saved the day and was able to locate a replacement engine at a very good price which included a two (2) year warranty! Ron and the entire team at Quality Auto were incredible.
Ron was professional, transparent, and kept me in the loop throughout the entire process, he even provided me with a loaner vehicle while my Jeep was being worked on at no additional charge. Overall I was extremely pleased with the service at Quality Auto and I highly recommend them for your auto needs. My jeep runs like new!
Robert Daniels
I called to get my tires changed after getting 2 flats, they don’t do tires but they were incredibly nice and recommended an awesome shop!
Sean Kilkenny
My car had to be tow the other day because of a flat tire and I must say Quality Auto was amazing. They came fast, hook my car to the tow bed within minutes and got me home very quickly. The guy who helped me (Brian) was very nice and Friendly and made me feel very comfortable. I would recommend this place for sure to others who have mechanical issues.
Thanks Guys
Ruby Gould
The staff, especially Lisa, were incredibly helpful! I had an unexpected battery and alternator issue right before a huge trip, and the staff were excellent communicators who immediately prioritized my car to help me get back on my trip with only a slight delay. So appreciative of how the staff handled my car with such genuine care. Thanks everyone!
Hittzman
Rony and his team always knows their work!!! I always leave on time.... Smiling!!! They dont play games!!!! Thanks Quality Auto Service.
Thanks Quality Auto Service.
Went to see Rony and his crew today. (7/14/23)
Had my a/c high pressure line replaced, along with a NYS inspection. The repairs were made and I was perfect again.
At the front desk there is Lisa. She's always very professional and friendly. And I always leave happy.
Thanks again to the entire team.
Kathryn Horne
The tow truck gentleman, Steve, was super helpful. Whenever you need a tow it’s of course unexpected and stressful, I’m new to the city and didn’t know where to have my car towed since it was late at night and everything was closed. But Steve was able to take my car in and just took a lot of stress and worry out of the situation.
Sheila Sahni, MD
Yesterday I was locked out of car without my key (I had left it at a cafe where I had been reviewing my cases). Parked in a school zone I knew I had to have it towed before 8am, AAA connected me with Quality Auto service within 15 mins their team was on the ground ready to flat bed my car to a safe location. I have never encountered customer service like this. Particularly Mike Alvarez was incredibly supportive and kind and helpful. They are knowledgeable and professional and their owner Ronnie treated me so well the next day when I retrieved my car. Thank you so much for making this unacceptable challenge in life so smooth for me so I could get back to caring for my patients!
Wendy Heinz
Quality was terrific! The did good, fast work, partnered with my insurance agency, and ensured I got my car back in the quickest manner possible. I had issues with my insurance company, and they helped navigate the billing issues to speed up the process. I would definitely use them again!
Michael F.
The team here is the best in the city. They communicated every step of the way, talked us through the repairs, told us how we might save on the repairs and everything was done on schedule. Plus, everyone was nice and friendly. I cant say enough good things about my experience.
Carla Menezes
Excellent Service - I was traveling from Florida to NYC with my entire family and heard this disturbing noise that sounds like a flat tire in our van. We all got scared and concerned. We called 2 auto places , people were rude and didn’t care at all about our concerns.
Meanwhile , I called Quality Auto Services, they were so nice, knowledgeable and respectful. They waited for us over an hour after their closing time while the tow truck was towing our van. They received our family with kindness- everyone was stressed even the children. We sat in the office, they offered us snacks and water while the mechanics were working in our van. They found out that the tires were fine and the problem was a wire that got hooked in the bottom of the car very close to the left front tire. They fixed the problem and sent us in peace. We are very grateful for their honesty, professionalism and kindness. Thank You so much Quality Auto Services- NYC is very lucky to have you!
Bryan Matos
I was able to get my car towed there at a great price, and they were able to repair it. Felt very comfortable with having them work on my car. Will definitely return.
elkila23
Very friendly and efficient. Went in with a flat tire and they quickly fixed it for me
Thad Power
So very happy with Quality Auto Services. They were thorough, honest, prompt, and had great prices. I was shocked about the price because I assumed Midtown Manhattan prices were going to be over priced. Ron the owner explained that because I belong to a Nationwide Auto Club, there prices on Parts and Labor were the same as a customer in Utah, or Ohio. I will be using Quality Auto Services, for tires, oil changes, etc. all. Also they appreciate the business, they are a nice family business .
joseph polito
The service was unbelievable. I had an emergency where my Volkswagen Tiguan broke down in the middle of downtown Manhattan. Not only did they tow my car, within 20 minutes I knew what was wrong and they even contacted my warranty to have them cover the repairs. The owner treated my entire family with respect and made sure that we made it home safely and repairs were done quickly and inexpensively. I feel so blessed to have had this terrible experience turn so wonderful. I just drove the car 70 miles and it's running like a dream.
Emily Amick
My engine was showing scary signs of overheating, so I called AAA to take me to the nearest car repair shop. I’m so glad it was Quality Auto! The people there are some of the nicest folks I’ve ever encountered in New York City. From the guy who towed my car, to Lisa in the office, to all the people who worked to make my car safe, it was such a pleasant experience during such an unpleasant situation. I’ll continue to go back to them whenever I need maintenance or car repair. I genuinely feel good about giving them my money!
Miguel Cedeno
The arrival time was so fast; the driver was a true professional. He waited for me to clear out my belongings and did not seem impatient at all. He even offered to drop me off at the body shop. The name of the shop should be Great Quality Auto services. All around excellent service.
Samuel Giber
Ronnie and his team were professional and helpful. They went above and beyond to help turn around the car the same day, while being fair and transparent about pricing. Truly a great auto repair you can trust in New York.
Timothy Ousey
I’ve been coming here for years.
They are always friendly and courteous .
I needed an inspection and they had me in and out in a 1/2 hour. Really a great place for all your car needs.
I highly recommend them.
Jeanette Villafane
I had to bring my fleet vehicle in for service and it was.my first time at this shop. Ronnie and his team were a pleasure. They had previous experience with my company's repair insurance and I didn't need to explain the process. Not only did Ronnie personally go out of his way to get the parts installed and made sure my inspection was completed as well. These guys are reliable and have great customer service.
Charles Oliveras
Excellent Service and professional mechanics Also excellent warranty. My car broke down unexpectedly in Manhattan and was towed to Quality Auto Services. They immediately checked the car and told me what was wrong They provided a loaner car since I had to get to work. My car was ready by the next day. The warranty was better than what is offered by the dealer. I would recommend them most highly.
Neal Costigan
Very friendly and professional staff. Very prompt except for an issue with acquiring one part (not surprising for a 1976 English sports-car ). Repair completed promptly once part acquired. I would definitely use again and have no problem recommending them!
Yedidya Rosenbluth
Quality Auto lives up to its name! Roni gave us excellent care on such a short notice. Will definitely come back and highly recommend!
Eileen Gleason
Best auto shop! I'm a native NY'r been coming here for years and always very professional, courteous & friendly. Great work in a timely manor! The mechanics are knowledgeable and the staff very friendly and accommodating! 10 stars!!
ILAN M
I got standard in the city cause my oil light came on, I walked into this shop to buy oil and a really nice gentleman by the name of Ronnie which is also the owner helped me out. I explained to him my problem and he offered to give me 6 quarts of oil for free, I just met him!! This guy is an amazing person and and runs an honest shop. In the end I needed an oil pump and he gave me the best price. If you are looking for an honest and reliable shop look nowhere else.. THANK YOU!!
Eric Finkelman
Service was prompt—tow truck arrived in under 30 minutes, courteous and very helpful. Driver Jack was awesome. He knew the guys at my dealership service, so I didn’t need to accompany car. Best tow service I’ve ever had!
T L
I took my children into work with me on what may have been the coldest day of the year. Of course I ended up cracking one of my rims. The staff at Quality Auto Services started working on my truck right away. They ended up finding another issue and the job become more complicated. Every step I was shown the damage, fully explained my options and asked what course of action to take. With the issues mounting I was offered a loaner car to take my kids home. Ron and Ian worked to solve my issues at the lowest cost possible and never pushed for me to do any extras. I was extremely happy with the price and the quality of the work. While I hope I never break down in the city again I know where I will go if I do!
Deidre Talarico
I live in PA, traveled to NYC for a weekend get-away & my car died in a parking garage in Manhattan on my way out of town. HELP!! AAA towed my car to Quality Auto Services on W. 39th St. Ronny & his crew were fantastic! All they guys were super nice and highly experienced. Since they knew I was literally stranded in the city .. they made my car trouble a priority, found the problem, fixed it and had me back on the road in a few hours. I would highly recommend Quality Auto to anyone in need of a car mechanic. Ask for Ronny or Lisa .. they are terrific. THANKS GUYS!!!
Saran Kanagaraj
I was there on a recent Saturday afternoon after two of my tires were struck by a pothole in Manhattan within seconds. Got my car towed in. The owner and his mechanics did a great job finding and fixing the right tires in a hurry on a Saturday when most places were closed. Thank you guys. Much appreciated 👍🏽👍🏽👍🏽 …
Sapphire Marine
I’m very pleased with the service that quality auto service provided; it was such a breeze. My car was having technical problems and the fact that I had to go to work was stressing me. But, thanks to them I didn’t have to wait; I was able to get to work on time. They picked up my vehicle where it was located and taken to the location I requested. In a matter of 30mins they were there. Great Reliable Service!
Peter Vanable
I am an individual that is very particular about my vehicle. I usually use the dealer for all mechanical repairs. When my vehicle needed major repairs & Quality Auto Services offered their service with guarantees and warranties I allowed them to do the work. They were professional, knowledgeable, efficient and timely. And they are reasonably priced. I will be using their services again.
Anna Sexton
They've always done a great job with my car. 1984 Porsche 944. A difficult car to find parts for and they always do. Turn around time is great, even with the part folding difficulties. Crashed a few months ago and they even found me a body shop and got me a great deal to fix the front end. I don't know what I'd do without them. They're my go to. Mechanics are friendly and will speak to you directly and show you the problems yourself so you know what's going on. Service department is good with keeping you updated and explaining what's happening. I've never had a problem with them and they've always done a satisfactory job. I highly recommend this shop. Location is really nice, too.
David Liebowitz
The crew at Quality Auto are the best. I have used them for years for both tires as well as body work. They do excellent work, they come through in a pinch and they always deliver what they promise.
Barbara Miliano
I am a new car owner and a new driver. Whwn my car started blowing smoke while on the FDR a couple days ago I panicked! I had just spent 300.00 on a diagnostic at a Nissan dealership less than three weeks ago where they reassured me my car was fine. All I needed was “an oil and filter change”
A few weeks ago My car wouldn’t start and I noticed a leakage of what appeared to be coolant. I had my car towed to a dealership after it wouldn’t start and what a waste of time and money! Ten days later I freaked Again out when my car had to be towed by the FDR due to the engine overheating. Luckily I was connected to Quality Auto Services!!
They helped to tow my car to their shop, offered me a loaner car and a free diagnostic. They treated me with respect, they didn’t offer me unnecessary services. Ron answered all my questions and was patient with all my follow up calls. The staff even negotiated with my insurance to get me the most coverage. Ron, Avi, Red- your customer service is rated A+ in my book.
I would highly recommend Quality Auto Services for your car servicing needs!!
ROYBOYEE!
Awesome! Quality Auto Services came to my rescue and was very Courteous, Respectful and Professional and offered Solutions that fit my criteria and helped me through my Dilemma. I was stuck in the worst way and on a major holiday no less, Quality Auto Services were the only ones who stood up to the challenge when no one else would. I really appreciate that. Thank You so much Quality Auto for getting me home with my vehicle safely and in time to ring in the NewYear with my family. Thank You!
Paul Simmons
The other day my car stopped it wouldn't move out of neutral. I initially was going to have it towed to the dealer. The owner of Quality Auto called me and asked if they could do the job and it would save me a lot of money on the repairs so I gave them the chance even though I am very picky when it comes to my vehicle. after they ran their diagnostics I was informed that the front axle was broken the repair cost was almost $1300 with labor costs I mentioned to Ronnie I don't have money to cover a repair of that magnitude and he said to me not to worry about it we'll figure something out he just wants me to be back in my vehicle so I can get back to work. Ronnie even gave me a loner car to get back home. My vehicle got fixed and it runs better than it did before the breakdown.
I just want to say this is a shop that looks out for the customers and doesn't try to take advantage of a situation. The owner Ronnie is a very good and fair man and the employees are a good bunch of people that will make you feel like one of the crewmates very friendly staff.
Thank you Ronnie for your help and generosity in my time of need. If I ever need work done again on my vehicle you can bet your bottom dollar I will be pulling or getting pulled right into your driveway.
Teta Gorgoni
I’ve had only the best experience with my dealing with Quality Auto Service. All the guys have treated me like family and have always put my mind at ease while taking care of my vintage car! I trust them to do the work and the cost to be better than their competitors!
I’m more than pleased with their service and highly recommended the garage for all things from towing to ordering and finding parts for my “pride and joy!”
HT Gorgoni
Tamara Lauzier
Phenomenal service. I had an issue with my battery not holding charge. Most places would have found a way to make money off of me by telling me to change the alternator; the owner was honest and recommended a change of battery. The problem I was facing was quickly remedied by him with the installation of a new battery. Thank you for your honesty and prompt service. Highly recommend
k deiaco
After crossing the George Washington Bridge, a pothole flatten my tire. I was stranded on the W. Side Highway with no spare on one of the hottest days of the year. Quality Auto Services was recommended. I am not from the area and I did not know what to expect. Their service was excellent. Quick, reasonable and well done. It was a pleasure doing business with Ronnie!
Claude Isbell
Well, the next time someone asks if I have a mechanic to recommend, the answer will be yes. Great experience. Seriously. Best price of all the places called for estimate, and fast courteous service. Was towed there, and even he(Jack), was great. After a nightmare day, this was actually a relief. Seriously.
Josh Mackles
I had a great experience with these guys. Battery trouble required they come to my garage twice to jump it. Finally brought the car in and they were very helpful, searching for the cause of the battery problem. Their prices were fair, they worked fast, and they were damn friendly! Great service! Highly recommended!!!
Dave Campbell
The service was great. It was an emergency as we were traveling when our vehicle broke down. I accepted that I was paying higher prices for rush service and parts on a weekend in NYC. They were able to get me in and diagnose everything quickly. They were friendly and helpful. While I can't recommend breaking down in NYC, if you do, I highly recommend getting it fixed here.
Gilad Muth
Amazing service and knowledgeable mechanics. I was incredibly impressed with the shop's ability to quickly diagnose the issue with my car, plus fix it in the timely fashion. I was always kept informed of the status of repairs, plus received a full, detailed explanation as to what the problem was and what was done to fix it. This will always be my go-to garage.
Andrew Basu
Friendly service. Said they could replace my tire in 15 mins but let me leave my car for the full day while at work. Also repaired a noisy door hinge for free. They have a great attitude and I would use them again.
Michele Natali
Popped the serpentine belt on Saturday morning in the middle of the holiday mayhem in Manhattan while driving a friend into the city. AAA recommended this place They gave my Jeep a good once over, found the water pump was the issue. Ordered the part, did all the work and had me heading home within a few hours on the same day. Guys there were friendly and polite. They have my business any time I have trouble in the city!
Zvikush Oren
Trust who you work with.
When I go to my doctor I need to trust him totally, if not I will not go to him. When having your house repaired you need to trust your handyman. A car like a house is one of the largest investments a person makes, in financial or emotional terms. The choices one makes in the repairers of their investments is a blind one. True you can fix your house or your car, but to most people that option is not practical, so we all go to a third party to maintain and fix our prized passion. I love my car, it’s a statement of who I am. I have used many repair shops in my life, some were better than others and some were worse. After using a repair shop that I realized that I was taken for a ride, a friend recommended "Quality Auto Service, Inc.". I was shocked to find that not only was my car repaired as close to a dealer quality without the added charges. But with the feeling of honesty and trust as one can expect from one's doctor. I never expected to find in the middle of NYC an auto service shop that has an old-world honesty with a level of modern professionalism.
Avi Naimark
Thank you guys! Fantastic communication over the phone. I really appreciate Ian who was gracious to help me out in a time of need to help me get home safely.
Halo Smith
I am very impressed with Quality Auto Services. We needed an early morning tow for an unknown electrical issue. As a family operation that cares about the customer we were put in touch with brother Avi working the night shift. Avi assured us that the tow truck would arrive shortly and suggested that we allow Quality Auto Services to diagnose the problem as they have Certified Toyota Techs on staff. And that if we were not happy that they would tow us at not charge to the Toyota dealer on 49th Street. Almost sounds too good to be true, since this is NYC and all.
A few minutes later Mario, the two truck driver, called to say he was on his way and was confirming our location.
By 8:30 am the car was picked up avoiding any parking tickets.
Now it was brother Rony's time to shine and shine he did. He understood our timing predicament and took the car right away to the onsite Toyota tech. After some diagnostic work the troubles were identified and the car was fixed and ready to go.
Avi and Rony have a great formula or success - great customer service, easy to work with, do what they say they will do, and have attentive and effective staff. What I feared to be a Friday going into the weekend car mess turned into a great experience and we were done by noon.
A big thanks to all the staff at Quality Auto Services for a job very well done!
Chiara Rhouate
I would give more stars if I could!
I broke down in NYC near Madison square garden Saturday evening, and I called AAA, they sent a tow truck and sent me to a garage a mile away, to Quality Auto Service on W. 39th street. I just want to say that EVERYONE there was SO amazing! Ian the service manager stayed late to look at my car, and then everyone found the parts I needed and worked on my car first to get me back home to Boston with my three kids. I can’t say enough about everyone I spoke with on the phone, encountered in person, and especially Ian and Rony, the manager. Please send people from out of town to this garage! They were AMAZING!!!!! They work in Sunday’s and made it happen with patience, understanding and compassion. These are not traits you always find at a garage. 10 ⭐️ s. Many thanks!!!!!!!!
Cphaire C.
Quality Auto services assisted me with towing my vehicle from a tiny yet busy 1 way street in Manhattan. The driver said his name was Chai. He went beyond the call of duty, he paid attention to detail and provided some of the most outstanding service I have received thus far. After he put in all the work that he did, I see why the other tow truck driver did not call me to let me know that he was by my vehicle. Two thumbs way up. Thanks again guys, keep up the great work.
Veronica Mosey
Got towed from 6th Ave and 21st st in the city. Dre was great. Detailed but quick and made his best efforts to get us out of traffic ASAP. Took great care with my little Honda and reassured me everything was fine. I felt secure and safe after having been stuck in the city for hours. Overall good guy. Thanks!
ellen jaffee
Very easy to deal with. I can drive over and they will accommodate me. I also had my insurance co call them to tow my car to their station. It went very well. No hassles!
Joseph K
so my veh broke down & I had to be towed u could say I wasn’t in the best of moods, then a lady called me and said she was sending a tow truck to get me and bring me to a repair shop that would take care of me. Skeptical about having work done in the city but she was super nice so I agreed. My driver was there in less than 1hr brought me to the shop where Rony and the whole staff at Quality Auto made me feel comfortable from arrival they gave me a loaner car to get around in for free while they fixed my 08 Accord! Which was ready the next morning I recommend them to everyone! Good ppl Good atmosphere they definitely get my vote
Stone Phoenix
Good Evening I was Stranded in Manhattan Tonight. My Ball Joint Broke so I need a Tow Truck with A Wheel Lift. I Called Triple A. The First Tow Company couldn't help me. Then Quality Auto Tow Truck Comes. I Don’t know how he managed to do it but Demetrius and His Helper got my Truck Secured and I felt relieved. Demetrius was very Professional and understood my situation. He Told me Rony and the Team at Quality Auto Care could Fix my Problem. Rony seems like such a Great person and from the Great Attitudes and Professionalism of Demetrius and his Helper I decided to Get my Truck repaired at Quality Auto Care. I recommend Quality Auto Care. They left me feeling Valued and Appreciated.
Mike Berns
Got a flat tire in lower Manhattan that I couldn’t change myself thanks to some custom rims that came with my truck. Luckily I was towed to this shop, where I was greeted and taken care of immediately even though there were plenty of other cars in the shop. I was given a fair quote, which after agreeing to, the job was completed within 10 mins. I even needed new lug nuts that were given to me with no extra charge! I would definitely recommend this place if you’re looking for someone quick, and reliable.
Sasha Krumholz Lynn
Demetrios, the gentleman who towed my car, was one of the most helpful, warm, and knowledgeable AAA employees I have ever had the pleasure of meeting. I am very grateful that he showed up to provide roadside assistance after my car started smoking from under the hood, and was able to figure out how to tow it even though it was missing some pieces necessary. He was very patient with me as I figured out where to tow it, and ensured that he could drop me home on his way back into the city after the car drop off was completed, since he knew it was night time and therefore public transportation was less than satisfactory at that hour. I highly recommend him and can’t say enough good things about what a competent, generous and overall good human being he is. Thank you AAA and thank you Demetrios for everything, it was truly appreciated!!
Robert Buckland
This place is amazing!! They did some auto body work on my corporate car and it was pure perfection.
T L
My car was involved in a hit and run while being parked on the street. The car was totaled Mike the tow truck guy was very helpful me he walked me through the process as to what would happen. He wrote me a receipt so I can give it to my boss for arriving to work late. He said he would call me once he got the car to Paragon Honda and he did. Great service and fast.
Lue Ann Librera
Excellent services! My
car broke down in a Manhattan parking garage. The tow truck driver, James, was extremely cordial as well as professional. He put me at ease during a stressful situation, as the time was quite late in the evening, I was unable to call buddies for help, accessing the car in the tight spot in the garage posed a challenge, and, lastly, it was necessary to tow the car over 30 miles into NJ where I live and work. James managed it all with a friendly and pleasant manner. Your company is very fortunate to employ a skilled truck driver who provides customers with superior courtesy and outstanding assistance! James deserves praise - - BRAVO (and a raise!)!
Melissa Hernandez
Driver came extremely fast, helped me by answering all my questions. He made the experience less stressful for not only myself but my 9 year old daughter. It was freezing that day and he made sure to put the heater on. He also gave us a ride home after dropping off my car to the mechanic.
John Pedroia
Great experience. Our vehicle broke down in the middle of downtown Manhattan and we were visiting from the state of Maine. The owner Ronnie was very helpful and receptive to our situation and got our vehicle fixed before the others so we could get home to our three dogs that we left for the day and needed us back to feed them and such.Our family recommends this auto shop.Turned a stressful situation into a better experience.
William Garcia
I had a seamless experience. The driver was at the location within 30 minutes although AAA had estimated about 45 to 60 minutes. The driver was friendly, courteous and knew the roads very well. My car was towed from SOHO to Inwood in Manhattan without much delay.
Anselm Fusco
These guys are terrific and really saved my neck! My son and I were starting a road trip on Father’s Day Sunday and hit a real problem - a stripped wheel lock that made it impossible to replace a spare tire on our truck. Rony and Nat were professional, super-nice, and solved a seemingly impossible problem. (I had already tried 3 other flat-fix guys who all failed.) Without Quality we would have been doomed, and I'll be using them for all of our service from now on!
Terry Kenny
Went for an inspection and an oil change. Very good service. They were able to take me right away. Fast, friendly and professional.
S F
The people who work there were professional and kind and extremely efficient. I was an unexpected customer with a flat tire and they were thorough and wonderful. Thank you!
Fernando Brea
I was on my way to see my friends in the city Sunday afternoon when my tire left me stranded by 14st and C Ave. I gave this guys a call. They were there withing 30min. Towed me to their shop in 39th street and replaced my tire withing 30 and everything at a very affordable price. Hopefully i didn't had to cancel on my friends thanks to the fast service that Quality Auto Service INC provided me. Thank you guys.
Mark Hanratty
We had a great holiday in NY during the Christmas period but unfortunately our car broke down on the West Side Highway while heading back to Boston.
AAA dispatched Quality Auto Services to help tow our car on a Sunday morning. The tow driver arrived promptly and was very professional and courteous. He ensured that car was carefully loaded onto the flat bed truck and properly fastened to the truck.
Rony and his team were available on Sunday and performed diagnostic checks to determine the root of the problem. They quickly repaired the electrical problem and was able to get the car started to perform a deeper failure analysis.
I had to travel back to Boston so I worked directly with Rony via the phone on the next steps since the car had a more serious transmission problem. Rony graciously stowed my car in his shop for 3 days and helped to ensure that my car got safely towed to a Honda dealership for
the final repairs under warranty.
It was a great experience and I would highly recommend Quality Auto Services for the customer service, technical support and follow through
on commitments.
Thanks Rony and team!
YogiTheGreat
My car shut off on me in the middle of 5th ave, so I set up my tow with AAA, then I get a call from Lisa (super nice lady) she sent a driver to me in less than an hour, I wanted to be towed to a shop in Scarsdale by my house, Lisa told me the driver was going to bring me to AAA on West 39th and they would take care of me. Which the absolutely did, from the moment I arrived there the whole staff was pleasant and helpful! Rony made sure that my car was checked immediately while I sat & drank coffees in the waiting room, within 15 mins of being there they diagnosed the problem and started repairing it, gave me a loaner car For Free until my veh was ready (which was the next day) great place recommend them to everyone
Alison Freiman
My car died in my garage in NYC and it was 3pm Saturday and I needed to drive upstate first thing on Sunday. Alphonso in my garage jumped my car, I googled and found Quality Auto Services and they told me to bring it right down. Rony couldn’t have been nicer. He quickly checked the battery, diagnosed that it had to be changed and replaced it. Then he quickly changed my oil because it was due.
I was back in my apartment in less than an hour.
Thanks Rony, Quality is my new go to auto shop!
Betsy Honeycutt
I had a flat tire 3 hours from home on a nasty weather day, and a Sunday on which alot of tire shops are closed or were getting ready to close. Everyone from the tow truck driver, the mechanic and the office staff were wonderful, saved me having to spend $ on a hotel and got me on the road quickly. They even stayed late to help me. Thank you!
Luke Bongiorno
Quality auto service was fantastic! Caring and attentive they took care of me immediately! Lisa was great and payed attention to what I needed, and acted quickly to get me back on the road! They were professional, honest and fair! I would highly recommend them!
Lauren M
When my car broke down during at night at the end of my trip to NYC, I was panicked about being price gouged and taken advantage of. Thankfully, Ron and his staff charges the AAA certified pricing on parts and labor. They treated me fairly and did not suggest unnecessary repairs. They went above and beyond to make sure that my car was fixed within a day so I could make it back home. The next day Ron even called to make sure I made it home safely.
Rochel Berger
We had an incredible experience here!!! We had a nail in our tire and this was the closest place around. And we are so happy it was!!
We had our kids in the car so they let them watch and explained what they where doing for us....They where all so friendly and quick! and THEY DIDNT EVEN CHARGE US!!! They where just so happy to help us out! Thank you guys so much!!!!
Andrew T Repoli
This is a really good auto repair facility. They gave me a very fair accessment of the problem with the vehicle. While I opted to have this work done at the dealership (it was under warranty) Quality Auto Service did not charge me for their time in diagnosing the problem. Their tow truck iperators are superb and very helpful.
They are quickly responsive, courteous and friendly. If I break down again, I would be happy to have them do the repairs
Peter Krasnow
Rony, Ian and Nissan have serviced my 1999 Volvo V70 for many years.
I have always been pleased with their expertise and reasonable costs.
I recommend Quality Auto Services for your own vehicle maintenance and services. They are a reputable auto service center.
Nicole Todaro
Jack, who towed our car from NYC to LI was absolutely amazing. He arrived in 10 minutes and couldn’t be happier to help us out. We really can’t show our appreciation enough! Definitely going to recommend him from now on.
Chris Patterson
A perfect and productive family/business day in NYC was interrupted by a broken alternator belt. This AAA preferred shop out performed our expectations for an on the fly repair in Manhattan. They towed the car 13 blocks to their shop on W 39th St. Brought the car in immediately, and 2 hours later I was back on the road. Rony, and his team at Quality Auto Services, are a class act. Professional, courteous, affordable, and honest. I could not have asked for a better solution to what was a bad situation. Thank You again for making it a great day!
LuMESH Inc
Quality Auto Service not only saved the day, but also saved me some $$. I initially took my car to another garage, who stated I needed 2 sensors and reprogramming of my mercedes. I then took my car to Quality Auto and their diagonosis was that I only needed 1 sensor and that's it! Quality Auto has won my trust! Not many auto shops conduct themselves with such intergrity and honesty. I had my car back within 24 hrs too! Amazing! Thank you so much Quality Auto Service for such great service.
Benjamin Russell
Everyone here was extremely professional and also very kind and polite. I never had the feeling like I was being hustled or upsold. I was in and out on a Sunday with no prior appointment. I would recommend to anyone who doesn’t already have their own trusted body shop.
Dennis Holland
Very friendly personnel. Immediately upon arrival I was greeted without having to search around for someone to talk to. Although they were very busy they assessed quickly my problem and got right on it. In less than 20 minutes they had located my trouble, made the repair, processed the payment details and I was on my way. Very rare customer service anywhere but especially for Manhattan. I would highly recommend them to anyone.
Alexander Diana
Somewhat overpriced but they did the job quickly and the car drove well after. Also the tow driver was a real nice guy. It would be nice if they at least cleaned the car after I spent $2,600 there but what can you expect in Manhattan where things are so busy and overpriced. Let’s hope our future dealings will be the same.
BeLara Palmer
Mr. Rony Yaakobovitch and his team at Quality Auto Services, Inc. are beyond amazing! Mr. Rony's professionalism, approachability, and kindness is exemplary of the TRUE American spirit. Upon servicing my truck after it over-heated, he graciously explained the issue (very simple issue in fact...trust me, I'll have a conversation with my original mechanic indeed) and desired most that my family and I get home safely. Simple? Yes! Yet, when you think of stories of how mechanics can be dishonest, I'll simply say this...it would be an insult to make such an allegation against this business.
Anne Walker
The guys were all great and efficient, especially considering it was a Sunday morning! They replaced my flat tire and I was on my way. It was expensive ($225 for one tire) but maybe that’s the going rate in NYC.
Vincent Wilson
Service exceeded expectations. I went there without even booking am appointment but was out within an hour, even though they were already busy when I arrived. Also, they were very professional and worked diligently to fix the problem with my car hood lever. Once they solved the initial problem, they immediately were able to fix the other issue. Thanks for your service guys.
Awakening Artist
There is an angel at Quality Auto Services!!!! I just moved back to NYC with my dear trusty ole girl Mitsubishi Mirage. I actually lived in this car at one point and it’s been a true struggle to get back on my feet. Finally in an apartment and working again when I ran over a huge street grate screw. A full diagnostic was run as I had been hearing strange sounds for months anyway. The results were shocking but legitimate. My wheel bearings were out and for the last few months my wheel could’ve come off at any time😮. When I found out that my sweet auto was a danger to even drive I was in a panic of how I would pay to get her back on the road. It was clear I would have to give my car away because I just couldn’t afford to pay for the repairs. How would I get to all my clients, classes, family...how could I let her be sold for parts? I was distraught but ready to let her go. But then I was given an amazing gift of a discount in good faith- what?! Who even does that in New York City? Apparently there are angels everywhere. I will be safely on the road and working thanks to Quality Auto Services. 🙏🙏🙏🙏🙏🙏🙏😇. Thank you!
Kayt MacMaster
I was about to embark on a cross county move when my car failed. Quality auto had me towed and repaired within hours, even on a Sunday. They were so kind and professional, and they even gave my vehicle an inspection and some tips for the long trip ahead.
Lisa Brown
Quality Auto Services (QAS) is top notch! When my car broke down recently they reached out to me to keep me informed of the tow trucks whereabouts and arrived sooner than anticipated. The QAS driver was quite professional, friendly.and used care in towing my car to my home. Thank you QAS for a job well done ...
Eileen O'Connor
I drive a 1993 Honda accord, and last week I broke down on the Westside Highway with my 85 pound dog, Ruby, in the back seat. The car lurched to a stop, smoke gushed from the hood, and a cop had to hold up traffic so my dog and I could get out of the smoking car and safely run across 5 lanes of traffic to the sidewalk. We waited 2 hours in 90 degree heat for a tow. AAA wanted to tow me to the shysters at 54th Street Auto, but I said no - take me somewhere else. So they towed my car to Quality Auto on 39th. Turns out the radiator had exploded. The mechanic quoted the repair at close to a grand, and I said no - the car is not worth that. I figured I'd finally have to get rid of my beloved old car and rent one for my trip. (I may have teared up a bit, my stress level was through the roof as I was heading upstate to help a family member in need.) Rony, the owner listened to my story and said, "I'll fix your car, and you pay me what you can afford. Some things are more important than money." And then he gave me the key to a loaner car so I could take my dog home and wait for the repairs to be made in air conditioned comfort. How's THAT for a New York story? If you ever break down in Manhattan - go to Quality Auto on 39th.
Akmal Khudaybakhshiev
Great service! Fast and quality! Always happy to fix my car in this repair shop 👌🏻 …
nancy hansen
Rony is wonderful!! Took care of me right away, very friendly and courteous. They even fixed an issue with something under my car that i was not there for. I’m so happy to have found an auto repair place I can trust.
Jeffrey Barnes
Lisa called me & was so helpful. My driver was there before the eta I was given he was professional yet fast once I arrived at the shop the Boss Rony greeted me then had his head mechanic check my car out, I literally went for lunch came back and my baby was good to go! I love these guys
Tricia Scott
Rony and his team at Goodyear Tire and Auto Services were GREAT !!
They found my tire (2 other shops could not) and put it on in record time !
Rony and his team are friendly, positive and good at their jobs !
Thank you ! We'll be back for sure !!
Guillermo Florencio
Very nice services,the lady front desk
Stacy “FIT U Training 360” Buster
Just wanted to thank Rony and his team for helping me out yesterday, Saturday August 10th, when my car decided to not start. I was in the city for the wknd picking up my daughter from her summer internship. Car was packed and loaded to leave, sitting in a bus lane on 34th street. Being from Maryland and having no place to go or stay, he got my alternator replaced, as well as battery. When a fuse blew at end of fix, he got it replaced, so we could finally be on the road...8hrs from the original departure time, but none the less, we made it home safely. I know he had plenty of cars ahead of mine, but we were able to return home as planned instead of having to find a place to stay. Thank you again from myself and my girls🤗
Reva Alpert
AAA authorized repair shop. Prompt service. Diagnosed problem no charge. Ordered parts. Provided a loaner. 10% Discount. Car repaired by mid afternoon. Excellent customer service. Highly recommend them.
Bert Exum
I was visiting from North Carolina and broke down. Tony and his crew took exceptional care of me and my car. They work a few hours overtime on Saturday to accomplish the repair so I could get back on the road. Thank you Rony for such caring service!
Bert Exum
Steph Pak
They were very helpful and informative on what my car needed. They also were very accommodating on when i can pick up my car, as the repairs were done while I was out of town. If repairs are needed, definitely recommend this place!
Anthony Santelmo Jr
Tow truck was a little late but very friendly and made me feel very comfortable. After arriving, quick diagnosis and speedy installation.
Rochelle B
My car needed to be towed to secure location so it could be inspected and Quality Auto Services answered the call and dispatched a driver right away. They kept me informed with text messages and arrived right on time.
Yogi D
Quality Auto is great , from the prices to the customer service. Two exemplary employees are Ronnie and Lisa who calmly guided me through my tow pick up and repair process.
Christina Muniz
I can’t thank Ronnie enough during my time at the Auto shop. The entire staff were incredibly supportive and took great care of my car. I’ll definitely continue to return to service my vehicles in the near future!
Dale Browne
After a long drive back home from NJ to NY I hit a dangerous pot hole and broke a connection holding my muffler. Quality Auto Services was able to fix this in a timely manner and for a reasonable price to get me back on the road.
Tal Zion
nice people good service quick efficient i come back for any issues all the time. no matter what the issue i always leave satisfied. nice neighborhood for a walk while your car is getting worked on
Lulu lala
Lisa and Rony were very helpful and made my experience extremely pleasant. I believe I paid a fair amount for the repairs I needed to get done. I would recommend this shop to my friends and family. Thank you Lisa and Rony for your great service.
Lester Estrella
John Pilier was excellent with the service!!! Great guy!!!
Craig Hutson
Great service. Had a broken lug nut and AAA towed me to this shop. Very professional and reasonable work done in a very timely manner. Would recommend to anyone in Manhattan.
Adi Dzen
Quick and easy! We had a clogged condensate pipe in our Honda Civic. They fixed it on the spot. Friendly as well!
Joseph Beaulieu
Ian and Rony provided fantastic and quick service for my flat tire. It was towed immediately and the tire was fixed right away. I would definitely recommend!
michael vega
I only used the Quality auto for towing. The tow truck driver name Mike was excellent. He made me feel comfortable the whole entire ride home.
Carly Schuster
They were amazing. Came right away. Very professional and nice and friendly. Towed my car no questions asked!!
Best towing experience :)
Phil Lee
Quality Auto diagnosed the problem with my car and made the repairs efficiently and in a timely manner. They reached out to me when the job was done and the billing for the service was fair.
Kaeron Charles
Ronny, Ethan and team always give excellent service.
They are clear, concise, about needs to be fixed and why and above all trustworthy.
I would not trust my car with anyone else.
Harrison Burch
My experience at Quality Auto Services was one that consisted of auto service with truly good ,down to earth quality. I was treated with dignity respect.Was personally assisted and cared for.I do and will recommend QualityAuto Services to friends/ family.Happy Holidays!!!
Oren Michaeli
I have been using quality auto since before that was the name. They have taken care of my first few beaters and over the years as I got older they have taken care of my luxury cars as well. They are the only people I trust when it comes to my cars.
Al Iannuzzi
Demetrius was there, when he said he would be. he called me and said where he was...and how long it would take to get to me...I think it was less than one hour... from the time I called gieco to the time my car was on the tow truck....I am very happy with the results.gieco has also called me...and I told them the same thing....I am very happy with your service and please thank Demetrius for me...
Shakeem Muhammad
My only complaint was punctuality. However the service explained that there was an accident on the George Washington bridge causing a major traffic delay. Other than that the two service helped me reach my destination. Thank you
Jonathan Fink
Jon is a good man. Great tow truck operator
Michael Federman
Running boards installation terrific service mechanic knew exactly how to put in place That’s why I have used Rony for the past 10 years always reliable very knowledgeable and has suggestions to your situation Very hands on here
HEMISUPERBIRD 2
Great service and very quick on road Service response. If you are every in NYC and are stuck, call Quality Auto Services. You won't be disappointed.
Vince.
robert young
The service was very prompt on diagnosis, and gave an estimate the f installed day and got the parts and completed the repairs the second day. Very satisfied with the service
Jeffrey Arlynn
Had an awesome experience with this place, towed my van in overnight and it was fixed the next day before lunch! At a discounted rate! Very reasonable trustworthy people
BJINYC
Excellent service by a professional team of mechanics! Convenient hours & friendly staff.
Been using them for several years, and have always been given great service!
Shirley Wong
The staff at QA were amazing and helped order the specific tire I needed the same day and changed out my tire by the next day! Thank you so much- great guys!
Dan W
Quick pick up, plus the driver Mike was very nice and got everything taken care of quickly. Although I hope I don't need them anytime soon, I would definitely use their service again.
BMB Coalition
Came in & needed an oil change these dudes got me right in & out with a discount & all. When I’m in NYC this is the only place I’ll do business. Very friendly staff. Highly recommended
Glenda Franklin Carr
Quality Auto Repair is my new go to repair shop. The work IS quality. They have fair prices and they are honest. I like that. They know what they are doing.
Taron Harris
My car broke down and it needed to be towed and fixed. Lisa was very friendly and got someone to come out right away. Her and Rony were very professional.
riz bascom
Very professional. Rony is great. Highly recommend using this shop. Will go back to him for all my automotive needs. Quick and reliable service.
S Huang
Fast response. Only wait for 40 minutes. The driver is very nice. Carefully move the car onto tow truck and secure it from both side. Highly recommended.
Tabita Shalem
Quality Auto Service is truly amazing quality --
They repaired my car at a fair price; the quality of service was courteous and friendly--
I highly recommend them-- it is rare to have this pleasant an experience with car repair
Adam Roe
Excellent service. Quick prompt no hassle in and out. Great experience! AAA credited. Friendly. Could not have asked for a more professional and courteous service. Thank you
ysrayl yahwehrules
The service is beyond excellent!!!I had a broken rear window and they the fixed it for free!!A $500 job.Ronny is truly a blessing,a good heart and a stand up guy.I recommend this place to anyone who needs top quality service all around.Don't hesitate to get your car fixed here!!!
Herbert Kramer
Terrific company to do business with. Have used them for 8 years and never disappointed. Had a airmatic suspension problem which they diagnosed and repaired professionally.
Maximilian Mansfield
Excellent service! Had me in and out in less than 30 minutes! Prices are unbeatable in the NYC, highly recommended! Thank you guys for another high quality job.
Thad Power
Quality Auto Service is tremendous. They put there customers first with great prices, and excellent, attentive service. I highly reccomend them
Ian Gamble
This is a one stop shop! I was stuck downtown, they towed me, checked my car, and fixed it. All in one day. I'm very satisfied, would definitely recommend
william presti
Excellent, friendly service! They have serviced two of our cars and go back whenever we need work performed. Highly recommended!
james brown
On Thursday my car would not start my check engine light was on , I call NYC Tire auto they told me that the tow truck guy would be calling me , about 20 minutes my phone rang it's the ""Tow truck guy"" my wife said "yeah"''" very politely asking me what's the problem,, as I was explaining it he assured he was o+1
Kn his way about about 20-30 minutes he arrived , my wife and I WERE HAPPY because it was 28 degrees that night. THANKS MR.BROWN
Jason Torres
They were really professional and friendly! Everything was done right and prices are fair value. Will def recommended anybody to this shop!
Robert Gingrich
Stranded with my family from NH and Rony and his team took great care of us. Got us up and running the next day. Very professional and helpful. Problem fixed. Thank you
yahaida santana
Great service very friendly, they explained everything clearly before doing anything. They keep you updated and provide exceptional services.
John Matos
It's all about service, integrity and respect-both ways... It's my go-to for all auto service needs. Hands down the best in the city. Conveniently located near the Lincoln Tunnel. Thank you Ron for keeping me on the road!
Marcelle Marshall
Just came in dropped off my chrysler 300c for a ball joint repair waited 20 min for two truck👍 the price was excellent they got me up and running in know time excellent service I would recommend this place to anyone..
Thank you Ronnie for the excellent service..💪 …
Cindy Woodfield
These gentlemen went out of their way to make sure our trip through NY was not ruined on a Sunday after the Cross Bronx Expressway destroyed our front tire. We are grateful for their good works.
SpoiledMilk357
I’m currently a uber driver in nyc and when something breaks down I go to quality auto service they got me outta a jam one night and if it wasn’t for them I wouldn’t be driving today also thanks to the man Ron he hooked it up with the price and warranty I appreciate It and even gave me a military discount with out me asking.. I think he saw the army stuff in my dash board lol thanks bud....
Cunningham Twins
Quality Auto Services is my go to shop for all my automotive needs. Easy, convenient, friendly, and most importantly stress-free!!!!
Shem Blum
Went to get my inspection and they also took care of a nail in my tire. Smooth and easy.
Edward Salce
My car was experiencing issues with engine not starting , the guys here checked my car out free of charge ! Told me the problem I was having and fix it right there on the spot for me !!! Great Thank you amazing !!!
Neal Weinstein
Thank you so much!! The service here was great, the price very very reasonable, and the turn around time was incredible. Overall just a really good experience, which is great when you're in a bind.
AGiant1156
Thank you Quality Auto Service. You guys are the best. Great mechanics, GoodYear Tires, Great Prices, and The Best most caring service.
Julien LoPresti
The BEST auto service in the city, bar none. They always take time to make sure the work is perfect and never mislead you about cost or repairs.
Tranay C.
Rony is reasonable and understanding. Great conversation and professional. His brother in law Avi, Great people at this shop. I’m extremely satisfied
Mike Rubin
Went for annual NYS emissions testing. Everyone was very nice. The service was super fast. Really great.
Thomas Laboy
My experience with ur tow driver couldn’t have been any better he was polite and was earlier than the time said..in which I was very happy about..
Ivan Carreno
My car nearly broke down right before the the tunnel and I was lucky enough to be able to be seen by these guys. They took great care of my car and I was able to get home in no time.
Mickey Fazzari
William was a nice and friendly guy . He knew what he was doing and kept me up to date. Would use Quality again without a doubt
S Bell
EXCELLENT TOWING SERVICER, Avi is one of the most mannered professional persons who helped in a crisis of my car stopping in the middle of nowhere.
Kathy Soloff
Everyone at Quality Auto Services was professional and kind. I would highly recommend this auto repair shop!
Nery Leon
Well I be direct to point, they are very helpful people and got my car at night very late and next day as they say fix it, slot of calls to keep you up to day. Thank you guys black BMW 2007 525i😎🤙 …
Sufyan Abdurrahman
Excellent work. Service with Integrity. Quality Auto Services is the Best.
Lisa Cannistraci
Wonderful service! Worked with Ian and he reconciled my issue quickly and with a smile.
I would recommend Quality to all my friends
John Cella
Great repair! They also fixed my convertible top that hadn’t worked in a long while!
Jenna Dioguardi
Came in with a flat tire and service was prompt, timely and efficient! And on a Sunday (St. Patrick’s day no less)! Great experience.
Michael Godsey
Staff was friendly and didn't try to upsell any unnecessary repairs, just did the work that was requested for a price that was more than fair. Will definitely be back
Caleb Silvera-Kuhnel
Couldn't ask for better service. They really were friendly and made sure all needs were met with no problems what-so-ever. Great job guys.
Leslie Garwood
Rescued my “vintage” car after it broke down in the BQE. Pleasant and efficient; able to repair next day. Thank you.
Marilyn Florczak
Driver arrived quickly and towed car to my dealership as requested. No problems or issues.
thomas morton
Quickest I’ve ever had a blown out tire replaced, in and out in less than 30 min. These guys are a credit to Midtown West.
saul cohen
The best mechanic work in the City! Fair prices, and quick service!!
Shane Harris
Great and fast service. Car gear shifter was messed up and got help fixing it immediately. Would definitely recommend for fast service.
Benjamin Schneider
Fast and courteous staff. I had a problem with a tire, so I came in and was back on the road in short order. Bravo!
Stephen Moore
ALL staff were candid, transparent/honest, and kind!!!! I will return based on the high level of knowledge each staff member illustrated and the willingness to answer each question I asked with candor. Thank you///
Kathleen Colon
Great service, the estimated wait time was 90 minutes, they were there in 35 minutes. The person was very corteous, knowledgeable and helpful!
gregory parris
I have been having a problem for months. No other repair shop couldn't find the problem. I took it to quality auto services Roni and the guys took their time with it and fix my problem Thanks Roni and the guys at quality auto u have gain a customer
Evan Ross
They did my inspection sticker very fast! Very nice and professional!
Chad Brackenrig
They saved me over $1,000 in repairs! Highly recommend Quality Auto Service!!!
Moonsun Kim
People work at this place are very friendly and made my stressful day so much nicer.
Michael Dobbins
Told it was going to be 60 minutes until the truck would arrive. Then after waiting 20 minutes the truck was there. Took all of 10 minutes to load up my truck and I was on my way
John Creech
Was in and out in less than 30 mins with a flat tire replaced. Fantastic and friendly service.
Paulo Menezes
Excellent service. You won’t go wrong at this place. AAA partner and very easy to deal with. Very happy with service outcome.
Rony Yaakobozitch
Excellent service thanks
Lucy Krakow
These guys really go above and beyond. Have never had a mechanic so thoughtful and helpful!
Jasson Cuatros
Great and fast service!!
Jon Star
Fast service. willing to help without hesitation. Fixed issues and saved me a bunch of money.. thanks Quality Auto
Ashley Charnoff
I left my car with a leaking tire, went to a show at the Javits center and came back to it fully repaired and ready!
Rexx Royal
Quality auto services Is my go to shop They are honest talented and have great pricing
Joel Ammar
Ron and is team gave me the best service ever . Avi hepled me out as well , thank you so much!
Chris Zhao
Nice Service! I came for tire pressure problem. Solved quickly and nicely with no charge!
Greg Pipion
Thanks Quality Auto Service. You Guys have the Best Service and Prices in the 5 Boroughs.
Todd Kaloudis
Super nice people. They communicate well. Solid quality and speed. Happy with overall experience.
Racquel Vasquez
Dany was soooo helpful and nice! Great customer SVC. Skills... a real people person!! Thank you!!!!
Peter Glassman
Friendly, quick, professional, and honest service. They always do a great job at a fair price.
Johnathan Neal
Very great staff amazing work everything in timely fashion I recommend this is the best place to bring your vehicle
Sablonde Nicolas
Ronnie provided me with excellent service, they were patient, quick, and gave me reasonable prices.
Thank You Ronnie!!
Ricky Velazquez
Great price quick and fast service my car was ready the next day
Isaac Gazal
Quality auto services is the best! They offer great service and great prices.
Ericka
Very nice person
I did not wait long for the tow
Handled my car with care
Gregg Beckett
Great service, no hidden fees and a loaner. Really helped out in a bind with great customer service.
J C
Very helpful. Works with you on prices. Straightfoward. Will recommend. Ask for Rony. Tell him Jose sent you.
Alex Gottlieb
They fix my car quickly price was right would recommend them definitely
Jason Secrest
These guys fixed my car after three other mechanics failed to do so. Thank you!!!
Roland Banishta
Very professional and very dedicated to the problem, explaining the problem on very efficient way and NOT taking advantage of the situation. I will recommend this service to all who need any help.
Vladimir Douge
Awesome service. Great communication and prices are in range of where they should be. Class A
Douglas Wu
Great spot that is open on Sundays in Manhattan. This is my second time here and service is great.
Jamie Huenefeld
Great service at the last minute on a holiday weekend. Thanks for getting my car running.
Larry Cohen
Everybody was helpful and went out of their way to get the job done right and as quickly as possible. I would come back again.
Nissim Cohen
Thank you for fast and good quality repare off my car , definitely will be back in the future
Jalessa Gadsden
This tow company went above and beyond with my service great job.
Crystina McDonough
Edit: Rony fixed all of my issues. Thank you for the prompt reply to the problem and the service for my van was great.
Joey B
Service was prompt, professional and courteous . The operator was considerate and found a route that avoided unnecessary tolls. Thank you guys.
Demetrius Pyles
Took care of my flat tire quickly and everyone was friendly.
sage woeppel
This place in INCREDIBLE, best experience I’ve had at an auto shop!
t weber
Detail oriented shop fast friendly and very economical when in NYC there my go to shop!
Oumou Wague
Excellent customer service, the driver was very courteous and helpful.
Annie Cox
MY TOW TRUCK CAME I ON TIME I WAS ABLE TO GET MY RENTAL AND BE ON TIME TO WORK I HAD A VERY NICE EXPERIENCE.
Fern Rudin
Extremely friendly, very attentive and great work
Lynn Mallinson (LDM365)
Fast, polite and knowledgeable service for a jump start and flatbed to dealer.
seriba sidibe
They provide a good service, and always make their clients more satisfied.
andrew Pizzuto
These guys saved me a few times they work quick and prices are reasonable
Jasmine Spencer
The employees were friendly, helpful, and efficient. Would definitely recommend.
Emmanuel Ago
Excellent service! These guys are the best, especially under pressure.
David Weller
Very helpful and were kind enough to do a quick fix on something gratis
Wesley Ford
Great experience! I would highly recommend, and will continue to go back.
L Jett
Excellent service friendly and warm. The price was right service was timely
Faye Hakimi
Service was great, and at a reasonable cost!
Philipp Franck
Great service. Were the able to help
last minute and stay overtime.
Beautiful Riot
They were on time and very nice definitely recommend!
Aaron Fried
The best in the city. Reliable. Ronnie is always there to help.
Natasha
Excellent service friendly in and out in a Jiff!! I highly recommend them
Nadav Hamo
These guys are my go to guys...great service and very professional!
Robert Doherty
Driver was great and professional. Quick and painless
Nicole Snow
Amazing service! Caring professionals and fare! The management is the best!
R Me
They helps me so much they are great .
I recommend them to any one.
perry ginsberg
Got absolutely great service professionalism courtesy and in a timely fashion
Daniel Fass
Fast and quality service at a fair price. Would highly recommend them.
Susan Boardman
Quick friendly oil change right in Manhattan
Joseph Luisi
Attentive and knowledgeable staff- friendly and always punctual
Daniel Gadd
Great service and a knowledgeable explanation had me at ease the whole way. Thank you
Juan Rosa
The service was very fast and the driver was nice
Lisa Manners
Super helpful and fast join done! You can trust them
carlo migliorini
Good service. Fixed problem with front lights quickly
Samuel White
What a pleasure it is to deal with a group that is so courteous, so reliable, and so efficient.
Nancy Zak
No problems - easy tow service
anthony massaquoi
Gave new tires and was fast installation.
Zoe Shively
Great towing service!!! Thanks Joe!
SR S
Knowledgeable and friendly. Reasonable nationwide rates
katty guzman
Quick turn around. Staff is courteous and friendly.
Rosa Cruz
Friendly, Fast and Affordable!
Natalie Smith
Fast, affordable NYS inspection service
RAMPHY ROQUE
this company was great!!! Fast and efficient
Tihira Haffoney
Cars was picked up time promised and delivered on time.
Esdras Vera
Timely, professional guys. Great follow as well.
John Tonkovich
Friendly, helpful.
Reassuring, in a time of crisis.
Evan LSC
Very helpful after a very sudden alternator failure.
Stan Sydorenko
fixed my rims 🤗 …
Nicolas St. Lawrence
Got my car back working the next day.
Sylvain Monteiro
Quick and professional service from the friendly staff.
Daniel S
They took care of me very well!
Joshua Coss
Very professional and welcoming
Uzi Batish
Quick and good service. Good prices.
Mary Beth Rowland
They were super nice and helpful!!!
Afua Kafi-Akua
Great service! Quick and thorough!
Oscar McDonald
Great customer service. Kept their word
Tony Tony
Very polite. Very attentive to customers
Zak Corrigan
Wonderful honest people
Uri Carmel
Very friendly and professional team.
Mirwais Popal
Very quick service and very professional
RONY YAAKOBOVITCH
Thank you for your great services
Ramfis Ortega
Excellent work very professional
Maria Angeles-Taveras
Great wok guys, Maria
NYC Tire and Auto Care
Great service thank you
V6 Is CHARGED
The best service in area
Elizabeth F.
Reggie, was very pleasant.
Justin Hauge
Truly Trustworthy and Quality Services
Christine Dorantes
The service was wonderful!
OSAMA ELGAMAL
Best mechanic in town
Bruce Brown
Satisfied with the work a bad service giving
Maksim Shapiro
Excellent service
Stefan Griswold
Great service!
Bradford Buonasera
Great service
George Henke
Excellent
Center for Art & Design
Wonderful service!
Dragan Bulic
Great experience!
Bryce Perdomo
Excellent service!
Chris Sorenson
Excellent service.
eddy polanco
Awsome place.
David B
Awesome! these guys are the best! Treated great, great work, honest, fair, my car has never run better!!
Mihai Manitiu
Fantastic place here. I went for a NY state inspection and they completed it very quickly. Thank you the the great service
Kronos Boom
i got a sausage in my exhaust and it got sucked in, these guys were really friendly, highly recommend
Graciela Laguna
Had my vehicle repaired after an accident. They did an excellent job! Kept me updated on the status of my vehicle and my vehicle was ready exactly the day they anticipated. Highly recommend them and will use their service again if needed.
Lei Xu
Miguel Cn
raj roy
Jeff Wolfe