Reviews of AutoWorks of Tampa - Auto Repair Service for BMW, Mercedes, Audi, Mini, Porsche, Jaguar and Land Rover Vehicles in Tampa FL. (Auto Repair Shop) in Tampa (Florida).
AutoWorks of Tampa - Auto Repair Service for BMW, Mercedes, Audi, Mini, Porsche, Jaguar and Land Rover Vehicles in Tampa FL
5507 N Nebraska Ave, Tampa, FL 33604, United States
Description
Information of AutoWorks of Tampa - Auto Repair Service for BMW, Mercedes, Audi, Mini, Porsche, Jaguar and Land Rover Vehicles in Tampa FL, Auto repair shop in Tampa (Florida)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of AutoWorks of Tampa - Auto Repair Service for BMW, Mercedes, Audi, Mini, Porsche, Jaguar and Land Rover Vehicles in Tampa FL
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Popular times
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Reviews of AutoWorks of Tampa - Auto Repair Service for BMW, Mercedes, Audi, Mini, Porsche, Jaguar and Land Rover Vehicles in Tampa FL
Zack Brewer
I would imagine like most people, I've been to quite a few mechanics, they're like a box of chocolates you just never know what you're gonna get.
With AutoWorks, you'll know exactly what you're getting, great service, experience, and an outstanding staff. Debra the manager was incredibly sweet and helpful. I'd say I had the best experience with/at a mechanic I've ever had.
I went in for an oil change, and I thought I needed an alignment too, they told me my alignment was fine, instead of charging me and doing it anyways.
Bonus points for an incredibly clean waiting lounge (good music too) and bathroom.
I used to go to the Lexus dealership, I will be taking my car and my girlfriend's SUV here from this day forward.
Rob Montgomery
I had my water pump replaced and coolant system worked on at Tampa AutoWorks. I own a 2014 Audi A6. The Audi dealership wanted to charge me over $3k with only a 1year warranty. Although Tampa Auto Works was a bit cheaper, they cover a 3yr/36k mile warranty.
Tampa Auto Works had my car for a week but that is what I expected for the type of work being done. They took their time in getting it right and making sure everything was done correctly - this is what I appreciated. They even provided me a rental for the week at no cost.
I visited the shop while they were working on my car and I saw the old unserviceable parts. The team was great in explaining what was being done to my car! They took exceptional car of my car. When they test drove the car, a pipe blew. They immediately ordered a new part and fix it.
I’m in the military and have been stationed around the globe. I have taken my car in to several auto stores and can tell you that Tampa Auto Works is a professional place with integrity.
Much appreciated it!
Rob M
Jayne Bennett
Very talented group of professional mechanics. Will continue using them for all services for my Mini Cooper. Top notch group!!! Christian is an excellent service tech and Debra is a wonderful Office Manager. These folks know exactly what is going on in the auto business. Truly trust their opinions, advice and honesty. I highly recommend AutoWorks to all those that love their cars as much as I do.
Thomas Murphy
AutoWorks is the only repair service I have taken my BMW to outside of the BMW dealership. Their customer service has continued to exceed my expectations and their affordability on both service and parts is amazing. I have always felt comfortable and confident taking my vehicle here for any maintenance. Deb in the office has always offered to order a ride share if I need to leave my vehicle over night and even offered a loaner car over the weekend.The convenience and customer service are exceptional.
Heather Clark
Everyone at Autoworks of Tampa were amazing. Service was outstanding from start to finish. Pricing was a little high but you get what you pay for and they were worth every penny. Craig and Debra stayed in communication with me throughout the entire process. I would recommend this company to anybody and have every intention of bringing my other cars here when they need servicing.
Aubrey Mayes
Best service experience ever. Bob and his team of automotive professionals were super helpful in explaining current and potential issues. They promptly provided the requested services at an reasonable price without the added pressure and delay usually experienced at a dealership. I think my vehicle has found it’s new service home.
carol mclemore
1st time customer and best experience ever! Zack took his time doing the once over on the used 2007 Porsche I bought. He showed me around the car and gave me some great tips! I got lucky...no repair issues! It's nice not to be taken advantage of. Mike my service manager was just as kind and attentive. I was worried I would not finding a honorable Porsche mechanic because I am not fond of dealership(s). I'm glad I found them online with the 100's of 4.7+ reviews! I'll give them 5 stars!!! I will be back...with my F-150 the next service it needs!! Thanks Autoworks!
Joshua Rivera
I have a late model Mercedes-Benz and was looking for a place that I could trust that would not over charge me for parts and service while also being courteous and trustworthy.
After searching for a while AutoWorks is definitely the place. Their customer service is great and their turn around time is as well.
I will continue to bring my vehicle here for all its needs and highly recommend them.
Betty Coleman
I always say the success of a business is depending on the manager. Bad management, bad business, successful management, successful business. I was totally impressed with the service works and the customer services of Auto Works, especially with the Advisor, Christian Vazquez, and the work performed by the technician, Zackery Bean. I highly recommend this company and I do plan on being a repeated customer for all my car service needs.
Thank you successful Manager for doing a great job of providing this service to the public.
Amber Potts
I can not say enough about this business. I got myself into a horrible situation and the crew at AutoWorks were so helpful. They didn’t give up until the issues were completely resolved. The entire staff is very friendly and helpful. I would recommend this place to absolutely anyone!! I will be a life long customer. Thank you so much AutoWorks of Tampa for everything!
Elizabeth Lacey
It was a pleasure to work with Mike Burke at Autoworks. He is professional, friendly and helpful. His team diagnosed my exhaust system issues and made major repairs. They are extremely thorough and detail oriented. I highly recommend this business to women that want a fair and satisfying repair experience. I will definitely use these guys in the future!
Lorenzo Slavin
Fair prices, quick turnaround, and exceptional customer service. Special thanks to Debra for managing my experience start to finish. Though I hope I won't have to bring my Fiat in for repairs again in the near future, I know I will be in good hands at Autoworks of Tampa.
Cleo Garcia
We've used them twice now for maintenance and I am so glad that we tried them! Very close to home, BMW certified and reasonable! Today we thought we had a dead battery and were prepared to spend $$$. Turns out, it was the key fob battery that needed recharging. Saved a bunch! We will definitely return. Thank you!
Great One
First of all, Debra is a joy to work with. She's knowledgeable on the inner workings of the shop and the technology in the office. Craig, my service advisor, was attentive and kept me in the loop on everything happening from the time I arrived until I was leaving. Lastly, all of the technicians there are good but Zac is a different breed of mechanics. You ask, is he that good. Is hell hot? Is water wet? Will a heart attack kill you. YES!!! He's that good. I drive a 2017 Audi Q7 Prestige and that baby hums now. I will be visiting them again in the near future for my Benz.
Melissa Bowlin
Nice and did a good job, fair price. I asked them to fix my rear view mirror while they were doing other repairs to my car and they didn’t. That was annoying since I asked twice and they just didn’t do it and I would’ve paid them for it. Other than that nice people and good work as far as I can tell.
Carla Lenkerd
Have been taking my car here for close to two years. They are professional and communicate well.The prices are fair. Most of all it is the piece of mind I have knowing my car is operating to its best performance due to the care this team provides.
Keisha Tamar
Mike is the BEST ! From my first call, to fighting with my warranty company to keeping me aprised of the status he was friendly, understanding and patient. Even with me calling daily to annoy him, he never lost patience! I will never take my car anywhere else again.
Love you Mike!
K.
Nestor de Ogueta
Very recommended. Went in for an annual inspection and service. Deborah and Zak took care of the car, were very thorough and friendly and offered a good deal for the entire service. Will definitely be coming back.
Larry Roberts
Another professional, courteous and friendly experience with AutoWorks. Debra Stone exercises excellent customer service throughout the service visit. I highly recommend AutoWorks...and personally already have. 5 Stars!!
Tina Imperato
This was my first visit to this business and it was a very good visit the people were very kind and helpful which I appreciate. I had a simple oil change and check over but I feel confident about the work they did and they made sure I got a ride home back and forth I plan to revisit them in the future thank you
Alicia Duffy
Best customer service everrrrrrr!
I will never go anyway where else with my car. Debra and Michael are fantastic, they really take care of you every step of the way and treat you like family.
Gabriel Rovira
I love this place. I will always take my used Range Rover sport here. Prices are the best in town and they even clean your car after they work on it.
Mary Meggison
This was my 2nd repair at Autoworks both times Michael was my Service Manager. I’ve had my mini serviced at other places and hands down Autoworks has the best service, staff workmanship and price. I wouldn’t hesitate to recommend them!
Felipe Bustios
Thank you to the whole team for the help. Debra was amazing, by far the best Auto shop I have been to. 10/10 would recommend.
Dea Broadnax
I received excellent service from my first initial phone call to the day of picking up my vehicle. Everyone, I encountered at the shop was Knowledgeable, friendly and helpful. The shop is clean & well maintained. I appreciate Debra following up with me a couple of days later just to see how the car was doing and if I was having any problems. I will recommend AutoWorks of Tampa for vehicle repair needs.
shirley bisko
After moving back to Tampa about 8 months ago, I was in need of a good place to take my autos for some repair work. My son did some research & found AutoWorks of Tampa & they were close & the reviews were great. I took my Jag in 1st & they did not disappoint!!! The front office folks are friendly, professional & kept me informed every step of the way. Next up was the Audi for general servicing & maintenance. Both cars are running like champs & I highly recommend AutoWorks of Tampa!!!
Jennie Restrepo
Great customer service and speedy oil change. The entire team was friendly and completed my oil change quickly. The waiting area was very nice and relaxing. I enjoyed charging my phone and fresh coffee. The singing and dancing was a bonus. Definitely plan to return.
Puja Patel
This is by far the best car repair shop in Tampa bay. I have gone here for two years and they are both friendly and honest. They will rank your repairs in order of priority and will pay for your Uber when dropping off and picking up the car. Excellent service all around!
Thalita Cardoso
After doing a bit of research I saw this Auto Repair had great reviews (Reviews Rock!). I have to say the experience I had was extremely good! From arrival to pick up, Christian and the entire team was excellent . Took my Evoque for a reg oil change, air filter replacement and windshield wipers. Had an uber pick me up and drop me off and to top it with a cherry my car was cleaner then when I dropped it of!
Amazing service, and definitely recommend it ro anyone looking for a new auto repair shop.
Cheers!
Janet Bresky
I had an engine problem and spoke with Mike. Mike was very helpful and kept me in the loop through out the process. I am so pleased with the service I received. It is hard to find honest and knowledgeable mechanics these days. Mike and the mechanics at Autoworks Tampa are awesome. I highly recommend these folks for all your auto repair needs.
Brianna Jones
We are recent Tampa transplants and had no established repour with auto technicians here. Our 2013 Range Rover Evoque had a catastrophic failure in town when the crank shaft pulley / harmonic balancer flew off, rending the car undrivable. I called many import service technicians before speaking with Debra at Autoworks. She was very transparent regarding their professional standard and very sympathetic to our disposition. I agreed to tow the car to their service center. Micheal was our service advisor, he is very experienced, trustworthy, and reliable He went out of his way to assist us, even providing a loaner vehicle so we were not out the cost of renting a car. Micheal was very effective at quickly establishing a plan with estimate and is very active at advocating for the customer while being liaison between the customer and technician. After the estimate for repairs was established and they had the green light, a repair half the import service centers I called said they would not even attempt, was executed flawlessly and the cost ended up being less than the estimate (which shows honesty and transparency). This place is better than going to a dealership service center as far as diagnosis and repair because they don't have an inflated cost structure like dealerships yet their technicians and service advisors (especially Micheal and Zackery) have the same specialty equipment to service imported (and domestic) vehicles. These technicians have a combined extensive knowledge with training and certification and they execute flawlessly with integrity. By the way our repair came with a 3 year 36k mile warranty that can be invoked anywhere in the country.
Kev S
Had a 335i that wouldn't start, took a gamble and towed it here, expecting the worst in cost, and service, and I was so happy to be wrong! Friendly service advisors, great specialists and fair prices! Not finding that at "thieves" of Tampa bay
JAMES RECTOR
Its a wonderful place....so friendly....the staff is amazing....you couldn't ask for a better crew....I thank them personally for the job they did! I would recommend them to everyone....so professional and kind....we need this in the world we're living in....continue to do what you all are doing....thank you...James Rector
Aaron King
I was out of town.. got everything I needed done and paid for electronically and got a friend set up to pick the car. These people stayed in contact all the time and were excellent to do business with. The car runs good now. thank you!
Erik Krason
Originally I went to a local Audi dealer for service. Later I took my Audi to AutoWorks for an oil change and inspection. It was the same quality of service for less, so I returned recently for another oil change. I'm planning to have future checkups there. The technicians are well trained and the entire customer service process is very good. They follow through on every step. I would recommend them. It has been a good experience.
Mitchell Timothy
Christian is the man! Came in for my appointment and they got slammed with cars, was told by someone else they probably wouldn’t get it done that day but Christian made it happen. Definitely recommend this shop and happy to hear they’re expanding soon which seems much needed!
Geoff Hahn
Michael got me in the same day to inspect for purchase an Alfa Romeo Giulia. Shop is very busy for a reason they do excellent work. Highly recommended.
Nastashia Gonzalez
This place is awesome 😎 they got me in and out with my transmission replacement. I got a good deal and financing was also available. Definitely my go to place for all my car needs. …
Theodore Gitlitz
AutoWorks of Tampa was very professional in handling my issues. They put parts on order for my 2001 Jaguar S Type and followed up on the order over and over. Unfortunately, the parts were no longer available. They were unable to do repair work and promptly returned my money. They are honest and reliable. I will use them in the future.
Tamar Grayson
THE BEST Auto Shop in Tampa. From the Concierge (Michael) to the Mechanics. This Establishment is always clean, they are very knowledgeable and honest with my request of service and they only repair or replace what is needed. I love Auto Works of Tampa. Teresa Marshall
Candi Smith
Good customer service, But if you are in a hurry this is not your usual pull in and pull out oil change. Overall I’m happy with my service and I will be back. Synthetic oil change.
Sean Gowens
Great customer service!
Very detailed in explaining diagnostics
I will use them as my main service and repair for my Mini Cooper
Karisa Zamy
I will not bring my car anywhere else again. From the moment of walking in the door Christian was quick to greet me, super professional and nice. Walked me to the cozy waiting area, super cute and nothing you would expect at a mechanic shop. They got my car taken care of in less than 30 minutes. I was shocked I never had an experience like that anywhere else. They really made an impression and I am very happy with the service.
Andre Lewis
Over all amazing experience. From the diagnostic, talking through what is recommended and they also did such an amazing job working with us while dealing with a warranty from another company.
The notes alone were detailed enough to not have any questions on top of the constant communication and updates. Truly friendly people and have your best interest in mind.
Had to have my transmission, flywheel, and diff replaced. Like I said, they communicated what is wrong, what will happen (specific parts and what other shops would be providing to help I.e. transmission rebuild), and even gave a within $20 estimate for the final before all was even done.
If there is anything you need to be fixed, checked, replaced, or added on your car, I insist you stop by. Most transparent and friendly car shop I’ve had the pleasure working with.
+rep Michael
Chris “Three First Names” Scott
This is a great place to have your car worked on. The staff is friendly, communicative, and do good work. They are also honest about what needs to be done as well as what doesn't need to be done. From the top down, AutoWorks of Tampa is a well oiled machine (pun intended).
Vicki Carll
I had new headlights installed in my car, an oil change and inspection. The auto Works team was very professional, courteous, polite and knowledgeable. I would recommend them to anyone I know! I was very happy with the work that was done
Edgar Robinson
I thought the diagnostics was a little high they charge $149 for a diagnostic okay but then if you do the job there they should delete the diagnostic and charge you for the service but they add that on your bill
Dani James
They don't do tire replacements and I have a flat so that's unfortunate.
I was very happy with their oil change price and with their customer service and with their email summary of work completed. I'll definitely be back for my next oil change. Under $40 for full synthetic 5 quarts is tough to beat.
Madaline Ross
I looked for a shop to work on my 2012 VW Van for months before stumbling upon Autoworks. It is certainly a gem and I'm grateful to have ended up at this shop. It is quite a drive for me, but it is well worth it. Deborah and Christian were amazing through the entire process of finding parts that were not easy to procure. My van runs amazingly now and I could not be happier. Since having my van worked on, I have also had my elderly mom's car repaired at AutoWorks as well. We are both very grateful for this shop. Honesty and integrity are difficult to come by these days especially in the auto repair business. I highly recommend this shop. I will continue to make the long drive to make sure that my van is well taken care of as well as my mom's car. Thank you!
Rich Seiler
I came in for an oil change. The staff was friendly. They did a great getting it done quickly. The waiting room was better than expected. And my car smelled better than when I brought it in. I highly recommend AutoWorks of Tampa!
Melvin Mojica
Great place to take your bmw for a reasonable price. Great staff and nice people
Meg L.
The staff and Debra Stone was so nice and sweet. This was the best experience I have ever had at an auto place. Thank you 😊 …
Zak Faruqi
Though the techs weren't able to fix my car's issue as the part is very expensive and cost prohibitive, this mechanic shop is very good and I didn't feel pressured or cheated by them unlike other places. Their diagnostic was on point and Christian V, the adviser was very professional, knowledgeable and courteous.
I will certainly bring my car here again if I need to.
Kevin Kent
Debra and the other customer service front desk representatives are absolutely fantastic. They are all wonderful people and the technicians are very professional. The prices are very fair for the excellent work they do! I just moved here from Savannah and was looking for a new shop, while I get settled in to fix my car. These people were kind and actually really cares about you and your car. Did I mention their customer service rocks! I enjoyed my time at AutoWorks of Tampa! Thank you everyone there for fixing my coolant issues and even taking the time to check my car over to find a nail in my tire! God Bless you all and I'll be back when the time comes!
Alyssa Anderson
Autoworks cares about my safety and driving experience! Even though they were just doing oil change they noted a very dangerous mechanical problem and communicated it to me. They were very flexible and helpful! Always coming here!
Elliot Ponce
Mechanic Michael was very concise in his diagnosis of my cars needs, he followed up with me on a timely basis and exhausted all options available to me. I highly recommend Auto Works and I will definitely be back even when my car is working well. Thank you Autoworks!!!
Theresa Glavin
Top tier BMW expertise and excellent customer service. Service Advisor, Carlos Rodriquez, kept me updated and went above and beyond locating hard to find parts for my 2001 roadster. Thanks to AutoWorks of Tampa, my 21 year old Z3 is once again ‘The Ultimate Driving Machine’.
Diego Tanner
I saw their commercial on TV last week, and I knew just from their commercial alone that they were the ones to do the work on my Mercedes-Benz. So I called them right away, and spoke to Bill. He was very professional. Took my information about my car and set up an appointment for me to bring my car in. When I brought my car in, I met Bill and Debra. Debra is one of the sweetest ladies I have ever met. She was friendly and very knowledgeable and professional too. They told me after diagnosing my car, the issues and the cost. I was very surprised at the cost. I was expecting a steep price but it wasn't. I agreed on the price, paid the deposit and was told when to return and drop off my car. I dropped it off yesterday and got it back at the end of the day washed and running great!! No more oil leak. Thank you guys so much. I'll definitely return if I ever have any other work needed on my car. 10 Stars for sure!!!
Julia Toman
Fantastic experience. Very knowledgeable and kind. They got me an Uber ride and then when the repair was going to take a little longer, got me in a loaner car so that my life wasn’t disrupted. Wouldn’t take my car anywhere else! Debra was amazing - great communication and service !
Mor Ndiaye
The team at autoworks Tampa did an amazing prompt job on my 5 series bmw. Customer service was excellent, the moment you walk in you can tell the difference from regular mechanic shops, the way everything is set up, organized and how they take care of you.
Would like to thank Christian a lot for his help and Bob. Appreciate it!
Would 100% recommend to anyone and will return!
P PASSI
The service was not originally satisfactory but the owner contacted me and he took a second look at the vehicle, he found the issues of the car and he did it at no extra cost. He was really understanding and he address my concern really well and got me the answers I needed. They even got me an Uber ride back home when I dropped off the car. The people in the office were really friendly and professional.
Sed Cunningham
Top notch work and very professional from the moment you walk in the office until you leave. Will be back soon!
UPDATE: I returned on 12/22/2021 for an oil change and I didn’t think they could go beyond the great service I had at my earlier visit but I was proved wrong. Christian took care of every need and worry I had, answered every question I had and even called me a round trip Uber to get food while my car was being serviced. Safe to say, I found my long term repair shop. Bring your car here folks, you won’t be disappointed! 😊
Mark Edmond
Below is a summary of my experience at AutoWorks of Tampa.
The good:
> Very friendly, courteous, and welcoming business.
> Provided timely updates about the status of the repair.
> Free estimate - completed the work as described for the price quoted.
The not so good:
> Vehicle was returned to me with the check engine light on after the repairs; the light was not on when I dropped it off for the repair 1 week earlier.
> Requested they fix the issue they caused with the check engine light and was quoted an additional $1,400 for repair work that I declined.
> Asked for the issue to be escalated to the owner and did not receive a response.
David Narvaez
Debra and the team at AutoWorks are amazing! The crew had issues getting parts so they weren’t able to get the car done the same day. They offered me a car so I could still get to work. They worked hard to get everything I needed. On top of that, they gave me a complete thorough rundown of the other things my car needs in priority order as to keep me aware without pressuring me to do anything. Anyone looking for a great shop with great people should go nowhere else!
Edward Lubin
Excellent service from honest, experienced mechanics. There’s no other place I’d take my car for evaluation or repair.
RossLGould
I wish I had known about this place earlier.
Called a week ago, was impressed with how professional the contact person was. Had intentions of coming in as a walk-in but circumstances forced me to postpone visit. Got a follow-up text from the desk this past weekend, asking if I still wanted to bring my car in. Included a tip about the best time to bring it in.
This place actually has real mechanics, who are there to fix problems instead of just throwing parts at the car. This is increasingly rare in the modern auto shop.
Excellent value: they charged a fair price, and the quality of work was high. As a bonus, they were friendly and seemed genuinely interested in my repeat patronage.
Sue Hoglen
Had variable valve timing actuator replaced.
Only negative it’s that you had my car from Thursday, May 5 - Wednesday, May 11 and did not have a loaner car available. Otherwise the service was excellent. I would come back again for sure.
Chabeli Marrero
I had a very good experience here. As a young woman I always always get car shops trying to charge me extra for things I don’t need (what they don’t know is my dad owned a towing business and knew all the mechanics in the city growing up so I know all the tricks). I always have to defend myself and show my knowledge to get any respect. Here I didn’t have to do that. They did the oil change as I asked, and gave me the recommendations for my mileage (which is a standard). They got me an Uber back so I wouldn’t have to wait and setup and Uber when my car was ready. They have fair and honest prices. I will only be recommending them and bringing my car here. I drive a BMW and they have a lot of luxury cars they work on so if anyone has a luxury car bring your car here! They are amazing! Thanks so much Christian and Deborah!
Jose Barboza
AutoWorks is fantastic in regards to efficiency, honesty, communication skills, customer service, and overall value. I have never been to a mechanic that was as honest and understanding as them. Debra was outstanding in communicating everything going on. She went out of her way to help me and my specific situation. My car had many issues and I highly considered getting rid of it because I did not have a mechanic that I could trust. I will be keeping my car and hope to drive it many more miles because of AutoWorks. Their service comes with an unbeatable warranty on their work. A warranty which I have used and confirmed that it was not a gimmick, they fixed it up at no additional cost. I would recommend AutoWorks to anyone.
Taylor DeGeare
Couldn't be more pleased with my experience at AutoWorks of Tampa! I dropped my car off for a $1 oil change and they called me an Uber to the meeting I had 15 minutes away. When my meeting was over, they called me an Uber back to the shop so I could pick up my car. They even replaced the battery in my key fob! Everyone I interacted with was very nice and beyond professional. I highly recommend AutoWorks of Tampa!
N M
Autoworks of Tampa was taking a great care of me and my car. They even Uber me back to work after I drop my car off. Michael was the one that took care of my case. Always on point and good with communication.
Randy Meeks
A professional and courtesy place to do business. I have taken my car there twice and have been extremely happy. No high pressure. Just the facts. Christian was very professional and worked with me and seemed as he really cared. I will not take my vehicle anywhere else.
jazmine green
Very professional, repair made in timely manner. I will definitely use them again !
Tyler Zimmerly
I absolutely LOVE AutoWorks of Tampa. Their customer service is off the charts! They paid for an Uber to take me home and bring me back, they got the job done faster than they told me, and told me I didn’t need to rotate my tires when I asked them to do it because they knew it was the best thing for the car when other places would’ve done it and charged me for it. Mick and Debbie are amazing to work with and the communication is impeccable! You need to use this place!!
Barrett Capolotti
Debra Stone and the staff gave me a wonderful experience!! My car is running really well and I highly recommend this place for anyone having car troubles. 10/10 experience, will come again!
Andrew Metziere
The service was quick and the waiting area was quite nice. The only downside is that the lot is quite cramped with lots of cars in various states of repair.
A Holston
The office is always clean. The staff are friendly and helpful. Bob never looses patience with me about what I might think is wrong with my car, but just gives me a detail and honest assessment . Autoworks has been servicing our cars since they opened, and we wouldn’t have it any other way.
Antonino ciano
Amazing customer service!! Went above and beyond to take care of my needs. My car is now in perfect shape and I would defiantly recommend going to this shop. The level of care and Professionalism was beyond a five star review I will be back for my future care.
Matthew Davis
I’m not a big review guy but I felt compelled to give Autoworks of Tampa the praise they deserve!! My 2016 BMW 2 Series recently came out of warranty and started having issues. From the first phone call to the last pickup of my vehicle, the service has been nothing but perfect. Debra was so nice and answered all my questions. When she knew I needed a car she offered me a very clean and nice loaner. They fixed and repaired my car at a very fair price and I couldn’t be more happy with the work that was done. Customer service like this is very rare these days and even though it’s a little bit of a drive for me, I won’t take my car aanywhere else going forward. They have a new customer for life! Great job guys!!
Viren Patel
Was skeptical as I always am giving my car to anyone. I do all my own work. Have worked at multiple car dealerships, I know how shops operate. Towed my car to them two weeks sho while I was at work. They gave me an update when they had the car. Had it in a day later with an estimate. With my leak, I assumed the worst, a $4k rack assembly, they called and said it was two hoses for $371. Waited a few days for that and got a call that the repair didn’t fix the problem and that they wouldn’t charge me for it as the secondary repair would be over $1k. I approved the repair and picked the car up last night. They probably rushed the tech as I was getting impatient but the quality of the work was great. Even though it was just a few lines, the car feels way more stable and safe on the road. Through the whole process, they kept me updated through calls or texts. Even offered a loaner car when they thought they may not be able to finish it this week but they did! And anytime I wanted an update and Debra, who I was primarily dealing with, was busy, the other team members like mark made me feel like a valued customer instead of another pay check. Will definitely go back if I have any issues. This shop will treat you with the respect and honesty that the rest of automotive industry has lost over the years.
Kenneth Wood
They provided service for my extended warranty. Uber transport back to my home. Never felt that I was in the dark about the repair. I will visit them again. Bob, Deborah, Matt, totally great people. I am not being paid for this review but I can tell you in the current environment to find anyone that will be honest with you is amazing. If you have a problem with your car call them and schedule service. Not to mention that they before anyone else started offered free Oil Changes for Health Care Workers. Really this a small business without deep corporate pockets but that further made me believe how much they care.
Linda Cabinda
Fast service. Great work. I’m new in town and they treated me very well. Honest mechanics not too pushy. Clean facilities and they even cleaned my car and gave a courtesy Uber ride! Highly recommend
Erik Swanson
Debra and the entire team were extraordinarily helpful! They stayed in touch throughout the whole process and worked quickly. Highly recommend.
Yusuf Johnson
AutoWorks of Tampa excelled at customer service. It began with my interactions with Chi. He had excellent customer service skills and kept me informed through every step of the work. And when I had an issue that required a loaner vehicle, he went the extra mile to ensure I was taken care of.
I also want to give a thanks to all of the technical folks who worked on my car. Tito, Chuck and Bruce diagnosed and got my vehicle working in great order. They even diagnosed one other issue that I will be taking care of in the future - however they were very thorough with their pictures and even videos of the items they discovered. I also want to thank Don (great guy from a few miles of my Ohio hometown) and their leadership Kevin and Bob (who I'm sure had to green light the accommodations they made for me). Great job folks - I enjoyed your awesome service!
Nicole Naszradi
Amazing service. Replaced my brake light within minutes! They really went the extra mile fixing my light as soon as we got there. Would recommend to anyone who needs some work done on their car and wants it done by people they can trust!
Don Egnor
The service was excellent! I would recommend them to anyone that needs service for their vehicle.
tammy gomez
It was good experience but when they told me what is was the guy told me that it will be a little under 500 hundred and when I went to pay almost 600 hundred so was frustrated but needed to get it done.
Heather Jezorek
The staff I dealt with were all extremely friendly. They even offered to call me an Uber home after I dropped my car off. I went in for an oil change and scheduled maintenance, which ended up being a long list of items. Since they are an independent business, their prices are naturally higher than if you went to a chain like Tires Plus. However, I am willing to bet the quality of work is better and I like supporting local, independent businesses. They also text you a link to all the recommended repairs and make sure you are ok with everything before they do them - very handy. I took off one star because my car took 2.5 hours longer than they estimated bc they were waiting for a part - these things happen.
David Bender
great customer service and quality work. Picked up my car alot cleaner then when i dropped it off. They also called me an uber free of charge to pick up my vehicle. Best shop in Tampa!
HCA RN
I have a LandRover & since the day I purchased it I've nly trusted these guys with my car. From start to finish excellent customer service & communication. They have changed my oil to replacing belts & pullies. My car always runs like I just drove it off the lot. They even have complementary Uber rides to & from their shop while they cater to tour car. They do complementary washes & make sure to follow up with you to make sure your car is doing well. Excellent place!
Maria McElhinny
I can't say enough good things about my experience with AutoWorks of Tampa. Not only was the service to our BMW spectacular, but the staff made our experience that much better. From the moment I booked our appointment over the phone, I could tell they were like no other shop I've been to. The cherry on top was the price was very reasonable. They come highly recommended.
Ryan DeVaughn
AutoWorks is great! Debra is great! Highly recommended!
Abby Johnson
Absolutely amazing service at Autoworks Tampa. Please ask for Christian!!! I had an issue with my car and the dealership and Christian made it right! He also communicated terrifically the whole time that they were working on my car.
Mark Whitten
I brought a car here for a pre-purchase inspection. What looked to be a great car turned out to be a money pit in waiting. The check engine light was not on(deactivated?) but the car had many expensive issues. Bob from AutoWorks gave me very a detailed diagnosis. The $149 for the inspection saved me thousands! Thank you AutoWorks!! Highly recommend.
Cristian Consuegra
Excellent customer service, not your regular auto shop. Shop and office was very clean and staff was very friendly. They earned our business going forward.
Lois Kessler
I was very impressed on the service Auto Works provided on my Porsche Macan. I wanted to find a local garage to maintain my vehicle and am very pleased and excited to find a very honest and professional place to bring my car. While waiting on my car I asked those customers sitting besides me how they liked Auto Works? To my surprise they have been getting mechanical service for many many years and said wonderful things about them. I would highly recommend Auto Works!
Jaetheticmaster
The quality of my service has been amazing everytime I've gone to Autoworks of Tampa, both for my timing belt and clutch assembly issues; but the thing that really grabbed me was the job speed and customer service. Everyone there was really friendly, and they even gave me a written and verbal breakdown of what happened to my car and how to make sure it doesn't happen again, which is something I personally really appreciate. 💯
Christy Foust
Had a very good experience with these guys. My 2011 Mini Cooper started misfiring on the way to work (I didn't know what it was at the time.) I got the car to work, started Googling for a mechanic, and picked them based on reviews. I called and they gave me a free tow to their shop. There was a diagnostic fee that I could have lived without, but I also want the problem to be fully determined and they were up front about it. Fair price on parts and labor, and they even came under the price they quoted me on the phone. Communication was top notch throughout the process. They had my car a couple of days and offered to pay for Uber rides to and from work, which I took them up on. That made life a lot easier since I live in St. Pete.
Julia
Debra in the front office, and Marina and Bob in the service shop are the absolute best. This was my second time using Autoworks of Tampa for different car issues and they went above and beyond for me both times. Couldn't ask for better service or quality of work. Would highly recommend these folks.
Mzlyz S
I was referred to AutoWorks after being overcharged on my 2006 X3 at the BMW dealership. The communication I received from Chi was priceless. He was so professional and made me feel that my business was appreciated and valued.
Overall I am so happy to have found this company. I no longer have to defer maintenance because of bad service and I will gladly refer friends and family!
Claiborne Alferink
Christian took care of my X5M with a complete rebuild of the engine. Prices were great and updates were awesome. I would recommend this shop to any foreign car owner. Thanks again.
Zachary Wilson
Honest, reliable and expedient - these guys are the best in the business. They take the time to SHOW YOU what needs to be fixed on your vehicle with photos, video, and a thorough explanation of their recommendations. The owner, Bob is a true class act and there's no one I trust more with my vehicle. They even got me an uber home and back to the shop when my vehicle was complete.
aftg2001
Christian was very helpful, courteous, and took care of what I needed for my car. First time going there and was very satisfied. Highly recommend them - Nilo
fresia tran
Omg! Everything is super easy, customer service is beyond excellent, prices are worth the peace of mind. They are thoroughly knowledgeable and will show you with images, videos and actual walk through tutorials on how and why your car isn't working. To all my ladies this is the place to go. No more sketchy mechanics! Don and Chi were great. You can see the work ethic and the culture as a buisness. Everything is treated with a sense of urgency. In my 36 years I have never had a great experience at any mechanic. 5 stars.
Amy Qberry
Very pleased with AutoWorks of Tampa and the service they provided for my Range Rover SC. Very knowledgeable! Great customer service! (even with unexpected issues) The Uber service offered is so handy and helpful. The owner is great and the office staff couldn’t be nicer. Definitely ⭐️⭐️⭐️⭐️⭐️!
Mason Butler
Went into Autoworks today to have a purchase inspection done on my Mazda3 and the owner Bob was courteous and professional from start to finish when handling my vehicle.
When it was time to come in and go over the findings, I received a thorough description of their finding and suggestions about what to prepare for and how to go about getting these steps established.
Very happy with my overall experience and will definitely be returning to have them continue working with my vehicle.
Angelo Rubano
Count me as a fan of Autoworks of Tampa!! I recently had my Mercedes serviced there and it was a great experience from start to finish. Bob picked up my car at my office and dropped off a loaner car; Don gave me a fair and professional quote after thorough diagnostics and inspection of my vehicle then kept me updated on the progress. Payment options were simple and they even offered after hours drop off of the loaner and pick up of my vehicle to accommodate for my busy schedule! Ohh and my car was ready for me clean!!! Thank you Don and Bob for exceeding my expectations.
Ashley Alexis
Thus far this had been the best experience I’ve had with any mechanic shop! This shop really takes care of everything from making pricing on repairs accessible online, to providing transportation to and from work while your car is in the shop and providing multiple methods of payment whether it’s cash, card, financed the options a endless. I’ve never had such spectacular customer service not even at Volvo of Tampa. Honestly I owe my great experience to Chi, customer advocate, he never once made me feel as if I was a bother, found a way to answer ALL of my 103 questions I had for him and made sure to follow up as promised. Because of Chi I don’t think I’ll be going anywhere else in town moving forward.
Justin Elcock
Great service, decent prices, epic customer service. Highly recommend checking them out if you need car service 👍🏾 …
Stephen A
I’ve been looking for an auto shop that I can trust with the professionalism I can appreciate. They check all the boxes. Took my car their for the first time yesterday and I was extremely impressed. I told them I probably needed new brakes and I was told no I don’t. I was so impressed I told two people how happy I was. By the way they washed my car which was the cherry on top. Debra was amazing and this is my new auto mechanic. I just wished I would have found them sooner. Thank you!! Stephen A
Chantal Knighten
Don was so accommodating and professional. I have never gotten my car serviced by such an honest and concerned staff. I will definitely continue to bring my vehicle to AutoWorks of Tampa. I will be sure to tell my family and friends to bring their cars in to the only automotive staff I trust. Thanks Don for making sure I understood everything and being patient!
David Tiller
This is my second service at Autowerks. Everything went very well and my car was finished ahead of schedule
Eric Fredrick
I love Autoworks. Great, trustworthy local shop. I spent some time talking with Bob, the owner, and I can tell he cares very much about the mechanics doing the work correctly and to your personal satisfaction and comfort level. Bob invests a lot of resources into training to keep their mechanics' knowledge up to date. Even on simple stuff like oil changes, they go the extra mile, and even wash your car! I've been going here since I moved to Seminole Heights and have been very pleased with their work.
Shannon Barry
Everyone there was extremely friendly and helpful. Bob was absolutely amazing, he worked so hard to help me out. The transmission blew on my Mini Cooper and he put in the effort to talk to my dad in the Middle East at random times (8hour time difference) to sort things out. And even contacting me while he was sat on a airplane. It is not a place that will try to scam you out of your money, Bob was incredibly upfront about what was due and went into great detail about WHY he had to do certain things, including giving us alternatives. I can’t express what incredible customer service this place provides. I am definitely taking my car back for its services and if any other issues come up!
Peace In Christ TV
Brought my Infiniti QX56 in for a radiator, air suspension compressor, and rear shock absorbers replacement. Customer service was very nice, complimentary Uber ride back home was very convenient, and most of all my car is running much better and I am very happy with the auto repairs made on my Infiniti. They did a thorough check to make sure that everything that needed replacing actually needed to be replaced. I recommend Auto Works of Tampa to anyone who is tired of the run around and dishonesty that are apart of some of these other auto repair shops that are in the Tampa area.
Steve Carmack
Great personal service, attention to details, fair, honest and knowledge about the work needed to be completed. That's what i got!
The paperwork was a breeze. Their knowledge on how to quickly process
the necessary forms and information helped move the entire process along smoothly.
Very helpful in guiding me thru the process of leaving my car for repair, rental car assistance and follow-up to the end of the repair.
I was impressed with the over all experience and would not hesitate to refer anyone to AutoWorks of Tampa for their automobile service needs and solution.
Rob Berger
Great locally owned business. Got me in the day I went by. Had a loaner for me to use while car was being repaired. If you have a CarMax car with MaxCare Service Plan, in the Tampa area, go here. You will not be disappointed. I rate them a 10 Plus!
Michael McIntosh
This was by far one of the best customer service experiences I've ever had. And it's even more incredible that it's came from my mechanic shop. I've always assumed that mechanics were shady, and would always try to get the most from me without actually fixing my car. My experience with Bob and Don was the complete opposite. They were able to handle all my mechanic issues, even the very technical ones that usually can only be handled by a dealership. They went above and beyond during every step of the process. Even the invoicing was digital and accessible via an online portal that gave me a break down of all the work. In addition, they did a general inspection of the rest of the car, and brought to my attention other areas of the engine that would need service soon too. I'm so thankful for these guys. They truly have won over my business for life, and I would recommend them to everyone i know who is having car trouble.
Donna Howell
Don was amazing from start to finish! I had full confidence in the repairs of my car and the explanation of the repairs. This was my first visit to Autoworks, and I chose this place upon referral. There is a reason that they have a stellar reputation! It because they genuinely care and treat you like their family/neighbor. Seminole heights is lucky to have such a jewel!! Keep up the great work!! Thank you.
Donna H.
Jelcock
The quality of my service has been amazing everytime I've gone to Autoworks of Tampa, both for my timing belt and clutch assembly issues; but the thing that really grabbed me was speed and customer service. Everyone there was really friendly, and they even gave me a written and verbal breakdown of what happened to my car and how to make sure it doesn't happen again, which is something I personally really appreciate. 💯
chris bachtel
The work was great, the customer service is great. the speed at which the job was done i felt was a bit slower than expected. If I need to have more work done I will go back , hopefully having an appt will speed up the process .
Julia D
I was looking for a “decent “ auto repair shop, but what I found was an Amazing Auto repair shop! Auto Works Is all about the customer and the quality of service they provide. Don (my new bestie) is amazing. He explains everything to you and makes sure that you are not inconvenienced in any way while they take care of your vehicle. I have found my permanent Auto Repair Shop! Thank you for putting your customers over money.
curtis vicroy
I went there because I was having issues with my VW Passat (it’s an older model so it could have been a million things). But without hesitation they got right to it and figured it out in minutes. Luckily it was something minor that didn’t need too much fixing. Still the punctuality was on key.
Rob DenBoer
An absolute hidden gem! Much different than the old grease covered mechanic experience. A complete diagnosis report, with each item prioritized and ranked with importance emailed to me. Took their time to explain the issues and what they would treat first if it was their own vehicle. We have complete confidence taking all of our family vehicles here!
alberto gutierrez
I take a lot of pride in my BMW. Therefore finding someone to work on it is a nerve-racking experience for me. But now that I have found Auto Works of Tampa, I no longer fear to take my vehicle in for service. 5 stars all around from their customer service, to the work they performed. Even the price was quite reasonable considering the work that they did.I highly recommend this company.
Ralph Vancour
AutoWorks of Tampa always provides exceptional service. We have brought both of our vehicles to them multiple times and will continue to do so. The staff is extremely professional, hardworking and takes pride in everything that they do.
Car troubles? Take it to these guys.....you won't regret it!
Pierce Bombka
Brought my little Nissan Versa up here for a routine check up through my warranty, the work was perfect. My car runs like a top, they were incredibly thorough with inspecting the vehicle and addressing any and all issues or possible issues.Everyone there is super friendly and professional.
The only possible issue I could of had, they had no control over with the Covid-19 crisis occurring.
I’m excited to bring my car back when this is all over to see what they’re capable off at 100%
Sarah Coleman
I have not only been working in the auto industry for years, but have owned several cars over the years and have always HATED dealing with shops. Even with being in the industry...
Bob, Don and their crew are INCREDIBLE!
The customer service is UNTOUCHABLE.
The care they truly have for your car and yourself is INCREDIBLE.
The knowledge and integrity these gentlemen have is like NO OTHER that I’ve seen in a facility over the past decade.
I hope Bob eventually opens several locations throughout the Bay so the whole city can experience this level of customer service and car knowledge throughout the Bay Area no matter what part of town you live in!
Thank you guys so much for everything you’ve done for me and my vehicles over the years. You all are truly an Auto Industry BLESSING!
Damien Harris
The customer service was impeccable. Bob and his team are all very knowledgeable and keeps you updated frequently on the status of your vehicle. They even go as far as leaving you with a free wash when they're done servicing your vehicle. Hands down one of the best experiences I've had at mechanic in Tampa!
Tim Keeports
I brought a 2013 Mercedes-Benz SLK to Auto Works for a B Service message on 11/13/2020. Bob and his team diagnosed the issue and then contacted me to fully explain the repairs and cost.
They identified an engine mount replacement will eventually be needed and reset the message. Also provided was a complete end-to-end inspection and an extensive write up of the current maintenance status. Nothing was pushed - but rather it was a sharing of information.
I could not be more pleased with the customer treatment. Bob even offered to return the car washed and vacuumed — thanks!
I highly recommend Auto Works!
G
Had my leak fixed in a day, very transparent and easy. Thanks to Christian for all his help.
Darlene Davis
I did my homework, chose AutoWorks for my minicooper and was not disappointed! They quoted a better price, provided excellent timely service and even did a test on my brake fluid condition (moisture content) that reassured me I didn’t need to do a flush that the dealer said I needed. They even arranged an Uber transport for me when I dropped off and picked up my car. Hopefully I won’t have any issues any time soon with my car, but if I do, I’ll definitely go back.
Errol Stewart
This place looks really small on the outside, but I had never taken my BMW to a non-BMW service spot, but decided to give them a try... I was very satisfied with the work and the analysis they provided. And they really worked well getting my repairs taken care of by my 3rd party warranty company. Great work and good prices...
James McKenzie
I've got a 2015 Chrysler 300 and was told only the dealer can work with the AC system because of a newer refrigerant "1234yf". Well the dealer told me that I was "leaking everywhere" and needed to spend $2,200 to have repairs. Not having the money I called around and finally found Auto Works. They're set up with the latest equipment and training and I spent less than $350.00 to have 52 degree air! Don and the staff are amazing. He got me an Uber ride home and washed my car after it was repaired. In this day and age... amazing to find this kind of honesty and service. Highly recommend!!!
Lofton Alley
Bob and his crew are fantastic. I have had them do a small amount of work on both the cars I've had in the last 4+ years in Tampa and they are so good I never see them again until there is a new problem. What more can I ask for: thoughtful, caring service, loaner car for those who need one (like me) and clear summaries of costs and work to be done. And a free car wash? They do it all>
Kristal Hill
My car had a stalling issue that was undetected for nearly 3 weeks before I took it it AutoWorks. I honestly have nothing but great things to say. The mechanics had confidence that they would be able to find the problem and I am fairly impressed because they fulfilled their promise. It was great experience!
marisol rubio
Also remove & replace catalyst converter, and install catalytic covert shield, I’m very happy , great diagnostic, excellent customer service I highly recommend Auto Works of Tampa
Thank you for all your help.
Ryan Enloe
Best service I have ever had. They use modern systems that text and email you along the process, from quote to completion. They sent me pictures to back up their claims. Expedient and professional. I drive a new BMW and don’t trust many people with it. I will use them for all of my future BMW needs.
Rob Blakely
I needed my sons BMW seen quickly. Don was able to accommodate. All the work was completed quickly and correct. The best thing about Don is that he listens and is a total professional. I recommend Tampa Autoworks for all your cars needs. Have a blessed day:)
Alexis Morales Doherty
Debra and Steven took great care of me from the phone call I made to book an oil change, to checking me in, keeping me updated on the the status of my car. The process as easy and I would totally recommend them to anyone in need of car services.
carla lenkerd
Provided transportation- so important to me
Clean shop
Christian and Debra kept me informed. So happy to have this place so that I can keep my BMW in top shape!
Kevin Quinones
Bob and Chuck are first class! They do everything with excellence. If I'm being perfectly honest, it is a bit pricey but definitely worth it. You will pay the same, if not more, anywhere else but the service and care here is well worth it. Absolutely my go to shop from now on. Been here before and tried to go somewhere closer to me because of convenience and I instantly regretted it. Had the car towed from the other shop to Autoworks and they are taking good care of me as usual. Well worth the hour long drive to get here for me.
Julie Johnston
Bob Noriega and Autoworks of Tampa are infused with old-school customer service... the kind where the business owner not only knows your name, is conscientious and extremely professional, but he also goes way above and beyond to send a thank-you note and even a small gift! Who does that? It's a spectacular gesture of charm and class. I drove 45 minutes to have Bob fix my brakes, and I really appreciate the loaner car, the follow-through, and his overall kindness. Plus, they do the job right, with advanced technology *and* a car wash. I'd give 6 stars if I could. I highly recommend.
Ana Reyes
Super great service!! Ive had my Audi takem to many mechanics and ive gotta say this one takes the Gold! Don at the front is super professional and polite! He really knows his stuff when it comes down to cars. He is a definition of customer service. Bob the owner is amazing he took me to get my rental and even texted me after my audi had been under repair to make sure everything was good. And, even when i had concerns and went back he took the time to test drive with me, Don stayed to make sure i got in a loaner car and they were super patient and courteous! This is by far THE BEST mechanic ive ever been too, ive gotta say they are even better than Audi dealership itself !!! They have my service for life and i HIGHLY recommend them. You can feel confident and trust their work.
Anthony Federico
Absolutely love these guys! We’ve had great experiences using them for our regular maintenance, and we highly recommend getting your car in for all your mechanical and maintenance needs
Cheriese Edwards
The guys were great! From my initial call inquiring about service to the completion of my brakes, they treated me like family. Clean facility, efficient use of technology- they will become my go-to service center for my E350!
Dea Heffernan
It is very easy to give a good rating when everything goes smoothly with your mechanic. A true testament to the quality and integrity of a business is how well things are handled when there is a problem or something goes wrong. And I am so thrilled to know that Autoworks of Tampa is one of the rare, excellent, gems who take pride in their work and really stand behind everything they do. Their experienced mechanics can tackle anything (I've put them to the test with a few of my old cars). I am a repeat customer for life and highly recommend them.
Moses Castillo
These guys provide such a unique customer experience like no other auto shop I have ever been to. Their quality of work is excellent and provide the services you want instead of making you feel like you need to spend more. They take photos of what they find so you can verify what they are saying instead of you just having to blindly trust that's the case.
They makenit easy to drop of you car, call you an uber or get you a loaner so don't feel inconvenienced. Top quality customer service!
perry knoll
This is the Auto shop you bring your vehicle when you don't want to have to worry about anything. Don and Bob are infinitely knowledgeable and put customer service first. Their mechanics periodically acquire the newest certifications, and have my car running better than when I bought it. Thanks again guys!
Sheliek Presley
Bob deserves a round of applause for his commitment and dedication. Bob displayed excellent service and knowledgeable advice in the process of diagnosing and repairing my vehicle. Even after financial obstacles arrived on my end Bob and his staff provided multiple solutions and a pleasant experience.
I highly recommend taking any vehicle to Auto Works of Tampa, where customers
Lynn Hurtak
Excellent, quick service. We love to support a neighborhood business that cares about its customers. I've never been to an auto repair shop whose techs spoke to both me and my husband equally. So much better than the dealership!
Keith Jones
One of the best places to have your foreign car serviced. AutoWorks perform a thorough check of your vehicle from top to bottom. They recently serviced my BMW 550i and the work that was done was exceptional. I will definitely bring my car back in the future.
Michael Faust
I have had the privilege for the last year to have gotten to know Bob and his company. Bob and Auto Works of Tampa are truly amazing. You can trust his shop to get the work done on time and done correctly. Auto Works is a name you can believe in with your all automotive repair needs.
Brenna Crippen
Brought my 2008 Mini in to Bob and his team at Autoworks. Had an issue going on, and also coming to the end of a warranty, I asked for the issue to be resolved and a "search and destroy" mission for anything that could be covered by warranty. I was impressed with the software used to upload my past service history and share photos as they found issues and specified which problem it was related to (for someone illiterate to cars like me, this is awesome!). My car is running better than the day I bought it, my wallet doesn't hurt too bad and his staff (especially Robert) left me with a smile. What more can you ask?
Alene Abbott
Greg took care of me with personal service and speedy turn around. Didn’t excellent job at a great quote. Very thankful.
Jose Mañana
When my SUV's brake system was giving me problems, a friend of mine referred me to Autoworks of Tampa. I was very concerned, because I was working full time, so I needed my SUV for travel, and my finances weren't very stable either. Needless to say, car repairs are usually unpleasant. Fortunately, Autoworks of Tampa did me great service. They provided me with the travel to get where I needed, and worked with me to find a way to finance the work that my SUV needed. The results were well done, and the customer service was a blessing.
Lorien Johnson
After Ubering me back to work, Bob and his staff did a great job of getting me in and out on time. I highly recommend Auto works of Tampa.
John Burkett
Always a pleasure working with a shop with more knowledge about your car than you have yourself.
Bob made me comfortable knowing he and his team not only know how to properly service my BMW, but they are truly German car enthusiasts who appreciate these unique pieces of mechanical art.
AutoWorks is now the go-to shop for my BMW.
Timothy Ganey
Worked primarily with Michael Burke - knowledgeable, responsive, professional business. I have not driven the car yet, but assume it was tested before releasing.
Amy DeBella
This place saved my car!
They not only found out that I had an extended warranty on my vehicle, but they cleaned up a mess for me that another auto shop had caused.
Everyone is so kind! And the owner, Bob, has the best hair you’ll ever see.
Valerie Corella
Bob and Don did a phenomenal job taking care of me. I have a 2013 BMW 328i which was reading a drivetrain malfunction message on the idrive. Don made sure to keep in contact with me and keep me updated throughout the time my car was in their shop and Bob is such a genuine, knowledgable guy. I won’t be bringing my car anywhere else. They’re most definitely trustworthy and worth every penny! Thank you Autoworks of Tampa!
Vincia Dixon
Great an
d friendly customer service. Knowledgeable . Provides vehicle diagnostic review. One stop place for repair and maintenance. Always provides a thorough job. I am a repeat return customer for the last 4 years they have helped me maintain and up keep my vehicle in top shape. Provides complimentary car wash and available financing for large repairs.
jack napierre
Very happy with their work!!! They are very respectful and professional.They care about your vehicle and take time to explain the situation which means alot to me.I would refer them to anyone that is having car issues.They fixed my car in a very timely fashion and took the time get me set up with a rental immediately.Thanks again for everything !! I'll be back soon for my oil change
Maya Saludes
I have a 1994 BMW sedan that normally we do the work on ourselves. However, being old, it developed some major issues that we simply didn’t have the time or energy to fix on our own. We took it to Bob and left it with him while we went abroad for a couple weeks. The car now runs better than it has in years and feels 10 years newer. It was also detailed for free, so it looks great too.
Bob worked with us on keeping on budget and avoided a high-cost replacement item by trying out a cheaper solution first. Everything is broken down clearly on the receipt and he went over everything again when we picked up. He kept us up to date with the status while we were out of town without going overboard on contacting, so we were kept in the loop but still able to focus on enjoying our vacation.
I’d highly recommend taking your vehicle (particularly European models) to Autoworks for repairs and maintenance. If they can handle my old E36, they can handle anything!
Jean-Claude Robert
Great service and honest recommendations. Will definitely use them again in the future.
Ciera Keenan
Auto Works! I am extremely pleased with the excellent customer service that Don provided. Bob (shop owner) and his staff even followed up to make sure the job was done right and my car was running well. Very courteous and always willing to go the extra mile.
Jessica Marquez
Great service. Will use again. Had an early morning appointment, was in and out, Michael was efficient and friendly.
Kimberly Kegler
I went to another shop first that provided me not so great customer service, and told me to go to Autoworks and I am so glad that I did. My customer service tech was Don and he was awesome. From easing my mind that my car would be ok to sending me to work in an Uber provided by them. They are very knowledgeable about cars and even had my car washed when I got back to pick it up. To sayy experience was Awesome is an understatement. I will be visiting again to handle all the car needs that I have to get repaired.
Kenn Johnson
Bob is professional, knowledgeable, efficient and courteous. His team worked on my 2010 VW CC and did a thorough job fixing the original issue, as well as finding out I had a broken engine mount! All covered under warranty. AutoWorks of Tampa is my new go-to shop for my car!
Casey Metro
Dawn and Bob are great! I had such a pleasant experience with the shop and they made everything super easy for me! They made sure to explain everything they were doing with my vehicle and answered any questions I had. I would recommend anyone to go see these guys. Super friendly and they did a great job! I definitely will be back. Thanks guys for everything!!
Nate Zamora
Mr. Bob Noriega and his crew are highly informative and specialize in their field. I don't consider myself a car expert but I'm no car dummy either and I felt very satisfied with their service actually more than satisfied I was able to learn a lot with our dealings and I get the impression that pretty much with them, what you see is what you get they are very transparent I recommend them to anybody and everybody that needs any work done on their Imports or domestic if they do those
Theresa Capobianco
Kevin and Chi saved our vacation by helping us with a flat tire. I never leave reviews but these guys are worth it. So professional and polite. They actually care about the customer. Great place. Highly recommended! Thank you, guys!
Cathy Berg
I thought I had a leak of either coolant or window washer solution. It turned out to be nothing but they got my car in quickly and were diligent in solving the problem. This was not my first visit and I have always been happy with their service.
Jackie Sumpter
I have been a customer of Auto works of Tampa for the pass 3yrs. They have a great team of certified technicians that believe in giving great customer service. They take very good care of there customers and the customers cars.... They have a car loaner program so customers like me can drop my car off in mornings with out making arrangement to get to work, if their's a loaner vehicle available I use it and return it when I pick up my vehicle... AWESOME SAUCE!!! My experiences with Auto works of Tampa has been nothing less then Outstanding!!!!
Laurel Thomas
When moving to Tampa from Clearwater nearly 9 years ago, I was sad to leave my mechanic. He was trustworthy, unfailingly kept my old Nissan running, and I had not found someone since to work on my Hyundai...until I found Autoworks of Tampa. While you will pay a slightly higher rate for the level of quality and care found here, their in-house guarantee on work performed, ease of scheduling appointments, comfortable waiting room, and willingness to go above and beyond to service my car is worth every hour and penny spent. Bob is very personable and has a passion for not only his work, but his employees, that comes shining through. He is also extremely professional and has high certification requirements for his mechanics. For anyone looking for an honest and reputable shop, I highly recommend that you call Autoworks of Tampa and look no further!!
Carlos Rodriguez
The best shop I been. Took my car in and got it fix the same day for an amazing price compare to other shops. Good staff with lots of knowledge and great costumer service. For sure am bringing the rest of my cars here. I met the owner Bob a super nice guy.
Thanks
shawn blouin
Great team and quality. Depending on the service it can be a little on the pricey side but we still go because we really trust the team there. They do good deals on services from time to time.
ian mcguire (Nickname)
Carlos Rodriguez went above and beyond courteous and helpful, I even saw him washing my car just to help out a coworker on a busy day great experience at AutoWorks
Sofia Wunsch
Bob, Debra, Chuck, Jessie, Matt and Bruce were all fantastic! You all truly make an AWESOME team! There is nowhere else I would take my Audi Q5 - 2009
The entire process from diagnostic to actual hands on repair was very swift. Bob was super helpful reading over a warranty I'd purchased (after market) that turned out to be useless.
I cannot say enough good things about the dynamics of how smooth this business runs; all the while keeping a family vibe though the entire experience! Definitely a "well oiled machine"
Debra even ordered an Uber for my rental car pick up at the airport and Autoworks picked up the tab! Debra also helped navigate the process of applying and undersatnding the terms of BOSCHE repairs card.
When I came to pick up my vehicle, Bruce had her in PRISTINE shape...
Not to mention with a full tank of gas!
I would rate a 10 if it were possible!
Thanks Everyone on the Autoworks Team!!
Keep doing what your doing!!
Sofia M
Rob Eskew
I was visiting some old friends that moved down to FL when I had an unexpected issue with my BMW 335i. Go figure. They can be very temperamental and will throw you a curve ball whenever you least expect it. That makes me nervous because I don't just trust anyone with my baby. I have had it for 4.5 years and take the best care of it. Well, Chi helped diagnose the issue and get me out and back on the road, THE SAME DAY! That is uncalled for with BMW repair. Thanks again guys. *****
Jamie Randazzo
I no longer need to do everything at the dealer. I finally have found knowledgable, reliable and reasonable service and and very happy that I did. Thank you to the team at Autoworks of Tampa.
Debra Stone
Yampa was the technician that did the oil change on my car. He let me look under it after handing me a flashlight to see for myself that there weren’t any oil leaks or any other work that needed to be addressed soon. I had told him that I was heading out of town so he checked all of my fluids and made sure my tire pressure was correct. Afterwards, Brandon washed my car and really made it sparkle. The peace of mind I received was worth 10 times the amount I paid.
Celeste&Travis Hegmann
Very impressed with the customer service at AutoWorks of Tampa. I had the pleasure of working with Matt, he was very kind and helpful in providing what I needed. Will be recommending this business to friends and family!
Gonzalo Agudo
I bring both my Audi and BMW to this shop!! They are the absolute best in the area. Bob, Don, and the rest of the team are second to none. To say they go above and beyond is an insult to this professional staff! I would not go anywhere else in Tampa!
Ryan McElhinny
AutoWorks exceedes our expectations for not only the value and quality of service completed but the customer service. From Debra at check in to meeting the founder Bob at pickup the staff was exceptionally friendly and professional.
Sir Earl
AutoWorks is great Foreign Car Repair Shop. They were actually referred to me by another Repair Shop which says alot.
My Mercedes S550 runs like a Champ due to their preventence maintenance program. You are able to see pictures of problems before they happen. And they give you am itemized list of each individual project.
They are fast and reliable. They do quality work. People talk about how expensive it is to have foreign cars but AutoWorks saves me thousands of dollars because they nip in the bud before it becomes an expensive repair!
Bobby Figgs
This is my second visit to Autoworks of Tampa and my experience and expectation's was Above and Beyond once again. Roderick is amazing. His personality allows him to communicate auto jargon into common sense. The team there is approachable, friendly and knowledgeable. I always leave there confident that the best job was done. Big shout-out to Bob and his all-star crew. Thanks for the Uber, great touch. Customer for life.
Bobby
Kelli S.
I love bringing my car to Autoworks. Don & the team went above and beyond to help me out today and I am so grateful that they were willing to go the extra mile. Their A+ customer service is wonderful and it is definitely worth the cost for repairs.
Andrea Williams
An excellent, competent and courteous shop. I will not go anywhere else in Tampa after this! Bob took time to speak with me at length about diagnostic procedures. I have never had such great follow-up with a shop, either.
Morgan Mackall
Autoworks of Tampa provided excellent service and repair of my vehicle. This shop was referred by an transmission shop to change the transmission in my VW. I was promptly scheduled for a diagnostic and soon thereafter my repair was completed. Mr. Noriega made sure I knew and understood what repairs were needed and what they cost. He also made sure I had alternate transportation since my vehicle would be in the shop for a few days. A few months later the car is changing gears seamlessly.
DJ Prescott
I'm a car guy and do most of my own repairs, so it's hard to find a shop I fully trust with my vehicles. AutoWorks was recommended to me by a friend and I couldn't be happier. I recommend them to any friend of mine who's looking to get work done.
Alexander Catala
I'm always wary of autoshops, but with AutoWorks, I know everything they are doing is completely necessary, and they take the time to explain how it all works, why they are doing what they are doing, and how the prices all break down. I brought my car in for a check engine light, and they explained what the minimum necessary work that needed to be done was, but also gave me advice on preventative maintenance I could take to ensure that my car continue to run smoothly, and save money on repairs in the long run.
Timothy Pfister
I own an automotive repair facility in the local Tampa Bay area and contract Bob and the mechanics at Autoworks of Tampa for diagnosis on foreign vehicles that are difficult to diagnose. The charges are always fair and the turn around time is efficient. Thanks for all that you do. We look forward to doing business with you in the future. A+
Billy Pissios
Excellent experience fixing my car. Great customer service
Kareem Gay
New to Tampa I needed work done on my Kia Optima. Couldn't get it into Carmax soon enough so I took it to AutoWorks of Tampa because they honored my MaxCare warranty. Don was awesome! Very professional. He explained how the whole process worked and what would be covered. Put me in a loaner and I was on my way. Had my car the following day.
Glad I found this place after only being in Tampa for a couple weeks. Won't be taking any of my cars anywhere else.
Ryan Maider
The shop is very trustworthy and friendly. I took my BMW in for brakes and an oil service. After the service was completed I was not 100% satisfied with the brakes they where a little soft from the OEM pads. I was worried to take it back, that they would say the brakes where fine and it was just me needing to get used to the new brakes. After they took a look they, gave me a rental, and said they where going to replace all the brakes with a brand that where closer to the original OEM pads. They explained that the OEM style pads would not last as long and produce more brake dust (BMW performance) this is the style of driving that I am used to. When I got the car back the brakes where perfect 100% satisfies.
Jeffrey Gallego
I'm very happy with the service Autoworks of Tampa provided. Although they had my vehicle for a short week and a half, they kept in contact with me about the issues they were facing and how they will resolve it. In the end, they found the root cause of the problem and managed to give back my vehicle in top condition. Most importantly, they fought for my Carmax extended warranty to pay the bill and I couldn't be happier. They justified the costs professionally and by the books to Carmax. I say this because Autoworks of Tampa called and explained that at one point Carmax was only going to cover the labor of the job and the parts would come out of my pocket. I'm glad Autoworks of Tampa helped me out. You guys are amazing thanks.
Jeff Millburg
A good business is one that's run fairly well and generally leaves its customers satisfied. A great business is one that acknowledges a mistake (which inevitably happen at any business) and will move Heaven and Earth to fix it (which is reflected in their current 4.8 star rating). Autoworks falls into the "great business" category.
To make a long story short, there was a mistake in the estimate for some work to be done to my car that wasn't disclosed until after the car was repaired and the bill was received. In addition, my car had failed shortly after receiving the initial service from Autoworks. I had discussed with multiple 3rd parties and determined the failure was not caused by Autoworks. Yet Autoworks wrote off a substantial portion of the bill, including the tow, to fix this issue NOT caused by them. They were also very apologetic about the error in the estimate and really went above and beyond to make things right.
In addition to excellent service, they also offer (a) rides home after dropping your car off (b) online/digital invoicing/estimates, including pictures of the areas to repair and (c) a very clean shop overall.
Overall, I would 100% recommend Autoworks.
PS - perhaps a little unclear from their marketing, but they do both European and non-European cars. They just specialize in European cars.
Mara Latorre
A good friend of mine referred me to Autoworks, and I do NOT regret listening to her! Bob has been an incredible team player. Not only did he assist me in getting my car towed to the site, but he also went out of his way to meet up and get my key. His honesty and integrity shines. I look forward to working with this team for future needs...
Hugh Lawson
I gave Autoworks a try when we moved to Tampa in 2015, and I have stayed with Autoworks because I can count on them to keep our two Outbacks (2003 and 2012) in good repair. Recently Don was a big help, when the 2003 OB broke down suddenly. Repairs on this car are costly, and since I am no mechanic, I am glad to have confidence in Don, and of course in Bob Noriega the owner.
Michael Beattie
Bob & the crew at AutoWorks are the consummate professionals. Excellent & clear communications, white glove service, loaner cars, the works. I would not take my BMW anywhere else!
Brenda Reese-Brown
I took my car in for service. First of all I explained the problem I was having. Don took time to listen to me and tol d me what they were going to do to fix the problem. I was told how long it would take. Don called a expressed was was going on to keep me informed. I got my car back as promised. I trust Auto Works of Tampa with my car. Thank you.
summer bohnenkamp
Knowledgeable, friendly humans and modern tech and communications tools make for the perfect, unintimidating and transparent vehicle maintenance/repair shop is experience. The proprietor, Bob Noriega, clearly takes pride in his shop and his work. And, they’re German car pros who didn’t complain to me about my VW, which I love! (I love the VW and no complaining.) You should go there, too.
Tricia B
We are "Family" and when I say family...I mean a very large family. John Sr. is one of 10 siblings (sadly we miss some of them) but the rest of us, who live here, all go to Import Auto for our auto needs We know that they will tell it to us straight up...what we have to do...and what can wait...and the bill is always the best possible price that the job can be done for. It has been my observation over many years (we won't go into how many) that the guys treat all their customers like "Family"...with the same honest, straight up information about the service that their vehicle needs or doesn't need. It's great to have the confidence that your mechanic isn't out to scam you. So if you want to be treated honestly, you should join the "Import Auto Services Family"!
Vasquez
My very first visit to Autoworks of Tampa (AOT) came about from the poor workmanship provided from Jiffy Lube. During a regular oil change, at JL, they ruined my engine. After researching repair shops online, I decided on Autoworks of Tampa because of their stellar reviews and I'm so glad I did. Don and Bob of AOT, provided excellent customer service from beginning to end. My car runs great now. Thanks for your great service! All who are reading this....*never take your car to Jiffy Lube*, choose Autoworks of Tampa instead. :)
Richard Smith
Impressive synching of communication via phone and interactive emailing. Everyone was courteous and thoroughly with explaining my diagnostic report, providing explanations, videos, solutions, and pricing. Definitely state of the art operations and comprehensive planning for future repairs and services. Highly recommend for car owners who want to prolong their highly valued possession.
Nikki Bonniville
Bob and Don are hands down the BEST!!! They always called me with updates with my car and never pressured me into spending more money than I had to! I highly recommend and will definitely be going back for maintenance!
Tanira Robinson
I received the best care and customer service at AutoWorks. Kudos to you and your team! Chi is a gem and if I have any issues in the future I know where to go to be treated right!
Dru Rooks
Don & Bob diagnosed the issues with my Mini Cooper after months of miscalculations with other autoshops. They offered me an Uber home as well as a loner car while they repaired the damages of my car. I just got my car back, however, it seems to be running just fine!
Addiction
We kept bringing one of the cars for them to check the oil light that was on and another couple of things and they guys was trying to charge us for something he said they wouldn’t charge for… The owner came up and she was very nice and respectful and didn’t charge for what we already paid before, at least she knows how to manage the situation very politely.
Frantz DeRose
Honestly never thought I would be one to leave a review, but the guys down at auto works of Tampa do a great job. Very professional, knows their stuff and very honest with you. Just be patient, talk to Rod at the front desk and he will take care of you.
Ashley Pearl
Not only was the staff super friendly, they did great work for a more than fair price and even cleaned my car. I will definitely be back!
Chris M.
Let's discuss the exceptional customer service at AutoWorks of Tampa! I truly appreciate how efficient and thorough they are! Such great energy from a great team!
Gina May
Bob took care of us with our Chevy Aveo and was very laid back. We enjoyed our conversation and he explained things in such a way that was logical and clearly understandable. We'll keep going back to him for advice and work we need in the future. Thank you, Auto Works of Tampa! Thank you, Bob & Crew!
Cher Eastwood
This was my second time here. Everyone was great...prompt, courteous and knowledgeable. This is my new go to mechanic.
Brendaliz Delgado
Very happy bring my BMW 330i
To autoworks they communicate explaining what my car need with every details . Shop are clean and everyone who work are professionals and friendly .
For now and ever they are my shop.
Thank you.
Benjamin Tu
The staffs were polite and professional. Good job! Will sure be back.
Aaron
Amazing. Simply amazing. The shortest way I can describe AutoWorks of Tampa is: a talented group of auto-professionals that value honesty as highly as the quality of their work. I recommend them to everyone who asks and now I don't cringe when it's time for maintenance :)
francisco alvarez
Excellent service and experience huge thank you to Bob for helping me out last minute wonderful guy
Tameka H (CHOCOLATTA)
The best auto repair shop I've been to. My vehicle is driving like new. Don is very professional & helped me. As long as I'm living in Tampa I will be returning...
Cortez Bronson
I just moved here from Ohio over a month ago and needed a new local mechanic for my little baby 🏎 they did great work on my car and even gave me a Uber home! Definitely will be going back in the future for other repairs & maintenance! …
Oxy Jen
Great experience. Love how they show you how they maintain your record of service and how interactive it is. Staff is very courteous and professional. If I need any car work, I will definitely return.
Tim Crownover
Awesome experience. This team really takes care if you and goes the extra mile. Safety is their number one concern, without a doubt. Shout out to my rep Don O’brien For an outstanding customer experience.
Tampa's Eye
Out of the 100 shops in the area, this will always be in the mid 50% range in customer service. Prices are good for repairs, customer service is good but the location is a large negative due to location. My rating is 59 out of 100 for this shop
*Shop rating is based on: Online Reviews, Reputation, Recent Shopped Phone Calls.
Steven Haley
I was so happy with the work that was done both of my vehicles. BOB and crew done an outstanding job.
Shaun Urwiler
Great service and a well oiled machine. Highly recommend especially you bmw and Mercedes owners. Dont go to dealership until you get a quote from this professor establishment!
Jessica Laidler
Bob Noriega and his staff are amazing. They are very efficient, prompt, and gave me in and out in the middle of my busy work day. I would recommend them to any one with any type of vehicle. You guys rock!
Brandon Snyder
I had a very simple issue (splash shield under my car had come loose), and they got me back on the road in under 30 minutes without trying to upsell me any services or parts. I'll be back in the future for regular maintenance!
Ernesto Izquierdo
Very friendly! Honest and Knowledgeable. I never felt like they try to push any repairs. They gave me an educated explanation of the issue and allow me to decide what to do next. I'll recommend and will be back again in the future.
Imad Razvi
Had my car serviced there. Bob is great and a Wealth of knowledge. Great work, very responsive by phone/ text. Will definitely be coming back.
M Matyjewicz
Excellent service. Details of all work documented was a huge benefit. The best service I've experienced as a car owner. Keep up the great work! Highly recommend!
Jorge DeSousa
Excellent and honest service. I moved here 2 years ago and I finally found a full service mechanic that I can trust. Bob and his team are fantastic and my car is running great
Monique Turley
Excellent Service. They were extremely nice and super professional. Very thorough and superior service. Price for repairs was fair. I felt like I was at the dealership without dealerships inflated prices!
Efrain “Big E” Figueredo
This is a first class professional operation. Don O'Brien kept me up to date thru the entire process right up until it was time to pick up my car. They even had the car washed for me. I will be coming back to these guys.
gena t
I was a bit concerned about buying an older vehicle, even at the right price and only expecting to keep it until the end of year. Once Bob and his guys looked it over, made a few needed repairs, the car is running great, blowing cold air, fun to drive, and I will comfortably keep it as long as I need to now.
Emily North
Very professional and honest!! Called with updates, provided the option for an uber if needed, and cleaned car at pick-up. I would highly recommend AutoWorks and Don for your Auto needs.
parrish hill
Absolutely great auto mechanics! My car was unable to be diagnosed with other mechanics but my last stop was AutoWorks and they professionally did what noone else was able to do - they truly fixed my car!
Steve McFarland
I'm new to the area and Autoworks came highly recommended by my next-door neighbor. I was not disappointed. Bob and his crew are professional, reliable, attentive, and friendly.
richard dan
Debra Stone was very kind an helpful. Made getting my inspection a very quick and pleasant experience.
Skilly Knight
I had a wonderful experience with Mick and Debra. My car feels brand new again. The service and customer service was outstanding.
Ruben Patino
Bob and his team are amazing! Very knowledgeable and delivers excellent customer service with a personal touch. I would highly recommend his services. -Thanks Bob and the auto works team!
Arsen Khodosov
The staff is very knowledgeable and accommodating, overall outstanding service! What most of the time is a tedious process was made seamless. Would highly recommend!
Michael Keating
I have never taken my car to another shop after experiencing the service from Autoworks. They are very professional and helpful, and do the work on my car in a timely fashion.
PB J
Been using these guys for years (they're in my neighborhood). Consistently honest, fair, and fast. I just had an AC repair done by them; was quoted over $1000 for the repair by a shop about 5 minutes away; John's fixed it for $65; 'nough said.
Laquan Bowman
The owners were very friendly and they have a nice waiting area plus it was clean. They even texted me a few days afterwards to to ask me how was everything
Anthony Nicole
Deborah is the BOMB!! Every Auto Shop Needs to have Customer Service as Exceptional & Elite as AutoWorks!! They are the Gold Standard of Service!
Sharon Crew
AutoWorks did the service on my car quickly and all staff was friendly and efficient. I was able to get a loaner while my car was there and the car was ready and clean when promised!
Amy Burke
I enjoyed prompt, friendly and competent service and collaboration. I'll be back!
Terence Harris
They do great work. You will not be disappointed. Straightforward no nonsense place to do business. My car was working great once they were done.
thomas pluckhahn
Bob and his crew are reliable and trustworthy mechanics. They have kept my truck going strong for the last 140k and I look forward to many more miles.
Editor Mtl
I was really pleased with Michael Burke's professionalism and attentiveness. Next time my car needs service, I'll bring it to him.
Ingrid Daniels
Everyone from the office staff to the mechanics are very patient and helpful. I felt informed about what was going on with my vehicle and very comfortable that I was receiving the best possible service.
Keir Hamilton
AutoWorks of Tampa provided excellent customer service (e.g., Oil change, refreshments) during my appointment with my BMW e92 328i!
Danielle Kiernan
Great folks. Very friendly and explained everything very well to me. Have visited twice so far and will definitely bring my car back for my next service!
Rohana Chomick
After years dealing with a “rock ‘n roll” idle in my 1995 BMW 318ti, Bob and Kevin at Autoworks fixed it! I gave the BMW a week’s worth of good old Tampa commuting traffic — you know what I mean: crawl-stop-sit, crawl-stop-sit, ad nauseam. Only once did the BMW’s idle dip for a second. I am very pleased with my “new” car! Thanks, Autoworks of Tampa.
Srinivas Katkoori
Excellent service. Very thorough in their work. Honest and reliable. Highly recommend to everyone.
Misty Heath
Great shop. The guys are friendly and they work fast. When they couldn’t get my car done same day a loaner car was provided.
Tim Kim
I was shocked on the customer service and not in a bad way, but in a good way. Most people are shocked over bad service and not excellent service. I've never been to an auto place that treated me so well.
After one visit you have me and my wife as customers for life. Thank you again and don't ever change.
Gabriel Simo’ne
Bob and Dawn were great. They took the time to make sure I was getting everything I needed done. Went through my warranty and discovered things I didn’t know it covered. I would recommend them any day!
Tomas Salter
Work done correctly and priced fairly. Honesty is key for me when having my car serviced. AutoWorks did not disappoint.
Raul cuevas
Amazing experience bob is very helpful and knowledgeable showed my what was done what needed to be done and routine maintenance that would be needed I would recommend this shop to anyone that values there car and want honesty and great work plus he washed and cleaned my car afterwards 👍👍👍👍 …
Fulltimekiller _1
Very professional shop and excellent customer service. Bob is very helpful and knowledgeable. Fair prices. Would recommend to anyone looking for auto repair.
Damion Monks
Genuine people doing a genuine job! An GREAT prices especially for my Mercedes benz! Wouldn't ever take any of my vehicle anywhere else! Friendly 5 STAR!!!! Business.
Eric wheeler
Excellent work. I will definitely recommend you.
TAZ Naumann
Best way to describe this place is to imagine your family runs an auto shop and you trust them 100%! I just love Bob and have recommended about 20 friends and family members to take their vehicles here!!
Shaun Miller
Recommended by my FIXD mechanic as an alternative to the dealer. Prompt and very honest!
G Baker
Very satisfied. Detailed information on what trouble was found, and the repairs needed. Will definitely use AutoWorks again. Excellent customer relation.
Sean Tillison
Autoworks was great,fast an on key with there diagnosis an was fare on price even helped me on a percentage off to help a struggling single dad out of work do to cova19 i highly recommend this shop for an every repairs
Paul Thigpenn
Knowledgeable and friendly owner and staff. Clean facility and a separate waiting room with A/C and charging stations.
Peter Dunne
Usual quality work at AutoWorks . Only problem: mix up with communication with wife who understood car was ready and we had to make an extra trip from Temple Terrace .
Jim Young
Bob, I am so amazed at the service & the indepth research you do on every phase of my Saab. I can't believe how beautiful it looked when I picked it up. Oh by the way, thanks for saving me money and your advice on my next service.
David Green
Great service, they found the problem and did what they said they would do, in the time outlined. Highly recommend
John Latimer
I was very pleased with Autoworks. They are stand up guys who do quality work. I would definitely recommend them to friends and family.
Jorge
Bob and his team are extremely detailed oriented and offer excellent service. I will be going to this shop for all future needs and I’m glad I have a trusted mechanic on my side.
Ms Kim
Bob is a smart and experienced business man and I would recommend his services! For all your BMW needs, AutoWorks of Tampa is the place to go!
Dave Nave
Just so you know, Best Damn shop in Tampa.. These guys are quick, efficient, and HONEST.. They only use the best parts..They get you in and out.... These guys really take care of you...Trust me Autoworks of Tampa, Is where you need to have your car repaired, or maintenanced...Tell them Dave, with the Charger, sent you...Super satisfied...
D D
The customer service at AutoWorks is second to none. I will definitely consider them my first choice to address any of my future automotive needs.
Anna Coats
Great customer service, even vacuumed the inside of my car.
Jacob Irving
Best auto maintenance shop I’ve ever been too! Thanks for taking care of my Audi!
Lady Dee
Great place performing quality work.
Sharae Smith
Bob provided very detailed and thorough explanation of my new to me Jaguar. I would highly recommend Autoworks of Tampa for your service needs.
M
Great service. Very honest and upfront, I thought.
Brett Schiller
I had some brake replacement that squeaked for a while, they took ownership of the issue and replaced the front rotors and pads. Really appreciate the service!
Suzanne Jones
Friendly and efficient service!
Updated review 2018: They did a great job and kept me updated throughout the day. Like that everything is done electronically too!
Tanisha Codner
They have great service and customer service. I would definitely refer them to anyone and i would definitely go back to them for any car issue.
S W
Welcoming, Fairly Priced, & Communicative.
Thanks guys!
Neda Bell
Really great people made sure I understand gave pictures and got to the bottom of the problem came in on a towe truck came out riding like a camp thank you guys from autoworks of Tampa fast friendly service
Chris Euline
Auto works is the real deal, reseve"s BMW almost scam me but auto works gave me a great price wirh no hidden fees.they gave me the price up front.if there is anything wrong with your car they will fix it with a great price.Not bmw their price going to break tou
Mario Saverino
Excellent experience. Fantastic follow-up. Being there are so many auto repair places in this area, AutoWorks is a great find.
Kyla Roman
GREAT customer service, there’s some awesome personalities that can’t wait to help you get back on the road in a safe and fixed vehicle
Brent Williams
These guys are great! They are extremely knowledgeable on BMWs... I wouldn't trust another shop in Tampa to work on my car.
Bob Noriega
Fantastic team, very knowledgeable and they have the loaner cars too! Bob is the best!!!
Raven McCall
I Love Bob Dearly He’s So Patient And Nice Gives You The Best Options And Advice About Your Car He Gets The Job Done No Matter The Cost He Can Definitely Make It Happen! Thanks Bob For Everything -Raven M.
Yash Pandit
2016 bmw 328i - everything was done on-time, perfect clear communication, will not be going back to bmw dealership and instead will come here always.
Terry Yannick
Above and beyond customer service and process. Was really amazed at how accommodating the experience was. Techs are very knowledgeable. 11/10 recommended.
Regina S
Very Courteous and Knowledgeable Crew. Very precise, Friendly staff.
Jamie Dickerson
Debra was very helpful and kept me informed about what was going on with my Cadillac. I had to have the radiator replaced.
Nicole Perry
Autoworks of Tampa truly cares about providing fair service and its customers! Staff and owner are very nice to work with!
Kyle Long
absolutely awesome place Bob is the man! Customer service oriented companies are hard to find and he has taken that into consideration in his company.
Matt D.
Fantastic quality work, and absolute top-notch customer service - will never take my vehicles anywhere else but here.
Migdalee Del Valle
I recommend them! Good customer services and they fix the problem of my car that is the most important thing. Thanks!
Dylan Bennett
Carlos and the team are easy to work with and very helpful. Highly recommend!
Joseph Butts
Great value and must less cost than the dealer. Highly recommend this shop to anyone who needs repairs beyond warranty.
Karen Collins
Very professional, timely, and courteous service. They really seem to know what they're doing and take pride in their work.
Yusef Perez
Thank you for the amazing service Bob and Don. You all were so professional and also helped us with out rental for the week. I would highly recommend you all. Thank you!
Marie Sundquist
Best Service . The staff is friendly and very accommodating. I would recommend AutoWorks of Tampa anytime.
Vinc Schuur
Great job
Alexander Warren
Great job Autowork of Tampa clean honest hard working Business what more can you ask for customer service was Great I'm telling all my friends
Daniel Brown
Great customer service!! Debra up front is so sweet!! They are upfront and do honest work.
Glenn Williams
Got my jaguar fixed a little expensive but the customer service from don helped ease the pain. I will come back for the quality of service
Chris ajno
Excellent communication, service and reliable fix on my vehicle. The service is a little pricy but well worthed.
Justin Myers
Bob and his team do a phenomenal job of explaining maintenance on my car and his customer service is second to none.
Beba & Nelson Tow Life Towing
I really recommend They work Professional I do towing service And I never had come playing with my customer Das why I give you 5 star⭐⭐⭐⭐⭐
Stas M
The folks at AutoWorks are tremendous. After over forty years of working with service centers, AutoWorks is the best!!!
Tracy Love
Love Bob he is the best and will work really hard to make sure he achieve customer satisfaction. Very friendly And quality service
Marisel Valle
Very honest, fast service, comfortable and clean waiting area
Ashley Carpenter
Very nice and friendly, easy to talk to without feeling intimidated. Don took his time to really assure I understood everything that was going on.
Latifa Seini
Great customer service! Dawn got me an uber back home when my car was staying overnight and they got my car fixed on time.
Jesse Jackson
Great car repair shop they service is very prompt friendly and extremely fair on pricing.
K Shaw
Very professional and friendly. Will definitely give them a try for more advanced services as needed.
Connor Grim
Fast service and the service advisor named Christian was very helpful.
David Payor
Bob and the staff/mechanics provide top notch service. No surprises, no dealer upsale. Glad I found them!
Owner Barktwice
Don was great and explained everything very thoroughly. This place is always good to me and I send my friends there all the time!
Larry Drew
Happy we found them... fantastic work and great customer service... A great alternative to overpriced dealership services...
Jerry Cohn
When I limped in thought it was the end for my car.
It took a coupe days for them to get in in the shop.
The price was less than I expected and now it runs like a new car.
Iliana Stoilova-Rogers
Omg! Absolutely exceeded my expectations! Very professional and caring staff.
Jesse Curtis
Transmission replacement in three days. Very personable staff. Highly recommend.
Larry Curtis
Performed seasonal checkup with oil change special
Jose Rivera
Excellent services i had no complain about it if u got electrical issue this is the place for u
G Jerome
Outstanding service and follow up.
Josh Menendez
They really know what they are doing here. Love how awesome the service is! Shout out to Roderick Johnson he is great!
michael cox
Excellent customer service
Very well organized and clean for a auto shop
Extremely knowledgeable and thorough
Francesca's Animation
Was very accommodating with my weird work schedule. Job was done quickly and made sure I was safe on the road!
Gabby A
Found my mechanic shop! Bob and his team are the best!! A very professional place!!
Antoinette Casale
I absolutely love the service I get here!! They are all very helpful and Honest. Don answered all of my questions and provided excellent service.
Josh Pinney
Staff was very Professional and Efficient' Thank you Debra & Christian.
Adrian G
Good service and fair price
Matt Couret
Great neighborhood shop, always checking in to see how things are going after service. Fair pricing with great customer service.
Jim DiCesaro
Roderick couldn't have been any friendlier. Always answered the phone in a pleasant manner, and always happy to assist.
Valeriy Kipelov
The car inspection is done quickly and well. The communication is good.
Terrika Jackson
Thanks Don for the outstanding service. With just a dial of the phone i was able to make my request and you responded without hesitation. Thx for your quick response.
Ron Quick
Just had another amazing experience dealing with Bob and Rob over at Autoworks of Tampa!
Tracy Semper
Professional personnel and quick service.
Fozziegang
They gave me the best advice. Definitely not there just to take your money but rather professional advise . Thanks you guys.
Terny Anderson
Customer service is absolutely amazing and they kept me updated along the whole process.
Wayne Smith
They made sure I understood tbe process of diagnosing my safety problem
Sara Caverly
Excellent service very professional and fast... they worked me in last minute and took great care of me! Thx!
Sarah Taylor
They found the part I needed at an affordable price and installed in no time at all!
Aspen Parx
They are meticulous and get the job done. They also have fair prices
Suga
Foreign car specialist MIKE is my go to guy
Zack Bernier
Figured out the issue and repaired it 100% no issues with it since
Brenda Broers
Autoworks is always pleasant, efficient and priced right. It is the only place to go!
Brad Thompson
Everyone at auto Works was very kind and professional
jose de la cruz
Owner is a very professional and understandable, very legitimate business, referred from carmax
Matthew Albani
Great service and knowledge. The complementary Uber ride was an unexpected plus.
Debora Barr
The owner Bob is great and performs quality work.
LeeAnn Hunt
Fast friendly and efficient
Kari Chucko
Very nice folks. Will definitely use them going forward.
James Lockett
It was great experience , great customer service. I actually didn’t feel like I was being scammed .
Ash S
Great job and kept me informed and offered great service at great price.
Stephaniee Rosado
Prices for labor was outrages but very nice people
Ellen Couture
I would highly recommend Auto works for your automotive needs.
Ronald Page
Very Professional shop these guys know what they are doing.
David Benn
Very professional with detailed explanations and photo documentation of issues. Great at managing expectations and follow through.
Erika Montanez
Great service on my Suburban!
Ryan Hughes
Amazing business - very reliable which is the most important thing in this industry!
M S
The owner Bob and his shop know their stuff. Unbeatable service, hands down!
Judith Miller
Knowledgeable, exceptionally competent, patient and complete explanations, good price. I will go back!
Donald Rondeau
Great service.