Reviews of Superior Auto Service. (Auto Repair Shop) in Seattle (Washington).
Superior Auto Service
4333 Leary Wy NW, Seattle, WA 98107, United States
Description
Information of Superior Auto Service, Auto repair shop in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Superior Auto Service
Sunday
Closed
Monday
7:30 am–12 pm, 1–5:30 pm
Tuesday
7:30 am–12 pm, 1–5:30 pm
Wednesday
7:30 am–12 pm, 1–5:30 pm
Thursday
7:30 am–12 pm, 1–5:30 pm
Friday
7:30 am–12 pm, 1–5:30 pm
Saturday
Closed
Popular times
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Reviews of Superior Auto Service
George Peacore
Superior Auto did a great job. I brought in my car for service when my car was diagnosed with suspension issues during a tire repair by another company. Superior confirmed the diagnosis and provided me with a thorough explanation and very competitive price to complete the repairs. I was very please and confident with service.
Robert Robinson
Superior Auto Service is hands down the best mechanic I’ve ever visited. They will walk you through whatever problem your car has, with pictures, in an easy to understand way. They will not take advantage of those with less mechanical literacy. They are immensely trustworthy and masters of their craft. The only downside is that so many people love them, they’re almost always booked solid up to two weeks out, but that’s not their fault. I’d give them 6 stars if I could. A+ mechanic
Boris P
Fantastic experience! I chose them over businesses closer to me because of how highly reviewed they are. Well I can see why they have the reviews they do! Professional, courteous, affordable and quick. I called for an appointment, was scheduled the next day, and I was in and out in about an hour, with a new battery, oil change, and a list of recommendations on what to look at next.
Definitely coming back!
REBBY MONTALVO
I went to this place first to deal with an oil change last year. They let me know then I needed a strut/shock replacement on my 2010 BMW. I ended up coming back a year later and got that work done, and they repaired a recall from BMW that BMW themselves had no solution for. They did a full diagnostic, PCV replacement, struts/shocks, fixed a rattling exhaust and it was a bit of $$ but needed to be done. They did a phenomenal job, and saved me from having to sell my car and get locked into financing a new car. It drives like a dream now, no rattling noises, or weird exhaust smells. Huge shout out to Barb, who I spoke with throughout the whole process and was super friendly and communicative. Thank you so much! Would recommend them, they do quality work, and while they might be a little more than other places, you get what you pay for. Really knowledgeable and fast work.
qu bit
Overall, great service provider. Saved $70 on the oil change. Waiting area very tidy and decent seating / reading materials. The Service Consultant Kyle was/is very straightforward and honest.
Knocking one star for one of the front desk people pushing a diagnostic when I asked for a simple exam of a specific issue. Sure the tests could detect with some accuracy underlying problems, but if someone tells you specifically where to look and the nature of the problem, a diagnostic is overkill and a cash grab.
Will likely return, and go straight to Kyle.
Raymond Sabatelli
They got me in within a week and fixed my Subaru up more than $1,000 under what competitors were quoting. On top of that, their customer service and professionalism is unrivaled, always available and happy to talk to you. Big shout out to Barb for making my experience superior!!
Nick Braun
Prompt, detailed, and helpful diagnostic when I took my car in for a suspected cylinder misfire. However be aware that I was quoted $1,500 to replace my spark plug ignition coils. I ended up replacing them myself in under an hour (I'm not mechanically gifted either), spending $150 total on parts and tools. No idea what their hourly labor rate is but something's off with that math. Go if you want the problem solved, but think twice if you're on a budget.
Croy Carlin
I have nothing but great things to say about the service here. I brought my van in for an initial inspection on a whim and Scott (shout out to Scott in particular as he worked with me the most) , Keith, and the entire team of mechanics have been fantastic in solving all of its issues. They explain what needs to be done and what doesn't, and they stand behind their work. If you're looking for an honest shop look no further! Picture for fun, as without their work my van wouldn't be able to have fun pictures!
Phil Loucks
They gave us a fair price and did a great job replacing CV axle, rear shocks, drive belt. This will keep our 10 yr old car still going for a bit. Their service managers did an outstanding job keeping us in the loop during repairs.
Adam Wilson
I have taken my car here a few times now for simpler services as an alternative to the dealership since I prefer to support a smaller, independent business when I can.
All of the staff have been knowledgeable, efficient, and dedicated to solving my issues completely.
Ashley Wolf
Everyone there always takes the best care of me and my car! They go above and beyond to help get the best parts for affordable prices, and they work quickly and efficiently. The staff is incredibly friendly and makes car problems less scary to deal with.
Andre Wolf
Excellent service shop that I will absolutely return to. Friendly and communicative service staff, fair prices, and quick service. Would recommend SAS to anyone looking for quality local vehicle maintenance.
Molly Spector
Communication and customer service were excellent from start to finish. They were able to squeeze me in earlier than expected and get me back on the road quickly. Prices were very reasonable. Would highly recommend!
Benjamin Owen
I cannot speak highly enough of this place and every single member of their staff that I encountered. We brought our car into Superior Auto Service after we had some repairs done by another shop, but then it gave out a horrible death rattle and wouldn’t start. The guys at Superior Auto not only found and fixed the problem the other guys missed, but they identified a number of potential future issues and detailed them out for us with a timeline of how to keep our car running. I have never found a more honest and genuinely helpful group of mechanics. These guys are proper Old Seattle, focused on good old fashioned customer service and honest dealings. Seriously, I cannot praise and recommend Superior Auto Service and every employee they have highly enough. If you want good honest dealings, it doesn’t get better than Superior Auto.
Andrew Wilmington
Excellent service at a reasonable price, I have used them many times for a variety of work (oil change, tire patch, more extensive vehicle work), never disappointed
Jasmine Graeber
I love this place! They are honest with me, and never made me feel like they were out to just get my money. I love that they tell you what is most important and what can wait.
Prices are more than reasonable for services, which is great, and I like the early hours; you can drop your car off before work. I recommend them to anyone in the area.
If I had to say one thing, I wish there was a time estimate for services. As someone who doesn't know cars at all, it would be nice to know when booking how long services take (an hour, a day, overnight, etc). This would make it a bit easier to plan ahead. Still love them though!
Bill E
As usual, my experience with Superior Auto Service was outstanding. I came in for an oil change and the service was completed quickly, within an hour, as promised. Additionally, they offered maintenance items that needed to checked and addressed to avoid future problems. Barb and Kyle do a great job at the front desk to communicate clearly the issues and the guys in the shop do a great job completing the task on hand.
I have been coming here consistently now for 7 years and Ive never been disappointed.
Nick Pickel
Have used Superior Auto Service for a couple of our cars now. Needed a timing belt replacement and full fluid service on a car we had recently purchased, so i got multiple quotes from shops. Superior Auto Service answered my questions quickly and offered the best quote out of the 4-5 shops I contacted, even including the water pump and belt replacement that is optional on timing belt jobs. They did great work and they do the most detailed vehicle inspection I’ve ever experienced which was very helpful. It took them a little longer than expected so I was given a discount which was very appreciated. When we took our truck there, we had a belt replaced that ended up being noisy when the engine was cold, and Superior Auto didn’t hesitate to get us right back in for a free repair of the faulty belt. Overall, fantastic customer service, very thorough work, honest people, and reasonable prices. Shops that truly stand behind their work seem to be getting more and more rare. Thank you Superior Auto Service!
Galen Sather
I've been coming to Superior Auto service for 15 years, but had a little break while we were living abroad. Just came back with an emergency situation that I needed help on, and they were able to squeeze me in and get me out the door same day. Same great people, same great service. I can't imagine why anyone would go anywhere else!
B Essick
Once again Superior did an excellent job with the maintenance of my vehicle. My car is old (1999 Toyota Rav 4) and Superior has helped me develop a maintenance plan to keep the vehicle running for another, hopefully 50.000 miles.
They communicated frequently with the status of repairs and kept me up to date with the schedule and outlook of completion.
When the vehicle was finished, it felt like I was now driving a new car and ran so so much better. Im grateful to Superior, especially the mechanic, Chris T and Service Advisor, Kyle O. for their superior work and for great communication with the repairs.
Its nice to know I have such a great and consistent team for my car maintenance
Bill Johns
I ordered a transmission replacement and after the transmission was shipped and arrived, I had to cancel the order. Obviously this was not a pleasant thing for these folks to have to deal with. But they handled this with grace and understanding and refunded my full deposit. I am very impressed with the value they place on customer service and I certainly recommend them to anyone who values that!
Christy Kinnaird
Is it possible to love the place that services and repairs your vehicles? When you go to Superior Auto it is!
These guys are the best! They are so friendly, are great at explaining what needs to, what should, and what MUST be repaired. They are also now my go-to for regular maintenance like oil changes. They do excellent work at reasonable prices. I wouldn't let anyone else touch my Jeeps!
David Abrahams
Great local car shop. Never tried to upsell me on any unnecessary service. Visited them many times now for a used car inspection, oil changes, filter replacements, and leaks.
Cahill Carusos
Moved to Seattle and needed a new reliable place to take my car. Found SAS as a AAA certified repair shop and took my car to get a headlight repair and oil change. They did an inspection and let me know things that needed to be repaired along with a quote. A few months later I brought the car back and they stuck by the quote fixed everything for ~$100 less than a nearby store.
I do wish there was a shuttle service or way to get someone to drop you off somewhere close to their shop since they close for an hour each day.
Victoria Petra
These guys are always stellar in regard to customer service as well as quality of car car. While my car was being serviced by them, I went to walk around the neighborhood, and ran into a lady who also happens to be their customer. She too shared with me how satisfied she is with their service of her car and that they have saved her car which she previously serviced at a shop that almost ruined it. It was lovely to run into a complete stranger who happens to have the same positive experience as I do with these wonderful people. She also led me to a little library where I found a fantastic book on health, but that's a whole different review.
Ivy Antunes
I've brought my car in twice now and I really like them. It can be slow to get an appointment because they're so busy but very reliable and good customer service. They helped fit me in when I had some serious car problems recently and even though I had to wait a few days they got back to me with an assessment and quote really fast l. I also brought my car in right before memorial day weekend and they worked late just to get me my car back Friday night so I wouldn't have to wait for the long weekend! The quote was very reasonable for the required repairs and all repairs so far have been fully reliable. I hope I won't need a mechanic anytime soon but I know I'd want to come back here if I needed it.
Nathan Hearn
The staff at Superior Auto Service were friendly and super helpful. After getting an oil change, they emailed me a breakdown of potential repairs with pictures, explanations and quotes. With this I could make well informed decisions on my car repairs. I will use them again and can recommend!
Jared G
quick, honest, transparent, and does quality work. brought a car out of storage for an inspection and was provided a very thorough report and frank discussion of options. They were comfortable discussing priorities and doing some work and waiting on other items. inspection + work they had my car for just over 24hrs.
Gray McKenna
Really fast and professional service. I will definitely be taking my old subaru here again! Thank you!
Garrett Peterson
Best experience at a mechanic/auto shop!! When I took my beat-up car in for a diagnostic, they gave me the price it would take to fix everything. Upon giving them the go-ahead, Keith calls me a few days later when it's all done and the cost ended up being LESS, even though they put in the work. Keith explained everything to me very well, was timely and responsive, and I will definitely be coming back here for my car needs.
Kathryn Telle
Specifically I worked with Scott, but everyone I spoke with was very helpful! They made sure I understood what exactly they were finding on my car during the inspection, and made sure to lay everything out for what I could expect and experience. Service costs were reasonable and they kept me updated during the entire time. Definitely would recommend this business!
m mellegard
Staff was really friendly, everyone was really nice, but I brought in my car because the headlights didn't work, and that was the only problem I had with it. They told me it was a battery problem due to the anti theft system that had been put in by the last owner, and they had taken apart and rebuilt something to try to fix it. I had to pick it up early because they weren't finished with it by end of day, but when I got it, the windows didn't work and neither did my speedometer. I made it home and the car died and never started again, so I couldn't bring it back, and I ended up having to junk it. They didn't have me pay for the diagnostic, so I'm not mad or anything, it was just unfortunate :( Not sure if it was their fault or not, but the car had been running fine for two months before.
Kelly Martin
Check engine light came on in my car, after driving fine the previous day and prior. Diagnostic code said it was something electrical (I can't remember right now exactly), and when i tried to drive it, it shifted really hard and even when in park, the drive indicator light was blinking. A neighbor recommended Superior Auto Service, said they'd been happy with them for 10+ years. I called and made an appointment for the following day, brought it in in the morning and they had it back to me that afternoon. Good honest work. Will go there again when needed.
Jennifer Bergener
Always A Good Experience! I used to live in Ballard/Fremont and would take my car into Superior Auto Service for any needed maintenance. I was always happy to do so as they were knowledgeable, helpful, informative, and FAIRLY priced. I now live on Vashon Island, but still make every trip possible to Superior Auto Service because I enjoy working with them so much more than other auto shops. This time, we were having an inspection done on a used car we were considering buying. The inspection was super thorough and again, they provided extensive details on what they found and their recommendations. I highly recommend this service for anyone considering buying a used car - especially if there are limited maintenance records available for the vehicle. Thanks again!
Robert Sculley (Jeremy)
The gentlemen here are absolutely phenomenal! They treat you first class and provide superior service with incredibly affordable prices. I've brought them a concern that I had taken to a couple places and these guys took a closer look and shared what was really going on. They've saved me a great deal of money in quality repairs over the years for a few different vehicles and I'll always trust them moving forward!
Maddi P
I’ve been going to Superior auto service for a couple years now and they are always so accommodating and helpful and get back to me as soon as they understand what the issue is. I had a recurring issue with a part (no fault of theirs) and Keith was so understanding and reasonable on the cost because he knew that the part shouldn’t have failed as quickly. I will only be going to superior auto service going forward, and I recommend anyone within the Fremont and Ballard area to do the same!
Richard Hill
First time using Superior Auto. Rob and the owner spent a lot of time with me discussing my car and my needs. Never seemed rushed or concerned about whether or not I was a worthy prospect, even before I set up my first appointment. The owner even gave me a ride to work after dropping off the car, which was a great help. I was very pleased with their work on my first visit and expect them to be my first choice going forward.
Karen H.
I have taken five cars to Superior Auto throughout the years, and the service has always been professional and exact, as to the repairs that needed to be done on the vehicles. Their prices are very comparable to other repair shops as well. On my most recent visit, I chose what I thought would be the most important fixes needed right away, to a used car I had purchased just months earlier. I think I chose correctly, because the car has more get up and go now, and the front brakes don't grind anymore! And, it will be even better, when I get the other couple of items taken care of. Thanks Superior, you guys are the best!!
Tori Conley
The guys at Superior Auto Services are quick and thorough, but also incredibly kind and thoughtful throughout the process. I worked mostly with Keith when I brought in my car, and he was wonderful to work with! I'll definitely be bringing my Jeep back to them in the future!
Caitlin Kerwin
I always have amazing service at Superior Auto! The folks there are so thorough and talk you through everything (even including pictures in your paperwork to show what they found). I've been coming here since I moved to Seattle about 2 years ago, and they are very efficient, super friendly, and have helped me out both for scheduled appointments and for unexpected car disasters! I couldn't recommend them more.
Frances Smith
I am so happy I found Superior Auto. Every time I bring my car in I know it is in good hands and I never feel taken advantage of or talked down to! 10/10 recommend them for your auto maintenance needs!
stephen mackay
Very satisfied with service - a simple oil change. Scott advised that Superior researches factory recommendations for grade of lubricants. I trust this shop - have been a customer for 6 plus years for my own vehicle. This time was for my wife's Subaru; we had been using a dealership for maintenance but found it to be quite expensive.
Rob Foley
These guys are solid. I have been taking my car here for a few years now, various cars actually from Volvos to Audi (S4). ASE certified and they are knowledgable in all aspects, do a great job explaining what needs to be done (before doing it obviously) and also helping gauge for how long large work items can be deferred for. Clean and transparent quotes and pricing. Keith and Scott at the front are awesome
Nic Morden
I have been going to Superior Auto Service for a while now- I appreciate their honest, helpful advice. Every fix they have recommended has been worth it. I will continue to patronize them in the. future.
Ben L
I've been taking my car to Superior Auto for years now, and I'm always impressed with their service and friendliness. They've been honest with me, let me know what I need vs what can wait, and their prices are reasonable.
Kendra Carmichael
I love the guys at Superior Auto Service! They have always been very upfront and honest with me about the services I have needed or haven't needed for my car. I think their honesty and transparency without trying to rip me off is what keeps me coming back. Not to mention, they are extremely convenient because I can drop my car off in the morning and they will take me to the metro and pick me up from the metro at the end of the day. I highly recommend this shop!
Michael Plath
What an awesome, friendly, and highly ethical team of professionals. I had no previous experience working with Superior, but found them on BizX. I called to see if they could replace an engine in my high mileage F150, and from the first couple of conversations I felt that they could easily manage the job...and they did. All communication was responsive, detailed and without any pressure. Once I decided to have the job done, they kept me updated on the progress and the expected completion date. Their timing was spot on, and I have since been driving the truck with no issues whatsoever. Note, although they are a long drive from my home in Issaquah, I will be using them for all vehicle servicing in the future.
Holger Correa
Would bring by car again. Recommend.
They made me feel at ease. I had a service inspection done for $58.50. The inspection differentiated what needed to be repaired immediately, soon, or routine. They provided pictures of what they saw. They also provided me with the actual repair costs (associated parts and labor costs). All this was printed and sent to my email for future reference. Very helpful.
Bill E
Its always a pleasure to do business with Superior Auto Service. They are kind and always help with best solutions to my automotive needs. I would highly reccomend Superior for any issues you have with your car... they are professional, on time, and always nice with any issues with my car. Great job Superior!!
Rachel Litke
As a woman with a limited knowledge of cars, I frequently experience mechanics taking advantage of me and essentially ripping me off. At Superior Auto Service however, this was not the case at all. I mostly spoke to Scott, who was extremely kind and respectful. He walked me through the damage to my vehicle and created three different and detailed options for me. He explained each avenue thoroughly, and answered every single question I asked. I will 100% be returning and referring my friends to this business!
Philip Richardson
When your kids have moved to the big city, it is hard to find reliable and honest businesses which will aid them when their vehicles have problems. Several years ago, I had to resort to Angie's List to find such a provider in Seattle. Superior Auto Service came highly recommended so I took a chance and scheduled my son's car for service there. I didn't know these people but because of the reviews, I felt certain we would get the service we need. I really wanted the type of service that I was used to in the small Washington town in which I live.
Since our initial meeting to now, Superior has never disappointed and has met the standards which I am used to having. Two of my kids live in Seattle, and of course, I encourage them to take their vehicles to Superior. Thank you Superior for being their.
Phil Crocker
These guys are truly great. They are my go-to for both used and new car maintenance. When dealing with my 15-year old truck they had practical, low-cost solutions and they also handle my new Subaru. They're a terrific resource. Estimates are solid on both cost and time. Easy place to wait (leather chairs, wifi), nearby lunch spots / coffee. I recommend them to everyone.
Peter Felts
I've used Superior for years on multiple vehicles. I always recommend them and they are my go-to mechanic. They don't try to gouge me and provide honest service.
Howard Fitzpatrick
I had a recurring issue with my car last year that had been fixed by multiple shops, only to reappear after a short time. The tech at Superior went to the trouble of building a tool to do it right, and I have had no problems since then. Just took the same car in for a diagnosis on another issue. When they couldn't get the problem to recur for them after several diagnostic drives, they told me to pick it up at no charge, and come back if it recurs. I'll be back if it does, and will bring all my vehicles to them when I need work done in the future.
Derek Ying Zhi
Really nice place. Staff are friendly and professional. I had some squeaking sound coming from the suspention when turning the wheels at low speed. After inspection, they determined that the car is safe to drive despite the sound and they didn't charge me anything for the inspection. I tried another auto service place nearby for the next maintenance and asked the same question about the squeaking sound. They came up with the same conclusion but charged me over $100 for the labor. In conclusion, Superior auto is an honest, professional and nice place to have the car serviced.
Todd Schultz
These guys are always great. Brought in my new-to-me 2016 Wrangler for oil change and a basic inspection. It turned out so clean they didn't even charge me for the inspection.
BTW: Their inspection is great; few hundred bucks to find out everything about your car. They do NOT try and force you to spend thousands fixing everything right away, but knowledge is key.
Tim Stiles
Very happy with my experience at Superior Auto Service! I elected them to replace the timing belt kit on my '94 Acura Integra. I was a bit bummed to hear that they wouldn't install customer sourced parts after I found a great deal on a kit online. However, I understand their reasoning and warranty related concerns. I ended up spending more than I had hoped by getting the kit through them, but they worked with me to offset the parts cost by providing a discount on the labor. They were also very responsive through email exchange. They were educational, honest, and upfront about the what's and why's involved in this type of work. They also adhered to their quote and timeline. I had my car in and out of there in the exact amount of time I hoped and payed the expected end cost. They did all of this with exceptional customer service and in the end I paid over $200 less than I was quoted from a different shop! I was very impressed overall. I highly recommend these guys, so I'm more than happy to share my great experience.
Anthony Monaco
These guys are the best. Amazing service and capable in the extreme. You pay for that skill, to be sure, but it is worth it. Only top notch work is done here. From my 1968 Firebird to my 2014 Jeep Grand Cherokee, they never miss a beat.
Hal Colombo
This is my "go to" auto shop. There's an old saying, "Fast, cheap, and good: pick two". These guys are fast and good and, let's be honest, when have you ever saved money doing it on the cheap? It's a local business and the guy who worked on my car last week also worked on it last year.
They're big enough to have all the tools and expertise you need but small enough not to be some dealership wrench mill with a steady stream of recent graduates cycling through. You'll always see the same guys working here and that's the sign of a good shop, low turnover. And the work they do stays done. There's no going back over and over again to have them "guess again". They do it right the first time. It's a well named shop. Superior.
c r
EDIT: I haven't owned a car for three years and just bought one yesterday. I was pleased as punch to take it in for a pre-purchase inspection and find that Superior is just as great as it always was. They worked us in at the last minute, did a thorough inspection and took the time to explain to me and the seller the issues with the car. And, as always, Charlie took an interest in making sure I understood it all. When I get the work done, I'll be back for sure.
I can't believe I am writing a review for a mechanic, but this place is worth it. Everytime I go there, I am reminded why I do. The work they do is good and always done to my satisfaction for a fair price (though I only go to them for the big jobs. I don't get oil changed here or new brakes or what have you. For stuff like that, I go to the chains where they have much lower prices). almost as important, when I talk to Charlie at the front desk, he is always friendly and fully explains everything to me as clearly as possible. He is thorough and more than willing to answer any and all questions about the car.
I fully recommend this place.
Matthew McCallum
The team at SAS is awesome. I love bringing my car here since I know it'll always be well taken care of. Unlike other shops, I know what I'm getting into for repairs: we can talk about what repairs to do first, in what order, risk, etc, and they are always open and honest with me. As a car guy, I really appreciate their work ethic and quality. Especially their quality! Two thumbs up for the team at Superior!
Julian Garcia
Always friendly and super willing to explain what's going on under the hood. Would recommend to anyone!
Chris Johnson
Superior Automotive is a great shop. They are consistent organized & honest in their service. We've been going there for more than eight years. Used to live near them and moved a few year ago but still drive over to them because it's worth it. Five stars for Superior Automotive without hesitation.
Chris K
Absolutely the best mechanic in Seattle I've used. I've been going to Superior Auto for almost a decade now, and wouldn't go anywhere else. Have had my Ford, Audi, and Toyota serviced there and they always do a great job.
Andy Barnes
After checking out a place to get my Air Conditioning fixed i found SAS on the web, after reading the previous reviews I decided to take my car to have service done. I was given an appointment in a very timely manner, called on Monday got in on Wednesday. They quoted me for the service's I requested and stuck to those prices. They recommended services that needed to be done, but there was no heavy sales push to do it now. I was treated fairly and courteously by everyone I dealt with. I would take my car there again for service.
Stuart Scadron-Wattles
These are my go-to for our 2007 Saturn Ion, with 130k miles on it.
Two years ago, their annual inspection revealed a leaking gas tank. So they researched the problem, found that it was covered by a recall, and showed me how to verify it, so I could take the car to a GM dealer and get the work done at less cost to me.
Their estimates for their own work are accurate and honest, they deliver work on time.
I’ve been using them for over five years.
Highly recommend you do the same.
Meriah Dainard
These guys were awesome both times I have gone in to get things done. (Replace a serpentine belt and a blower motor transistor) Fair price, professional, humble, and the coolest cats in the auto-mechanic business that I know of! They talked me through things when I had no idea what I was talking about and were straight forward with their estimates/receipts. Highly recommend.
John Reeves
Had an unexpected cooling system problem with the car. Dropped it off after hours without an appointment. Keith quickly got it checked out and back on the road. SUPERIOR Service and customer first attitude.
Stu Goldstein
While visiting Seattle from Portland, I had my 1995 Jeep towed into Superior Auto after its steering gear failed. After taking the train back to Portland, I appreciated the clear professional communications by phone. They explained what was needed and the repairs exceeded my quality and pricing expectations. Says a lot about an Auto Shop when they treat a random somewhat desperate out of town owner of an old Jeep with such care and respect.
Clayton Hibbert
Superior Automotive is fantastic. They were able to diagnose and fix two different issues with my Sprinter van that not even the Sprinter-speciality shop was able to deal with. So good! We'll definitely be back!
Joe Villarino
Superior Auto are very knowledgeable and they will tell you in detail what is the current status of your vehicle and gives you the option to decide how you want to proceed. I have been taking my vehicle for the past several years and they are very reasonable and super friendly. I would recommend them to all my friends. They are honest and fair in there price for repair.
jai suh
I've been going here for over 5 years and they are simply the best. They are honest, fair, and always do a great job. I recommend Superior Auto Service to all my friends and family. These are good folks.
Michele LeRoux
Got my car serviced here for several years and always had a really great experience. They are super friendly, helpful, and will give you honest suggestions on the cheapest fix possible if you are on a budget. I also love the after hours pick up and drop off options. Highly recommend!
Mary Fielder
"Superior" Auto Service is indeed superior. They have been taking care of my Highlander for ~5 years and I am beyond satisfied. When I took my car into Schwab for new tires, the Schwab folks told me I also needed shocks, which I declined. I then took my car to Superior and they told me my shocks were fine!
monica bur
I have been using superior through three cars. the staff and mechanics are always professional and helpful. car repairs can be very costly and stressful and they have always worked with me to tackle the repairs systematically and in level of importance. I would highly recommend them to anyone.
Scott Vollmoeller
I have been taking my car to Superior since I moved to Seattle in 2002. I really appreciate their professionalism, honesty and attention to detail. I would highly recommend you make an appointment and give them a try!
Greg Lewis
I have been taking my Honda civic to them for years. Always super nice and reliable. I have never had any problems. They probably aren't the cheapest in town but very honest and reliable. My wife had taken her saturn to them for years as well before we sold it.
BoatGuyBill Nieman
I mean, wow. My check engine light was on. These guys sent me a well outlined report & quote for repair in a timely manner. I hadn’t done really any work to my now 110k mile VW so I asked them to look the car over. Well they found A LOT. But it all made sense so I said go ahead. Then they kinda messed something up. It wasn’t tragic for me though because they made it all right and took good care of me in the process. What more can you ask for?
Jason Mark
While I was on vacation we had car trouble and the guys at Superior Auto Service were able to get us in and fixed up for half of the price we were expecting. Nice to find a mechanic who does good work without trying to gouge you.
Megan Covington
I always bring my car here. The people are friendly and always willing to explain what's going on without being patronizing.
And it's next to the 40 bus route, so it's easy to drop off my car in the morning, take the bus into downtown for work, and then take the bus back to pick up my garage after I get off.
I'd highly recommend bringing your car here.
James Fritzinger
Always a pleasant experience having my auto work completed at Superior Auto whether it be routine maintenance, something major, or something difficult to diagnose. Their diagnose of whatever is needed or recommended is spot on. Their repair and maintenance work are always competed in a timely fashion and completed to the highest standards meeting or exceeding the manufacturer's recommendations.
Jerry Moos
It was time for a routine oil change, and this appointment was precisely that - perfectly routine! I made the appointment a few days in advance, brought the vehicle in on time the day of the appointment and about an hour later I was out the door. All good!
Christian Baillard
Perfect service! We had to change the timing belt and repair the handbrake. The service was excellent, the maintenance inspection beforehand was really detailed with a lot of pictures. It took only a day for the car to be repaired. I definitely recommend the place!
Khushbu K
Great work. Very professional and courteous. Accommodating staff. They have been the only ones who have worked on our car for years. They will always give you the right advice. Will recommend their services to everyone.
Justin Cummings
I drove over to Seattle from Wisconsin and low and behold my car had problems. They got me in bright and early diagnosed within a few hours and fixed ready to go by dinner all on the same day. They do very good research on your problem, take extra notes, and let you know if the problem isn't fixed to bring it back and they will make it right. The parts I got fixed also had a warranty.
Pascal Besnard
I contacted them initially for a Full inspection since I am seeling my car. As far as I can tell, they made that easy, quick, perfect. They recommended to pay attention to 3 parts which I will replace. For the one I could not do, they did it nearly the same day and I get my car quickly. Big thank you to Keith and Scott
Ian Cote
Always found them to be honest and easy to work with. I like the drop box that let's me drop the vehicle off the night before so they have it first thing. Their techs are solid, I've not had them misdiagnose an issue in all the years I've gone there.
Jennings Glenn
Superior is the very best! We've been taking all our vehicles to Superior for years and their work is outstanding. Their knowledge, courtesy, skilled technicians and facilities are excellent. I give Superior my highest recommendation. Try em'!
Lisa Esparza
Superior indeed! These guys are ethical, knowledgeable, hard-working, and caring. Each of them has gone above and beyond to make sure my vehicle is operating to the best of its ability. I don't trust my car with anyone else. Why would I.?.
Deborah Rickman
I have been going to Superior Auto for years. They have given our family cars great service including a car wash before picking it up. Very reasonable prices and good customer service.
Tom Madden
I can trust Superior, they will fix my car. Keep me going. Trust when I say trust means I do not have to shop or check on them on both fixing and billing cost of the repair. I can just tell them the problem and they will fix it and the cost of the repair is completive and I know it done right, it less likely that I have to come back again for the same problem.
Per Nilsson
Always great customer service by Charlie and Keith. They don’t recommend unnecessary work - in fact they told me I could come in less often for oil changes since we don’t drive that much. Reasonable prices! Give them your email address to get $15 coupons off every few months.
Randall Winn
I came to SAS after about five years of taking my car to the dealer; when the dealer seemed more focused on getting me to make expensive repairs than actually solving problems. I tried a few places and settled on SAS on Leary because they seemed very upfront. In my experience, their time and money estimates have been reliable, the front office staff is totally charming, and now they even have wifi so I can pretend to work while my car's being worked on. They've passed up numerous opportunities to make extra money off me, so I'm a solid and happy customer. Thanks!
(UPDATED May 7, 2013: I was back there yesterday, and do not have to change a word of the review. It's still excellent! Let me add a comment about PRICE: a new car is something like $20k. If this place keeps my car humming for 10 years, that saves me $2k a year. Don't scrimp on upkeep!)
Richard McGrew
The name, "Superior Auto Service" says it all. Accurate diagnosis, speedy repair, ethical service, meaningful follow-up and cheerful staff. What else is there to say? Thank you for being there for my work van and my personal vehicles for all these years. You're the best!
Luke Billins
A mechanic that you can trust. Fair prices and unassuming friendly service.
DeAnne Howisey
We have 7 cars between our family and we all use Superior Auto Service. The facility is clean and the service is professional. I highly recommend them.
Dan Olsby
Been coming here for years and each time I do they give another reason to be coming back...
Last week my blinker light goes out. I stop by to make an appt. for the fix and an oil change... Light fixed immediately, slip me in quickly for oil change.
Always make my wife and I feel like a VIP when in reality they have been the VIP for taking great care of us.
Much Appeciated!
Joe Breslin
This team goes way above and beyond, highly recommended!
As we were just about to leave for a seven-hour drive for the fourth of July we noticed one of our tires was low on air. Despite a mile of other cars also checking in before their trips, someone was able to quickly help troubleshoot the issue. As it turned out, a nail was caught in the tire, which could have deflated (womp womp) our trip. The team was able to quickly patch the tire and send us on our way, while refusing any form of payment.
This could have easily ruined our trip and Superior, but as a company that stands up to their name, they acted superiorly on all accounts.
cmf federhart
I always have a good experience here with my car maintenance. They answer all my questions and they track what needs to be done now and in the future. No pressure. Superb in listening and explaining what they recommend needs to be done.
Curt Nakon
Got an appointment in tow days. Diagnosed and fixed in two days. Quote was right on the money and the problem is fixed. Great place to take your car.
Delaney Brown
These guys were so kind and patient! I, like many, know next to nothing about car maintenance and they explained each service in detail. They were also super accommodating to my schedule and just all around pleasant! I'll be coming back here again.
Jon Banning
Missed an issue with my vehicle but worked on it -free of charge- until it was completely corrected. No arguments, no threats- they just believed me and went to work. I was pretty impressed and I’ll be returning in the future for repairs.
Robb Haydon
My car was making or horrible noise. After just a few days the guys here had it fixed. They came in right on with their estimate, no 11th hour labor charges. The guys are very service friendly, I’ll plan to visit them again if need be.
Michael Johnson
My 1998 Sunfire trunk wouldn't open. No trunk release, had to go thru back seat to fix latch cable. Dropped off morning 10/19/18 superior contorted thru replaced latch cable fixed by end of day. Although I was worked into schedule would have been nice if they could have given me some kind of timeline or appointment instead of waiting all day. Other than that I've had work done by them before and work is always outstanding and reasonable, will return as needed.
Samantha Garza
Excellent service, they were very detailed and made sure my car was in good shape! They also took the time to explain everything to me which I super appreciate. Thanks guys!
Christian Moses
I have used these guys exclusively for over ten years now, even going to them when I still had a factory warrantee because I knew they would correctly diagnose and fix my issues the first time. I can't stand repair shops and I recommend these guys to everyone and really appreciate the service I get there.
Ruste Ryan
I had hit a frustration point in my "DIY Radiator" job, and decided to seek help... and I do not regret calling this shop one bit.
From the friendly initial phone call, where I learned quite a bit about the job I was doing, to their final diagnosis.... honestly, most pleasant mechanic experience in a while.
A++ guys!! Thanks Superior!
Sarah Reeves
In the last four years, my partner and I have owned three different types of used cars, and Superior has done great work on all of them.
Ellie Lovde
Scott at Superior Auto Service was wonderful. Everything was made extremely transparent, constant communication about my vehicle repairs, and I am happy to return for future work.
Grace Antonini
Really happy with the service here. The owner is a kind and thoughtful person who goes above and beyond with genuine customer service, as does everyone I've interacted with at the shop. Great work guys, I appreciate you!
mary fielder
I love Superior! They have taken great care of my aging Highlander for years!
Noni Wilson
This business is a 10! Wish we had known about them since we bought our Saturn. Had the car serviced elsewhere but now will only go here. Courteous, efficient, professional and fairly priced.
Randy Antler
I've taken three different vehicles to Superior Auto Service and their work has always been fair, thorough, and quick.
I expect I'll be a customer for quite a long time.
Emil Anderson
Place was professional and nice. Location is a bit tough. They didnt call me when my car was done but I wasnt in a rush. Wishes they were open until like 6 or 630pm some days as 5pm is nearly impossible for me. Overall pleased.
Brian Bolstad
These guys took my car in, found the issue along with an extended factory warranty for the broken part (leaking break booster), and sent me to a dealership to get it fixed for free. They charged me about $30 for the inspection. Can't ask for a better experience. I'll be taking my car here from now on.
Hannah Tobin
This is my favorite auto shop I've ever worked with! The folks here are professional, helpful, honest and friendly. I recommend this shop to everyone.
Rick Wright
Always a pleasure to take my car there. I never feel rushed, they have time to go over everything with you and have the car ready when they say. I have been using them for over 20 years!
John Engber
Superior always does great work on my car. They are honest, very capable and they do the work right the first time.
Dory Foster
You could not ask for a better, more transparent auto body shop. The repairs are quick, they call to explain everything to you, and never overcharge. Highly recommend!!!
Stephen Elliott
Top Notch
Thank you guys and gals for being there!
Nancy Branom
Great service. Great people. Great prices. Our neighbor recommended.
Ana Carrier
I have been going to Superior Auto for many years and have always had a pleasant and expedient experience. They really know their stuff!
Brian Knoerlein
I've found my new mechanic and shop.
Keith's customer service is above and beyond. Friendly, informative and up front with cost, time, etc.
Ellie
Great service! I brought in my car after seeing an unfamiliar error code. It turned out to not actually be an error, and they didn't charge me at all for looking at it.
Alex Hensen
These guys do good work, I was skeptical at first but I'm glad I went with my gut this time. They took good care of my truck and even appreciated the fact that it was in good shape.
Thank you guys, I will be back!
John Engber
Superior is an auto repair shop that I completely trust to do high quality work at a fair price.
Janine Johnson
Very impressed all around - staff, service, knowledge and most of all handling all details with courtesy and in a timely manner. Yes I will return for any vehicle needs.
Jon Wakefield
I've been going to Superior for years and I'm always very happy with the service. Very professional and friendly, and I've never had a problem with any of the work they've done.
Ryan Iddings
I was impressed with the service. Everyone was friendly and the mechanics did a great job. This will be our new go-to shop.
Tracy B
I love this place. We moved farther away and still drive to go there. They are honest and quick and will let you know what is important to fix and what can wait and why. They are friendly and professional!
Brady Elson
Great service and did a solid repair job on my car. They do many different makes and models.
Susan Schneider
A wonderful, knowledgeable group of people. I am so so glad they are there to help me whenever I need them for my Honda.
Becky Brooker
They were so friendly, professional, and explained in detail what was going on with my car and how to fix it. Got me in/out in a day to fix my acuator.
Doug Kaimakis
Been a customer for years. once in between went elsewhere and got ripped off. these guys are pros, very clear in communicating and the best
Mr. Detail Auto Salon
Always a great experience here. Staff is very kind, Shop is very clean, and the work is very good. I'd highly recommend giving them a shot if you haven't already.
Mike Fangman
Best auto shop in all Seattle bar none. Professional, friendly, and good people working there
Taylor Crockett
I greatly appreciated the level of communication considering how many times I've been to other shops where this was not the case. Very thorough and respectful!
Griffin Runyon
Needed an oil change/time up. It was done on time, they updated me on things that could need attention in the future but never pressured me to do anything.
Christine Brown
Superior Auto always gives it their all. They are honest, thorough, knowledgable and just plain fantastic.
joseph eubanks
The A+ clean and uncluttered appearance of this business is what grabb my attention. Professional and punctual are top notch for me.
Sheree S
These guys will shoot you straight! So happy I found a trustworthy place to take my vehicle.
Michael Smith
Great customer service. Friendly and honest. Car is running great. Will be back in a heart beat.
Travis Wilde
Mechanics you can trust. Good people, great work.
Brian Amsbary
Been going here for years. Top notch service at a fair price--what more can you ask for?
Rolf Christensen
As always, competent, trustworthy and looking out for my best interest. Been a customer for years. Recommend highly.
Bob Kummer
Did a great job as usual taking care of my elderly F-150.
Karin C.
This place is been my go-to shop for a long time. The place is clean, calm, has honest prices, thorough assessments and recommendations, and super nice customer service.
John Brooks
We've been using superior for years. They are always conscience and do a great job.
Carl Petterson
Love this shop. Honest and quick service, good prices, and friendly staff!
I highly recommend this shop to everyone who asks.
Jack C. Thompson
Honest place. Clear communication. They're typically busy but that's more evidence of the quality of their service.
kathryn reuter
Love this place! So convenient, easy to make an appointment, affordable and reliable service, and all the staff are super friendly!
John Kuehlman
The only auto shop that I really trust to work on my car.
Michelle Ruddach
These guys will take great care of you and your car!!
roy skunberg
Amazing people. Amazing service. Great prices. Very involved in the community. Highly recommend
vitaliy matveyev
LOVE THIS PLACE. HONEST ON TIME AND AFFORDABLE. REPAIR DONE RIGHT AND STAFF NICE. WILL RECOMMEND AND BE BACK!!
Vivian Zirk
Repair costs were reasonable and communication was understandable.
Patricia Davis
These guys stand up to their name...Superior Service and price, every time!
Megan Lewis
They save you money without you even asking. Super honest and have your interests as the top priority.
Don Reber
This A Great shop also great people
Timothy Fitzgerald
Prompt diagnosis and repair of transmission issue. Knowledgeable clear communications
JoDee Taylor
The services were always consistent and fairly priced.
Shane Coineandubh
Friendly and knowledgeable staff and reasonable prices. This is my go to place.
Jeff Malek
Best service in Seattle. Highly recommend.
Brendan Thatcher
Fantastic service, always done same day.
Aaron Pulda
Quality work, trustworthy and very fair to the customer.
Heather Lee
Seems fixed
Clay Walton-House
Great service, professional, flexible, and quality work.
Rebecca Hertzman
Usual excellent service, honest, and reliable
Jim Brantingham
Excellent, on-time service. The best!
Tianfu Shang
Great customer service!
Vicky Morak
Knowledgeable, efficient and great customer service.
Andrew Doyle
Good shop
Angela Foster
Honest, friendly service. Thank you!
Antonino Schepis
Not a great experience. Long wait.
David Coble
Did the work in 2/3 estimated time.
Jason
Superior auto is great.
Robert Hall
They're great
Sean Lahusen
Great, honest shop.
Mark Callaghan
finished on time and under budget!
FROY M.
Great services!
Andrew Frank
Good honest mechanics
XXMG 0000
Too expensive
Christina Hendricks
David Gross
Christopher “Tonya” Harding
James Kuchenbecker
Will Murphy
Admin Lighthouse Roasters
Kelsey Hayes
Allison Standley
Evan Deininger
Tom Sparks