Reviews of Ace Auto Repair & Tire Pros. (Auto Repair Shop) in Seattle (Washington).
Ace Auto Repair & Tire Pros
8035 15th Ave NE, Seattle, WA 98115, United States
Description
Information of Ace Auto Repair & Tire Pros, Auto repair shop in Seattle (Washington)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Ace Auto Repair & Tire Pros
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Popular times
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Reviews of Ace Auto Repair & Tire Pros
Erin Kollar
This was truly the best car shop experience I have ever had. I will be going to Ace for all my inevitable future car stuff because of how easy and chill it was. I popped my tire and even though they were super busy, they got me in right away, Chris phone guy was so easy to talk with, they gave me a price that was very reasonable for the job- surprisingly reasonable- fixed up my tire and I got my car back the next day. They also have a really cool giant Jade plant in the shop that adds a great calm vibe. Thank you guys so much!!
Marjory and Kelly Earle
This shop is the best. We have been working with them for years and they always take the best care of our vehicles in a very timely manner. There has been an occasional issue with a repair because no one is perfect, but they always handle it quickly, efficiently and with no hassles. We have a fleet of 30 plus vehicles, so we work with them a lot. I would highly recommend these guys to work on your vehicle no matter what is wrong with it.
D.J. Traina
I brought my car in to Ace Auto Repair & Tire Pros after my catalytic converter was stolen and to address several other issues with the vehicle. They were able to quickly diagnose the issues, provided a detailed breakdown of recommended work at a reasonable cost, and were honest and easy to communicate with throughout the whole process. The car now drives better than it ever has and I would certainly go back for future repairs!
Devon Conays
Came in with severe stalling issues. They provided excellent, detailed diagnostics, and only fixed what was strictly necessary. They were exceedingly communicative and allowed me to make the calls regarding if I wanted anything else fixed, plus were helpful with explaining recommended services. Some services (headlight replacement, wiper replacement, etc) can be done cheaper by the customer if they know how to, so the diagnostic report was super helpful in that regard. Prior to visiting here, I’d already taken my car in to a different shop for the stalling issue once and, after they failed to fix it, I was pleasantly surprised to find the issue totally resolved after coming here. Definitely plan to come back if I run into anything else—very honest and knowledgeable.
Van Pham
My car was making some loud metal clanking noise whenever I brake or slowing down on my way to work and it’s really stressful finding a repair place around udistrict for a quick fix without prior appointments. I’ve tried calling few places that said walk-in available but were all fully booked at 10am in the morning. Then I found Ace Auto Repair and met Trevor and Chris, who were straightforward and efficient. My car was able to checked out by 3p same day, and they have this brilliant report system with photos and details. Highly recommend!
Maggie Wen
I had a pleasant experience at ACE Auto Repair. I got a flat tire problem, thought I would have to buy a new one, but they fixed it. I also did the maintenance they recommended with a very reasonable price. I’d recommend the business to anyone who is looking for a honest auto repairs shop.
L Köfler
these guys are doing a great job! I made my appointment via the homepage, got a quick reply with the confirmation. Arrived at the shop, the work was carried out quickly and well. perfect for us as travellers. off into town in the morning, pick up the car again in the evening. can only be recommended. thanks
Ryan Canfield
I came in without an appointment to drop off a flat tire and Ace was able to patch it and put it back on my car the same day. The guys I met were kind and straightforward. They let me know the time frame they’d be able to get to complete it and delivered. They even followed up afterward to make sure their work held up. What more can you ask for?
nassim pietsch
After nursing along a flat tire for a couple days I texted Ace at 7:20 am last Friday. They promptly responded and saw me right after opening. They did not have my unique tire in the shop, but were able to get it in a late morning delivery and I was back in my car by 1pm! (For comparison, my dealership service dept offered their first opening 5 days later and wouldn't guarantee that the tire would be changed the same day.)
Communication and follow-up was great - I will definitely be back for any other car needs!
Grace Nicholson
Everyone who works here is so nice. It's easy to make an appointment (& you can do it online or via text), you get really clear reports with pictures before they talk to you about pricing, & they get the work done quickly. I've had a lot of weird engine issues this year & they've always been lovely & done a great job.
Ashley Hernandez
Very straight forward shop - which is appreciated! There are loads of shop choices in the Seattle area. I got the recommendation for Ace from a friend, and I’m glad I decided on them. The tire ordering process was online and easy, calling the shop to confirm my appointment was easy, and getting the work done was a breeze.
Mark Ippolito
Ace always puts its clients interests ahead of short term profits. Their recommended repairs to our vehicles are well documented through photos and videos that clearly illustrate the problems to be corrected. Quick turnaround on all repairs and work performed is guaranteed. Highly recommend.
Matthew Hobson
Great service up front providing tire options, pros/cons, and pricing. Tires were installed and balanced same day as promised (it was actually only 2 hours). Dave followed up the next day on initial reactions on the new tires.
Mary Elizabeth Campbell
I had a flat and needed a new tire. The Ace team got me in same day, had my special order tire the next business day, and had me out the door quickly. They were straight forward, transparent on cost, didn't upsell, and were friendly to boot. Hoping the need doesn't arise again anytime soon, but if I have more tire issues in the future, these folks have my business.
Bart S
Friendly, great communication, fair prices and a fast turnaround. They also did a full check of my car and listed items they recommended getting done but weren’t pushy about it. Great new local find for me.
Kyle Skelton
Great service. They send you pictures of all of their repairs and potential problems with your car so you know what’s actually going on. No hassles, great communication, and they always seem to be early or right on with their estimates for how long work will take.
Kelsey R
As a woman, I've never been more respected by an auto shop before. The work was done quickly at incredibly fair pricing. They're completely transparent and communicative about everything. I will never go anywhere else. Thank you so much Trevor!!
Moss Royer
They were able to squeeze me in for a same day flat repair. They gave me a full diagnostic and alerted me to a safety concern and I appreciated how thorough they were. Service was good, parking was awful. Overall a pleasant experience and I would recommend to a friend.
Eric Evans
They are fast and friendly. Told me where to go for body repair as well. They did exactly what they said in a timely manner and with a smile. I also liked that they sent me a text with their report for my review. I don’t think it could be better than that.
T H
Had an unfortunate flat and decided to get my car towed here. They replaced the tires same day (the tires were thankfully in stock) and the price was really decent. I rely a lot on my car, I drive far for work so the fact that they got it done so quickly was amazing. Also they were incredibly kind! I will absolutely come back here with any issues with my vehicle in the future.
Mike Lewine
Great shop. Dave and Trevor in the front office provide clear and transparent communication. The work is top notch. Whether doing regular service or working through insurance, I highly recommend Ace Auto Repair & Tire.
HT Cha
I received a recommendation for repairs and took my vehicle. Ace Auto was transparent in their service/price, and provided an excellent service. They completed repairs at the time projected, and they also provided great follow-up. I highly recommend Ace Auto Repair.
Yo P
Great service!! Dave and team were quick to fix my flat tire and got the job completed at the quoted price. Friendly and approachable.
monica ramsey
Great place to take your car! Very professional, East to work with and responsive. Repairs were done quickly and both my Jeep and Ford are running better than ever!
Rhaki Tigger
They recommended the perfect tires for my needs for a good price and now I use them for all my car maintenance. It's nice to have found a no BS shop in Seattle.
Corey Shamley
Overall a very good experience. Very friendly and knowledgeable staff. I had an issue impacting the safety of my vehicle and they found a way to squeeze me in same day. I will be back in the future.
Steven Lewis
This is a professional shop…best I have experienced. They evaluated the problem, gave me a detailed explanation including photos, and an estimate which was the same as the final bill…completely fair and vastly better than agency shops (who did not identify the problem despite us asking twice). Take your car here!
Zuzka Š.
I had a great experience here getting new tires and alignment last minute. The very friendly staff was able to get all I needed done even short staffed, and also followed up with me to make sure all was going well.
Gabriel Jorgensen
had to get new tires before driving to texas. Dave was friendly and helpful. they did quick and good work. if i still lived in seattle i would return :)
Cameron Tangney
Brought my car in for wheel alignment after a pothole took out my two left tires. Service was done much sooner than I thought it would be (always a nice surprise) and staff was great - will be returning.
Jenny B
They replaced door switch and got rid of a pesky problem of people getting stuck in the car. Also did rear suspension. They communicate very well and repairs were done in a timely fashion. In addition after the first repair the window for that door stopped working. We took it back and they fixed that issue with no charge.
Jack Brown
Did everything by the book. Got my new tires and wheels aligned. All ready for winter roads. Friendly service, happy with the results.
nermin kantardzic
Great team & customer service; they were able to quickly patch up our tire at a good price.
Christine Stawitz
We have always had great experiences here, whether it is fixing a flat or ordering and installing winter tires.
Joseph Spencer
I suppose my family and I are considered "regulars" here now, so, as a regular, I'll give my reasons for sticking with Ace. My family has been going here for a year or so and have had a great experience with all of our vehicles. From minor repairs to more major stuff, these guys have you covered. They take pride and dignity in any work done, and have honored their warranty when needed. I have faced absolutely no issues with quality control and responsiveness, and we will never look elsewhere for ANY repair work. The guys at Ace are truly the best, and my entire family appreciates their work.
Rowe Bonn
My first time having a car in 10 years after being a bus commuter, and these guys made the process feel super easy and understandable. They take pictures/videos of the car parts that need repairs to show what’s going on. They are incredibly thorough and after they worked on it & sent me a full diagnostic report, I left with confidence. Will definitely be back! Thanks Dave and team!
Jekin Tilva
Needed a wheel alignment for my car, and decided to come here cause they were close to my apartment. The service was great and they also let me know about some issues with my struts and control arm. Overall, I had a great experience and the price wasn't too bad either.
Annete Alcantar
Best auto repair shop in the area! Chris and Brian were amazing! I took my car in for an oil change and a new set of wheels ( I asked if they could change my wheels and they agreed to do it even though I had only made the appointment for the oil change) and they gave me a full condition report of my car with recommendations! They didn’t do anything else I didn’t authorize, we’re super friendly and were very accommodating!
Naresh Rajan
Got new tires on my Leaf. Reasonable prices, fast service and very friendly staff. Car was ready before their estimated finish time. They also did not try and sell me a bunch of random stuff. Will definitely go back again
Kevin Nguyen
Woke up to a flat tire, puncture in the tread. Put on a spare and drove over to Ace, my first time using them. I pulled into the lot, plenty of space to park my car. Went into the office, took about 5 minutes to enter my info with Chris. He got me a quote at a very reasonable price in a couples of minutes. Unloaded my tire and drove home.
A few hours later got a call letting me know the tire was fixed. Drove back and they got the tire back on in about 15 minutes—didn't charge for any extra labor there. Mechanic even took the extra time to check tire pressure and fill my other tires, including the spare. Dave, the owner, followed up the next day to made sure there were no issues with the repair.
In general a very smooth and transparent process. Everyone was nice and the work was efficient. I will definitely come back to ace for future servicing on my 2012 honda crv.
Ben Trevor
I didn't actually get anything from this place, but they were super helpful when another place nearby flaked on me, and I was flailing a bit (recommended another place that was available the same day when they didn't have any available appointments).
Ankur Sharma
Great service! They accommodated my urgent request to fix a tire late on a Friday afternoon and did a solid job. Friendly, professional and fairly priced. Highly recommend.
Brandon Buehler
Ace was able to accommodate a repair on a large XC90 tire. I appreciate how they helped me late in the day, at a fair price, delivering quality service. I'll be back.
Jacqueline Snow
I’ve been going to Ace for a few years now and always trust their advice! My jeep needed some WORK and they seemed to do everything in their power to get me a good price and secure the issue. They really care about their customers 😊 …
Judson Scott
Ace is great! Up front with all charges. They are my new primary garage.
Todd Hofmeister
Our Volvo has some wheel alignment issues and we were burning through tires. Ace Auto Repair gave our car a wheel alignment and now it handles so much better and I no longer fear of wearing out our tires. They were incredibly helpful and friendly. They even went over the alignment report to show how they had fixed the alignment and how far off it was. I appreciate their help and would recommend them to anyone. Keep up the great work.
Whitney Keaton
These guys are great. They're quite busy (for good reason) but we're still able to get my car repaired and back to me in a couple days. When I called before bringing it in I had an idea of what was wrong and they listened and didn't diminish my opinion.
Tommy O
Been here a few times and the service is great. Quick and through breakdowns into the diagnostic aspect of the vehicle. Shout out to Chris! Thank you guys for being awesome!
Clayton Langworthy
Awesome service and super friendly staff for a reasonable price! Would definitely recommend this business to anyone looking for an honest mechanic in Seattle
Trevor Oster
These guys are great. Excellent use of messaging for appointment reminders, status and issues to be addressed. Service was timely and fairly priced.
Highly recommended.
Stephen Dewhurst
Excellent staff took the time to walk me through things. And their online report was the clearest communication I've ever had about car repairs.
Jaybob Doodles (BowTie SuperFly)
They eliminated my car troubles, as if it were magic. My car is happy. The mechanics seem to really CARe about the work they’re doing, too, and that’s cool.
Chris Kelner
Dave, Chris, and Trevor were all great to work with. They go the extra mile and offer service with a smile. Will return
Ryan Ederer
Couldn’t have a better experience, got an alignment done, it was quick and price was very reasonable, I would definitely recommend this shop!
Coltius Maximus
Great service and they were quick with my vehicle each time I have gone. Definitely my go-to shop
Fang Sun
I have been sending my car for service at ACE for couple years. They are trustworthy and professional doing better job than the dealership.
Doug Rognlie
I was impressed with the thoroughness of this auto repair/tire store. I drove in, they said my car repair (4 tire balancing) would be complete in a couple hours, andi i drive away will no more problems. Also, I didn't expect or ask for it, but i discovered that they drove on the highway, before & after the repairs, to assess if my car had other issues that needed to be addressed. Very fine service.
Vivian J
I came to Ace Auto Repair after I had gotten flat tire and needed it repaired.. Everyone was extremely friendly and told me they could patch it up (great news because I thought I needed to buy new tires). My friend who accompanied me to the shop had a plane to catch in a few hours and the gentlemen was very thoughtful and told me he'd get it done before my trek to the airport (since I was driving on my spare). Dave even reached out afterwards to make sure everything was fine with my car and tires. Great experience and would highly recommend!
Nathaniel Leeson
These guys are so legit! I've been trying to find an auto shop with mechanics I can trust since I have a ton of anxiety about car repairs in general. Trevor and the team were awesome and helped me out every step of the way by explaining what needed fixed, what could wait, breaking down the cost, and being patient with my questions. Definitely check them out especially if you like supporting a local business that is top tier quality!
Kaitlyn Neitman
Got a flat and discovered the tire had become unseated from the rim. Brought it in another car for a walk in sometime in the afternoon and the staff there welcomed me and assured me they could help. They took the tire and gave me a quick rundown of what they would need to do which would be a pretty easy and cheap fix. Although they couldn’t get to it that day, they told me I was first in line for the morning walk ins, and before I had even arrived at work the next morning, they called and let me know that it was all fixed. They also offered to put it back on my car for me. I really appreciated their genuine desire to help and friendly service!
chris davis
Great experience and really helpful. Got me in and out in the same day. Great follow up too! Will definitely go back
Rebecca Fischer
I called to see if I could drop off my car after noticing a nail in one of my tires, just 48 hours before a planned road trip. They quoted me the price for repair and told me what to expect in case the tire needed to be replaced. I got a call just a few hours later that they were done. They are very service-oriented and customer-focused. They even walked outside in the rain to help me find the car in the lot when I arrived.
Michael Kim
A friend suggested I get my car repaired here when I had an emergency and I was impressed. Fair price, perfect repair and a fast turnaround--even though they seem to be on the super busy side. A couple years/repairs later, I am even more blown away. The consistency and commitment here has got to be the best in the Seattle area. Probably not the place if you're scraping around the bottom of the barrel for a discounted/bargain repair, but if you're looking to get the job done perfectly every-time, you'll probably come back be here year after year too.
Steven Zingale
They do good work, but don't expect honesty when it comes to work your car actually needs. Back in September, I was told my front brakes were at 3mm and needed to be replaced asap and was quoted $500 or so. Today I took my car to another autoshop and was told there's six months left of life.
Like many auto shops, ace likes to upsell on things you don't need yet. This is why it's imperative to go to a mechanic one can trust to be transparent and honest.
Clarke Girl
I was very satisfied with the service I received from Ace Auto Repair & Tire Pros. I liked the ease of online appointment making; including confirmations; reminders.
I received a thorough diagnostic report on recommended repairs. This also included a detail report on services performed as well.
Everything upfront; no pressure sales; friendly and professional staff.
Another bonus: There is security fencing around the entire perimeter of their business facility.
Carl Anderson
Great service. Took car to get brakes done. After a couple of hours, got a detailed report with checks completed and photos showing me proposed work to be done. A quick call to approve and work started and was ready to be picked up a few hours later. Everyone was friendly and professional. Highly recommend
Edmundo de la Garza
As the owner of a '95 Nissan pickup you may surmise that I also have a fairly lengthy record of repairs, parts replacement, oil changes, etc. Since '99 all of these were effected by me or by a locally established shop that subsequently underwent a number ownership changes and commensurate policy changes. As many of you know, voicing/lodging complaints is among the top five favorite all inclusive sports in Seattle, therefore I won't shine a critical light on that other shop located in the upper U-district. Suffice to say it lost its charm along with its customer service acumen. That brings me to the start of using Ace's technical services which began before the Covid scourge (from which I will spare you), to the relevant part of this review which begins just after the new year and ends near the tail end of May '22.
Without going into inordinate detail (or unnecessarily further), my experience and the borne-out results of Ace's technicians repairing and maintaining a twenty-eight year old truck have been no less than excellent. After a starter replacement, an unrelated performance loss occurred which lead to head scratching for being elusive to readily reproduce (yes, some discussion ensued), yet this was figured out and repaired with a warning as to the wear of the transmission; and, while the truck's performance was stellar, the transmission went from sounding like a grouchy cigar smoker to an indolent rock tumbler. In both cases Trevor had to hunt down parts and, in the case of the transmission, a rebuild. This, along with two wheels– a tangential matter which forced me to confront my recalcitrance about the transmission– and many patient, if not indulgent, conversations around the best tire choice based on my driving conditions and responsibilities, the necessary repairs and replacements were made.
The 4x4 Nissan XE returned to me sounded and performed as well as the day I drove it off the lot in '95. What’s more, the Cooper Discoverer AT 4S XLs have performed brilliantly on many and highly varied terrains, and the ride has never been as smooth: with Trevor's gentle shepherding it was the best choice I could have made for my circumstances. What I needed to have done happened while accounting for my knowledge of and experience with the truck, and without disregarding my inexpert opinion and performance concerns. And, yes there was some laughter along the way.
Do I recommend these folks to help you with your car's repairs? Without exception; but, judge for yourselves.
Laura Dubin
Dave and his crew at Ace Auto Repair are truly fantastic. I am new to the area and finding an good automotive shop can be daunting. I chose to give Ace a try based off of the glowing reviews left by others. I brought my Jeep in for an oil change, and had a few minor concerns. After dropping my vehicle off I received a link from the technician with details regarding my vehicles service including a bumper to bumper inspection. They even put a little gas in my tank so I could make it to a gas station (someone had siphoned my gas prior to my appointment). These guys went above and beyond! I highly recommend giving them a try and I will definitely be back.
James Hong
Needed to replace my front shocks and Ace Auto Repair was able to take care it plus alignment. They did an amazing job and will continue to do business with them with any of my car needs. Thank you to Dave, Trevor, and any technicians who worked on my vehicle!
Dylan Stewart
I've been using this shop for my aging Jeep for many years, and they are always professional and courteous. They do good work at a reasonable price. I have two examples of when they went above and beyond. Once I left my car for them to diagnose a sound coming from the axle. He called me to say they figured it out and I could come pick up. Told him I'd start walking, and he instead drove down to my house to pick me up and gave me the details of the noise on the drive back to the shop. That was great. During that drive, he said he noticed I have a spare battery in the car and said that my brake light switch was stuck on, which was probably what was causing my battery to die. Tested the original for me and it was good. Saved me a battery replacement. Then on top of that, when I said I'd fix the switch myself there were three guys out there showing me the tricks, showed which fuse to pull to keep it from draining in the meantime. I can do a lot of work on the jeep myself, but when I need something I always go to Ace.
Vyvyn Lazonga
They were very accommodating, informative and fixed my tire sooner then I thought they were able to.
Shelby Zanoni
I’ve finally found a local trustworthy auto shop! Dave was very helpful and knowledgeable in recommending the best tires for my car. They replaced all 4 tires and did a wheel alignment and oil change. They did the work quickly, at a reasonable price, and did a great job. Thank you Dave!
Elizabeth “Lizzie” Baker
Dave and his team are stellar at the work they do! I was so impressed by the thoroughness and thoughtfulness in telling me about my vehicle. I am new to owning a car, and felt well cared for and well informed about making decisions for my car’s future! Absolutely recommend taking your car to this shoe for your service needs!
Arthur Kinyanjui (Tkey)
When I needed a new tire after my old one blew up in the middle of the freeway, I was referred to Ace Auto Repair & Tire Pros. Everybody was professional. They advised me on what to do, ordered me two tires, installed them in time, did an alignment and a road test. Now my Honda runs and drives like new. Dave even reached out a day later to see if everything was smooth. This kind of professional and personalized care is why I highly recommend the great people at Ace Auto. Check them out for hassle free repairs and peace of mind.
Kai Tamulonis
Got a flat tire right before Thanksgiving, and needed to get it repaired ASAP. Trevor and crew at Ace were obviously very busy, but said they would try their best to take a look before they closed that evening. Got a call only a couple hours later saying everything was patched up and good to go! Dave even followed up later to ask how everything was working out. Super nice folks, efficient, and quality work. Will definitely return here for future work on my Forester.
Robert Gwinn
They were busy and were not sure when they could get to my broken down car, but they did. They found the alternator had quit. I had some other maintenance done while it was there. I got the car back the next day before close. I was told what needed to be fixed along with recommended service. Prices were clearly stated for the work. Good convenient location. Professional and organized. Also followed up to make sure all was well.
I’ll use them again.
Jill Burr
Great customer service and care. Will definitely go back next time my car needs service.
rachelle horras
I called Ace about 15 minutes to closing. I explained to Dave, who answered the phone, that I was about 10 minutes away. I asked if he could check out my tire before closing. Dave said in a friendly voice to come on in. He greeted me with a smile. I was stressed about the situation and Dave was confident that he could have the tire fixed the next day. I got a text at 11:30 am the next morning that my tire was fixed. I headed there right after work but knew I was going to get there very close to closing time. Dave called me 5 minutes to closing to make sure I knew my car was ready and I told him I would barely make it before closing because I got off late. He said he would be there. Dave made my stressful not very stressful. The tire is great! I would definitely recommend them and come back for my car repairs again.
Kelly Butler
Finding a trustworthy auto shop can be tough (in my experience) but there’s a reason I’ve been going back to Ace for 4 years. Their team is so kind, patient, knowledgeable and transparent about services and what my car needs (or doesn’t need) and never pressure me. They text/email a full report so you can review on your own time and they always follow up to make sure you understand what’s going on and to see how you want to move forward. Highly recommend these guys!
Bill Clark
I blew out the sidewall on a tire and needed a replacement. Trevor and the rest of the team were communicative and responsive. Supply chain issues made it take longer than desired to get a tire in stock. But I was kept in the loop as they continued to explore how to get my car back on the road as fast as possible. Once the tire was delivered, I got my car back the same day.
Jon Harvey
Very solid guys, Dave and his team are super knowledgeable experts. I have bought multiple sets of tires from them and I will again. They were able to get me on the road same day when everywhere else was multiple days out.
Chris Kakos
They are always great, helpful and knowledgeable. So happy to have found a place I trust to take my car!
Vivia Zhu
Because I am a local student, this shop was one of the closest ones I could find near my campus. I have brought my old car here twice (2002 Civic) and received excellent, honest service both times. They explained everything to me in simple terms so I understood exactly what was wrong with my.car, how much it would cost to fix the car, and all of the options available to me. I believe even once I graduate I will continue to come back here. Highly recommend!
jiaxuan huang
My car has flat tire and need to change a new one. Before I came Ace I called a couple auto repair shops and they need to schedule and wait or other reason that I can’t check the problem immediately. Until I called Ace and they said just walk in today and see what happened. They give me professional advices and great service. Thank you all stuffs!
Mike Storace
I had four new tires put on my Subaru and had a good experience here. Staff helped me consider my tire options and were very nice about explaining things based on my driving preferences and needs. Would definitely recommend.
D Sophusson
Elijah and all of Dave’s crew took excellent care of my car and me. They had the tires I needed and were very efficient. I was back on the road in no time. The car is running well and I look forward to many miles on the new tires. Excellent service. Thanks!
Tiwania Bardwell
Very professional experience. I am a woman of color and I didn't feel any different from anyone else which for me was a different experience. I received a detail list of what needed to be repaired. Trevor walked me through on each item, followed up to inform me how my repairs were going. This was by far refreshing to have a kind courteous, friendly professional,and knowledgeable person to conduct business with.
Madison Thompson
Great experience here. Dropped my car off, gave a run down of the brake issues I was having, the front desk was easy going and helpful. They texted/emailed me the inspection report and went through everything that was “needed vs recommended” and what each meant.
Picking up was easy and they definitely go above and beyond to make sure you feel comfortable with the work they did. Haven’t done a lot of price comparisons but will definitely go here again.
Declan Wetherall
Got my tires changed here a couple months ago and have been running great ever since!
Phillip Graves
Trevor and his crew did an amazing job with getting me a new set of tires and an alignment on my Tundra on very short notice. During the process they found a faulty tie rod and fixed that as well earlier than expected when we were desperate arranging our daughters wedding. Friendly, knowledgeable, and professional doesn’t say enough about the staff. They made a loyal customer with us and so glad we came in just for tires!
Briana Van Koll
One of my tires had a gaping hole in it and rendered my car useless. I found Ace while sitting in my car on the side of the road and they were able to take me that same day. I drove over with only a little bit of air in my tire and they saved the day. Within 24 hours they were able to order special tires for my car, check the alignment and send me home the next day with a fantastic set of new tires. I felt so taken care of and the whole process was stress free. Dave really knows tires and suggested the perfect set for my car. Would highly recommend using Ace, they care and it makes all the difference.
Laura Rivale
The folks here are friendly and responsive they did an awesome job on my car and were able to get all the work done in one day while being flexible with my scheduling needs. Will definitely be coming back.
Madelaine Alms
Great service! I dropped off my car in the morning & they replaced my tires & fixed my alignment within the same day. Tires & labor were fair priced & no surprises. 10/10 recommend. :)
Sara Haulter
I went to Ace auto repair & tire pros for a leaking tire. Turned out it couldn't be repaired, they were very communicative and friendly, making a situation that could be frustrating feel a bit better. Also, they were able to order a new tire and put it on, all within the time frame they had initially quoted. (A real bonus!)
I would absolutely use Ace again, and would happily recommend them to someone else!
Joey C Webb
Solid auto body shop that replaced my tie rod. Didn't realize it needed to be replaced but I knew something was up with my steering. They did a great job and my Y2k Mitsubishi Galant is running super smooth.
Holly Hintz
I had a great experience with Ace Auto Repair & Tire Pros in Shoreline. I recently took my son's 2011 Ford Fiesta to get new tires, two new rims (wheels), a new clutch and an oil change and more... Elijah was a joy to talk to and was very fast in responding to my emails and did a great job communicating with me about the work being done. The new clutch feels great. The work was done in a timely manner. Zero issues using this shop and will be a returning customer!
Rahul Tewari
Dave, Nate and the rest of the team were very professional and knowledgeable. They helped diagnose my engine problems, and I loved the setup they have where they send out a detailed report of all the problems they find and don't make you commit to any fixes before diagnosing the problem. Everything was so transparent and smooth.
Elizabeth Craddock
I had a nice experience here, they squeezed me in and suggested an amazing bakery across the street for me to wait at while they fixed my headlights! I also appreciated that they called and checked before redoing my broken wiring when they realized there was more of an issue and making sure it was okay with me to pay for the rewiring. Overall good experience, professional and I would go here again!
Kristen Hicks
I’ve used Ace two times now and had great experiences with both. One for a tire change and another for oil change. Always friendly and helpful staff, knowledgeable and able to communicate clearly on the needs of the vehicle. Timely as well! Friends have also used them and had similar experiences. I’ve never felt scammed or overcharged and that means a lot.
Lance Johnson
Ace did a great job! They my vehicle in without appointment after my vehicle was vandalized. I had quite a few items and some things need further diagnostics so they didn't charge me some of that. Great team and go above and beyond!
Satoshi Mukohata
I had flat tire on rainy stormy late afternoon. None of other tire places took me, but this guy was like if you could bring it in next half an hour, we’ll get you going before we close tonight and really made my day. Great service in timely manner. Strongly recommend
Austin Preme
The shop is very friendly, although the work completed is not quality. I had a rear main seal replaced on my Jeep and after 4000 miles it started leaking again. Both warranties they offer do not cover seals and gaskets. The craftsmanship here is poor coming from a fellow mechanic, as they broke my exhaust bolts upon the removal of the oil pan where I had to pay for an extra amount for the lower exhaust piping. I would go here for tires and oil changes although, I would highly suggest major work on your vehicle made at a dealership where the work can be more extensively covered.
merle davis
My Jeep was experiencing engine performance issues and the check engine light came on.
I took my Jeep to ACE. Elijah was great and had my vehicle checked in fast. As a result of the engine light diagnostic check, it was revealed I had to have 3 coils replaced, spark plugs and wires replaced and fuel induction service. All the maintenance was performed at a great price!! 👍🏽👍🏽 The Jeep runs like new. The staff is professional, personable and courteous. Will be my go to place for all my future car maintenance!!!
Awnie Thompson
I have used Tire Pros several times. They always have the car done when expected and for the price they quoted. They are nice guys, very responsive. When I came back to get the lug nuts tightened, they did it immediately-no wait. The car is driving so much better!!
They fixed my tire in the time promised even though it was lunch time and a drop off. Chris, who checked me in, was friendly and helpful.
I have had all good experiences with these guys.
Alivia Lains
They were quick to get back to you, super professional, the shop was clean and comfortable, Dave did a fantastic job explaining your options and showed me exactly what was wrong. I will be coming back here for any future car issues!
Lauren
Went here for a pre-purchase inspection and it was a great experience! They provided a full email report with a list of what was okay and what was broken, with photos. I went here for work on my previous car as well and everyone there was always kind and professional. Definitely recommend for folks who are nervous about going to mechanics (for example, I am a young woman) because they are very clear about repair costs and urgency and are happy to explain anything or defer non-urgent repairs.
Samir Marques
Stopped by to get an alignment for my 07 Audi A4 3.2. The service was done in time and the car is driving smoother than never. Very professional and honest staff. I will definitely stop by next time I need an alignment
Maddie Gavigan Martin
The folks at Ace Auto are communicative, flexible, and easy to work with! Fantastic communication via phone calls, text, and an online graphic about the evaluation they completed on our car prior to service. 5 stars!
David Olsen
I have been going to this shop almost exclusively for the last 5+ years because they are fair, trustworthy and punctual. Their work is excellent and I have never had a recurrent problem after a repair (a lot more than I can say for some other local shops). The pricing may be slightly higher than a bargain shop, but I can assure you that the piece of mind and warranty are worth every penny. Also, the bill is always itemized with clear explanations for the charges. These folks deserve your business.
Brad Kamrath
I’ve been bringing my car to Ace Auto for the past year and will continue to bring it here in the future. Great customer service with very knowledgeable staff. I really appreciate their transparency; they send you photos of any issues they identify on your car so you know exactly what the issue is.
Rumneek Sangha
I would highly recommend Ace for any car maintenance services! Chris and Dave were both very friendly, honest and upfront about repairs necessary for my car. They were able to replace my tire, brakes and investigate an oil leak in a very manner for a more than reasonable price in my opinion. Definitely will be visiting them from now on for any auto services.
Akansha Bhat
Great service and reasonable pricing. One of the mechanics stayed after closing so I could get my car back on the same day I dropped it off. I’d absolutely recommend them, and will use their services again!
David Austin
After a minor accident, our car needed suspension, tire and wheel repair. Trevor was our contact person, who provided us with timely and accurate information on the status of the car and timing of insurance evaluation. All work was done to a high standard. We are very happy with the process at Ace.
Berk Algec
I can’t thank enough for Ace Tire for helping me fix the vibration issue on my BMW X6. Trevor, Chris and Dave were amazing to work with. Thanks you all. They were so friendly and took their time to assure me that I understood what was wrong with my car. I’ve been to many tire shops and they were never able to fix the issue. My car always have had a bad vibration. However, it’s all gone now. I am very pleased. I will take my Maserati there to get wheels balanced as well. They reached out to me to make sure everything went well and wanted to see if I had any questions. Super professional and knowledgeable staff. Thanks guys. See you soon.
J Canning
Ace was super professional when I went looking for a place to mount 4 tires I had purchased online. Other shops were either telling me they couldn't get to my car for a week or refusing to do the work since I didn't buy my tires there. The customer service was great.
Colin Skone
Replaced my rim and swapped tires in 30 min. Great service
Taylor McDonald
I always make the trip to Ace if I have a problem I need a specialist to take care of.
3-13-2020. Fixed me up with little out of pocket and a quick turnaround.
7-3-2020. Fixed my flat. Merica
David Given
These guys were incredible. In fixing a simple flat tire they also identified for me a short list of items that would need attention soon. Since I had just had the vehicle in for a regular tuneup at another garage I was very surprised that I was not informed of these items previously. Dave and his crew were efficient and thorough in making the additional repairs and the car now runs like a top. Thank you!
Hope Beisswanger
All of the folks at Ace Auto Repair and Tire Pros were extremely polite and helpful. They assessed my flat tire to see if it was reparable, and when they found that it wasn’t, they found me replacements and were able to change and rotate my tires in a very efficient manner. I would definitely recommend this establishment for your car and tire needs!
lb
Excellent quality, they stand behind their work and labor. Sometimes able to take same-day walk-ins when other service places are booked out for 2 months. Always do our Porsche tires here.
Jack Leary
They were quick and communicative, I got my vehicle back the next day. They also ensured I knew exactly what needed fixing and even worked to make the repairs the cheapest possible.
josh gootee
Dave and the guys at ACE Auto Repair have always done great work for me. They’ve been honest and upfront from the beginning of what could be and what is the problem with my vehicles. I’ve brought them multiple vehicles and they’ve done outstanding work on each of them. I’ve recommended them to friends and they’ve said the same thing about these guys. I live 45 minutes away from them and continue to bring my business to them. I have found a well priced and trustworthy mechanic and will continue to go to them.
Tara Millar
I’ve had a few repairs done on my Ford Flex at Ace. The crew have always been informative and done a great job. They’re honest, less expensive than the dealer and quicker to get into. When attempting to start my car yesterday, I somehow triggered the anti-theft when I only partially turned the key. I attempted to start the car at least 10 times to no avail. Today I was about to have it towed when I finally got it to turn over, but barely. I drove it straight to Ace. They said they’d take a look and do a diagnostic. After explaining to Elijah what happened with trying to start the vehicle he said it sounded like the anti theft was triggered. Sure enough he was right. He did multiple test starts to ensure it was fine. Within 5 min I was in and out. I’m so appreciative of a small business that I can trust to handle all my car needs. These guys are the best!
Jeff Welke
Had multiple good experiences with multiple cars here. The work is top notch, timely, and with great communication.
EDIT to add that we've since had more work done on one of our cars, and the work has been great, they caught a few issues before they became much bigger problems, and they've been very understanding about needing to wait on a couple repairs for financial reasons. Will definitely be returning.
Mike Kowalski
We live down the street from Ace and have used Ace numerous times for various issues with our car and every time had great, prompt professional service. The team at Ace is courteous, knowledgeable and most importantly trustworthy - a rare and valuable quality!
Eric Hurst
Great service! I brought my 10 year old car in for a spa day that included checking out my squeeky brakes, an oil change, air filter, windshield wipers, and 4 new tires in advance of a road trip. These guys took the time to get an understanding about what kind of conditions I'll be driving in, the differences between various classes of tires, and various price points within my budget. We decided to check the brakes first, and this is when I knew these guys are legit: instead of trying to sell me an entire brake system with rotors, pads, labor costs, etc, the squeek went away with just a good cleaning of the surface areas! A less reputable shop would have tried to sell me brakes. The basic maintenance was done and we ordered tires; after picking up my car, it felt like a whole new ride with new tires - better traction and handling was immediately noticable. I'll be driving cross country soon, and I can't wait to see how my gas mileage improves with these 4 new baby's rolling tough! With a 3500 mile drive around the corner, these folks delivered peace of mind within my budget. I hope they treat you as well as they treated me!
Janet Rice
I e-mailed before they opened, got a quick reply when they opened, and scheduled repair of my tire that day. Quick efficient service that was reasonably priced!
Michaela Shoemaker
The first time I went to ACE was when Costco quoted me $1300 to replace all 4 of my tires when even I knew my one popped tire was repairable I just didn’t have the time. I took my car to ACE and not more than 5 minutes later, Elijah came out to tell me it would cost me $30 to repair the tire and it would be as good as new.
This time, the dealership quoted me $900 to repair my VVT Solenoid and when I took it to ACE, Dave quoted me $354 to do the same job. Once they opened up my car they realized there was a world of rodent damage that the dealership apparently never noticed because they never cared to open up my car and actually diagnose the problems I was having. They definitely would’ve charged me exponentially more once they found it.
Long story short, ACE has been transparent, professional, and honest when it has come to the repairs my car genuinely needs. While other shops and dealerships are going to try and scam you out of your money, ACE does a great job at truly providing the services required. Dave was communicative and checked in daily to update me on my repairs and on my insurance claim and even followed up a week later to make sure everything was running the way it needs to. Beyond pleased with my experience here and I will continue being a loyal customer as long as I’m here!
George Perantatos
I took my Subaru Impreza in for an issue with low-speed turning/parking that a previous shop couldn’t diagnose. The issue was discovered and estimated for me (center differential needed replacement). I dropped off on a Monday and picked up on Wednesday, ahead of schedule. Throughout, the staff was friendly, communicative, and transparent. Will be returning for my regularly scheduled maintenance.
Sophie C
I got my oil changed here, super easy to make an appointment and my car was done early. Will be back.
Wayne Salisbury
Usually buy tires at the big box. But went to Ace for alignment based on my mechanic's strong recommendation. Glad I did. Should have gone sooner. Clean, active shop. Professional service, on time completion. Fair pricing with discount for cash. Will return for future tire and wheel needs.
Jeff Welke
Update: Have continued coming here for over a year with multiple vehicles. They've been upfront and communicative about any work that needs to be done and helpful in checking up on specific maintenance needs when asked. Highly recommend!
Prior review: Great communication and fast service. I'll be returning the next time I need something.
Sam Fagrey
Super great experience at Ace, all other shops were giving me 1 week lead times, these guys got me in, ran a diagnostic, fixed the problem same day. Would recommend.
Barry Broman
Took my vehicle here to get an alignment and I could not be happier! Extremely professional and excellent work. Everything from start to finish was great. I definitely will be going back there. I highly recommend this shop.
Sanjay Singh
These guys did a great job installing my aftermarket suspension and with my alignment for my track car. They do great custom work too, chopping my bumper and fabricating my exhaust and texting back and forth with me about what I was going for. If you have any suspension or exhaust needs, these guys know what’s up.
Christine Dragon
Front desk persons were really friendly and helpful. Worked hard to fit my a/c repair into their already booked day and got everything fixed in the nick of time. They performed a few other repairs of other problems found during diagnostic analysis. Fair pricing and quick turn around time!
Harry Neal
I had been told that I needed new wheels but the tire pros at Ace were able to clean the wheels and seal the tire bead. Great service and a reasonable price.
Brian Chapman
Our go to mechanic to service our older (but nice) vehicles. Great service, communication, and more. Front office staff is top notch. They all seem to really care about the quality of their service, setting expectations, and more. We'll keep coming back.
Ryan Christensen
I do most of my own auto repair work, but when I’m struggling to chase something down or don’t have the bandwidth I bring my truck to Ace. I’ve had it here on a handful of occasions, but most recently I brought it in to chase down a suspension noise that I couldn’t figure out. As usual, they were prompt in getting me booked, kept me informed on their progress, and got the problem fixed at a very fair price. I don’t generally trust anyone else working on my vehicle, but I will continue to come here because these guys do a quality job and take customer satisfaction seriously.
Greta Fricano
Recently moved to Seattle and am always nervous about finding a new car mechanic who is trustworthy and won’t rip me off, as I know nothing about cars. Ace’s is the place, they fixed exactly what I asked and were very realistic about what was worth fixing on my old car. No pressure from them to fix anything that wasn’t necessary. I appreciate their work and will definitely be back! Thanks!
Alan Ford
I live close to Dave's shop and even though there are always places that can change your oil for less money, I go to them because I know they take it seriously and do a fantastic job every single time. Last year they discovered an oil leak on my car that had less than 1K miles before warranty expired, saving me thousands of dollars in repairs. Can't thank them enough!
Adam Deemer
Very knowledgeable staff willing to do 4X4 jobs other garages won't.
Lindsay Hutchison
I had a great experience with Ace. Josh was super friendly and knowledgeable, they got me in quickly and finished the work same day, and they made picking up my car after hours a breeze. Highly recommend!
Tanja Laschober
I found them to be a very honest and professional team. Thought I might need new brakes based on sound but was told that my brakes were still fine. Did not try to sell me a repair I did not need! Also got four new tires and was happy with the consultation provided by Chris about type and price. Very positive experience!
Hrishikesh Shelar
Had a flat tire on my Audi A5. Was able to walk-in and get it fixed in less than 1.5 hrs. Great service and Dave at the counter was very friendly. Happy to go to the local shop.
Parvin Zabetian, artist
Ace Auto Repair in Lake City was recommended by a retiring garage owner who had serviced our cars for over 20 years and whom we love. He gave us the name of his lead mechanic, Trevor, who had transferred to Ace Auto. His recommendation was greatly valued, so I made my first appointment and took my car in for regular maintenance and was delighted with their professionalism, courtesy and friendliness.
Danny Hiltwein
They're ready to work with me I need to charge it in time but they seem really friendly there and so I can say staff is nice and I didn't go in the store so I can't say nothing but the staff was nice answer all the questions I asked and I can say thank you
Kadie Bell Sata
Twice now I have dropped by to get a nail hole repaired in my tire. I was so relieved that it could be repaired and did not need to be replaced (I have an AWD so that would have meant a whole new set). The staff were courteous, super quick, and friendly. And there’s a great little beer shop across the street to kill time at.
Good spot! Thanks Dave!
Lisa Gordon
Took my car in for an oil change and tire rotation. They provided a vehicle report with items that required immediate attention and things they recommend. Very helpful for planning car maintenance and costs. Staff was very friendly and explained things clearly regarding their report.
Blake Petri
They were very helpful and picked out a good set of tires for me. Price was fair and the mechanics were nice and informative. I'd definitely recommend over a dealership.
fred oh
Ace Auto Repair & Tire Pros provided me an excellent experience and repairs beyond expectations. Dave, the manager, makes it all happen. After I dropped the car off at the shop, he said he'll have it assessed and let me know the next day. To my surprise, he called me the same day and explained what was needed, provided an estimate for repairs and time I can expect to get the car. Well, they finished the work one day ahead and the actual cost was lower than the estimate.
The three that made me so happy are: One, Dave kept me updated on my car/repairs if anything changed. Two, they were so resourcefuil in quickly getting parts. Three, they can be trusted to give you a car back that works great. Their attention to details is commendable.
Hair By Joey
We've been going to another local garage for years. They're great, super friendly, fast and honest but they're a small boutique outfit with only a few stalls and a long list of clients. Therefore, they can charge a premium. We needed a ton of work done on a car we just bought and when I got the estimate from these guys, I about fell out of my chair. I decided we needed to get a second opinion so we dropped by Ace with the estimate we'd been given and asked what it would cost to get the work done there instead. Dave, the owner was super friendly and was happy to have a look. He got back promptly with a price that was about A THIRD LESS than my usual garage. They also pointed out a couple things the other guys had flagged that upon inspection, they didn't think really needed to be done. We decided to give them a shot. The car is running like a dream now and I saved about $1000 bucks. Needless to say, we have a new garage now. Thanks Dave!
Mark Bieda
I brought my old jeep into this place to get an assessment of whether it was safe to drive and what problems were emerging. The mechanic was extremely thorough and went over the issues with my jeep point by point. Even more importantly, he shows me on the jeep itself the various problems. This was great, thorough and clear service. Honestly, I would have been happy to pay them a fee for the great insurrection. I'll definitely go back when I have a vehicle that needs maintenance or repairs.
I'd like to state clearly : I don't know anyone at this car service place nor do I have a connection with the owners or anything like that. This is my own honest review.
David Jackson
This is the very best shop I have ever gone to. They are 35 miles away from me as well. They are honest, and are there to help. Eric snd Elijah work very well together. They are courteous and professional. There was something I thought I needed and they told me that I did not need it and explained why. That type of honesty is why I will not use another shop. It is also very clean throughout. This place is a very nicely run business. They deserve and earn the business.
Chris Ross
The guys here were able to fit me in last minute. They were really friendly and up front. Had my car worked on just before a long trip and it’s running perfectly. Really happy I went there.
Dan Blanchard
We were getting ready for a family road trip and I asked my wife to go to the tire store near our house and get the tires rotated. During the rotation it was pointed out that we had a worn strut and leaky shocks and we received a quote for the job. I was not prepared for that kind of expense although the vehicle (2006 Honda Odyssey) is almost 10 years old with 93K miles on it.
I had recently been made aware of Ace Auto so I figured I would give them a call to see if they could squeeze us in and provide a better quote than the local tire shop. They are a bit of a drive for me but I am glad I made the call. I spoke with Dave who gave me a quote which was lower than the tire store so we found a time that would work on our schedule.
Once the vehicle was in the shop I received a call from Dave who let me know that I required a few more items to be serviced. Many people think that auto repair shops just nickel and dime them with little items just to make a buck (I'm one of those people) but I would like to say that I am happy that Dave called me about these items because these were items I had previously put off due to being laid off of my job at the time when they were due and I had completely forgotten about them. This was confirmation to me that it was not a nickel and dime job because they were the exact items that I had previously put off to get done at another time. Dave knew I was already a bit stretched with the cost of the shock/strut/alignment job but he did the right thing by letting me know the truth.
I know this was a long post, but thought it necessary in order to give the complete picture of my satisfaction. We took our family road trip and the vehicle is driving quite a bit nicer than before the work! I don't plan on having this vehicle in the shop often, but when I do it is worth the drive for this kind of quality service.
Thanks Ace!
Tameka Mccoy
I new my rear brakes were bad. My mechanic had moved to Bainbridge and he was the only person I trusted with my car. I called to ask for a quote and was told I needed to come in for an inspection... I know from experience that if a mechanic deems your car “unsafe” they cannot give you your car without the bare minimum repairs. I was moving the next day and needed to wait a few weeks. Again I asked for the worst case scenario quote just to be prepared. He said I needed to come in. I rushed from work for my inspection and met the owner Dave who confirmed my original thought that he cannot mount my car for an inspection unless I was prepared to leave it for repair based on my description of the problem. Needless to say, I was upset. I rushed from work after a 50 hour work week and essentially wasted my time. Dave was polite and apologetic and even fixed my burnt out brake light. He gave me the worst case scenario quote I asked for and I told I appreciated his kindness and honesty him I’d be back as soon as I can. Fast forward 2 weeks later and me afraid to drive I called and booked a same day appointment. Chris made sure to get me in and my care was fixed ASAP. They did an inspection on my car and was given a treatment plan which included a tune up (which I knew I needed) and head gaskets for my engine. Again the presentation by Dave was honest and not pushy. I feel safe behind the wheel and now have a new mechanic that I trust. Thank you Dave and Chris for all your help! ☺️
Casey Thoreen
I'm not one to leave reviews (good or bad), but felt compelled to for Ace. I had a nail in my tire, they were closing in 30 minutes, and it was pouring down rain. I called and they said they would figure out a way to get it done immediately. It's hard to find places these days that will go out of their way to help someone out, but these guys did. They were professional, efficient, and fair. This is my second experience with them and they have earned my loyalty!
Laura Burkett
This is an excellent shop! Never before have I felt so confident that I was being given accurate information and a good price on car repairs. I was treated kindly and with respect. One of the representatives even texted me the following week to see if everything is still going ok with my vehicle. I’ll be back next time I need my car serviced!
Erika Hase
They did a fantastic job and were very transparent and communicative about their services. Also, very reasonable pricing. I’m happy to have a dependable place in my neighborhood.
Grant Clausen
The guys over at Ace are great. Super professional, great service, and got my wheel fixed in a timely manner. Highly recommend using Ace for all your auto care needs!
Charles Harper
Both we and my son use Ace. Professional, reasonable, friendly, organized and prompt. They have done a rage of work for us from breaks to diagnosing codes and effecting quick fixes for a fair price.
They are our new Neighborhood repair shop for everything moving foeward.
Carolyn Bowie
Love Ace!! Really kind, knowledgeable staff. I'm a car novice and I've always appreciated how Ace staff explain my car's issues in a way that's courteous and respectful and their prices are reasonable. I live in the neighborhood and recommend them to friends.
Graham Neave
Second time to Ace Auto. First time I chose it because of all the great reviews and the second time was because the 5 star reviews are accurate and the first trip was exceptional. Dave was great in explaining what was needed to my truck and getting it done.
You'll see that Dave responds to all reviews and wants to do what is needed to make all of them 5 stars. This shows me that he cares about the customer, the work being done and about his business reputation, and he would not let poor workmanship be done at his shop.
Everyone that I saw looked like they were enjoying their job. The shop is clean and has a good waiting area.
I can now have a summer of towing, confident that my truck is safe for myself and my family.
I will be recommending this shop to family and friends and will be a continuing customer (hopefully not too soon though because nobody wants to go to a tire shop regularly!)
Lauren Foster
I had a great experience with these guys. Jiffy Lube completely botched my last oil change and the guys at Ace helped me diagnose it and fixed it right away. JJ is wonderful. He took me into the shop to get under the car and really see what was going on. It was refreshing for someone to take the time to help me understand! Highly recommend. I’m excited that they are opening a shop closer to me in Shoreline next year.
Leilia Panui
The staff at ACE are AWESOME! They got my car done super quickly! I’ll be bringing my car back to them again!
Arthur Prothero
Since moving to Seattle 2 years ago, we have been going to Ace Auto Repair Tire Pros. They have been nothing but straightforward, pleasant, and do a great job. Plan on sticking with them for the foreseeable future for car maintenance.
Alana Juteau
Ace Auto Repair was friendly, efficient, professional and knowledgeable. They patched a tire for me after a nail punctured it, and ordered new tires to replace two that had been badly worn. Really appreciated their help and communication. Would definitely recommend!
Morgan McLeod
These fellows saved my entire road trip! I was travelling from Canada when my car started making funny sounds near Seattle. I called a different auto shop first and they said they would charge me $109 US or $140 Cdn to diagnose my car. These fellows at ACE Auto Repair and Tire did it for free and gave me a detailed list of the issues wrong with my car and told me it was safe to drive. I was so relieved! I asked to pay for the 45 mins inspection they did, a couple of times and they refused. I was shocked! I really lucked out in meeting these honest fellows. I would have paid anything to get my car working again, but they didn’t take advantage of that. Plus they reviewed my car immediately so I didn’t miss any plans for my trip. Thank you ACE Auto Repair and Tire for your honest and skillful diagnostic work on my car! Your reassurance was greatly appreciated and my road trip had no issues. I highly recommend this repair shop!
Clayton marquiss
Chris and Dave have always been a pleasure to work with. They are knowledgeable and treat me and my truck with respect. I know my vehicles are in good hands and I will always recommend Ace auto repair and tire pros to my friends and family.
Bastin Joseph
Great customer service. The staff was friendly and got everything done in time. I was here for oil change. They did a complimentary inspection which also helped me
William Williams
They didn’t do anything else I didn’t authorize, we’re super friendly and were very accommodating!
Seth Perlman
My first time to this shop, shortly after moving to Seattle from the Midwest. Very honest and pleasant to work with! Got new tires, oil change, and shocks replaced for a decent price and with same-day service. I definitely plan on using them in the future!
Me (who me?)
Went here when my tire valve got busted open. I came in with my tire and within 10 minutes I was on my way home with it completely fixed. Not only were they fast & easy to communicate with, they did it for free too! This is the first time I've personally been served here, but after seeing how well they handled a friend's tire I thought this would be a great place to go and they exceeded all my expectations.
Tyler Bongiani
Very happy with the service I received from Ace. My vehicle was ready ahead of schedule and for a very reasonable price. Will be back again for other auto service needs.
Jim Wallen
They seem very competent and knowledgeable. Not cheap, but not outrageous. They deliver as promised and are honest.
Devin M
I had my 37" mud terrains and offroad wheels balanced here after the other local big name shops I contacted wouldn't touch them. Given my tire and wheel combo my expectations weren't very high. After picking up my tires and wheels I went for a test drive on the freeway, night and day difference. 99% of the shimmy and shake at freeway speeds is gone! Glad I found a shop willing to help out. The guys at the shop were also helpful over the phone with my questions and concerns before bringing the tires in. I will definitely bring my business here in the future for a rebalance as the tires wear. It was just a tire balance, but my experience with this shop was A+.
Jamie Van der Elst
Very professional and helpful. This was our first time bringing our car in and we plan to continue coming in for service in the future. Everyone was very helpful replacing our tires, headlights, and checking our brakes.
Sarah Feldmann
I used Ace Auto Repair & Auto Pros for a tire repair and was very pleased with the results. They completed the work quickly and the price was extremely reasonable.
Christopher Kibbey
I really enjoyed working with the guys at Ace; my car was completely dead and they did a compression check to see if there was much of a car left worth to save and found that no, there's not much of an engine left that's worth investing a bunch of money to fix. So they stopped right where they were and called me. I felt very much like they were knowledgeable and answered all my questions respectfully. All in all, I didn't have to pay the full price bc they didn't do a full check and especially right now, I really appreciated it. 10/10 would recommend
Jim Hansen
We had a lot of deferred maintenance done on our Honda Accord before selling it to a friend. We had a complete estimate before starting, the work done s as per quote and was finished on time. Very satisfied.
Katherine F.
Hands down this place has the most caring, positive customer service I have ever encountered! About 3 weeks ago I brought my car in with an issue. The guy who worked with me J.J. was very positive, friendly and above all, he REALLY took the time to not only explain to me and educate me on what exactly they were doing but he even took me to my car to visually show me what was going on. I really felt welcomed and cared for at the shop. Then this morning, I had to take my car in again for something that I originally thought was related but as it turns out it was unrelated and they just went ahead and took care of it for me but it wasn't just the effort they put into my car. It was the super positive attitude, and the caring nature that Dave at the shop had. He really makes people feel cared for and really takes the time to explain things as far as what is going on. Honestly he is a person I can tell loves his job because of the values that he puts into the way he treats people and the way he takes care of things. This shop makes me feel like they truly care about getting the job done right and effectively and their positive attitudes in which they really take their time to explain things to customers goes above and beyond customer service. They REALLY made my day this morning. I wish all companies had the customer service that Ace does! Thank you Dave! You made my day! And I feel at ease as if a weight was lifted now that my car doesn't make that noise. You guys are terrific people for helping me out as a courtesy and making me feel at ease and able to learn from you.
Phillip M
Pros
Great service and prices
Dave was great and polite. The scanner for my tire pressure was broke and he fixed it for $80 less then what I was previously quoted at. So if you are worried at someone over charging you (like I am), this is the place to go.
Updated: Since the first time I have visited I have gone back to Ace for all of my car needs. Dave is honest and genuine and I would (and have) recommend ace to anyone I know.
Larry Mavencamp
Easy to schedule an appointment, service when scheduled, price same as estate. Ace is professional & friendly!
Pat Radeke
Great service— in fact haven’t needed to return. Will wait a year and definitely go back
John McDaniel
Trevor and Chris took care of everything right away and communicated with me on time. 5 Stars Service was above and beyond what I expected. Great to work with !!
Stephanie Lowe
I love this place! They're always super friendly and very helpful.
I came in last month with one flat tire and another tire leaking air, so I had all of my tires replaced. And as my luck will have it, and got ANOTHER flat tire within weeks of having them replaced. I was able to drop off my flat tire, and they had it replaced for only the cost of labor. I was worried I'd have to buy a whole new tire, but they did that for me!
Bonus because it's conveniently located to me, and there are many food places in the area of you're hungry and need to wait.
I will definitely keep coming back here and would highly recommend it!
Gina Buzzelle
This place is awesome. I've had my '99 4-Runner towed here a few times for various things over the past 6 months. Not only is it super convenient for me as I live right up the street, but the customer service and professionalism is outstanding and I trust the knowledge of the staff. Very comforting when you have a car with 200K+ miles on it. Thanks Dave and crew, you guys are the best. My rig is running great!
Scott Strannigan
Very professional, knowledgeable and trustworthy team! Always quick to get me in, and keep me up to date on progress. Have a Honda and a Subaru serviced here regularly, most recently have had brakes and a steering rack replaced. and love that they except UPS deliveries!
Andreas Harnecker
Found myself with 4 bad tires and they had no problem taking the car in with no real notice and they were nice enough to wait for me to come get it even tho it was a little after 5. Super nice people that made things super easy , thanks again.
Robert B
Dave and his team have been a great help the last two times I have gone in. Friendly and efficient. I got all four of my tries replaced. Dave made it simple and easy with getting me setup with tires and at an affordable price. Will continue to go back in the future.
Greg Tolmie
Ace Auto is fantastic! I always take our cars here as their pricing is competitive and Dave and his crew always get the job done fast. Yesterday I dropped my car off unannounced to get the windshield replaced and oil changed and both were done in half a day. I recommend Ace Auto to anyome in north seattle
Kyra Butzel
We use Ace for our 3 cars. They have been honest, fair priced, and easy to work with. When the VW dealer gave us a video of thousands of $$ of work on our 2003 Eurovan, I showed it to the Ace team and we went over what repairs were BS and what repairs could be done for less. They saved me much money.
Erik Van Eaton
Outstanding shop with super friendly crew. Very knowledgeable about both my new Prius and also my old Subaru! Faster and honestly more thorough than the dealerships I've been going to!
Artsydonna
Great communication, service and attitude. I will be recommending to friends.
Dalton Limmer
Brought my car in for a general maintenance look over and their report came with all the things I was expecting to see. No surprise maintenance issues to try to run up the bill and the work was done in a day and a half. Can’t beat honest and quick in car repair shop.
Quintin Lew
Great experience with the staff, speed and quality of work performed by Ace Auto Repair. They accepted an appointment on short notice and they were very professional upon check-in by explaining all the work to be performed. The waiting area was clean, open and safe. Overall, highly recommended.
Karen Hays
Urgent tire situation with a nail the day before Thanksgiving! I know, I know, we weren't supposed to be going anywhere this year, but I still wanted to pick up the take out bag my friends were preparing for me. Ace Auto got me in same day, did the necessary tire swap (nail in wrong place, couldn't be repaired), and got my car back to me before the end of the day. It's only been 2 days now, but so far so good, the tires are in place and performed well enough to save my Thanksgiving! Gratitude to the entire crew at Ace.
Boram Kim
Ever since I have moved to Lake City, I have gone to Ace to take care of my used car. David and other mechanics are always courteous and friendly. I also find their explanation on the issue with the car easy to understand (and feel comfortable asking when I don't). It's an experience I didn't get while using other, franchised auto repair shop I had used for several years.
Daniel Anderson
These guys were super helpful. I came in for new tires and they asked if there was anything else wrong with the vehicle. There was a weird sound coming from a belt or a bearing that had just started happening a few weeks before. It was not the alternator that a different shop told me it was, because after getting that switched out, it was still making that noise. So I said to check that out. They called back and said it was the drive belt tensioner. They also said I really needed some new shocks and struts. After getting everything fixed in one day. He told me it was going to feel like driving a new car. He was totally right!!! I had no idea there was that much wrong with my car. I could tell a massive difference right away. These guys are great!! Happy to support them!
R W
Easy going guys. Usually finish under or at their estimate. Seem honest and have provided what I have found to be good advice about vehicles and maintenance. Have used them for my Tundra servicing and maintenance for about 3 years. No issues.
Kate Linney
We've brought both of our cars to ACE several times in the last few years. They are always incredibly fair, helpful, & professional. We will continue to bring our cars here for maintenance, tires, etc.
Allison Milligan
The service provided was satisfactory and well-priced. However, I’m extremely hesitant to return to Ace during the COVID-19 pandemic as none of the staff wore masks while interacting with myself and other customers. I would not expect the mechanics to wear masks while in the shop, but was very surprised that no masks or sanitary precautions were implemented while in the office with customers. As I will need further work done on my car in the next month, I will be going to an auto shop where masks are worn. When masks are no longer recommended by the CDC, I may consider returning to Ace.
Greg Montgomery
Complete explanation of recommended repair work all of which clearly was necessary given that car spends a lot of time on unpaved, remote roads-work completed on time despite my last minute addition of power steering fluid flush-first rate operation that I can recommend with no reservation
Roger Williams
My car, a Mazda 6, had several issues: engine light was on, bad rear shock and needed brake service. I dropped my car off and got a call back from Dave that morning. He gave me a competitive quote (had 2 other quotes) and could have the work done that day. The engine light appeared to be a non-issue and he did not charge for diagnosis. I've had the car for a week now with no complaints.
I've read some of the lower reviews and just can't imagine what was going on. Given the location (close to my house) , the costumer server and pricing, Ace will be my local mechanic in the future.
Brad Vorhees
The effort these guys put into customer service is truly remarkable. I thought those days were long gone, but when I come here I'm treated like royalty. They really know their way around auto repair and tires, their facilities are neat and clean, if I have to leave my car it's secure behind their locked fence at night, and their coffee shop style waiting room is SO cool and comfortable -- and FREE! I can't recommend these guys highly enough. FREE wheel alignment or oil change when buying a set of tires?! Amazing! • • •
Tony Earl
Cheerful and professional staff. They answered my questions and concerns with knowledgeable observations and recommendations. Someone checked in several days later to make sure everything was still working perfectly. I will use Ace Auto Repair again whenever I can. I can't imagine better service than what I have received from them!
Victoria Smith
Called hoping for a same day service and they told me to come drop off my car when I liked. Got my oil changed and a couple filters changed. My car was ready in a couple hours. Quick and easy!
maryanne anderson
Been taking our cars here for several years. They do a great job for a fair price, and are mindful of cost vs benefit on our older vehicles. We're lucky to have them in the neighborhood.
Brenda Lillie
While on a trip to Seattle my Prius got a flat. I needed a tire quickly so that I could make the return 176 mile trip back home. Elijah and the team at Tire Pros was fantastic to work with. Elijah was kind and helpful. He made the otherwise stressful situation an overall good experience. My tire was fixed quickly and with minimal hassle. Thanks to the team at tire pros I was back on the road and on my way.
Andie Brent
I came here for a brake fluid flush and to talk tires a few weeks ago and I’m so glad I did. I had a laundry list of things that the dealership told me needed to be done immediately for my car’s maintenance (which I bought from them six months ago, ugh) and Ace gave it to me straight! Only told me exactly what I needed and didn’t try to upsell me. They told me I still had some tread on my tires and not to replace them yet. I’m so happy with my experience here- I will absolutely bring my car back for oil changes, tires, you name it!
Michele Walsh
I brought my car into Ace because I had a slow—but steady leak. I’m in the middle of a major move so this tire problem was almost the straw that broke the camels back!! The guys who are at the front desk are so helpful and laid back. Turns out they couldn’t get my tire off because I didn’t have the key for the locked lug nut. In the end I had to take my car to the Mercedes dealer .... but these guys were so gracious and understanding and charged me nothing. What an unusually wonderfully customer oriented business!!!!
Dennis Moore
The folks were right on the ball. They managed to get a tire, mount it, check the wheel, and align it in pretty short order. They know what they are doing. Will go back there again.
GregRobin Smith
Courteous and professional, took care of me and my car. Kept me abreast of how the repair was going, and even the coffee was good. They had a new person in the office, and (unlike some places I have been) treated them with guidance and kindness, which earns HUGE points with me. I will take my car back there for further work, no question. :-) Happy!!!
Sophie Klein
The folks at Ace are very kind and courteous. So helpful and patient!
My car came back to me in great shape and their turnaround time was quick!
I will definitely be coming back:
Thanks guys!
Mane Guarda
I had a snow accident where I discovered 2 days after how much damage my car endured. I took the car to ACE very early, on my way to work, and I was received by a great team. I got a text message in a couple of hours, which I could not answer until 4:30 pm. However, they started to work on it as soon as I'd answered. Kudos for a great service!
Jordan Nutt
It was easy to schedule an appointment, they provided me with a lot of information ranging what absolutely needed to be done to add on options, and completed all of my requested work within a few hours. The waiting area has strong wi-fi and I was able to work while my car was repaired. Overall, great experience.
Doug Bostrom
Excellent. Not focused on upselling or "job creep," just getting needed work done quickly and without hassles. Delighted to find this shop and worth a flat repair to learn about them. Flat fixed and TPMS reprogrammed for winter tires for less than $30.
Also the coffee is excellent. And I'm welcome back even after spilling the excellent coffee all over the service desk. 😀
Review update (this deserves its own review but Google doesn't appear to support more than one review by one user).
Our Gen1 Chevy Volt experienced a common (about the only common problem for these cars which are otherwise nearly flawless) problem with a front axle producing a clicking sound that presumably will lead to trouble if left unattended. The repair procedure for this is notoriously tricky, apparently because tolerances for the part itself are very tight.
Ace on Lake City did the repair and (as frequently happens with an official dealer repair on the same part) the clicking reappeared. Cheerfully and with no hesitation or quizzing etc. Ace had us bring the car back in, with extremely fast turnaround limited only by how fast the part could arrive at the shop (not long).
This must have been a particularly twitchy assembly because to our surprise the problem came up again. Again, no hesitation on Ace's part, no quibbling, just "get her in right away and we'll make it right."
All this work without an additional dime of expense on our part and very little loss of use of the vehicle. It just doesn't get any better-- it can't because there's no way all of this could have happened faster and with less hassle. Extraordinary.
And I'm happy to report that subsequently the noise has not returned, quite a few thousand miles later as this car is now living in Texas after having been driven there and quite a few miles since.
Hats off to the guys at the Lake City Ace Auto shop. :-)
LJ1 Williams
As someone born and raised in the Midwest I appreciate the friendliness and professionalism that you get working with a local business. Ace Auto always provides great service, keeps it straight about what’s going on with my vehicle, and do great work for a great price. 5 Star Service and 5 Star Customer Service.
Jessica Kelliher
I had a flat tire and they patched up for me quickly and for a lot cheaper than I would have thought. ($20) They also swapped it back with the spare for me! I'll be going back next time I need something for my vehicle!
Edit: I went back to this shop to get new tires and they did a great job! I am not sure how competitive their price was, but I paid ~$400.
Matthew Manzi
I arrived at Ace after walking out of a big name tire store due to being told it could take two hours for them to check my tire. Ace was very friendly told me they could look at it right away. They quickly had a diagnosis as a leaky valve stem/ tps unit and it would be just a ten dollar part. Five minutes later my car was done and they didn't even charge me for the part. They will be getting my business in the future and I will also tell my friends as its always good to have a auto and tire place that tries to do right by the customer.
coco cook
I requested an estimate thru the yelp app and Dave the owner responded in very short order. One company responded before him but I thought 118 was high and deferred. Dave quoted a significantly lower price and he had great reviews so I booked via text with him. I went in the next day at the appointed time and explained I needed an alignment and rotation because I was driving back to LA. He came back before doing the work to let me know one tire was showing significant wear. I had a total check up at the dealer some months ago and changed 3 of the 4 tires because the 4th still had notable life and the bill was already running over 2k. Dave said I could still drive on it for a bit but driving 1100 miles to LA, I didn't think was worth the risk so I had him order the tire. He said he would order the same model to match. The next day he explained there are 3 models within the model because Yokohama makes 3 different tires for the prius V. For me there was little enough difference between them to forego the one he received. He didn't normally stock Yokohamas so he had to research it before calling. I really appreciate the time and care he took before calling me to offer to send it back. I went in to get the work done and he showed me on the machine that there was something up with one of my tires. He showed me that the numbers were within tolerance but one was a little tweaked but still within normal limits. It was a heads up to watch that one and because he could not adjust it just right it might still pull ever so slightly. Dave is the owner and he serviced my car personally. I would highly recommend Ace Auto to anyone. Dave is fanatically honest, keeps an immaculate shop and is just the nicest person I've met in Seattle.
Fabian cortez
Great people, I've had some difficulties on my end with my wheels and they've given me great options. My mother has also gotten tires from here and they are still going strong. Great service all 4 times I've gone here
Anne McCormack
These guys are great! I discovered a leaking tire late in the evening, and needed it fixed so I could go skiing in the morning. I left a message, they called me back first thing in the morning, and actually got me in before they technically opened. Ski day saved!
Brian Gardner
I’ve been goin to Dave and his crews place for several years now. All my fleet vehicles and personal vehicles get done here, matter of fact I drive 50 miles one way just to make sure the job is done right, and it always is. Can’t talk them up enough, seriously. If yo live in Seattle or the greater Seattle area and need some tlc. For your vehicle, give Dave a call, you won’t be disappointed.
Melissa Blue
My car broke down right in front of Ace while I was on my way to Discount Tires to get my tires replaced. Dave informed me that there would be a $90 diagnosis fee, but that I would get $45 back if I decided to get my repairs threre. As it turns out there was just moisture in my distributor and so nothing needed to be replaced or changed. However, I got a quote for the tires that I wasn't originally going to get there and was also told I needed an alignment. So I went ahead and got the alignment and tires done. When I went back to pick up my car they originally forgot to charge me for the tires, but I went back in to have them charge me for them. I asked for my $45 back but was told that they wouldn't credit me that because it was a different issue. I'm annoyed that they refused to credit me back the $45, because I could've chosen to just pay the diagnosis charge and not have gotten the tires or alignment done, leaving them out of $230. I understand they did some work but the point of that credit is that the customer is already going to have to pay for other parts.
Davy R
“Cat Security” makes top-of-the-line theft prevention devices for catalytic converters and they recommend Ace Auto Repair for installation. Ace did a great job, completed on-time for the quoted price. Thank-you Ace!
Zoe Parr
Have used Ace Auto Repair on a few occasions for new tires and tire repair. Have appreciated their customer service - have fit me in quickly and prices always reasonable. Will return.
Joseph Mosey
They helped me out a difficult situation. They honor their tire warranty. The work they have done for me has been quality.
findig productions
I requested an estimate thru the yelp app and Dave the owner responded in very short order. One company responded before him but I thought 118 was high and deferred. Dave quoted a significantly lower price and he had great reviews so I booked via text with him. I went in the next day at the appointed time and explained I needed an alignment and rotation because I was driving back to LA. He came back before doing the work to let me know one tire was showing significant wear. I had a total check up at the dealer some months ago and changed 3 of the 4 tires because the 4th still had notable life and the bill was already running over 2k. Dave said I could still drive on it for a bit but driving 1100 miles to LA, I didn't think was worth the risk so I had him order the tire. He said he would order the same model to match. The next day he explained there are 3 models within the model because Yokohama makes 3 different tires for the prius V. For me there was little enough difference between them to forego the one he received. He didn't normally stock Yokohamas so he had to research it before calling. I really appreciate the time and care he took before calling me to offer to send it back. I went in to get the work done and he showed me on the machine that there was something up with one of my tires. He showed me that the numbers were within tolerance but one was a little tweaked but still within normal limits. It was a heads up to watch that one and because he could not adjust it just right it might still pull ever so slightly. Dave is the owner and he serviced my car personally. I would highly recommend Ace Auto to anyone. Dave is fanatically honest, keeps an immaculate shop and is just the nicest person I've met in Seattle. I didn't mean to write a book.
Shawn Pickert
We live nearby, my sis got a screw lodged in her tire, so we stopped by to get it fixed. I have never seen such a clean lobby and waiting area, everything tidy, bathroom spotless. We were told it would be about an hour and a half wait, we were on our way in less than 45 minutes. Beyond that, there was no charge as it was our first time in. There is no question, this family will be return customers!
Sandi Kelley
Second time using Ace's services for my Honda Accord. Very happy with their service and the cost. I will definitely use them again and highly recommend them.
Erin Kimber
Love this place. So glad they're essential during this crazy time. Heard a noise. Didnt thing it was a big deal but wanted to get it checked out just in case. They called me right away to explain the safety hazard the small noise I heard was and fixed it up quickly. Def be going back for all my car needs.
Edward McAvoy
My daughter was recently involved in a fender bender when a car struck the rear side and wheel of her car. The damages looked minor whth the wheel slightly out of alignment. Being from out of the area and on a Saturday we chose Ace auto to take a look at the car. The staff was great even though they were extremely busy we were treated like a priority customer. Dave took the time to look at the car and determined the damage was much more extensive. We left the car there until insurance could make a determination which they ultimately totaled the car. Even though we didn’t have Ace repair the car their customer service was above and beyond any shop I’ve ever been to. I certainly would not hesitate going back. Thank you Ace auto.
Andrew Barton
We were buying a used car and want somebody to look it over, Ace Auto Repair was really flexible and got us in quickly. Gave us a great report, made the whole process really easy.
Marcel Beaudin
Exceeded my expectations in every way. The repair was performed faster and cost less than I expected, AND they explained what had gone wrong and what to look for in the future. I'd give 6 stars if I could! Ace/Tire Pros has earned my business indefinitely in the future. Thanks!
Maureen Wairimu
The Man I found at ACE is very kind, Can you imagine he fixed my wipers in seconds and he never charged me any money. My wipers have not been working for months and he did it in seconds. Amazing. I would recommend you all to take your car at Ace. Thank you Sir Maureen wanjiru
Daviel Salgado
Courteous, timely, and straightforward. Hard to beat from a mechanic nowadays.
Donald Jeske
These guys are professional and prompt. They gave me several different options for tires and great service. I really liked the fact they texted later to ask how my new tires were doing.
Carol Jacobs-Carre
I had a tire blow out and they fixed it within 5 hours... Pretty fast, considering the tires weren't in stick locally! I did get to drive off on my road trip that same day, and was very happy
raisa bermudez
Everyone I talked to was always very helpful and made sure I understood the work being put into my car. They also finished up the big job before the estimated time! They were great and I will be coming back with any other concerns I have!
J kipling
Great recommendations for tires and brakes! Communication and service was professional and prompt. They've been very courteous and helpful and the work quality outstanding.
Lauren Weigel
JJ was super helpful when my truck needed service. He explained everything very well and there was no pressure to purchase anything. My previous shop would always try to nickel and dime me and there was always a huge list of recommendations that never were related to the reason I came in the first place. Ace is my new shop now!
Jeffrey Smith
Ace Auto is the best! We have been using them as dealership alternative for over 5 years now. They are super friendly, knowledgeable, honest and they don't pressure you into extras, just what you need to be safe out on the road.
Andrew Halverson
I drove up right when they opened without an appointment and Dave and his team jumped right on my tire issue. 30 minutes later and a price you can't beat and I was on my way. Very professional. I would highly recommend and will be back myself. THANKS!
Shuo Wang
Dave is the man you are looking for for your car. He did the rim runout and tire balance for me free of charge, and explained everything to me very nicely. Also if you buy tires there it includes lifetime rotation and balance. Will definitely come back for my new tires
dormir turtle
Good crew.
Look, I don't often give 5 stars. No one is perfect.
For this crew, I will make an exception.
Dave, the #1, has an attentive, friendly, outgoing and welcoming managerial style.
I appreciate this in a mechanic shop.
He is also hands on, which I respect.
No matter how good the Captain, it is the Team that makes it happen.
All of the crew on his Team are experienced and technically proficient as individuals.
As a Team, they are united and co-operative with each other.
This enhances their individual skills.
This is definitely an A League crew.
Dave hires only the best from the Puget Sound area.
I have no complaints at all regarding my experience at this shop.
I have been here several times with satisfaction.
I will return.
David Averham
I had a serious problem with the transmission. And I was looking for a reliable and professional place. Luckily I found this place that did a professional job and at a reasonable price. The attitude is kind and patient. Highly recommend.
Darrell Fisk
Dave and his crew are top notch. I brought my Bronco in a few years back and they hit it into right field. Just the other day I dropped off my Subaru and the hit a homerun in center field. I love this shop and will be going back for life..
Renato Cazangi
Experience was good. Service folks were prompt and explained in detail what the issue was and needed repairs. The one thing they didn't was why the problem happened and how to avoid it in the future. Also, I was expecting a single diagnostics charge - but rather I was charged one for the problem I had reported and another for the engine light.
Sam Penney
I needed new tires, Ace was close to my house, and they were open on Saturdays, so I went in for a quote. JJ gave me a couple options and explained the pros and cons of each one clearly without any pressure or up selling.
I prefer to support local businesses, but I also thought that a franchise of a large tire company might have better prices, so I also got a quote from one. Comparable tires there were $21 more each, and installation added on another $7.50 per tire, for a total of over $100 more, plus all kinds of other upsells I didn't need. I called Ace back to order tires before I even left the other store's parking lot. I was pleasantly surprised that I could "come in any time after 9:30" instead of having to meet a particular time slot.
When I brought my car in, there was no wait at all to get the work started. Unfortunately, once it was up on the lift, they found that a wheel bearing needed to be replaced. JJ took me out into the shop and let me see it for myself instead of just telling me to trust him. That was a pricey part, and I was on a tight budget, however, JJ offered to just replace the wheel bearing (an immediate safety issue) even though they had special ordered the tires for me. I decided to go ahead and get it all done at once, and they assigned two guys to work on the car so that they could still get it out in time for me to get to work.
I paid a fair price and left with a good warranty, a safe car, and helpful knowledge about what work should be done in the future. I'm not sure I've ever before had a mechanic tell me that something wasn't urgent and could be dealt with at my convenience instead of pressuring me to shell out more money on the spot. I will definitely come back to Ace in the future.
Ruoyi Cai
Very professional auto service. Walk-in appointments available for tires. Went to them with a flat tire and got it repaired within an hour and a half. Highly recommended.
brooke o
Dave is great! I came in for a check engine light and they were able to fix everything quickly. I would recommend Ace Auto Repair, they have fantastic service and I will continue to go here for anything that comes up in the future.
Marisa Lew
Super efficient work for a tire repair - No appointment necessary and only had to wait ~30 min. Good value as well, would definitely use them again!
naming rights
have had all my new tires mounted and balanced here, along with alignments. prices are inline with the industry, 5 stars for not up selling me all day and being straight up.
Daniel Milsten
Great service! Excellent prices! The shop was clean and there attention to detail was great. These are the guys you want to put your trust in if you have any issues with your car. One stop shop!
Heather Mueller
Friendly, fast service for a good price! Never feel like I'm getting ripped off, which is a first for me at most car/tire places.
Christina N
The service was very quick, they were very thorough and honest, and walked us through all of the options and thoroughly explained the issues with our car. Dave was very helpful. We'll be back!
Marci Chastain
These guys were knowledgeable and friendly when I called stranded on the side of the road. They helped get me taken care of quickly without trying to take advantage of me or the situation. I would definitely recommend giving them a try. It is obvious they care about their customers and want to provide good service.
Julia
I don’t live in Seattle so I don’t have a regular mechanic here, but I took a chance on Ace and wasn’t disappointed. The staff was super friendly and helpful and the service was quick, high quality, and reasonably priced.
Kristin Lewis Hurvitz
Ace Auto Repair came highly recommended by our neighbors. I so appreciate their honest quotes for work and being friendly and available. Their work is top notch!
Rachel Cahan
This place was so wonderful and made my experience, quick, easy and reliable. I was able to get in so fast and they were very honest with the results of my car. I will definitely be going back and will recommend them to my family and friends.
Lauren
These guys are the best! We have been taking our cars to them the past 3 years and can always count on HONESTY and excellence. Can't say enough good things about Ace Auto, they rule.
Kimberly Wolfe
As always: excellent diagnosticians; professional work done right the 1st time; car ready on time; clear channels of communication; no scare tactics or taken advantage of because I'm a woman; basically - no B.S....and did I say friendly? All these things are why they've been my mechanics for the past decade. Kudos, guys!
Merij Kris
I really value how quick they are to squeeze my car in for tire rotations. I’ve always felt like the workers are professional and communicate very well.
Jason T
Fast and honest about prices. Tires are working great.
Julia Ruark
There was a long line at a big name tire shop nearby so I stopped by Aces instead. They assisted me right away, found the cause of my leaky tire, fixed it and I was back on the road 20 min later! And they didn't even charge me! I will definitely be going back.
John Wunderlich
Stopped in near closing time with a burnt out headlight lamp. Dave asked if I could wait thirty minutes or come back tomorrow. He saud he ordered the bulb and it would be there in a half hour. We decided on replacing both bulbs. Waited in a nice waiting area. Part came and only one bulb showed up. Dave replaced bulb said the other would be in tomorrow and I'll adjust the bill. Went in today for second bulb. Excellent service and a unexoected touch to adjust the bill.
Ian Hargrove
I was disappointed at my last visit. But after reaching out to Dave he called me back about the mistake in service. I got refund for the work that wasn't done and was offered a free inspection. These guys are pretty on point about making sure you are taken care of 100% and taking responsibility.
Paris čhiŋčá mniwáŋča
I came it w a flat and they were able to change it out but didn't although were willing to order the tire I needed as well and give me clear direction as to how they would be able to fix my vehicle.
Brady Lemons
Did a great job mounting my 37” STTs.
皮卡丘InUSA
Very nice employees there, Dave is friendly! I was worrying about the cost of investigation and testing since we didn’t know what caused the problem but they eventually handled it professionally with a affordable price.
Charles B
I've been going to this place for a few years now and I feel fortunate to have found them. They do good work and are very accommodating. They also give transparent estimates and clearly indicate work that they see as necessary vs optional. You can't go wrong!
Daniel Yarbrough
I’m a regular customer at your shop on Lake City Way. Last week I was driving by and realized it was time for an oil change, so do I try Ace Auto Repair without an appointment or do I go to an oil change shop?
I figured it wouldn’t hurt to ask Dave if he could help me out, and sure enough he gave me the – Sylvia, I’ll make it happen line – and 25 minutes later I was back on the road with fresh oil, filter etc.
It is service like this that keeps me and my family and friends coming back.
Sylvia
Sonja Baron
Was able to bring my car in right away, and they were very helpful. They explained what was needed, and I didn't feel like they were doing anything that wasn't necessary. Employees are knowledgeable and friendly!
Samantha “Sam” Berg
I went in with a flat tire and they were able to fix it right away. They were super friendly, knowledgeable and affordable! They made a potentially painful experience super easy. I’ll definitely be back.
Carly Albert
10/10 recommend! Had issues with my car, drove right up (no appointment) and had it 100% fixed within 24 hours! Super friendly people and helpful!
Thomas Pierce
On an out of town trip through Seattle, I started noticing a whistling sound each time I went up hill or accelerated to pass. I pulled in to Ace Auto Repair on Saturday. Even though they were already busy with other vehicles, Dave had his mechanic Chris take my truck for a drive. Chris found the problem to be a faulty clamp causing an air leak. While under the hood they also noticed my serpentine belt was old and starting to crack. They replaced both the clamp and belt, and within an hour I was back on the road! Thanks for working me in, solving my problem and giving me more than a fair deal. You guys have earned my repeat business and prove that customer service is still alive!
Samantha Bennett
Every experience I've had here has been positive. They are helpful and get the job done. They also are transparent with other issues that may need fixing soon, but do not pressure you and overwhelm you with having to make those changes.
Raven Mullins
Need to give these guys more props. Worth driving out of the way if you need to. They got my horse trailer on the road for me this last summer and are doing some work on my truck right now. I've never been comfortable taking my vehicles to auto shops because there's always a fear of being taken advantage of. Not here! Straight forward, fast, honest service.
Oh yeah! Google map's street view picture was taken while my horse trailer was there!
Medi Belay
They’re very good Especiallycustomer service!
amanuel demissiew
They did my tire real quick and they are nice people to talk . Thank you Dave and everybody and I will fix my brake soon and I will see you guy’s
Louisa W.
Chris and the team here are very professional and efficient! Also charged fairly, I highly recommend this auto shop!
Greg Akselrod
Squeezed me in for a flat repair. Super nice, great work, will be back!
daniel jordan
Amazing locally owned and operated business that gives the extra effort to make sure customers are satisfied and have a good experience. They also have great pricing and work to meet your budget. I highly recommend this place.
Nick haggard
I appreciate their good work and willingness to talk me through the issues with my car and the options I have.
Mai-Chi Pham
Patched my small tire leak in about 2 hours during a busy Friday. Staff were friendly and efficient. Will come again next time.
Rajesh Appalla
Needed to replace tires on a short notice. The staff was very accommodating and delivered on their promise. Great service and true professionals.
Jimmy Orchow
These guys do a great job every time. Fair pricing and great service everything you need for your car needs.
Justin Fitzjarrald
Super helpful and friendly. We stopped in with a flat, Ace put the spare on so we could continue our errands and called us when our new tire was ready. They have my highest recommendation.
Alexandra Sipe
Why would anyone go anywhere else? We got tires from them and they were able to fix a flat quick and easy when we ran over a nail. Will return upon the next disaster.
Rain Jade Society
The ACE team is fast, professional and cares that you understand what your car issues, fixes and alternatives. Thanks Elijah, Trevor and Dave for giving me a run down.
Da Zhang
They fixed a leak in my tire the same day, now it's working perfectly and the cost was very reasonable. Would certainly use them again!
Katy Nolan
Went to ace auto for a tire to be patched they were so amazing and quick! Very helpful with what else I need to get done with my car! I recommend this place to anyone who needs a car fix!
Alex Strazzanti
Excellent customer service. Very courteous and professional, clean and spacious waiting area. Will definitely be back with my car repair needs and recommend them to my friends.
Hannah & Matt Lemberg Jeffcott
Been going for years, a very trustworthy shop that stands behind their quality work. And accommodating to working with my busy schedule!
Cameron Martin
I had a nail in my tire and they were super quick with a patch up. Great and friendly service, and I appreciated the heads up on some other stuff I’ll eventually need.
Mike Rall
Just the best service (customer and auto) I've ever experienced.
90,000 mile service on the Tundra and new tires on the MX-5
On time and on point...Dave's the man!
Patrick Bowling
They fixed my car including fixing problems I was not aware of. Price was reasonable and it was all done in less than 24 hours from when I first called in.
T. Shannon O'Donnell
Fast, easy, communicative, what else could you ask for? Dave and his crew at Ace Auto Repair and Tire Pros were exactly what I was looking for and took care of me in a day. Keep it up!
Dustin Barnes
I drove from Georgia to Seattle and found a nail in my tire. Stopped here real quick and Dave stopped what he was doing, fixes my tire and had me out the door in 20 minutes. Can't beat local hospitality.
Adam Pely
Came in with what I thought was a slow leak in my tire. They took care of me in 40 minutes while every other shop in the area estimated at least a day before I’d get my car back. The repair cost $27, which I think is fair. Haven’t had problems with the tire since.
Girts Folkmanis
Got a new set of tires + install + alignment. Ace Auto people were friendly and responsive. I would use them again.
Joseph LaFrance
Dave and Brian did a great job installing my leveling kit . They also informed me about a problem with my rear brakes and fixed it for me . I definitely will be bringing my truck back for service !
Aaron Zarske
Friendly prompt and professional. I take my two vehicles here for their tire needs and am always pleased with their work and service.
Brian Edwards
Needed a special tire at the end of last year. They obtained it quickly. Just had a slow puncture in this tire. Fixed immediately (screw in tire) at no charge while I waited.
Cynthia Ervin
I needed a new product and help with getting the right size for my car. They were helpful and friendly and I got the part in a couple of days. Very happy.
Matt Winstanley
Been coming here a couple of years and the work is good and the pricing clear. They have a system where they do an inspection and send photos which is good for catching things that need doing.
Jon Russell
I was so impressed with the speed and service from Ace Auto when I needed tire repair. Will definitely be coming back for all future auto trouble.
Victor Broto
Super attentive, quick service. We have always been well taken care, without being pushed unnecessary repairs
A Maley
Seriously impressed! These guys do a great job. They are fast and efficient. Dave has been in the business a long time and is very knowledgeable. Will definitely be back in the future
Chambre Mangiarelli
My check engine light came on and I was able to get an appointment within a few days and get my car fixed up quickly!
Joshua Wessels
These guys are very thorough. My experience was great! I will continue to come back here for all my mechanical needs that will arise in the future. Thank you Ace!
Lee
Best experience I've ever had for car repair. Dave explained everything in a way I could understand, and that's not easy to do. I really dont understand cars. I will go out of my way to come back next time my car needs some TLC.
John Stickel
Flat tire on the way to work- terrible! Went to Ace Auto, tire fixed and ready to get to work in time! Great experience, thanks for the attention on an emergency drop-in basis!
Ashley Chan
The staff are super friendly and efficient. Replaced my tyres and got me back on the road faster than I expected. I highly recommend this crew!
Matt Bannister
Fast and reliable service. Good people who do it right. Price was 1/3 of what Audi was going to charge me. Will be back again. Thanks Ace Auto!
John Thomas
Great experience and friendly staff. I liked getting a breakdown via email and text of what work needed to be done instead of just a phone call.
Samuel wang
Everything is great, the technicians are really professional!
Alejandra Villa
I purchased my tires here a year ago and came for a tire rotation — easy, professional, and fast! Thank you for your attention to detail.
Dayle Ishii
Elijah scheduled the brake flush and gave the price and time needed to complete. Car was ready when promised. They give a 2.5% discount for cash payment.
Andrew Barfoot
Very friendly and professional. They got the job done right and were enjoyable to work with. This was my first time there and I definitely plan to return
Helene Beck
These guys are great. Quick, knowledgeable, helpful and efficient. A great experience overall, they are my go to for all my auto service.
Mark Chang
These folks are THE BEST. Old school service. Friendly, fast, and really go out of their way to get you right. I have recommended several people here and everyone is just amazed. I won’t consider anywhere else.
Christine Beaudoin
They are totally professional, love that they send a diagnostic breakdown by email highlighting what should be a priority! They are the best!
Greg OfCanada
He got me in and out super fast. Great customer service. I found my place to get my tires done.
Danny Chau
They were able to get my tire patched up in less than an hour. Great service and reasonable prices.
Eric Chen
Brought my car here for tire rotation. The staff kindly answered my questions and the job was done as scheduled. Price is reasonable.
Jas Kanwaldeep S.
Had a flat tire and the guy over the phone was able to take me in quickly. Great and prompt customer service along with the price!
Connor Fredericks
They've always been very communicative and transparent with all the work I've had done. Highly recommend.
Ryan Kelly
Came in with a suspected flat tire. Chris and Dave were great to work with and the problem was diagnosed and solved in about an hour. Great experience.
Sean Dunlap
Absolutely amazing service by Dave and his team! We have and will continue to use Ace for all our auto maintenance needs. thank you
Elizabeth Rasmussen
Had to get tire repaired and these guys quoted me over the phone and were half the price of others in the area. Great customer service, price, and quickly!
Hunter Cynova
Honest and amazing service. Dave has been in the Tire and Service industry for years and passes this knowledge to his customers for peace of mind every time.
Lokahi Dorr-Fay
Super quick, kind & professional service!
Mark Abrahamsen
Nice crew. Installed my tires quickly and professionally and weren't pushy about trying to upsell the small fixes that my car needs, which I appreciate.
Chris Koeppel
Awesome place & great customer service. They have one of the best waiting areas around ;-)
Mark W Bryan
Walked in without an appointment and was treated very well. They were able to repair a slow leak within the hour, and were very professional.
Courtney Dowell
I love Ace! I've gone to them for new tires, sparks coming off the back of my car, and a broken window. They fixed my broken window practically right after I dropped the car off!
Hinchy
I had a sudden flat that needed patching. With little notice they were able to fit me in and patch up the hole quickly. Thanks again for your help!
Daniel Sweet
They did a great job, I always give them challenges and they always pull through and Do great work. I have been going here for a couple of years now. Always have had great experience!
Lucia Castellanos
I have gone to this shop for tire repairs twice and for car maintenance once. Everytime I have received good quality repairs. I will come back.
Ken Anderson
Fair and do good work!
Raymond Haynes
They went over everything carefully make sure I understood the basics of the situation on my car make sure I took a test drive and feel satisfied before I took the vehicle away nothing but outstanding service I will return
Phillip Frial
A thief tried to steal the catalytic converter and cut through one of the pipes. The guys at Ace were able to weld everything together and I was back on the road in a day!
Megan Kramer
Great service, extremely professional and friendly team, and efficient. Will definitely take my car back for future services!
Morgan Rosborough
Dave, JJ, and the crew are the epitome of professionalism. I don’t hesitate to send friends and family to this location because I know they will get taken care for a competitive price
Tyler Scott
These guys are great. Needed a bushing pressed, got me in and out and did a great job. Great facility and quality work.
Tyler Parke
Saved me money by helping fix my tires rather than my original intention of buying new ones without need. Will be going to these guys in the future.
John Bigelow
Ace got me in really quickly and fixed my tire while I waited. It's great to have found a local tire guy.
Victor Hsieh
Going the extra mile in terms of customer service and asking how they can do better. Great to see from a mechanic!
Jd Yeats
My truck broke down right out front of their store. And they fixed the problem for free and got me back on the road in 10 minutes. I'll be taking all my vehicles with any future problems here for sure.
Jessica Molinaro
Professional, friendly, and thorough service with excellent communication. Definitely recommend!
Jim Webb
Friendly and fast service. Was able to get my tire repaired while I waited.
Rohit Sharma
I had a fantastic experience at Ace.
Kip Keeney
These guys have helped me out with an alignment a couple of times. Good service and good work. I highly recommend.
Luisa Aleman
Dave was super helpful and really understanding. Did not try to pressure me into anything at all, instead gave me really good advice. Plus the work is perfect!
Judith M Edson
Top notch service and repair. Done right the first time. Friendly, well priced, my go to guys for the best service in town!
Nate Tepp
Chris went above and beyond to assist me with my vehicle. I would recommend this place for all your auto repair needs!
Kim Bannister
Friendly, knowledgeable staff! I go to Ace Auto and Tire for everything and am always pleased!
Blair Anson
The only guy I go to now. Best prices. Fast turn around, thorough inspections. I take any car I buy here.
Hannah Udell
Fantastic service. I had a sudden issue and they were able to diagnose and fix it quickly and affordably. Will be going here from now on!
Jeff Mendenhall
Great service and knowledge and on time and very up front and accurate about costs. Will be using Ace again!
Madeline Lee
They always do the right thing and help you understand what’s going on with your car. They always go the extra mile. And the owner is super nice!!
Devan Anhut
Helped with some snow tires super quick and reasonably priced!
Matt Pierce
Had a suspension system installed. Was a tough job and these guys were awesome. Fair price and quick.
Wissam Kazan
Great service and very courteous. Didn't make me wait at all and were very professional. I will make that place my official car service place!
Joel Kotler
Great customer service and trustworthy auto shop that does good work. What more could you ask for!
Sam Cook
Great people. Friendly and fixed the problem I was put in by another company. I should have gone here first! Support our locally owned businesses.
Joe Lee
I went in for a tire change and they were prompt, clear, and helpful with options. There was a recommendation during the change which I passed on.
Brad Harris
Fantastic work, honest team and would definitely go back!
Greg Forrest
Informative, provided options for tires, and great care. They were very fast to get tires in and replaced.
Janine Richards
Best price around for having an alignment done on your vehicle, great customer service
Qilong Du
Awesome place, awesome services.
Jeffrey Homme
Been using them for years. They’re friendly, service is fast and they charge a fair price.
Matthew Loftus
Great service. Will go there for any future tire needs
Natalie O. Friederich
Great service! Very efficient, good pricing and fast. Dave was really helpful and friendly. I would really recommend this place and would definitely come back.
Neiko Linn
Good customer service, reasonable price, honest and no BS. I’ll be coming back for their services.