Reviews of Toyota of Surprise Service and Parts. (Auto Repair Shop) in Phoenix (Arizona).

Toyota of Surprise Service and Parts

836 Reviews

403 Comments

Auto repair shop

Car repair and maintenance service

13543 N Autoshow Ave, Surprise, AZ 85388, United States

Description

Information of Toyota of Surprise Service and Parts, Auto repair shop in Phoenix (Arizona)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Toyota of Surprise Service and Parts

Reviews of Toyota of Surprise Service and Parts

Armed Eagle (Armed Eagle)

This was my first visit and was surprised by how efficient and fast it was. I scheduled a 20,000 mile service on my 2021 Tacoma and they had a 2:00pm available which was extremely convenient. I had to wait and the waiting area was very clean & comfortable. The entire stay was less than 2 hours! I highly recommend Surprise Toyota for any service requirements your Toyota may need

Angela Smith

Paul was our service manager who was very nice, informative and paid attention to detail. All issues were addressed in a timely manner. I will definitely continue to bring our 4 Runner back for this impeccable service.

Mike Lindsay

Everything thing was fine except, made appointment for our first service on our new RAV4. Waited 3 hours to complete. I do appreciate the excellent wash and cleaning. Sales floor was very clean and neat. Thank you.

Lori Kingery

I was having issues trying to figure out why my cruise control wasn't working. I came in and Carlos met me immediately. I told him I didn't want to take up his time if they were too busy and he said oh no we're here to help you don't worry. He spent quite a bit of time with me driving my car and looking at the possible issues. He went above and beyond what I expected and he was so kind and knowledgeable. Just based on Carlos I highly recommend Toyota service.

Scott McEwen

Ken Cruz is my service Adviser, he has great customer service skills and is very thorough. He will only advise something to be done if it needs attention... He doesn't suggest things to be done just to line his pockets, very honest and always willing to help people... Thanks again for providing excellent service Ken!!!

James Harris

Unfortunately, it took almost three hours for this dealership to perform very basic vehicle maintenance and routine inspections. When I first went to this dealership in 2018 for the same services and maintenance, it only took 1 to 1 1/2 hours. The time has doubled over 5 years.

Anna Martinez

I love working with Shane! He's really helpful and has done more for me than the dealership I was with before. He's kind, patient and looks for solutions to any problem I came across.

Moriah Battershell

I had a great experience at the Toyota of Surprise! Everyone was super friendly and helpful. They gave me the information on my diagnosis in writing via a mobile app which was really helpful so that I didn’t have to remember all of the details! Then I could choose which services I wanted to have them do. They ordered me a Lyft to and from work, put new batteries in my key fobs, and got my car washed.

MARICELA VELASCO

Toyota of Surprise is awesome! I took my car to take care of maintenance & Kenneth Cruz is usually my Advisor. I was extremely impressed how they took care of me by offering me a “Lift” ride to drop me off @ home & pick me up. This location has also made me feel they have my best interest in mind. I was so impressed that during the repair service that they had my vehicle, I received a video chat of the gentleman that personally worked on my vehicle & that made me feel that they take pride in the work they do & put a face to who took charge in my repairs & he explain what he did to my car. I also received text messages with updates. Thank you for going above & beyond for your customers. I will definitely keep bringing my vehicle to this location for all my repair/maintenance needs. You have a loyal customer!

Mark

Excellent, friendly service. They got me in within one day and repaired wire damage to a sensor. My Sienna has been running great since.

Daniel Mead

I was glad not to wait in the Lobby as this dealership has a contract with Lyft. My Car updates were sent via text messaging. I chose all of their service recommendations. I didn’t dread the process.

Earl Dums

I was taken care of by ERIK SORIANO and he was courteous, cheerful and attentive to my needs. ERIK often took care of me when vehicle washes where FREE at Toyota of Surprise. Bring those good old days back.

Robby Pernudi

Service was quick and convenient. I was able to drop off vehicle and pick up the next day after work. Ride share was offered if needed.

Delta1441

I was very happy with the customer service I received from Paul at Toyota!! Very friendly and attentive. He quickly took down what I was having an issue with and called a Lyft ride because it was going to take an overnight to get it done. Next morning he called and said it was ready and sent a Lyft ride and quick trip into Toyota and I was outta there real fast and very happy!! Toyota of Surprise and Paul are doing it right!! Thank you for great service!!

Chris or Megan

My second visit to this business. Nice facilities with polite and professional employees. I’ve been working with Service Advisor Junior Solorio and have to say he’s been excellent to work with.

Jackie Oster

They are so nice! It was done way before the allowed time. I definitely recommend Erik Soriano ! He was so nice and his customer service skills were so appreciated! I give you definitely two thumbs up. Keep up the great job!

Bob Petit

Our first visit to the service center and we were extremely pleased with the service and our service manager Paul Watz. We were kept informed of the whole process with texts and phone calls, and given options for getting more service completed with no pressure, which we had previously experienced with other providers. I would highly recommend this service center and Paul Watz!

Joe Krol

Had my 15k mile check up done. They said it would possibly take 2-2 1/2 hours. Less than 90 minutes later I was on my way home. Everyone I've dealt with so far has been professional and courteous.

John Brunton

Extremely efficient appointment app, Ken in service department was outstanding. Best auto service I have ever received. Will not hesitate to use again. Will shop for my next auto at this dealership.

Lisa Neagle

My service rep was excellent. I drove 3.5 hours to this dealership as I always receive excellent service.p

Mary Jane

Excellent customer service by my service advisor, Ken Cruz. Had a few services done, so far I don’t have any complaints. Everything that is being done is always well explained as well, so no surprises.

Lance Janaskie

Car was in for 6 months service. Basically an inspection of engine and related systems. I waited 2 1/2 hours for the service to be performed. Unfortunately the manager neglected to inform me when the car was ready resulting in an additional half hour wait. when I inquired about the status the manager said he thought that I was picking it up and not waiting in the lobby. Otherwise the service was performed as needed.

Jeff V

I drive a Toyota Camry Hybrid and I've been a Toyota customer for years. Service is always excellent, honest, efficient, and the vehicles are well-made and hold their value over time with the necessary proactive maintenance, which I have done regularly.

James Steiskal

Got in the day of and was out in less than 2 hours total. Staff was friendly and I really appreciated the vacuum & car wash. My work truck smelled wonderful afterwards.

Sabina Massey

They were quick and very polite! I love the energy they gave Paul was so kind.

Sylvannah Gates

Since day one I have been working with Alex and I wouldn’t have it any other way. The work is great, the customer service is impeccable, and Alex does a great job giving me a thorough review of my vehicle and it’s service needs.

Venita Brazier

Needed to leave the car overnight to finish all required maintenance. Dealer got me a ride home and back the next day. Really appreciated their excellent customer service.

Tiffany Shallbetter

Fast and efficient. Main guy, Junior is great! The only thing I would consider changing are the work ethic of the kid/guy who is supposed to bring your vehicle around when finished. He walked halfway out to my car then pointed at it and asked me to get it myself in the rain instead of driving it up to me. It’s just a lack of customer service there. Otherwise this dealership is great.

Juan Torres

Friendly, attentive and quick, very happy with the service, since I was visiting from out of state, much appreciated the service, sincerely

Edward Aguila

What I loved the most is even though I didn’t have an appointment they did my oil change. When it came time to pick up my car, the associate addressed me by my name. I will definitely go back to get my car serviced and some day get a car.

Timothy Dalton

Diagnostic service done to perfection. Technician found the problem quickly and continued to check for other problems. Very thorough in the work. Got my car running beautifully. I've never been disappointed at this dealership.

Robyn Calton

It’s nice but needs to improve in getting you out the door faster. 3 hours for a tire rotation at a 15,000 mile service is totally unacceptable. To make it faster I told them not to wash my car and it was still 3 hours. Need a fast lane and a oil change lane to help get you out sooner.

Michael Wippert

Recently had tires rotated and warranty work done on out 2021 Avalon. Sensor for automatic headlights had to be replaced but the part was not in stock. Mitch ordered the part the same day and had it installed later in the day. Excellent service!

Rick O'Brien

This was our first visit and everything was excellent from time I made appointment through appointment. They were efficient polite and courteous. The wait time was less than expected all around great experience!

Randy Williams

Ken is the one I go through for anything I need done. He’s always courteous, professional, and helpful. Works hard to get the services I need done. Great experience.

Jeff Ekery

Eric, our service advisor took care of checking us in quickly and had the work done in record time. He is a top notch advisor.

Leslie Vernick

Toyota does a great job with customer service. Besides completing the service in a timely manner, my car was washed and my shuttle was a Lyft both ways while service was being performed. Paul, my rep, was great.

Richard Cuomo

Came in without an appointment after a road call with a tire blowout on the road, brought my tire in had it replaced under warranty assistant service manager Kenneth helped me and was excellent I would recommend him highly and all the crew that got me in and out in a reasonable amount of time without an appointment. Thank goodness I had tire warranty included in the sale of my truck, it paid off!

Mike LaValle

Went in because 15,000 Maintenance Required notice appeared. They were professional and courteous - unfortunately the notice is still on.

Barbara Bellanova

Buying Used car full inspection. Offered Lyft to pick me up… Junior is awesome… everyone always sooo pleasant n nice . Great place to get your vehicle serviced … Highly recommend… you won’t be disappointed 👍 …

Sue Flanagan

Alex is a great person to work with. He’s always friendly and knowledgeable about what my truck needs. I highly recommend him for all of your service needs at Toyota of Surprise.

William Schlosser

Had routine maintenance done, and was met with extremely timely, courteous and professional service. The waiting area was also comfortable with complimentary coffee, water and tv. All in all, great experience.

Sera Elliott

Friendly, clear and detailed information about my vehicle. Considerate about my long drive to reach them. Clean and comfortable waiting area.

Marisa Blanco

My dad took my car in for me. He had no issues there. I was able to sign all of the paperwork electronically and pay for my service without even being there. Very convenient.

Paul Bruney

Its my pleasure to use this dealer/ maintenance crew! But it doesn't take six hours to do a break job on the front end. The person checking the rotors on the front end needs further training on how much wear is within the scope of turning the rotors. Don't be like other dealers and tell someone they need something they don't.

Brian Collins

Staff was very friendly and informative. First encounter with this dealership but will continue to take my car there for routine maintenance.

Nick Robertson

A piece of molding was missing and the attachment grommets on some more trim were broken. They fixed them all and were very nice about it

Al Aldrich

Ken was my service advisor. Good guy, explained what they found and a couple of $$ things they will need to do at my next service visit. Can easily recommend them.

Richard Call

Service person was Erik Soriano at Toyota of Surprise, Az. Erik took great care to have my service done right and had my car washed as well. Do not hesitate to call and ask for Erik you will have great service. The waiting room is spacious and free Starbucks machine, it has all kinds of hot drinks. Couches and individual tables and chairs. 3 large TVs too. Richard

Mary Stevenson

Toyota of Surprise always does a good job with my car. Junior is my service advisor for 2 years now & he is wonderful!

Gabby S.

Paul is the BEST!! He is very personable and honest. He will not take advantage of you and he allows you to weigh in on decisions regarding repairs for my car. The best service in AZ!

Stan Celestian

I made an appointment to have the oil changed on my Tacoma. I brought the vehicle in to the service bay. I was met by my service provider and signed a paper in a couple of places. I left and came back to pick up my Tacoma.

BETSY Dossett

10,000 mile service for 2022 Hybrid Sienna. Erick was advisor. Done on time, communicated status. Let me know when finished. Great car wash before checking out.

Mary Pena

We always receive awesome service and care at Toyota of Surprise. Our service specialist, Junior, aways makes us feel important and that our vehicles will be performing at their best. Thank you Toyota! Thank you Junior!

Melanie Dela Cruz

Staff (specifically Junior) was polite, knowledgeable and patiently explained things really well especially to someone who lacks knowledge of automobile 😊 he kept me updated with the repair status, vehicle was kept for a week due to major repairs of 2001 Toyota 4Runner. I strongly recommend this location, our experience have been positive and satisfying. 👍🏼

Andrew Leary

A recall was performed for my Camry. Everyone was very professional. Was a really good experience! thank you!

Mark Flynn

Dropped off in early afternoon and staff were prompt in performing the intake services. They called with an update based on general inspection and vehicle was ready ahead of agreed upon time.

Scott Palmer

Great service a little slower than usual but still good.

Chris Tarling

Took over two hours. Friendly service. Nice waiting room.

Mark V

Great appointment availability and speedy service. I switched to this dealership because they still offer lyft service and was pleasantly surprised at the great service I received.

Fernando Solorzano

Purchase my vehicle here and had a great experience with the sales and finance. Now the service department handles everything for my vehicle. Just drop in and hand the keys over and the rest is a breeze. Ken is efficient and always happy to help. Would definitely recommend to anyone looking for a new car or looking to get their vehicle Serviced. If I could I’d give them a 10 star rating!

Sue Boudreault

They did an awesome job.aa long as you don't mind the 2 and a half hour wait.

Frank Staley

My service experience was very good. Did everything I wanted and made some good recommendations. Told them to check the air filter and go ahead and replace if needed, they said it was fine, that is a tell that they are an honest establishment. Highly recommend Erik Soriano as a Service Advisor.

Jen

Bought my 2021 Rav4 there and the service has been top notch! Very happy with them.

Cindy

I love my service rep, Erik. He is always pleasant, helpful and professional.

Stephanie Chavez

Received as always courteous professional service from at time of drop off with Chad and again with Shane when I came by later when my Camry was ready for pick up. A couple of great guys. Oh, and great job on whom it was that did my car wash, thank you!

Eileen Meneley

Staff were very nice. I liked the status board that kept customers informed about what stage their cars service was at.

Julie Romney

10K check up! Thank you Shane!!!! I dropped off my Toyota then had a Lyft take me home. The Lyft picked me up n took me back. Very convenient, incredibly professional n they detailed me car. I’ve never been happy to drop off my car for service. Toyota of Surprise change my mind. They even offered me a bottle of water! AWESOME service! The way a customer should be treated!!! Plus I love my Hybrid RAV 4!!!

John Saleh

Great service on my 10 year timing belt service and engine repair. Surprize Toyota is the best.

Christine Stevens

20,000 mile check up. 2 long lines at drop off. Employee came up (not my service manager) asked my name and what was being done. So I gave him the keys and went inside. Was supposed to take 2 hours. At 2 hrs 40 min I went to check with my service manager. He said he had called me. I told him I had waited and no one came inside and called my name. Turned out he had called my home phone. When wrong manager took my keys, he had a patron with the same last name. When he realized his mistake he simply gave my paper work to right guy but didn’t tell him I was waiting and also hadn’t gotten my cell phone number. So I waited an extra 45 minutes. My service manager wasn’t overly apologetic or friendly. Not a good experience.

Brewhaha

Eric Soriano was great. He is always polite and professional and is a great listener. Very satisfied customer!

Donald Murphy

Went in for 115,000 tire rotation and check up on my Tundra. Shop noted my wheel lugs were rounded and difficult to get off. They found some replacements and installed them at no charge. Surprise of AZ is my new Number One shop!

Arthur Henry

My wife and I enjoyed our experience with Paul W. In service and made everything simple, quick and comfortable.

Eric Hendricks

Did a careful check of vehicle, changed oil and even washed the car.

Tom Hickey

Always friendly service place is always clean just a little slow but worth the wait

Keith Strozewski

Much slower than what I expected for just a tire rotation, air filter (interior) and inspection. Got 7am appt. just to be first and it took till 9:45am. They are usually better.

Ulrich Eggert

Paul Watz was very helpful and pleasant. Great service person to deal with. Everything went as expected.

Deb McEnulty

50K oil change and service. Paul was very nice and apologized for the very long wait even though we had an appointment.

iris velasquez

Alex Martínez is very professional and courteous I like how he treats me as a costumer.

Kaye C.

This was our first time going to Toyota of Surprise. The people were very friendly and the waiting area was clean and comfortable. The GM even offered my son a Toyota hat! They were fast and efficient. Thank you!

Terry Hahn

I got in on time. When finished, there was still a service soon message on the dash. A service advisor turned it off for me. Whatever tech worked on my vehicle did not finish their job.

Richard Perez

It was a pleasant experience. Warranty took care of everything. Customer service was excellent!

John Flanagan

I always received excellent service from this dealership 5 Stars Every Single Time

Lyleen Pricor

Sick, the transporter, was great. I did not find the service rep particularly friendly or helpful!!! I felt like he was not paying attention but talking down to me!!! He made me wait a long time at my arrival and was not interested in helping me understand my new extended warranty plan. Last time I was in he was the same way but I thought I would give him another chance. Next time, if I return, I will ask for someone else!!! Love

Marie Ann Tye

Ken Cruz and his team are Excellent They are all Awesome! I was in and out of there in no time. Thank you,

Pat Locke

We had our 35000 mile checkup. We were immediately greeted upon arrival and he explained everything to us. Very courteous and professional. We waited for our car to be serviced and were very surprised when it was done so quickly. We wentvtompay and the gentleman explained what they did and then we paid and were on our way. Such a positive and friendly place to take our car.

Michael Fuller

Excellent and timely service! Junior was our service manager, and was very professional, courteous and straightforward. He's a real asset for Toyota!

Suzanne Putman

I purchased a Rav4 from this dealership and all the regular maintenance is performed by them. They have a great service department where making an appointment is super easy and streamlines into the service department. They even provide a Lyft back to where I need to be so I don’t have to wait all day. I always ask for Eric to be my contact person because he has always taken great care of me.He is thoughtful and professional and does his job very well. Ken is good too, but I found Junior a bit rude and uncaring. He let me down a lot with my ride from work to the dealership. Ask for Eric or Ken! They WILL take great care of you!

Don Walz

Shane did a good job of taking of us.I thank him.

craig plummer

My appointment was with service advisor Alex Martinez. My Toyota was in for the 20,000 mile check up. Oil change, check fluid levels, and tire rotation. Alex did a super duper job of taking care of my Toyota.from scheduling my appointment ?(which I had to reschedule in the same day) and getting the work done in a timely manner. He topped off my service with a car wash! An A+ job by Alex. Thank you!!!

kirk winger

The staff was courteous, professional, and knowledgeable regarding the regularly scheduled service of my Toyota Prius.

Randy Hilton

The automated virtual assistant needs to be replaced by a human being that can direct calls appropriately. I found it difficult to use as what I needed wasn’t on the menu of items it could address. Then I had to wait for 20 minutes to speak to a human. Very disappointing. I think you need to layoff the tech assistant and focus on customer service. I believe you’ll have more happy customers. Once at the dealership everything went smooth and found the staff most accommodating I’ll come back as long as I can speak to my service rep on the phone that helped me with my initial visit.

David Schellinger

Clean and comfortable waiting area. Service advisor knowledgeable and he explained everything satisfactorily.

Mariah Norris

Shannon was the best! She worked hard for my husband and I to get the car we wanted and kept in contact with us throughout the process. Camrys are hard to get right now, so having her on our side to help and working with someone who wasn't ever pushy was so great! If you want to buy a Toyota, use Shannon!!! We drove from Ahwatukee to Surprise to use her because we liked her so much!

Sheri Gingerich

Very good communication from service rep and my car was done on time as promised. Very clean dealership.

June Atherton

I went in for my regular schedule maintenance for 10,000 miles. They discovered the radiator neck had a crack in it and I had been leaking antifreeze. My vehicle had received damage before and was repaired by another Toyota Service company in Texas. The Toyota Service Center in Surprise Arizona did the repair on my vehicle the next day. I was shuttled both days, home then picked up the next day once my vehicle was ready. All the Service personnel were professional and polite. I am very appreciative of the service and respect I received from the staff and the shuttle driver, love his sense of humor. I would recommend Toyota of Surprise Arizona to anyone.

Harold Van Prooyen

I received a factory recall for a Possibly leaking 3rd brake light housing. I stopped at dealership spoke to Eric about the recall snd made an appointment for the following week. I was greeted upon arrival by Eric and left the truck with them. Later he called that it was ready to pick up and told me they found no sign of leakage and resealed the brake light I was very pleased with service and will go back

Patti Hoade

Junior was awesome. I needed to service my truck but did not have an appointment. He fit me right in and took great care of me. I will bring my truck to the surprise location and have junior as my service writer from here on out! Thanks so much!

Nancy Davis

Had a great experience. Easy to schedule service. Efficient!

Chirag Italia

Kenneth in the Service Department was amazing! He listened to my concerns with my 2019 Toyota Highlander and immediately reassured me he and his team would diagnose the problem and provide me options to resolve the problem. Sure enough, he communicated clearly and offered me a quick solution. I agreed to having my vehicle fixed and was out of there within a couple hours. Entire team at Toyota of Surprise have been great to work with. If you haven’t already, be sure to pay them a visit and you will see why they are highly regarded.

Jesse Rosenbaum

Bill Gibson was my service advisor. He was very knowledgeable and professional. From start to finish my experience went very well. The only reason I didn’t give them 5 stars is because their labor charges are pretty steep compared to the competition.

Braxton Hillerman

This was my second visit. Both times the experience was exceptionally good. I've dealt with several Toyota dealerships not in AZ in the past few years. Toyota of Surprise is at the top of that list. Absolutely outstanding care and friendliness! Eric was perfect!

Lacey Sablan

We had spark plugs replaced yesterday on our 05 Tundra. Toyota Surprise had the best price and they also had the best service advisor too. Thanks Junior for taking care of us. They even washed the truck and had it sparkling clean when it was returned to us. We will be back with any future repairs. Thanks again.

Ana Castro

A very pleasant visit qualified staff. They were very helpful and caring

Ian Bryson

Excellent customer service. Always kept me updated with what needed to be done.

Charles Bell

I had all my services done on my Tacoma and Paul was very courteous and took care of everything I needed done. You guys are awesome! Thanks

Mary Wolfe

This was my third Toyota dealership I’ve been to for basic service, within the six years of my RAV4 ownership and was the best out of the three. Even though we were told possibly a wait time of 2 1/2 hours. I questioned why I even made an appointment and I became aware of employee shortage. 1 1/2 hours later we were on our way home. Car washed, too. People seemed friendlier at this dealership and I didn’t feel pressured for any additional services, although I was recommended to watch a few parts for future repair/replacement. Mr. Cruz was polite, and portrayed a positive, professional attitude throughout my visit. I will return for future service. Thank you.

Kyle Ports (azkop13)

I decided to give the service department a second chance after the last less than stellar time. I will say it was a much better experience. Jr explained what to expect and was accurate on the time it was going to take for the oil change. I was definitely not expecting the price however rising prices are normal anymore. Overall all satisfied.

Pelon

Good service they keep you informed before they do anything to your vehicle 5 stars ⭐️ ⭐️⭐️⭐️⭐️

Chuck Rizzuto

All work was completed as discussed at the time it was promised and the car was returned to me nice and clean.

Rick C.

I didn't get an appointment conformation so I had to call a second time, but I was completely satisfied with the service.

Glenn Griffin

They always do a great job. And almost always taking longer than planned.

Mary Scanlon

When I dropped off the vehicle they were very accurate on how long it would take to complete the service almost to the minute. However I’m not sure why it took 2 1/2 hours to do an oil change considering I had an appointment.

Terry Galloway

Did not have an appointment, battery died. Went over and got it right in. Great service

Erin Atchley

Polite and knowledgeable, clean location and very quick with my service! Shane was fantastic!

Ken Moorefield

Good experience. Car wash was awesome. Erik was very professional. All Penske dealerships I have done business with are well run.

Kenny Kramer

Junior and Mitch are the only people I trust in the valley. I've been bringing my vehicles to them for years, and will continue as long as they are there.

Kristina Kohler

New to this location. They were very busy but that didn’t stop Erik, service advisor, from getting my appointment handled on time. They were wonderful and I will definitely be using this location for future services!

Frank Coloma

Alex is always great-gets me taken care of when I take my vehicle there.

Shelly Rai

Eric was the Best! He was able to fit me in with no appointments available. I was to drop off and pick up next day BUT he got it done within hours! The price was also lower than quoted. Surprise Toyota technician and Eric are completely fair in pricing! Such a friendly environment too!

Louise Nemec

This was the scheduled 10,000 mile maintenance. They were quick, thorough and communicative during the service.

Andrew Highes

Replaced water pump and serpentine belt, flushed system completely, added new coolant, was told I had a recall for proper battery and correct battery bracket,the service tech also cleaned engine compartment and washed the car 🚗. Great job , customer service was excellent also …

Raymond Diaz

Alex was great. Had my vehicle ready and washed on time.

J Schroeder

Shane Miyoshi was a great advisor and I will continue to work with him for as long as he works there! Very polite and great at his job!

Carol Flaugher

I came in because my check engine light had been on a couple of weeks. I explained that it was difficult to make an appointment because my hours are very unpredictable being a nurse. They warmed me at the beginning that it could be a long wait. After the assessment was completed it was going to be more than I budgeted for but they were willing to fix my car even with no app. I decided to just let them do all needed while I was there. They all made sure I had a space to do some work I had with me and made sure that I was comfortable. They gave me chips and water and ice. They also had a catered lunch. They brought me a plate. Junior and the lady at the reception desk were very kind. Junior made sure I was kept apprised of the progress. I was in the Surprise Toyota facility from 0800 until after 2pm. I have purchased both of the last 2 cars from them. I have only gone to another shop 3x in 8 years for repairs ( I don't live in Surprise) I regretted going elsewhere each time. Toyota of Surprise is the ONLY car place for me. Thank You.

Paxton Eakin

Staff was friendly. Had a 3pm appointment for an oil change, tire rotation and general inspection of things such as fluids, battery, brakes, etc. All in all I waited about 2 hours from check in to check out. I recommend dropping off your vehicle instead of waiting.

John Norman

Nice, clean waiting area. I usually take it here when in town because service is normally very good. This time however, it took 2 1/2 hours for an oil change and tire rotation 😟. I even had an appointment which I made a week before (they couldn’t get me in for a week). When asked why it takes so long for service he said it was due to COVID and distancing. Service mgr was friendly but not very informative with what was done and if other services were required.

Tammy Hooper

It was nice to hear information about my car that was specific and let me know they really checked things.

George Sell

I had my 2014 Toyota Tacoma 4x4 in for it's 60,000 service. Service writer Alex was very accommodating. Service was done and on time, plus washed. I, personally, thought that total service was a little high! Also, I had bought a lifetime oil change from a different dealer, when I bought the truck new, and it wasn't honored at Toyota of Surprise ! I was under the impression that lifetime oil change was from the Toyota Corporation.

Scott Prince Edward

Alex was tremendous in getting us booked and explaining the process for Service Two at Toyota. Service was finished earlier than expected and car was washed which was appreciated as that is not done at my other Toyota dealership. Definitely recommend Surprise Toyota.

Matt Larson

I have used Toyota of Surprise extensively over the last 5 years. Junior is the best tech rep, he has taken very good care of us from when we got our first Toyota Venza. When we needed a reliable college car for my daughter we asked Junior to set us up with a salesman and we bought a used Camry with an extended maintenance plan. Never been dissatisfied with service here. When my other daughter heads to college, I’ll be back for another car.

Anthony Lodge

In and out in less than 1 hour for my 10000 mile check. 1st time at Toyota of Surprise and will continue to use them. Staff was very pleasant and on point.

Rose Schuler

Toyota of Surprise meets and exceeds all expectations. They make a trip to their service department easy instead of a chore.

Dale a

I've been going here since they opened. Bought 3 cars here, and have never been let down it any shape or form. If fact, these guys exemplify the meaning of Customer Service. And I've said before and I'll say it again, Service representative Ken Cruz is a gem

Andy Cooper

There were some cleanliness concerns that were addressed. Also feel the communication wasn't forthcoming about parts that needed to be ordered, we were told I was done, not that we had to come back after a part came in until I asked.

Gus M

Very happy with the service department. Thank you to Junior for explaining the service needed on all of our 3 vehicles. Definitely recommending to family and friends.

leslie calhoun

Amazing Customer Service, time guarantee was exactly what they said.

Albert Kim

I come here for regular oil changes, just be prepared to wait awhile when you come in to check in and check out. Your not greeted immediately and the level of service and friendly smiles has really dropped off here. The only reason I go here is the convenience. The level of service compared to Avondale Toyota is night and day. It’s a reflection that usually comes from the top

Harold Maresco

Fast friendly service that lived up to its time frame that they had promised

Tooties Grandma

Very accommodating. Paid for a ride when I decided not to wait for service

Joemarie Cruz

The Service Dept. was outstanding and Ken Cruz and his team were very informative and communicative every step of the way. I will definitely return and recommend them to anyone.

Dave Hofmeier

All the staff in the service department are very professional…. They are checking on you and giving updates on your vehicle….. JR is the best great guy and knows his business…..

jon shearer

I’ve taken my Tacoma there for service since I purchased it. They’ve never given me any issues. Always on time with what they quote or very close. Easy to work with. I highly recommend

Wade Thomas

Service did not hound me to purchase extra services not required by manufacturers .

Jimmy Ford

Had the head gasket replaced and other minor work related to the head gasket and cooling system. Vendor took a little longer than expected. Chad did a great job keeping me informed of what was going on.

Ian Maydew

Called on short notice on a Saturday for a dead battery not only did the take care of that but they got an oil change and tire rotation done in about 3 hours. Thank you. Service writer Eric.

Carol Schroeder

Routine 10,00 mile maintenance. Had an appointment and arrived on time. Took them 15 minutes before my service manager came to check me in . People did come by to tell me he was coming but seems if you have a appointment you should be seen faster.

Rachel

I don’t have enough positive comments about my multitude of experiences at this service center. From routine car maintenance, to a recall, to a dead battery, this service department has gone above and beyond to provide quality care for my vehicle. The technicians always leave my car in fantastic working and cosmetic condition, and my car always drives good as new. Undoubtedly the best part of my service is how well informed I am about the services being suggested for or performed on my vehicle. Chad always makes me feel like my car and I are in good hands, and he’s demonstrated nothing but trustworthiness, which is not always easy to find in the automotive industry. I feel at ease bringing my vehicle to this department for any and all of my automotive needs.

Nancy Oneill

Everyone is so friendly and accommodating. They keep you informed as they go along.

ryuujin majutsu

Fast. Friendly. Flexible. Helpful. Thorough.

John Seaberg

Was told upon checkin after making an appt online a week earlier that the oil change wait time could be up to 2.5 hours. Actually took 1.5 hours. Even with a quick inspection thats a long time. I was asked if I wanted the car washed and I said no.

Harold “Ed” Lake Jr

I took my Toyota Venza here for a recall issued on my car. Scheduling, service personnel were top notch. Work was performed as estimated and they even washed my car. Thank you for your caring service of my baby.

Shane Smithwick

Junior and Dell were great to work with. I’ll keep bringing my Tacoma to them.

M Henderson

Greeted quickly by service assistant, then a moment later by my service writer. He was pleasant and took my information and advised I could wait in the lobby area. Advised it would be about 1.30 to 2 hrs, he was right. Asked about if they offered a transmission flash upgrade? As my truck likes to hunt for gears, I realize it's a toyota thing to get the truck in the top gear as soon as possible for gas mileage considerations, but I asked anyways. He said he would ask the tech. Truck was serviced, no mention on the transmission issue. Get home, review the paperwork and no mention that this service was or was not performed. Another suggestion would be to offer a fast lane service option similar to what ford has to offer their customers to get in and out for minor service such as oil changes / tire rotation.

Bill/Susie Venohr

Had to wait a while for check in but everything else was fine

Steve Davis

Oil change and battery replacement Surprise Toyota is the best. Always customer service

Kathryn Munoz

Ken, service advisor, provided excellent service. My car was serviced in a timely manner and he provided excellent communication. I am very pleased and I highly recommend Surprise Toyota.

lubbins83 *

It's fine. I like it. We go often.

John Hogg

Good service, reasonable prices.

William Peters

60 k service, Truck drives like new. Shifts easy, runs great.

Leticia Taylor

Bought a new car here. Fernando was very commutative with me throughout the process.

Michael Lacey

Made the appointment and was done in an hour. I expected to be there for a lot longer.

Kathy Whaley

Just need a oil change and checkup on my Camry. Team was nice and had my car done in a reasonable amount of time.

mike szeredy

Everything was set up as planned and completed on time. Very happy with my agent and the service. I received!!

Bernardo Valle

Great service Junior was amazing in providing advice for servicing my wife's vehicle. Definitely will be going back for all the services on my wife's Sequoia.

Sheila Smith

Everybody over the top helpful and courteous!

Ann Silvia

My service advisor Junior is great. He keeps me informed about services needed and updates as needed. He’s great to work with.

Cheryl Harton

Normal service check. Tire rotation and inspection of vehicle. Service writer very professional and Eric was knowledgeable.

E

Best Toyota dealership in AZ! Paul is super honest and straightforward.

Chris Douglas

Chad was extremely professional, explained all of the work that was being done and gave me straight forward recommendations and pricing. The team stayed late to get my repairs done so that I could have my truck back first thing in the morning.

Barbara Waddell

Erik, made sure I had scheduled appointment and that I had my suv back within time he quoted me. In the meantime, he had scheduled shuttle service for me. I hope you continue that service. It is very much appreciated.

Cindy McBroom

Service is always exceedingly exceptional! Love the people, everyone is informative, friendly. I'll never go anywhere else!

John Ford

The service tech, Junior, was honest with me and explained each area I needed to update on my used Prius that we had just bought.

Kenneth Trebilco

The 6 month Service to my vehicles was excellent as usual and Alex, the Service Advisor was excellent, also!! Thank you!!

Julie Furlong

I brought my Toyota in for a couple of recalls and an oil change, the only complaint that I have is that I had an appointment at 8:40 and my vehicle was not even looked at until 1:00 therefore I did not have a vehicle all day long.

Chris Simeroth

Very quick to assist us as we arrived. They preformed an oil change and inspection and had us out on time

Wendy Sappington

This service department is so well organized and quick to complete the maintenance needed. I highly recommend

John Keenum

Junior is a great Service Advisor. He explains all the issues and what the resolutions are. He is professional, courteous and has extensive knowledge of the required maintenance resolutions. Junior is one major reason we have been a customer for four years.

Andrew Heidecker

Everyone was helpful and professional. Everyone was great and I will definitely return to Toyota of Surprise.

Dave Wallace

Top notch and fair prices- love the fact they send you a video of work needed. Pay online and ease of doing business.

Peter Blanken

Scheduled service appointment. Advisor - Ken Cruz. Positive experience. Ken was personable, professional and knowledgeable. Would recommend service at Toyota of Surprise.

Steve Stanek

Had my car washed and cleaned felt like I left with a new car

Richie Munoz

Very professional and a notch up on customer service!

Brigit Ostrysz

Had my first year service done, was quick & friendly service- car was sparkling clean😊❤️ …

jesus cota

I purchased a vehicle and the experience was amazing unlike other places specifically the other Toyota of Larry H Miller on Bell Road on the 101 they are trash but Toyota of surprise was amazing and I will continue to purchase vehicles from there because Emilio was awesome and taking care of things and did not give me the runaround or lying to me at all and I appreciate everything he has done.

Lydia Snead

Love the customer care and the maintenance!

Daniel Collins

Fast and courteous service. Thanks Paul.

Harold Bouise

Erik Soriano was an excellent representative of Toyota of Surprise. He explained what was going to be done and the length of time it would take to complete the tasks. He was a true professional and answered all my questions concisely.

William Hogancamp

My service advisor Kenneth Cruz was very professional and great customer service

Nancy A Waldron

They replaced the windshield and parking sensors as well as 5,000 mile maintenance. Excellent work and exceptional employees. Highly recommend them.

Daniel Farmland

Check in process can take awhile, but they do a great job once they are working on your vehicle.

Jacob Frantz

I take my 2010 Toyota Tacoma here, I have 300k+ miles on it and they treat it well, runs like new! Jr. Takes good care of me

Philip Corbell

Routine new car warranty maintenance. Everything was great including completion on time! Highly recommend Toyota of Surprise & have already directed others to them for new car purchase!

william earnshaw

GREAT customer care! Best I’ve ever experienced!

Russell Schmidt

Staff is always friendly and helpful

Tim Orrino

Friendly and thorough but they seriously overbook. 3 hours is far too long for this service especially with an appointment.

Jesse Gomez

Vehicle service was completed faster than expected. I was very pleased with the after service vehicle wash. Service writer Alex Martinez was great. Very professional and communicative.

Mike VanBerkom

Very prompt. I was very happy.

jeff mattie

Routine service. Alex Martinez was excellent. Very clean facility. My go to for service, now.

claire eckenrode

Made appointment, oil change done within 50 minutes.

Kurt Schaeffer

25K checkup performed as scheduled and in good time.

james leeds

Very prompt, helpful and courteous service.

Wilmer Kittler

Very prompt and professional service

Sergio Garcia

Shane was awesome, took really good care of us. Thank you!

ROMELIA MARTINEZ

The service advisor Jr., and service team were great! They were able to diagnose and fix my problem.

Greg Lowes

Chad was great! Very professional and courteous. Told me exactly what was going on and what was recommended. Appreciate the honesty and transparency. Thanks

John Gamarsh

Called early in the morning did not have an appointment had check engine light problem they told me to come in as soon as possible they had my truck back to me in 2 hours I call that great service

Amanda Lynn

Kind, easy to talk with/ ask questions to... quick to get my appointment... free car wash to boot!

John Braden

Erik was great. Prompt, polite, and great explaining everything we encountered.

Michelle Williams

I was disappointed that my 15,000 mile service took over two hours. But I gave 5 stars because the staff is so friendly.

Renae Coburn

Everything was good and agent was good but I had to wait for the shuttle to take me home for 1 1/2 hours so I was not happy.

Malinda Simeroth

Very friendly staff and great service and sales dept here. So glad this is where I bought my car from and continue to use for service.

Nicki Forbes-Robinson

Although there was a misunderstanding on my part in the beginning, service staff worked hard to get me out in a reasonable time.

Gary Bigler

I was in for my Toyota Care service. It went great, advisor was very nice and the service was fast which was a great improvement. I appreciate that.

Gordon Tanner

I was due for the 5K service after returning from a vacation to the Pacific Northwest. All personnel I came into contact with were courteous and professional. Very impressive.

Christopher Lewis

The staff were very friendly and helpful with regard to getting me in and out.

Tracy Brown

So normally my service is A+ but it was not so this time they had my car all day which wasn't a problem but when I got it back no car wash no sticker in window to remind me when to come backi have been having problems with my apps in my car not able to use them they did see I needed a software update which they did but its still not working they did tell me I would have to.come back during the week if it didn't fix the problem omg why am.i having a issue with a brand new car its only a year only when I call where u bought the car from I.was tild there was a platform issue its very frustrating

Teresie Howard

They did a great job. Very thorough

Judy Harris

Maintenance for 30K recommended service. Worked me in to accommodate my schedule. Very thankful for that! Friendly, courteous service!

Mark Checchi

Always committed to your needs. Better than Northern California above Sacramento without getting into details on that dealership.

Henry Gavin

Outstanding service from Chad and his technical team. I will continue to use Chad for all my work on my car and truck. I recommend him to all my friends.

Douglas Guerin

Advisor was pleasant and did not pressure me into any services. Was up front about what needed to be done.

Edward Carreras

Alex is the guy that helped me in the service he’s a great guy very knowledgeable Was a very enjoyable

Jeri Welty

The technician changed my settings inside the cabin, when I was told that wouldn't happen. Even the seat position was changed--it's always a challenge to get it back to my preference.

Shelia Rose

Excellent thanks to Paul Watts.

Kathy Mionske

I found the Service Dept. to be very good and carefully explained the service my Sienna Van needed and the cost. No surprises.

Don Bass

Oil change was ok. They asked if I wanted my tires rotated I initially said no then changed my mind. They charged me$29.95 to rotate the tires. This is the first Toyota service dept. That has ever charged me for rotating tires, what a joke.

Linda Verniero

Very accommodating and friendly people.

JUANITA ALFERES

Thank you for the fast and courteous service. Everyone was friendly and helpful.

noelle sheehy

Wonderful service advisor and wonderful service.

R Mendoza

First time visit was a great impression! The place was clean and wasn't crowded. Over all great experience. 👍 …

Rene The Mechanic

Commercial Parts was very helpful and easy to deal with.

Danielle Rowland

Great service! Did my 40K service and tinted all my windows the same day. Junior was fantastic to work with.

John Rebel

Erik is a squared away individual. Great service advisor. .

Richard Hansen

10,000 mile service, appreciated the car wash. Thanks

Tommy

Great dealership all the way around.JT is the best!

Arthur Carucci

Outstanding service from start to finish.

Daniel Yanez

The service was great and quick we only waited a couple of hours watching tv 📺 staff are friendly 😃 …

Michael Nieth

Was good and done in timely manner

Terry Trimble

Great Service! Thanks

Dylan Anderson

Chad! Thank you very much for your kind, informative and hassle free assistance. I look forward to doing business with you again in the near future!

Mike Dean

They do a good job

Sheyla Barajas

Great services and even cleaned my car

Larry Welsh

Very impressed with the service man that helped me. His name was Junior Solarno, I believe!

George-Marga Olijnyk

Took forever even though I had an appointment

Emery Palmer

Excellent service. Can't be improved.

Jeffrey Smith

Ken Cruz oversees the service process. Alex was the maintenance specialist who does an excellent job

Ludry Ebarb

My service was prompt and well done , thank you kindly for everything

Jim Robinson

I have been coming here for 4 years. Great service and friendly staff. Shout out to Chad, my service agent.

Karen Farina-ploskonka

Very professional! Job well done . The cost was lower than estimate.

Deanna DeLay

They were very nice

Vaughn Hickman

On time, and did a good job, were friendly and efficient

Anthony Herman

They said it was going to be around 2hrs and it was.

Christian Curtin

Chad Hinson in service is outstanding! Super professional and is always quick with any and all assistance. I couldn’t be happier!

Becky Koval

I had a horrible time trying to contact my service representative after car was done. I needed a ride from the shuttle but there was no way to reach them. Every phone number I called said I had called the wrong place. Ugh!

Chris Cates

I was about 20 minutes late for my appointment and they greeted me like I was right on time

Mike Norman

Regular on-going maintenance work, i.e., oil, filter, etc.

Fred Buettner

Professional and friendly. Quick service appt. Will definitely return.

Susan Cox

In and out quickly. Nice.

stacie Gener

Very friendly and helpful staff!

ann hazelett

I am still here they have not gotten to my truck yet

BanItachi

Great team and a great place

Joe Books

Went for this 5000 mile service. Takes long like usual but the work was done nicely

Lori Pehrson

The service was good, however 3 1/2 hours waiting in the dealership was in my option excessive.

Kimberley Geurink

Service department is as friendly and prompt.

Lee Harrison

Very professional. Our service rep was and is exceptional.

Gary Neuser

My service rep Erik was very thorough, knowledgeable and professional.

Ms. Kristina

Best Toyota location in Arizona by far!

Rose Barnett

My tech, Eric was extremely friendly and accommodating with my questions, phone calls were returned, all services were delivered in a quick and timely manner

Jon van der Hagen

Fast, efficient, polite, professional

Joseph Aorahim

They get you an Uber to and from your place. Not bad

Wayne Mauler

They checked on a dome light that was not working and found that there was no Lightbulb in the socket and they installed anew bulb.

cherie phillips

Great service! Prompt, courteous and friendly.

Renee Caggiano

Junior always takes care of all the details and is professional. He gives great customer service and very knowledgeable!

Ronda Epperson

Have brought all 3 of our Toyota products in for service and so far so good

Stan Pam

These guys got my truck aligned on their first try where Right Toyota couldn't do after 2.

Mitch Friedlander

The personal touch with professionalism mixed in!! 👍 …

Derrick Dennis

Awesome, and professional as always.

Shelbie Hess

Friendly , remind you of appointments, transparent sand communicative

Gary Mcpeak

They treated me just fine. Took a little longer to get thru with my appt., than I expected.

Cristian Barrera

Ken was awesome! Smooth, fast, simple and easy! Highly recommend! (:

Mario Rodriguez

Professional fast and reliable!

Keith Dorey

Quick and courteous service!

Donald Travis

Friendly Staff Great Service

Pete Samra

Very professional, my car was thoroughly checked. Was ready on time.

Kelcie Hasper

Great Service and good communication. Prompt timing on scheduling

Latrice Jackson-Anderson

Junior is professional and outstanding

Barbara Umbdenstock

Eric was great to deal with. Service was done on time.

James Bucher

Couteous staff and service completed in quicker time then initially quoted.

Carl Strobridge

Make sure to check steering wheel lock after service. Mine was not fully locked and I had the wheel move on me in a turn.

Mike Willey

Excellent service and fast

Neil Graves

They were very professional and polite while servicing my car

gloria garbaciak

Fast n efficient

tyler prowell

Very kind and helpful

Dan Sheehan

Eric, the service rep was great. Thanks so much!!!

David Howard

Oil change tire rotation

Dave Miller

20 thousand mile check . ✔️ It appears the technicians covered the check list very thoroughly.

Deborah Peck

Always polite, professional and clean.

Terri Needham

Great service, always on time and quick!

Ricky Utesch

Fast and friendly service

Scott Boehle

Took 2 hrs for tire rotation and checkup tooo long and I waited

Mary Pena

They always take great care when it comes to maintaining our vehicles!

Deanna Barrier

Oil change and Tire rotation.

Patrick Murphy

Alex is awesome to work with and always keeps you informed!

Tracy Stanford

Everyone in the Parts & Service Department are very helpful!

Joanna Jents

The crew did an excellent job replacing my battery.

Suzann Carnick

Friendly fast service

Roger Carruthers

Everything done same day even though they expected my car would need to stay overnight 👏👍 …

Pat Nowland

I've never liked doing business with a car dealership, it's like playing the "shell game", you rarely get a true deal and generally need therapy afterwards! I recently purchased a 2018 Highlander from this company, the Sales Rep, Keith Willis, was great, professional, knowledgeable, personable (like dealing with a real person). I got a good deal, no run around, the finance officers are the same way, the deal was finished that day, no pressure to buy add on products, everything was lined up and done quickly. If you need to buy a car, I suggest calling Keith Willis at Toyota of Surprise.

live_up 2_lift_up

Alex and the team always take care of my needs of my 2020 Tacoma.

Jerry Basso

Great service and work!!!

Herman Wagner

Fair and honest. Happy to have Alexis

Charles Baker

25,000 mile maintenance. Everything fine. Took a while longer than usual.

Alan Cox

They fixed all the air pressure levels back to normal.

Terry Key

Very good service

Jesse Johnson

Great service. Ken Cruise is a great guy to deal with.

Jay McMonagle

Prompt, quick, and friendly

Tami Sieberg

I had my 20k mile checkup

Sally Roer

Friendly staff and no sneaky business when it comes to repairs.

Chris Sanchez

Always a pleasure

Benyamin Benyamin

Great service

lenna h

Chad is an honest, professional and friendly service advisor.

manhal ayyoub

Service was prompt and excellent

Donna Rowley

Informative, helpful, professional, and prompt.

Ron McKinney

10,000 mi check up

Francis Eko

They were polite and efficient.

Stacy Tagge

Very friendly service department. Junior is the best.

john colborne

Great service!

Austin diaz

Good experience and very friendly!!

Wendy Conway

Very professional and called promptly when car was done.

Hailey Dins

Very professional and quick!

Randy Sifford

Great.

Karen Stanley

15,000 mile maintenance service

kathy masters

Service is pretty good. Prices are extreme

Alexis Martinez

Service was great!

Joann Cunningham

As always great service from Alexis and the crew.

David Surges

Got done with oil change quickly...

Kim Kraft

The staff is always very nice!

Dennis Kruepke

All went as planned.

val val

Their attention to detail is always outstanding!!

Gladys Licano

Ok

Heather Goodkin

Excellent fast service

Scott Moyer

Little wait and work done timely.

Ernest Moreno

N/A

Dorothy jeter

Good service, nice people, great vehicles

A. J. Samusevich

Excellent service. Explained everything.

Judith McHale

Accident damage evaluation

jesse mata

Fantastic service 👏 …

John Ellis

Quick and professional.

John Colborne

Took too long for service (5000mi. checkup) over 2 hours.

Clair Stucky

Friendly and kept me updated on status of my car

T C

Fast and friendly service!

Sharon Berg

They were fast, efficient, and polite.

N'guessan Dsquare

I received a good service

D Hutchens

Good service. Polite and efficient service.

Mike Workman

Great people!

Julian Lustig

Tire rotation this time

mark higdon

Great place! Very well run,

Richard Quezada

Great service.

Kris Dianis

Efficient

danny journey

Fast and easy

H D Edwards

Excellent service and communication

robert brown0717 071742

Excellent!

Richard Hollingshead

every thing went fine.

Linda Stevens

Todd does a good. Job

Melissa Hunt

Easy to work with

Maribel Ortiz

Check services for 6 months

Pam Verga

Excellent service everytime

Omar H

Great customer service.

Joe Figliola

Great Service like always

Frank Gerald

A great place to work with-top notch!!!!!

Todd Harley

Fast and professional service!

beth granville

Always great service !

Dominick Orton

Great job

Tom Schnebly

Friendly fast service

Chris Franciscus

Quick and easy to deal with

Christine Tolber

Alternator needed replacing

Hollie Davis

25,000 check up.

Ronald Gathright

Continue to do good work!

Scott Henigman

Oil change and tire rotation

Jody G

Service Advisor Bill is the best!

Kristin Newman

Fast and friendly

Derek Duran

Erik was Fantastic!

sue allyn

Excellent service.

Jan Rucker

Great service!

Patricia Francq

Excellent service!

Karen

Quick and efficient service.

Linda Naismith

Mr Martinez was very helpful

Colleen Ohoro

35000 mile maintenance

Pam Yantorno

Regular maintenance performed.

Ron Manthey

Tire Rotation and recall performed.

b24hansen

Prompt, pleasant, five stars

Pete Sluys

Prices to high for oil change

Parrish Flores

Ken is awesome!!

Sheri Jahner

Great customer service.

nflor27

excellent service

roshelle naputi

Airbag recall Replacement

Thomas harper

Very polite.

Jassiel Castro

Good customer service

susie oien

Coolant and transmission flush.

Dan Dorsey

Great service

e minor

5K maintenance.

Gary Conder

Excellent.

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