Reviews of Highline Car Care. (Auto Repair Shop) in Phoenix (Arizona).

Highline Car Care

560 Reviews

386 Comments

Auto repair shop

Auto repair shop

1372 N Marvin St, Gilbert, AZ 85233, United States

Description

Information of Highline Car Care, Auto repair shop in Phoenix (Arizona)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Highline Car Care

Popular times

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Reviews of Highline Car Care

Michael Cookerly

Believe all the positive reviews; they are true professionals. I bought a used Lexus and needed to upgrade the oil lines. Highline did everything perfect and were great at communicating through the process. Their parking lot is always full of luxury and sports cars because people trust their work.

Lynore Martinez

Michael at Highline was great. When we initially got our Lexus touchscreen back it had some ongoing issues. Michael was very responsive. We sent it back and he did the repair again and this time it works perfectly. Lexus wanted to charge is $5000 for a new touchscreen. I am so happy we found Highline!

Santiago Salcedo

My Nissan GT-R was taken in for a transmission and motor swap, Wes and team was very informative along the way of any issues or suggestions. The car was delivered ahead of schedule with no issues. Definitely 10/10 for customer service!

Lawrence Alecu

Highly recommended. Tried them once and been a repeat customer for 4 years now. He’s worked on a couple cars plus a couple GTRs for me Great staff , good prices

Brian Johnson

Adam and the Highline team are amazing! This is an excellent shop, from basic repairs on daily vehicles to complex issues with high performance and import cars, they’re absolutely my go-to. Clean, competent and super professional. Online or over phone, they’re convenient to schedule with, reasonable to work with, up front estimates and timely work. We’ve had a few projects that we’ve taken to them, and were pleased each time. Latest project was a Nissan GT-R turbo diag and prior to that a clutch replacement, assembly and flywheel on a GT-S Skyline R33. We couldn’t have asked for a better experience. Great communication, fair prices, and quality work. Will definitely keep returning to them.

Caegan Michaels

Great service. I am a certified technician and this part was nothing short of high quality. Price point is great. Fixed my rattle that these cars are known for. Service and shipping was very fast. 10/10 would recommend!

Jenn H.

The guys at Highline have always done an outstanding job with my car. Any time I've had an issue they've taken the time to listen and gone over all options to keep my car preforming at its very best. I really trust them and highly recommend.

Phil Kearney

Highline has always provided great customer service and diagnostic services for our family vehicles. They not only do great work but provide a plan to tackle maintenance in a prioritized plan as opposed to just dropping thousands of dollars of maintenance that must be completed “now” which we’ve all experienced at dealerships. Do yourselves a favor and call Highline next time you have any auto repair questions, concerns or needs.

Life of A. Lo

My boyfriend and I have been bringing both of our Mercedes to Highline Car Care for 2 years now. They are always professional and courtesy. Also, very knowledgeable. In the past I’ve been skeptical about mechanics but not with this company. They’re always honest and upfront and have even saved us money. I trust them 100% and highly recommend! If I could give them 10 stars I would.

Keats Snideman

Highline Car Care did a great job repairing our 2013 Toyota Sienna Minivan. It needed some major suspension repairs and the dealership would have been considerably more expensive. Highline even loaned us a car since they needed our van for more than one day to finish the repairs. I highly recommend them as an alternative to dealership repairs and maintenance, especially when you are way beyond the warranty, etc.

William Frost

Adam was very responsive and helpful in repairing an audio display for my daughter’s 2017 Honda Accord. I shipped it to them and they fixed it and had it sent back to me within a couple of days. No issues. I highly recommend this company. Before you spend a fortune at the car dealer for repairs, check with Adam first, they can fix it.

Gage Gonzalez

The guys upfront are great and honest. Cory helped me out and made it very easy. They got me in very quick and had everything I needed done within a few hours while letting me know where they were at through email updates which I really appreciated. I will continue to go back for general maintenance and any future repairs.

Ken Martin

I had a check engine light appear just a few days before emission testing was due. I attempted the repairs myself but thanks to the engineers at Dodge some components were not accessible to me. I contacted Highline and they ran a diagnostic on my car and pinpointed the problem, that I had no way of discovering on my own. The service bill ended up being less than the estimate! I will be taking my vehicles here for issues that I can't address myself. They are open and honest and trustworthy.

Billy D

Very fast repair! My corvette is running prefect and it came back washed and looking good! The guys did a great job !! Adam is very professional and explains everything in detail.

Colleen Farrell

Multi Function Display (MFD) or touch screen on my Toyota Prius was not working properly. Dealership said it would cost $3000 and take 2-4 weeks to get it repaired. Highline completed the work in less than a day for less than $500. Advisor was very professional and knowledgeable. Highly recommend.

Erik Mowry

These guys were great. I had a cracked screen on my Lexus gx460 and Cory called me up to make sure that I ordered the right part and that it was out to me A.S.A.P.nThe part worked perfectly and saved me tons of money. I would gladly work with them again.

Jessika Willis

I had an amazing experience with Highline! My car was making some loud grinding noises and my a/c wasn’t working well. I wish I hadn’t waited so long. I loved having a loaner vehicle and they even brought my car back washed and shiny! Thank you guys!!!

Tom Magli

These guys rock! My navigation/head unit for my 2004 Lexus LS430 went out. After research I found Highline Car Care. I made a brief phone call to confirm that they could repair it and received assurances that they could. So I shipped my unit to them and within less than ten days had it back as good as new! I'm very pleased and would recommend them to anyone.

Mike Grimes

I love these people they are great and professional. All of the mechanics do fantastic work. I have been coming here for about 10 years and I will not take my cars anywhere else. They have great prices and get everything done very quickly! HIGHLY RECOMMEND!!!!!

Max Maestas

Had the best customer service experience. A little pricy but they were kind enough to bring the price a little low. My vehicle’s AC works perfectly now and any other issues I have with my car, I’ll definitely be bringing it here.

Clinton Griffin

Thank you Highline Auto Care for taking great care of my Supra. I took my Supra to Wes Hawkins and his company to have some work performed. They re-wired my duel fuel pump system, because it was not functioning correctly. They jumped right on the repair and had the issues resolved quickly. They also advised me of a few other issues I needed to resolve while my car was being serviced. They took the time to quality control their work and some of my own work that I did prior to bringing them the car to ensure nothing was missed. They performed professional work. Wes kept me informed of the progress and also stayed within my budget. His crew is very courteous and honest. They don’t sideline your project, and they listen to you. I plan to continue to use Highline Auto Care for any future work that I cannot perform myself. Thank you Wes and Jon for the outstanding performance. It is appreciated and does not go unnoticed. -Clinton Griffin

AZ

I have a 2019 GMC Canyon with 70,000 miles on it the thermostat went out the guys at the front desk was very helpful gave me a decent price I am very pleased with the work they performed very inviting atmosphere when you walk in and talk to kept me informed every step of the way of the process and gave me back the old parts without question thanks again I will be using this company in the future

Pat Bennitt

My car would not start so I had my car towed in to Highline Car Care to have them check it out. Adam called me to tell me it was my alternator. Even though I have an extended warranty with Ford that would have covered the repair I chose to have Highline Car Care fix it. I have complete faith in Wes, Adam and their staff. I have been dealing with them since 2015 and would not take my cars any place else. I truly trust their work and know that they will fix it properly and treat me right.

Patrick M

My wife and I recently brought in our vehicles for some general service (brakes, engine tuning, suspension, etc). We brought in 3 different vehicles (Audi Q7, and 2 Suzuki Samurais) and had various work performed on all 3. Corey and Adam were both amazing and accommodating. The service on the vehicles was done well with great communication along the way. Pricing was better than the dealers and so was the overall experience. Thanks to the techs, Corey and Adam… we’ve found our new auto shop!

Master Splinter

OEM bellhousing went out on my GT-R and I opted for the ATR V2 bellhousing.. one of the best purchases yet. No more annoying rattle at traffic lights or while riding through the parking lot! 👍🏼 …

Daniel Papin

They serviced my GTR. Absolutely love the staff, met Wes on a car forum. I’m new to AZ. 10/10 would recommend. They’re honest as well. They gained a life long customer.

barefoot arizona

I brought my Prius into this place only because it's the closest auto shop to me that isn't Firestone and boy am I glad I did. The men that work here are clearly knowledgeable but I sensed no arrogance or ego at all. They have been just perfect so far. They know everything about a TOYOTA PRIUS and the prices are very reasonable

Rick Hokanson

Needed my Toyota dashboard lights to come back on could not find anybody. Then I found Highline Car Care and they took care of my problem at half the cost of what Toyota wanted for the repair. If you want friendly and quick service I recommend them

Yechezkel Israel

Found Highline Car Care online and learned the shop was over 3 hours away. After a few e-mails I was told the work on my Cad CUE would take 3 to 4 hours. Packed my patients and headed down, shop was very clean coffee on hand, had great reassurance about the work needed on my car then to my surprise it was completed in less than 2 hours. 🙂 Great Service Thanks Again

Landon Skinner

Always honest, trustworthy and very customer satisfaction driven. I highly recommend Highline. Had a shop once tell us our son’s car had a blown head gasket and it would be a $3000 fix. Went to Highline and they found it needed only a minor hose replacement.

Gilbert Franco

Always glad to have my car serviced at Highline! Service is done quickly and they ensure the problem is fixed before we get the car back. Highly recommend them for the care, service and quality they provide. Thanks!

Buck Simington

These guys are great! Always honest and upfront with everything. They communicate extremely well, so there is never a surprise. Quick turn around, and top quality work!!!

Bob Salcedo

An enthusiastic five! Feel free to quote me on this. Although I drove almost a 500 mi round trip to highline shop and back home it was completely worth it! I don't believe the repair that was done on the touch screen on my entertainment system in my car could have been done any better. High lines replacement part was installed and operates as well as the OEM Touch screen before it was damaged.

Angelica Pham

This place was able to squeeze me in despite being booked by dropping off the vehicle. They kept me informed on the safety concerns of my vehicle. All of the staff was friendly,humorous, and relatable. Service was quick and pickup/drop off was smooth.

Jeff Loker

I purchased some GPS/HVAC/info screen repair materials from highline. They were extremely nice to deal with and gave me personal attention when I had issues with my order. I look forward to using them anytime in the future! Customer service is lacking other places but not at Highline Car Care!

Zain L

Highline is a fantastic option as a one stop shop for your automotive maintenance and repair needs. Not only were they successful in completing the work in a timely manner, but the team at Highline provided exceptional customer service, knowledgeable in depth information in what they were doing as well as well as fair and competitive pricing compared to other shops. I look forward to working with the team in the future for my automotive needs!

Kodi Snow

Was a great experience, very friendly staff. Did exactly what I asked, with no hassle and very fast turn around. Had my GTR upgraded and looked over.

Mechelle Blue

Took our Lexus GX 460 to Highline and was very pleased with the service. We’ve used them before for our other vehicle maintenance and have found them to be very fair, honest and professional.

Bob Myers

These guys were the best at taking care of my 85 Toyota Celica Supra. You can be sure your vehicle is in good hands with them.

Mike

Wes and his team have serviced our Q60 a couple times. Their work is top notch and they don't give you the run around. Highline has become our "go-to" independent auto shop, and we recommend them to anyone looking for a shop you can trust to treat you right.

Beast Brackney

I took my Silverado in for an oil change. The tech noticed liquid caught in the rear inner rim. Ended up finding a crack in my rear drum bake cylinder and I was almost out of brake fluid (these guys literally might’ve saved my life). They also helped save me money by part hunting to get me the best deal they could. They are the finest at customer service and it appears the techs take pride in their work. I recommend to any and all! Fairest prices for the amount, level, and quality of service you are getting.

Fadil King

I have never been more satisfied with customer care. Wes and his guys at Highline were very thorough, clean, and meticulous with everything to do with my car. I'm happy with the result and would recommend anyone with auto troubles to them.

Booth Motors Service Department

Thanks Highline! Wes and his team built a upgraded bell housing for our high horse power Nissan GTR that will perform better than stock. Communication and purchase process was top notch, highly recommended!

D K

This is my favorite place to take my car. They have always been trustworthy, give me the best price possible and always get my car done quick!

AZ Mix Masters, LLC

Wes and his crew are GREAT!!! I've been taking all my cars to Highline since Wes opened his 1st location 7+ years ago. Weather it's my Supra or my domestic truck they always do an excellent job. KEEP UP THE GOOD WORK AND THE NEW SHOP LOOKS AWESOME!!!! Ume

Spencer Camacho

Took my C32 in for motor and trans mounts job came out great, nice shop knows what they're talking about will be going back.

Tony Bontrager

Brought my Jeep into Highline Car Care after a friend referred me to them. I was very pleased with the friendly, personable guys in the shop. They got me in right away, figured out what was going on, and got me back on the road in no time! Thanks to Cory up front for thoroughly explaining what was going on, and what the next steps were. I will definitely be returning to this clean, professional shop in the future and am happy to suggest the same to anyone in the area! EDIT: Decided to bring our BMW in for an oil change and general maintenance, and got A+ service one again! Thanks guys!

Jake Berdine

My Lexus RX450h had a shattered rear entertainment screen, and I was shocked to hear Lexus tell me the replacement part was $7,200 plus labor. I searched online for used units and found a handful on EBay for thousands, and many more people in my position on the forums. Next, I looked into just blanking both screens and removing the option entirely, and found it was going to cost even more to fix the upholstery on my seats (not to mention the console would then look ridiculous with an HDMI input and headphone ports to nothing). I had previously replaced laptop screens and other auto electronics and thought “how hard could this be?” Removing the display from my seat was simple. I carefully opened the housing to get identifiers on the LCD and search for replacement panel online, but after hours of searching I could not find one anywhere. Enter Highline Car Care. Not only was the team able to source the panel I needed in a few days, they shipped it to me in Seattle and went above and beyond to make sure everything worked.

Bill Cave

I had my cue screen replaced in my cadillac. Super professional, excellent work and i couldnt be happier. Mike and his team did such great work i am getting a second car done with the same type of service. I did extensive research on who to use and i would definitely recommend this shop.

Shelbra

Love this place since 2019 and highly recommend. First and foremost, as she/her I'm treated with respect every time. We actually have productive conversations about the vehicle. I am a detailed and analytical person and they are very patient in addressing all questions and concerns. Michael is my Service Advisor and he's on it. Keeps me updated on findings and delivers with solutions.The facility is clean and well maintained. Staff is courteous and quite knowledgeable.

Dawn Wilson

I was referred to Highline Car Care through some friends. I needed a second opinion on some big repairs needed on my Jeep. My conversations with Michael mostly and then Adam on the phone were professional, kind and efficient. They saved me a lot of money and I was totally satisfied with their work. I have recommended Highline Car Care to many people already. We are new to the area and are very happy we have found our new car place!

Alyssa Kazemi

Some of my favorite things about Highline: The Apresto membership, giving me free oil changes The loan vehicles How clean the entire shop is How helpful the staff is about anything related to my car

Chris Williams

Michael was great from day 1. I reached out to him regarding and cracked entertainment screen in a used vehicle we had just purchased and he guided me though the process for sending our unit to them. He went ahead and ordered the screen and by time I was able to send mine, he already had the replacement. It was shipped out the next day!! Top notch service and very professional! Would highly recommend.

Gina Whitmarsh

I have a 2002 Jeep Grand Cherokee I use for an hour long commute one-way and would like to keep running. Since anything can happen to an old car and I don’t have the time to fix it myself, I need a mechanic I can trust, who can advise on condition as well as budgeting repairs (what is needed and what can wait). I search for services mostly through personal recommendations from trustworthy sources and not so much from reviews. Adam at High Line was a personal recommendation from a trustworthy source. I have been happy with both their recommendations and the quality of their work in the two times I have visited.

Brian Welch

They are always friendly, helpful and easy to work with! I brought in a car that I had just purchased, and after an inspection they gave me a better understanding of what regular maintenance was needed or not needed based on the condition of the car. Everything was reasonable and the service experience was excellent!

Robbi Watson

We are new to the area and wanted to find a local (non-dealer) establishment to take our cars. It's so much easier to get to know the team at the repair center when it is a small business. Highline sent out a coupon and we decided to try them. We needed an oil change and asked them to look at a warning code for our tires as well. They were very personal, took the time to listen to us, and then did a great job. The cost was much lower than a dealer and the personal care was excellent. I recommend them for sure!

Tim Jacobs

Top notch service. First time bringing my car in and received outstanding customer service from Michael. Cost effective fix and thankful for their service. Highline will be my go-to for service going forward. Thanks Highline Car Care!

Sheena Petersen

We have been in the valley for over 15 years and had yet to find a reliable and honest auto repair shop. Was referred to Highline by a close friend when we needed some major repairs for our van. The dealership quoted us over 11K and Highline took their quote, did their own inspection and found what we needed to accomplish versus what was quoted by the dealership saving us over 5K! Super transparent, honest, and kind throughout the repair process and we have now found our forever home for our cars! Can not recommend them enough! Thank you!

Whitney Ellison

VERY SATISFIED! Highline Car Care is the best shop I have ever been to in AZ. They worked on my 2015 Maserati Ghibli and were able to fix all of my concerns in a timely manner. Adam is SO friendly and genuine, literally the best. They have a well ran shop that is very organized. I would recommend everyone I know to go to Highline Car Care for all of their auto needs.

Alex Jaramillo

I started going to Highline Auto in 2021 from first time until today they have been very responsive and they call us with all progress on the repairs.They are very professional and reasonable I will recommend them to anyone that asks for recommendations.Cory is great.

Liz Slater

When you go to the best, you can forget the rest. I have never had an experience that comes remotely close to the experience I had at Highline Car Care. I had gone into the Lexus dealership for a battery replacement. While I was there, they gave my vehicle the once over and came up with an estimate that was $3200. There was at least one "repair" that I knew was unnecessary so I looked for a car repair that had a good reputation. I found Highline Car Care via Google. They had a 4.8 rating with 357 reviews so I took a chance and called them. I spoke with Adam and told him my story. He was very friendly and professional and was able to get me in within 2 days. When I arrived, Adam was there to greet me and was able to get me a loaner vehicle. We reviewed what the dealership had told me and I went on my way. I was not sure how long it would take, but to my surprise, less than 2 hours later Adam was calling me back. He determined that the repairs that Lexus had quoted me were necessary, but they had left out an important repair. I cringed at first, thinking it would cost much more, than the $3200. It ended up being a $900 increase in the bill. I advised Adam to go ahead with the repairs. After we hung up, I googled the cost for this repair and found it would cost a minimum of $1500. If I would have gone to the dealership and had the repairs done it would have cost me at least $4700. Highline did the entire job for $4100. My car was fixed by the next business day. It runs beautifully now. I honestly can't believe how much better it rides and runs now. I wasn't out of the driveway at Highline when I noticed the difference. You will be making the best decision of your car's life by going to Highline. If I could give them more than 5 stars, I would. Thank you Adam, and Highline!

Calvin Campbell

This shop gave me a great experience! Adam and the mechanics here are for your best interest. They strive to get return service and accomplish it by the great work they do and honest attitudes from everyone. I had my oil pressure switch and spark plugs replaced “which is a very intensive job”. They stuck to the price they quoted me and have earned my return business! These guys do everything from your 98 Corolla all the way to your 2020 Mercedes GTS. They are very knowledgeable people and only want to give you the best possible experience. They have my lifetime business!

Mike (NDBoost)

Absolutely fantastic customer service and car care! Their safety measures taken during this time were phenomenal. No physical contact and no BS. We got our one car back from repair and immediately sent back our 2nd for an oil change and estimate on repairs. We’ve used Highline Car Care in the past and we will continue using them in the future. VERY HIGHLY RECOMMENDED. Wes & Adam are extremely wonderful and kindly provided us with updates. The turnaround time was far faster than I thought, but I know it’s because they make every effort to get your car back in the time quoted. If there’s any delays in parts and so forth, they're quick to provide an update. The Customer service and communication have not failed even in this harsh environment we have today. It was a breath of fresh air to have outstanding service and to know that we have a trustworthy mechanic that doesn’t cut corners. Thank you Highline!

Riki Judo Dojo

Outstanding service. Adam, the GM, and Michael, service mgr; great communications. Repairs completed on time and at a fair price. They’ll be my go to shop for both my Mercedes. Thanks guys for a great job.

Eric Miller

As always, Highline Car Care did a great job. I have confidence in their service.👍 …

SolidFangJoker

Highline always as the best service in town bar none. The staff is excellent and freindly. You could pick no better than the team at Highline.

Alex Naddour

My Car is one of my most prized possessions. I feel safe leaving my vehicle with Wes and Adam knowing they and their staff will treat it like their own car with fair and honest pricing.

Shannon Gowens

Extremely kind and helpful. Time efficient and expectations met. The gentleman helping me was knowledgeable and gave me information as to what I may need in the future to help keep my car in top shape. I will be back to Highline in the future.

Zero

I made a last minute call yesterday to ask about bringing my car in for some work. They were super nice on the phone and I was able to drop the car off early this morning. I got a call and a text with neat updates and the results of their inspection with recommended services. I thought that was super handy! They didn't push unneeded services on me like so many other places have. Michael and Jon were very polite and professional and I had no worries about how my car was going to be handled. The turnaround time was way faster than I expected, and I'm just happy to have my car back on the road. You've got a new customer for life! Thank you, Michael and Jon! Edit 10/02/20: Michael to the rescue again with the Stealth! It mysteriously decided it was done starting one day and Michael and the crew at Highline jumped right on the case to figure it out! It took some time to find the culprit, but he did it! Luckily, fuel pump replacement aside, it's a super easy fix :) I'm incredibly grateful for the Highline crew. They're the only place I trust with my weird little car!

Diana Klohr

Highly recommend this shop to others! They are great at problem solving and reasonably priced. I took my car in bc the ac was not working…they figured out the problem and had it fixed fast. I am super grateful to not have to worry with the hot summer right around the corner! Thank you for your awesome service!!!!

Christine Schwan

Friendly. Professional. Courtesy car to take me home and picked up. Clean. Would highly recommend to everyone

Vishaal Kumar

Got My New ATR V2 bellhohsing to me fast and sent back the core deposit promptly!

sean griffith

Everyone knows finding a great mechanic can be tough. I was so lucky to come across this business. There were professional, friendly, and provide quality fast service. I brought my car in for an oil change, transmission flush, and I asked them to look at my breaks. I even then if it only cost X amount of money they could just change my breaks. It turns out my breaks were still good and just needed an adjustment. They could have just changed my breaks and charged me but they were completely honest and saved me some money. That kind of honesty is so hard to find. Also, other mechanics I’ve gone to have a huge list of “ things “ that need to be done to my car with a huge estimate. Highline auto did not do that. They we’re incredibly reasonable, saves me money, and gave me a full honest assessment of my car. I cannot recommend these guys enough!

Tom Tarantino

We have used Highline Car Care for the past few years and they have always been honest and fair. They never try to upsell anything.They are always very professional. There pricing is very fair and they get the job done when promised or will contact us. They will go over the entire vehicle and check for issues and let us know what they find and how critical it might be. I never feel anxious about bringing our vehicles to Highline like some other places.

Marla Hampton

Wes and his team at Highline are truly great at what they do. I needed an oil change for my Mazda and a 60,000 mile service. I also brought in the 'watch list' from my prior out-of-state auto service professionals. Michael was very courteous, listened to my concerns, and addressed all of them when he called me back to give me the initial report. I appreciated that Highline took the time to look at all of the required items on the 60k service, but used observation and professional judgment to determine what truly needed to be done. This shop is literally bursting at the seams for business which is a great confidence booster in a couple of ways: 1) LOTS of people trust these guys to work on all kinds of vehicles. 2) They definitely aren't starving for business which means it is not in their interest in a number of ways for them to perform or recommend services that aren't necessary. Competent, knowledgeable, professional, ethical. I think those are the top things most of us want in our auto service professionals and Highline is a 5/5 on all of those.

Vaughn Emery

Contacted Wes the owner after he was referred by 3 different acquaintances. From the minute they picked up my car with the VIP service to the time Adam called to review what all my 2015 needed and subsequently dropped my car back off, I was impressed! I signed up for the VIP service and will be going back for my oil changes and routine maintenance as well. Thank you Highline Car Care, you made a chore a very pleasant experience.

Bryan Lau

Adam and Highline are a rare example of a business that still run themselves the right way. Walked me through the purchase on the phone and answered all my questions. Provided detailed tracking info on the part (which no one else is making currently). A+ will be a customer for a long time!

josh dice

I sent my weird old Nissan there because I felt they were the best choice for me especially after meeting the manager and owner at a small gathering in my town. Good guys, so it went, without an appointment, without a very defined history of my vehicle. Scary notion, but felt good with the guys. They did not disappoint at all! Picked my car up today (2 days after it was done! And 2 weeks after they got it, again no appointment) along with well under budget. I would take anything there, and plan to from here on out and they are 100+ miles away. If you are in the Phoenix metro area check them out

richard williams

I have a 2012 Honda Civic hybrid that went out on me. I called several “Top Quality” hybrid repair shops and couldn’t even get a call back! I called Highline and dealt with Michael the whole time and he said he could definitely look at the car. I had trouble finding a tow company that would tow my car to his shop so I called him back and he gave me the number to there company to have it towed for free! The whole time he had my car he kept me updated on the process. He was always very professional and courteous to me on the phone!! I would recommend this company to anyone who wants or needs repairs done to there vehicles!

Erin Gevirtz

Great professional group at Highline from the time I booked my appointment to the time I picked my car up. I was able to use a loaner vehicle from them so I could go back to work while my oil change was happening on the very busy day before Thanksgiving. Felt very comfortable that my vehicle received quality work. Highly recommend!

Diego Martinez

It was great! I came up from Tucson to have the nav digitizer screen replaced and they got me in and out quick! Friendly and in less time than I had been quoted. Awesome.

Faisal Al bulushi

If you want someone who knows their stuff then you came to the right place, had a built transmission that they helped me fix and retuned, had it done for me in less than 4 days , 10/10

Nick Rivera

I just had my battery replaced on my Suburban at Highline Car Care. Michael, Adam and Wes always do a great job taking care of my vehicle. They are honest and trustworthy, and my family and friends bring their vehicles here also. The prices are very good, their technicians are excellent, and the customer service is awesome. I won't take my truck anywhere else! Thanks again to the team at Highline Car Care!

Stephanie Turner

Our cars are always cared for with the highest quality service,parts and craftsmanship.

Matt Jones

Adam is the man. Thanks for getting me in quick for a repair and responding via text, I appreciate the flexibility this company shows when it comes to their customers

steve desrochers

I have been a customer for several years now. The quality of work is second to none. Wes, Michael, Jon, and Tyler have always cared for my vehicle like it was their own. They make me feel valued and it shows. I bought a used Taco at 72k. They have done every ounce of maintenance since I purchased the truck. It now has 170k and with their help I plan to reach 300k. Down to earth, great quality service.

Jacqueline Seif

I would 100% recommend them, they’re very easy to get in contact with for any questions, i got a gtr bellhousing and it was securely packaged, no damages, fair prices, i got my core refund back as well. No problems 10/10 Thank you

Erin

Absolutely impressed by the service here, just had to get front brake pads and rotors replaced and they were done faster than they quoted and the price was a steal. They were honest, and up front with everything I will definitely be back for future repairs and maintenance, a little hard to find the place tucked in the corner but I prefer to keep these gems hidden all for myself Update: since they've moved and in a much easier location, wanted to update my review. Still 5 stars! Been back for tune ups/fluids etc, still always great fast service and affordable.

Scott Bowles

Once again, Highline saved our visit to the Phoenix area. Highline was able to make room in their schedule for a needed repair and provided a loaner vehicle so we were able to continue with our vacation! The communication and timeliness were greatly appreciated. Highly recommend their services. Scott Bowles Same need on our end again, and the same excellent care by the team at Highline!

Sun Shinagawa

First visit. Moved to Gilbert and was looking for some place in Gilbert to have my cars serviced. I was only going to have one car serviced but was very pleased with an outcome so the next day I had my second car serviced as well. I appreciated that Adam, General Manager was very patient with my many questions.

K Wong

Adam was just amazing. He described each part, it's function and exactly what was wrong with it. He gave me a solid estimate, and when it came time to pay; I was given a significant new customer discount. The repairs were done quickly and completed on time, despite having to order additional parts. I will definitely refer friends and family to Highline Car Care. And will bring all of my vehicles here when they are in need of repair or maintenance. And it's a 35 minute drive - well worth the drive! Professional and honest people, a gem in this world. Thank you Adam, see you next time.

Devin Lish

If your like me and value having a complete auto shop that you can trust with your vehicle and care about you as a customer this will be your last search, these guys are great. For sure treat you like the good side of your family

Robbie Wetherington

Very great customer service and they fixed my car!

Darrin Laggart

Great service, got me a great product shipped with a quick turn around time

D. Maillard

I worked with Michael on getting a replacement screen for my Toyota radio/nav setup. I came in frustrated after another company gave me the run around about what they had in stock, and continued to delay my order. Michael took the time to personally check the stock, and walked me through some of the initial install needs, etc. I installed the new screen today, without issue - really appreciate the time professionalism, and just honest customer service. I will be again using and highly recommend Highline. Mind you, I am also located 20 states away, but Michael's and Highline's attention to customer service was amazing.

Lee Seamster

Best at what they do good service in quality car care

Jim Busselberg

Very professional service. I took advantage of their free towing service since the car wouldn't start. I received prompt service, had a loner to use, and was informed of what service was needed . The problem was explained clearly and the exact cost was quoted. The car was fixed quickly and I was able to pick up it up in a reasonable time. I would recommend Highline Car Care to anyone.

Yeng Moua

I work in customer service as well and by far this team here is reliable and very professional. Thanks Wes, Adam and their Team for always making me feel welcome and treating my car with the upmost respect. I know I can always count you you guys! Will always come back here.

Marti P

I’ve been taking my Mercedes here for a while, I wouldn’t trust anyone else with my car. These guys are awesome

Frederik Großarth

With your new touch screen the CUE of my ATS works great again. I'm glad not to have wasted money (and time) with a cheaper one from Taiwan or China. Many thanks from Germany, Frederik

carol scott

My Toyota Tundra’s touchscreen stopped functioning. I found them through an instructional utube while researching a solution. So I contacted them through their website and ended up sending in the unit for repair since we live out of state. Wow , from the initial contact through the return of the unit their service was outstanding. I am so grateful to have a operting touchscreen especially the back up camera. Highline’s service is just simply the best. Thanks again

Jeff LaBelle

The staff was great! This was my first time at Highline, I had an oil change appointment, was greeted at the door knew who I was, got me checked in quickly and my truck in right away. They did a full visual inspection on my truck, and invited me back to take a look at the 1 item of concern then provided multiple options for it. I was in and out in less than 30 minutes - I highly recommend and will definitely be going back!

Brian King

Received exemplary service from Adam and the Highline team. I had my 15 year old truck towed in with differential problems. Adam called me the same day with the diagnosis and 2 repair quotes. They were patient with me and didn't rush me as I spent a few days trying to decide whether to spend that much fixing a truck with 211k miles on it. Ultimately they did the repair and were very communicative regarding the status and were able to get me my truck back before they shut down for a long holiday weekend. I would not hesitate to take my vehicle back and would readily recommend them to anyone.

Nichole Rosales

Highline is always so quick and efficient. They are very detailed in their report and are happy to help with any questions that I have. Always a great experience.

Jarid Tolson

It's hard to find a good mechanic who can work on hybrid vehicles. We are usually a slave to the dealership and must pay whatever the bill is regardless of how the dealership treats us as a customer. Highline Car Care is my shop for life now. The owner was not on courteous but he actually treated the situation as if it was his car that needed to be fixed. I can't thank Adam and his team enough. I won't go anywhere else from here on out !

Sullivan's Suite

Highline Auto Care was recommended to me by a neighbor who is a research freak. I mean that in a good way. He doesn't make a move without lots of research, so I trust his opinion. He was right. I was very impressed with Highline's facility. Very clean and organized. They quickly diagnosed my issue with the car. Had to order a part but even still the car was finished in 1 1/2 days. Dealing with the owner, Wes, was a very pleasant experience. Like I told Wes, we have our Mercedes shop.

Josh Wood

Highline car care did an amazing job! Great and honest mechanics in Gilbert! I took my truck in for an oil change and to have the breaks replaced. They did a great job with my oil change and were a lot cheaper too. After examining the brakes they told me my brakes are in great shape. When I came back to pick up the truck they even had it washed for me! If you need your vehicle repaired, look no further than Highline Car Care in Gilbert!

Donald Wade

It is a great day when you find an honest and professional service and fair pricing. I drive a car for long time. My current vehicle has almost 220,000 miles. I knew that it needed work on the front suspension. Highline personnel from Charlie at the front desk to Matt in the shop were direct about what needed to be done. Honest about how to do it and priced very well for the work. After the work was done, which was on time, the car drives like new. My thanks to everyone at Highline.

Matthew Carr

Wes and his team at Highline are fantastic. Michael, the service consultant took my phone call and was super helpful throughout the whole process. They fit me in the same day I called to request service and even offered to arrange transportation for me while my car was being serviced. After a thorough review of my vehicle I received a text from Highline with a link to an online inspection checklist - complete with detailed pictures of all issues. Wes then personally walked me through all the issues, prioritizing them based on safety hazard level and spent time helping me consider my options - including gladly answering every one of my questions. I never felt pressured at any point, and there was a transparency in the whole process that really put my mind to ease. It's nice to know there are still honest car shops out there, and I'm glad I found one in the East Valley.

Hector Barragan

I was having some issues with my '06 F150, truck kept shutting off on me. As a Realtor my car is really important to me. Highline has a feature I have never seen with another Service Shop other than High End dealers. If you call ahead you can use a Loaner car, this was tremendous for me!! They kept my car and fixed some other issues for a reasonable price. Highly Recommend them!!

Adamaz

I needed to replace the clutch on my 1997 Nissan pickup as it was giving out and had over 200,000 miles on it plus there were several other issues that needed to be fixed. I looked online for various car shops in the area and Highline Car Care had a high number of 5 star reviews so I choose them. I choose correctly. They fixed my truck at a better price than a couple other places I called and it runs awesome now.

Logan Espinoza

High line car care is by far the best place to take your vehicle. Adam took care of helping me fix my 93 vette with as little pain as possible. Having a rare manual transmission that nobody else would work on gave me a heart attack as I absolutely love this car. These guys put all fear of dropping an automatic in it to rest by putting in extra time and effort to help me fix it. Not only that but they did an incredible job! The car feels better, shifts better, and burns rubber better. Could not thank these guys enough for all their hard work and communication. Would give 10 out of 5 stars if it was possible!!!

Michael Schmitt

You know that old phrase, "I've gotta a guy......." Well, I've gotta a guy for you. Call Wes, the owner at Highline. He and his staff have done work on two of our vehicles. They are efficient, thorough, and very reasonable. The level of service is the best I have experienced. In fact, in addition to the work I scheduled, they identified an engine oil leak that should be covered by my car drive train warranty. They actually took my car over to Nissan to have it taken care of at Nissan's expense. What shop would go to that length to save you money!? You can trust these guys to treat you right. Keep up the great work Wes and Highline staff!

Hector Barragan

I was having issues with my Highlander, I had to jump my car 3 x during the last week. I knew I had to get a New battery and was prepared to spend the money. I spoke with Adam and he took a look at my car and told me that my battery should still be under factory warranty and take it to a dealer. I took his advise and got a free battery. I appreciate the Honesty that Highline Car Care provides, they could've easily had sold me a battery, and I would have Happily paid, but thanks to their Honesty. They saved me a few hundred dollars. I will definitely be returning!!

Mariana Millan

I love Michael Glick. I don't know him in any interpersonal capacity -- that should tell you enough about the service I have received here for the past 5 years.

Patrick L

Took my mk4 Supra there and asked for Adam! What amazing work Adam and his team do here at Highline! Highly recommend this place for car needs!

John William (El Mundo De Mazzo)

Like most people, I will not tolerate my time and/or money being wasted. Bear that in mind as you read my review... I recently resigned from my job and moved to Phoenix for the month of June to spend time with my brothers before a new job starts in CA in July. When I got here my brakes started becoming softer when applying them while driving my Jeep. A coworker of my brother's recommended Highline and we decided to give them a chance. From the first phone call, I was met with kind, cool, courteous demeanor(s) from the guys there. They even took the time to listen to my problem over the phone, give a diagnosis and help me decide if it was best to bring it in at all. After deciding to bring it in, they were upfront and honest with me about the time frame, being that it was Memorial Day Friday. The point is, the kept me abreast every step of the way, no time wasted. When I brought the car in, the lot was full and very diverse. I thought they either are desperate for any job, or really know their stuff! The latter would become the truth. The lobby was clean, cool, comfortable, and I was welcomed in by the same guy (Michael) I spoke with over the phone. He took time (even though they were slammed) to explain the process and assured me he would be in touch. He did not disappoint. Within a few hours, he texted and called me to let me know exactly what they needed to do and what it may cost and for my permission to proceed. Very considerate! After discovering the problem, he contacted me again to let me know it would be Tuesday before it would be ready, told me why, and quoted me a price. Very professional! Tuesday, he called and texted, told me it was ready, AND told me it wound up being cheaper than quoted! I came to pick my Jeep up and was VERY impressed with how well it handled and how well the brakes responded, without being too tight that things went flying when I applied them. The moral of the story is, Michael and the rest of the staff at Highline are polite, cool, knowledgeable, hardworking, and reasonably priced. Most importantly, they are trustworthy! In the end, they took the time to explain things to me, keep me up to date, and did not burn my wallet down. These things are all important to me, more than usual, since I'm currently between jobs, and trying to maximize my time with my brothers. Bottom line: Highline saves you time and money, while delivering expert car care. Ask yourself, "when is the last time I had that kind of experience with other mechanics?" I'll wait, lol. 06/28/21 Update Took the Jeep in for an inspection & oil change today, and again, was impressed with service! The oil change is tough to screw up, but the inspection and report was second to none! I received a texted and emailed report of exactly what was inspected and a break down of what was critical, what was urgent, and what was in need. I spoke with Michael, and he explained everything in great detail and provided me with itemized cost break down of everything on the list. Yet another reason to trust and use Highline Car Care! Thanks guys!

Tyler Wedin

I had a navigation issue with my Lexus IS 350 and I brought the car to their shop based off their good reviews and YouTube tutorials. I expected the repair to take a few days or a week but they fixed the navigation and display in a few hours. I was amazed by the quality customer service and care that they invest into every client. I highly recommend using Highline to get a quality experience that is rare to find.

Kelly Briley

Have been driving without the touchscreen working in my Lexus for over 2 years because I could not find an easy way of having it serviced (Lexus doesn't repair). I stumbled across Highline Car Care but they were in Arizona and I am in Georgia. With all of the fraud going on today it was hard to think about shipping something like the entire navigational console across the country to a place I could not easily visit if there was a problem but after reading reviews and calling the guys to talk about the repair process I decided to take a chance. I shipped the console out on Monday, it was received, repaired, and shipped back out on Wednesday, and I got it back on Saturday. The repair was perfect, the price reasonable, and the service was unbeatable. Highly recommend!

Alex Mitchell

I was calling around for pricing on a brake job. They were by far the best price. Once u call them you'll notice how great there customer service is. It was also very cool how they sent me pics of everything they saw wrong with my truck and also let me know what needed attention but didn't hassle me to fix the other issues which was nice. I will definitely be going back the next time I need something repaired.

Mark Douglass

First time I've actually paid for a mechanic to do work on any of my vehicles. Replaced my transmission. Their price was better than online estimates I had seen, but no so low that I was worried that they were cutting corners. They found other problems but had no issues with me saying I would rather do those smaller repairs myself. Will be going to them for future repairs that are too big for me to handle.

Mariano Santana

Wes, Adam and John took really good care of me when I came in for some preventive maintenance. I was provided clear communication of the issues found during the proactive inspection and fair pricing. They even got me out of there in a shorter than expected timeframe. I would highly recommend Highline Car Care to anyone and including friends and family. Thanks!

E Cruz

High line which is the same as auto technology repair is the best. They repaired my multi display touch screen on my 08 Lexus gs350. The digitizer was replaced with a factory one. Very important because aftermarket digitizers leaves a rainbow glear during the daytime where you can't see the screen images. Second they replaced my LCD screen that was damaged. Thirdly someone damaged a wire connector to my circuit board and a clip to the ribbon cable connector. High line fixed it all. It costed $350 but it was worth it. The display touch screen controls the climate AC to the car. It looks and works like factory. I shipped the unit to them. They received it on Monday. They fixed it and shipped back to the next day Tuesday. I received it in 2 days, so service was great and fast. I dealt with Michael he was great. Thank you very much.

Tiffany Smith

I am so happy we found Highline Car Care. We stumbled upon them when I took my car to another shop to get a repair done, once I found out how much they were going to charge me for the repair, I stared to shop around and found Highline Car Care. Not only did they beat the price of the other shop, their service was amazing, no high pressure sales pitch and they also let me know about another issue that needed to be addressed. I will for sure use them as my go to shop for all of our cars. Thank you so much for taking care of my car at a reasonable price, fixing it timely and for the friendly staff.

Andrew Latimer

Highly recommend the Highline guys. Very quick and attentive service at a fair price. My 07 Tundra had some unique repairs due to an acid leak that other shops said could not be done without much more extensive replacements. Highline found all the smaller hoses and valves, diagnosed a couple suspension issues I had known of but couldnt fix myself, and were not pushing any fixes or recommending anything that wasn't needed. Very honest and friendly staff that went above and stayed late to ensure I was able to pick up my truck before the weekend. Will be back for all future services. Thanks guys!

Melissa Malcom - Malcom Equity Group

My car has had multiple issues that were very tricky, but Highline didn't give up on trying to figure out where my problems were, how to fix them and get me safely back on the road. They relentlessly worked to find the cause of a loud banging noise, fixed it and my car sounds like a new one again without this crazy banging noise. They are the only car care place I trust.

alicia backes

I initially took my sons first car to another car repair shoppe and it took them almost 2 weeks to return the car, all they replaced was the gas cap. I still needed work but decided to look for another shoppe, I found Highline Car Care and they were absolutely amazing!! They sent me a text with a link to all of the repairs they found during the diagnostic process which outlined every single repair from the most urgent to the minor. Charlie called and took the time to explain the report. It took less than 2 days to fix the major repairs. Wes then took the time to explain the charge for the repairs. Highline is very trustworthy and helpful! My family and I will returning customers! Thank you Wes and Charlie!!!

Lynn Tiscareno

These guys are honest and thorough. They inspected a car I had just purchased and saved me from owning it with the engine leaking oil. They helped me speak with the dealership and ultimately I was able to negotiate taking the car back or face paying $3k of repairs on a vehicle I just bought! They even picked up my car from my house!

Mark Wyant

I pretty much work out of my car and have a schedule that is hard to book car work around. So Highline's Apresto app makes my life so much easier in scheduling, as well their annual plan with concierge service is service of huge value to me. I appreciate their pre-emptive approach to car work, they are very professional and communicate well the status of my car. Highly recommend.

Alexus Gillis

I didn't expect to find a shop that I am going return to when I started comparing prices to replace the A.C. in my car. Because it's such an expensive but important job in this AZ heat, I was really just looking for a fair price without going to a shop I didn't think I could trust. But I knew quickly that Highline is going to be where I take my car for any future repairs. This shop is local and yet they have high tech features like an instant messenger on their website to ask questions and get quotes (that was easier to use and more effective than IMs I've used on the websites of larger companies). They have extremely reasonable prices, good availability to make appointments, a convenient location in Mesa, right off the 60, and the work they did on my car was finished very quickly. But best of all they have really friendly, knowledgeable staff that I knew I could trust to give me quality service. I could not be more pleased with my experience here and I have a feeling I'm not alone. Just read the other reviews and check out their website. You won't regret picking this shop!

Angel Lucero

A must visit. This place is one of the best I have been to so far for my oil change. They were helpful, friendly and walked me through the whole process. Great waiting room and they did an amazing job keeping everything clean and sanitized for everyone. Adam you made this experience as good as it could have been. I will be bringing my other cars to this location. If you need any work done on your car stop by let them get you hooked up.

rylee oberlin

Highline car care is an amazing place to get your car fixed. I thought my breaks were going out but they were honest with me and told me they were okay instead of lying to get money out of me. They have loner cars to give you and that makes everything so much easier! I will definitely be sending my family and friends there!!

Ume G

Took my 1998 Avalon w/173k miles to replace the radiator. Dropped it off in the morning and had it back the same day. That's what I like about Highline Car Care, Wes and his team are quick, professional and quality of work is exceptional. Keep up the good work.

Michael Thornton

Very Professional, clean, Organized. You won't find a better place. Upfront and honest. Price matches the outstanding service and quality of the job! They have my business! I'm very pleased! The manager is present and helping customers, talking to them, etc! Very nice guy and staff.

Benjamin Sherman

Let me tell you, Adam and Wes are two of the best guys in the Phoenix area. Need your car or truck serviced they can get you taken cars of fast and for a good rate.

Bill Brown

We have always gotten good service from these folks. But, what stands out the most is their professionalism and communication. They provided real world advice for our car's issues. They just explained what was likely to happen if we did or did not complete the repair and left us to make the decision with no pressure. Try them out, I think you will be impressed.

Scott Eldridge

Fantastic service and support. Helped me from out of state with a specialty repair - cracked display screens turned a $10k repair into a $800 repair. I shipped item to them and they fixed and shipped back to me. Friendly fast professional. Highly recommended.

Samantha Rankin

Always have a great experience with these guys. They don’t upsell you and they’re straightforward about what needs to be repaired now and what can wait. Definitely been recommending them in-person but now here as well.

mindy gilbert

Awesome customer service. Very knowledgeable, honest, and affordable. I drive 35 mins out of my way to get my car serviced here. Why? Because they are worth every minute, and every mile!

McKenzie Tanyhill

Came here to get my Lexus is250 radiator fans repaired as well as my navigation screen that controls my entire climate control. They just don't do mechanic work but also electrical work as well. If you want your car fixed the right way then I highly recommend this place. I drove all the way from El Mirage to drop my car off. They even gave me a loaner vehicle until my car was done the next day. This place is awesome. Thank you to Mike and his team.

Patricia Gales

I had my car towed to the shop. Next day I was called with an estimate and it was an honest estimate. I had took it somewhere else and they advised I needed all this stuff fixed. Turns out I didn't. The following day my car was done. I was shocked thought it would be a couple weeks. Worked with me all the way. Honesty gets my return business. I will always come to Highline Car Care going forward.

Jessica Brannon

Highline Import Auto is the BEST! Quick and friendly service. My car was up and running in no time! Couldn't be happier. Will definitely be coming back here in the future! My 3 year old even knew how happy I was and said " You guys are the BEST fixers ever! Kids are honest and great judges of character. My daughter couldn't be more right.

Corbin Heath

I can only say amazing. I had no idea what was going on with my truck. I dropped it off and they called me back quickly with the issue and a cost efficient solution. I was treated with respect and felt like they were genuinly concerned since they knew I needed it back quickly. They have a new forever customer in me. Highly recommend.

Kevin Estepp

The dealer wanted $2900 to replace the ABS actuator on my 2007 Prius. Highline replaced it for $1100! They took my car in the same day I called and had it back the next day. Service was top-notch. I'm telling all my fiends with hybrid cars about them.

Vincent Jacobi

I took the car in to Highline for the first time to cash in on a great deal they were offering on a full synthetic oil change. Time and miles will tell on the quality of that oil change (my Mazda clearly specifies 0W20 but they apparently used 5W30). The deal-killer came when I let them upsell me on air filters (they showed me two filthy filters while I was waiting on the oil change). Now I'm no mechanic, but I can swap out a filter under the hood as well as a cabin filter located behind the glovebox. The $5 labor charge for the engine filter was more than fair, but $31 for the cabin air filter? Now, $31 for the same filter available through Amazon for $7? I paid $25 for a part that could have cost me $10. I realize I'm paying for more than just parts here, but wow. I need to pay more attention next time I take my car in for service! Good follow-up on the service from Highline. Very nice waiting area and friendly professional staff.

Shawn Charles

Highline Car Care not only provided me a great value on an oil change they also find an error in the a pass service I received from another company. They allowed me to take pictures of the issue and added detailed notes regarding the situation. I was able to go back to the other company and have them fix the problem for free. Thanks High Car Care for going the extra mile.

Mikey F

We’d and his team are the yardstick for honesty, integrity, and technical skills that other shops try to measure up to. They got us in immediately, diagnosed and quickly fixed a complicated A/C repair on our Honda and had us comfortable and on the road again in 1/2 a day. The full repair was carefully explained, so options as far as OEM parts vs aftermarket prices were offered with no pressure so we could make our decision with all the facts at hand. If you’re in the East Valley and have car trouble, Wes and his shop are the best choice if you want it done right, on a budget, and on time.

Bill Browning

Ordered a bell housing upgrade for my GTR. Arrived in good order, well packaged. Core return was painless and fast.

Heather Cutler

I have a 2005 Rav4 that is still in great condition thanks to Wes and his team at Highline. It's hard to find a mechanic who you trust completely, but Highline makes that easy. Not only are they honest about the work that needs to be done, they will tell me if I can put off something for a while or if it needs attention immediately. The work is done right the first time, and they always make me feel respected and cared for. I'll never take my car anywhere else again.

Tommy Roe, DPM

Great experience! They repaired my Navigation Unit for my Lexus IS250. Michael was very professional and up front and honest with the diagnosis and estimate . Repair went great and now my car’s Nav Unit up and running like new . Thanks HighLine!

Krista Molina

i love coming here. they have the best priced full synthetic oil changes & are always so kind & professional. i trust them to provide excellent & HONEST service which is hard to come by w auto care.

Dan Arrowood

I am very pleased with the service I received on my Cadillac CUE navigation system. Wes answered my e-mails late into the evening ,even on a Sunday night. He showed great attention to detail & expressed great customer service by contacting me by cell phone. I hope I never have to use him again, But If I do, I know I can rely on him for quality work, THANKS WES !!!!!. Dan Dayton,Ohio

Henry Carrillo

This is the place you take your car for any kind of service. Knowledgeable, experienced and welling to do the right thing for you and your car. I will continue to bring my C300 forever!

Renee

Wes and his crew at Highline are very efficient in diagnosing issues and getting things fixed. I'm pretty sure the place could not run without Michael though. He was great and kept me up to date on what was going on with the repairs and answered my texts quickly. He also picked me up when my car was ready. I would recommend Highline to anyone needing an honest and straightforward mechanic.

Nick C

I have been servicing my vehicles here for many years. They are honest, reasonably priced, professional and most importantly they are trustworthy! Your vehicle will be in excellent hands!

Bo Mckinley

I was referred to Highline auto by desert toy shop as they did a front end alignment on my 2004 f250. I needed some other work done so Mike referred me he stated they were good honest people! So I went and Mike was right they took my truck right in and fixed it that day! So I went the following day and had more work done the staff is on the ball friendly even let me take a truck to go get lunch while I waited! The technicians are top notch they come and talk to you and explain what they fixed and point out and show you other potential problems! Michael the service manager is on the ball and very knowledgeable and friendly! I highly recommend highline auto it was truly the best experience I have ever had at a shop! Thank you Highline Auto! Sincerely Bo McKinley I could be happier with the service!

Justin Kissel

Wes and his team did a great job on my van. I gave them a laundry list to get done in one day, thinking there was no way. I was pleasantly surprised when they knocked it all out. Van runs much better after new fuel pump, gear box and brakes. Best part of all is the squeaky brakes are gone. Very attentive and does listen and address concerns. Do yourself a favor and trust these guys.

James Romaine

Talk about professional and all around the best repair/mechanic/fab shop. Highline Car Care is your shop, they helped me get my 66 GTO back on the road. They also helped me install new seats, relocated the fuel pump. 5 stars all the way.

Stacey

Highline always gets me safely back on the road. They're polite and helpful. My check engine light came on several days after they changed the oil in my 10 year old Civic. it also happened to be 4 days before Christmas and I was planning to drive to San Diego for the holiday. Though they weren't available to make the repair Mike made some good suggestions and soon I'd had the diagnostics interpreted. He assured me the repair would be an easy DIY fix, which it was and I made it safely to San Diego for Christmas! Thank you Highline.

Brandon Hearn

These guys are nice but they aren't Jesus. Last time I went in I had a service recommended that I didn't necessarily need. I told Charlie I was on a tight budget and he made sure he got most of it. The work that was done was average at best as well. Just remember they are running a business and they don't eat unless they get you to keep coming back...so have an idea about the work your vehicle may require before you go in. The other reviewers should start a Highline Imports cult. Jeez. Christians are still people folks...they ultimately look out for themselves. To be fair the previous visits I have had worked out well but I'm heading elsewhere. I like pagans better.

Olivia Barron

I was recommended to Highline Car Care by a friend, and i must say the service was excellent! I spoke to Michael and he was friendly and very informative. I also received a call from Wes with updates on my car, as it got worked on. When i went to pick it up, i was surprised to see that they even washed my car! I am very pleased with the service!

Doug Tobler

Highline has even exceeded its previous exemplary standards. Not only did they perform their services expertly and quickly, but also with their A Presto service, they came to my office, picked up my car, and returned it to me. All the hassle with car repair is gone. Get the app. It is more than worth the money.

Rick Welker

Yet another in 2021 ... after my previous post .... still a great repair shop. Another great experience with Highline Car Care. They have been servicing my 2001 Pathfinder for at least 5 years ... HCC provides fast and effective service saving my significant $ compared to many other shops. They have been great for me and my Pathfinder ... I highly recommend HCC.

Rob Ash

Not often that you use a car care company over 1700 miles away, but when the Navigation unit went dead in our 2006 Lexus IS250, it didn't take too many Google searches to find Highline Care Care could do the job. Talked to Wes via email and he told me to remove it carefully from the car, ship it to him, and once finished, he could bench-test to ensure it worked before shipping it back. The longest part of the repair was using UPS Ground service back and forth from Minnesota. Put the unit back in the car tonight and everything is running great! I feel like I got a great repair for a very fair price. You can be sure that I'll be referring anyone from Minnesota to spend the time to ship our Navigations units down to Arizona in care of Wes and the Highline Car Care crew. Many thanks!

MG

Looked over my daughter's car after a year of her driving. Needed routine service but also wanted to make sure she it continued to be reliable for her. They did a thorough look and any needed maintenance. Also helped with a little cosmetic body work. Very happy with their work. They even delivered the car to me!

Roger Stadtmueller

I dread taking my car to a repair shop but Highline Car scare is the exception. They are professional. They provided a vehicle to use while mine was being worked on. The work was performed as promised. I would not hesitate to recommend them to a friend.

strat plan

Navigation system in 13 year old Lexus failed in 2 unrelated times. Extremely difficult to find anyone who could diagnose and fix. Finally located Highline Had system removed and sent to AZ from WA. worked with Michael. He fixed system both times with reasonable cost In both cases, work completed very timely and system sent back. Pleasure to work with him.

Katie Romaine

I have a brand spanking new Camry with a great warranty with the dealership. I take it to the team at Highline instead. Not only do I take my personal vehicles to Highline, but my husband and I take our inventory for any needed work, as well as a pre-sale inspection, on each vehicle we sell. Highline really knows their stuff, and that's why we trust them with our vehicles! Check them out and see for yourself!

David Snedeker

I have been coming to Highline for a few years. We are a multi vehicle family. Wes and his crew have always been honest about their opinion of which services or repairs need to be addressed right away and which could wait and why it can wait. Not many shops will tell you that a item can wait. They want you to spend money now, now now. Not all repairs or parts need fixed or addressed right away but isn't it interesting how most shops make you think they do. I respect Highline for this. I especially like the new email they can send letting you know what they found and if it should be addressed. Anyway, enough on that. They always seem to be able to get you in even if they are swamped. Another plus. Wes I have met several times and we have had a few conversations. Almost every time I have seen him he is always tinkering or trying to repair something. What I love about him is when I have seen him tinkering or doing something he has always mentioned he is trying to fix something no one else wanted to or that everyone gave up on. Usually it is things they typically aren't known for messing with, but friends or patrons have begged him to give a crack at it. I have a feeling Wes takes it as a personal challenge to fix what others can't. This is a good thing, especially for a garage in my opinion. I respect him for that. I wish I had that ability. Price wise they are not the least inexpensive garage, and they admit that. But they always strive to come in lower. They classify themselves as a dealer quality alternative, at least as what I heard Michael mention on the phone to a customer. Michael mentioned to a customer they like using original OEM parts when possible, but if a customer needs to save a little money they can and will search out alternatives to meet the customers needs and request. I will definitely keep coming to their shop. I can count on the fact that they are respectful, honest, quality service and repairs, warranty their work, super quick on appointments and repairs, and actually communicate with their customers fully on what needs done and explain it plainly.

kay dot

Bought the ATRv2 bell housing for my 2014 Nissan GTR and was able to get it swapped at the dealership. Works great so far, no complaint would definitely recommend as they are one of the lowest priced for the bellhousing.

J H Levin

Fast turnaround on warranty work, everything is perfect. Thank you all very much. They called me when they received my Prius touch screen (the big one) and actually listened to me. My 2009 Prius touring edition only has 270K+ miles on it. The first time it was repaired they used a darker touch screen to lessen glare, but to me it just made the display too dim. It's so much better now. Am prepared to love my Prius all over again.

Dave Trelly

Highline Car Care are decent folks to work with! Talked with Wes on chat, told him of my issue with a 2014 CTS CUE system. Wes gave me a prelim estimate, so I sent it in. They called me the day it showed up, New estimate was same as first given. Shipping had also destroyed a part in the system. Wes said he had an extra one and threw it i. I received unit 3 days later and it works as promised. Thanks for being an honest company to work with!

Erik Miller

I had a bad battery terminal that was eaten by corrosion and worked its way down into the harness. Unfortunately, my vehicle required a new battery harness due to the extent of corrosion. Wes ordered an OEM harness and had it replaced within a few hours to my surprise. The loaner car I used for the day was excellent and saved me from having to Uber everywhere which was nice. Thanks for the killer service Highline!

Val O

Great service, honest and timely. I would definitely go back and also refer my friends. Very happy with this auto repair! They found my electrical problem when others could not. Excellent!

Joe Keithley

Have taken my 06 4Runner here 3 times, getting debugged after purchased preowned runs perfect .. Quick turn around same day each time.Only garage I’ll use .. can trust these guys .. I say this from plenty of poor experiences at garages in Valley past 30 years .🙏 …

Amanda Cutler

I love Highline!!! Wes and his team are the best around. Their service is excellent and I wouldn't want anyone else's advice about my car. They are honest and fair and the most helpful group of men!! Look no further for you auto needs!

Gilbert Martinez

Great work.....a little pricey for my taste, But they did do the job same day! Just Not sold on any future work, YET ....Ive used other shops to fix my vans and it didnt cost that much for brakes and drums, So if they want repeat customers maybe they should bring down the cost just a little, at least for the first job?! Not complaining just being honest.... Wes the owner was awesome and customer service was great too.

Cameron Bates

Yesterday I called and asked about their pricing on A/C repair for my car. They had the cheapest prices of the small handful of places I called. I went in at 10am this morning and I was kindly greeted and they got down to business asking everything I know. I handed over my key and within half an hour they came back and told me that all my components are working properly and that it is most likely just at the wrong pressure and it had a broken nipple on the low pressure pipe. I told them just evacuate and recharge and I’ll fix the piece myself. They came back another half an hour later and they had fixed it anyway for free, and even reduced the original price from $140 to $110 because it was actually overcharged rather than under charged. I was very happy with their service that I immediately drove back home, got into my other car and drove it straight back to them to fix my Check Engine light that’s been throwing a code for the Evap system for the past couple months. I had them do their standard smoke test for the $130. Once I got the diagnoses, they said they will fix it for $160. I am not in a stable financial position so I asked them what was the diagnosis so I could fix it myself. The gentleman at the front desk walked me out to the garage and had the employee Dylan show me in less than 1 minute the exact part I need to replace, what it’s called, how to replace it, what went wrong, and why it happened. This is a great place to go if you don’t want to deal will bullsh*t, they are straight up honest and fair. 5 Stars all the way.

Max Jamshidi

I dealt with Michael about fixing the digitizer /touch screen on my 2017 Acura MDX which was accidentally broken. He was very knowledgeable and courteous to work with. He fixed it as he promised shipped it back quickly. It looks and works great I am very happy I recommend all my friends to do business with highland car Care especially dealing with a nice person like Michael.

Keith Hurder

I had a broken navigation screen in my 2006 Acura TL. Acura said they won’t repair because it’s too old. I found highline on the internet and the immediately confirmed that they could and would repair it. Cost was very reasonable compared to Acura’s only option of spending $6000 to purchase a completely new unit. Highline repaired for $300 AND had it done in three days. I live in Portland,or and they are in AZ and I still had the repaired unit back in five days. Definitely recommend them!

Toni Davies

Although I live in California, Wes was amazing and sourced a Navigation unit for my Prius- and sent it to me at a super fair cost. I had my dealer install the unit and it works perfectly. This is a top notch operation- highly recommend.

Jeff Hempleman

Wes and his crew offered professional prompt service on my Tundra. Work was completed when promised. Price is fair and have never had a problem or complaint. I would recommended Highline Import Auto to all my family & friends.

Party Hardy

They took great care of my car and did the work with the same attention to detail that I would use if I was doing the job myself. Professional, transparent, no unnecessary up-selling or scare tactics. Highly recommended for their workmanship, fair prices, customer service, and a great experience overall.

Kenny Spotz

Update: The owner of Highline, Wes, was kind enough to reach out about my earlier review and fix the issue with my hood. While my trips to Highline have not always been perfect, any problems I've had we're addressed with no questions asked. This is a quality business run by someone who cares about customer service.

Don Paz

Before I found Highline I had a bad experience with another shop. The former shop swapped out a fuel pump but didn’t clean excess fuel from underneath the car before they gave it back to me. Talk about a safety hazard! This is the reason I prefer Highline Car Care versus the other supposedly “cheaper” auto shops. Highline Car Care is not just a “part swapper” they look out for me and my car. I count on Highline to make repairs with my best interests in mind. My safety is at the forefront of their services. Not only do I recommend them, I will be using them as long as I own a car. Thanks Highline!

Jose Diaz

Staff was very honest with cars brought in and inspected in a timely fashion

Crystal Brown

I was able to make a same day appointment with the staff being friendly and helpful. They emailed, texted and called to verify if I wanted additional service of cabin and filter change, which I appreciate. Very professional and friendly each time I have been there.

Keata Bhakta

My husband and I have always had the best experience here!! Honest, affordable and dependable!! Great customer service! We wouldn't trust our cars to anyone else!!

Kristin Sims

Definitely recommend Highline. I took my jeep in for an oil change and upon their inspection the jeep needed some other work done. They helped prioritize what was most important and what could wait. They have, by far, the most thorough inspection process of any shop I have been to.

Diego M

Very professional, been there several times now and my experience has been nothing short of great. Usually very picky about what shops to take my vehicles to but i was recommended highline from a friend and service has been honest, professional and fast. Definitely recommend to all.

Justin Horne

I've been taking my vehicles here for a while now. Wes has been great and his staff is very friendly. I typically work with Michael and he now knows exactly what my vehicles need when I bring them in. Would highly recommend!

Cory Strawbridge

Top notch service from Wes and his crew!! On the way back from California my GTR started having a clicking noise from the passenger side when I took left hand turns only. I called up Wes who was highly recommended from so other very trusted mechanics. He came got my car from work, called my warranty company, had my car back to me before I was off and there is no noise. His team knows exactly what to look for in diagnostics and can sure you a 100% fix!! Thanks guys!

Sam Nolasco

HIghline has always been a great experience for me. I trust them with both of my vehicles. They always get the job done right and have excellent customer service.

Austin Candela

Staff was incredibly understanding of situation and managed to accommodate us in a time of need. Top notch customer service and follow through, free inspection, comfy waiting room and good reading. Will be back, thank you Highline.

Zachary Neeley

When my rear driveshaft tanked, these folks took care of me like no other. I was absolutely satisfied with their precision and direct communication. I will certainly come back, time and again, for all my auto needs. 5 stars, without a doubt!

Jose Rodriguez

Got a digitizer from them that was correct the first time versus another place that got it wrong and fast shipping,would do business with them again...very happy

Deb Greene

This service station is honest and they are accommodating and friendly. I did have to have the original part that was replaced by them replaced again, however I was not charged for the 2nd repair. The part was bad to no fault to Highline that I could see. It was diagnosed properly and at a reasonable rate. I appreciate their integrity in that. When I let them know the car seemed to be acting up worse than before I was told to bring it back and they promptly diagnosed it as being a bad part instead of telling me I needed more parts and repairs. It could have gone many other ways. I believe that you can trust that.

John Perry

I brought my 66 Corvette to Highline last week to address some leaks. As it turns out I had a couple oil leaks from the valve gaskets and a transmission leak caused from some bad seals. Wes and his staff ordered the parts on a Friday and my car was finished on a Wed. They fixed all the leaks and also solved and repaired some ongoing electrical issues I had put off for a while. Wes informed me of the repairs along the way and there were no surprises when I picked up my car. If you are looking for an honest mechanic look no further! Thank you Highline Car Care.

Joey Segura

Amazing products no issues shipped fast bell housing return was easy. Greatly reduced rattle and eliminated the thunking from gear shifting.

brad partington

Adam was amazing at handling a problem that arose due to my install and he saved the day with the new shocks. Very please with the service and the shop is impressive. Will be doing more business with Adam and team!!!!

Mike Bass

After taking our car to 2 other shops we had Wes take a look at the issue we were having. His team had the issue diagnosed and resolved the next day. Wes is very good at keeping in contact too. Highly recommend taking your car here for service!

Pam Scott

Very attentive to detail. Great service! Love the car information that is stored on their computer system and the suggestions made for car service that is needed and when you would need to do it to stay safe. They also offered a service car to use if the work takes a long amount of time.

In-House Production

I bring both of my cars to Highline's. I appreciate the level of professionalism that Wes, Mike and Chuck gives each time I go there. The diagnostics that they give are trustworthy and that is so important in this day and time. Thanks again for the great work! Torrey W.

Rampage Fabrication & Design

We are very happy with the service the guys at Highline Car Care provided to our shop. They are fast, accurate and ready to serve their clients' needs. Friendly and always ready to answer our questions.

Nick Stewart

Wes and his team at Highline Car Care are an incredible group of people and highly knowledgeable in taking care of such an important part of life - transportation. I would recommend them to anyone. They're honest and operate with integrity...you can't ask for better than that.

Mary Ellen Lee

We have looked around and around for an honest auto body shop. The team was great, took pictures of everything, gave me a plan of must dos, things to watch, and what could wait. I highly recommend!

Jeff Campbell

I'm a DIY type, but uneasy about electronics...I had bought a replacement screen for my wife's Prius and was reassembling the MFD (multifunctional display) but none of the online videos I had found spoke to or showed a particular wire. I had not captured it in pictures I took through disassembly. The seller was not helpful on the phone. Since the Highline Car Care videos were so well done - production quality, step by step commentary anyone could understand - I called them. With nothing to gain, Wes and Michael confirmed where I thought the wire should connect, and told me what function it served. These are the kind of people we all want to do business with. Imagine how relieved I was to know I was going to finish the job without risk of ruining the new screen. They could not have been more helpful without getting on a plane! Jeff C., Charlotte, NC

Moses Guillen

I wish I had 4 sets of hands so I could give these guys 4 thumbs up 👍🏽👍🏽👍🏽👍🏽 …

Lucky Luck

I was a tech working with wes and I like the way he runs his shop. He gets your car in gets it fixed right the first rime and doesn't try to break your bank. The techs don't recommend to fix stuff that does not need fixed. And that's what I look for in a shop. I like working at an honest shop with honest techs. I wouldn't want my mom or daughter getting taken advantage of, and either does he. I highly recommend having them check your car out. If I could I would still be working there but life got in the way and I had to take some time off. But if given the chance I would go back and work with him in a heartbeat excellent shop yes always new tools to get the job done right I highly recommend you give it a shot and when you do tell him Lucky sent you, and with it being a hundred and fifteen degrees out it's the perfect time to go get your AC fixed and fixed right the first time so I have nothing but good things to say about West and his crew so don't take my word for it go there and experience it yourself I hope you do

Brad Mueller

I chose to purchase from Highline because of the quality of the instructive video and the quality of the replacement touch-screen was top notch, too. So was the service. My part arrived in a few days after placing the order. Good job!

Terry Mitchell

Prius touch screen stopped working, and options in GA were very expensive on my older Prius, Found Highline Car Online on YouTube, and called and was impressed greatly by conversations with staff. Boxed up my part sent it,, they fixed it and sent it back in no time at all. I give them a A+ for attention to detail on my needs. Thanks TM

Eric Klein

Great information and service! Saw their YouTube video on how to replace a Lexus nav screen digitizer... super friendly customer service on the phone, bought the part and installed with no issues using their video tutorial. Saved > $2,000 vs. dealer repair. Can't thank these guys enough!

Mom

Amazing people, never been to an auto shop where everyone is super nice and they tell you what's needed for your vehicle and not only that but they call and text you to let you know what needs to be done. I will return for the future visit. Plus I will let people know what a great place it is.

Jyl Booth

Highly Recommend. Took my vehicle to another place that works on BMW'S and they never could diagnose or duplicate the problem my vehicle was having. Found Highline Car Care, it took some intense diagnostics but they found the problem and fixed it. I was thinking the worse that I would need a new transmission or transfer case but ended up being as simple as a spark plugs needing changed and cleaning the MAF! Thank you Wes! I will be a repeat customer when it comes time for a new oil change.

Rob Saurette

Wes and his team did a great job of repairing the non responsive touch screen on the CUE system of my 2013 SRX Cadillac. After a quick online chat with Wes, the service was booked and the CUE component was removed from the vehicle, repaired and replaced in the vehicle under 3 hours. I would highly recommend Highline Car Care to service your vehicle. Having Wes repair a non responsive screen is far cheaper than the alternatives offered thru Cadillac.

Matthew Morgan

Me and my entire family bring our cars to Highline for nearly everything. If a light turns on, I call Highline. My old car had countless visits to these guys and they always got the issue fixed, even if another one popped up in a few weeks. Hopefully my new car doesn't have to visit them for awhile but whenever I do I know I am in good hands.

Mark Vaccarello

As Usual, another great experience with the folks at Highline Car Care. I recommend them to all my friends and family. The most fair and Honest shop out there.

Kris Chupp

Great mechanics amazing owner. If you need your high performance car modified or worked on these cars are the best. They can do anything & I wouldn’t trust anyone else with my cars.

Johnny Alo

Did a good job on 2 of our cars. Even suggested not to do some work to see if another repair would fix everything and not pay the extra $600. It worked so I appreciate them not just saying we should do all of the work.

Chas Wright

No joke DONT GO ANYWHERE ELSE!! I went to the Brent Berge Toyota and was quoted $140 to find the problem with my Prius and was told that the cost to fix it would be starting at $400 but go up from there. I called And talked to Charlie and highline, he said come on down and the fixed my car simply by resetting the computer. 10 minutes. Free of charge. Customer for life. Plus they have the best candy and drinks you’ll find. Think of the best house to trick-or-treat at, yeah just like that. I don’t leave reviews often but they earned it!

BJ Jastrzebski

We love Highline! Quality work at reasonable rates plus you know if the work has to be done, can wait or is just the best thing to do so you can plan for it!

Ray Cioe

I downloaded the Apresto App on my phone, made my appointment for first thing Monday morning and they had everything already set up by the time I arrived and had my vehicle done very quickly! I will certainly use highline car care again and will be passing the word along!

Smokngun Firearms Academy Smokngun Firearms Academy

Highline Car Care made the time for me when I had a tire issue that they quickly diagnosed and corrected for me. Wes and his team are the best!

Ida Beach

Wanted to share how knowledgeable wes was in helping me to replace my touch screen on my Cadillac cue. Bought it for $300 and my mechanic installed it for $275. Cadillac dealer wanted $1500. Works like a charm and saved me me a lot of money.

Joon

I've been enjoying their services since 2012, They know their stuff, get things done quickly, always consider customer's budget. Highly recommended especially if you own Japanese cars.

Kasper Burgerhout

The team at Highline Car Care was great to deal with, very communicative and ensured the repair was completed 100% to my satisfaction. Would highly recommend their service.

Brent Johnson

Had my vehicle inspected for Uber and Lyft, very courteous, friendly and on time, took about 30 minutes which what was they predicted and only charged 1 fee for both forms. Seems like a very honest and good shop.

Richard Dewey

Everything about Highline Car Care is beyond professional! These folks are no-nonsense, quick turnaround, thorough, and reasonably priced. I could not recommend them more!

Kelly Saunders

Highline has the best customer service in the industry! We trust them with all our car maintenance and repairs.

Don Larson

Went in for an oil change and they made room for me even though they were busy that day. The oil change was completed quickly and they showed me a couple of areas of concern that I was not aware of. They actually showed me photos of why things needed some attention. I really feel like I can trust what they tell me.

Seth Myers

Recently I purchased a digitizer for my 2006 Lexus IS 350. Initially I looked on eBay, but I was nervous about buying hit or miss eBay product. Then I found Highline Car Care, spoke with them, and decided to order a their digitizer and install it myself. The product I received was exactly as described. And with help from Highline Car Care's DIY video, I was able to replace this part myself. The only curveball during the entire repair was when I realized the OEM digitizer that I removed with the heat gun was glass. I sliced my finger slightly in the process. No biggie. Just wear glasses, pry up on the old screen while applying heat slowly, and be careful. Then I reinstalled everything, and the nav screen worked like it did the day the car came off the production line. Thank you Highline! I

Larry Reinmuth

Was able to get my touch screen diagnosed and repaired last week on my Lexus. I was able to watch Wes do the unit repair at his work bench. I was very impressed by his methodical and thorough work. Unit works perfect now. Thanks guys!

Naa-Dei Kotey

I sent Highline Car Care my Toyota Prius Navigation system for repair. They fixed the system in less than 24 hours and sent it it back right away. i would definitely use them again instead.

Sunil Gupta

Excellent service! They had my car towed when tow company appointed by my insurance company didn't show up and were able to fix the car the same day. I highly recommend them.

WorkHard

Our company recently switched over to Highline from a bigger competitor whom we had been with for over 6 years. I am impressed with the service that Highline provides and not a second thought to the "other guys". Great choice with a personal touch!

Randy Courtney

Wes and his crew are the best! Honest & reliable. Not a shop that will upsell you on things and will tell you the truth about what needs to be serviced on your car. Highly recommend Highline Car Care!

Trevor Garrett

Would definitely recommend this shop! They are professional, thorough, reasonable, and just nice people. I've been thinking about trying this place for a while as I drive past it all the time and it's closer to my house than the shop I was using. I'm so glad I stopped by, I won't be going anywhere else.

Mayumi King

They are very professional and friendly. Explain things easy for girl like me don’t know anything about car is super helpful❤️

Dave Shrein

I am always surprised by how quickly I am in and out. We've been using Wes and his shop for over 10 years and I still can't believe that I show up without an appointment and 40 minutes later I'm out with whatever it was I needed. We've had a mechanic we can trust for 10+ years - that's huge!

Curtis Good

I first went to Highline years ago based on the recommendation of a good friend. The service is great and their rates are very reasonable. They communicate well, are honest, and work quickly to get you back on the road.

Lyn Matera

Friendly, knowledgeable, honest, and fairly priced. Always able to get me in same day or next day. One time a part I had replaced malfunctioned in less than a year, and they replaced the part and did the labor for free as part of their one year warranty. Excellent service!

Pocoyo V

From the moment I found this place I felt good about it! I received excellent service from Wes and Michael. The whole staff was very pleasant! I don’t regret one bit driving down from Nevada to go see them! They are professional and the prices are very fair! This is a top of the line business!! Ran by a true profesional!

K Maldo

Touching controls on my 2007 Lexus ES 350 , was not responsive , Navigation screen , Car is 12 years old with only 88 thousand miles , Contacted Lexus , wanted around $ 3 thousand . ARE THEY INSANE A common issue with these Nav Systems Controlled A/C plus other functions Found these guys doing a google search , Had nice reviews , Spoken with WES & Michael via email & phone Spoken with others that do this type of repair , they all seemed vague but after my intimal call speaking with Michael , Packed and shipped same day They got it on a Monday , Tuesday get a call , DONE , Just installed and everything working FINE , Came with a year warranty I can see why they have many good reviews , GOOD JOB GUYS

Andy Fox

Always a great experience, loaned me a loaner while they serviced my Audi (I drive 30 mins to this garage for a reason). Price is very fair and service is good.

Tina Patterson

Highly recommended going here! They fixed my car and were reasonable and I had my diagnostics in a couple hours.

CJ Lucero

Drove 25 minutes after getting quote to fix brakes. Got brakes and pinion seal done for a better price and will be back for more needs as they arise. Great shop and people.

Ricky Carter

This place is one to use for sure. Brought in my wife bmw and fixed the leak the next day. Had an issue with the skid plate coming off on the freeway they took care of it and gave me a free oil change for the trouble ( full synthetic). Very knowledgable and honest. Will defiantly come back here in the future. Thanks Jayson!

Justin Hove

These guys are very professional, they're more than fairly priced, they've done all of my maintenance and other work needed on 2 of my vehicles now for about 5 years now, I'd recommend them to family and friends!

Cory

Fast shipping. Arrived undamaged. The upgraded bell housing was a night and day improvement to the GTR. Had to talk to customer service a couple of times, and Wes was always quick to respond and help.

Brian Baehr

Excellent on -line and telephone support before sending in my nav system for my Lexus IS 250. Very prompt replacement of the digitizer and return by UPS. I have reinstalled the unit which is working perfectly.

Dan Spangler

10 STARS! Truly honest, and professional. After having repairs made at another service shop, wish I had gone to Highline Car Care first.

Sam Adkins

These guys are really interested in working with you to solve your car issues. I had an indicator light that came on under certain circumstances. The Dealer said under those circumstances it is what it is. Didn't even bother to check it out to be sure. Highline listened to me and came up with a game plan. A step by step way to determine and fix the problem. Now I am back on the road feeling confident in my car again. Thanks Highline!

Mike Gallego

Wes and his staff are PRO’S . Quick and efficient. Wes told me it the work I was getting done could take up to 2 hours! I was out of there in 1hour 15 mins. Then he took my car to carwash. 1st class I will be back with my daughters car. Tough to find trustworthy mechanics, well I just did.! Mike Gallego

Chris Todd

Adam helped me. Super friendly staff and showed me around the shop prior to getting work done on my car. Highly recommend!

Jason Haynes

Honest, great service, and an affordable price. They were really busy but got me in and out really fast. Couldn’t ask for a more professional staff. Love highline car care!

Trevor Smith

Wes provided a great focused service and worked diligently to ensure I received the correct digitizer screen for my 2007 LX470. Highly recommended for technical repairs

Richard Johnson

I took advantage of the Apresto app to schedule my service. Highline Car Care has raised the bar in automotive service. Now even easier to schedule. Go to you appropriate app store and get Alresto and simplify your life.

AJAI ...life full of hope

I had my Lexus IS 250's navigation unit repaired from them. It was super easy to deal with them. Fast, Simple and efficient. 100% recommended.

michael mullins

Fast, affordable and very nice people.

Tami Gurka

I recently had 2 vehicles serviced at Highline and what a great experience! They were professional and exceeded my expectations! Most importantly I KNOW I can trust them and received the most high quality service.

Eileen Dietrich

We broke our navigation screen for our Prius V. Highline helped us ensure we were ordering the correct one, which we were then able to install ourselves. It works perfectly. Thanks!

Melissa Berdine

I was very impressed with Highline. Not only are they professional, but honest, which is hard to find. I am happy to have a place I can trust with my auto car needs!

Antoinette Shippley

Our go to place for car care. We never have to second guess the work done or the diagnosis given. They give us all of the information and let us make the decisions.

Andrew McGuire

Working with Highline has been a great experience, especially with electronics they are skilled and Efficent. They are my new mechanic of choice

todd ziereis

Trans fluid and filter, transfer case fluid, front rear diff fluids, front end alignment. These guys were honest and thorough. Ask for Michael or Adam, good folks.

Craig Guilford

Couldn't be happier with the service that we had done with Adam and the guys at Highline Car Care, saved us over $950 from what the dealer wanted to charge for the same service ..

Deric Dobbs

Wes and his team went above and beyond! Not only did they address the repairs that the car was taken in for, they also took the time to notify me of, and correct, issues that were not correctly taken care of by other shops. Highly recommended!

Steven White

I've had several issues fixed here. They were always quick and got it done right the first time. They were also good about getting me rides to and from there when needed. The prices seem fair for the service they provide.

Sasha Ramirez

I got an oil change and everyone at the shop was on top of their game.They kept me informed all the way through they advised me to get new tires even gave me a price quote. Thank you Highline I will continue business with you and I will definitely recommend my friends and family.

Daniel Hiralez

One of the best experiences ever! Wes and his team are honest and thorough. They fixed a 3 year problem, that multiple shops couldn't figure out. Thank you Wes!

Harold Rayborn

Highline did great I have used them for after warranty work on my Mercedes for about 4 years, honest, prompt and reasonably priced.

Brent Riesop

Don't think you can ask for a better shop. Prices are great and you couldn't deal with a more honest owner than Wes. I've had work done here and have sent several friends to him and all of them have been more than impressed. 5+ stars

Frozen Steamed

Highline Import is a professional, knowledgeable and very customer service based business. They are very prompt and efficient. They've always been able to help me with my vehicle needs.

Cindy Burt

Excellent service! I only had an oil change but they checked a few other things for me, I will definitely go back for other services.

Katie and James Romaine

Highline is number one for our simple and complicated car repairs. We take all our cars there because the work gets done on time and in budget. We definitely recommend Highline Import Auto.

No chill SS

A1 service. Good communication. They guys are badass.

Jack Fisher

Professional, honest, great communications, and top notch mechanics. Michael is the perfect example of what Customer Service is supposed to be.

Timmy Pham

Great and helpful employees. Steered me into the direction when it came down to choosing the multiple options available. Very informative and great product

TxAz

I have been using these guys for several years. I find them extremely honest, and up front, and their prices are very fair as compared to other places. Never once have they "made up" a problem that I didn't go in for, and never once have they "added onto" a quote because of some BS reason. I highly recommend them.

Christopher Wheeler

Highline got the job done fast and affordable. I was worried about letting someone work on my truck. I will definitely use Highline Car Care again.

Chris Kmett

I took my Honda in for a timing belt and routine maintance Wes and the crew were very professional and nice. I got quoted a fair price and got a quality repair I would highly recommend to everyone.

Corey Catbagan

Everyone who works at Highline was nice. They were very knowledgeable about my vehicle. I would recommend Highline to a friend and I will be going back when my truck needs it.

Donnie Bolton

Very nice people to deal with. Helped me out installing lowering springs and alignment on my vehicle. I would recommend them!

Lorenzo Lostal

Wes and the team took care of our needs in a timely manner. They were very thorough in providing status updates during the entire process of getting our vehicle back on the road again.

Jason Riggs

Great service by qualified professionals. When you get tired of taking your car back over and over for the same problem at the chain stores, come see these guys.

John Swanton

Friendly. Were able yo get my Titan in the same day I called. Made repairs at a reasonable cost. Gave me a couple of cost saving tips and got me on my way.

carmen lappen

A very professional group of people. I appreciated the estimation of work that needed to be done along with photos of problem areas. It was nice to not have to wait for an appointment. All work was done very well and it is guaranteed.

Randy Rice (randyrhinoceros)

These guys have been very helpful, fair, and professional. I've been surprised at how different they are from other companies I've been to, in any field. Different in that I don't have a single thing I would complain about. I will continue to go back to them, and recommend them to people. :)

Pete Falconieri

Great customer service, got the part shipped to me very fast, will install next week when I have time. Would definitely buy from this person again they seem very knowledgeable and customer oriented.

Alric Kunitz

I've finally found a trustworthy shop that I trust not only with my own vehicle, but am more than comfortable referring my friends and clients. Wes's shop is the real deal.

Charles

They were able to fix my ac in my Dodge Ram so I am able to enjoy my summer and it runs better then it did when it was brand new!! The staff was super helpful and friendly.

John Branon

Excellent service. Very knowledgeable staff. I would recommend them to anyone needing repairs.

John Jones

I took my Toyota Corolla in to check the Ac that stoped blowing. They diagnosed for free and fixed it a couple hours. Great service and very thorough.

Richard Dewey

Highline did a great job of identifying the issue with my 4-Runner and solving it quickly. Charlie is great at customer care as well!

Daniel Estrada

Service is excellent! Really appreciate how communicative and timely they are. I could not recommend a better shop!

SPS Autosport

Wes provides me a GTR bellhousing in a pinch, and got it to me in record time! No more rattling from my GTR. Thank you so much for answering all my questions and the great customer service!

Leilani Vandercook

I have used them for years. These guys are honest and have incredible integrity. If your looking for a trustworthy, knowledgeable mechanic who cares personally about their customers then you have found them.

Mike Gonzales

Wes & his team at Highline Car Care not only exceeded my expectations but also didn't sell me something I didn't need in my repair... My transmission has never sounded better after a couple tweaks from Highline...

Dillon Kazemi

I am consistently surprised by the level of service Highline offers. The staff is extremely courteous and helps me feel at ease with my vehicles.

Kathy Toya

Repaired the MFD for my Prius and it works perfectly. Really quick turn around at a very reasonable price. Can't go wrong with these guys.

Carissa Bell

Honest, reasonable and reliable! Even if I have a random car question, I can always rely on Highline's staff to give me an honest answer. They always are willing to go above and beyond!!

David Muggeridge

Highline did excellent work with a challenging installation, honored the quoted price even though the work scope exceeded their estimate.

Valorie Orozco

Excellent service! Highline has our business for sure! You won’t be sorry! Give them your business in the good times and in the bad times we are experiencing right now. They are the BEST!

Lindsay Sheffer

These guys were so thorough with the diagnostics of my vehicle! They even buffed out my foggy headlights!! Definitely recommend these guys!! :)

Tia Jackson

Super professional and speedy, air conditioner works great again!

Darius Garvin

Great service. Answered all of my questions and did a great job responding to me promptly. I would definitely order from there guys again they were a big help... Thanks! Darius

Brandon Fritz

Did a complimentary inspection on my two vehicles, extremely personable and honest. Great communication and timely service.

Jay Klepinger

Great experience and service. Wes has a great shop and his staff was very thorough. I’d recommend them to anyone needing maintenance.

Raychel Juarez

I highly recommend HIGH LINE IMPORT! The customer service is above and beyond which, is difficult to find these days. They are reasonable, honest & efficient!!! This is No joke, I challenge you to try HLI and disagree! #HLIthebestinAZ #onpoint #notogoodtobetrue #rangerover

Bryan Hudson

Excellent service, very knowledgeable technicians, great customer service and communication. I highly recommend these guys, they know what they're doing and they do it right.

Cynthia George

Thank you Charlie for taking awesome care of me and my car for my oil change! Charlie went above and beyond - he even took me through DD so I could grab a cup of coffee before going into work!

Dustyn Davis

They really took care of my wife and I’s vehicles. These guys treat you with the upmost respect and care. I will definitely continue to trust them with my vehicles! Thanks y’all!!!

Romulus Chang

Adam and his team did a wonderful job. Really love how the car feels!

Charles Pannier

Great service, quality people. These guys know their craft and how to run a business. Not easy to find both in one place.

julie haas

Great service and affordable price

az aces

Super professional VERY honest. They will e They will even come get your car, drop off a loaner and take care of everything

John Michael Elder

Took a car to get a complete check before purchasing from a local dealer. These guys are great, they were very honest and helpful!

Jessica Walker

These guys are great! Honest, professional, kind... and the shop is always neat and tidy. What more can you ask for?

Lauren Blanchard

Very helpful service and honest. I felt that Wes was very thorough and could really accommodate the customer. Its hard to find a good shop, but this one is it!

Matt Ballance

Amazing customer service and great work. Shipped my navigation got in back literally better than new in less than a week.

David Babani

Fixed the other guys mistake without trying to rip me off. These guys actually know how to fix cars and offer really good customer service at a fair price.

De Wei Lei

Very professional and responsive. Really provides a high touch experience and you don't see that too much in the world of automotive

Robert Lokken

Great service and even better communication throughout the process!

Will Wilcox

Wes made the entire process smooth and easy. Saved me over $100 with an alternative replacement part for my broken Navigation screen.

Stephan Ruby

I love Highline!!! I have been going to them for at least 4 years now. It's always been great service!! These guys are the best!!

Cory B

Wes helped me out, answered all the questions I had. I would 100% recommend!

Barry Berger

Very Knowledgeable mechanics , Owner is extremely helpful and was able to help me out perfectly with my car when other places couldn't.

Zanatoss

Saved me from replacing my nav system for a 2007 lexus is 250. Check out their other services!

Adam Lindell

Wes and his team are fantastic! Very knowledgeable friendly and professional can’t wait to see your new facility! Thank you again for all your help today!

Rod Roy

Always great service with attention to detail and trustworthy. My 5-star car care location.

Harv Martinez

Great service in a very timely manner! I would highly recommend Highline to others! Very positive experience!

Travis Kulpa

Great service!! Thanks Cory !

craig evans

Amazing service every time. Honest, trustworthy, and fair. Cant say enough good things about this place! Keep up the good work guys!

Patrick Cole

These guys are awesome. Highly recommend them for any type of auto repairs.

Francis Beauregard

Great product fast shipping

Ryan Garner

Excellent Service. Great communication. Reasonable prices. My experience was all positive. They were fast and professional.

Hilda

Very nice professional people. Detail oriented very fair on pricing and no up sale. Clean comfortable shop. Will refer friends and family.

Brad Trent

Definitely good service at a good price. I'll be taking all my cars here in the future! Thanks Highline!!

Kerry Flanagan

This was a great experience. Wes answered all my questions and I received the correct part. I installed the digitizer and it is working great. Thank you.

Fred Wolff

These guys are honest, fast, and communicate very well! It's nice to see a company that values its customers.

John Long

NOTE: I am not related to anyone in this organization. I like that they tell it like it is. I also like that I'm not being gouged by choosing to use them. And they're a friendly bunch.

Mike Gaudy

This was my first time at Highline for an oil change. The people were friendly and the service was quick. Thanks!

Anthony Millett

Great customer service and great mechanics all around. Reasonable prices. Very friendly folk

Jay Rich (jlrnaz)

Highline Car is professional and accommodating. I would recommend them for maintaining the health of your vehicle.

Diana Hardwick

Great place to take your car. They did a excellent job fixing my car.

Private Private

Excellent service and fixed my issue. You can tell they love what they do and it's not just about the "Buck". They now have a new customer !! Thank you

George Fletcher

Efficient service, reasonable cost, great advice, no pressure, and best of all, a quick fix to a frustrating problem (non-functioning touch screen)! Highly recommended.

Sue Bishop

Great Customer service when we needed help with Our Pickup Truck. Friendly Customer Service..got Us up and going quickly!

Mr No

The crew her are professional and honest with all my needs. Would reccomend.

Cameron Cohen

All the guys at the shop were nice and professional and were able to get me in and out. I would definitely have more work done there!!

Mia King

Easy to make an appointment, convenient location, pleasant employees.

C Pall

They fixed our touchscreen, still going strong.

Paul Jouas

Michael is very helpful in explaining results of diagnosis and letting me know what needs to be done now vs. could wait but keep an eye on.

Seth Johnson

Honest work, done with care.

Sandra Luque

Been bringing my car to these guys for a few years now, and now my adult kids do too. They give me peace of mind!!

Romane Roman

courteous, efficient, knowledgable, and just plain GREAT..... I will use them for everything in the future..... did I mention kind and understanding....??...they are that also...

Christen Stevens

Wow! Just wow! They never let me down! Great service, great advice, nice guys!

Brian Locker

Highly recommend Highline. I have always had a positive experience and their staff is very communicative and transparent about the work that needs to be completed.

Chaitali Patel

Great staff and customer service!

Jeff Taylor

Got me in with no appointment and addressed every issue I had the same day. Really appreciate the diligent work!

Marc Flatley

Was ok, little pricey, was looking forward to meeting Wes, never happened. Would definitely return.

jack majic

Very professional looking and the way they handle business. I would definitely come back and will recommend to others.

Skyler Reddington

great staff and service. I will return for any future service I need. I am very happy with my experience!

Jayden Lexi

Friendly, knowledgeable staff make the repair process as smooth as they can. They even gave me a ride to work nearby :)

Zane Arters

There was a leak in one of my transmission lines. The line was replaced and I was out the door in 45 minutes.

Brad Berdine

Exceptional service and competitive pricing. This is now my go to shop! Nice work guys! 👍👍👍 …

Dawn Wengert

These guys are the bomb. They don’t try to up sell you. Cheaper than Toyota!

Chris Hedges

Honest and knowledgeable employees with extremely reasonable prices. Been a satisfied customer for years.

Mr. Woodards (Dorashad)

These Guys are GREAT! Provide the Best Service in Town! I have never been Disappointed.

Wayne Ellis

They did an awesome job fixing my GMC Yukon Denali

Brian Walker

Exceptional service and quality from a trustworthy and honest shop.

Matt Galiano

Oil cap vent worked out great!

Ryan Fickenscher

Adam and the team aver very professional an know their trade. I would recommend them to everyone.

Lonny Shade

Very professional, kept everything simple, didn’t try to over sell on work that was unnecessary

donman4976

Car was in and out as scheduled with a detailed report of recommendations.

garrett richardson

I had to replace my transmission, and these guys really took care of me.

Brittany MacMartin

Amazing customer service.

Todd Meyer

These folks were very punctual returning calls, clear with their process and so far so good on the work.

Evan Todachine

Great service, great knowledge. Overall a great choice for your vehicle.

Jim Logan

Great service. Great pricing. And fast. Strongly recommend them

Nate Snyder

Did it all online. Great service very timely and the best part is it works. Excellent, thank you

Angela Torres

I can not say enough about Michael Glick. He is very thorough, kind and trustworthy.

Rosie Wright

Great service and very professional. Got right in and took care of us. :)

Laura Hendrickson

Always a pleasant experience here.

Linda Parks

My Tahoe runs great! Thank you Highline!

Rodney Dillon

What can I say about the Owner Wes & his crew... Great people, great service .

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