Reviews of Christian Brothers Automotive Peoria Thunderbird. (Auto Repair Shop) in Phoenix (Arizona).
Christian Brothers Automotive Peoria Thunderbird
13675 N 75th Ave, Peoria, AZ 85381, United States
Description
Information of Christian Brothers Automotive Peoria Thunderbird, Auto repair shop in Phoenix (Arizona)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
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Map
Open hours of Christian Brothers Automotive Peoria Thunderbird
Sunday
Closed
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
Closed
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Reviews of Christian Brothers Automotive Peoria Thunderbird
VJ VJ
Always thorough, honest, they do not fabricate repairs that arent needed. Professional, they communicate well while vehicle is in process (status updates). Christian Brothers is 100 percent customer satisfaction focused. I am a disabled combat veteran, they are always attentive to my needs. I can't say enough about my experience with them, my spouse and I are always treated well as a gay couple. I would give more stars if it were possible. All of the staff from front office to shop mechanics are amazingly knowledgeable and patient. Prices are in line with most repair shops in the area, however just based on the overall quality, we would spend a little more money to feel secure in the services provided. Free shuttle service is offered as well as the staff there understand the busy nature of our world today and all that we may have to deal with at the time; circumstances may require our presence somewhere else during repairs. Finally, they stand behind their work, great work ethic at this shop, a customers vehicle is not being returned without a complete and full repair. They always make it right.
Stephanie McCormick
First they started with an oil change and courtesy inspection. They made sure to check many components and showed me videos of any problems they found. Roberto was my service rep and he made sure to research prices to give me the best estimate for what I needed. I was in total control of the work I wanted done, which was nice not feeling pressured to deciding right away. They contacted me throughout the process so I knew what to expect.
There was one thing they missed during the inspection, but they took care of it for me, and that truly made a huge impact on my experience with them. It went from a pleasant experience to exceptional and I will always recommend them.
It's not just a standard shop. They designed it to be like going to someone's house, where they have nice couches to sit in, snacks, coffee, and music playing. The office has many of their awards and thank you notes from customers, they offer a courtesy shuttle service if you need to drop your vehicle off, and all of the staff are attentive and friendly. I am completely satisfied with the repairs done, and I shouldn't have to see them again for quite some time (that's a good thing!). Thank you!!
Max Rollins
Christian Brothers customer service is excellent and is what makes them stand out. I had issues with my steering and they were fixed quickly. The staff was all very accommodating and friendly throughout my experience. I was helped by Skyler, Roberto, and Troy and they were all very helpful and answered any questions I had. Also, I utilized their ride service and Caleb was a great driver and was on time for both the drop-off and pick-up. Overall I would recommend Christian Brothers over any other auto shop.
Tiffany
I was having issues with my car, and needed an appointment as soon as possible. They were able to squeeze me in between other appointments that day! They were great about calling to communicate what diagnosis they found on my car. I chose to not move forward with getting the maintenance done that day, so I came by to pick up my car that afternoon. When I had gotten there to pick up my car, they had told me not to worry about the diagnosis fee, and that I was all good to go. What a blessing!! They went over the issues they had found with my car one more time before handing me a flower from the front desk, and telling me to have a great day. I am extremely thankful for their kindness and service on such a tough day!
Krystal Davis
Christian Brothers has the best customer service ever. I brought my truck to them twice for repairs and they have been nothing short of amazing. They are very thorough and keep you updated every step of the way by sending photos and texts of their findings. They offered me complimentary shuttle service round trip while they serviced my car so I did not have to worry about transportation back and forth.Highly recommend
Mary Ingram
Checked because engine light came on after car wash. Also, inspection and oil change. Absolutely the BEST business model in the industry. Honest, fair, reasonable, respectful and just nice people. You can't get better,more trustworthy service anywhere!! Courtesy shuttle is just the cherry on top. Thank you gentlemen. (Tyler, wishing you and the Mrs. the absolute BEST with that new little girl). God Bless you all!
mike jacobs
First time using Christian Brothers and was very impressed. Needed a last minute wheel alignment before a trip and they got me in and out the same day in the afternoon.
They keep you well informed on the status of your vehicle from start to finish.
Alignment was perfect. Drives straight. No complaints. I'll now be taking my other vehicles here to get alignments and other work done.
Cynthia Burr
Car repairs are never fun. It's less fun when you are a single woman. I never thought I'd find a place that was compassionate, trustworthy, fair, reliable, and honest. I decided to have my vehicle towed to this location simply based on the reviews, never having stepped foot in the building. I am so glad that I did. Not only did they correct another shop's mistake, they were prompt and professional, keeping me in the loop and sending pictures along the way. Their meticulous notes and pictures even helped me seek legal action against the prior facility. Chris truly went above and beyond (all of the guys, really!) and I couldn't be more grateful. Do not hesitate to bring your vehicle here, they have techs that specialize in all makes/models. Truly impressed.
Jacob Yazzie
Very happy with my experience, My wife’s car needed to be serviced and Alex helped me through the entire process, he kept constant contact through phone calls and texts. My car was ready quick and easy. They also offered me rides which I took them up on for a ride home which was great. Recommend this company 100% and I’ll for sure continue my services here.
Jason Fountain
Christian Brothers are more than an automotive repair and maintenance shop. They are your friends that treat you like family to keep your ride rolling with ease! Our car has been derived here multiple times and each has been completed with care, communication, and the best follow when needed! Having timely repairs and service to our car allowed minimal impact to: work; kids school drop offs; grocery runs; and more. We love that Christian Brothers stands behind their service and parts they install. Be patient, treat them with respect, communicate, and Christian Brothers will mirror that ten fold!
Gianna Swayne
Very helpful and kind. I appreciate all the gentlemen that helped me. When your car fails, you want to feel safe in the hands of the people you give it and trusting as you have no idea what’s happened to it or how to fix it. You also want to feel safe on the road when you get it back and confident that the problem is resolved and they’ll be a shop you can go back to for all future needs. This shop provided me that experience and for that I am grateful. Most sincere thank you.
Sondra Norris
I called in a bit of a flurry for my vehicle losing oil and will be honest that they were not my first call (purely out of trying to go as close to home as possible) but after making that third call I knew it should have been my first. Despite it being later in the afternoon, they were super accommodating in getting me right in & were able to complete the oil change that I came for and the cabin & air filter changes that they identified as a need all in under 2 hours, and not because they were lacking customers! Every staff member was extremely courteous offering a friendly smile or hello to both my daughter & I, the lobby was full of what I'll call comfort items (water, coffee, candy, comfy furniture) instead of product to push. It was clean, pleasant smelling & an environment that you don't have to worry about what your kid could pick up. They have earned our loyalty, we will continue to use their business & hope you will too.
Tan Vo
Staff was friendly and courteous. They were swamped, but was able to get me in and out in a flash. The technicians were honest and didn’t try to sell me anything I didn’t need. I’m a mechanic myself and was testing to see if they were going to sell me something I didn’t need. Put a smile in my heart knowing that these guys/gals are honest. Better service than any of the dealership service companies I’ve been to. From 1-10, Christian Brothers is a definite 20!
Patrick Halpine
My wife just asked me to take her car down to this place after she set an appointment. They were absolutely courteous and kind and professional and outstanding at every level. They started work when they said they were going to start and they were finished by the time they said they were going to finish. The price seemed very fair and reasonable. This will definitely be my new place to have my vehicle's serviced.
Dale Franks
Absolutely wonderful people. Very professional and courteous. Shuttle Van was great. Finally a mechanic shop that you can trust to be up front and honest with you. The diesel mechanic was on top of it and explained everything I wasn't talking to a used car salesman in a mechanic shirt thank you guys for getting me back on the road.
SallyJo Walker
Christian Brothers is my go-to place for car care. The lobby/waiting room is clean with comfortable seating, has cold water or hot beverages to drink, & snacks to munch on. They have a free shuttle service as well. As far as car repair goes, these people are at the top of their game with ample text communication with photos, estimates, etc. They also phone as needed. They do a great job & know their stuff! I always feel comfortable going in & know I will be treated with kindness.
William Footitt
Christian brothers really took care of my car and me. Their communication is like nothing I've ever seen before. I have a 11 year BMW that has been taken care of throughout its life and they even had a certified BMW mechanic on site. They drove around with me and when done and deciding what I was able to afford they gave me a discount so I could get work crucial done. When finished and paid for the General Manager deliver my car to my house with the mechanic. Tip notch customer service. Oh and btw, their waiting area and facility is like a doctor's office. They should change the automotive business like QT changed gas and quick food business. Excellent t.
James Pitts
Customer service is a priority here, and they are good at it.
I had an odd problem and went on a test drive with the mechanic. As a technician myself, I can recognize someone who digs in to understand instead of throwing parts at it. They got me fixed up. the vehicle is doing great.
Great work, Excellent Service, CB is my new goto Mechanic.
Celeste Vinzant
Christian Brothers Auto is THE place for Auto Care & Repair! 3rd time here for various repairs. Shout out to Jon, Skyler, and Dave and the whole team. Customer Service is Excellent, to include phone and text messages. Repairs are always fabulous with pictures and explanations of priority level defining what and when needed.
Always choose Christian Brothers Auto for your Vehicles!
Betsy Rosas
I recommend this place a 100% I went there just to get my car check and to get an estimate first and they were honest about the work my car needed. I am really happy with the service, and the work they did in my car and the prices as well. Thank you for your service and the beautiful flower too!😊🌷🙌 …
Jerri Acosta
Amazing customer service. Very helpful explaining to me what was wrong and the cost. Will be returning for sure. I liked how they sent pictures so I could see the areas that needed repair. They are very honest company!
Jaxon Meardon
Best automotive experience I have ever had. My family and I are on vacation from Colorado and leave Sunday and they made sure we got taken care of on a Friday before they left the shop so we could stick to our schedule. 10/10 recommend. Also, love their customer service and business values.
Robin
Absolutely LOVED my experience! They are so kind. Very attentive. Elaborative. Thorough. If I could give them 6 stars out of 5, I would. Would most definitely, hands down recommend them! Thank you guys so much.
Stephen Keierleber
I recently took my car here for a few issues and one which was covered under the warranty provided by Christian brothers automotive. I was very happy with their service. I would recommend going here over the dealer by far.
Albert S
Very professional front desk staff. A great, clean, wholesome environment. Feels like a home. I love the Christian influence is very strong. They also were very quick with my van.
Marc Dominguez
Scheduling an appointment online was user-friendy, easy, and the team was very responsive letting me know my appointment was confirmed. CBA was very friendly when I came in and they communicated with me about my vehicle throughout my visit. They even went above and beyond to contact my extended warranty to get my repair covered! They are the best!
Laura Rodriguez
Christian brothers did an awesome job at keeping me updated on what was wrong with my car. They held constant communication and Laura was super helpful! I would definitely recommend them.
Patrick Schonbachler
Utilized CBA as one of the recommended automotive shops by Arizona Emissions. My car failed Emissions testing. CBA tested my vehicle and pinpointed the problems. Very polite and professional. Quoted price (which was fair) and stuck to that price even when over nighting the necessary part
Joshua Alexander
I came in for a vehicle Inspection and everything was amazing! They were very kind and very thorough in the Inspection. I got the service needed for my Vehicle and everything was very well priced and the staff was very friendly. I would highly recommend to anyone!
Malyssa Goulette
Great company and excellent customer service, our car needed towed and they towed it to the shop for free, communicative throughout the entire process and picked us up and brought us to their shop to get our car back. The cost was well below what we expected as well.
Dane VanDenHeuvel
Got me in the day I needed and had my car back the next day. They were professional and straight forward beginning to end. My car was a dream to drive afterwards, couldn’t recommend them enough!
Beatrice Lafferty
Experience at Christian Brothers was awesome. The shuttle drivers, technician and managers were very courteous, friendly and professional. I rate them 10+.
jaimie french
Always a great experience! Everyone is very professional and friendly. They do a great job of explaining things and are VERY thorough when they do inspections. You always leave with peace of mind knowing that the job was done correctly.
Chris Espinoza
Trust worthy establishment Christian brothers is, Master Jedi's in automotive they are. Thank you Anthony for the hospitality and honesty. God bless 🙌 #Jesusdance …
anitta hill
We've lived in the valley for over 20 years and the level of service we receive when getting our cars repaired keeps us coming back to CBA. I used to be the type of car owner that would only take my vehicle to the dealer. Since I found CBA I've saved myself money, time, and the feeling of being ripped off. They are transparent with estimates and cost. We have a 20 year old beater that they've kept in excellent running condition. We've brought vehicles to them for pre-purchase inspections and ended up with very reliable low cost maintenence vehicles. We no longer live close to CBA but refuse to take our cars anywhere else. I highly recommend CBA to friends and family, as well as anyone reading this review.
Parents Cummings
Helpful , fully explained what needed to be done. Gave a realistic time frame and cost. They provide a valet service to snd from the shop which really makes things much more combiner for me. Trust their mechanical knowledge and gives me options. I would highly recommend them.
Jean Marie Goodwin
They were truley amazing and my car was done in an incredibly short amount of time. No one around town could replace their service. It was the best expierence I have had with my vehicles. I wouls deffinitly recommend them to everyone!!
Dani B
Our first time here and must say I am not disappointed. The courtesy, care and professionalism is amazing. Their lounge is comfortable and still can maintain the distance guidelines and does require the masks just in case you're curious. They maintain the sanitation aswell. They do offer coffee and bottles of water while you wait along with a various selection of books and magazines to choose from to keep you entertained.
No worries they will keep checking in to make sure you're comfortable anyway 😉
They don't hesitate about bringing the vehicle to the front. There's no if's and's or but's about it lol.
This company stays true to their name.
Keith Hinton
Everyone was very courteous and helpful. Prices were reasonable and work quality was excellent. I will definitely use their services again.
laporche jones
Thank you so much, Brandt B. for helping me with my headlight repair. From start to finish, I felt welcomed and treated like family. Definitely recommend others to this repair shop.
Louise Haycock
Everyone was very helpful and professional . I would come again for any car repairs highly recommend . Thank you for your service . I’m happy with the performance of my vehicle god bless your business.
Kyle Ousley
This business provides nothing but great service. They were honest about work needed, the treated me with respect and care, and they made a noticeable effort to get my truck fixed in a timely manner.
Timothy Bise
Great service. Performed work on time, and appreciated the ride as well. Friendly and knowledgeable front office, didn’t push to do extra work. Will go back in the future.
Leonard Lara
I got to say they are awesome!! Very friendly, they would always check on me to make sure I was doing good while I waited for my vehicle I would recommend to friends and family to come here
Mary Mandelin
I had a great experience using Christian Brothers Automotive in Peoria. My car broke down on the road at night. The lower control arm had broken off the sub frame and was dragging the ground. The entire rear suspension sub frame had to be replaced. Christian Brothers calmed my fears. They were able to fix my car at a cost I was able to afford! They had my car repaired within one day after getting the replacement suspension sub frame! Their technicians do amazing work! And the front office staff are extremely helpful and kept me up to date on the entire process and shuttled me to where I needed to go. They relieved all the stress and worry over my broken down car. I cannot say enough good things about Cal, Patrick, Johnny and the entire staff at Christian Brothers Automotive. Thank you guys! May God Bless you and yours. I highly recommend you use Christian Brothers Automotive in Peoria for all your automotive needs! They will treat you right!!
Lynnette Kircher
I was very happy with the service received. From the moment you walk in, they listened, discussed concerns and reviewed everything with you. The facility is clean, every member of their personnel I had contact with was extremely friendly and professional.
Austin Talbot
Friendly, gave me a ride home while the car was inspected.
I was told I needed to do multiple repairs to get an alignment. The quote was exceptionally high. I denied repairs as I was unfamiliar with the shop and took it to my trusted mechanic. My mechanic assured me, the repairs Christian Brothers told me must be done were not needed and that I should save my money and get the alignment. And, the repairs were half the cost that CB quoted me at my trusted mechanic... Go figure.
I will not be coming back and will do the alignment at another shop. Nice people, friendly, but much too thorough in inspection to the point that they found problems that weren't really there. I'm sure the issues CB discovered were a "matter of opinion" but I don't like an opinion that's costs double what it does at other shops and is not necessary.
Rubina Opio
When I called to make appointment I spoke with Jon who patiently listened to me not rushing to get off the phone. My car needed a replacement of CV Axle Shaft. The front crew; they you with a warm spirit. Please try them you will be happy you did it. I will certainly be going to them. Christian Brothers keep up the good work!
Sherry Martin
Christian Brothers is the best! They will take you home after you drop your vehicle off and come pick you up when it's done for free! They are very professional and friendly. I have worked with Jon, now the manager on many occasions and he takes very good care of me. The other John is also very helpful and friendly. Everybody there is! I highly recommend this place for all of your vehicle repairs and maintenance.
Joshua Rosen
I came in today for the first time for an oil change because my SUV was low on oil and running poorly. The staff and mechanics are excellent as well as kind and trustworthy. They listened to my concerns and gave me instructions for how to maintain and monitor different parts of my engine. They also did a full inspection free of charge that included pictures, videos, and explanations of what is in good condition, average condition, and poor condition. If you’re looking for a trustworthy mechanic Christian Brothers’ service is the best! Laura and Dave were the ones who took care of my car today, but I’m sure everyone else there is great too!
Chris Christensen
Originally wasn't able to get quote over the phone for fuel filter replacement on diesel. Called back 5 minutes later and talked to someone else, service was excellent from that point forward. Friendly and clean atmosphere, appropriate use of technology and communications, got it done in a timely manner.
Jasmine Grainger
I was so impressed with the customer service of the team. The shuttle was super helpful because my infant was unusually fussy so being able to go home instead of wait in the lobby made all of the difference. I was surprised to receive photos of my car under the hood. Wow. This really helped me to validate and trust what they said needed to be fixed, was actually something that needed to be fixed. Never expected to have such a good experience just getting an oil change.
Kristy Weber
The staff was very friendly. They were informative and not pushy. They have pride of ownership and do a great job of keeping the waiting area and bathroom clean. Their shuttle service will pick you up and drop you off if necessary.
Ken and Mike kept me informed about my repair progress of my Ford Fiesta "Party Car" (as named by Ken 😁) along the way. And Faith and Chris were very enjoyable on my rides to and from the shop.
I've been a frequent visitor recently, and they have proven their quality work and professional, friendly service repeatedly!
Ali Schaeffer
Amazing experience, and I’ve never been able to say that about an auto shop before. From start to finish, they were honest and never tried to oversell me on anything. Fixed my car in a very timely manner. I can’t say enough good things. I will forever come here for my car needs. Thank you again!
Gilbert Valdez
Christian Brothers is a wonderful shop they do great work and fast. They are really friendly and provide great amenities we take or company vehicles here and my personal vehicles I definitely recommend Christian brothers automotive!
Sue Ardrey
Everyone was very pleasant and treated me with respect. They listened to what I said, and wrote everything down. They confirmed with me by showing me what they had input into their computer. They drove me straight home (no side trips to deliver multiple customers). Communication was very good. When they called to say the car was ready, they offered to pick me up. Within 10 minutes, I got a text that they were on their way. Again, no side trips for additional customers. The waiting area is very nice for shorter services. Not your usual grease and rubber smells either! Everything is beyond expectations - unless, of course, you've been there before 😉
Angelique G
These guys rock!! I had called 8 different shops and was turned away from them all including 6 dealerships w 6+ week wait!
John (with an H) and the Jon (without an H), Alex, and even the gentleman that shuttled me home were all hands down the kindest guys I have ever worked w at any mechanic shop in my life. Consistently polite, informative, honest, timely.
I’m almost hesitant to post this in fear that they will be too swamped to help me in the future! Lol
They made dealing w the warranty company seamless and easy. Even went above and beyond to ensure I was able to get my vehicle just after close.
Can’t give enough compliments. They even gave me a flower!!🥰 Highly recommend this shop!
Nicole Sullivan
This place is amazing. Today is National Service Day I seen the ad on Facebook I called and scheduled a appointment. I'm glad I did because I found a new automotive shop I can show my loyalty too. Thankful for God's favor. Finding an automotive shop owned and ran by God's people. I am blessed. Nobody but God. Thank you Jesus for favor.
Psalm 84:11 For the LORD God is a sun and shield; the LORD bestows favor and honor; no good thing does he withhold from those whose walk is blameless.
Leanna Sypherd
They have gone above and beyond for both my car and my husband's. Very informative and helpful. My car wouldn't start before work , they came and towed the car for me and got the work done. I was ready to go to work the next day! Highly recommend.
Jim Frantell
My brakes were making a terrible noise. I brought it in to Christian Brother's, they got me in right away, did an inspection, ordered the parts I needed I got me back on the road very quickly all at a very fair price! I would highly recommend them.
Jim F.
JIM KELTGEN
Checked battery for failure. Loose terminal connected. Fixed & battery found to be good. NO CHARGE! Great Company to do business with! Thank you CBA
Tearah Reeter
I called in the morning on Friday expecting to not be able to bring in my car until the following week. They were able to get me in right away, do a full inspection and fix some safety concerns all in the same day so I could have my car back for the weekend.
Luke Lovato
A/C evacuation and refill. Fast, courteous and professional. Would recommend. Thanks Christian brothers automotive peoria.
Mary Lucid
Top notch....these guys rock! Honest, kind and very detailed 👌.....ps...cleanest bathroom in town! Crazy spa experience! Wow factor!
Thanks Guys for your work, and your kindness …
Greg Sullivan
CB was awesome. They were very professional. Pricing was very fair and their work was impeccable. Thank you CB.
Vickie Nation
Fast, Easy, Dependable car care with great customer service and care. I especially appreciate their inspection report & photos to make you aware of others issues of concerns and recommends. Thanks CB
Merina Hardwick
By far the best experience I’ve had with any auto shop. Thank you to Alex, who provided incredible customer service, got my vehicle in ASAP, and communicated every step of the way. He and John made this process so easy. Great work done, great people who do it.
Tammi Libby
Great place to have your vehicle repaired! Kept me updated during the day; provided shuttle; friendly, and I trust them!
Gina
Been useing these guys for a long time. Took my new car in for a inspection they did a amazing job as usual kept me informed the whole way as well. Great customer service
I recommend them to anyone that needs repair work.
Brissa Rodriguez
I love Christian Brothers. They are very organized and their customer service is phenomenal. Will definitely comtinue to use Christan Brothers!!!!
Zita Lockett
Professional detailed service. Clean environment, kind and friendly faces with the knowledge to match.
Your mechanics make life easier when your vehicle is functioning dependably and without a question mark.
Brittney Traver
I have always been very happy with the customer service and quality job that Christian Brothers provides. I am so grateful that my car is finally with ac now! Tyler and all of the workers are very helpful and go above and beyond to be sure it’s a good experience. You will not be disappointed in their work and I highly recommend them.
Joshua Semmler
Christian Brothers does an amazing job. From the time you set your appointment to getting you vehicle back they are friendly and helpful through the entries process. Bright my truck in this time for what I thought was warranty work in my brakes, but turned out to be a rock wedged between the brake and rotor that wouldn’t break free with using an air compressor. They showed me the issue and even though it technically wasn’t warranty worthy, they fixed it for free and had my rotor turned with no charge. I highly recommend them for car care and for their professionalism and customer service, which is lacking at most other places nowadays.
Kendra Ollis
I cannot thank Christian brothers automotive enough for work they did on my car ! Not only did they get me in the same day but they did a full diagnosis on my car and also replaced my brakes, did an oil change, replaced my struts, shocks and also did an alignment on my car all in the same day ! They also have very affordable prices with payments plans! Thank you and I will always be a returning customer! I also wanna give a shout-out to john at the front desk who helped me through the whole process step by step and did a phenomenal job in making sure I was a satisfied customer! Thank you all so much !!!
Stacey Jarrett
The team in Peoria is great from the owner to the management and advisors in the office to the repairs and service the guys in the shop provide! Easy to recommend them to friends and family!! Thank you!!
G
Nice place, very fast service and Honest prices.
Well I'm back at Christian Brothers Automotive, 1 year later with some maintenance work to be done, and over heating. It took 3 day's. I walked in, without an appointment and they took the car immediately.
The Ford dealership said 2 weeks just to look at it, then more time after that.
That's why I come to Christian Brothers Automotive.
Maria Fernandez
Absolutely impressive service
After an issue with car not starting after being picked up from being serviced
Manager immediately contacted me after hours and came to house and picked up keys same evening and had car taken back to shop
Car had a recall and took car to dealer and returned to Christian bros.
Absolutely above and beyond service
I will recommend to everyone and continue to use Christian Bros add or auto repair shop
Truly appreciate the outstanding and courteous service provided
Jacob Simpson
I've had bad experiences with mechanics in the past. When we first brought our vehicle to Christian Brothers I didn't have my hopes up, I expected the typical "its going to be $2,000 more than you expected, sorry" kind of service. While things started out looking pretty grim, the service personnel kept me informed every step of the way and even absorbed some of the cost due to unforeseen circumstances! They have my complete confidence and have earned a loyal customer.
Argyr Azil
The first time I went in it was for just a quick once over because my key was sticking and if not for them I would not have known my engine mounts were breaking down.
Adrian Escobedo
My van’s air was smelling funky and Marc helped resolved the issue along with getting our alignment done! I loved the intentionality of sending pictures to see that issue this made me feel like I could trust this establishment. Marc even called to confirm we had seen the diagnostic. The attention to detail as far as Service goes is unmatched compared to other automotive shops. Marc is the best service writer there is! He was prompt with his follow ups, clear in his breakdown of our alignment and air filter, and very sweet by giving flowers to my wife, sister, and niece.
Eve Co
Oh Man what can I say! Absolutely EVERYTHING!!! This automotive company is honest, reliable, personable, has wonderfully understanding, and supportive customer service, great mechanics, a wonderful staff, and I honestly I cried when I came home because I am so gratefully thankful for what Christian Brothers Automotive has done for me. My 2004 year truck had to have so much work completed, and I am truly grateful that the mechanics inspected my truck throughly, and I honestly was so flabbergasted at how much was needed in repairs. I had used a different mechanic for a very long time, and “we” did not know of most of the repairs that were needed. After I had viewed the pictures the mechanic sent me of the work that needed to be accomplished I was floored, and scared because I had unknowingly been driving my truck when I should not have been. The Lord was surely watching out for me. Thank you everyone for working with me, and helping me figure out how to get help in accomplishing all of the automotive work that needed to be done. That was a substantial amount of work to be completed, and it was a large sum for someone who is disabled on a limited income, BUT I feel safe driving now. I originally called this automotive company because of all the great reviews, and I sure am glad I did that. This company really cares about their customer’s and I personally believe that. ~~~
Sandra Rose
I went to CB Auto Repair for this first time. They replaced Brakes, Pads and Rotors. Plus drained old Freon and flushed A/C and added new Freon with dye. Today it is 110 degrees and my A/C worked great!
Jamie Moon
Christian brothers was fast and efficient and took very good care of me as I was traveling I need in my car repaired pretty quickly.
Tallie E
***LONG REVIEW***
Honestly, this establishment has the best customer service I’ve ever received anywhere and that’s the truth.
From the initial phone call to ask about pricing, to the service inside, shuttle rides, etc. I was given outstanding customer service and overall great experience.
When usually going to automotive type places they are usually just money hungry and think you don’t know much about cars; HOWEVER this place is a refreshing step out of that. They are reasonably priced and have an excellent way of explaining things that need to be explained in depth.
Even the shuttle rides, rather than being awkward and just weird there was excellent conversation about several topics. One of the drivers, Luke informed me that the company hold events for certain different types of families to help them out with car services. That in itself is just rad.
You can just tell this company genuinely cares about its customers, employees, as well as the community. If I could I’d rate this 10 stars.
Thank you guys ! 😄
Jacob Moncayo
Me and my wife were blown away by the service and compassion Christian Brothers Automotive provided us! We had to have major work done to one of our vehicles and they treated us like family. Ask for Chris, he was fantastic!
Bambi Will
Zeke was an incredible help to me, figuring out quickly why my car had lost its electrical mind. He met me as soon as I got there, shuttled me to work, and kept me posted on how the “surgery” was going. I can’t speak highly enough about how Christian Brothers treats its customers. This is not my first rodeo with CB, and it will definitely not be my last. I am so happy that they are opening another repair shop in Surprise by Costco, and am super happy that Zeke will be running it. Thank you, Zeke and the Christian Brothers team!
David Forsberg
Great detail on status, plus believe or not, very fair prices. Did not felt ripped off which is very rare. I am looking forward in continuing service with all my vehicles.
Chris Wethington
My family and I moved from Houston to Phoenix and after several years of using Christian Brothers automotive in Texas it is obvious that these shops are firing on all cylinders. I receive the exact same quality service at the 75th and Thunderbird location that I’ve received at multiple locations in Texas. Kudos to you guys and your entire team are not skipping a beat and taking care of all of my automotive needs.
JaNae Stowell
We had other quotes that were lower, but they had the better warranty and amazing customer service. It was also done in one day which is so nice! Not having your car is difficult, so the efficiency is appreciated.
Jo Reeves
Christian brothers automotive has treated me more fairly than any automotive shop I've ever been to in my 79 years! My Prius had a very serious problem. They had to keep my car for 5 days. They kept me informed through texts and pictures. It was after closing when they finished my car. They sent an Uber to pick me up and bring me to their location So I could have my car for the weekend. Professionals all the way. 5+ stars
Stephen Mahoney
I had my struts replaced and an alignment done and my car rides much better.
Thomas Mann
Christian Brothers is a great shop. They did a thorough job and kept me informed as the repairs progressed. Very friendly and courteous staff. All around a great experience.
Holly Todd
I went to them previously and they had earned my business. I went back when I had another issue, turns out it was covered under warranty. They took care of it and I remain a satisfied customer.
Georgie Valverde
Marc Dominguez scheduled us with absolutely dazzling customer service and even sent us a pre-qualify link for Sunbit financing which I thought was really neat. I really love that y'all take photos and a brief description of each recommendation. It helps your Autistic and ADHD customers like us know what's needed for our car care without the anxiety of having to do a ton of research. We will be customers forever! Thank you.
Whitney Jackson
Charlie was awesome he picked me up and dropped me off like the perfect gentleman excellent service as usual
Brenda Turner
This was my first visit to Christian brothers. Christian Brother's changed the oil and rotated the wheels on my truck. They check all fluids and flushed the transmission fluid and brake fluid. They didca 12.point inspection too. I had them put new windshied wipers on my 18 year old truck.
Everyone that works at Christian Brother's is nice and helpful! They take the time to explain what is needed and what can be completed at a later time, keeping safety first! They also text photos of everything that needs to be done with links and video. They make you feel like you are part of the family. Very accomodating! They even gave me a ride home while they worked on the vehicle. They text you during the process to let you know what is going on; to top things off they gave me a beautiful carnation before I left. I will most definitely be returning for future truck needs. Thank you Christian Brother's for going above and beyond!
James Daugherty
They did a great job finding and repairing my airbag warning light also had an oil change done and a vehicle inspection I've been using the shop for 5 years they have been keeping my car running great highly recommend
Jeremy G
Phenomenal customer service, professional and friendly. If you’re looking for a cheap backyard mechanic this isn’t it. You buy cheap you buy twice. They also have an amazing warranty backing their work. HIGHLY RECOMMENDED!!
Paul Khoury
I thought it was too expensive for what needed to be done. I Had the oil changed in my Rav4. It was also running a little rough. They test drove it and realized the air filter cover was not on right. I changed the air filter myself and didn't completely close the cover and air was leaking through. $247.00 later my oil was changed and air filter cover was put on correctly. Too expensive for what they did!! BUT, great customer service!!! They were so nice. They offered water, snacks, a ride home and a ride back to pick up my vehicle. Customer service is 2nd to none. Will I be back???? Probably because customer service is very important to me. In today day and times people forget how to treat others.
5 STARS FOR PRICE
10 STARS FOR CUSTOMER SERVICE.
***I changed from 3 stars to 5. The customer service off sets anything else. I highly recommend this business. I will be back and my kids will be using this place as well.
Patrick Constans
Courtesy, communication and very friendly. I dropped my car for courtesy inspection (as I recently purchased a pre-owned car).
It was very easy to book an appointment within 7 days over the Christmas period. The person handling the call was very friendly and detailed what would be done on my car (nothing initially without my consent). I received a link to a page listing the inspection done and what was of concern. For each items raised, I had a clean picture of why it was at fault and the options I had (fixing it, replacing it etc...). I also received regular updates on progress on the inspection and when it was finished (less than a day, incl the fixes/parts replacement).
Overall a very good experience, in line with the price i was expecting to pay and service delivered in timely manner. I would definitely recommend Christian Brothers Automotive and will come back for my services.
Maya Pazos
Very kind and helpful. I was able to pay online prior to arriving to make check out quick. I was provided a drop off and pick up, as well as a comprehensive inspection list. Pictures were included in inspection, made it easy to see what the issues were.
Eric Jones
Very thorough, and communicative throughout the process. Called, texted, and sent pic throughout the whole process. Even towed my car to their shop, and picked me up once repairs were completed! Would recommend to anyone!
Bruce Spalt
Friendly helpful staff, conveniant shuttle service was great and offeriing water bottles while I waited.l!! Completed inspection within the time I requested. Provided valuable report with descriptions,pictures,videos. A little pricey but worth the friendliness of the staff.
Rubina Opio
ABS light, VDC and slip lights showed up. This is my 2nd time I dropped it, there is a presence of family atmosphere and excellence customer service makes one feel (I and my car are in good hands) Jon (h) and the crew are customer oriented making sure everyone is attended. I was dropped at work by Faith and picked up thank you both ladies. Try it. Continue doing what you are doing it is working
Brianna Miller
The staff are very friendly and there work is impeccable. They are very fast and offer free towing
Kerrilynn T
Absolutely love this team of professionals. Friendly, caring, responsive, thorough, and the best shop to work with in my 40+ years of driving! As a woman, I am confident I am in good hands. ...and their warranty? Show me a better one! Bet you can't...
Angela Waldron
First time taking my car to Christian Brothers. Everyone was professional and very helpful. I was kept informed of progress and knew exactly what the cost would be. No surprise charges. I would highly recommend them.
Rita Colburn
Everything was very straightforward. I asked for a diagnostic on my car and was given a list in order of importance and given options. I was offered a ride to and from the shop. While they were working on my car, I was kept informed throughout the process. Everyone associated with the shop that I encountered was courteous and helpful. I also felt the price was reasonable.
Gloria Grace Lindsey
Motor Mounts we’re replaced. The advisor Jon kept me informed from the point of being met on the phone, to taking my Van in the day before to check if the Motor Mounts needed to be replaced? When opening the front hood to my Van…there was more of a concern with Fuel smell and they were concern of the Hazardous? So I left my Van with Jon to be repaired the next day. Jon called and text me with the parts that were needed Motor Mounts and was planning on doing a Smog Inspection. Jon kept me informed throughout the day til my Van was done. After the Motor Mounts were replaced and inspected the Fuel Smell was gone and no leaks or concerns could be found. But Jon made it very clear to me that if I smelled Fuel especially when Fueling up my Van to bring the Van back ASAP to be inspected and checked. I was so appreciative with all the help I received from Jon, Steve Service Manager, and all the other Technicians that I spoke too when I picked up my Van. Christian Brothers Automotive entire Staff went far and beyond to meet my needs and repairs with my Van and for that I am truly grateful. May GOD Bless each and everyone of them! Thanks A Billion! for an outstanding JOB performed on my Van. Truly the BEST in AZ!!!
Gloria Grace Lindsey says: Thanks A Billion!
Alana Rodgers
My Honda Civic was in need of a tune up as it recently hit the 90,000 miles mark. I called around for pricing on the services needed (base tune up of spark plugs + decarb / fuel injection) and received some wildly overpriced estimates. I'm so thankful I called Christian Brothers! Not only are the prices competitive, but also the quality of work and service is impeccable. I worked most directly with John and I must say the customer service is top notch. On top of that, they offer a level of transparency during vehicle service that I have never seen before - you receive actual pictures of your vehicle during the service being performed! I will be bringing my car here for all other work needed. This is how you run a business. Thank you!
Todd Niesen
Appointment was easy to set, drop off was quick and price was super fair. Thank you CBA!
Rhonda Belverud
Service is great. I dropped my car off to have the thermostat replaced. They tried to charge me $500 and the part is only $20. After complaining they lowered my cost to $400. Which was nice, but after leaving i called midas who quoted me $360 and the dealership quoted $250-400. Only after i conplained and they took $100 off did they come close to the dealership price. All im saying is shop around...
Jake Johnson
Hands down the best mechanic shop I’ve ever been to! Price was very reasonable, they kept me updated on everything going on with my vehicle, and they even left a cold bottle of water in my truck when I picked it up. Service was like nothing I have ever had before from a mechanic shop, Patrick was amazing!
Highly recommend!!!
Mark DePue
My experience at Christian Brothers was outstanding. The service staff, especially Jon, were extremely helpful and courteous. They really helped me understand my best repair options based on my budget. Their prices were very fair. I love that they, "did not try to arm twist me into purchasing more service than what I needed." They are real pros who really seem to care about people and what's best for their vehicles.
Cindy Nevarez
I was sitting in a parking lot with a dead battery and waiting for roadside assistance for a jump.
I called Christian Brothers and asked if they could expect me in there without a specific appointment time to get a new battery installed. There was no hesitation on their part - they put me on the schedule.
Fortunately roadside assistance didn't take too long. But when I got to Christian Brothers that didn't take long either! On top of that they had a 5-year battery in stock, which is what I wanted.
I was able to make the rest of my appointments that day with no problems.
The first time in my life I had a vehicle breakdown and it was a pleasant experience.
R John Voss
Starter decided to die. They provided free towing to their shop, got me in at 3pm and had me out the door by 5pm. Car is back up and purring.
Paula
9904 N 97th Dr. Apt B, Peoria, AZ, 85345, US
I rec'd a coupon for a free oil change and was totally surprised with how quickly they made my appt, how they handled my appt, the professionalism AND outstanding customer service!! They did an inspection, which I really appreciated, but I thought that would be where they would "get" me. WRONG! I have a 10 year old car and they told me it was in excellent condition and needed very little!! I walked away from there feeling very grateful that I found a good, honest, company that I will definitely going back to! I spent not one dime and even came home with a flower!!! Thank you Christian Bros!! And LUKE, especially for you... THANK YOU ALL!!!
Beth E
They could not have been any more accommodating!!
The best customer communication and service ever!!!
Mikala McIntire
My experience was simply amazing. They work with you and try their hardest to help you out in every way possible. They explain everything to where you can understand what’s going on and they explain how they can fix it. They also send you vehicle reports that have photos and videos to help you better understand everything as well. Been going to them since they first opened, don’t go anywhere else.
Beverly Larsen
Great quality work at a reasonable rate and kept me very informed during the whole process.
Nicole M. Arizona
John provided outstanding customer service with excellent communication and true to his word on all services performed. My 2003 Ford Expedition is running great! This shop is so well run, honest, and focused on providing the best experience in service to its customers. Thank you so much for all your wonderful help!!
Catherine Kaetterhenry
My experience with Christian Brothers automotive was totally exceptional.
Here is my story I woke up got ready to leave for the day everything packed in the car got in the driver's seat and the door would not close wiggled around with the hinge in the door it would not move sprayed it with WD-40 still nothing in a bit of a panic as I live alone and all my neighbors that are men are at work I knew the battery would go dead without the door being able to close so I had to find somewhere I did a Google search and seeing Christian Brothers automotive just down the road from me I got in my car drove to Christian Brothers with my arm out the window holding the door closed while driving I got to Christian Brothers went in I was greeted they listened to what was wrong they came out and looked at my vehicle they offered a courtesy shuttle to take me home they kept me informed of what was going on throughout the day with text messages so I never had to wonder what was happening they gave me an estimate they ended up having to order parts which they got in the very next day I received a text the next day stating my car was done they sent a shuttle for me greeted me when I came in I paid the bill they brought my car up had it running with the air conditioning on right to the door offered me a water for the road totally phenomenal customer service this is something you do not see today I would highly recommend Christian Brothers to all my friends and family as they are not only customer service friendly they keep you informed their shop is clean they're waiting area is clean and inviting and my car was done within 24 hours of driving it in there they totally took care of me 110% totally satisfied.
Gloria Atkinson
As always staff very professional and attentive. Facilities extremely welcoming clean and homey. Technician very knowledgeable and attention to details very tidy and clean. Would and have recommended your shop to others.
Donnie Jackson
Very neat and clean lobby with a warm greeting. Very professional workers. And great repair service. I definitely referred them to friends and families.
chauncey hamilton
Chris was my writer and he was amazing everyone there is polite and helpful. Chris always made sure to keep me updated on my car and the tech worked hard to get me on the road again.
Sydney Adamson
I was blown away by the high quality customer service I received here and the incredible transparency of the work done on my vehicle. I've never had an auto shop that took pictures of everything they wanted to fix on your vehicle jus to illustrate why each repair is necessary. They finished the work within the time frame they promised, and the shuttle was an amazing service that saved me so much time. Their dedication to giving their customers a wonderful experience brightened up my day.
Mary Oldsen
Incredible service! My mom raved about this place when they replaced her headlight so I decided to give them a try. I had noticed a slight bit of leakage from my drain bolt, so I brought my car in for an oil change, assuming that my drain bolt just needed tightening. First of all, I like how homey the place is. It was comfortable to sit and wait for my vehicle. The place was buzzing, but in a good way. The employees knew what they were doing and seemed to enjoy each others company while doing it. They let me know my car was ready at the time they had quoted me when I brought it in. Upon check out they went through the inspection. I really appreciated the photos of my vehicle. That held tremendous value to me. When I brought my car home that night, I still noticed a little bit of leakage from my drain bolt. I contacted the Christian Brothers via text after hours and minutes later the owner called, saying I could bring it in and they would take another look at it. WOW! I called the next morning asking for an appointment and he told me I could come down whenever I was ready. When I showed up, they immediately tended to my car. They replaced my oil drain plug and gasket, free of charge! They have found a lifelong customer in me. Thanks Christian Brothers, for going above and beyond for your customers.
Sonia Cruz
Highly recommend Christian Brothers. Alex was wonderful! He was professional, courteous and went above and beyond.
Casey
First visit, very happy with the repair work they did. Organized, clean and friendly enviroment. We left feeling the whole car is reliable not just the part they replaced. Thank you.
Donna Schaper
Very honest hard working people. Brought my husband’s jeep in for electrical issues and they walked us through each step! Never tried to oversell us. Very reliable service. This is our second vehicle and we are now going there for everything!
John Savage
I worked with Luke.
I went here for an Engine, Transmission & Brake Fluid change on a 2017 370z. I called multiple places and CBA was 30% cheaper than the Peoria Nissan Dealership and 13% cheaper than other highly rated independent shops.
They gave me a ride home, and after a reasonable amount of time completed the work. I also had some additional maintenance requests that they fulfilled without hesitation. I am very satisfied, and they will be my go-to shop for all future work.
All in all, it was a great experience and Luke made it even better. You won't go wrong here.
Diane Elias
This outfit is my new go too for any maintenance and services for my car. I was impressed with the culture and quick service. They were all very helpful in making this an easy process on getting my vehicle fixed and back to me less then 24hrs. John, who was my liaison is great at what is does. I'll be back.
Jennifer Orkin
These guys are AMAZING!!!!! I had an excellent experience with them. I was referred to them by a dear friend. I called and spoke with Patrick. He was able to schedule me right away. I loved the detailed inspection report on my car. I was quoted a price and they stayed within the quoted price. I was updated with text messages along the way as well as phone calls from them. The seating area is comfortable. They make sure you have cold water to drink, especially during the hot summer months. I am a customer for life! Thank you all for all for keeping "Felicia" up and running!!
Nick Griggs
Jon and his team were able to diagnose the issue with my AC system, and send a video of the leak! Very trustworthy and good at what they do.
I’ll be back for future repairs!
rusty harrington
First time customer. Went in for alignment, ended getting a few suspension parts replaced that I didn't know were bad. Very honest and up front about price and repairs needed. Took longer than anticipated but it happens when that amount of work is involved. Will definitely be bringing my other truck in for ac service. Highly recommend these guys for their professionalism and quality of work!
Summer dawn Fox
Wow all I can say is this is the most amazing place I have ever taken my car. They immediately treated me like I was part of their family. They fixed my car in a great time frame and the customer service is outstanding. If I could I would give a million stars. I will forever bring my vehicles and any family vehicles here as well . Spread the word...Christian Brothers Auto is where you want to take your cars. Everyone was absolutely amazing! Thank you so much guys you rock!!!
Jane Stein
My car battery was leaking and I needed help right away. They took care of it within 30 minutes!
Ashley Holler
I love that they truly do the best they can and work with you. I also like that they do a full inspection and in detail and I am able to get the urgent items done and know what is close to needing repairs. Very friendly workers. Only shop I've ever used used in the 16 years I've owned a vehicle.
Justin Perkins
I had purchased a vehicle with known problems so searched the local area for the best mechanical repair shop and was put in touch with Ken. Ken was very helpful courteous and professional. Although we were not able to conduct business together, CBAC went out of their way to get my business. That have a long list of standard and non standard repairs with terrific warranties on their work. The shop and customer areas are commendable for their cleanliness and the folks for their professionalism. Highly recommend this repair shop.
anthony bernal
Usually I go over to the Subaru in Scottsdale to get my car maintenance done. However, this time I decided to try somewhere new and closer to home. This place was easily better because it had great customer service, good prices, and everyone was extremely professional. I especially liked how I got both a text alert and email with updates on my car service. It was also great that I could approve any additional services suggested on my phone as well. Out of everything, what I liked the most was how detailed they were with the inspection. They provided pictures of everything and any issues that they found. Along with their suggestions on how to handle the issue and the cost. The reason why I liked this the most was because my last maintenance was done in March 2020 at Subaru Scottsdale and I have not driven it much since then because of the fact my company is currently no long allowing people in the building because of COVID. Based on what was found it looks like Subaru Scottsdale never changed the filters on my Car after charging me. I will definitely continue going here and bringing any new vehicle I purchase future to be worked on here.
Dan 23
Great service. Very professional. Anthony and Caleb were very helpful.
Abby Macaluso
From start to finish my experience with Christian Brothers was AMAZING and exceeded my expectations. It was my first visitant I will definitely be back. This is an automotive company that truly lives up to their name. Patrick and Craig at the front were very attentive and friendly. They had been expecting me when I arrived. The scheduling of my appointment was flawless and organized as well as the timely vehicle report which I received on my phone via text as I was waiting for my car's service to be completed. Every interaction from the front desk staff to the mechanics to the owner (who personally came out to greet me) were very attentive. I have honestly never received such wonderful service at any establishment .My daughter and I each received a flower at the end of our visit which I thought was a beautiful gesture. Thanks to everyone. I have found a new automotive company in Christian Brothers !
Lori Meredith
I will never go anywhere else. If you want full service honesty & integrity, Christian Brothers is the place to go. Every employee is helpful, caring, respectful and thorough. Every service they perform, pricing, and explanation of each is completely transparent. I was baffled at how low the estimate was for my brakes.
They went far beyond exceeding my expectations. I honestly can't say this about any other company or business. And I don't ever leave reviews but I had to get these guys out there so people know there is at least one.
Sandra McDonough
I do not enjoy dealing with car "issues" but Christian Brothers made the process as painless as possible. They are very professional and thorough. I love the fact that the take pictures of everything because reeqhey leave NO Doubt regarding the problems with their customers vehicles. They communicated every step of the way with me. I am getting ready to take a cross country trip driving by myself. CHRISTIAN BROTHERS AUTOMOTIVE did a thorough inspection and report. They then prioritized the repairs based on safety. Mike, Tom, and the shuttle driver were all great. I felt like family. The even offered to split the bill into three monthly payments. I am as customer for life. Thank you, CHRISTIAN BROTHERS AUTOMOTIVE.
Adrian Olariu
Autstanding services!! Amazing costumer service! Thank you again, may God bless all of you! (Daniella)
Avery Phillips
Christian Brothers was wonderful! They are honest and straightforward with you about what really needs to be done. They also send you an organized list of what they saw during the inspection which helped me to understand things better. They were also very friendly and kind to work with.
Barrett Laughter
Great staff. No hassle. Told them what I needed and wasn't haggled for upsales. Also they provide a courtesy shuttle. Recommend them! Will back of needed.
Melissa Wintersole
Christian Brothers diagnosed and fixed the problem with the thermostat on my 2017 Cadillac XT5 in just one day. The awesome text communication conveying the status of my vehicle and when parts were ordered kept me feeling in the loop. Everyone was super friendly and upbeat when we picked up my car..they even gave me a flower! We couldn’t be happier with our experience and will definitely bring all of our business here! Oh and shout out to John, you were awesome! Thank you!
Jasmine Ramirez
Definitely recommend coming here. Great customer service, they are honest, trustworthy. It shows they care and are not out to sell you something you don’t need just to make business. Im really happy with their service.
Chuck Kuchar
Excellent. They repaired my broken lug and replaced the lug nut - no charge. They torqued the remaining lug nuts to factory specs
Toni Miles
The customer service here is amazing! They don't push unnecessary services on you. They take pictures of everything of concern so you can actually see the problem. You'll get texts that will list all the services they recommend and at with a push of a button you can decline or accept the services. As you soon as you accept over text, they get started. Shuttle drivers will take you home while your car is being worked on. They use OEM parts as long as they are available and all parts replaced by them have a 3 year warranty. Prices are fair. I needed quite a bit of work done on my car and got quotes from a few other places as well. This was my first visit, but it won't be my last.
Taylor Schaub
I only recently moved into the area, and upon my arrival I needed my AC worked on, as well as a few other things. Since my first visit I have only been willing to take my car back to them! They are AMAZING. They took care of me, explained everything in detail, and have some of the best customer service of any business I have ever been too. They got me in and out with speed, and their work is high quality. I can tell they genuinely care about what they are doing, and put the customers first. Every visit I’ve had with them has exceeded any expectations, and I always left with a flower(they have hand cut flowers at the counter) and a cold bottle of water.
If you need any work done take a trip to this shop!! If I could give more than a 5 star review I would!!
James Herr
Love the inspection reports, complete with photos. Work was completed on schedule for the quoted price. They asked if I wanted them to go over the vehicle instead of just doing it. They quoted prices for the few things they documented that the car needed, and it was as easy as putting a checkmark in a box for any work I wanted them to do. I like the way they do business.
Randi Lucas
We brought my son's truck to Christian Brothers after being told the repair wouldn't be done by the dealership. Not only did Christian Brothers complete the repair in remarkable time in my mind, they actually invested in my son's truck to ensure the safety once we drove it off the property. They way they treat their clients... I'm sold. I've always wondered who you can truck with vehicle repairs... Christian Brothers is who!
62Grains Hunter
Took my truck in for alignment. Was a little disappointed that they called me after I was at work to let me know there would be an additional charge to align my truck just because it had a lift. My truck has solid axles so it is the easiest to align and being lifted doesn't change anything that they actually had to do to align it. All of the adjustments needed to align it are completely stock parts. Had an issue with the alignment and had to return it, but they were very professional about it and gave me a gift card for my hassle. The staff is very friendly and the shop is very clean. The waiting area has a nice homely feel and is very clean and nice. Complimentary fruit, coffee, and water. A place you could actually sit and wait and not worry about walking out with grease on your pants from the seat. They were especially friendly with the customers so much that they actually sat down and explained the issues the vehicles and showed them the parts. They also were OK with a guy bringing in his own parts because he got some kind of a discount on them someplace else. They have a complimentary shuttle that even goes out quite a ways. Overall, I was impressed with everything. Will keep them in mind for sure in the future and have already recommended them.
Karen Kilgoar
Awesome company! I have been several times now and am very happy with their service. I have a 2001 Honda Accord with over 200,000 miles. Jon DePue worked with me and he was also awesome!. He was very patient and kind and explained all the problems well so I could understand what was going on with my car. The first time Jon worked with me, there was a leak. It was in a very difficult place to reach and they ended up doing a timing belt fix while they were in there. It was close to needing be changed and I didn't want to have the expense again in such a short time. They always call and tell you what needs to be done before doing any work. I can say that they totally back up their warranty and they are very generous warranties of 3 years or 36,000 miles, whichever benefits you the most. They had to do some warranty work for me recently. One of the motor mounts that was replaced had gone bad... They fixed it free of charge. I recently was having a problem with my car not wanting to start. They checked everything out and could not duplicate what was happening. I thought I was going to get charged for the diagnostic testing because Jon called to ask if that would be okay... but when I picked up my car, he said there was no charge because they couldn't find anything wrong. If they had found something, then I would have been charged. Another thing that is nice is that is they have a shuttle in case you need it.
Jessica Dorr
I just have to say WOW, words cannot express the gratitude I have for this company!!! Luke, was absolutely amazing!! They go ABOVE and BEYOND customer service and making things right!! If you want to get honest, gracious people working on your vehicle this is the place!!! again just WOW 🤩 …
Taylar Grossman
They are awesome! I finally have an automotive business that I can trust!! I've been to the Peoria location & Gilbert location. They are VERY clean! I like that they took the time to explain what was happening with my vehicle & they actually showed me! I feel their prices are very reasonable and I've never felt like they tried to get me to do extra or non-necessary work. They've always told me what will need to be done in the future and also the priority level of the different work that needs to be done. On top of all that awesomeness their staff is friendly and professional. They definitely went the extra mile to ensure my customer satisfaction and that they matched their quality of service as a business. Patrick was the front person and he is so kind & professional! The store went the extra mile as a whole, but Patrick definitely put in extra work to ensure customer satisfaction.
Mike G
I would give these guys 10 stars if I could.
Cal the Manager was super friendly and informative! The office and building itself is extremely nice and professional. Not your typical Auto center filled with clutter.
Scooter took my appointment via the phone and was helpful and explained wait times, pricing, etc.
They send you a text with updates on your phone that allow you to see and review the inspection and then someone calls to go over it with you and answers any questions. These guys are extremely professional and great to work with and HONEST. I highly recommend taking a visit the next time your car needs worked on.
Casey Meins
This place is excellent! My tire was completely shredded and I needed to get it fixed so I ended up going to Christian Brothers automotive where I felt completely welcomed from the minute I walked in the door. Everyone one was extremely nice and helpful. Most of my tires need to be replaced but i ended up doing two for now. I was in and out within an hour, and I was on with my day. I would recommend this place to anyone and everyone! I will most definitely be back for all my car services and needs.
Angela Claus
Had a lot of work done to my car. The price was very reasonable. Runs better than before. Very professional and friendly people over here. Will continue my business with them in the near future.
Shane Olsen
The company I work for uses Christian bros for our fleet services and they do top notch work, they are honest, professional and a great shop all around. John in the office always is responsive and great to work with and is accommodating to our needs.. They are the best shop/mechanic experience I've had.
Cory Dallas
Well to be honest I’m really happy and satisfied with the work I had done with the shop. Outstanding customer service and they really kept me updated as for the progress on the repairs were coming along. So yes I would recommend this shop to others. I have needed to use other local mechanic shops in the past but Christian Brothers Automotive outshines them all. Good job guys.
Karly Ames
Once again Christian Brothers did not disappoint! I have been taking my car to this location for the past two years because of the service they provide. Their staff is always welcoming and friendly. My car is always serviced in a timely manner and they provide updates throughout the day. I will continue to take my car here.
P Wolfe
This is the third time I have had the pleasure of visiting CBA. I have also referred my sister who had a great experience as well. I have always been a bit hesitant when needing auto repair. Not any longer. I have always had a fair and truthful estimate and timely repair. Thank you for always taking the time to be kind. 😊🌻 …
Courtney Dobbins
Cal and his team are great. They really do go the extra mile for their customers. I highly recommend this shop.
Tru Roots LLC
I really appreciate this place. I've always taking my car to the dealership for the past five years or so. But my last experience at the dealership was not so well so I decided to take my Lexus here. They did an oil change and a courtesy inspection emailed and texted me a detailed report of the expectation with pictures. Dropped me off at home picked me back up when ready. What more can I say . Appreciate honest good mechanic work
Ronald Lee
Did great job and give us a break on the price.!!would go back.
Jesse Colburn
By far the best experience I've had getting my vehicle serviced. The entire team was genuinely friendly, knowledgeable and eager to assist with whatever was within their domain to assist with. In addition to that the systems and processes are fantastic; I was made aware of, by text message or a phone call, of each step in my repair process. Photos of my own vehicle and the related issue were provided online for my review as well. I had several issues with my vehicle and was looking for advice on which repairs were most important based on my budget and I felt confident with the advice provided by the service manager. Prices were reasonable and I trust that there were no unnecessary repairs offered nor prices inflated. I believe I've found a reliable, honest and affordable repair facility that I can return to and feel confident referring family and friends to.
Joseph Maisto
A damaged tire was found during an inspection. The tires were replaced and an alignment done. Wouldn't have known the poor condition of the tire without Christian brothers inspection
Anthony Carrillo
Cba did an excellent job diagnosing my starting issue that my truck had. They are an honest and trustworthy mechanic. I will be using them going foward.
Codi Butterfield
They were so nice the moment I walked in. The whole experience was easy and smooth. I love their text message with actual photos of the inspection. Definitely recommend!
Lesley Mondschein
Hands down 5 stars! I love this place!They go above and beyond any place I have ever been to! They are courteous, professional, friendly. They go out of their way for you, they even have your car waiting for you turned on with your air conditioning running when you walk out the door! Who does that? No one I know. I will be back for everything car related in the future. Thanks so much! Much appreciation!
Jazzeline Perez
I was impressed by their professionalism, innovation, and their thoughtfulness. Booking the appointment was easily done online. They use a service that sends the summary of the inspection via text message/email with recommendations of what needs repair along with the cost. My favorite part about this process was that I could approve or decline the work I wanted done via this message. I was at work seeing patients so this was very convenient and time saving. When I arrived to pick up my car, they greeted me with some flowers and a cold bottle of water. Overall, I had a great experience from booking the appointment to picking up my car. They really do stand by their mission to "love thy neighbor". I would take my car here again.
LifeisGreat17
Excellent customer service. They are very honest & friendly. And also very thorough with their work. It is rare to find great service like this!
Steph I
Everyone inside that business is so friendly. From the guys who answer the phone, to the ones who are checking me in to even the actual mechanic who works on my car. I’ve been in twice, and they remembered me like I was there last week. It was refreshing. I even had the same mechanic. They are dog friendly and I brought my pup in first time, and everyone asked where she was this recent visit. It was so cute. They do a great job with my car, fast, don’t pressure me into paying for extra things. Coffee while I wait. Bring my car around ready to drive out. Just nice. I enjoy going because of the quality service and the exceptional customer service.
Kayla Hooks
If you are looking for an honest, respectable, and affordable auto shop go here. I've always been skeptical about going to auto shops just because of all the dishonesty in this world. Because if that my car sat dead for about 4 months. I was immediately comforted when I walked in and was greeted by smiling faces. They offered me a free auto evaluation and once done, not only did they show me pictures of everything in my car that could be causing issues, they went above and beyond and explained to me how each of the issues affected my car. They also told me which repairs I could wait on and which ones I needed to fix right away. Which meant a lot because even though they are SUPER AFFORDABLE I have bills to pay and love to spread things out whenever possible. I loved this place so much that I text my mom to bring her car in that day so they could take a look. They were able to fix her car at an affordable rate as well at the same time! They even called me for a follow up to see how my car was doing the following week! Thank you for everything Christian Brothers Automotive! You have earned two clients for life as well as anyone I come across with car problems! If you are having car problems go see them! You won't regret it!!!
Skip Stephenson
I thank God for such a wonderful place as Christian Brothers Automotive. I was pleasantly surprised by the over the top waiting room with comfy chairs and sofas as well as snacks and drinks.
I was greeted by Lauren at the service desk. She patiently listened to me as I shared what service I needed.
As I waited in the waiting room I was texted by them and was shown pictures of the areas of my car that needed attention to and servicing. I was most impressed by that rather than other mechanics just saying that something needs to be repaired and just take their word for it.
There were some issues that I took care of and others that I will wait on.
When my servicing was completed they gave me a printout of the services performed and those that I will have done later on.
This is such a great Christian owned company with great employees, reasonable prices and wonderful Christian atmosphere.
I highly recommend the Christian Brothers Automotive Service. Thank you.
Janiera Bennett
This was my 1st time visiting CBA & everyone that I talked to was awesome! My car needed to pass emissions & they made sure that every code was cleared & even took my car to go thru emissions & it passed 😁. Would highly recommend this business 💜 …
Francesca
I took my car in due to the brakes squeaking after being changed 17 months ago from another auto repair shop. Christian Brothers was professional and courteous from the moment I walked in, to when they handed me back my keys. Their shuttle dropped me home while it was being worked on, called me to explain what they found and picked me up to bring me back to the shop. They gave me an honest opinion to wait to change my brakes but the previous shop who did a brake flush did not do a good job. My fluid needs to be changed after 17 months. I choose Christian Brothers based off the reviews and I'm glad I did. I asked Luke at the front if they give out $5 Dutch Bros gift cards for reviews because they had alot of good reviews. Lol. Nope, no gift card but I'll take the professionalism and kindness displayed by EVERY employee over a gift card any day.
Rochelle Navarro
This place was fantastic! The best automotive experience in my lifetime. I called and made an appointment for an oil change on my newly Mercedes Benz SUV. I had arrived 30 minutes early, and owner, Cal knew it was me and introduced himself to me and the whole crew was saying hello using my name.
*I was offered refreshments while I waited in their cozy waiting room. *They offer books to read and you can check them out and bring them back on your next visit.
*I had received text messages of the progress of my vehicle.
*A detailed inspection report with photos of everything that they had done to the truck, plus they went over it in person.
*My car was finished on time and they gave me 20% off for being a new client.
*They drove my car to the front, ice bottled water and flowers. It was truly a great experience. I am definitely coming back and referring people because it is hard to find a good place who knows luxury vehicles and who is cheaper than going to the dealership.
Syreeta Carter
I liked that I was provided with pictures of my automotive problem, along with an explanation. Arrangements were made for me to pick up a rental car since my repairs were going to take almost a full day, therefore I did not have to miss work. I liked the ability to pay online, because once my vehicle was done, I was still at work and wasn’t going to get off until the shop was closed. I also liked being able to pick up my vehicle after hours with my keys being available in a lock box. The staff was very polite and courteous, and their waiting room was clean.
P Valentine
Great customer service. They keep you well informed of status of your service. Very friendly. They also explain exactly the problem and details that help you understand why something broke down.
Nathan Coleman
A++ These guys are great I had an issue with my diesel truck and they solved and fixed the issue in a fast manner. Craig the service manager was very honest and informative and even brought me into the shop to see where the issue was coming from. Once I gave the ok to do the service it was done in no time. Very clean shop and comfortable waiting area. I felt very welcomed and had a sense of warmth and home like feeling the second I opened the door. I will ABSOLUTELY be returning to this Christian Brother’s for all of my service and vehicle needs.
Francisco Poloni
All of the gentlemen I interacted with at this auto shop were respectful, kind, and professional. They offered towing and shuttle services as my vehicle would not start and had left me without transportation. The work was done well and in a timely manner.
Michael Joseph
UPDATE: I am reducing my review to 4 stars. The last few times we have been there, the promised completion time has been significantly wrong. My son's car was an entire day late (promised near the end of day one, they didn't even start work on it until he called at the end of the day asking when it would be finished - and they didn't finish it until day 2). Our car was promised at 10am. Had to cancel a dental appointment because the car wasn't ready until late that afternoon. The people are nice and they do apologize.
As always, they are the best. Everyone is super friendly. When repairs are needed, they go through the whole estimate and explain why. At times, I declined certain services. Overall a wonderful place for car repairs.
Jason Tapia
I have been coming here for the past year and I’ve had nothing but top notch service and repairs done to my vehicles. They are not a “part changing” company but a company that diagnoses the problem and fixes what is actually wrong with the vehicle. I love the process that you experience here with the texts that keep you posted on the service and the email that shows the issues your vehicle has. They take the time to go through the services you may need and what the priorities are. I hear horror stories of all the money that people spend getting their car fixed, but continue to have problems all because they are looking for the cheapest place to fix their cars. This will not happen here. Their pricing is fair and you will leave with a great experience and your vehicle will be fixed. I recommend Christian Brothers Automotive to all as I’ve had multiple experiences here and each time It’s been a pleasure.
Mike Peters
Very impressed that Christian Brothers Automotive stood behind their warranty! I'd replaced my truck's AC compressor about 18 months ago and then this year the AC started blowing warm. I was worried about another big repair bill, but I needed my air conditioning so I went ahead and took it into their shop. Well, they found a few problems and covered the entire repair for free! As usual, they were very professional and provided me with updates along the way. I generally don't trust auto mechanics but I find that my trust keeps growing in Christian Brothers Automotive.
Mel Johansen
The service performed was replacement of the timing belt and water pump kit on my 2004 Lexus RX330. I was pleased with the work and the cost. The cost quoted was exactly what I paid. Also, their price for the timing belt was fair. I was quoted a lot more at other auto shops. I would recommend Christian Brothers for all your auto needs.
lynda karns
My recent visit on Wednesday to Christian Brothers was just as "Great" as all the other times I have been there. I took my car in because the AC was blowing out warm air. They checked it all out and told me what it needed. Although I wasn't able to have the repairs done right then... they were very understanding. They Truly do care about people and go out of their way to help you. It is such a Blessing to finally find an Honest repair shop that I can put My Trust in. I highly recommend them to everyone. You will be Very Pleased with their Excellent Service!.
Shannell Baker
Wow I cannot express how much I am satisfied with the business that is conducted here. Kyle and his coworkers pretty much everyone is awesome I knew I made the right choice when I decided to take my vehicle back to them after visiting with them previously in the past they definitely stand behind their motto. they are quite different than other auto repair shops I have been to before I like the fact that they are dressed this situation that was going on and didn't try to push more than what I can handle on me as far as other things that need to be taken care of on my vehicle. I'm a firm believer doing business with those we're going to treat you right and look out for you so I got a new mechanic y'all and it's Christian Brothers you guys are the best I am so elated and I'll see you soon 🥰🤗. This Mommy is back in action!!!!
Sonya Hill
I had blown a tire and I had them check for wheel alignment.Good news was I didn’t need it. Most places would say they do it but don’t need to! They are very honest ! I’ll return for any other service I need in the future.
Breon Bradley
Christian Brothers was truly amazing helping me replace my car engine and handling the warranty company. They communicate on time every time and go above and beyond. They never once over promised and under delivered. They are a one of kind auto shop. I highly recommend using them.
Richio
I had a lot of work done on my new-to-me older car in order to get it road ready. The work done by Christian Brothers was top notch. They seem to be focused on customer satisfaction with very competent, knowledgable, trustworthy, and professional service. They did a complete inspection report with photos and video to show me the parts in question. I was updated with texts on the progress. They have a shuttle, so I didn't have to find a way home. I'm very happy with the service to my car. They've developed a loyal customer. I highly recommend Christian Brothers.
Bride MacDowell
This company blows my mind!! They anticipated my needs and brought solutions that had my best interest in mind.. They ALWAYS go above and beyond no matter what services they're providing.. The part that I can't get over is how convenient they make everything... They take all anxiety out of a trip to the mechanic that's for sure!! I absolutely love these guys and will NEVER go anywhere else!!! Thanks guys!!!
P Toporek
This place is great! We've brought several vehicles here and they have always been fair. They are willing to work with you in order to make it a pleasant experience and they don't try to gouge you!! The staff is super awesome!!! Definitely recommend!
Tiffany Dinbokowitz
I had to come on here to write a review as soon as I could. After the recent loss of my husband who handled everything with our vehicles I was overwhelmed with the thought of taking care of these taskes. My husband and I had not long ago spoke about using Christian Brothers Automotive. Now desperate for a simple oil change I thought this would be a great place to start. This experience was beyond my expectations. The owner Cal and service manager Craig took such good care of me. I trusted them and they were so kind. They answered all my questions and even showed me pictures of the issues and even comped one of the services I needed. They also sent these details all in a text that was easy to read and understand. Their lobby was warm, clean and honestly relaxing. They offered me coffee, water and snacks and checked on my as I wated. They treated every person that came in the same. Honestly in this season of my life I feel so blessed to have such a wonderful business in my community. Thank you for your kindness today and for your knowledge that I felt I could trust. I look forward to coming back!
Desire Baca
Christian Brothers was very sympathetic to my situation my mother has cancer right now I couldn't afford to pay for the service on top of what my carshield warranty was going to pay which they are horrible wanted to have. Christian Brothers was very empathetic they contacted us several times just to ask how we were doing how my mom was doing they were nice and they took care of my truck and fix it in regular time and if I had to recommend I would recommend them all day long to everybody if you have a need a card need always call Christian Brothers.
Brooke Aderhold
I can't say enough good things about this place! I worked with Mike who walked me through the entire process and explained everything along the way. I was very impressed by their texting system which notifies you when your car is taken in, you are provided pictures to go along with the inspection and can approve and decline services in an instant.
As a young female, I get nervous taking my car in anywhere, concerned I'll get talked into getting a ton of things I don't need. I could tell when I was going over the inspection with Mike that he cared and was completely honest on what needed done today vs what needed attention but could wait.
Thank you for a great experience getting my car taken care of. I definitely recommend getting your car done for their excellent customer service!
Linda
I took my Jeep in yesterday it didn't pass emissions. Luke was the service technician who helped me. He was kind, funny but very professional. I told him this was our only vehicle and we needed ASAP. I received my Jeep today they not only fixed it but took it for emissions which it now passed and the cost of repair was on par with what my dealer wanted but the service went above and beyond what my dealer has ever done for us. Thanks
Robert's Runningboards & Flooring
I took my truck into the facility at 75th and Thunderbird for an alignment. The facility was spotless and the staff was knowledgeable and very friendly. They sent me my vehicle report by text and email with pictures and descriptions on what needed to be fixed now, later and the good parts of my truck. I am very pleased with my service. I was able to personally meet Cal and some of his staff. They didn't pay me for this review nor would I accept any payment for a good review. I believe that if you want good work done you should be prepared to pay. There are so many other shops that don't charge as much, but you might get less than satisfactory service where they cut corners and put you and your passengers at risk. Christian Brothers Automotive is not that shady shop and I would highly recommend them to everyone. The owner Cal called me to check up on my progress and to make sure I was happy with the service they provided.
Carla L
Wonderful customer service. They were able to get me in right away for an oil change. They also fixed a dirty air filter and a key issue identified during the oil change process. Their new automatic system is very efficient. It provides a text message with an inspection report and allows you to select what services you would like completed. Everyone was very friendly, professional and accommodating while I waited. I'll certainly be returning and would recommend them to anyone.
Ashley Delaney
I was so blown away from start to finish at not only how honest the Peoria location was but also how well they treated me. I had called around a few Christian Brothers locations and felt that I was being taken advantage of for the job I needed done. When I received a quote from Patrick at Peoria not only was it under market price but I felt like I was speaking to a friend. He quickly got me in, and kept me updated the entire time my car was being worked on. The entire experience has left me with new friends, and absolutely wanting to go back for any car needs I have as I know I can trust these folks with my time and money. Im extremely glad that I found this shop!!
Tracy Beresford
Awesome staff and quality work. They do a great job with the diagnosis and even provide pictures of the parts that are having issues. I couldn't afford to fix everything on our old car and they were great at helping me understand what was critical for safety and protecting the engine and what could wait. We just had the other issues fixed and are happy with the service.
Linda Foley-Miller
Professional, courteous, knowledgeable staff. Vehicle fixed in a timely manner (dead fuel pump). I will definitely use their services again if need be.
Jason Linda Haddock
Christian Brothers Automotive are mechanics that are honest, trustworthy, extremely well priced, and reliable. I have never been to an auto shop like this before. I'm not afraid of being taken advantage of here. They are very caring and do an excellent job. Tire rotation is only $10! Not only that but they do service projects to bless people. They are not only Christian Brothers by name, but by deed. I highly, highly recommend this place.
Jody Benishek
I was very impressed with the friendly helpful staff and shuttle service. The building was beautiful and very clean. They really seem to care and the fact that everything seems transparent (giving photos of what work needed done) give me piece of mind that I my have finally found a mechanic I can trust
Karen Janitell
always greeted with a big smile and nice people, love the shuttle!
Ladonna Lewis
I had a flat tire on my Tesla model S, and no spare. AAA recommend Christian Brothers and that is where I was taken. The treatment I received there was superb. They were able to quickly assess the situation with my tire, and determine that it was a nut on the valve stem that had worked itself loose. They tightened it, aired up my tire, and charged me nothing. They even gave me a flower to go! Not only that, but the waiting area was clean and comfortable. These folks took great care of me and got me on my way!
Shavawn Perschka
I was amazed at the customer service at this place. I was treated with respect. All staff was courteous. They were very transparent in the work that needed to be done and the work that could wait. I wasn’t pressured into getting work done that I couldn’t pay for etc. It was a breath of fresh air. I have found a new auto shop for my car.
Hermez Biko
Everyone at CB is courteous and professional. They’ll go over every aspect of your inspection, and what‘s needed to be repaired on your vehicle.
Financing is available for those who cannot make a lump sum payment, which is a great benefit.
Highly recommend them. Honest, good people.
Ms Nikki
This event helping single mothers was a blessing. The place of business is very inviting and welcoming, feels like home. They are friendly and professional. It's great to find a business with people of integrity. I am thankful for the favor God has shown in my life. Finding a business that is of God is an amazing feeling. I'm am so thankful to have found a new automotive place. They have truly blessed me and I highly recommend Christian Brothers Automotive a business that's built of integrity.
Heather French
Our vehicle was not an easy fix and I was honestly worried they would give up. But their techs kept at it with dogged determination until they reached a solution. We found them to be honest and fair. We are SO grateful and highly recommend them!
Russ Letra
My car was diagnosed early in the day. Parts were ordered and the repair was made. I had my car back on the road in a few hours. Texts kept me updated throughout the process. The price was reasonable.
John Casey
Best customer service I've ever had at a repair shop. Felt they were very honest
Joyce Rose
I was a former customer then relocated to Southern California last summer and when it was time to service my car - I couldn’t find anyone who I was confident In servicing my car - so I came back for a couple days and got my car serviced. I feel comfortable knowing that the work was done correctly and professionally and I’m safe!
Colleen Iliff
Best customer service. They kept up to date on the status of my car. The best part was the dealership had told me that I needed a new air filter and a new cabin filter and Christian Brothers told me that they looked good. That told me that they are honest and are not out to just get my money. Definitely a long time customer now.
Jeanie Richards
Wonderful customer service. They did a great job. Would recommend them to everyone.
They were super busy, but they were still able to get my car fixed in record time.
Thank you to all.
B. Richards and Bumble
Ann Grieve-Smith
I had an issue with my vehicle and took it into Christian brothers yesterday to look at the problem. They called to notify me that it was covered under my warranty with them! They honored the warranty from the original work and didn’t push additional purchases or show dishonesty on the issue exceeding the warranty. It is so nice to be able to trust an automotive company whom has integrity. I am very Grateful.
Ryan Balliet
Excellent customer service, speedy car return and genuinely nice people who truly care to assist you in whatever items you may or may not want to move forward with. 10/10 experience and recommend.
Feti Ana
I was needing to get my oil changed since my orginal mechanic had to cancel since he was understaffed. I was having a hard time find someone to schedule me in for the day of, however, CBA got me in and took care of it all right away. Environment was very clean and the staff is super friendly. They went into detail of other things I made need to get done another time. I will definitely use them again for services.
Roschelle Ayonayon
Expectational customer service. Never had a company spend so much time educating me on process each step of the way.
Jerry Stuckart
Super attentive and nice team. Talk to you like a friend no matter your age, race or sex. Sat in the waiting area and watched interactions with every customer and it was amazing. The work on my vehicle took a little longer to get the right part and they made sure it was 100% perfect before saying the job was done.
Debbie Brewer
I am extremely impressed with Christian Brothers Auto Repair. Their integrity, character and personal service is above reproach. Our car had a dead battery. A local auto supply store checked the battery and it tested good. I then had them test the alternator and they told me the alternator was bad. I talked with Cal, the owner of Christian Brothers, on the phone and he quoted me a price for parts and labor. The next day I dropped it off for the repair. A short time later i received a call from Cal and he told me the alternator was fine. it didn't need to be replaced. This saved me hundreds of dollars. They could have replaced the alternator and I would have never known the difference. Their honesty is refreshing. By the way... it is a Christian business. The owner goes to a local church in Peoria and their lobby is full of Christian books, devotionals and other Christian material. You will be impressed with their customer service.
Felicia Lagana
With a baby on the way, I wanted to get my car checked out. So I had an oil change and a complete checkup of my 2005 camry. Christian brother's automotive were very thorough and they send you a review for the checkup which include what should be fixed: now, in the future, and what doesn't need fixing. I really liked knowing this because I can save for certain fixings that are needed in the future.
The employees were all very nice and helpful and very prompt with the car and fixing certain things I requested after the checkup. They actually did what I needed the same day I brought it in for the oil change. Another awesome feature besides the digital checkup review are the text messages/emails they can send you about your car. They keep you updated throughout the whole process and if you need a ride home/pickup, they will do it.
Thank you so much! I haven't been able to find an autoshop that I have been happy with in a long time, until now. 😊🐢😊🐢
Brittany Taylor
I love, love, love Christian Brothers!!!! From the great personalities, to the awesome customer services and pricing. This establishment gets a 10/10 from me. They are very honest, and gives the upmost respect to all clients. Not only that, but they are believers! If you need anything done to your vehicle, check out my friends here. They’ll get you together! It’s painless (:
Angelica Guerrero
Took my vehicle in for an oil change and an inspection, the staff here were very honest, super friendly, and very professional. I loved how they took pictures and provided details of what exactly was wrong with my car. Thank you Christian Brothers automotive Peoria for being awesome! I will definitely be back for all my car needs!
Anthony Medeiros
very respectful! Chris was exceptional at telling me what was wrong with my car, also all done in a nice timely manner
Mike Telekesy
I was in the auto business for 20 plus years. I can say that my visit was the most professional experience I have had. A clean location, courteous and knowledgeable staff, excellent communication, completed as promised, and left paying the price I was quoted.
Janis Schmidt
I got an oil change & tire rotation. Good price (with coupon), plus a reward program. Clean , comfy waiting room with perks. Staff was kind, not pushy, and I feel like they can be trusted. Will definitely return!
Ernie Alvarado
Very prompt and informative service. Took my vehicle to Christian Brothers to get a second opinion on the repairs that the Toyota dealership quoted me on that was ridiculously high. Christian Brothers diagnosed the problem, come to find out the issue was totally different issue that the dealership quoted me. Christian brothers did the repairs at half the cost and kept me informed throughout the whole process. I was very impressed with their level of service and I just recommend a family member to them and she received the same level of service.
JC Vaughn
Very impressed with the consistency and level of communication from an auto repair shop. They did no work without first getting prior approval, they made suggestions on what work should be completed and work that could wait for another time. A+++ 10/10 will do business again and suggest you do to!
Tonya Powell
I will be going back for all our car needs. They were trustworthy and kind and I felt like I was taken care of and not scammed or over charged. I trust them and love the family style environment they project. Love the Christian decor and music playing too. Great place!! Even greater staff! The work was done perfectly too!
Leni
They are my go to place for auto repair. Their customer service is courteous & friendly, they keep you well informed during the workmanship, and their work has always been excellent. I definitely would not hesitate to recommend.
David Rodman
This is one of the most honest and friendly auto places I’ve been. I took my car to a different place originally and it would have cost quite a bit to fix so I seemed out other places. Christian Brothers Automotive gave me a much much cheaper quote! And once they did an inspection on the car they told me I didn’t necessarily have to get something done that the other shop told me to do. This showed a lot of integrity to not try to get my money for every little thing. In addition, they provided a shuttle service for me and the driver was a safe, good driver. We had great conversation! And to top it all of they left me with a bottle of water in my finished car for the ride home (not to mention I spent almost $1000 less here than if I went with the first shop).
JD De Vries
They are very friendly and work well with their customers on telling them what needs done and why. They don’t try to scam you out of anything you don’t absolutely need.
John Krix
Prompt courteous Professional Service. Performed diagnostic on my starter. Office was clean sanitized and comfortable. Very happy with service here at this shop. Moved here a year ago and have been looking for a shop where I could feel comfortable taking my car and know that the people working there know what they're actually doing.
James Leathers
Again another great experience, had some follow up work done that I was aware of and now I was able to get it done when my oil change was due. I didn't know they had an interest free finance option, that I totally took advantage of. I had planned for the repair but this sure made it even more painless. I love how they prioritize issues with my vehicles without pressure. Other shops try to sell me everything right then and there and act like I will die driving home if it's not done immediately. Never pressured here. Thank you guys again for an safe and friendly experience! Customer for life!!
James.
Another great experience, Craig even noticed I need the windshield replaced that I had been putting off, and was able to arrange for Phill their Glass man to get it replaced while my car was waiting for parts, they always
look out for me and that makes me feel at home, thank you guys for always taking care of our vehicles! Always a Class Act!
Great service again. Explains what is wrong with my vehicle with pictures and allowed me to choose what I wanted to repair today without any pressure! Shop was very clean, and my Acura runs best on the Synthetic oil they installed. Thx Guy's!!
Sarah Taylor
I went in to CBA and was expecting to be there for a couple hours with a very high bill. Let's just say that they went above and beyond to treat me with respect and were more than fair on price.
I plan on coming back for all of my car service needs in the future.
Robert Reed
These guy's are TOTALLY AWESOME!!! I've had them work on my vehicle several times, including today; and yesterday. I TOTALLY RECOMMEND CHRISTIAN BROTHERS AUTOMOTIVE!!! If you want your vehicle serviced right, they'll get it done. And if not the day you bring it in; they'll make a way to geter done, guaranteed!!!
Omar
I was happy with the service provided by Christian Brothers. They took care of the issue I was having with the air conditioning. They were honest and cost of repair was very reasonable. I appreciated that they were not pushy when I was told about other recommended maintenance. I will definitely go to them again in the future.
David Fellows
I had a minor issue with my Camaro that needed some attention, so I thought I would give Christian Brothers a try since they were close to me. The first thought that I had when I entered the building is not like entering into any other auto shop. The office was very clean and nicely decorated and had a warm comfortable feel. The shop was very clean as well. The service writer (Lauren) was very knowledgeable and easy to talk to. The mechanic called me to ask what was happening to the car. They followed up by text to let me know that my parts were being ordered and that the mechanic was working on the car. I even received a follow-up call from the manager and another call from the owner asking about my experience. From start to finish, the team at Christian Brothers handled my problem quickly and professionally. If your vehicle is in need of repair or maintenance, I highly recommend Christian Brothers.
Lorri B
Just had a wonderful experience at this auto repair shop!!
I was visiting my daughter and she was concerned about her car not acting right. I called and was able to get in right away. I went in not knowing what exactly was wrong, no tell tale noises, no leaks, no shimmy just a concern. Patrick assured me that they would do a complete check of the car. He gave me frequent status updates while I read a book on their comfy couch complete with complimentary snacks and drinks.
Patrick gave me a list of maintenance issues,it's an older car, in order of importance and reviewed pricing. He never assumed I was doing more than gathering information to take back to my daughter. I never felt pressured to fix anything. I communicated the issues to my daughter and she decided to address some of them (belts and an engine mount) Patrick had the parts and the techs were able to do it right then.
I felt comfortable, cared for and confident that I had chosen the right place to bring my daughter’s car.
Robb Millett
I have used this place a couple times now. Very friendly staff, and go the distance for their customers. Not sure about not being open on Saturday buthey, it's family owned and want to enjoy their time with family and friends. I recommend this place for services.
Janell Perkins
This shop is the best I have been to! Not only did they give back today by offering single moms and single dad's a free oil change today, they went above and beyond! Thet changed my air filter and fixed my key fob. I have been greatly blessed and will go there for all my car needs. Professional and courteous staff. You should try this shop, you won't regret it!
Courtneyrose Hofstede
I am grateful for the staff at Christian Brothers Automotive Peoria Thunderbird. Van, the technician put extra time and effort in making sure I had the correct starter for my vehicle so I may attend classes and clinicals for the nursing program at Grand Canyon University. The office was clean and everybody went above and beyond to stay after to help get the job done. The teamwork was terrific. While Van worked on getting the starter out the guys pitched in to find a place that had a starter as the one in the shop wasn't the right size. I was treated with kindness, compassion, and care. Thank you all for your time and effort. I came into the shop tired and stressed, and I left the shop feeling hopeful and grateful. I recommend this shop to all, it is nice to finally have a place where I can trust and know the staff and owners are honest and caring.
michaela milem
Christian Brothers were very friendly and helpful! They made sure to give me the best deal they could and very effective in making sure i knew exactly what was wrong. It was extremely nice touch to make sure my air was nice and cold when pulled up with nice cold water in the car. Also i was given a flower as i left and that made me feel like you truly care about customers with lovely touches like that!
Celia Lomas
As usual, you kept me updated throughout the time my car was being worked on and importance of getting those 2 rear tires before leaving town. Very appreciative and you went the extra mile to get my car ready for my trip. Thank you so much. Definitely 5 star! God bless.
Layce Villegas
They replaced my fuel pump for me. Pricing always reasonable here and when they fix the problem, the issue is done! Will continue to bring my vehicles here for repair and maintenance.
Terri B
CBA Peoria is amazing! It's so nice to know there are still good, honest, and best priced mechanics around. At this location you are treated like family. All of the employees are kind and friendly. They will take you home or to work, if you choose to wait, the entire place is very neat and clean, comfortable place to wait. There is free coffee, water, and snacks. They also leave you a coaster and bottle of water in your car, and your car at the front door when you leave. Would recommend to EVERYONE. I just can't say enough about this wonderful place of business! Love it!
Eddi Lopez
This was my first time going with Christian Brothers and they did an overall great job. My brother recommended the service and they did everything on a much more affordable price. Definitely will be coming back! Great job!
Rebekah Marsh
I had previously used a location in Kansas City years ago for service on another vehicle. I was very happy to discover there are locations now in Phoenix area. While they are franchise locations all experiences have been great!!!
Yesterday after having my car in for service at Infinity and being advised I needed maintenance that I had already done recently, I decided to take my car for a second opinion. These guys did an inspection and actually showed us additional issues not even reported by the dealership. They even went further and determined my rotors were the reason I was going through brake pads so frequently. Being a Realtor I understand completely the word of mouth and positive experience referrals. These guys are great and will get my infinity from now on.
Mike Terasaki
I made an appointment for a headlight restoration which I've never done before. I arrived early and my vehicle was taken in early without hesitation. I was updated the entire time my vehicle was worked on. At the end, the results of the headlights were just short of a miracle. Its as if I had new headlights, and to think I was pondering the thought of replacing them for new ones which saved me hundreds of $$. Thanks to Service Manager Craig COLEMAN,Technician CAMERON and all of the staff at CHRISTIAN BROTHERS AUTOMOTIVE for the excellent work. I would highly recommend anyone for this or any of their services. Needless to say, I will be returning for future repairs for any of my vehicles. Check this place out and you won't be disappointed.
Katherine Elle
I needed my AC fixed and found them on YELP. took my car in and they gave me a fair and honest quote. They discovered my brakes needed replaced (which I kind of knew already) and took care of that as well as an oil change.
They were really nice and explained everything in great detail so I knew exactly what was wrong, why or how it happened, and any possible preventative measures.
They told me they could fix everything by end of day (6pm) which only gave them a few hours to do. I have had so many experiences where shops say a timeframe and it’s always delayed. I couldn’t believe they finished by 5:45!
Another cool feauture is their automated text messaging updates. I was being notified every step of the way the exact status of my vehicle.
I got 10% off for checking into the shop on YELP.
They also left a cold water in my car for me with a coupon to refer a friend and we both receive $20 off of $100. Pretty cool.
They took their time and you can tell it is family owned. Most importantly, I didn’t feel cheated or taken advantage of. I finally found my new shop!
jamie anne
I love getting my truck serviced at CBA because I know I can trust them! They have always been honest about what my truck needs without being overly assertive. I also love the fact that I get pictures of my vehicle while it is being assessed so that I can see for myself the need. I’ve always gotten service done in a timely manner and the customer service is the best in the bussiness! They always pull my vehicle straight to the door for me with a bottle of cold water waiting for my enjoyment! I will continue to support this bussiness because I love the way they treat people!
Trude Dillard
If you live on the west side and need an honest, professional, well-equipped shop, this place is great! Their photo-diagnostics explain with clear images what is happening under the hood. Everything they find is prioritized so you can pay for what the car needs now and budget for coming repairs.
The homey waiting area is one of the most comfortable I’ve ever visited, with snacks, beverages, music and reading material.
Plus they have coupons for specials on oil changes and stuff if you can get on their mailing list.
Tanya Booker
Everyone here is extremely friendly and accommodating. If you just need a regular service or if you have an issue, noise, light, anything, they will go out of their way to help you figure it out and get it taken care of. We have all 3 if our vehicles serviced and maintained here and we highly recommend them. Just good old fashioned quality and service that's hard to come across these days.
G Norm Lajoie
I have been going to Christian Brothers since they open and have found them to be professional, trustworthy to their word when they said the repairs will be completed even if it means after hours! The repairs were done satisfactory I highly recommend them for auto repair
Anthony Luna
I am very greatful to the team at Christian Brothers Automotive, Setting an appointment was effortlessly and I was very kindly greeted by Craig. I had been all over town for the past two weeks trying to get my car taken care of and you guys had me back out on the road in less than an hour, worry free and feeling the blessings. I live out in laveen but there is no other shop for me after experiencing your shop. Thank you.
Glenda Morrison
Very friendly staff who showed that they cared about me as a client. CB was one of 3 companies in my area recommended by Costco for needed automotive repairs, and because they had many positive online reviews for the short time they had been in business in their Peoria location, I decided to go there. A check of my vehicle showed that there were some repairs needed (I have a 2013 Toyota Rav4 with almost 80k miles). I had been given a list of 4 "recommendations" and price quotes at my last dealership service; CB told me that they would recommend 2 of them for now. Both repairs (Transmission Fluid and Fuel System service) were each priced at $100 less than the Dealership quote. Goodbye dealership, hello Christian Brothers; keep up the good service and I'll be a lifelong customer.
Rochelle Scott
The staff member that I worked with, Pat Nelson, was very friendly and professional. He listened to all of my concerns and patiently explained everything that needed to be done and again after the work was completed. The price for the service was fair and reasonable. They have a customer for life!!!!
Laura Marshall
I just took my car in for the first time yesterday after a friends recommendation. My appointment was for an oil change and to check a slow leak in a rear tire. But since my car has 80K miles on it, I knew that there were other services that were due to be done as well.
Since it was my first time in their shop, they did a complete analysis of my car to have a baseline for what condition my car was in (which was not only helpful, but reassuring). In the process, they showed me (with actual photos) of the condition of every component on my car. They also were able to explain to me (in laymen's terms) what each component did so I could understand what I was looking at. There were addtional items that did need attention, but NEVER in the entire experience did I feel like I was being upsold. There were pictures to verify each thing recommended and the way the options were communicated never once made me feel pressured. I've been in businesses where I have felt pressure to buy additional services and this was completely the opposite of those experiences. I appreciated the professionalism and kindness of each person I interacted with, as well as the attention to detail and communication, keeping me updated at each step along the way. I felt like their parts and labor rates were definitely comparable with what I have paid for these services in the past (and actually less than the dealership). But honestly, I am a firm believer in "you get what you pay for" and don't intend to take my car anywhere else from now on.
Thank you guys! Usually dealing with car issues is a huge bummer, but you made it a terrific experience!
xxxDEVILD0Gxxx
2005 Audi brought in because it would not start. Ran diagnostics and discovered the starter was bad due to a leak from radiator hose causing a short/ground. Right off the start you experience AMAZING customer service walking in the door. You are welcomed with cold water, snacks, and a ride home so you don't have to wait. My car was going to take a couple of days to fix leak and the starter and was given a rental car from the diagnosis taking quite a while (not a service offered, but they could tell I was upset) that was honestly the best thing for them to do, and guess what.....It worked. Cal (The Manager) was very apologetic and handled the entire process like a true professional.
Also, talking with Cal and the techs up there you can tell their diagnosis and recommendations are honest and with no pressure in spending more money. Their mission is to get you back in your running car again as soon as possible and I have several things wrong with my car that I just can't afford right now and they didn't even try to bother me with that stuff. Only the immediate issue.
I highly recommend these guys. Been in customer service myself for 25 years and these guys have nailed it in their 2nd week opened!!
Thank you Christian Brothers!!!
-Jason
Zoey
Very courteous and willing to help you in any way even as simple as a battery Kyle made sure I used my AAA discount or free battery. He made sure we did that first prior to offering me their own Battery at their shop. Thank you Craig & Patrick for installing your battery even less and more warranty. See you all soon. Cal thanks for helping that day too. You all rock.
Alicia Adams
My clutch pedal stopped functioning in my '14 VW beetle TDI, and I had it towed to the dealership. In order to fix it, the dealership wanted something like $2,500. I called around to get quotes, at least 20 garages. Christian Brothers was the lowest, often by quite a bit, and they were the nicest.
They arranged for the tow from the dealer to their shop at no additional charge to me, even though their price was already so much cheaper than everyone else's. They also had to drop the subframe in order to perform the work, which required an alignment they had not anticipated in the estimate--so they threw that in for free too.
They also completed the work very quickly, even though my poor car needed a lot of help, and kept me updated throughout the process without any effort on my part. I never wondered how much longer it would be. Then when I went to get the car, they pulled it up front for me and gave me a flower for the vase! (although the new beetles no longer have vases but it was still very nice of them :p) They really put in a ton of extra effort just to make sure I was comfortable and I'm so glad to have my car back, functioning like it should, and so quickly. The only downside? I don't like the music in their lobby, so bring headphones if Gospel isn't your thing, lol!
Mike Camp
I cannot thank the Christian Brothers Automotive enough for the experience that I had and the work that they put in tirelessly to get my truck to track down the road as best as it could! All of the staff are amazing, the shop & the waiting area & bathroom are clean! I have never experienced anything like Christian Brothers! I will never ever go back to any other shop, and that is a fact!
Many many many thanks to all of you! God bless you from my family to yours.
THE CAMP FAMILY
Janice Baab
I recently went to them based off a friend's recommendation, and was not disappointed! They were very helpful and attentive when I went in, sent me a clear list of their current recommendations as well as future upkeep I should be aware of. They worked with me in making sure my vehicle was put back in working order, and made sure that it was what I wanted done before doing anything. I definitely recommend this location and intend to return in the future.
JJ0three11
Clean. Professional. Very friendly and attentive. Straight forward pricing and explanations. Courtesy vehicle for short rides, is outstanding!
Updated 12/25/20 -Incredible care and consideration. Top quality work using only the best parts. The team tirelessly tracked down an, hard to find, issue. Patrick is a fantastic service manager. His demeanor and time spent with my case, really gives confidence that CBA is there to take care of me, as a person, not just another number on a production line. It's hard to find personal, fair, and honest customer care, these days. CBA is where it's at. Automotive repair almost put a damper on Christmas, but being treated fairly really helped get through it. Happy holidays CBA!
Susan Day
I had a wonderful experience at Christian Brothers. Everyone was very nice and professional, they fixed what I wanted and needed, and they knew I was working on a budget, and stayed within it without charging me for things that weren't necessary. I will be bringing my car their for all my repairs, I am very happy I was referred to them!!!
Lawrence Gerske
This shop is all about great customer service. I took my vehicle to them in July for an alignment. I discovered the alignment wasn't quite right. I spoke with Craig their service manager and he took care of the issue. The adjustments were even better than the initial adjustments. Thank you handles great.
Derrick Bester
The guys at Christian Brothers located at 13675 N 75th Avenue • Peoria, AZ 85381 are simply the best! I relocated to Phoenix in 2019 and wasn't familiar with this automotive service provider. I had some issues with my vehicle and one day I decided to give them a try and that was the best decision I ever made. They are extremely knowledgeable regarding the latest in automotive technology and the administrative staff is always very friendly and courteous. I feel like family whenever I need their service. I would highly recommend Christian Brothers for any major or minor automotive services.
Many blessings!
Derrick Bester
Ron Gadus
Staff took time to carefully check on vehicle issue & informed customer with specific detail & estimate. Service appointment was easy to schedule ; work completed in a timely manner ; customer waiting area comfortable , clean & amenities provided. Service advisor was professional , personable & knowledgeable making the overall experience pleasant. Good to have quality auto repair facility in the area.
Priscilla Quema
As someone who doesn’t understand cars at all, these guys make it easy and help me understand how to keep up the maintenance of my car! With great costumer service and friendly faces; I can trust my vehicle with the mechanics at Christian Brothers! If you are looking for honest working guys with your best interest at heart try them out! You won’t be disappointed!
Tom Adams
The guys at Christian Brothers Automotive went above and beyond my expectations. I would highly recommend them to my friends and will use them for my future car needs. Thank you!
Glamory Hosiery
Great service! Have brought all of our cars to them to service since they opened and have always had great service and fair pricing. If something could wait to be repaired they have always been honest about it. They are a trusted repair shop.
Butch Hughes
It's not easy finding an honest auto shop or mechanic who you can trust. I am so pleased to recommend Christian Brothers. They are fair and I am impressed with their expert knowledge and advice. I also appreciate their friendly customer service and extremely clean environment.
Jason Livas
Definitely went above and beyond from what I even asked and paid for! 100% earned my business and repeat business, also referring all my friends and family here! They educated me and gave me the manufacturer recommendations as well and their personal recommendations from their experiences. Made me feel like I was making an comfortable and educated decision with my repairs. Thank you again Christian Brother's!
Karen Drake
Always a good experience with Christian Brothers in Peoria. Great customer service, clean and welcoming atmosphere, fair pricing and an attitude of 'Make it Right' for their customers. Appreciate all they do.
Madelyn Akers
Christian Brothers Automotive is awesome! These people bring peace to car repair. They care, they love their clients and they love what they do! You will want to reccomend your friends. Everyone is family here!😎😎😎 …
Eddi Lopez
I can’t express enough how helpful and professional the whole staff are. I truthfully only trust CB with my vehicle!. Thank you for the great work!
mike oesterle
It was wonderful! They got us in right away and there prices were very reasonable,,, compared to their dealer!!! They even gave my wife 💐's. We'll go back again. Very friendly staff. …
Toni Medeiros
If you are looking for an honest, respectable, and affordable auto shop go here. I've always been skeptical about going to auto shops just because every time I took the car into the dealer for an oil change they would tell me I needed more done than an oil change it always added up to a great deal more money. It was scary leaving with only an oil change since they said these were necessary. Once the car was examined at Christian Brothers they told me I needed a couple of other minor repairs never mentioning all of the huge repairs that the dealer quoted. Even though they are very affordable I am on a fixed income and need to spread things out whenever possible and they were okay with that. Thank you for everything Christian Brothers Automotive! You have earned a client for life and will recommend them to family and friends!
M B
Amazing customer service! I got an oil change & it was at a good price. When my car was done & ready to go, they had my A/C on & it was nice & cool when I got in & there was a complimentary fresh cold water bottle waiting for me. They gave me a cool thing for my keychain, buy 3 oil changes & get the 4th one free. Only two more to go..I will definitely be coming back here!!
Steve Barnes
I just needed an oil change and this was my first visit to CBA. The customer waiting area is clean and comfortable. Cal asked if I wanted them to look my truck over, I agreed and received a written report of the findings , which didn't try to push a lot of extra work. The oil and filter change was done quickly and the truck brought to me at their front door. I'll be back when I need more car work.
Bright Star
Christian Brothers - Peoria AZ was a fantastic experience. I was for sure convinced the vibration in my car was the transmission. Their knowledgeable mechanics took the time to consider my comments and then went to work. They addressed all my concerns and I left is a fraction of the cost I thought I was going to have to pay. You don't always have good news about your cars. In this instance I did. It is wonderful to have a reputable, ethical, and trustworthy mechanic! How often do you hear that?! Thank you Christian Brothers.
Brent Pope
This was an excellent experience. My daughter is attending college in AZ and we needed to find a mechanic. Christian Brothers’ communication is unmatched. We received text messages at every step of the way and the communication by Mike was perfect. Thanks for being great at your job!
Steve Rice
Emissions repair and approval. Efficient, complete and polite. Amazing!
Sarah Garvey
Took my husband's car in for an oil change here ...the staff was very friendly, the waiting area was nice. It took about an hour and they also did a full check on the car and documented issues they saw with pictures as well. Overall great experience. Will be back.
Tess Lewis
These folks….especially Luke….are absolutely amazing! I have FINALLY found someone I can trust to help me keep my car in tip top shape.
Out of this world customer service and great work at a fair price. Thank y’all so much! 💜 …
Dieter Roeder
CBA is top of the line.
They know what they are doing and get your car back on the road in no time.
I can highly recommend CBA to everyone who needs car maintenance or repair.
Shenice Tracy
Excellent costumer service and I love the fact that everyone stay in touch with you every step of the and keep you Informed about your Vehicle I highly recommend this company
Kelly Bay
They got me in the day after I called and we’re very accommodating. I have a 99 F-250 with a truck camper and we had been on (and off) the road for a month and 4000 miles. They got all the work done in a day and we’re pretty reasonable. I’ll definitely go back to these guys next time. First class operation and I have been in shops from Alaska to the Mexican border.
Casey Minton
Made my first visit to Christian Brothers Automotive yesterday. All of the good reviews are legit. The customer service was fantastic and the technicians were professional and responsible with my vehicle. The facility is clean, comfortable, and safe. As a do it yourself car guy that doesn't trust autoshops, Christian Brothers earned my trust.
Thanks CBA Peoria team!
Keyur Patel
This was one of the best experiences I have had with car servicing. They were super friendly and accommodating, I got a honest assessment of what needs to b done along with explanation. Craig was exceptional in his approach and professionalism. Will be back again.
Gauss Gonzalez
Very comfortable environment, got an oil change today and waited in the lobby. The place is very clean. They changed the oil and pointed out some issues I already knew I had, nothing more . Great place to take your vehicle, will be back and recommend to friends and family.
Grant Goodman
Great service. Took the time to explain the services necessary and answered any questions that I had. The Digital Vehicle Inspection report was also very useful in showing a visual of exactly what needed to be done to help me better understand the repairs.
Drea Moritz
I went into the Christian Brothers Automotive they had a special for single moms to get an oil change done. And how awesome that was to do for single moms. I have never been in an automotive shop that was so clean and relaxing. Lauren who checked me in was very professional and kind. One of the best parts there was no high-pressure sales, and they also sent you text message and emails of the problems that exist in your car. I would definitely go back and recommend them to my friends and family. Thank you again
Jessi Fishman
This place is an absolute joke they recommended changing brakes and rotors on a vehicle that has 9 mm of brake on it brand new is 10. Watch out for this glorified jiffy lube
Elena Thurber
The staff was courteous and personable. They got to me on their diagnostic findings very timely & emailed a report with pictures & explanation. Available to answer all my questions. Provided services same day vs having to drop off my vehicle and wait the next day or so.
Amy Rayes
The customer service was great! Loved the extra little touches - texts informing me of the progress of my service, a service report sent to me including pictures and a cold water bottle waiting in my car upon pick up. I would definitely recommend them!
Brian Heath
Christian Brothers did an awesome job with our vehicle! They were very informative and kept us updated throughout the day! Craig and his team are doing an awesome job and we will definitely be using them again!
Penzy
I didn't know what was wrong with my car and I mentioned it to the front desk and he was so kind. He rode with me down the road to see what was wrong my car I don't think I've ever felt so comfortable with him. They have great services and they tex what needs to be done with your car which I thought was very convenient. I wouldn't go anywhere else but Christian brothers automotive for future repairs. Friendly, positive, trustworthy staff.
Anthony Riles
I am very happy with the service I received. They kept me updated with the status of my Ford F-150 via text with pictures and called to explain their recommendations. Thank you very much Craig.
Francisco Guevara
Nearly rebuilt total suspension in a day on my 2010 HONDA CR-Z. Did a great job as always.
victor rogers
They were so friendly, they kept us updated on every step of the work. They took pride in making sure that my air conditioner was completely taken care of! We will absolutely be going back for any future work we need done!
Jake Rutten
CBA has been the family's go-to major mechanic for the last 3 years. They've built up trust and goodwill. -IF- I had to find a complaint, it's that they're so d*** busy that their lot gets crazy at times and it can be tough to find a spot to park for dropping off. So far, worth the price.
Kyle Whitfield
They were all very nice! Fixed my girlfriends car in a timely manor! Very good communication!! Luke was amazing with all that he did for us!!
Oracle11
I received a coupon for a free oil change about a month ago and called and asked if it was just for a regular oil change or for a synthetic one too. I spoke to the owner and he said that the coupon was for a regular oil change but that he will let me have the synthetic oil change for free. The owner and staff are very friendly and professional. The inside of the business looks like a home - a very clean fresh smelling home. You will be welcomed with fruit and a variety of snacks. I like the fact that you will be shown what is wrong with your car on the computer screen (you will also receive a text). For me, it was a couple of filters and windshield wipers that needed to be replaced.
I will be going back soon.
Celeste Casey
WORLD CLASS CUSTOMER SERVICE! Everything about the Peoria AZ location is exemplary. Cal, Craig, Patrick, Nathan & the rest of the team raise the bar for every other automotive shop. Every business person should come see what Cal & his team do that makes them stand out. I'm a first time customer. Impeccable facility. This shop is answer to prayer. Come to 75th Ave/Thunderbird. Best value, top quality technicians & service advisors. Honest assessment & recommendation. This is a business run by genuine people with integrity, honor & a heart to serve!
Denise Hernandez
The customer service was exceptional and the work and estimate was detailed and explained. They went beyond expectations to make sure we were happy with their service.
Precious Kendrick
My first time for going to this automotive place, great service! I know I was a women, sometimes getting ripped off like I have in the past, and had some pricey fixtures needed but I had some great help and consideration. Definitely recommend trying out Christian Brothers if you're close to any location. Thank you Patrick for your time, patience and consideration during my visit!
Edward Crook
I trust them , they're good and honest people. I will keep going back for my for my trucks service, Even they're busy they always treat me with respect. Ed
Tiffany Ardon
I would definitely recommend Christian Brothers Automotive to all my family and friends. They are honest and reliable and a great Christian atmosphere. If I am feeling frustrated before I take my car in I immediately feel peace when I step foot inside their store. They are great. God bless.
Jody Benishek
My family does a lot of work with Christian brothers and I am always grateful that they are always helpful and friendly. They go out of their way to help you and I appreciate that
Lyndsay
Christian Brothers provided excellent service from start to finish! They were able to diagnose a problem with my car that the dealership didn't even see, assisted in covering a rental when a part didn't come in on time, and worked with diligence to try to save me some repair costs. They truly went out of their way to make a stressful time more manageable. Thank you!
Arturo Villegas
I had a truck need some serious work,my service advisor Luke was always on point with communication,Luke went over and beyond,I will always use Christian brothers services,if I was Luke boss I’d give home a raise,excellent job to to whole team great services all the way around.
Ashlyn Voges
One of greatest experience I had with an auto place. The staffs were very kind, willing to answer any questions you may have. Definitely will go there again for future car problems.
Emily Desrochers
Great service and friendly people. They remember your name even if you have not been in for a few months or if it's your second time coming through the door. They also offer to drop you off anywhere and pick you up when your car is ready. I highly recommend checking this place out.
brian emerick
Everyone here was friendly and professional! When the work was done, the manager brought me to my truck and explained in detail all they found. The work was done in a timely manner, very clean and efficient. The lobby is very comfortable, clean and stocked with water and hot coffee.
Antonio Rodriguez
I took my Dodge Stratus in a few days ago to have the Fuel pump changed out they got the job done in about 60 minutes very friendly and respectful guys. I will be recommending them to my associates.
Gauge Banda
Best experience ever! The whole team was amazing! I will never take my BMW to any other place. And thank you John for your excellent customer service. Anna
Diego V
Im embarrassed to say i took my car not being fixed like i wanted, wrong and reported them to the bbb.
True story
Even after that immaturity Craig still did everything and anything to not only help me to be happy, he forgave anything wrong i said or did and immediately got to work on helping me. He spoke soft, polite but firm.
Keep Craig here he is the reason im a customer for life. Where he goes i go
I still need work done on my vehicle so in about 2 months I’ll be back for what will be a hefty bill, but for Craigs business i’ll pay it
Carrie Mcmanus
What’s not to like about Christian Brother’s. Anytime I need my vehicle serviced they get me right in and always take such great care with my car. I would recommend highly
Penney Highley
I'm so happy I called Christian Brothers for service. My handicap van door was off the track and stuck open. They told to bring it in right away. They managed to get it closed and repaired it the next day. They shuttled me to and from work as well. All are very courteous and professional and I loved the over all atmosphere. I will definitely be returning for future service.
Myron Upton
I've used CBA several times to work on my SUV and found them to be a great alternative the high end dealer. The facility is outstanding and the work is top notch. The staff are friendly and very knowledgable. It a pleasure to have this business in our community.
MU
Lay Baebii
This company made getting auto repairs the best experience I’ve ever had with any vehicle!
Rich Smith
Went in for a front end alignment on a 32 yr old van. They didn't have any issues at all. They got me in Right at my scheduled time they were conscious about keeping my Van clean I was very pleased as a first time customer they will get more of my business
Heather Wingo
The people here are very friendly and professional. We got a video from our service advisor that showed us the problem with our car. We were confident that they were being honest with us.
Lauren Quiroz
Came to get my 2019 chevy Silverado worked on . They did a MOA oil change which is an additive i highly recommend and they did a complete look over of my vehicle as a courtesy. If you need a engine replaced , transmission, tune up or anything vehicle related come to Christian Brothers automotive they are amazing . Highly recommend
Chasedy Gross
Everytime i have brought our cars in they have been very helpful and kind. Mike to the time to walk across the parking lot to jump my truck and drove it over for a them to check it out. They have always been so helpful and nice.
Nigel Brett
Honest guys who give thorough reports on your car and what.work needs to be completed. Friendly service and have only had.good experiences with them at this location.
Lianne Womble
The customer service was the absolute #1 thing that impressed me and brought me back. They go above and beyond like, way beyond! Every person I encountered made it seem like they were just thrilled to see you, be at work, etc. Good job guys!!! This is the only place I will ever go back to for my car care needs!! 🙂 …
Danny Saravia
Went in this location thinking I needed an oil change little did I know the light for the maintaince had not been restarted by the previous car shop. They told me I didn’t need one and that my car and oil were okay. I was very happy they went ahead and notified me and saved me money. I will definitely be back to this location not only for this but for its friendly environment. 5 out of 5 stars !
Gary Bussacco
This place just recently opened next to the Walmart at 75th Ave and Thunderbird, where I happen to work. I recently purchased a used car and decided to drop it off at Christian Brothers for service. They did the repairs I asked for plus did a complimentary inspection of the vehicle. During the repairs I was updated about the status. When I returned to pick up my car, everything they did to my car was explained to me as were any problems they found that needed attention. The staff here is very professional. Cal, the owner and Frank who runs the front desk were extremely friendly and helpful, even following up with thank you call and emails. They bring your car around to you when they're done with a nice cold bottle of water in it. I believe they offer transportation if you need a ride after dropping off your car.
Please drop in to this establishment and give them a try. I'll definitely be returning to them again.
Rich Lobert
Excellent communication through email with photos and verbally on phone. Very friendly, polite, and caring service. Clearly explained description of problem and repair options. Clean, organized shop. Convenient free shuttle service. Waiting area is like sitting in someone's home with coffee and reading material (No TV - Great! I can read in peace and quiet.) This is where I will be taking my vehicles!Rich Lobert
George Bienek
I was a bit skeptical about the place, but after all of the courteous and friendly service, the way that I was informed of every detail of the repair, the fairness of the price to have the service done, I became a believer. The work was top notch, so Christian Brothers will be my go to place for all of my auto repairs from now on. We thank you, the A/C now works as well as a new car.
Robert Olah
I could not be Happier with my experience at CBA!!! My Advisor Jerry Sanchez is so great at his job ! He is extremely knowledgeable and made sure I was happy and went out of his way for me !! My tech E Quema did fantastic work on my vehicle . I can tell the improvement !! Derrick helped me also, and he is also very friendly and intelligent. Great Experience !!! That is why I will always be a Loyal Customer !!! You guys do things The Right Way !!! Much Thanks, Robert O. Peoria, Az.
James Lee
Went in for eight oil change yesterday and was running late spoke to the new gentleman at the counter that I’ve never met his name was Jeremy explain my situation he was able to take care of me and got me in super fast I appreciate everything that Christian Brothers does for me spoke with John again great guy as always. Cal I appreciate all you’ve done for me and I’ve never let me down thank you would highly recommend Christian Brothers👍
G M
Just got my oil changed here! Great people and service all around!
I always love getting my oil changed here! They are life savers as I explained I really needed my oil changed for a trip to Mexico and they were kind enough to make time and take care of my vehicle!
Jenny Macaluso
This was my 2nd WONDERFUL experience at Christian Brothers Automotive at 75th Avenue. I was there on Natl Service Day (10/19/19) and once again, the kind staff there went above and beyond to accommodate me and my family. There were great services offered to special needs families on this day and my family being one of them, we were once again VERY impressed with their compassion and kindness. Can’t say enough about all they have done to help me. We are so grateful !
Howard Faltz
While visiting our previous home, we had car problems. Our Peoria Christian Brothers was able to accommodate us and get us back on the road for our 200 mile trek home without incident..
mmm ddd
If I had to give this more stars I would ! This place is outstanding ! Each staff member is amazing! If I can give more 5 stars I would ! I love this place it's amazing! I love each staff member Especially Johnny ! He is the best one :)! Each automotive technician know about the cars and they treat it as if it was their own car . God Bless each one! I will definitely come again !
Lorraine Aguirre
Love the home feeling I got when I entered the shop. Love love the Bible verses on the wall because for me it was encouraging when I saw it at that moment. See at that moment when I brought my truck in I was stressed out because who wants to ever deal with car problems and especially before the holidays. But the scriptures on the wall reassured my faith and I knew God was going to see me through this situation. Then the staff, from the owner, the person who picked up the phone, the person who drove the shuttle to get me home, and the technician Zeke Quema... each of them were outstanding. I really am content with the whole experience and job well done on my truck. Thank you to you all😊
Bill Williams
While the cost of the repairs weren’t cheap, I appreciated the transparency of the shop. I had our 2009 Toyota Camry towed to this shop after business hours due to smoke in the cabin area. The technician identified a plastic bag on the exhaust as the culprit for the smoke. They conducted a very thorough evaluation of our car and listed items that needed to be repaired ASAP and a list of those items that will need to be addressed in the near future. They attached pics of everything they identified so I could see exactly what they were referring to. This was texted to my cell as a link to their site where I was able to review their findings with pics. Upon my arrival the next day, Craig, the shop manager, took me out to the shop and pointed out the listed items first hand on the car. How refreshing!!!!
Jasmine Brown
I am so grateful to the guys who work at this shop! They are all so kind and honest! I have been to other shops and claimed I needed this or that work done and when I came here they let me know what ACTUALLY was wrong and saved me money. I have NEVER been to a repair shop that sent text updates WITH PICTURES, gave me a ride where I needed to go, or made me feel so comfortable. I swear they have to be angels!!!
Neil Van Wie
Yesterday was the third time I have used this shop for service. They are always cordial and take the time to explain what needs to be done. The shop is BEAUTIFUL and so clean. It’s like waiting in someone’s home. I had been back to my house only 10 or 15 minutes when my doorbell rang. Twice. There stood one of the mechanics with my cell phone that I had carelessly left behind. Typical of this business that is truly service oriented.
Russ Ratliff
Professional service. The inspection report was outstanding and included pictures of areas of concern. No high-pressure sales tactics. Excellent communication and attitude. My new regular mechanic going forward.
JC Walker
It is hard to find a business you can trust theses day. If you add honesty, it's even harder. Taken my car to Christian Brothers Automotive was the right decision for me. They are friendly, professional and trustworthy and no I was not compensated to write this review.
Andrew Peru
Christian Brothers Automotive is our new and favorite place to take our cars when they need something done! They are fast, friendly, and make sure you aren’t paying for anything you don’t need. I highly recommend taking any vehicle to them and getting work done.
Mary McFarlane
What a great experience. First time there and it wont be my last. Everyone there was very helpful. I cant say enough nice things about this group of people. Super friendly, experience and great customer service. Thank you christian brothers auto, you all are amazing
Kevin Marshall (Vin)
These guys are incredible. As someone who knows a fair amount about cars from my younger days and have had numerous mechanics lie to me and make things up, I can say that this shop is true honest, forthright, transparent, and extremely friendly. The fact that they show you with pictures they've taken the exact problems they've diagnosed says it all. Very much appreciate their help
Julie Neisch
The entire staff cares not only about providing high quality work at a fair price, but also about providing excellent customer service. From the moment you walk in the door until the moment you leave you will be treated with kindness, respect, and appreciation. With a 2-yr service warranty, Christian Brothers stands behind the work they preform.
Danny White
They were genuine and nice. I took two vehicles there for oil changes and they did a free multi point inspection and we discussed other problems with the vehicles. They did not pressure us into having them fix the issues but I’m sure I’ll be returning there when I’m ready.
Reid Halpern
We were very impressed with the professionalism and friendliness of everyone we met here. They promptly took care of our request and had out vehicle repaired quickly. We definitely will return when we need out vehicles worked on.
P flow
My name is Peter I was heading to work today at Banner Thunderbird Medical Center & on my way I got a flat tire, my tire was torn.
Came in to see if they can help me & I got the best customer service & helped with putting my spare tire & no cost, just very passionate & caring staff.
I would recommend this place to all my friends & family
Thanks again
Peter
Mike Iniguez
Every time that I use them, the service is impeccable. They stand by their repairs with long warranties. The inspections provide a glimpse of short, medium, and long term issues that may creep up. The free shuttle, flowers for the wife, cold bottles of water on a hot day are the details that put them over the top. They call and check to see the repair is performing. Just great service.
Iron Revenant
Top notch customer service from the staff. Both my cars were completed very quickly and for a great price. Cal and staff are great people. Will definetly go back to them for future service needs.
Jake Owens
Great service! Staff is very friendly and knowledgeable. Had an oil change and courtesy inspection done. They took pictures of the work they did and listed all the things that where good and the things that need attention.
Sherry Martin
This company is very professional and friendly. They take the time to explain everything to you. Their rates are very reasonable. They also have a free shuttle service! I would definitely recommend.
D'Vonte Hall
Very friendly and very straight forward great vibe when you walk in and greeted with smiles. Service was efficient and kept me updated. I’m very satisfied. Good prices I will be back shortly to get my truck in tip top shape thank you.
Richard Maier
My name is Richard and I own dynamite towing and Glendale Arizona. Had an issue with one of my fleet trucks Called made an appointment they got me in right away Shop was very clean with a professional staff I will absolutely bring my trucks and my personal vehicles back to this location Great shop great price And they got it done right..
ALETHIA
Wonderful service and job on the car. Great warranty’s! Customer service was fantastic. Everything we prayed it would be. A place we can trust. Thank you Christian Bros Peoria Location!
Garrett Eikelboom
I cannot explain how phenomenal the service was here at CB Automotive. Staff was customer service oriented, efficient, friendly, and above all timely. however I personally recommend you to see Craig. The lobby and waiting area is very comfortable with snacks, water and coffee! Thank you Christian brothers and Craig for professional, friendly, and timely service! I will DEFINETLY be coming back again.
Cody Girgenti
I am now doing regular maintenance on my girls car. She kept all of her receipts and records from a car place she had been taking it to for years. I don’t need to go into detail about how badly they have been scamming her as everyone knows what it can be like. Well I installed a back up camera and aftermarket stereo in her car. I had noticed before doing this her passenger seat sensor never detected me in the seat. After installing said items, the sensor then worked but the airbag indicator came on with the dash warnings. I’m concerned at this point because none of her airbags will work and that sudden sensor issue being fixed brings concerns. I don’t have a scanner to read airbag codes and to purchase one it’s almost just as much to have the dealer read them. After extensive calling to find somewhere that would read them and no luck because no one has a code reader (autozone doesn’t have the capability for airbags nor ABS anymore), I found a brand new keychain outside her car. It read “Christian brothers automotive” and at that point I knew my prayers have been answered. Called the next day and spoke with Craig who told me they could read the codes and would do so as a courtesy. I’ll say that again, a courtesy as in free of charge. Got her car in the same day! In 30 min they checked all her fluids and sent me the picture of them next to a fluid chart. I wasn’t expecting this! They told me the codes that came back and what I should do to address it. I still have to take it back in and see if what I did fixed the code. They informed me once it is fixed, they will clear codes for $60. I appreciated the respect they had for me to address it myself as I can. That’s half the price it would cost to have a dealership even read them! The staff was all very friendly and the lobby made you feel at home. Comfortable leather sofa set with A/C , nice music, water and coffee. No one tried to belittle me or give me a run around for repairs. Honest, professional and courteous. I look forward to taking her car back to see if what I addressed worked. Will post another review afterwards.
Jeremy Lilly
The Peoria team always takes care of our family vehicles! They are quick to listen, attentive to our requests and concerns, and thorough with our cars. Great family business and values. CBA will continue to be our place of choice for all our car needs.
Margarita Gonzalez
I was well kept informed on the services being performed. Friendly and professional. Will return.
Cathleen Jackson-Spencer
I needed my catalyc convertor, purge valve canister be replaced. Everyone is kind, patient, efficient and fast. I am so glad I went there.
Meggan Lilly
LOVED my experience here. Calm atmosphere, friendly staff, and attention to detail to my car. Will start taking all our family cars here. Appreciate the experience - very unlike any other place I’ve been. We will be back!
Carissa Miles
I appreciate Christian Brothers- Peoria! I took my car to a few different mechanics and none of them could find the real problems with my car! I was referred to Christian Brothers and they searched until they were able to find the problems and fix them. Financially I was unable to pay for the whole repair and they referred me to a loan program that was able to help me take care of the costs. Looking for an honest repair shop? I recommend Christian Brothers, you will not be disappointed!!
Kent Fuge
Absolutely the best place to get your car repaired. Honest to a fault. And the most amazing warranty in the auto repair industry bar none.
Charity Sopi
This is by far the very best mechanics that I’ve ever been to very trustworthy very fair pricing an excellent work!!! I’ll never go anywhere else-
Ramona Cantrell
Everyone was so helpful and willing to listen and value my concerns.
Al Cortes
I had a few problems with my A/C in my Challenger. CBA helped me find the problem and fix it and went above and beyond to assist when a problem relating to this popped back up and persisted. Great crew and wonderful service. Highly recommend 🙂 …
Molly Moore
I've been coming to Christian Brothers for my car upkeep for a few years now. This location is clean, they are respectful, and they don't treat me like a moron just because I'm a woman.
Nadalee C
Scheduling an appointment was a breeze. I made it over the phone.
The waiting room is amazing...very comfortable and homey. There were snacks, water and a Keurig (coffee and tea) ready for consumption. Books were available to read and WiFi to use (as far as my phone told me-I didn't use it). If you like K-Love, it was playing :)...
I had a broken ac. They checked it out for free. Spoke with me about what needed to be done and okayed charges before they continued. They brought several other concerns up, as well...which I already knew about, but glad they noticed. My only concern was that they told me that my cabin air filter needed to be changed, but I had done that less than 2 weeks ago. I let them know and we carried on. A few hours is all it took... And it didn't seem that long ' cause I just felt like I was chillin' at home :).
A complimentary bottle of water was waiting in my car for me... And my ac is colder than it has ever been since I bought the vehicle.
A pleasant experience and most likely a return customer...
Ed Jimenez
i just recently found out about christian brothers automotive and took my car for a second estimate. i was totally shocked at the throughness of my vehicle estimate inspection!!! it has to be one of the most detailed estimates that I have ever witnessed!!! They even include photos is all of the vehicles problems areas - texted to you in a detailed report!!! i definitely recommend that you check out and take your vehicles to this full service repair shop...these guys are the "real deal" in professionalism...
Ann Schurbon
I had a great experience & they only fixed the things that were of high priority. I didn't feel pressured to have repairs done that weren't needed at the time. They were very friendly & professional. I highly recommend them.
Kathleen Bleeker
Definitely a step above as far as facility, cleanliness, comfortable surroundings. Uplifting music & reading material, leather seating, knowledgeable & friendly staff, fresh flowers on the desk, and a cold bottle of water left in my car when the service was done. Courtesy ride home while waiting for work to be done. Went in for oil change & new wipers. So thankful they also noticed a severe safety hazzard that had been misdiagnosed by another well known auto repair shop. I had been told twice by other shop that the loud road noise in my car was not a safety issue, but an annoying tire issue. However, the guys at CBA found a faulty wheel bearing, which I understand can cause the wheel to lock while driving & cause potentially dangerous or fatal accident. Meanwhile I have been driving my special needs son, my grandchildren, and rideshare customers all over Phoenix & beyond. I so thankful the CBA guys caught this & fixed it today!.
Rebecca Cantrell
Best experience I've had with automotive repairs
Eric Kylie Funke
I was thoroughly impressed with the skill of the service team and the exceptionally reasonable cost of the electrical problem diagnosis on our motorhome. It seems that literally good old fashioned Christian / Biblical values and work ethics are in effect at this auto repair shop. Great work guys... much appreciated!
Jimmy Mclucas
Great Shop very professional the gentleman’s name was Jon very polite very knowledgeable
These are the reasons we keep coming back
They were able to drop my wife off and they picked me off when our car was done they picked me up
Great experience every time!!!
Jimmy and Holly
Holly Murphy
Didn't have an appointment but just dropped in for an oil change. I was in and out in the promised 40 minutes. I'm pretty sure we are their favorite customers because they offered us cold drinks and snacks while we waited! My son insists they do that for all their customers! 😜 …
Chris Russell
I have used this location a few times now for oil changes. They are always friendly and polite. The waiting area is clean and comfortable. I would recommend this location for your auto maintenance needs.
Matt McFadden
Honestly, I will never go anywhere again as long as I live in this area. The owner and staff are extremely genuine, and the business is truly run with Christian service in mind. I was dropped off and picked up from my house when my truck was ready. I can see these being my "car guys" and friends for years. Thanks!!!
Jerry Mlynek
Wanted to meet the new auto business in town which is a half mile from my home...so I took my three autos over for oil changes and some needed repairs, was very pleased with the service and reasonable prices the owner ( Cal ) quoted...Cal is new in town coming from Michigan to establish this business. The business is on the west side of Wal-Mart at 75th Ave and Thunderbird...all my 3 cars were repaired in two days and are running just great...Cal will even drive you home and pick you up if you need this service at no charge...His service manager (TODD) is very good at getting your car serviced and out the door and giving you good estimates on repairs...Todd is also a chaplain and will give you a personal prayer if you ask him, I got a wonderful prayer from him as my wife is sick and unable to walk and being 77 years old I suffer from painful arthritis ..thank you Todd for that nice prayer. Please do give them a chance to service your car...you will not regret it.
Pamela Balliet
I was a skeptic because it’s not easy to find honest, reliable, professional and upstanding businesses anymore. After my first appt., CBA has proven to be all of the above and I appreciate the service I’ve received! They also have a comfortable waiting area, great music, and offer a shuttle service! They are a winner in my book!
Jenn Dee
They were able to get me in and do a major repair on my car, had me back behind the wheel the following morning! Very friendly and efficient.
Dave Ross
Despite there being multiple issues and miscommunications with regard to my service there, they were able to make it right in the end. The accountability and transparency here is not often seen nowadays, which is much appreciated. Will consider them for my future servicing needs as well.
Candice Culley
Best automotive business in the valley. They are incredibly considerate! From providing a shuttle service to having an ice cold water waiting in your car for pick up. Highly recommend.
Jessica Chavez
Christian Brothers is the best automotive facility around, hands down!! From repairs to customer service they are definitely 5 star!!! They go the extra mile to ensure satisfaction and they basically treat you like royalty each time you visit!!! Everyone is amazing!
Christian Brey
Mark helped me out. He went above and beyond with the customer service. 10/10 for sure. Will definitely use this place again.
Hannah Dewitt
The guys at this shop made my husband and I feel very welcomed.They helped us out when no one else could...We are very grateful to have found this automotive shop.Thank you so much for showing us amazing hospitality and amazing auto care.These gentlemen truly did look out for my husband and I.We can't thank you guys enough!!! 💖 …
Scott Holmgren
After using many shops this has got to rate as the best, and I don't use the word very often. Cal and his staff are knowledgeable and showed me pictures of my brakes and what needed replacing . If you are looking for a clean and honest place to do business, this is it.
Johnathan Knox
Extremely professional, office felt almost home like. Their customer service is unmatched. I highly recommend this company. Definitely will be back in the future.
Megan Carrasco
Patrick was so helpful. He inspected my car before I bought it and it was worth every penny. Explained all the codes to me and told me what is most important to get replaced quickly.