Reviews of Pinnacle Auto Repair and Tires. (Auto Repair Shop) in Philadelphia (Pennsylvania).
Pinnacle Auto Repair and Tires
1119 Catharine St, Philadelphia, PA 19147, United States
Description
Information of Pinnacle Auto Repair and Tires, Auto repair shop in Philadelphia (Pennsylvania)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Pinnacle Auto Repair and Tires
Sunday
Closed
Monday
8 am–5:30 pm
Tuesday
8 am–5:30 pm
Wednesday
8 am–5:30 pm
Thursday
8 am–5:30 pm
Friday
8 am–5:30 pm
Saturday
8 am–2 pm
Popular times
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Reviews of Pinnacle Auto Repair and Tires
Jamie Winder
I’ve had my inspection and oil changes done here for the past year. Great and efficient service, kind and easygoing staff, great results. I really can’t complain! It’s a relief to have a good shop right in the middle of the city.
Erik Flaten
I have been taking a 2012 Jetta here for about 4 years after feeling ripped off by the dealership. They have provided great, honest, and reliable service for everything from routine maintenance, brake repair, new tires, and inspections. If they're booked up, it is worth the wait!
Rachael Molitor
Highly recommend for state inspection. Just dropped my car off in the am and picked it up in the early afternoon. Just know you may have your car there all day, but they were clean and professional. Made the whole process simple
Derek Ziegenfuss
Went in for inspections and had some issues with my vehicle passing. Explained everything clearly and gave me accurate prices. Got me in ASAP which was greatly appreciated.
Joshua Veit
Called to ask about VIN inspection. Demond was incredibly helpful, went above and beyond to explain what I needed even though it wasn't directly his purview. I'll gladly go here when I need my oil changed. Thanks guys!
Preethi Sundararajan
Pinnacle Auto Repair and Tires were great! Very helpful and quick turn around on my car inspection.
Darryl Palmer
Not the first time I’ve gotten work done at this place and as usual the work was excellent! I have a classic car and these guys always treat it as such. The mechanics are knowledgable and at times, entertaining. Never a dull moment or bad service at Pinnacle auto, take from an almost 2 year customer.
Taylor Kraus
I had a really difficult time getting an inspection through about a dozen other mechanics. I finally called Pinnacle and they got me in the next day and out in 90 minutes. The service was impeccable and the staff was very friendly and accommodating. Demond in particular helped me schedule my appointment. I was so impressed, I’m a lifetime customer. No more Pep Boys for me!
Joanne Keane Noreika
We’ve been using Pinnacle for all issues with our vehicle since we moved to Philly in 2016. They have been great! Very happy with their service. They were highly recommended by our daughter who has used them since she moved to PHL in 2009. The guys are all friendly and helpful and prices reasonable. Plus they give a 10% discount for cash payment! And it’s a short walk home when dropping it off for service, a great bonus for us 😉
Kira K
I called them because I needed a particular tire. They ordered it for me and had it available on the day they said they would. I drop the car off and they called me later that day to let me know I could pick it up. Their staff was very friendly and knowledgeable, and the service was excellent. I also found that they did not price gouge me. I’ve had many repairs done to various cars over the years, so I found the tire replacement to be very reasonable.
B A M
female here... who knows absolutely nothing about cars:
I visited Pinnnacle for the first time last summer due to a flat. I'm so happy about my experience. I was telling the mechanic how i had just gotten a new tire, and he was like "are you sure?".... he then did a walk-around of my vehicle and explained how the last guy ripped me off. The fact that he took the time to thoroughly explain things, and tell me what to watch out for, meant a lot.
honest people, great work, great prices
thanks again!!!
Asia Cook
I’ve used Pinnacle twice now for inspections. I had absolutely no idea what I was doing both times and they were so nice to walk me through the process. Just told me to show up and they’d help me. Great people. Great business.
Chayce Glassow
I understand asking for reviews, but this is the 3rd time in 48 hours, so 4 stars primarily cause of that. Otherwise pretty good, price good, oil change and filter change so nothing crazy, but they were fair on price and had it done within the time they said. Would use again
Emery Chew
I had such a great experience with Pinnacle. They were able to take my car in very quickly and called me with full details and options once they had diagnosed a few problems. I will definitely be using them in the future.
Sean Beppler
Ive been coming here for years, specifically because of Damond. Ive had dumpy cars where Pinnacle had to work with me to manage from one repair to the next & they were fair with pricing; and Ive brought new cars here where all I needed was an oil change done swiftly. They’re responsive, friendly and speedy. I have a positive feeling about this specific mechanic shop, whereas a lot of people hate taking their car to the mechanic.
eNVe BuX
Great people... great service... great prices ... need I say more? I trust these guys with all my auto repair needs and recommend them to anyone who asks.... thanks Pinnacle
Edit: I've been back a few more times and was sent another text for a review and nothing's changed. Still one of if not the best place in Philly to get ur car serviced, hands down. You guys are awesome.
Megan Schmidt
Tom and the team at Pinnacle provided service above and beyond my expectations. I had taken my car to Pep Boys to address a noise when I braked. Pep Boys finished their work and the noise was so much worse. They refused to acknowledge this and insisted I would need to pay $2,000 more to fix it. Someone recommended Pinnacle to me and they squeezed me in the next morning first thing. Not only did they fix the problem, they also provided great information on what was wrong that allowed me to get my money back from Pep Boys. Tom even offered to call them directly to help get the refund. Truly amazing service and no issues with the car since. I could not recommend them enough!
Elizabeth Walker
I’ve been a customer with Pinnacle Auto for the past few years. Scheduling appointments is very easy and they always seem to get me in quick. Service is great and staff are very helpful and friendly.
Jocelyn Shoup
Tom offered a thorough explanation and choices of the recommended services and a thorough breakdown of cost. He was fun to speak with and not the least bit patronizing (there is a fair share of good ol’ boy knuckle heads in Philly). Thanks for the inspection plus!!
xu zheng
I went there for my auto inspection. I used to go to my dealership to get it done, but they are pretty busy this year. I would like to point out that the price at this auto shop is way more expensive than the dealership. That being said, it's better to bring your car to your dealership to get the inspection done.
Wayne Flohr
I had a flat tire and blindly came to pinnacle after I found Mid City to be fully booked around noon. They looked at the tire and gave me an analysis on why they thought it was flat and told me what they would have to do. They let me leave the tire there and drive home to where they eventually called me to tell me it had to be replaced. They send out text alerts when your service is done which was helpful.
The service cost me $191 (5% discount because I paid in cash) which was more than it could have been but they were fast, convenient, and got the job done. The place is small but the staff is friendly and they handled a difficult Karen customer very well while I was there.
Cara
I have used Pinnacle for service and repair for the last 5 years. They are friendly, explain what needs to be done and recommend repairs and service to keep the car from future issues. They are reasonably priced, and I trust they will never do anything more than is necessary. I would highly recommend them, especially to anyone who doesn’t know his or her way around a car.
Melisa Buchowiec
I could not recommend this shop more! I came here for an inspection after I was extremely dissatisfied with another shop. Every time I called the owner was friendly and willing to help—even to the point where he offered to squeeze my car in at the last minute on New Years’ Eve. They made the whole process seamless and did not try to rip me off.
Jiana Waters
I went in because I’d had an extremely flat tire. I called before I went, about an hour before they closed. He asked me some questions and said I could come in. He showed me that there was a screw in my tire and let me know that it was in the best spot for that to happen. It would’ve been really easy to say I needed a new tire and I would’ve paid it. 15 minutes later, my tire was repaired. While I was waiting, I saw how the gentleman dealt with the customers who came in and out of the place and they were great. I have already recommended the place to my sister, who needs brakes.
Laurel Keller
I received my yearly inspection from Pinnacle and they were awesome! Dropped my car off in the morning and had it by the afternoon. They were thorough and very friendly. I would definitely recommend them if you live in the city!
Christina Zingarini
Was looking for a new auto repair and maintenance shop here in Philadelphia. Decided to give Pinnacle a try and couldn't have been happier woth the experience. Pleasant, honest and efficient They are our new go to mechanics.
William Wieczorek
I came here for a same-day oil change without an appointment, and they were readily able to accommodate me. I thought I needed new tires as well, and they did a tire inspection. Tom the manager is very professional and explained the team’s findings and recommendations without pushing to up sell. After going to a few different shops in the city, this place is by far the best and is my new home base for car maintenance and repairs.
Highly recommended, fast service.
Ian Tietjen
I've been taking my car to Pinnacle since I moved to Phila in 2019, and they are very professional, have reasonable prices, get things fixed quickly, and my car has always run well afterwards with no problems. They also do my yearly inspections quickly. Tom in particular is a great mechanic and very friendly, although everyone there seems quite good. I don't know a lot about cars but they never talk down to me or push anything on me that my car doesn't need. I've shown their work to my friends and family that do know a lot more about cars than I do, and they've agreed that Pinnacle does good work and this is a good place to go.
Colton M.
Good service! Quick work with how much they seem to have on their plate. Technician recommended me decent tires for a decent price, and things seem to be great with my car. Thank you!
Daisy Vélez
I got my state inspection here, had my oil and filter changed on a separate occasion, and when my car developed a weird sound, these guys were about it figure out! All three times, service was trustworthy, dependable, and done with care. I will keep coming back here in the future.
Jonathan Kaplan
These guys are the best!! Quick and reasonable. My man Tom up front is great to work with hourly recommended if you need an auto body shop in Philly
Richard Zinck
I called for an inspection. The rep was courteous and professional and accommodated my scheduling needs. The shop on Catherine Street has plenty of parking. Upon arrival the rep at the desk was friendly and efficient. He said he’d call when the inspection was completed. I went to a nice park two blocks away and got a call 45 minutes later that the job was done. EZPZ. I’d highly recommend Pinnacle to anyone needing automotive service.
MICHAEL BEYER
My experience with Pinnacle Auto, has always been a great experience. Every person in that shop is Top Notch. When I drop my vehicles off for service, it is always done in a timely matter, and the prices are reasonable. The big thing for me is my vehicles always come back clean, no hand prints and things like that. I highly recommend this repair shop.
Roy Wilson
I appreciate their attention to detail and willingness to help me understand the functions of my own vehicle. Also very flexible in situations I have been short on time and needed a urgent repair. Glad to have Pinnacle as my mechanics.
Dan Ruttle
I have taken my cars here for the past 10 years. They are very professional, accommodating and most importantly, honest. I have never felt like they tried to manufacture the need for a repair or a part. Have never had to wait an extended amount of time for an appointment, which is good because I typically forget that my cars need to be serviced or inspected until just before or just after such service becomes due. Highly recommend them!
Jill Kile
Pinnacle was able to fit me in on short notice for emissions testing. The staff was pleasant and it was a quick turnaround to get it done.
Laura Taylor
Tom and the guys at Pinnacle are great everytime I need car service. They're quick to get you in and out of the shop and great at explaining any issues. Never feel like I'm getting taken advantage of or oversold things I don't need. Prices are fair and service is fantastic. Happy customer. Have been a customer for 3 years and will continue to be!
Sheldon Jin
I would give six stars if google let me. This is the Best shop in Philly and you have to come here if there is anything wrong with your car. Tom helped me through the whole process, he's very friendly and communicative. My car was hit by a uhaul van while parked on the street. I came to the shop with broken steering, Tom found the parts and expedited everything to make sure i get my car back on time. My car was scheduled to be dropped off at dealership for sale on Saturday, I brought the car to the shop Tuesday morning, and was told the earliest i can get my car back is Friday afternoon, surprisingly right now I am writing this review with my car parked in the garage and its Thursday! Huge thanks to Tom and the team at Pinnacle Auto. Highly recommended!!!!!!!
Michael Velez
Tom and the crew at Pinnacle were incredible! They were extremely kind and professional both in person and over the phone and seemed as invested in helping me with my flat tire as if I was family. I had a great experience since the second I walked through the door and left feeling good about the work done to help my car. Even with short notice, they went the extra mile to find me the right tire nearby and shorten the time til my car was ready. Would 110% return with any other car troubles! Thanks to all of you at Pinnacle!
Austin Ratliff
We love Pinnacle Auto for all our mechanical needs. We’ve been taking our vehicles here since moving to Philadelphia in 2015. The staff is always professional and very friendly. Great communication when you have questions or when something needs replaced or worked on. This past visit was for a state inspection. I was in and out with a new sticker in about an hour. We always recommend Pinnacle to our friends and family.
Mike E
I went to Pinnacle to get my vehicle inspected. They were able to get me in within a couple days. When I dropped off the vehicle, I was greeted by a friendly staff member who made the check in process quick and easy. I returned in the afternoon to pick up my vehicle and recieved a detailed report and written notes regarding my ideal tire pressures. I will certainly be returning when needed... and maybe to grab a cigar from their humidor!
Daniel Dolan
Pinnacle repair did a great job inspecting our van. I made an appointment for 9am, and brought the car down. The check-in was a piece of cake, even though it was my first visit.
They are a VERY busy garage, though, and I needed to leave the van with them all day (9am to 5:30 pm), but I didn't need it all day, so that was fine in my case. Be sure to let them know if you're in a big rush (they were super-accommodating with me when the found a problem that needed attention before they could FULLY sign off on the inspection), they *might* be able to accommodate you, too!
I'll be bringing my car back for any other work it might need!
Gina Tognini
Pinnacle took my daughters car in same day to do a state inspection and went above and beyond getting it done in a timely manner. They were professional, very friendly, my daughter has definitely found a new place to get her car serviced.
Tameka Strand
I've been coming to Pinnacle for over 11 years. Friendly service, professional, timely, and thorough. I received periodic email reminders for oil changes and they keep a detailed history of your services. The 10% off if you pay on cash helps too.
Shawn McNamara
Super helpful, nice and always gives a fair price! I have used Pinnacle before and luckily when I got a flat tire on Saturday I was right around the corner. The shop was about to close yet when I pulled up they stayed open to help me out of a jam!
James Blanchet
Great / fast service, solid prices. I went in for two new front tires, and they gave me the option to match the tread and quality to my existing tires, which was great for someone like me who doesn't know much about cars. They were done the same day, but I couldn't get there until the day after, so they stored it safely for me overnight. Definitely going back.
Kelsey Silvagni
The manager was super friendly and a straight shooter. He did his best to explain the repairs my car needed and made sure the work got done quickly so I didn’t go too long without my car. Will definitely use them again!
Rob Cortez
Ive been going to Pinnacle for at least 15 years. I’m the worst type of customer. Generally all my vehicles are older models. Self maintained until I get in over my head. This last transaction was no cake walk. And I can’t thank them enough for handling the repair. Full rear drivetrain transplant on a 4Runner. I’m certain it was a pain in the back and stressful just dealing with me. Given the distances the parts travel and the conditions the world is in , no complaints about the time involved. I value their abilities and service to the neighborhood.
Kevin Malone
These guys are great! They were personable and professional. Worked quickly and effectively at a great price. I look forward to using Pinnacle for all my future car needs.
Maria Ioshpa
This is going to be a bit of a mixed bag.
On Monday I called and was told to come in on Wednesday morning. I did. They told me no space without appointment... Which I had so that got resolved.
My tire had a nail. I came in the morning and was told the vehicle will be ready by the evening/early Thursday.
That works for me- I had to leave for NYC by 2 on Thursday so things seemed to be going well.
Around 5 on Wednesday I call and am told my car is next up to be given a thorough looking-over.
Around 10 on Thursday I call and am told they are working on it.
Around 11 I receive an email with a quoted price significantly higher than what was discussed prior.
I call and am told that the tire will need to be replaced and that this is a special tire they don't have in the shop and it needs to be ordered right now so it will come in time.
I call back and agree to this, and am told it will be done in an hour. I call back at 2 and am told I will receive a call when it is done.
Got the call at 3.
The great thing is that they reliably pick up the phone and seem to be legitimately busy.
The communication about time expectations was a bit unfortunate. Usually I don't care another day one way or another but I needed to get to NYC to visit an old lady. luckily I got there in time. Tomorrow I'm driving to her funeral.
Folks are friendly. They pick up the phone. Shop is busy. But time expectations are not well managed
Latoyia Bailey
I've been a customer of Pinnacle for 13 years now, and I've always pleased when I've gotten work done. I've never had to bring the car back for a redo and their service is top notch! They get a 10 for service and for customer appreciation!! I'd recommend them anytime
Amanda Dougherty
I had a great experience getting a tire replaced with Pinnacle. They were friendly, professional, affordable, and timely. As far as I’m concerned if you can tick all of those boxes you are doing it right. Would definitely use their services again and recommend to friends and family.
Lyndsay Rowland
I have taken my car here to get my tires switched out twice a year for several years now. Tom and the team at Pinnacle always do a great job and get me in quickly. I even needed a full set of winter tires last year and they were able to get me in the next day and get the tires in my car. I highly recommend them!
Julia Thyme
Pinnacle is the best! Very kind people who do great work. Would never go to another auto body shop.
Wrote this review over a year ago and it still holds. I love Pinnacle so much. Thank you for all that you do!
Jonathan King
I've been taking my car to Pinnacle for years and they are the best. They offer fast, friendly service, and I always feel like they are honest about what my car needs - and what it doesn't. For a city-dweller like me who knows next-to-nothing about cars, having a trustworthy expert like Pinnacle is essential.
Kasia Parker
Pinnacle is great. I have an old car but they give me their full attention and resolve all issues in 1 business day. Plus, Tom has a great sense of humor. I fully recommend Pinnacle!
Melanie Rio
Tom and the other folks at Pinnacle got a new tire on my car on short notice when I was on my way out town and hit a vicious pothole. They were so kind, and got me back on the road quickly and without charging an arm and a leg. Would definitely recommend!
Pamela Mathis
Tech was professional, took the time to explain everything both over the phone and in person, immediately knew my problem from my *wonderful* sound-effects description but double-checked everything else just in case. He told me there were a few more things I might fix over the next months to a year but in no way tried to up-sell or pressure me. I felt that his business would never charge me for a service my truck didn't NEED. And now it runs super smooth, he did an incredible job. Hands down I will be back - finding a place like this is puts my mind at ease!
Andrew Mackenzie
Great place! I got a flat tire on my way into Philly for work, and I dropped it off with Pinnacle while I was working all day. They had it fixed by the time I was done! Easy and convenient.
Charles Kline
After letting my MINI Cooper sit for too long during 2020 it needed some TLC. It’s a 2009 and after leaving Pinnacle this last time it’s never run better. Seriously- it’s so nice I stopped in to tell them. It feels like I paid for a special tuning because it’s running that good now. 100% go here and get treated like family.
Madeline Bill
Great service! I had to get my car inspected and they made it quick and easy! Everyone was very kind and I felt like I was in good hands.
Rachel Straus Mann
Helped us out when our car wouldn’t start. Great customer service and they know what they’re doing!
Chase Houston
Was quoted a time of ~1-2 hours, which was fair, considering how busy they seemed. Finished in half an hour and was sent on my way. Very efficient and pleasant people!
John Lynch
These guys are the real deal. Great people and great prices. I am someone who doesn't necessarily know a ton about cars, so I do not love going into a shop not really knowing if someone is going to take advantage of me or not. That fear left me as soon as I showed up and had the guys walk me through every step of the process. If I ever have an issue with my car, I have no hesitation to take it right back to Pinnacle.
Daniela M
Very nice, helpful people. Squeezed me in last minute when I found a screw in my tire and wasn’t sure if would be safe to drive. Prices are reasonable. Have gone there a few times in the past, and I trust them to take care of my car.
Jeff Lobman
We have been going to Pinnacle Automotive for over 8 years. Pinnacle has taken care of anything from oil changes, tires, state inspections and emergency repairs. They are extremely accommodating with our schedule and have been constantly available to quickly take care of our cars. Their service is excellent and their prices are great. I have recommended them to friends and they have been just as happy with them. I highly recommend them and appreciate all great work they do for us!
Adam Schran
I had to reschedule my annual car inspection a few times (it was a bit of a fiasco finding the right time with 3 little kids and one on the way), and most shops would act a little annoyed at me. Not these guys. They were super nice about it and instead of punishing me with a delay, they took care of my car right away when I was finally able to bring it to them. They also topped up the air in tires on request. Very cool guys and they care about doing a good job too. Great having Pinnacle right here in the neighborhood.
Kathleen Babb
I like working with these guys. I lease my car so I haven’t needed repairs for years, but I do get my oil changes and inspections done there. Got a great tip when I got my new car inspection this week...to call the dealer and find out where I should send my receipt for reimbursement. He said, “they didn’t tell you that at the dealer, did they??” I said no, and THANK YOU VERY MUCH!!!
Andrew Lachenmayr
It was great! Super fast and very helpful!
Roseanne Martin
I would never take my car work any place else.
Guys that work there are professional, quick and honest. I always enjoy when I can pull in and wait you get a free comic show as added bonus.!!
Maria Echevarria
Pinnacle Auto has worked on my and my Mom's vehicles for years. We will not go anywhere else. The work, professionalism, courtesy and prompt turnaround time is Supurb! And, it's nice to see the same faces year after year.
Prior to being Pinnacle customers, it was often intimidating as women to walk into a shop for an inspection and find out other thing's were wrong , pay for them, not knowing if we was taken or not?
At Pinnacle, we know the staff is completely honest and conveys the issue's so it is understandable prior to check out.
We highly recommend Pinnacle and even if it' takes a little while to get there we are life long customer's and commend the Owner and Staff for Above, Excellent Service! Thank you.
Murphey Wilkins
Found a big screw in my tire and brought it here for repair, once I was there I could see the shop was professional and busy, so I decided to have them install new brakes as well. Tom was quick to give a quote and was great with communication and getting me back in my truck asap! I recommend this place, I'll definitely check in with them again for future issues.
Cuba's Automotive
I love this shop. Very honest & upfront with their customers. I've never had a bad experience with them... besides getting bad news of what's wrong with the vehicle, that is. Lol. The repairs were always done right the 1st time & I haven't had to "comeback" for the same repair or issue. They've been in business for quite a few years & Mark, the owner, is top notch, good quality person in general. They aren't a chain repair facility, which I also am a fan of! I support my local, American owned small businesses whenever possible.
Rene Esbensen
My car was hit in my work parking lot and Pinnacle did a beautiful job of repairing it. The guys were super nice and the price was great. I would definitely recommend Pinnacle to anyone who needs work done to their car.
Robert Dischert
I recently purchase a 2019 new car in NJ which required a PA Safety and Emissions Inspection. Last Saturday, I called 3 Philadelphia inspection stations and each one could not help for 3-4 days. Pinnacle was able help right away, was standing by when I got there, the shop was clean, the mechanics were very nice and they got right to work. While we waited, walked down to the Italian Market 2 blocks away, came back and all was complete. The mechanics let me know that the dealership would reimburse me for the inspection and they were right. Pinnacle has earned our business.
Alison Burg
I've been going to Pinnacle for 7 or 8 years now and have had great service. They are quick, courteous and flexible with my schedule. There was only one time that I felt the job was sub par but they fixed it as soon as I called.
Madison Wellen
My mom used this in state state of emergency when we got a really bad flat tire far from home. They were quick to help & were VERY kind. We also brought them food afterwards & they left a call with a thank you.
Jennifer Fox
Knowledgeable and friendly staff. Fast service and great prices. I have come here several times and I'm always very happy with the results.
Mary Walton
Very happy with my experience at Pinnacle for my new Tesla 3 PA inspection. Staff professional, informative and very nice! Scheduling easy and communication excellent. I will be recommending them to my friends.
Patricia Bevelheimer
This garage is clearly VERY BUSY, but that didn’t prevent super personalized explanations of issues, options, and advice. Repairs were actually completed 24 hours ahead of schedule! Very happy with results and service.
Sue L
Great experience!
While on a short visit to philly, I wanted to get my son's car's bad sounding front end taken care of. Tom fit us in on a busy Saturday - provided a prompt assessment and completed the job - including the replacement of an unsafe tire- by their 2:00 closing time. He was professional and affordable - glad to know we have a trustworthy shop we can depend on!
Austin Zeller
Needed to get the tires changed on my car. Pinnacle was able to get my car back to me the next day which was very helpful. After picking up my car I had not realized but I must have dropped one of my spare keys. The keys were returned to Pinnacle because they still had the Pinnacle tag on it. Unfortunately the keys were in parts, must have been ran over or something. Tom was able to put the key back together which I am very grateful for.
TJ Mazeika
Ordered an alignment and a new gas cap for an evap system problem. The service was good, but I was told that I'd be called if they actually found a need to do any work, but I never received a call. There was also a hefty fee just to get the code for the check engine (which I had already gotten for free at AutoZone and the like), and I wasn't told about it until I had to pay.
Drea M. (MsPrettySmart)
Thanks to the work being done on Broad st. Where they tore up half the black top and the utility mains are exposed I gave my best attempt at negating or negotiating the big metal pipe caps but one must have got my tire and I needed a nitrogen fill which is not easy to find. I called +Pinnacle Auto Repair and scheduled an appointment in a pinch. I learned a lot about Nitrogen and the benefit. When you have low tire pressure they actually deflate and refill all the tires not just one. It takes about an hour. They got me in and out and were very nice. The price was reasonable. Also they have an awesome cigar collection, and recently completed mural on the side of the building by the guy/Artist from South street with the mirror murals. (When I find his name I'll insert)
Samantha Atchison
Pinnacle has great customer service and answered all my questions thoroughly. They accommodated me when I told them I would be out of town and kept my car safe for a few extra days. Discount with cash was also a bonus!
Jennifer Seymour
Fair prices and gave me the opportunity to shop around to feel comfortable with my decision before moving forward with the work. Done in a reasonable time. Everyone was very kind and professional. Would take my car there again!
Mina Bakhtiar
Extremely friendly and helpful service! They gave me a straightforward estimate for additional services but didn’t pressure me to buy anything. They even topped off some of the fluids I was thinking to replace at no extra cost. Thanks for your help team! I’ll definitely be back.
Colin Vickery
The best all purpose auto shop in the city, I chose this place initially because it was centrally located and have now been back 5 times over the last 3 years for maintenance and repairs. Always willing to work with you and around your schedule and very fair pricing. Great team at this place as well.
Ayodeji Perrin
The car was shimmying a ton, and the system monitor said it was time for new brakes.
Pinnacle replaced my brake pads, rotors, and sensors. Tom let me drop off my car 3 days earlier than he initially wanted me to (I didn't feel safe driving my kids in the car after we almost slid into a guard rail on the highway).
He returned it to me in about 36 hours, and saved me +$800 over what the BMW dealership wanted to charge for the job.
We've been taking our cars to Pinnacle for the last 8 or 9 years - a Mini Cooper, an Audi A4, and now a BMW X1. We've also gone to a BMW dealership and AAA, and a few places out of state before we moved to Philadelphia and when issues popped up while we were traveling. I've heard that foreign cars can be a headache, but I wouldn't know it from my experience at Pinnacle. Always timely service at a price that beats the competition. If you're in the area, I can't see any reason to go anywhere besides Pinnacle.
Frank Genniro
This place is Awesome! Blew out my tire. Pulled in and all the bays were full. They still had me out in half an hour. They offered me coffee and use of the restroom. Tom is a good guy. I will use them again.
Chessa Darlene
So helpful, so friendly, so professional, so quick, and they even remembered me by name! They went ABOVE and BEYOND to help me. I was surprised! I sincerely appreciated their support, and felt good about investing my money into this business. I would absolutely do business with Pinnacle Auto again. Thank you!
Lauren Lyles
I’ve been going to Pinnacle for over two years now from everything from service maintenance to bodywork and everything is fairly priced and always on time. My favorite part though is how nice everyone is — it really does feel like a neighborhood shop.
Geri Spencer
So pleasantly surprised and happy to deal with staff at Pinnacle. They were professional, efficient, and made my vehicle inspection painless. I highly recommend!
jeffrey platt
Pinnacle is always professional, courteous and a great value. Quality work and above board customer service. A great partner is maintaining my vehicle.
Lovick Bellinger
Pinnacle Auto Repair & Tires has provided me with excellent service to all of my automobles for the last 15 years. Each and every time that I had a problem, they were there to provide first class service.
Bishop Lovick P. Bellinger, Jr.
Gordon Gochenauer
I really like these guys and haven’t taken my 2010 Subaru anywhere else. The lead mechanic recently diagnosed a persistent high-pitched whistle as a faulty clutch on the Subaru. The inside guys, Tom and Demond, are great too.
Jeffrey Gilson
I've used Pinnacle for about 5 years now and they've serviced 3 different vehicles, they are always honest, the work is done quickly and professionally, and the prices are reasonable. I would recommend to anyone looking for good service and value in center city/ south philly.
Lily DiPiazza
Reasonably priced and fast! I would recommend!
That was last year, unfortunately this year I dropped my car off at 8:30 am and they barely had it ready by close! Nice guys but slow service this time.
Johnny Damon
Just got my windshield replaced and needed new registration/emissions stickers made. This place told me they can’t make new ones for me because i didn’t get my initial inspection there. I went to another garage nearby and they replaced the stickers without any issue.
ann BOLLHEIMER
I had 500 miles to get home. I recieved sound advise and repairs were done quickly. Customer service... two thumbs up. Car purred like a kitten all the way home.
Carina Petritsch
I’m not really good in leaving reviews - but I felt bad not to leave a review here...
Pinnacle team was super helpful...could give me an appointment the same day ...and price was also fair
Would definitely go back
Brian McLeod
What else can i say these guys rock!!!!! Pinnacle has always given me the best service at great prices. You can try shopping around yourself and you'll see what i mean they use quality parts and are still able to be competitive with other shops and most of the time beat their prices and you know you arent getting ripped off with shody parts and bad workmanship. I would give pinnacle 5 stars these guys are the best. Thanks guys for always being the best around!!!
Maddie
Took my car here for an inspection. Great customer service, easy process, and fair prices. Will come back next time I need work done on my car. Thank you!
Yolanda Plaza-Charres
Great service ,clean shop and on time !
Melissa Wyatt
The team at Pinnacle is amazing. They are quick to respond and do a thorough job at finding the heart of any problem and the best solution. Great neighborhood mechanic to have on your speed dial!
Katherine Brooks
I had a vehicle inspection here. They were great and fast. I’ll be going back.
Judd Nielsen
They are great. Very good service and thorough. My suspension feels way better.
Bryan Dorsey
I've been taking my cars here for five years. Great service! Whenever my car needed work beyond oil changes or inspections, they've come in on or under the estimate.
Mark A
Pinnacle is a top notch garage. Trustworthy, knowledgeable, fast, and fair prices.
Patrick Carroll
Got me out of a jam on NYE! I was from out of town and Tom bent over backwards to help. they put a new set of tires on for me and had me back on the road by end of business to enjoy the rest of my trip in Philly. These guys are legit!
Bill Marconi
Great service. And very friendly & understanding! They know their stuff. Have been using them for years!!! Tom & the guys keep my X-Terra in shape.
They’re the Best!!!!
Michael Ochs
Second visit, easy to schedule, done right on time, pleasant place with added bonus of excellent cigar choices if that is your thing
Jaime Cheng
I've been bringing my car(s) here since 2005 and I confidently recommend Pinnacle to all my friends. They are incredibly nice and honest.
Ryan Harris
I'm a bit confused about the negative reviews on here as they lack "facts" and rely on baseless accusations (one person must have written all of these reviews because they sound similar!) I've had nothing but top-notch service and honesty from these guys. In fact, I've sent my wife in with our vehicles on a number of occasions and they've always been incredibly honest with her, despite it being easy to trick her into paying for unnecessary "fixes." In fact, they've gone above and beyond almost every time I've taken our vehicles there. When having a newly purchased, used truck inspected there, my wife mentioned a rattle in the cabin of the truck that was driving me insane. They took the time to find it, found that it was only a loose cargo rack on top of the truck and didn't charge a penny after tightening everything up. I trust these guys, and to me, that's the most important thing when dealing with an auto repair shop. The quality of work is excellent as well!
Sarah Wasserman
Pinnacle does efficient, excellent work and they don’t try to rip you off!!
Dave Tarantino
Great service and they worked quick! I dropped my car off on a Saturday morning and it was ready in a few hours. Very nice people there.
Abi Weber
I went here for my state inspection for a Tesla. They were helpful, affordable, and quick.
Sagar Kudchodkar
I took my car in for inspection. The staff was friendly and explained the process. They were done fairly quickly and called me when they were done to explain what they found. I am satisfied with the whole experience.
Zach Morris
We’ve been taking our cars here for repairs, tires, inspections, everything for over a decade. Tom and Demond are good people and they’re good at what they do. Wouldn’t go anywhere else. Highly recommend!
Ted Knoll
Best customer service, helped me get through changing my plates out here quickly. Took my car in without an appointment. Excellent service and definitely recommend.
Marcelo Mejia
Everyone was friendly and really helpful. Brought my vehicle in for an inspection sticker and a couple hours later it was good to go. Thank you for making everything so easy.
Kathryn McGonigle
Tremendous service and value when I was in a pinch. Thank you for your kindness, expertise, and taking the time to explain the mechanics. It’s great to have such a trustworthy business close to home!
Christi Frateschi
The staff at Pinnacle Auto repair was beyond helpful. They were friendly, timely, and i will be coming back for any of my auto needs.
Ben Palitz
Nice people, seems high quality, but pricey. Seemed to be quoted a much higher price for standard oem brake / rotor replacement before and after I brought in my vehicle.
Love my pets
I have been taking my cars to Pinnacle for many, many years now. They are always super nice and have fixed any problems with success. I would highly recommend them to anyone!!!!
Sara Schultz
These are the best people ever. Fast, east, no fuss. Great value. We take our car there for everything and I am not interested in going anywhere else
Samantha Geida
Everyone at this shop was very nice and helpful. I would recommend this place to anyone! I talked to multiple employees when I was there and each one was very professional and friendly. The prices were standard as well. If you need help with anything, I would go here!
Stacy Giles
Took my car in on Saturday morning and it was done just after noon. Everything was checked out and I was back on the road. Got my annual state inspection done, great work
Layla Kamoun
Very thorough service
Very nice and capable team
I am always sending my friends to them
Meg Fasy
I always feel like they are taking great care of me. They do the work that is needed, not more just to make a buck. I trust them to tell me whats needed and charge me appropriately.
Mike L
Had my state inspection done here. It was quick and hassle free. Staff was great and made the process easy.
Jonathan Weyand
Tom was excellent! He made sure I got my car back in time during the post-Thanksgiving holiday.
Nicole Keane
Lovely service, and friendly, but overpriced. I went for an oil change and it cost $140. It would've been cheaper if I went straight to the dealership.
Patricia Casperson
Great auto place right in South Philly. Honest pricing, great service. My car has been well looked after by Pinnacle.
Jon Spector
Great, reliable service. Kept an open line of communication the entire time and really made sure that I understood what they had to do. Definitely my new mechanic.
Rick Garcia
These guys are excellent. I chose them without consulting anyone and I hit the nail perfectly. What a relief to have my car repaired and running great by that crew.
Austin Peel
I’m a city boy and don’t know anything about cars, yet I never feel like I’m being taken advantage of. The staff is friendly, knowledgeable and keeps you in the loop through every step of the process. Bighlu recommend Pinnacle.
Leah Keyer
I have never had a better experience! Nicest employees you will ever find. Accommodating, patient, and friendly. Highly recommend!!!
Ryan McCarthy
We've been using Pinnacle for years. Tom & crew found OEM parts and sorted out my '82 Mercedes SEC. Old cars or new ones, these folks get it done right.
m s
My first time there. Great staff/technicians. Professional and great communication system. Reasonable price. I was happy with the service. Thank you!!
Lori Kellam
Have been taking the car to Pinnacle for 10+ years for state inspections and any other issues that arise. Trustworthy, efficient mechanics.
claire sosnowicz
Really thorough and kept me informed.
Did it all with respect and smiles!
Thanks
Brandon Novak
I had a phenomenal experience here while getting my Range Rover inspected. I highly suggest/recommend this place to anyone in need
David Emerson
Tom was a pleasure to work with. They were speedy, professional and trustworthy. They got me back on the road asap. I'll be going back to them the next time I hit a moon crater on kelly drive!
Thayer Altman
Got my car inspected. It was fast, they were nice.
Ilene Marker
I’ve been going to Pinnacle for more than ten years. They are the best! Great work. Honest. Flexible. I’ll never go anywhere else.
Kristen S.
Delivered great service and the people there are friendly. I get my car inspected there each year and would certainly go to them for other services as well.
Jason Krasno
i would recommend them to any of my friends who have a car or SUV. They got me in the same day and were quick with the service.
Robert Tyler
Great people who make the process as painless as possible. I had body work done and it came back perfectly done in quicker time than I thought. Highly recommended!
Dave Meyers
Quality local car shop that I can always depend on. Not the best value, but you never leave feeling taken advantage of - and they know their stuff.
Reed McCready
Work was done well. Truck was ready on time and is running great. Thanks guys! Pinnacle will be my go to mechanic from now on.
Chris Picco
Fast, professional service, and they went out of their way to source parts quickly. Great experience
Justin Orr
Friendly service, they were able to squeeze me in the next morning for my inspection, and gave a discount for paying cash too.
Prophetess Coleman
Brianna was very patient and helpful and really catered to me and my son needs.
marc bailkin
Great shop. Always up front with pricing. High quality work and reliable. Have used Pinnacle for years and will continue doing so
Matt Graham
Fast and friendly service. I was on a tight timetable and they squeezed me in.
Pam Levi
Happy to have this shop in the neighborhood for my once a year inspection! They are fast, friendly and willing to accommodate a time crunch.
Ali Biagi
Been bringing my cars here since I moved to Philly. No BS, fast, affordable. Would definitely recommend.
Alan Snyderman
Communication was the factor to result in a great car service experience.
Advice, price and workmanship was on par with the best
Justin Peck
I typically don't write reviews on companies, but these guys deserve it. I got into a bit of a pickle with the PPA and they came to the rescue with the proof of emissions inspection that I needed. And the inspection was 6 months ago. I won't go anywhere else.
tia minor
Professional. They keep the communication open. Won’t have you spending your money on just anything. I would recommend.
Colette Marie
Excellent service! I now have a new home for future needs! Thanks team for setting a high standard and providing excellent customer service!
Lauren Huckle
Not a great experience for a woman unless you enjoy inappropriate comments and overpaying for services.
Toni-Ann Daly
Brought a car in for inspection and they were efficient, friendly and quick! Highly recommend.
Sandya Swamy
Very friendly service, good communication and no fake repairs, just the inspection I needed to get done :).
William Sulcer
Mark. And the crew have been excellent for 15 yrs with me and my family. Best place in a big city. Again thanks for everything
Christiana Benton
Friendly, timely, communicative, and did a thorough job. I’m really glad I found a place so close to my house to take my vehicle.
Nell McCaslin
They are great at accommodating your schedule. I feel they are honest and don’t try to sell you unnecessary repairs.
Jessa Bintliff
Honest and very kind.
Paul Kosterin
Very good service, just drop your car and get it fixed.
Vasili Barbounis
Easy to work with and quick! I never felt pressured into buying anything I didn’t need. Will use them again!
Romy Nocera
The great guys at Pinnacle have been taking care of my car for years; I can’t imagine going anywhere else!
Lauren Falk
Pinnacle had me in and out in a quarter of the time it would have taken me at the dealership. Friendly, prompt, and professional.
Mara Reese
Very professional and fixed my tire in a timely manner! Would recommend.
damian smith
Damon would be a terrific doctor. When he tells you about a major repair , he's kind, professional and reassuring.
Sierra Mcduffie
Always friendly staff. Timely and efficient. Love my auto guys.
Michaelene McCormick
Very efficient and great service - Also very accommodating to drop off and pick up. Would highly recommend in Center City area!
Meghan Burke
Great staff. easy to get appointments. quality work. its the only place i go in the city
William Jones
What impressed me the most was the emergency service I received. I would definitely recommend Pinnacle to all my friends and family
justin alston
Perfect for inspection stickers affordable prices cool staff friendly going back for regular maintenance as well
Betty Hong Yiu Tung
Friendly mechanics who do the work quickly and efficiently. A real neighborhood garage that charges a decent price.
Mike Beitcher
I've been taking my car to Pinnacle for years and leave happy with the service each time
Christine Dunne
Friendly, informative , took an hour , would highly recommend !
Will Newton
Great place for state inspection. Very professional and timely!
Josalind Knapp
Great customer service and the work that was done in my car was done within a amount of time
Lawrence Johnson
I would like to make a appointment for more work to be done on my car on Monday or Tuesday next week. Thank you,.
David Williamson
Great bunch of guys who are always very accommodating and friendly. I trust them with my vehicles.
John Randolph
Great service, finished my tire repair on-time, very professional.
Alex Diblasio
These guys will stay open late in order to fix your ruined day. They look out for the neighborhood. Knowledge about their craft
Dan Lipnitz
I went there to get my car inspected the service was fast and friendly.
arlo menapace
They felt honest and helped me out of a jam. Found my new garage.
Maria Ahmed
Everyone was very kind and professional. Thank you
Jeff Gulyas
Second time having my car inspected here. Very professional
Art Weiss
Have been going to them for a few years now. Fair pricing as far as I know
Anthony ZIngarelli
Excellent service. Good management. Polite staff.
Norman Weiner
Friendly techs. Excellent service. Reasonably priced. A place to trust.
Pouné Saberi
They're very accommodating, honest about what needs to be fixed and have reasonable prices.
Buddy
Very organized business the service was excellent. Wonderful customer service.
Andrew Berta
Fantastic work! They contacted my insurance quickly and made things happen
Colleen Seeber-Combs
Always get great service. Fair prices. Friendly staff.
Shira Leibman
They were very affordable and friendly.
Brett Victor
These guys are simply the best. Courteous, quick, and proficient. Would recommend to anyone.
Tiffany Becker
Owner is amazing, great workers and the waiting room is always clean 🙂 …
manoj shirodkar
Always appreciate the service here. Efficient. Reliable. Nice guys too!
L Taylor
Fast, friendly, love this place,, will be doing future business with them thanks...
Sara Keely Beltz
Always reliable, fast, great value. Love this place.
larry targan
Excellent. From making appointment to having service done on time.
Ken Greenfield
Continuing 5 Star Service. Tom always makes it work. Always there for me year after year after year.
Justin Sadler
Tom got me in on short notice for state inspection and scheduled maintenance. Thanks guys!
Navkiran Kaler
They are too sweet. Excellent customer service and reasonable prices.
John Giordano
Excellent service
Collin Cooper
I appreciated their effective communication throughout the process.
Jaclyn Kirkman
Very nice customer service and a pleasant experience. Good sense of humor.
June Sondra B
Honest mechanics. Received info that is helpful in future truck maintenance.
Melissa Harris
The staff were nice and they did a great job.
Joe Dumpert
Great alternative to 'Pep Boys'. Always happy with services rendered.
Brian Hunnicutt
This is a great company to do business with. They will take care of you.
Melvin Nebbish
They got me in and out quickly with no fuss
George Hendricks
I was told my appointment for inspection would be one hour and that is what is was
Sadie Spadaro
Best auto body in the neighborhood!
Dan Stanek
Went in for an inspection. The guys were quick and clean.
Keith Ashfield
Excellent service. Good with diagnostics and sensible with suggestions.
Tom Hayden
Professional and timely state inspection
David Neil
Great experience. Highly recommend!
Evan Schmitt
Reasonable price and prompt service. Clean shop too!
Bill Shapiro
Quick and Responsive.....good place for Auto Service!!
Bill Raich
A custo mer for 12 years. Honest and reliable
Fred Carbonara
These guys are the mechanic shop you could spend a lifetime searching for
Federica Talucci
Friendly guys, great and quick service!
Emily Shea
Very efficient, professional, and honest service!
Matt O'Brien
Wouldn’t take my car anywhere else in the city.
Kathy Perini
Pinnacle is thorough, honest, timely and fair.
Thomas Miksis
Faster service and completion than anticipated!
Nancy Genatt
Timely and professional services for your car!
Martin Schneider
Fast, helpful, great place for repairs
M!X
Got to the point and explained what was wrong in an easy to understand way
Jim Wagner
Friendly folks
Demetria Moore
I am satisfied with the service
James Posey
Knowledgeable and efficient service at fair prices
Frank Spatocco
Great guys great work Appreciate the hard work
Jed w
good service but really expensive
Navneeth kumar
Everything was good . Very professional staff .
Stephen Becker
Friendly, fair value, completed as quoted.
Maria Alvarez
Friendly, trustworthy and reliable!
Mary Williams
Timely service - excellent communication!
Jacy
Honest and hardworking staff.
Kirby Toolan
Very friendly & helpful service!
Dina Leidy
Friendly, and great service!
Ed Confair
Prompt service and fair prices
Loryn Way
Great service and quick.
Dick Stottler
Excellent service.
Christopher Kustera
Good, quick work.
Bianca Nachmani
Great
Ada Picco
Friendly, competent service.
Jason Singletary
Great
Aylin Malcolm
Fast, honest, cheap.
Marc Goldstein
Excellent experience
Andrea McClatchy
Great experience
max alpert
A little pricey
wanda starling
Top service
Barbara Hankinson
State inspection
Cris Constantinescu
State inspection
Dorothy Krotzer
Friendly and professional service
Kane .d
I bring my car here for everything. Quick, easy, never any BS or trying to upsell you. Always Faster and cheaper than pep boys
Cary Neff
This is generally a busy garage so get there early when dropping off your car, 8-8:30am. They do a great job with inspections and work on foreign and domestic cars. My only complaint is that they don't always call you when your car is finished, rather they just tell you to come back around closing.
There's a single chair in a throwback waiting room if you desire.
The mechanics are all friendly and knowledge.
sam stanton
Ali
Beth Gaasbeck
Shauna Swartz
Brian Sullivan
Dimitrios Boufidis