Reviews of Jensen Tire & Auto South 168th Street. (Auto Repair Shop) in Omaha (Nebraska).
Jensen Tire & Auto South 168th Street
2845 S 168th St, Omaha, NE 68130, United States
Description
Information of Jensen Tire & Auto South 168th Street, Auto repair shop in Omaha (Nebraska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Jensen Tire & Auto South 168th Street
Sunday
Closed
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
Closed
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Reviews of Jensen Tire & Auto South 168th Street
I got a screw in my tire and was on an extremely tight schedule. The front desk gentleman was SO nice amidst the phone ringing off the wall and his computer going down. They got my car right in, patched the tire, and I was on my way in less than 2 hours - in time to pick my daughter up at the airport! Great service!!
Appreciated them being able to do a same day service and complete before I needed the van back. Felt comfortable discussing with the manager other needs the van might have coming up in the future, without feeling pressured by him into committing to services or charges.
I initially used Jensen Tire and auto because it’s close to where I work and convenient, but the exceptional job they do is why I keep going back! The staff it always so friendly and having car problems is literally the worst, but they make it bearable and get the job done! I highly recommend this Jensen Tire and Auto.
Bought new tires for my car. Easy to make appointment the same day and got me in and out easily. Cost was not exceptional, but on par with other tire installers.
Excellent customer service! I had some routine services done. I had a concern about the steering after and brought me back to make sure all ok. They are going to be our car care provider from now on.
Called them to replace 2 rear tires on my work truck. I had already called around and priced the tires and Jensen was right in line with their competitors. I chose this specific location due to the responsiveness and excellent communication feom Preston. I would highly recommend a raise for Preston and an the other staff at this location.. 👏 👊
The best customer service I have experienced at any auto service center ever. These folks take the time to do their due diligence with clear communication and quality accuracy. Greatly appreciated and I will be returning!
Preston was absolutely amazing, friendly from start to finish, apologized and explained why my wait was longer than expected (though I wasn’t paying attention and hadn’t noticed how much time had passed. He made the experience much better and I will be going back to this location for as long as he is there.
Joel at the front desk was polite and knowledgeable (even though he is new😁). He had useful suggestions for what I issues I was having for my truck and the work was done in a timely manner! I will keep using Jensen for many years to come. …
This was my first time using Jensen’s. Staff were courteous and advised of future maintenance, but werent pushy about it. Service time was quick and efficient. Will definitely return.
They’re great. Very professional and accommodating. Got me in even though I put off getting an appointment!
We had them look at our jeep cause of engine repair, they looked at it, said engine was shot!! Very nice people, manager Chris was Awsome towards us, Thank you
Needed an oil change. My daughter recommends this place. I am extremely happy with their services.
I was traveling and they were very busy but got me in and repaired my tire so I could keep traveling. Great service, friendly staff!
Purchase new tires. They had the best deal around. Prompt service. I was on & out in less than a hour.
Thank you Jensen for getting my car in so quickly when I had unexpected car trouble. Special shout-out to Chris for being so helpful, thorough, and patient with my questions and concerns!
Had them find an electrical issue on my truck, they fixed an did a great job in a timely manner will use again
Fantastic job! Steve at the 108th & Fort St store went out of his way to help me. We found out the wheel was cracked so we had to order another one. We usually get our our tires at Costco, but Steve said he would match Costco's price on the same or similar tire. He did just what he said he would! He undercut Costco on all 4 new tires and he earned our business with great customer service! I'd highly recommend letting Jenson Tire & Auto do the same for you. Great job, Steve! 👍
Honestly I never felt as much relief from my car being in this shop than I had today. It really felt like the universe was giving me a break. Justin was really great, he helped me out the whole entire way from the phone call to the picking up my car. Really great guy he was very knowledgeable and knows what he is doing. If anybody wants to get their car done I definitely recommend this Jensen auto service. Though it is a little far drive for me I definitely will be going to this location to get my service done. And I will recommend everyone else to go to them as well. I really would not change anything for the experience I had. I’m so grateful to encounter Justin. He fixed an issue on my car that the Toyota company was going to charge me hundreds of dollars for. Really really appreciate him.
The team at Jensen Tire on 168th and Center St., Omaha, NE always does a fantastic job very happy with their service and their positive attitudes. Highly recommend
service was fast and easy. The guys were very nice and didn’t take advantage of me.
I wanted to send out a huge Thank You to Jensen Tire there on S168th & Center!!!! They were able to schedule me in on the same day and were able to fix my tire in under an hour. The employees there were all polite & courteous. I can't thank them enough for a job well done!!!! I will definitely use them again for any auto needs and would highly recommend them.
Mike
Sales rep polite, respectful, helpful. Oil change and all processes that came with this were done in an hour!
Fix exactly what I needed did exactly what I asked they didnt try to rack up more money or skip me on work
Amazing service and communications with what needed to be done. Got us in quickly when our daughter’s car broke down and got things fixed for her just as timely. Everyone was so helpful and we are so appreciative. She was new in town and had no idea where to start. I would highly recommend them. When we need car repair or maintenance we now know where to go. Top notch team all around. Thank you!
They were great!! I had my battery die on a Monday morning. left work that afternoon and fixed the battery on my own.. on my way home from getting the battery my tire pressure light came on. I swung through Jensen to see if they had an opening. They did. I had had a long day with the battery issues, they got me in right away found a staple in my tire, fixed it…AND DIDNT CHARGE ME!! Though it was a minimal fix I still very much appreciated the fact that they didn’t charge me after a long day they didn’t even know about. Will absolutely do business with them again.
Great service from this location! Very professional and knowledgeable. Highly recommend.
Fantastic experience and great customer service today at the Jensen Tire & Auto at 168th and Center!
Great service. When in just for a tire patch. The gentleman at the desk took very good care of us. Got us in same day and helped us out. A great location. Thank you !
They fit me in without an appointment and did a great job getting my vehicle back to me before I expected it.
Professional customer service, called and verified all services and quote prior to completing work.
Jensen tire had me in and out with no problems. Great experience.
I brought a car in for a pre-purchase inspection. The staff was welcoming, friendly, and informative. The inspection was done in a timely manner and the technician thoroughly explained the results. It was extremely helpful in making our purchase decision. I will definitely return for service needs.
First time here for me, came in for a oil change. Good overall experience! Clare checked me in and was super friendly and knowledgeable. We had breakfast in the restaurant next-door (First Watch) and spent the rest of the time waiting in a clean waiting area. No issues with my car, which I expected because a friend mechanic of mine had been maintaining my car previous to that.
They had me in and out in 22 minutes! During my work day, that can’t be beat!
I was traveling through and noticed a problem -and I was able to get the car inspected and serviced in a few hours. A family member who lives here recommended the shop. Great service!
Had a screw in my tire, went there because it was the closest from where my car was parked. Guys there were really nice, able to squeeze me in for the last minute repair and got me going pretty quick. Will definitely return when that inevitably happens again.
Took my car in to check my tire as it had a slow leak. I left it there while I walked to get lunch. By the time I was done eating I had received a call from them that my car was done and ready to go. I got there expecting a small fee but was handed the keys and told I had a nail in my tire and it was no charge. What a pleasant surprise and experience!!
I was overly impressed with the service there And advice!!! I had gone to discount tire and had them look at my tire they suggested I get four tires replaced And told me I couldn’t reuse the tire and have it repaired. I decided to call around and chose this Jensen Tire. The man told me I could have just one replaced And after taking it in - he then had called and told me I could just have it repaired. The other business had apparently tried to scam me and I felt that Jensen Tire really swooped in and showed their honesty and trust. I will absolutely refer people to them and not to mention use them again for other services. I found them extremely professional. When I picked up my car they had not charged me anything and refused to. I was really shocked. I am a single mother and you have no idea how much this meant to me. I don’t ask for handouts but I definitely will return the favor and some kind of kind act. Everything about my experience was exceptional.
They got my problem resolved efficiently and treated me very well!
We are so grateful to live close to a Jensen location and this one specifically is top notch in customer service. They do not ever “nickel and dime” you.
I came in about an hour before closing concerned about two of my tires consistently losing air. Turns out they both had nails. They were patched quickly and they didn’t even charge me since I was a first time customer. 100% coming back.
Always a great experience at this location. Fast and friendly service.
Professional, Polite service. Clean facility. Got me in without an appointment - Big Thank You. Did not try and sell me items vehicle did not need.
Highly recommend. Will absolutely be returning.
Hello! I just wanted to stop by and say THANK YOU for taking care of my parents, Ken and Connie, this morning. They were leaving for a trip out to NC to visit my brother and when they got in the car their low tire light was on. They brought their car into your location this morning and you got them in right away before other customers because you wanted to get them back out on the road.
I called to make sure they were ok and my mother was extremely grateful talking about how kind, and friendly everyone was and that the service was amazing! As their child I could not be more thankful they came to a place with such honest and trust worthy people who make sure their customers are taken care of!!
Thank you a million times over!
Superb service; thorough, professional, and informative diagnostics to give me complete facts before repairs were conducted. Very pleased with the results. I would never use another automotive repair facility.
They repaired and patched a nail in my tire without charging me anything! Super friendly and I could get in right away. Would 100% recommend!
They also rotated my tires. This is my favorite Jensen Tire location. I have used 4 others in the past due to location convenience. This location has reduced fees for labor on past repairs that didn't take as long as the computer wanted to bill me. Honesty goes a LONG way! This visit was for an oil change. They contacted me twice during the appointment-- once to update me on progress and tell what they found during their inspection (a torn wiper blade) and once to tell me they were done. They did forget to reset the oil life monitor, but I did it myself after I got home. Not too hard.
I needed my tire patched. I was in and out within 30 minutes. They did it at no charge! They even drove my car up to the door so I wouldn't have to walk in the cold. Excellent service!!
Work was done in a timely manner. Over all good experience !!
I was there and very frustrated by the giant wire sticking out of my tire. Not only did the team get my car in very quickly for service, but they completed the work super fast..... The wire hadn't actually punctured my tire but it did ha e another issue they fixed. And I was VERY minimally charged!!!! I sent a big box of Jimmy John's to thank them!
Kudos to Chris, Preston and the crew.
As always, a job well done.
Thanks to all!
As usual, great service professional atmosphere. Thank you
I was able to get in right away. As always, service is excellent in every way. From the front desk to the team completing the service! Best place to handle your car's needs!
The service was done quickly and professionally. I have used this location for my vehicle for years and have always been satisfied.
Always very upfront about issues. I have corroborated everything they have ever told me with by mechanic brother. Everything always adds up. Excellent customer service at an excellent car repair shop.
Found prices for labor and such to be high compared to my usual small town person, however, I appreciate that they were not pushy when I said I was going to take my car else where for a 2nd opinion regarding my shocks. They gave me a detailed quote so that I could consider it in my options. Friendly from the time I scheduled my appt to the time I picked up my car. I did have them look at 2 of my tires that had slow leaks and got my car done in good time. Since there were no punctures to fix, they did it all free of charge. Would recommend.
First time customer. Asked for two tires to be balanced and tires to be rotated front to back. Balanced all four and rotated them free of charge. Looks to be a good job as well.
I was put of town and needed an oil change. PRESTON was professional and very helpful. I would absolutely recommend Jensen tire company 14. ½
They let me drop off my work van to plug my tire. They got it done in the same day. Even though they were busy and it was after lunch time, they still got my tire plugged and did it free of charge. Highly recommend the Jensen Tire on 168th and center for all auto repairs Thanks guys
These guys are great, I sent my wife in with a tire to be patched. When they found out we lived out of town they dropped everything and repaired it while she waited so she could get back home. Excellent customer service. Polite, Professional, priced right.
Very friendly staff and the service provided was excellent. I can honest to god say this is the best mechanic shop in Omaha.
Needed a flat tire fixed. I had located the leak and just dropped off the tire to have them work on it. Since I had another task to run, I left it for repair. On my way back home they called and said it was done. It was nice they even offered to put the repaired tire on. The car and store the spare. Great service.
I brought my car in for a flat. There was no wheel lock in my car for them to remove my tire. They allowed me to have my car in their garage 2 nights in a row for safety measures. After I figured out stuff on my end, I decided to get it towed elsewhere. Preston and John were extremely helpful every step of the way. I left with no bill to pay and I couldn’t be happier with their service.
These guys were friendly and did a great job for me. When we had a communication issue they went above and beyond to correct the issue and ensure everything was done to the highest standards and I would gladly take my car here for service again. One of the best spots in Omaha for any service your vehicle needs
Most recent experience was a leak in a tire and an oil change. Chris and Mark were great to work with. Advised me one of the wheels has a bend in it, difficult to balance and not a good idea to rotate it to the front. Offered to locate a replacement and follow up. Always had great experience at this store and competitively priced.
UPDATE - Visited again 6.8.19 for a wheel needing balanced. The business is clean, associates and manager dressed sharply. Service performed and delivered at requested time. Was informed tech did drive test and needed to rebalance a wheel second time. Message is, they check the work. All four wheels balanced for a touch under $53. Consistent quality service.
They were awesome! Saw me on time, fix my tire that had a screw in it and didn’t charge me! I will definitely use them again.
I have taken my cars to Jensen Tires for years. They have always provided exceptional service, competitive pricing and I have found them to be trustworthy and stand behind their work.
From new tires, tire repair and other services, you can’t go wrong with Jensen.
First time at this location; a tire had gone flat. They got me in within 10 minutes, took out a screw from the tire and patched it up. All within 20 minutes. I spoke with 2 employees and each was professional and courteous. Absolutely will be back.
Great staff! Nice people on the phone and in person, was given an a very affrodable tires quote that I know is a good deal, much cheaper than most places absolutely.. all though I just had a tire repaired today, I will definitely be back. Thanks Jensen, u just got yourselves a new fan..!
Jensen Tire Always delivers great service and amazing attitudes when they discuss my auto repair options. I've also bought tires over the 20 plus years of doing business with them. I've met the owner Matt Jensen on several occasions and he is an honest and sincere man. I highly recommend taking your personal or fleet vehicles to them. They've been in business for a very long time and take great care of their customers. Some of their employees have gone far above what what expected of them to help me and my family out. If you want the best customer service with the best prices in town. Go to Jensen Tire. Any place else, you're just wasting your time and money.
They were very helpful addressing any concerns I had with my vehicle. We also had an issue with our brakes after the pads were replaced, but they helped to fix the issue and left us feeling safe and confident in their work. Good customer service from anyone who answered the phone or we interacted with in person. We will continue to bring our vehicles here time and time again.
Jensen Tire treated me well. After shopping around for the best price on tires I returned with a much lower price that was immediately honored without question. They also got me in short after so I could stay with my travel plans. Much appreciated thanks Preston.
I have been a Jensen customer for over 10 years since moving to Omaha. I have always appreciated their honest work and expertise for all my automotive needs. They are amazing at explaining recommendations and helping me prioritize them given any financial constraints. My appreciation for their business and staff was brought to a whole new level with my recent experience. Long story short my Subaru needed a new transmission. I brought it to the dealer service center hoping it would be covered under the manufacturer warranty and knowing the company preferred that one of their own shops do the warranty work. Ultimately Subaru did not want to honor the warranty because I regularly had the vehicle serviced at Jensen. I fought and fought with the company for several weeks making no ground until Jensen stepped in on my behalf. They called the dealer, provided invoices, walked me through coding on invoices, and answered my many phone calls. The staff at Jensen definitely went above and beyond all just to help me get my repairs covered somewhere else! But it worked! They helped me save $7,000 in car repairs!! And when I came into the shop to personally thank them the gentleman at the counter gave me a casual fist bump-- which just made my day! It was sort of them saying "No problem, it's just what we do!" Thank you Jensen staff for doing all that you do!
Awesome job folks! Had a tire losing air, they checked it out and found the bead was leaking. Fixed me up with no charge. Great service from great people. Highly recommend!
I believe it was the manager whom I dealt with and the service was exceptional. Hands down some of the best customer service I have ever received, I highly recommend anyone who is reading this to go on there and give them your business. Very friendly, quick, and reasonable. It was very refreshing to know there are still good people out there. Thank you to the staff at Jensen!
I used Jensen Tire several times in the past and have always been pleased. Today, they were outstanding. They repaired a tire ahead of my appointment time and very quickly after starting. The staff was pleasant, professional, and knowledgeable both on the phone and in person. I did not purchase the tires at Jenson Tire (my mistake), but the repair cost nothing. They turned a rather unfortunate incident into a pleasent experience. Thank you JT!
Every time I have used a Jensen Tire, they are courteous and quick. I always have to stay with my car so quick is a huge plus. 30ish min for an oil change and tire rotation. All good.
Fast and friendly service. They had no appointment but had no problem just walking in.
I have nothing but good things to say about my experiences I’ve had at Jensen Tire and Auto on 168th and Center. They are always so helpful, kind and trustworthy. Thank you Jensen for taking great care of my car through the years!!! I had to get a new car recently and the dealership told me they would love to have my business for oil changes.... but I told them nope, I already have a place I go to and am loyal to.
- Kathy Byers
So thrilled I found this place. I saw it had 5 stars. Left wanting to give them 6 stars! The guy at the desk and the mechanic were amazing. Super fair prices and quick, friendly service. I cannot recommend this location more. Really happy!
Edit**
Had a follow-up call with the individuals over at Jensen and they took care of the situation and made everything good!
I will absolutely continue to bring my car to this Jensen.
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Fine if you are just getting an oil change or new tires.
I had been told I needed to get new struts on my car as they had never been replaced (which is probably true) and was told it would have a massive improvement on the ride and comfort of my vehicle. So, I decided to spend the, nearly, $2,000 to have my struts replaced. At the same time I asked to have my windshield wipers replaced as they were old and streaking.
You could not convince me anything was done to my car; as soon as I left, I could not tell a difference in my ride and used my windshield wipers and they were exactly the same as prior to asking them to be replaced. Complete waste of $2,000.
These guys are great! I called this morning because my apartment complex neglected to clean up some tar that has come off the road. The tar then stuck to my tires, causing a balance problem.
I wanted to get the vehicle inspected and have their findings in writing. They were very professional and wanted to help at no charge. I will definitely be back for future services.
All the employees were wonderful. They got me in at the last minute because I thought I had a bad tire. They checked everything out and even rotated the tires while I was there. I would recommend this company to everyone who needs new tires and other services.
Quick to service, descent price. Stan was awesome in handling repairs on my wife's car(new brakes, pads, and rotors). Also got a deal on new set of tires, that were worn down. Now she will be able to get through the snow better this winter without my truck:)
Had to replace the wheel and tire on my car following a blowout over the weekend. When I called with the tire size information they called back promptly with the estimated time of delivery and then when I went to get the tire put on it was discovered that the wheel needed to be replaced. So once again they said we will order the wheel, said it will be in shortly after the noon hour the next day and we will give you a call for installation. They did exactly what they said they would and I had very little wait time once I got there to have the wheel mounted on my car. The customer service was second to none!
Will definitely recommend them to everyone I know. I came in with a flat during some on sites for work. I pulled up, they put my car on the lift and had me out in 25 minutes. When checking out they gave me quotes for my tires that needed changed and price checked against different tire stores. To top it all off they said they wanted me to know how it would feel to be a customer of theirs in a flat situation and did the service FREE OF CHARGE! I was having a horrible day, but they turned it right around!
We had a flat tire and had to put the spare on. We went by this location and dropped the tire off. Less than 20 minutes later they called me and told me that the tire was ready to go. They not only patched the damaged tire, but they remounted the tire back onto the car and put the spare away for us. All for no charge, which goes a long way to winning us over for repeat customers.
Driving through Omaha to Ohio and had a wheel bearing fail. They fit me in. They also found and repaired a problem with the brakes. I appreciated their excellent service in a time of urgent need.
Update, just had oil changed in two vehicles and a flat fixed. Excellent service don on time at fair price. I now recoment the 168th and center Jensen tire. They called and let me know what maintenance was needed with no sales pressure. They won my back as a regular customer.
Super friendly, very affordable, and a great job well done, as always! They put my concerns to rest whenever I need help with my car or my tires. Very valuable crew here.
Amazing service! The guys at Jensen made a repair on a leaking tire and rotated my tires in under an hour. Could not be happier with this location! I will definitely be back and will be recommending them to everyone I know. HIGHLY recommended!
I called them after the dealership we take my wife’s car gave us a laundry list of items they requested us to do. I called Jensen and they quoted us the same items but 40% cheaper. When we dropped the vehicle off they called shortly after and said we could wait on some of the items. We appreciated the honesty and couldn’t be happier!
The wonderful technicians were able to schedule me quickly and my alignment was done in 30 min for half of what my dealership had quoted. Thank you Jensen tire for excellent service at a very reasonable price!
Chris the manager is too notch. He gives us the best service and he is the one I trust. He makes Jensen’s my go to place for three years now. We don’t even look at anywhere else. He makes the car repair a personal experience and knows me by my first name. Makes me feel like I am a valued customer. He has been very kind with promotions and always tries to give us the best deal. He has kept us safe In our three cars afrom my newlywed days, pregnancy and now with our baby. He always keeps safety in mind. This location is also far quicker than the other locations in Omaha.
Called and got my vehicle right in. They informed me a few hours later of what they found and they were very helpful with selecting options best for me. They weren’t pushy or just trying to get a sale. We decided to go with all new tires and they got them on the same day. Servicing a car never seems to come at a convenient time but they got my vehicle in and out really fast so it was minimum inconvenience for me as possible. Thanks!
I just got my car fixed at Jensen on 168th and center today! Everyone that helped me had excellent customer service. They even looked into going above and beyond to help me. I will definitely always go here from now on to get my car fixed from the care I received.
Preston was professional, efficient and squeezed me in to check a tire that was leaking air. Forever grateful. He had me come back an hour after I stopped in, as he had two customers who needed assistance first. An hour later he was ready to check it. He could’ve tried to sell me tires but wanted to check the tire first to repair. He found a nail in it as the Discount Tire guy missed it. No charge.
They're always great and do what they can to get you in right away. Went for an oil change and forgot to mention I needed wipers but they threw some on quick when I went to pick up my car. And for free! Always give me an honest answer on what my car needs and the time frame it needs it done in.
Jensen did a great job on my Jeep. They gave me an awesome deal and worked around my schedule. Best part they did if quickly, so I wouldn’t be without a vehicle for long! I would
Highly recommend coming to Jensen on 168th and West Center for any of your vehicles needs!
It's nice to be able to set up an appt online. The prices for the oil change were the best I've seen and the employees were so courteous and explained everything fully. Definitely will go back.
Great experience! They were able to get me in on short notice and great customer service. Also perks for buying new tires and alignment. You will uave to buy to find out. Will go there in the future.
Jensen, on 168th and Center, gave impressive service after my car wouldn’t work properly. They paid for the tow truck and then didn’t charge me the additional work they had to do to fix my car. In addition, instead of having me find a ride to pick up my car when it was ready, they drove my car over to my work place, which is in the vicinity.
Even though I had just picked up my car from being worked on, they went above and beyond to make sure they didn’t lose me as a customer and they haven’t. I will continue using Jensen for all my auto mechanic needs.
I always take our cars to Jensen for work that needs to be done, especially for tires. They have great pricing, and fantastic service. They always take the time to explain my options so I can make an informed decision.
Overall have been very happy with jensen and their services. My complaint is that they had no record of a lifetime warranty they did about 5 years ago and I was able to find the receipt. I feel like I should have received a gift card for them losing the records otherwise I would have had to pay an extra $150.
Had a screw stuck in one of my tires and they had me in and out in about an hour. This location is also great because there is a little cafe nearby where I was able to grab some lunch with my one year old while we waited. The staff was also super friendly!
I have been here a number of times for routine maintenance. Trustworthy. They always give me the straight story and don’t try to upsell. Recently, I bought four new tires for my company vehicle. On highway driving I felt a slight imbalance. When I called, they took the car in, fixed the problem, no questions asked. I like this place.
Preston checked us in and was very kind and polite. He was very thorough about what Jensen had to offer and I ended up getting a cabin filter change and tire rotation as well on top of an oil change. This location is by far the best Jensen Tire and Auto in town. The front desk guy at the location off of 168th and Harrison is rude and unwelcoming. If you’d like to be treated with a warm smile, impeccable knowledge and great manners, go to the Jensen off 168th AND west center road.
Quick, friendly, professional service. Went out of their way to get the car in right away and took care of the repair as warranty work. I truly appreciate the way Jensen places the customer first in conducting their business.
Took my car into these fine folks to fix a tire that wouldn’t hold air. These guys rock. Got me all fixed up in record time so I could be on time to catch a flight. They have a customer for life. Thanks Jensen Tire!!! I appreciate your quick help today!!!
Woke up with 20 lbs of pressure in back tire. Dropped off before they opened. Called them at seven it was done by eight. On with my day. They patched it from the inside so it is as good as new. Asked me to make appt to rotate tires. Great stuff. I think I have a new best friend and his name is Jensen.
Had a flat tire and they patched it up for me very quickly with no charge. They were all very friendly and professional. Preston was very helpful. Will definitely be back!
I brought in a tire to be patched. They quickly and happily repaired it and put it back on again without charging me a dime. A Life saver!
Synthetic Oil Change is much cheaper than any other competitor. Service was amazing. First time there and I will return for all my automotive needs.
Great service, great technicians. I’ve used Jenson for car maintenance and service for years. The management staff is very friendly. They always make sure they understand your issue. They do not do unnecessary work and pricing is very reasonable. I highly recommend Jenson Tire on 168th Center for any car service needs.
Little expensive but good work but everything is expensive nowadays
Great experience! They fit me in on a busy weekend and got things accomplished quickly. Will definitely go back when we need additional work done!
Appt made without any problems. People were nice. Just a little pricey for 30 mins of work to replace a headlight bulb. $162.
I had a great experience at Jensen Auto today. Paul was extremely consultative, professional and knew the products. I will be going back for tires and will recommend this location to anyone that asks. Thank you.
Jensen Tire is where we take all our vehicles for repair. They are always professional and friendly. They provide a great value for the work they do. I trust them.
Very fast and friendly service, got me two tires at literally half the price a dealership quoted.
I am from out of town and got a nail in my tire. Had very busy day! Ethan got me in and out in 30 minutes. Fantastic Service... Highly Recommended!
Have been going here many years, much business, I believe they have been fair and honest. Good work. If any problems arise with the work they make it right
Very happy with the service and honesty of the staff.
Fair and honest people here! I gathered several estimates to replace our brakes and was miffed at how widely they varied from place to place. Not only did Chris quote me for what I knew was wrong, but also quoted a fair price. I didn't feel pressured or upselled because I'm a woman=big bonus. I'll be coming back here again.
Was originally going in to get one tire replacement but ended up getting all four done due to the professional advising and getting the best deal for my buck.
Thought I needed new tires because of a hole in 1 of them that was close to the edge. Another shop said they couldn't fix it. I was prepared to spend hundreds of dollars for new tires, but the honest guys at Jensen said they could repair it instead of buying new. Thanks guys!
They were extremely polite and answered all my questions. They refilled my brake fluid at no cost and made sure everything was okay before we left on our trip to Georgia. Great guys!
Amazing!!! I showed up right as they were opening and they had my car in the garage by 7:05 and had me out in time to get my kids to school!! They even gave me the remote to turn on cartoons for my kids while we were waiting! I won’t be taking my car anywhere else! They definitely won my business today!
They were super helpful!
They fixed our tire quickly. I was very happy with their prompt and friendly service.
I had a nail in my tire and Jensen Tire was able to get me in immediately. Paul Thompson was my main point of contact and he did a phenomenal job letting me know where they were at in the process with my vehicle and was extremely kind!!
Very helpful and got me right in.
Jensen tire fix our flat tire and were kind enough not to charge us. We really appreciated the gesture and will be back for more service.
I decided to go here due to the good reviews. I will go there anytime I need service in the future. Excellent service and value! In a world where it’s hard to find decent service, to find exceptional really makes an impact.
Chris and the guys at Jensen always take great care of me! When I need something done right away they always accommodate me. They are honest and fair and I appreciate that! They rock.
I called on a moments notice to see if I could get an oil change and said I needed to be done by a specific time. They checked in said yes we can do that come on down I was in-and-out With 5 minutes to spare! Well done guys.
They were very quick and knowledgeable about all aspects of my vehicle. When the issue my vehicle was brought in for couldn’t be resolved, they didn’t charge me an inspection fee like some other shops do.
Helped us out with a tire issue on a rental and didn't charge us. After spending hours trying to deal with the rental agency, their quick and friendly handling of the issue was refreshing and appreciated. Thank you!
Great service. They know their stuff and can tell what is going on with your car. Haven't had any issues with them what so ever.
Jensen Tire is the only place we have gone for years, not only for tires but also for most other auto services. Honest quality professional service every time! Thanks Jensen Tire!
Great service every time! Fit me into my schedule right away, honest, did not try to up sell me, and the employees are friendly. Customer for life!
amazing service. beat discount tires price by over 100 $ fast friendly and they always have what i need in stock. i would very much recomend jenson tire too anybody who needs stuff done with their vehicle thanks jenson team you rock !!!!
What a great customer experience. Chris the store manager and team always takes great care of my family's vehicles.
Have always used Jensen on 168th for my tire needs. They're always super friendly, professional, and informative. Prices are reasonable.
Had a tire that was losing air. They got me right in, and were all very nice and professional.
The gentleman I spoke with was very friendly and professional. He got me in right away for a tire patch and I was out the door in no time.
Not only did they change all four tires, but they put back the spare and parts in the original location under the vehicle.
Took care of the nail in my tire and rotation quickly. The man at the front desk was very nice and interacted with my 3 year old who had a great time!
Scheduled a time. Technician was prompt and I was back home within the hour. Great job.
They got my car in on short notice and had it done earlier than expected. Very profession staff. Will def be back
John . And crew did a great job on my truck went above and beyond to make sure I was taken great care of. Will use again . Thanks Jensen
We’ve taken both our vehicles to Jensen for tire repairs and oil changes and have always been happy with the service.
Great experience. Repaired a tire had 3 pm apt and was driving away at 3:25 pm. Very good experience would highly recommend !!
I called to get new tires for my car, they got me in that day for tires and alignment. Good price on everything and under 2 hours for the job.
New customer. Took in our van at appointed time, installed battery tender and new battery promptly. Good, solid service.
The manager was very professional and informative. The service was fast and efficient. I would highly recommend Jensen Tire and Auto at 168 and West Center.
I have been having the ABS and Brake warning lights come on in my truck randomly. Whenever I shut the truck off, it would not store the code. It came on today and I tried to get it pulled at the Firestone down the street, but they said they didn't have the time. I came to Jensen and even though they were swamped, Paul took the the time to help me out and pull the code and help point me in the right direction. 2 minutes by Paul earned Jensen a customer for life. Thanks Paul!
Jensen handled my situation excellently despite being a walk in with a non-standard maintenance requirement. Nick was thorough and professional in all regards.
They are terrific. Fixed my flat an got me on my way. Very courteous employees and highly recommended.
It was 100 dollars for one tire rubber replacement. Seems a little steep. But they were open at 7:00 A.M.
They were very knowledgeable about my car and explained everything to me...I really appreciated the respect and professionalism that every employee exhibited..I will definitely use them again and highly recommend them!
Great service. The shop at 156th and Dodge said at 845 that they couldn’t do a drop off (3 bays were empty) and called here and was way more accommodating.
I have been looking for two years for a great mechanic in the area. Finally found them! Super happy!!
I got 4 new tire w/ installation
Excellent experience. Tire repair without an appointment. Much appreciated!
This is a gem of place. They fit me in quickly, they worked efficiently, and they were extremely courteous and professional. I can’t give them enough stars. I will definitely be back.
I have used Jensen Tire for several of my vehicles over the years. The work is of good quality and I don't feel like I am being pressured to purchase services that may not be needed.
Fast and courteous. I showed them the tires I wanted off the internet. They said they would be there in an hour and they were. No hype or oversell. They gave me what I wanted and I was on my way.
Jensen Tire always gives good service .. courteous, reasonably priced and knowledgeable! I trust them to do what’s needed.
I’ve been a Jensen customer for about a year now. Their service is great and the prices have always been fair. Make sure you check out their specials!
Knowledgeable, friendly staff. I have always felt informed but never pressured to buy something "extra." I have taken my cars to them for 20+ years and will continue to do so.
The team and Jensen was professional and knowledgeable about their product and kept us updated throughout the process. Great people...exceptional service!
Savannah was so welcoming and kind. They had me in and out quickly. Thanks, Jensen Tire!
They were courteous, got my vehicle in and out on time despite being short on staff that day, and even pointed out a coupon for me to save a few bucks.
Very professional. The manager and his staff were very helpful and courteous. Amazing work.
I was able to get an appointment for a walk in. I waited less than an hour for my oil change. I'd recommend this location over others due to their availability of appointment times.
Jensen has always done great work for us. We moved away for a couple years and are excited to be able to take our vehicles hete again. Thanks Jensen!
They’ve done my brakes. A few check engine lights and basic oil changes. All top notch service and professional to the T.
Paul and Mark were very helpful and made my experience of getting a trailer tire very easy
Great customer service and friendly
Will definitely go back
Thank you !
The staff at 168th and Center is always super helpful and courteous. Big shout out to Preston! He deserves a big raise for always going above and beyond! 👍👍👍👀 …
Treated my daughter with respect and she had a great first auto mechanic experience. Thanks!
Always a pleasure taking my vehicles to Jensen tire! Very professional and courteous staff! Thank you again for a job well done gentlemen!! 👍 …
Staff is always so friendly, knowledgeable, and helpful. They got me right in and the problem was addressed and fixed quickly. My family and I have been coming here for years and will continue to come back!
Great experience with my oil change and helpful information on other questions I had. I would recommend this location!
New shocks and struts give our vehicle a "like new" ride again. We'll done, Jensen Tire!
I have visited this location several times, for several different things. I think I’ve walked out of there having to pay zero dollars more times than I’ve had to pay. They’re always professional, courteous, and willing to help. I will be back!
I took my car into to get a tire sensor. They advised I had multiple issues and contacted me before making any changes. They also took a look and advised of some other issues. Thanks!
Always great customer service and they take great care of our cars. I like that they keep a record of everything in case I lose a receipt too!
These guys rock. I couldn’t get in to my normal spot and they went above and beyond! Best value and service I’ve had! This is my NEW spot for sure!
The staff was friendly and kind. Mechanic was a great very knowledgeable.
Very helpful staff. Repairs done today we're ahead of schedule. They get me back on the road!
They were fast, friendly and professional. They try to repair, not go straight to replace. I would recommend them twice if I could!
Jensen Tire has always dealt fairly and honestly with me. I got a great deal on tires thanks to their advice.
Excellent customer service. Fixed a nail in our tire and got us back on the road FAST!
What a great place to do business with!! Not only are they very friendly but they are so accommodating and do a great job. They help you without upselling. I highly recommend!
Always friendly and very knowledgeable about everything and every product and service they offer. Nick does an awesome job at explaining what is going on and where to go with what needs to be done
Solid performance, did as asked and in a prompt professional manner. As always, no matter for what service is done the, "some things wrong or new this" is touched on...sometimes very unnecessarily.
Jensen Tire has a history of screwing its customers during one of those problem times with Jensen they compensated me with a free oil change on a card shortly there after I bought a new Jeep which came with a 2-year maintenance agreement I came back today to get an oil change from Jensen Tire and was instructed by a manager we cannot honor that that manager is no longer here once again screwed by Jensen Tire
My tire was going flat. Took it to Jensen and they found the seal was no good between the tire and the wheel. They fixed it right away. Since I bought my tires there there was no charge!
Paul was very helpful and did all he said he would do when he said he would do it.
I have used this store many times with good results and will look forward to being helped by Paul again.
Best tires and auto service in Omaha! We wouldn't take our cars anywhere else. Thank Jensen Tire & Auto!
Very courteous. Got the job done well and in a timely manner. Facilities are clean and business looks good.
Mark and Paul at the 168th/Center location are great at explaining what's going on with your vehicle and are very personable. Thanks for your great service!
Did a good job.
Needed fast service and within 3 hours was in and out with a great deal on my tires.
They were very polite! I had a nail in my tire and they fixed it for free!
Friendly, efficient and all services done as promised.
They went out of their way to get my oil changed and tires rotated on short notice. Thank you for the extra effort!
Service was super fast. Made a appointment and got out in 15 minutes
They are very helpful & attempt to keep their prices fair.
Friendly and polite service. Repaired the tire at no cost. Would recommend.
Great service, quick oil change. Preston was on top of his game, great job Jensen!
Always helpful and honest!
Quickly got my flat tire patched up first thing in the morning. Excellent service!
Jensen Tire took good care of the car we took to them with tire problems. Competitively priced.
It was a very good place to do business employees were cordial and friendly and got everything done for a very fair price.
Great experience and customer service. Will definitely return for my next auto repair!
Excellent service and their prices beat anything I could find online. Also very prompt and explained things well to this lay person.
Really great service. Got my vehicle in for a tire repair fast
Great service!! They got me in same day, and was even able to give me a discount!
Jensen Tire is always my go-to place for tire service. They get the job done right! Thank you.
Super fast and very nice and professional! Fixed one additional thing on truck but called to ask first!
Very satisfied with customer service, speed of service & PRICE!
Once again, Mark on 168th and Center bailed us out with very little notice. We depend on Jensen for our company fleet and our family vehicles Thank you as always!
They were friendly and had us in and out in no time.
Overall positive experience. Staff was friendly they give a military discount :)
Had all 4 tires replaced here. Great Warranty, and timely service!
Came in without an appointment to see if they could fix a flat. I drove away fifteen minutes later good as new and no charge.
The level of customer service and professionalism at this location is amazing. I have always been impressed with their work and I appreciate it!
Professional and timely advice was much appreciated
Good service and friendly professional staff
Fast efficient service. Service rep was friendly and knowledgeable. And the price was good. Many thanks.
Efficient. Took the time to explain all options. Great work for a great price! Front desk guys outstandingly cordial!
They were very competitive priced and got the new tires on the same day.
Love the service here. Very quick and straight to the point. Always in the best interest of the customer. Great customer service
Very courteous and helpful they always go the extra mile! Thanks and much appreciated!!!!
The staff was amazing and so kind. They got me right in and right out. I will use them again!
Had a flat tire and showed up at their facility and they got me right in and took care of my tire needs . Thank you
Highly recommend. We have always had a great experience with Jensen.
Excellent, honest service and keeps customer informed. Friendly and willing to work around customer’s schedule.
They do tires, brakes. Very good. Been with them for 6 yrs.
They were great and found something I was not aware of and fixed them properly
Great service. Very reasonable price. I shall return again.
Had to bring an Enclave there so I called up and Cody got me in and out real quick. What a guy. Thanks!!
Great Customer Service!!!
Very satisfied with overall experience. No hassle, clear explanation, fast!
Jensen did a great job with timely, cost effective friendly service. Thanks Paul!
Thanks again for removing nail and patch my tire. Great service ! Vic Person 👊👍👋 …
Quick service and were able to clear a tire light at no cost.
Did a thorough evaluation and we will be coming in to get those taken care of.
Professional, very competative prices, quick but thorough inspection and maintenance.
Great service. Personell is very friendly and professional.
Thank you for the easy great service today. Great job explaining what needed to be done.
I’ve used Jensen for years, always very trustworthy and reliable.
Got me right on fixed the problem at a fair price
Super friendly, very fast, and a good price.
Service was speedy and completed as described. Discounts were fully explained.
Great service and got the job done quickly at a great price!
In and out and for less money than I anticipated!! Very professional along with being down to earth. I will be back.
The service was outstanding. I'd recommend this store to everyone!
Service staff were pleasant and accommodating when I inquired on additional services.
Loved the service they were awesome always go there Will be back
Very caring people and quick to replace my tire.
Courteous and prompt attention. Great customer service from both Chris and Preston
Very helpful and quick to repair my tire.
I love coming to this location the employees ate always so nice and helpful. :) I will continue to come here and always recommend this place.
Excellent
Mgr is a major asset!!!👍 …
I love the personal one-on-one service, on time and fo excellent work.
They have taken care of my vehicles well for over 8 years now
Super fast. Super friendly. Super treatment, especially for an out of towner.
Did a good job getting my car fixed
Fantastic customer service and very quick and efficient!
Friendly employees! Car work was completed in a timely manner.
Great service and explained the issue and my options thoroughly.
I trust them with my cars. Honest, reasonable and convenient.
Great fast and friendly service. Definitely will go back.
Chad is an outstanding employee - great customer service.
Always quick & painless same day service!
Great service and nice staff!
Great staff, very knowledgeable, always courteous and friendly.
Great service, friendly & knowledgeable service techs, quality work
Got me in right away. Very friendly. Professional. Explained problem.
Very fast and complete service. I always use Jensen.
They are a pretty chill group of guys that have always treated me fair. Thanks
Amazing customer service and guidance.
Friendly service and savings always given to loyal customers!
Got me in fix tire in under an hour
Great job, thank you again.
Always very timely, professional and great service!
Always receive top notch from the Jensen team!
Very friendly and efficient
168th Harrison. Jake and Ethan will get you going.
Friendly staff. On time
Very good service! Helpful and friendly.
Great service, great personalities, excellent work!
Always satisfied with they're quality of work
Friendly and knowledgable staff, fast service!
Very timely and helpful today. Thank you. S Ruff
Great experience! Very friendly
Have been coming to Jensen for 34 years. Enough said.
On time and good service for a good price!
No hassles. Easy to work with.
Great!
Did a really great job in a timely fashion
Quick & friendly service! Thank you!!
It was a stellar experience!
Paul is the best here, great service
Excellent service thank you nick!!!
Thanks to Paul for the awesome service!
Great service. Thanks.
Great fast friendly service!
The service was friendly and fast.
Great work and communication is good.
Very good service.
Prompt and efficient service
Fully satisfied.
Top notch service and customer relations
Convenient location excellent service.
Knowledgeable, Efficient and Courteous.
They were great thanks
Very good service provided
Great customer service!
Friendly Courteous and very hospitable
Very professional work.
Very friendly service!!
Always good service.
Very helpful and nice!
Friendly quick service!
Always helpful and accomodating!
Always treat me right.
always fixed my cars !!
Great service
N/A
Great service!
Super helpful & nice!!
Good customer service
Great experience!
Great experience.
Cheap tires in town
Awesome service.
Fantastic service
Great service
Good place.
Great service
So nice!!!!
I had a tire with a hole in the sidewall. Drove my car in around 10:30 and picked out up less than 3 hours later. Very reasonably priced. Courteous young men.
Very nice helpful people, good prices. Will be a return customer
Very helpful! Had a flat when I woke up, drove in right when they opened and they patched it in 45 min! On time for work and didn’t break the bank!