Reviews of Brakes Plus. (Auto Repair Shop) in Omaha (Nebraska).
Brakes Plus
12110 W Dodge Rd, Omaha, NE 68154, United States
Description
Information of Brakes Plus, Auto repair shop in Omaha (Nebraska)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Brakes Plus
Sunday
Closed
Monday
8 am–6 pm
Tuesday
8 am–6 pm
Wednesday
8 am–6 pm
Thursday
8 am–6 pm
Friday
8 am–6 pm
Saturday
8 am–5 pm
Popular times
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Reviews of Brakes Plus
Miss Emily
The team at this location is stellar. They got my car done within a day of receiving it. I also really appreciated them giving me a list of coming up repairs and Christina went over what was priority next. They were amazing with keeping me updated on everything. Also, they pay for you to have a lyft home if you have to leave your car. I would highly recommend this location.
Veronica Relford
Another great experience!!! I went to this location on 121st & Dodge after having an issue with my vehicle. Took my car in on a Saturday, within the hour they diagnosed the issue, called me and said the part needed would be in on the following Tuesday. That Tuesday came and by 11am, I recieved the call my car was ready.
I truly appreciate the great customer service I revieved from Dan and Brad. Thank you both for being so nice, concerned and helpful. Thank you Dan, for your honesty and explaining everything along the way regarding my vehicles' needs. I will recommend this shop to everyone I know needing repairs. If you want a friendly honest business and team working on your car this is most definitely the shop to go to!! I'll say it again The Brakes Plus chain is Awesome 👌 I've had a great experience with 2 locations !! Keep up the good work 121st & Dodge!
Alicia Rodriguez
Customer service was amazing! I’m so impressed with the time they took to explain and show me what work needed to be done on my vehicle.
No wonder they they are best in Omaha!
Gregory Harrigan
Brakes Plus at 12110 and W Dodge recently serviced my vehicle. They replaced my O2 sensors. They provided stellar service from start to finish! The level of honesty and transparency was refreshing. There was no upselling, no gimmicks. I highly recommend them for your car care needs!
Adrienne Van Winkle
Stopped in to get a headlight replaced that had gone out--in and out in about 10 minutes; very friendly staff, waiting area was clean, very reasonably priced; will definitely visit their business again!!
Dominic Alicea (Dom)
I took my wife's Vehicle to Dan at this location and I gotta say... him the crew were very knowledgeable and got me taken care of at a fair price and got treated like family.
Thomas Halbur
Brad and Dan know what they’re doing! Experience was top notch! Amazing service & customer service, I was in-n-out for an oil change, 10/10 would recommend to anyone
Chris Skeen
Great experience! Had my rear brakes done here a few months ago and came back to get the front done. Both times have been quick, painless, and the staff is fantastic. Christina and Dan. Two thumbs up!
Cathy K
I recently used the services of Brakes Plus on 12110 W Dodge Road in Omaha, NE. I went in needing an alignment because I recently had new tires installed. (FYI--Discount Tires next door--where I purchased the new tires--had a coupon for $20 off an alignment at Brakes Plus.)
I also needed them to look at my rear suspension, because I had a strong feeling that the noise I had been hearing was probably a suspension issue.
Sure enough, in addition to the alignment, I needed new camber bolts and new strut assemblies. They provided me with a color-coded diagram of the alignment measurements (both pre and post alignment).
I worked with Christina Barker. She was very polite, professional, and helpful. She was very patient with my many questions. I don't know much about cars, but she does--she told me a few stories of her long history of working on cars. She also came across as very honest and wanting to help and serve her customers.
The store (including bathrooms) was very clean. Detailed wall posters of car underbodies were used to help explain the anatomy of my issues. And surprisingly, they allow their customers in their shop area so that they can show them specifically what the issues are with their vehicle.
I don't know how they compare in price to other shops, but my neighborhood mechanic can't do some of the work (alignments) and has to outsource those anyway.
They were also offering a deal when you purchase/repair three strut assemblies, the fourth one is free.
I chose to stay while they worked on my vehicle. They have both a chairs only and a long desk area in their customer lobby--which I used to work on my laptop. It sounds like transportation service is available if you needed to drop off your car for them to perform a multi-hour job.
All in all a great experience! Go see Christina and tell her Cathy (the charger-borrowing patron) sent you. :)
P.S. They offer free alignment screening, so if you don't need an alignment, they won't charge you. And as I previously mentioned, they show you a printout of the testing of your vehicle, so there is an objective, evidence-based recommendation.
P.P.S. I didn't realize that they would need to go through the interior of the car to do the work, so, I suggest that you go without a lot of stuff piled in your backseat. Trust me.
Israeli Rothman
Very nice people, clean lean and mean business model, great prices, I am going to work there i think!
Josiah House
I went to Brakes Plus back in Colorado and had nothing but great things to say. I can't say my experience at this one was terrible, but it wasn't great. I was nearby when I had a shake when braking. I was told I needed to replace my pads and rotors. Went to the dealer for a second opinion and after a small fix (which cost me nothing because I get most of my regular maintenance there) it was fixed. Again, my pads and rotors do have some miles on them, but there was a fix much more affordable than presented. They were nice and efficient but I didn't feel all options were presented so I most likely won't be going back.
Brittani Glup
All staff, I didn't catch everyone's name, but Christina, Brad, and the techs were great to work with and took care of my car issue asap and efficiently. I would highly recommend!
Pat Darrah
Paul has done work for me before and is honest shows me what is wrong before moving forward.. This time he found a crack in my radiator causing me to lose pressure and not get heat in the vehicle. It’s hard for me to trust mechanics but I do him.
Megan Smith
Had a great experience at this place! Very helpful and convenient. I talked to Dan and he gave me some great information!
Stefany Webb
The team up here is always great! Fast service and very friendly. They take the time to go over options with you without making you feel rushed.
Diamond Marks
Came in after having alignment done at saddlecreek location who failed to bother adjusting the alignment and they serviced me after double checked the alignment before letting me leave and the drive has been smooth and amazing since would recommend 10/10
Eric Nelson
Oh Brakes Plus.🤪
I am stuck between a rock and a hard place with you. I was referred to them by another very reputable Omaha business. Due to scheduling, logistics, etc I chose B Plus. I needed an airflow sensor replaced right before Christmas. I know the dealership can be extremely expensive so I opted for the local guy. My job was done quickly and efficiently. So I thought! The very issue that led me there re-occurred a few days after leaving. Now, they have been quite accommodating and willing to work with me to resolve said issue. For THIS I applaud them. After service advisor Mike didn't provide much reassurance, I opted to involve Steve, the General Manager.
Fast-forward to now. The sensor was replaced. It was re-replaced. Now the dashboard warning light and issue still persists! I want to trust them. That is my nature. But, why can't they just get it right? Of course, the local Nissan dealer is telling me..."You have to bring it in here, get a factory issued part installed and get the vehicle's computer re-programmed, etc.". Blah blah blah.
I just want my car's issue resolved and get on with my life. I'm losing my patience but I am hopeful that a local shop like Brakes Plus can finalize this for me. They have a reputation to uphold and I can't afford to keep running here there and everywhere. More our less, shelling out more money than I have already.
I'll update y'all. Hopefully this has a happy ending.
Isabelle Amberg
Love this place so much! They helped me with everything I needed in a timely fashion and I was treated with lots of respect.
Jeff DeArment
They were super helpful, knowledgeable and explained everything to me. They also got everything done in a short amount of time so I got my van back as soon as possible. Great service!
Don Barrot
This location of Brakes Plus helped me out when I needed it the most. The job they did on my brakes was awesome. Thank you again! I will definitely return to Brakes Plus in the future.
Holly Wentz
Hands down the best auto shop I’ve ever been to. The other ones will over charge you, talk down to you because you’re a woman. The manager here is a saint and I will continue to do my business here. Thank you to the amazing staff for making me feel comfortable
Haley Reese
Wow ! This place was absolutely incredible! First off, I’m not a car person AT ALL so I was nervous to even go there in the first place. 😂 When I walked in I was greeted by the managers Dan & Brad. They were both so friendly when I was trying to explain what was wrong with my car. Brad offered to take me home and then he would pick me back up when my car was done or I was welcomed to stay and wait (which was very shocking to me & love that they do this for people❤️)but they were able to get me right in so I waited in the waiting room which was so clean, organized and smelt amazing. Dan came out about 40 min later and told me what was wrong with my car and he answered all my questions honestly. He even saved me some money !! He wasn’t pushy and told me what I needed to get done and what I could probably wait a little longer on. I would highly recommend Brakes Plus. They are the most honest, trusting auto repair shop I have ever been too.
Eric Theis
I got an alignment here. Excellent service and fast! Don’t hesitate to come here! I dealt with Brad!
Logan Bell
The staff at brakes plus was extremely knowledgeable and understanding. Christina especially was kind and patient, and went above and beyond for us!
Lacy “Flower” Snyder
Boy, they take customer care seriously! I needed some big deal brake work done on my car and needed to pay a stupid tax for not taking care of this sooner. New rotors, new pads and shoes, all the stuff. Not one person in that shop (and I interacted with at least 4 different staff members in my 5 hours in the shop) made me feel bad for not getting in there sooner. When it came to putting my hood back down, I had a... creative way... to close my hood involving a complicated system of carabiner and a wish from a genie I found in a lamp in an Arkansas antique mall. They let me come in and close it myself and let me feel like I knew my car best. It is rare for a mechanic of any type to treat owners like they are competent people. I will be back for literally anything they can do that I can't. Rarely do I get the feeling anymore that I am doing business with real people and not corporations and beaurocracies. Brakes Plus (at least this location) really seems to embrace true customer service. Lifetime customer acquired for sure! **edited to add- Dominick was fantastic and definitely the lynch pin for the whole place. If you guys aren't paying him 100k a year, you're not paying him enough and you're getting a STEAL. He is not the average customer service person you experience out in the world... Appreciate him or someone else will grab him!
Lisa Heitman
Love this place and the guys who work here! They all do great work and have a friendly attitude. I won't take my car anywhere else! If there is ever a problem or a concern, Dan takes care of it immediately. BEST place to go for automotive work!
Andrew Wright
They were extremely flexible with getting me in with no appointment and repairs took less time than expected.
Shane B
WOW! Skip the dealer service center and go here, a place that focuses on what your car ACTUALLY needs at an affordable, reasonable rate, not what they can up sell you and squeeze out of you. Dom has made sure I get exactly what I need for a great price. The mechanics only suggest what you really need. I trust this place.
Michael Barker
I take all of my company vehicles into this location specifically. They always do an awesome job and get me back on the road safely.
Mary Ellenbecker
I missed an appointment, and they were able to get me in the same day within the hour. I arrived and left in about 30 minutes. They were quick, kind, and treated me well. This was my third time going to them for an oil change and I've yet to be disappointed!
Thanks Dan and the rest of the Brakes Plus employees! Keep up the great work!
Sheryl Grider
Bought brakes at end of day, they noticed front were new but not applied right and took care of it the next day, these guys were just awesome!!!
They went above and beyond!’n
Steve Reddick
I HIGHLY recommend you take your vehicles to this Brakes Plus (West Dodge) location if you need work done. Dan and his staff are THE BEST! My wife had problems getting the front end of her Lexus IS250 repaired properly. Dan's Brake's Plus location was recommended , Dan took a ride with me to listen to the noise that my wife was complaining about and he calmly said we will take care of it. I just received a call from my wife and she was overjoyed , "Honey I don't hear a thing!!" . Thank GOD for Dan and his awesome mechanics, because those noises became a thorn in my side. Happy Wife Happy Life !
Emily Ramelb
Awesome service! Trustworthy and reliable team. A little slow even with an appointment, but completely understand because they were short staffed.
Thanks so much! Highly recommend
Debbie Anderson
This is the place to go when you need your car looked at. Been coming here 3 years, every time, the service is excellent! Thanks everyone at Brakes Plus!
Michael Callahan Jr.
Brad and team are about as honest, sincere, and skilled as you’re going to find. I was blown away by how thoughtful they were. They’ve made a life long customer!
Madelyn Warner
Christina was the absolute best. So informative. I would recommend this place to everyone!
Tyler Gould
Best part about this place is I can depend on these people to take care of my wife’s car. They are very respectful and my wife even said that the lady at the desk was so nice!!! So props because she doesn’t come home excited about a trip to a mechanic shop.
Lynn Reddick
I want to start off say one word!! “Dan” this guy is amazing. Best experience I have ever had taking my car to a mechanic.. My husband thought I was crazy when I was telling him the noise I was hearing, because as you all know the noise never reveals it’s self when you need it to. It was like the my car was playing games with me, until one day we where going to church and my husband finally heard the noise I was talking about. However Dan what a guy took my car to him and the extraordinary guy fixed it. My car purrs like a kitten .. I will never take my car anywhere else when I need something fixed it’s going straight to Dan, at brakes plus on west dodge.. everyone in there was patient and had amazing customer service.. This is the place you want to take your car…
Tammy Reddick
IS-250
Julia Neffer
I had to get a new battery at Costco and conveniently they don’t install them. So I popped on over here. Brandon was super friendly. It was a very quick process. Very much will come back with any other concerns with my car in the future.
KayLee Greenwell
Got things done in a decent time and were very honest about things going on in the car.
sally porter
All the staff were excellent and friendly! They had me in and out quickly!!!
Sloane Prak
I cannot recommend this Brakes Plus location enough! I have worked with Dan and Dom, and they both are awesome about keeping in communication and telling me what's wrong with my vehicle in a way that's understandable and to the point. They truly have taken care of me, and always check to make sure that I'm being given the most fair price for the work that needs to be done. I will continue to use this location and recommend it to anyone who needs their car serviced. Thank you Brakes Plus!
Alysa Jones
We walked-in without an appointment and they helped us right away and tried to fit us in even on a busy day. They were friendly, kept updates throughout the repair, and showed us on the car where the problems were located. 10/10 recommend!
Abby Aguilar
Cami and Brad are very nice staff. My car came back in great shape! Thank you so much :)
Kateri Determan
Friendly, professional, transparent, every time I’ve come. Definitely recommend!
Alicia Campbell
I was at Costco (right next door) trying to get gas and couldn't get my gas cap off. I Maps searched "car help" and Brakes Plus came up. I called, told them my situation, and they said to stop by so they could l take a look. This was around 5PM. Brought the car by and they said they could get a replacement gas cap brought to them in about a half hour, so I got everything fixed/taken care of right there. They had me out the door by 5:45PM! My gas light was on and everything and I wasn't sure what I was going to do, but they came to my rescue!
Karen Reno
Have been going to Brakes Plus ever since we moved here over 4 years ago.Good people, very reasonable in price, excellent service. They know what they're doing. Vince helped us this time and his general manager is Dan McGurk. Couldn't ask for better people or service!
Sarah Ewing
Was in for an oil change, which was completed in a very timely manner. They physically took me out to see what else will eventually need to be repaired with no pressure to repair today.
I asked about where I could get new bulbs for my rear driver side lights, I was going to replace them myself (to save money where I can). Instead they we're kind enough to pull my car back in and take care of them for me.
Thanks guys! You rocked it, today!
Kaylie Fuglestad
Great customer service. Dom was very helpful at showing and explaining things. He told us the difference of the packages/warranties they offer as well. Definitely will be coming back!
Tiffany Le Colst
My daughter’s car was unsafe to drive and we were quoted over $1000.00 to get repairs completed at Carmax, so instead we had it towed to Brakes Plus. They took care of us and she is able to drive safely. Thank you from the bottom of our hearts! Big shout out to Dan! We appreciate you all! Customer service is amazing and most importantly safety is number one to them! Highly recommended!
DJ Coleman
I definitely recommend this place to anyone who is looking for honest work at a great price. My service advisor Dominic Alicea was awesome! He brought me back to show me what the problem was with my brakes. He made sure my car got back on the road that same day. They stayed an hour and a half past close time to make sure I was taken care of.
Angelina Carrasquillo
Dominic was extremely helpful when it came to explaining what he saw with my vehicle. Thank you so much for your help today! I’d recommend this location to anyone. They will not waste your time here and don’t try and upsell you.
Leslie
Called in Friday morning as I was hearing/feeling some grinding with what turned out to be my brakes (was hoping it was just something hung, no dice). Rob worked me in for a free inspection. Unfortunately (thank you salt and snow) I needed new brakes all around and an alignment (no surprise there given pothole city). I appreciated his ability to get me worked in quickly and get my car maintenance completed all in one day. Everyone I talked to in the store was pleasant to work with. I would highly recommend this location for brakes and alignment service!
Colin Kiichler
Great service very nice people. Highly recommend.
Ron Ziggafoos
Rob, Blaine and crew exceeded my expectations during my first visit. They told me the TRUTH about what I needed, with no up-sell pressure that I’ve received from multiple other providers. I TRUST them for solid professional advice and workmanship. It’s no wonder they’ve received the 2019 Best of Omaha award. They’ve earned my business, simply by being honest and trustworthy, which I don’t think is too much to ask. Great job guys!
Howard Tarver
I came in to BRAKES PLUS because my brakes were vibrating my vehicle and pulsating my steering wheel. Dan replace all four rotors and pads so the car has better handling much more smoother and better control! And a lifetime warranty! Thank you so much Dan and your crew.
Christina Barker
Had a bunch of work done to the family car. Now my vehicle is safe because of all the staff!!
Harris Payne
Called to get a front end alignment and was quickly scheduled with a same day appointment. The staff (Zach) was friendly and helpful. The alignment was done quickly and professionally. The staff did not try to sell me extra parts or services that I did not need. I have used this shop before for brakes and have been very pleased
Edward Green
Thanks Brad for the help , he looked out on the price appreciate it mannnnnn!!!!
Matt Mainelli
The team did an awesome job of getting me in quickly and showing me exactly what they were doing with my car. They communicated really well every step of the way and the car is driving great now. Great peace of mind for a dad driving kids around.
Kendra Kinney
After taking my car to the dealer for an oil change and told I needed to replace my rear brakes for over $1,000, I took my car here to get a quote to compare pricing. Brakes Plus inspected my brakes and found the pin that was causing the issue with my rear brakes and told me everything else looked good. The pin was a 75 cent part that they replaced free of charge. I couldn't be happier with the great customer service they provided. I would definitely go back for any other work I needed done.
Michael Thompson
Had a great experience, even though I didn't want to hear the news my ball joints were bad and I needed new shocks. The point is it has to be done and they did a great job on my truck. The price was great, the service wonderful, and they finished it in a reasonable time. Rob was great to talk to and he was straight forward and honest, hard to find these days. I will go back for sure for future maintenance, even though I have been going to another place in Omaha for over 9 years.
Michelle Katawara
I have to give a huge thank you to these guys at this location. I took my car in after I had already taken my car to another location to fix an issue with my car. After spending a lot of money to fix the issue, it turns out that the issue I took it in for was not fixed. They were able to properly diagnosis the issue and they fixed it correctly without charging me anything extra!!! I couldn't believe that they did this but I am very grateful for them. My car is running so smooth now. I can't thank you guys enough for the wonderful customer service!!! You have my business from now on. Again thank you so much!!!!
Chloe Riddle
This is by far the best car business I have ever been to!! I was referred here by discount tire and was hesitant because I just needed the best care possible for my car. Not only the sweetest customer service people I had ever talked to, but amazing service on my new car! I have never had my car run so smoothly.
These people really make sure that you are safe and satisfied and that is something that not a lot of other car places deal with. They always were very sweet and had amazing communication skills with me during this process. AND with all the damage done on my car, it was fixed in a DAY!! I am completely speechless and can say nothing less than THANK YOU BREAKS PLUS!❤️
Kaitlyn Talbott
I needed new struts, shocks, and tires on my vehicle. The crew here offered to roll my wheels over to the Discount Tire next door while working on the suspension and had everything put back together and ready when I picked up the vehicle. The service was great and completed in a timely manner. I highly recommend this location!
Kika Name
I initially went in for my check engine light. I visited the papillon location for repairs. They said it was my coolant and it was low and sensor went off. They recommended a coolant flush. Unfortunately after the repairs it started to leak coolant. I called them and they said bring the car into the nearest location. I had to have the car towed into dodge location. Tim The manager from papillon called the dodge location let them know what happened. When I spoke to the manager (unfortunately I can’t remember his name) he said not to worry about anything they will take care of everything. It did take them a few days to repair my vehicle since the leak caused some Other issues. I did get my vehicle back fixed and as they promised they took care of all costs. I have been going to brakes plus for years. I will continue to go. The are very professional and great customer service. Thank you papillon and dodge location for all your help!!!
I highly recommend brakes plus!
Dominic F
Always go here, they always accommodate to my needs. Didn't have the money for the full job so they gave me discounts and did warranties and lowered the price and were very carring and genuine about there service.
Mz. MindURBizness!
I really like this location and the staff here, especially the manager, Rob. He's always polite and professional. My Jeep needed a good bit of work and I knew from past experience that Brakes Plus was the place to go. I'm never disappointed in Rob and the fellows & the cost was much less than the dealer would have charged me.
I'd recommend Brakes Plus at W Dodge Rd to anyone who needs service done at a reasonable cost.
UPDATED REVIEW: In April I had a control arm with ball joint replaced and it wasn't cheap! After a few weeks I started hearing noises every time I hit a bump or turned into my parking lot at home (uneven pavement). I went back to Brakes Plus to inquire about the noises, Rob (manager) at Brakes Plus told me it was my shocks/struts that needed replacing, which he'd told me previously. That turned out to be untrue, my shocks and struts fine!
Fast forward to a couple of weeks ago, the noises were progressively getting worse so I went to another auto repair shop for answers. I was asked who replaced the control arm assembly? Imagine my surprise when I was told that several of the bolts were NOT TIGHTENED after the repairs from Brakes Plus!?!?! Not only was I lied to more than once, my safety was jeopardized - all for $$$. At that moment I questioned EACH repair I'd ever had done at Brakes Plus!
Well, when you know better, you do better. Customer and trust LOST.
Jeanene Cannon
Took my car in for breaks and oil change- Rob was very accommodating with scheduling and my transportation to and from the shop. He was great to talk to and was straight forward and honest with his findings and what the course of action should be taken to fix the issue properly. I am very impressed with the customer service at Breaks plus! Rob and his team put the customer first, which is hard to find these days!
Thank you again to the Break Plus Team!
Richie Smith
The guys at Brakes Plus are always polite and respectful. They are very knowledgeable. I love that they work with your budget and are up front with you about what needs to done immediately.
Tracy Fortunato
Needed a headlight and rear wiper blade installed. Stopped by the Brakes Plus on Dodge and spoke to Rob. He installed both for me. Rob always is super helpful and always remembers me when I go into the shop. Have had my car fixed there numerous times and always happy with the service. Its nice to have a someone I trust and can ask questions regarding the service to my car. Thanks again Rob!
Melody Wiedersberg
Fuel pump ,injectors, oil change and leak repairs coolant line leak repairs all done with great precision and timeliness. Dan, is a great tech to work with and is patient with all the questions. Wouldn't go anywhere else.
william budka
To start this out I never waste time with reviews but I honestly felt like I needed to share my opinion and experience with this location.
It started when I went to a different location and had a bad experience. I don't judge a whole based on one. So I went to this location on 121st & Dodge. I was greeted by Justin. I explain what had happened he immediately without any questions apologized for my bad experience at the other location and brought the assistant manager (I believe) Jordan. Jordan asked me to explain and looked up what I had been quoted and what needed to be done on my van. I needed to save money as I'm a young father. Jordan not only did more work than I would have been able to afford but for the trouble her saved me nearly $500!!! It was done in about 3 hours. THAT IS NOT ALL! The mechanic (unaware of his name) took the windshield wipers from the cargo of my van that I bought earlier in the day at a different store and put them on for me. They all 3 went above and beyond what they could have done. I really appreciate you guys. I will most certainly be back for all my repairs and updates!
Jessica
I brought my car in for what I thought would be a simple alignment. It turned out to be much more, and I am so thankful Rob was able to walk me through the whole process of repairing my brakes and struts. His assistance made this experience as simple as possible, he was upfront about cost and what all needed to be fixed. This includes which issues were emergent and which could be put off for a short while if I needed to. I'll be going back there for any future issues I have, I can't recommend them enough!
Gwen Jackson
Excellent work and customer service. I won’t go anywhere else!
Jose Delgado
Took my work truck to get alined after I had bought new front tires. Alignment could not be performed as it was, ...the truck needed Inner Ball Joint and Tie rod, not to mention it was missing a brake caliper guide pin!!! It may not seem like a big deal to some, but it was to me knowing that I travel back and forth from Denver to Nebraska and Kansas. I really appreciate that fact that they mentioned it and got them replaced. It took a couple days longer than expected but because of the aftermarket lift on it. I appreciate that they stayed late and got it done before I had to head back home to Denver. Awesome guys, will definately consider them if I'm back in Omaha and need any services done to my work truck. Exceptional work!! Zach and everyone there were nice and very professional. Thanks again!!
Holly Worthington
The manager Rob did a fantastic job explaining what was going on & needed to happen to make my Toyota 4Runner back to herself. It was comforting to know the whole way what I might be in for (no scary last minute surprises). Jordan was courteous enough to drive me home so I wouldn’t wait the 3 hours it would take to really dig in & fix the issues which was a relief so I could get more work done. The SUV runs great not & im so happy I listened to the people who recommended this place & greatly appreciate the wonderful customer service Rob & Jordan provided, thanks guys 😊
John Glennie
They got me in right away, diagnosed a noise, did a four wheel alignment and got me out in a very timely manner. They were courteous and professional, which seems to be somewhat of a lost art in today's world. Nice to find good customer service again... John
Hannah Barnes
I had to take my car in for an oil change and the general manager of the store was extremely attentive. They were kind enough to work around my schedule and got the work done quickly. The price was very reasonable! They ended up doing an inspection on my car for me and explained to me that everything I needed to get done. The GM said he’d be willing to help me out and work with me on it. I will definitely be coming back! Wonderful staff and wonderful service!
Amanda C
Consistently outstanding service. Wouldn't trust my car to any other spot. Their team is always pleasant, prompt and professional. Highly recommend!
Moriah Levin
Always a great experience at this Brakes Plus location. I have gone to other businesses for oil changes and alignment checks before and they always try to up-sell me to something I don’t need. Brakes Plus is always very up-front and honest and the manager there is a super nice guy! Also their pricing is very reasonable!
Brittany McChesney
This brakes plus location always does a great job on my car! When I have an appointment, they are right on track and get my car in and out. If I don't, they work me in and provide the same great and speedy service. I really appreciate that they continuously give me the best advice on my car considering I know little to nothing about that topic. Thank you for continued great experience!!
Chelly Boo
I’m a very loyal customer been coming to brake plus stores for years now and getting all my car maintenance with Brake Plus. I visit this store today (first time) 12-28-18 because I just have gotten new tires and wheels figured I’ll stop by and get an alignment and they were able to get me in the same day on a snow day and Friday!! Yes loved that! Chris went big and beyond on explaining everything and helping all my answers and issues I was having with my car glad it’s fixed been driving me nuts 😊I think from now on I will be visiting that store more often! Highly recommend. Great staff! Great customer service
Mackenzie boyle
Rob was super nice and explained to me everything him and his crew were going to fix on my car. He called me fruequently with updates and got the job done in a timely manner. 100% recommend!! Will be coming back again.
Mitch Munson
Great service and fair pricing! 1st visit made me confident in my choice to go to Brakes Plus. Rob provided great customer service and very personable. Will definitely be going to this location from now on.
After going to Brakes Plus at this location for over a year my review hasn't changed. After purchasing a used Ford Escape last September for work Brakes Plus has been there. They've helped me with the needed repairs and maintenance my vehicle needs to keep me on the road working. Quality, consistency, and fair pricing.
Cheryl Simon
We have 4 family vehicles serviced at this particular location. The manager and team are THE best. They keep you posted on what they are doing to the vehicle and what maintenance items you would want to be aware of. They service my vehicles promptly. I typically wait for my vehicle...and I see the same respectful, informative treatment to every person that comes through their door. This Brakes Plus is THE best.
Alan Stevens
When you think about mechanics immediately you get worried that your going to get worked over. I can tell you this is not the case here, these guys led by Rob the manager have not only taken care of every issue I have had, but they have been honest the entire time, never over charging for some random crap that I didn't need. The best part is I have called them and needed work done before leaving town and they have fit me in no matter what!!!! Great group of guys with honest dedication to there craft. No matter how big the job or how small these guys can get it done and make you feel good about the money you have to spend. Trustworthy Plus should be the name!!!
Todd
Was in and out for an alignment the afternoon before the holiday. Very professional and affordable crew. Would recommend to anyone who is looking for good, prompt service WITHOUT an outrageous bill.
Joel Osborne
Always get treated well here. The staff responds well to people who know how to manage their own expectations. Diagnosing car issues is a science AND and art, after all. Have respect for the artist's work and they'll treat you well.
Lauren Walford
The rotors on my car started smoking late one night and I had my car towed to this Brakes Plus location for when they opened that morning. I was planning to call them when they opened to explain the situation, however, I got a call even before they opened telling me they already looked at my car and had a plan to fix it that day! I was so impressed by how on top of it they were. They definitely respect your schedule and try to get your car fixed and back to you as soon as possible. I definitely recommend this business!
Amber Gumm
We always get great service at this location. Just this afternoon they replaced our back driver's brake light free of charge in all of 5 minutes. Highly recommend them!
Update January 2019:
We continue to get excellent service from this location. They’re kind enough to honor coupons if we forget them! I love that you can schedule appointments ahead online but they always fit our vehicles in if we have last minute needs. Their parts and repair labor have lifetime guarantees.
Christopher Ouren
The Manager Rob has helped me out with my Saturn on numerous occassions. They have always been upfront about everything and worked with me to help me out and get me back on the road. I trust them implicitly with my vehicle. Definitely the place to go if you need work done on your vehicle. Extremely knowledgeable and friendly staff as well.
Sammy Sufian
Took car to dealer. Told me i'd have to pay $500 to replace front and back break pads. I decided to check out Brakes Plus since it was close by, instead. Rob and Mark were super helpful. Replaced my pads for a fraction of the cost, and provided transportation to work while my vehicle was being serviced. Great experience and I will be coming here again.
Shawn Schatzman
If I could give these guys a million starts I would. I was scared when i was driving my newly purchased 15' Honda Fit and the front right side started making a very loud scratching sound while I was in motion. I brought my vehicle to these guys. Blaine and Rob found the problem in 10 minutes. A rock had wedged between the steel plate and rotor. It was no bigger than my little finger nail, yet it created a god awful sound. They didn't charge me anything. Such a wonderful experience. I gave them the $2 I had in my pocket. I would have given more, but I guess this review will do! Thanks again guys! customer 4 life!
Yancey Jensen
I took my car here and I wasn’t expecting to need brakes but the wonderful technicians and service advisors notified me of how bad my brakes were and I went ahead and did all four brakes. I don’t regret taking any time out of my day to use Brakes plus.
Skyler Coleman
This place is amazing. I have been taking my car here since it opened and it is like family to me now. Everyone one who works here is so nice, they all remember my name and make sure that I know exactly what I am getting into when it comes to working on my car. They don't hide anything from me or try and sneak little thing in my bill. They are more than willing to take you into the shop and show you exactly what is wrong with your car and take the time to explain it to you.
Meghan Dovali
Needed new brakes all around plus front rotors. The cost at Brakes Plus was more than reasonable and significantly less than a competitor. Blaine was especially helpful talking me through my options, and the owner was also a very nice gentleman. I had a small window of time in which to complete the repair, and they were able to fix everything and get me on my way in the promised amount of time- which was greatly appreciated. I've already recommended them to several close friends and family :)
Spencer
I've waited far too long to give this review, but these guys are awesome. Incredibly trustworthy and they do a wonderful job. Rob, Seth and Ken have taken excellent care of me every time I'm in and I can't give them high enough praise. They're very quick to take care of the customer and even get into the nitty-gritty with me as a wanna-be car guy. Definitely a rare breed among the many lower-quality service centers out there!
Steve Nass
I just had my second alignment done here. The first one was about 2 years ago on another car after installing new tires. To date the wheels on that car are still showing no signs of uneven wear. The prices are very competitive and I would use them again.
Emily Langdon
They are always willing to help me with any concern and are actually nice about it! They always have a great attitude and the last time I wanted them to check something out they were busy, but one of the employees came to my car in the parking lot and I was on my way in 5 minutes.
Elizabeth Dillon
Again, a pleasure working with the staff. I called to see about a starter for my truck. I advised that I couldn't get it there or pick it up. They gave me a tow service phone number. They were here the same day to pick it up, delivered it to Brakes Plus and the Team got it done in the same day!! Then they had someone pick me up to go get my truck. Awesome service I'd say and I even got a bit of a discount. Loves these guys!!
Alissa Salas
I absolutely love Dominic ! He’s such a good guy and very sweet and friendly ! When I needed help with my truck he got right down to the point and got it done !
Kelly Danger
Rob and Chris were excellent! Very professional and polite. They replaced the brake pads, rotors and calipers on my car and when I was running a little late to pick it up by the end of the day, Rob stayed late to make sure I'd have my car for the next day. Thank you guys so much!!
Noelle Hedglin
We've been using Brakes Plus for our vehicle maintenance and repairs for a couple of years now. The team is friendly, professional, and knowledgeable. We know that if we have any issue, we can count on them to service our vehicles correctly and take care of us as customers. Thanks so much to Rob and Blaine!
Eben Kohtz
I received timely and professional service. My vehicle started making a grinding noise I few days before I got it in for service and inspection. They quickly identified the problem and notified me of my options. They offered reasonable pricing on the parts and fixed it the same day. I was able to get on with my day. I highly recommend Brakes Plus on West Dodge Road. Rob and Zach will treat you like a VIP and with integrity.
Don K -- Omaha
Jessica Mennenoh
Needed an Oil Change and they got me in and out quickly, knowing I was on my lunch break. Told me what they noticed, but didn't force another appointment. Just made friendly suggestions. I also love that they do $5 off on Tuesdays for ladies! Much Appreciated! :)
John C.
Matt found a loose tie rod end and fixed it accordingly. Great job! Dominic was very professional, polite and supportive with Brakes Plus service. I will definitely bring my car back.
Thanks again.
Silvia Poutre
Phenomenal service all around, great customer service, friendly and professional! These guys were wonderful from the start, from promptly answering the phone, to scheduling my appointment, to staying on schedule to doing all of the necessary work in a very timely fashion! I highly recommend this Brakes Plus location, Rob and all the guys there will take great care of your vehicle and you!
Beth Wood
My experience could not have been better!! I was told when I had my recent prepaid oil change service @ Baxter Subaru that my brake fluid was in “fair” condition and needed to be addressed/changed soon... they want to charge $129.99 for the service.....This seemed pretty high $$$ wise to me (I know it’s a dealer but still) ...so I decided I would check with Brakes Plus & other local business that specialize with this type of maintenance. The name “Brakes Plus” says it all ....Not only did I get my brake fluid flushed and brakes inspected but What a Wonderful Exceptional Customer Service Experience with Dan McGurk (General Manager) He was SO helpful, courteous & patient with me & my very limited vehicle maintenance knowledge & experience thus far. I will DEFINITELY return & refer anyone I know needing maintenance to See Dan & his wonderful team!! Mahalo Nui Loa (Thank you so much) Dan!! I will return for any future services & send many referrals to you & your rockstar team!! 😄🤙
Tyler Ziegler
I went in today for a brake inspection and Dominic Alice the service advisor did a fantastic job at pointing out all the safety issues going on with my car that I didn't know about I'm very grateful to go to a place and have the workers go into details about everything going on my car!
Demetria Carman
I took my car in because my brakes had started to grind. I got a phone call telling me I needed more done than I was prepared to do, and Rob explained everything to me and wanted to make sure I had a car that was safe for driving my daughter out of town in. He worked very hard for me to get as much done as I could afford and have a safe car. I definitely will return to get more work done. Thank you for all of your efforts and your concern Rob!
Amanda LaHair
One of the best locations in town! So fast and friendly service! I scheduled an oil change over the phone. Very convenient for me to come in after work! I love all of the staff! And they even changed out a cabin filter while I waited! Awesome job! Can't thank them enough!
Shantay Curtis
Dominic and Mander Dan McGurk gave the best customer service you could ever ask for. Service didn't take to long they explained the whole process, so I would know upfront what was expected
Sergio Robles
I observed how Dominic, and his team quickly took in people's vehicles to be serviced. They listened to the problems the clients had and efficiently addressed the issues. They were a man short for the day and still adapted to solve the tasks at hand.
Michael Barker
If you go ask for Christina. She is so wonderful and very pleasant to deal with. Very knowledgeable. Friendly and the staff is top notch.
Connor Arends
Shout out to Rob originally needed an alignment done and ended up having some terrible squeaking from the front end that they were able to fix in NO TIME! These guys are the best! They remember a face and a name. That alone is the best customer service I have received in a long time. Keep up the good work guys. You are my number one recommendation.
Katie Knapp
Rob and his team have always treated my old car with the utmost care. He never tries to sell me things I don’t need, in fact, I always find on my bill he has given me a ton of extra discounts! This Brakes Plus also gets work done quickly.
Randy Williamsen
I had great experience at this store. Rob Coleman took real good care of my vehicle. The techs were very professional and got things done in a timely fashion. I will return for sure.
Brennen Settles
Brakes Plus helped make a very unfortunate circumstance as bearable as possible. My car needed a lot of attention and they were able to work with me in an honest and timely fashion. They provide the kind of friendly and caring service you would expect from a small town private shop along with reliable work you can count on for your daily driver.
John Liebgott
They got me right in the day I called. The answered all my questions hand had my repair done in a day. Great work!
Sarah Asbach
It was easy to get an appointment at the time that I needed. I was running late for my appointment so I called to let them know. They were very understanding and were still able to get my alignment done when I got there. Rob got me checked in right away and was friendly with my kids and me. The waiting area and restroom was clean. Free coffee is a plus.
Arminda Meraz
Rob is super helpful and is a perfectionist. He made sure my car was good to go before he gave it back to me. These guys are super nice! Definitely recommend any one to go there to get there car fixed !
Ellie Adler
We moved from North Dakota where we had a trusted relationship with our car guys. I know nothing about cars and trucks and can't always have my husband there making sure I am not getting ripped off. Rob at brakes plus treated me so exceptionally well and took time to teach me about what was going wrong what to look for and what a fair price would be. He guaranteed me the lowest price and I completely believe him. Just for my own wondering I took my car to another shop for the breaks and other parts to be replaced and the man tried to quote me 400$ more than Rob!!!!! And then tried to convince me that's the best price I would find!!!!!! I completely trust these guys because they want genuine business and don't want to take extra money from customers. I won't go anywhere else!!!! Thank you!!!!
Peggy Braun
This is now my only car place. they can do everything! Rob Coleman is wonderful--straight-forward, courteous. He is able to get me in with little notice and car back the same day. He understands I don't want to put a lot of money into my older car and works with me for great options.
The friendly driver takes me to home or work!
Bradley Meadows
Brought car in for alignment prior to taking to dealership for software patch for steering. Brought car back to brakes plus to diagnose nagging wandering when driving. Rob was very attentive and listened to my problem. He went as far as to check different sensors to make sure they were calibrated correctly. In the end they did another alignment and charged me less then first time. All in all this store has the technicians with the knowledge and temperance to resolve the issue at hand and forewarn you of upcoming items that will need attention and how to tell when it needs fixed. Best of all, their prices beat the competition easily and they offer free inspections on most things.
Keith Hatting
They seemed to be knowledgeable and honest. Did not pressure to try oversell services. I was late to appt on a Saturday and they still worked with me. Applied a coupon to help with my bill. Cody and Zach were friendly and professional.
Time will tell on how brakes and rotors wear in my 2013 pilot. Hopefully better than Honda factory rotors on vehicle.
Brooke Christensen
I had a great experience at this Brakes Plus. Rob was very friendly and professional. Before I got there my tire pressure and windshield washer fluid warning lights. Without my asking, they kindly refilled both for me!
Tenda Helman
The service was awesome! Having a luxury car, they needed to special order things and they did it no problem and at a great price. I really appreciate what they did for me and will 100% be returning for all my other car issues!
Jaimee Backstrom
Dominic is one of the best ! He helps us out so much and is so kind! We bring our cars all the way from the north side of town out here just for their great customer service!
Molly Caine
This lady I talked with is amazing. Her name is Christina. Very smart!!! Thank you for not making me feel dumb about my car.
Jessica Lichtas
The customer service was AMAZING!! I brought my vehicle in for an inspection. I've never had a manger be so honest with me about my vehicle and what needed to be serviced. The service was completed quickly and fairly. I couldn't be happier with my experience. I will definitely return to this location.
Gigi Barrera
Staff was very professional and friendly! Explained everything I needed to know! Definitely recommend
Jason H
For the past 7 years I have not and will not go anywhere other than brakes plus at 120th and dodge. The staff here Rob, Chris and Blaine are the best. I have always had superior service and they stand behind the work that they do. I have been left speechless with the above and beyond service that I have not found anywhere else. I believe this shop is one of Omaha’s best kept secrets and people need to know about it. They do it all small to big jobs you owe it to yourself and your car to have the best.
Chelsey Batenhorst
Brakes Plus on 120th and Dodge offered excellent service. From my first visit in which another business had incorrectly installed my brake pads- they were able to catch this and get them set up correctly. During my next visit in the staff offered to bring me back to work over lunch as well as providing prompt service to ensure that I was able to drive home same day. Friendly, efficient, and helpful staff and I would recommend Brakes Plus to anyone who is looking for services!
Brittney Hoffmann
Everyone I talked to was very friendly and helpful. Got my issue fixed same day. Great service!
Travis Campbell
Car broke down overnight, had it towed here, the team had it fixed by noon the next day. Fair price, great service - been coming here for years and I never think about going somewhere else. Thanks to Dom for keeping me informed along the way.
Chris Fife
Friendly staff. Very helpful with my girlfriends car which needed brakes. They also pointed out she had a tie rod that was loose. All in all not bad prices. Very knowledgeable and honest people. I will definitely use them again if I need to with my car repairs. Thanks Rob
Zakiya King
I would like to say that THIS location in particular had ALWAYS serviced my vehicle well. I like Brakes Plus but never get good customer service until I go to west dodge. Keep up the amazing work and service! I’ll always continue to bring you my vehicle!
Rick Riedel
I just bought a used car and 24 hours later I had a mechanical problem. Honestly, Brakes Plus wasn’t my first stop but that place wouldn’t even look at my car until the next day. I drive down the road a bit to Brakes Plus and encountered Blaine. He took a look at the problem immediately and went to get one of his mechanics. Seth came out and spent about 15 minutes on the problem and fixed it. Then, they wouldn’t let me pay them. That is customer service at its best! They have my business going forward. Thank you guys.
Jami Evans
Big Rob is the man!!! He handled my black beauty with the utmost care!!! My corvette started to overheat on Sunday night, I was able to call Rob and he had my car in the shop the next morning and had my baby purring again by early afternoon!!! The overnight drop box made it easy to drop my car off Sunday night and not worry about missing work Monday morning because my boss hates it when I'm late!! Rob was even so kind to wash my car, making my car shine through the night!!! Thanks!!!
Justin Rocha
I went in to get new brakes. Jordan was very helpful and welcoming! Not only that but Rob (the manager) helped me get within a budget. Overall it was a great experience and their team is every trustworthy!
Debbie Backman
Dan M. the manager is awesome! I’ve been going here for 3 years, and have had great service each time. Highly recommend Brakes Plus👍🏼 …
Lindsey Pearson
We needed a break light replaced and saw this place and stopped by. The employees were nice, prompt and quick! We were very impressed with this business. Highly recommend you give them a try!
A Martin
Blaine and his team was able to quickly get me in to get my damaged shocks and struts replaced same day. They were extremely helpful and thoroughly explained the process. They also shuttled me to work so I didn’t have to call an Uber!
Ephraim Johnson Lopez
This place is extremely good at what they do. Blaine the service advisor is super helpful in relying the information from the mechanic to the person putting it in words easily understood. He was upfront on what was wrong and what needed to be fixed or replaced, very well knowing and being very aware that my funds are limited. I am very appreciative of the work that the mechanic has been doing to my vechicle. Thank you so much!! Look foward to seeing you guys again for sure!!
Kwin Kunkle
Having problems with your brakes is one of the most frightening things! I was referred to this location by a friend and they were amazing! I walked in visibly shaky I'm sure and the first thing Rob said was, "Are you Okay?" And offered me coffee. I felt like the team honestly wanted to be helpful and get me back on the road safely! They got started on my car right away and even walked me to the garage to show me and explain what they were fixing. During my wait, everyone that walked through the lobby was very friendly! The team here is doing it right! You won't be disappointed!
Daniel Levy
These guys replaced a light bulb in my difficult to work with third brake light and didn't charge me anything... I was amazed. Going to check them out for some brake service my car needs.
BUT... based on other accounts given here, going to go in carefully and if something inordinately big is recommended going to have a 2nd opinion. Watch this space for updates. It only takes one bad apple to spoil a barrel and there could be a combination of sweethearts and stinkers for all I know.
Jules DeLuca
A pleasure to deal with. The GM addressed my vehicle's work requirements in a highly efficient and professional manner. He readily answered any questions and ensured that I did not require additional information or assistance. The work was completed well within the time frame I as told. I will definitely return to that store for any routine maintenance or repair work that was previously performed at a different service center.
Brianne Bywaters
I have had my brakes repaired as well as routine maintenance and oil changes at this Brakes Plus. It is a fantastic shop and the employees are personable and go out of their way to save you money while providing the best service. They have fair prices and offer a great experience, I’d recommend this shop to anyone.
Amy Lamb
So greatful for this place! They got us in last minute and allowed us to use 2 separate coupons on one car. 4 wheel alignment and oil change for less than $80. Don't quote me though all cars are different and may require synthetic oil which costs much more. Anyway I'll be going here for all my alignments after I get new car tires. Lucky me it's the next building over from Discount Tires!
Mckenna Didier
Amazing service all around! They truly value their customers and ensure nothing but the best. They informed me of my options and helped pick what was the best for my vehicle and had it done in a timely fashion.
Josh Carpenter
I have really struggle to find the right company to provide the maintenance on my our two vehicles. Not sure why it took me so long to find these guys, but I am glad I did. I don't like to be sold things I don't need. These folks don't do that and I appreciate that very much. They are also very straight forward and thorough. Not to mention QUICK! I got my car and my wife's car done on separate days over my lunch hour. (also a plus that there's a darn good bbq place next door - Swine Dining)
Sedona Kadavy
I never have to wait very long for someone to meet me at the front counter and they're very quick with oil changes. I really like going here. It's always my preferred location for an oil change. Great prices too!
Richard Hudson
Rob and his crew were very professional. I went in for an oil change and had them check my front suspension. Let’s just say my Olds Bravada rides like a Cadillac. They did great work. Definitely will be a returning customer. Good Job Guys..
Madeline Galucia
They are extremely professional, knowledgeable, and efficient. I was able to get my car in short notice, and they estimated about 45 minutes for service time but it ended up being around 35. I was given recommendations on service but not pushed to purchase anything more. The store was clean and employees were friendly. I would recommend this store to others.
Ashley Foster
I love taking my car to breaks plus for anything the prices aren’t very reasonable, the speed and quality of work is amazing. I specifically love the 120th and dodge location because Rob does an amazing job at taking care of me and explaining everything that’s going with my car.
Coleman Kelly
Rob has always been extremely helpful. He takes the time to explain the issues with my vehicles and what needs done to fix them. I will keep going here. I've Been to numerous shops that have jerked me around... Maybe because I'm female.... and tried to say there were other issues with my vehicles to try and get more money! Thanks again Rob and your team! ~Sandra~
James Cartledge
After years of using only my dealer, I decided to try the 2017 Best of Omaha winner, which turned out to be Brakes Plus. My brakes had been squeaking, loudly. I asked for the price up front, which turned out to be $30 less than my dealer. I also located one of their coupons for another $20 off. They did a great job, and my brakes are quiet now. Everyone I dealt with was courteous and knowledgeable. A few days later, I tried to put on my new license plates, but one of the bolts was frozen and wouldn't move. I took the car back in. In just a few minutes they removed the two bolts and replaced them with new ones ... at no charge! So far, I'm liking this place.
Charity C
Service is A+. They work hard, know their stuff, don't add fluff, and are a pleasure to work with. I appreciate the crew at this location and know me by my first name for the two times they see each year. That is rate in my book and excellent customer service.
Evin Grost
Jiffy Lube completely screwed up my fiancee's car, so we took it in to Brakes Plus to fix it. We were pretty upset at the time because of the damage JL had done, but we came to pick up the car, and Brakes Plus did the work for FREE! We expected to pay around $150 for the repairs to the damaged wheel, but they handed us the keys and said, "Don't worry about it."
They helped us out so much and made our day a lot better. They did the work quickly, and they did it right. Highly recommend these guys!
Virginia Mueller
I took my older car in to have the brakes checked. When they called me to report catastrophic damage to my brakes, I told him it wasn’t worth the money on this older car, and offered to pay for their time. He told me that the brakes were so bad that he didn’t want me to take it off the lot, and responded with “no you won’t pay because we do brake checks for free”. I picked up the car and traded it that day, but am impressed by their willingness to forego payment even though they had pulled all 4 wheels and spent a considerable amount of their time. I will definitely go back when service is required on this car.
Abby Krull
Rob is amazing ! I have gotten my oil changes here for years! Always professional and wonderful customer service. My favorite part about coming here is he doesn't tell me my car needs 100 things that it really doesn't.
Sharon Strauss
Went in for an oil change & got the best service. Rob is a straight shooter, which as someone who knows minimal about cars is great. I will be taking my Ranger back there & only to this location. 10/10 recommend.
Patti Rath
Had my struts and shocks done on Saturday. Did an awesome job and very friendly service. Rob and Blaine did an awesome job. I recommend them for your work to be done. Thank you gus so much. Patti
Pete Cubrich
Took my Equinox in for an alignment, and not only was it half the cost of other shops, I was in and out in less than 30 minutes. I am taking the time to write this because my car is a mechanic's dream. Check engine light is on, has 150k+ miles, plenty of opportunity to attempt to raise my service cost, but, there was none of that. Straight forward, did what I asked, and did no sleazy upsell on me that I constantly get at many other shops around town. My new go to shop, thanks guys!
Sydney Goodman
This location is just the best! Rob and his employees take great care of their customers. They shoot it to you the straight, and don't give you the run-around. I would give them six stars if I could!
Nisi Wax
If you want a place of honesty and integrity~~this is it!! The staff always welcoming-Rob is great! We've always felt they were up front with us, gave us options, needed information and completed the work with expertise! They're a blessing!
Mattie Traphagan
I had a great experience with Brakes Plus. They staff was friendly and professional. They finished my car in a timely manner. I highly recommend Brakes Plus.
Brad Heitman
Love these guys here at the Dodge store. They work with you if there’s issues and do everything they can to make it right! I don’t/won’t go anywhere else!!
Jason Miller
Very professional. I got my brakes inspected for free. They were very helpful with explaining all that needed to be done. Reasonably priced. I got new brakes and rotors and I was in/out within an hour. Thanks for the excellent service.
Betty Schneider
The staff was wonderful and professional. They showed me my car and explained everything to me.
Daniel Gray
Brought my wife’s car and my car in on consecutive days. Staff was great, efficient, and professional. Dominic was awesome!
Cindy Sillik
Zach was awesome to work with regarding items needing done on newly purchased car. Courteous, informative and fast. Will definitely be back for all my needs.
Dakotaha Whiteowl
The best mechanic shop i have been to, been going here for years, from oil changes to engine replacement. I have even had my family switch to this location for the service we get. Honest, fast, great costumer service wouldnt trust anyone else with my cars
Two years later...... still by far best mechanics I have had probably dropped over 25k at this place over years of business. Will always come back, have sent all my family here and friends. Over 5 vehicles they have worked on including 100% engine replacement on a rare unique engine that required a Mazda rep to help with.
When I look at these low rates for the place I feel disappointed in the public, I have been to bad shops and been screwed but never by Rob. And people need to understand the limitations of a mechanic they may not catch everything because they dont drive it all the time or your car could just be that big of a clunker. If it is find a shop ran by someone who thinks they are a mechanic and screws people constantly instead of blaming your vehicles problems on good Mechanics like Rob, Brian, Blaine or Seth. Or if you have that many issues become a mechanic and fix it yourself.
Heather Dickinson
Brakes Plus has serviced my vehicle three separate times now. Each time has been such a pleasant experience. The General Manager, Rob Coleman, always discusses my options thoroughly, gets me in as soon as possible, and makes sure I am back on the road ASAP. This past visit included replacing the starter and a gasket. I called around for a price comparison and Brakes Plus was more affordable, yet again. Car issues never happen at a convenient time, but this instance took place days before a major holiday! Brakes Plus was packed, but Rob was still able to get my car maintenanced before the end of the day. Thank you Rob! I will definitely be back when the need arises. #BrakesPlus #Omaha #Dodge
Jillian Tuck
Quality work at a fair price. Manager Rob and his team are always pleasant and professional. Whether a simple oil change or extensive repair, they consistently surpass my expectations.
Shannon Borer
Awesome care and customer service from Rob and his team. I’ve been going to them for all my car needs for years and have always left happy and satisfied. Prompt and fast service. Thanks guys!!!
Kim Farrar
I recently had my Pilot serviced for a transmission flush, rack and pinion, power steering hose and power pump. The service was fantastic, affordable, and the staff was knowledgeable and didn't try to sell me things I didn't need. As a woman, that's rare to find. I will be returning for service in the future.
Brunhilda Mfor
Awesome staff, Manager was super helpful and gave me a car inspection. I got my oil change at a very affordable price and in a timely manner. I will definitely recommend this place to anyone.Thanks again
Matthew Levin
I have taken my vehicles to Brakes Plus for almost 3 years now. Very honest group of people! I would recommend their services to anyone. Very polite and their prices are awesome.
C B
Rob, Blaine and the team keep it real, and will fix you up!. Great communication and explanation of recommended work, if any is needed. Funky tire wear or suspension concerns or brake sounds? This is the place! Getting new tires at Costco and need an alignment? This is the place! Do your own wrenching and need an alignment? This is the place! Don't know anything about vehicles and just want to trust someone? This is the place! New vehicles to much older ... these guys can handle them. Let's face it, nobody likes spending money on a vehicle, and there are many opportunists out there .... peace of mind at this Brakes Plus location. They will physically show you the issue if you want, and get you on your way! I drive across town to get to this location, and I recommend you do to. They are logically busy, and strive to make appointment times stick, and typically do. Some job times are simply variable/tough to estimate precisely. If you don't want to wait, simply leave your vehicle. WIFI and desktop area in the lobby if you choose to stay.
They have done work on my relics and my daily drivers, and will again.
Scott Seewald
Great service with awesome people!
Robin Rossow
I brought my vehicle in for an alignment and asked them to check a few extra things. There were THREE men who attended to my vehicle and they wanted to show me specifically what the problem was, so brought me out to the shop to explain it. They wanted to help me research possible options and found the parts I needed on the Internet for me right then and there. When I asked if they could do the service, they said they could, but also mentioned that my husband could do it because of how easy it was. It was SO NICE to know they weren't trying to up-sell me and only provide me with good, quality, affordable service. They showed me the computer printout of the alignment problems and explained why service might take a little longer. The service felt personal and as though they cared about me as a person and not just a customer. I would HIGHLY recommend Brakesplus on West Dodge!!!!!
Jessica Richardson
Everyone is very nice! Got my car in and out fast and prices are great too! Got oil changed, breaks, struts and wipers and it didn’t break the bank at all! I would highly recommend them over other places I have been too!!!
Amy Smith
Blaine and the crew at 120th and Dodge do an amazing job explaining if something needs to be repaired and doesn't do unnecessary repairs. It's nice to be treated with such respect. This Brakes Plus is my favorite location.
Ryan Carnahan
Another great experience at Brakes Plus. Rob is the man! He always takes great of me and my vehicles' needs. Whether its an oil change, alignment, brake fluid change, or something else Rob, Mark, Jordan, and the crew always do a great job. Whether its a Mazda or a Porsche Brakes Plus does the job.
C Cook
I stopped in for an oil change as my light was on. I had my granddaughter with me and didn't realize it was more appt based and would be too long of a wait. The gentleman who was in the shop went out and checked my oil and stated it was ok to continue to drive and that I could just schedule an appt so I didn't have to wait that day. Whew. Saved me from my grandchild going nuts for 2 hours. So, thank you again for your courtesy. Just wanted to say thanks again for your help. :)
Laura Webb
I am extremely appreciative of the way i was treated during my visit. Ken and his manager truly care about the customer's safety and money situations. By the time my daughter and i left there i had happy tears. I couldn't believe how much they were willing to do for us. It was NOT about the money. Thank you Ken!
Chanda Jordan
Had my 1st oil change with them today! It went really Well!!!! They were very polite and respectful!!! Got me in and out quick!! The place was pretty clean for an auto shop!!! They filled my washer fluid woohoo hahaha!!!
Definitely going back !!!!!! Good bye Jiffy Lube Hello Brakes Plus!!!
Candy Hunt
This place is the best. Dominic is just awesome. Cost much less than I expected. I'd give 20 🌟 . Great people. …
Debbie Dennis
I came in with no appointment and the manager was very accommodating and helpful. He got me an appointment that would work for me and fixed my car with no problems. I will definitely come back to this location.
Jennifer Hyde
I take my vehicle to Brakes Plus for routine maintenance & repair services. When I have my oil changed they let me know if they find any issues that need repair. They don't try to pressure me into having other services done that I don't immediately need. They give me estimates on what needs fixed & stand by their word. I trust going to Brakes Plus & won't go anywhere else.
Alyssa Thompson
I came in with an auto problem with an auto part that I didn't even purchase with them and they showed such exceptional customer care that they stayed after hours to help me put my windshield wiper blade on at no cost. What an exceptional repair service! Would recommend to anyone!
Tyler White
Friendly atmosphere. Dom was very helpful at showing exactly what the problem was and the most reasonable options. Definitely will return in the future!
cheryl milroy
These guys/gals have been great everytime I take a car/truck to them. They are..hold on..HONEST. Plus they seem to know what they are talking about. They will tell me whether or not it's worth it to repair ( I have 5 vehicles) based on the vehicle. They are always consultative and search out any parts you need. They position themselves against the "dealer shops"and I can honestly say that Brakes Plus has the dealer shops beat by a mile..or two. Oh..they are also fast.
Donald Hall
Will not go there again. They advertise $99 per axle. Then say rotors are bad and tack on $250. They should
take you back and show you the rotors. Now they say I could have made them show me said rotors. I guess insurance will let you go there with them, but they should offer. Another thing I was told was they can resurface rotors, but wasn't offered the option, at the time. That's like parts and labor at $200 per hour and probably pay the mechanic only $20.
Redhottie Blue
The team at 120th & W. Dodge Rd is awesome! Service time is always quick, customer service is top notch! Keep up the great work!
Gabbie Liss
Had a wonderful experience with this location. Robert was kind and informative. They had my car in and out for an oil change quicker than I've ever had without the pesky upselling. Appreciate their help and prompt service!
Zach Johnson
Honest and friendly people! They don't push a lot of unnecessary stuff on you like lots of places do. This is where I take my car for everything. I went in one time and the guy helping me actually remembered the exact oil that was put in my car 6 months before that without checking the computer, unbelievable.
Anne Flodine
They were very efficient at getting the service done!! Highly recommend them & will use them again with all future services/repairs needed to my vehicle!!
J H
The service I get from this company and the employees is great. I trust no one else with my cars. They have kept my service cause they know time is important and can do everything from small to big jobs and they stand by their work.
Kat Connelly
They got me all squared away with no complications, explained things in layman's terms without talking down to me, and even helped me configure transportation logistics! Lobby chairs aren't the most comfortable, but most people aren't staying long.
Rodney Belter
They did a wonderful job of replacing my brakes. My only complaint was that they did not put a cover over my floor mats. They left grease and dirt footprints on my floor mats. That, to me, was not very professional.
Beth Tsutsumishita
I’ve been coming here for awhile now, and there’s a great reason for it - excellent customer service that begins with the manager, Dan, and quality work done on my vehicle.
Monica Gould
The lady here was so nice she explained what was realistic to take care of vs what I could wait for when I had the money
CJ Mays
I myself am far from being a "car person". It scares me when my car breaks down someway somehow, especially being in high school where I can't afford much but also trying to save money at the same time. However, Rob and his crew really put my mind at ease with whatever damages I need fixed. I could never thank them enough for how honest and helpful these guys really are!!
Seth Heeren
Was having front end issues on my 08 Silverado and didnt have time todo the work. Rob got me in and out within 3 hours. Will definitely start bringing my other work trucks here! Thanks Rob!!
Zachary Farrar
These guys are awesome. Shout out to Blaine,
Brian and their crew they really took care of my wife's van.
Cherri Latka
OMG! Rob and the staff at this store are AHMAZING. They are so helpful by taking care of my car and explaining things to me in ways that I understand. They treated me with so much respect they will be getting all of mine, and my friends business.
Rhea Hines
Appointment was at 4 and I showed up almost 2 hours early and they got me in. Very professional. This place was recommended to me by a friend and I would definitely recommend it to others. Thank you!
Josh Sandmeier
Great quality service. Upgraded my e-brake hardware and have taken care of multiple broken lugs. Top notch service!
Corey Johnson
Great location. Knowledgeable personnel. Fair prices. Rob, the manager is a trustworthy person, which is a huge plus. Waaay more than just brakes. I drive by a dozen dealerships and repair shops to go to Brakes Plus at 120th & Dodge.
J Peyton
I am the kind of person thats suspicious of shops like these. I brought my car in around February for an alignment after sliding into a curb and part of my bumper was sticking out. They realigned my car perfect and popped my bumper back into place. Will be back for another alignment when needed.
Baretta Halamar
WoW!! I usually have a difficult time trusting auto Shops. These guys hit a home Run. The team explained every detail of the needed repair and Worked with my Time schedule. I will ALWAYS go back to Brakes Plus. GreaT work Guys..
Ann DeMaranville
I have had everything done here from a simple oil change to my struts, shocks and ball joints. It is always a very pleasant experience and for a fair price. Will not be going else where.
Blaze King
The staff is very friendly and helpful, especially Rob Coleman. I highly suggest this place to get a car fixed or looked at. My car got fixed fast even though the parts were running late. Great place.
Payton Parks
The guys there were so helpful and quick! Never tried to upsell me and did an amazing job. Highly recommend going there for what you can and avoiding discount tire!
Justin Burnison
I visited Brakes Plus at 120th & Dodge last week and the service was quick and very reasonable. Would definitely recommend to anyone who needs any type of service on their car!
Jeremy Vlieger
Great communication and they got my car fixed up and running around very quickly. Thanks Blaine and team.
Ray R
Good customer service. Provided free shuttle to home and back when car was finished. Much nicer to wait at home the four hours while the car was being worked on. Work was completed as expected.
Jamie Bengston
Great service and they were very helpful for offering coupons for reducing the price. Very quick on the repair and alignment. I will be going back there again for my auto repair.
michael terrell
Got an alignment done on my vehicle and it was done extremely accurate and very quickly. The entire staff was very helpful and friendly! Highly recommend them for any car work
Bettina Gugat
Scheduled an appointment, they were super busy but they got me in and out really fast! They also let me know of in house coupons which decreased my price immensely! I will definitely be going to them in the future
Mia B
This place was great! Everyone was polite and got my care done in record time! Thank you!
Katie Mersch
This location is wonderful!! They have amazing customer service. I highly recommend!
Darrin Drews
Always friendly service. Great at getting my car done the same day. Honest group that won't hassle you for unnecessary repairs.
Brian Kruse
I have been coming here for a long time. Honest folks have never had any trouble. They will treat you right!
Taylor Redman
They were incredibly kind and very helpful. Things that I needed to keep an eye on were printed out along with a page of coupons! I will certainly be returning for any future needs.
Melissa Nigrin
Great service! I only take my car here because I know that they will do a wonderful job, are very helpful in explaining everything they do and will stand by their work.
Marshall Huckins
The guys here at brakes plus have always taken care of me. They’ve helped get my car back on the road in no time at all! Thank you Chris and Rob and everyone else at this location! You’re awesome!
Joe Moderow
Needing an oil change for my 2017 Toyota Camry I preferred mobile one oil over Valvoline brought in my own oil and filter and they switched out for $20 thank you Zach and Dan you guys are great they also checked all the basic things for free super friendly and helpful
Ben Little
My Wife took her Fiat in to see if they could fix a plastic shield under the front of her car and Jake installed a new clip for her at no charge. I have had work done on my Yukon there before and I have always been pleased with their work.
Scott Shaddy
Dropped in with a brake problem, and they worked me in between other customers. Friendly, knowledgeable mechanics with competitive pricing.
Jon Moran
They've always been honest and up front about my car, and always find what's wrong even if I didn't know it was bad. They just want everyone in a safe vehicle. Good bunch of guys on 120th and Dodge.
Jacob Leu
Fantastic and speedy service every time I come in. If I have a little problem they don’t even charge sometimes. Gave me a discount on my oil change. Very friendly.
Dory Hall
Put rear brakes & rotors on my truck while I waited. Drives great and stops even better. Lifetime warranty on the brakes to boot. Place is clean and well kept, very professional.
Whitney Tran
Quick, efficient service. When the mechanic missed the tire rotation on the ticket, Rob had us come back in and corrected this immediately. Friendly staff and clean space.
Laura Hornstein
Chris and Dan are awesome!! Thanks for your assistance for getting me on the road and so quick!! Whoo hoo!
gio ocho cinco
These guys are awesome, I called and asked if they can fix my splash shield. They didn't charge me at all! Thanks Rob and his staff!
Desiree Dunn
Best repair place in town.
I really enjoy working with brakes plus and the manager Rob Coleman. Honest and trustworthy and makes repairs in a timely manner.
Amy Smith
Blaine and the crew are awesome. They are always willing to work with me. I'll definitely go back
connor Crouch
Rob and Cody were absolutely amazing! There Were completely honest about everything and made sure my kids and I were going to be as safe as possible while not breaking the bank! Thanks guys!
Samantha Harris
The staff was so friendly and helpful! Our vehicle was taken care of quickly and inexpensive! We will definitely be returning!
Mary M
We had a great experience from the moment we were greeted to the time we checked out. Prices were extremely competitive, service technicians walked us through the process and completed the work timely.
Reanne Roper
I absolutely love their customer service and all of the services they provide (not just your brakes). They're friendly, they really care about their customers, they know what they're doing, and they really take in consideration of your money situation.
charles kincaid
Excellent service. I'm a regular with this location and they always treat me right with price and quality of service. Always get me in and out as soon as they can. Great people!!
Ash Gore
Wonderful experience! Dom was super helpful, and I will definitely go back!
Adriana Gonsalez
Super satisfied with their work and outstanding customer service Rob Coleman and his crew made sure my truck was good to go. Plus their prices are unbeatable! Thanks guys!
Jennifer Dingman
On a time crunch and the guys down here were happy to get everything done quickly and thorough for me. Love the customer service because it's always more than just an exchange of money!
Katherine H
Excellent, honest service. They were great about communicating everything and answering my questions. I will recommend to anyone, anytime to come here. Great job!
McKenna Setlik
Prices were extremely fair, customer service was unmatched, repairs were completed in a very timely manner, and I was not recommended any services I didn’t actually need. I will absolutely be back!
Dominiqic Williams
The staff are very pleasant and helpful. They took me to the back shop and showed me exactly what was the issue and explained how they would resolve the issue. I will continue to bring my vehicle here.
Amanda Sudbeck
I recently visited Brakes Plus at 120th and Dodge to have an alignment and oil change completed. The staff is very friendly, honest and efficient & I would highly recommend.
Emilio Lopez
I dont think I could have had a better experience changing the oil of my car. The guys at the front desk were very helpful and patient with me. Will definitely be coming back.
Katie Polito
Rob gave great service and was very truthful. He didn’t talk me into anything I didn’t need and quoted me for what I do. Fabulous job Rob, keep it up!
Thomas
Rob and everybody there is great to work with. I feel like they give you good honest feedback about what needs to be done. Take all my vehicles there.
Colby M
This place is great. It's nice when one of the mechanics will show you exactly what is worn out or damaged and if it's must have or a nice to have repair/replacement. You can tell it's not a scripted sales line.
Gregg Houser
Excellent service with trained technicians. I'm a repeat customer because of their honesty, knowledge, and their great customer-oriented service. Their prices are better than anywhere else I've been.
Elijah App
Great customer service! Dominic helped me with everything I needed for a great price.
Laura Darveaux
Great customer service.. pleasant environment.. TV .Magazines..Internet ..Coffee while you wait.. took my car in for numerous problems and they were able to troubleshoot the direct problem.. plus through in a complimentary oil change 6 mos later.. I now drive 80 miles to get my car serviced in Omaha ..Thanks
PsychoticDevil2
Always kind. Just had a issue where something broke that was fixed and had me in and out in couple hours. Even was a man short today. Thanks Rob!
Zack Maly
This is one of the few places in omaha that I will trust with my car. Constantly good and affordable service and the people there genuinely care. Also taking covid seriously too
Brad Clabaugh
every thing is awesome
MR. RanDomS
The guys at this store are great. I've been there for oil changes and recently they installed new breaks. They are honest and kind. Thanks Rob!
Sarah Marie Gaeta
Every time I bring my car into breaksplus I always have the best experience. They get me in and out and always are so helpful. Would definitely recommend
Jeffrey Francis
Got done quicker than expected, great service
Karli Farritor
Great service! Very helpful. Receptionist, Christina great and helpful.
Tramayne Watson
Steve at brakes plus on 120 is absolutely fantastic took care of my vehicle even though it was very difficult did a flawless job thank you Steve brakes plus thank you again.
Jess Rashmawy
I used to take my car to Tires plus but this place is way way way better. The guys are so nice and have great prices. I will make this location my regular place to take my vehicles
Kat Taylor
I called to schedule an oil change. They were able to get me in the same day and start to finish took less than an hour. Very friendly and helpful staff!
Ron Christensen
Blaine got me in short notice when the oak view location was not honest about my appt. was leaving town in am and was really pleased with the alignment on my work truck
A Alanazi
Fixed my alignment. Christina was very amazing and helpful.
The Sivyers
The gentlemen working were professional and kind. Our A/C went out on a hot day with all of our kids in the car. They got us in quickly and fixed the problem!
S N
Great customer service, they answered my questions and troubleshooted a problem that they weren't even going to make money off of. I really appreciate that and I'm going to take my car back to them.
Dana Sheldon
Rob and staff very friendly people, worked me in the schedule, checked alignment and brakes and did not even charge me. You don't find that very often these days.
Bryan Victor
I’ve used Brake Plus for any problems I have with my car. Rob and his crew have been friendly and effecient everytime.
Sherri Obrecht
I always feel I get an honest assessment of my vehicle. The service is thorough and quick. It feels like a small town auto shop!
Allyssa Parsons
We went in for our oil change and they were very fast and efficient. In and out in no time!
Val Monteith
Brakes plus has done a lot for me, rob is the man and everyone else does a great job also. Highly recommend brakes plus for just about anything you need car related
Amy Kohtz
Fantastic! Got me in that day with no appointment and worked with Discount Tire so I could do my brakes and tires all at once. Would come back again.
Katherine Arellano
i have always had a great experience with this location. The mechanics with let you know exactly what is wrong, and will even show you diagrams. They will also tell you what needs to be done now and what can wait.
Maria Blair
This brakes plus has always been very accommodating. I have never been sold anything I did not absolutely needed. The workers are very kind. This location will continue to get my business.
steve serio
Courteous and flexible service. Good price - no extraneous charges. Would recommend for any brake issues (we fixed brakes and one bad rotor )
Lydia Downey
Very nice staff. Everyone was very easy to talk to. Oil change did not take too long.
Ann Kozol
Store manager was extremely polite and explained all car issues patiently and with no pressure. I would definitely recommend this shop!
Purple
The service here was great! Glad to see a woman behind the counter!
Jennifer Lee
Honest and trustworthy! Definitely recommend Brakes Plus. They have your best in mind. Customer service exceeds expectations!
Sushi Roll
Great information, told us what we needed and was good pricing!
RaymondJamie Edmonds
A HUGE SHOUT OUT FOR DOM. MIKE. AND DAN THE MANAGER.... FOR THEIR A+++++ SERVICE TIMELY MANNER FOR A SATURDAY.....THEY HAVE GREAT SINCE OF HUMOR AND VERY POSITIVE ATTITUDE.....OVERLY HOPEFUL FOR MY QUESTIONS ON MY HUBBY MERCEDES BENZ....(I LOVE THE CAR BUT NEVER KNEW HOW EXPENSIVE IT REALLY IS (IE... OIL CHANGE FEW PENNIES SHORT OF $100.00)..
F.Y.I. WOMEN THE RESTROOM WAS FANTASTIC CLEAN CONSIDER ALL MEN THAT I'VE SEEN WORK HERE....(SORRY STEREOTYPING MEN AKA BACHELORS)..
effie cockell
I go here for everything and Rob the manager has always been awesome very helpful and didn't make me feel stupid and willing to answer any questions I have and they didn't make me feel stupid for being a woman and not always knowing whats wrong with the car.
Maria Klein
Great service. They are always polite and professional. Virginia
Dane Gieschen
This place is great, my luck with cars isn't but best but getting life time warranties on some things always helps. Thanks Dom.
Alexander Hoefling
Wow! They were friendly, professional and quick with my service. I won't go anywhere else in Omaha! Highly recommended.
Kadiya Skahan
Awesome experience! Brakes and pads needed replaced and they did a great job explaining what needed done and the time frame! Would definitely go back!
Azure Miller
They were great! I was in and out in no time at all.
Mal Cannon
Very friendly, very professional and thoroughly explained everything to me. Definitely going to be our go to place for anything car related.
Eric Peregrine
Quality service, did an amazing job! I'll be back for sure next time I need a tune up or something fixed!
Connie & Tim Crouch
The service was awesome. The manager was very informative and helpful. Fast service
Dora Byron
Always fair prices and willing to work with me when I am working with in a budget. Nice crew.
Natalie Zdan
Really friendly service. Gave me a $10 discount on my oil change without my even asking (it was even cheaper than the coupon I had ready!).
Jace Lammers
Awesome place to go to get your car serviced.. friendly staff. And if you have any problems with your car they get it done.
Rebecca Scott
They did great and had me out with an oil change under thirty minutes!
Brooke Perkes
With a laundry list of issues, Rob helped me focus on the critical repairs and gave me a discount. Great service!
Emily Grage
Always do a great job changing the oil in my car! Had in done super fast. Will never go anywhere else!
Tina Stueve
I have raved about Brakes Plus and what a great experience it was and the work that was completed on my truck..that's why I'm back again for the great service.
Pam Adams
Needed to replace a broken wheel stud. Was able to schedule an appointment that fit my schedule and got me on my way quickly!
Nate Laughlin
They figured out the the pulling on our car. Found out it was our struts and the car drives great.
Nicholas Williams
Brandon did a great job handling me and his customer service is impeccable!!!
Ryan Colgrove
These guys are awesome, they do great work. Very informative on how the services work and pricing is great.
Jenn Luth
Quick, friendly, and affordable. I couldn't have had a better first experience. Didn't try to sell me anything I didn't need. Will definitely be back!
Mariah Person
Thier staff is passionate, skilled, and helpful. If needed fixes accumilite to nore than you can afford, they'll help work out a propriety based "to fix" list.
Pondello Jonez
Done right. Done on time. Done for the right price. You couldn't ask for more, friendly service and work done with integrity. Leaves you feeling that you chose the right service center in Omaha.
Ashlyn Welsh
The Guys who helped me were amazing and funny! They made a very stressful situation become a very easy one! Thank you for being amazing
Luke Larson
They are the best! Always up front and honest with you. I wouldn't recommend any other place to have repairs done!
Disirama Birregah
Everything was awesome! Good customer service
Shawna Lindblad
They realigned my car after buying new tires. If you get your tires at Discount Tires they give you a discount. Clean store as well.
Kayla Clarkson
Dan was amazing super great guy! Got exactly what I needed done in an out!!
Jess Noble Here
Mark is the best! He always explains everything very well. I always know my car is in good hands at brakes plus!
Silver Frost
Always friendly, fast, and flexible. Enjoy each visit. Dont take my car anywhere else.
XieXie ThankYou
Great Experience, great service and good customer service. They are not salesman, they are people who want to take care of your car.
Chris Kight
Had my breaks done by These guys. Chris was the service manager helped me so much will recommend others to this place.
Joshua H
I took my truck here need brakes done all the way around they did an amazing job getting it done and for an affordable price will keep bring my vehicles here and recommending to friends and family
Jon Morrison
Excellent service. Mike was very accommodating and courteous. A professional rep for sure.
Angela Hammond
Rob is a great person . i come get all my service done with him. I would recommend him to anyone
Katie Hofer
Love this place, guy up front always remembers me and all I get is an oil change. Never go anywhere else, good price!!
Ashley Patton
I've gone in for new brakes and an alignment and each time they've been friendly and work quickly!
Christina Arellano
Rob is fantastic. Always honest. Always fast. Always friendly. Thanks for taking care of my families' vehicles.
Heidi Teahon
They’re honest about what really needs done and they look for the best deal for you. Definitely would recommend to everyone.
Brandon Allen
Above and beyond customer service.
Kendra Grace
Great experience. They were much more accommodating and willing to work with you than most places.
Kelcey Schmitz
Staff was friendly and efficient.
Brian koczur
Dominic was awesome and super helpful. Got me in and out fast. Very friendly staff
Zane ONeil
These guys knocked it out of the park. They got me in and fixed my problem in no time! I will definitely be coming back for other issues.
Aj Olson
Rob has helped me with everything I have came to him with, has always had an answer to my questions, very understanding.
Mara Folkers
Always 100% honest with me (which i feel is hard to find) and amazing customer and car service!
Boone Bowker
Honest guys, didn't try to rip me off and the price of work was respectful. I highly recommend this place.
Amanda Culbertson
quickest and best oil change I've ever gotten. remember to call ahead to make an appointment as they tend to be busy!
savanah showalter
Rob was easy to talk to and made sure I understood everything goin on with my car. Quick work too!
Leslie Mcmanigal
This place is great. Rob is wonderful to work with. I trust them with my vehicle.
Israel Galloway
Very thorough and informative. If you have questions you'll get them. Not your stereotypical autoshop. Highly recommended
Jim Hopkins
Great work for a fair price. I also appreciate the wide variety of online coupon discounts.
kortnee neuenschwander
Dom is AMAZING! Super friendly and super helpful💙💙💙
Def had the best prices! …
Shannon Hill
Very professional! Had oil change done in a timely manner!
Dominic Wiley
Great place. Easy and smooth. Dominic Alicea took care of me and is great.
Brandon Jensen
Great service and very good service
Sam Richard
Chris is an amazing service manager! Kept me updated throughout the whole process! Very satisfied!
Heather Combs
They were phonominal l, Rob is a guy you can trust and won't line you up with services you don't need. They have always worked with me and I won't go anywhere else.
Shane Graeve
Blake’s Plus Dodge Street did a great job. Fast and friendly service.
Shane
Ali Martinez
The employees were efficient, and honest. The value was great and I will definitely return and promote this location.
Roberta Hovey
Needed serious work done, Rob Coleman worked with me to get it done on my budget, and speedy service, love working with Rob
Ayleen Rocha
Talk about great pricing and great staff if you need brakes or an alignment this is the place to go to.
Joseph From
Great service and took care of all my needs. Moderately priced based upon your needs.
Taylor Francis
Always a great experience here!
Viann Elliott
Great service. Rob explains options for service and repair. I bring all our cars here for service.
Long Live Tinkabooty
I always have a great experience here! Rob always shows great customer service & very helpful!