Reviews of Hermitage Tire Center. (Auto Repair Shop) in Nashville-Davidson (Tennessee).
Hermitage Tire Center
4605 Andrew Jackson Pkwy, Hermitage, TN 37076, United States
Description
Information of Hermitage Tire Center, Auto repair shop in Nashville-Davidson (Tennessee)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Hermitage Tire Center
Sunday
Closed
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
Closed
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Reviews of Hermitage Tire Center
Sam H
Probably the best tire shop around they do full service on vehicles oil changes tires brakes rotors you name it they probably can do it and if they can't they'll refer you to somebody that definitely can. Small Mom and Pop shop with a lot of care and trust from the neighborhood anybody that brings their vehicle here I can definitely trust that they're not getting ripped off can definitely trust the work and services done.
Christie Rennard
They have demonstrated integrity and even told me when I didn’t really need the work because it wouldn’t effect driveability. They have fixed my car problems in a timely way and even provided a short distance shuttle service back to my home and then again to pick up my car. I love the polite, friendly professionalism every single employee from the people working on the cars all the way to the cashier have shown. If you want to support a Christian, friendly, locally owned family business while saving money and getting your car work done correctly come to this place. I LOVE THEM! Uses them 4x now and their performance is consistent.
Dakota Soto
Throughout the past four days that I have been to Hermitage Tire Center, every employee that I interacted with was consistently kind and respectful. The place has a good atmosphere about it. I felt comfortable sitting in the waiting area knowing that my needs were being taken care of. They were honest and patient with my car situation. This doesn’t often happen for me, especially with being a woman who is not super knowledgeable about car mechanics. Ben and Wendy Especially made me feel at home and treated me like family. That southern comfort really goes a long way. I’ll definitely be back for all my car needs. Thank you all again and God bless your business!!! 🙏🏼💯 ~Brittany
Darrell Merryman
My wife and I have done business with HTC since we moved to this side of town. My mother and sister traded with them for many years before that. I have never had or heard of a bad experience with them. They're always kind and courteous, no matter how many people are there, and they always go above and beyond (literally) what they're asked to do. It's hard to say in an online review how much I appreciate how they do business and how well I am treated every time I walk in the door!
Logan Wade
I’ve been going to HTC for a while now…and as of lately they’re quality in work has just been lacking. I had my tires rotated, for specific reasons I didn’t do it myself. Aired up my tires today and see where they messed up every single one of my wheels taking off the lug nuts…worn down to the bare metal of the wheel…I wouldn’t care if these wheels weren’t so expensive and weren’t so hard to find now…it’s gonna cost me a good penny to have the paint corrected…
3 stars, even though it should be 2, cause their customer service is awesome…but this ruins the quality of my wheels now.
Chris Lewis
Had brakes done on 8/8/22. Everyone was incredibly friendly and helpful. My wheel locks were broken during the work. After a small miscommunication they replaced my wheel locks. Highly recommended!
Stephanie Spencer
I had a great experience with Hermitage Tire Center. They assisted me with getting my maintenance on my car up for Oil Change and Tire Rotations. Very affordable, seemed like they cared about actually helping me. I am excited to utilize them moving forward for my car needs.
Bryan S
I cannot recommend this place highly enough. I have been bringing my vehicles for years, and they have been consistently quick, honest, and well-communicated with the maintenance work. They have offered to drive me to work when my car needed extended stay time. I have even taken my car here after getting a couple of questionable repair opinions out of town, only for them to confirm there were no repairs needed rather than cashing in on another company’s dishonesty. Great business, great management, and honestly a stellar example for how a business should be run.
Jean Renelien
My day started off with 2 flat tires on one of the coldest days of the year followed by a myriad of negative experiences with other tire shops and towing services in the local area. By the time I called HTC, I was both annoyed and frustrated (not at them) but at how bad my day was going. Lucky for me, Ben and Wendy turned my fortune around by lending me their ears to vent and preceded to exceed my expectations even more by the level of customer service they provided me. I am not one who writes reviews much (positive or negative), but the experience that I had with HTC is worth the time it took for me to write this. If you are in the market for tires or any vehicle related service, I doubt you will find a better location to do business with. I can say that they have earned a lifelong customer, not because of the price of the service they provided (which by the way was reasonable), but because of the act of kindness and compassion they showed me before even stepped foot through their door.
Ami Adcox
Great service! Had a hole in my tire, well apparently multiple holes, and another tire center told me how it could t be repaired and tried to sell me a new tire along with other services not required. Took my car here on referral and they were able to fix it no problems since! Definitely recommend!
Trent Cooper
Best auto service I’ve received in years! Very knowledgeable guys that were upfront with the associated cost and we’re very helpful with identifying the issues on my vehicle.
Shout out to Ryan for all his help getting me in and out of the shop in a timely manner. He definitely took the extra steps to make sure I was satisfied with the service I received and his communication was on point. Absolutely no complaints for me and I will 100% be a returning customer.
Frank Caiazzo
I was in town on business and needed a tire balance and rotation bad. I looked up places close to me and in I went. From the start they were extremely professional and courteous and efficient. When I came back an hour later my car was just about finished. I was called up when it was finished and the gentleman told me I didn't owe a thing. I was blown away and thankful for the gesture but more importantly how awesome these guys were in getting me back on the road to work my next town safely. Thank you Hernitage Tire Center for being awesome!!
Veronica Cannon
Hermitage tire installed tires on my daughter's vehicle. They got us right in and didn't take long to install. Everyone in the office was courteous and made sure we were being helped. We worked with Brandon and he was awesome!
David Schipper
What a reliable place to take your car for repairs. They are honest, affordable and they know what they are doing. I have been here on several different occasions for repairs and they have always done a great job. I highly recommend.
Indiana Jones
Brandon and His team are on point and actually care! Customer Service was outta of the roof!! Don't go anywhere else but here for all your car needs!
Mindy Bess
I took my car over to AutoZone in Hermitage to get my battery checked after it died at work and I had to have it jumped. They said my alternator was bad as well as my battery, so I went next door to the Hermitage Tire Center and with two minutes to spare before they closed I walked in and explained to them all that was going on. I also mentioned that I didn’t want to risk driving my car home and it not start the next morning. The guys understood and had me leave my car. Then one of the guys volunteered to not only drive me home, but to also stop by Walmart so I could pick up my groceries I had ordered the day before. With my stuff and groceries in his truck the gentleman drove me home, got out, grabbed my groceries and walked them to the door for me! Such amazing service! My car was fixed the next morning and I was on my way! I will totally be back next time I have a need!
Josiah Sellers
I had an unfixable punctured tire and I actually called 3 other auto shops before talking with Hermitage Tire Center. All the other shops didn't seem very interested in assisting me with a single tire for 19" rims. As if I wouldn't even be worth the trouble. After talking on the phone with one of the reps here, it was a completely different tune. Very professional and friendly and willing to help. The phone call translated in person as well with Ben the store manager. Super friendly, easy going and professional. I'm used to stressful situations, but he certainly made a long week end on a better note for me. As someone who works in hospitality, that's a hard trait to find, and I greatly appreciate it.
Chris Miller
These guys were spot on with patching my tire. I also use them for my oil changing needs and mounting and balancing my tires. They have been there for me since I moved to Nashville over a year ago and I wouldn’t trust going to anyone else!
Joel Ellis
If you don’t give these guys a shot it’s on you. I took my truck this morning not intending to get in but just to talk. They matched the price of an online retailer and had the job done in about 90 min (including going to their distributors warehouse to get the tires).
Every single fella I met while there was genuine and wanted me as a customer.
It’s easy to sit behind your computer or phone and get tires. I did it. 2 weeks ago. The wrong tires were put on my vehicle and ending up with me being out $1300.
These guys care about you and care about doing the job right.
I can’t recommend HTC highly enough.
Keri Head
My family has been going to Goodyear for years. Brandon and his crew have always been so nice . They always greet us by name when we walk in the door and have a smile on their face. Brandon or who ever is working the desk will stop and assist you as if you are the only person there regardless of how busy they are. These people are wonderful and knowledgeable regardless of your vehicle issues. It’s nice to have a trusted place to take our families three vehicles and a camper without feeling like we are paying an arm and a leg for car repairs and tires. Brandon and the crew even go the extra mile to remember that our family loves camping. They always ask about our trips when we come in for oil changes or tire rotation before we leave. That is customer service!!!!! I’m sure, we are one of many, many customers. They took the time to pay attention and not just another dollar sign. Thank you Brandon and crew for great work and customer service!!!
Ashley Hanson
I've always been taken care of every time I come here. Good and trustworthy business! Everyone knows thats hard to find when it comes to car repairs. I've been coming here for about three years now, and will continue to! These guys are awesome.
Matthew J
Can't recommend this place enough! My girlfriend's car had a severe shake, and they fixed it up quickly and for a reasonable price. I had an alignment done first and was in and out in 30 minutes, then they discovered it needed new tires and had me squared away in a couple hours. I will be going back for all my tire related needs and probably make this my go to oil change spot as well.
Tammy Parrish
To Ben and crew I just want to say thank you for your service. Every time I come in to have service done on my truck I am greeted with a smile. Any questions I have they answer them in detail for me so that I understand what will be done to my truck. They check everything out thoroughly and send me out the door with a smile.
Megan Sanders
They are very professional and knowledgeable about cars. I always trust that they will know what to do when I'm having issues with my vehicle. I always feel safe after they have serviced my car and know that they will do a good job every time. Thanks Good Year employees for being the best.
Tori El
Highly Recommended!
As a female, unfortunately I been other places where because they believe you know nothing about cars they try to take advantage of you by up-selling.
If you visit, I recommend asking for Ben. He really took the time to listen to my concerns and seemed to understand that I could only afford one tire this time. He even took the time to show me on my van the correct psi I need to keep my tires aired. I’ll be going back!
Jessie Raye Bauer
Highly recommend! All the staff were really nice and only did the necessary work without trying to convince me I need a whole bunch of services and new tires and inspections (which happens ALL THE TIME as a lady).
One drawback is that it can take a while on Saturdays, it's first come first serve. But they have a shuttle that will drop you off back at home, so it's not a big problem. Anyway- I will be coming back for my tire needs!
Ryan Hunter
Had my first experience with these guys yesterday and I was very impressed with the customer service. My bar was very low from previous service experiences elsewhere, but I came in with a laundry list of stuff and these guys knocked it out and made it happen! There was some complications due to rust on my vehicle and the service manager brought a part home overnight and machined it at no extra cost! Definitely recommend.
Raini Smith
Ben is amazing his customer service is awesome and he is extremely knowledgeable when it comes to the services of the vehicles. Being a recently divorced mother and not knowing anything about maintenance in my truck, he set me Up and got me taken care of . I just moved to Nashville so I will def make this my one stop when it comes to needing maintenance for my vehicle. THANK YOU BEN !!!!!!!
Charity C
Love this place! I was referred here by my mechanic and I’m glad I came here for my new tires. The customer service is fantastic. Matt was very helpful and informative regarding what tires were best for my car and the upcoming weather. I no longer slide on the roads, and that peace of mind is priceless!
Derra Santos
I've been a customer of Hermitage Tire since I moved to Nashville in 2006. They are fantastic - consistently great customer service, low prices, excellent work. Feels like a small town shop in a big city! I have recommended them to friends and co-workers over and over. I'm a customer for life!
Lee Nutter
The splash guard on my car started to fall off, and the Hermitage crew fixed it within minutes without trouble! I was especially pleased that no one tried to up-sell me anything I didn't need (which is something businesses have tried on me depressingly often since I'm a young lady without a lot of car knowledge). The entire crew was quick and efficient, and I'd highly recommend them!
mgbeach liberty
The owner and staff are friendly and knowledgeable. The owner stands behind the work performed, advices if maintenance does NOT need to be performed as well when it does, is fair and tries to help save clients money but not at the expense of safety or quality. I recommend this team to everyone who mentions any vehicle issues they may have.
Heath Loyd
Never use anyone else. These folks are kind, informative, punctual, and trustworthy. I would recommend them to anyone in the Nashville area. Good people doing great work. I would give them 10 stars if I could.
Matthew Quinones
Definitely go here if you are looking for a well priced and honest mechanic shop. All their employees are very kind and respectful. They will work with you if you have a job and can’t get to work. They even offered to drop me off at work once. I’ve been going here for a little over 5 years and will continue to give them my business. 10/10
Kevin Batts
Excellent service. I thought I needed an alternator, but that tested fine. They recommended a new battery and tune-up. That fixed my problem, which was apparently a faulty battery ground or bad plug.
Their honest recommendation not to replace the alternator was just as important to me as fixing the actual problems. Saved me hundreds of dollars and the service was quick. You've earned my future business.
Amanda Rogers (RogerThatBaby)
I can't believe I've waited this long to review this place! I cannot think of a bad thing to say about the service or quality here! As soon as you walk into the door, you feel at home. They've got coffee, TV's, and kids toys for while you wait. Service is fast, and they aren't going to make you pay for something you don't need. They're honest about how long you can go before something needs to be fixed, and their prices are the best I've found. The customer service here is amazing, and they go above and beyond. Forgot your charger? They've offered to let me use one. Walking over to Starbucks to wait? I've been offered a ride. If you're looking for a new auto shop, try them out!
Laura Braga
I absolutely love this place, this morning my husband called because We realize that we had two tires with a slow leak. They took us in right away, fixed us up and off we went. This is the second time that We go there for our tire needs and we are never disappointed about service and timing! I completely appreciate them
Rita Mc
I simply will not take my car anywhere else. I've been having my cars serviced, tires put on, repairs done here since I moved to the area over 11 years ago.
These guys know their stuff but more important - they know me. When I walk in the door they call me by name, when I call I just say my 1st name and they know who I am. Can't say enough about Ben, John and all the guys there. I recommend them to friends and on Facebook all the time!
Matt Bilbrey
Was prepared for big bucks on a water pump when my engine started overheating. Pleasantly surprised at just a thermostat and a coolant system maintenance. Good people. Friendly and comfortable lobby. Transaction was honest. Will visit again.
Derek
This place has taken great care of my 2003 F150 King Ranch. They are honest guys and will tell you what you need and what can wait. I have never had such good service from any shop in my life. As long as I am alive and living in the area, I will always come here and also send my family there.
Ryan R
I had been taking my vehicles here for maintenance and tires for the past few months and they are the best auto shop I have ever experienced. Very affordable and all the staff (mechanics included) are extremely friendly. I won't take my vehicles anywhere else unless absolutely necessary.
Cindy Brockette
Until yesterday I have always dreaded the purchase or maintenance of tires and have put it off until I created even more issues to deal with. Now I can say that I look forward to my next trip to Hermitage Tire Center. Not only were all of the guys knowledgeable about their products, they searched for discounts less that what coupons could have saved me, and did it all with a sense of humor. Truly a fun and surprisingly fast experience. Thanks guys.
Del DeVries
Good service from folks that work for you on a long term basis. In other words, you get an honest opinion of what you need for safety and value. Trustworthy businesses such as Hermitage Tire Center build a reputation a customer at a time. When I moved here 2 years ago - 3 unrelated individuals gave this business a 5 star + recommendation. And since then they consistently "EARN" my business. Thanks!
William Moore
First, let me provide another view to the 3 star review left by a Yelper, in which vehicle owner who was disappointed for having to wait 2 hours for an oil change. I think the reviewer should change their review to 4 stars because they did receive the work they paid for, warrantied, and only referenced time as the problem. Waiting longer for a job to get done does not justify a 40% reduction in rating. In fact, the time that a person who is unhappy, because of a service completion delay, will spend more time researching another service provider, visiting another service provider, and returning to the service provider to complain of issues, and then repeating the process to find a another provider. Having an understanding of how to take care of a vehicle, and how service centers work, will provide for a better experience, and developed trust, that their car is in good hands.
This is not the type of place that has empty racks where you can pull into and have your car worked on immediately. This place is not an instant oil change business like Valvoline, or Jiffy Lube. This is a long-standing locally owned business, with professional mechanics, and ownership experienced in taking care of customers and cars.
Second, car service centers are kinda like emergency rooms. First come first serve. Estimates on duration to complete service are estimates. Just like life, successes or hiccups take place that wither reduce or increase wait time.
About my car service visits:
I've been taking my 2006 Toyota Avalon (130k miles) to Hermitage Tire Center for about 2 years. For the first 1 year and a half, service included oil changes, tire rotations, pair of tires, and multiple inspections for various perceived noises.
I once had to go longer without my car because a part was not available locally and had to be sourced from the Toyota dealer in Franklin. Additionally, my nuts have not been turned in 12 years, so it took a-lot longer to loosen my nuts than expected. The mechanic had to soak my nuts in penetrant for several hours before they would turn.. If the mechanic tried to bust my nuts loose with a hard crank, may have broken my nuts off the engine block. I would have been without nuts and just bolts. I would have been screwed. The customer service and improved ride made up for the estimated time being extended.
Recently, I spent $1,000, across 3 visits, getting an oil change, transmission drain plug replacement & service, new rear brakes, new engine valve gasket, and new spark plugs.
Every time I have spoken with a staff member, either via phone or in person, I have been treated with respect, and felt like I was receiving honest diagnostics and recommended actions.
From the visits, while waiting for my car service to be completed, I witnessed many times where a vehicle owner walked in, in visible distress, because of a vehicle problem that is preventing them from getting somewhere. Each time, the staff tried to accommodate the customer, even if the mechanics could not get the car on the racks right away. One lady strolled in on the Tuesday before 4th of July, just before at 5:45PM (closing time is 6pm), with a power window motor stuck in the down position. Being 100 degrees outside, and not a service center open for two days, the owner volunteered to tape up the window frame with a temporary window cover so that the car would keep the cold air in the car, and so she could keep her hair from getting ruined on the way to work at the hospital.
I may revise this review later, I just wanted to get this up tonight because I wanted to express my appreciation for their care of my family and our vehicles.
Darrell Chancellor
Darrell Chancellor: They have been my Car Care Center for over 15 years. I not only have total trust and confidence in their quality of work, but more important, I can rest assured that they are honest and trustworthy. I highly recommend them and know they will serve you as well as they have me all of these years.
Wade J Schmidt
Great place for honest vehicle repairs. They are fair and if your repair or beyond their scope, they will tell you. They eagerly stand behind their work. Let's have it, getting your car repaired in an honest way isn't easy to days, but I don't HTC of about as good as it gets.
Sourav T
I have been going there for last 4 years ! All the staff are great there and absolutely no rip off. They always give you honest opinion . Any trouble with my car Hermitage Tire Center is and will always be my first choice .
Chris Rainey
My grandson used my SUV one day and hit a curb that knocked my alignment out and did some damage to the front tire. The tires were purchased at Pep Boys in Madison and so I carried the car to them to replace the tire and to line the front end. The mechanic on duty said that he could not do the alignment as it required shims for this vehicle for which he was not trained on at this time and that I would have to bring it back when their head alignment man was in. I carried it back to them when the mechanic was in and he told me that he could not get it aligned due to the damage somewhere in the front end. He said he could try to get it done but he said it would still not be right so he would not guarantee the work. He told me the best thing to do is to sell the car or to take it to a paint and body shop who could repair any damages to the front end. Pep Boys mechanic told me if he attempted to do it the charge would be right at 200 and no guarantee. So I left and then contacted Midis on Lebanon road as they advertise a front end special. I told the manager there before I carried it to them that this vehicle requires shims to align the front end and if he could give me an estimate of the charges after he checked it out. He was very courteous and helpful and set up an appointment for me to come in. when I arrived for my appointment he quoted me 89 dollars for the alignment but I reminded him of our phone conversation that I wanted to see if he could do the work and give me an estimate after he got it on the rack, so he reprinted the order for no charge and put it on the rack to get a vision of the estimate. Now I had told him about my grandson hitting a curb so shortly later his mechanic called me back to the car and showed me some loose movements in the ball joints which frankly were very little play at all. then the goes on to tell me that this and that need to be repaired before he can do the alignment. So I had him to give me the estimate for all that he said it needed. He printed me out a form for 930.00. I said thank you but no thank you. So at my last attempt to get another opinion, I looked on line and found Hermitage Tire/. I called to see if they could check it out to see about the alignment since it required shims and to give me an estimate of the charges after he looked at it. He said absolutely and to bring it over which I did. He was very helpful over the phone as I told him about my grandson hitting the front end and doing damage to the tire and alignment.
Upon my visit the people greeted me with great customer service in a very professional and very friendly way, They got it on the rack and within 10 or 15 minutes the mechanic came to me with paper in hand and said the front end was checked out and it is very sound and no unusual items were found that would cause any problems with making the alignment. He quoted me the normal rate for alignment and what it would cost to shim both side of the front end which would be 160.00 with a guarantee for 6 months. He assured me that it would be right. I had them to do the job and it was completed within an hour, He printed out the report of the alignment showing before and after from the computer graft. I was totally impressed with the entire operation and friendly and most courteous service I have ever had anywhere. These people are tops in my book and they will have my business forever because I know they are trustworthy and honest to give you the best price and service without price gouging. They know their business and show it.
Wilburn Baker
Finding a car repair center or any business you can trust wholeheartedly is extremely rare. So glad I happened to give Hermitage Tire Center a try. Brandon and everyone at HTC are completely on the level. Couldn't be happier with the work and I never leave thinking I might have been over charged. They have my business and I will continue to refer them.
Brent Byrd
I go to Hermitage Goodyear at least once a month for something with maintenance for our family vehicles. I have been going here for many years now and the staff from BK, Brandon, Ben, John and the whole gang are always straight up honest and helpful with all of my vehicle needs! I would not go anywhere else! These guys are top notch superb and are always a pleasure to work with!!
Jennifer
Got tire change and tire repair here. The staff was super nice and they got me in quick when other places couldn't. Good price for the tires as well . I will definitely will be returning and I definitely recommend this place to anyone !! Thanks guys !! Y'all rock !!!!
Seonmi Jang
It has always been pleasant to take my family's cars here. For people like me who don't know much about cars, it is such a relief to have somewhere I can trust. It gets busy there sometimes, but that comes with popularity.
raccoonfacebree
Hello, my name is Joseph S. Today I frequented the Hermitage Tire Center, located at 4605 Andrew Jackson Parkway in Hermitage, TN, in order to purchase a set of four new tires, a full synthetic oil change and a front end alignment. In doing so, I had the pleasure of engaging with a representative of Goodyear by the name of BK. I found this gentleman to be the very definition of a consummate professional. BK was warm and inviting and informative to any and all questions I posed to him. I was able to retrieve my vehicle at the exact time BK indicated. I would also like to reference an additional employee of Goodyear, this gentleman's name is John S. I found this gentleman to also be a consummate professional. I am a longstanding, loyal customer to Goodyear, and will continue to be, primarily due to the exceptional customer service that was afforded to me today by these two representatives, BK and John S. In closing, I am a thankful and satisfied customer.
Sincerely,
Joseph S.
Ellen Miller
Absolutely love this place and cannot say enough good things. The guys are extremely friendly and they are so honest about what work needs to be done and what doesn't, which in my experience is very rare for any kind of mechanic shop. Even their waiting area is inviting.
Pete Nikolai
I've been having my cars maintained at Hermitage Tire Center for over 20 years. The prices seem fair, the guys are friendly, and the waiting area is comfortable (free Wi-Fi) - or they will give you a ride to work or home if it's not too far...
Leah Fletcher
The guys at this location provided phenomenal customer service! I came needing a new set of tires and the team came to an issue but were honest with me and sent me in the right direction. I highly recommend Hermitage tire for this area! Ask for Matt or Ben!
Matt Seaton
I'm so appreciative of the guys over at HTC. The quality of their work is only matched by the quality of their customer service. Such a relief to be able to walk in to an auto shop and feel welcomed and at ease.
Regi Cat
I have been doing business with Hermitage Tire for over 15 years. I will only take my vehicles there. They are a very honorable business and I recommend them highly. Never had any problems with their service, support and customer care.
Hailey Bethel
I got my tires balanced there awhile back, I had a toddler with me and they completely catered to that. Something that I figured would have taken upwards of an hour plus only took them 20 minutes to do. I was in and out and on my way. They were absolutely wonderful and I'll be coming back to this place regularly.
Susi Willlis
We have used HTC for many years and I always feel like they care about our cars and us as returning customers. Very very happy with their service. When I walk in the door they remember who we are and our cars, this means a lot.
Kenneth Page
Today Ben and the guys saved us at 360 Athletic/formerly Mount Juliet Taekwondo. We were headed to Nashville Shores on a field trip with our Summer Camp kids and a tire started to go down. Not only did it get fixed they brought the bus back to me at Shores. We never missed a lick. Wow, service, service , service!!!!! The best of the best!!!!
adam hyde
No one in the business has more knowledge than these guys. Best prices best work best everything. No one compares to them. All other shops should base their business structure on HTC. I might go slash my own tires just so I can give them more money. You won't be disappointed!
Don Wiley
These guys are the best in attitude, professionalism, and quality. They replaced my tires and front end parts and an alignment. This was no picnic. This was a 1987 Dodge truck from Detroit. Lots of rusted bolts. Great job. On time. Fair price. Drives great. Special thanks to the tech...R.P. I think.
Chase Davenport
During my visit, I was helped by John at the Hermitage Tire Center.
John and his coworkers thoroughly described how the alignment on my truck was off and what steps were taken to resolve the issue, which included the team going out of their way to rotate my tires at no additional cost.
A problem I find with a lot of mechanics is they are condescending to their customers who don't know what every mechanism of a vehicle is called, what it does, and how it's fixed. I.e. if you're not a pro, you're an idiot.
These employees were welcoming and treated me with respect.
I will definitely return to the Hermitage Tire Center.
Felicia Roberts
The guys over at HTC are always helpful and trustworthy not to mention friendly. I appreciate that they are respectful and informative as well so that I know exactly what I need. Great job!
Aaron Thomas
First time at Hermitage Tire Center and I can not say anything negative about this place. Brandon, BK, and the rest here are incredible. I will never go back to Discount Tire again, Hermitage Tire Center is a no nonsense way to get practically anything you need done to your car!
Annie
My family and I are from Wisconsin, we stopped at this location to get a noise checked out on our vehicle. Our tires were purchased from a corporate GoodYear back home. This location went above and beyond to get our issue fixed! Everyone was very nice and friendly. Thanks, we appreciate all of your help!
FL4T_VB
Excellent service and very honest! I brought my GX460 in for a tire repair. They were very fast and got me back on the road quickly. Highly recommend these guys! 😎👍 …
Lesli Oliver
Hermitage Tire center is very professional and easy to work with. They are always very friendly and helpful in finding me the best price. I will use them over and over every time.
Michael Lucas
Great personal and professional service/company. As a business owner, my wife and I can tell that the owners and their staff aim for the best all around service. From their equipment to their dedication in all that they do, we would strongly recommend them to who we know. Thank you, guys!
Mike Smathers
This is my absolute first choice for any auto repairs my wife and I need. They have a long history in the community and maintain the highest standards of quality. A terrific group of absolute professionals.
mike willis
I've been coming to HTC for years for service on my Mini Cooper. Brakes, tires, wheel bearings, oil, etc... They are without question the finest, most professional shop I've ever had the pleasure to work with. I choose HTC over the dealer every time. My highest recommendation... Thanks HTC!
Carlos Samaniego
Great customer service. I have done 2 different types of services and I am very satisfy with both jobs done. I strongly recommend them for your car maintenance and repairs.
Lauren Delius
My family has been taking our cars in to Hermitage Tire Center for years. The employees are kind and honest and I'm always amazed how good they are at remembering the names of customers.
Becky A
Very pleased with service. Everyone was very courteous, it was affordable and the wait wasn't as long as with some others I've experienced. They also didn't look for "bogus" things to replace just to make commission. I actually was able to get the service I asked for and only the service I asked for. I plan to use them in the future on a regular ongoing basis.
Hardison Moles
I love doing business here. It is the only place I trust for tires. Brandon Adcock is excellent at what he does as well as everyone else who works here. It is by for the best place to go for any work on your vehicle!
Ryan Bexley
Very informative and Polite! Service is quick and painless. Location is great because there are things to do while you wait for service to be done. I highly recommend coming here for your auto needs!
Dolores Brady
The crew of Goodyear of Hermitage are great and Awesome customer services. Respectful and listens to what concerns you have.
Johnna Briley
These people are the best I had a flat and they were so nice and helped me
Daniel Nordstrom
Outstanding service. I showed up at the end of the day without an appointment, but they were still able to take care of my car. Strongly recommend.
Judy Bourgoin
I just want to say thank you to everyone at hermitage goodyear. They provide great service and are always helpful. They go beyond the scope of customer service. Keep up the good work.. I would highly recommend them!!
Mike Carter
Great and fast service. Great pricing. Did an amazing job on my alignment after I put 36000 hard miles on my car over the last year
Rebekah Chesney
The owner is a stand up guy and believes in making his customers know that they are important. They helped us while we were traveling through the area and we are appreciative for the great customer service that was displayed!
Liz Love
Excellent service here at Hermitage Tire! They took care of everything I needed and were very helpful. Thanks Stephen for the suggestion! I will be sure to come back!
Tess Frizzell
Benny saved my day 🙌 Valvoline couldn’t get the bolts off to replace my blinker light and sent me over here. Benny got them and was SO helpful!!! …
jo john
Love my new mud terrains. Great price for 5
LJ Stone
Always happy with the service here. The guys are always personable and professional. Earlier in the year when I had a broken foot, they went above and beyond to help me in and out of the store. Very appreciative.
Linda B
Yesterday (5/09/2016} I had what I expected to be the ruination of a great day in the midst of our vacation. However this fantastic business took care of us in record time even though we didn't have an appointment, nor had we ever walked in their doors before. We had our brake problem diagnosed & fixed in about an hour and a half & we were on our way again. For all of you local people you are so lucky to have a business so thoughtful & caring in all that they say & do for we noticed that it didn't matter who came in the door or what they wanted, each person was treated with the same kindness & consideration. If we ever need any automotive repair again while we are in or around the area you can bet we will return. Thank You again so very much!!
Jodi Dédéyan
We have been using their services for several years and have 4 kids with cars. I trust everything they do and you will not be disappointed.
Ryan Scott
I never expect perfection. However, it is a joy to be served by the team at Hermitage Tire Center as they truly strive for perfection, which always results in an excellent experience. What more can you ask for?
Blaine McKinney
HTC has always been so helpful. They do great work and get you in and out as soon as they can.
Parth Majmudar
Been coming here for years. These guys are super friendly, honest, and fair. Best customer service, hands down. They do good work.
Bryan Wheeler
Goodyear @ Hermitage Tire replaced the spark plugs in my Hemi for half the price that the dealership quoted me, plus they gave me a ride home while they worked on my vehicle. They Rock.
Mary Jane Nimmo
What a nice group of young men. So polite and actually act like they like their job and helping people. And they like each other. What a refreshing customer service experience!!
Surendra Kumar
I have been a customer here for over twenty years. Brandon, Ben and the crew here are efficient, trustworthy and a pleasure to do business with.
Holly Pullum
Even with a long wait a few days before Christmas, the guys at HTC were so friendly and accommodating and made a 3 hour + wait completely bearable.
Q Polk
This is THE best tire shop I’ve every had the pleasure of working with. Friendly service staff and quality work.
Mandy Cook
Such a pleasant experience. 5 out of 5 on Service, Friendliness, Price, and Atmosphere. Call ahead and book an appointment.
Holly Ramey
Steven and Matt have made my wait for an oil change very entertaining! Such a friendly and helpful atmosphere!
Crystal Caviness
I trust everyone at Hermitage Tire to be honest and fair with my car repairs and maintenance. Although I moved from Hermitage, I drive across town for their service.
Eli Kuhels
Didn't have my tires in store, so they ordered them, picked them up, and put them on for me in a span of about an hour and a half. Total badasses
Lee Ledford
The guys at Goodyear are awesome i will take my truck there again great service
Zach Smith
Awesome staff very personable and extremely friendly! I wouldn't go anywhere else to receive any service they provide.
Ben Fehr
Extremely friendly, excellent customer service, excellent work. Will be returning for all my future maintenance and repair needs!
Pam Scoggins
Great service and friendly staff, Thanks to Matt and all the guys who stayed late to get my oil changed!
Monte Akin
I will definitely be using this business for all the tire needs of Mantis Building Services. Thanks !
James Pedigo
Can not say enough great about these guys Matt, Ben, and Mr Massey. Are awsome and is great to work with.
Derrick Harris
Had a bad experience, but after talking to the owner/manager he made it right. I'm now satisfied with repairs.
Katie Newbern
Extremely good customer service! Will definitely return to do business with them.
Michele Lee
Knowledgeable and friendly team!! Comfortable waiting area. Honest folks that don't over charge. :)
Larry Jackson
I Was Very Pleased With Their Customer Service They Were Very Busy When I Went So They Gave Me A Coupon For The Extra Wait!!!
Tawana Mitchhart
Always phenomenal and friendly customer service. They treat you like family here.
Ruby Burnett
The people who work here are very courteous, and do wonderful work. The prices are reasonable.
Carlton Capps
Always helpful and very courteous. They give it their best and enjoy what they do. Quite the rarity these days
Black Knight
Always too service with these guys. They’ll treat you right. Been coming here for 15 years.
Samuel Redden
Always a pleasure. Not only are they nice, they are also well skilled.
Shelia Butler
Best tire company around! Fast and Friendly Service!!
Steve Burris
I've been a customer there for over 25 years, great service, great prices and a great team!!!
Joey Dixon (All-Tech Innovations)
Great service and well worth the drive from Gallatin. The service went above and beyond.
brandon costley
Best customer service I have ever experienced. Good prices too.
Berend Schnabel
Had a great experience. Reasonable prices and very nice people.
J G
I never go anywhere else! Brandon and his entire staff are the best.
Ruby Parker
Friendly Company and very professional people. Their like a family Company for the community.
K
Super fast service, fair price, and they fix the problem correctly the first time!
Fred Scott
Very helpful and quick service. Would highly recommend using this business.
Jason Haley
Best place around. Honest and reliable. Don't go any place else.
Sean Giovanni
Fair prices. Excellent customer service. Quick turnaround
Mark Ohrin
2 new tires installed, great service
David Walker
We are from out of state this is the only place that could get to us
Jeffrey Davis
Awesome service. Great prices.
Brian Suttles
Fast friendly service at a good price
Tim Bridges
Got it done with great & fast service!!! 👍👍 …
Becky sr
Great service , customers service was excellent.
Steve Clarke
These guys are awesome!
Robert Hoyt
Thank you
Norman Rogers
Great people and service.
Remmington Caldwell
Good oil change
Gus Artavia
always awesome!
Tyka Webb
Love everybody here
REGINALD MAJORS
Oil change
Judy G Roark
I can’t say enough about how great everyone was to me and my Mom! Mom had a flat earlier that day, so we went to Hermitage Tire to replace her tires. Everyone was so friendly and helpful, and they gave us a really good deal, AND, they finished earlier than promised! I would strongly recommend Hermitage Tire Center!
Donna Jarrell
This place is wonderful! Good prices and terrific service. If you need new tires, an alignment, oil change or new wipers, I can tell you that this is the best place to go.
Troy Smith
Steve Young
Lindsey King
Tricia Johnson
Kelley Williams
Brenda Demastus
Raj Majmudar
Cece Crutcher