Reviews of Victory Auto Service & Glass. (Auto Repair Shop) in Minneapolis (Minnesota).
Victory Auto Service & Glass
8098 Brooklyn Blvd, Brooklyn Park, MN 55445, United States
Description
Information of Victory Auto Service & Glass, Auto repair shop in Minneapolis (Minnesota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Victory Auto Service & Glass
Sunday
Closed
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
Closed
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Reviews of Victory Auto Service & Glass
Tammy Larson
Jordan was so helpful and patient! I needed new tires and an alignment and he got everything taken care of within 2 days. BEST customer service and cost was within budget. I would highly recommend Victory Auto for all your auto needs!
Nancy G Smith
[See Edit below...
The original - Today I had an oil change scheduled ahead of time for our vehicle which they said take about 45 min. So, I walked across the street to the coffee shop to wait it out over a cuppa.
2 HOURS later they finally called to say it was ready. 2 HOURS!
The waiting room did not smell like oil...that got them 1 star. And they were polite...second star.
[The rest of the story - I should know better than to do a review in the moment!......In the future we'll have to continue to plan to leave the vehicle overnight and pick up the next day before they close. We have done this successfully in the past. So, adding 2 stars because they completed the job successfully and we should have used the overnight plan like we have in the past.]
Tyler Cruikshank
Very generous and kind! I had a nail in my tire and I came in just needing someone to quickly throw my spare tire on and they were able to quickly do it for me! Defiantly recommend!!
Sarah Coulombe
Kade was the main person who helped me, but everyone here is great! I had them inspect a car I was looking at purchasing and asked if they could walk me through the car and things to look out for and they did just that! I picked them based on Google reviews and they lived up to them! Even though I don't live in the area, I'm definitely coming back to them for general maintenance and oil changes!
Jessica Graber
I was able to get my car in right away,they were very polite and even took money off my bill. I would definitely recommend them to everyone. They also went through my entire car and told me what needed to be fixed. Great place to bring your vehicle.
Kaden Inman
Went in to get my brakes checked and they found and fixed the issue immediately. Fast and professional!
Betty Hoernemann
Very friendly and helpful.. explains reason for repair, if it can wait or needs to be done soon, auto team always pleasant very helpfull. For longer repairs and if they can they will give u a ride home or a loaner to use...Thanks Mike
Dr. Samuel Rinehart
Great service! Even had a miscommunication with the price quote and it was handled very professionally/credited back to me. I'll be returning for sure!
Moverns in Motion traveling vlogs
Big shout out to Matt. He help work out an issues. He was patient and understanding . Than k you for helping me go on vacation without any issues to worry about!
Alex Vanderwarn
Bought a set of tires here over the summer and one ruptured recently. Called Victory to see what could be done, and Mike told me the tires might be under warranty and to bring my car in so they could see if they could help. By the time I got to the shop, Mike had already ordered a new tire and had it delivered, and I was on the road again after 20 minutes, at no cost other than the warranty for the new tire. This place is the soul of integrity, highly recommend doing business with them!
Rosa D
Victory always does a great job getting me in right away and making sure that my Yukon is well maintained. Their prices are spot on and reasonable.
Recently I had a repair emergency and called them right away. They had a tow truck ready to pick me up within half an hour and my vehicle good as new within a couple hours.
I’ve had bad experiences with past shops wanting to charge or make me wait days to have an engine light checked. As a busy mom of three, I appreciate knowing that I can rely on a mechanic that prioritizes my concerns.
April St Hilaire
I called to get my car in at 1:30pm, I got in the same day at 3:00pm. They had my car up on the lift and fixed within 20 min and did not charge me!!!! Like what? Thank you victory!
Allison Royce
I was on a trip driving and my brakes needed immediate attention. They got me in and out in one afternoon so my trip wasn't delayed. Fair price & respectful professional staff.
Zech Speros
I’ve taken 2 of my vehicles here already. Both times after looking at my vehicles they were honest about what required attention and what could use attention/wait to replace a little bit later. I’m sure I received great pricing on my services because I trust them to give me their best. They are a Christian-based company and as a Christian myself I feel much more relaxed about bringing my vehicles here for servicing because I trust a company that stands for what God stands for. I’ve brought my vehicles many different places in the past and a number of them I haven’t had great experiences at. So far at Victory Auto I’ve had nothing but pleasant experiences with Eirn and Brian and experienced great work done by the company. Thank you, Victory Auto! Keep up the great work! God bless you guys!
Michael Eibes
I would highly recommend, great staff with quality technicians. I am greeted with a smile an I leave with a smile. Honesty with great passion of service, auto industry knowledge is the best I’ve seen. This shop is my go for all of my auto needs. Thank you Chad & Mike !
Kathrynn Johnson
My battery died on me and I found Victory online. Other positive reviews helped me decide to try them out and I'm glad I did!
Mike at the front desk helped me understand my options and was very friendly! It didn't even take long to fix. I went back in for an oil change a week later and was delighted to talk with Mike again, who knew who I was when I walked in! I usually hate having to do anything with my car as most auto repair places treat me like I know nothing and try to up sell me on things I don't need. But Victory was different! I look forward to working with them again!
Cassy Porter
I have taken my older vehicle here and had an amazing experience! I recently bought a new car and when the check engine light and other messages pop up, I decided to go where I trusted! I was concerned there may have been more issues to my car than just replacing the fuel cap. They recommended where to get a quality gas cap to replace and let the system clear before running a full diagnostic only to find no larger issues. If it didn't clear, they said to come back for a diagnostic. I recieved a call checking in to make sure everything was okay and that the light had cleared. It was incredibly kind and thoughtful for them to just check in. All is well with my car, and they made sure I was getting the best customer service with the best price, which ended up being nothing during this visit! :) I highly recommend this place for helpful, knowledgable, and caring service.
Lana Anderson-Kuchynski
We brought my step daughter's car in for repairs and Jordan was friendly, professional and just took care of it. Victory got her car up and running quickly for a fair price. Definitely trust them for future repairs!
Kang Khang
Tim and his team were very professional. They were able to squeeze me into their busy schedule. My mom was visiting and needed to leave the next day. They got the tires ordered and installed by noon the following day. There were a lot of other fixes that were needed, but they didn't pressure us to get them fix. Tim was very honest and told us my mom should make it home fine. She should get it fixed ASAP where she is from so she could utilize the warranties from that shop if anything went wrong. I sincerely appreciate the honesty and understanding. They didn't take advantage of the situation. I would go there again.
Shaniqua Edwards
I have had my vehicle's serviced at Victory Auto Service for a couple of years now. The prices are great, I get coupons like once a month, and they're thorough with their work. I've yet to encounter any issues with their work, that's why I've continued giving them my service and refer people to them. Today I got my Lyft inspection which went great, I was thankful to have my inspection where my vehicle's had been serviced before. The only recommendation I have is for the staff to greet customers upon arrival versus me greeting them, which has happened on more than one occasion and because I worked in retail that's very important to me.
Kecia Anderson
Every service provider there was invested in their interaction with their customers. I was really impressed with how nice everyone was. I overheard a technician offering an explanation to a customer regarding her car issue. It was delivered with care, concern and an obvious tone that he was truly working to solve her issue. I was there for a vehicle inspection--they answered questions regarding my brake pads and tires. They even fit me in for an oil change! Perfect visit. I will definitely go back and hope others who read this will give them a try.
Char Kennedy
I called Victory Auto Glass late on a Thursday to see if they could replace my windshield the next day, I wasn't expecting they would be able to do it on such short notice. They not only got my windshield replaced, but they dispatched a tech to do the replacement at my work. They were provided excellent customer service and great follow up. Great experience overall and would highly recommend them!
Kathy Johnson
Got an inspection for Lyft and they got me in quickly. They were very professional and friendly.
Becky Connors
Jordan and his team at Victory Auto go above and beyond for their customers. I have been stranded in the middle of nowhere and called and they had all of the solutions ready for me. Their concierge service has helped me when I’m too busy to get my car there and needed to work. I cannot recommend Victory Auto enough and refer all of my friends and family to them.
Matt Otto
Awesome place! Our family has been taking our vehicles to them for years. They are fair, friendly, and very knowledgeable. The free loaner car is very helpful too. I can't tell you how many times I would have had to miss work if they didn't offer the free loaner! These guys will make sure you know everything about your car. They don't fake or half-heart anything. Nobody beats Victory!
Peter Haas
I love these guys. They are super professional. They give recommendations on future repairs to prep for, rather than smooth-talking you into repairs you don’t really need. I feel like I can really trust these guys to give me an honest opinion on things. There’s been numerous times when they were generous to me and my family. So I would definitely recommend this place for your regular car repairs.
Jesse Jennings
John was very professional and informative while replacing my windshield. I will recommend your company. Setting up the service over the phone was easy and stress free
David Olson
Great guys and fast service on my vehicle inspection.
Paul Wright
I needed a simple fix. They booked me in for 10 am and I was back on the road just after 10.30. $85 was money I'd rather have kept but close to minimum hourly rate I guess.
Jessica DeFilippo
I have had experience with the Ham Lake Victory Auto and had nothing but good experiences with the team there. My newer MINI is falling out of warranty and dealership pricing is too expensive. I have returned to Victory and what I love so much about their staff is never once am I talked down to and that goes such a long way in my world! Thank you for great service and respect!!!
Julie Kowarsch
I had my 2011 Chevy Equinox in today for a bumper to bumper "peace of mind comprehensive inspection". I was very happy that there wasn't much wrong compared to the list of things I brought to their attention. Also from what I had been hearing. So pleased with their service that I continue to go back for all my vehicles needs.
Jennifer Waldvogel
my safety is always their #1 concern. cant beat their customer service and friendly, respectful, caring staff. i know that they will always be there for all of my auto needs and have been able to count on them in emergency situations to put my mind at ease and know that we will safely figure out the problem at a price i can afford with free loaner cars and shuttle service! dont know what I would have done without them at times.... thank you victory auto!!
Andrew Carlson
Been here a couple of times and will now consider them my mechanic. Nice people, honest consults, and reasonable rates!
Mary Soto
The service was really fast, I was surprised because I’ve waited much longer at other places. Also it was affordable. I am definitely going there again.
s kuspa
Love the friendly, honest and professional service I receive every time!! Brian, the Service Manager does an outstanding job. His team is so knowledgeable Keeps me inform all the time just very down to earth. Explains alI the work that was done and educates me. I love that. I have been going to Victory Auto for 5 plus years and no disappointment. Prices are fair. Take it from me, don't take your vehicles to the dealership to get your vehicle done give Victory Auto a shot!
Brett Bergene
First impression was very good; clean, welcoming, and very helpful in asking/diagnosing the issues I was experiencing with my 2005 F150. Brian was clear that the issue may result in their having to keep my truck overnight, but he was quick to offer me a loaner in case that happened.
I received a call within two hours diagnosing the problem, and Brian clearly explained options and advise.
The repairs came in just under the quote, and I am very happy with the results. Everything was handled very professionally!
Lauren Gaye
They were very friendly and helpful.
I wanted to do a full on inspection on my car because I'm going on a road trip. It was very quick. Their popcorn, water, soda, Made me feel super comfortable. I got homework done while I was there !
Thank you guys so much! From phone to floor your customer service is great.
Jesse Columbus
These guys do great work. I have brought my car in twice for some major repairs and these guys are reasonable and friendly to work with. My car had some extensive front axel damage and they helped find used parts to save money on it. There wasn't anything hidden on the quote or any other up charges. The second time they did my evap system and bearing and exceeded expectations with diagnosis and getting the parts ordered in. A great team to work with when your car doesn't want to run.
Claire Gillespie
The staff at victory auto are honest and caring. After my Honda broke down on the highway they looked at my car right away since I was out of town and passing through. My car sadly wasn’t repairable but they gave me a ride to the greyhound bus and even offered to give me a ride to Chicago. Very helpful and made my situation easier in so many ways. I highly recommend them! Thank you!
Drew Worthing
I experienced a car emergency and happened to end up in Victory's parking lot. Im glad thats where I landed because I was incredibly impressed and will be using them in the future. The total cost was less than the quote due to them finding a deal on a part, and the quote they provided already included labor and tax. No surprise fees or upcharges! They also provided a free loaner car, so no dealing with rentals or extra costs!
Kameron Boike
Brought my car in for some serious work. They did an excellent job and took care of the vehicle in a very timely manner. If you're in town and need an honest mechanic this is the place to go.
Steven Beaman
My wife and I have been customers at Victory for a few years now. The service and work by this amazing team is so refreshing. They are very honest in their recommendations and will not try to over sell service that isn't needed. If I can't afford something they recommend , they aren't pushy. I highly recommend this business for any auto needs!
Thanks Victory for being our trustworthy and accommodating service/repair team!
Steve & Jodi Beaman
Theron Fraser
I have used Victory Auto for many years now and have been absolutely delighted with the quality of service they provide at the Brooklyn Park Store. Brian and the rest of the staff are extremely helpful and are more than happy to discuss the service problem I might be experiencing or the solution to a problem that exists on my automobile. Only once was there a time I had a problem with a "fix" Victory Auto provided and it was cheerfully corrected within minutes my return visit. Thank you Brian and the entire staff at the Brooklyn Park Shop for your excellent service. I'll be back!!
Richard Williamson
I have taken my vehicles here for a while now, for oil changes, tires, breaks and so on. They are always friendly and professional. They keep me up to date on what needs to be done and when it is going to be done. They are honest and upfront, I will continue to go here for hears to come.
Kayla Grack
Victory auto helped me out when my car wouldn’t start. They found out after taking a look it was a recall issue and immediately let me know and put me in contact with the dealership they partner with so I could take the next steps! Bryan was very helpful and also very enjoyable to talk to each time I needed something and very polite! Thank you guys!
shawn hougo
Would have given them 5 stars if they weren't so expensive. Example: Changing one headlight on my Chevy Traverse cost $75 at this place and would have cost $25 to change the same headlight at Valvoline.
Honest (no. Really.) You know it's fixed after they fix it. I've been going there for over 2 years and they have never given me any problems.
Haley Fernandes
The woman at the front desk is really sweet and caring. The first auto shop I've been to where they generally care about the customer and not out to get your money at all. I'll never go back to a different auto shop, honestly. I went in for an oil change and they ended up helping me with my broken lights for free. Genuine people and cheap prices :)
Steven Gonzalez
Steve was great when checking me in and took care of my inspection quickly. Had awesom customer service and let me know what to look out for on my new car. Awesome service from and awesome guy! I hope to come back soon for my other needs!
KaterTater K
I have been to Victory NUMEROUS times. As a women sometimes I get nervous auto places are going to take advantage of me. Victory doesn't!! I can walk into any of their locations with confidence knowing I am going to get the best price and best service. Not to mention their employees are always friendly, helpful, and very knowledgable.
Victory Auto I would highly recommend to everyone.
They truly are First Class when it comes to Auto Services & Glass.
Thanks Victory for always taken care of me with dignity and honesty. I will always be a loyal customer to Victory!
Darlene K Cook
Steve was great at helping me pick out new tires for my Subaru. I didn’t realize they were due for a change and they let me know when I was in for an oil change and before the winter roads got bad. Great service and everything went smoothly. I love this place.
Brandi rogers
They were great and I would definitely go back
Barb Hall-Tolbert
We go out of our way to go to Victory Auto when we need car repairs. They always greet us, and give us a thorough description of the findings after looking at the car. Once they get the go ahead, they complete the work in a timely manor and it’s on point with the cost stated prior to repairs. Another perk is a loaner car when needed which is nice as we only have vehicle! Thank You Victory Auto for a job well done, again!!
Becky Connors
Victory Auto is simply the best. Jordan and staff are so amazing to work with and goes above and beyond what they need to do. I highly recommend and trust them for any of my vehicle needs.
Lola Thompson
Outstanding service! The employees were very friendly and out going. They made you feel important. You can tell they take pride in doing things the right way, and informing people what was done on their car. I will always bring my car to Victory with service like that!!
Tori Rolfsmeier
My interactions with Mike & Brian and the whole team at Victory Service & Glass in Brooklyn Park have been nothing but enjoyable. I have never been loyal to an auto service location until now. Everyone here is knowledgeable, efficient, and informative. I truly feel like they want me to be informed about my car before making a decision. And on top of all this, their rates are great. I'm sure there are cheaper options out there, but I will continue to bring my business here.
Chris Otto
Victory is one of the best Auto Shops in the Twin Cities. Very good service and the people who work there are awesome. They are honest and personable. I wouldn't trust my cars to anyone else.
Christy Carr
Excellent service and they even offer to lend you a car while they work on your vehicle. I really like the friendly staff at the Brooklyn Park location. They always take the time to go over every detail of the invoice and help prioritize what needs to be done.
Mark JH
Today I had to take my car in after finding out that my break lights weren't working. This is only the 2nd time I've been to a shop since the first time I ever went to a shop (located in St. Cloud) for a simple oil change I was quoted nearly $700 in repairs, I never did their recommended repairs and never had a problem until now, that was 5 years ago. The Victory Auto crew, mainly Jordan Matt and Brian Schauer made me feel very comfortable and very confident with the problems and solutions they were providing me.
Brian was the main relay contact between the mechanic(s) working on my car and telling me what was going on. Each time he would speak to me he would go into great detail to demonstrate what was wrong and ended each conversation with my options for proceeding. Never felt pressured and didn't feel like he was inflating any prices or exaggerating any problems. I was given time to think about what I wanted to do without Brian trying to capitalize on my situation by trying to pressure me into doing things while I took my time to think. That's very important to me and I bet most don't even realize that sales people do that.
What gave me confidence was that before bringing my car in I did my own research on what was wrong and Brian’s report told me exactly what I had suspected and I never told him what I believed to be the issue. This to me shows great honesty, which is rare in auto shops. My issue was an electrical one, which are the worst kind since you have to spend so much time testing and checking all the wires. This was a job any dishonest shop could have run with in order to rack up labor costs. I fully believe Victory Auto treated me fair and didn't rack up labor time for the testing period.
In the end I was able to bring my car in at 8a.m and drive it home same day. I opted to stay at the shop the whole time and was able to not only see how they operate but how they handled walk in customers and how they talked on the phones. I never once heard them speak bad about any customer, never complain and only heard sympathy from Jordan and Brian when they had to deliver the cost estimates for the repairs/service's each customer needed.
For me, I had a great experience and would/will recommend them to anyone I know.
Sydney Banks
Got a basic oil change for my 2001 Buick. Nice staff. They finished earlier than expected and fixed a small oil leak no charge, which is always a plus. Told me other problem things to watch, but didn't try to talk me into getting more work done. I will definitely go back.
Sueleng Thao
Best service ever! They earned a customer for life! took my car to the dealership and they were overcharging me with with parts that I didn't even need.. decided to get an second opinion so I went victory and within less than 10 min they found out the problem, fixed it and I was on my way!! Saved me 1600$!!! They will take care of you like family! Super friendly, helpful and reliable
Samuel Omokodhe
Steve was very nice and helpful to me! I came to Brooklyn park for a job interview and right after the coolant in my Audi A4 started leaking and the shop closed in less than 30 minutes. He sacrificed his time effort in trying flush the air out that was sucked in my engine when my car got overheated. I can't be more appreciative of a company like this especially Steve. And after staying past his work time, I offered to pay him something for assisting me and He wouldn't even charge me. I would recommend you go there and get the best of advice! Thanks Steve!
Christy Cotner
I took my car in to get some work done on it. I worked with a fellow named Mike. He was extremely professional and went over and Beyond what I had expected. I will absolutely recommend this shop to my friends and family. You can really see that Mike enjoys his job. He has fun with his his team and they appreciate him as well.
Crystal Johnson
I can not thank Victory's staff enough for helping me today. My experience was great for both myself and my daughter. Your staff was knowledgeable and fast. Most importantly you made me feel comfortable as a woman visiting a shop! I would recommend to anyone. Not to forget your affordable pricing!!!! Thanks again
Greg Stoesz
We are many times returning customers. They went way beyond what would be normal customer service to help us limp alone a rear differential issue until we could afford it. In the end the repair was actually cheaper then the estimate. Well done guys! We will be back.
S Holmes
Just want to say thank you to Brian at Victory for the brake work he did. I was able to bring in my own brake pads and rotors and he had them put on and my car ready in less than an hour. Great price and great job.
Justin W.
I normally work on my own cars but the times I’ve brought my vehicle to Victory they have always been nice and professional. They squeezed me in at the end of the day to vacuum and recharge my a/c and it’s super cold now.
CJ (cjnygaard)
My parents have been going to victory auto since before I could drive, and I have now been driving for 12 years and I have never gone to another mechanic. Really dependable service that I trust and they always look over my whole car and let me know of any other issues I don’t notice which I really appreciate greatly.
Jorge Ramirez
Victory Auto is my Family’s Go-To place! In all the times I’ve taken my car to these guys, they’ve always exceeded my expectations. From their communication about the findings on my vehicles to the reliable work they do on my vehicles!
Richard Carroll
Victory Auto continues to take the utmost care of any issues my family has with their vehicles. I can count on them to have my best interest and safety first. The friendly staff who know me by name when I walk through the door to the free snacks, drinks, and wifi service makes my time there a lot less boring.
I trust the knowledge of the mechanics and customer service in all my auto needs.
Other places may have lower rates but WARNING: You get what you pay for!!!
Thanks Victory Auto
Making Master Class
My father was a mechanic and I know cars. They have always been fair in their pricing and I have never felt like they pushed a repair I didn’t need!
My kids love the pop and pocket in the lobby.
Jimbo
Julie Mattson
My engine blew out and I had it towed to Victory. They immediately found a used engine with just 25,000 miles on in. They had it installed and running in just a couple of days. They did an excellent job and I am very happy with the result!
Ray Mulli
I've been going to Victory Auto for years,no matter what car I owned.Now, I don't know any of the techs but what Brian (manager) promises, they make it happen!
One time they repaired a brake light in my wife's car and when it malfunctioned a few days later, they handled it right away and without a charge.
They earn my business EVERY time and continue to exceed my expectations.
Griffin Jerke
Had a great experience and will definitely be back. The service was fast and I felt like I got a great deal. It's never a trip anyone ever wants to make to get a car fixed but it went as smooth as possible.
Charlie & Stacey Houle
Mike Williamson was my contact and service writer. Mike was very personable as he always has been. Seems as though he really cares about me and my vehicles. Thank you Mike!
Ashton Morgans
Victory Auto S & G is a beyond 5 star place for your vehicle needs. The staff is extremely friendly and professional and they don’t try to sell you services you don’t need. I will come back time and time again! Also, I signed up for Lyft and he representive they have there to help guide you through the process is absolutely amazing!
Christina Kankelborg
We came in a few months back because our truck would start then not start. When they diagnosed the problem they found the starter diode was corroded and if it was cleaned it should work. After taking it home 2 days later we had the same problem. We took it back in and they were only going to charge us the additional $40 to now replace the part but no labor, which we were pleased with. While picking it up in conversation we mentioned it's been a rough few weeks...deaths, cancer in the family etc., they were kind enough to not even charge us the $40 difference. We were skeptical of them in the beginning but they turned out to be amazing and not just because of the no charge. They got everything done in just a few hours so we could be using our vehicle again. They are a bit expensive but worth the money to get it done right. Nothing good comes cheap!
Tyler
Took my vehicle in for a Lyft inspection, staff were very polite and time efficient. I just bought the car from my dealer a week ago and they found a license plate bulb out. Very thorough. Would reccomend!
Mike Stenberg
I'm always uncomfortable bring my car in to places for service. They seem to work hard trying to convince you more and more things need to be done beyond what you brought in for. Well, I brought my car to Victory Auto and they fixed what I expected and confirmed some of the things I thought needed to be done well just fine. I'm sure some places would have taken the opportunity to pressure for more chargable work than needed. It was also a huge plus that they had a loaner car for me to use while work was being done. I've been back again for other work and I will trust my car to Victory Auto.
Manuel Gutierrez
I have had both my vehicles worked on here. The staff is courteous and professional. They don't leave you in the dark on the work they have done or need to do. I will continue to take my vehicles here and recommend it to anyone needing an honest auto shop.
ashley Radziwill
Jayson is awesome! Super friendly and does a great job! Victory is an awesome please. I highly recommend it! Especially if you have kids. Kid packs, toys, snacks popcorn. Everything you need to make the wait worth while!
Nicole Chai Britson
Fantastic!!! I was driving through when my car needed assistance, but if I ever move to this area, Victory Auto is where I'm bringing my cars - I've never had a better (or even equal) experience anywhere! Fast, friendly, informative, and definitely customer service-oriented!
Gabe1028
Great place! Always come here for routine oil changes and whenever something needs to be fixed! They have everything you need to keep yourself entertained while waiting for your car to get fixed! Would definitely recommend this to everyone.
Christy Hallberg
Very kind, friendly and knowledgeable employees! Absolutely no pressure to get the service done. They also were very kind in offering me a ride to and from the shop while my car was in there.
Bill Gacioch
Our fleet of vehicles have been taken care of for years by the Victory crew. Always giving recommendations and trying to save us money. We will continue to bring our fleet to them for the years to follow. Oh yeah and thanks for the new windshield! #One-stop-shop
linda phillips
My husband and our dog broke down with the truck in Eau Claire, the staff welcomed our dog and got my husband back on the road in a few hours. My husband, felt it was fast and courteous service. The staff was very friendly to the dog.
Sam
Extremely helpful is the best thing I can say about the place. Always considerate of the budget when prioritizing work and did an incredible job of keeping us in the loop while diagnosing and working. Felt like the staff was extremely eager to go above and beyond. Won't go anywhere else anymore!
David Vanderwarn
I have worked and interacted with Brian and Jordan personally. Both are at the top of their respective fields, completely expert in their professional and personal interactions. I would recommend the folks at Victory Auto to anyone with needs having anything to do with a car, truck, or fleet. I thoroughly enjoy dealing with both of them.
Derek Folk
Victory Auto has helped me so many times to keep on top of basic car maintenance to major repairs needed. The staff is great and I know I'm in great hands.
John Karp
Awesome service! Super trustworthy and honest. They stand behind their work
Fred Shirley
This is the best place for auto work...honesty is one of the trade marks they live by! Extremely helpful in understanding what needed to be done.
Have used them for the past 15 years and will as much as possible...I live in Rochester MN so they need to open a location down here!
steven thao
Very good customer service. Fast inspection in and out. I recommend this place for Uber/Lyft inspection. They also have a 30 days grace period inspection. Also to mention they have free coffee and pops (soda). Can't go wrong there, unless you're already wrong lol.
Brett Konecny
Always satisfied with the work that Jayson Martin does to my cars. I would recommend him to all my friends and family. So friendly and he goes the extra mile to do a good job, actually knows a lot about automobiles too! Go See It!
Chris Gardner
Honesty, integrity, respect, and expertise. One will often encounter a shop that demonstrates *one* of these characteristics. If we are fortunate, we might even find a shop that demonstrates two... The team at Victory clearly demonstrated *all* of these traits. They're good at what they do AND they do it with dignity. They don't recommend work ($$) if it isn't necessary and they know their craft.
We are blessed to have found this shop.
Phil Kutzorik
Had issue with different company and was referred to Victory. They were more than happy to help! They greeted me with a smile, took care of my service in minutes and thanked me with a handshake & smile! Way above and beyond.
Jim Loeffler
Experienced an ignition issue that would not allow spark in a 2000 Honda Civic. Mike was contacted which he quickly responded that a tow truck would be sent and a subsequent diagnosis provided which resulted in a distributor being the culprit. A new one was installed as well as oil changed due to excessive fuel in the crankcase. It was also diagnosed that a wheel bearing was extremely worn and recommened it be replaced. At no time did I feel pressured to have any/all the services performed and it was an overall great experience dealing with Mike at Victory. FYI, I had the wheel bearing replaced too. Will definitely be a return customer.
Michelle R
After going to Valvoline oil and having them break off a piece of my dip stick I went to Victory auto to get the problem fixed, they did a great job. They were able to get me in quickly to schedule an appointment and did a great job fixing my car.
Reanna Fields
My name is Aaron and I took my car to Victory in Brooklyn Park June 11 2016 and this is the best place hands down to get your vehicle repaired. I have been to dozens of vehicle shops in the Twin Cities and haven't had service like this anywhere.
jermille cribbs
Very professional Very helpful overall A1 service 👏 👍 …
Shirley Carlson
The entire team at Victory takes good care of its customers. Quick and prompt service to my car this morning by a trustworthy team.
A special thanks to Jason for all he does to help.
Jordan Kirschner
Victory is amazing! As always they went out of their way, and went above and beyond, to get me taken care of when it fit in my schedule. Top notch customer service for a reasonable price. Thank you Victory!
Marta Spencer
Victory Auto and Glass Repair in Brooklyn Park, MN is always able to accommodate me even if I call for an appointment at the last minute. They are honest, kind, friendly, and helpful. I won't go anywhere else for car maintenance.
Evelyn Staus
I took my vehicle in for an oil change. In addition, they checked for a noise that I have been worrying about. At no extra cost, they looked everything over and reassured me that there are no problems at present. Peace of mind--I appreciate that.
brian schauer
I have worked at Victory Auto for over 5 years now. Jeff and other mgmt takes care of the employees so may take care of our customers. Our desire is to be the best and we are given the tools to make that happen
Theresa Ronning Allen
I had a good visit. I went in for a “peace of mind” check. And that’s what I got. They actually told me everything was fine, and that I just needed my battery cables cleaned. That doesn’t happen too often!
Nicole Beach
I would highly recommend Victory Auto, they got my car in and out in a timely manner, talked to my warranty company for me and got all matters resolved. They always are extremely nice, caring and always perform excellent work!
Ron Brooks
Brian, Troy and the gang at Victory Auto are always spectacular!
They are knowledgeable , honest, and genuine.
Whether it is for an oil change or a major repair, this is the only place I take my vehicles!
Debi Svare
So lucky to have found this place when i moved to the area. Been using them for all vehicle maintainance and repair for years. I give them 5 stars because of their customer service. Work on the vehicles is excellent dont get me wrong, but the respect and friendliness i get every time is what keeps me coming.
Rob Jahn
Came into the Brooklyn Center location and had no appointment. I was on my way on a 150mile trip. They went out of there way to fit me in , on the spot! I was on my way in about 30 minutes. Didn't even finish a full cup of coffee and I was on my way.
Laura Selken
I take my vehicle to Victory in Brooklyn Park and the team there has been so great to work with!! I appreciate that I can trust them to give me honest and fair service with no “sales tactics”.
Thanks!!
Max Otto
My experience at Victory was very well priced and professionally done. I was impressed with the customer service and would recommend going to Victory Auto Service and Glass when you're having car troubles.
John Coyle
Excellent service friendly people pop and popcorn while you’re waiting for your car. I couldn’t recommend a better place. Prices are very fair. I don’t leave feeling I got ripped off like I do some other places.
John Hallman JR.
Fantastic! Very professional and knowledgeable they answered all my questions and more. Service was great , it was quick and completed with care.
Jim Beckman
I have been incredibly impressed with Victory Auto. They looked out for my best interests as much as I do. They do great work and are very honest, which is often hard to find in the auto repair industry.
Lee Eby
Appointment was on time.
Friendly Staff, I had two vehicles serviced
Very comfortable.
They were recommended by my former Mechanic who I used for years.
Jefferson Tabler
Very friendly and professional staff. They have always been up front about costs and estimates and I trust them with my vehicle. Always a pleasure to work with Mike and Brian.
Nate Mannstedt
Went in to get an inspection on my vehicle and it was very quick, along with a very friendly staff. Mike went out of his way to talk to me and help me out on all questions I had! Highly recommended!!
tommy m
They repaired my tire saving me the major expense of replacing it. Explained any questions i had and would highly recommend.
Ken Lindsay III
My wife wanted her rims fixed.....right now. OK.
The guys at the Brooklyn Park Victory Auto not only got me in that day but got the repair turned around in under an hour.
Good guys!
I'm going back.
Ken
Elizabeth Palo
Mechanic Jayson is very knowledgable, friendly and gets your vehicle fixed right the first time. Nothing but great things to say and have recommended him to many of my friends who have been 100% satisfied.
Chris Duppler
I had a used car inspected and they did a complete review top to bottom. great job!
Lucas Spaeth
Brian and the guys at Victory are very up-front and fair. Personally, I really hate going to shops that I've never been to before, because I don't know whether they're going to try to rip me off or not. But I would trust any estimate that Victory gives as a fair and honest estimate.
MisterRaleigh
I have been nothing but pleased with Victory. Brian in the go to guy when it comes to making things happen around there. I have put my vehicle in the shop a few times at other establishments for the same problem. At this Victory I've only needed one stop to solve any problem. From replacing locked calipers to something as small as an oil change, this is the spot. And what Firestone has Victory bucks that you can use as cash on your next oil change or service? Let me answer that one for you... not one. Thanks Brian!
Rosa Arreola
I was very happy with the honesty and integrity and would recommend them to any one. They were quick and efficient. I would give them a 5 star rating , thank you to the managers for great customer service , very nice people.
Advanced Carpet Restoration
I own a carpet cleaning company and one of my service vehicles had a radiator issue because of an antifreeze leak. It was at the end of the day and in the middle of winter. They kept the van inside overnight to keep the equipment and chemicals from freezing, gave my a loaner car to use and fixed the problem the next day. Now that`s what I call service !!
Theodore Swan-Daly
They are very friendly. I have a vehicle inspection done here. They did a thorough job and we're also quick. I will be returning
Jared Reese
Great customer service. Car was in and out, professional work competed in a timely manner. Steve Krube was informative. Will highly recommend!
Aaron Athmann
Jordan and his team at victory auto are great honest people to work with, would recommend to anyone with vehical inspection or repair needs.
Broadway Party & Tent Rental
No one enjoys dealing with any car problem but whenever we have to, we go to Victory! They are PLEASANT with a capital P! They listen & are quick! We've never had a problem they couldn't tackle!
Maryann Schreiber
Amazing, Amazing customer service. I was kept updated on everything they did and never felt under pressure. Definitely 5 stars to Brian and Mike !!!! Goodbye Luther, Hello Victory !!!
Bobbi Grimm
Every time I go I'm treated very well and the service is outstanding. They fixed a chip in my windshield and I can hardly tell is there. I love this business
Greta Witzman
Knowing that I can call Brian Schauer at Victory Auto in Brooklyn Park, any time I have vehicle problems makes the problem a lot less stressful. I call him, we discuss, then he goes above and beyond to make sure I have been taken care of. Brian understands that my vehicle is my business and how important this is to me. He takes the stress out of maintaining or fixing problems. Thank you Brian for being knowledgable, helpful, and being the awesome person you are.
Greta Witzman / owner of Painting By Witz.
Rachelle Page
Victory has done an incredible amount of customer service with me, my daughter and friends. They have always been so kind so fair and so prompt. Thank you so much for all you guys do.
Peggy Hendricks
They told me how long and how much and that what they did thanks so much for not coming back in the middle of your service and tell you find something else wrong
John Richard
Appointments not necessary. I did however make one. Care was worked on fast and completed in a timely manner. The service writers were knowledgeable.
Hugh Byard
They preformed so many quality repairs at such a fair price and such a fantastic job, I will be bringing more of my cars for their special care and expertise . Thanks you guys, and for Stephen for all his help.
Yvette Zona
Victory is awesome! They figure out what is needed for your car to run well with honest and great service! These guys rock!
Timothy Oynes
Professional, personable, reliable and trustworthy service with a smile. I have brought my vehicles here for years and have never been disappointed.
John Arvin
I had a great experience. The staff at victory auto did a very good work on my truck . Thank you for the great service .
Ashley Cornwell
Jayson Martin is the best. Super reliable with car maintenence, honest, and gets the job done. He's the only guy that I will allow to touch my car !
Andrew Roeder
I have been here twice and they have been honest and upfront both times. They don't overcharge and are reasonable. I will use them for all my repairs I cannot do myself.
Will Carlisle
Went to the location in Brooklyn Park. Awesome work on my brakes and some of the best customer service I've had in a long time. I'll be back and will recommend.
cassandra Olstad
Obviously more than I wanted to spend.. But that's basically anywhere you want to bring your car. But they didn't charge to borrow a loaner. I'd come back.. hopefully not any time soon though!
Brandon Garza
This was by far one of the best experiences I've had on anything.Everyone else we dealt with from people moving cars to the finance manager were very professional and informative.
Dyonisia Buleheued Beth Soch
Got a recommendation of where to get our vehicle fixed from friends. They worked with us to get us home after being stranded 3.5 hrs from home. Thanks for all the hard work.
Rebekah Brandvold
Recently moved and Victory Auto in Brooklyn Park is as great as the one in Fridley is! Victory is a great place for women, who don't want to be talked down to but aren't always sure what is wrong.
D Hager
Great service!!!! Great staff.
Kim Sloneker
Experience was great! Very courteous, reasonably priced. Especially appreciate a loaner car! Really worked out great. Thanks
Mathew Ryan
My vehicle is there right now, & I feel better seeing these reviews with such great ratings. I feel more comfortable. I hope they can find out what happened.
Jake Minervini-blue
They Really know what there talking about.
Derick Kelly
Awesome experience, highly recommended for anyone needing auto repais.
Great service, efficient process and Jayson Martin went out of his way to ensure my family and I that we were in good hands :)
Norman Hopkins
They were very professional and courteous
timothy fowler
The customer service was great, fast friendly and helpful. I will definitely bring my car back here .
Brad Dolney
John was great and honest and to the point ,and everyone at front desk were very professional ,will definitely use again if needed.
Luat Nguyen
Very nice friendly staff. Jason and Cassandra doing great job!
Will be coming back for my normal oil change, etc..
J. R.
John got my car window fixed right up, quick and easy, will use again if needed!
Shari Wisen
Driving to the Dells today and got a flat.
Victory got us in right away, nice waiting area and incredible mechanics.
Lauren Jean
Always a great experience at Victory Auto! They’re friendly, helpful, and most importantly, do a great job!
Nisa Original
my pass visit was made right i want to apoligize for being upset from the results of my car was mad my engine went out but the Company made it right ..#HAPPY CUSTOMER
..
SeKayla
I had a quick and great time getting my new tires
Kendra Sacchetti
Brian and Lauren were so nice and took the time to explain everything to me! They made me feel really comfortable to be there.
Keith Bloom
Reliable and personable auto care.
Carrie Phelps
First, Victory has a culture of honesty and trustworthiness. They are friendly, helpful and go the extra mile.
Branden Hudspeth
Some of the best customer service I've experienced at any shop let alone an auto shop.
Henri Mitambo
Great staff.
Very friendly and honest about the work to be performed on your car.
judy spanjers
Easy to get an appt. Friendly workers.
He Used my coupon even though I just barely qualified.
Dar Sun
I ve been there couple of times staffs are really nice and straight to the point they don’t surprise you with hidden charges i would definately recommend everyone to go there .
J Thao
Great service as usual. Got fair quote on replacement parts. Good ole reliable
Christian Knowel
Kelly and staff are AMAZING! I HIGHLY recommend them for all of your auto needs!
Lee Holmberg
These guys Rock, they always go out of their to be helpful!
Jeffrey Gardner
These place has very knowledgeable and courteous mechanics. They helped us when our car engine had failed.
Jon Langerud
Victory has a presents about them that is very trust worthy. They shoot straight to get you back on the road.
Paige Carroll
They're always so nice & kind. I like that they never make me feel stupid for not knowing things & take the time to explain so I can learn.
Andrew Sage
Accurate estimate. Extra effort to get my 4x4 fixed before the storm. Running great now!
Melisa Zamorano
Very professional just all around nice guys and down to earth for someone like me
John Bandy
This place serves my whole family. Very good with men, women young and older customers. They stand behind their work.
Breanna Hederman
Great Service! Polite staff!!!
Peggy Hendricks
Had taken my bug to another shop and they couldn't find what's wrong with it thank you very much fixing my car
InBound Inc
I really appreciate the quick and accurate assessment of the problem I was having. Super friendly staff and a very comfortable place to do business.
Doug Thorson
Victory provides an amazing warranty on their work and stands behind it. Very satisfied.
anne paron
Friendly, informative staff make taking your car into the shop an easy experience.
Rick Joseph
Except for small puddle of oil on right front seat, service was quick & thorough, as it usually is.
Laura Holmes
Jayson is one heck of a mechanic and is always willing to go a mile to help someone an inch! Thanks for your work on my truck continuously jay!
Ann Borseth
Need some work done on your vehicle go see Victory Auto, they will take good care of you.
Mark LaFavor
Great people and super fast service! These guys know their stuff. Highly recommended. Thanks
Tia Kachman
I was introduced to victory through Jordan Cozatt- professional, pleasant and reliable. 5 stars!
Tammy Bishop
Very friendly, good service in a timely matter. Bonus; clean restroom and waiting room.
Aarich Ramsey
Went in for a vehicle inspection and went very quickly. Awesome people at this shop
Dan Jobe
Jayson was my mechanic,he was very knowledgeable,easy to deal with and got me answers right away!
Malik Bush
Great service some of the best mechanics and management I've encountered in the business.
Duey Hoefer
Always happy with the quick, honest service from Brian and his team. They came through again for me today!
Becky Nelson
Each time we bring our vehicles to Victory Auto we feel confident our vehicles are in the best of hands.
Tony Peltier
This is the cleanest repair facility I have been in. Mike is courteous and knowledgeable. This is my new local repair shop!!!
Michelle R
Great experience. Friendly staff. On time. No extra charges or gratuitous upselling.
Richard Tiedeman
My car battery died on a very cold day. The guys got me a new battery within a couple hours and I was on my way.
Josh Sing
Always on point with repairs, pricing and warranties. Staff will explain everything! AAA rating!
Pam Letendre
Excellent. If you have Intokalock, this is the dealer to go to. Excellent service, with the problems associated with this device
Hellen Flores
Great Experience !! I really liked it, they are honest and wont charge you so much like others .
Daniel Opare-Addo
Sorry for the bad review earlier, I had confused you with another shop. My experience here was very good..
Marilee Janssen
They are always very professional and they love chicken sandwiches.
Corey Rouse
I went there to get my car serviced and they did a great job i well be going back and telling my friend's
Karen Boese
Great customer service. I trust them, which is the most important thing to me.
DALE Englund
They are very friendly. Nice place to go.
Todd Lohstreter
Great service at very reasonable price. They were helpful and timely.
My Phung
This place so super friendly all those guy will work hard for you I have been in this place for year and happy every time. thank you again
Aisha Dancy
The customer service was awesome and the sevice was quick! Overall outstanding!
Edzier Vincent
Service was complete. Everything was clearly explained. Mike was friendly and knowledgeable.
Greg Lefor
The team was very friendly, helpful and thorough. I would highly recommend!
Ann Dixon
Excellent service,great to see family business still around.Thumbs up!
Lisa Byrd
Great place to get your car inspected for Lyft or Uber
king Leo
There are the best they are very helpful very welcoming I feel comfortable with the service they provide
Dennis Gus Benson
got me right in did the job quicker than stated friendly staff thorough job
H RL 2020
Very courteous and helpful. Appreciate the fast helpful service during peak hours.
John Fagerlee
Needed a quick inspection done. Was in and out in like 10 mins. Awesome.
Kelly Gonsowski
Small family hometown feel and service. We will definitely be back!
MrWeirdFox
Great service. Might be a little pricey, but worth it.
Russell McCoy
Love the class "A" service..Will continue to use Victory Auto...
Jackie O'Hara
Great customer service. Friendly and they really care.
Tanya Halvorson
Good service. Jayson Martin was very knowledgeable and helpful.
Brenda Lysak
Appreciate the patience for me to process importance of some repairs.
Diana Piipke
They are amazing very friendly and there integrity is right on
Terry Plaster
People friendly. Followed brake problem completely. Prompt.
Diallo Daye
This visit went surprisingly well !!!!!ë
Jeremy Krube
Friendly and honest service and welcoming waiting rooms
Scott
Second time at Victory. Nice people and nice service.
Tom Ness
Victory Auto is a place I trust. That means a lot.
Jackie Peterson.
Fast service!! Friendly and courteous. Excellent work!!
Tony Hendricks
Professional people answered questions that the car manufacturer could not answer
James lewis
Great team at Victory. When they fix it it stays fixed.
Andrew M. Mattson
Great service. Quick and friendly. Informative and helpful.
Andrey Baranyuk
Good group of guys! Always willing to help me out
Zach Peterson
Good spot
Terry Brown
Honest n great service plus respectfu
Troy Thompson
Second to none for service! Treat me like family
Megan Madsen
Great customer service! Friendly and informative.
Joseph Dehen
Steve the assistant manager was very kind and helpful
Steve Rohs
Very friendly and efficient. Well done!
Hollis Rouch
Fast and well-priced. Kind staff.
Ronnie Dickerson
Best auto service in town
Theo-wiaplah A. Giple
Express service and good customer service.
MALCOLM QUAYE
Great auto service center
Gayle M
Courteous, friendly, clean and honest.
Rick Fox
Knowledgeable team with honest and straightforward answers
ymercyy
It was great service in a timely manner
Ray Tharaldson
Quick and easy, very professional.
Robert Morneau
Amazing service, great product.
Christina R Terry
People were friendly knowledgable.
Bob Stanek
Quick, easy and reasonably priced.
Taneisha Johnson
Fast and professional service.
Scott
Good service! Thanks
Oyewale Ilesanmi
Technician at victory Auto service and glass
David Boyd
Great place to get service!
Ryan Sturges
Brian, Troy and team are great! Quick service, honest opinions on what really needs to be fixed, and very accommodating with a loaner vehicle if needed. Highly Recommend!
Jackie Thompson
Friendly, knowledgeable, helpful service!
Beau Woodroffe
Great service super friendly
Yargai Garmue
Flexible timing, great service
Michael Dvorak
Great service and fast!
Tonia Klinkner
Good customer service
Jeff Oby
Friendly get things done on time
Angie McGaster-Woods
Great customer service!
Al Brackeen
Very fair price
Paul Gunderson
Great service!
Sarah Middendorf
Great helpful people
Al Hussein
Great service.
Joel Keleekai
Great job!!
omega Doe
Nice
Jasmin Bridges
Very nice people
Justin Janicki
Brain was great!
Arthur Williams
All star service
Miranda Tomperi
Quick and painless
Butch Colago
Nice through job
Dan Barton
Friendly
DESI Stark
Great service
Gladys Holsey
Great sevice
Jeff Conley
Quality install
Jim Cook
Friendly staff.
Crystal Korblick
Great Service!!!
Jon Froehling
Awesome service
Nicole Huth
Very Friendly
Sue Schwartz
Great service
Oleg Demchenko
Great service
Chaunte' Ford
Jennifer Hernandez
Fonyama Korubo
Tessa Albertson