Reviews of Greitens Auto Service. (Auto Repair Shop) in Milwaukee (Wisconsin).
Greitens Auto Service
5804 W Bluemound Rd, Milwaukee, WI 53213, United States
Description
Information of Greitens Auto Service, Auto repair shop in Milwaukee (Wisconsin)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Greitens Auto Service
Sunday
Closed
Monday
7 am–5:30 pm
Tuesday
7 am–5:30 pm
Wednesday
7 am–5:30 pm
Thursday
7 am–5:30 pm
Friday
Closed
Saturday
Closed
Popular times
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Reviews of Greitens Auto Service
Katie Rasmussen
I always go to Greitens. They are a thorough and honest shop. The diagnostic report with photos makes it easy to understand what is being serviced and why. Mike provides outstanding customer service and talks me through all the recommended repairs so I know exactly what I'm getting and how much it will cost.
They've serviced my car for years - tires, brakes, leaks, struts - you name it. I'm always so happy (and confident) with how my car runs after I leave the shop.
Christopher George
I had recently moved to the neighborhood and in no time I was in need of routine maintenance. I found Greitens just blocks from my house. They are the friendliest mechanics I ever met. The prices are comparable to others .
i have an older vehicle which i love so I've taken my truck there a few times to keep it gong. Mike and Kevin know my schedule and often have the work done in time so i can carry on with my day.. They know me by name and they even give a "THANK YOU" goodie bag when the work is done. The service is just fantastic.
Brittany Nohl
Awesome service! I can't say enough. I originally brought my vehicle in for a full brake job - there was a mysterious issue that popped up along the way. The folks at Greitens were extremely attentive (Mike at the front desk is GREAT) with keeping me updated and even lent me a car to use while mine was being worked on. Won't ever go anywhere else!
Elizabeth Wawrzyniak
I've been to Greitens a few times over the last couple of years--brakes, oil change, a weird rattling sound when I drive--and every time their service is excellent. They treat their customers respectfully, answer questions transparently, and don't try to upsell services that you may not need. Mike and the other folks there are wonderful, and I am glad to know that when my car has an issue, I have a trusted crew I can go to for service!
Anna Resop
Family owned business with excellent customer service! Trustworthy and knowledgeable staff who go out of their way to make sure your vehicle is safe and that they can accommodate your schedule. You will not be disappointed with Greitens Auto Service!
Katie Dibb
I had an oil leak and my wheel bearings were changed out. Greitens was very professional, knowledgeable, understanding, and willing to work with both of us! Not just my boyfriend as I have been disrespected with other businesses Despite my knowledge of cars. They provided details to me about my car and things that may attention in the future. Very detailed and my car is working better than before. I would recommend them to anyone looking for good quality work.
Sean Kream
Blew a tire on the highway and my insurance towed it here. They got right on it, did ann oil change for me too, and I was able to pick it up by the next morning. Awesome service and my cars running great. Definitely recommend and will be coming back
John Teppler
Best local mechanic shop around.
Mike brings a level of professionalism and knowledge you don't get at other places. He explains issues at a people level, never overselling but giving you the honest solution. Highly recommend.
Mike Romas
Greitens is, by far, the best automobile repair service in Milwaukee. They are professional, pleasant, knowledgeable and they can always be trusted to tell the truth and to attempt the least expensive repair first.
Shawn Claypool Claypool
Excellent customer service. Stopped in to ask about repairing my mother-in-laws tireand was told to bring it in and they would provide a permanent fix not just a plug. All done within 20 min.
Terry Ziegler
Greitens was courteous, professional, clean, knowledgeable and honest. I’ve already recommended them to all of my family who live nearby. Great experience
Brian Norby
I had a number of issues with my Ford edge. Greitens took care of it quickly and came in cheaper than originally quoted . Highly recommend.
Dave Czajka
Needed some Radiator repair. Work was done in one day. Very professional and friendly. Will be a regular customer. 5 stars
Emily B
Took some shopping around before I found an honest shop like Greitens, and now I'm loyal. Customer service is excellent. They have declined me [minor] services I've requested because they weren't necessary to do, which was very honest of them. The photos of inspections emailed/texted to the customer each visit is a GREAT protocol, and has changed my standard of auto shops. The folks are not condescending at all to women, they treat customers with respect, and I feel coached every step of the way.
Karen Michaels
Cannot say enough about how pleasant an experience it was to work with Greitens! Mike and Dennis went out of their way to help with an odd (hood wouldn't close) repair to my 2013 MINI and maintenance work. They probably saved me $$$s instead of going to the dealer. Loved the text updates and pictures for the 31point inspection...and the snacks when I picked her up :) THANK YOU!!!
Ian Johnson
I can't say enough good things about my experience. My issue was diagnosed and corrected perfectly and in a fraction of the time I was originally quoted. Not only did they not try to sell me something I didn't need, they actually recommended against the service when I asked if I should be getting a tire rotation. Greitens clearly puts doing what's in the best interest of their customer first. I will be back for future maintenance and repairs.
John Welton
A quick oil change this time. Great service, as always. I highly recommend them!
Ciara Hudson
Everyone there is professional, friendly, knowledgeable, and helpful. I have taken my car there twice and have left both times feeling respected and sure that my car would be well taken care of. I am so happy that the shop is so close to where I live in Milwaukee. Will definitely be back for all my car related needs.
Michael Darby
Greiten’s is a great neighborhood auto repair shop! You get personal service, straight talk and competent technicians. They explain clearly what the Issue is and what the options are to address what’s going on. What else is there? Oh yeah, complimentary coffee while you wait! 👍 …
Tammy Lind
I take my Prius there because they know hybrids. I highly recommend this place... Very knowledgeable and kind people.
Zachary Holochwost
We've used Greitens for years. They've always been trustworthy, reliable, and transparent with pricing and services. I never feel pressured into add on services. From loaner cars to timing belts to oil changes to brakes, Greitens treats you like family.
Melissa Kochanski
Everyone was very friendly. Great customer service. I was able to use one of their loaners for four days while they tried to diagnose a problem I'm having. I found my mechanic!
Dennis Olson
Excellent service! It’s rare to find a place that will give you a loaner car while your repair is being performed.
Ryan Hermes
This was my first time using Greitens and as long as I'm in the area, they will be the only shop I go to.
I try to do simple repairs on my own but my power steering gave out and while I knew it was the return line, I was over my head for how to access it and complete the work. I called on a Wednesday and they didn't have availability to look at it until Friday so I dropped it off Thursday night. By noon on Friday they had sent me their inspection report and called to say it was ready for pickup. One of the hoses within the return assembly had split and instead of replacing the entire assembly, they were able to just replace the hose that split which saved me about $150 in parts alone. Only paid for labor and sure enough, steering is back to how it should be.
My experience is evident that this place cares more about their customers being satisfied than they do about making overhead on parts (aka stealerships). Combine that along with their inspection reports (email photos of each part of the inspection) and their overall professionalism, this is the place you can take your vehicle and know you're getting people that are going to repair car as it if was their own.
Kevin Schmitt
Had issues with my Passat blowing hot air only on drivers side. They Diagnosed it accurately and fixed it the first time. Very nice group of people, even helped my fiancee put air in all her tires when she helped me drop of the car.
Steve Brachman
One of the best neighborhood auto repair shops around. Good service revolves around trustworthy advice, fair prices and convenience. Greiten’s has all three in spades and that’s why I have had them service my vehicles for years. Thanks Kevin for keeping my cars on the road worry-free.
Amihan Selipeñador Uiehelein Leibsohn Eastman
Always a pleasure doing business with Greitens Autobody and Shop! They are prime to none!
Andrew Fleck
Great service, always in contact, very fair prices
Carol Zidek
Provided me with immediate assistance, transportation, to help me get my vehicle, fixed and all-around great service.
Jo Bianchi
I chose Greitens after doing some online research. There was almost nothing bad said about their service, and tons of glowing 5-star reviews. The praise is well-deserved. They were courteous, prompt, and reasonably priced. Everything that needed to be done was explained in a clear, no BS, way. I neglected my car because I dislike the dealer; had I found Greitens sooner, I would have been going there all along.
Sherry Brisch
I have been going to Greitens for more than 30 years. They always do a great job and are honest, fair pricing and even give you free loaners. Very friendly and service oriented. They even came to my house (as a courtesy) when I had a problem unlocking my car in the dead of winter. I highly recommend them.
Pam Foti
I was referred to Greitens by a friend in the auto business. I have always been happy with their thorough inspections of our vehicles, the work that they have completed, and their ability to get things done in a reasonable amount of time. Mike and Kevin are friendly and customer focused!
Brianna Minske
The service I received from Greitens Auto was exceptional and I highly recommend them. They performed a thorough inspection of my vehicle and provided an electronic copy of their report as well. The repairs (front lower ball joints and control arms, as well as an oil change) were completed promptly and at a fair price. Their customer service was friendly and professional too. I will definitely use their services again.
Leah McCormick
I chose to bring my car to Greitens Auto Service because of the great reviews I read, and now I get to leave my own great review. I was blown away by the excellent customer service Greitens gave and the care they took in ensuring I knew everything that was being done. Kevin also gave me a ride to the coffee shop down the road while I waited for my car to be looked at. It's things like this that create returning customers, which I definitely will be.
Monica Richwine
WOW, can’t recommend them enough! They were able to fix my brakes, clean my fuel system, and replace my wiper blades for HALF the price originally quoted to me by another mechanic. They work extremely quickly too - had my car ready in half a day. Not to mention they gave me a thank you bag with snacks when I picked my car up. They’ve earned my trust and I’ll definitely be back for any future work I need done!
Joseph Hausman
Took my car to a dealer and they tried to convince me it was about to fall apart any minute, wanted 3k + labor for repairs. Took it here, left it overnight and got it back first thing the next day, right as rain. Spent less than a 1/4 of what the other place insisted on. They took pictures of everything they did (no I didn’t need an entirely new transmission, and so on) and gave detailed notes. Honest and straight forward. Can’t recommend them enough.
Tracy Hanson
I have used Greitens quite a bit over the years and will continue to do so as long as I am in the area. They serviced my old ford every time it needed some TLC (last visit was wiring repair) and more recently my Toyota (brakes). Regardless of the problem, they have always been upfront with pricing and kept me informed every step of the way. Due to their honesty, integrity, and very efficient and excellent work, I would highly recommend them to anyone. They will treat your car with respect. They will treat you with respect. Simply put, they are fantastic!
Amalia Wilde
Greitens has fast become my go-to auto mechanic! They take great care of my elderly little Corolla and were realistic with me about which repairs were worth it and which could be put off until I can upgrade. Mike at desk is always professional and friendly, and the shop is clean and well-organized.
Julio Morales
This was my first time going to Greitens Auto Service and I'm so glad I did. I had a check engine light on and they ran a full diagnosis on my car keeping me informed of all findings and costs. They sent pictures with the report given to me and their prices are very good and competitive with other places I've been to in the past. I highly recommend them to anyone who needs any auto service. I will be back to do more business with them when I need.
Alan Jaberg
As always service was excellent. Great communication and follow up keeps me coming back.
Emilee Mccullough
The customer service from Greiten’s was outstanding! After dropping my car off and planning Uber rides, I was offered a ride to my destination by the owner and told about their loaner service for the future. The team was great and upfront about what work needed to be done and kept me updated about my car - and the work was done well and priced fairly. I felt that they cared about me and took the time to explain everything and answer questions. I will definitely be back!
Penny Feld
I had trouble finding a place that did emission testing and tag renewal, due to Covid. I found this place on google search. I called before I went there to make sure they still offered this service, which they do. The man that answered the phone was very pleasant. I then went there to have it done and I was very pleased. The establishment was very clean and all the people there (Employees) were extremely nice and friendly. It was very fast too, even though they were busy. I think it took about 5-10 minutes.
I was expecting to see a dirty place and not very friendly people because that is how most places have been but to my surprise, it was one of the best auto places I have ever been too. I have a usual mechanic place that does the work on my car but I haven't been happy with them for awhile now (They have new employees that don't really know what they are doing and they have made some mistakes. I have been wanting to find a different place to have work done on my car and now I have one. I plan to take my two vehicles to Greitens Auto Service when needed to try them out. I was nervous about finding a new place but I feel 100% comfortable with Greitens. 😊
Terri Seefeldt
Had some repairs done on my car. Everyone at Greitens was very good at explaining what needed to be done to my car. What i very much liked was that you get an email with pictures of what they found and what needed to be done immediately. Great service and very friendly environment. Will definitely use their services again.
Weston Donaldson
I had an excellent experience at Greitens. I needed an oil change / tune up before a long drive, and Mike was especially friendly and helpful in prioritizing my car's needs (urgent, necessary, recommended). They loaned me a car so I could go to work while they worked on my car, and I found the prices and service to be competitive. Definitely recommend this place for your auto work! I wish I had found it sooner.
Allie Brotz
They were so friendly and helpful! Very clear about what the issues with your vehicle are and how much it will cost to repair. On that, the cost is very reasonable and they definitely give you your money’s worth between quality of the repair and service. I will definitely be returning next time my vehicle needs work.
R.J. Dunn
Wonderful service! Unfortunately, our vehicle started spewing oil all over while my wife was driving to work. I had read reviews online previously, just preparing myself so if my wife ever had car trouble while at work, I would know exactly where to take our vehicle. I am here to say that my experience was just as wonderful as the other reviews online. They took our vehicle in, sent us updates with photos and best of all, I was preparing myself to pay double! Mike was wonderful in explaining everything and was very easy to talk to. Their service was timely and I loved that they called with an estimate before performing the service. You’ve got a new customer so get to know my face! Thank you all again!
DAWN NADBORALSKI
From the time of drop off to pick up... exceptional service! The employees were kind, knowledgeable and extremely proficient. My vehicle was in and out before no time and I could not be more satisfied!! Email follow up with detailed information and pictures was much appreciated - details like this go a long way and make for an outstanding shop! Highly recommend for your vehicles service needs!!
Matt Jacobson
Had a great first visit to Greitens! They do a free inspection on every visit, and I was surprised by the level of detail and pictures that come with the online inspection report. It’s even color coded with their recommendations. Very easy to understand. Mike was very friendly and explained things in layman’s terms to me. Work was done quickly and probably at 50% of the price the Mazda dealership quoted me -
brake pads/rotors, coolant flush, fuel induction cleaning, oil change. Wow! I will definitely be back.
Laura Vecitis
I had a wonderful experience as usual. They were very detailed when checking over my vehicle. The service was very fast. They offered me a ride when I dropped off my car which I didn’t need but appreciated the offer. Everyone is very friendly. They went above and beyond what I went in for. Then even washed my car!!
Kim S
Have been going to Greitens Auto for several years. They are always professional, knowledgeable and priced very fairly. Excellent customer service and most important to me very proactive on recommending maintenance to keep cars running well and avoiding any major issues. They definitely deserve their high rating - highly recommend!
Christina Hilton
First time customer and was greeted with excellent customer service. Far different from other shops I have visited, I was provided a very thorough inspection report with pictures of the items that needed attention regarding my vehicle entirely. Not only did they prioritize the items using a color coded system green (good) red (need immediate attention) yellow (needs consideration); but all was done seamlessly by text and email! The timeline was a week shorter than as was expected for my repairs and I also paid less then expected bc they managed to find a way to repair and save me money! I trust that this will be the only place I visit from here on out and would highly recommend to any family member or friend! Thanks to everyone of the Greitens Auto team! Keep up the excellent work!
Andrew Klvana
The level of service I have received at Greitens is second to none! Couple of things stand out to me:
1. Ease of getting an appointment whether through online scheduling or telephone. There’s always ample time slots and I rarely wait for more than a day or two to have my car seen.
2. Expertise. Mike and Kevin know/understand my vehicle. They make sound recommendations without trying to force products or services that may not be necessary.
3. Customer Service. They routinely give small gifts to say “Thank You” for me being a customer. Loaner cars are available as well, free of charge.
All in all, 5/5 would recommend Greitens Auto Service!
paula holman
I appreciate the quality of service and professionalism of the staff at Greitens. Because I don’t know much about cars myself, I need a mechanic that I can really trust. I’ve been a customer of Greitens for many years. I always feel as if I have been treated respectfully and fairly. Mike and Kevin greet every customer by name, and make every visit a pleasant experience.
Steve Akin
My family has three drivers of 3 different import cars. The staff are always courteous and strive to ensure that no matter which family member (my wife, my son, or myself) understands their car's issue and what is required to make it right. The work is always on time, complete, clean, and warranted with the best parts. The loner cars are appreciated too. I never doubt the work done by them. Thanks Greitens!
Aaron Heffernan
As usual, we were impressed with the service and care that we got at Greiten’s, as we have been regular customers for many years now. We were leaving to go on a trip and needed some work done on our family van ( which has over 265,000 miles on it!), including an air-conditioner repair. We found that Kevin and Mike helped us get our vehicle done as quickly as possible under the circumstances so we could be ready for our trip. They were reassuring about the work and warranty provided as well.
We recently acquired a third car for our son who will soon be driving and we feel confident that Greiten’s will be doing all the maintenance in the future for that vehicle as well.
Rachel Chelstowski
Mike was so fantastic to work with- sent me a detailed email with photos of all their findings and recommended fixes. Gave me multiple options for getting my hybrid battery replaced- even called me back when he found a better priced option after I had agreed to go with the more expensive brand new option. Work was done when estimated and car is running great. Whenever I would call, everyone who answered was very polite and professional. Pricing very reasonable. Highly recommend.
Adam McDowell
I relocated to Milwaukee Oct '15. Having worked in the cutthroat auto industry in CA for 10 years, I did my research to find the best non-dealer service shops in town. Kevin & Terri Burke's Greitens topped my very short list. After my first visit, I didn't even bother trying other shops. I've had a '00 Accord, an '04 Sienna, and a '09 Lexus RX350 serviced. Some of the more significant repair orders (ROs) have entailed AC compressor / relay, CV boot, brakes & rotors, strut / shock suspension, alternator, thermostat, O2 sensors, transmission flush, fuel system cleaning, coolant flush, serpentine belt, power steering belt, water pump, timing belt, and battery. They have loaner vehicles should you need one. You'll receive a comprehensive inspection report via email after your visit. At the desk you'll find Mike as cordial and customer service orientated as they come. Quite frankly, it's rare to find an establishment that consistently markets itself well while exceeding customer expectations; Greitens delivers.
Rushi Patel
I've brought my car here a few times for various repairs. Mike and Kevin have always been very helpful, professional, and most importantly honest. They do quality work at a reasonable price and don't try to get you to pay for other needed or "suggested" repairs. Very pleased.
Emily Fey
Once again Greitens Auto addressed all my auto needs timely and cost effectively. I genuinely look forward to seeing Mike at the service counter - he remembers who I am, takes my concerns seriously, gives me honest feedback, and is simply extremely professional and kind. I feel lucky to have found an auto shop I can trust.
Catherine Abbott
Greitens always does a wonderful job with my car. The employees are friendly, knowledgeable, and helpful. They are quick workers, but are very thorough, and will go above and beyond to make sure everything is taken care of. Highly recommended!
Eric McLaren
I had some issues with my brakes and the people at Greitens did a full inspection. They not only identified the brake issue, but also a few other things that were concerning and might need to be taking care of. They were honest about the price, and the repairs were finished within a timely fashion. I have no complaints. Thank you.
Jennifer Larson
I was very impressed with the service at Greitens. It was my first time taking my car in to their shop, and I found that they bent over backwards to earn my trust by sending a very detailed report with images detailing current and future issues. I look forward to repeat business at Greitens!
Luke Furey
I may never go to a different auto shop.
My 02 Tacoma had an Evaporative emission system leak, and needed a new timing belt, water pump, battery and oil change. I received a very helpful email detailing recommended service for my truck, on the day I dropped it off. I was told it would take 4 days, for all that, and was actually completed in 3. The customer service was excellent, and the price was reasonable.
Overall, I am very pleased!
Eden Kaminski
Appreciate the thorough inspection, recommendations and explanations, fast scheduling, and efficient turnaround times on work being done. Top notch service, including a ride home and even dropping my car off for me when I couldn’t leave work earlier to pick it up. Very friendly and considerate. Highly recommend.
Al Sutherland
I was amazed at how quickly the nice people at Greitens got me back on the road. My check engine light was flashing so I pulled in. The nice young man behind the counter took a quick look at my car and I guess he had some sixth sense; because , he popped open the hood and says " there's your problem" and he pushed on a wire and the car started running better. He said that the connector on the coil had come loose. I greatly appreciate it the help and I was able to make it safely back to Maine. Very nice experience.
Thomas Manthey
Friendly, professional, and knowledgeable. I had a very good experience at Greitens on a very hot humid day to get my air conditioning fixed.
I've been bringing my '96 Chevy pickup in for the last 7 years for regular maintenance, and my 21 year old truck still runs like a champ. I will be back!
Dawn B
Amazing service! Cannot speak highly enough about Kevin and his staff. Having car troubles and being hundreds of miles away is a very stressful thing. After a quick Google search of local auto shops, we called Greitens based on others reviews. Best. Call. EVER. They fit me in the same day I called. Excellent service, high quality work and very competitive prices. Kevin was a blessing at a very dark hour. Thank you, thank you, thank you!
Miraj Patel
I went to Greiten's Auto on December 31st, 2020, to have my emissions test completed. I scheduled an appointment but got there a bit earlier. The gentleman I worked with got me in before my appointment and had me out in less than 5 minutes. I also discovered the shop works on Volkswagens, so I will reach out to them if I need any additional services performed.
Emily John
Yesterday my car lost its automatic steering while I was driving on the freeway. My dashboard lit up with lights. I limped off the freeway and I stopped at the first auto repair I found: Greitens. I was very impressed with the staff there, knowledgable, honest, friendly, and timely in my auto repair. While my car was being fixed, I was given a loaner car. A few hours later, my car was fixed and the cost was reasonable. I have already recommended Greitens to family members and friends. Thank you, Greitens, for a positive experience!
jake ringsdorf
Received a pre-purchase inspection on a vehicle I was looking to purchase. I was out of state and requested an in-depth review of the vehicle. I spoke with Mike, he was extremely helpful throughout the process and provided updates along the way. They went above and beyond my expectations for the inspection. Mike even provided pictures with arrows showing items I should know prior to purchase. He showed me damage that I had not been notified by the seller. Mike even went out of his way to provide more information on great places to look for other pre owned vehicles.
Very happy with my encounter and pleased to say I would absolutely use their services again. They saved me money along with many headaches.
Caridad Bravo
Greitens' was recommended to me by friends in the Wauwatosa area. It is easy to make convenient appointments. They do a great job keeping my tires changed twice a year and checked for wear. They also service my car and remind me of things that need to be done.
A pleasant and welcoming waiting area with coffee and friendly conversation.
An auto service that I definitely recommend.
Kevin
Great service for new residents of the area. Mike answered my questions about how the weather would affect my car and made recommendations about preventive care to keep my car in shape. I left my car with them in the morning and received an email with photos of the work that needed to be done. I called in confirming what I would like them to do and what the costs would be. I picked up my car in the afternoon after the work was complete.
Thomas Haas
Honest is the one word to sum this shop up as.
I brought my 2008 Chevy Cobalt in with very little knowledge about cars. These people could probably have taken advantage of that but didn't. They were honest with me and didn't tell me I needed things that I didn't. They also made sure I had a loaner vehicle to use. I know where I'm coming for future repairs and maintenance. Thank you guys!
John Cram
This was the second time going to Greitens, the first was for a routine emissions test. They so friendly and helpful with that experience that we decided to use them again for a problem with a leaky tire. They were able to get us in right away and fix the problem quickly and at no charge :)
We will definitely be back. Keep up the good work!
k jenkins
You every have that feeling the work that was supposedly completed on your vehicle was not actually done? Well you won't get that feeling at Greitens thanks to the mechanics, the overall sense of professional integrity, and especially Mike. Exceptionally patient man. I was using a reactivated credit card which was given us some trouble and Mike was gracious enough to get on the phone with the company to complete the transaction. Trust me it wasn't as simple as it sounds- 30 minutes at least. It was the worst but he was the best. I thank you and my car thanks you.
Chris Willey
I've lived in Milwaukee for 13 years. For the first three I floated around trying to find a trustworthy, affordable, and fast mechanic. I finally found them around 2004 and I can only say wonderful things about Kevin and Dennis at Greitens. They run a clean shop, are knowledgeable and pleasant to work with, and fix your car/truck fast and right. The prices are completely fair and straightforward.
I highly recommend this shop over all others in Milwaukee.
Jeremy Groth
We have been coming to Greitens for several years. I'm extremely happy that I've found a trustworthy and competent service shop. Their prices are reasonable and competitive with other service shops in town. Fantastic customer service.
E W
Brought my car here a few times for brake, coolant, and other issues. Service is always great. Staff is super friendly. I also really appreciate the diagnostics results with pictures and explanations. Glad I found this place! Will definitely bring my car here again.
Lew K
Looked around online for a place to service my Audi Q5. I was in desperate need of new brakes and oil change. I called and talked to Mike to see if they do service on Audis and he told me one of their technicians, Brandon, came from a Volkswagen & Audi dealer. I brought my car in and after doing the inspection they told me I also needed a fuel system cleaning, new air filters, and tire rotation. Their inspection report showed pictures of all the items and their recommendation. I really did need a new air filter!! The original quote they gave me was 35% off what the dealer was going to charge me just for the oil change and new front and rear brakes and rotors. I said to go ahead with everything they recommended. When the service was done, he stated that once all the parts came in and it was finished, the total was actually $240 less than the estimate!! That never happens to me!! I picked up my car and everything runs and drives perfect!! I couldn't be happier I chose this place and will definitely be back next time I need service for my car. Thank you!
Robert Cairns
First timer for service. Kevin and Brandon were great - very friendly and professional. Got my car in at 12:30 and out by 3:30. Fixed a bad window motor at a really fair price. After-service reports provided as to what additional work should be considered and done going forward (a great value-add). Not at all pushy. I would recommend this shop and I will return for future repairs. Thanks!
Jonathan White
Very impressed with service we received here. Mike was both informative and friendly. I received email with pictures and reviews of recommendations so when I called back about authorizing service I could make an informed decision without the pressure of a quick answer over the phone.
Car Serviced: 2010 Toyota Highlander hybrid
STEPHEN BARBIERE
Great service, stimulating dialogue, and always treats! Oh....They are even knowledgeable!
Back again! I bring my car here even if I don’t need service! I want to see Terri! Who care about Kevin! I would like to see and pay Terri for the great work and reasonable prices. Plus a treat! Where else can you get a deal like that? Thanks Terri!
Csl
Only needed to do emissions testing. Weather on the phone during initial inquire or in person both times the staff I've spoke with were very welcoming an nice! Got in and out. Gives you the vibe you can really trust these guys.
I didnt do much else here nor have I ever had other service done but customer service is definitely something special, especially in this field of work. Keep it up guys, I'll be back for the next emissions testing.
David Goehner
You CAN always count on the folks at Greitens to provide a comprehensive repair. They ALWAYS take the time to understand what your car means to you and use that to help guide their repair recommendations. I've been a trusted customer for over 25 years...have recommended Greitens to family and friends...and intend to continue that legacy. You WON'T go wrong with a Greitens repair.
Danny Mcdowell
Excellent service provided with a friendly atmosphere. I'm relatively new to the neighborhood and have used their services twice now. Greitens really gives you a sense that they are not just a local Auto repair shop, but they are an actual part of the community in which they do buisness. You are left feeling completely comfortable and confident that you have received great and honest service at a fair price. With many people feeling uncertain when it comes to Auto repair because of past experinces or strories they've heard, Greitens is exactly the type of place to remedy those hesitations. I highly recommend Greitens Auto Serivce.
Josh
I've been hearing a horrible noise when I turn my wheel. I had my old mechanic look at it and he couldn't find anything with the noise. Within an hour of Greitens looking at it, they located a loose axel nut. Even more impressive, they didn't charge me for it. If you're looking for a quality, honest mechanic... I'd start here.
Michael Garvin
In over 29 years that I have depended on Greitens for service on multiple cars they have never disappointed me, tried to upsell, or fail to thoroughly fix any and all problems. I consider Kevin, Mike, and Dennis as friends, and I and my family have always been treated with respect.
Angela Smith
I have always had good experiences here. Courteous staff. On this visit, I didn't have a way home or to pick up my car and they generously offer transportation. That was great appreciated. It is clean business and the turnaround for service was fast.
Thank you
Kimberly sylvas
Called Mike for a 2nd opinion and happy we did. Although services were a bit higher than anticipated, we felt good paying as our car is running great and it's a local neighborhood business. Definitely recommend!
Mark Leow
Mike is a great customer service manager 30th birthday
William Blair
Very professional communication; Mike was very clear on what was needed and why. I was pleasantly surprised that i received email describing proposed repairs, and Mike referenced email in follow up calls. They also understood and recognized value of Google reviews; how many repair shops even pay attention? Clean building and surrounds; clean waiting area. I will use them again. I suspect I could get cheaper repairs elsewhere, but I'll pay extra for effective and professional communication, and clean environment.
Misses FCS
The customer service here. So good. WOW.
Purchased a new-used Odyssey (yes I decided to replace my dearly departed Blue Velvet with the exact same thing but in a different, prettier color) a few weeks ago for a steal knowing it needed work.
After some online research, I called Greitens and scheduled an appointment to drop it off this AM. A few minutes ago I get a text link to a full report (photos included) of everything my car needs or will need in the future with an explanation of why. My dad was a mechanic so I know enough to know when I'm being B.S.'ed and there was none of that to be found here! The lead mechanic even called to walk through the charges with me and wasn't snarky/defensive when I passed on a few recommendations.
I won't get my car back until Monday but it's a great feeling to know that ___ (still thinking of a good name for this one 😅) will be in tip-top shape when I get back, and all without breaking the bank!
Katelyn Lasse
Greitens was fantastic! I needed some help as my car wouldn't start and I couldn't figure out why. Mike explained everything to me and kept in constant communication during the repair process. This was huge to me because I've often found garages to talk down to me due to being a female and having minimal car knowledge. I will definitely be going to Greitens again should the need arise!
William Sims
I can’t begin to express my gratitude for the service, and care received at Greitens. Is there anything worse than breaking down, ( loss of air) in a town thousands of miles from home? Of course there is, but it’s wuite awful. I’m thankful for everyone that had given 5 star reviews, my wife was able thru a google search to locate Greitens Auto Service, and the loaner vehicle kept me going, and in business. Repair was both reasonable, well done. I will use Greitens I the future during the State Fair. Thanks to all, best Billy Sims
David R Todd
Kevin and his right hand Mike have been taking car of my cars for years. When you find someone you trust with your best interests in mind - STICK WITH THEM! That's Greitens. PLUS, they were open AND fast during this awful freezing weather... and (4/17/19) update... when you're at Greitens, you're family. Amazing people!
Kyle Faber
A very clean shop, I stopped there this morning to ask a question about some loud noises coming from my engine. They gave me honest feedback and told me that depending on the issue, it may or may not be something they work with...
In general, I believe honesty is the best policy, and often times I haven't seen that with mechanics. However, in this case, I truly believe that these guys run an honest, respectable business, and are really looking out for their customers (current and / or potential).
Thanks again for the feedback guys!
Rebecca Patel
One of the few auto shops that will not try to upsell you anything. They are very thorough and extremely honest which is unfortunately so hard to find now days. I recommend to everybody and will continue to go back.
Emily Garcia
I don't know a lot about cars, but I trust the guys at Greiten's to give me an honest assessment of what's wrong with my car, and to complete the repair quickly. I also really appreciate that Kevin was willing to wait at the shop so that I could pick up my car the same day as it was serviced, even though it was beyond their normal business hours. Thanks, Greiten's!
Patrick Flaherty
Literally, if I dreamed up my ideal automotive repair service, it would not have been as straightforward, accommodating, and cooperative as my service at Greitens was. Not only did they provide me with a means of transportation to my job as they worked on my car; they also promptly and preemptively made me aware of the service my car needed AND they were able to provide that service at a moment's notice at an AWESOME PRICE. If 10 stars were an option, they would have it!! :D
Tom Fell
We have been using Greiten’s Auto Service since they came to the neighborhood many years ago. We have always been a 2 car family and we feel confident that the staff at Greiten’s has maintained our vehicles in a safe and professional manner. I like the fact that Greiten’s is a family owned local business that maintains professional staff. When driving by, it is evident by the number of cars waiting for service that others share the same confidence.
Betsy Reuteman
Great service! They also have a real great text system to keep you updated on how the service is going. Very reasonable rates.i brought a hybrid in for a pre-purchase inspection and they really took the time to explain everything to me and any concerns they had.
Bre Harris
AMAZING customer service! Mike helped me throughout the process. Called with price quotes before ordering parts or doing any work which is a very credible aspect in today's auto servicing market. I definitely recommend them to anyone looking for honest as complete work!
Thank guys!
Courtney Smith
My car was in need of repairs and unable to be driven and they were able to fit me in earlier than originally quoted and gave me a free rental car in the mean time. They kept me updated throughout and were very professional. Would bring my car back here if I have any future problems!
Katrina Gladstone
Great customer service and trustworthy. Very helpful and gave me a loaner car for the day so I was not inconvenienced. Diagnosed the problem and repaired it the same day. Price was reasonable as well. Will definitely return!
Peter Williams
My car died nearby, they were able to get it in quickly, they got me an accurate diagnosis, and got it repaired the same day. They did a great job, they let me take a loaner, and gave me a great price on the repairs. I will be going back for sure.
Jason Neumeyer
Great people and great work - Staff always thoroughly explains every step of the repair and ensures that you leave with your vehicle running like new. Highly recommend for anything from a basic oil change to complete shock/strut replacements.
Jason Schmeling
If you need a Auto repair there is only one place you need to consider and that is Greitens Auto. In my experience they were honest,friendly, and they went above and beyond with their customer satisfaction. Finished the service before the promised date as well. A++
Linda Mae Schmitt
I realized I had very low tire pressure on the way to a doctor appointment. Pulled into Greitens and they filled the tire with air. Made an appointment on the way home to repair tire the next morning. They were friendly, professional, and fast.
Sarah Niekamp
Excellent service! Mike and everyone at Greiten’s was helpful, accommodating, and honest when I brought my car in for repair. I would highly recommend to anyone!
Emmitt Morgans
I took my CR-V in with a combination of a rattling noise and my "Maintenance Required" light turning on and they checked it out for me.
It turns out it was an automatic case of the light turning on, but the rattling is something that might be related to work done at the Honda dealership.
They charged me nothing for the diagnosis and even gave me some snacks as a "thanks" for bringing my vehicle to them.
If I end up needing work, it will definitely be done at Greitens!
Rebecca Glenn
Fast and easy emissions testing! The staff was friendly and it took less than 5 minutes. Would recommend and plan on using them in the future.
Dawn Mahaffey
I was on my way to a Brewer game and got a flat tire. These guys took my car immediately so I could get to the game and just took care of what needed to be done. They were great! I like to support local businesses in our community. Go see these guys if you need anything!
Jeremy White
Excellent service! Was able to schedule online. I dropped off my car and they provided transportation. They fixed my car and gave me a good deal. Honest folks. I’m glad I found them.
Krystal Groth
It's so nice to have a place to take your car in where you feel like you can trust them. Greitens is an excellent local business to support and they do great work.
Donna Brady
I always get complete and quality care at Greitens ... thank you for servicing our cars over the years. The car is ready when you say it is going to be ready and the work is done right.
Tim Prahl
Kevin and his team have always been the place I trust most in Milwaukee. Up front about everything, very reasonable and have helped keep my car running now past 200,000 miles.
Ignacio de Isusi
I brought my ‘66 Mustang for regular maintenance and a couple of issues that needed to be fixed. Mike was extremely helpful and clear all the way through and the car was returned within the agreed time and perfect.
Taylor C Harold
Staff was very nice and helpful- even gave me a courtesy car so that getting new tires wouldn’t interrupt nap time at our house. Will be going back in the future for any additional maintenance to my Subaru!
Georgia Kane
It was my first time at Greitens Auto Service. They were friendly, accommodating, efficient, and affordable. Greitens is my new shop of choice.
Perry Krumenacher
I never hesitate to recommend Greitens Auto. They always have my car back on the road and running well by the end of the day, the employees are friendly, and the prices have always been fair.
Katie Belanger
The staff here is excellent. They are very informed and willing to work w their clients to suit their needs; always feel like my best interests are at heart which is something I value having little car experience/knowledge.
Nicole Conner
Great communication, friendly and prompt staff, transparent prices. I have a Subaru, which not all mechanics will work on, so it was a bit of a challenge to find a shop I trusted but these guys are great.
James Houck
I give you guys a excellent all-around but it took a couple days to get my Taurus on the lift and diagnosed. No big deal b/c I wasn't in a hurry and I know you were running shorthanded. I give you the benefit of the doubt b/c yr service is prompt and candid and I think you work at a good price. Turns out I didn't need any help w/emissions but thx for telling me how to get through if something was amiss.
Pam Foti
Greitens is a great shop with a small town feel. We are always satisfied with the attention that we receive, as well as the quality of service provided.
Michael Stevens
I'm from out of town, went in late afternoon, these guys understood my situation and took great care of me. Quality work and friendly service. So lucky I found someone I could trust in this business. Thank you Kevin & Mike...I appreciate everything you did for me!
Jenny Wagner
Provided an inspection of a used car we are buying for our son. Helpful to have an expert opinion. I trust these gentleman. - -and they provide a treat at pick-up, it’s the little things! Jenny
Mike Rau
They take care of you and make it right
Aaron K
Thorough, friendly, very accommodating. Sent a free ride to pick me up downtown when my car was ready. Will definitely be returning for future maintenance.
henry tetzlaff
They no longer provide emissions testing.
Melinda Caughill
Mike and his team are so nice to me - even when I have one of those - "No really, my car did this really weird thing" issues. They always do their best to track down the issues and keep my beloved car cruising along.
Kay D
I called Thursday, they fit me in the next morning when they opened, and had my car ready before I had to be at work the very same day! Everyone was so friendly and professional.
LU Gohr
I didn't know that I should have had appt. but they were nice enough to do the emissions test for me anyhow.
SuperNords
Greitens has always done a great job on my vehicles. Honest service and great prices. I won't go anywhere else!
Brynna M
Great service, fantastic staff! I love that they email you an estimate with photos and diagnosis. Thank you for repairing my car! Much appreciated.
Ayleen Vargas
They took a look at my car free of charge and let me know the dealership would have the parts to fix the problem. I appreciated their promptness and their integrity.
Story Hill FireHouse
Our business in New to the area...we will always use Greitens in the future! They took very good care of our family car! Thank you!!!
1 guy Service
Car shop. Typical
Calleigh R
Quick, efficient, emissions testing. Completely hassle free and they take care of sending the information to the DMV for you.
Michael Brady
Always a pleasure working with Kevin and crew at Greitens ... easy to get appointment, car was ready on time, reviewed everything that was needed.
thank you.
Alexis Owens
Great experience! Got my emissions test and tag renewed in under 20 min. Must set up appointments
Alex Soukhaphon
Always friendly and quality job!
Jennifer Henry
Went there for emissions test. Renewed my registration and the tests even put the sticker on my license plate for me 🙂 Great customer service!!! …
Zachary Kirkton
Mike at Greitans took the time to explain to us what was wrong with our car and recommended what we should fix immediately and what we can wait to fix. Great, timely service and fair prices.
Al Jansen
these guys are great. Broke down over the weekend , and Monday they had me 100% fixed and ready to go. Awesome Job.
Guy Gallitz
Excellent prompt friendly service!
Michael Darby
Our family has relied on Greiten’s for more than 25 years because their honesty and professional work. Here’s to the next 25!
joyce werner
Thorough efficient service. Car was done on time as promised. I received a detailed computerized report on overall condition of vehicle.
Mort S
Gentleman at the counter was very polite and helpful. I walked in this morning for an emissions test. Google returns this location as an emissions test facility however it is not. FYI
Denise Macheel
The staff was extremely nice and service was done really quick! I'm lucky to have Greitens as my neighborhood service shop!
Simon Palomino
They did emission test for me with out appointment,really nice people
Kelly
Really great service. Needed my emissions check and they were able to do it quick and fit me in.
Beth weston
Just got my emissions test here. Super convenient, fast, and friendly. Great service!
Dee Cee
Great, competent, friendly service.
Anna Resop
So professional, knowledgeable and honest! Highly recomend Greitens Auto Service!
DONALD DICKERSON
I went in for emissisions. They were right on time. I was in and out. Very courteous . Parking was a little tight.
Julian White
They're nice! Did my emissions fast and got me the information quick!
Taylor McCabe
I really appreciated getting a report with pictures to review once the initial inspection was complete. It was helpful to have those details before making any decisions.
Samantha Kohnke
We always go to Greitens. Thankful for their guidance when I was out of town having car issues.
Megan Zimmerman
Everyone is so nice and helpful !! Mike explains everything to me about what services were done on my car . It’s always a great experience!!!
Joel Miller
I know I can always rely on Greitens for good service, on time, ar a fair price.
Carol Blask
I found Greitens to be thorough and competent with service and customer interaction pleasant, courteous, and informative every step of the way.
Joe Wiesner
Kevin and his team are as above-board and accommodating as any shop I've ever worked with. I recommend without hesitation.
Angela Alters
Went for emissions testing and they had a sign in the window that they no longer do it
Mary Knapp
Greitens never fails and has more customer service than any other place I’ve tried. Nice and helpful!
Robert Lee
Fast, correctly done repairs for a good price. Been going here for years.
Connor Roberson
Professional, quick, reasonable prices, what more could you ask for! I will most certainly be back for future maintenance.
Daniel Adams
We've been going there for years and have always had a good experience. Trustworthy and quality work. I would highly recommend them.
Jo Schueller
Reliable. Fair and responsive
ScottPipinHott
When nobody else had availability these guys were able to take me day of and they really saved my ass. They explained in detail what was wrong, showed pictures, just fantastic hospitality
Brian Neary
I had them do my emissions. They wore face masks and took maybe 5 minutes.. in out booya!!
Arthur Kimball
Fixed the car well at the price quoted. Willing to prioritize work. An honest shop.
Thomas “Ocvaude” McEiver
Went for auto emissions test. Everything went smoothly. Very nice people.
Chad Halvorsen
Fair prices and an amazing staff. They drove my kid and I home so we didn't have to take a Lyft.
Steve Morrison
10 minutes in and out for Emmisions test. Need appointment . Nice attendant.
Kong Xiong
I came to get my emissions test done. Fast and friendly service!! Thank you!!!
Mike James
First time going here. Easy to get an appointment, loved the email diagnosis, great customer service.
Thomas Wozniak
Staff was courteous and professional. No problems with my emissions and oil change.
Allison & Tim Nass
Excellent service! We are thankful to have an auto shop that we can trust!!
Chad Scheffler
The work is always thorough and comes with a detailed report. The owner and staff are all extremely kind and courteous!
Marque Rogers
Emissions test was easy very friendly staff there and it was painless and fast
Robert Wilson
Kevin and the rest of the team are friendly, knowledgeable, and reliable. We recommend their services to all of our friends!
Eric Trizis
In and out for my emissions test and friendly service while I was there.
Steve Salaty
Greitens goes way beyond the call of duty to help their customers out. I highly recommend them!
Abram Towle
Great to work with and they provide comprehensive reports and photos to go along with inspections.
LaTara Brown
I went for a emission test. I was in/out so fast.
Staff was very courteous.
John Linn
Work is always done quickly and professionally! I recommend them to everyone!
Joe Buichl
Great service. Got the job done quick with a warenty on parts and labor.
Yvonne Phillips
Was there for an emissions test in and out 5 minutes very professional.
Ellen Kolodzinski
Been going to for more than 30 years great service great people honest people.
Taylor
I recommend Greitens to everyone in the Milwaukee area - honesty combined with superb work.
XR650L
Awesome, very happy with the fast service and quality of work completed. Thank you!
Lori O'Konek
Excellent, friendly, reliable, trustworthy, genuine service AND they really seem to know their stuff!
John Hoffman
Great sevice and was able to squeeze me in for some front end work short notice.
Leslie Quade
Love it here. Reasonable and personable, terrific service. I recommend them highly!
Steph Coleman
Awesome service!
Latesha King
Very honest place. Feel very comfortable as a woman going here alone. My go to place.
Micah Sikora
Great service! very timely turnaround. Highly recommend!
Mike Hamann
Always a pleasant experience with Kevin and the crew. A competent team. Thanks!
Hunter Wickenhauser
Kevin and Mike treat you like family, great customer service!!
Norm Siegel
Friendly, courteous, responsive, and professional. Will definitely return.
Patricia Adams
Always set you straight-fair prices always own up to warranties!!!
Bruce Petter
Great employees great service hard to find a place that actually cares in this current world
Elisabeth Weiss
I felt the service was prompt, efficient and fairly priced. We’ll be back.
Michael Poeschl
Great work
Kaelyn Wilke
Friendly, helpful, clean, and keeps in touch on car progress. Will go back!
Kyle Broaddrick
I highly recommend this shop. Great customer service and quality work.
Cathy Pochert
Great service, reliable and dependable. Highly recommend!
Andrew Borchardt
Got an emissions test done & the staff was friendly
David Stoll
Quality and Timely Service
Michael Macafee
Very Helpful..Very Knowledgeable..and Very Good with solving the problem you may have!!
Krissy Fischer
Excellent service. Friendly and trustworthy. I highly recommend.
Lisa “Luvdeleric” B
These guys are awesome!! Quick , easy process!!
Raeleen McMillion
Best place in town for all things auto!
timothy krause
great service, highly recommend them.
James Jackson
Always go get my admissions test done here
jolene cotton
Very professional, trustworthy shop!
Mike Menzl
My ride was fixed ahead of schedule
LAURI CLIFTON
Great service and friendly staff!
Virginia Tate
Excellent service, speedy, and HONEST!
Sr Iris Marie Barreto
Friendly, caring, knowledgeable, and fast!
Lauren Arezina
Very fast and friendly.
Metro Tmobile Dmeo
Fantastic
Anushka Baruah
Amazing and highly efficient service!!
Carl Stonecipher
Very easy to work with
Taryn Webb
Kind, professional and friendly staff.
David Brown
Quick and friendly service
Todd Ennis
Very nice staff
Arlene Chambers
Excellent and friendly service 🚗 …
Anthony Rainey
Excellent service and communication
Terri Bartlett
Always helpful
Jef Yanke
Great service.
Kevin Fiegel
Emissions testing!
Kent Wayson
Excellent service!
Jon Berta
Always the best !!!
Lauren Mason
The team at Greitens is such a pleasure to work with. I always trust that they will only suggest the work needed; they never try to upsell or overcharge. Have always been pleased with the work they do. I highly recommend them for automotive work.
Patricia Koch
Had too give Mike a Huge shout out for thinking ahead as of to what my truck needs. You replaced my old,ripped windshield wipers on 2-15 and not a minute to soon!!! This past snow storm was no match for the new wipers you put on. They got me home safely 😊 You are a Huge part of why I call Greitens MY auto service dealer. 🙂 Your always on your game.....
Thank you Mike, I appreciate you!
Jim B
Greitens provides great value and is a shop you can trust.
booma jack
Service was great as usually these guys always treat me good
Stephanie Davis
Ralph Poff
Pat Miller
richard matthews
Maurio Towns
Tony Roberts
Kevin Cyert
Kyle Pollard