Reviews of AutoAid. (Auto Repair Shop) in Los Angeles (California).
AutoAid
14852 Vanowen St, Van Nuys, CA 91405, United States
Description
Information of AutoAid, Auto repair shop in Los Angeles (California)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of AutoAid
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Popular times
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Reviews of AutoAid
Cecilia Ceja
I found them on the AAA website, I’m very satisfied with the service John and the team provided , the communication was excellent satisfaction . John was very honest with me in what my car needed and he was very great at communicating with me I felt like my car was safe and I can trust them .the price was fair as well which was another thing I really liked . They did a great job fixing my car I am very satisfied with the job they did . I already recommended them to family and friends I know and take this from me who has been to other shops who always took advantage and never did the work right , I’m really happy I finally found a shop I can trust to take them my car whenever I come across a repair I might need . Thank you to John and the rest of team I appreciate the service I received!!!
Astrid Carranza
First time using their services, I showed up without an appointment but they were able to squeeze me in. I will definitely come back for any future issues with my car. Staff is friendly, helpful and most of all very respectful. I would recommend to all my friends and relatives. 👍🏻 …
Johnny Stange
I have been coming to Auto Aid for years because of their outstanding service and honest work. Hard to find that in this industry. Thank you for your consistency in keeping our minivan running smoothly!
Emily Koch
Staff is personable and professional. Amazing communication. Love their online system outlining the needed repairs. They were so understanding when I had a schedule change that moved up the timeline of when I would need my car back. I’ve been going here for about 4 years and have never had a negative experience. Would absolutely recommend!
Reentje Kay
We have been going to AUTOAID for ages. Best automobile maintenance and repair place in the Valley as far as we are concerned. The owner and his wife, sons and staff are extremely kind and knowledgeable professionals who go out of their way to be of service. They discuss the condition of your vehicle in detail, give reasonable and accurate estimates, have valuable suggestions and offer rides if you need one. We highly recommend AUTOAID for any repair and maintenance you may need for your car.
Imzadi S
I’ve been with Auto Aid for a long time. I trust them to do the work needed at a fair price. David has been my go to guy from the beginning. It’s nice to know I can trust the person/shop that’s working on my car. I am disabled and they go above and beyond to help me in whatever way I need. I would HIGHLY recommend this family run shop!
Mari Fukuyama
Had a great experience at AutoAid. Service was professional and efficient, and pricing very reasonable for an oil change and new wipers. Would definitely recommend them!
Serena Jimenez
David found a quick and affordable solution to my intermittent check engine light issue. I passed my smog test! If I decide to keep this car, now I’ve got a mechanic. I’ll no longer be at the mercy of the dealership.
Douglas Brown
AutoAid is my go to repair shop. Got a mail in the tire last week that threatened to derail my entire day. I stopped by the shop right at 8 and the crew had it assessed, repaired and I was on my way in less than an hour.
Vegas GoldSolo
I loved the report they sent after my car was finished being serviced. It made me feel very comfortable knowing the health of my car. Best place to go in the Valley. I highly recommend them. I don’t go to any other mechanic other than Auto Aid! Not only are they great mechanics they are very very very trustworthy!
Bon Ogle
Great place to take your car for repairs. Friendly, knowledgeable people who are a pleasure to do business with. They also did my repairs for 1/2 what the dealership quoted me!!!
California Notary Info
This is the only shop that I trust to bring my cars to. Excellent customer service and thoroughly explain the work that needs to get done. Highly recommended.
zareh beglarian
Not many honest shops left in this jungle of auto body shops of North Hollywood were the city has issued more paint booth permits then the combined USA be very very careful where you take your car .
At least I know my car is safe at AutoAidCollision that's all
Zinthia Kee
David & Per have always taken excellent care of my family’s cars. We have been bringing our cars to AutoAid since about 2006. They are honest, professional and very helpful. They’re also AAA recommended.
Cynthia Ruiz
My experience at AutoAid was great. It was easy and painless throughout the whole process. They were super helpful in explaining everything and took the time to get things right. I only paid for the final work that was done on my car to fix the problem.
I've taken my car to AutoAid twice already and have loved both experiences. Cannot recommend more!
Ninja Nickys Vegan Wellness
I’ve been going here for years.
They treat me like family.
I’ll keep going to them for years.
This last time they inspected my tires as part of their routine inspection and they found 3 large screws in my tires.
Crazy that they even thought to look because I had no idea!!
Mark Torgove
Can I give ten stars? I would if I could! David and Max took great care of us on our last visit to AutoAid. Here's something that almost NEVER happens, the actual price turned out to be almost $1000 LESS than the estimate. What a great phone call it is to receive when a shop tells you that the repair is much easier and less expensive than they initially thought. The work was completed in one day and the car drives well. Trust AutoAid. They're great people doing great work.
Chanel Tapper
I absolutely love this place. These guys are quick, efficient, and caring. At not time did I feel like they were taking advantage. My repairs were done correctly the first time and at a reasonable price. I wish I would’ve found them sooner because I sure could’ve used them.
Patrick Redington
The staff was incredible, the process was quick, and they were SO transparent about everything. So glad to have finally found a good place I can trust and be consistent with.
Richard Dictor
First time customer. They did a great job, I’m very satisfied and will be a long-term customer.
TriStar
Second update… Had another general service with maintenance… Staff is still friendly as ever and very accommodating! I’m grateful for the impeccable service I continue to receive with Auto Aid!!
Update: I had my first service… This company is reputable. As previously stated, The staff is extremely friendly and gracious. I am grateful that I found this place. I’ve had horrific experiences in the past with mechanics/auto shops… I feel confident and comfortable with Auto Aid.
Came in to do a smog inspection as I was from out of state and was in the middle of registering vehicle at DMV across the street. Staff was very friendly and professional. They seem like a very reputable company and I believe I found my mechanic in California.
Madeline Velasco
Future maintenance & service discussed/explained.
Accommodated the car in the shop for the Week -end.
Drove the 60 miles required for smog check. Car was idle for 2-3 mo r/t auto body repair.
Doug Borowski
I stopped in to AutoAid and was greeted right away. I brought in my old Lincoln for repairs for my big move back to the Midwest. They got everything done that I knew was wrong with it and made my car safe to drive again. The people are super friendly and get everything done in a timely manner. AutoAid is very thorough and will be honest with you once they inspect your car. I highly recommend going here for any repairs on your car!
Leslie Euell
Excellent service and reasonably priced, the dealer probably would have charged me 3-4 times for the same service for my Audi. The staff is super friendly and professional and the lobby is very welcoming. I love that it’s pet friendly, too- brought my doodle with me to pickup the car and she was offered doggie cookies. The staff explained everything that was included in the service and will send you a text once it’s completed with the details. Highly recommend!
Brian Conklin
Even though I didn't have an appointment, they were able to do an oil change while I waited.
Christy Corpuz
I had them do some fluid exchanges on my car. I sent them an email throughtheir website, but they responded back with a phone call. Everything went seamlessly and they completed my car the same day. Everyone was so nice, professional, friendly and attentive. The driver that drove me home while my car was being worked on was just as friendly and fun to talk to. Their rates are very competitive. As a woman, I feel very comfortable in going to them again for any future repairs and maintenance.
spider dmitri davila
Least expensive quality replacement of car glass in the valley.
I have and aftermarket warranty from the dealership on a used car--I hated my dealership's shop and service. I found out that you don't have to service your car at the dealership and have never gone back.
(David will look at your warranty and make sure that your warranty will cover their work.)
AutoAid takes care of their customers. They will never overcharge or do unnecessary work. The last three oil changes they they told my my air filter was a little dirty and would need to change it soon. On the fourth oil change they said it was time to change it. A lot of places would just seek to change it the first time it was dirty to increase the bill.
They are family owned and run and give excellent professional service.
I feel lucky to have found and trustworthy, affordable mechanic.
I don't live in the valley anymore but I drive 30 minutes to go to somebody I trust.
Max Niles
Very professional I'm very pleased with the work that was done the prices are very reasonable I shopped around and there is know better place in town then this shop no need to look else where this is the shop to go to you have my word on that
vrg bls
Great service, and set up well for social distancing. Outdoor seating area for consultations. Asked lots of questions about my car issue so that I knew we were in agreement about it. After the diagnostic checklist was completed I received an email with a detailed list with both possible issues and areas where the car was OK. this made it very easy to talk to the technician about what work needed to be done on my car at this time and what might need to be done later. Everyone is very nice and friendly. Definitely recommend!
Larissa
My personal mechanic sadly passed away this year so I was nervous and absolutely dreaded the idea of going to go to a public shop for maintenance, especially having an older car and being a young women but the staff was welcoming and very professional. There was a mistake in my belt service, which they were understanding of and fixed it free of charge.
My only dislike is that they take hours/all day to do one thing if they have a busy schedule but they offer customers a ride home. Overall, I highly recommend this place. Prices are reasonable. Staff is friendly. Thank you for the honest service AutoAid!
David Rosenberg
I bring my work trucks and personal vehicles to AutoAid. Hands down the best. They are professional, friendly and good! From a simple oil change to a complex fix AutoAid handles it No Problem!! My thanks to the whole crew there! 💯 …
Chanel Henderson
Cowboy Max, David, and Johnny helped me and I'd 100% recommend. Very nice, helped me and went above and beyond. Will recommend to friends and family.
Enny •
I don't ever have time for reviews, but these guys more than deserve it.
I came in and told the clerk I was moving to TX later that week, wanted to know if my car was good for the trip (If you're in sales, you just heard "I have 0 return potential regardless of your service quality today. Make as much off me as you can, then get me out the door"). They treated me like family, had answers for all my dumb questions, drove me home to wait for my COURTESY inspection (100% could've charged for diagnostics, I asked for a full check). Within an hour, they texted me any concerns w/ pics for context, and told me I forgot my wallet (which had oh idk ~$500 in loose bills?), and my passport on the back seat floor. Told me what was necessary to fix for the trip, and what I could put off (again, fully aware they wouldn't get any business they didn't take that day). After I confirmed everything, they fixed it all in a couple hours. From hello, to driving off the lot, all in one afternoon.
I'm not exaggerating. I've maybe wrote 1 other review for a business my entire life (I'm 30). I support people who do their job because they care about it, not because it makes them money. I believe that's what I saw that day. Only my luck that i found this place THE WEEK I MOVED TO TX. Thanks for getting me here safe gentlemen.
Ashley Sundquist
I am so grateful to the kind, professional and helpful team at AutoAid. David and his team checked out my car at last minute's notice and the service was affordable and fairly priced. They went above and beyond when Miguel and Max drove me to and from the office so I could make all of my appointments and still get my car fixed. I'll definitely be back for anything else when I'm in Van Nuys! Thank you, AutoAid.
Kurt Murray
Great work, trust their word, gave fantastic detail when explaining what had to be fixed, and what could be fixed, if desired. Downside:
Hourly prices are higher than most place but it's a well-run, clean experience.
Rocio S
Great body shop. Everyone was nice. They did a wonderful job fixing my air conditioning in my car. Feels cooler than before. Thank you.
Liza Saffo
This place is awesome! Everyone is super nice and professional. I took my car to Subaru and they tried to charge me $6500 for repairs - took it to Auto Aid for a second opinion and they did everything for $1700!! I was so relieved and happy. I highly recommend auto aid and will be using them in the future!
Bonnie Norris
Love ❤ Auto Aid. Everyone pleasant, nice, thorough, professional, expert knowledge of cars 🚗.
The best thing for me is: NEVER was I talked down to or made to feel stupid about my car! Mainly, Dave assisted me. From the get-go, I felt a high regard, respect & trust for his knowledge, skill & professionalism.
Dave is absolute the TOPS in my book.👍
Bonnie Norris
Paula Denen
Professional and courteous service. They diagnosed a problem and fixed it with minimal downtime of my vehicle. Wait area is clean and comfortable. Thanks Autoaid!
Edward Yerke-Robins
Came in a little after 8AM on a Monday without an appointment for an oil change & general diagnostic. I acknowledged nobody likes to be put in that spot and my only requirement was I needed it back by 2 to pick my kid up from school. I received a text with photos from the diagnostic & a phone call around 1 when the car was ready for pick-up. They walked me through their findings without any pressure to follow up their recommendations immediately or even at their shop. They not only remembered that I needed it back ASAP - they remembered WHY I needed it back. It was a small but impressive detail, especially for a first time walk in customer, which is why I will go back to them to get the rest of that work done. Plus their sign said "The Mensch with the Wrench" - I love it!
Enrique F.
I keep bringing my car to this place because they are always detailed on what the car needs or doesn't need. And as I said before, they will keep you updated. Great staff.
Hendric Buenck
Best customer service. Extremely capable and professional
Julian S
I have been coming to AutoAid for years, and will continue to do so! Great, friendly, professional service.
sheila kendrick
They diagnosed why my truck wouldn't start. Replaced battery cables and fuel pump to make it run. Gave me a place to get smog test.
Very reliable and always told me what was up and how to fix it.
Linda Boman
All was great! I had to have extensive work done. I worked with David and he was very kind and explained each needed repair. They were great with cost estimate and prioritize the repairs for me. David was able to give me each cost and ways to save money if done in order. Great new waiting room and bathroom. I was also delighted to see Doug, the former owner. I had been going there and Doug always did the car super! If you havent tried them - Go for it!
Linda
Lethzy Montenegro
This place is so great. I never feel uncomfortable I always feel welcomed, unlike sooo many other places that I’ve been to.
Steelpaine99
Been going Audio Aid for 20 years, nothing but good costumer service every time.
WILLIAM LINARES
Best place to have your car fixed.Very honest and professional business in San Fernando Valley.
Stuart Juggler
I have known Jack for many years and have Auto Aid on Erwin take care of all my auto needs of my car, it was due for a service so I took it to their new larger location on Vanowen/ Kester. I was greeted with David’s smiling face and they quickly and efficiently attended to my car. It’s the reason I never even consider taking my car anywhere else.
David Cunningham
Can’t say enough good things about Auto Aid. This time, I needed some new tires. High quality tires were installed and alignment was done all in a couple hours. Thanks!
KAREN WYNNE
I’ve been going to Auto Aide for about 15 years. I won’t trust anyone else with my car. They are the most honest place to get your car repaired, hands down. I have referred many people here, and they’re all very happy.
Tarik Ergin
Professional mechanic work performed in a clean and pleasant environment. Everything was explained thoroughly for my approval before they began the work. I received several phone call updates while the repair work progressed. Five stars for AutoAid.
Dawn Coen
My husband and I have been using Auto Aid for years. They are always friendly, professional and honest. I only wish they had washed my car on my recent visit. Other than that, they always get five stars!
kimbakaye
Great customer service. Mechanics asks questions about your car in order to provide the best auto car. Enjoy good coffee and chocolate while you wait!
Dina Victor
This auto shop has wonderful people working there. They are nice, clean and they explain things in simple terms for me to understand. Love my auto shop. And the goodies they have to eat!!! They’re great. But I’m on a diet lol
Margaret Burchett,
I've been taking my car to AutoAid for years, they are the best auto service
shop in the valley and I wouldn't trust my car to any other entity.
Now I can also get the smog services, which saves another errand.
I would recommend anyone who wants the best in care. customer service,
and reliable auto repairs to team up with the great people at AutoAid, it'll take the stress out of a very necessary chore.
Joseph Cotto
I went in having somewhat of an idea as to what was wrong with my truck. I took it to AutoAid anyways and they gave me the peace of mind that I needed. They did a diagnostic and got back to me promptly with an estimate of what I needed. They fixed it for less than I expected and now I have zero anxiety. They are now my go to shop whenever I need something done to my truck.
Ingrid Oliansky
AutoAid was recommended to me by a friend who had taken his car there. The minute I pulled my car into the garage, I was greeted by David who was really friendly and invited me in to the office so I could tell him what was going on with my car. I waited while they checked my car over which took less than a half an hour and they came back with a laundry list of work that needed to be done. This didn't surprise me in the least as my car has about 177,000 miles on it and it has been several years since I have had any major work done to it. Per took over to give me the estimate on what the repairs would cost me in parts and labor. When I mentioned that I am on a tight budget, he told me he would only look into the parts and repairs that could not wait.
We made an appointment for me to come back a few days later when the parts would all be in. Again, I was greeted warmly by David and I was given a ride home by one of the other very friendly employees. The car was done as promised by the end of the day and I was picked up by David's Father, Jack. This really is a family business.
They also pride themselves on being a female friendly auto repair shop. This could not be more true. I never felt talked down to and I never felt like they were trying to sell me something I didn't need.
I have to say that, even though it was an expensive trip, it could not have been any more pleasant than the experience I had with AutoAid. I highly recommend them for any service or repair you need done.
D R
This place is great. They took my car right away (no wait), and were friendly, courteous and helpful. Service was quick...they told me what was recommended by the dealer, but were happy to guide my decisions (the dealer recommended a changed cabin filter, but after asking a few questions, he didn't think I needed it yet. That saved me money, so I appreciated it!)
I will continue to taking my car to AutoAid, and I recommend that you do too!
Devin Oeland
Auto Aid was very professional and timely. I was towed there and really didn’t have much of a choice to repair my car. I was apprehensive because they were not my regular mechanic. My car broke down about 50 miles from home.
Fortunately they repaired my car in one day as promised at a reasonable and fair price. I appreciated the fact they didn’t take advantage of my situation.
All in all, it was a good experience and I would use them again if I’m in the neighborhood.
Irene W
David was very efficient in assessing my car’s situation. He kept me informed of what needed to be done, the cost, and the progress of repairs.
Norm Kurnick
Best auto repair shop in the city. Jack, David and the crew take care of you like family. I would go no where else when I need work on my cars. Prices are great! Customer service is great! Thanks guys for your great work.
Danielle Wylie
The service is excellent, often above and beyond. Years ago, I was juggling a toddler and getting the vehicle serviced. One of the guys gave me a lift home in my own car so I didn't have to move the car seat. Last week, my husband dropped off the vehicle and forgot his lunch at the shop. They brought it to him!
They do good work. I don't feel like they're trying to upsell all the time. They treat you like family.
They may be a bit more expensive than your average mechanic, but worth it.
Arnel Manzano
Price was fair. Company was honest about what to fix compare to the Honda dealership that tried to charge more and do unnecessary fix. I highly recommend Auto Aid.
Tyrone Banks
Very personable group! This team was very straightforward, and I really believe that took care of my car as if it was their own. I never felt uneasy or unsure that I was being sold a service that I didn’t need. This team puts quality first, and there’s no doubt about it
trinity auntau
This is a family owned business and let me tell you it is truly a wonderful business. The mother has set up all the knickknacks which makes it feel really homey. The family is really down to earth people honest and very worthy of your business. you can totally trust these people I highly recommend this place to anyone. I have sent my daughter as well as my neighbor and myself of course.
Kevin Kinder
AutoAid is hands down the best automobile service I've ever received. From start to finish, they were there for me every step of the way, educating me on the process and status of my car. There's never been another company even close to being in the same league as AutoAid, nor will there ever be. Their entire team is smart, honest and dedicated to helping customers with any car related issues both big or small. I cannot stress enough that AutoAid is not "in it for the money", but rather in the business of helping people. They have set the bar incredibly high and there shouldn't be a single doubt in your mind as to who to call when your car needs repairs or service. I could go on for hours about the exceptional service that Jack and his team provide day in and day out, but I'm confident if you've read this far you get the point. Save AutoAid's number into your phone today and I promise you it will be the best decision you've ever made.
Linney Maher
I went to Dave at AutoAid after going to a highly-rated hybrid specialist in the area. I was planning a trip cross-country and wanted a diagnostic and inspection to see what, if any, needed repairs were to keep me safe. The specialists listed $1600 worth of repairs, none of which it turned out I needed. Dave got me in and out first thing to keep me from having to be without the car for a day, & found nothing to be wrong that would get in the way of a successful trip. And he did it for free. It gave me great peace of mind, & when I called him for a quick follow-up question (weather-related) he even mentioned the minor issue of what type of washer fluid I might have that could give me trouble; (it did!). I have so much appreciation for Dave. This trip was long and turned out to be harder than I anticipated due to winds, snow, icy roads. I would not have felt as safe had I not gone to AutoAid. Thank you, Dave!
Michael DiNardo
Auto Aid always takes great care of me. This recent service was the first time I brought my wife’s car to them. We had received an estimate for work (some not entirely necessary) from the dealer. Jack picked the car up directly from the dealer so we didn’t have to transfer it ourselves. They then did the work for substantially less than the estimate given by the dealer and helped us prioritize other work to be done. I’m never taking my cars anywhere else.
Michael Spencer Ziehfreund
From the start I felt like I could actually trust this body shop and they weren’t trying to find ways to upcharge the bill. They told me what was necessary, what was not, and what could be left to my decision to go either way (safe side or caution if not replacing/fixing). I really appreciate the prompt service, updates given by phone throughout each day I didn’t have my vechicle and the enterprise shuttle service they have to take you to grab a car at a discounted rate while yours is in the shop. I will be choosing them next time for anything the dealer overcharges for! Thank you.
Alma Pelayo
I highly recommend the services of Auto Aide I was involved in a traumatic car accident and they were very patient, empathetic and compassionate in the they spoke to me every time I called about my.
They made me feel important, as if I was their only client, even though they’re always very busy. David went above and beyond to help communicate and expedite things with my insurance company and my attorney. When the insurance for the car that hit me was not responding in time manner he went out his and got on the phone and helped me communicate with them to help resolve my claim. The rest of the staff is very professional too.
Valerie Shapiro
I have been coming to AutoAid for a few years now. It is the cleanest auto repair facility you will ever find. They are fast & friendly. Always seem to fit you in no matter how busy they are. They are AAA approved and Ask Patty (they certify that they are female friendly). The bathroom is cleaner than some Doctor offices. Jack (the Dad) and David (the Son) are a great team and really "good" people too.
Check them out, you won't be disappointed.
Charles Savinar
Replaced windshield washer pump. Service completed in 1 1/2 hours at the price quoted earlier.
m mandile
I have been getting my car serviced at Kenny's Auto and now more recently at Auto Aid.
I have received excellent service and the transition to the new ownership has been seamless. Doug has run a terrific service and I am looking forward to the continuing with the new owner whom I have met .
Ellen Gould-Silcott
I’ve been going to AutoAid for 20 years! My first visit was for some part that failed. When I went to get the car, they took the time to show me the failed part and WHY it needed to be replaced. Have been a loyal customer ever since. They are GREAT!
Josh Smith
Auto Aid is the greatest! They run their shop better than the dealer! I went to the dealer recently for a recall notice, and they had nowhere near the follow-up and follow-through the Auto Aid has. Auto Aid consistently does a complete inspection of my vehicle each and every time I go, letting me know what things might need to be addressed in the future. I find this very helpful. They even reattached my sagging bumper cover!
James Rutkowski
After driving my car briefly Doug thoroughly explained the possible problems. He then quoted me a very reasonable fee for further diagnostics. I was then notified that the problem had been identified and repaired. There was no further charge beyond the diagnostic fee. My car is now running well again.
James Holloway
Excellent professionalism, customer service, and attention to detail. I stopped by to get my headlight changed, but they had just closed. David still took the time to talk to me about my concerns, and told me to come by the following day and he would take care of me. I came back the next morning and I was out in 20 minutes! David had left a note with Per, who is also great. Not only did they change the bulb that was out, but they reinstalled another bulb that was not properly installed by Toyota. Top notch! I will definitely be returning. They are stand up guys.
Victoria Westmoreland
Auto Aid Rescue is a fantastic family owned and operated mechanic shop.They're extremely knowledgeable. They were of great help, fast diagnostics, and great customer service. They even offered me a ride back home (I am within 5 miles.) Thankfully they held my vehicle while I was researching what to do next with my car! (Thank you!)
They're AAA certified and even gave me a discount on my vehicle diagnostic.
I highly recommend them!
If I need more mechanic work in the future (hopely not) I will definitely be back!
Brian Jamieson
Very to the point. Reasonable prices , timely fashion and directly across from the dmv. Very convenient if you have to smog and go to dmv. The guy is very nice. And dog friendly. Good seating inside and out. Allot parking. A+++
Roscoe Houston
I was called today and ask to stop in to see if anything can be done to help me with the service I received. I gladly arrived and spoke with the mechanic. He showed me professionalism and courtesy today, he actually had time for me. I value that in a company. Way to go autoaid
Niva Ruschell
My experience with Auto Aid has been the best experience I've ever had with mechanics. I am an older woman and have owned a number of cars mostly used and in some need of repair. Needless to say most of the mechanics in the past either did a shoddy job or over charged me for their services. I've made reports to the BBB and have had to take 2 of them to court (I won, by the way). As for Auto Aid, I was caught between a rock and a hard place when the used car I'd purchased blew a gasket. AAA towed my car there and the next day I was on the phone with Dave who informed me what I was dealing with and what it would take to fix it. After I recovered from the shock, I humbly asked him to have my car towed to my house because I was broke. Instead Dave came up with a plan that allowed me to have my car fixed . I must say I have had no problems with their repair work. They are honest, thorough they stand by their work. They are my mechanics for life.
Chuck and Eve A.
Top notch mechanic shop. Our faith is renewed in mechanic shops as we had a full hand of bad experience before not anymore. We will be returning back for all of our mechanic needs and referring everyone we know. They can solve any difficult mechanic issues they're a truly know how to target any issues fix it and turn you car in running like new. FABULOUS!
ELegance Hippolyte
The staff at AutoAid are the most professional in the industry that I have experienced. They are courteous and explains the process from the time you dropped off your car until the repair is completed. They are "Female Friendly". I recommend this company to anyone looking for honest and dedicated auto repair services.
Jaxy Boyd
I have a 2004 Toyota Corolla, which is a bit cranky. AutoAid takes great care of it! Plus, they’re friendly, efficient and always take me home and pick me up. Reasonable prices, too.
Nicolas “Nexus” VANGHELUWE
Got over hearing problem on my 2002 Intrepid R/T. Autoaid was my closest option that was not a dealership.
They explain me clearly how they will assess the troubleshooting with a clear quote as well. They found the problem and work on it. I even ask them for extra work for my tired suspension.
My car is working great, for a decent price in the end.
Very satisfied, I ll be back in the future.
Valerie S
My husband & I have been coming to Autoaid for years. Jack, David, Debbie & Max are AMAZING! We moved out to Oak Park last year and were worried that we would have to trust our 2013 Ford Edge to another mechanic closer to us. I called them to see if there was any way we could make arrangements to somehow get the Ford to them to have serviced.
To my surprise, they came to our house to pick up & drop off to us after the work was done. Now, to be fair, they do live out in Thousand Oaks, so to them it was not a problem.
We are going to Las Vegas in July and wanted to make sure the car was road worthy before we take the trip. I mentioned it to my husband, then the next time we started the car the check engine light came on. Life is so funny (strange) sometimes. Turned out to be a valve of some sort. Of course they took care of it quickly. We were not home when they returned the car. Max was able to put the car in our garage. When we came home, we were thrilled that our car was safe & secure with the keys inside.
Now I really call that personal service. I know with Autoaid they will not pad the bill with things that frankly just do not need to be done yet. they are fair on pricing, but more importantly we feel like we are giving "friends" our business. We love them & they way they take such good care of us & our cars.
THANK YOU JACK, DAVID, DEBBIE & MAX!
Ali & Kavon
Great service for realistic prices. Very clean and welcoming office. It's never fun to have to have your car worked on, but this crew is trustworthy and top notch. I found my new go to 👍 10/10 recommend. …
Steve Cattani
My first time visiting under the new AUTO AID banner after being a customer of KENNYS AUTOMOTIVE for several years. Professional operation in all respects.
Doug, the Chief technician, was the main reason for my return. He’s an excellent contact and professional in every way. Provided detailed information and was very thorough.
I’ll be back soon as there are several more things that need to be done on my vehicle.
Ion Overman
This shop was recommended to me by AAA, and it is by far the best auto shop I have ever been to. The best thing about AutoAid is that I always feel like I’m being told the truth, and I never feel like I’m being price gouged or up sold. As a single woman living in LA, that is such a relief.
Aaron Williams
Auto Aid did a fantastic job of diagnosing the problem with my Civic, took their time putting together a very detailed report, and gave me the exact info that I needed to make the appropriate decisions. They even found a problem that no one else had (a very small, nearly invisible crack in part of the engine block). Furthermore, all of these notes and records were promptly emailed to me. They went above and beyond the mechanics that I've used in the past, and I will definitely be back.
team findley
The whole crew did a wonderful job refreshing my 1995 truck inside and out. The bodywork and paint is excellent, and the mechanical repairs were done with expert diagnosis and repair. AutoAid did such great work, I'm as excited to be driving my truck now as I was the day I bought it decades ago. Thanks, everyone!
Elaine Hirtle
My car is old and was in need of a lot of work. Dave was very professional and let me know what was needed and what was being done, as well as the cost. My car is running great, and I will definitely go back for any future repairs .
Benjamin Pierson
Took my Jeep wrangler in for a "death wobble" issue. David discovered the problem and was able to fix it and have it back to me in two days. Jeep runs perfectly now. Great pricing and very pleasant to interact with everybody there. Highly recommend to anyone and will be returning.
Guy David Gazit
I've known the folks at AutoAid for almost 5 years. They are professional, courteous and trustworthy. I recommend them with all my heart!
Mariana joes
Sadly, a repeat customer. I got rear ended on the freeway. Agreed to private party. Brad was super accommodating. Estimate was very fair. Brad had the negligent party pre-pay before he ordered parts/started the work and then got it done same day in 3 hours. Very impressed as always with their service and quality of work.
Brian TT C
Great customer service. Doug was thorough and explained the work that needed to be done and why. I would definitely recommend them to others. I’m bringing all my cars here.
Mark Widawer
Yet another wonderful experience at AutoAid. I brought my car in and David got in the car with me for a quick ride so he could hear the squeaks and noises the car was making. While the car was being serviced, I broke out my laptop and used their wifi. Very comfy there. Squeaks Gone. Rattles Gone. Oil Change Done. Headlight lenses polished...and it all cost less than I had expected. Overall, a GREAT experience. It's a 30 min drive from my home, and I pass maybe 20-30 other repair shops along the way...but I won't take my car anywhere else. HIGHLY recommended.
Vince Garcia
Great service. Dropped my car off over the weekend, they diagnosed it Monday and I picked it up Tuesday. Sent me a text with a link to the diagnosis that broke everything down. Pricing was fair and they communicated with me every step of the way. 10/10 will be back for any future service needed.
Renee DuPont
The best of the best, would not trust my car to anyone else but the guys at Auto Aid !!!
Aaron Stall
Kenny's people plus more great ones. Nicely remodeled. Fine people, prices, and business. I highly recommend this place. Humble yet classy. Family feel. Friendly people who do good reliable work. Happy to know the old crew from Kenny's is here - brings another level of trust to this place. A comforting feeling.
Love the slogan, "Mensch with The Wrench"
Anagette Brown
Thank you so much Jack B.!
My little brother was going to take his Behind the Wheel Driving Test at the DMV less than a mile away, down the street. Unfortunately, during his exam, the driving instructor informed us that the back brake lights were broken and were not lighting up. We had no idea until this moment, and it was clearly too late. My little brother was unable to take the driving exam. We were all stressed; feeling hopeless. We panicked and did not know where to go in order to get our brake lights fixed and fixed immediately. It was a miracle that we found AutoAid. Jack reassured us that all of our brake lights would be fixed in under thirty minutes and at an incredible price. We are so thankful that Jack and his team at AutoAid were able to fix our car's lights in such little time. Ultimately, Jack saved the day!!! My little brother returned to the DMV, took his driving exam (with WORKING brake lights), and PASSED!! We are so happy. Thank you so much to Jack and AutoAid!
Jessica
Thanks David and Doug for your superb knowledge and help.
The place in all has a very friendly, professional, and, "let's get your car fixed the right way" type of vibe that makes you feel comfortable and in good hands.!
Many thanks to the AutoAid crew.
Joel Levitt
I have been going to Auto Aid for 30+ years. Jack and now David are absolutely fantastic. They have even come to my house to work on my RV. A few years ago I was contemplating buying a '55 Caddy "for fun" and Jack came out to its location to give it a 'once over" before I decided to pass on the car. They do everything from changing windshield wipers to transmissions. They keep it spotless and customer friendly too.
Honest, reliable, reasonable prices. You can trust these guys!!!
Peyman Karbalai
AutoAid is my go to for servicing my two minivans. Very professional, timely and informative. Dave at AutoAid is always willing to explain to me what was done and any suggestions he might have. Highly recommend!
Bonnie Norris
Friendly staff; work was done efficiently and well;
worked with me to fit my budget; fair pricing.
Never felt, because I'm a woman, was I being bamboozled. Honest diagnosis.
Will refer AutoAid to others. In fact, my daughter is going to take her car there.
Rebecca Deras
We have been going to AutoAid for a few years now and have never been disappointed. The service is thorough and excellent and the mechanics stand behind their work. We are always glad to know that in the event one of our family cars requires service, that AutoAid is just a few blocks away and always able to take care of us.
Sanford Robinson
AutoAid offers expert personal service, always with courtesy and professionalism. Explanations upfront, no surprises, work done with pride.
Roman Kniter
I have been using them for several years. A family business with customer care, fair pricing and 6 days/week open. 1 of my cars is about 198K miles and the other 67K.They take care of them, remember me when I call, drop me off at work when I need a ride and do not push unnecessary procedures (motor flushing, a.s.) that the brand dealer used to do all the time.I am their customer for life!
Mary skinner
I have been using Auto Aid for over 3+ years! After I had a horrible experience with another oil change company that made me in search for a good honest mechanic, and thats what I have found, I wouldn't take my car anywhere else!! There honest, fast and they incredibly accommodating! Keep up the fabulous work!!
vic ki
Auto Aid is a trustworthy business where I can leave my car to get fixed here and not have to worry about being charged unnecessarily. Ivve been coming here for years and the mechanics are top notch. Auto Aid always patiently explains to me what is wrong with my car and what they need to do to repair it. They always give me an itemed description on the invoice that explains to me wehre every penny went. They are AAA certified. They are very friendly and courteous, and one time I needed a ride home and the owner, Jack, and his wife actually drove me home? But normally they will arrange for a Lyft driver, or something similar, to drive you home when you drop off your car.
Chris Karagiannis
Auto Aid did it again.. They gave me a magical experience as always. If you are looking for a true mechanic shop with no hidden fees, and suprises then Auto Aid is the SPOT..
I spent a lot at dealer shops and I all I saw that I was a walking paycheck in their eyes. But with Auto Aid Not onley I saved huge bucks but they always do the extra mile to make me feel like home.Thank you Auto Aid You are the Greatest!!!
Alexsandr Dmitrievskiy
I found this perfect place for my car service - professional and trustworthy specialist. And by the way - they are the nice people to deal with. Strongly recommend.
James Warren
Great experience from the moment i scheduled my service to checking in to picking up. Kept apprised of progress and potential down-the-road fixes, but not oversold on anything that wasn’t vital. Appreciate the honesty and respect.
Lynn Bar-Lev
They are consistently easy to work with, professional and candid about prioritizing repairs if necessary. I highly recommend them after using their services the past many, many years!
Danielle Minacapelli
This place is fantastic! Friendly staff; clean, comfortable waiting area; HONEST! I took my car in for a rattly muffler, expecting to be there a couple hours and about 20 minutes after arriving, they were done. It was only a missing screw, which they replaced at NO CHARGE! They could have told me it was a huge, costly fix and I wouldn't have known any better. I will come back here for sure.
Kathy Flood
Auto Aid has always been great! Fair prices and excellent service.
Jay Renehan
Polite, professional, clean, timely. Highly recommend. Fixed a flat for me.
Sheila Byers
I was in the arms of a delimma when I finally contacted AutoAid, especially because they have a unique credit arrangement called AutoPass. The key to my vehicle was lost, and David provided a quote lower than another mechanic and much lower than a dealer, where everyone told me to go. Once my vehicle was there, it was given priority, as I was given a workable key so I could drive again in no time flat I’m a mobile notary, and I hadn’t realized how much I loved my car. Therefore, I bring it to AutoAid as I know their impeccable service and staff give me/my car what it needs to keep it running smooth as silk.
Miguel Osorio
Excellent service! Jack was wonderful and kept me updated through the whole process. They explained everything that needed to be done and had my car ready at the specified time. Definitely recommend for any services needed to your vehicle.
Maria Solomon
I really like my mechanics and office staff. David takes time to explain the car issue(s) and takes personal interest in explaining everything. Nobody has done that for me before and their repairs are always done right.
shevawn large
I love everything about AutoAid! Dependable, honest, friendly. They are the best in the valley.They have been my go to garage for 10 years. I moved to Northern CA 2 years ago and still take my car to them!
Mary Carbajal
Excellent service. I’ve been going to Doug for many years. Jack, the new owner is very friendly and professional. This place is going to be better than ever. I highly recommend getting your car serviced here.
Art Anekboon
A very professional and great body shop! Tony greatly exceeded my expectations for a body shop. My Scion look practically brand new as if I was never even in an accident.
Tony was very helpful in explaining the whole process to me and how everything would be done along with doing his best to keep the price within a range that I could afford. He also kept me up to date with pictures and phone calls of how the car is doing and informing me what he'll be doing to the car the following days.
All in all I have nothing but praise for this body shop. It's exactly what I expected of a body shop and more, so I definitely recommend anyone who needs their car's body repaired to check out AutoAid & Rescue and talk to Tony. As they are very professional and will get your car back to the way it was or even better! I for one will definitely be coming back here again if I every need any body work done done on any car.
Thanks a bunch Tony and everyone else at AutoAid & Rescue!
sam hefter
We currently live in southern Oregon after having been residents of San Fernando Valley for decades.
Our family (still living in LA) has been using Auto Aids services for years.
When we bring our vehicles in there we not only get excellent service - we get fresh coffee & cookies too.
Last week, while visiting our family in Southern California we had car trouble that required immediate attention because we needed to be home the next day. Not only did they take us right away but they diagnosed it, fixed it & got the car back with time to spare.
They rock
Sergio Arguello
David at Auto Aid will take care of you. He will make you feel like family and his staff will have your vehicle running tip top. I have been going to Auto Aid for 6 yrs and even though I live in north Hollywood with 100’s of mechanics he is the one I trust.
joanna mata
Came in for a smog check and couldn’t be happier. Friendly, fast service. I needed my plates removed and the technician happily did at no extra charge and even told me to come back if I got new ones and he’d put them on for me. I would definitely recommend this place.
Krystal Hill
Ive been taking my vehicles here for a few years now, and I've experienced nothing but great service.
Ramon
This place is awesome, no gimmicks. I take my KIA Optima to get serviced here. We just had a fender bender and David Selvie took care of us. No hastle, assisted with the rental and the time frame he gave us on the work was precise.
Monica Guevara
I have been a customer for a little over a year and have been very pleased with the level of service. I can make appointments online and received electronic reports via email. Everything is very easy. I work I. The area and can drop off my car and pick up the vehicle by the afternoon.
Jenna Rose
This was such a great experience! I brought my car in a pinch. They were so helpful! Very kind, honest, fast and fair! Highly recommend this shop! My appreciation is so abundant!!!
Hepburn Jamieson
Amazing experience and I normally can't stand dealing with mechanics. It was actually a pleasure doing business with them and my son loved the little toddler area they had set up in the waiting room. Auto aid is getting all my business from here on out. Thanks!
Mar P
Love these guys! They take great care of my cars. And the rates are affordable.
Debbie (runs the place 😁) is a gem, and a resource of information. Great to talk to.
Paul David
Highly recommend these guys!
My experience was excellent. AAA tow truck driver recommended them and I couldn’t be happier. They are now my new mechanics. Very honest people!
Marvin C. Lee, DC, JD
It's hard to find an honest Auto shop in my opinion. AutoAid is a different story...they will be open and honest and tell you exactly what you need and don't need. I live in Los Feliz and am willing to get my regular maintenance all the way in Van Nuys with AutoAid because I trust them.
Great service, clean bathrooms, friendly staff!!!!!
Andy Fiala
Our vehicle had electrical charging issues and AAA towed the vehicle to AutoAid. They consulted very well on our issue and we're very equitable when we were all done. Thank you guys!
Stuart Nadeau
Very friendly staff that was extremely honest. Instead of fixing what I came in for, they found that I was still under warranty and sent me to the dealership. Would recommend to everyone.
Margaret Burchett
I could write a book spouting the praises I have for Autoaid., but space is limited.
No matter what auto problem I have had, Autoaid has been there for me. I am
a senior citizen and recently was side swiped by an unlicensed driver. My car
was drivable but in pretty bad shape. Shortly after the accident my back went out
and I was homebound for three weeks with more time out still to come. After contacting my insurance carrier and having the adjuster come to my home and provide me with the cost of repairs, I called Autoaid and spoke with David. I explaind my situation and inquired as to who did their auto body work. David advised me and after I received payment from the insurance company called David again to ask him if he could figure out a way for me to get the car to the body shop. David actually offered to come by and pick up the car and deliver it to the body shop for me. Today David returned my car looking brand new and with no sign of it ever having been hit. His reommendation was the best. I am still home bound
but now know that when I am ready to go, my car is ready too. Where else in this huge city can one find that kind of care and service? I have been with Autoaid for
about three years and I have never been more pleased, from the smallest item to the big job of auto body work, David, his father and all the other employees are just the best, warm, friendly, honest and the creme de la creme when it comes to keeping my car safe and in tip top shape. I would recommend everyone at Autoaid and I am so thankful and blessed to have that name and phone number always ready to assist me and my car
Try them, you won't be disappointed. In all my experience with auto repairs there is no other company that comes close.
Monse Ruiz
Great service and they did an excellent job
Justin Manshadi
Incredibly honest and efficient. I was recommended by my uncle and after a long line of half-*ss mechanics and I finally found a shop that does great work. David and Betty were super helpful and generpus and made it their priority to help me out.
Nunya Bisy ness
The best Auto body shop i have ever been in. By far. Excellent service and excellent work to boot. Right on budget and time. What a find. Very happy and very pleased
Johnny & Michelle Moreno (Happily Married)
Service was same day oil change was done in an hour and a half I was out the door ordinarily I would have taken it to a friend or someone who knows cars but with auto and the service is backed by a good old fashioned satisfaction of a honest service couldn't have asked for a better service garage my first time there . I took a chance on this garage and I'm glad i did cause it's no longer a a doubt in my mind that my car is getting the best service money could buy satisfaction guaranteed thanks guys .
Gabi Mayorga
Very profesional, quick servise and made me aware of a rats nest under my hood. (Which i already knew) but was grateful anyway. They filed the paperwork with the dmv and gave me a certificate so i coukd also turn those in. Solid
Guillermo Gil
I've been going to Doug for 9 yrs . Excellent service. Jack , Debbie and David , new owners very friendly and professional. Excellent service as well. Awesome service, thanks to everybody at AutoAid.
Patrícia Seminario
Is a pleasure specially for a woman ,go to a place that usually is just for man ,
First of all ,everything is neat ,it doesn’t look like a mechanic place , is like when you go to a little boutique ,with flowers 🌸,coffee ,different kind of teas, muffins , everything match with con lot red ,even the napkins and even dough, there’s a tray with black mask , that place is really amazing ,I hardly recommend it .
Roslyn Cohn
I love these guys. Honest and don't price gauge. I stopped taking my Hona Fit to Honda years ago. David is the bomb and Debbie at the front is a doll. Look no further than AutoAid!
Beth Preimesberger
David and John are great. Service is excellent. They care about the client and the vehicle.
Ebba Berlinsky
I had a good experience with AutoAid. They were professional and courteous. They explained the problem and told me what to be aware of what problems could happen later. I will be coming back for maintenance.
Maria Cienfuegos
I love this place, Dough, David and the rest of the staff are amazing friendly, fast, and super rapid I can’t express you enough how grateful I am to have found them for my car repairs from now on that’s my car repair place!
You guys Rock!
Bonita Gutierrez
I love Auto Aid. Been going to them for over 15 years. Jack & David are the best!
james ripley
Extremely attentive, initial contact,quick, explained each detail until it was understood.Service was above and beyond ie: special tag for keys with name of vehicle/yr,lic# and Vin# on it! Accommodated special necessary travel pickup, as needed! Went beyond to complete Job! Took the stress out of a stressful situation! Thanks Dave
Charlotte Kaber
Quick Easy Friendly. Made an appointment
Went over everything they did and future work
They did a thorough maintenance on my car.
Jill Esplin
I love auto aid. They are a quality local mom and pop car place. I experience their service as impeccable and they are priced well for their services. They are nice too and have a great waiting room with free internet.
Shirley Agam
Very honest and pleasant to work with.
Doug Cooper
The guys at AutoAid are expert diagnosticians. I brought a 2003 PT Cruiser GT to AutoAid after several other facilities (including a Chrysler Dealership) were unable to diagnose the problems with it randomly stalling while driving. After the first day, they had diagnosed the issue, and had a clear plan of action to resolve it.
On another occasion, I brought them our 2006 Honda Odyssey to diagnose several issues. Again, they were able to identify and recommend solutions that other shops had overlooked. In this particular case, we had some miscommunication, and replaced the power steering pump unnecessarily. When this was identified, David made it good by refunding the cost of parts and labor on the replaced pump.
The guys at AutoAid are stand-out experts in the field of independent auto shops - I will definitely go to them again.
Amy Valencia
Friendly staff, very reasonable prices.
I love they have a guarantee all of their work.
Michael Milauskas
Why take your car anywhere else? The guys at AutoAid are professional and courteous. The facility is spotless. It's hard to find a mechanic you can trust, but once you do you stick with him for life. That's AutoAid.
Daniel A Gaudy
I have only one issue and they should do it without asking but I did ask them to check the fluids on the van and they didn't do it. I hope they start checking the fluids as part of their service, especially on older Vichels
Innertauts
As always, a great job from Auto Aid.
Jim Reed
Auto Aid was a life saver. Our car was missing badly and they quickly discovered that rats had damaged our wiring and they replaced our spark plug wires and had us back on the road within a couple of hours. Thanks Auto Aid
JR M
Friendly, fast and professional. Competitive prices. Will definitely bring back car for other services as needed. Thank you David and Douglas!
Kianoush Homayouni
I had to obligate myself to write this review for Autoaid. This is one of my favorite place to go and get service. I always enjoy having conversation with people at this shop specially Jack(the founder of this business) and getting the best service with excellent manners. Great job Guys!!!
Joanna “Joey” Ellen
Very kind people at this location. I was in and out within 20 minutes. Needed to get my California Tags and they were right across the street. Great location and very convenient if you need to go to the DMV lol
Shaul Janes
Once again AutoAid came to the rescue. Once again a flat tire . Peace of mind knowing I have a repair service I can trust.
Emily Haase
David always does a great job of explaining my car's issues and lets me know what should be dealt with ASAP, and which issues I can keep an eye on. Fair, friendly service.
Doina Boca
David is an amazing guy and he helped me a lot with my car. This is the reason I drive so far (Long Beach) when I need my car to be fixed.
89frisco
Excellent service, fair prices & friendly workers. They show you with detail and photos all the expenses that are required.
Max Muller
Great shop run by great team!
Jackie Mendelson
They filled my tires and turned off the warning icon. They replaced the lower piece of my back bumper. They rocked, as usual!!!!
Raul M
Great AutoShop. Quick, courteous and professional. Clear concise steps on what to expect. Would come back...
Andrew Salazar
Great people and excellent service.
Bruh Run
The people at auto aid are fantastic.They provide great service
JoAnne Ybaben
Great service. Trusted mechanics. I have been going to the van Nuys location for years and feel I am always treated fairly.
SKYWOLF GBM
Gr8 place honest workers.They will diagnose your vehicle then give you a punctual accurate description on you cars situation..I recommend this place for first timers.
Steve rosen
Honest, fairly priced, professional and swiftly gets the job done!
Kelsea Blair
Very helpful + polite customer service and speedy car repairs. Had a pleasant experience, thank you AutoAid.
Kendra Garst
They are fantastic!!!! Great service and very responsive to my needs. Will ONLY take my car there from now on
NR
Great service, people with honesty and integrity. Do not push you for services that are not needed. Sincere staff.
Brad Taylor
Oil change and windshield wiper replacement while I waited. Great work.
Matt Lorscheider
Courteous, honest, and friendly service, and they went out of their way to make sure I was satisfied. I'm very grateful to the staff at AutoAid.
Ben J. DITZEL
The friendly yet professional service, integration to social media & rewards, constant cleanliness of the shop & waiting area, and the honest work here makes it the best mechanic I know of in Los Angeles! 5+ Star!
Rebecca Killeen
Very efficient and affordable- I saved over $100 on a repair by getting a second opinion here. I also love that you can set up an appointment online.
Bret Cobearo
Auto aid service was quick professional and informative! I will definitely suggest this establishment to my friends and colleagues!
Matthew Price
Mixed about this spot. I had to take my car back in 3 times after the first problem was never fixed. Seemed like they used pre used parts. After the final time working with them everything was fixed but made me come out of pocket more which I can't respect.
Will M
Had 2 tires plugged, fast and wuick service!!!
Mario Batres
Dave and Debbie are the best! Everyone was so kind and helpful, plus the work on my car was done really quickly
L Reiners
I came here and what a find! Just saw their sign passing by and I am glad I found them. Very professional and extremely courteous and I will go back!
Elizabeth Lockhart
They are very professional people good service good technicians and they explain to you that services done on your car
Sean Kennedy
quick service, very helpful. i’ll definitely go back next time i need work done on my car
Brie Childers Photo
Courteous (got me an Uber home), and trustworthy & communicative. This is my 3rd time there & im still happy with them.
anna simeri
Incredible customer service! Woman working was very kind. They also have a very nice lobby and waiting area.
Sam Gringeri
The very best car care I have found AAA rated and recommended they will save you money and give you car new life!
FP Corpuz
Quick service, clean facility, and professional and friendly staff.
Peter Hapke
This is the best shop in the area. Always friendly, helpful and excellent auto maintenance service.
Shonna Farmer
Always very happy with this place. Worth the peace of mind!
Robert Dickerman
My electrical problem was diagnosed and addressed, efficiently, professionally and the staff was friendly and informative.
Sharlene McKenzie
I have used AutoAid for care repair a number of times. I am always satisfied with their service.
Christopher Hernandez
Overall extremely satisfied! Thank you so much for taking good car of my vehicle!
doug randak
I can't imagine a better auto repair experience. Highly recommended for friendly service and professionalism
Mary Ann De Silva
Great service. Everyone was very helpful and friendly.
I’m very happy with the service. I would recommend this place to everyone 😊. Thank You David. …
Tamera Chan
Job was completed with a very quick turn around time and everyone in the office that I met was very helpful and friendly.
Laszlo K
AC went out on hottest day of the year. Great job, thank you
Kim Hantz
Great service. Cost effective repairs and services. Very pleasant experience.
Esther Hickman
Love and trust them in every way possible. Wouldn't go anywhere else with our family's cars for any type of service.
fe baclay
They take care my car since 2018
Vince Cord
Doug went out his way to help me with an usual situation. I would recommend this business to anyone.
Rian Kountzhouse
Great quality work, quick. Would prefer all to protect against Covid 19 with mask use.
Leah Robson
David was so personable! Loving going to family business instead of a chain.
Harold Lee
David & crew are awesome. My car drives like new.
Grace Ochoa
Kind staff and professional service, good tips/advice.
Alexandria. TheBrand
David was a pleasure. Communicated very well and he was very accommodating.
William Abramson
He sent me an email about what needs to be done in the future so I can think about how to do it.
Norman Sena
I felt confident w them.my car. Nice staff
Johanna Rodriguez
Very professional. The process was easy and didn’t take long at all.
David Arens
As in the past they did what they promised and what I requested 5 stars
Minecraft Steve
A little pricey for my taste but doug still works there so we still go.
Beverly Magid
Quick, professional service. Did what they advertised.This was my first time but I’ll be back.
Kristine Surla
Great family owned business. Wonderful
Service and very trustworthy.
Richard Bartlett
Friendly service, helpful and inexpensive. All good stuff and no complaints!
Igwe Atiase (PATIASE)
Personels are great and they take good care of your car
David Cunningham
Great service as usual! The new location is cool too.
Jessica Gottlieb
Highly recommend- my BMW dealership guy is sad that I found Auto Aid.
ANGELICA CORONA MARTINEZ
Excellent service and very profesional. I would recommend it to anyone.
Mari Baca
Great service. Friendly people. Will recommend to anyone.
Teresa Bachanas
Always have a good experience here, only issue is their not open on the weekends.
Martha Oziel
Very professional, efficient and affordable, will be using them again.
Elda Martinez
Very friendly and courteous
Barbara Worthington
Perfect service. I am a happy customer!
Barbara
MTB_ROB
Great fast honest work! Highly recommend
Sanford Barlev
Good, courteous service. Clean facility, knowledgable advisor.
Adrian Anghel
First time customer, I am impressed, so far.
Lisa
Great work and customer service as always ! Thank you !
Danika von Gesjen
They are timely, nice and great mechanics. I trust them!
Natalie Klein
Very helpful, great service by these guys.
Harvey Berg
Fast and efficient. Kept me well informed of what was needed.
R. Austin
Clean place, professional, efficient service and a local business.
Emily K
Wonderful service per usual.
Cristian Iglecias
Quick, competent, professional and trustworthy family business
Charles Nissen
NewTires balanced and wheel alignment
Ken Frankwick
Wonderful service every time.
Rachel Hernandez
Friendly welcoming. Family owned.
Thomas Bobish
Oil change and tire rotation
Kali Kali
Good people..too bad not open on weekends!
Bobbie Longest
Very attentive! Good work!
Daniel Lee
Hugely helpful and honest mechanics.
andrew demetrius
Stopeoy in with a friend. Good service.
Rol Over
It was Great
Chris Dobbs
As always excellent service!
John Guerrero
Fantastic!
Aaron Stall
Love this place.
Have also left a review under the username dapperdryver. :)
John is caring and fun. Lovely customer service with me and the other guests. Highly recommend this place. Car was in and out faster than anticipated too.
Maxine Weldon
Always the Best!
Jack Rincon
Excellent work ethic. Thorough and honest mechanics/technicians. Safe to think of them on your side. They make efforts to save you money on every step of the process. They communicate effectively throughout the process as well giving you updates on the vehicle's status and needs.
Denise Lopez
They performed a diagnostic because I was having problems with my truck shaking so much. They found the problem & fixed it perfectly.
Roberto Ramirez
The best treat. Very professional. Certified mechanics reasonable prices I am happy with the treatment they give me