Reviews of Audi Beverly Hills Service Center. (Auto Repair Shop) in Los Angeles (California).

Audi Beverly Hills Service Center

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324 Comments

Auto repair shop

Auto repair shop

2340 S Fairfax Ave, Los Angeles, CA 90016, United States

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Information of Audi Beverly Hills Service Center, Auto repair shop in Los Angeles (California)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

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Reviews of Audi Beverly Hills Service Center

Gabriel Ortiz (Socalcat)

The level of customer attention was outstanding. From the initial inquiry to the final correspondence. Every employee that I had the pleasure of speaking to provided a phenomenal experience. Unfortunately, I did not end up purchasing a new Audi from Audi of Beverly Hills. The decision came down to convenience. I decided to purchase a competitor's vehicle. Dealership accepted and honored a written offer to purchase my vehicle. Audi of Beverly Hills would not guarantee to accept the offer. I live quite a distance from the dealership. I just wasn't ready to chance a deal falling thru and having to drive such a far distance only to be disappointed. Even with this little hiccup, I give the Dealership 5 stars! The sales person was exceptionally professional and congratulated me on my new purchase even though it was a competitors vehicle. Extremely classy. I will definitely contact Audi of Beverly Hills for my future vehicle needs. Thank you Audi of Beverly Hills!

Jennifer Menendez

Best customer service ever, Yulissa Nunez was amazing and so professional. She was great explaining everything to me , step by step. She truly was so helpful. I would definitely take my car there for other services. Thank you for making my experience with Audi Beverly Hills service the best.

Tone Def

I needed help with my Audi A4 rear seats being set back into place after adding seat covers. Even though I purchased my Car at Audi pacific. Spoke with Mohamed and Ulyssa Audi Beverly Hills was more than happy to help without an appointment and help on site. Best customer service I’ve ever experienced since owning my Audi. Audi Beverly Hills has become my new home.

Martin Hosseini

Service representatives and service managers were very courteous and helpful describing the work done on my car.

Kristen Merlino

Updating the below review, I expressed my frustrations to the manager at Beverly Hill Service Center, and he has made every effort possible to rectify the situation and compensate me for lost time. I have also been contacted by a representative from Fletcher Jones, to follow up. I appreciate the quick and thorough response to my initially unsatisfying experience. I have confidence that my concerns were heard and taken seriously, and that this location is committed to improving future communications procedures. I am in the midst of a days long frustrating experience with this service center. The communication has been completely unsatisfactory, and a good deal of my time has been wasted. I brought my vehicle in because of a bluetooth module recall, and after two full days of having my vehicle, I received a call at the end of today informing me that they just learned that the part was not in stock, and they would need to order it. I am expecting a call from a manager in the morning and will update this review pending satisfactory resolution of the issue. This is my third consecutive lease with Audi and one of many, many poor experiences with Audi service centers in Los Angeles. At the end of my lease term, I will pursue switching to a new auto brand that can take better care of its customers in exchange for the premium monthly payment.

Denise Uribe

George, my advisor, provided exceptional customer service. He was friendly, knowledgeable, and accommodating to my needs. You brace yourself taking your car for service but hands down: this was the BEST experience I've had in my life!!! Omar, the tech, was also a pleasure. He explained perfectly what my car needed in a way that was easy for me to understand. Going forward, I would like to request him to work on all my cars. The overall service was legit- it was honest, it was quick, and it was painless!

Yuriy K

I came to buy coolant almost at the end of work hours, and was quickly assisted by a friendly and helpful employee. Parking was an issue for me on that day, though.

Steve Besserman

Fortunately, Audi makes great car to drive, because I wouldn't want to shop anyplace else for a vehicle. From start to finish, the sales team is genuinely warm and accommodating, well coordinated, and efficient.You leave with a new car and some new friends. Follow up has been equally as pleasant and professional.

David Kim

George Chala my Service Advisor was professional and very helpful. He went through everything that needed to be serviced and also informed me of some issues that needed attention! He also helped me a little bit with the cost because of unexpected problems from the other dealer which I will not mention. Omar the Shop Foreman went above and beyond and even went to my home to help me get my car running so I can go to their dealer. He even made sure to be involved with looking over everything else that needed attention in my car and even worked with George to get me into an emergency loaner car! This dealer is Top Notch and the whole team their including the parts department were very attentive! I will ONLY bring my car to them because of the Great Customer Service as well as the work perfectly performed by them! This is the #1 Audi Dealer in Los Angeles!!! Thank you so much for your help and sense of pride that you guys have offered to me.

Kathrine Russell

I was due for my 2 year service on my leased Q5 and received a letter from Audi reminding me there would be no cost as it is covered by my Audi Care package and they would come and pick the car up at my home, leaving me with a loaner and then return my card--washed. VERY impressive. And the driver showed up right on time and was very courteous. They kept me informed as to status via several emails. Very happy with this service!!

Michael Roach

I truly have never had a bad experience with Audi BH. They take care of me and my car every time I come in for service. They make everything very convenient. It also doesn't hurt that they have Q8 loaners!

Laura Li

Giving 5 stars because of the amazing customer service Yulissa Nunez, the service advisor gives. I only request for her when I need service for my car. She is always willing to go above and beyond to help make your visit and experience the best.

Alice Choto

Carlos Lazo was very professional with outstanding customer service. Carlos went above and beyond to make sure he explained to me in detail the process of what it took to get my vehicle repaired. My vehicle was completed in a timely manner and made the process very easy. Thank you! Definitely 5 stars! -Alice C

Travis Sorenson

Jeff was great. From start to finish he covered all my needs, listened to me, and even got me rides and a loaner car. He was in contact with me every day about changes or solutions for my car. I appreciate Jeff for all his service. Jeff is a one of a kind and a large asset to the company they are lucky to have Jeff working for them. I really appreciate him for all his help! Thanks Jeff!!!

Scott Wilson

I had a great service experience at Beverly Hills Audi! Are used their pick up and drop off option and my car was picked up on time and dropped off on time. Ken, my service advisor, was very communicative and kind throughout the entire process. When they recommended extra work on my car that I didn’t want to pay for at the time he did not pressure me into doing it. He also honored the coupon for my service that I found online without hassle. Overall, the entire experience was great and I would go back to Beverly Hills Audi for service and when I am in the market for a new car.

Ahmed Siddiqui

My service advisor Yulissa was exceptional and helped me to get my service done accurately per my expectations. Thank you 😊 …

Alex Lin

I arrived at my appointment time and someone checked me in immediately. Within few minutes my service advisor showed up and got me a loaner car right away. The service is exceptional and professional. Will definitely come back.

Quintin Brown

Audi prides itself in how it implements technology into it's luxury ethos. It's a marvelous execution that has made me a loyal Audi customer for close to 7 years. What they never sell you on is the customer service. It never gets mentioned how accessible, understanding, knowledgeable and personable the staff can be. I'm the time I've come here, I've never had a complaint and I've always felt like I've been taken care of. From minor services to major work, the staff is always communicative and always tries to go above and beyond. Especially, my guy Carlos. He's the only one I ever have to deal with until billing and he's on top of my car like a personal trainer. We stay in shape because of him and I know my family is in good hands. Thank you.

Jennifer Katnik

I had a great experience at the Audi Beverly Hills Service Center. Gustavo Ocana was professional and extremely helpful from start to finish. He was quick to respond, he educated me so I could make informed decisions about my car and he did so with respect and kindness. I would recommend Gus for your Audi needs... he is great!

Latasha Montgomery

My consultant Ricardo was great. Made sure i understood my repairs as well as my charges. My only negative was it took way too long to get my car repaired. I brought it in at my 1:30 appt time on Tuesday for its annual maintenance appt and was told it would have to stay until Wed morning due to the mechanics being backed up. Luckily i was given a very nice loaner car. However my car wasn't ready until 4pm Wed and i had to drive in 3hrs worth of traffic to get to work that night 😫. When i booked mt appt i was told it would take 3hrs top. Had i known it would be longer i would have rescheduled. Otherwise the team there is great. So nice and accommodating. Just don't schedule the 130 appt!

Jessica Barr

Chris at the Audi Service Center was fantastic. He listened to my concerns and skillfully addressed each, either by explaining the unique features of the car or creating a service request. He was friendly, professional, and helpful.

Kartik Mariappan

On time service. Service advisor Yulissa is exceptionally very good. I have come down couple of months back for some the repair, she remembers everything in detail about the past repair/ service and attends every customer with utmost care. Many thanks to Yulissa :)

Chris Grimes

While it was almost impossible to schedule the actual appointment, once I did, they did a perfect job as always. Their online appointment system doesn't work and nobody called me back when I tried to set an appointment up. Also, The phone just rang and rang. I was never able to even leave a voice mail. My service Advisor, Carlos, is great as always.

Claire Barthelemy

The team at Audi Beverly Hills Service are always so lovely and professional. Hemi was very communicative and kept me up-to-date on when my car would be available following the service. I also love the added bonus of getting an Audi loaner.

Fitzu Rex

After being disappointed in Rusnak Audi, I decided to give use a different Audi service center and contacted Audi Beverly Hills and they called me, scheduled the time and provided a loaner. Sent an email confirmation and then a reminder. I went there, they checked me in on time and reviewed everything in detail and got the loaner and I was out of there under 20 minutes. Received an text providing the job done and then a text that my car was ready. Everything was taken care of without hassle. Thank you!

Taylor Halsted

They were so pleasant, set me all up, made me a cappuccino at their coffee bar with an actual espresso machine, and called me an Uber to take me to work!

sstumino

Great service center with amazing customer service. Quick turnaround times and easy access to loaners/rentals covered by Audi when service will take a bit of time. Juan Morales always hooks it up!

Jessica-Rose Garcia

I will never take my Audi to another service center again! Not only are they professional but they are also KIND. They went above and beyond to help answer all of my questions and they worked extremely hard to get me into a loaner vehicle when they were already completely out of them by 7am. I truly cannot thank the staff enough. Special shoutouts to Yulissa and Gaby the barista for making my wait time enjoyable and fun.

Carissa Hernandez

I have had truly EXCEPTIONAL service at Audi Beverly Hills. Not only at the dealership, but at the service department as well. Brandon, my service rep, was polite, thorough, listened to my needs/concerns and was able to take care of my tire replacement THAT DAY. I went to another Audi service center that had to order my tire my Audi BH had it in stock. The facilities are impeccable and everyone there that day was a great representation of Audi service and the reason why I stick to owning and leasing Audi vehicles!

Nicholas Kostyuk

Really amazing customer service! Always fast, friendly and professional! I have been using the dealership since I bought my car. I haven't had any problems with the car at all. Service is very excellent and fast! Thanks Audi for outstanding customer service! 5/5 if I could put more I'd definitely do it! Great job.

Christina Simos

I don't want to see anyone else except Jose Virgen moving forward. I've just not had that kind of service - connection with anyone there like I had with him. He was attentive, on top of everything, took care of my issue and treated me like a person - not a number. Amazing service. Great human. Good job Audi! Thank you Jose!

Kenneth Arroyo

I made my appointment to have my vehicle's 40 thousand miles scheduled maintenance done. My service advisor at Audi of Beverly Hills, Ken Kritzer immediately took care of me. On the day of my service, Ken gave me a loaner Audi vehicle which enabled me to continue with my day. Within a few hours he called me to say that my car was ready to be picked up, and had already been washed. The service at Audi of Beverly Hills is excellent in every sense of the word, they have a great team of professionals who consistently provide fantastic customer service. Ken Kritzer has been my service advisor for several years - Ken is #1. Thanks again, Carmen

Ian Hollinger

Exceptional Service that goes above and beyond my experiences with most other Service Centers. I had David as my Rep and he was extremely professional to work with from start to finish. He replaced the batteries on my keys free of charge and even though I did not spend any money with my service, David had them provide me with a courtesy car wash which was unexpected and greatly appreciated. I would highly recommend them.

George Ibrahim

The best experience I ever had dropping of my car to a service center. Quick and very efficient with excellent customer service. It put SM Audi's service center to shame. Not that I ever had any issues there. I'll update some more after I get my car back. I got my car back 5 days later. My initial estimate was 6k and I was able to drop it by 1k by cross shopping with another Audi service dept. They were happy to match it with no grief plus I got a comped rental, a clean new A4, so technically I got it for ~$500 less if you would factor in the rental. George Chala was wonderful, a true customer advocate giving me constant heads up.

Sean Ward

Wonderful experience using Audi Beverly Hills Service Center for my 10k service. Incredible use of technology throughout the entire experience. Emailed and txts to communicate with your service advisor and status updates. Emailed summary of services preformed including a video by the actual mechanic showing you all the points covered in the inspection.

Lauren Lee

My Q3 has an issue where it resets the time and trip odometer if not driven for a few days. I made an appointment Saturday 8:30AM. Right when I dropped my car off, George Chalas came and explained that they don’t have a fix for the issue I’m experiencing right now but will call me back once they do later this year. He then offered to install another software update that was pending, and to also inspect and wash my car for free! I was in and out of drop off in 5 minutes, went hiking in the area, and by the time 10:45 rolled around, George texted me that the car was ready. They sent me a whole video and checklist of the inspection, something I’ve never gotten before at any car dealership. When I picked up the car, it was washed squeaky clean and they even cleaned the interior for me. Thank you so much Beverly Hills Audi and George, will definitely be coming back in the future!!

C Presto

My car is brand new low mileage so I can’t really give a true review. The staff is very courteous and I get a loaner during yearly maintenance checks. However I was charged $11 for the (2-gallons)gas not a big deal but I prepaid $1K for yearly maintenance. I can’t imagine for older cars what kind of charges they incur. I was also offered “tire rotation” for extra $150 oh no thank you.

Zinnia Sayegh

Carlos in servic and the staff in the loaner Department is amazing. Was having issues with my car and I called the same morning and took me in right away and gave me a loaner to use. Amazing Custumer service and caring, honest. Very clean department good Service, highly recommend this location. . Eric is the best to work with and Carlos finally after taking my car 4 times to other locations, on this first visit to Beverly Hills they found the issue I will always come back here. Got my car back being in a brand new condition. They respect u and are very honest and Loyal to there Customers.

Richard Torres

Yulissa was my service advisor and she was great! She was very courteous and professional. She fulfilled her promise to keep me informed while my S3 was being attended to. The post service video was very cool.

Carolyn

I had a wonderful experience with the Audi BH service department. The pick-up and drop-off service was so helpful and convenient (someone from Audi BH service came to my house and picked up my car for its 2-year maintenance and then returned my car to my house the next day). It allowed me to not have to disturb my workday to take my car over myself. This saving of time and hassle is invaluable! Victor was on time to pick up my car, quick and professional. Yulissa was in charge of my service and was so communicative, trustworthy, professional and easy to work with. I was honestly concerned that somehow I would be ripped off for my 2-year service as that is a general fear I have at any brand car dealership or service department, but I truly felt Yulissa had my best interests in mind and would ensure everything was completed thoroughly but no un-needed services would be added. She even helped me use a discount I had found to make the service a bit more affordable. She mentioned Audi Care but was not pushy about it as she understood that it did not make sense for my vehicle given the 1 year left on the lease and low mileage. There was a slight mix-up in the time to drop-off my car the next day so Angie (who oversees that department) dropped it off herself given my time constraints. This was an example of going above and beyond and putting my needs as the customer first. From start to finish, each person I interacted with at Audi BH service treated me with kindness, respect and professionalism. These little acts by Victor, Yulissa and Angie may seem small or like ‘their job’, but it was such a relief to not have to experience any stress or worry around this process. That is not my usual experience at other dealerships. Well done Audi BH service department!

Kelly Laughlin

I can’t begin to express my appreciation of the staff here. Everyone is kind, knowledgeable and goes out of their way to assure every guest has an exceptional experience. I had the pleasure of working with Gus and he made everything easy, seamless and explained everything along the way. I’ll certainly be back!

Brenda Fellman

Went in for a 40,000 service. Love my service advisor Ken Kritzer. Very pleasurable to deal with, however Audi online appointments needs to make sure that when you request a loaner that you actually get one. There wasn't one available and the person in the loaner dept. was very unfriendly and not helpful, but Ken was!!! Later in the day he called me to tell me they had one available so I drove back to the dealership and left my car for service. I'm on my second Audi from this dealership and if I go for a 3rd I will go back to them!

Rick Goyal

Hands down one of the best experiences I've had. The entire Audi Service team, from Ken, to Eric, to Simon, was truly exceptional. It's rare to see a vehicle service center with such high ratings - but after coming to Audi Beverly Hills Service, it's clear to understand why they have almost a perfect rating! You won't be disappointed!

Sarah Phillips

Glad people have had great service but my contact doesn’t even text me back, and when he did it was with the wrong information meant for another customer - telling me I owed a lot of money for what was essentially free. Cafe staff thought I was an employee not a customer so carried on gossiping in front of me until they realized. Free car washes are great, that’s what gets the stars in the review here. Normally the car comes out perfectly, only ever had one issue. Will keep going for the washes and hopefully service will improve, my friend had a great service contact so maybe I’ll get him next time!

Orly Catz

I brought my Audi Q5 for its 20,000 mile service. Service was great as always, my service advisor, and dealer associate, Daryl Thomas was amazing, above and beyond expectations. He took care of everything flawlessly, from the start of the service to the final payment, with great communication.

Albert Rocker (Rock)

Carlos provided exceptional customer service when I visited the Service Center recently. He knew I was coming in, he was prepared, and he welcomed me as though I was the most important customer of the day. Carlos was perceptive - he could tell I was having a busy day and expedited my service request so that I would know I was in good hands and could go on my way feeling confident and secure. Carlos was exceptionally knowledgeable and kept me abreast of what was happening with my car throughout the entire process. While concluding my service, he offered me several viable options that would fit my particular needs. Bottom line, the reason I keep coming back to Audi Beverly Hills Service, is because of Carlos. 10 out of 10. Thank you, very much.

Thomas Shochat

Holy cow. Best service experience I’ve ever had in any industry. My service rep, Carlos Lazo, was excellent. You could not ask for a more capable, friendly and professional person to work with to guide you through the entire service experience. Every other dealership and many other service industries could learn a thing or two from Carlos and the rest of the team at Audi Beverly Hills Service.

Karina Newman

Each time I visited BH Audi Service department everyone have been exceptional with the delivery of service and customer care. They have always kept me informed regarding my service requirements and recommendations. Carlos has been an amazing team player in the service department. He’s kept me up to date each day my car was being serviced. I will continue to have my car in the care of BH Audi Service Department. Thank you for your great work!

Gordon Huang

Carlos and Ivan were quick and professional. I had text updates and even a video of the work done! I got a new 2020 A4 as a loaner and got my S3 back after noticing a drop in level within the same day. Very satisfied with Carlos and his team at Audi Beverly Hills Service!

Sekou Kane

I brought my 2013 Audi A4 and asked for a manager to address my unique issues and Andrew showed up at my car within 2 minutes. Andrew was professional, courteous, and very competent. He went above and beyond to assist me from the beginning to the end. I definitely recommend this location; plus it's a very nice and clean place!

Jasmine Jaffe

Loved the experience. Everyone was friendly and my rental car was waiting for me. The ease of picking up my car was great too! My husband’s Audi is due for a service and I will be bringing his car to Beverly Hills Audi service as well.

Neil Brown, Jr.

For the past three years, I have received nothing short of immaculate service each and every time from the service department at Audi Of Beverly Hills. The entire team is fantastic but particularly my specialist , Carlos Lazo, is the absolute best! He truly goes above and beyond the call of duty and I will be sticking with Audi, in no small part , due to my experiences with him and the service team !

Alison Pascola

Ken was and always is awesome! Everything with the service worked perfectly! The only issue I want to share is I had requested a Q5 as a loaner since my lease will be finished in December and I am trying to decide if I purchase a new car or keep my car. I was told there would be one available but when I asked about it, I was given a long list of reasons why that would not be possible...this list of reasons from the person handling the loaners. I received a loaner and that was fine but I didn't need to know about all the reasons why my request was not reasonable. I had asked, was told it was possible prior to my service appointment. Just a bit disappointing.

Todd Kaplan

Service at Audi of Beverly Hills was a pleasure. The new location is spacious and immaculate, and I was attended to at every step by the friendly staff. My service writer, Carlos Lazo, as usual took great care of me, and I appreciate his excellent communication during the service by text message (which I prefer to phone calls). I had a nice A4 loaner car, and really the whole process was as painless as possible for getting regularly scheduled maintenance on my vehicle.

Victoria DyBuncio

George was a great service advisor. He was business like and I was in and out within 10 minutes and that is with a loaner car. He also texted me to let me know the car was done. I appreciate the ability to be conscious of our time. My plug in car was fully charged by the time I picked it up. Another touch that shows he knows what a customer wants and expects.

Isabelle

There’s a reason this service center has 5 stars compared to others. I used to frequent VanNuys but always had awful experiences. Ken at this Audi center truly changed my opinion on Audi service centers and went above and beyond to assist me and make sure I was satisfied. He’s a true professional and Audi should be proud to have him representing them. Thank you , Ken.

Justin Mathews

My service advisor, Carlos Lazo, was extremely attentive and assisted with all of my needs at the center. He was punctual on keeping me updated on a regular basis with any issues pertaining to my servicing. I recommend Beverly Hills Audi for all Audi owners who are seeking certified maintenance and care for their vehicles! - Justin Mathews

JOEL BERNSTEIN

My service center experience was exceptional. The service personnel were friendly, knowledgeable and efficient. A new loaner car was provided for a day. My vehicle was completed on time and beautifully washed in the process.

Vincent Fan

State of the art, clean facility with excellent customer service. Always able to get a new Audi loaner and the coffee latte bar is a nice touch. Fast, free WiFi. My service advisor, Carlos Lazo is efficient, friendly, capable, and communicated well during my car's service. If you purchased your Audi from Audi Beverly Hills, you get additional benefits such as free, lifetime car washes and they will pick your vehicle and drop off a loaner and bring the back during a service within 25 miles. That's huge time safer!

Rich Skidmore

The only thing that makes me feel better about our Q7 (& I didn’t think I COULD feel any better) is the Service Dept @ Audi Beverly Hills. From start to finish, George was simply awesome- kind, attentive & accommodating. Repairs were swift and perfectly performed. Counter guys & valets all very nice and helpful. Can’t beat this Service Dept!

radu terite

I brought my car in for a recalled and everyone there is super nice and professional. The service advisor George Chala help me go through everything including a loner and real time updates very professional service

SUNNYE TUCH

I was fortunate enough to work with Emerson Molina who was very attentive and extremely helpful. Actually, the service department at BH Audi is the best part of the whole experience of purchasing a car from them.

Ani Shehigian

Took my car in for service on NYE, as the SOS emergency call feature had been malfunctioning for a few weeks. Reza Saboor was my service consultant, and he was very professional, friendly, timely, and explained everything to me. My appointment was at 8:30am, and I was able to speak with Reza promptly at that time, even though the center was already a bit busy. I ended up waiting for the issue to be fixed, and I was able to take my car home the same day - a couple hours later. I would highly recommend this service center for good quality service, responsiveness, and prompt communication.

Carly Johns

My car is currently being serviced. There was a recall on a part and during this time of COVID Audi Beverly Hills came to my house to pick up my car and drop off a rental. They have texted me updates regarding the eta of my car regularly. Their communication has been great and offered peace of mind.

fred ynclino

David awesome 😎 guy to get to your issues and he always over extend service always. 5 stars ⭐️ …

Michael Stanwyck

needed to fix a couple of flats under my tire warranty. George handled everything perfectly. Had all my tires replaced under warranty, had my rims polished, did my service, and even replaced my wipers. Even though my DL was expired and new one not received yet (quarantine, ack!) and he couldn't provide a loaner, he made sure I had ubers to get where I needed to go. Thanks!

Michael Wicherski

Ken is always a pleasure to deal with. No beating around the bush and straight to the point while maintaining a friendly and amiable conversation and customer relationship. The technicians are worth the dime and the amenities of this location are great. The only criticism I had, and continue to have of this location since it opened is the extremely poor signage when traveling down Fairfax and the sometimes crowded entrance (by serviced vehilces) aisle into the service drive - there should be a different approach to storing vehicles which have been completed or are pending than parking them in such a way that creates a narrow and difficult to maneuver corridor for arriving guests.

Maxi Maxi

Ken who runs Service Dept is a wonderful guy who holds his composure while customer freaks out about them wanting to charge 800$ to "look" at car. 3000$ to fix car light wich i got fixed for 150$ at resedsa auto. DTLA Audi is 1000% better.

Choo Kar Poh

My service advisor George Chala was exceptional. Brought my A8 in for some warranty work, he got the paperwork done in a timely manner and getting a loaner was effortless too. Throughout the process, George constantly updated me on the progress and the timeline. He made the entire process seamless even when parts needed to be ordered in. George is the epitome of what luxury service should be.

Mark Denton

Service advisor Carlos Lazo has once again been the key to a service experience that exceeded expectations in every way. Carlos is always professional, kind, considerate, and "goes the extra mile." Carlos makes having a car serviced a pleasure, rather than a chore. The pick-up-and-drop off service truly adds value as well.

Christine Sarno

I want to extend a heartfelt thank you to Emerson Molina, Service Manager at Audi Beverly Hills, who demonstrated exceptional customer service for two different concerns that I had most recently when I brought my Audi Q7 in for service. In both situations, he went over and above to help make me feel like a valued customer, and I will happily continue to bring my vehicle to this location for any future needs.

Edward Chun

I got a truely exceptional service last weekend. Ken Kritzer recognized my water pump was leaking. Also I got professional service. I appreciate his professional approach, follow up call to discuss his opinion. Audi Berverly Hills is very very clean and convenient and provide nice, quick and safety service. Definitely I recommend. Thank you.

Bev Scott

Great service provided. It doesn't get any better. I scheduled and they delivered. There were also great coupons for Service deals. During these economic times who wouldn't like a discount. Thank you Beverly Hills Audi.

C DLC

Gustavo was my rep. He was very professional and listened to my concerns and attentive with his communication. What i did appreciate, was that he kept me informed about my repairs and updated me on the status of completion.

Russell Conte

The folks at Audi Beverly Hills have yet to let me down. Their service across the board is exceptional. And the new service facility is lovely. Easily accessed with seldom a wait, you'll find them both conscientious and adept.

robert petrie

Amazing experience. Having moved from Brooklyn to LA the Audi service center in New York was like the scene in Beetlejuice where your ticket number is 600000. The Beverly Hills experience was incredible from start to finish and they also make a very solid Cappacino. Well done Audi, well done

Jason Walker

I’m very happy with Audi Beverly Hills. I signed my lease in May 2018 after looking at so many other car companies I decided to go with Audi. The sales team were awesome. I felt they were very honest with me and we worked out the best price for my amazing car I am in love with it. I’d buy with them again!

Michele Fadda

I can't bring my Audi anywhere else. They are very professional, precise and on time. The communication it is always clear. George, my service agent, does always a wonderful job every time I need to bring my car in. Thank You!

Gayle Gluck

The service is exquisite, and the waiting area is comfortable, with beverages and snacks. The staff is friendly, knowledgable. The best dealer experience you can have. Was a Porsche customer for many years, but the service was never as easy and pleasant as this

Vicki Silverman

This is my first Audi and this was my first service experience. I was greeted by name when I drove up and said I had an 8am appt, the loaner car was ready, everything was done efficiently, and everyone I dealt with was friendly. Couldn't have been better!

Ana Bedayo

Carlos was so very helpful, as were the rest of the staff I interacted with. He addressed all my questions in a thoughtful and thorough manner. The company also practices COVID safety protocols - full PPE (masks, gloves, sanitizers everywhere) as well as seat and steering wheel covers. There is an outdoor Uber pickup/dropoff area as well.

Joshua Morrow

The service department of Beverly Hills works very hard to be the best. Ken is one of a kind. He always takes care of me and was able to get my tire changed like a champ with no hassles whatsoever. Thanks so much Ken!!! A+ like always.

Randall Greer

Ken Kritzer is a wonderful Service Advisor. He had the service performed to fit my schedule. Drop off and pickup were very fast and easy.

Scott Martin

Exceptional service from Reza Saboor. I love my A3, and I love it even more after the service I received today at the Fairfax Blvd facility. Check-in, loaner car, text updates during the day, pick-up process--experience could not have been better.

Sher Besh

George Chala did a great job keeping us updated on our Audi repair and was very helpful with the insurance process. He is very knowledgeable. We highly recommend him.

Dana Chieco

I absolutely love the Audi Service Center on Fairfax! It’s huge, new, the staff are super professional, and it’s fun to be surrounded by Audis ;) Anytime I’ve brought my car in for a wash or for service, the customer experience has been phenomenal. Can’t recommend them enough! Audi BH Dealer was also my all-time best car dealer experience (purchased a certified pre-owned car in 2017).

Stefen Fangmeier

Sure, this is a beautiful new service facility and the service is excellent. However, what I can't get over are the prices this facility charges. Sure, if your Audi is under warranty, you'll enjoy what this outfit has to offer and will never complain. My 2011 S5 cabriolet is of course not under warranty. I recently brought it in for a airbag recall and was told that I needed to have the upper control arm bushings replaced. Sure, after nearly 130k miles, that is understandable. The price quoted: 1867+tax, so, an even 2,000 bucks. Went to my local tire guy whom I have been using for years, he charged me 861 all in, rotated and balanced the tires as well. He use Audi parts which were about 553 dollars. Next, my battery died, the original one. I was amazed that it lasted 8 years. Called up my service advisor who told me it would be 830+ tax to replace the battery. I asked how much the battery costs and he said 335. So, 500 dollars in labor to do something which should take 15 minutes and then get your car washed??? Called Santa Monica Audi and they said it would be around 615. Went to Saab & Raffi which is conveniently close to where I work. He got the battery for 225 and replaced it without charging me for labor because it was his first job for me. The battery probably won't last as long as what Audi would have sold me, but long enough for what life is left in the car, say another 3,4 years if I am lucky. Anyway, my point is that the labor rates are extreme, probably to pay for the new service facility. Of course, it isn't the staff's fault. I doubt that they pay their mechanics more than 80k a year, which comes down to about 40 bucks an hour. I never asked exactly what their hourly labor rate is, but it must be around 250-300 minimum, even though that doesn't explain nearly 500 dollars labor charge for replacing a battery. I just hope there aren't folks out there having work done on their Audi at a dealership once the warranty has run out. It's like throwing money out the window. Well, it's Beverly Hills, so, maybe people are used to doing so.

Ciacci Garcia

Ken has been very good and has exceeded expectations each time. He is well prepared to see me during this time of social distancing and got my car in and out as promised. He has been awesome since car #1. This is car #3.

Ira Dworkin

Had tires & wheels stolen off of my 4 month old Audi. George Chala provided great service - he sent someone to put temporary tires/wheels on the car at my home so it could be driven without additional possible damage from a tow, dealt with my insurance, and got the car fully repaired within 2 days - and then delivered it to me back at my home. Thanks!

Robin Banh

We had my girlfriend's Audi A4 serviced here, awesome new facility and great amenities! Was offered a loaner car but we just hung out while her car was getting fixed. Guess the service was faster than expected!

Ed Norwood

Carlos Lazo was amazing!! I unfortunately didn’t have the best experience with the manager, but the issue has been “resolved” I highly recommend Carlos, he was very helpful and professional.

Mark Prakash

The folks at Audi of beverly hills service really go out of their way to help with your car servicing needs. Shoutout to Eric, Ken and the team for providing a top notch experience. From a detailed drive to assess any issues, to providing professional recommendations to have your car running brand new. They provided us with a loaner while my car was getting taken care of. If you need an Audi service center, you won't have to look any further.

Christian Padilla

Reza at Beverly Hills Audi definitely took care of me from beginning to end! I would recommend working with him anytime. I was given a loaner while my car was worked on. A bit more expensive then I thought although Reza customer service was top notch!

Hadi Alaee

Great service, I had previously taken my car to a different Audi service center and reported rattle noise from the passenger door around 65-70mph. They refused to check the problem because they could not drive the car at that speed around the center. Audi BeverlyHills test drove the car few times and found the issue, I haven't had the noise so far and hopeful that its gone for good

WhatzUp Cali

Customer service on the phone was great I talked to Michael he helped me find the part and they had it in stock. So Michael left it at the front cashier, I came to pick it up and they have great customer service.

Greg Latcham

I’m from Prescott az, I was visiting my son in LA. THE AUDI needed an oil change and DEF fluid before returning to AZ on Wednesday. Also the 64k service was carried out. The service team took care of the car and got me on my way. Very professional and courteous staff. Best regards Greg

WeHo Heights District

My service representative, George was great. Always kind and courteous. And he’s always “willing to work for me” - thank you! Good service goes along a way!

Prabin Bishoyi

I recently bought an Audi for Beverly Hills Audi. It was a great car buying experience. Waseem and Jimmy Cahill were excellent closing the deal and answered all the questions I had. I recommend anyone who is looking for an Audi.

Oleksandr Kryshchenko

Went to repair pothole damage thru my insurance. Everything was handled fast and with no hassle. 10 days and car was ready. Communication was great. Wouldn't pay my own money though, repairs are very expensive.

Willie Young

My A8L is an absolute thrill to drive even after 3 years. The Audi B.H. service center is second to none and are responsible for keeping my car the luxury beast it was designed to be.

Dallia T

Great service! I worked with James and was very happy. He was professional, kept me updated, and I received my car back quicker than I expected. Thank you!

tom goffigon

Reza was FANTASTIC? Communicative, thoughtful, and straightforward. At all times he was personally committed to me and making sure my issues were resolved; efficiently, cost effectively, and with specific understanding of the problem. Never once did he not take my call and know exactly what was going on. Please promote him...!!

gayle gluck

Beverly Hills Audi puts most car dealers to shame, with a beautiful lounge with a coffee bar and snacks, wifi, an outside terrace as well as a big indoor area. With free car washes and snacks for Audi and FletcherJones Mercedes customers, along with incredible service, and friendly , caring people, I am now a forever customer. Carlos is fantastic !

susie b.

You can't find a better place. Audi has thought of everything. Great service support, a lovely environment if you choose to wait. And you can get a real cappuccino from the very talented barista there !

Cori Drasin

Visiting this Audi location is a highlight of the day! The service is impeccable so professional so much attention to detail, it makes me so proud to drive an Audi around Beverly Hills and Los Angeles. And the coffee bar is exceptional!

A. Montoya

Terrific service, particularly the service advisor, Yulissa - super professional & on top of everything. Unfortunately, that’s not the case across the board, but perhaps this year will bring positive change where it’s needed at this service center.

Richard Loring

I took my car into BH Audi Service Center and the service advisor, Yulissa Nunez, did an outstanding job of handling my service needs.

Allen Shadgoo

Due to Covid, no coffee service. Besides that everything was good. Audi should include tire rotation in Audi care and not charge $130. Loan car was practically brand new. Thank you!

Li Hu

Carlos and the entire team at the Audi Beverly Hills Service Center do an incredible job. I can’t recommend them highly enough, especially Carlos! Fantastic customer experience.

Simon Thomas

Had an issue with a tire, called to get an appointment on the same day, dropped the car off and had an answer within an hour. Tire was replaced and I had the car back. Having a toddler to drive around speed of getting the car back is very important.

Caleb Brackin

Jeff was a great service advisor. I give him 5 out of 5 stars.

Jack Sun

James is very patient, professional and nice. Really enjoyed working with advisers that care for their customers. Definitely will come back again.

Francie K

My advisor Harry Cha took his time and answered all my questions. He’s straight to the point, very knowledgeable and I trust his recommendations when it comes to maintenance or service repair, or helping me with whatever my car needs to keep me safe.

Holly Long

Have now leased two Q7's in a row from this dealer. Their employees are always so helpful and professional. I have always had excellent experiences through Audi Beverly Hills!

Gregg Elliott

All aspects were very smooth, from check in, working with James, the loaner car. Enjoyed having the car washed before I picked it up. First time was excellent! Thanks

Matt Levit

Great experience with George and Mika (likely spelled incorrectly) - great service, great communication throughout the few days i didn't have my car. Would highly recommend using for your Audi.

Martin Heierling

Always a great experience with Audi Beverly Hills Service. Service advisors communicate very well , always get looked after the best way possible. Very good service .

Daniel Osuna

Always a pleasure! George is at the best help and great at explaining with good comfort. Hey for ever stays at a positive personality. Also everyone at that location is at a plus with customers service

Matthew Im

Daryl Thomas, service adviser was an absolutely professional and has great communication skill. He gave me exceptional service experience.

Dhivyah Ramanath

Gus and Jose were nice, funny, attentive and the service was exceptional. Truly unbeatable!! Was almost sad to leave and go to work after they were done!

eric wexler

Service is seamless and responsive to everything and more. George is just awesome with communication and getting my car perfect. 10 out of 10, or an 11 most definitely.

John Mulcahy

I drove in without an Appointment for an Oil Change. They happily took my car in, Shuttle to work, and finished in an hour. Great service Carlos!

Anthony White Cell Creations

The owner is right about them delivering 5 star ratings, I was extremely happy and satisfied with the service and treatment I received from Carlos, my coordinator . Again 5 stars is my rating !

pari zoroufi

i drove all the way from Woodland hills to Beverly Hills location. only for the exceptional service that they provide. super professional and I love this dealership and their staff. Super grateful for their professionalism!!

Fred Lerner

Impressive new service facility. Rapid check in, loaner car and out the door. Service done on time with similarly easy and quick pick up. Friendly cooperative staff. Can't ask for a better experience.

Toktam Rj

Always happy with the result, best customer service. They treat you like a family member and always fast. Thank you to you all Reza, James, Andrew and Eric and everyone else you guys are the best.

Sara Brooks

Great service today. I didn’t have an appointment and dropped my car off this am. Within 4 hours, my car was done and serviced. I had a loaner car even without having an appointment.

Craig L

Wonderful experience all around. Prompt, courteous. Had loaner available with no hassle. In and out in 8 minutes when I dropped off car.

David Carlin

James has always been an amazing asset to your staff since I’ve started coming here two years ago. Very concise and thorough. Professional and polite

Christopher Hanke

Reza took excellent care of my car and handled my repair with efficiency and precision. He was also very thorough and a great communicator.

trolol480132

I was transferred to parts to buy a supercharger for my Geo Metro, Robert was very knowledgeable regarding this issue. Very professional and kind. Thank you Audi

Jennifer Rivas

Ken Kritzer was amazing he helped me with my questions and laughed at me jokes. I love coming to the Beverly Hill Audi service center because they are always helpful.

Cliff S

Best. Experience. Ever! Thanks so much Jose V for all of your help, amazing attitude, and professionalism! Nothing feels better than being in good hands. Thanks so much Jose!

Robert Martin

The new freeway close service center on Fairfax is a state of the art facility, well staffed with friendly, professional people. It’s always very quick getting in and checking out.

MinhnRobert Baxter

The dealership picked up our car on time and returned it promply before the end of the business day. Along with the maintenance work, the car was also washed.

Ashkan Pourkand

This is great place. Reza took care of my car and he was amazing. The service was fast they were interacting with me during the process.

Eric Jun Ho Im

Wanted to try out a new dealership service team and even though it was far from home, I'm glad I did. Ken was very helpful and listened to the concerns I've had with a previous dealership.

Ashley Hoff

Jose was just a gem of a human! Appreciated the service and bubbly, positive attitude. Also extremely knowledgable and helpful. Thanks Jose!

Anita Yardemian

Very smooth. Everyone professional happy and helpful. I was in and out. They were Straight forward. Thanks Audi.

Uzi Baruch

ask for Tina the online salesperson!! I bought already two cars with her and she's an amazing and truly honest salesperson. I know it's sound weird to say salesperson next to the word honest but she really is!!!

Erik Pedersen

I had a check engine light come on right as my 45k service was due and George had them not only check out what the issue was but fix it for me for free, and ahead of schedule!

Jill Piano

James was very helpful and kept me updated on the repair. All staff at Audi Beverly Hills are friendly and amazing.

Christian Quinonez

My first time coming here after i purchased my vehicle, all I can say "Outstanding Service" from my advisor George and the stuff.

Federico Mojica

Great service, they entire system is digital, so I get constant communication from the service agent via text messaging. Everything was smooth and easy as should be.

Philip Rosen

George has always been courteous, thorough and professional. We enjoy and appreciate working with him.

Nadea McPherson

The service at Audi Beverly Hills is exceptional. Easily the best service experience I've ever had.

jose ramos

The service and timeliness was great! Love the quick turnaround and getting my car wash and cleaned.

Stephen K

Ken was really awesome! He went really out of his way to help me out and I was beyond impressed with his composure and care for my service.

tom schnabel

i like working with Carlos and like the large facility on Fairfax. plenty of space and fresh air. important during covid.

Barri Sturm

After the dealership FINALLY had the tecata airbag in stock, my car was in and out. thank you. Shame on Tecata for making me wait TWO years to get my UN-RECALLED Air Bags. Thank you

Derek Reed

David Cohen and the entire service team provided an amazing and seamless experience. I will be bringing all my Audi’s there.

Ester Talasazan

Tanvir was amazing! I highly recommend and suggest getting your car with him. He’s professional and gets the job done! He’s the best!

vintagepurseluv biggs

Daryl was outstanding. He consistently communicated the status of my service.

Andi Brittan

Always the best service and a beautifully designed outdoor environment to wait for your car during a pandemic.

Kimberly S

George is exceptional! Communication is A+! Every single employee is helpful.

Hira Khan

My experience at this location was phenomenal. Reza really took care of me and sent me updates everyday, and was very friendly. Thank you so much, Reza!!!

Bolden Thomas

Carlos and the service team did a great job on my scheduled Audi maintenance. Thanks

Shahriar Yadegari, PE

The best service experience of my life Reza, the advisor made it to be the experience I never forget He was courteous, helpful, knowledgeable and professional The timing was so prompt Service was done complete

Eric Barron

Carlos Lazo is a rockstar. Professional service and went above and beyond. Highly recommend.

Timo Tian

Yeah this is like 7 times bigger than the older Audi Beverly Hills Service on Wilshire. Nice equipped, same group of awesome people.

Rich Montague

Couldn't be happier with the experience I had with Eric and Carlos here. My A5 ran like new after bringing her in for service.

Michael Pfeffer

Ken, my Service Advisor, was outstanding. I love my Audi again because of him.

Terrell Myers

Quality care and very informative. Honest and helpful! Thank you team for great service.

J Selby

Everytime its friendly, professional, fast and efficient service with a smile. No complaints here!!

Aldo Mimoun

Really professional. Great service. Impeccable customer service relation. A real pleasure

jason clark

Ken, who helped us, was incredible. Everything was done quickly and we were very happy with the service.

Tye Green

George C. and Edgar G. are the best! Their prompt and courteous service had me in and out in no time!

Ryanne L

Really pleasurable experience. They have refreshments and they are very informative. Really high priced but that’s to be expected. Overall great location.

Peter Winn

Love Audi, and no matter where I live; if it needs service, I always bring it back to Carlos here.

Larry Bradford

They definitely went the extra mile. I couldn't pick up the car after servicing and they delivered it! Thank you!

Shellie Sigal

George Chala is a terrific service advisor. I would recommend him!

Mario Lopez

George in service was great took care of my service and I drove a new A5 loaner. Go see George at Audi Beverly Hills.

alice chen

Took my car in for a recall issue, great customer service with Brandon.

Tom Hartig

Friendly, fast, efficient, clean and thorough. What all auto owners dream of when it comes to service.

Daniela V.S

Everybody is so quick and professional. My Service Advisor George is the best!

Mark Schwartz

Exceptional service, on-time, kept me informed, electronic records sent. Easy to get around!

Liana Goldberger

Reza was amazing, provided a great service and answered all my requests very satisfied with his and this location.

Rob B

Very efficient operation. I was in and out quickly. I like how they are nearly paperless using iPads and text messages.

Daniel Tanchauco

I really think BH Audi Service is on top of their game. It's a pleasure bringing in my vehicle to this facility.

Mark Ching

Carlos is the best! Please ensure that he is my dedicated service advisor.

Ryan Stybel

Carlos goes above and beyond to make your experience exceptional!

Bridget Humphrey

Great customer service! Love their service work and car washes...and of course, the employees.

Andrew Greene

My service advisor is top notch and wouldn't go anywhere else to get service!

Faramarz Raban

Excellent service and courteous service advisor. Thank you so much.

Matt Dunfrund

Had a great service experience with George & the whole team at BH Audi!

Ricardo Robledo

They need more customer service and have more food available to customers

Corner Kitchen

Great service, brand new loaner car, in and out in less than 5 minutes

Sarah Collier-Woodrow

Hunter Wilson was exceptional throughout the process of purchasing my Audi Q3 !

Megan Mcmurray

They did a great job and really went over everything

Julius Few

From start to finish, the service on my Audi was exceptional. Congratulations!

Dana Hayes

Ken was great and very patient with me, as I ask lots of questions.

John Iglar

Carlos is always a pleasure to work with. Highly recommend him.

kevp2500

It was excellent, great communication. Yulissa was on top of everything

Dwayne Patton

Real helpful and professional

Sarah Ali

Reza always takes excellent care of us when we come by for an appt.

Dana Block

Ken was great! Really nice and thoughtful in his follow-up

Pierce Reynolds

As usual, consistent, top-notch service again, at Audi of Beverly Hills Service. Thank you.

Jaime Boulter

Love this staff and their service. Very happy I own a Audi.

Philip Chou

Spacious and good amenities with free coffee and snacks while you wait for your service to be done

Nichole Beattie

Reza is a great communicator and always makes the experience painless and quick.

Chloe Ellers

Reza was amazing! Easy to work with and made the experience A+.

o k

Super quick - needed a tire changed - was done within the quoted time.

Shawn Lavian

DAVID COHEN SERVICE ADVISOR HAD KNOWLAGE , FAST SERVICE ON TOP OF EACH QUESTION I HAD AND HIS FOLLOW UP I REALLY RECOMEND HIM . THANKS ONCE AGAIN

Moriah Wachtenheim

Ricardo and the rest of the team were amazing!

Ayako Hagihara

Great service, generous amenities in waiting area, car was ready when promised.

Lexington Management Group

Thorough and professional - even when something was overlooked ,it was immediately corrected - great communication - Thanks Carlos ! Jim P

Joseph Malkiewicz

quick, efficient, and thorough. much appreciated, guys. 10/10 recommend

Angelo Di Pietrantonio

The only problem was that I was unaware that you hours on Saturday were only until 3:00.

Nima Sarrafi

Very well managed and customer caring dealership

Todd Gertschen

recall service - good customer service - polite, quick and efficient

Anne Davidson

My experience could not have been more pleasant. Top notch!

Jeffrey Walter

Great service center. Very accommodating and professional.

Ann Field

The best service in the world. Exceptional Staff.

Leigh Kelly

Ken was very patient with my questions and professional. Great service!

Eleanor DeMartino

George is the best service person out there. Thanks!

Hunter Blum

excellent service and people. amazing facility. the best.

Kelley Raleigh

I am always treated like VIP and I appreciate it.

Simone Richardson-Warren

Excellent customer service I was very pleased.

Carla Vigil

Excellent customer service. Carlos Lazo was great.

Scott Cohen

All was great per usual. Thanks Gus!

Anthony Chirco

Carlos is always dependable, knowledgeable and great.

JB Cohen

Carlos is the best. Very professional and helpful and knowledgeable.

Randy Uribe

Service representative and management were and to deal with the problem of my vehicle accordingly!

Dr. Arash Hakhamian, DDS

Ken is always a pleasure to work with! Thank you

giacomo santucci

great service experience , highly recommended

ENRIQUE CHRCEK

Very happy with the process from the moment I checked in to checking out

T. J.

Don’t walk - run to ABH !!! My service center has a new home, thank you !

Gil Brown

Very professional, clean and courteous staff and facility.

Minli Li

Excellent service! Accurate inspection and fast fix.

Nicole Conradt

George is the best. Most helpful and professional.

Inthura Mosavi

Great service! Thank you, i am really appreciated

Malinda Ramirez

Great service and very comfortable lounge area to hang!

Brett Miller

As always the service on all levels was top notch!!

Alina Gheorghe

As always, amazing service, George Chala is the best.

Zak Danielson

Exceptional buying experience from my new friends at Audi Beverly Hills!

Omo Osime

Excellent customer service and support.

Meena Chauhan

Yullisa Nunez was very courteous and helpful.

Gazelle Rastegar

Great audi service location and diligent people.

Darius Wilsey

Great service. Very nice facility

Karen Pickard-Four

wanting to buy my lease out-got good advice

Diana Jones

They were very helpful very efficient and very pleasant

Yeva McCloskey

So much better! I love this new location.

Jake Teel

Good people to work with here, better than most!

Cesar Vazquez

Excellent customer service. Clean lounge area.

Sina Rezvanpour

Thanks Jeff!

Mike Chung

Hard to fault this place as it's clean and fast and efficient.

yousouf j.khan

Minor maintenance, oil change, engine filter and motor mounts replace

Jonathan Ellis

Very attentive and excellent service at this facility.

Jason Yang

Went for service, Yulissa is the best

Misha Yepremyan

Great service thanks for George very helpful))

Ilona Majer

Professional, fast and efficient. 5 star service.

Chris Reid

50K maintenance + replaced coolant pump

Patrick Muldowney

Great service. Great people.

Marcelus Coleman

Very nice , communication was excellent!

Mendy Ezagui

Quick service. Thank you @Carlos.

Jean Julien Baronnet

George’s was a great help to solve the problems

Vanessa Serna

Great serve fast & efficient!

Matthew Grandi

David Cohen and the team are exceptional!

Angela Edwards

Carlos was a great service advisor

gmoney2240

Excellent customer service!

Lynn Kuttnauer

Always so accommodating and a smooth process.

MileHigh Trading

Friendly Staff Go out the way for clients

Fay Fata

Great service. Very professional.

Bill Bowen

Great service . Beautiful new facility

Carlos Monterroso

Very kind

Richard Wheeler

Very professional. Beautiful facility.

Shawn N

Very organized & best service

Christine Ly

Great service

Keneth C (knethc)

Nice service area kind and great

Lamia Lauar

ken, my service adviser, is the best!

David Caceres

great and fast services thank you

Guadalupe Merino

Jeff was awesome

Sheridan Henderson

Excellent in every way.

C Kevin McGeehan

Professional, on time, keeps you advised of issues

JOHNATHAN L Pregler

Best service center ever.

Steven Ross

Professional, friendly, thorough and well-performed

Joshua Baerwald

Yulissa Nunez was an amazing help!

Leming Tong

very nice service and thank you

Tamara Malisich

Excellent service, on the highest level!

John De La Vina

Great friendly thorough service.

a Podesta

Perfect Audi service. It should all be like this.

Julian Rios

Great Service as always by Ken!

Robert Harter

Always great service!

Raymond Hartung

Fast, courteous service as always.

Matthew Carpenter

Always great service.

Brian Perfetti

Carlos Lazo is great.

Shannon Pfeffer

Every single detail was perfect.

Herb DT

loved it.. so helpful!

Errol Stambler

Carlos Loza is the BEST!

Jamie Hayes

Great staff and service as always

Mojgan Moazzez

The best dealership ever!

Jae Lee

Excellent tire service.

Rachel Wolchin

everything about the experience was great!

namrata arora

Great service! :)

danny l

Looking forward to the convenient location.

Rafael Guerrero

The best in Whole word

Louis Stern

Attentive staff, excellent service

mm abri

i wish i could give 10 stars

Carol Weiss

Beautiful new service center

Daniel Kalette

the best service center !

Omar Alguera

Great customer service

Brian Paeper

Painless.

Shannon Hickerson

Very helpful and professional

Christina Neiwirth

Fantastic service!

Fred Labib

Great service department

Mushunuri Pavankumar

Very good as always!!

Rylee Ebsen

Carlos is Great!!

Sasha Mac

Fast, quality service

M Lee

Friendly, fast, efficient!

Karin Specks

Outstanding service

Aaron Slotkin

Great service!

Artak Azizyan

Professional service!

R Guerrero

Excellent

michele manelis

excellent service

auD

great service!!

Digi Rob

Reza rocks!

Angela Wright Rodriguez

(Translation) A nice place very cozy and very efficient workers. Be delighted with your service. God bless you. My baby. I'm left as born. Beautiful Thank you. (Original) Un bonito lugar muy acojedor y travajadores muy eficientes. Quede encantada con su servicio. Que Dios los bendiga. Mi bebe. Quedo como acavado de nacer. Beautiful. Muchas gracias.

santos m rodriguez A

(Translation) Good place to buy your car (Original) Buen lugar para comprar su auto

날기새

(Translation) nice and clean (Original) 친절하고 깨끗합니다

Dalia Charles

Jessica Behn

Marino Ruiz

Chad Daniel

Stacey Riggins

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