Reviews of Auto Works Automotive Service Center. (Auto Repair Shop) in Indianapolis (Indiana).

Auto Works Automotive Service Center

723 Reviews

390 Comments

Auto repair shop

Auto repair shop

380 Rivertown Dr #400, Woodbury, MN 55125, United States

Description

Information of Auto Works Automotive Service Center, Auto repair shop in Indianapolis (Indiana)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Auto Works Automotive Service Center

Popular times

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Reviews of Auto Works Automotive Service Center

Tiarra

If you are thinking about getting services done with Auto Works Automotive Service Center, I highly encourage you to make them a first choice option. I'm a female that recently moved to Minnesota from Chicago and it has been hell trying to find an automotive service center that has made me feel like they were not ripping me off, cared to make me understand the issue with my vehicle and were completing services in an adequate amount of time. I truly trust them with completing services on my car and intend to be a repeated customer. The services that I had completed was a replacement of 2 inner tie rods, a steering wheel alignment and a low beam light change. I was extremely late to my appointment that day and they were still able to give me my vehicle back same day. I hate not being punctual and I would recommend that you are on time. But, I love that they were accommodating and I think it shows they really value your time. I had the pleasure of working with Tom(I believe that's his name but I can be wrong). He gave excellent customer service. I appreciated that I was never out of the loop regarding the next steps and he was able to elaborate in more detail on the things that I did not understand about some services. Also, they have a really clean and spacious waiting area. I found their bathroom to be in great condition and clean as well. P.S I think that I sounded a little concerned about what I would do during the waiting period and they actually offered me a ride home. It made me put them in my first-class customer service rating listing. Love it here - you should go!

Eric Morley

Great experience! The team at Auto Works was very helpful. They fixed everything I asked, and said to keep an eye on a couple things, rather than try to charge me to fix something that did not need to be replaced yet. It's my daughters car, and after experiencing the shop for myself, I'll feel comfortable recommending she continue to go there on her own. I'm just sorry I had not been going there sooner!

Deb Opitz

The customer experience here at AutoWorks is wonderful. Recently while waiting for an oil change I enjoyed a relaxing 45 minutes sitting in one of their massage chairs….just what I needed that day! During their free inspection of my car they notified me that my alignment was off and my tires were starting to shred. Communication without any sales pressure. I love that! After researching my options and cost at multiple services dealers, I decided to go back to them for my alignment and new tires. They send appointment reminders via text and follow up texts to make sure their service was everything you expected. Bonus- instead of waiting for hours and hours in their waiting room, they shuttled me back to and from my home, which was the most incredible service I could have hoped for. They will continue to receive my business!

M. F.

This was my first time taking our 2010 Santa Fe to Auto Works and it was a smooth experience. Blane was prompt and clear with communications from scheduling through service completion. He even took me in to meet the service technician (Adam) and they showed me the issues they found with the steering, suspension, brakes, and oil/engine residue. I appreciated how they categorized and prioritized the issues starting with the"must fix" safety issues, followed by "should do, but not safety related" and "regular maintenance" bins. They were clear, helpful, and glad to talk through what they found, all while making me feel welcomed to ask and learn about what they were doing and why they were doing it. Great experience and will be bringing my vehicles to them from now on.

Tara Jordan

I have had multiple issues on my vehicles fixed at AutoWorks over the past year on my aging vehicle. Each time they have done a great job and kept me well informed of the work needed and why. I trust their experience and quality of work. They follow up to ensure issues were resolved with the services they completed.

Nicholas Cleveland

This is my second time at Auto Works. Both times I was pleasantly surprised with the price after they serviced my vehicle! Furthermore they go above and beyond to reach out a few days after to make sure you are satisfied with their services. I would definitely recommend, and will be back myself!

Kenzy Holger

I had such an awesome experience here! They were able to provide estimates same day for some pretty intense repairs (belt and pulley replacement, power steering pump replacement, fluid line replacement, etc)., and they had all of the repairs done the following day!! The service was so quick, and Blaine was so helpful during the process. Definitely recommend!

Jw Doom

I called autoworks on a Friday for an oil change and tire rotation for that coming Monday. Monday came and was unfortunately called into work early. So I gave them a call telling them I had to reschedule my appointment to Wednesday and they let me pick a time frame for me which was nice. But when I showed up on Wednesday at 10 am for the appointment I wasn’t on the list. Me and the worker talked it out, he said that’s alright we can take it in and get it ready for you. I had a ride so I decided to drop it off instead of waiting. So about 4 hours go by and I hadn’t gotten a call saying my car was finished. So I reached out asking for an ETA cause I had work at 3:30. One of the workers picks up the phone and mumbles over the phone saying oh it’s not on our appointment list it’s still has yet to be serviced cause it was a drop off car. I said alright well I need my car before 3:30 thinking to myself I should’ve been able to pick the car up after an hour or two but since my appointment wasn’t in the books I had an interesting experience trying to get my car just an oil change.

Justin Atkinson

Mark and Blaine went above and beyond with helping, and I really, really appreciated it. Mark gave me a lift home while my new tires were being put on and told me how much he loved working at Auto Works where the customers comes first. And Blaine was also really kind to me throughout the entire process. I’d highly recommend Auto Works!

Amy Peterson

We have used AutoWorks for years. Recently went in for brake inspection and dashboard screen failure. Service and staff were great and kept me informed each step of the way along with recommendations of future needed service. They are the only team we trust with our cars and the safety of our family in them

Debbie Rigby

I brought my van in for an oil change and it took about an hour. They gave me a list of other things they recommended that I get done soon. The best part though was that they have two massage chairs in the waiting area to use. My daughter and I thought that was fun, as well as the free hot chocolate machine.

Danielle Boozer

Great service! Amazing staff. Best prices i have found and loaner cars for those in a tough spot needing transportation for longer repairs. We will never go anywhere else. Comfortable waiting area and VERY clean.

Latimer Fuller

I was able to work with Tom regarding my repairs. Once parts were in house, they installed same day. I was given consistent updates and timeframes. I had had a few special requests, all of which were accommodated. Will be coming back for their skill, timeliness, and communication. Well worth the price.

Lorelei Koenig

Auto Works Automotive is always fast, reliable, and professional. I can usually get an appointment within a day or two of my request. They let me know what additional maintenance issues I may need without trying to oversell. I would definitely recommend them to everyone!

Yue Zeng

I was at Target's parking lot with my kid when my car just won't start at all. I called them and asked for help since they were nearby. Soon someone came to me and checked my car. He fixed my car on spot but also suggested me to go to their garage for a through check. I did. It took them less than 10 minutes to secure the connection of my car's battery without any charge. I really appreciate their help. Otherwise me and my kid are going to stuck in the car without any power under this summer heat. Thank you, thank you and thank you~

Christian Young

Wonderful place for general repairs and maintenance! I've gone here a few times now and everytime they were very clear about the repairs needed and what to expect. I was also given great advice for car maintenance I could do at home. Will definitely use again for future needs.

Barbara Fallert

I had some major repair to the engine,and had some problems with it . Auto works took full responsibility for a complete overall to fix the problem. My car is doing well and I sincerely appreciated them backing up their repair with prompt attention and quick turn around for the repair. I was very satisfied with auto works and would recommend them to othersk

Danny Ziegler

Auto works is great! We have been going there for a few years and they are always prompt with servicing our cars; they give you clear estimates, walk through options, have loaner cars and get our cars back when promised. Thanks Blaine and AutoWorks!

Kevin Michaelis

Great honest repair shop. I’ve had my vehicle here twice for repairs and have been satisfied with their work. I will recommend them as a great place to take your vehicle. They also explain everything very well.

Jennifer Maher

I walked in same day with what I thought was a nail in my tire. Auto works fit me in same day even when they had a full day of appointments that they were working on. Very upfront and business like with what they could do. They committed uncared very well and I walked out very pleased with the service and experience. Thank you, Blaine for your service

Raven Vidal

My truck literally broke down as I was driving it and it had to be towed to Autworks. My experience was top notch from start to finish! Tom was my advisor and kept me informed every step of the way. My truck runs A LOT smoother and it is all because of everyone's hard work at Auto works! I was able to get my truck back in two days! I will definitely take my vehicle back for any future repairs I may need. Even though it was a costly repair, I was happy to pay Auto works for the fantasic job they did on fixing my truck.Thank you all so much!!

Anne Lucas

I’ve been going to Autoworks for my oil Changes and general repairs for more than a year now and every time I have always received excellent customer Service. My last visit was another good experience. I especially liked the timely updates that Blane gave me and also the options I have (e.g. getting the car early Versus having them keep it for additional quality control testing). I also like the post-visit follow up text! Suffice it to say that I will be going back to Autoworks for future car work!

Jim Schmidt

Auto Works does first class work and gives fair and trustworthy recommendations. Wish I found this place much sooner but now my go to spot for all my auto needs. Blane is a great to work with!

Sheldon Corey

Autoworks does a great job! I have used them for over a year now and have moved away from going to dealerships for most repairs. Very happy with all services and they are up front about costs

Matt Swanson

I brought my Mazda 3 in for loose wheel side to side. They diagnosed inner tie-rod, at a great price, and we scheduled it. Friendly staff. A great experience.

Michael Patterson

Autoworks Auto Repairs provides personalized, excellent service. The technicians listen carefully to my concerns and clearly communicate their plan for diagnosing and servicing of my car. I appreciate Wayne and the staff at Autoworks for keeping my car in great working condition.

Kevin Spaise

These people are VERY HONEST, priced right, GREAT CUSTOMER SERVICE, and go the extra mile. It would be an epic mistake to NOT bring your car here! I need to mention that I am of an alternative lifestyle and for those who know how horribly you can be treated at most places, you'll feel VERY comfortable here! I dont hope my car needs anything soon but, I DO look forward to going back. Extra shout out to Mark there, he's remarkable! If there were 10 stars, 20....they'd get them all!

Anika

I am very happy with Autoworks. Friendly staff, fast service, a comfortable waiting room and they have a loaner car option which is hard to find at auto repair centers that are not also dealerships. Good work.

Zack Morrison

Needed to get my alternator replaced over the Christmas weekend after my car died and this place gave me a very quick turnaround. Friendly service and had me on the road again in no time! Would recommend.

Serena Lop

Auto Works is a great place to take your vehicle they are very kind and very helpful. I brought in my 2018 Buick Encore for a diagnostics which I only had for a week and the problem occurred on the 5th day of me having the vehicle so I was kinda upset. It turns out I had a major oil leak that contaminated the whole bottom of the vehicle and they even took me back showed me exactly what’s wrong and what needs to be done. I got my car back to the dealership the same day and they got my car in the shop. I would 100% recommend this place 5/5.

Janine Quitter

Autoworks is our goto place for automotive services and repair. My car sprung some kind of leak last week and they were able to take my car in without an appointment and repair it the next day with OEM parts. They were even able to give me a ride in to pick up my vehicle. Everyone is friendly and professional and you can trust them to give you the straight facts. It's the only place we take our vehicles.

Najib Moallim

Brought my car in to Autoworks because my car was not starting. Autoworks did a battery & charge test, diagnosed the issue as a faulty alternator, so I agreed to proceed with service. At this time, Autoworks stated there wasn’t an issue with the starter. Car had startup issues the following week, completed the same test with Autoworks and then said I have a faulty starter, which was not mentioned before. Overall, my experience was tolerable with Autoworks until a very rude lady at the front gave me attitude and threw my keys disrespectfully across the desk because I was asking questions about service. EDIT: Spoke with the owner Wayne, who was very nice and got the problem resolved quickly. Thank you Wayne!

Keith Martinez

They diagnosed and fixed multiple lights on our car within a few hours. Honest hard working people. Definitely will return here for our next repair!

Agunbiade Adefemi

My cousin introduced me to this AutoWorks and I’ve never regretted taking my car there. They always fix my car problems and I never get to bother about it anymore. I got the car from the auction and they helped me put it in pristine shape without having to worry.

Robert Evans

Great work at a good price. Anyone who owns a Corvette knows how picky we are letting anyone touch it, even for maintenance. I brought my car in for some fluid changes and Auto Works exceed my expectations. They were honest on their estimates and gave me options for future maintenance. I will be using them for all my auto needs in the future. This is the second year that I have used Auto Works for service on my Corvette. I have used them to replace all the fluids on my car and the general maintenance of my car. The service and prices are outstanding compared to using a Chevy dealership. I will be back again for service.

Kathy Searles

i worked with Blane Christenson and was very happy with how he communicated with me every step of the way. He let me know what was needed, what the timeline was, and how much it would cost for parts and service. I appreciated all his hard work. Kathy Searles

Anne Schoonover

I live in Minneapolis, but I always make the drive to Woodbury when I need someone to work on my car. Along with the technical expertise, the Autoworks staff are effective and prompt communicators and provide great customer service!

Tiffany Weber

We've been taking our vehicles to Auto Works for several years now, and they are always fast, honest, and reasonably priced. We are thrilled to have found a place we can trust.

theresa parnell

My husband and I have been customers for many years. AutoWorks offers loaner car and or transportation and the waiting area is impeccable, offers beverage and the staff are always friendly and professional. Tom recommended a different tire than what I had researched. Turns out this tire minimized road noise and provided smooth ride. I look forward to the winter to see how it continues to handle! Tom and Mitch good care of me. Thanks Jen! I would recommend!!

J. Greenberger

We have always had a great experience at AutoWorks! They always do an excellent job of explaining and keeping us informed throughout the repair process.

Patty Mikres

I received a coupon for an oil change in the mail so I made an appointment. I found their service to be friendly, thorough and fast. I will continue to use their services in the future!

Kevin Selzer

This the only auto shop that I trust. Great service, trustworthy staff and always an affordable price. Significantly better than the big chains around!

Angela Spoto

I’ve worked with Auto Works several times and they’ve been great to work with. They are upfront with what needs to be done and the quality of the work has been excellent.

Alex Nielsen

Great service, I found the service to be surprisingly fast, and as far as I can tell they turned my beater into a good working car again, very grateful

josh einzig

I had an excellent experience at Auto Works. They diagnosed my issue for a very reasonable rate. They could have easily recommended additional services to identify the problem, particularly since I am a complete idiot on all matters under the hood. Instead, they let me know I needed a new water pump. Given the low value of the car, disposal/sale was the only option. I arranged to have the car towed away by a local charity. This process took longer than expected, yet Auto Works did not charge me a dime for the extra days that my car sat on their lot. What class operation. Thank you!

Alyssa Thome

My Honda's AC had gone out over the summer and while calling around for estimates, they gave me the best deal and were able to get me in fairly quick! My most recent experience was a simple oil change and again, they were super competitive on price! I didn't even need the discount from the mail I received. Overall a great place to take your car. They will communicate and give all options possible for repairs, and oil changes are quick. I will continue to use them in the future.

Katie Sedenquist

Autoworks was great. Our car broke down on our way home from visiting Minnesota and they were able to get us in same day. Since we aren’t from the area and didn’t know the quality of service we would get (picking an auto shop as quickly as possible) but they made what was an incredibly stressful situation so easy for us. They recommended a towing company and were able to replace the radiator and get us back on the road the same day. Service was excellent!

Brandon Schmidt

My experience at Auto Works in Woodbury, MN was outstanding! They do outstanding repair work but what keeps me coming back is the fact they are always very honest with what I need to have repaired but also honest with what DOES NOT need repaired. I came into Auto Works originally for a second opinion on what I was told by a dealership needed fixed, I gave them the green light to repair it if needed and they called me recommending not to fix it as it was not a big deal. The fact that a repair shop had my approval to fix something and they came back and said it was not needed was mind boggling to me and immediately gained a customer for life.

Kendra

Recently moved to Woodbury last year and needed to find a reputable auto service. I’m so glad I was recommended Auto Works by a neighbor as they have been nothing but kind, honest, timely and do quality work! They have fair prices, offer coupons/discounts and really care about you and the safety of your vehicle. Their facility is really nice inside and the staff are extremely friendly and communicative! I will continue to bring my car here as I know it’s in good hands!

Ron Woolery

This is the second time I’ve used Auto Works in Woodbury. Each time the customer service is exceptional and I have been very happy with the repairs. The first time a cam in was for a water pump that had been replaced twice within 6 weeks by other shops and failed. Auto Works fixed it right after identifying what the other shops had missed. The follow-up text from Wayne making sure all is good are a bonus. I highly recommend them!

Robb Gwilt

I have been going to Auto Works to service my vehicles for years. They are all friendly & professional. I appreciate that they do a thorough inspection while they do my oil changes. On my most recent visit, they found a pretty significant transmission leak, which I had no idea was happening. I love that they alerted me to this issue before I have an even larger problem. Auto Works is the only auto repair shop that I feel I can really trust.

Kent Johnson

The team really helped us out with a very difficult oil leak issue. Tough situation when you’re talking about major repairs, but they really came through. A special shout out to Wayne, the owner, for being particularly gracious & helpful. They may not want to see our Mini Cooper anytime soon, but I’m thankful for all the help!

Harold Reynolds

I do think that the people at auto works are very good at what they do, they are very friendly and polite, they keep you posted on what is going on. My car is over twenty years old and they did a good job. I would go back there again

DC AC

When my car unexpectedly wouldn't start, I started looking around for a close repair shop. Auto Works came recommended and they did a great job. They were able to take a look the very next day (I dropped it off later in the evening) and had everything taken care of that afternoon. The price they quoted was the price I paid, and they even checked in a few days later to make sure everything was still running well. Will definitely visit again.

Manuel Dominguez

I went in to get a belt changed and they had my car fixed within a good time, and helped by pointing out other areas of concern. Friendly and helpful staff as well.

Erik Stensland

The staff is very friendly and the mechanics do great work. I was really impressed and will be using Auto Works for any future repairs I need.

Joanne Rettner

I have been coming to Auto Works for quite some time now and have always been very satisfied with their work. All of their staff have been friendly and professional and they have always completed their work on time.

Cristina Meisch

AutoWorks in Woodbury does an amazing job every time! Quick and easy service, happy to answer all questions, and plenty of availability.

MrBigdee29

This place was professional fast and courteous even offered me a loaner car I'd recommend Auto Works to anybody matter of fact I'm going every time for my oil change great job auto works

Savanna Smith

Really friendly and worked with me through all the issues. Kept me informed of what was going on and worked hard to make sure warranty with a previous company covered the cost of repairs

Trisha Adamson

I have a Fiat and it’s great to have a place for servicing in Woodbury. The team was able to quickly get parts and do the job!

Moira Jauregui

First timer, very pleased and thankful. Tom went above and beyond guiding me with my concerns about tires. Thank you so much!!

Lou Thao

My windshield wipers were not working in the cold. The dealership I brought it to just basically took my car into their garage and said it worked. But at Auto Works, they went above & beyond what the dealership did. The first time I brought it in, they were able to make the wipers work by cleaning the ice build up & dirt/leaves but a couple days later, my wipers stopped working. I went back to let them know and they were able to get my car fixed the next day, they explained everything to me and weren’t just beating around the bush for more money. They were honest, very professional & super helpful. I definitely would recommend them for everyone. With the bad reviews I see, it’s truly upsetting. Major one I see is about price and how other places can do it for cheaper. Cheaper doesn’t equal quality. Maybe it’s just me but I am more than willing to pay for quality work.

John Velte

Tom and his team were absolutely fantastic to work with. They were very transparent and accommodating throughout the entire process, and made sure to keep me updated whenever the situation changed. I could not recommend their services more. The work was done in a timely manner and affordably. I can confidently refer my friends and family to Auto Works knowing they will surely take good care of them as they did to me.

Ray DeLaCruz

I didn't like the quote given and I didn't go with the services just the diagnostics but I really did appreciate the integrity they uphold it seems. They are local to me so I will eventually bring my car in for other regular services. I never really liked shops giving me the white lies even though I'm used to it, I know my mechanics well enough to know. So once again I'll hand it to Shane with his diagnostics and care. Nice job.

Michael Krey

It was easy to call and make an appointment this week. I was able to get in for a wheel alignment within two days. They were professional when I had to reschedule so I could install the front end parts myself. After all that extra work for me, I got a 20 gift card and they text back to make sure the work was done right, Great follow up to the quality of service at this shop. Thank You Have a Great Day Mike

Peter Yah

Needed help with my brakes and after researching found Autoworks and decided on bringing my car there. Jen was great at reaching out quick and letting me know what my car needed and the auto techs did a wonderful job on my car. Would definitely recommend their business and happily bring my current car and any future car for repairs and maintenance check again.

Brian Larsen

We had a 65,000 mile service done and the back breaks done. This team was very responsive and the car runs great!!

Jackie Jansen

Auto Works on Rivertown Dr. in Woodbury has been my go to service center for everything for several years. I recently had brakes and exhaust system replaced in a timely and efficient manner. They gave me a full and accurate estimate for all charges and kept me in the loop as the work was being done and when to expect it to be complete. They do an outstanding job! 5 Stars.

Brooke Skoglund

My sister recommended AutoWorks Automotive Center to me a few years ago when I was looking to switch auto shops & I’m so glad she did! I‘ve stopped worrying about getting work on my car since I began bringing my car here. The environment is friendly & relaxed, the customer service & communication is A+, they’re more than happy to work with my busy schedule, & I feel good knowing I’m getting great work done on my car at the best possible price! I highly recommend this shop to both family & friends.

Beth Ann Sloan

Every employee from scheduling through drop off, service and completion was helpful and positive. They explained the updates to me in clear, concise language and made sure I understood my options, cost, implications and their overall best recommendation for service. I will definitely be using them again in the future!

Jim Knebelsberger

The shop was spotless, as was the waiting room. It's been at this location for years, but looked brand new. Staff was friendly. No complaints.

Lisa Skemp-Thornton

For the last few years I have trusted Auto Works to service both of my vehicles - and that's a big deal for me. lol When we moved to Woodbury I was very happy to find a place in the area that I was comfortable with when it came to taking care of our cars! Our two used vehicles have required a bit of maintenance over the years and, so far, Auto Works has taken very good care of me - even when I'm not always the easiest person to deal with. ;-) I also don't take writing Google reviews lightly so it takes me a while to be comfortable enough to recommend a business to others. Auto Works has earned that honor. :-)

Preston Helms

Been going to Auto Works for my auto repairs for years as they do an incredible job servicing my vehicle and the people there are friendly and easy to work with. Recently went in to service a check engine light and they were quick to diagnose and fix the problem that turned out to be one of the spark plugs going out and replacing a worn drive belt. This place I’d like to add is by far cheaper than it’s competitors which is important since repair costs these days can easily add up. I’ve never had any issues after repairs were made and I’ve been happy with the level of service I’ve been given throughout the years so I can easy vouch for them.

S F

I take my car to AutoWorks because I trust them and know they’ll get my car fixed. The service is great. They’ll evaluate an issue and call to consult with you before they perform the work. I’ve always had a great experience with them. I’ll be a customer for life!

Mark S

I can’t say enough about the amazing customer service from Auto Works! Everyone I dealt with like Wayne, Tom, Blaine and the most important shout out has to be for Shane!!!! Shane went above and beyond to keep me in the loop with my alternator replacement ! I would recommend Auto Works to anyone in need of a professional service center. I will be trusting them with any of my further vehicle needs and repairs!👍 Keep doing what you do Auto Works and especially Shane! Huge Thanks to you all!

Ellie R

This is a great place to take your car, not just because of their excellent service, but because of their honesty. This is the first place where the staff has been honest about my car's condition, even if it means they will earn less money. They are also the most professional place I have been for my car.

Erin Baumer

Auto Works Automotive Service Center was very friendly and helpful. They were quick in getting us a diagnostic and quote for our vehicle, and were upfront with the problems and the cost. I will definitely be coming back with any other car troubles we may have in the future!

Anne James

I was pleasantly surprised with a $50 new customer coupon. Efficient and friendly staff. I enjoyed free coffee, hot chocolate and bottled water then relaxed in one of their 2 massage chairs 😆 while I waited. Most enjoyable oil change ever. …

Heather Goossen

I had my catalytic converter stolen on my Prius and they replaced it for a decent price. They truly care about their customers. They check in on you after they service your car to make sure everything’s going smoothly and honestly answer any questions you have. I’m definitely going back to them once my converter shield comes in for them to install. If you want honest opinions/answers, great work and awesome customer service, this is the place to go to.

Beverly Schmitz

I always go to Auto Works for my oil changes. They are affordable! (Cheaper than filling up gas.) They are honest, they’ll tell you what needs help “next time” they won’t sell you something you don’t need. I trust them, and would send my kids family friends or neighbors there. Truly the best!

Tom Jacobson

We trust the folks at AutoWorks do the work we have ask for to the best of their ability for the price we have agreed to before hand. Their service is outstanding. We have taken all our vehicles there for the last 10 years. We have been more than satisfied!

Aaron Velick

Jen was great from the get go. She got my car in and done the same day. She is very personable and I would highly recommend her. The pricing was fair and it was a good experience. I will go back.

J Martineau

I always feel like we understand the repairs and recommendations, we’re treated fairly and that they really appreciate us as customers at Auto Works. Someone always follows up to make sure the experience was good, and we’ll continue to bring our cars there.

Sheri Halverson

The folks at Auto Works Woodbury were attentive, communicated well and accurately (e.g., your estimate is $$ and your car will be ready approx XX - and they were accurate), and checked in on my satisfaction. Overall, I have had no complaints and I recommend their services.

Andrew Sawyer

The team at Auto Works was great to work with as a first time customer. I was looking for maintenance on my 2012 vehicle and Blane was very patient in listening to my concerns and goals for the vehicle. He advised me on the repairs that would be most beneficial and a timeline to perform other maintenance as necessary, while understanding and listening to my goals for long term ownership of the vehicle. I felt no pressure to upsell or buy services that were not directly related to my needs. I will be a returning customer.

Kristin Green

I was going on vacation and needed an oil change and I hit a pothole and my brakes seemed wrong. I brought it into Auto Works. Blaine helped me. He asked me questions about my brakes. The Mechanic drove my car with me, so they knew what I was talking about. When they were working on my car, the brakes were bad and they couldn’t get the parts till Monday. For my safety, I couldn’t drive my car. Blaine called me and explained everything throughly. I WILL bring my vehicles to Auto Works for maintenance! Very clean store and very kind, friendly employees! Thanks Auto Works!!

John Hoolsema

The staff at Auto Works was very helpful. They got my F350 in sooner then expected and found a bad relay was the the problem and had me back on the road again. I was on my way back to Montana so was very appreciative of their help and timely to get the truck in and repaired. I'd highly recommend them. Thanks again for all your help from recommendation on a tow company to getting the truck fixed.

chao thao

If I could rate this place with 0 stars, I would. My car had an AC problem where the AC would not work on the driver side and supposedly it was the actuator on the driver side door that needed to be replaced; atleast thats what they assumed. They replaced it and told me that the heat works and the AC works. I paid them and was on on my way. Then, I drove it home and tested it. There was no heat at all coming from the driver side now and only AC. Called them back and I was told to take the car back in for more diagnostic. A day later, still no phone call. I had to call them and they told me to wait and that they'll call me back. When they did call me back, it just sounded like a bunch of excuses. They said the part was hard to find and that they tried ordering from 3 different location. (Keep in mind that the first time I had my car back it took two days, so did they really change the original part. I wouldn't know! They also never gave me my original part as I have requested!) Anyways, I took the car in and two days later they said it was not my actuator. It was my head unit (HVAC climate control system). They said it was going to cost me $800+ on top of my $455 that I had already paid for the actuator that wasn't broken! I told to put everything back together and I'll pick up the car. When I got there, my car wouldn't start. I went inside to tell them and they came out with jumper battery. Tested my battery and said I needed to replace it! The battery was pretty much brand new. They looked and it was stamped with 10/21 as the expiration date! I asked them why was my battery dead and they said they don't know why and couldn't answer me. The mechanic said just go return it for because it should have a warranty. Woah! This place is horrible! I would not recommend it to anyone! Update: The manager called me after my review. He was polite and professional. He offered me a solution for the mess. That was that he would replace my hvac unit for free. I would go here again, but only if my issues was confidently resolved the first time.

Amarnath Janakiraman

I was able to get an appointment the day after I went in to their office. Very professional and quick service. They were able to find the part from the dealership and complete the work the same day. They have a shuttle service to pick you up and drop you off if you need it. They also have a complimentary loaner vehicle that you can get while your vehicle is being serviced (there might be more of a wait time to get an appointment).

Kate Heckathorn

The folks at auto works in woodbury are hardworking and committed to customer satisfaction. After a timeline miscommunication about a days long transmission service I needed, they prioritized my car (so that I could make it to my new job on time) and took steps to ensure I felt my time and patronage was valued. Integrity is rare form nowadays and I’m pleased to continue supporting Auto Works as they remain the best place to service a bmw this side of the cities!

Bonnie Rocklin

I am so happy to have discovered Auto Works. I have brought my car to them from simple things like an oil change to most recently a window replacement. They are very honest, affordable, and do great work. Car repairs are always stressful and it is such a relief to have somewhere to bring it that is trustworthy.

Mike Jones

We had new tires put on our car & noticed the steering wheel was off center. So we brought the car to Auto Works. They got us in, in a timely manner & diagnosed that it had a bent control arm & tie rod. I was very happy with the work they did & will gladly return in the future!

Olumuyiwa Oyelami

Was impressed with the service as well of the pick up/drop off service pending your vehicle will be ready.

Juan Bracero

At AutoWorks they are an awesome crew. They take care of the customer the best way they can and with honesty. I would recommend they’re services to family, friends and everyone who needs any kind of repair or maintenance.

Jill Johnson

I trust Auto Works with my car repairs! My serpentine belt broke and my car came to a halt on a Sunday afternoon! I had it towed to Auto Works and called to leave them a message. Monday morning they called me and were already working on my vehicle. Later they drove to my house and took me back to get the car. Such great service!

Chukz Oba

Great work! My car was in and out of the shop the very next day. These professionals have great customer service and know a great deal of what they are doing. I highly recommend this business!

Dave Bringle

Always helpful and honest, they take great care of their customers. If I can help it I will always bring my truck here!

Eric Shogren

I needed my tire pressure sensors replaced. The work was done quickly and efficiently, saving me hundreds of dollars if the dealership had done the work. I will use Auto Works in the future

Rebecca Rau

I was having an issue with my speedometer and with my odometer’s reading, they checked it out and it was something I did with resetting it. The staff is always so helpful and understanding. They always take very good care of me. Thanks so much!!

Kaoyoua Carlson

Quick and easy check-in and they finished the job super fast with no one trying to up sell additional services or products. Their prices are reasonable and they followed up after the appointment to make sure we were happy. We found ourselves a local and honest auto mechanic place.

Randall Wanamaker

Great experience all around. They do their best to work around your schedule and even have a shuttle. I feel like their prices are very fair and I never felt misled. Jen is a great contact and they did really solid work for us. They even installed parts for me that I had purchased elsewhere. I'm sad that we moved out of the area and no longer have access to a trusted mechanic.

Ted

This place has a large and pleasant waiting room. Massage chairs. They’re on time, service is quick especially oil change. Engine or tire repairs are good. They call with updates and offer local pickup too I’ve used them for several years and am satisfied.

Mr Finance

I have been using Auto Works in Woodbury for my sons car for years now very good work and ethical treatment. I recently lost my company vehicle and now bring my personal car their and they are competitively priced on labor and there is never any needless up selling! Highly recommend

Andrew Koppen

They are very professional, with great communication and a nice, new, clean waiting room. They kept me informed about the status of my car and even checked back a few days later to make sure that everything was still good with the repair.

David Fox

I recently had my remote keys replaced. They were 10 years old and just stopped working. Jen and Shane are always amazing to work with. I’ve taken my car there several times for various maintenance issues almost all preventative stuff. They always are honest in their assessment and will target the items that are imperative and schedule later the items that can wait depending on the budget available at the time. I trust them completely.

Kathy Boyes

Many repair shops act like THEY'RE doing me a huge favor when I bring them my business. However, my first visit at Auto Works was refreshingly different. They seemed to recognize that I selected them among the many choices out there for auto repair. At every point of service, they held an attitude of gratitude while they were working to earn my business and my trust. They started working on my car the same day I called, they shuttled me back home so I didn't have to wait around at their shop, they called me with updates, options and they were clear about what I could expect. No one likes to drop money on auto repairs, especially if at the end, you have the feeling you've just been robbed at gun-point. The price I paid for the repair of my two engine mounts and a ball-joint replacement was reasonable. I left feeling confident in their work and appreciated for trusting them with my car, so much so, that I returned the next day for a repair that I'd been putting off. Their business model seems to be, "provide great service today and we'll still be in business tomorrow." I'll go back to Auto Works. That says it all.

Adrian Koo

I called Auto Works to schedule an oil change after seeing it was offering a promotion. The day I took my car in, everything was on-time and on-scheduled. Pricing was transparent. Before performing the service, the advisor quoted me on my different oil options (synthetic vs. synthetic blend). Along with the oil change, it looks like the technicians did some checks on other areas of my vehicle (e.g. tires, brakes). If you go to a dealer or big chain shop, this is where I expect thousands of dollars in 'issues' to magically appear. However, Auto Works did not identify any additional pressing issues and was very transparent in recommending next-steps for the vehicle. The waiting area is nice - very spacious and has a lot of amenities like coffee, magazines, water, and wireless internet. Overall, I wouldn't hesitating giving Auto Works a call for my future vehicle needs.

Maddy T.

Very friendly staff! I dropped my car off for an oil change and while there I asked if they could also have a look at one of the tires as it was making a strange noise. They were happy to have a look and fix the issue! I recommend this place and will definitely go back.

Yaoyao Chen

I did my car service in this shop twice in the past two years. They were super friendly and professional. The prices were reasonable as well. The ride they gave me for picking up my car was quick and reliable. Highly recommended. Will visit soon!!😁 …

melissa Calumpit1

We have been taking our cars to Auto Works in Woodbury for 3 years now and the experience has been nothing short of great! Jen is extremely helpful with anything we need and the work is always top notch. If you are dropping off for major work they have free loaners so it doesn't put my family at a loss. I never feel like we are getting upsold or lied too. They are very trustworthy! We wouldn't take our cars anywhere else!

Scott Stamness

The people at Auto Works always do a good job on my vehicles. They are upfront and honest and will tell you truth about any issues, will tell you if something does not need to be fixed, always very helpful and courteous! I try to always take my vehicles here!

Ronald Kern

Highly recommend!! Honest. Knowledgeable. Friendly. I had several issues. I had a strange noise that nobody could figure out. They found it and fixed it.

Ken Johnson

Scheduling was very easy using the website. I found the price of service to be consumer friendly, with a professional staff.

Mary Mason

I had a great experience at Auto Works! They let me know one of my reverse light bulbs was burnt out—I’d never have known otherwise! My oil change and tire rotation was affordable and quick. I highly recommend them!

Ruby Baker

I wouldn’t start by saying to not go here as the technicians are very knowledgeable and from an experience stand point top quality when it comes to repairs. Also, Jen is very professional and took time to explain things to me in a way that resonated with my level of knowledge of cars. I also felt it was a genuine experience with her. However, everyone else that I encountered personally from my experience it felt bland and very condescending. So, I took my car in to have a diagnostic/check engine light checked. Mind you I’ve actually already had the light inspected at my dealership and was told what the issue was/quoted which I expressed to Tom and was taken back that they wanted to change $70 to read the light code/diagnose as in my experience is usually free or applied to service/work you have done at the shop. Frustrated, I ask to speak to Jen as I’ve worked with her in the past. She explained that she would waive the $70 and check out the car for around $140 to see what’s going on now, (how we got to that amount, I really don’t know but, I trusted in the conversation and agreed). I also, took that as it encompassed everything being checked out. Oh boy, was I wrong. So, I drop the car off and the next day got a call from Devon explaining the findings and what do you know, it’s the same reading as my dealership no biggie, I say to myself let’s move on and just fix it. The quote was $1400 i’m like yes, ok let’s do it 👍 Then Devon says but wait, there is another code that came up and we don’t know what the issue is could be a leak somewhere so, if you get this fixed it won’t remove the check engine light. Me: Ok, so let’s check it. Devon, that will be an additional $210 for the (smoke test) that is needed to identify the issue. Now, I’m back frustrated however, I agreed as I'm really concerned about my car at this point. Later on, Devon calls back with the findings and says, to fix the issue it will be an additional $254. So all in all, I have now spent in total $380 worth of diagnostic and in that $380 charged an $28 hazmat fee that was not disclosed but, heck at this point what’s an additional $28. I left this experience feeling deflated, mislead and taken advantage of. I don’t know the true integrity behind this experience, maybe those are the fees and I just don’t know however, I know how the experience made me feel. I know how when I picked my car up and 0 customer service was provided no empathy, no further explanation just grabbed my card swiped and moved on to the next guest. Still needing my car fix, I may use this company as for the reasons I’ve stated in the beginning and I mean I’m $380 deep with them already. But, by far this hits the top one of my worst experiences and at this point, I don’t ever want to step in an automative place ever again.

Garret Choate

After being told by another mechanic shop my serpentine belt was nearly about to fall off I decided to take it in to Auto Works to have them look at it. They informed me the damage was not nearly as bad as I was led to believe. The belt still however needed to be replaced. For being a first time customer the honesty they showed really went a long way, and was appreciated. I will be taking my car here for any further needs going forward.

Pamela Heintz

The people at Auto Works are always friendly efficient and helpful. They inform you of service needs to prevent repair surprises. Their prices are fair as well with coupons available many times!

Molly Van Heukelom

I visited auto works woodbury recently for an alignment after getting new tires. They were able to get me in, in a timely manor. The lobby was super clean and the staff was very friendly. Would definitely recommend

Mo Saad

Update Jan 22 : The owner is really a gentleman , he just wanna his costumers be happy , he called me and refund the whole amount . Many thanks for your care Bad! Very bad ! One star is a lot ! They wanna you pay money , this day they give me an over estimate to fix my car and such amount doesn’t make any sense at all ! And when i asked to take my car to another workshop they charged me $76 for just investigating

Zabrina Watkins

I worked with Shane to get an estimate, get scheduled, and checked out. Service was prompt and professional, and my car was in and out the next day. I probably could have gotten a better price for my tires somewhere else, but probably not better service overall. Customer service and quality of service here is top notch.

Eric Wicklund

I have been taking all my vehicles to Auto Works in Woodbury for a few years. Customer service and quality of work are always excellent. Best place in Woodbury for oil changes!

Michael Mertz

I have used Auto Works several times previously and they reminded me recently why I will keep going back. They fit me in quickly, diagnosed the problem and fixed it. The service team is amazing and I can’t recommend them enough!

Craig Creeger

We've been taking all our vehicles to Auto Works for over twenty years now. Friendly staff and quality work. It's nice to find a local business that you can trust.

Raphael Kosinski

We got a full set of brakes done here with rotors. Turns out we had a couple issues with the rotors a year apart and Wayne and his staff were incredible when it came to remedying the situation. Wayne was great to communicate with, he was prompt and got our car in ASAP and covered everything under the warranty. I felt like our issues were very rare and would have been frustrating to get fixed but Auroworks really impressed us and made it as stress free as possible.

jacob carroll

I have 2 vehicles that I have brought to this shop. I had the spark plugs and wires done in my G6. It was done in a few hours after the once over. No pressure and they don't try to add extra fixes. They inform you of problems or potential problems and ask what you did like done and that's that. It's also nice that the owner personally reaches out to make sure everything is ok and that your satisfied. Great shop!

kj Mueller

Auto Works is my go-to auto shop. Always honest, up-front discussion regarding repair needs done in a timely matter. The comfortable, newly remodeled waiting area is awesome too. Highly recommend

Eric Roach

Car wouldn’t start Tuesday evening. Luckily I happened to be parked in the same parking lot as Auto Works. Stopped in the next day and got on the appointment calendar. It was a short holiday week so they couldn’t get to it immediately, but it was still taken care of in a timely manner. Based on the courteousness and professionalism I will be taking our cars here going forward.

Michelle

This place is family owned and very helpful. Prices are reasonable and they have free loaner cars and everybody who works there is very knowledgeable and personable. Highly recommend. Plus they have coupons. Updated - just took my car yesterday and they spray painted and put a sticker on my catalytic converter all for free - which is apparently a new thing. Anyways, so thankful for this place - honest and reasonably priced!

Chris Crosby-Schmidt

Update 2021: More years, more cars, more excellent service. The staff there knows us and our vehicles. They've done everything from repairs to routine maintenance to checking out vehicles before road trips (or when our son took a car back to college in WA). And for the past couple of years, they've swapped and stored our regular tires for snow tires. I can't speak highly enough of this great organization. - We've been taking our cars there for several years now. The service is always excellent, and they're prompt and friendly. We trust them to keep the 2006 Accord our teenage daughter drives -- as well as our own cars -- reliable and safe. Tip: As popular as they are, it helps to make appointments for service. Also, they regularly offer coupons, so watch for them!

Austin Wolf

Service was easy to schedule online and they completed the oil change fast!

Elwin Voorheis (E)

They did an awesome job. Kept me well informed and up to date with my repairs and an unexpected issue. Very professional.

Tim Wirtz

QUALITY AND PROFESSIONALISM My wife and daughter were stranded 5 hours from home and the Auto Works team, most notably Josh were so incredibly helpful. They welcomed them in to do a diagnostic on the issue immediately. Unlike the Hudson dealership that was more interested in going home and said we would just have to drop it the next day to see what was wrong. Auto Works figured out what it was quickly and made the repairs in just over a day. Would have been faster if we had not had to have some major software updating done. If there were more than 5 stars I would give them more. They took a bad situation and cured it quickly, honestly, priced fair and done right. Please don't mess around and go anywhere else. These guys have earned their high ratings.

Denai C

We have been in here 2 times to get both of our vehicles air conditioning services. Both times everyone has been amazing and friendly. Jen at the front desk was so friendly and helpful each time, both in person and on the phone. I definitely recommend this place if you are looking for an honest service center to take car or your vehicles needs.

Faith Johnson

I can’t stress how happy I am with my experience at Auto Works Automotive Service Center! I’ve been going for a few years now for general maintenance and oil changes. They are always timely and professional, and I have never felt like I was getting the run around for what work I actually needed done on my vehicle. The prices are right around or lower than other options I have researched for services and I have never trusted my car with any other auto shop half as my much as I do here! I would recommend them to anyone and I am so happy I don’t have to feel like I’m getting conned into extra services or like I am being charged an unfair price. I like supporting small businesses and will always keep coming back. :).

Scott Larson

AutoWorks does quality work and they stand behind the services they deliver. They do a great job explaining what needs to be done and communicating updates through the entire process. The customer service experience delivered by AutoWorks is second to none.

Grizz Erickson

Pretty well satisfied with the service we received at Auto Works. However, I brought my car in to get three problems fixed - a leaking window, a faulty back up camera, and an automatic window not working. Although they said they fixed all three problems, the window opener starting acting up again fairly soon after having the work done. The rest of the work seems to be just fine, but I'm mostly frustrated that they had my car for several days and now I need to have it looked at again.

Kathryn Greeder

The quality of work and customer service at Auto Works is amazing! They always go above and beyond to ensure I am well taken care of. Auto Works has a customer for life!

Mark Pellerite

Great shop, honest and trustworthy - we have taken our cars to them for years and will continue to do so. I took my vehicle in to have a Check Oil light diagnosed, and I had the car back within a couple hours with the problem completely resolved.

Helen Mittelholtz

They were timely and efficient. Their charges were very reasonable aond they were very friendly. I would recommend them.

Sierra Dart

Love bringing my vehicle here. Jen is always so nice at the front greeting everyone and letting us know what's going on with our vehicles. The prices are great and they even text you to check in on your vehicle. I'm Always happy with the service. They have gained a loyal customer.

Tamara Tegeler

Auto Works does high quality work with fantastic customer service. When I have an emergency, they always have time to talk to me and fit in a service appointment. They review and explain problems before doing any work. I have had my cars repaired there many times and never had a problem with the work that was done. Absolutely 5 star rating!

Julie B

They got me in quickly and completed the needed repairs in just a few hours. The work was high quality and the price was reasonable. I have complete trust in Auto Works, and never feel financially screwed over by them, which is not something I can say about most of the car repair places I've been to over the last 30 years. UPDATE: After three years of taking both of my cars to AutoWorks, I can report that I'm still happy with the service I've received. I can't imagine taking my cars anywhere else.

Sandy Boe

Just have to let you know everyone here is so friendly, honest and trustworthy and reasonable pricing! No unexpected billing! Love the massage chairs while I wait for my oil changes! There is always a follow up after any work is done to make sure everything is working good!! An “A” plus for customer service! It’s nice to have a trustworthy place to take our cars!!

Kathy Whiterabbit

Our Mercedes GLK check engine warning light prompted our search for a nearby foreign auto repair shop. We are so grateful to have found Auto Works of Woodbury thanks to all the good reviews courtesy of the NextDoor app! The Auto Works staff especially Tom and the young lady at the front service desk and the entire team of certified mechanics were quick to schedule us in for service, and a quick diagnostic and complete service repair turnaround, our Mercedes was back on the road again! Thank you Auto Works for a job well done! We'll be back, but hopefully not too soon!

Mike Best

Auto Works has great customer service. I blew two tires and damaged a rim, and they worked to get me a good deal on a replacement rim and replacements for all of my worn-out tires while checking with me and keeping me updated during the entire process, which I appreciate immensely. They also followed up with me after I retrieved the vehicle to make sure I was satisfied. Anyone looking to save money on repairs can trust Auto Works to be helpful and communicative!

Dale Thompson

Auto Works is now my preferred auto repair place. I have had everything for routine maintenance to major repairs done there and have always been happy with the quality of work and customer service. I feel confident they will do and excellent job of evaluating my cars and give me a fair assessment of needed repairs. I love that they don't pressure me into doing optional work on the car that I not ready to accept at the time but I can schedule it when I'm ready .

Justin Maki

Was in the market for a new shop to bring my vehicle. Started going to Auto Works in 2019 and they've been great to work with. Prices are reasonable and they've been upfront about what they find. I give a lot of credit to a mechanic that is honest about when something doesn't need to be fixed or replaced, when another said it did. I feel I get value coming here and will continue to!

Simply 651

I brought my car in on Tuesday, 3/10/2020 for a shaky wheel at low speed and my car was fixed and out of the shop by Wednesday, 3/11/2020. From the moment I called, Ryan was very helpful and set me up with a loaner upon my arrival. I dropped my car and was in and out within 15 minutes with the loaner car. Within 2 hours, Ryan called to explain the issue with the car plus additional recommendations. He did not push to have the other recommendations done which I really appreciated. I went with just the fix of replacing my tires and they had my car ready by 3pm the next day. They had excellent service from start to finish. I would use them for future services. Thanks!

Galen Smith

EDIT: Wayne, the owner, gave me a call after reading this review and made it right. I’ve adjusted my review from one star to four stars. I went in with my car that was shaking violently while accelerating. The mechanics couldn’t recreate the problem, which is understandable. That happens. I decided to get an oil change since that might be contributing to the problem ($50 synthetic). There were other, unrelated, issues that they found that I decided not to fix at this time because I couldn’t afford it. When I picked up my car they charged me an additional $130 for diagnostics. They never informed me of this charge when I dropped off the car or when we spoke by phone. I couldn’t afford this either but I paid it so I could get my car back.

Richard Tollerud

4 wheel drive repair. They do trustworthy work here at a fair price.

Drew Massingill

I’ve brought my cars here several times. No run-around, no pressure, and they do good work. Their shuttle service is awesome, one of those little things that makes things easier for the customer. The owner keeps up with me after the work, making sure the work got done right. I’d recommend to anyone.

Sarah Spencer

Love the service at autoworks, the front desk staff are great. They know me by name when I walk in, Hi Jen :-). I ran my Malibu out of oil, thanks to the great minds at Auto Works, it was still running 3 yrs later when I traded it in. Thanks the same great minds, my Yoda is still running great. I trust these auto peeps, and they are walking distance from work. The prices are extremely reasonable. Thanks for being there. I have referred a few people, I say, "Tell them Sarah from Summit sent you."

Bruce Johnson

AutoWorks performed a thorough inspection of my 2012 Chrysler Town and Country van and recommended a number of necessary services. Those repairs were made in a timely manner and I am pleased with the results. I particularly appreciated the professional and courteous manner in which they conducted themselves. I will definitely return in the future.

David N

Been having various automotive work done here since 2004 and have always been a satisfied customer. Tom and Jen at front desk are super nice and easy to work with. I fully trust these folks. They have done excellent work on my past and current cars including Toyota, Kia, Mazda and most recently BMW. Just had a warranty claim where the diagnosis, warranty company inspection and approval, work took a week and they made the process easy and always let me know what the status was. You can trust them with your automotive repairs and service without hesitation.

Jason Bull

I worked with Jen at AutoWorks and from the start it was an experience like non other. It’s not your typical shop, they treat you like a person and not just another ticket in the door. They do the work you ask them to do and offer services that may be upcoming or due. They didn’t say “Well we found this problem and this problem ect” If it doesn’t need repair they don’t say it does I had a few problems that they found but were not yet at the point of repair. Just a note to say “keep an eye on this, it’s very minor now but later on could get worse” Overall an amazing shop, they won’t uosell you on what you don’t need. They are 100% honest and are out to gain lifetime customers as opposed to one large ticket. This will absolutely be my shop going forward.

Monika Maxey

The owner Wayne and the rest of the team were amazing to work with! My car started to overheat on the way to my new job. They came to my work picked up my car, stayed late to fix it and brought it back to me. Definitely above and beyond. I highly recommend! - Monika

Woody Gilk

I choose Autoworks because it was one of two shops close by that offers a discount for Costco members. Jen was incredibly professional and knowledgeable. She helped me schedule the appointment and kept me updated about the cost of replacing my bake pads and rotors. Having gotten another quote before taking my VW to Autoworks I knew their price was fair. Jen even caught a double charge on the invoice as I was paying the bill and corrected it. I am very picky about my mechanics and Autoworks just got a customer for life.

jeff e

Have been visiting Auto Works for a few years. Always friendly and do great work. Extremely honest and straightforward. They don't try to convince me to perform repairs I don't need, and they honor their warranties. Very generous loaner car policy. I'd definitely recommend this local shop!

Parker House

Recently got my catalytic converter repaired at auto works, they were very helpful and repaired my car very quickly. They even went out of their way to find coupons for me to use so that I could save money on the repair.

Marsha Fox

We use them whenever any of our 3 vehicles need any repairs. Their main goal is to make sure you receive the best service for the best price.

Rachel Blinsmon

I felt the local dealership wasn't doing a good enough job so I was looking for a service shop that I felt I could trust and would address my concerns. The Auto Works crew met those expectations. They recommended additional services that I knew I needed to have done which told me that they actually know what they are talking about and are actually taking the time to give the vehicle a good inspection. I've only had the one visit to Auto Works but will go back again when the next service is due. Thanks guys!

jen silverman

This is our go-to place. The staff is friendly and professional, and they are honest. They also honored a competitor’s coupon. I will continue to trust them with my vehicle.

Sharon Larson

I moved to Woodbury three years ago and needed to find a good auto shop. After reading online reviews I went to Auto Works. Wasn't disappointed. They are good, honest and reliable mechanics. They've given me options on repair work, called around to find used transmission for me when my budget didn't allow for new. And I really liked that the owner, Wayne, called me a few days later to see how my car was running. High recommend.

Daniel McLaughlin

This is the most honest garage I have ever been to. Jen and Tom at the front are amazing at taking care of customers and communicating what’s going on with their vehicles. Three times now they have proven to me and how trustworthy they are. Once having my brakes checked they told me I had 40% left even though they were squeaking I would be able to get by for a while if need be. Another time I was dismantling the sliding door on our minivan and completely disassembled the window pulley assembly it was a mess but the mechanic there took all day trying to figure out how to put it back together and saved me hundreds of dollars when they could’ve just said we need to order a new assembly. The third time I was having issues with an oxygen sensor on the minivan trying to figure out what was going on a few coils and plugs were replaced but the issue continued I started to fear the worst head gasket replacement at 70,000 miles but they found another sensor and fixed it up at a very reasonable price. They could’ve taken advantage of me during anyone of these three interactions but they didn’t. You can trust these guys.

Mallory Moen

I was looking for a new place to take my vehicle to be serviced in Woodbury after a bad experience and Auto Works has been fantastic! They are very kind and take the time to explain why and what I need to have done on my vehicle - when many places won't do that. I'm very pleased with the staff and services there.

Derrick Brown

AutoWorks did a great job diagnosing what the issues were with our car and recommended to not what really needed to be done. They were professional, timely and very trustworthy

Smt Vaj

I needed to have my rear brakes done and I wanted them done sooner rather than later. I was so pleased that they were able to let me drop off my car and lend me a car to use so that I could go back to work. They were able to work on the vehicle while I finished my day and it was so convenient. I would recommend this place to anyone. NO pushing for sales, no BSing, just all around down-to-earth people who make sure your car is taken care of and at a fair (if not lower) price than some others out there. Thank you again!

Laura Abernathy

I have been taking my vehicles there for several years! They actually explain what's going on if you are like me and not very familiar with vehicles. They even offer loaner vehicles while your car is in the shop! Highly recommend!!!

John Cremers

We have been customers of AutoWorks for over 20 years and have consistently had great service from Wayne and his team. Whether it’s the difficult projects or a routine oil change, we are always treated with great respective and professional service. The team always explains the technical details of all the work they performed and help us better understand the issues. Our most recent service was a simple European model oil change and a tire rotation. The team again exhibited the great service and turn-around that we’ve come to expect and enjoy. I wouldn’t take our vehicles anywhere else! Thanks very much AutoWorks for your service!

Mary Adamle

As always, Autoworks took good care of our vehicle. They are always honest and fair. They give the vehicle an inspection whenever we bring it in, and with safety in mind, will make recommendations for what needs attention. There is never any pressure, and their services are reasonably priced and worth every penny!

Jenny Erickson

Autoworks has always been there for me and my varied vehicles over the years... I moved to Minneapolis, then to St Paul, then to Hastings - and still kept coming back to Woodbury for my auto service. Every time I moved I would try a new place, but they would over recommend repairs I didn't need, and I'd end up online, doing research and finally just coming back to Autoworks to get the real scoop. They've never encouraged a repair I didn't need. Their service is always impeccable. They are good about articulating the trade offs related to repair decisions and always portrayed themselves as a neutral but interested party. As a result, they've garnered my loyalty. Bonus points have been received for the little play room for the kids, they are always happily occupied no matter how long we're there, and I get to sit in the massage chair and relax, so I'm in no rush to leave. Thanks to the Autoworks team for making each experience great.

Deveny McCarthy

We have used Auto Works on all of our cars for years! They are the best in the business! Fantastic customer service!

Roberta Glynn

Great service. Short wait time with appointments.

Donna Gilles

I have been taking my car to Auto Works for the past two years. What I really liked about it was when I went in for an oil change, that is what I got. They did not try to up sale me with belts, filters, etc. I even said to them, is this all I need. Now because of that, when I do take it in and something needs to be replaced, I trust them. I have always had great customer service. They even drove me to Target while my car was being serviced and then picked me up when it was finished.

Dawn Christie

I have had my cars serviced at Auto Works for years. They have always been on top of things giving me good advice and looking at the future of my car, letting me know when things are unsafe and need to be addressed. They have never steered me wrong. The front counter folks, Tom and Jen are kind and respectful. I would not take my car anyplace else.

Peter Schultz

I cannot overstate how pleasant it was to work with the men and women at Autoworks. I spoke with Josh multiple times in order to get quotes and the bad news that our engine needed to be replaced. They were friendly, timely, and honest.They went above and beyond helping me while I did not have a vehicle to drive and because of them my family and my work week went uninterrupted. We really appreciate all they did for us. Thanks y’all!

Scott Hansen

I take all of my vehicles to Auto Works. I am 100% satisfied with the quality of work performed by Auto Works. I trust that the job is completed at the highest level of service. Rose and Tom are experts at customer service and always have been friendly, knowledgeable and professional. I highly recommend taking your vehicle to Auto Works. The experience is exceptional. They are the best and set the standard.

Molly Hickey

Auto Works has serviced my Mazda for the past six years. From their initial evaluation of our used vehicle purchase, they have always advised work to be completed without "selling" services. The service is always done right and communication is easy and lobby is clean and comfortable. A loaner car was provided once when needed at no charge. Thanks Auto Works!

Erin Bosman

Auto works always provides great service. I have used auto works for several years for my auto services and have continually had great experiences with them. They are considerate of my time and cost concerns, friendly, and professional.

Jeff St Cyr

I have been a customer of Auto Works for over 4 years now and have had great success. They communicate well and are very knowledgeable and thorough. I have two older cars that need attention from time to time. One cool thing they do is follow up with you to make sure everything is in working order. If it isn't they will make it right.

Becky Nibbe

Let's see where do I start. Wayne the owner, wonderful guy. He treats his customers and employees like family. Takes the extra time to make sure you understand the repair. And answers any questions you may have. If I could give him 5 more stars I would. By the time I had started speaking with him I had smoke coming out of both ears . I was so angry, and was feeling like i was getting ripped off. Not only did he let me vent. But explained what was what and physically showed me. Also gave me very nice discount for a misunderstanding on my part. And then called me to check on how my car drove home. And to make a gesture like that take time out of your busy day shows that you care. Thank you also to Tom and Jess I believe is her name. The lady that is up front also. If anyone wad to ask me where they should take their vertical I would tell them autoworks in Woodbury.

Greg Case

I've been bringing my car to Auto Works for about a year now for 3 separate incidents. Each time I've been very impressed with the staff. Very knowledgeable and patient, and never pushy. They even have a shuttle service if needed. Total Pros. Prices are fair, but perhaps slightly higher than average.

Mallori St. Martin

I moved up from Louisiana this past summer and had a poor tire and oil change experience at another business in Woodbury that actually led to the damage of my engine (though I didn't know they damaged my engine until Auto Works informed me). After extensive research I decided on Auto Works to try and make things right and that they did. Jen from Auto Works was in my corner from the beginning. From providing me everything I needed to confront said business over the damage to my car to making sure I got the best deal and most reliable new engine for my vehicle. All the while being very patient with all my questions and calling before green lighting any work on my car. I'm currently in a free loaner while my car is being repaired. Both Tom and Jen are great. Highly recommend Auto Works for all of your vehicle's needs because they are who we will bringing our business to now since I have experienced less than ideal service in other areas both in Woodbury and in Louisiana!

Shawn Pederson

I appreciate the straight-forward, honest diagnosis and service work that Auto Works provides. I love that they have loaner vehicles available so that I don't have to wait around or arrange other transportation while I'm waiting. When I have a vehicle repair that I can't handle on my own....Auto Works is the only place I trust locally!

Eyob Woldemariam

Great costumer service and genuine expertise! They will sell you satisfaction. They were professional and respectful. If you you need a top notch auto service, Auto Works in Woodbury is the go to place.

Nick Hommez

The staff at Auto Works are very easy to make appointments with and readjust when my schedule changes as well. They are very professional and I trust them whenever they make a recommendation or bring a concern up to me. Also, their massage chair in the waiting room is top notch!

Gretchen Corkrean

Auto Works fixed our car quickly and at a reasonable price. They also returned the vehicle to our home and left the keys where we had asked them to in order to have a contactless experience. We appreciated the services.

Brittany Rasmussen

Honest mechanics, good pricing, staff treat you like a regular even if it's your first time. Saved $600 going here to fix an oil leak, as compared to Village Autoworks.

paul kill

I went for an oil change and they were pleasant and knowledgeable and took care of my car immediately. They also pointed out a few things that needed attention. I scheduled an appointment and will be having the corrections made in the near future. I would recommend it to anyone who wants their car well cared for.

Camellion

Honest, knowledgeable, quick and courteous that was my experience. I had my 2013 Jetta fixed here today never dealt with them b4 Quoted me $700 ($300+ less than VW dealer) Parts were ordered then, I wasn't quite ready so I gave them OK to ship parts back, few days later I was ready, fortunately they still had parts Brought car in and got it done quickly for $445 saving me $300+ for parts and services not needed! Great people..great service.

James Patacini

They did a lot of work on my car. Thay did a great job on time with loaner.i really appreciate the flexibility with my schedule. It looks like I have found my new auto repair shop. Thank you.

Edward Myatt

I have been going to Auto Works since they started in the 90's. I trust them and often work I think I needed they tell me i do not. They do only what is necessary and explain everything very well. I have never had any issues and am amazed at their professional approach to any car issue

Mark Wollner

Been here a few times and the work performed was always excellent. They are on time, professional, straight forward and provide the work for the prices quoted. So rare these days. Great to have a local shop that is honest.

Jill Ollig

I am a very happy customer at Auto Works of Woodbury. Jason , the mechanic, is honest about work needed and not pushy. He has fixed many parts on my old Nissan and I have no complaints. I have never seen a clean car place like theirs. They also have a wonderful waiting area. Very impressed. I will be back, thank you!! Keep up the good work, Jason!

Gary Chipman

Great experience from setting the appointment and dropping off the vehicle. They finished the work before they said they would and I’m very happy with the results! Will be back for future work!

Mary Huber

I have been a customer of Auto Works for years. This time was for a run in with a pot hole. They have loaner vehicles which is a must and friendly faces at the service desk. This is also the first time I needed to get a ride there and the driver was on time and very pleasant.

John Rudeen

Needed a battery, because I didn't heed their recommendation to replace it after my most recent oil change (my bad...). Of course, it began to fail. Got it started, drove to AutoWorks without an appointment, and they replaced the battery within a half hour, and I was able to resume my schedule. Kudos! And thanks!

David cappell

Auto Works Automotive Service Center has been wonderful to work with. They are very honest about what services are truly necessary and I trust their opinion 100%. Their customer service is excellent and I have nothing but good things to say about them! I have recommended them to all of my friends who have now benefited from their services!

Diamond Man 3000

This was our first visit to Auto Works and we were very pleased. The staff is very friendly and helpful and explained everything in detail to me. Comfortable and clean waiting area. Fair prices. I trust Auto Works with my vehicle and will be back for all my maintenance and repair work.

Michelle Buron

Auto Works in Woodbury is a very trustworthy & reliable auto mechanic company. We have been with them since 2011 and have been very pleased with the work they've done on all 3 of our cars. From oil changes to warranty work, we have always trusted them and have never had a bad experience. As a female I am very cautious of taking our cars to auto mechanic companies so it's nice to find a company I can truly trust!

Paul Jacoby

Consistently great service, they help me keep my 18 year old vehicle in great running shape! Advisors always provide balanced advice on small issues that could become bigger problems, but without any drama or pressure. Trustworthy and professional!

Zachjch (ZachJCH)

I recommend Auto Works to anyone looking for a trustworthy place to have your vehicle taken care of. I've been a customer for years and I've always been satisfied with their work. Most recently my Jeep had a slue of problems which were taken care of quickly and efficiently. They have a great team and great service!

William Thom

Autoworks always delivers! Great communication, fair pricing, never oversells unnecessary services, makes recommendations for future need and helps plan for vehicle upkeep. All Advisors are great. Integrity and customer service keep me coming back!

Mike Mergens

I have been using “AutoWorks” for over 25 years now. Wayne and his team have been providing my family with superior car care. I trust them and I know you can, too.

Zoaroak Genus

We took our 2014 Acura MDX to the dealership (as we had since we bought it new) and at an oil-change appointment they informed us that our car need $4,800 worth of repairs. It had just rolled over 100,000 miles. We felt we could not trust their service so we took it to Autoworks where we have been taking all of our other cars for 10+ years. After looking the vehicle over, they found we needed $1,800 in repairs. I am so grateful for their service and I feel that I can trust their input on our vehicles. Plus their turnaround time and professionalism far exceeds the dealership!

Kevin Gjertsen

Good, fast service at considerable savings over what the dealership wanted.

Steve Dynda (Captain Crash)

I have been going to Autoworks for a number of years and have always been pleased with their service. I recently took my wife's car in for numerous problems. It turned out it was going to take a few days to complete the long list, so Rose offered the use of a loaner vehicle. Rose was very good at keeping me updated on the problems found and the cost to perform the fixes. Although the list of repairs turned out to be a bit pricey, it was worth every penny because the car is now running better than ever.

Mark Thalacker

Excellent auto service center! Honest and competent. Highly recommend... and have to many. Excellent people to work with ... tho I must say I miss Rose! I've been dealing strictly with AW for my vehicle needs since my move to the area about 5 years ago. Previously was having my autos (Ford, VW and KIA) serviced at their respective dealerships. I've found Auto Works to be every bit as thorough ... and less expensive!

Matt Then

I have been taking both of our vehicles to Autoworks for a number of years and have never been disappointed. They are extremely professional, perform excellent work, and provide great communication throughout the repair process. I have found their upfront estimates to be very accurate and thorough.

Cindy Smith

My car was towed to Auto Works, without advanced notice to them. They were able to get my car in, diagnose the problem as well as inspect the entire vehicle that day. They informed me of what was in good shape and where there appeared to be issues. Customer service was excellent throughout the process. This was my first time at Auto Works and I will definitely be going back.

J S

We found Autoworks about six years ago when we first moved to MN. They helped us with a repair in the middle of winter, when we didn't know who to turn to. Best decision ever! We have continued to be pleased with their knowledge, quality of service, guaranteed work, competitive prices and friendly staff.

Christopher Dalley

Very professional crew, nice clean waiting room complete with massage chairs and happy with the work they did. Made another appointment immediately for a oil change.

Nathan Cazee

I had the timing belt on my Honda Odyssey done at the shop last January. The tension pulley failed on it and it had to be done again. Tom was kind enough to get the parts under warranty from the supplier, but wasn't kind enough on the labor and charged me full price. A repair that was supposed to last 100,000 miles lasted a whole 29,000. Since it is 5,000 miles over their warranty, I get stuck with the whole labor fee. I should have paid the extra $200 originally at the dealer and it would probably not be an issue. After complaining I got a 10% "discount". It will be the last time I refer work to this shop. Update 8/9/19 - after discussing with Wayne we can to a more acceptable agreement.

Bill Holton

Long-time customer of this shop, having brought a variety of vehicles here over the past 15 years or so . About as honest a shop as you will find. Most recently during some routine maintenance, they notified me of a seal leak from the transmission, said it may be covered by the manufacturer power train warranty. I took it to a Ford dealership, who let it sit in their service bay all day before telling me they were backed up a couple of weeks on transmission work. So....it's back to the trusty folks at Auto Works!

Mike George by

I have been taking cars to Auto Works in Woodbury for twenty years. They are quality people that do quality work. I have owned several cream puff vehicles more that 10 years old. When you drive older cars, there are always things to fix. Wayne and his team are good about helping me prioritize repairs and maintenance so that I don't bust my budget.

Jerry Corson

Service is great! Everyone at Autoworks is polite and helpful. I always feel confident and safe when I'm on the road. They have always done a good job. I don't service my vehicles anywhere else.

Diana Cook

Service was fast and reasonably priced. I contacted them on Wednesday for an oil change/tire rotation and I was in Friday morning. Checking my invoice later, I found their inspection found a torn wiper blade and a dirty cabin filter. I checked the wiper blade as I had used it a few days prior and hadn't noticed anything, but it had a tear in it, visible only on close inspection. Glad to know about these small issues before they become a problem, so I can get the parts and replace them myself.

Doreen Roepke

I have been going to Autoworks for many years. We have been very happy with their service and their friendly staff. With three cars in for oil changes, I see them often. I know that whenever I have needed help, they have bent over back words for me. The use of a loaner car or a ride to or from their location has helped get us through in tough situations too. I value their opinions and rely on their expertise. Thanks Autoworks!!

Scott Glime

Awesome customer service. They keep you updated as your car is getting fixed, and let you know if any additional problems are found. If repairs go beyond your budget, they offer you good alternative solutions and are honest with their assessments. The option for the free loaner vehicle is awesome too!

Ava Burns

They got me in as soon as they could and everyone was very attentive and nice. I was treated with respect and I truly felt that they all had my best interests at heart. Will definitely be coming back

tom ziegler

The people at Auto Works have earned our entire family's trust to maintain our vehicles. We've been impressed with their advice on car repairs as much as the work they do. We've been coming to Auto Works for nearly 10 years and it's the only place we take our vehicles for repairs and scheduled maintenance.

Susie C

Looking for a service center closer to home than the dealer I found Autoworks on the internet and they are only a half mile from my home. I liked that they are AAA approved and have a 2 year, 24,000 mile warranty on their work. Joey was very helpful in giving me an estimate on replacing a timing belt, water pump and tune up. I found the price to be fair and scheduled the work. As they were working on the car Tom called to suggest other work I should consider now and in the future. My interactions with Joey, Tom and Rose were all positive and I plan on returning for my future service needs. I also appreciated the shuttle serve home and back since I didn't need a loaner car.

Steve Quade

We had to drop off our college students car for service over the holidays. They were east to work with and worked around our schedule to get the car done during the holidays. Great experience.

Stephen Haase

So crazy impressed!!!!! Brought my wife's baby (aka her 1st car/15yr old Ford Focus) into them to check on the A/C that a different mechanic had discharged and then denyed. They listened to what we wanted, made our safety a priority, preformed some on the fly welding, and got us the road in time for our special trip. What made them stand out so far beyond any other mechanics I've worked with, the owner even went so far as to contact us at the end of our trip to make sure everything went well with our car! I typically advocate banging your head into a wall before trusting an auto shop... These people are doing their best to make that advice something of the past!

Nicole Wubker

I just moved into the area and I was looking for a good mechanic. I’ve had problems with bad shops in the past, and this place really impressed me. They were very upfront with pricing, good at explaining what was wrong with the car, and knew what they were doing and did a quality job. And the service was fast. I got my car back the same day on a Saturday. I will definitely be coming back here again!

Roger Lambert

Have been going to Auto Works in Woodbury for years for my automotive repair needs. They do excellent work in a timely manner. Highly recommend this business.

Brice Williams

Auto Works has always done a great job for me. I’ve been taking my Tahoe there since I purchased it approximately 3 years ago. Fast friendly service. Would definitely recommend Auto Works to friends and family

Rick Pool

I have been a long time customer of Auto Works. They have helped me to get 350,000 miles out of my last truck. I don't hesitate having them service my new truck, knowing I'll get prompt, excellent service and a loaner car when I need one.

S F

I had problems with a wheel bearing and they immediately took my car in and gave me a loaner. They’ve always been very accommodating and helpful. I never been disappointed in the service they provide, both auto and customer service.

Lawrence Rajan

The team at AutoWorks took care of my car to my utmost satisfaction. They not only did a great job with their service (like always), they even came and picked up my car from my residence and dropped it back after service. THANK YOU, Wayne and team for your excellent customer service!

Tom Dunn

I get all of my automotive service work done at Auto Works, including new tires. The staff is friendly and professional and the shop and waiting areas are clean and comfortable. I also truly appreciate the loaner cars if I need one while my service work is getting done.

Jill Carson

I recently brought my car in because the engine light was flashing. The car ended up having several things wrong but I really appreciated how they gave me several options for repairs. They went over all the options and gave separate estimates for all if we chose to take care of some of them at a later date. They were very professional and their prices seemed fair. They will also drop you off and pick you up if you need it. I have been going to them for a few years and would recommend their services.

Logan U

I’ve been going to Autoworks for a few years now and they always do a thorough job. Any time I have needed work done they explain what they are doing for repairs. Even if it’s a simple oil change they will give your vehicle an inspection to check for common wear and tear items that might need to be addressed. I’ll continue to bring my vehicles there for their quality of service!

Jessica Moe

I really can’t say enough good things about Auto Works, about Wayne, about this business. They are honest, upfront, and zero pressure. I appreciate every aspect of how they run their business. They have a customer first approach and I recommend them to everyone who asks.

Jerry Chang

I recently had my rear brakes replaced at Auto Works. They provided detailed quote with reasonable prices. The repair work was great and the customer service was great too.

Mark Weber

Did oil change and tire rotation. All employees are very friendly.

Jeff Bartlett (Energy Savers Fireplaces)

Wayne and his entire team are absolutely wonderful. We recently inquired about new tires for our vehicle and from the beginning to the end its been a smooth process. They were also very accommodating with our hectic work schedule. We will be back to Auto Works in Woodbury for all our future car needs!

Audrey Doten

Tom Willkom and crew at Auto Works Automotive are the best. Always get me in and back on my way in a timely manner. Wouldn't go anywhere else for car maintenance!

Jim Hooker

They warned me that my power steering system was about to fail. We caught it before it totally failed, but it still needed a complete new rack & pinion. While doing that they got visibility to water pump, that had also started to leak (it's a 2008 Lexus with 130,000+ miles, these things happen) so we changed that as well. When you rebuild the power steering system, you need an alignment, and in the course of that we found that the rear toe adjustments were rusted up (did I mention it's a 2008 Lexus and we live in Minnesota?). They were able to heat up and break the corroded bolts and do the adjustment (whew, I appreciate the creativity $$$). Yes, it was an expensive two days in the shop, but AutoWorks caught and corrected other issues that would have cost me more later. I am still a very satisfied customer.

Wayne Anderson

Been a customer of Autoworks for many years. Went in and discussed multiple things that I thought may be a problem on my truck. Each of the items were looked at and I was called about repairs. Also, other things were found, I asked my questions about the repairs and Rose called me back with full explanations on what needed to be done and the cost. Vehicle had to stay overnight and was offered a vehicle, I did not need it but it is great to have the option. It's great to have a dependable place to go to get the work done right. Thanks.

Jim Levitt

Great customer service! I called and was told I could drop off the same day for an oil change. Shop waiting area was clean and neat, very well set up. Fast and easy check-out and payment. Will definitely be returning here for future service on both of my vehicles.

Jay Hickey

I took my 2013 Kia Optima into AutoWorks recently for an oil change, and I asked them to check the suspension because I had heard some squeaking, and at 115,000 miles I thought something might be due for replacement. They checked everything out, and said the suspension components were in good shape and functioning properly (couldn't duplicate the squeak). I had authorized a charge for the time to check it out, but they didn't charge me. I so appreciate a shop with integrity that doesn't try to sell service for unnecessary repairs. Highly recommend!

Jobin Hume

They are always honest and clear in their pricing and recommendations. They have saved me from the dealer several times. This time they had to unwind a generic engine light message and fix a problem which they did in about 24 hours. Highly recommended.

Tori K

Super great service at this place! I have been to a few places around the area and no one seems to be quite as friendly as everyone is at Auto Works! I actually called one night for a tow when my car wouldn't start, and although I decided not to use their services this evening, Wayne gave me a call back the next day to make sure everything was okay. Really great local business!

Bethany Klebanov

We had them do a used car inspection. We had quite a bit of work done on the car. They were good about not pressuring us on getting minor things repaired. We felt like they could have been a bit more communicative throughout the process. We ended up calling numerous times to get updates. Other than that the hood release pull was left dangling down by the brake pedal when we got the car back, but that was fixed when mentioned to them when we brought the car back to have the starter fixed.

Brenda Thompson

The staff truly cares about you and your vehicle! I've never gone to an auto mechanic and trusted that my vehicle was not only in the right hands but felt valued through the process. The waiting area is kid friendly and very comfy. They definitely want a long term relationship with you and your car!

mary heinrich

Hi Autoworks! I wanted to thank Wayne and his team at Autoworks! They took really good care of our old car. New tires, and oil change and a great game plane to keep the old girl on the road. All delivered with the best customer service in the business. Thanks for the loaner vehicle while the work was being done on Lola! You guys are the best! Mary H

Jill Baldock

Once again we are so appreciative of the service from Auto Works. During our quarantine they came to our house, picked up our vehicles, and service them both at the shop before returning. The only thing we had to do was pick up the phone! I HIGHLY recommend them for any service.

Ganesh Kumar

As usual, they are best in diagnosing issues and fix it for once. They are very punctual, excellent customer service and provide quality service all the time. I appreciate their help in dropping the car at my house after the repair during this COVID19 situation. Thanks guys.

Winnie Williams

This is a completely unsolicited review. I cannot say enough good things about Autoworks. They just called while we had the car in for tires to say they noticed by the sticker in the window that the car is way overdue for an oil change, and asked if we wanted them to do it while they have it. Couple weeks back, on another car, I had them fix a door latch. They test drove the car, even for a latch, and noticed that it was really noisy and thought a wheel bearing might be going bad. As soon as they said it, I knew they were right, because we had all commented on how loud "the tires" were getting. After the repair the car is so much quieter. I find their surveillance of other issues in our cars super helpful without ever being pushy. And to make it even better, they support the Christian Cupboard Emergency Food Shelf, where I volunteer. Just an awesome local business all the way around.

Henry Sandri

Great Service. Had a dead battery and came in to see if anything else was wrong. I called ahead and they said bring in the car (after it had been jumped) and they ran a full starter diagnostic letting me know about other issues with the car. Offered me a loaner or a drive home (I didn't need it) but great offer for the future. Found a few other items that need some future repair, but not needed today (when does an auto repair shop tell you can do things later - almost never). Very pleasant and helpful personnel, and since I didn’t pick up the car the same day (it was available) they kept it inside and warm overnight and it was available for me to pick up in the morning. Great service and I would highly recommend them.

Erica O'Reilly

We have had our vehicles serviced here since we moved to MN. The staff is friendly, very informative, and always happy to answer questions. Service is fast and affordable compared to other service providers we have used in the past. The staff follows up occasionally after service to answer questions and to find out if the service met your expectations. They are wonderful!

Tarah Beyer

Wayne and his team are always honest with services and pricing! I have brought my truck in for a few things and am extremely satisfied with their customer service. If you don't know what's wrong with your vehicle, they will explain it in terms you will understand!

David W. Smith

Autoworks has been servicing my two automobiles for a number of years now. I thrust them to give me fair estimates in writing and do quality service work. They aren't always the lowest cost but I am happy to pay a little more sometimes for nearly faultless work I can count on. On the few occasions when something unexpected happened, they always found a way for both of us to be satisfied. The front desk folks are always on top of the job being done or to be done. They take time to make sure the customer understands what is needed, alternatives and recommendations. The only reason for not giving AW five stars is that no one is perfect. (It is just my feeling.)

dickpete1

When I call for an appointment at Auto Works, it's a done deal, no hassell or problem. When I arrive, they are ready for me and they get right on serrvicing my car. I like that there are no delays or confusion, they know me. The service is done correctly and to perfection the first time and I leave with confidence. Thanks Auto Works, great job.

Josh Svendsen

I have nothing but great things to say about Auto Works. They have always been up front and honest with me about any repairs that I need, and I don't feel like I'm being gouged for money. They are quick when it comes to my oil changes, and are always keeping me in the loop about any potential issues that may come up in the future. I won't take my Jeep anywhere else!

Tricia Masanz

They have been honest on the repairs and they don't pressure on you to get it done. Very friendly. I love the free loaner car because I usually need it when my car needs a repair all day. Also it is nice to have Saturday open. Definitely will go there again!

Chris Carlson

Auto Works is honest and reliable. Jen is fantastic!

Ekaterina Kadnikova

Auto Works trouble-shot our car's electrical problems quickly and efficiently. The cost of service was competitive. They stayed in touch with us throughout the experience providing timely updates.

Marni Nelson

We've been bringing in our cars to Autoworks for the last couple of years. They are excellent at diagnostics and are very honest about what should be repaired vs. what doesn't need to be repaired. They are great at providing accurate estimates up front and always make sure that I understand the work they are going to perform before they perform it.

Kelsey McLaughlin

The service and price at Auto works is great! I really appreciate how they respect that my kids are with me. As soon as I walk in the door they ask for my keys and get working. They have a nice area where I can let my kids play while I drink my coffee. Before I know it I can pay and my van is ready to go!

Jeffrey Hohn

Jennifer at Auto Works is awesome. They service my $100K Mercedes, 5 series BMW, Durango, and junker VW. I spend more on the junker VW than I do the other 3 .... which goes to show their honesty. They fix what is broke, and don't hit you with the dealership-like service coverages. You can own a BMW or Mercedes without a big service bill with Wayne and his team. If your car is an uncared for junker, they can't make that better. They are not perfect - no one is - but they own whats not right and make it right.

Kimberly Hudon

I own a new BMW, and last Wednesday, I walked out of work to a complete flat tire. I have AAA, and what a disaster that was! { It took AAA 5 hours to tow my car } That's another story! My car arrived at Auto Works between 2:30 PM and 3:00 PM. Wayne told me he could take care of me and I would have my car back by the end of the day. I was totally impressed when they called and told me my BMW was ready. I was driving out of their parking lot at 5:35 PM. Awesome job! I would recommend them to everyone I know! They Rock!

Jim Christensen

I have used Autoworks for many years. They are professional and communicate well. There prices are competitive. They treat me with respect.

Richard Zignego

Excellent service and customer service. Would recommend Auto Works to anyone

Sara Thorstenson

I have had great service with Auto Works. They do great work and are great about communicating what needs to be done. I have used a loaner vehicle which was fantastic as I needed to get to work while my car was being worked on.

Chum Struve

I took my car in for a check before I took a long road trip and they told me nothing was wrong with it! It's so nice to be able to trust and feel that you are working with a honest reputable company and that you won't be taken advantage of as a woman. Plus loaner cars so that I am never without a vehicle. Highly recommend Auto Works.

Michael Hollenback

Auto works has been the most reliable, efficient, and user friendly auto service shop I've worked with. They offer respect and professionalism every call/visit and went out of their way to help when my car was stalled at home.

William Thom

Always great service and great information! I would not take any of our vehicles any place else. The team at Autoworks are really partners in getting the most from our vehicles.

Rajeev Gopalakrishnan

I have been going to Auto Works in Woodbury for about 7 years now. They are exceptional in the service they provide. Starting with appointment scheduling to completion of work very friendly and exceptional service. Always get honest feedback and opinion from Rose on what needs to be addressed from the Vehicles service check. Quality of the products used in any parts replacement is also outstanding. If you are in Woodbury or nearby suburbs, look no further for your vehicle servicing needs.

J C

My experience with Autoworks has been great, all of the employees I have interacted with are professional and courteous. Tom has always taken the time to explain what is needed on our vehicles and helps to break down the costs which have always been reasonable. I have recommended Autoworks to many friends and family members and will continue to do so.

Gerald Anderson

This time I brought my car in, just a oil service was done with nothing major. I drive a 11yo Subaru ( original owner ) so honesty at this point is what I rely on for my car. I’ve been going to Auto Works for 5 years as my car is getting older.

David Loskota

Still a great place for comprehensive services for my vehicles. They keep track of what I've had done in the past, so that there aren't any overlaps or misses of needed services. Personable, knowledgeable attention - makes you feel confident that your vehicle is truly good to go.

Amy Sternot

I was in the Hudson area visiting family recently when my car broke down. I called AAA and they suggested Auto Works. Thank you and your technicians for the great work and extra effort you put into my 2006 PT Cruiser. When I picked up the car last Friday, I had decided to drive back home to Port Huron, MI - nearly 800 miles from Woodbury. My trip was going so well, that I drove straight through. It took 12hrs of continuous driving and the car performed beautifully. Not only were there no issues, but the driver's side window had previous problems rolling up... that's no longer an issue. I'm assuming the reset of the car's computer solved that minor hiccup. Thanks so much for all your help. If I'm ever in the Hudson area and need a reliable auto shop (fingers crossed 🤞), you'll definitely be my first choice. 😊👍

Theresa Janechek

We have been going to Autoworks for years and they always do a great job. They let us know if anything needs repair, looks like it may need repair in the near future or if everything looks good. We have found them to be very honest and knowledgeable when it comes to caring for our cars. GIve them a try you won't be disappointed.

Jeffrey

I was very pleased with the expedient and thorough job done by Autoworks. After having my car towed to them, they quickly diagnosed the problem and were able to make the necessary repairs within a few hours. Great, friendly service from start to finish!

Woodbury LearningRx

I brought my wife's car in to AutoWorks for some brake work. Not only did Wayne and his team give me an honest quote, but they also brought me to my office and picked me up after it was done! Great Job, amazing customer service. I'll definitely return to AutoWorks! Brock Heinrich

Brooke Ross

They are very professional and friendly. They went above and beyond to help me with my repairs and the costs. They kept me up to date with everything and made sure that I was ok with any work being done. I would recommend these guys to anyone. Ryan was awesome with everything he did for me along with Jen!! I won’t go anywhere else from now on.

Stephanie Stewart

Went in for something minor and they found something major wrong! Can't say I was excited about spending more money, but this issue they found could have caused a accident at some point! Jen at the front was awesome! Very friendly, and great customer service 😊 …

Chester Baldwin

The employees at Village Autoworks took me back into the garage while my car was on the hoist and showed me exactly what was wrong with squeaky brakes. They were able to service my car immediately, and I was back on the road in less than an hour. Their waiting area was clean and peaceful. Everyone at Village was extremely courteous and enthusiastic.

Debbie Schiferl

Murphy's law ~ check engine light goes on a Sunday evening. Left car and keys Sunday night and they were able to get to it Monday morning. It ended up being a big repair that we had been putting off for a while so it wasn't a surprise. By the time we decided to go ahead with the repair it was end of day Monday, We had fixed car back late Tuesday afternoon and no problems since. Although an expensive repair, in talking to someone else the price was comparable and Rose always makes sure we are current with coupons.

Mike Steubs

Over the last 6 months we have started taking our cars here for everything. They always do a fantastic job and it's always done on time! Their flexible scheduling always helps us work around our busy schedules.

Madison

Always very professional and helpful. Very willing to give you cost estimates and notifies you of future issues that may need to be taken care of. I feel like their cost of service is fair and they always do an excellent job!

stuart macdonald

I had a number of little issues with my Ford Ranger that made the vehicle unreliable in the bitter cold January weather. AutoWorks staff worked with me to get to and from the shop (difficult due to recovering from a broken ankle), work on all the issues, fix the problems so they would stay fixed, and help me plan the next round of needed repairs. Keeping my 15 year old vehicle operating reliably and safely is important and I appreciate a local resource willing and able to assist me in doing so.

Mark Stephan

First time using Auto Works. Highly recommended on the Nextdoor Neighborhood Network. AAA approved. The best part was that they quoted a price for major A/C repair and said I would not pay more, taxes figured in, no hidden charges, the total will be no more. They were true to their word. Very refreshing to not be surprised by a bill higher than expected.

Mikias Lulseged

Great service and very professional. Most importantly unlike many other places, I trust these guys. The loaner cars are nice little bonus. Keep up the good work.

Steven Pinex

When my van sprang a leak out of the blue, Autoworks was the first place I thought to call. Unfortunately, at the time that I called, I didn't have much time before I needed my van for a trip out of town. The call to customer service went smoothly and I was assured that Autoworks would do all that they could to make sure that the van was ready when I needed it. Unfortunately, there were no loaner vehicles that I could use in the interim, just in case there were any snags; fortunately, there were no snags at all. The van was ready the day after I'd taken it in, sooner than I had anticipated. The service was excellent!

Jeannine Meyer

Thank you Auto works for educating me on what tires I needed to get for my jeep. You ordered them and had them on the next day and my vehicle runs smooth. It is stressless for me when I come to you for car service. I know everything will be done as needed and no surprises. Thank You so much!!

Kyle Govern

No nonsense, quick work, fair prices.

sandra boe

Love the honest service here at a great price! When I bring my car in, there are no surprises ! They tell you what you needs to be done in the future or needs to be done right away. They have an honest quote with what actually needs to be done! I highly recommend this place!!!

Jason Sachs

Everyone there is awesome! Such an honest shop to bring your vehicle. They also have a great waiting area with a massage chair!

William Mather

They service just what you request. If there are issues they will let you know.

Dee M

Our car has never run better. Fast, high quality service!

Matthew Gross

I had a couple nails in my tires and they got me in immediately. They saw the safety concern and made sure thay got me taken care of. Friendly service and the massage chair helped my back feel better as i threw it out. 2 birds with one stone. Awesome.

Jen Tarara

Wayne Watson and his AutoWorks crew are not only great at what they do, but are also honest and reliable - two qualities that are not always easy to find in the auto service industry! They provide top-quality service in a timely way, communicate about their service very well and go above and beyond in their work. I highly recommend AutoWorks!!

Michael Thomas

I have been having my vehicles serviced at Autoworks since I moved to Woodbury in 2006 and have been pleased every time. They explain the services performed and do not try to sell any "add-ons" that I have experienced at other places. While other reviews mention higher prices, they provide plenty of alternatives for discounts that make it a reasonable price.

Grecia Santana

My husband and I have been bringing our cars to the shop. never cease to amaze me how clean the shop is (the actual floor shop) Customer service is excellent and knowledgeable about the issues of our cars!! Very satisfy and confident!

robert rohloff

This is our go-to car repair shop in Woodbury. The staff is helpful and explains clearly the issues with your vehicle. I would recommend using this service center.

Courtney D

Autoworks of Woodbury is our go to shop for anything from oil changes, tires, and major repairs. Wayne and his staff are knowledgeable, friendly and honest. I would definitely recommend them to anyone looking for locally owned honest auto shop.

doggo Mom

I was on a cross country trip with two dogs when My truck started having mechanical issues. I was referred to Autoworks and given the owner Wayne’s number. Within 10 minutes of our conversation, he had a tow truck on the way to pick up my truck and tow it to his shop. The truck was towed at 0930, and by noon, Wayne had a diagnosis of the issue. Wayne called me around 5pm the same day and told me my vehicle was ready. He sent his son to pick me and the dogs up and took us back to the shop to settle the bill. The repairs were done as quickly and as inexpensively as possible. The customer service was impeccable and so very appreciated. Two days later, Wayne sent me a text to check on me and see how the vehicle was running. I was astonished, because this type of customer service just doesn’t happen that often these days. Several days later, a check engine light came on. I texted Wayne for advice. He told me to have it checked by a mechanic and let him know what the code was. It turned out to be a code unrelated to the repair and he still gave me advice on what I needed to do. I know I can call him if I need advice. I am thankful for his help and would absolutely recommend Wayne and his team at Autoworks!!! I would give 10 stars if I could!!!! Thanks guys!!!!

Bryon Krause

On the first icy day of the year, my car slid into a curb while going through a roundabout. Upon a recommendation of a friend, I took my Jeep to Autoworks. I was met by Jennifer, who got my vehicle in immediately and gave me a loaner car for free. What I thought was going to be an expensive front-end repair turned into an education about how my Jeep actually absorbed the hit and my car was going to be easily fixed. I did need a new rim, and Jennifer helped save me a lot of money by looking for a used rim for half the price of a new rim (even though it looks brand new). Regardless, it was a very positive and communicative experience. I will be bringing my vehicle back if ever needed and would recommend Autoworks to others!

Jeff Miller

I have had Wayne and his crew work on a number of my vehicles over the years, and always trusted him. When he moved to Woodbury I stopped going to his shop, until I was buying a car in Woodbury. I called Wayne and they did an inspection on the vehicle. They took care of it around my schedule. It is still the same great service. I have had the vehicle for 7 months now and they did not miss a thing on the inspection. They did however find many things I missed and was able to have the seller fix them before the purchase.

Ann Good

Wayne, Tom, Rose & Joey are wonderful to work with... they give you info on what needs to be done and why, and then fit you in to ensure the timing works for you. The work that we've had done is superior... we love this shop! We've been happy customers for over 10 years now!!!

Rick Stinogel

I've been going here since I moved into town 3 years ago. They give rides to and from work (super nice for the new-in-town single guy). The VIP card is a great deal on oil changes, and they've given good advice without pushing too hard.

Brooke

This place went above and beyond in helping with the repairs on my vehicle. Ryan and Jen were the absolute best to work with. They kept in constant contact with me about things and made sure nothing was done without my permission. I won’t go anywhere else for my vehicle!

Ruth Petermann

Here's a benefit of working with someone you know and trust. I had bought an Auto Works punch card (a good deal by the way), back in November. I needed my oil changed and couldn't find my card anywhere. I called Wayne and he was able to look up the purchase and actually gave me a new card. Other big/national shops would probably have told me that since I lost it, I was out of luck. Thanks, Wayne and Auto Works!

Sharon Engels

We have used Auto Works for many years and have always had a good experience. The advisors are professional, friendly and helpful and the work is done on a timely basis. Thank you to Wayne and his staff!

Natasha Steblay

Always a great experience! The service is timely, professional and a great value. Front desk staff is always friendly and accommodating. Love their new remodel too.

Deb Soyring

If you are in need of car repair, I definitely recommend Auto Works! Once you take your vehicle to Auto Works, you will never take it anywhere else! Not only do they do exceptional work, the staff are professional and friendly. I definitely will be going to Auto Works for all my future oil changes and car needs!

Bob Valencour

I have used Autoworks for my car service multiple times for the last few years and have always been impressed with their professionalism!

Bobby Cunningham

Tom and Jenn helped me out; they corrected me on what got serviced during my last visit, gave me an accurate quote, and got me out of there on time. Sure, Infiniti has free cookies and car wash, but that's not worth their $900 service bill, or the 40 min drive.

Thomas Racine

The car was ready as promised, with an excellent job done on mounting and balancing our 4 new tires. We are very satisfied with the service and courteous behavior. Thomas.Racine

Jeff Gruidl

The service and staff were exceptional. Work was completed on schedule and my car drives like it's brand new again! I would definitely recommend Auto Works to anyone searching for a repair shop.

Mersha Landrum

I’ve always received promo service. The staff is always friendly and willing to go above and beyond to give the best service available. I’ve never doubted their work or pricing. I’ve sent other family to them

Bruce Wahlin

Called Auto Works this morning before leaving town and asked if they could get me in for an oil change. They got me in right away in the morning and the car was ready by 1:30 pm. They gave me a safety inspection and topped off the fluid levels so I felt better leaving town knowing that everything seemed to be okay! Thanks Auto Works and I will be back!

Todd Scheel

I've been a customer for years. The team is outstanding!! They are dedicated, hard working, knowledgeable, honest, free loaners, and super clean shop. Thanks for all you do

Kc Pfluger

Have been taking our vehicles to Wayne for over 10 years. Great service, people and prices. No reason to go anywhere else.

Lucy Peterson

I’ve been coming to auto works for years now, they always have great customer service and follow up with me about how my experience with them was!

David Vlastuin

I brought my vehicle to Auto Works recently for A/C troubles. Very professional, honest and prompt. Excellent experience! I will recommend to anyone who needs automotive service.

John Gustavson

We brought our 2008 Hyundai Sante Fe for diagnostic analysis and potential repairs. We previously had brought the vehicle to the Hyundai dealer which quoted $350 to $400 to diagnose a check engine light. In the process, the dealer also managed to disable the after market auto start. Rather than return to the dealer, we brought to AutoWorks who has done other repairs for us. As usual, AutoWorks called to explain the issue a few hours after we dropped it off. They said someone (Dealer) had turned off the auto start switch. Autoworks fixed that, no charge. Autoworks also explained that a wiring issue was causing the check engine light to turn on. They diagnosed AND fixed it for $299. Quality work by quality people has been my experience.

Eardley Ham

After a two-year hiatus (a new dealer-serviced car), I returned to Auto Works for the routine maintenance on my 2015 Buick Encore. As before, the Auto Works crew does a fine job. As an example, after the tire rotation and TPMS update, I used the Buick's Vehicle Info function to check the tire pressures. All four were spot on, something that the Buick dealer never quite managed.

Ann Good

Auto Works is a great place to go to have your vehicle maintained and serviced! The staff are very friendly and helpful, and they do an excellent job of helping keep your vehicles in top-notch repair!

Catherine Scoles

Blane was very helpful explaining to me what the problems were with my engine. He answered every question that I had. Thank you for the good work!

Steve Menne

I have brought my Ford truck to Auto works for different issues and always have had a really good experience with their work, Very professional and they've updated me very well on the work that they are doing or with issues that they found, I would recommend them to anyone and return there for any work I would need done on my vehicles.

Garrett Ostrom

We've been bringing my wife's car there for years, and before that, her family had been bringing it there to get serviced too. They do great work, and always communicate very well on what's wrong and what they need to do to fix it. Haven't been disappointed by them yet. Highly recommend!

Scott Jallen

I've trusted Wayne and his team with both of my vehicles since we moved to Woodbury 14 years ago. When I call to make an appointment, I feel like they know who I am and they are always very personable. I'm not a "car guy" so when something needs to be fixed, they are very good at explaining the issue and why it needs to be fixed. I will continue my patronage of AutoWorks! Also, when something isn't fixed right, Wayne and team are quick to fix it at no charge. A recent example of this was when I brought my Celica in for some work, there was some markings on the drivers side door. Wayne didn't ask any questions how it got there, but immediately found someone to buff out the door and it was like new.

Dan Maher

Excellent service Honest on there recommendations I have been here several times over the years , oil change, new tires, brakes and a few more I will continue to go back

Tan Allen

Surprise of price, told me if I don’t want to fix the caliber and etc will still owe them over $200 for the cost of inspections... who will like the experience? I was not happy but the owner Wayne is very dedicated and hardworking businessman, he cares his customer and reached me out for the situation.

Chris XY

Have used them for both of our cars for several years now. Very professional staff. One thing I am particularly impressed is that, after a honest mistake was made to my breaks, they went great length to fix it. For that I truly appreciate.

Don Moore

I have known Wayne for many years and have never had reason to doubt his service recommendations or the actual work performed. On each occasion that I bring my aging vehicle in to his shop, I am treated with respect, consideration, and every effort is made to solve whatever problem has come up. Explanations of what needs to be done are alway clear. I recommend his shop without reservation.

Al Danforth

Very customer focused, explaining everything - love their ‘show & tell’ concept (ask them!). Had another honest, reliable mechanic for 35 years who recently retired - have found a new home😊‼️ …

Luke Parker

So helpful and reasonable, they work quickly and always give me updates. Highly recommend this place for any auto repairs.

Patrick McGann

The shift cable on my F150 broke and I had big landscaping plans for the weekend. Wayne scoured the metro area to find a new one and they were able to get me up and running the next day! Thanks again to the whole Auto Works team for the great service!

Susan Moro

I chose Auto Works because of high ratings, and they did not disappoint! The staff is friendly and professional, they don't try to up-sell services, on-time and do a great job. I would highly recommend.

Garry Kjos

Wayne and his team did an excellent job diagnosing an electrical/code problem I was having with my BMW. My car was acting very weird and his technician located and fixed the problem. Wayne kept me informed including an after-hours personal phone call which was very appreciated.

Chris Isaacs

First time using Auto works. Had an oil change and got new tires. Great people, very good service and prices. Plus loved the massage chair in the waiting room!!

jim harnden

Wayne and his staff at Auto Works are always so professional and welcoming! Top notch business and I would recommend Auto Works to any family member or friend! Keep up the good work!

mark edwards

I had this shop do a front wheel alignment on my Ford F-150 after I installed new front struts with a 1-1-2" truck leveling lift kit. They got my truck into the shop and started working on it at the scheduled appointment time, the work was completed within the time frame they told me it would take. The cost for the work was $ 32.00 less than they quoted me over the phone. I am very satisfied with the work they completed. A few notes: * Discount Tire in Woodbury, mn. Referred me to this shop and told me they use them for front end alignments since they don't do alignments in there shop. * Customer waiting area is large, comfortable, very clean and they have great free coffee. * A few days after my appointment they called me just to ask if I was satisfied with the work they done on my truck. * I'm very satisfied with the complete package of the service at this shop and will definitely use them the next time either of my vehicles need a repair I am not able to do myself.

Jim Biagi

Very impressed with auto works! The staff at the front desk was right on top of the estimate, gave me a ride home, called with an update , and had all the paper work ready to sign when I got my car, it rides so much better! Will return there again!

Shawn Mahady

I recently had a terrific customer service experience at Auto Works! The check engine light had come on and I brought it to my favorite Service Advisor Rose Holtz (she is the BEST!) After determining that the issue was coming from a faulty spark plug, she took the time to search the manufacturers warranty website and discovered that there was documented information stating that this type of spark plug failure was covered under warranty. She also provided all the "paperwork" I needed to make a claim at the Honda dealership. This is the type of service that Wayne's team at Autoworks provide on every visit. I am glad to have Autoworks in Woodbury!!!

Mark Smutny

Good service. Shuttle service or a loaner provided have helped vehicle maintenance never be an inconvenience. I have been a customer for 15 years and they have taken care of every vehicle I have had during that time without a bad experience. Thank you for looking out for me.

Al Swarts

I was very impressed by this facility as a new customer of Automotive Service Center and their professional and courteous staff members. They FAR exceeded my expectations especially the customer service from the owner Wayne Watson. I will definitely be returning for any future needs.

Tyler Harding

Always a fast and great experience. The team is very good at the work they do and treat me like family anytime I bring my vehicle in. I always recommend auto works to friends and family for any of their car problems!

Fran Metelak

Recently, we have had trouble with the temperature control in our car. This was a phantom problem. On occasion, we were freezing to death and the temperature control was not responding. We left the car with Autoworks for two days, and they randomly tested it trying to duplicate the problem. They could not duplicate it, but it wasn't for lack of trying. Although they spent time on it, they wouldn't take a penny from us because they didn't find and fix the problem. We have been taking our vehicles to Autoworks for +15 years, and this is typical of the way they have treated us. They get all our automotive service business. Terry Metelak Woodbury, MN

Carl Peterson

Very good service. I brought my older Corolla here, and they replaced the brakes and battery in less than a day. The car runs very smoothly now.

Jay Chavo

Everyone employed at this location are professionals! Extremely friendly fun staff and they charge with reasonable prices. Would recommend Wayne and Auto Works to anyone looking for reliable quick service

Amy Engebretson

Had really good service done latley. Usually only get my oil changed thought. Got some other work done recently and was somewhat satisfied. Quotes are reasonable priced. Good service and wonder employees.

Jodi Sund

I found myself in an emergency situation earlier this July when our biggest heatwave hit - My AC quit!! On a Sunday, I messaged two businesses, one being Auto Works who I have dealt with several times before. I would go to the first one who could get me in! Auto Works responded and could get me in that day, and I didn't even see the message until almost 11 a.m. I got a ride home, was picked up when the car was finished, and it all went smoothly! Thank you AW for being there for me!

Aurelio Regino

Excellent experience, very friendly and easy to work with.

Cory Kingbay

I have been bringing my vehicles here for 4 years now and will continue to, Wayne and his staff have always been very accommodating, upfront and honest with repairs or maintenance I may or may not need. I highly recommend Auto Works.

Ann Romberg

Autoworks staff is always friendly and prompt . I completely trust their advice and service. Ive been coming here for 7 years and even though i moved to another part of town i still come back to Woodbury to get my car serviced.

Judith Bourland

Kept me informed of progress on car, what was wrong, etc. Liked the partnership with Costco for the discount. When there was a rattling sound that had not been there pre work, they looked at the car, figured what was wrong and fixed it in a timely fashion accommodating my schedule

Boyd M

I was able to get my oil changed and wiper blades replaced on relatively short-notice, was able to use a coupon and and it was a no-muss, no fuss experience. The work was completed as promised in a timely fashion and there were no surprises.

Cridtino Hernandez

Awesome customer service, extremely helpful. Didn't talk down to me when explaining what was wrong with my vehicle and how they were going to fix it. Reasonable pricing as well. Got the job done in a timely fashion as well.

Sara Russ

I have been using AutoWorks for all of my auto needs for years now. I wouldn't think of going anywhere else. They are always very professional, have great customer service, and always explain things thoroughly.

Zack Vogelsberg

Very knowledgeable staff. Did exactly what they said they'd do. Fair price for the work done. Done as quickly as they can. Staff is friendly.

Tony Blackwood

They are professional and never perform any service without your consent. They let you know all issues your vehicles may have and let you know the priority for service. Very friendly and professional!

TheLeary Group

Dropped off the kids truck for an emergency tow hitch and lighting job so we could bring an additional toy out of town for the young ones birthday, dropped it off and had it the next day beautiful and ready to rock!!! Great Memorial Day and birthday weekend coming thanks Autoworks!!!!

Katie W

This is the first auto place that I have been to that is truly genuine, honest, and not money hungry. Friendly, knowledgeable staff. Offer a courtesy vehicle if needed. Thoroughly explain any concerns or problems and offer up front pricing and solutions.

Audrey Doten

Great place! Always help me out with my car problems! Friendly and knowledgeable staff.Tom is always helpful and explains exactly what is going on with my car repairs. I wouldn't go anywhere else.

Century Car Company

We just had a customer bring one of our vehicles to these guys for a pre-sale inspection and they were extremely thorough and fair in their report. The honesty is very much appreciated! -Levi from Chris's Century Car Company

Steven J Pedro

My wife and I have used Auto Works several times over the past 10+ years since moving to Woodbury and whether it is for routine maintenance, repairs, or even tires, they always deliver with professional, friendly and HONEST service and have gone above and beyond to be sure we're taken care of.

Andy Culver

Great service at Auto Works and the cleanest auto service center around. Wayne and his staff are fantastic! Thank you for the service.

Julie Swenson

Autoworks has been my service center for many years. The quality of work and great customer service keep me coming back. Highly recommend!

Heidi D

Auto Works got my battery checked out and installed quickly. I know they were very busy but got me in anyway.

Brad Severson

Have been here a few times over the past year and have never had a problem. The entire staff is very accommodating and thorough when explaining repairs or potential issues. I never felt rushed to make a decision and feel I've established a trusting relationship with them. I wouldn't go anywhere else!

Walter Koenst

The people at Auto Works are very knowledgeable and are quick to diagnose any problems that you may have. Their prices are reasonable and they are a pleasure to work with.

Joy Coker

Used a coupon that was mailed to me for oil change. I was in an out in less than an hour. Clean lobby with great playlist😊 …

George Miller

I have been a customer of Auto Works for many years. They have always been up front about what repairs were needed and what the cost would be. The work has been completed as promised and always satisfactory.

Shanz 108

Great business! Very kind people. They always take care of our needs. Glad I found them. Highly recommend!!

Andrew Broshat

Great customer service and reasonably priced full synthetic oil change!

Lihong Cao

Friendly staffs, very good service, and plus free shuttle. Highly recommended!! As always, Auto Works is a trusted place to have your car serviced.

Whitebeargal

Have been a customer here since (roughly) when they opened and can always count on friendly service, and quality work!

paul hoemke

Great service and support staff second to none. Not happy i needed to service my car at 14000 miles but you guys made it right.

Dolly Gustafson

Reliable, knowledgeable and convenient, Auto works is my go-to place for my car care. Thank you for helping me take care of my car! Learned my lesson and now won’t be going to any other shop. Thanks again!

Gressa Schroeder

Autoworks is always great to work with! Super honest care for your vehicle.

Karen Durfee

Brought car in for check engine light. Had a few small issues with repair. I was initially unhappy but I have to say the owner, Wayne went out of his way to everything right. Very impressed with Wayne and what he did to make the situation right. Thanks Wayne!

kye and Heidi Rankin

Good, prompt service at a reasonable price.

Mn Chamberlain

I would say this is the best automotive shop in the metro! Knowledge of every vehicle I bring in and customer service is outstanding! This shop not only services my personal vehicles but also our fleet of trucks from work! If I could give it a 10 star I would! Great job Autoworks!

Matt Jackson

Took my car in for an oil change and service was incredibly quick and convenient. The staff is incredible and I trust AutoWorks with all of my automotive needs !

Quoc Pham

I have been as a customer to Auto Works for many years. Their service is prompt.and their staffs are honest and helpful. I am glad to have a trusted local place like Auto Works.

k mortl

Wayne and his staff are wonderful. They immediately came to help an out of town family. They are very honest and real. The work they did 5 star - 10 star if I could! Thank you again!

Dianne Bartels

I went in for a radiator check and had the problem diagnosed and then solved in a reasonable amount of time and cost. I also returned for a follow-up check which was free of charge. I would definitely repeat this experience.

MCDriver1401

The wife and I take both our cars there for regular oil changes and other repairs. I've never had a bad experience, and they've been very flexible with scheduling and other special arrangements.

Lauren Valencour

I always feel so welcomed and so comfortable going into AutoWorks! They mean business and aren’t going to give you the run around. I appreciate how straightforward they are and would recommend them to anyone!

David Nix

Always great service, convenient location, very helpful staff. Jen is the best…good communications and always checks in to be sure all is good after.

Eric Edhlund

Had a trouble code and they did a diagnostic report.

Jane Menne

I trust Auto Works for all our vehicle repair needs. They have consistently provided excellent service at a fair price.

Seeyee Xiong

Explains everything in detail, not pushy like some places. they have free loaners if needed, but I opt for the courtesy ride home instead. They are my go to place for auto repair.

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