Reviews of Auto Check Elite. (Auto Repair Shop) in Houston (Texas).
Auto Check Elite
25551 Kingsland Blvd, Katy, TX 77494, United States
Description
Information of Auto Check Elite, Auto repair shop in Houston (Texas)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Auto Check Elite
Sunday
Closed
Monday
7 am–6 pm
Tuesday
7 am–6 pm
Wednesday
7 am–6 pm
Thursday
7 am–6 pm
Friday
7 am–6 pm
Saturday
Closed
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Reviews of Auto Check Elite
Doug Norton
The staff is very nice and professional. However, the person I to whom I was contacting kept insisting the the problem I have had for 5 years was coupled to the issue that presented itself only in the last 3 months. Upon arriving after agreeing to come in and pay the diagnostic fee, I found my Jeep lowered almost where the tires nearly contacted the wheel wells ( not how I left it with them). The tech was working hard to correct this issue while I waited, but I had to miss a doctor's appointment since it was not ready. I was fairly charged for only one hour despite their many hours of troubleshooting. At the end of the day, I learned a little more but really solved nothing but just cost me more $$ before I sell it.
Telicia Williams
This repair center is amazing!!! I brought my car in because of an issue with my AC. After speaking to Roger over the phone, he advised me to bring it in. I got there and was welcomed with a smile...nevermind that they were closing in a hour. I didn't feel like they were rushing, or over charging me. My AC is now blowing cooler than ever. Thanks to everyone there that took care of me....glad I found this location! I have recommended my sister here as a result of the great service I received.
Allen Berryman
Very good service. They performed a four wheel alignment and Roger helped me select a new set of tires (competitively priced with a major tire store chain), saving me another trip and afternoon without my car.
GC Hammond
From the moment I walked in to the moment I left everyone was professional and knowledgeable. Roger was very helpful with everything I needed. I came in for a wheel alignment and less than 30 minutes my car was on the rack. I have used Auto Check Elite in the past and service was always done right. Thanks Roger for another successful alignment.
Testiflyy TV
This is my new go to for all of my auto maintenance needs! Roger was helpful, attentive, and fit me in at the last minute to get my annual inspection! They have cool recliners in the lobby that look like bucket seats from a sports car! They offered water, free takis (I passed, I can’t handle them! Ha!) and the bathroom was clean. I was pleasantly surprised with everything. I had an appointment to register my car the next morning. Without Autocheck Elite, I would’ve had to reschedule AGAIN! I will be returning for an oil change and transmission flush soon. Thanks again!
Mark Mausolf
Roger and his crew are outstanding they always talk straight up to you. Had a bad catalytic converter replaced. Also had small water leak around thermostat house replaced gaskets was still under warranty.
Mark Wilburn
I took my car to Auto Check Elite to have a cold air intake installed and some resonators deleted! I highly recommend Casey, John and Roger. They were extremely helpful from the get go (unlike some garages I spoke to) and they were very careful when overcoming some of the usual non OEM issues you can expect (like retapping Carbon Fiber).Overall great work, great honest people and a great shop. Highly recommended and my new go to.
Christopher banks
Went there with a buddy. One of the guys was kind of rude, but my buddy found his mechanic. Made me want to drop my car off, and there was nothing wrong with it. He was laid back, professional, and knowledgeable.
Jamie Fitzjarrell
Always courteous and knowledgeable. Great value as well. We bring both vehicles here for all routine maintenance
T Huey
I visited this location today as a repeat customer for my vehicle inspection and the service provided was just as I remembered. I was quickly greeted by Roger, and he was professional, knowledgeable and kind. My vehicle was taken into the garage by another kind gentleman. When I mentioned my routine maintenance being overdue on my vehicle, Roger informed me that Auto Check Elite is able to perform that service on my luxury vehicle as well. I know for a fact that will save me major money compared to the dealership's maintenance package. I will absolutely return to this business because good, honest, customer care is hard to find. Great job Roger & team!
Dennis Farfan
I want to start off by saying these guys went above and beyond any of my expectations. Paul was who helped us out and kept me informed through the whole process. I had an ABS service light come on along with an airbag light. They took care of the ABS light and I was going to come back for the airbag( did not have enough money for both repairs). Upon returning Paul let me know since I was a new customer they did not want me to leave with any lights on in my dash, they went ahead and took care of the airbag light as well! Now I have 0 lights on, how amazing is that!! I'm so grateful and amazed at the honesty and generosity of this shop. You guys have a customer for life. Anybody looking for an honest, upfront, no BS auto shop look no further. Thanks guys!
Sabrina Rodriguez
I was rear ended and got on google to sear a good boy shop near me! Auto Check Elite popped up first on Google. I call drove over and my consultation was very good and professional I dropped the car off a few days later on a Wednesday Khrystina is the one who helped up and she super sweet and collected all the insurance info and assured me she will handle it from here. I got my car back 6 days later and I am beyond happy and excited! I had only had the car for two weeks but and was worried dropping it off but it all panned out and it was a great experience! Thank you so much I will highly recommend them for any mechanic job! Yall are awesome! Thank you again! Love you're tape dispenser taker :)
N K
Excellent customer service. They walked me though every repair they were going to make and made sure I understood the significance. Will definitely be back.
Sam Farrell
They are incredible! Worth every single penny. They are all very nice, thorough, accommodating, give great advice and kindly explain EVERYTHING going on with your car. I've never been anywhere else that has been as informative as they are. Good or bad news, I know exactly what's going on with my car and they always provide several options. They've already helped me save THOUSANDS of dollars. 10/5 Stars, they really go above and beyond!
Bonus: they also have super comfy cool chairs.
Example story: I had been to 3! Auto Repair shops for a check engine light and none of them could figure out the issue. I brought it to Auto Check Elite and they found the problem area. They tried something (I can't quite remember the exact name, it was a while ago) it might have been the camshaft, valve springs or cylinder. They fixed it and meticulously test drove it with no issues. After I picked it up, the check engine light came back on and they asked me to bring it back in. I recall being understandably frustrated, since I had been dealing with that check engine light far too long, but they were so helpful, professional and explained everything so well, I wasn't upset for very long at all. When I brought it back, they quickly found the primary issue was the engine valves, which they couldn't have resolved without fixing that first issue. Unfortunately, it was so damaged I needed a whole new engine. I had been driving it for too long with the valve problem. WHICH MIGHT NOT HAVE BEEN A PROBLEM IF JUST ONE OF THE OTHER THREE REPAIR SHOPS COULD HAVE FIGURED IT OUT (I wish If I would have only known and gone to Auto Check Elite first😮💨). Instead of taking all my money, they sincerely refunded me everything and honestly told me, the amount I would spend on a new engine could be put to better use as a down-payment for a new car. I can't thank them enough. Because of them and all the work they did, I went to the dealership the next day and got WAY more money to trade in my car than I thought I would, for a car with a useless engine.
I hope I conveyed how memorable that experience was for me. I have nothing but respect for them and because of them I saved, I don't know how much money and got an incredible price on my awesome new whip😊
I've also only had consistently, great experiences since then!🥇
P.S. If you may be technically challenged, double check you're at the right shop. There's like 3 other auto repair shops way to close to them😂
Tyrone Barnes, Jr
These guys are the greatest! I came in for flat, but my lug was stripped. It was close to closing time and they stayed an hour after to cut the stud. They even found a new stud to go in when it was thought to be irreparable without buying a whole new hub bearing. I can’t thank them enough for the work they put in and the money they saved me! If I could give 50 stars I would and will definitely recommend them to everyone I know!!!
Justin Powell
Great service from the entire Auto Check Elite team. They were ready for my scheduled appointment and fixed my vehicle right and did a thorough job of explaining the work. Highly recommended!
Becky Bridge
I discovered my tire was almost flat late afternoon in a down pour. Luckily an Auto Check Elite shop was close by. They fixed my flat quickly and was able to send me on my way in about 15 minutes.
The crew was fabulous and very professional.
I would highly recommend them for future needs.
Rachael Linn
Quick professional work, and the staff is really nice. They took the time to explain the needed repairs and didn't try to push anything extra on me. The prices were high, but the quality of work and the professionalism made up for it.
FreeWaveMusic
I’ve been coming here for years now, I love these guys. Specifically Jason and Casey, always fair and very helpful. However the counter guy Roger has a very unpleasant attitude. He’s not kind at all and once tried to charge me for a diagnostic I didn’t need at all but overall definitely one of the best repair Shops in Katy!
Mykalynn Penny
Super friendly, professional, and quick. Guys we’re nice and attentive. Hope to go back for vehicle work when I need it.
Denzel Motley
The only place I will be bringing my car for service. I have an Alfa Romeo Stelvio that has been pulling to the right. In the past, I have changed my alignment and purchase new tires. That was a temporary fix. This issue happen again but much sooner than last time before. When I took the car to my Alfa Romeo service center, they could not understand the issue. Brought the vehicle to Auto Check Elite, they were professional and very thorough with their explanation on what the issue is. The vehicle needed new cambers installed. Casey worked on the vehicle and was able to solved the issue. Highly recommend Auto Check Elite.
Cenel santana manso
I had a good experience using this place. Everyone in especial Jason (the person who I was dealing with) was very nice and patient explaining everything and keeping me posted about the services. In short good services the way it should be
Cias Vordich
Arrived at 2:30pm, they close at 6pm and had an all booked day. Still saw me, checked right away, and did it with a wonderful attitude and professional demeanor. Impressed, and grateful. Thanks guys!
tef dendson
Nice place, lots of wall art,place has a good personality. Staff professional, friendly. Has a TV monitor to show status of car repair, such as alignments.
Stephen Acts
These folks are professional and polite. Service to drop me back home is great. They'll tell you up front when they found something wrong and provide breakdown cost estimate prior to actual repair. The company has an automated email notification service to remind me of dued services. Now that;s great customer service!
Kailee Johnston
I never leave reviews anywhere, but these people are the kindest and most sincere employees I have ever met. They genuinely care about their customers and If you need anything done, they are ready and willing to help. So much appreciation for these guys.
Kayla Powell
Roger is great! Superb customer service and they make sure to take care of you. Went here after having several issues with CarMax and it was a night and day difference.
David Meyer
Could not be more happy with the helpfulness, courtesy, and quick repairs made to my vehicle. Outstanding businessman !!!
lisa briles
Highly recommend Auto Check Elite. They went over and above to insure all my repair needs were handled. Roger and all the techs were helpful.
Chimezie B. Uzoma
After buying new tires, I needed to make sure everything was good before traveling. Roger understood my worries and attended to me despite almost being their closing hours. Their service and advice were professional, execellent, and efficient.
Karina T
Great customer service and they were able to take care of our car trouble right before the holiday on short notice
Craig Hart
I've used Auto Check Elite for a few different things now that have came up with my truck. The first was a tire balancing issue that they took the time to properly diagnose, unlike the sea of children that work at Discount Tire and couldn't be bothered to figure it out. The second thing was a rear tail light replacement. The part was ordered and arrived same day. I returned today for the install which literally took 5 mins. Thanks, guys. Happy customer. 5 stars.
Manning Stinson
Outstanding service & experienced technicians for 2016 Honda Civic
I have only been using this shop for a short time and have been nothing but grateful for their eye for detail. I took my car in for its 50K checkup, alignment, and A/C issues I was having. Kim (technician) spent hours on my vehicle trying to diagnose and find the source of small pinhole leak. Ginger, did my alignment and my car is driving better than it has in awhile. They also identified a need to replace my drive (serpentine) belt. They always give me the option to say “no” but I trust their expertise. Mac and Matt are very personable and easy to work with. Highly recommend them.
Ernesto Padua
I have been many places to fix my car which is 13 years old it had quite a bit wrong with it everyone else would just replace stuff, but this place really knows their stuff. Not only did they fix the problem I complained about they went the extra mile and went over the other shop's work without me even asking and at no additional charge. I ended up having to leave my car for a few days so the very attractive and knowledgeable woman who was helping me offered their longer car. It was new, clean, and felt very safe. The shop itself was the cleanest I've ever seen. My car runs like new again, which is hard to believe. It appears they washed and vacuumed my car as well. I've NEVER been so impressed with any shop anywhere... I've worked in a few auto shops in my past but nothing like this place. I can't wait to go back even if just for an oil change. Christine was very nice, very professional, very pretty as well. If you choose to wait for your vehicle you will most definitely enjoy her gorgeous smile and great company. The shop itself was unique and original, comfortable chairs and funny signs on the wall. After you visit and see this is all true be sure to leave your own review so others can also have such a great experience also. Maybe I'll see you there.
Carol Andrews
This shop is definitely worth the 5-syar hype! They got me in and out in a reasonable amount of time for a very fair price! Roger has stellar customer service and the rest of the team is top notch! Definitely recommend!
Lisa Parys
Mac and his team were amazing! Took my car to jiffy lube for an oil change this morning and they stripped my drain plug. Went to Auto Check Elite and got a quick oil change and they got me a new drain plug. They did it cheaper than any other place I looked at. My Dad is a service advisor in Colorado and used to go through him for all my car needs. Glad I found a shop in Texas that I like and trust. Will definitely be back and will have my boyfriend bring his car here too! Thank you Mac. You got a customer for life.
Jennifer Sy
I've found this place online while looking for someone i can trust to fix my car. I was so frustrated with the past two mechanics who tried to fix it , spent so much money and end up frustrated and mad. But with Auto Elite Check, from the time I called to set up an appointment to picking up my car after they finished working on it, everything was just a real good experience. They are way better than those people from car dealership. They are honest and very knowledgeable of what they do. So impressed with their service. I feel good and safe driving my car again. Thank you Matt and Christina for taking good care of me and my car. Thank you for being such a nice and great people who prioritize giving an excellent customer service. Thank you!!
Jessica Hopkins
Roger at this location is excellent.. very helpful, patient with all my questions and I felt like as a woman I wasn’t being told a bunch of stuff was wrong with my car when it wasn’t like I’ve experienced before. Will definitely be going here for all my car needs in the future!
J Baucum
This is by far the best auto service that I have been to..They diagnosed my problem,let me use a rental car and fixed my problem on my truck..Seamless and outstanding by the manager and what seemed to be the assistant manager.
Tristan Santos
I came across Auto Check Elite through a flyer that I got in the mail. I decided to give them a try because I wanted to take advantage of the coupons. I was scheduled to go on a road trip to New Jersey so I wanted to make sure that there were no issues with my car. As soon as you come in to the place, you can feel their dedication to provide excellent customer service. I spoke with James first and he walked me through the issues with my car. I like the fact that they don't make you feel rushed because they had to speak with another client. Every client is given the appropriate attention. I like how James had to explain to me in detail what my car needed without feeling strapped in a sales pitch. The owner's also very hands-on and takes the time to mingle with his customers. They really make you feel like family here while taking care of your vehicle. They specialize in any vehicle to the most basic up to the most luxurious (They serviced a Lamborghini and Maserati the day I went there). Pay them a visit and you won't regret it! I went on a two day-drive and now in NJ when I wrote the review and my car ran like a champion!
Darlene Broussard
Auto Check Elite is the best service I have ever received from a auto company. They kept me updated with what was going on with my car each step of the way and the young lady Christine was so friendly, courteous, and professional I felt like I knew her for years. Any repairs that I ever need in the future I will definitely keep them in mind. Their service is beyond excellent and you don’t have a long time for repairs. I will definitely refer all my family and friends to them for any work that they need done. I love this company and thanks for excellent service and repairs.
Jason Brown
First time customer, but wow was I impressed! Was given great communication about my needed repair and all the options I had. Matt and Christine were friendly, engaging and fantastic to work with; they made me feel like family. You can tell the staff has a true passion for what they do in observing how they interacted with each other and other customers while I was there. I’ll bring all my automotive needs to Auto Check Elite from now on. This is how an auto repair shop should be run!
Opal Johnson
These guys are what we should have in every auto service establishment. It is clean and pleasant. They acted like they were happy to see me. My auto was serviced on time as they had promised. They took care of several extras that they found and attended to them for which I was very grateful. I have gone to many service establishments in the Katy area and I have found this one to be at the top of the heap. There are excellent in every way. I recommend them highly to my friends and family.
Sandra Beauchamp
Auto Check on Kingsland in Katy brings you back to the days when customer service and honor meant everything. Their elite customer service started the minute I walked in the door when I was instantly greeted by the front staff and assured of the best and prompt service. The mechanical staff went above and beyond by locating a serious issue that would have ruined my engine, resulting in me purchasing a new vehicle. I'm extremely grateful for their thorough service . The owner spoke with me personally about my vehicle's needs, and continuously checked in with me while I waited for it be finished. It's clear their focus is on the safety of their clientele and commitment to loyalty. I would readily recommend Auto Check Elite to all my Katy friends and family.
Dawn Campo
4 car crashes later, best service I have ever experienced. Always with a smile, from the front of the business to the back. Best prices and worry free when allowing them to deal with car insurances and parts in order to restore your car with quality and warranty. All staff has always been caring and I have always witnessed a true sense of pride and value in their work. Convenience issues? No worries, they will care for this for you too! Great job as always Team!
Devon Rankin
Great service, great prices, and very friendly staff. I have used them several times now, and I have been more than satisfied each time. I also own an Allstate Agency, and have had many customers come back and tell me how impressed they were with Auto Check Elite. They've earned my repeat business, never have I been to an auto repair center that has treated me as well as they have. If you need anything done to your vehicle I highly recommend them!
robert caparas
UPDATE
After taking off my leveling kit and had an alignment from another shop thinking they could do it. Big mistake as they could not get the job done. Auto check elite did it again. They're the only shop that can get the perfect alignment on 2 of my trucks 3rd time around. Thank you for getting it done under 30 minutes. They're that good. Hands down best customer service. A++++++++
Great and honest team of professionals. Always taking care of business. They are the only ones that could get proper alignments on 2 of my trucks with leveling kits. Highly recommended.
Eduardo Contreras
Auto Technician Enrique did a great job replacing the a/c and replacing other parts that were a bit worn out on our Ford Explorer even went above and beyond to get it wash I highly recommend this auto shop.
Tomika Cowart
Thanks again. I appreciate your team. Thanks for putting my son back on the road.
corey621
This is the greatest mechanic shop I have been to in many years. They are very friendly, professional, and easy to work with. They explained their findings and provided complete cost with taxes before conducting any repairs. I took my vehicle here after visiting the VW dealership. This mechanic saved me over $300 in repairs that the dealership quoted. They also did some free preventative that they could have charged for. Highly recommend!! I will only visit here for now on. They can do it all.
Jessica M.
Paul and Matt were great! This is the first time I have been to this shop. Everything was clean, organized and calm. I got to meet Apollo (famous shop doggie - such a sweetheart) and get advice from Paul about future vehicles while I was waiting for my quote on work that needs to be done to my car. I truly appreciated the time they spent with me. They were professional, knowledgeable, funny and honest! I love the family atmosphere. This is my new go to shop for any car repairs. Highly recommend them.
Albert G
I found Auto Check Elite on Google after having a bunch of issues with my car. I called and was greeted by Christine and she was extremely nice and helpful. I was immediately able to have my car towed there and had the pleasure of having Ernie and the Auto Check Elite team working on my car. I had issues ranging from my transmission to electrical problems and was given a fair price. I found out the next day I had a warranty with Ford and they would be able to do it for free under warranty and I let Ernie know. Ernie removed what they put in and ended not charging me a dime. I even offered to pay for labor and he declined. I have never received better care from a business. Highly recommend!! I can't be more grateful for them especially during this pandemic and having my hours at work reduced.
Donovan Rouser
Love there service fast and quick and they accept walk in and appointment
Ashley Daoud
After taking my car several times to a car dealership for a brake issue and not getting the correct diagnosis I decided to try auto elite. I am so happy I did. They fixed the problem that a dealership couldn't seem to find. This will definitely be my new shop to bring my car. Wonderful customer service. They even called me the next day to make sure my car was performing correctly. I have never had such wonderful customer service. Definitely they are 5 star service!
Andy XYZ
Folks here always do a very thorough and professional job and charge fair price. The owner also did minor services for free sometimes! They have the new tire machine that won’t scratch up your nice wheels. I take my M3 here for service all the time. Highly recommended!
Thu Nguyen
Matthew and his team took amazing care of my speciality vehicle needs. They provided prompt and exceptional customer service; while also sharing with me lots of information and education about my vehicle. I highly recommend Auto Check Elite to anyone who wishes for a unique and unforgettable customer experience that is exquisite in every aspect. I am so grateful and appreciative of them!
Duy Thai
Mac, Milan, and Logan were great to work with. My online tire purchase was a headache but they easily smoothed things out. They are friendly, informative, and meticulous. Spotless shop and outstanding service!
Mirza Beg
Very courteous and professional staff. Work completed within estimated time frame and cost was reasonable. Their staff/mechanics know what they are doing. Their ability to diagnose the problem with my car was excellent. Alex is very knowledgeable, polite and professional. I am very satisfied with the services they performed on my vehicle. If repair work requires longer time, they provide pick and drop shuttle service. I would definitely recommend this place. Keep up the good work!
Jeremy Wilson
This place was recommended to me from a tire shop. I was leery at first due to back experiences. I can say that I've never met a more professional, polite, prompt and honest team in the automotive industry. Just recently I brought my truck in to get the brakes done, knowing for sure they needed to be done and ready to drop some money that of course I did not want to drop. These guys called me and told me everything is completed on the truck minus the brakes. They told me my brakes didn't need to be done and saved me a pretty nice stack of money. Most places would of did a half bleep job and took my money. Auto Check Elite has my business for life. PS: I drive a good 45 minutes to an hour to see them. Great job guys and gals.
Shelby J
Auto check elite is the best! There are many other auto repair places near my house, but I always am willing to make the slight drive to Auto check elite because I prefer quality over quantity. With that being said, they’re rates are very affordable as well and you do get what you pay for. Even with this pandemic going on the crew maintained positive attitudes and provided me with exceptional service. The lady at the front desk was so friendly and informative. She even managed to pop out this ugly dent in my front bumper which I was told would cost me $600 to replace the whole thing at another location! She saved me $600!! I will definitely be returning to Auto Check Elite, great job guys.
Danny Williams
Fantastic shop. Honest people and fantastic service.
Great service and all work is done above and beyond what is discussed as well as completed when promised.
I’m a client for life.
Ricky G
It was honestly a pleasure doing business with Auto Check Elite. This place is definitely one of a kind. From the atmosphere, to the staff and service. All top notch! Matthew was great to work with. I had 4 tires installed and an alignment. I would definitely recommend friends and family to bring their vehicles to Auto Check Elite.
Lesley
I had a really hard day because the studs that hold one of my tires broke off and Khrystina along with the rest of the staff really brightened my day up. Once I got to the shop, everyone made sure to make me feel welcome. My tire was fixed and they also did my alignment as well for a fair price which I am grateful for because I had been meaning to find a place to do my alignment. They sent a complimentary shuttle to pick me up from home to get my car once it was finished and I had a pretty great conversation with Sergio, my driver. Thank you Auto Check Elite for being the nicest and reasonably priced repair shop I’ve ever been to. I really feel like you care about your customers and I would recommend you to everyone.
Ryan Wyatt
Auto Check Elite is a perfect name for this business. Their customer service and knowledge is truly elite. I received more information on my vehicle in 10 minutes, all the previous shops I've experienced combined. Auto Check Elite exceeded all of my expectations, honestly I left feeling like they didn't charge me enough. I live in a different city but will bring my car here anyway. Thank you Matt and Christine for turning a breakdown into a great experience!
Erica Niemi
100% satisfied customer. I came in with a laundry list of things that needed to be done to my car. They were able to schedule a last minute appointment and assess my car's issues the same day. I did need to leave my car over night, and they were able to provide me with a rental, free of charge. The staff is AMAZING, Khrystina was super professional and Matthew was very honest and kind. Thank you A.C.E. staff, I will defiantly be a repeat customer.
Gregory Holt
Knowledgeable staff in a superior environment. You get the feeling of quality and professionalism. Good coffee and comfortable chairs. The price was fair. They checked my alignment during the oil change and it was just a bit off. Since they had done the work months ago, they did a realignment at their cost, under warrantied work. I certainly trust those guys.
Vicky Pierre
My husband and I are a new to area. We were having some car trouble and were not quite sure where to go. As soon as we walked into to Auto Check Elite the staff were warm, welcoming and immediately placed us at ease. They took care of our alternator and even made arrangements to take us to the mall and back while we waited. Once the job was completed they offered a 3 year warranty on their work which gave us confidence we chose the right place. And to top it off...they even detailed our car for FREE!! Thank-you Auto Elite!! You placed my family back on the road in a safe vehicle. We appreciate you!
Barbara Just
Brought my car here for the first time ever after getting a laundry list from the Mercedes dealership of things that needed to be repaired during my routine service. The team at Auto Check Elite went through the vehicle and the list. We were able to decipher what needed to be done now and what didn't. I ended up doing most everything on the list because of the way James handled the service. This group is amazing! I am so glad we have a repair shop in Katy that is integrity driven and customer service oriented. They went above and beyond on making my car whole again! I found them as a referral from Discount Tire and so glad I did! Thanks to everyone at Auto Check Elite! My baby is happy again and purring like a kitten! :)
Erica Hope
This shop was the first service grand opening I ever attended. They set the bar high! The facility is beautiful, the waiting area is full of vivid colors and clever auto décor. The staff is friendly, down to earth and eager to accommodate, Michelle in particular. The people at Auto Check Elite go above and beyond to impress and establish rapport with their customers. They involve the community and take care of their employees. If you haven't tried them, give it a shot. You won't be disappointed.
Yasmeen Al-Fityani
I cant even express the amount of gratitude I owe to Matthew and his team! They were absolutely excellent! I was very stressed with all the problems I didn’t realize I had. Auto Check was very thorough and caught all the problems another mechanic didn’t. Their service was excellent, they picked up my car from work so I didn’t have to worry about leaving and had it ready by the end of the day. They provided another level of high class service that I have never experienced before and they went above and beyond their duties to make sure that I was not stressed anymore. I am so happy with the work they’ve done that I immediately needed to write a review for them because they deserve all the credit and more.
Lyndsey Cockerham
Matthew and the rest of the staff at Auto Check Elite were amazing. So friendly and helpful you could tell they really cared about your car needs. I had my young boys with me and they gave them each a Hot wheels car which was a nice touch. The service was super fast and they even followed up with me the next day!
Teresa Denney
I brought my daughters Ford Edge to them to get checked out. They did a fantastic job. Mathew would call and keep me updated with the findings and also of what needed to be repaired / replaced now and what could wait. The staff here are very friendly and competent. I appreciate their efforts in getting her car back in order to drive safely.
Jason Syrinek
Matthew and his team have excellent customer service. They gave me a rental car to run errands and kept me informed throughout the morning about the status of my vehicle. The shop and office are extremely clean and his staff is very friendly. I think I was offered water or coffee at least 4 times. Great experience and would highly recommend.
Todd Griggs
They are always willing to do whatever it takes to do a great job! They are courteous, professional, keep you informed along the way, stick to their estimates and provide a loaner vehicle when you have to leave yours. I've worked with them for several years and they continue to provide the best service and I highly recommend them!
Mark Overcash
Auto Check Elite is an awesome business. Every person I came in contact with there was very knowledgeable about their craft and were very friendly and professional. I will use them again no doubt. They did a brake job and tune up on my car and did an awesome job. They also don't try and pressure you to have work done that you don't need and I really appreciate that. They have reasonable rates and do quality work. What more could you ask for ???!!!
Gene Neves
I hate paying money for car repairs! however- My initial experience so far is very good. very professional service. They are not the cheapest in town, but I need my car serviced correctly and with a real warranty- I can not afford the cheapest. They do charge to run diagnostics, so do most quality auto repair/ service businesses. People who do not charge usually make it up somewhere else. My doctor will not diagnosis me with out payment as well. (my friends will do it for free). So far they have found the problems- even sent pictures. great follow up so far! I will edit with a follow up comment when done.
Maureen McKerracher
I have never trusted or felt more comfortable having my car worked on more than at Auto Care Elite. They do a phenomenal job, are available for consultation and you just feel confident driving away after having work done. I highly recommend them to anyone looking for auto care.
Andrew Lu
Always had great service with mounting and balancing my low profile tires at Auto Check Elite. Their machine does not scratch up my wheels. The manager also fixed my flat tire for free!
Excellent auto shop!
Nick LaPalomento
Update: Jul 28th 2019
Have been coming back to Auto Check Elite regularly since my initial review. Recently had a bumper replaced on my wife's car. They did an excellent job and it looked good as new. After a month or two the bumper wasn't flush with the body of the car so we took it back to have them see what was wrong. They fixed it quickly and for free. Another example of their great service!
Original:
Great experience! Good communication about timeline for service. Definitely coming back!
Richard Wilson
This is a premium shop, and you should expect to pay a bit more for the level of service and quality of work. It's not the cheapest place in town, but you can rest assured that they'll take care of you at a fair price.
Update: Had an issue with work done last year, and they honored their warranty with perfect service. Previously I had left a rather harsh review of this shop. I dragged them unfairly, as I have no legitimate complaints with the work done. I subsequently revised the above review to something more deserving.
Cindi Stalder
As always, the service at Auto Check was top notch! They are always my go to shop for any repair work that I need done. I needed a routine oil change and new front brakes and they kept me informed throughout the whole process as to when the work would be completed and the costs. They were even able to put me in a car so that I could continue on with my day! Matthew, Krystina, and the rest of the team are professional, straight forward, and get the job done well!
Chris Stewart
Auto Check Elite sets the standard when it comes to Customer Service. I don't think I've ever met an owner more invested in his customers and team than Matthew. This place is beyond words!! Love the customer service and how they take care of their customers. Above all, the honesty in this business is why I brought two of my vehicles here. Matthew and his team went above and beyond to take care of my ZR1 Corvette and my truck.
Thelma Dennis
I have used Auto Check Elite in the past.
When it was time for my state inspection, I knew where I would take my vehicle.
The service in the past and present is thumbs up a 5 star. The human aspect of their customer service is a rarity in today's world.
You get a number and told to wait. Not at Auto Check Elite. I felt as if I was at a business owned by a relative. The conversation, kindness to assist with getting a copy of my insurance, a warm cup of coffee and a cuddly member of the family, Apollo, offering entertainment and company made my visit to get an inspection and oil and filter change a memorable experience. Other customers who came in while I was there appeared to be as impressed as I was.
Thanks to each staff that showed me kindness and quality service.
Richard Villatoro
From start to finish this has been the best experience from an auto shop I have ever received. I did some Google researching and came upon the amass of positive reviews from this facility and I do not regret coming one bit. Be aware that a $70 estimate fee is in place to pay the mechanics but the fee is wavered if you decide to use their services. With that understand that you will be given the level of care and management that you want in a business. They will help you understand the collision and insurance claim process and give genuine estimates. Will definitely come back if need be.
Morgan Dean
Before I had to leave out of town for work, I had the rear brakes on my Jeep done. They were great, extremely friendly, helpful, did what was needed and didn’t try and do things that didn’t need to be done. They got me in and out very quick, but my brakes started squeaking randomly while on my work trip and when I called them to see what I could do they found me a shop to go to (as I’m out of the state for work) to fix the noise and they took care of everything!!! And the owner of they shop was in personal contact with me multiple times, BEST customer service I’ve honestly ever had and this is they only place I will ever use for my Jeep.
Skyler Austin
Went in with an alignment issue and they got it fixed in no time at all. Afterward the mechanic drive it around and saw that it wasn’t quite perfect and did a tire rotation free of charge! Ernie, Christine and the team are fantastic and they are now my go-to place for all my car care needs!
Ashile Loredo
EXCELLENT SERVICE!!! The last thing I expected on my lunch break was to get a flat tire, thankfully these guys came and rescued me. I am so appreciative and will be recommending them to everyone. Thank you all again!
Brittanee Jemela
Went in to get an inspection. Super fast and friendly. The staff made you feel right at home. The shop dog Apollo was the perfect entertainment for my one year old while we waited. I highly recommend then to anyone!! I will definitely be back!
Zakaria Hamdallah
We took in our 2016 Suburban to get serviced because it was having issues with the AC. The manager was very kind, professional, and honest with his work. They were able to find the problem and fix it without an issue. It is hard nowadays to find an honest workshop that won’t overcharge. If you are looking for great and honest service, I highly recommend Auto Check Elite! Thank you guys! We will surely be back again.
Rodger Benavides
I've used these guys for over two years now, and while they may be more expensive, they are worth every penny.
Solid facility, knowledgeable staff, and the owner really cares about the customer. They are happy to take you back home if you don't want to wait, and offer loaner cars if you need one while your car is being serviced.
They will also provide options for you and recommendations for the service needed, and work with you to get your car back on the road. I highly recommend them.
Keith Gronewoller
Great service! Have been in three times and was impressed with the service and up-front honesty each time. Will be back, for sure!
Edit:
Another great experience earlier this week! They took care of a computer replacement several other sources said only the dealer could handle. Matthew even ran down the part (all the way in Chicago) when the local Honda dealer said it was obsolete and couldn’t be purchased. They are upfront, honest, and definitely go the extra mile!
Steve Coutouzis
I have been a customer of Matthew's (the owner) for years. I have never had an auto repair shop operate with more integrity than his. He goes out of his way to satisfy his customers. Integrity, professionalism, and courteous are just a few words I would use to describe my experience with Auto Check Elite.
Paul Young
First time customer at Auto Check Elite. Khrystina (Service Advisor) and the rest of the staff were very courteous, professional, honest, and service was great and reasonably priced. We will continue to seek service from Auto Check Elite in the future and hope that their service, honesty, and fair pricing remains consistent every time so we can be repeat customers and be a great reference for friends and family. Thanks Auto Check Elite for a great first impression!
Dorothy Martin
I was referred to Auto Check Elite by a family friend who takes his personal vehicles there. My first impression was WOW! The waiting room is very cool and interesting. Alex is my service representative, and from the first conversation I was made to feel confident that my vehicle was in good hands. I was given a ride to work, and when the job couldn't be finished in one day I was provided with a very nice complimentary loaner car for several days. I was a moving advertisement for them, but that was okay. As a single woman it's hard to feel confident that I won't be taken advantage of in the auto repair department, but I don't feel that way here. They went above and beyond to do extra little things, and didn't try to push repairs that weren't necessary. On the contrary, if it could wait, they said so. I recommend them.
Gustavo García
Really well organized, awesome shop, fast service and car wash for the service, this how mechanic shops should look. You can schedule an appointment online and get reminders, when you arrive there is no wait at all which is good, also they have shuttle service to close places. Now about the cost, you will have to pay a fair price for the quality of service that you get but is not unreasonable. I will use this service again.
bobbyschweiss89
Took my car for collision repair, they dealt with the insurance adjuster to get the correct parts and repair it the right way vs the cheapest way possible. They found another issue (oil leak) that needed attention and handled it through my warranty and got it fixed too. Took two days! That’s counting the day I dropped it off and picked it up. Never had a shop turn around a vehicle that quick. Would of been quicker if they didn’t have to deal with insurance adjusters and warranty people, they never make it easy. Christine will treat you right! Thank you!
Alfred Sanchez III
Searching the net for someone to service our Optima we stumbled across ACE. Awesome customer service first off. Super knowledgeable in auto repair. Dropped it off and was told that they would take care of the car and that they did. After the oil change they doubled checked on numerous items to see what all needed to be done. They found that our battery was about to die and recommended that we get a new one. Fast check in, took a few hours and got it all straightened out. Will definitely take my truck back as well! HIGHLY RECOMMENDED!!
ken hubbard
Best automotive repair experience I have had in a long time. They are technically skilled and diagnosed a problem I have had for year and mis-diagnosed by 4 other competitors. They are professional and fair even recommending no service on an AC issue I had at the time. It is a pleasant place to visit and wait in the customer area. The customer service is so good I wish I had that experience everywhere I go daily.
Ken
Ricardo Santander
Update : April 13,2021 - I wish I could add a second review but seems we can’t. I will not change my first review which is at the bottom and I believe the customer service and later reply wasn’t appropriated at that time back a few years back . Today April 13,2021 I decided to give this shop a second opportunity mainly since it is on a very convenient location. Today I called and they didn’t guarantee a spot , but told me more likely they will see me . I arrived few min early and the inspection was done on time and everything worked as expected. Today they deserve a 5 star. Customer service is easy , just under promise and over delivery. Take it from somebody with 25 year experience in the field. Old feedback below : Call in advance and promised me to take my vehicle for inspection ... once showed up , 5 min later , they denied room ..... won't come back ... simple
Gayle Hubbard
I took my truck to get an alignment at the dealer and another shop a total of 4 times. Each time was over a three hour wait these guys checked it for free and then showed me how of it was. The did it in 30 minutes amazing! I do a lot of my own work on my vehicles, but they definitely will have my business and recommendation in the future.
Alyssa McGuire
Absolutely incredible customer service! Auto Check Elite is filled with honest people with the intentions to take care of your needs and not filled with sales people trying to rip you off. I can't speak highly enough of their work ethic. There is literally no reason to look further for a trustworthy and competent shop.
Jowell Lydon
My original review is below, which I will leave to provide some context for my updated review. The day after I posted my review, I heard from Matthew, the owner, who was sincerely interested in trying to make things right. I was hesitant to return to say the least, but Matthew persuaded me to give them a second chance. He evaluated my vehicle to be sure the recent flooding hadn't compromised all the fluids the shop changed originally, which he did for free, and also reimbursed me for the second alignment and the repairs to my skid plate that I had done (and didn't damage it again). I haven't met very many people as dedicated to good customer service as Matthew and while I still don't know how things got so messed up with my first visit, I do trust that should something go wrong that they will do whatever is needed to straighten things out.
******************
I know, one star when everyone else gives four or five. I must be a nut job. I wouldn't believe it either except it happened to me. Clearly this place gets great reviews, and my girlfriend had a good experience with them - that's why I tried them out. Unfortunately my experience was almost unbelievably bad. I had a 60K service done on my car to the tune of $1600 that involved changing out fluids, an alignment, and some new brake pads. Never mind the stiff price, as a result of all this, I had a missing bolt, one sheared off bolt, and one cross-threaded bolt on my skid plate I had to drill out. I also had an oil leak because they didn't replace the O rings on the oil filter cannister (they simply overtightened it to try to stop the leaking - so tight I almost couldn't get it off). And I had to have the alignment redone (somewhere else since I will not ever let them near my car again) because the car pulled right. If you do go here, I certainly hope you have better luck than I did. As far as how they handled my car, they were grossly incompetent.
James Parker
I wouldn't take my vehicles anywhere else!! Hands down best service I have ever received getting my vehicle repaired. The staff is very knowledgeable and professional. Their prices are also very reasonable. I took my truck to Autozone Elite and when I got it back it didn't even drive like the same truck. I would recommend this shop to anyone. Great job Matthew!!!
Mary Comello
I have been coming to Auto Check Elite for over a year now. Matt and his team continue to do outstanding work on my old vehicles that I bring. The customer service I received the first day to now has been the same. I will always be a loyal customer and continue to refer people that are looking for great quality work.
Wes Gardner
I love this shop. The staff is super friendly and very knowledgeable. The options of what they offer here for your car/truck are endless! I just found out they are preferred installer for Tire Rack! I bring my 4Runner and my wife's Lexus here for anything we need. Recently I brought the Lexus in to get a couple of new tires mounted. During which they noticed that the alignment was off, brought it to my attention and explained exactly how they were going to fix it. There are screens in the waiting room that show the exact camber, caster and toe of your vehicle while it's on the rack which is super cool!! I love that an auto shop like this is in business in my home city of Katy and would recommend it to anyone.
Melody Clark
Wow! I can't recall the last time I experienced the level of customer service as I received at Auto Check Elite. Even though it was late on a Friday afternoon when I brought my car in, Auto Check Elite performed diagnostics tests and informed me of repairs needed in order of priority. What's more, I was given a loaner car until all repairs were completed. Had I taken my car to a dealership or elsewhere, I possibly would have been given a ride home or had to rent a car for $100. Throughout the repair process, I was given regular updates and a timeframe for completion. Work was completed as promised. Staff is friendly, helpful, and unmistakably love what they do. I highly recommend this business for any repair work you need completed- large or small.
Rebekah Ayers
I went to Auto Check Elite after a bad experience with a new person at my regular mechanic shop this morning. I had only been to this location once before to get a state inspection done, so I thought I'd give them a shot. While I was told at the old shop they MIGHT be able to look at my car sometime before 12, when I arrived at five minutes after 8 when they open, when I called Auto Check Elite they said they could check it out right away. When I arrived, I started talking to Alex about my issue. I had spoken to James on the phone, and he heard me and came out to say that he was how I spoke with and just letting me know that he was there and that they would check it out immediately as he promised. There was also a female associate there who was very nice and helpful as well, but I didn't catch her name. They offered me water and coffee multiple times, the whole place was very clean, and everyone was so friendly. After they checked out my car, Alex sat down with me and explained everything that was going to need to be done to fix my problem and explained everything about the pricing on great detail. They knew it would be an all day deal, so they set me up in one off their loaner cars, a newer model Toyota Camry which drove very well and was very clean and comfortable. Alex called me two separate times just to check in and update me on how the process was coming along, which was amazing because I'm used to not hearing anything until they are done. He called me again to let me know it was ready to go. Whenever I came to pick my car up, Alex was busy, so James took care of my payment. Alex walked me out to my car and discussed the work they did on it and welcomed me to come back anytime I need anything. Additionally, they did a complimentary inspection on my vehicle and found only two things that need replaced. One of these were my tires. When Alex provided me with a quote he gave me the entry level tire pricing as well as his recommended mid grade level tire pricing. I appreciate that he didn't try to pressure me into buying the tires today, and also that he provided me two choices. I will definitely come back for any car care needs and will recommend this shop to everyone.
Shawn Campbell
Wonderful experience as soon as you walk in! I've used Elite for the last few visits due to their proximity to my work, as everyone else says their communication and explanations are to notch, I know enough to be dangerous and they always explain themselves at my level. This last time I brought my van in as we just got back from a 2400 mile trip and I had thought I was smelling gas in my oil, so I went in and asked the rather odd question, "Could I smell your oil that you put in my car?" After a quick explanation they totally understood the situation and recommend a more proper course of action... Thankfully it was just me being a worry wart, (Synthetic Oil typically has this type of smell compared to conventional oil) but it's so refreshing and wonderful to have someone to go to that you know will treat you and your car the way you would want to be treated. Not to mention since there was no issue they waived the charge to have it looked at (full disclosure) as other reviews have stated, they will strive to make any situation right. Khrystina has absolutely earned her title as the "voice" of Elite, but also represents the rest of Elite very well and is just one of many examples of the kind of people working behind the scenes at Elite. You may pay close to dealer prices for service, but you get well beyond any dealer service. WELL worth the money knowing they will work to keep your car on the road and not just filling another warranty part. I see the word refreshing in reviews for Elite, it's a perfect descriptor for your experience. It's refreshing to deal with a business who's more concerned with retaining a customer over slapping on a part and flagging hours.
Jackie Walker
8/30/18
Update: 24 hours after leaving my review I was contacted by the owner of
Auto Check Elite. He was a very kind and humble. He personally read my review and sincerely apologized for my experience. He also stated that he is happy that the review was left so he can make any necessary changes needed to improve the quality of costumer service. I typically do not leave reviews, but google had emailed me asking me to leave one and I had felt compelled to do so. I am thankful I did, and we had the opportunity to find resolution. Due to the fact that the owner made such a fantastic effort to resolve my grievance I have changed my review to a higher star rating. If I still lived in Katy, I would be happy to give Auto Check Elite another chance, because doing business with people of integrity is of high importance to my family.
8/29/18
I took my husbands truck here to have some work done. It's already hard to go to place like this alone as a female, but honestly I have never been treated so badly. Apparently my husbands truck needed more work then we knew and it needed to be done before the work we had came for could be done. Which is fine. What was not okay, is that when I was called to the back to be shown the problem, I was laughed/scoffed at by the mechanics because I was unaware of the issues the vehicle had! Then I was given a very expensive estimate. I have never been so embarrassed in my life and have NEVER been treated that way in a place of business. I left and went directly to another place where I was treated with respect. They explained everything to me, gave me a reasonable itemized estimate and even offered to call and speak to my husband out of state about the work that needed to be done. Needless to say I did not return or give my business to Elite. Their image may be cool, but the way you treat the customers is MORE important!
Kevin Izu
Great service! They take care of anything my car needs and are always efficient and friendly.
I was just there again for an oil change, check up and some other work I wanted done and the service was great as always. They needed to keep the car overnight but they had a loaner car for me so that I could get around while they had the car. I love it. I won't take my car anywhere else.
Abdulquadri Olawin
Absolutely wonderful and fast service from Roger and his team. I'll be coming back over and over
jeanette Danio
Auto Check Elite is the best body shop. Christine is professional, personable, detail oriented, patient and knowledgeable. Her customer service skills are amazing and she has a great sense of humor, too. The loaner vehicle was better than expected. The service was completed sooner than expected. The quote they gave was on target. Thank you Christine and Auto Check team for an outstanding experience. Jeanette Coniglio.
Sivion Favis
Came in on Black Friday, was an easy in and out. Not a long wait and great customer service
Michael Laggan
Was getting steering wheel shake. The mechanic drove the vehicle before and after service to verify the problem and the fix. They fixe the shake very quickly. Great job!
Serena B
This place is great! The staff is very friendly and knowledgeable. The office is is decorated in a fun and welcoming way. The staff knows me and my car instantly and they always go above and beyond with their service. I never have to worry that they are going to miss something on my car, they are very thorough. I highly recommend this establishment!
Anthony Robinson
Made an appointment for an alignment for 10am saturday. The place was very busy. I was the last one there and I left at 10:41am. Very impressed. They made me a loyal customer.
My wife had some work done yesterday and there ended up being additional work that needed to be done (this place was our second opinion so it was verified) so they gave her a free loaner for the day.
Service like this is very rare. These guys will go very far if they can keep that up. Not to mention the shop is incredible.
Brandye Cowan
WOW! What exceptional service I received today!!!! :-) I do not typically write reviews, but Alex went ABSOLUTELY above and beyond to ensure that my car was repaired efficiently!!!....He also fixed a few light bulbs that needed to be replaced WITHOUT me even asking, and had my car cleaned. I am HUGE on great customer service, so they definitely have a loyal customers for life with my husband and I.
I must say that I was a little skeptical trying a new car repair place, but the place I have been going to for years is too far away, since we recently relocated. I saw all of the good reviews posted and immediately thought...This place is either REALLY good, or they paid A LOT of money to get people to lie on their reviews! :-)
Seriously...I am blown away by how friendly everyone was and will be sure to use their services for all my vehicles from now on! I am grateful to have found such an amazing car repair place because some take advantage and could care less about doing good work, and providing good customer service, but this is definitely not the case at Auto Check Elite!! Ask for ALEX, he will make sure you car is well taken care of...No disappointments!!!
Kelsey Legard
I am so grateful I was able to find this shop! The worse thing to happen in the middle of a pandemic is car trouble, and the second worse is your air compressor failing in Texas during the month of August.
I took my vehicle into a local Firestone since I was new to the area. Firestone quoted it would be over $1400 for me to get the compressor replaced. This quote did not sit right with me since I bought my car in October of 2019.
Here's where this shop became my blessing. Apparently, when Firestone completed my A/C test, they evacuated the freon out my A/C system but did not recharge it. Secondly, I was quoted for an incorrect compressor and lastly, misquoted for my condenser and evaporator. Auto Check Elite informed me of all inaccuracies. They checked my A/C multiple times and found no leaks or failed compressor.
By recharging my A/C system, the issue of the A/C not blowing cool was solved. They were so helpful in explaining everything thoroughly for me, and I am so grateful they wanted to help me truly.
Auto Check Elite will now be my new car shop! Thank you again for your service!
Sarah Valencia
Thank you Matthew and team for taking care of the AC in my car! It works like new and it’s been a very long time since it felt so nice driving around in my 2007 Toyota Avalon. Thanks to Alex who was very kind and patient with me and has impeccable customer service. I made an appointment, waited the hour that that Alex had already told me it would take to do the diagnosis then the owner came out to the waiting area (which by the way, has the best and most on point decor for a mechanic shop that I’ve ever seen) and explained what the problem was and how much it would cost to fix it. While it wasn’t cheap, I never felt it was unfair or that I was being taken to the cleaners (the feeling you get at a lot of shops around town). They sent me off in a loaner car and had my car ready in 2 days as promised. They sent me pics of the work they were doing along the way. All in all, a great experience and I’ll use them again. Thank you Auto Check Elite!
Stephanie Russell
I cannot express just how grateful I am to the owner and team here!!! They went above and beyond when I took my Ford Edge in for air conditioner repair last week! From a car to drive for the day and night before so my work and home schedules were not affected
At all, to the extra necessary work that was done on my vehicle AT NO EXTRA COST!! I will be forever grateful for their kindness, empathy and concern! You just do NOT find that now a days. Even my husband was plenty surprised, which is very hard to do!!;)
Thank you for everything you did and will do in the future, the next time I need car repairs!;)
Brandon Carr
So, I took our family car here at 7am today and told the staff I needed a new battery (which was under warranty), but I needed to get out by 8am to make sure my kids got to school on time. Battery was ordered, but wasn't scheduled to arrive until after 8am. So Sergio, went above and beyond and I was out of there before 8 and kids were on time for school! Thanks Team Autocheck you care about our family and our car. You guys are truly the Elite. God bless y'all.
Csisso
It is always a good experience to bring my vehicles to Auto Check Elite. the entire team is very professional and ready to answer any questions you may have. The tell you exactly what you car needs "in details" before the work is done.Good Quality and Good Service.
Devon H. Fason
I just recently moved to Katy, TX, and I needed to get my Mercedes registered with the state. However, after having it serviced twice at the MERCEDES DEALERSHIP, and spending over $3,000 in repairs my check engine light came on again. When I mentioned my situation to another Katy resident, he recommended Auto Check Elite to me. I was hesitant because I love the dealership service, and I didn't think that I would get the same service at a non-dealer repair shop. I WAS WRONG!!! The service was the same, if not better. Auto Check Elite exceeded my expectations. Alex and his team took care of me like a family member. They even found an issue with my car that I believe the dealership missed. He even offered me a loaner for a few days while they fixed my car. Auto Check Elite is definitely my new go to spot for anything car related.
Amy Scott
I had excellent service! I had my Sequoia aligned and the did a fabulous job. It is so difficult to find car repair places that only fix what’s needed - most of them try to repair things that don’t need it. Not this place. They did what I asked, checked a couple of other things at no charge (including cleaning up some spilled oil on my engine that the Toyota dealer left behind) and found nothing else wrong with the car. They also got me in and out very quickly. Very honest folks. I will be back!
Liecel
Best place to take your car. Excellent customer service, even better auto service. They took a real interest in my problem and they did their best to solve it as soon as possible. Best experience ever, bottom line, they just got themselves a new regular. Keep up the great work guys, I surely do appreciate it!!
Perry Stokes
The staff at Auto Check Elite are friendly and professional, the shop is impressive and clean. They mounted and balanced two new tires for my 2012 Acadia while I waited and did a great job. It rides like new!
Jerry Adams
1st visit on a recommendation from another shop for a front end alignment.
The staff is extremely professional and Matthew went above and beyond to take care of my needs. It's obvious he cares about his customers as well as his business. Will definitely return for future services.
Mike F
Helped me get my car inspected. Went the extra mile to get a car part so the car could be fixed and passed. Good and honest and helpful folks here. Now a customer for life. Very highly recommended.
Went in August 2018 for my annual Texas inspection. Got there at 3pm and was done and out in 15 minutes. Awesome service !
Brian Long
Service was very good and expedient, and staff were friendly and courteous. I requested for a loaner vehicle and it was ready immediately after I arrived at my scheduled appointment time at 8:00am and completed the formalities. I dropped off my vehicle and was out within 10 mins. I did an oil change and requested to check a groaning noise whenever I turned the steering wheel. Was provided a price to carry out diagnostics check. There was no charge for the diagnostics check as the cause was due to a manufacturer's defective part which was under warranty, and the part was replaced with no charge as well. My vehicle was ready before noon, and similarly, I was in and out within 10 mins.
Ashton Lusk
I've been having a few issues with my vehicle recently and I've tried other mechanic shop and they suggested a few possible issues it was having. Well I fixed the issues the said it might be and it didn't help. I decided I'm done trying small town mechanic shops and my friend Jessica works over at Auto Check Elite so I decided to go on a road trip to check it out. Man I'm glad I did. They were able to diagnose the problem, fix it and now my vehicle runs better than ever!! I plan on making auto check elite my #1 mechanic shop for all my vehicles maintenance. I've never found a shop that was so up front and honest. They make you feel welcome, they offer you rides over to the mall and help out in any way possible. If it wasn't for Auto Check Elite my vehicle still wouldn't be running right. They were able to fix my vehicle in a day and get me back on the road! They have a really fun lobby and everyone there seems to absolutely love there job! Thank yall so much!!
Jennifer Blake
This is the first auto shop I don't hate! Usually I get screwed over and don't realize it but honestly I don't know a lot about cars. I had an issue with my vehicle and decided to take it to this shop. I didn't know what was wrong and described the noise. To my surprise while I was with my mom in the waiting room trying to figure out how I was going to get my two kids home and to school the next day and work, the shop offered me one of their rentals. I was utterly shocked and confused. No one at a repair shop has ever done that for me. I am forever grateful. That I could go to work the next day. A single mom with two kids, I need my paycheck. I also got my vehicle fixed the next day another shocker on how quick it was! They knew what was exactly wrong with it and they were willing to work with my extended warranty company. My last place in Katy I took my vehicle too, the owner, was too good to call my extended warranty people, I was furious. But not here. Auto check elite was amazing. I am forever grateful and if anything goes wrong with any of my cars I will be back. I truly appreciate it. I never got taken advantage here with charges or extra stuff I didn't need. Thank you again so much!
Ronnie Dudley
First off I just want to say if you are questioning to use this repair shop, then just go right ahead and make the better choice to do so. Impeccable customer service,and quality service, thanks to Khrystina, just ask for her, you cannot go wrong. One of the greatest parts of my experience with her is that I didn't have to call, she called me everyday with an update on my car, instead of me having to do so, not to mention that she dealt with my jerk of an adjuster, in which I won't go into detail because Mom always said "if you have nothing nice to say...." you get it. Matthew as well was awesome, between the both of them, they really went above and beyond of what was expected. I had major work done on my 2013 challenger R/T, and I want to say it is driving just as good as when I drove it off the lot.
Kendra Palin (KP)
I absolutely love Auto Check Elite. They are so friendly and do a GREAT job every time I take my vehicle to them. The entire staff is incredibly helpful and very trust worthy! This is very important to me since I feel that other mechanics sometimes take advantage of women and sell them things/services that aren't needed. This company values your time and keeps you completely informed about what they are doing with your vehicle and when it will be ready to pick up. I give my highest recommendation to Auto Check Elite!
G Jacques
Outstanding service for my BMW 528I. If you prefer not to waste money once your BMW warranty expires, strongly recommend them for the same service. Second time here and I call these guys while at the BMW dealership and it was an excellent decision to use them instead. Fast turn around too.
Brian Edge
I highly recommend Auto Check Elite. My wife was recently in an auto accident and we decided to take the car to Auto Check Elite. James was awesome to work with. He was professional and treated us well as customers. James worked with us as we were working with the insurance company. The end result was that James and his team repaired our vehicle from the wreck and it looks great.
Scott Shields
Had my RangeRover aligned here. Rather than the service manager looking at damage from an umbrella stand and demanding an expensive fix, he gave me intelligent, well thought out options and was able to fix the damage correctly with minimal cost. I trust these guys.
Had an issue with my truck which even the dealer could not figure out and solve. I brought it here after a recommendation from Discount Tire with limited expectations. Matthew from service and the very smart tech immediately and analytically set out to solve it. Within 20 minutes, the issue was solved. Thanks very much to this honest and competent team!
J Marinari
A big thanks to Alex and the crew at Auto Check Elite. First rate service!! Trustworthy!! In addition to the great shop service these guys offer to their customer a courtesy service with free loaner cars when available and drive service getting you home or to work. Highly recommended.
Nick Dodd
Fantastic looking shop with friendly yet professional staff. These guys know what they're doing and will do anything to make sure you and your vehicle are taking care of. I highly recommend.
Brett McClimon
Came in for air conditioning system diagnostic. Very Professional. Very courteous. Kept me up to date by phone throughout process!
Charlotte Ellison
Great professionals who truly care and understand cars!! They went out of their and gave toy cars to our kids while we waited. Super honest about what our car needed, but they weren't too pushy. So pleased we found this true team of auto specialists. Keep up the amazing work!!
Evan Barnett
I recently put a aftermarket lift kit on my 2020 Toyota Tacoma. After I installed, my safety system had a lot of errors and I needed an alignment. Auto check had the right tools to rest and recalibrate all my Toyota system back to their original state. BTW, service was fast and accurate!!!! Awesome Job guys!
Michael Hopkins
This place absolutely lives up to its reviews.
I came here on a Saturday during the holidays only because my regular shop was closed and I needed some quick service to one of my vehicles.
Matt and his team gave me the absolute best service I have ever received from a auto repair shop. Professional, honest and the work performed on my vehicle was done timely and everything performs as it should.
Will defiantly be bringing my vehicles back here for service!
Grace Dama
I recently had my car serviced at Auto Check Elite; the receptionist was friendly and after the technician evaluated my car, she communicated back with me to get my approval for the work and the cost. The technician/s did a good job on my car. I will be a return customer.
Fredda Lynn
I am so pleased with the workmanship and customer service provided by AutoCheck Elite. This was my first visit and Khrystina was very accommodating in getting my car in the very afternoon that I called. I was given specific information as to what needed to be repaired and told upfront what to expect with regard to cost. I observed interactions with other customers and was impressed with the positive treatment toward everyone, no matter what you drive. I consider this my new location for car care.
Stephen Gill
Referred to Auto Check elite by Robert from discount tire as i was having tire wear problems from poor alignment. Christina and staff at ACE were very friendly, knowledgeable and did a great job. Took my other car there the very next day to have an alignment done on it.
SARAH Lopez
I was extemely pleased with the staff to the service. The cleanliness of the inside and outside is amazing! By far the nicest place I've been to for any auto repairs. My 4 yr old enjoyed the old cars and blowing the horns to get the customer reactions 😊 Boys will be boys! They even changed out one of my fuses @ no charge. I highly recommend Auto Elite and will be returning! I just kept thinking, I sure hope those stillettos are comfortable for the ladies on staff 😎
Leonard Amaya
I have been coming to Auto Check Elite Katy for about a year plus now, with multiple vehicles, multiple repairs. Matt , Christine and entire team are professionals and customer service focused. Sometimes there is hesitation to build trust in this industry, but this team has earned mine and my business. Always on time, loaner car if needed, and great communication and recommendations. No hard up sell. Just getting you back on the road. Thanks guys!
Derek Hibler
I have brought my truck to the shop a few times now for different jobs and there isn't anything they cannot do. Between their superior parts and their extreme professionalism, this is a superb garage. Thank you Christine, AJ, and the rest of the team at Auto Check Elite for a tremendous experience!
Michael Meehan
Called on a Saturday for an alignment and although they were busy they still accommodated me. I spoke with Khrystina throughout the process and she was very courteous and respectful each time. I will be back myself and I will also recommend Auto Check Elite to my friends and family.
Reverend Joy
Today was my very 1st time going to Auto Check Elite. I had gone to Cinco Auto and was mortified at the price gouging and the lack of customer service. I am so happy I was referred to Auto Check. They were courteous and professional. Gave me a clear understanding of what the issues were with my car, including the order in which the repairs should be made. I recommend this shop to any female; you can trust that you will not be taken advantage of. Oh, did I forget to mention... my car runs like a charm.
Thanks James
Joy from California
T Vi
The alternator issue on my vehicle was quickly and accurately diagnosed. The repairs were quality work at a price far more reasonable than the dealership, and the customer experience was excellent from start to finish.
The owner has hired a manager and staff that clearly know the business of car repair.
Allie Lamb
I am very impressed and pleased with Auto Check Elite. From the phone call all the way through to the check out, the service was incredible. They were very quick to update me on the progress of my vehicle, were accurate with their estimated completion times and went above and beyond with their customer service. I would definitely recommend Auto Check to others and will be back for all my car needs in the future!
shawn zafarpour
This is hands down the best place to bring your vehicle to get any work done!!! I have always taken my car to many reputable big dealerships such as Sewel Lexus (Dallas) but nothing compares to Auto check Elite, I am a life time customer and will bring all of my cars here forever . They are very reasonable with pricing and will treat you like family. The staff is very curious and professional. Thanks Auto check Elite and keep up the great work Matt
jodie wetuski
Came to this shop by friend recommendation. They did not disappoint! Great crew, friendly, welcoming and CLEANEST shop I’ve EVER been in! Appreciated being called before any repairs. Work was completed on time with no issues. Thank you for taking care of me! Setting the standards high!
Ron
Auto Check Elite was transparent, thorough and professional in diagnosing my maintenance, service issues and health of my vehicle. They performed their service in a timely manner and I am very pleased with the work and cost of repairs.
Don Walters
Great staff, Paul was awesome. I expected to be here for a couple of hours but they had the work done in 30 minutes. Highly recommended, I found my new shop. Make an appointment if you can. Busy shop, which says a lot.
Hank Watson
I have known Matthew, the owner, now for 12 years. During that time I have brought him my business vehicles and my personal cars.
Matthew is truly interested in Helping You, and wants you to be pleased with the services he has rendered to you. I have brought him some problems he had never seen before. He managed to fix them all and at a fair price. You just can't go wrong taking your car, bus, or any roadworthy vehicle to him. I have complete faith and trust in him. How many people that you know can you say that about?
Justin Zhang
Where do I start? Typically I never give any auto shops a review because they're just flat out mediocre. But this one in the other hand has an amazing knowledgeable staff, does quick and efficient work with an unbeatable price. This is will be my family's to-go to auto shop without a doubt. Thanks you guys for the great work y'all have done.
Craig Winfree
This place is top notch. Extremely customer friendly, clean air conditioned bays for happier mechanics too. I brought my GL450 in for a lug lock removal and ended up getting my recomended dealer service done here! And it was a lot less expensive too. Thanks Auto Check Elite!
T-Willy W
My daughter moved to Katy TX from Denver and needed a oil change. She went to jiffy lube and they told her her drain plug was stripped. I run a repair shop in Denver and I have done all the maintenance myself so I know it wasn't stripped. She picked this place because of the reviews and they didn't disappoint. Confirmed the plug was just recently damaged and they removed it with no issues and replaced it. Thank you for taking care of my baby girl since I can't be there. She's found a forever shop and will bring a few others here for repairs.
Kathy Swartz
I found Auto Check Elite through a "Google" search and liked the reviews. They took me as a walk-in (9am), diagnosed the car within 30 mins and gave me a loaner vehicle (without me asking for one) then promised to have me back in my car by 2:00 for an appointment downtown. Auto Check Elite kept all promises and gave me a very fair price to replace my brakes and pads.
Robin
Awesome experience! I needed a pre-purchase inspection for a vehicle from Carmax. I was in a time crunch and called around to other mechanic shops but they could not accommodate. Auto Check Elite to the rescue! Get this...I was seen same day within two hours of my call, given a price upfront for service, greeted upon arrival...offered beverages and afterwards, the owner personally sat down with me to discuss the diagnostics report. Wow! Customer Service here is unprecedented! On top of all that the decor is the coolestlike the NASCAR bucket seats in waiting area. Best place for automotive peace of mind.
Melanie Hewell
Auto Check was absolutely the best. My daughter-in-law and I were traveling through Katy on I10 headed to Baton Rouge, Louisiana when the low tire warning light came on. We pulled into a parking lot and could visible see that the drivers side rear tire was close to flat. We started down a side road to try and find a gas station to air up the tire to get us to somewhere to fix it. We just happened upon Auto Check, so pulled in at 4:45pm. They looked at the tire immediately, found a screw imbedded, removed it and fixed our tire. We were back on the road by 5:15 and they refused payment. The service was impeccable and I can’t say enough to thank them for their help. Thank you Auto Check Elite!
Todd Burnell
Awesome staff, honest work, no hassle, and they even gave me a ride home, 25min, and picked me pack up when it was done.
Lorissa Lowry
I took my car into Auto check elite, I'm from out of town and when my cars check engine light came on while driving to my grandmother's house I didn't know what to do! I stopped in there on a Friday afternoon about 2 o'clock, Jessica the service writer explained he diagnostic procedure and I was more than happy with there findings. They diagnosed the issue, got he necessary parts and proceeded with the repairs. It was getting late but Everyone was more than welcoming and helpful. They stayed late just to help me get back on the road. Thank you again.
Joseph Flores
I had an alignment issue that another Repair Shop was unable to fix. Even after several attempts at trying to fix it, it almost seemed to get worse. Thankfully I was referred to Auto Check Elite and they were able to fix my alignment problem with no problem at all. They have a very clean showroom with plenty of comfortable chairs and a very professional team. In the past, going to an Auto Repair shop would give me the same anxiety as going to the dentist. Not with AUTO CHECK ELITE, I have been back several times and will continue to Recommend them to anyone who needs Auto Repair. Thank you AUTO CHECK ELITE!
Chad Allen
My first visit was a great experience. Was able to fix my car in one day. Plenty of bays. Staff was friendly and knowledgeable. I will definitely be going back. Hope to give 5 star review again.
Phillip Hamm
Alex did a great job in helping me out this morning. Took the car in and he got everything that I needed fixed, handled. Matthew has done a good job with this shop by employing great people!! Highly recommend!
Patty McCoy
Auto Check Elite is the best auto repair in Katy and Houston area. Matt and his team are top notch - very professional and customer oriented. They use the top of the line equipment and are fast and accurate and they don't oversell you. They let you know what your vehicle needs and give you the opportunity to decide what is best at the time. Give them a try, you won't be disappointed!
Ted Kelly
This team are tops in mechanics. True gear heads. They have been handling maintenance on my truck for several years now and also just did the inspection on my motorcycle. Everyone is courteous and responsive. A team you can count on and trust,
Milton Chaves
Matthew and the Auto Check Elite team were a pleasure to deal with. Quick background - Unfortunately for me my Range Rover Sport engine was deemed unrepairable after being diagnosed with a worn piston rod ring and worn crank shaft bearings. Only fix was to get the engine replaced. After getting an outraging quote from the dealer I went on the search for a 2nd opinion and alternative options.
Decided to try Auto Check Elite following numerous recommendations. Ultimately ended up having the engine replaced for an OEM, rebuilt one for 1/3 of the dealer's cost. In addition, the engine replacement came with a 3yr/36k mi warranty, which ended reiterating my decision to give the work to these guys.
After all said and done, had the vehicle back within a reasonable turnaround time and is currently driving just a well as it did before the engine failed. The shop is very clean and I left impressed by the people, capability, professionalism and price. Happy to say that they have found a new, long term customer and I highly recommend them to others! Cheers.
Loy Foster
I've been doing business with Auto Check Elite for two years now. I take my Acura there and my granddaughter's Honda. Their service is excellent, their prices are reasonable, and the people really make you feel that your business is appreciated. I recommend them to everyone.
Robin Dickey
You know when you buy a product or schedule service sight unseen and ponder how wise of a decision you've made? Well, I'm extremely pleased with my decision. Purchased special order tires for my sports car and scheduled installation without stepping foot inside the shop beforehand. They were friendly, punctual and professional. The shop is spotless and the customer amenities are top notch. Fear not, my fellow drivers. You'll be pleasantly surprised. Oh, and make sure to take a photo behind the wheel of the 2014 Morgan sitting in the waiting area. The service advisors will be glad to snap the pic.
Matt Irick
First class service as always! Dropped off, got evaluated and repairs were made within a day. Love going here.
Aaron Loya
After having a bad experience at another shop that managed to ruin my engine, my insurance suggested auto check elite since they trust their work and I couldn't agree more.
Christina and Matthew have always been there to help even if need be with a loner vehicle for the day.
They're an excellent shop and I would highly recommend them to anyone.
Dana Dawkins
Matthew and the gang have taken fabulous care of my two vehicles! They have gone above EVERY time and made my life so much easier, even while dealing with "painful, but necessary" repairs. I love Auto Check Elite, Matthew, Christine and all of the rest of the crew. Only people I will ever trust with my cars.
ali mostaghimi
Best auto service shop I have ever worked with. Best customer service and all around knowledge. They go above and beyond. I only trust my high end vehicles to this shop. I trust them more than the dealerships when it comes to getting things done right.
Susie Vannet
not only did he help me fight the insurance company who wanted all brand new factory parts (thereby increasing costs for ME), he gave me a loaner car for free (just had to return on a full tank) AND helped out with my deductible. This guy rocks, as does his whole team. They are on the same page, get quality work done in record time and kept my husband and I posted . My "new" 2013 honda civic has never looked better!! thanks! and cool inside decor :-)
Lauren Kumar
The two times I have been here have been nothing short of fantastic. The staff have gone out of their way to be accomadating. I wish every auto shop were this way! My husband and I will definitely continue giving them our business in the future. :)
D G
Exceptional customer service, and fair prices. Matthew and his team of caring professionals will make you feel like family! You can trust your vehicles health to the professionals at Auto Check Elite!!
Phillip Robinson
I take all of my vehicles here for alignments. On my most recent visit, I noticed a very small chunk in the front end after my alignment. They put it up on the rack and allowed me to supplicate the noise. It ended up being a very small amount of play in the tie-rod.
Ian Dutton
Alex and the team at Auto Check Elite are very helpful. Our CRT transmission went out on our Nissan Sentra after only 90k miles. We got a price from the Nissan dealership and Auto Elite, Auto Elite beat the price from the dealership right away. Not only did I get a good price from them but they did an amazing job of putting it into my car.
Charles M.
Matthew and his crew are amazing! From checking the vehicle in at the front desk, to picking up my car and running me through the work done, I can recommend this shop to everyone. Bring your car here and you will receive top notch service
Manuel Cantu
I have been doing business with them for over 10 years. They have the best service along with the best prices. The staff are extremely knowledgeable and very courteous. When I need auto service repairs Autocheck Elite is the only place I go to and you should too.
Amanda
What the best place! We will for sure be going back to keep our trucks running well as they are older trucks, and update stuff in our trucks. I had a evaporation system for my truck go out which caused water damage inside my truck too. They really fixed problem and cleaned what they could until we can get new interior. Next trip will be to get new interior/carpet. They had my truck done the following Monday after drop off that sat. Thank you guys! You ROCK!
Mason Elias
Toyota shop did not complete fixing the mirror when we went to get it fixed (mirror on passenger side camera wasn't working). They referenced us to Auto Check and they finished up the work for free. Matt, the manager, helped tremendously and the work was done very quick!
The entire staff is knowledgeable and extremely friendly.
Shalako S
After using a couple different auto shops in the area for my maintenance needs over the past few years, I've decided that Auto Check Elite is the best shop overall considering price and service. Both Matthew and Khrystina (I've worked with them more than other folks) really care about customer satisfaction.
The final determining factor in my choosing to use Auto Check Elite for my future needs was their honesty in reporting that oil dripping from my transmission was actually just overflow from the front differential (AWD vehicle). They confirmed correct fluid level in the differential and cleaned up the overflow free of charge. Previously, another shop in area had given me an estimate of $3000 to rebuild the transmission.
I would also like to mention that after my wife was involved in a collision on Christmas Eve, Matthew sent me a quote for the repairs before lunch time on the day after Christmas (first day shop was open after Christmas). Auto Check Elite performed the repairs including fender/paint work and returned the car to me two days after providing the quote. And, they gave my wife a loaner vehicle free of charge while they repaired her car (this was an out-of-pocket cash job - Insurance did NOT cover damages).
I'm very pleased with the service I've received from Auto Check Elite.
Ryan Hinton
Once you bring your vehicle here, you will never go to another auto care shop again. They will go out of their way to make sure your vehicle is taken care of without pushing for services you do not need. Hands down the best experience I have ever had getting my car serviced, it feels like an ///M car again!
Martin Adeo
Extremely professional, detailed and courteous, Auto Check Elite is second to none in Greater Houston. My BMW 750 Li "Individual" Limited Edition received a complete makeover, in addition to a major engine job and turbos-replacement. Matt and his team are the best in Houston, by far. I wouldn't hesitate to recommend this shop to anyone who cares about his/her car (honesty, quality, turn-around time and pricing), both domestic or import.
TXFireChick Brigitte
Dropped my Jeep off for an alignment and also asked to troubleshot some vibrating noise that came from the engine.
I have brought the noise to the attention of three other auto repair places and have asked each of these places to check my engine mounts but none of them where able to address what is causing the noise.
Alex, at Auto Check Elite, really listened to me and put in the request for a diagnostic check-up in addition to the alignment I originally requested.
Just as expected, both mounts needed to be replaced and the technicians did a fabulous job in performing the work. Although the repair took a few days longer than Alex suggested, it was due obtaining the mounts form the dealership as Alex was promised both mounts and then ended up only receiving one mount. Thus, Alex had to request the other OEM mount from a dealership in Dallas and had it sent overnight to the shop.
I was offered a loaner car for the day Alex thought the work would be completed. When he realized that it will take longer to receive the engine mount as it had to be shipped from Dallas, he offered to upgrade to a nicer loaner car, which I declined since I did not plan on driving a lot anyways.
I understand that it was not Auto Check Elite's fault that my vehicle repair took longer than expected and wanted to share that even with that, this has been the most pleasant and stress-free car repair I have ever experienced.
Even though their fees are much higher than my current auto repair shop's fees, I will fire my previous guys and take my business to Auto Check Elite from here on out! Alex kept me in the loop about the status of my repair and I truly appreciated his communication efforts.
Much to my pleasant surprise, the technicians even washed the interior and exterior of my Jeep!!! I would say the service and quality of the repair work is well worth the slightly higher cost.
I will definitely be back and I want to thank Auto Check Elite for performing such a great job on my Jeep. The noise is gone and now I don't have to drive around with loud music to tune out the annoying noise anymore!!! Excellent work, guys!
Oh, and I absolutely love the chairs in the waiting area!! My only suggestion for improvement would be is to offer the Nestle Coffee-Mate Original Liquid Coffee Creamer Individual Cups instead of the powder creamer or maybe even both. The liquid Coffee-mate creamers do not have to be refrigerated and in my opinion, make the coffee taste so much better. But that is just my personal choice. :)
Also, thank you to Jonathan at Discount Tire on Cinco Ranch Blvd. whom recommended Auto Check Elite when I asked him for a wheel alignment shop recommendation after he took care of my tires.
Keep up the good work,
Brigitte
Oswaldo Munoz
This place is awsome!!! The environment there is great. I'm really picky on who works on my cars but I can say I never have to worry about it with Matt and his crew . Khristina is always really helpful and friendly. I would recommend Autocheck Elite to all my friends and family. They have a customer for life.
Valdemar Duarte
Great customer Service!
This has been the smoothest and best experience in a auto service center I ever had. To quickly dissect the experience:
To my surprise I was referred to Auto Check by a nearby Collision Center for a small replacement in the center console inside the cabin of my oldie 2009 Honda Pilot .
Requested information on the online form of Autocheck and got my response back in a couple of hours (normally you do not even get response from other similar websites).
Estimate was given on the spot despite a very busy day (Sat AM.. you get the idea)
Replacement part arrived as expected and call to schedule appointment was completed.
I showed up without confirming the appointment nor prior notice and I was even offered a ride back home while the service would be performed. Great WiFi allowed me to work while waiting
I was offered a waiting time of 2~3 hours and car was ready in less than 90 minutes.
Great coffee selection!
I certainly recommend Autocheck for all your car needs both mechanical or cabin related
Thank you guys!
Greg H
Comfortable garage. Greeted by Apollo, a sweet/mellow shaggy hound. Christine took me on a tour of the garage after I got a cup of coffee (7am). Read about Mathew (owner) in a journal on the table. The guys probably have 200 years automotive experience between them. My alignment graphics were on the display in the waiting room. Top flight garage.
Gary Stone
Took my Mercedes in for an alignment check. Watched them on the screen in the lobby as they checked and adjusted my camber, casters, and toe. James called me to the counter and explained the before adjustment readout and what they suggested be done to correct. I told him to do it, make it right. They finished the adjustments in just no time, James called me to the counter to check out. The paper work included a printout from the HUNTER alignment machine showing the "before" and "after" adjustments settings. I hopped in and started down the highway and it was like driving a brand new car. I am very please with their work and will return back for all else my car needs! Thanks guys for a job well done, I am to say the least, very pleased..! Oh, and the staff, you'd be hard pressed to find more friendly, courteous, and caring guys...!
Jocelyne Rodriguez
Awesome Awesome!! I searched on Google for a place near my job and this place came up with stellar reviews. I came in on Monday during my lunch to get my inspection, from the start both Paul and Christine were extremely welcoming... then Apollo walked in and I was SOLD on this place! I was in and out within 30 mins. Will be coming back!
Mark Carroll
Matt gave me a tour of their new facility. WOW , the facility is state of the art, the tools and equipment are top of the line, and the staff is a high quality group able to utilize it. Work was done quickly,accurately, and for a very fair price. Keep up the great work, be back!
Ese Ebhomielen
Roger was very helpful and even helped me save money on new wipers. I would absolutely recommend them.
Nauder Bastankhah
The most honest place to have your vehicle serviced. The entire staff is attentive to your needs and very courteous. Rental cars available on site for extended service times (if desired). The shop is very clean and organized unlike any place you've seen. I am a customer for life and would recommend this Autocheck to everyone.
Carl Boutwell
Walk in 10/02/2017 with after market headlights and tail lights purchased from Amazon who recommended Auto check Elite for installation. was given immediate service and a loner while the installation was done. Asked for an estimate on repainting my vehicle . Was promised an estimate by e-mail or phone text. 4/02/2019, still waiting.
elizabeth lorence
Fantastic experience. You couldn't pick a better shop for your auto repairs. They diagnosed and repaired issues that other shops could not figure out. The owner, Matt is one of the nicest, and most honest people I've had the pleasure of working with. We will be taking all our cars and future cars here.
Veronica Zuniga
Auto Check Elite is the best of the best! The service is right out awesome! The staff is great to work with. Everyone there is so easy going. Every time I go there they gave me a detailed report of their recommendations. They are so informative and honest.
Drew Ebersole
They told me over the phone that I would not have to replace the brakes for the front two wheels of my truck but after further inspection decided they needed to be replaced. They called me back and told me they would replace them at no extra charge to me since they had already told me I would not need to replace them and said it was because “it was the right thing to do”. They will always have my business moving forward...
Kheang Ven
Great communication and quick service with good quality work. They took the time to point out issues on my car. They didn't try to sell me on the fix and were genuine about my safety.
Derly Trevino
I live in Katy pretty close, and for the 10 times that I have come across this team of extra mile customer service, every experience has been over the top. You dont want to go anywhere else. They let me borrow 2 cars, were fast, even sent a tow truck. 5 stars, if there were more stars, id go with 20.
Chris Gibbs
This place is the REAL DEAL! I was in from out of town and needed to haul horses back to North Texas in a few days but had a leaking seal on the front diff. They not only took care of the seal but also replaced a power steering pump and steering gear box, at my request, that I had planned to do the following week. Got me back on the road in 24 hrs! Very professional, genuine and everything promised was delivered in Spades! Thank ya'll for the great experience!!!
Dee Mathis
Very nice caring employees, khrystina and Matthew are awesome. This company is fair and do nit charge you for things that you don’t need. One of the only honest repair shops that I have ever been to. I will definitely go back for all if my car care needs.
Deborah David (Hatch)
I received GREAT service from this locally owned business! They exceeded my expectations on turn time by a whole day! All staff was incredibly professional and courteous. Thank you for a great experience from the initial phone call to drive out.
Anthony Scheff
These guys are great, extremely thorough, provided excellent service to get my car diagnosed and repaired properly. Couldn’t be happier to have a good garage near my house versus having to go to my dealership. Thanks again Alex and team.
Terry Carroll
I brought in my 2015 Lexus RX350 for a seat repair, they were able to give me an estimate to replace the leather that was messed on the passenger side from a fragranced oil spill. They were able to fix the leather with OE material. My car looks great!!
After they replaced the leather I asked about an oil change, they were able to advise me on the specific oil my luxury car called for and did a complimentary multi-point inspection. They advised me that my cabin air filter was getting a little dirty, I never knew how important that air filter was until one of the wonderful service advisors explained to me exactly what that filter does. Thank you Auto Check Elite for the wonderful service. I will be back for every oil change in the future! Y'all rock!!
Charles Carder
Matt and his crew are THE BEST in the industry. Very diligent and straight forward. Ilive their shop, it's a gear heads paradise. I'm a local business owner and I refer everyone to Auto Check Elite in Katy. I trust them to work on my prize possessions. They have a customer for life in me. Thanks Matthew.
Charlie
Steve Kelleher
Had repairs done on my daughter's car. A loner car was provided during repairs and the job was completed in a timely manner as quoted. Great people, great work! Highly recommended!
David Olson
This was my second time there in two months. Each repair was needed and justified by their mechanics. Car repairs can be expensive but trying to cut corners and save a few hundred dollars by going to another shop will be more expensive I assure you. I always leave feeling confident in the quality of work put into my vehicles repairs!!
Bridget Martin
My ML350 ‘brake lights fault’ alarm was coming on regularly and the Mercedes Benz dealer keep replaying the light bulbs but the alarm keep repeating. I talked to Matthew at Auto Check Elite and he told me that it was caused from a defective light module, a manufacturer defect in the model year and Mercedes Benz dealers knew about it.
My Mercedes Benz dealer refused to replace the module for free but charged over a thousand dollars to replace it. Auto Check Elite replaced the module for about one half the dealership price and I have not experienced any more problem with the brake light since. I would have given them 5 stars but there’s always room for growth 😆
Great job, Auto Check Elite👍🏿 Kudos to Matthew 👌🏿
Shaun Wolski
I have used this shop in the past and very much liked the service I received, however I was disappointed to discover that they don't install customer supplied brand new (unopened) in the box parts. I imagine the reason is liability/warranty, however I supplied the car I should be able to supply brand new in the box parts.
sean zamir
They changed my exhaust here, on my Lexus Rcf and they worked on my electric car as well. The owner Matt is awesome he even gave me his personal number if I had any concerns
Christopher Meade
Absolute best automotive experience I have ever had! Great customer service and the owner is genuine and honest. I will definitely be going back and recommend these guys to anyone in need of vehicle service!
steve lauber
Most places forget about customer service but Mathew the owner of Auto Check Elite takes it to the highest level. Pick you up, drop you off, wash your car, 3 year warranty on all repairs, and Mathew's personal promise to get it right if its the last thing his crew does.
Their onboard (21pt courtesy check) is second to none. Get ready... they will find plenty of LEGITIMATE repairs for you to consider but the difference is that they wont pressure you to get them all done on the spot. This is not a scam and isn't this what you actually want in a mechanic...preventative maintenance that addresses problems BEFORE something goes wrong that leaves you stranded on the highway?
Auto Check Elite is not inexpensive but they are less than a dealer and definitely stand behind their work.
Nate Woody
The team was professional and courteous. I believed they were experienced at fixing my alignment and brake issues. The work they did fixed my issue completely. However, their services were expensive.
Heather Howland
Helpful and very time efficient. With being a walk in I appreciated my car being worked on quickly. Definitely will be a repeat customer.
Takhir Mirzaev
Had to do state inspection. No lines. In and out in 25 minutes. Great service
Eric Morton
Excellent. Matt and his crew are the best. Trustworthy and honest. Quality work done in a reasonable amount of time for a reasonable price. A++++ won't take our vehicles anywhere else.
Omar Kefi
Excellent professional service. Knowledgeable staff. Clean location. It is nice to get your car taken care of and not feel like you have been mistreated or messed with. I will only go there for all my car service needs.
Keaton Toevs
This is by far the best place I have ever been I tell everyone about them!! They have always helped me from when I wrecked my truck to when I needed to get a re alignment today they got me in and out in seriously about 30 mins! I'd recommend them to anyone!
Aaron G
Would give more then 5 stars if i could. This shop is top of the line. Coolest waiting room I've ever seen, if you're a car guy you'll love it. The staff is extremely friendly and knowledgeable. This is an auto shop run by car enthusiast.
Angus Pollard
I am thrilled that Matthew and his Team are opening another shop in Katy. They will provide excellent work and customer service to all that visit their shop. Good luck to you guys with your new store, and looking forward to bringing my vehicles to you!!
Rachelle Sanders
Such great service, blew me away and was so much better than other places in town. They also gave me complimentary maintenance checks and cleaned/washed my car after doing some repair work. They also have a dog in the lobby you can play with! 😊 …
Jim Hester
Hunter Road force balancing and alignment (latest and greatest, state of the art equipment) on my '92 Acura NSX. Beautiful and very clean facility. Very helpful staff and courteous. Excellent job and performed timely and professionally. Highly recommended!
Chris Rodriguez
The experience here can't be described with words. Everything is spot on! People are very helpful, the waiting room is dank, coffee taste great. All around perfect one stop shop for your vehicle to be honest.
Manni Dwyer
Wonderful experience. Alex took care of my car then I sent my daughter with hers. Kept me informed step by step. If you want customer service go there - I will be back.
Poyan Rafiei
I have been going here for the last two years to service my BMW 740i and my wife's Lincoln Navigator. The folks here are very honest with fair prices. I highly recommend them.
Alan Moore
Great service. Very professional. They helped me out with a new part for my vehicle in a timely manner that the insurance did not want to pay for. James was the gentlemen who helped me. Very nice guy.
Jessica Weah
Went here to break a lug nut off which I didn't have a key for. The service was great and extremely quick. will definitely come back whenever I need something done on my truck. thanks so much!
Haley Hausen
Recently moved back to Texas, and needed my car inspected before registering it. They provided great customer service and were very helpful. The pricing was also decent.
Wyatt gaming 9956
Fantastic auto shop/auto museum! Unfortunately I had to use Geico due to person who hit me. Matthew and his staff made things right and went above and beyond to fix my truck even though Geico is giving us the runaround. Which supposedly is par for the course! I can’t thank this shop enough finally a honest do the right thing and extremely knowledgeable auto shop owner. I have found my families auto shop from here on out. Thanks again!
Tyler J
I revoked my previously poor review because of their outstanding customer service. Because of some minor errors, I had left the store less than pleased. After reading my review, James made an effort to contact me to understand why I was upset and how they could make it better. James made a point of saying every customer should be driving out of their shop with smile on their face. He invited me to come back the following day so he could correct the error. James went beyond what was expected. Their professionalism and integrity earned my future business.
mary wells
From the first phone call for an appointment, the staff Christina and Alex were professional and knowledgable.
The service on my vehicle was comprehensive and done in a timely manner. The prices are comprobale to the dealer...although the service way exceeds.
Meshi M
One of my close friends recommended the place to me and although it iwas a long distance away from where I live after getting there and experiencing it first-hand i can say that it was worth the trip. The level of professionalism and care that they provide is phenomenal to the point that I felt that I will be taking care of and I don't have to worry about anything and they delivered on everything that they promised and then some.
Catherine Moffett
Absolutely the best service in town! We don't trust our cars to to anyone else; they always provide excellent, well priced, and timely service.
kls 17
I was referred here by discount tire. The location has a very friendly staff and is very clean. They called and kept me updated on the status of my vehicle. They also offered a complimentary shuttle to and from the location.
I will return here for future car maintenance needs
princess habibi
Absolutely thrilled Matthew and his team are here to serve the Katy area. Looking for honest and accurate repairs? Trust no one other than Auto Check Elite!! Quality service, and personable employees.
Kevin Pina
Found my go-to place! Very friendly, competitive estimate, and I overheard the mechanics talking about a part for another customer’s car and safety and the quality of the repair was all they focused on. Rare these days. No wonder they are so popular.
losbv89
This place is beyond words!! Love the customer service and how they take care of their customers. Above all, the honesty in this business is why I bring my vehicle here for anything! They get to the root of the problem and go above and beyond to take care of my car! Love this place
Tiffany Elder
Staff is wonderful...hands down a 10!! Very trustworthy and they made me feel very comfortable with all the repairs. And they buffed out my headlight that was cloudy ❤️ THANK YOU!! I will be back 💯 …
Mohammad Hamdalla
Fantastic people. Genuinely hard caring team. They are the only shop I trust to fix my car. Thanks a lot for taking care of my car. I really appreciated.
Joseph V
Just moved to the area and was looking for a reliable and fair place for car maintenance. All the staff was friendly and professional. I appreciated that you could see the work being done from the waiting area. I would reccomend this place to everyone.
Michael Bartlett
What a rarity to find a shop that treats you right, does great work at a fair price and then stands behind the work they do. Auto Check Elite does all of that plus treats you like a valued customer in the process.
Devin Vierling
Very pleased with the quality, professionalism and honesty from Matthew and his team. Highly recommended if you are looking for a fair and honest shop to service your vehicle.
Larry Brendle
This place has the best mechanics in Katy. They are known for doing the best work on your car and doing it right. Top notch place...wouldn't take my car any other place. Highly recommended!
Christine Herman
Was there just for auto inspection. They tried to tell me I was due for oil change but they read previous oil sticker wrong. I only had only driven 2000 miles since last oil change & wasn't due for at least 3000 more miles. Never went back because of that & the inspection took way too long on a 2 year old vehicle.
Doug Henson
For the first time in a very long time, I actually enjoyed going to an auto shop. The facilities are clean and neat, and the staff are professional, friendly and inviting. My needs were quickly met, and I was on my way.
Vickie B
I highly recommend the staff at Auto Check Elite! Great crew and clean, modern facility. For a little extra special attention, make sure to ask for Michelle! She's top notch!
Shelby Ballard
I had a wonderful experience here, the staff is so friendly and knowledgeable! My vehicle was fixed in a timely manor and I was kept up to date with everything being done! Would highly recommend to my friends
Jason Yauch
Took my truck into get an oil change. Wonderful service, I really liked that they took the time to do a multipoint inspection. Thank you Auto Check Elite for such great customer service
Abe Arguello
Mathew the owner personally took the time to change my spare tire. He did not have to do that but knew it would help my family and I. It is evident that family and customer service come first at his shop. You won't be disappointed here.
Nick Patel
One of the best shops I have been to. Matthew and his team are excellent. Service and pricing is unmatched. Will be taking all my cars there now.
Claire Bowes
Friendly and efficient team, and a great atmosphere in the shop while you wait. Had a vehicle inspection done here and will definitely return and recommend to friends.
Khoa Hoang
Good guys. Everyone was friendly and helpful. Came in late Friday and since they couldn't get to my car until Monday, they gave me a loaner for the weekend as well as Monday to get to work.
Christian Garza
I went to this shop for my car's inspection and they were very fast about making an appointment and then taking in the car the day of the appointment so I could go to work. They valued my time and had the car ready when they said it would be ready.
Kevin Montes
These guys and gals are super professional,
very knowledgeable and communicate every detail, every step of the way! I will take my Jeep nowhere else from now on! So glad I found them! You will be too!
Tammy Hall
It's so great to go to a place with HONEST people!I got a quote for 280 for a front end alignment, they will do a great job at 130 !I will not go anywhere else for my car needs !Thank you so much!I will be back when I need oil change etc
Luis GZ
Outstanding service, their customer assistance is amazing, great waiting area and very good advices to keep your car in good conditions. Highly recommended.
Travis Gilley
Transmission problems. Limped it there Sunday night and left the keys in the drop box. Diagnosed Monday morning and ready for for pick up the next day. Thanks to everyone their. My go to auto shop from now on.
Egel Tacorda
This is the a car guy dream shop! I’m so luck to find this awesome shop with the best people and the best owner. Thank you sir Mathew🙏🏽 Keep up the great work! More power to you and your bad ass crew👍🏽 …
Melanie Vaughn
I was very impressed with this shop. I was greeted immediately and they worked on my car right away. They explained in detail exactly what they did and they were a lot cheaper than other repair shops.
Rachy G
Friendly welcome with helpful and honest recommendations for my car and situation. Would live to see more female interest magazines in the awesomely decorated and fun waiting room.
Ross Elkins
Excellent experience as always. They go above and beyond every time. They take care of all of our cars and the repairs are spot on every time. Great folks!
Salomon Gomez
Will definitely be back!! Hard to find a business that will tell you there’s nothing with your vehicle and not charge you even after about 30 minutes of looking into the “problem”, just tells me that they are honest and want to keep my business!
Nicole Palange
Know the owner well and am confident this new location will be as great as the others! Trustworthy people and beautiful facility! They will meet all your automotive needs.
Vicki Sanders
Always a great experience. They never try to upsell you and they thoroughly discuss what your auto needs prior to doing the work!! Highly recommend!!
Dayna Grunfelder
If you just so happen to hit a curb and completely mess up your suspension, these guys (and gal) can get ya all fixed up. Always friendly, always professional, and will educate you on your vehicle. Best Auto Check there is!!!!
Chris Bloxham
Great experience. Always explain everything they are doing and why. Never get the”taken advantage of” feeling. They are my prefered mechanic. Keep up the excellent work and service.
mitchell barajas
very good experience would recommend it to anybody. staff there is very kind and professional. prices to me seem fair and very fast service 100% will go back for all my mechanical needs.
Dominique Sanchez
Awesome staff that works here. Came here to get my state inspection done. A little more pricey than some places. But you get what you pay for! Would highly recommend.
Natalie Martin
I was very pleased with the service I received. They were able to fit me in for an alignment last minute. Very professional and courteous staff.
Barry Cresap
Did a good job with great customer service. The shop is run by car lovers that take pride in their work. Will definitely come back for additional service!
James Rush
Always a great experience at Auto Check Elite. Matthew and his team are prompt, knowledgeable, and honest. Recommended many friends and coworkers to them.
Rebecca Shelton
I came in one morning with a low tire pressure warning, they were super friendly to take me right away and get everything fixed up! Very professional and friendly!
Thomas Folse
I love this shop! Very nice service! My car had an exhaust leak and they got it fixed in no time! Would definitely recommend.
threattd
Auto Check Elite is always accommodating and the repairs are accurate and timely. It may cost a little more than others but I appreciate the confidence in knowing that it is done right.
John Stephens
We had a A/C repair as well as oil change and tire alignment. EXCELLENT service as well as a professional staff. Highly recommend Auto Check Elite!
Andriy Sabatura
You just can't get a better service anywhere else. Best equipment, best service, great atmosphere. Will not go anywhere else for my automotive needs. Definitely recommend.
Moe Rezaie
The new shop looks fantastic. You will continue to have my support and the support of my entire family as you have had for years. This part of town was in desperate need of a great shop! Thanks and best of luck!
Penny Dewey
Alex Strawder was so polite and kind. He repaired my GoGo Scooter for me and had me on my way in no time. I highly recommend Auto Check Elite.
Stephen Alford
** Excellent Location
** Clean and Well Maintained Shop
** Owner is Very Professional and Knowledgeable,
and keeps you well informed on all work to be
performed including Cost.
You're in Good Hands with Auto Check Elite (Katy)
Javier Maradiaga
I'm new to the Katy area and I decided to try this shop. I must say WOW! this shop is brand new it looks super clean and the staff is amazing! They gave me really great service! The owner Matthew Treated me with Respect and provided excellent customer service. I'm definetly comming back here for more service.
Dennis Urech
Great people, honest, excellent repairs and fairly priced. They also have loaner cars and that is also a huge plus. The dealer I used to go to didn't even have loaners
Joseph Liu
Came in for an oil change and inspection. Everything was handled promptly and professionally. They even fixed some rear bumper damage I had for free! Will be coming back here for as long as I'm here
Justin Miller
Employees very nice and friendly. Very straight forward on not trying to pull anything over your head. Definitely will be doing future business and referring my family and friends to them!!! If I could give 20 stars I would!!!
Arturo Hernandez
Thank you MATT for the opportunity of letting TexasPrideRecycling service your amazing and outstanding shop. We appreciate the attention to detail and professionalism from your team.
Brandi Barosh
This place is amazing! Everyone was eager to help me when I walked through the doors. I didn't feel pressure to do anything extra to me vehicle and everything was explained. You won't find customer service like this at any other place!
Tyrin Blakes
Highly recommend this shop to anyone having car issues!! Ask for Matthew Roayaee, he was amazingly helpful, very efficient with the timing of my vehicle being finished, and definitely a man of his word.
susan
Very impressed with the quality of customer service I received here at Auto Check Elite. Will definitely recommend to my friends and associates. Thanks again Jessica for your help!
Kristin Gestsdottir
The service was superb, personal and they kept me up to date on progress. Staff was very helpful and pleasant. I highly recommend Auto Check Elite!
Ben Armstrong
Very clean and appears to be well managed. I got a oil change and state inspection. I am pleased with the service.
ian hammer
Excellent service but deceptive pricing
Got a coupon that dropped the price from $130 to $100
They did not mention that there is a $10 shop fee that covers materials like rags etc.
When I mentioned it the representative said “ All shops have a shop fee we just put it on the backend“
I got better things to do than to haggle over $10 but if you give a discount and you don’t honor the discount then be prepared for a bad review
Missed your chance at five stars
Brian Selig
They treated me and my car very well. You may just want an oil change, but they are going to check everything to make sure.
Cameron Tormanen
I met the team and absolutely loved them. I would highly recommend coming here for all your car repair and maintenance needs
robert anthony Martin
excellent service and repair services..auto check elite is customer service oriented and the shop is both clean and immaculate..they do a great job and are responsive to customers..i highly recommend them for any kind of auto or truck repair!!
Wendy Arevalo
Not only is this place not your typical shop, it is fun, comfortable, and has a very attentive and courteous staff. Would definitely keep them as my number 1 go to. Thanks guys!
Lee Lee Queen
I highly recommend this place. Quick and professional service! My go to for auto needs.
Kevin Scholz
Had an alignment performed on my Honda Accord. Super quick service and very polite staff! Would come back again.
James Cotten
Great job and thank you for walking me out to the shop and explaining all the work that was completed. This is a place that will go the extra mile to get work done and make customers want to return. Thanks again for your help!
Gracie Barra Champions
Autocheck has serviced all of our vehicles for years now and we could not be happier with the level of service the Autocheck Elite team provides.
Joseph Weah
They took care of my locking lug nuts when I didn't have the key. They were professional, did a good job and were quick.
Cody Parasco
I drive 45 minutes from downtown to have my car service at this establishment. The service is impeccable and the employees are just wonderful. Thank you guys!
Michael Mangan
They went above and beyond, did great work, washed my vehicle and provided a loaner car for the day. Highly recommend giving them a shot
Aaron Smith
Very friendly and helpful staff!
Barbara Hayley
I ordered tires tires on amazon these guys did install but amazon messed things up and auto check guys jumped through hoops to fix it, great job auti check as a business owner I appreciate you very much.
Amanda Niemi
This the only place I will let work on my car since I have moved to katy. They are the best. Great team ande so helpful. They are the best.
Clint Stanford
They took care of our car on time and kept us updated throughout the process. Will definitely be bringing my vehicles back.
Josh Schroeder
Excellent service and explanation, much better than any dealership I have been to. Very friendly staff, will definitely go back again.
Nick Perez
Coolest ppl I've had the pleasure of meeting very good customer service awesome experience for me and they did a fantastic job on my truck I highly recommend them
Nicolettegator Thompson
Auto Check Elite helped us with all three of our vehicles! They are wonderful to work with and do amazing work!
shantel kent
I have been going here for about 3 years. I always receive wonderful service. The staff is knowledgeable, friendly and courteous.
I would highly recommend them
Chirag Trivedi
Did my 1st inspection with them. Great staff fast in fast out with quality work. Will recommend to local community to check them out.
Felicia Stinnett
Excellent! They make an effort to please their customers! I am so impressed with their business so refreshing to see people who truly care and seem to enjoy their job!
Counte Pettaway
The BEST AUTO EXPERIENCE in the game! Hands down!!! Been going here since we moved to Katy and they opened. Matt and his team are the REAL DEAL,,,👍👍👍👍👍 …
Steve A
The staff at Auto Check Elite are knowledgeable and work with you to take care of your vehicle right the first time.
D Alvarez
Been my second experience with Auto Check Elite, I will have to give two thumbs up. Thank you and Keep up the good work.
Erick Castro
Awesome place and amazing customer service!! James really good dude!
Richard Whitworth
This place consistently impresses me. Excellent, honest service. Shouldn’t be that hard, but too often it is! They stand behind their work and go above and beyond.
CR
An absolute outstanding group to work with. Matthew and his team are exceptional, bar none. Quite refreshing in 2018.
Alexander Hanks
This is the best auto shop I've been to. The staff is very friendly and knowledgeable. I was completely satisfied with the experience.
Stacey Eddy
Dropped off my truck for an oil change. Staff was super friendly and helpful. Definitely returning.
Life of Y
Thank you Team ACE! Tire balancing did the trick! 911 glides again. You get seven stars. Google can only show 5 though, sorry!
Cassie Donley
I had a wonderful experience here when i took my car in... staff was friendly and they let me know what was going on with my car and what they fixed every step of the way....i recommend this place to each and everyone...thank you guys so much...
Miguel Laxa
Clean place, very fast inspection, unique and comfortable waiting room. Would go back.
Lamberto Parulan
Top notch shop and crew, highly recommend for all vehicles including those that are modified.
Wrinnie Lay
They are very reliable and do awesome work. They are always so family friendly and welcoming. I would recommend this place to anybody!!
Ginger Edge
Their stuff and service is definitely hands down best in town that should be there new motto if you want it done right and you want it done at a reasonable price go to auto check Elite and nowhere else
Leslie O'Brien
I love the atmosphere and the staff! They were very helpful and I even learned a few things from them. They are my go to place for sure!
nima Aghamohammadi
I think they opened this location recently but they are really friendly and
Fast , i was thinking it's gonna take long time because i saw couple cars before my car but they surprised me .
Teresa Russell
Auto Check Elite is our FAVORITE! The staff are always so kind and friendly and they always get the job don’t FAST.
Hanging out with God Fafowora
Roger was excellent 😃 …
Jennifer espinoza
I have been taking my vehicle to Matthew for over 10 years! Not only do they personalize the service, you vehicle will be in tip top shape!
Joe Pesola
Great place to have any service work done. Very professional staff and service was excellent! Would highly recommend to friends and family.
Bryan Mullen
Best auto shop in town. Great experience and great service people to go along with it. Well recommended.
Jeff Johnson
Great service, facility using latest tools and equipment. Friendly and knowledgeable staff that enjoys their work and working together.
Thomas Hildebrand
Very professional and knowledgeable! Fast and quick service, I will be coming here over Firestone for my next vehicle maintanance!
Zaka
Walked inside and got greeted right away
Very friendly and respectful staff
Got car Inspection done pretty quick
Walked out with pure Satisfaction
Life is good 😌
Samantha Schlanger
Had a great experience. Staff was very professional and courteous. Met the owner of this location, and he was very nice and proud of his establishment.
Stephanie Mauboules
Michelle was very helpful and knowledgeable! Excellent service!! Would definitely recommend for your car needs!!
Lisa Utay
Great service and I appreciated the loaner car! Having my car serviced didn't have to disrupt my entire day, thank you!
Shayla Harvey
Came for an emissions check, guys were friendly and quick!
Linda Sheffield
These guys are great and they have the best interest of the customer when fixing their vehicle.
Marlo Haas
Very friendly and efficient - happy to explain anything I wasn't sure about and able to fit me in right away. Will definitely be using them in future.
Carlos Sisso
Looking forward to continue my trust in you and your team and receiving the same quality of work and at the same reasonable prices as today
Carlos and Liliana Sisso
Randy Randermann
They went out of their way to help my daughter jump her dead battery so that she could drive it in. They then proceeded to install a new battery and resolve other dashboard notifications.
Account Postion
Excellent service! Alex was so pleasant to work with & work on my car was very quick
Trinity Hutchings
Loved this place! Took care of my concerns in a timely and efficient manner! Had a broken rack and pinion that they replaced effortlessly!
Tiffany Savory
Great experience and great customer service. Highly recommended for all car repairs and maintenance.
Britt
They are very professional and polite. They did very good work and in a timely fashion. I plan on coming back again!
Christian Kay
Everyone here was super friendly!! They made all of the right recommendations and the service was quick. Will be coming back!
Duane Crawford
Best shop and staff I have ever been to. If you haven’t been here, you haven’t experienced this level of quality and service. It is what all shops should strive to be.
Robin Leufroy
Very professional and fast service. Did a great job on my alignment!!
Kim Adkins-Greene
Loved the quick and friendly service! Will certainly be bringing my vehicles here for future services.
robert schneider
Awesome customer service. They are the only shop in the Katy area to be able to align a dually. Thank you.
Bukola Kayode
Christine was quite helpful (thanks again) The work was done well and on time! Would use them again. 👍🙂 …
Isaac alanis
The guys at Auto Check are great! Highly Recommend. Great to have them in the Katy Area
Antonio Machado
Friendly, considered, professional, educating, cost-effective and highly reliable. More than what demanding customers can expect!
Hunter T&T
These guys are always friendly and on time with what they tell you. Great shop, Great people!
Steve Weidenheft
Great place for dependable diagnostics and a better warranty than my dealership
Veronica Compean
Love this place! Best customer service out there! Fast service! Honest and friendly people! I will be back for future services.
Surendar Reddy Bolleddula
Very promising and good customer service. This is going to be our go to place for any car issues
Yasar M
These guys are great. They have all the right tools, knowledge, and awesome customer service.
Everett Ray
Very friendly and very efficient. They have always done good work for me.
Howerd
They do good job with my car and so nice to everyone.
Heather Weathers
Great place to go with a sick car. Staff was excellent, and the repair job was great!
Michael Buchanan
Always a pleasant experience, friendly staff, awesome shop dog! Speedy service, love this shop.
Taylor Whetzel
Great customer service and an awesome shop. Definitely come here if you need anything done.
xc pipeline
State inspection. I've had other services here with another vehicle and service was excellent
aaron hooyboer
Vehicle inspection done here quick and great service would recommend
Randy Horsak
Very professional, clean business environment, they are very service oriented, relate well to customers. A+.
Dmitry Kulakov
Fast, reliable and outstanding quality service. Staff knows and loves their business and customers.
Brianna Russell
All the employees are super kind and helpful. You're definitely paying for quality work!
Jeremy Scudder
Friendly customer service! Helped me right away. Fair price and open on Saturdays plus...
James Miles
All personnel were very professional and knowledgeable. I will recommend Auto Check to everyone I know
Mistie Dipuma
Great service! Awesome staff! Highly recommend. Keep up the good work guys!!!!! :D
jase donner
Best place in the land. Great crew, beautiful shop and amazing service.
Mark Newton
Without a doubt the best in the business. Always professional and always has the customers best interest at the center of the business.
santhosh louis
Excellent service..my MDX is very smooth now.. Appreciate Khrystina for the customer service.. will visit again.
Janet Bartlett
They rock!!! My car was in an accident and was fixed in a week!!! They are the best!!!
Kelly Paul
Great buissness ! Wonderful && helpful staff ! I rate this buissness Five Stars ! I will be back again. Highly recommended!!!
Jaie Locke
Matt is the man! I will never bring my car anywhere again! Thank you Auto Check Elite!
LaTasha Brown
This place has a very comfortable waiting room. The staff is very friendly and made the process go smoothly.
Ana Licona
Very honest and professional services. Highly recommend!!
Tracie & Marcus
Great customer experience and quality service! Very pleased with the care I received.
Naveen Davuluri
Matthew and his team are very friendly and accommodating. I would recommend them anytime.
Lacey Nolen
Unfailingly courteous staff! Have used them for the last 2 years and have never had a bad experience.