Reviews of Legacy Auto-Tech. (Auto Repair Shop) in Grand Rapids (Michigan).

Legacy Auto-Tech

275 Reviews

184 Comments

Auto repair shop

Car repair and maintenance service

2349 Kalamazoo Ave SE, Grand Rapids, MI 49507, United States

Description

Information of Legacy Auto-Tech, Auto repair shop in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Legacy Auto-Tech

Popular times

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Reviews of Legacy Auto-Tech

Emma Menn

I was impressed with Legacy's customer service. They were thorough and explained their repairs and recommendations very well so that even a lay person like myself could understand them. I will definitely go back there for any other future car repairs or maintenance.

Taylor Lewis

Originally came to legacy auto with air conditioning issues. They quickly and thoroughly diagnosed the issue, and were very transparent through every step. Not only did they address the issue, they were able find and fix a few other issues I was having contributing to the air. Very happy with my experience, thanks legacy team for being so kind!

Oliver Yared

I've used legacy for years, they are efficient, friendly and very accurate with quotes. They do free inspections during the time the car was in the shop notifying me of potential issues. I love supporting local businesses.

Dale Matthews

I was very impressed with Steve and the crew! They stopped what they were doing on a busy day to fix my tire that had a screw in it. Moved some cars around to get mine in and did a very thorough job with the fix, even taking the tire off of the rim to fix it RIGHT! Thank you!

Rachel Paris

Wonderful team! My car died and I had to get it towed to Legacy and I could drop my key off after business hours. They were great at communication and got my car fixed in one day! Amazing service if you need anything done!

Jim Dekker

Steve and the Legacy team continues to do great work for us. We had a unique situation and they were able to focus in, troubleshoot, and repair our vehicle well. They were great at keeping us informed. Their estimates made sense. We confidently trust them with our vehicles!

Kurty Devo

I just had my alignment done as well as the timing belt and water pump on my Odyssey. From great customer service to paying attention to the details to get the job done right, you really can’t ask for a better place to have your cars cared for. The staff cares and it shows!

Alex F

Had a great experience taking my car here for maintenance. Great communication, reasonable time for the work requested, and very detailed breakdown of what was looked at and what did and did not need to be fixed.

Christopher Smith

Very quick and communicative about everything to do with repairing my vehicle. Will always recommend this business!

Mark & Julie Stinton

Our car died and we needed to get it fixed before leaving on vacation. Not only did the Legacy guys diagnose it quickly but they had it fixed well before we wanted to head out. That included some great advice as to how much $$ would be wise to put into an older car. Really appreciated the honesty! We have been customers since before it became Legacy for a reason 😀

Peter Gani

These guys are great. I’ve used them now for probably the last 4/5 years? They are very personable and transparent. I have brought them several different and older cars over the years and they are always able to knock it out of the park whatever the repair! I’ve gotten to know them well and by name. They ARE MY mechanics! In fact, I recently moved from near there and now drive 23 miles and it takes me 40 minutes. I can’t say enough good. Thanks Andy, Steve and the rest of the gang. See you again sometime I’m sure.

Jack Conway Jr.

Andy, Steve and the guys are trustworthy which is #1 when spending a lot of money. Legacy has been in business a long time too. They also use good communication software so I can see pictures and descriptions of exactly what they recommend and why. I’ve been working with them for probably 10+ years and would recommend if need vehicle work done.

Jenny Walter

When your car dies along the side of the road it’s a terrible feeling. Legacy was professional, helped recommend an excellent tow truck and was quick and professional with their diagnosis. I was back on the road in just a few days and feel confident in the work preformed.

Amanda Benckhuysen

Legacy Auto-Tech was great. I appreciated their transparency about costs and repair needs. They were friendly, fast, and did a great on my car.

OrangeandBlack

Went there for the 1st time despite living near the garage for a decade! Customer service is high on their list! Very impressed with all points of our interaction! I will be using them in the future! Thanks Legacy! -Tom with the Infiniti EX35.

Christopher Jensen

I trust Legacy to treat me honestly and fairly, and have never been unhappy with the work. Plus, they carry AMSOIL which is very excellent.

Doug Foltice

I have used Legacy AT exclusively for many years. Honest, thorough and professional. Would not go anywhere else.

Benjamin Videtich

The team at Legacy is great. Big repair was reasonably priced (expensive but comparatively a decent deal).

Benjamin Brown

Legacy is very fast at getting my cars back on the road. Very happy with the services that have been done and will continue to keep going to Legacy.

Anthony Hood

their fast and busy but I never see the same car after the first visit. Must be they do a great job! also nice guys to just talk to.

Heather Medema

They did exactly what was needed, kept us informed along the way, and prices were reasonable. Very happy with their service.

Stephanie Carranco

My rear diff was leaking a bit. Got me in right away. Diagnosed the issue in minutes and charged me $0 for the repair since I had just had work done with them. LOVE THESE GUYS

Todd Cioffi

I've taken my truck to Legacy for several years. Customer service is fantastic! They are detailed as to the work needed, understand that nobody wants to spend more than he has to, and work hard to meet your "now I don't have a vehicle" needs. They given me a ride home before, and did double time when I needed my truck in the same day. I highly recommend Legacy.

Claudia Pimentel

Professional, kind, am super thorough and efficient. Had such a great experience here and will return for future maintenance!

Amanda Elmergreen

For the last 10+ years, my family has entrusted Legacy Auto (even when it was Jack’s before), with all of our vehicles. Every single time we have an issue, they go above and beyond to make sure our expectations are exceeded. I can’t recommend the professionals here enough. From assisting us with our old clunker cars and allowing us to leave them in the lot before being picked up by a junker, taking the initiative to notify us of a warranty through our local dealership that saved us THOUSANDS of dollars (even though they could have easily taken the work/money themselves), and finally, fixing a simple bumper problem the same day without hesitation, and not asking for anything in return. I believe character and integrity matters when you select professionals to handle your property. You would be making a huge mistake not to trust these wonderful gentlemen with your vehicle needs. We will be life-long customers.

Ben Vairet

5 star customer service. Andi and his team are trustworthy and do a great job. My wife and I have been going there for years and never disappointed.

Martha Staley

I was very happy with the service but the price for the oil change ($55) and diagnostic on my back seat not declining (another $55) was a little high. I decided not to have them do a diagnostic on the radio fuse for a $110. Also, I declined their suggestion of replacing the battery for $350.

Lance McFarlin

Great work at a fair price! They could have easily done additional repairs that I had agreed to and made more money but instead recommended I look into if the parts were under warranty. You’re not gonna find that kind of honesty just anywhere.

Paul DeBoer

I've been using Legacy Auto-Tech for 7 years now and have recommended them to others I work with. They don't upsell or push unnecessary services. They've talked me out of some services even as they said everything was good and would only waste money. It's hard to find a good honest mechanic, it just so happens this shop is full of them.

Suzanne Fournier

I can't always come here due to my work schedule, but if I can, I prefer to get my regular oil changes done here. Their pit stop inspection is very thorough, they take pictures, email you your inspection and give you a detailed outlook on what future work you need to get done. At one of my visits my service advisor even took me into the shop to show me something specific on my vehicle. Also, ladies, they DO NOT talk down to you. I highly recommend this place.

Bill R

Integrity is invaluable in my book. And experience with Steve at Legacy Auto can be summed in that one word. INTEGRITY. I'm not a local resident of the area but had my car problems with my car there while on loan to our son and daughter-in-law who live there. Last Thu it would not start, surprisingly since I had just installed a brand new battery two weeks prior....so I was prepared for an alternator replacement. But lo and behold, it was simply a poor connection on the negative battery terminal impeding a full contact for proper charging. They could have just replaced the alternator or faked a replacement and I probably wouldn't have known. But NO....they were HONEST. That was impressively respectable in my book. If I lived closer, I would send all my auto service work there. Thank you Steve and the Legacy Auto team. You guys rock in my book.

Gabriel Kleinschmidt

Legacy Auto was recommended to me by someone I know. I took my Subaru Outback 2009 to be looked as it was making noise when driving. They got me scheduled a few days later which was great ! I dropped the car off and Steve took a look at it and called me back really quick. We discussed the issues and he provided me an estimate of costs. I am very pleased with my experience here and plan to return in the future. They also have an excellent Covid protocol! Steve wore a mask while talking to me when I picked up my car and hand sanitizer is provided as well as clean pens when filling out your key drop card.

Chris Zuker

These guys saved me $5k after I brought in my Subaru Outback to diagnose a knock. They notified me of a class action lawsuit against Subaru that had extended my powertrain warranty to 100k miles, due to excessive oil consumption that could lead to said knock. I was at 99k when I brought it in to Legacy, luckily... This is something the Subaru dealer had never disclosed with me in all of my visits for various service, including when I brought the knock to their attention a year before this. Legacy advised me to call Subaru of America, and that a new short block should be covered under the extended warranty. Sure enough, after running an oil consumption test with Subaru, I am now getting a brand new short block at no cost. If Legacy had no knowledge of this lawsuit, I would've quickly rolled over 100k miles, voided my warranty, and been stuck with a bunk engine or a $5k repair bill. I couldn't recommend these guys more. THANK YOU, LEGACY! PS: What kind of beer do you guys like? I owe you a few!

Robert Duncan

Came out a few days ago to find my drivers side wiper did not work. It was snowing lightly and needed to use the vehicle for 4 hours. Called Legacy right away and Steve got me in the next day. Simple repair and it was ready by noon the next day. These have been my guys since it was Jack's Service. That's around 40 years. I've never left and theyt have always been outstanding in their workmanship and customer service. I recommend Legacy with no reservations.

Anna Norder

I had never been to legacy before, but I never plan to leave! My car was having some unexpected issues(as always), the guys got me in and looked at my car 2 days sooner than they had originally promised! I don’t know much about cars but Jacob was very thorough and informative when explaining the issues and what they planned to do to fix them. As a college student I didn’t have much money for this, they helped me prioritize my repairs to make sure my car was still safe and reliable until I was able to have all the work completed. It has now been 3 months since the work was done, my car is running better than before and I couldn’t be happier! The atmosphere was great and the guys were very welcoming and profession. 10/10 would recommend to all.

Jacob T

We have used this team of guys for years. They are the best. They are honest, they are up front with you, they are friendly, they are great mechanics who get the job done, and we have never had a single problem with them after seven years and two different cars. Do yourself a favor and use Legacy Auto-Tech on your next repair.

Maria Cooper

Rear brakes were done. Turned out I had to return to have some damage that was done while performing the job. Steve was very friendly and ready to hear what the problem was. He made me an appointment for the next morning and the problem was promptly taken care of. I recommend their services. 👍

S. Fellows

I went to Legacy for the first time since the change in ownership and was quite pleased. I had been using my local dealership for oil changes and other repairs. On one occasion I asked the dealership to check to see if an engine mount was loose because the car rattled. The dealership tech told me that the car was just old and maybe it was time for a new car. I took the car into Legacy for an oil change and Steve at Legacy noticed the rattle. The staff diagnosed the problem and asked me if I wanted it fixed while they were doing the oil change. I agreed and they had the car fixed in no time at a reasonable price. I could not be happier with the service. I will do business with them again.

Dan Ziegler

Legacy does a solid job of figuring out what is wrong, explaining the issue, discussing urgency and/or necessity of the fix, and getting the work done quickly and professionally. I have gotten their help with everything from oil changes to electrical system diagnostics to suspension repairs and have been satisfied with their quality work and service. Would highly recommend.

Katie Cooney

First time taking a vehicle here. I took it in for one issue and they discovered a few other things that needed to be fixed. They provided a full quote with explanations and they were able to fix everything in the same day. Steve was great and spent time explaining things to me over the phone. I would highly recommend!

Levi Green

I have been going here for car repairs for around 5 years now and have not been disappointed once! These people are trustworthy—I never feel like I’m being shorted or scammed. Legacy has also done a wonderful job keeping their customers safe with good sanitation practices. On top of that, Everyone I’ve met here is helpful and kind. I’d recommend this place to anyone.

Amy Anderson

We've been using Legacy Auto-Tech for a couple of years now and have been pleased with their service every time. The prices are fair, their customer service is top-notch, and we appreciate the email communication with pictures of what repairs are needed.

Pete Scott

I've been a customer of Legacy ever since getting my truck back in 2014 and they're my first stop if I need anything fixed (being a '94 F150 with nearly 300k miles things are starting to pop up). I've never once felt like I wasn't getting a fair deal or that they were giving me the run around, the quality of work the guys do is great and they stand behind it, and they've gone above and beyond for me and a few friends on several occasions - in my case I had to make an emergency drop off of my truck midway into taking my elderly mom (76) on a grocery trip. Being mid winter and almost a foot of snow on the ground we would have likely had to take a bus back home but without batting an eye one of the guys offered to give us a ride back to her appartment because we weren't far away. When my truck was finished later that afternoon he even came back to give me a ride to pick it up! Legacy genuinely is one of those friendly family businesses and I'm always happy to recommend them whenever I'm asked about mechanics.

Amanda Duncan

I love bringing my vehicle to Legacy for service! They are honest and hardworking. When I drop my car off, I always know it’s in good hands. 10/10 would recommend!

adam passorelli

Such a great shop. I’ve been taking our vehicles here for a while now and am always impressed with the quality of work they do and how professional they are. They always fix what is needed right the first time and are upfront and honest about any issues that are not necessary. If you’re looking for a honest small shop with great service then come to legacy auto-tech.

Matthew Bailey

I've used Legacy Auto-Tech for the better part of the last decade, my family only takes our vehicles to Legacy (originally Jack's) and we've never had a problem. The technicians have always been honest and upfront with everything from necessary repairs to the optional ones. They always look for the best way to keep my cars running in the most economical ways. I'd recommend Legacy to anyone looking for a genuine service center who won't hassle you into making decisions simply because they say so. There's no bullying here, it's all on the table with the team at Legacy.

Ryan Rooney

Very polite, easy to talk to. Took the time to speak to me with appreciate and explain what was going on in terms that I could understand. I greatly appreciated the upfront quote with options and prices for each possible outcome. Definitely would recommend. Definitely will be going back.

Alex Varner

Had them investigate a leak on my truck. Steve was very transparent and updated me along the was as well as provided options/estimates on potential outcomes from what they found. They were very trustworthy and I will definitely be using them again in the future.

Richard Morrow

Steve was very friendly and knowledgeable on my first visit for oil change. I appreciate the no pressure approach. I will return for more service on my car in the future.

Vicki Vairet

Legacy Auto and their crew are the best! They give a clear report with pictures of anything they inspect and are honest about what needs to be done “now” vs what “can wait”. Their work is always done efficiently and with great quality! Super trustworthy and kind!

Kenneth Bolden

Every vehicle I owned I brought it to Legacy Auto- Tech. It’s always good customer service a relaxed environment. I never had a problem with the work that was performed, the quality is always A1. Shout out to Andy and the rest of the gang at Legacy Auto.. Y’all the truth 💯 …

Kevin Soules

It’s always reassuring to have mechanics you can trust, but Legacy Auto Tech takes this so much further with professional, quality service and outstanding communication. Service is always fast and it’s easy to see that everyone at Legacy goes the extra mile for your vehicle.

Vito Solitro

Andy and his colleagues at Legacy Auto-Tech did an exceptional job with a routine oil change on my wife’s BMW 3 series. Reasonably priced, timely, and professional service. Also, Legacy took significant COVID-19 precautions to ensure that we could have curbside drop off, telephone payment, and even sanitized the keys in front of us. I would highly recommend this shop.

Mary Wolff

My elderly father has gone here since moving to GR 14 years ago. Has had excellent service. I brought his car in for one final check before giving it to my son, as Dad is no longer driving. The guys were SO friendly and truly cared about Dad's welfare. Highly recommend!!!!!

linda gordon

Great service. I was in and out in less than an hour. Received a great tip regarding wax on tires.

Nichole Jenks

They were able to get me in ASAP in the morning and I had my car back by close of business. Very quick, reasonably priced, and very professional employees. I will definitely be bringing my car back for any future services.

Jack Conway

Andy and his guys at Legacy are a long time resource for me. Fair, upfront, and honest. Plus they have diagnostic technology that they share via email so there’s no guess work on what was done and why. Recommend.

Andrew Petersen

These guys are great! I have been there several times. Solid integrity. Information based. Communicate well. I'll definitely be a returning customer.

jon theis

I brought in a suv for a pre-buy inspection. I was very impressed with the professionalism shown by everyone at legacy Auto. They gave me a very detailed report on the vehicle, with estimates on how much the repairs would be and advice on how to proceed. I will definitely be coming back for all my mechanic needs.

Noah Coble

I was in a bind on a Friday afternoon and needed to be in Detroit in a couple hours. My break light switch stopped working and Legacy was able to get me the part and have me on the road in roughly half an hour. They were already working on several vehicles and were on their lunch break, but still managed to take care of me! I’ve been using Legacy for a couple years now and have never been disappointed, they do exceptional work.

Sharon Caldwell-Newton

I have always had top notch service from Legacy Auto Tech! Their team have the expertise necessary to diagnose and fix any problems I've encountered with my Subaru Forester. I highly recommend them.

Brandy Springstubbe

I patronized Legacy Auto-Tech for the first time this week, and I am highly impressed by the kindness and professionalism as well as the quality and timeliness of the service I received. I know I will be going back for some more work this summer, and I will not hesitate to recommend Legacy to my friends and colleagues.

Aubree Balgaard

My car died while I was visiting Grand Rapids. I decided to take it here based on the preliminary phone call I had made. Jacob was so kind to me over the phone - and that's what convinced me to bring my car here. The employees of Legacy Auto-Tech were some of the most honest, trustworthy, and knowledgeable people of the trade. They turned a frustrating, inconvenient event into a seamless, comfortable one. They knew their stuff inside and out, had comparable prices, and went out of their way to take care of me. I wish they were closer to my side of the state! I'd go here for everything! Cannot recommend highly enough. 10 stars.

Corina Jen

Legacy had great customer service and they were able to fix our car the same day when emergency repairs were needed. Thank you!

Vaughan Stevens

You never expect the unexpected. Just like you don't expect there to be someone there to help you if something does happen. After dropping my kid off at school on my "normal" morning routine I had a tire blowout while I had my 5 month old daughter with me. I coasted as far as I could and just made it to the corner right near Legacy Auto-Tech. Not knowing I had a blowout yet, I get out and look. Check for a spare, nothing. I ask who I now know as John," Hey, can I use your air hose?". He replied,"sure, pull right up.". He proceeded to try and put air in my tire. "Not holding air", he says. He then proceeded to jack the car up in the parking lot and asks me to check for a spare. I didn't have one. I didn't know what I was going to do from here. John walks away for a moment, comes back with a tire that is an exact for my car (God). Mind you, this is not a tire shop. He then says "hey man this should fit. We'll throw it on for you, no charge." The manager then comes out right before it starts to rain and says "come inside with your daughter, have some coffee we'll take care of you". After they were done they even parked my car under the car port to keep me and my daughter out of the rain. Great guys there. They didn't have to go out of their way and help, but they did. Thank you so much fellas, you have a new customer and friend in me and my family. Thank you, thank you, thank you for being a blessing and myself and my daughters super hero's this morning. 🙌🏽

Hannah Cluley

The General Manager and Owner both greet me by name every time I come for my oil change and they are the first place I call if my vehicle is experiencing any abnormal difficulties. Great, friendly staff and I have never had any issues with them. If I am confused on a service, they allow me into the garage to see what they are talking about. HIGHLY RECOMMEND!

Michelle Hachmann

Steve was extremely helpful, courteous, professional, and Legacy did the necessary repairs in a timely fashion. I would highly recommend Legacy Auto to family and friends.

Brandon Krout

I've taken both of my vehicles here for work and each time I couldn't be any happier. Very friendly and willing to explain anything that you've got a question about. Great shop and a great group of people. Definitely would recommend for any type of work.

James Feehery

I just found the best Auto Repair Garage in Grand Rapids! It's Legacy...I was having electrical issues that 2 other places could not diagnose. With Legacy's team, they got me in quickly, discovered all electrical issues, including the power drain. I want to thank them for making me confident that my Grand Caravan is ready to face winter without concerns...they truly care about doing it right and polite! YOU WILL NOT REGRET WORKING WITH LEGACY ON KALAMAZOO AVE. THANKS AGAIN GUYS!

Steve Farran

Great place to bring your car. They kept me up to date on the status and made sure things were done right. Very good price for all the work they did. I couldn't be happier. Highly recommended!

Brett Vander Tuin

Great service, they are knowledgeable and communicate really well. They also are able to get most repairs done the same day. The old place I used to send my cars always had to have the car overnight.

Aviv Karni

My girlfriend and her family get their cars serviced here and I was surprised at how well this shop communicates. An email is sent with clear explanations of problems, pictures, and estimates. They stand by their work and honor warranties without any question. I'll use them myself in the future!

Dan Derbes

They were very helpful at the last minute. I needed my AC fixed before a long drive, and were able to get me in that afternoon for a diagnosis. Turns out all I needed was Freon, so they took care of it quickly. Most places I called turned me away because they were busy, these guys were busy but helped me anyway.

Alissa Vidro

Jacob and Andy are the best! They are excellent communicators, extremely knowledgeable, and explain everything using language that is easy to understand for someone who knows nothing about cars. They truly care about relationships and quality work. I wouldn’t go anywhere else.

Philip Douthett

My SUV was blowing cold air while it was cold outside. Basically, no heat! I dropped it off in the morning, they called 6 hours later saying that it was completely done and working like new again...for about $30 LESS than what they quoted me. Hey, cheaper than expected and now I have hot air again and I don't have to drive around freezing all winter - I'm happy! Thank you!

James Hoppough

They all went above and beyond helping me with my truck. I would recommend them to anyone. Thanks again Jim

poky poo

The stay were all very informative and very respectful. I feel as a young car owner that I know what is going on with my car for the first time which feels great! They are very patient and very affordable. This is my go-to place for any car issues/information.

Jake Holst

Came here for some work on my Subaru. It was repaired in a timely manner for a fair price. It was very easy to do business with Andy and his team

Laura Gabbert

Andy gave us an honest and thorough evaluation of our truck. Provided pictures and video explaining the issues. I appreciate Andy and the whole crew at Legacy. Will use them again in the future.

Paul Reinhardt

Taking into consideration all the different kinds of weather we will have this summer, I suggest you consider a customer waiting area outside, under the roofed area where the gas pumps used to be. Perhaps as important, you might want to make clear in your online sign-up form that for those wishing to wait for their vehicle that you have outdoor seating available under a roof. Paul Reinhardt Of course, only you know how many people actually want to wait for their vehicle. I would suggest, however, that those waiting had no other option and didn’t want to take any of the three of you out of action by driving them home and picking them up. P

Patrick Madole

The guys always do a good job. Price point up there with dealership but in the neighborhood and like supporting them.

Karen

We heard about Jack's from a friend, after we moved to Grand Rapids, and have been very pleased with their service. They go the extra mile to get a good price on parts, and do quality work. We have found them to be trustworthy and highly recommend them.

Aleta Wells

I can always rely on quality, professional service at Legacy.

kdsrn7

I'd never taken my car to Legacy before today. Needed a light bulb changed. Called to see if they could do it and they said they could. Not only did Andy change it, he didn't charge me! I've never met the guy in my life, but he just got a new customer. Thank you, Andy!

DeShawn Madison

Great place, quick service, very detailed about car services and problems. Check them out. I highly recommend. They have been working on my families cars for years.

Les Jensen

The guys stayed late to knock out a much bigger job than planned to replace the air conditioning lines on my Explorer before a holiday weekend and throughly explained all of the work that they did. I will definitely call them again in the future!

Jason Nebbeling

Just like to thanks all the Professionals !! At Legacy Auto- Tech for all there Professional service !! They are fast and friendly and highly detailed on there work. Thanks again for keeping Jays Lawncare on the road safe.

Raechel Hines

I would highly recommend bringing your vehicle to Legacy Auto-Tech. I had a brake issue that popped up abruptly but they were able to get me in and out in the same day. Great guys and very professional!

Mary Ann Alliston

Was able to make an appointment at the time I needed and wait for my service to be done. Waiting room super comfy. Great service, I've been coming here for many years.

Steve Kirchhoff

Great service. Took really good care of me when I came in, was in and out with a row plug on less that 15 minutes

Melisa Stout

They gave friendly and honest advice for my vehicle. They really work on building a long term relationship with their customers. Had an alignment for my vehicle. Very satisfied with their services.

Cori Eagan

Legacy Auto is the only place we bring our cars for service. They are great guys, trustworthy, fair priced and do excellent work. You won't be disappointed.

Samantha Neddo

They were so amazing! Made my car a priority because I was leaving town and did everything in their power make sure it was done as soon as possible. Would recommend them to anyone!

Brooke Ponstein

Always a good experience. They provide updates and explain what they find and provide cost upfront.

Mike Compagnoni

Had these folks do some basic tune-up work on my car, was very impressed with the staff, timeliness of the work, and quality of completed repairs. Definitely a good group of folks to do business with.

Stephen Heintz

I trust these guys. Friendly/knowledgeable staff and fair prices. Our vehicle is now in tip top shape thanks to them. Couldn't have asked for a better experience.

Cordello Jordan

Did a thorough investigation into an oldie, gave me diagnostics straightforward. Communication was great, will work with them again… when I can get another car huuuu

Adam Mollhagen

I highly recommend Legacy. Staff are friendly, knowledgeable and take time to communicate with you about your vehicle. I've received quality work without a long wait.

Ian Wilson

They where scheduled a week out and I had my cv axle go out and they where able to squeeze me in and fix the car in a day. I have no words other than amazing and thank you!

Mark VanTongeren

Unlike some auto mechanics/dealers, I always know that Legacy will be honest and recommend the best course of action as if they are in my shoes (behind my steering wheel) rather than to maximize profit.

Lisa Kay Ruetz

I wouldn't go anywhere else! So professional, knowledgeable, and personable. They treat you like an old friend. And they are as honest as the day is long. I recommend them to all my friends.

Tyrone Young

Excellent Repair Facility!!!!!!Their expertise is umatched. Jacob was ontime polite and courteous. All questions were answered he was completely trans parent and I would highly recommend him.

Craig O'Neill

Andy and his crew are exceptional! Each time I visit they are so accomodating. They make my wife and I feel truly valued. I live near the shop and couldnt be more pleased to have them (quite conveniently!) as neighbors right here in Alger Heights!

Beryl Hugen

Absolutely the best place to bring your car for service. Honest, competent, and very knowledgeable about a variety of different makes of cars! This business is quality all the way!

Michael Raymond

I had a strange engine issue where the team at Legacy Auto-Tech went through a superior diagnostic process to identify the cause and provided clear remediation steps.

Robert

Legacy has taken excellent care of our vehicles for over 20 years! They always fit us in when we have an emergency!

Leonard Vander Zee

They've taken good care of my old 2002 200,000 miles Sequoia from the start and do a good job of keeping it humming along.

Noah Judd

Excellent communication. Not pushy when I declined additional work. Very quick turn around time on the work. They are a little higher priced then some but worth it.

Jereme Lambert

Always a good experience at Legacy. Though it’s never nice to have car problems it’s wonderful to have a trusted team you know can handle it and that’s what I have with Legacy.

Leslie Schmalz

Honest, friendly service. I can always trust them to take care of my car.

Emma Carlton

Great business! I don't know a lot about cars, and these guys do a great job of helping me understand what's going on without any condescension. Highly recommend!

Glyde Hart King

General check-up after a long road trip. Easy to make an appointment. Affordable. Responsible. I am a regular!

Arjun Nair

I mean where do i start, im a young 19 year old who tried to fix for the most part all my problems in my car, i did but then ran into a fuse box, electrical problem that i couldnt fix from home so thats where i called legacy auto Right from the bat steve was very understanding he has amazingly cheap prices and high quality work. They fixed my wiring problem and got my car to start within the same day and they also let me know about other problems i had in my car that they recommended a fix this place is amazing and if you need your car fixed definitely go here i have a 05 mustang and they also have a tech there who is really good with fords overall 6/5 stars seriously they are kind there not rude they get to the point.

Anne Markaity

This was my first time here and I don’t know why I waited so long to try them out. The work was done on time, even less than the initial estimate and I was told about some things that will need attention eventually but no pressure at all to take care of now. I will definitely be back!

Jack Hart

Good communication and fair pricing.

Kevin M.

The exhaust system failed. Legacy provided a fair estimate and did the repair quickly.

Kevin Neumann

Fantastic experience! Quickly diagnosed and solved some brake noise and rattling we had for a great price.

Joe Mattson

Great, honest work. They were very straight forward in what needed to be done and thorough! Would definitely use Steve and the crew again.

Jim branski

Quality work competitive pricing I am very pleased

John Mosey

Legacy is the only place I take my vehicles. Jacob and Andy do an amazing job on our Subarus and I trust them to tell me what needs to be done, what can be put off, etc.

Adam Horos

I have taken a few cars here and they always do a good job at a fair price.

Kacy Houseman

Always our favorite spot to go if we have major repairs to make. Honest and take the time to explain what we need and what we could do without. Very professional always.

Kelly Houghtaling

Great workmanship! Great service! Never a bad experience with Legacy Auto-Tech.

John Despres

Great group and hard working folk.

Lillian Gritter

I love having a great mechanic within walking distance of my house. Even better that they always do a great job, are speedy and kind!

MARK OWENS

Excellent neighborhood repair service . Do the job right the first time.Flexible with drop off times no surprise parts needed.Local service the neighbors should be using.

Ron Pederson

As always I was pleased both with the quality of work and their clear communication regarding what needed to be done and what it would cost before my giving the go-ahead.

Brad Karsies

My go to spot for repairs. They are very knowledgeable, have reasonable prices, and care for both you and your vehicle.

Todd “Capt. Awesome” Lamer

This family run operation continues to offer quality services. I have been a customer for 6 years, they continue to still deliver.

Dan Borst

Andy and his trustworthy, friendly, professional team ALWAYS exceed expectations!! Highest integrity, exceptional service, reasonably priced!

Kyle Stout

Jacob, Andy and Mike, have provided me with excellent service, upfront and fair pricing. For honesty and professional service, there is no better.

Dan Anderson

For several years, Legacy always provides profession, fair, friendly, and timely service for my car and pickup!

Drew

Great group of guys over there at Legacy. Very informative and helpful! They do the job right!

Ryan Lake

Fantastic service, they always do a great job with our cars maintenance or repairs.

Jeff Sajdak

Always great customer service and honest appraisals and work done. Very pleased - highly recommend.

Terry Gabbert

Legacy Auto is always very professional. They are my go-to place.

Dawn Pylman

I’ve been using Legacy for several years and trust them with my vehicles.

Martin Lane

Jack's is a great place: they are honest and dependable. So rare these days! I recommend them highly.

Jeremy Schut

Really friendly staff and has helped us through a few different car issues now.

Clarice J Mckenzie

My grandson took my car for the oil change and was treated nicely.

Mike Elzinga

Great communication and honored a warranty situation even though it wasn’t necessary something they had to cover

Anne Witteveen

Friendly experienced staff, honest appraisals, quality work... I feel very confident every time I get work done.

Brian McGinness

Great service from a very knowledgeable group. They have become my main service group in the last year.

Zach Decker

With the kindness and honesty of the guys paired with the fast high quality of work at Jack's I will never go anywhere else again.

Victoria Hays

Very personable service and love the photos that breakdown the inspection.

Karen Nienhuis

My car's battery was changed quickly and efficiently.

Brent Terkeurst (Brent Terkeurst)

Can't go wrong here. Great staff and service. They will tell you what you need and what you don't. Also great turn around time.

Lynda Haith

Nice staff. They go the extra mile to ensure satisfaction. Thanks so much for skill and caring attitude.

Tom Vanderlaan

The guys at legacy are just the best!! Have recommended many people to them!!

jane Mccullough

They treat you like a friend. They are honest and have fair prices.

Jake Shaarda

I wouldn't take my vehicles anywhere else. Best in Grand Rapids.

R.Richard Sharp

Friendly, honest,trustworthy. Completely trust the team with my truck.

Taylor Anderson (TakoutPrism)

These guys were fast and professional. Great service for a great price.

Susan Guerra

A very special gem in Alger Heights. They work hard, are honest and quick.

Kelly Velting

Great communication, friendly staff, and timely service.

Scott Ferris

Reliable auto repair but requires appointments.

Sarah Bartman

Great shop! The staff is super friendly and they do a great job!

grinnerd

quick, easy, friendly, etc. Safety during COVID was great.

marty rhoads

The best tectnitions every the know what they are doing great service very friendly great service

just ducky

You can trust these guys. They wont make up fake stuff to try and squeeze money out of you.

dan dillon

AS always helpful, honest and just great people who do great work

Marie Mulder

Fast, honest, great communicators!

Tim Thompson

Got it done fast. Up front about costs. Nailed the estimate.

Denison Garrett

Very good service. Long time customer

Ahna Ziegler

Comprehensive, reliable, trustworthy. Not pushy.

Bill Tyson

Very trustworthy! Fast friendly service.

Sarah Stuitje

They are always so helpful and friendly. Highly recommend!

Chris Nienhuis

Good guys to work with. Great service.

Will Schader

They did their usual splendid job.

Top Speed

Great communication and timely.

Scott

Friendly personnel and honest pricing.

Michel Edward

Great place

Daniel Bedinghaus

Friendly staff, honest work, great place.

Christine Dekker

these guys are the best. period.

upland10

Honestly and peace of mind

Brandon Heyboer

Mike is an awesome mechanic!

Shawn J

Honest and very professional.

Brent Deb Wilcoxson

Excellent service and competence

Carrie Buist

Friendly, trustworthy, detailed

Tom and Carol Sinke

Excellent service.

Steve McCann

Great Service!

Larry Dieleman

Yes the people were friendly. They got to it when they said they would. There also is a 3-year warranty on parts and labor. A very satisfied customer.

Patrick McGlynn

Knowledgeable, capable, forthright — PLUS considerate, respectful and committed to serving. Keep up the good work!

Michael Larthridge

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