Reviews of Koenes Auto Body Inc. (Auto Repair Shop) in Grand Rapids (Michigan).

Koenes Auto Body Inc

230 Reviews

180 Comments

Auto repair shop

Auto body shop

5100 Patterson Ave SE, Grand Rapids, MI 49512, United States

Description

Information of Koenes Auto Body Inc, Auto repair shop in Grand Rapids (Michigan)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Koenes Auto Body Inc

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Reviews of Koenes Auto Body Inc

Aleksander H

Took my Porsche to Koenes after it got side swiped and backed into. Excellent customer service from Mike Netz. He did an excellent job working with me on getting exactly what I wanted. Just check out the pictures for the outcome.

Stephanie Rahilly

I'm the first owner of a 2019 Subaru Outback and over the years, I had two 'parked and unoccupied' collisions. I took the car to Koenes for repair both times. Both times, Koenes dealt directly with the insurance companies and advocated for me to get the proper replacement parts. They didn't cut corners, their work was incredibly detailed and my car looks brand new. They even took the time to wash/buff the entire exterior and tidy the interior. Great communication and customer service. I hope to not need collision repair services again but Koenes will be my first and only call if I do.

Fede Conde

Very professional, great customer responses, timely updates, all appointments and commitments on time. Jeff and Chris have both been great to work with as has their staff. I would rarely recommend any auto repair facility but Koenes has certainly been exceptional.

Aden johnson

My s6 got side swiped and these guys had my car in and out in 5 days! Extremely simple process since they worked through my insurance. Highly recommend them if you have an Audi!

deb dicicco

Very professional. Seen me for an estimate within 2 days of my accident. I lucked out, when all the parts were available! Trevor worked with my insurance company and I had my car back in 2 weeks! Thanks guys!

Al Vander Hart

Excellent service, Friendly staff, High Quality repairs and car detailing! They made the experience hassle free and delivered a car without issues after the repairs! Highly recommend this professional business!

Katie Isbell

Great overall experience Good customer service, polite and kept me up to date They did a great job working with my insurance company Getting a rental car was super convenient, enterprise will bring a car right to the shop And most of all, my car looks great after the repairs and paint!

Kelseay Fruin

My car looked brand new inside and out after Koenes was done with it. Highly recommend them!

Armando Diaz

Many places can fix up your car. Not all places seamlessly communicate and make you feel like you are their number one customer. Sam at Koenes is an expert on Tesla vehicles, and I have not received my car back yet but through this process I feel assured that my vehicle will come back to me looking brand new and mechanically sound. If you are looking for the BEST body shop in town, give Koenes a call.

A K

Unfortunately I have been in 2 accidents in SEVEN months. I was not at fault. Koenes has repaired my car both times. Their service, communication, and repairs are outstanding! They truly care about doing the absolute best repairs possible, and are so kind to each customer. Thank you Koenes!!! I highly recommend Koenes for any repairs!!!

Chris Schloemann

Great work and excellent communication. I was happily surprised that my car was completely detailed when I picked it up.

Josh G

Great experience! I scheduled an appointment to get an estimate for some paint repair on our Tesla after a garage door was closed on the front bumper. They looked at the scuffing during my appointment with me and thought they could buff it out. 10 minutes later they showed me the bumper and it looked perfect! They didn't even charge me for the repair. Everyone was very professional and I couldn't be happier with how things turned out. Thanks Koenes team!

crj2306

This place is fantastic. I had a recent accident, they got my vehicle in quickly and continued to communicate throughout the repair. Keep in mind my vehicle is 10yrs old from Florida, so no body rot or other issues with the body panels. Their paint harmony to adjacent panels was spot on, no contaminants in the paint on panels they sprayed, all body lines and gaps were aligned very well. For a truck like mine they showed that they are quality driven with their work. Worth mentioning that when I picked up my truck it was fully detailed in and out, a nice surprise. Great group of people to work with.

Patti Smeelink-Keim

Dropped off my car Sunday night and it was ready Monday afternoon. When I first brought it in for an estimate, I hadn't made an appointment but was waited on right away. The emailed me a quote within a few hours. Matt the estimator gave me options,. My car is 7 years old. Very professional business. I've used them a few times.

Jesse

Grateful for Koenes outstanding service. Jim was a true professional throughout every step of the process.

Lucas Fix

I had my 2020 Subaru Impreza worked on at Koenes after a fender bender that required some new parts and painting to blend with the original color. They did great staying in communication, and I got my car back good as new! They worked well with state farm and me on a couple requests with incorporating existing services and swapping alternative parts. If you want a body shop with an eye for detail and excellent customer service then Koenes is the way to go. Gary was a pleasure to work with.

Scott Nurski

I was recommended Koenes Auto Body to take care of paint damage on my 2 year old crew cab truck. They definitely lived up to my expectations! The paint work is excellent. The entire exterior was also detailed. The truck looks darn near brand new! Very happy with the results!

Amy Cashen

Estimate only today, however they looked at it more thoroughly than other places I have been. Professional service.

Erick Leininger

Koenes did a wonderful job fixing damage to our Audi. We chose them because they are an Audi-preferred collision center, which provided us some piece of mind that the repairs would be done right and with quality parts. Even though they were not a preferred vendor of our insurance, working with them was simple. Dan and the entire team were professional and communicated with us through the entire process. The repairs were completed on time and look great. I would definitely recommend them if your Audi (or any other vehicle) is in need of repair.

Celena Martinez

Very professional and they did an amazing job fixing my Kia!

Ernie Thomas

We had a slight run in with a deer. Our insurance company recommended Koenes since I work really hard to avoid crunching up my cars and don't know much about the repair shops in the area. The car looks fantastic. The lines are beautiful, and they went the extra steps to find a painter to match the pin stripping on the Saturn. Great service, top quality work. I don't want to have to see them again, but if Bambi can't stay off the roads I know they are there for you...👍👍👍👍👍

Kelly Doering

Wonderful place! If I could rate more than 5 stars, I would. Mike and team were extremely efficient in getting my vehicle in and inspected. They worked seamlessly with my insurance company to complete all repairs and get my vehicle back to me promptly. The work done looks amazing; they even cleaned the interior of my car! Highly recommended. Koenes Auto Body went above and beyond!

Clayton Vanamburgh

Didn't take our car off the road till they had all the parts to fix it. Then they did the repairs in the time they said it would take. Great job and good people. Highly recommend.

Bill Ireland

The best body shop in Michigan. There is really nothing else to say. Work is perfect and the staff go above and beyond to help you. Thank you Koenes for your professionalism and kindness.

Tone

Brought my C63 in and it left looking brand new! Highly recommend this body shop and Nathan made the whole process easy.

Thomas Munroe

The team and service at Koenes are awesome. They were able to get an estimate, schedule an appointment, and repair my car all in the same week. Not to mention they provided a ride to work from their shop. This is my second time doing business with them and should I need auto body work in the future, they will be my first choice.

Ellison Marshall

Stopped in to get a quote for my passenger door/ front fender because the door did not open properly. Still need the full repair but they were kind enough to do a quick temporary repair for free as I wait to set a new appointment. I would highly recommend them solely based on the customer experience, will update on performance.

Jacob Fershee

Hit a deer and smashed my grill,fender and bent my bumper pretty good. Safe to say my truck looks better now then when I bought it. And their communication with you is outstanding. Will definitely be my go to for auto body repair from here on out.

Nick Liversedge

Great experience at Koenes Auto Body after I reduced the deer population with my truck. One thing I value with anything auto related is convenience and Koenes made the entire process extremely easy and convenient. They did great work to fix my truck (as I'm sure many other shops are capable of) but more importantly they kept me updated on progress and made pickup/dropoff easy. Also, I was offered detailing services which I declined but was surprised to pick up my truck with both an exterior wash and interior mat cleaning and spot detail...nice touch! Thanks Koenes.

D H

I was referred to Koenes for detailed cleaning of my car. Koenes did a FANTASTIC job on my car. My car looks brand new. The employees are super professional. If you want a nicely detailed cleaning of your vehicle for a great price, Koenes is the place to go. GREAT WORK and super customer service.

Danielle Veldman

Definitely recommend! We had a driveway incident with our Volvo and we didn't want to make an insurance claim. We were looking for a trustworthy shop to do all they could within our budget. Mike walked me through several different quotes to help find a solution that worked for us. The work was both fast and excellent! I shopped around several places and Koenes had by far the best customer service. Glad we went with them because their guys are obviously skilled too, the car looks great. Hoping we never need it again but if so, they'll be the only shop we go to.

Julie Reed

Once again we were not disappointed with the service we got at Koenes Auto Body. Our brand new Chevy Pickup was side swiped and they went above and beyond Randy Bendy did the repairs and he did an awesome job. The truck was like brand new. Would definitely recommend Koenes, I have had both of our vehicles in for repair. We are very fussy and expect quality work. We were not disappointed, these guys were easy to work with, flexible with us and delivered excellent work.

Mandi Fox

I'm not one to post reviews but because of the exceptional service I've had at Koenes Auto, I feel they deserve some recognition. I've brought my car here twice for body repairs and each time I've received amazing service. Mario was extremely accommodating, good at communicating with me, and made sure everything was done well. We were always treated with respect and our concerns were heard. They also gave my car back nice and clean on the inside and outside. I'm very thankful and happy with my experience here. Would highly recommend.

Ethan Pomish

Best body shop I've ever dealt with. The process from beginning to end was as painless as getting your car repaired can be. Koenes had arranged with enterprise to pick me up from their shop and had a car ready for me to take when I got there. My car was completed on time and I was able to simply leave my rental car in Koenes' parking lot and drop my keys in their drop box. The repair looks excellent and the metallic red paint is matched perfectly. Koenes is one of the only places I would trust to repair my car.

Hayden Marlowe

I went to Koenes off a recommendation from a friend a couple weeks back. I stopped in for a quote and spoke with Jeff who was prompt and got me my quote quickly. They have just recently fixed my truck for me and did a terrific job on it. Can't even tell it was ever hit. What honestly made me write this review though is that when I got my vehicle back from them, it had been washed and cleaned inside and out. I so appreciate the little things like that and that is what makes these guys a cut above the rest. Clearly they are one of the largest body shops in the area and deservedly so. Great job Koenes team!

Amber Kendrick

I had my 2015 Tahoe repaired by Koenes and they did a really great job. It was hit in the front but now you would never know it. John communicated with me via email through the whole process and I am so happy with the outcome! Very reasonably priced and top notch work.

Scott B

This is the third collision repair done by Koenes for me (no I am not accident prone, people have a knack for running into me). My BMW was struck by someone else and due to the year of the vehicle it was close to being totaled. The car means more than anything to me and I could care less about get a check from the insurance company. Tom at Koenes went to bat for me with the insurance company and got it repaired. The work done by the technicians is flawless. They will not cut corners and keep you informed the whole steps of the way. My business partner recommended Koenes to me with my first collision work. I would not consider going anywhere else.

Michael Soto

Had a truck and trailer have a blowout on the trailers wheels and sideswiped and ripped out my rear corner of my bumper on my 03 Acura RSX-S A-spec. With this being my weekend/show car it was extremely important to me that I bring it to a place that could not only replace the bumper with a OEM bumper but paint match it extremely well as there would be tons of eyes on this car and with that I had heard about koenes from some car friends and the work they did DID NOT DISAPPOINT! Absolutely top tier paint work and made it look OEM! Included some pictures just to prove it!

Daniel Brooks

Koenes delivers with exceptional (Thank you John) customer service, competitive pricing, and outstanding workmanship! The paint match is flawless and my bumper looks brand new. Koenes Auto Body exceeded expectations from quote to payment. If you're in the market for auto body work, Koenes Auto Body has my highest recommendation.

Matt Rhodes

I don't normally leave reviews, but Koenes definitely deserves 5 stars. We moved to Grand Rapids recently, and less than a week after we moved, we were rear-ended by an idiot who was texting and driving. Because we hadn't changed our car insurance or registration over to Michigan yet, we thought it would be a huge headache and were going to pay out of pocket. We took our car to a couple different places to get an estimate, and took it to Koenes Auto Body last. We didn't have an appointment and didn't call in advance, but Mike Koenes Jr. did the estimate for us and e-mailed us the expected charges by the time we returned to our apartment just 10 minutes later. (The other body shops didn't get back to us until days later and at a higher estimated cost.) Mike encouraged us to reach out to our insurance and we were happy to discover that our damages would all be covered, and Koenes Auto Body worked directly with our out-of-state insurance adjuster without any hassle. They also arranged for Enterprise to drop off a rental car for us (a luxury SUV at a discounted rate that would also be fully covered by our insurance) and handled the return as well. When I picked up the car, it looked like new, was washed and detailed, and they included extra touch-up paint from what they had mixed to do the repair job. They even filled my tires up with air after noticing my tire pressure was low. I honestly don't have enough good things to say about them and I wouldn't hesitate for a second to use them again. Thanks so much, Koenes.

Richard Murphy

The experience I had at Koenes recently was one of the most positive I have had with a local business in a long time. Matt who did the estimating and followed up with me throughout the process was extremely professional and courteous, as were the front desk people. The finished product tells the story as I couldn't believe how great my car looked after being in a recent accident. I even received a follow up phone call asking if I was satisfied with my service. Five stars all the way for Koenes and thanks for a job well done.

Lisa DeGraaf

We brought our Tesla here for some bodywork after losing in a battle against a patch of black ice. They were very professional and returned it to us better than it was before we met the black ice. I would recommend them to everyone!

Gina Robertson

We took our BMW to Koenes after hitting a deer. We decided while it was there to also have them detail it. Not only did the repair look amazing with perfect paint, the whole car looked like new. Everyone there was awesome to work with and they were super fast. I highly recommend them!

Lauren P

My husband hit a deer and needed work done on his truck. Someone recommended we use Koenes, so we did. They did a fantastic job and made it an easy process for us. We will definitely come back in the future if we need auto body work done.

Kaylyn McAlister

Koenes is AMAZING. After I met with Tom I took my car in Monday and was able to get my car back within 2 days. Very professional and you won’t be disappointed with the work. You pay what you get for. Would definitely recommend them.

Erica Wisdom

John V and his team did a great job when I got into an accident with my work vehicle. They got me in for a quote immediately and then did the work quickly, making the car look as good as new! They exceeded my expectations and I would definitely recommend!

Carol Wixom

Koenes Auto Body repaired two vehicles for us during the busiest time of the winter. They scheduled the repairs so that we were not without a vehicle. One of the cars is driven by our granddaughter who is a nursing student, she drives an older model Audi. They not only did a beautiful repair job but did some additional work at no charge. Both of our cars were cleaned inside and out when we picked them up. Matt stayed in contact to let us know that they were on schedule. We will never take our vehicles to any other shop. Thank you for a job well done. Your people went beyond anything we expected. Your rates were very fair, you handled the insurance process - we certainly give you five stars!!!!!

brian lenoir

Outstanding work, looks like new . Deer hit repair on my Tesla Model 3. Friendly staff. Worked with Jeff Warners, explained everything step by step. Great communication throughout the entire process. Highly recommend Koenes Auto Body.

Adam Keuvelar

I've been bringing cars and trucks to Koenes Auto body for years. Myself and my family have always has exceptional service. I had the pleasure to meet the tech who worked on my last vehicle there. I left there knowing my vehicle was in good hands. And understanding why my self and my family have always been happy with the service and quality of work. With top notch tech's like Brian Leonardo, who in my opinion may be the best tech in the state (after talking to him and seeing some of his work) and great customer service in the office. You can't afford to take your business anywhere else. I know I won't.

Jeffrey Rosenthal

I was concerned when my Tesla needed repair body and suspension repair after a crash. Mike kept in touch throughout the repair process. Koenes worked directly with my insurance company, taking me out of the loop. When my car was returned to me, it was as if the collision never happened. It looked and drove perfectly. What a relief to have an authorized Tesla auto body shop in Grand Rapids. Great job and very professional.

Ian Suszko

The team at Koenes handled my windshield claim in the matter of days. Handled everything for me. I cannot begin to recommend this facility for any cosmetic or detailing needs. I hope to not have to utilize their services (because that means something happened to my car) again but if needed I will be calling them first.

Mark Johnson

My wife and I had a great experience at Koenes Auto Body. We were side swiped by another car while we were parked and they took off our driver side mirror. Thankfully everyone was okay. The team at Koenes (Matt) did a great job making sure our car was back in working order and the detailing service they provided makes the car look amazing. Thank you again!

Erin Tupper

Just picked up my car after having a minor rust spot repaired. It's my 2nd time dealing with them, and I can't say enough about their service! The car looks beautiful, it was done quickly, and they were very helpful, working with the dealership to handle the warranty claim. Big fan!

Laura Miles

I just bought my new car and got into an accident! I have never had to deal with car repairs before and these guys took care of everything! They even managed to make an extremely stressed out person calm down just a little. They walked me through the entire repair process and made it easy. The customer service was outstanding! They kept me up to speed on what was going on, kept their word, got my car done on time, and returned it to me cleaner than it was straight from the dealer!!! I LOVE THIS PLACE!!

Chris Still

Top notch service and work on my vehicle. They were professional, friendly, and followed through on their promises. In addition to doing a great job fixing the damage, they detailed the entire car and provided a bottle of touch-up paint that matched the color of my vehicle. I would definitely go back (although, I hope I never have to!)

Mark O'Toole

Super high quality work and their price is less than the quality and value in return. The communications between their representative and myself was nothing short of perfect. It was timely and detailed. I also learned they provide detailing services that I plan to use in the future. This is a family owned business and outstanding organization.

cait vi

This is the best auto body shop. I had hit a deer in my 2014 Malibu & was reccomended here by a friend. I figured since their lot was full of Tesla's and other super nice cars it'd be a long wait but they got the repairs done quickly and efficiently. Great communication. They even cleaned the inside of my messy car and fixed the tear in my leather seat. Thank you so much Koenes!

Heather Winter

We recently brought my son't car into Koenes as he was in a minor fender bender. They were extremely professional and helpful in dealing with getting the work submitted to insurance. The work was done very quickly and Caleb was great at communicating the process to us!

Nicole Capo

Great auto body shop! I was recommended to come here by my regular trusted mechanic who services my other car. My mechanic recommended them because apparently they do some of the best VW auto body work in the area! My 2018 Beetle had to come here when it was involved in a hit and run while street-parked. Most of the entire left side was damaged. Everyone I spoke with was very communicative and kept us updated on progress. They worked with any concerns I had and made sure I was happy with the work done. My car looks like nothing had ever happened to it now! I would say the whole process took about 2 to 2 1/2 weeks due to extensive damage and that Beetles can be harder to work on. Seems like a normal timeframe to me. And they apparently do detail work here! Would love to take my other car here and get it cleaned up professionally.

Randall Bytwerk

I’ve had two body repairs done here. In both cases, the work was good and finished on time. On the last repair, they put a slight crease in a window molding. I wouldn’t have noticed. However, Koenes pointed it out to me and said they would order the necessary part and replace it. I like dealing with a company that doesn’t try to hide its mistakes, hoping that the customer won’t notice. If I need another repair, I know where I’ll go.

Kevin Vreugdenhil

I've known of Koenes Body Shop for years, and finally had the "opportunity" to bring my truck in for repair work. They did a phenomenal job, everything looks great, and the work was competed in a timely manner while I was out of the country. Highly recommended!

Randy Heldt

I have used Koenes many times for everything from major body work to minor touch-ups. They are extremely easy to work with and very prompt. Work is always completed when promised. I especially like their flexibility when trying to keep the pricing low for non-insurance work. For example, I needed both my exterior mirrors replaced and they found reconditioned ones for me at 1/2 the price the dealer was going to charge. I just had them perform an exterior detail on my five year old VW GLI and it looks like a new car! Even my beat-up wheels look great.

Andrew Griffin

Koenes Body Shop is very professional while going above expectations. Sam has helped two times in the past 3 months organize all the minor details with car rentals, repairing the vehicle while communicating effectively to assist with the repair process. If we have another car problem, I will not be going anywhere else but here!

Lorelei Carlson

Most recently, my car was hit in a parking lot and Koenes got my car in very quickly. The car looked great when it was done and they went above and beyond to have it completely cleaned as well. Anytime they have done work on any of our cars, it has been excellent service.

Nathan Allington

The employees at Koenes are top notch. Sam scheduled the repairs promptly and worked with my insurance company for me. The repair is flawless. Everyone I encountered was friendly and efficient. If I need auto body work in the future, I’ll definitely return.

Chris VanEngen

Took my Acura to Koenes after rear-ending someone on 28th St. - BOO!! These guys took good care of me, helping turn a bad experience into something positive! My car looked awesome when it was done and I was very happy with them and the great work they do! Couldn't recommend them higher!!

Kim Craycraft

We had a great experience working with Koenes. The team was very easy to work with and provided great communication. The work was done perfectly and they even did and interior and exterior detail which was completely unexpected but a wonderful surprise. I would highly recommend them!

C. Fawcett

Our family has had nothing too terribly major but several little mini bumps and scrapes there's only one place we ever take our cars all makes and models and that Is Koenes Auto Body. Everybody from the moment you walk in the door to drop off your car until you walk in and pick up your car is courteous polite and very trustworthy. I never question that the work will be done right or that I will be greeted with a surprise cost. Their pricing is on par with other local auto body shops. While there are many shops closer to our home we choose to go to Koenes because we trust their staff and their work.

Kevin Nguyen

Went in for damage on quarter panel on a BLACK Acura, was very impressed with quality of work, and the staff very friendly and professional. They've been doing this for generations! Would recommend to anyone who is looking for top notch work! They washed and cleaned out the inside of my vehicle making it look very nice when i picked it up!

John J Postma

I am very impressed with the service and communication. They always deliver on time and does excellent work. I would highly recommend them for any detail, body, and alignment work. John Postma, Realtor

Daniel Peacock

I had my car for only a month when I hit a deer. I was sick to my stomach. I thought my car would never be the same. I took it to Koenes Auto Body on the recommendation of a friend. The whole experience was above expectations. My car looked brand new! You would never know by looking at it that last week the front end was crumpled. I am glad my friend recommended this place. I don't believe any shop could have done as good of a job. Everyone from the owner, Mike Koenes jr to the person who worked on my car, was friendly and courteous. Thanks

Broderick Norkus

Easy to work with and fast turnaround. I had the estimate done to my insurance, car fixed and returned to me days before the first place I went to even turned in their estimate. Would highly recommend.

Kim Goei

Fantastic experience all around. Excellent communication and services, and went above and beyond to clean my car after its repair! Highly recommend.

Mike Wall

Koenes Auto Body did a fantastic job with the repair to my wife’s 2018 Nissan Armada. The vehicle has a somewhat tough to match pear tri-coat paint and Koenes matched the paint perfectly! I was very impressed with the quality of the repair and their overall customer service. John VanEngen was particularly helpful expalining the estimate and answering all of our questions. He even walked through the repair and everything done to the vehicle when we picked it up. I highly recommend Koenes Auto Body!

Heather G (Feisti STI)

I walked in on Tuesday at about noon to see about getting the paint on my wing fixed on my 2016 WRX STI . It was appraised and removed within 45 minutes. I was told it would take 2 days to repaint and received a call at 3:00 pm Thursday to come have it reinstalled. It took about a half hour to install the wing and wash my car. The paint match is perfect and the wing looks brand new. I couldn't ask for better communication, quality of work, and friendly staff. If I ever need paint or body work again I am going straight here.

Caroline Ordway

My car looks like nothing ever happened thanks to Jeff and the other good people at koenes auto body. Customer service is top notch, they kept me updated the entire time my car was gone and worked directly with my insurance. If you care about your car at all, you’ll bring it to koenes.

Matt Kahle

Had a problem with my Volvo and had a professional from Koenes take a look at it after a roadside emergency. Super friendly staff who did more then they needed to fix me up. Go here for body work on your car. 5 stars and if i could give more, I would.

Jeffrey Cipcic

This place knows how to do it right! Great communication, easy scheduling, in and out in one day (for my small job). Not to mention the Jeep looked brand new when I picked it up because of the thorough cleaning! Well done!

Chad Griffeth

After my wife was in a minor accident, I took our car to Koenes. From start to finish, they were professional, provided great service, and the work was top notch. They even had my car clean on the inside with a little paint touch-up kit.

Emil Alicic

I had exterior deer related damage, they did amazing work, and I wasn't expecting and interior detail, but it is perfect!

Dave Nitkiewicz

Tom did an absolutely wonderful job twice this year when my car was parked and hit. I was blown away by the professionalism, and they even detailed the car upon retrieval leaving it like new. I will never take my car to another auto body shop in Grand Rapids

Dwight Jacobsen

I damaged my new 2017 GMC Denali one ton pickup when my 5th wheel trailer slid off its plate and dropped onto the box. In talking to my son about where to take it, he said he really liked Koenes Auto Body. They had done really good work for him. When I spoke to Jeff Warners there about the repairs and how I wanted to maintain the show room condition on my new truck, (I did not want to see over spray or body shop dirt on my wheels, rims and other parts of the truck and frame), he understood and assured me that it would be as clean when I picked it up as when I dropped it off. They worked with my insurance company when they found additional damage during the repairs and returned my truck to me in "Mint" condition! I could't be more pleased. Thanks again Jeff and crew, Dwight Jacobsen

Aaron VanSledright

Dropped my Jeep Commander off on a Wednesday morning. Mario said that he would have it done in 6 days. He called the following Wednesday morning stating it was done. I drove over and my Jeep looked brand new again after getting slaughtered by a deer. Not only did they fix the damage done, but they cleaned the exterior top to bottom, shined my wheels and tires AND did a full detail of the inside. I cannot recommend them enough for their service and skills. I will continue to come back if I ever need body work again!

Nikki Alkema

Wonderful service. Phone call to let me know how things were progressing was very helpful. Also the car was detailed and looked amazing. Has not been that clean since I drove it off the lot. Thanks for the great service. Highly recommended!

Sharon Downer

I am so grateful to Koenes. They took my smashed-up Camry and made it beautiful again. They were extremely professional and have the well-deserved reputation of being among the best in the area.

Deborah Martin

My Audi looks brand new again after a fender bender. John estimated the damage in the pouring rain and saw me for about 30 seconds. When I brought the car in a day early he greeted me with, "Hi Deb. Do you need a ride home? (which I did if I brought my car in on the assigned day). I was happy and surprised that he remembered my name. When I explained I was a day early he said, "No problem." He already had my file on the front desk. He saw me drive in. I don't know if he recognized me or the car. Now that is customer service! The car was done the next day. It was unexpected and I didn't have a ride to pick it up. They drove it to my house. It was perfect. I would recommend this company to everyone because of their quality work and customer service. One doesn't get that great attitude very often these days.

Tilar Orban

Koenes did some work on my '14 CLA250 and I worked with Dan for the whole process. He did not miss a beat in communicating with me and the work was completed much faster than I expected.

Stephanie Chiaramonte

Wonderful service! Thank you Ben! The best, fastest, easiest, so glad I chose Koenes Auto Body to fix the accident damage.

Jesse Carlson

Great place with great people running it. Everyone is very friendly, helpful and knowledgeable. I had the front bumper, both fenders and hood done on my car and it looked better than before the wreck. This is the only place I trust to work on my vehicles.

Brian Whitney (Savvirus)

Worked with Jeff to get my Tesla Model Y repaired due to hitting something om the highway. Was fast, communicative, and job was done very well. Thanks Koenes and Jeff!

Samuel Chappelle

I had a great experience. Everyone there was super kind and helpful. I will certainly use Koenes again!

Luis G. Seoane

I was delighted with the work done on the car. The painting looks great, like new. If I need to paint anything else for sure I’ll contact Koenes Auto Body again.

Jamie P

My heroes! I had a minor issue with some body damage on my Tesla. They quickly fixed the issue on the spot when I stopped in for a repair estimate. Easy to find and fantastic service.

Dan Lemon

Easy quote process, took care of insurance claim entirely, cost had no surprises, time frame was as estimated initially, Enterprise was there with rental cars in the morning and best of all my car is fixed and looks fantastic.

Glenn Gale

repair looks like it never happened. ! great job of repair and the extra touch of completely cleaning the front in side of the van was very nice all so.. great job by all. thank you. will go back if ever need body repair again. !

Dirk Bakhuyzen

Just got my 2017 Honda Ridgeline back after a major t- bone accident. It looks brand new again! I've looked closely for inperfection but can not find anything. They think it through from start to finish plus it has a lifetime guarantee. Thanks Koenes Auto Body!

Carrie

Great experience with them. Very nice staff and they did a great job in my car. Looks brand new!

Krisinda Newberry

I was driving on the expressway when the cover underneath my car fell down and was scraping loudly against the road I hurried and typed in body shops near me on my phone thankfully Koenes was just a mile away!!! I got to the shop at 4:30 pm praying that they would even have time to take a peak at my car! Thank god this kind man [forgot his name:( ] took time to help me with what felt like minutes to closing shop get the job done with a couple of bolts! From the bottom of my heart thank you so much for helping me!!!!!!!!!

Curt Parker

The staff at Koenes have been a pleasure to work with and accommodating as they dropped me off at my place of business. Beyond that they are upfront about offering suggestions for a better long term outcome. Sincerely, Curt Parker

Kendall Banks

We have had to bring vehicles in two separate times and both times they have done a wonderful job. They are very helpful, easy to work with, and get the work done so quickly. Highly recommend them!

Kim Wolters

We have brought our car in for repairs here twice now and both times have not only seen exemptional work but have had exemptional customer service. Highly recommend.

Anthony Hopkins

They wouldnt even consider working on my car. All i wanted was my body panels adjusted. They came to me by a credible source. DISAPPOINTED!!!!!!

Timothy Burns (Tim)

Had my car repaired here three times (2x deer, 1x rear end). The car looked better than before the crashes after these guys were done! Great place.

Daniel Castillo

A great job from beginning to end! I have a Tesla model 3 and the work done made it look like new.

Nicolas Underwood

Mike Koenes and the team there run the best body shop in Grand Rapids. It’s clear why he is the only Audi and Mercedes certified body repair in west Michigan.

maddux wysocki

Very professional and great service. Truck was also very clean when I got it back. Bonus!

Paul Calderwood

Expected- A job well done. And it was. Looks great. Unexpected- Wash, tire shine and full detail on our vehicles interior! Thanks.

Bryan Dyer

Excellent service. They finished the body work early. High quality work. Fixed/adjusted things that were not included on the bill. Top notch.

Adam C

Seriously the best shop around! If you are a car person and really care about quality paint work that looks factory perfect this is the only place to go!

Tom Muraski

Wow they did an excellent job fixing my truck. Could not be happier - they did not miss anything. Highly recommend!!!

Jason Flanders

Mike Jr and staff do amazing work at an affordable price and finish the job by the time they tell you it will be done. Wouldn't use anyone else in town.

Al Gasake

Great service and professional staff. Got my 2012 towed there. They were very nice and responsive.

Roland Nyamoga

They're top notch. Great at communicating and fair in pricing. They will take good care of you.

Dave L

These people are professionals. Had a damaged front bumper, it was replaced and painted. Car exterior was detailed and looked just like new.

Alex J

Excellent staff who were able to quickly assess my vehicle and give an estimate for the work.

Greg Stratton

Dropped off my 2012 Dodge Ram, It needed two new box sides, and the rear bumper repainted. Total perfection!!!

Michael Hoogerland

We've worked with Koenes many times and have always had positive experiences. Highly recommended!

Nick Pasic

honestly take my car here whenever anything happens to any of my cars, dont have to wait weeks to get the car into the shop, not too expensive, great work great staff.

Sean Vandenhout

Had several auto's repaired at Koenes. The paint job is flawless every time.

Kyla Imwalle

They handled my beloved Subaru with care. They were also quick and knowledgeable.

Randal Weiland

Hands down the best body shop in Grand Rapids!!! One of the few body shops where you cant tell any paint work was even done.

Mike Voss

High end body shop. They do work

Darryl Bond

They were great in my time of need and panic 🤦‍♂️🤦‍♂️👍 …

Leona Robinson

A credible and trustworthy establishment. The best in car repair and quality service.

Douglas Rho

Brought in a Porsche Macan to get some painting done and it couldn't have turned out better. Mike Netz is awesome!

Sue Jerovsek

These guys are Magicians! My Porsche looks as good as it did before I had to bring it to Koenes.

Michele Geldersma

Do an amazing job! Detailed, inside & exterior. Looks great for a truck that's 16 years old

R

Michael Koenes helped us get our truck fixed up good as new. Thank you!!

Mario Aquilina

Not only was the outside collision work back to "as new" status but the interior was as detailed back to as new status.

Style Gray

Nice service was happy with the way I was treated, will finish getting my body work done here

Muneeba Khan

Worked with Jim...good guy and overall good customer service.

Victor Alela

The best in town.good job on time and customer satisfaction is guaranteed

Kari Dykhouse

Great communication and super helpful in navigating insurance. Highly recommend!

Jarod Hoekstra

Here are the before photos... If they give me a good enough quote I'll be posting the after photos

Ken Wcisel

I'VE BEEN TAKING MY CARS TO KONES FOR A WHILE NOW. IVE ALWAYS BEEN VERY VERY HAPPY WITH THE WORK THEY DO. VERY PROFESSIONAL.

Lizzy B

The customer service and work is always great! I would highly recommend them.

Susan Robertson

They are a good place to get your car fixed.

S Bonn

They were asked by me to paint a trunk and a quarter panel on a car i recently bought! It turned out well like I expected!

K.C. Kim

These guys are great! I would highly recommend them. They go above and beyond for their customers. A+ Customer service!!!

Christopher Woods

Ben is very helpful 👏 and they do excellent work …

Jordan Little

BEYOND IMPRESSED!! My car looked as if it just rolled off the factor floor! Highly reccomend.

Kristy Stratton-Sagraves

This is where I'm taking my car for body work.

Ryan Taylor

Highly recommend. Sam is very nice and extremely responsive. Great experience!

Jonathan

Used for two different problems... they do the job right and stand behind their work

robin baldwin

Very kind and professional

Sarah Flanagan

Great place for Tesla repair! Super professional services.

Michelle Condon

Nice job. Accessible. Very kind.

Andy Robotham

They fixed my car after a deer hit. They did what it took to make my car right again.

Rodney Glassner

Great service, always kept me updated and the quality of the work was perfect!!!!

Dave I

Very nice facility and great staff

Gary Burkhart

Used them for many many years and always GREAT service.

Tony Rodriguez

Owner is awesome and the service is great!! They do care about the service.

Jody Moore

My Buick looks like new! Thanks :)

Roger Groth

Great service, and they care about their customers!

Lewis Butler

Very helpful when our car got hit.

Eric Rasikas

Amazing customer service! Highly recommend them!

Frank Conner

Took great care of my Porsche.

Ray Saxe

Fast service with my estimate.

Daniel Kloostra

Very professional. High quality work.

Naeem Haider

Great service. Very professional.

Kathy Davis-Cunningham

Professional, kind and fair!

MaryKay Hostein

Very kind knowledgeable employees.

Geoffery Stevens

This place does great work.

Mike Zenk

Highest quality work around, period.

SlanginDirt1

Best body shop in Michigan

Everette Binger

The only place I will take my car.

Kara Williams

Best Place in town

Ivan Shaw

Had a great experience.

Ryan H

Great fast service

Susan McMurray

Nice place,nice people

erv einiks

Truely professional

Lissette Gama

Great service!

michael jesko

A body shop

Sascha Drewlo

Professional

Rotimi Afesumeh

Nice looking place. Friendly and courteous staff. Do excellent body work. Office environment is neat and comfortable.

Angelo Flynn

I came in without an appointment, and asked to review my vehicle. Tom dropped everything showed me my vehicle answered all of my questions and provided a small tour. This is a large operation and every employee I passed was very engaged in the vehicle they are working on. I was recommend to this body shop and I am very happy for the recommendation.

Jeff Holland

Sergei Robinson

Turner Salva

Scott Vos

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