Reviews of Matt’s Automotive & Collision Center. (Auto Repair Shop) in Fargo (North Dakota).
Matt’s Automotive & Collision Center
6108 53rd Ave S, Fargo, ND 58104, United States
Description
Information of Matt’s Automotive & Collision Center, Auto repair shop in Fargo (North Dakota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Matt’s Automotive & Collision Center
Sunday
Closed
Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Popular times
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Reviews of Matt’s Automotive & Collision Center
I am shocked at how great these guys were! I know they’ve won awards like “Best of Fargo”, but I assumed that would make them much more expensive than their competitors. I got 3 quotes to replace the exterior driver’s side mirror that was accidentally snapped off by my first grader helping bring in the garbage bin. The smaller Mom and Pop type place I live by quoted $325. The other well known place said $425! I was very discouraged but then I got the quote from Matt’s and it was $145!! I almost fainted! I thought it must be a mistake, but I scheduled it for the next week. When I brought a part in for them to check if it would fit on the new mirror, the guy who was going to do it mentioned that it is a quick fix so I could just stop by whenever and he could just get it done quickly. So I went in a few hours later and he put it on in 15 minutes!!! I didn’t have to wait until the next week and I was extremely happy (it’s very hard to drive without that mirror). I will tell everyone about the exemplary service I received there. It was amazing!
Eric was so helpful with the process of getting my car fixed. He made sure to call me and keep me updated. It look a little longer then expected because of weather but they detailed the inside of my car which I loved. So happy with how it turned out!
Matt’s is always my first recommendation to people looking for quality care for their vehicles by people who really DO care. The whole family at Matt’s Automotive are a bunch of great folks who would love to do it all for you. They take customer service way past the extra mile. I always trust my car with Matt’s Automotive. If you haven’t given them a shot yet, you will be very pleased if you do! Thank you Matt’s, for keeping my car in great shape!
Erik Nagel from the collision center assisted me with the repairs for my E60 M5 that was damaged during transport on my move to Fargo. Through the complications of insurances, to the paint matching the oem silver stone paint, Erik and his team took care of my vehicle like it was one of his own. Communications were consistent throughout the process from parts being in route to completion of the repairs. The repairs came out oem and looked like it did when I first purchased the vehicle. Would definitely recommend Matt’s Automotive to anyone.
I’m so glad I decided to go there when I did. Staffing was amazing! I’m grateful for the service and they saved me from pulling over right the next night from work. The police were there! Matt’s Automotive is now my # one forever home for my car needs. Service like no other! Thanks a ton!
Awesome experience! Gave me a ride to work and back. Upon returning they did a light detail on my car and left a stuffed animal in all three car seats! Little things go a long ways and they did great work and an amazing experience!
I am from out of state and used a Land Rover mechanic finder, I found Matt's Automotive & Collision Center in Fargo ND. I was not sure, but needed my 2009 Range Rover checked out. I arrived and found the shop staff to be very friendly and professional, I explained my issue and they have a RR guy on staff!! I felt better, I would definitely recommend this shop to fellow RR owners!! My RR is running great and will definitely
come back when I return to COLD ND!!!
This was my first at a Matt's Automotive location. They were welcoming and accommodating from the start. I started with just an oil change, but the mechanic found several issues that needed addressing, specifically my back brakes were metal on metal with the rotors. They were able to fit me in and have my car completed before close...and my oil change was at 10am!! Cool review of what they saw through pictures and the mechanic even came out and corrected the labor costs for CHEAPER!! Can't say enough good things...they have a new customer!
We've had a few vehicles serviced at Matt's and always receive excellent customer service and quality repair. They give a detailed walk through of diagnostic findings and service options. They provide timely follow up on repairs and explain the cost of service upon checkout. We highly recommend Matt's!
Matt's Auto and Collision did an excellent job. After the replacement bumper came in my car was done in 1 day. They checked the car for other needs. Through e-mails I was informed what things they recommended to fix and I could just click agree or decline for what I could afford. Great customer service! Charlie is wonderful!
I have a classic car that needed tons of body work and a paint job. I had gotten estimates at other places but the customer service and attitudes didn’t jive with what I expected. I had driven past Matt’s a few times the previous year and saw a classic car being redone. That car was Matt’s, if he trusted his employees I could too. Knowing they did that line of work I stopped by with my car. The service manager (Justin) was awesome to visit with. He brought out his lead body and paint guy (Michael) who also is super nice. We walked around my car and we’re instantly all on the same page. I received an actual estimate and proceeded with using Matt’s. They constantly sent pictures and asked questions to make sure we all understood before proceeding with each detail. When it came time to pick a color the painter did several spray outs and samples even customizing to meet my needs. During my vehicle being in the shop Justin had moved but Charlie took his place as manager. Charlie didn’t miss a beat and his customer service attitude fits with Matt’s mission, truly seamless transition to a new manager. I am very satisfied with the results. I’ve also dropped off wheels and tires to get mounted and balanced. They went out of their way to find the chrome valve stems I wanted. If you want great customer service this is the place.
The staff and service at Matt's Automotive has always been exceptional! They keep you updated along the way and work with your schedule. Special shout out to Vernon Newman for taking care of our family vehicles :)
Matt's is my go-to place for anything auto. They take great care of me, and my vehicles.
I couldn't ask for a better automotive repair shop and my experience was absolutely wonderful. Right away, they were more than willing to let me drop my vehicle off early and even started diagnosing problems before my scheduled appointment. When the causes were determined, they provided explanation and photos to review and explained all the details over the phone. In the end the vehicle needed more repairs than what it was worth, and they were more than willing to give me time to decide what I wanted to do next and even suggested all my options as I had no idea what to do with a car that needs to be salvaged. I guarantee that I will go to Matt's for future service. I also want to highlight Charlie who was always updating me on the status of my vehicle and willing to answer any questions. I couldn't be more thankful for his kindness and amazing customer service. I had such a great experience at Matt's Automotive and would highly recommend them to anyone for car repairs and general maintenance.
They replaced my front bumper and also did some air filter replacements as well! They were very fast and efficient!
I had the absolute best experience with Matt’s, my husband was in a car accident and they immediately set up an appointment for us to bring my car in and fix all of the damages! They also worked with our insurance company so we didn’t have to worry about it! I would highly recommend Matt’s automotive JACE WAS AMAZING
My car was weatherized and engine heater block was placed perfectly. Outstanding staff: their service was prompt, extremely accommodating and professional( courteous).They do great work. They are genuine ( honest) as well as very qualified staff who explained every aspect in terms of work that was required on the vehicle. I'm very pleased with this business and I feel that I generally have a good sense, perception, of people who are honest. I will return to them in the future
I love bringing my car to Matt’s. The staff knows me by my name and keeps me fully in the loop with whatever they are working on with my car. I appreciate that they send their suggested items to do on the car in a list I can review on my own and accept or decline—much less stressful than having to decide in the moment. They also take pictures of their whole process so you can see what they are telling you.
I also appreciate the things they do for our community. The combination of their service and their mission makes me a repeat customer.
My husband and I were referred to Matt's when our car was backed into and needed to get repaired. They did a wonderful job of getting the quote for us, connecting with the insurance company, and then getting it all fixed back up in a very timely manner. Their customer service was very helpful, as this situation was new to us and we weren't exactly sure what to expect. They helped us through the whole process and when we got our car back, it looked even better than it did when we brought it in, as they had vacuumed and dusted the inside of the vehicle and washed the outside and all the windows (all of which hadn't been done for a while 😬). Was not expecting that, but it was a nice surprise! We were very pleased with our service with them and will definitely be looking for more ways to do business with them in the future.
As always Matt’s did a phenomenal job. Their service is top notch & they solved an issue with my car that no one else in town could solve! Highly recommend them!
**update**
My wife was in a hit and run, I knew exactly where I wanted to take her car, even with the supply shortages, Matt's was always up front and communicative. They've done their best to make sure her vehicle is fixed as soon as they could get it done. Charlie is great!
Always a great experience, friendly, knowledgeable staff that takes the time to ensure you understand the work required and being done. Very welcoming atmosphere!
First time customer turned lifetime customer! Fabulous communication and professional service. You’ll feel good about trusting your baby with Matt’s. Special shout-out to Charlie, so thankful for all his help and understanding getting my car back in shape. THANK YOU!
Justin is always great at communicating needed repairs and checking in at all points along the way. I appreciated him also calling prior to my appointment to double check the needed work on my vehicle.
Today's repair (power steering fluid flush and transmission fluid exchange) was done by Daren - my car hasn't sounded so happy in a long time.
This is my second time using them for repairs, definitely would recommend to friends.
Have used Matt’s off of 52nd Ave 3 different times and will definitely use them again in the future for any type of auto services offered when needed. Justin has been extremely knowledgeable and helpful. They are fair and I feel I can trust their opinion and the quotes they have given me. (Unlike a lot of auto body shops they will rip you off in a second and rob you blind if you let them). Matt’s is the complete opposite and employees are passionate about fixing cars, all very friendly and professional! Thanks guys :)
I don't know why you would bring your vehicle anywhere else. The friendliness and professionalism is something I would expect at a 5 star resort, not an automotive repair shop. Matt and his team communicated all aspects of my repair and there were no surprises. I would like to officially refer Matt's Auto to everyone in the United States. When they go global, I will start referring internationally. Thank you for your impeccable service. I hope I don't have to return soon, but anyone that's needs repairs or service should book now!!
As a former mechanic, I have high standards for auto repair. Matt's always impresses me with their knowledge and quality of service. I recently made the mistake of taking my vehicle elsewhere because matt's couldn't get me in on short notice before a trip, and it almost cost me and my family our lives. Took it straight to matt's and they fixed it right, the first time. Like they have every time before.
Very quick and easy to set up appointment. Schedule one day in advance and window was repaired while I waited in lounge.
Matt's went above and beyond fixing the motor on my convertible top, window, door lock, mirror, center console repair...and made sure I was happy with a little extra door panel repair that came up. I couldn't be happier!
Great service start to finish. Matt’s crew is the best. Unparalleled commitment to the customer
Nice, polite guys. The service took way too long. But, not necessarily their fault.
I only needed a small service from Matt's, but they delivered in a big way. They communicated well and did a thorough and complete job, but didn't stop there. They really went above and beyond. I didn't realize until several days after picking my vehicle up that they had placed a new Matt's automotive plush toy in the child carrier in the back seat for my child to play with. What an unexpected and pleasant surprise! Little details like that really clue you in that this place is a cut above the rest and that they enjoy what they do.
Justin and the team at Matt’s were wonderful to work with. I had a mechanical malfunction and they were quick to diagnose and gave me new/used options for parts. It was a lifesaver to have the option of using one of their loaner vehicles while mine was being repaired. ⭐️⭐️⭐️⭐️⭐️
Love it!
My car is at Matts Service for more than a week
Estimate. Was $3 400.
And they said they can't give me a "loaner."
I am
. Stranded at home, just thinking about all I haven't done for Xmas.
I am 57 yrs. Old with kids and grandchildren. This affects them too.
Yet $3400 and no loaner. I
Know that staff uses the loaners outside of work. Jeremy told me that. This is just disappointing.
No loaner for 10 days before Christmas.
I went in to have a vehicle inspection. I was at a different service place the day before and wanted to get a second opinion and an estimate. Matt's didn't come up with near as many issues as the other place did. The other place was looking to cash in...Matt's was very honest. I am definitely going back to Matt's.
Thank you for earning my trust.
I have a Silver 2015 Chrysler 300 that got T-Boned while in Minneapolis for a concert. The vehicle was drivable yet the damage really messed up how the car rode, not to mention how visually unappealing it was. Justin at the Collision center showed a great deal of hospitality and helped me understand how extensive the damage was and what it would take to get it fixed. And Due to how bad it was it took about 2 months to get fixed. Throughout those two months Justin consistently called to update me let me know it’s going smoothly. I just got the car back today and I couldn’t help but smile when I saw it after it was done. I really appreciate how professionally they handled the situation and how well done the sheet metal and paint was brought back to its original state.
Thank y’all so much for all the hard work you guys put in!
Exactly what I want in a mechanic. They didn't try to sell me on a bunch of things my car didn't need and tried to make me feel in charge, despite feeling fairly helpless when it comes to vehicle repairs. Very friendly staff and great advice for getting to repairs in a timely manner. The checks they run will help keep your car running well and are well within reason for mechanic costs. I will be finishing my car work through them due to the excellent customer service they provide.
Justin always takes great care of me and they're always sensitive to my budget & are apt to look for ways to accommodate that. Service is great and their friendliness is authentic which I can really appreciate.
Thank you, Matt's!
Matt’s Auto & Collision Center is the best auto repair shop in the FM Area. Charlie and the guys are very professional and provide top-notch services throughout the maintenance / repair process.
Great crew, excellent customer service. A guy like me needs a mechanic to be upfront and honest. This team has always done so with me. I’m incredibly lucky to have them work on my vehicles. Top notch.
Helped us last second with our van and had coffee and wifi for us to wait and relax! Very kind, and good service.
Sorry, have to edit my review. Although these guys were quick and very kind our problem was not solved and the current battery keeps dying and now we need to bring it to another shop on our trip.
This is the second repair I have had done at Matt’s in the last 6 months. To be honest, the only reason I came back was because of the phenomenal service I received from Justin Hutchens last time. All repair shops can do the same work for the most part, so i always look for the people, and Justin is one of a kind. As long as he is working for Matt’s, I will be a returning client, and referring people to Matt’s. Thanks Justin!
Matt's Automotive and collision provided me with the utmost professional services all while giving me a real personal treatment. They even had crayons for my 2 year old daughter to play with while we waited. I had a loaner vehicle provided while they fixed mine and my car was ready when they said it would be at the price they had quoted. I would recommend them highly to anyone needing automotive repair.
SO BOMB. I’m really wary of anything car related because I’m not well versed in cars myself. Justin at Matt’s did an amazing job of explaining which parts were needed and why. Nothing less, nothing more. They even had a courtesy rental vehicle while my car was in the shop. Highly recommended!
They work with any situation comes up for you as a customer. If they have to keep your vehicle a bit longer than expected they have a loaner of their own to lend you, free of charge. They are honest, and upfront with you. Awesome team to work with.
I had a wonderful experience at Matt’s Automotive and Collision! Travis was very friendly and kept be updated on the entire process from estimate to repair of my damaged car. Travis let me use a car for free while my car was in for repairs! I even had my oil changed there too.the repair job was perfect. I definitely will be back!!! Corinn
I had such a great experience and friendly environment. It made me feel comfortable waiting to get my truck worked on. It was an A+ service and experience.
Justin and the team did an excellent job with my vehicle. The team was friendly and communicated every step of the way. I am very satisfied with the repairs to my vehicle. I will be back in the future.
I commute to Fargo every week for work and was having some tire issues - messaged Justin and he got me a quote promptly and got my vehicle in and taken care of quickly. Also noticed an oil leak and Justin and his staff made sure to address my concerns.
Had gone to a few other mechanic shops in Fargo, which they did not impress me. After getting into an accident, I did some research, found Matt's, and was impressed by the reviews. From the moment we walked in Travis, the employee at the desk, welcomed us and was super friendly with us. He was honest with us, informed us with every step of the process. Since that experience, we have brought in all of our vehicle work there. Our vehicle was in the shop when the Moorhead shop collapsed Matt, the owner, called us personally to let us know where our vehicle was at in the repair process. If you are looking for a great mechanic place look no further then Matt's auotmotive. I personally take our vehicles to 53rd Ave S (collision center) site because of Travis and how he treated us everytime we have had car issues.
Was quoted over 2000 dollars for a set of services that needed to be done our Infiniti QX80 when we visited a dealer in Denver on a trip. Matt’s completed the same services using OEM fluids for less than half of the cost. Justin was knowledgeable and was very accommodating to our travel schedule to get this done while we were in town! Thank you!
These guys are fantastic. They gave me an estimate over the phone, and after the work was done, that's what I was charged. They also gave me a list of things that I should consider repairing, a detailed explanation why, and the prices for those services. If things stay the way they are, they'll have a lifelong customer.
Always a pleasure. Always very thorough. Photographs always sent with diagnostics. I always feel like my vehicle is very well taken care of.
This is the only place I will bring my vehicle. So many times I bring it other places and I feel pressured into repairs I don'd need or want. Matt's Automotive is honest, upfront and even take pictures as they work so they show you their work and your car. Hands down the best place. Stop looking for an auto shop and contact them today!
Matt’s did an awesome job communicating what was going on, and the way they warranty their own work is awesome. My only regret is that I didn’t find them earlier!
Justin was great at keeping me informed of the progress along the way and i feel confident that a very thorough review and updating systems was done. I appreciate the time and effort they put into my vehicle.
Matt's automotive is the only place I go for my car needs. They are honest and great to work with. I appreciated the thorough going over of a used car I was interested in and it helped me make the decision of a purchase!
Excellent turnaround times, professional, honest, and friendly service with competitive rates. Highly recommend Matts Auto.
Clear communication, and friendly service. Just how they answer the phone makes you feel welcome!
The entire crew at Matt's takes such good care of their customers. They don't overcharge or over inflate the work, and they never fix anything more than what you've asked without express permission from you. Honestly, Matt's is the only place I trust.
Wow! I have never been disappointed with their serves!!! Been going to Matt's for 12 plus years.
Always so friendly and helpful. Moved to the area and needed a new mechanic to trust, and these guys are it! They have my business and would recommend them to anyone.
Great customer service, Justin Hutchins is great for the company! Thank you and will return, hopefully that's not necessary ha. Will definitely recommend to friends and family!
So very grateful for the men and women at Matt’s Collision. Not only did they squeeze in my emergency brake repair, but they did it so fast and were so upfront and kind about the whole matter. Thank you!!
They worked diligently with insurance to ensure the best for my vehicle. Worked in a timely manner and didn’t take advantage of me. Always polite and friendly to work with!
Good people, easy to work with and do a great job getting me back on the road!
Matts always does a great job fixing all of our vehicles.
I loved the customer service and flexibility. I have the confidence of never being stranded or stuck with a broke down car Prem I know Matt’s Automotive will always be there if I am stuck roadside.
Justin was great to work with! He went above and beyond by staying late and by taking the time to make sure I understood the repairs that were made.
Very satisfied with any work done there! Matt has a great crew in every location! We are thankful.
Wonderful people to deal with! I wouldn't go elsewhere after experiencing a no hassle repair and the loaner car was a plus!!
Great and quick service! Will definitely go back if ever needed!
Great service! Great first experience. Even was able to loan me a vehicle while mine was in the shop.
Had to get my tire fixed, the guy (I can’t remember your name I’m so sorry) got me in and fixed it quick and was very pleasant to work with.
Justin was very helpful and engaging! I would highly recommend Matt's for all your vehicle needs!
Had a new bumper put on last year and it rusted. It was under warranty and they gladly took care of it. Thanks 😊 …
Very congenial staff. Kept me informed throughout the entire process. Excellent work. I will definitely use them again!!
Great people, great quality - come there every time for a check up!
We were very pleased with the service we received for my father’s car. We will be bringing in my mother’s car next.
Justin and the rest of the staff were amazing! Great experience. Highly recommend!
Justin and team @52nd location are outstanding! On the ball, thorough and efficient. Great service!
Great service always returned my call as soon as they could if they were busy. I would definitely recommend them and go back.
Amazing, friendly service with Justin! I was in and out in the time they estimated. I will definitely be back
Great customer service and my new windshield looks awesome! Strongly recommend!
I appreciate that they call or email you. It's nice to know that it's not just an automated email or phone call.
Great service and they respond very promptly.
Great group of folks, very helpful, quick turnaround, I will use this group for all my vehicle needs
Very professional, easy to work with and kept me informed through every step of the repair process.
Quick and Easy. Thank you for fixing my window shaft before I needed my car again :)
I had them diagnose the transmission issue for my Ford Explorer.
Jess and her team at South Moorhead take excellent care of me and my vehicles.
Had pinhole leak on my tire and they were able to repair it within 30 minutes.
Very honest and upfront high integrity operation. Quality of work was top shelf.
These guys are the best, professional and wont cut corners. I'm a customer for life.
Justin and Daren took good care of me and my vehicle
Great communication. Fast response to enquiries and very personal. I'll be coming back.
Fantastic and friendly service! Response time and communication was quick and thorough!
Very friendly. Gotten in right away. They explained everything to me along with pictures.
I swear, my car looked better coming out than it did before it needed work!
Good place to fix your car 👍 friendly and very kind staff …
Very friendly and Great service at the South Fargo shop.
Awesome service. Accommodated my timing needs.
They are knowledgeable and qualified friendly and efficient
Easy to work with and their communication was fantastic!
Great guys over at the South Fargo collision center!
Car has always came back fixed correctly
Good work done within a reasonable time frame.
Excellent customer service, efficient and reliable.
Always have great service and very professional
Great service and great work!
Great work and service done in a timely matter
Fast & friendly service
Very professional
Able to fit all the work in a short window of time
Passenger side door replacement
Great service.
Great place very friendly and very Knowledgeable
Very quick to help.
Great experience!