Reviews of Fix It Forward Auto Care - 52nd Avenue South Fargo. (Auto Repair Shop) in Fargo (North Dakota).
Fix It Forward Auto Care - 52nd Avenue South Fargo
6219 53rd Ave S, Fargo, ND 58104, United States
Description
Information of Fix It Forward Auto Care - 52nd Avenue South Fargo, Auto repair shop in Fargo (North Dakota)
Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.
This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended
Map
Open hours of Fix It Forward Auto Care - 52nd Avenue South Fargo
Sunday
Closed
Monday
7:30 am–6 pm
Tuesday
7:30 am–6 pm
Wednesday
7:30 am–6 pm
Thursday
7:30 am–6 pm
Friday
7:30 am–6 pm
Saturday
Closed
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Reviews of Fix It Forward Auto Care - 52nd Avenue South Fargo
This place is amazing!!!!!! I would recommend to everyone!! Kevin was great and was very professional open and honest about repairs. The mechanical guys did a great job and runs smooth. They NEVER fixed one thing without calling and talking about it prior to fixing!!! Very impressed with our older car that got fixed and they brought it back to life.... It was sentimental to use to get this car going... Thank you guys!!!!!
The entire experience was fantastic. Everyone was friendly and professional. The work done was flawless and exactly as estimated. I needed my vehicle by a specific time and they were able to complete the work and get it back to me way before I needed it. I will definitely be a regular customer.
Everyone at Fix it Forward was amazing. The customer service was A++ they were able to get my vehicle in quickly and did a through inspection and gave me a list of things that needed done and advised me what to do first in importance. I would recommend these professionals to everyone. Pricing was fair.
Fix it forward has became my go to for oil changes (I always take advantage of the $39.95 synthetic oil change coupon) and tire repairs for the past year and some change now and I’ve always had a great experience. Friendly customer service, trustworthy feedback, & I always feel comfortable going back. Great place.
We’ve been bringing our vehicles here for all kinds of maintenance & repairs for two years now. We know we can trust them & that they’ll do great work. Communication is great & we feel informed on our options & likely timelines. This is also the only repair place that we’re aware of gives back to the community. We’re glad they’re here!
Had my cooling system filled and tested for leaks. I had to do a thermostat and I could get the air out of the system on my own but no surprise Fix It got it done. Fast and professional service. I'm bringing another vehicle in soon for alignment and tires.
Received diagnostic and recommendations for current issues as well as something that may need attention in the future. These guys are willing to work with me and give me the best service for what I need right now. With past visits as well as this one, I never feel pressured to purchase any service that I'm not financially ready to receive. As a single woman I have no problem recommending them for anything!
While I ultimately decided not to have them repair all that was wrong with my vehicle, I appreciated their honesty about what needed to be done and the transparency they had when explaining all that was included on the quote. Would recommend this company for others looking for quality auto care.
So I got an oil change here a few weeks ago and also had my tires rotated. I found some subsequent damage on my rims and was very upset at the time. I had initially left a 1 star review. The next day John reached out to me and immediately wanted to make things right. He asked me to stop by so they could set up a repair. I did and he was very kind and open to my comments. The damage wasn't substantial (i can be a bit nit picky about this stuff) and I acknowledge that there is no definite way to correlate it directly to my experience here. Regardless, they wanted to make it right and STILL offered to have them fixed to the best of their ability. I change this to a five star review because of this. Not a lot of places would reach out, let alone be so understanding and want to fix it. If you take your car here, I can tell you that they will do their very best and will take every effort to ensure your car leaves better than it came in.
I moved to Fargo in August from a state away, and the stress of finding a place to go as a female is a little worrisome. You just don’t want to get ripped off. Thankfully this was the first place I went to and it is AMAZING and anyone seeking that home feeling come here! They are so honest, they tell you everything but don’t hype it up as a dire need (unless if it’s actually really needed). Seriously recommend, RECOMMEND! Date visited 12/20/22
Fix it forward is an honest reputable service location. They do great work and you know they do it with integrity. There intention is not to nickel and dime you, but to make sure your vehicle is in top working order.
My car needed a lot of work. Fix it Forward was fast and very reasonably priced. The guys are honest, smart and professional. Would highly recommend.
Fix it Forward is a trustworthy shop. They are honest about repairs you may need done in the future, rather than bullying you into getting them fixed right that day. I feel like they have an honest conversation with you and help you decide what's best. The staff is all super kind and helpful as well. Just the other day, I didn't have an appt or anything but my windshield wipers broke, I called and spoke with Kevin. And even though they were very busy, he still has me come by and he personally came outside and put my new blades on. It's little things like that, that show compassion and that they truly care about their customers.
They were great to work with, our youngest daughter lives in Fargo and now she has a place for all her car needs. Very honest people.
Need my power steering lines fixed and they got it done super fast (was done within 2 days of calling) let me.knkw about other things my car needed done (without pushing unnecessary things) and where very friendly and kind. 10/10
Kevin was awesome at listening to the problem I had. He was genuinely concerned with fixing the problem I had and tried his best to get the part needed to get my truck fixed. Thank you!
work truck service has been great, we also use for personal vehicle!
the guys are always great to work with!
trustworthy!!
Engine replacement : I had major work done by Fix It Forward like having a different engine installed. I found the guys to be a very competent and honest. The mechanics have previous experience from reputable dealerships. They were honest with the price and the length of time for the car to be repaired. They were prompt in finding an engine that is now obsolete. Our car runs great! This is a first class outfit.
These guys were helpful and easy to work with. That, along with their positive impact on our community means they have my business for any future auto repairs.
My car had 200,000 miles. They replaced some sensors and told me I needed a new cam and lifters. The cost was not worth the truck. They found cheaper sensors to get me buy until I could find a new vehicle. I appreciate not just getting a much money as they could and also their honesty.
Thank you very much!
I showed up at Fix It Forward 1/2 hour before they closed on a Thursday checking on tire prices. They got my car immediately and had tires on and car ready to go by early afternoon the next day. Had good all season tires for very good price. Highly recommended!
I appreciated the kid-friendly waiting area while we waited for our van to get an oil change. Very efficient service and welcoming place!
I highly recommend this place. We had recently purchased a vehicle that was “inspected” took it back to the original shop where it was inspected as the vehicle was not driving properly. I was told everything is fine. Went for a second opinion took it to Fix it Forward. Found out they found numerous things wrong with the vehicle. They repaired everything and I now have a properly functioning vehicle!
Everything they did was very timely, I had a bunch of stuff done and it was all done in a day! Super nice people to deal with!
I would like to Thank the staff for taking care of Marlyce Satterlund’s Toyota Camry on Tuesday of last week. A thorough inspection spotted the need for a new battery. Most helpful since she was planning a trip.
I have been recommending you every chance I get.
Sincerely
Jeffrey Sugden
Great staff to work with and they really truly listen to what you have to say. My car was making this horrific noise and they found it to be a wheel bearing and had it repaired by the end of the day! They also have a detailed list so you know exactly what needs to be done and the pricing which really helps to make sure you can get the important work done while you wait for the next paycheck. Absolutely would bring my car here again! Thank you!
Overall great company! I always know I’m not going to get screwed over when I go to them. Plus, they have great prices! 👍 …
They did a great job of diagnosing and fixing a loud issue coming from the back of my car, which turned out to be worn out wheel bearing. They also did a complimentary tire rotation and flushed out my driving fluid lines.
They were able to get my vehicle in right away, diagnose the problem quickly and communicated every step of the way. Very positive experience!
Kevin and John went above and beyond to get my car in quickly for a much needed alignment before a long trip. John took his time to make sure the work was done right and to show me the results. The car drives straight and handles great now. I also didn't have transportation while the car was waiting in line for service so the staff arranged Uber rides both ways at no additional cost! Why wouldn't you take your vehicle here?
I had a wiring harness and sensor replaced on the door of a F150. They are great to work with and actually were able to get the parts and complete the job ahead of schedule.
Truck needed a new rack and pinion and a hose and they got it in the next day and completed the repairs right away. Extremely impressed!
I used to go to Adrian’s Autocare (another great auto repair shop), but since I don’t work around that area anymore, I had to find a place closer to home. Did a Google search and saw Fix It Forward was close by and had a lot of great reviews, so decided to give them a try. So glad I did. They’re an honest repair shop that does a thorough inspection when you have an oil change. They advise you on immediate and future issues and aren’t pushy about getting the repairs. Thanks, Fix It Forward team!
I will never go anywhere else and will send any friend or family member I know their way for repairs!!
They were able to get me in a week earlier than other places I checked around with. Driving with a few oil leaks, I needed to get it in ASAP!
They had it done soon after, which was great because I needed a vehicle!
I worked with John and he provided great advice, excellent customer service and was prompt with all updates about my vehicle.
Being a female, it's so relieving to have a reputable company that you can trust to take care of vehicle needs.
Growing up helping my dad fix cars here and there, I'm not incompetent when it comes to engine talk. I was spoken to, respected and treated equal to any male that walked in the door.
Its hard to find great customer service these days and Fix It Forward has it!
Thank you FIF!! For everything you do for your customers and also what you do to help others in our community!
I have had a very positive experience. My first encounter was new tires. They gave me a list of things to take care of for my vehicle and listed them in priority order. As budget allows, I have been working toward checking each item off the list and adding new things as needed. They are friendly, knowledgeable, competitively priced, and have done great work. Appreciate them. Looking forward to getting everything fixed up on my vehicle.
I had just left the Drs when my right front CV joint dumped on me. They got my truck in right away and had it repaired sooner than they had previously advised. I am very thankful as I was a bit stress regarding the events but they were kind and friendly without treating me as "just another customer" and that made me feel much better. Knowing that they have awesome work ethics and have the Lord at the center of their business helped me feel well cared for. Thank you a million times for helping me get to my house showing/viewing in record time. I will be a repeat customer as my truck needs.
I highly recommend this company to anyone and everyone now.
FIF did a another great job on a repair for me. My mass air flow sensor was on the fritz and they got it diagnosed and fixed in a hurry!
I have brought multiple of my vehicles to Fix It Forward for repairs and routine maintenance. The staff are super friendly, knowledgeable, and easy to work with. If there is a service they know someone else can perform better or have better equipment for it they will provide you the reference with your best interests in mind. High quality work with high quality staff working hard for the community they serve. I would highly suggest Fix It Forward to anyone looking to have the job done right. A+ shop and organization. The team at Fix It Forward truly cares about their customers.
Fast reliable service that you can always count on. We’ve been coming to fix it forward for about 1 year and we are always satisfied with the service we receive.
Fix It Forward Auto Care helped fit my car in for a last minute oil change before leaving on a road trip. I felt reassured knowing they had checked my car to make sure everything was ready to hit the road. Also they helped me get an Uber ride home while they worked on my car. Definitely the best service you can ask for :)
As a female taking a vehicle to a shop can be very intimidating. The fellows here are so unbelievably amazing. They have even wowed the socks off my dad and husband.. that's hard to do.. they will always have my families business. They check prices around town so they are hands down giving you the best price and quality. The love they have for thier jobs shows. They are just all around amazing. I look forward to talking and seeing them in what is normally an unexpected stressful situation when it comes to my vehicle.
Came there to have work done. Couple days later, Kevin, Fargo shop, let’s me know what the price was gonna be and I came to pick up truck. Upon arrival the tire was flat. And with Kevin’s assistance we changed it out with one of my spares.
The following Sunday I changed out the Master Cylinder, and bled the front brakes. I now have 60% in front & 0% in rear. Eventually, I will have to have rears rebuilt, bled out, but I ain’t pulling a trailer & don’t break the speed laws, so stopping is easy.
2 weeks before that, I applied to the “MINISTRY” & Tuesday was informed that the “MINISTRY” green lighted ALL WORK THE SHOP HAD JUST CALCULATED IT NEEDED.
Only since it’s all volunteer installations, there’s a waiting list! But you ask if I enjoyed the work??? I enjoy the “people”, but I really haven’t seen the work yet. When “people” make the experience enjoyed, is a direct reflection of the quality of the work, so I am sure I will enjoy that as well
They were extremely friendly and helpful. They helped answer all of my questions and I’m very happy with the work they did. I will definitely be coming back here for any work that needs to be done on my car!
Mike checked me in and was very nice, explaining how the process would go. The maintenance was done in a timely manner and I used the Uber they provided to get back to pick up my car.
The customer service was fantastic!
I moved to Fargo about two months ago and needed and oil change pretty badly.
I called around and couldn't believe the prices here in Fargo. I called Fix It Forward and found the best price around by a considerable amount.
After making an appointment with them I heard nothing but good about them, and a little about their company being Christian operated.
Something you could tell when you walked in the door. I was greeted with warmth and friendliness, and treated well all the time I was there.
I was told how long it would take and they called me before that time was up.
I went in with a bad tire and with the price of the oil change and the tire repair the total wasn't much more than what other places would have charged for just the oil change.
I found my new regular place to go from now on.
Our daughter has a pre-owned vehicle that was purchased a few months ago. Her serpentine belt broke yesterday. We had never been to Fix it Forward before, but we called to get it in, hoping for the next day, to get fixed.
They did a detailed inspection of the entire vehicle. They caught some critical things that we needed to fix right away. Not only did they install her new belt, but they were able to fix the other items also, AND got the car done the same day!
They were so amazing with their constant communication, and sending me estimates. Everyone on the staff that I dealt with was so friendly and kind. I highly recommend this business for your automotive needs.
Did a fantastic job, quickly done and for the price that was estimated. Highly recommended!
Blow away by how easy they break down the list of issues they found. Super helpful and honest. They also let me know there is a recall on my vehicle instead of charging me to fix the issue. Highly recommend
Incredible turn around time, very good customer service, and willingness to help! Called for an emergency fix and was able to be fit in and had my car returned in a little over 36 hours! Definitely recommend this business for any car repair needs. Have used others in the area previously and have never been as satisfied!
I was very happy with my service very reasonable and did a great job!! I will go back.
Great experience! They are so kind and helpful. I really appreciate that they do an overall safety check of your vehicle in addition to the oil change.
Fix It Forward is simply amazing! Prices are reasonable; the staff is kind, professional, and experienced. This business serves its customers like a ministry, letting me know of possible upcoming maintenance without any surprising costs. Their waiting area is clean and family-friendly. It is a blessing to be able to do business at Fix It Forward.
Absolutely great experience. Had employees out sick so their technician stayed late past close to get my vehicle finished. Best customer service, and kept me updated on status of my vehicle. Highly recommended for repairs.
Fix it Forward was so great to work with and got my daughters car in right away and fixed the problem. Great staff and customer service
Great service and they have a modern way of sharing estimates through text and emails before work is done. They also have a nice link to the Fix it forward ministry organization which can help with either services or donations of vehicles to those in need. The location is also easy to get to.
First time for full-service oil change. Very pleased with whole process from ease of scheduling to completion of service. Convenient location and competitive pricing. It's good to have a local business with a Faith Based Mission for my auto maintenance and repair needs. We will be back!!!!
Quick to get vehicle seen and fixed the same day. Great experience!
Awesome customer service. Very friendly, thorough, and informative. Explained an issue that’s been ongoing with my car for the last 9 months in a matter of 10 minutes, whereas other mechanics I’ve been to never bothered and seemingly “fixed” the issue only for it to pop back up again. Extremely affordable and customer focused. Really nice building with a waiting area and play area for kids (which is awesome for a single mom of a 6 mo old) I’ll definitely be back to Fix it Forward for any maintenance my vehicle might need in the future.
My car was brought there because it just lost all acceleration I shut it off and it would no longer start. One of the techs looked at it without pulling it into the shop and confirmed it was engine lock up and let me know so I could get it to local dealer for engine repair! They got it looked at fast so I could get it back in a timely manner!!
The master cylinder i installed is working fine. But the brakes, rotors are not sounding very well.
I had to wait until the “ministry” gave me the green light to have the repair completed, and now that the “ministry” has cleared me, I am on the waiting list.
While my truck was at the shop, I was kept informed about its condition and when the inspection was completed, an estimate of $1500. was provided.
I knew the master cylinder was needed. So I replaced it and bled both front wheels. But now a week later, there’s a sound from the front wheels!!!!!!!!
They were able to locate my issue and fix it in under fifteen minutes. They didn't even charge me!
An excellent business model, and I had an great experience. The employee that I worked with (Mike?) was informative and helpful, offered to bring me the parts that needed replacing for me to see, and provided a printed copy of recommendations and pricing for some things that needed attention on my Subaru, and I was able to approve and decline the various services. I was there with my toddler, and the facility was well set up for families, with plants and seating, snacks and toys.
Awesome place to get your vehicle worked on. The advisors are very informative and the technicians are very thorough with their work. Great waiting area and they even had snacks for my 2 year old. I will be coming here from now on.
Quick to get my car in. Up front about repair costs. Repairs done quickly for a fair price.
Amazing service. If you want a great mechanic at this location request for Hunter Howe, he does an amazing job. Fix it Forward is one of the best around town. Better than the local shops around. Highly recommend
Excellent service. First time customer. Kevin, Mike and they're crew took care of all my needs, they were straight forward and made things easy to understand. They are reasonably priced and honest. I will return for future service. Give them a call!
Got a preinspection done on a vehicle I was looking at buying. It was a really fair price and they had it done in about an hour which was great because I was in a time crunch and I hardly had to wait for them to start the inspection. I learned some helpful info about the vehicle that I didn't know with a regular test drive. Thank you to Fix It Forward!
Great experience with these guys. I had multiple things go wrong with my older vehicle in the span of a month and they were so helpful in getting me in asap! Work got done quickly and accurately. Great place to go!
Got a flat tire fixed the same day I called and only took them about 20 minutes. John and Kevin were awesome to work with and everyone there was very friendly. They showed me the screw in the tire and let me know what the best move was to fix, it was cool to be a part of the process and hear about how it all works. Nice new building with a big waiting area, I would recommend Fix It Forward to anyone.
Great service! Mike was very helpful and kept me informed about the status of my car and how much it would cost to fix it before they went ahead with the repair. I will definitely be going back.
Great place!, very professional, I would recommend fix it forward to everyone!! Mark Dorsey.
Always very thorough! And they always explain in full detail what needs to be done and always ask for permission before they work on your vehicle! They have always took my vehicle right away and I get it back within the day! Worth every penny!!! Very trustworthy and always friendly!! Highly recommend!!
The entire staff are professional well organized and knowledgeable. They repaired my car and my wife’s car, stayed within their estimate, and got the job done right the first time. We needed to return and have my wife’s emergency brake readjusted after a brake job which they did at no extra charge. I would trust any of my vehicles to the guys at fix it forward auto. See John or Mike
Theses guys are the best. Very reasonable and they kept us appraised of what was happening through the whole repair. We have a 1 Ton diesel truck and it’s older so because of the pandemic they had to get parts and we knew what was going on all the time. We’re very thankful for their great work and we will definitely be back!!!
Worked mainly with Kevin and Mike, but everyone was very friendly, helpful and very clear and honest about what our vehicle needed. The work was done quickly with excellent communication. Definitely will use them for all of our vehicle needs. Do not hesitate to give this business a chance!
My issue was my power steering and both hoses. I knew they would be a fair price but was pleasantly surprised when they were able to get me in and van back in less than a week!! Thank you very much! Fix It Forward has yet to disappoint.
Did a full car inspection along side my wiring harness repair . 10/10 would recommend
The best thing about Fix It Forward? They did not treat me like a “dumb girl”. No scams. No trying to upsell. No making up repairs I didn’t need. They were fair, gave me the estimates, and then I could decide what I wanted done. On top of that, I got a warranty on the parts and labor like no other you will find anywhere. I have lived many places and had many different people work on my vehicles. These men blew them out of the water. They have become my new car repair shop.
Also did front axel replacement. First time here. Excellent work - front wheel shimmy eliminated. Will return with other vehicles.
A 3-year warranty was provided for the brake job. Personnel were friendly and helpful.
I was able to get appointment easily and in a few days, reception and waiting area very neat and clean, I was consulted regarding cost, repairs done same day. Thank you I had a great experience. Will see you again!
Customer service was excellent! They made sure my babies and I are safe in our vehicle.
Everything was explained to me and I had the option to approve all repairs or not. Complete descriptions of everything that was wrong and why were given including (never ever seen this before but it was fantastic) video of how the wheel performed during a live test and why it was wobbling. I was also given a very detailed list of parts and repairs needed and what the cost would be for each. Everything was top notch and the staff was great, courteous and gave me a tour of the facility when I came to pick up the vehicle in South Fargo. I would HIGHLY recommend Fix it Forward!!
I was very pleased with Fix It Forward when I had them perform a 4-wheel alignment. They got me an appointment that fit my schedule, completed the job on time, gave me a complete report (before and after specs), and reported on the condition of several vehicle systems, including topping off some fluids (no extra charge). I highly recommend them for all of your vehicle's mechanical needs.
Put in for oil change and tire rotation, but knew we had something wrong with oil leaking. Got a call and was informed of issues and we gave go ahead for repairs. They also provided us a loaner car free of charge, which was incredibly helpful.
Really like that they texted us all the information for the quote on parts and labor so that we could be aware of the cost in real time.
When I went to pick up my car, they spent extra time discussing with me what had happened, what care would be needed for an older car, showed me maintenance steps.
It sucked that my vehicle had an expensive fix, but we honestly appreciated the promptness, professionalism, and care that we were provided.
Its rare but I've had a few top shelf company's in my years and this is one of them.. They were so extremely professional. I do recommend them for your car care. I hope everyone has the fantastic service that I got...Keep up the good work...
I stopped in to have the tires rotated/balanced for my daughters Malibu. Kevin was very professional and very friendly. He called me and informed me of what he found and also his suggestions of a remedy. They fixed all the problems for a reasonable price and also in a timely manner.
Kindness at the front desk.
Patient and competent explanation of what my truck needed. Timely. Professional.
My car was making strange noise. They checked it and everything looked good. They let me know it was safe to drive. I felt much safer after they checked it out!
Thank you!
Service was very quick and the price was also exactly as quoted. They addressed some other issues they noticed but informed me it wasn't necessary to be done immediately and provided a quote for the issue. I didn't even have to move my seat back into position when my vehicle was finished.
Brought vehicle to Fix it Foward after it got messed up by someone else. It still drives worse than when i initially had it "diagnosed" by other shop, but better than when I brought it to Fix it Forward. Great people.
Good group of honest people doing honest work. Highly recommend that you take your vehicle to fix it forward. You know that they'll get down to the bottom of things.
Fix it Forward checked out my car about the catalytic converter which did not need replacing no charge and recommended a different auto shop for my exhaust tail pipe! Very happy and satisfied
Kevin was great to work with! We are going on a road trip and I asked them to change the oil and give it a good check. They did a thorough job and actually showed me the work they did. They didn't pressure me into anything. Absolutely recommend!
They were able to diagnose the problems quickly, and let me know how much it would cost, as well as explaining the process behind what they’d be doing. Great experience going there and got my car fixed up quickly!
They did a great job. The service and people were awesome. They even found a mail in a tire and fixed it. They do excellent work and are very friendly.
The techs at Fix It Forward correctly diagnosed the issues we were experiencing when the other dealerships in town could not and made the repairs in a timely manor. They also offered a loner vehicle while repairs were being made to our vehicle and kept us informed on the progress being made. I would definitely recommend and use their services again!
Everyone there was extremely professional, helpful, and honest! They were glad to answer any questions I had and took the time to show me and explain everything that needed work on my vehicle. I will for sure come back in the future!
Great service, reached out about what was needing to be repaired, got it down quickly and effectively.
*update*
I had mentioned a strange odor previously but the folks here reached out and looked into it. Turns out it was just a normal thing that happens with new parts and that odor issue is gone. Really happy the team read my review and reaches out to help me, and educate me! 🙂 Great group of folks to work with!
I honestly kind of ambushed them in the morning, and I knew I needed a new coil in my Nissan Xterra. They were luckily able to give me right in. I was worried about how long it would take since I had to get out to western North Dakota to chase storms…. and they got me out in time, and the price was fair. Got to my target in time to bag 3 tornadoes :)
Anyways. I’ll definitely go back to them in the future. They’re right down the street from me. They’re honest, and they’re very dependable.
Not a bad shop in the FM area, I trust them the most because they are honest and own up to their mistakes if they make them. They told me my transmission cooler lines were bad, went and looked at it myself and found out that it was a fitting and not the lines. They had already sold me the parts but when I went back and told them they took the parts back and gave me a full refund as well as an apology. Very professional and nice about it. I definitely recommend going here as my bad experience is very rare, and when it did happen they were very nice about it and were willing to correct their mistake. Not a lot of shops do that so a lot of respect for these guys.
I enjoyed that they kept me updated on when they were able to get to my car maintenance. Also the system for choosing which maintenance items to approve or decline is modern compared to most shops I have been to. Above all I appreciated the honesty and not feeling like they were trying to get as much money out of me as possible!
Always quick in and out and always checking over the extra items to insure my family is safe.. keep up the good work - well done…
Very friendly and knowledgeable staff, tolerated me when I called many times for check ups on my vehicle while it was there. A bit spendy but I got my van fixed in a timely manner and I know it's fixed well :)
Fix it Forward has come through in the clutch for me and my fiancé. Had a battery die and was able to get us on the road the next day. General maintenance is super easy with them as well! Great family feel!
They were very professional and pleasant.
There were a lot of repairs and maintenance to be done. as it is an older vehicle.
They had a little difficulty finding the right parts, but kept me in the loop continuously so that I would not need to call them to find out what was going on.
I would highly recommend these guys to anyone.
It took several days to get an appointment— but they fixed the brakes the same day and at a fair price!
Definitely would recommend!
They are extremely friendly and got my car in a day earlier then expected. Officially my new shop/ place to get a oil change.
They care about their customers, I used to go to luther for oil changes never again. They don't check anything there. Just out to grab your money. Fix it forward checks over my vehicle and give me feedback I can understand
The best around. The only place we go to now. Thanks for your mission work through Christ too!
I was very pleased with my experience at Fix It Forward. They had to replace the engine in my vehicle. They kept me informed on the progress. I will definitely use them again as well as recommend them to anyone who needs any work done on their vehicle.
My car was having weird starting problems. Every mechanic I talked to said that the problems were "weird." A different car place couldn't find the problem. Fix It Forward was able to properly diagnose the problem and give me good quotes on the fix. The people were kind and easy to work with. I recommend Fix It Forward to people needing car work done in the Fargo/Moorhead area.
Fix it forward got may truck running like new again!! They did a great inspection and gave me a list of what needs to be fixed now, and in the near future, and what could wait for later. They also gave me a dollar number to budget for future repairs. Very professional and great people.
I really like taking my vehicle to Fix It Forward. The staff are kind and patient. They take the time to listen to you and really care that they fix the issues that are broken. I appreciate their patience and I LOVE their mission and what they do for others.
These guys were great! Recommended the appropriate tires for my vehicle, installed them in a very efficient manner and had a vehicle I could use while they did it. Can't say enough good things about them!
Justin at fix it forward did a great job on my truck. If you have a Raptor or an f150 he has to be the most knowledgeable mechanic in the area. I went in expecting to spend much less but was happy with the end result as he found some problems that could’ve resulted in a bad accident taking place had the repairs not taken place.
It was my first time going to fix it forward and everyone was super nice and helpful. Not only did they mention potential problems with my car, they brought me into the shop to see for myself. I highly recommend getting your car work done by them.
Great service, spent time answering my questions and a great mission. This is my go-to place from now on.
These guys are awesome!! I had been having issues with a check engine light and power limitations on my Chevy Duramax. After 3 trips to the local Chevy Dealer there was no solution in sight as they said they couldnt replicate the problem to fix it even though the light was still illuminated. The truck went into fail safe mode with power limiting as I was passing the shop so I turned around and went back to see if they could check it out. Although their diesel mechanic was on VC, Kevin, a manager there took the time to see if he could do anything for me. Within a few hours he had identified the problem, got the part from That same dealership and had me back on the road. No issues since!! Great job Kevin and the Team at Fix It Forward!! I have sent many friends there since and will keep going back for all of my service needs! Hey! do you guys work on Harleys??!
I sent my college daughter here after having problems sending her to the local dealership. Everyone was helpful including spending time on the phone with me 6 hours away to explain what was going on. This will be our go to place with two daughters attending college in the area. Thanks
Great customer service and very informative! They were able to get my car in same day to check an issue that had suddenly come up with my vehicle. Will be using again!
There’s a reason this shop has 4.9 stars. They’re great people, both the employers and employees. Very friendly and professional. Good value on an alignment, even with the state of the art rack that they have. Will definitely continue going here for the maintenance and services that I don’t have the tools to do myself.
I very much appreciate their honesty and kindness. And patience! I have lots of questions as I'm not always car familiar and they are all outstanding and take the time to make sure I understand what's going on and we make a game plan.... They go above and beyond!!
Very professional fast friendly service would definitely recommend and use again!!
These guys really bailed me out. Had to tow my daughter's car in day after Thanksgiving, and they were able to fix it same day with no appt. Friendly, attentive and professional. Will use again, thanks!
Attentive, caring and professional staff. Quality workmanship. We’re fairly new to this place but will definitely be coming back for our next repair and maintenance.
Best mechanic in fargo hands down. I brought in a journey and a volvo and will continue to bring my volvo in for as long as I may live here. They've been completely transparent with me from the start. They don't try to upsell and even told me actively stuff that I didn't need so that I could save money. I completely recommend here and will continue to recommend here for as long as they stay honest. They charged me $100 for an electrical diagnosis and found that the reason my volvo was slipping and wouldn't accelerate is that my ac compressor blew a fuse. It was on the same fuse as my accelerator. Rather than giving me a quote for an entire new ac compressor and labor they unplugged the ac and moved the wire to a safe spot and replaced the fuse. They told me i wouldn't have ac but to bring it back if I wanted to get that working again. They are a bit more expensive for labor but well worth the money. 10/10
They do great work on time, and Mike S. Is great to deal with.
Super nice and friendly group of guys, very helpful, I would recommend this place to everyone, they do great work for a decent price. The community service side of things is a whole different addition to how good of a shop this is.
Kevin was amazing with helping me understand everything that was going on with my vehicle. They did everything they could to make sure my entire family is safe in our vehicle. Kevin showed us where the blockheater was and how to read our round dipstick at pickup when asked. He definately went above and beyond.
They were so kind here and helpful. The place is so clean and the customer lounge is beautiful! I will definitely be going back here for any of my car needs!!
Dropped off my son's vehicle to fix a dead apim radio module and an oil leak. Fix it Forward completed a safety check and found issues with steering also. Completely took care of all the issues with great details and sound communication. Thank you from the bottom heart.
If anyone has a college student in the Fargo/Moorhead area and your son/daughter needs vehicle help, don't hesitate to call Fix It Forward AutoCare! Great team.
This place is great. The people here are so nice and they not only tell you what's wrong, they show you. They went above and beyond getting my car fixed and I will for sure go back!
Needed a second opinion and they did a great job explaining and helping me out
They provided transportation so I could conveniently and safely park my car the day before my appointment. Great customer service! Thank you very much!
Mike was easy to work with. Gave us estimates before work was performed. When we came to pick up the vehicle,Mike went over everything and even told us about some other issue we had with the vehicle.
Once again, Fix It Forward does not disappoint! Accommodating to my schedule with a quick turn around time. Polite, Friendly, Professional, top notch Customer Service. I can’t recommend this shop enough!A+++
They performed a complete point-to-point vehicle inspection. Very comprehensive & detailed report provide within an hour. An excellent service at a fair price.
We are a Dallas based company that was stuck in Fargo, ND with a service truck that would not start.
We appreciate how quickly FIX IT FORWARD AUTO CARE took care of the problem and got us back on the road.
They were very nice and got me in right away even though they were busy. When they heard I had an exhaust leak they were concerned about my safety. Will definitely be taking my car to them from now on.
I have used fix it since they have opened. Matt is a great guy and my friend Justin (a tech there) is great at his job and makes sure I'm always taken care of. I will always continue to use them as my shop of choice.
As I have told others and will continue to tell others, I will pay the extra $$ to these guys if they quote me something that is a little higher than other local shops. Why? They help those in need! Again who else does that? Fix it forward ministries is a God send to our community for those that really need the help. Bravo men BRAVO!!!!👌🙏👍🤝👏👏👏👏
Had an appointment, and vehicle got in on time. Service was done in a timely manner. Staff was very courteous.
Not only was this affordable for me, but they went above and beyond to make sure I understood what was wrong with my vehicle. They wouldn't do any work without my okay and the work I do need done, I'm able to make payments on. The staff is professional and friendly!
The managers and service techs did an incredible job with my car. Everything feels better, sounds better, and the price was very fair in comparison with other auto shops.
GREAT AND HONEST SERVICE.WAY BETTER SERCIVE THEN MATTS AUTO AND WAY MORE AFFORDABLE.
Very friendly. I had a sporadic issue that couldn't be reproduced. They looked at and tested every possible thing to try to find the root cause. Issue is now resolved. They were great to work with and explained everything they were doing.
Great experience...very courteous a f fast!
I had a great experience. Price was reasonable.
From the time that I walked into the shop to the final call I received that my vehicle was restored. Kevin gave me the utmost professional experience and quickly diagnosed my vehicle. Five stars!
Worked my car in dame day to fix the leak in it when they did not have any openings for 4 days. I was very grateful!
I had previous work done which required removal of the fender liners. The screws were either not properly tightened or just became loose and fell out. I went by FIFAR and the screws were replaced and tightened. The repair was quick, no hassle and no charge. I recommend FIFAR.
Highly recommend Fix It Forward. This business has very knowledgeable mechanics, kind and courteous front office staff, and a wonderful mission. Ask for Kevin. He's great to work with.
They did a great job,on my vehicle, which was serviced on a warranty.they are truly a top notch car garage.
Great service. They communicated what they found gave me a quote that was very reasonable, and all work met my expectations.
Dropped off tires and picked up 4 took pictures gave them the invoice and said thank you and left. Very nice people.
Awesome and knowledgable workers. I came here after going to a big name shop that wasn't able to help. This place is great and was actually a better price. Will return! They do high end offroad upgrades as well which you can't find at many places.
Diagnosed a stubborn rear suspension noise quickly. Recommend only the crucial repairs and suggested I wait to fix non urgent issues. Fair, honest and professional. Beautiful facility!
They install a suspension lift kit, mount and balanced tires, and alignment for me. Great job!
Very friendly and the price was great. They charge 30.00 less than then dealership for the same service. I would recommend!
I absolutely love fix it forward auto care! They are wonderful to work with and have such a catchy jingle I mean who wouldn't want to have there vehicles worked on there? Thank you for getting me in last minute you guys really do go above and beyond! #lifelongcustomernow
Kevin staff was wonderful worked with me to make sure my car is in good shape to be safe to travel in.
They got me in same day for an oil change, in an out in less then 45 mins. Staff was very friendly and informative. Will use them again.
Made an appointment and they were able to schedule me quickly. Staff was very professional and informative. Service started shortly after arrival and completed without issue. Excellent experience.
Great service. Great place. Great mission!
Wonderful people that care about doing a thorough job!
Great job, fixed the problem with no fuss, in a timely manor.
I had a water pump replaced and a leaky pinion seal replaced. To my knowledge, both repairs are satisfactory. I was pleased with the speed of repairs and that I was kept informed of progress.
Excellent experience! These folks are upfront about everything when it comes to a person's vehicle. They even prioritize repairs by importance. Love them! I would refer everyone I know to them.
What a joy to work with a business who values people. Positive energetic and results driven. U have my business, and I will reccomend this crew to any and all!
Great service. I especially like their rating system that explains how much wear parts have and how soon until they need replacement.
Professional, efficient and explained in detail the work that was needed.
Great service. They make you feel like you're a friend and they understand that your time is important too. Always done when they say they'll be done.
My experience here was great. They explained what they had to do and showed me what they had to do before they did it. My car was in and out fairly quickly.
These are always the best guys to go to!!!! Will always bring any vehicle I have to Fix it Forward and recommend them to everybody I know
Always friendly, accommodating, and do good work. They inform you of any other work that is needed but don't pressure you into it. Recommended.
These guys are so professional and simply put so down to earth. I didn’t bad an eye with the price of a semi-expensive job, becuse these guys have never been dishonest to me. That’s rare!!!!
I was notified exactly of what would be done prior to the job. Also called to give additional information on car. Thorough. They text the next day for satisfaction.
The repair cost quote and repair time were fast and the staff was extremely friendly and knowledgeable.
Called for an appointment, got there and out on my way all in 3 hours, usually that's unheard of very friendly and a good price .I'll be back that's for sure!
Fixit Forward has always been great to work with.
Excellent customer service and great work
Very prompt with completion and updated through process. I also enjoy using this business because of the secondary mission work. I try to support businesses that do good for our community.
Friendly and honest. Excellent service.
Excellent service, great work, and nice customer service
Solid service, comfortable waiting area, fair prices (you're paying for the quality care they take).
They go the extra mile to explain things they've noticed, but don't push you to get extra services.
I highly recommend fix it forward if you need anything done they will get it done in a timely manner and a price that's right and the best service I have found in Fargo North Dakota thanks again fix it forward I couldn't drive my vehicle without you.
I've used Fix it Forward in Moorhead MN, many times. Always had good experience. So when they opened another just a mile from me, I jumped on board. Great bunch of people.
Honest and fair. Would recommend them to anyone.
They got the job done on time, and on budget. They even brought another issue to my attention that I had no idea about. Thanks guys!
Great and friendly staffs, good service and the price was good I would recommend this place to anyone needing car care.
Fast, Curtis and trustworthy. I won’t take my business anywhere else.
Excellent service. They inspected my vehicle and gave recommendations. Wonderful shop
They were fast, convenient, and efficient
They were wonderful to work with and had speedy service!
GREAT PLACE TO DO BUSINESS. NICE WAITING AREA WITH CHISTIAN MUSIC PLAYING. PROMPT SERVICE. FRIENDLY STAFF. 12-9-21. WHILE I CONTINUE TO CREDIT FIX IT FORWARD AS A GOOD PLACE TO DO BUSINESS, THERE WAS ONE HICCUP THIS TIME. THE BUSINESS REACHED OUT TO ME WITH A TEXT SAYING THEY HAD NOT SEEN MY VEHICLE FOR AWHILE AND WONDERED IF I NEEDED ANYTHING DONE. WE DON'T DRIVE MUCH OUT OF THE CITY AND USE SYNTHETIC OIL SO REALLY DIDN'T NEED AN OIL CHANGE, BUT THOUGHT IT WOULD BE FINE TO HAVE THE OIL CHANGED AND THINGS CHECKED OUT. I REPLIED WITH A TEXT ASKING IF THURSDAY, DECEMBER 9TH WOULD WORK AT 10:00 A.M.? I RECEIVED A TEXT THAT I WAS BOOKED FOR AN OIL CHANGE ON THAT DATE AT 10:00. HOWEVER, WHEN I ARRIVED FOR THE APPOINTMENT, MY NAME WAS NOT FOUND ON THE SCHEDULE FOR THAT DAY. IT WAS JUST A MATTER OF WHOEVER VERIFIED MY APPOINTMENT THROUGH A TEXT NOT GETTING IT RECORDED ON THE MAIN SCHEDULE FOR THAT DAY. I WAS NOT UPSET AS I HAD PLENTY OF TIME, BUT NEED TO BE TRUTHFUL ABOUT THE FACT THAT IT DID HAPPEN AS THAT IS WHY YOU ARE ASKING FOR FEEDBACK. JAMES REINHOLZ
I stand corrected: the fix it forward ministry is 3-4 months behind. The fix it forward Auto Care said they're taking appointments & keeping up w/ services...Thanks...+
Great staff! Great techs! Easy to work with!
Very friendly staff. Suggested us getting new tires and showed us why on the vehicle and offered a great price for the tires.
Very Good Car Service and They fixed my truck problem right away thanks for your prompt service I'll refer your company to all my friends
Quick, easy service done quicker than expected. Excellent oil change and nice customer lounge.
Their staff is always so friendly, knowledgeable and helpful when I come here for my scheduled maintenance or repair work. Highly recommended to anyone seeking mechanical work!!
Went above and beyond, helped us out of bind. Great guys! Great service!
Replacement of ignition coil and timing belt.
Recommend. Friendly, helpful, quality work. Checked all the boxes I look for. Will continue to do business with them.
Very professional and took into consideration that I am single when it came to the price of the repair on my Nissian Morano.
Used engine replacement. Very satisfied runs good better than before. Thanks guys!
As usual, Great job fix it forward!
They did a perfect job! They replaced my low been Lights.
Really nice people that are super helpful.
They always do a great job, and let me know about things that might need work in the future, so I can plan for it. Thanks!
Very friendly and professional service at a competitive price-Who could expect more! I will be back.
The team at Fix it Forward are great to work with! Honest, polite and helpful.
Love doing business with these folks! Love their mission and ministry!
Very Good to work with!
Excellent service and very detailed with the repairs that were needed. Isaac does a great job!
They did a great job of service and completed the appointment in the recommended time.
Had oil change and new belts installed. I always use this business as they are the best.
Fix it forward has helped me and family members several times. They are honest and helpful.
Good work
Friendly kind welcoming staff. I have known one of their mechanics for years. Great guy !.
They fixed my car.
Always do great work!!
Been going here for over a year. Honest, straight forward and affordable.
Was good
Tire rotation and balance was done along with the oil change. Prompt service.
Justin always takes good care of my truck and is very knowledgeable.
An excellent place to get your vehicle repaired! Bonus is they are associated with an excellent non-profit!
Very professional and kind service! I will return and recommend.
The team was great to work with and was fair on pricing. I would use them again.
Nice people!!! I will be back!! And I recommended my nephew to see them for an oil change!!!
The process and procedure was good
Friendly staff, listened to my concerns, and fixed my vehicle under budget.
Very nice shop, they were courteous, loaner vehicle and timely service.
Always great to work with. Quality work, good communication and very customer oriented!
Excellent service in an emergency over Christmas. Also love and support their community service mission.
Justin is the best!!
Great Service! Fast and friendly!
They were great to work with. It is wonderful to have them in the neighborhood!
It feels like I have a brand new car!
I've been to alot of places but this will be my forever place for my family car and truck repairs thank u guys so much ..
Professional and repairs done on time. Quotes before repair and notification when complete.
Repaired vehicle accordingly and quickly.
Honest, and upfront. I would recommend them to others
Great service. Very professional. Love how easy it was.
Employees, work done and price were all good.
Excellent Service!
Great work, fair price, fantastic communication!
Great.
Aftermarket parts installation and I know who is taking care of my vehicle
Prompt service, kept informed by service advisor, stand behind their work
Great group of folks here. Quality service, work and integrity!
Fixed oil leak
I got what I paid for and expected. Thankful.
Fixed my heater and I'm so grateful
They were very friendly and informative.
Wonderful place! Will be going there from now on!
Excellent
Friendly and professional.
Great experience!! Will recommend.
Great service and fast turnaround!
Very good - thank you!!
John Cegla and team are awesome!
So friendly and great quality service!
The employees were the friendliest you'll find around
Professional. Explained everything and answered all my questions. 👍👍👍 …
All went well and timely.
Trustworthy, friendly, and genuinely good people!
I always get fabulous service here!
It was great
My experience was good, just to expense
Efficient and friendly service
Very efficient and pleasant
They where very informative
Very detailed and knowledgeable
Great service and experience!!
Polite an helpful on the phone
These guys are great!
Awesome
Very good!
Alternator replacement and gasket replacements. The car works well, but I am now getting an 06 error, which means the hood pin is faulty. This wasn’t an issue before we brought it in.
Thank you for the diagnostics
Friendly and quick!
They rebuilt my ignition and I hope it last. They are always good at letting me know what needs to be done and what don't. They don't ever over price or lie about what all needs to be. They are truthful
They found a leak in the rear axle seal during a routine oil change. They helped with contacting the insurance and did a quality job of repair. I am making this crew my mechanics for any of my automotive needs.
They are very friendly and knowledgeable!! They get the repairs done on time, unless something unexpected comes up then they will let you know.