Reviews of Fix It Forward Auto Care - 13th Avenue West Fargo. (Auto Repair Shop) in Fargo (North Dakota).

Fix It Forward Auto Care - 13th Avenue West Fargo

352 Reviews

251 Comments

Auto repair shop

Auto repair shop

1224 13th Ave E, West Fargo, ND 58078, United States

Description

Information of Fix It Forward Auto Care - 13th Avenue West Fargo, Auto repair shop in Fargo (North Dakota)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

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Open hours of Fix It Forward Auto Care - 13th Avenue West Fargo

Popular times

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Reviews of Fix It Forward Auto Care - 13th Avenue West Fargo

Brianne Ansberry

I recently brought in a vehicle because of a slow leak in the tire. There was a screw in it that was too close to the sidewall to simply be repaired/patched. It needed new tires anyway so I came back 5 days later to get the tires on! Fair price, detailed list of some things that needed to be fixed that was easy to read and it merely recommended that the items on list got fixed never pushy or aggressive. It's a comfortable atmosphere. The waiting area has snacks&refreshments😃 I'd say another big bonus is it's located within walking distance to a Menards, Holiday gas station, Dairy Queen and several other shopping places. It's clean, pleasant employees and all in all it was an exceptionally good experience! 👍😎😁

Luka Eissinger

First of all, I had heard about this place through my church so I have known about them before I went in. Regardless, the staff was very friendly and up front. I needed to get some tires replaced and they gave me more than one option, which was nice so I could fit it to my budget. They told me what time my car would be done and they got it done in the time they told me. I am also aware of the ministry they have with providing cars to those in need and I think it is such a great thing they do. So overall, it is a great place to bring your vehicle in for any type of maintenance and you can expect great service and hospitality from them. Will be returning here again. :)

Brenna Pedersen

Being a woman, I'm always cautious with car repair places. These guys were amazing! Listened to everything I had to say, answered all of my questions and explained everything. My repair was pretty pricey, but they were open about other options to help lower the cost. Thankfully the part I needed was in Fargo, so they only had my car for about 1 1/2 days! They do offer loaner or rental cars as well.

Revisia VanVolkinburg

Had my alternator replaced it was really expensive but was told I have a five year warranty on it. If that’s the case it was worth getting it replaced. Always receive great service. I have been taking my car there for over five years. I have and will recommend Fix it Forward to anyone wanting a honest and great car service.

Christian Brown

I went into Fix It Forward Auto Care because I broke the bead on my tire, John looked at my tire and realized that the bead was too worn to seat. He explained that for safety reasons, because I have an AWD (all-wheel drive) vehicle, it's best to replace all four tires at the same time. I explained my money situation and that there was no way I could replace all the tires at that time. He went outside and checked the tread depth of my remaining tires and determined that it would be okay to replace the one tire. The tire that I needed/wanted to keep with the tread pattern as the other three tires wasn't in their system. I looked online and was able to special order it. John held on to my wheel, and when the tire arrived, he replaced the old tire, called me up to let me know that it was ready whenever I was, and he had me in and out, tire mounted, within 5 - 10 minutes of arriving at the shop, they even replaced the donut spare, to the underside of the vehicle. 😀 I have been to shops that do the bare minimum for the most money they can get. This is NOT one of them. They seem to care for their customers' needs and enjoy doing their jobs. I would definitely refer them to others. Thanks, John and the whole Fix It Forward crew.

Brandon Flowers

Service: spark plugs and new intake gasket These guys work fast and well. Overall great job and best experience I've had. They offer uber rides too. Travis was my service advisor and Mr. kraft was the tech. Both you guys went beyond my expectations, and the ministry part of this business is very commendable. I having nothing but respect for those doing what they can to help others. I never write reviews but i felt compelled to do so for these guys. Thanks again

Kathy Tinquist

They were very quick to get us in. After inspecting our vehicle they gave us a thorough description of the work that needed to be done along with the expenses. We were very pleased with the service and friendly staff! Would recommend them to anyone who needs car repairs.

Kaycee Jae

My boyfriend and I have been going to 13th Ave auto for years. My car recently got into an accident and they took the time to check everything over to make sure it was in working condition. They also took the time to help me find the best tires for my price range. Even though they had to special order my tires and I had to reschedule my original appointment due to them not being delivered on time. 13th Ave auto called me and gave me plenty of notice and worked to find a time that worked best for my schedule I also had only brought my car in for an oil change and inspection they took their time and fixed other issues that I didn’t know about. Justin was very professional and helped me answer all of the questions that I had, especially the ones I had about my car accident. Highly recommend!

Houston Klassen

Yet another great experience with Fix-it-forward! First time at this location but the exceptional service started by getting my car in the same day I called, got me Ubers to and from work, and found and fixed the issue quickly and for a very fair price. These guys do it right!!!! ( and Zeus was a very friendly bonus to get to meet!)

J R

Fix it Forward is my kind of repair shop. These guys are honest to the core. Many businesses think they should lie to customers, trick them to make a buck. Around us everyday wherever we take our business it’s always about more and more profits. Yes making profits is ok but doing it the right way is honorable. Fix it forward… your praises are on my lips. Thanks for being upfront, you’ll stay in business a very long time because you’ll win the heart of your customers in the long run. I won’t take my car anywhere else as long as you keep treating me honestly and fairly. Keep it up guys! Thanks a bunch

Sabrina Chavez

Their diagnostic is thorough. I like that the shop funds the car repair ministry but the $120 diagnostic fee doesn’t go toward repairs if you repair with them. I will still repair with them because I’d rather have an honest mechanic.

JT FRONING

My Ram had a major mechanical issue this week, I called Fix it Forward to see if they could save the day and they did! They got it towed & fixed the following day! They offer great service, clear communication & offer a 3 year warranty on all their work!

katelyn thompson

We are from out of town and broke down well in Fargo and they helped us after having the vehicle for less then 6 hours. Great friendly service. Highly recommend for all your vehicle needs!

Reid Kittelson

I brought a vehicle in for a pre-purchase inspection, and it was money well spent. I was able to bring the inspection report into the dealer and easily negotiate for the repairs identified in the report. I also observed John provide a ride to a customer who had a large dog with her which made it impossible for her to get an Uber or taxi. This was definitely going above and beyond what a normal mechanic shop would do. I would recommend the business to anyone.

Leslie Matthiensen

They replaced my spark plugs and tested my battery, as well as topped off my transmission fluid. They were very friendly and completed the tasks in a timely manner!

Rob Zastre

These guys are the only ones I take my vehicles to. Honest, fare price, and great speedy work. Online account to track repairs and pictures of any issue so you can see for yourself. Great transparency. If you go anywhere else you’re at the wrong place.

Jane Lessard

Loved that they looked over everything, sent me an estimate via text and I was able to except or decline each service. All services were then completed in a timely manner. Great job!

Michelle Dumas

They were able to get me an appointment immediately and diagnosed the problem very quickly. They updated me with the relevant information and replaced the defective part all before noon on the appointment day. They were very transparent throughout.

Kathy Swenson

They were very friendly! Made all the repairs in a very timely manner. So glad I used their services. I'll recommend them to everyone !

Ashley Peou

They explained everything very clearly. The whole process was fast and they were flexible with my schedule to bring my car in when needed.

Teagan B

They went above and beyond to find everything that needed maintenance on my vehicle. I had a hard time describing the problems the issues I was having, but they found everything and kept me updated. They got everything done in a timely manner, I dropped my car off Thursday morning for them to check the car and got my car back with everything fixed after I was done with work on Friday.

Kena

Totally blown away at the service I received here! These guys were able to squeeze me in on my one day off for some regular maintenance and repairs I needed on my car. They were upfront, kind and professional and I will absolutely be returning for all of my vehicle related needs!

Brad Olson

Service was great, as usual. The staff explained what was done and if I had any questions, they would be able to get the answers.

Paula F

I was a work-in road readiness inspection. I was worked into the schedule within an hour of arrival and the mechanic offered to ride along to help diagnose the vibration coming from the wheels. Very satisfied with the service, the waiting area, the professionalism of the mechanics, and the willingness to assure satisfaction. They also offer two payment options for the average person who doesn't have repair costs readily available. All around great experience.

Anthony Pratt

Sometimes it's difficult to leave a classic car in large volume shops. Fix it Forward has proven to be the absolute correct choice for diagnosis and repair. Reasonably priced, with excellent attention to detail and an overall mission statement that makes the company stand out in the fray. Top notch service and great people as well, can't recommend enough.

Hunter Martin

Had a decent sized issue with a vibration and Fix It Forward West Fargo not only addressed my concern, but provided valuable input about upcoming potential maintenance, which helps me budget for future repairs before being unpleasantly surprised. I have not been disappointed with them yet and am confident they will be just as excellent with my next visit.

Joe Payne

I have been bringing my cars to this location for several years. However, this is the first time since Fix-It-Forward started managing the business. I was not disappointed. The staff were extremely friendly and helpful and the oil change was completed correctly. I will return!!

Taylor Janet

My church sent me over to not only the missionary side but also the auto care side. They do amazing work! They are honest and won’t give you the run around on fixing things that don’t need fixing. Their prices are fair, and they do a great job!

Stephanie Christiansen

Great group of people to work with . Very honest and understanding! Very helpful. Been great to have people I trust working on my vehicles

Steph Privratsky

The 13 Ave E in Fargo helped me in an emergency situation. My power steerinf hose blew and had to leave it there while I went back to work. We communicated via text and calls and they were able to fix it that same day. It really helped stay independent with my own vehicle home that night. I am soooo grateful for their experience and that safe feeling they were able complete.

Henrietta Slocum

I heard about this place from my co-worker so I decided to try them. The people there are very nice and professional. I’m happy to go to a business that also do good in the community.

Bryan Randerson

Was using them when they were 13th Avenue Auto Repair. Extremely friendly service, mechanic discussed issues and took very good care of my truck. After service conversation was extremely helpful in understanding remaining issues needing resolved. Great communication!!!

Jon

Great service. Had an issue with a battery and they did a warranty on the spot without making me make an appointment. Highly recommend this place

Kathy Swanson

Very friendly. Very informative and even showed me the piece on my car that needed to be replaced. I was impressed.

Shannon Uecker

Justin and the techs did a great job. They kept me up to date on the services and made recommendations.

Tennille Altepeter

I called the day I wanted my repair fixed and they squeezed me in. I had the power steering hose fixed. I was charged a reasonable amount and it was done when they promised.

Aaron P

Fast and efficient shop. Got my vehicle in, very affordable, and top notch employees. Made for an enjoyable experience.

Kids Huseby

Friendly, honest group. Just missed resetting the oil change warning. Big deal. Will keep bringing my vehicles there for service. Super crew.

Christina Fox

You were straight up with what was wrong and to much to fix . You guys are awesome. I have told a few people about you guys. Not that your short on work . Thank you so much ill be coming back

Amy Messner

Amazing to work with, did not pressure for unnecessary fixes, helped prioritize what can or cannot wait. Wonderful staff. Highly recommend!

Douglas Henry

We will start bringing both vehicles here. Excellent service and very fair prices. Thank you!

Lauren Imhoff

The service was done in a timely and efficient manner and the prices are extremely competitive. I got a number of services done in my visit and the overall cost was much less than I expected.

Jesse Mastenbrook

Amazing service!!! I had an emergency breakdown of my vehicle and this shop fit me in their schedule and made all repairs in adequate time! Very easy to work with! I would definitely recommend!

Mic N

Did a recharge for my A/C. Checked for leaks and made sure the a/c worked at normal temp before finishing. And did a 10 point inspection of my whole van from front to back for no extra charge. Was nice knowing my van is in good shape and only needs minor repairs like the cabin filter, air filter and oil pn needs replacing and 2 front tires. Was a little more cheaper then other places I called and friendly.

Randol Cassellius

I like to be in control of things but when my daughter's car engine suffered catastrophic failure I was unable to help directly. Because I live 2 states away I was forced to rely on someone else for help. Fix it forward was an answer to my prayers. They found a replacement motor and totally corrected all that was needed. Thanks guys!

Erin Ruud

I have always had a great experience when getting my vehicle worked on. They do a great job and get the work done quickly and efficiently. Friendly staff and they never try to push unnecessary work on you.

Kelly Schmidt

Been going to these guys for a couple years for oil changes. They are always top notch. Again i was absolutely pleased at the customer service, Knowledge and just the feeling of they actually care about what they do. They keep you informed on any issues and what may need to be fixed or can hold off. They are very well priced. I would recommend this place to anybody out there, They WILL take care of you. VERY WELL DONE GENTLEMAN!!!

Don Berge

The rear brakes replaced as was the alternator which was under warranty. They were pleasant to deal with.

grant holmen

They were able to fix my truck and pick it really fast. I did not expect them when they said it would be.

Scott Mason

Control rod were changed on the vehicle. The work was done quickly and without incident. No issues. Thank you for doing that

Blaze G

Communication was good. Fair price, and Travis was very polite and helpful

Crowjay91

They're a no bs kind of place, they also go the extra mile on basic oil changes with a complementary inspection. Letting you know what you need now or in the near future.

Kyle Linstad

Very happy with service provided.Very friendly and helpful staff. I will definitely use there services again.

Mike Chadwick

Drop car off before going on vacation. Car was ready when I got home and all issues have been resolved. They always to great work for me.

Vicki Gardner

Was so grateful that you were able to get my car in for repair at the last minute. Great job on my brakes.

Helene Zelaya

They were very friendly. They were very efficient and got the job done quickly.

Jeremy Mattern

New awesome tires installed and alignment,Very nice staff including the friendly welcome dog staff.

clemente ruiz

I have to change the oil of my Ford 350 dually and I call different places and they said my truck was too heavy but when I went to this place they said yes right away the person who attended me was very nice and the cost was cheaper that what I expected,I will be back definitely

Kathleen Brownshield

Very friendly and knowledgeable. Just drove to Wisconsin and back with great confidence in our car - thank you Fix It Forward! We have 3 vehicles and have found our mechanics!

Gavin Myers

If I ever need anything done with my car, Fix It Forward Auto Care on 13th Ave S is where I take it. Whether that includes an oil change, tire rotation, or anything in-between, they've handled it with exceptional care at a reasonable price. Great service, friendly staff, all in one place!

MARK GIBBON

I had a tire fix there with an appointment. They got to work on it right away and work was completed quickly.

Ken

Fair and reasonable prices, trustworthy, and they communicate well. In short, they do business the right way.

Sylvan Melroe

I appreciated the mechanic analyzing a problem that i thought would be expensive. He said the situation on y car was not that serious. He did some other work that needed to be done. The car drives like new. He saved me a lot of money. I've had all my service work done here for several years..

mads

Quick and easy. I’ve had other work done on my car here as well and I feel as though they are honest, and fair with pricing!

Sam Winter

Fast service, clear communication, honest and fair pricing. This is now my go to auto shop.

Kellie “KiKi” Slaton

They took care of me and got my problem fixed the same day! Super quick and helpful definitely going back as a loyal customer

colin sprunk

They were easy to work with, got the work dun fast would recommend them to everyone

Stephanie Lemmer

I’ve been relying on 13th Avenue Auto Repair for three years now. They’ve never disappointed me. Here’s the latest reason: Before a cross-country road trip (to an extreme climate), my AC needed repair. The folks at 13th went above and beyond to locate the issue. After detailed attention to locate the problem, it turned out to be minor (and they were correct—I’m 1,000 miles away from Fargo currently, and the AC is going strong). It’s difficult to find a trustworthy repair shop, and I trust the folks here impeccably.

Gavin Berndt

Awesome company good service good people. Awesome dogs too 😋😅 …

Stephen Khalfani

My experience at 13th Ave Auto Repair was a really good one, because I've only been there once before. My company uses them to service our work vehicles, so on my day off, I decided to take my personal vehicle there as well. I'm glad I did. Everything went well and everyone was great.👍👊👍 …

Super premium

I've been driving for 9 years and THIS IS THE BEST mechanic experience I have ever had by a longshot. No angry or moody workers, no pressure, no rush. They understood my financial situations and worked with what I had. Ben the master technician at this location was one of the friendliest people I've ever come across at a shop. All the guys work well together. Everyone is super helpful and welcoming. I got so much more of a experience then I could have ever expected from a small location like this. I highly recommend taking your car here if you want to feel comfortable and confident about who's working on your car and where your money's going. They walked out to my car and spent about a half hour diagnosing my vehicle for FREE! All I did is told them what I knew was wrong and what noises I was hearing. I didn't even have a appointment! Thank you To all the employees at 13th Ave auto repair!

David LaFond

I like these people. The dog too. Only 4 stars cuz there is always room to improve. IE; Popcorn to customers, and water. Yes I said it. Matt, you and your people doing good. Now you need a tow truck...

Chuck Shields

Had tailgate latch fixed, and they did a fantastic job..

Marge Freitag

I’ve never had a bad experience here. They are thorough and efficient. Also reasonably priced.

Eriq Wright

Great service, Being from out of the area, it's a challenge to find reputable auto service. They came highly recommended, I had brake pads installed.

Eric McCommon (Dulahan)

I've had a series of good experiences here, and they always treat things seriously and do their best. A particularly good case was when my ball joint sheered off. They were very quick to help me get a tow truck, and to get it fixed. The service in this case was excellent, getting it fixed more quickly than I expected, and just as importantly being very helpful in the follow ups related to the repair when I kept showing up after work because of something else happening!

Regina McIntosh

Courteous and Quick ~ Highly recommend for all your auto needs. My car runs & drives as if it were new!

In Need of

I appreciated the employees courtesy in helping me to get the help I needed. I just came from a larger dealership and they told me I had to have my rear brakes done immediately. The dealership stated my brakes were worn all the way down. ($700)I talked to the manger at 13 Av Auto. He told me I could go for a year without changing the brakes. I appreciated the honesty and saved a lot of money. I will be their customer from now on.

Gene Trottot

Excellent Service! Assisted me with my tire that needed repair even though they were extremely busy. Thank You for helping me out and repairing my tire!

Nathan K

I've always had a great experience here. Very professional, honest, friendly, and with reasonable pricing. My mother and sister both take their vehicles here, and they don't even live in Fargo. I got tired of Corwin's BS and am glad I took my car here instead. Plus I like that the report gives you lots of information and you know it's on your car because they take pictures (for example, my air filter was dirty, and they included a picture). Plus, they were quick and I was a walk in.

Shomu

I pretty much give these guys a call anytime my car starts making a noise or is feeling a little funny. Always professional, don't do any additional work without consulting and providing an updated quote for you so no surprise charges. I've got a 23 year old car and somehow they keep her on the road. Thanks for all you do guys.

Jesse Anderson

Did a great job fixing my wife's car brought it in on short notice they got it done had it back the next afternoon

Brennon Benscoter

I needed an alignment after replacing the control arms and ball joints in my truck. Luckily for me, 13th Auto had a great deal going on. Because of the new control arms, it took a lot longer than usual to complete the job. But as always, they honored the killer deal price! I did not have to pay any extra for the extended labor hours. Their work is always very thorough and clean. Their team is great on explaining the issues with your vehicle and do so in a very professional way. I would recommend anyone to take their vehicle to 13th Auto!

Dave Hertzberg

Good people fair prices. I spent $1900 for repairs but had to beg to get them to mount a couple tires for me. Then I wrote a check and they wouldn't accept it unless it was under $50 was very irritating. So if you have credit to burn instead of cash this isn't a bad place to go.

Amanda Goodman

I had my A/C 'fixed' two times before bringing to Fix it Forward, they re-diagnosed the problem and fixed it along with other maintenance the previous place hadn't even mentioned for a more affordable price than the other place.

David Maas

We were travelling through Fargo when our van acted up. We had a long way to go, so they worked us in Friday afternoon before they closed for the weekend. Everyone was super friendly and courteous even though they all stayed late to get us back on the road safely. Travis was very thorough and knowledgeable and discovered the layers of issues that had all been missed by another shop before we left on our trip. If we lived in Fargo, 13th Ave would be our go-to mechanic!

Allan Dale

These guys have always been my recommendation for friends and family. They work hard and fast and even give a complimentary health check for your vehicle. I've been told things to look and consider but they have never charged for extra work that was not asked of them. They always charge a fair and reasonable price as well! I really do appreciate the team at 13th ave auto and will always come back.

No Name

The name has changed however, the service is still A1 John and Travis are still there too! FIX IT FORWARD aka 13th Ave Auto looks out for you and your pocket book! They never try to up sale you, they tell you exactly what you need and why you need it. Getting an appointment is easy and an estimate is pretty accurate. They also provide oil changes at less cost then the quickie lube centers in town and they do it better! I have been going here for over 15yrs and wouldn't pick another place! The staff is always friendly and the waiting area is clean and comfortable. If you want your Auto fixed right and affordable then look no further because 13th Ave Auto is your hometown service provider! I can't say enough good things :)

Jesselynne Thornton

Alright so I would like to give a full update to my initial review. These guys are awesome! I had an issue with them in the past, BUT soon after I spoke to John, the customer service manager/ car mechanic, and he promptly called me to remedy the issue that I had that day (2 yrs ago). Since then I have given them my business a couple of times, for miscellaneous work needed, and they have blown me away with their quality of work (which was never lacking) AND their customer service!! Every time I have gone there, the issue that I have is fixed. A1 quality work, thank you John (and your team) for your hard work! I would definitely recommend.

Cory Chaput

I called and said my truck brakes just started making a grinding noise. They were busy, but John said bring it in and within a couple hours they found and fixed the problem in my rear brakes! Told me the truth and said my front brakes should be tended to in the near future, but could be done at my convenience. Very honest! Will do business with again! A+ Highly recommend!!!

Kaye Kirsch

Highly recommended. I take all our vehicles here because these guys are honest, do excellent work, and always put the customer's best interest foremost. They go above and beyond, and even stored my winter tires for me one season when I didn't have storage yet! I do all my regular maintenance here, even with newer vehicles that could be serviced at the dealership, because 13th Ave does a better job and I trust them completely.

Jacob Reuter

Great service, flexible with requests, real value for the work completed. The email follow-up on the condition of the car was greatly appreciated and very helpful. Reminder emails are also greatly appreciated. The quality work keeps me going back for all my car repair needs.

Ashley Neunsinger

13th Avenue Auto was recommended by a friend, and I immediately saw why. What a great business and team! I was kept up to date on the repair of my car by call and text, the repairs took a few days due to extent of repair, and ordering items. Repairs were completed, and they let me know of future repairs and estimated costs. Fair prices too! This is definitely my new shop!

A. K.

John Is Extremely Knowledgeable, Fair, & Honest. He and his team offer great service! John has always been up for anything our vehicles need and is so highly knowledgeable on everything auto related. He will put some prices together and show us our options- but then leaves us to make the decision. NO high pressure crap you get elsewhere. No one telling you that you need work done that you don't really need to have done. Honest and trustworthy are sometimes tough to find these days, so I will continue to use 13th AVE AUTO for ALL of our auto needs, for ALL of our vehicles, from here on out. THANK YOU to John and his team for GREAT SERVICE!!!! You're the best!

Barb Eltz

Honest, friendly and stand by their work. They don't pad the repair by trying to sell you parts and service you don't need. They'll tell you the truth if something doesn't need fixing and explain what to look for if there IS a problem worth replacing a part instead of just going for the sale. All that and still competitive prices. Edit: Still bringing my vehicles here, 8 years after I posted this review. Same honest, thorough service!

Nancy Kirsch

My family recommended 13th Ave to me when I moved to Fargo. They are very professional and when they give me a time estimate on how long the work will take it is very precise. They are generally helpful, even for little questions and little things like putting air in tires.

Brian Wind

I went in for my appointment time for an oil leak. They checked it out and when they were done they told me what was wrong. Then they explained that most of the problem they could fix right away. I didn't expect this so I agreed, it saved me from another appointment. What great customer service this was for me and I would recommend 13th Ave Auto Repair. Thank You!!

Emmanuel Dweh

Great service from these guys highly recommend.

Tammy Anderson

The guys here are awesome! Great to work with, thanks!

Dan Lin

Got a headlight replaced. Fast and affordable.

Ingrid W

The team at Fix It Forward, formally 13th Ave Auto does quality work, quick service, honest about the repairs and do the job well.

Anthony Larson

I was able to get my vehicle in at the last minute and staff was extremely helpful!

Kristine Royal

Very thorough, very professional and very nice. I highly recommend!!

Jennifer Schumacher

AWESOME Customer Service! Small, "mom & pop" feel, trustworthy and fair pricing! Even being female needing service on a car, I don't feel they are trying to SCAM me out of unnecessary fixes or over charging! HIGHLY recommend these guys! Also, I love how the bring the Rottweiler, Zeus, into the garage while they work!!!

Anthony Gerling

I've been going to this place for a couple years now and I love them. They are very honest and fair. I've had multiple times where I've brought my car in thinking there's something wrong with it and have them tell me it was something little or nothing at all. on top of that, they didn't charge me for checking it out. They go above and beyond and have been the most honest of any other shop I've been to in Fargo. If you want honesty and fair pricing this is the place! Also they do good work too, very knowledgable.

Justin Posterick

Best place in West Fargo. They will take care of you!

channi wilson

I've been needing an oil change, and haven't been able to squeeze one in with my work schedule. I called 13th Ave, and was able to get my car in the same day, and received a text within the hour that my car was ready. MUCH better then previous places, where I schedule an appointment, and end up sitting for hours. GREAT Service!

James

Well priced and knowledgeable on different products. Highly recommended!

B Andrews

Fantastic service!! They are professional and personable. Will definitely be back!!

Courtney Aug

Fix it forward always does a great job! highly recommend!

Jan Erickson

I recently needed work done on my vehicle, took it in to 13th Ave. My late father took his car to them for many years and always said they were trustworthy, fair and good mechanics; my mother continues to use them for her car care so since they were more than satisfied with them l use them, great crew there too.

Nate S

They were able to get me in last minute on a Friday to replace a tire of mine. Great quick service and the rates for service are on the low side which is fantastic. Professional but fun group of guys working there which made the experience awesome

Nichole Franklin

I can't tell you enough how helpful they are. I was incredibly stressed about getting a car repair bill I wasn't going to be able to afford. However, they went above and beyond and found that my vehicle was still under warranty and are helping me to get the issue fixed. I couldn't be more grateful for their help on this!

James Lewis

Got my car in, fixed my issue, was on the road in under 24h.

Bracken Rourke

Great skilled mechanics and staff. Honest on all fronts. The 31 point check, and diagnostic review, with the oil change is a really nice service. I reccomend 13th Av Auto. 👏 …

Charles Deyo

They had to replace fuel tank. It was not a easy problem to find

Elizabeth Morgan

If you are wondering if you should take your car here, let me tell you, DO IT! In the four years that I have been in Fargo, I've only gone to one other mechanic, one other time, and I hated the experience so much that I said I'll never go anywhere other than 13th ave as lone as I'm in Fargo. Why do I love 13th ave so much though? What really sets it apart? In a word, I would say respect. I can take my car in, tell them what it's doing, and they will look at it and tell me what they will find. They DON'T try to get me to have all sorts of additional work done. They DON'T do a bunch of random work and charge me at the end. They will come back in (or call if I've left) and tell me what they found to be the problem, and they always ask before they fix what they find (especially if it is going to cost more). The last time I was there, my car was making a horrible sound. I thought it was going to cost $$$$ to fix it. In less than 10 minutes of being there, I was told it was just a few belts that needed tightened and everything else looked good. I was out in less than an hour and only paid $46. I've never been anywhere else that let me go and didn't tell me 3 other things they "found wrong with the car" while they were looking. I love this shop and these mechanics. I HIGHLY recommend them. They're honest and respectful and kind.

R G

13th Ave. Auto is the best! The customer service I have received is impeccable. They go above and beyond to make sure you're satisfied with their work. I'll always take my car here. Whatever the issue, 13th Ave Auto will resolve it with honesty and integrity.

Jarrod Langehaug

I had a dead car battery on a Sunday after it was -15. They squeezed me in the following Monday and replaced my battery and got my car running the same day. I also needed spark plugs and they replaced those too, but were also able to save the existing wires which saved me $100. I always go to 13th and they have never let me down.

Jordan Billings

Started coming here do to a coupon book and discounts. I was amazed at the service compared to a different company down the street. I have ways had great service and they go above and beyond to help there customers. I don't know many places that will clean your windows and vacuum your car after a oil change. Honest and Fair!!!

Duane Burman

Blew pinion seal in my Escape as just leaving motel to head back to Sioux Falls @ well below zero after working nearly all night on a project. After making a couple of other calls, One call to 13th Ave. Auto Repair; and I was told to come over with our emergency, immediately. On our way in less than 2 hours; and the cost, treatment was excellent. I highly recommend 13th Ave. Auto Repair in West Fargo, ND. Thanks again, Guys.

Terri harper

Really kind people that help you work out your financial issues when needed

Mary Klabo

Excellent service, team members great to work with

Ryan Retzer

They've always been friendly and straightforward with me. I was referred to them by a coworker of mine and have been going back ever since. Great quality work, worth every penny.

Carol Hoffman

The guys do a good job, but I don't think the parts vendor has always provided a good product. Things have failed, or just don't work correctly, and I don't have heavy usage of the car. The perfect example is the a/c unit. It keeps losing the charge, and the drivers side runs warmer than the passenger, so it really doesn't cool off the driver on a hot day. Appreciate getting the car in when it needs help.

Kathy Iverson

I recently started taking my vehicle to John at 13th Avenue. We have been very happy with the service and especially like how they don't push services on you that are not always necessary. John and his crew are trustworthy men.

Ryan Goodman

I've been taking my vehicles to 13th Ave Auto Repair for over 5 years. These guys are great. Always straight forward and honest. Best shop in town, they stand behind their work and always do things right. I always recommend John and 13th Ave Auto Repair!

Tim Tennancour

The crew did a great job and the price was very reasonable

Emily Quinn

Very nice and courteous staff, super fast but very thorough oil change, answered all my questions, even found a dirty engine air filter! Will recommend to everyone! Quinn Delivery Service will be a lifelong customer and supporter of 13th Ave Auto Repair!

Christen Colgrove

Great workers! They know how to get things done right! Thank you 13th avenue auto for all that you've done and for future work! I live an hour away and I would go to this shop over any other. Easy to talk to, super honest, affordable, and great results. Definitely recommend anyone to go with an auto issue! Right in front of menards on 13th.great location as well!

Cody Nelson

Have had a few services done here over the last few years, this last go around was quite a bit of work and they had us taken care of quickly and at a very fair price. Thank you for the great work!

Linda Schuessler

5 star positive. We were On vacation from Kansas, we called at 5:35 p.m. They came right away, towed us, and fixed our pickup that evening. Super friendly. Could not recommend more highly.

Grant Kuper

13th Ave Auto is top notch. It's tough to find a mechanic nowadays that doesn't jerk you around and push you into services you don't need. The staff at 13th Ave Auto is honest and don't talk you into anything you don't need. They lay out options and give honest opinions. I won't go anywhere else!

Jacob Brannan

Fantastic! 13th Ave Auto Repair was great to work with. They were knowledgeable, understanding, and competent. I expressed what a different car repair shop told us, and 13th Ave Auto Repair investigated. After about 90 mins, they called and said the car was complete. It was a cable that was disconnected. The previous car repair shop said we needed to replace the entire HVAC box for $1300. Without needing to replace the HVAC box, 13th Ave Auto Repair was able to complete the repair for $157. I strongly recommend 13th Ave Auto Repair.

Mary Hallgren

I came in for a light bulb replacement. Thankfully, the service repairman checked all the lights and found two more that needed replacing.

Jin Li

Great service! Honest people!

Peter Karl

Excellent customer and automotive service. The technicians at 13th Ave Auto always provide a clear explanation of the results of an inspection or diagnostic and help to make repairs within my budget. I'll keep coming back.

Wendy Molstads

AMAZING PLACE! Fast and Inexpensive - My 2 kids and I were going to have a fun night at West Acres. As I pulled into the parking lot at 7pm at night, my car died....my alternator had gone out! I was stuck there and I live 90 miles away. I called 13th Ave. Auto and the owner told me he could get me in the next morning and it would be done sometime the next day, probably after lunch. I left my vehicle there and got a ride to a Hotel for the night. The next morning, I was impatient. I called at 9am to see what the status was and WOW I was amazed. They told me that it would be done in about an hour! When I got there I was so happy to see that not only did they squeeze me into their schedule and hurry to get it done fast due to my situation....when I got the bill I was VERY PLEASANTLY SURPRISED!!! Thanks 13th Avenue Auto Repair

Kyla Schock

I went in to get new brake pads, and their full inspection discovered I had a locked up brake caliber!! That could’ve been a bad situation! The staff was very friendly, and very efficient! Great experience!

Adam Trapp

We have all heard the stories about mechanics that replace things that don't need to be replaced or even break things on your car to cost you more. NOT HERE!!!! 13th Ave. Auto is amazing! The technicians here know you by name and always fix the basic problems with your car, and ask you about other stuff if they find it. Whether you have a brand new car or one that has more rust then metal, 13th Ave Auto is the only place you should bring your car.

Vincent Stowell

My initial experience with this shop was pretty average - they replaced a sensor that had gone bad while I was passing through Fargo. What makes this shop stand out is this: about a week after bringing it I noticed that my car was leaking oil. I immediately brought it in to a shop in Bozeman, MT where a mechanic noticed that a valve cover gasket had been replaced incorrectly by the last shop to do work on it. I called 13th ave and explained the situation. Not only did they completely admit that it was possible they could've made a mistake - they agreed to deal directly with the Bozeman shop and pay them for any repairs. No arguing, no accusations, just a friendly professional mechanic who wanted to make it right.

Connor Johnson

I've gone in a couple of times to get my car fixed and both times the service has been great, even without an appointment! Travis tells you exactly what the problem is and charges a reasonable price.

Monocycle-ing Linguiste

Maisie and Bruce give my mood a boost!

Alisha Eveland

We really appreciate everyone at 13th Ave Auto. Everyone is very friendly and service has always been quick and efficient. We would recommend it to anyone that is looking for a great place to take their vehicle!

Angela Holliday

Always pleased when I go to 13th Avenue Auto!

Robert Zulu

Be moderate with the assessment fees and other charges.

Kristi Kevorkian

I had a transfer case flush & transmission fluid change done. They saved me quite a bit compared to what I was quoted at the dealership.

Debbi Hemingway

Just good service...& Then there's Deuce'...👍 …

Laura Strand

Same great service as I have always had!! Highly recommend.

Jeremy Quenzer

Very friendly and very good service. Was impressed. Ill be taking all my auto needs here

Andrew Duhigg

They are always very friendly and easy to work with never had any issues with any of them! They are also fast and prices are very reasonable and not once of they ever tried to fix more things then what I asked them to do!

Brandy Sellden

13th Avenue Auto Repair always does a great job on my oil changes. They are quick and efficient. Very friendly and great customer service.

Amy Anton

Great service. Good price and friendly staff!

Lori Dretsch

As always no problems with the guys at 13th ave dping my repairs for the last 7 or 8 years i think not quite sure how long but always do good work

Ashley White

Always the best service. Very friendly, won't take our vehicle anywhere else.

Jay Ysteboe

Tires and oil. Great service. Quick and painless.

Lauren Crowe

I don't think I've ever had a bad experience here. Fairly priced and wonderful work!

Mark Gagner

great guys, got me in quick did a good diagnostics of my truck,

thomas salinas

Fast and friendly service,they will explain whats wrong with you're vehicle.And what needs to be done to get you back on the road safely.No gimicks here,just good service.In a big city full of other shops,this place has the small town feel and service you deserve.

Tyler Peterson

Very impressed with the straight-forward service my wife received. There were no concerns regarding whether she was getting ripped off. Will be returning!

Dan VAN EREM

Nice people and great customer service!

Karlen Pope

They were awsome.did professional work and gave me great advice.i would recomend this shop and guys to anyone and everyone

Michael Stanley

Service is consistent and reliable. Last time I dropped my vehicle off early and they got it done sooner than expected.

Bob Keeney

I work out of my car. 13th Ave. Auto has been able to solve and repair my car in a timely manner and have me back on the road. No problems and always nice to talk with.....Thanks

Kamas Kirian

I've had nothing but great experiences with 13th AVE Auto Repair. Fast efficient service at a good price.

Joel Nickerson

Vehicle was repaired to fullest expectations in a timely manner. Prices are very reasonable and I recommend them to anyone looking to be treated fair and professional.

Darrin Johnson

As you've said before this last visit there are things in vehicals where you don't have the means to service on. For some of those things that are less time consuming without all the elaborate sequences are less a headache to deal with whereas it could be risky trying to perform tasks on such a job as replacing a coolent tube assembly same as what I have seen with mieneke. This task could really take practices by any number of mechanics. Its that simple to see unlimited failure by doing this chore.

K D

Great people to work with on a truck. They had the best rate for tires in town. Check them out next time.

Mary S Kraft

Did a great job thank you

Jordan Engel

Was disappointed in another repair shop in town. These guys went above and beyond for me and my vans. Will be using them exclusively.

Adam Schroeder

Super friendly service and always honest. They help figure out the cheapest and best solutions to any repairs/service. I won't go anywhere else.

Will Clark

Great service and super fast too. Travis at the front desk was extremely professional, not something you see at most repair shops.

Chris Koesterman

Excellent Service. I have been going to 13th Avenue Repair for about 15 years, and I have always been very pleased with their service.

Kathy Chase

I took my vehicle to 13th ave auto repair. They did a great job. I'll be going back to them again. Thanks

Mark Kevorkian

Friendly and efficient Work done in a timely manner and estimates of cost are fairly accurate The mascot, Zeus, is the icing on the cake

Rita Niess

They do a great job. They are upfront on what's wrong and what is necessary and what can wait. They do quality work and back it up.

Jason Jacques Y

Very friendly people and take good care of my vehicle

Derek Hiltwein

All around great place to go I love that they explain things and are honest even if you dont know much about what your getting fixed:)

Katie Holzer

Friendly, good work, not overly expensive, and great communication. Email reminders and online access to see car history is a bonus.

Jeremy Sue Vondal

Needed an alternator replaced ASAP and they got it done right away excellent customer service

Brenda Long

Excellent customer service. Honest! Went above and beyond. Far exceeded our expectations as a place you can trust!

Clarice Andrus

Good, Profesional, Fast

Call me Uno

Thankx!! For the excellent service y'all do!!!

Steve Cassola

Process to repair a failed AC system was seamless. Good diagnostic work. Good solution proposed. Good execution on the fix. Thanks Travis.

Katie Harris

I always have a great experience working with these guys! They always provide amazing service and make me feel welcomed.

Terry Stegman

Best auto repair shop in FM area. Great service and fair prices.

John

They were very nice and got my car fixed in 2 hrs very pleased

Chris Swavely (CSwavely)

Quick, honest, helped us out in a pinch. Great prices! If you're looking for a great shop look no further!

Jennifer Kalal

Very impressive service! First time customer and will not take my vehicles anywhere else now!

Michael Wolpe

They are a very professional and honest business, they treat people with respect and are upfront with you. Definitely reccomend.

Derryn Heley

They go the extra mile to keep you satisfied. It's nice to know there are still ethical businesses nowdays and this is one of them!

yeno lokosang

Only take my car here, clean professional work 24/7!

Targen Gensee

Great customer service & great environment

John Shields

Excellent customer service

Eleazar Andrade

I took my vehicle in for service and the mechanic who serviced my car was a very rude person. Worse service I wouldn't recommend this shop to anyone

Richard L J Hagen

Reliably honest in the work that is needed, help to prioritize work (safety critical) considering the customer's budget.

Boqor Mohamed

Price was bit too high

Manish Singh

Very good people. They recommend according to vehicle's need only, and not unnecessary expensive items.

Noelle Butler

Great communication and helpfulness.

Kelly Leary

Fast, great service

Mike Siggerud

Excellent service, great communication.

AvoidableTable 1

Good and dependable service

Steve Maul

Gave me free air on a low tire, didnt require me to buy anything and friendly, thanks again!!

Jenni Lynne

They fixed my car and gave me a decent price too.

Narinder Mand

Great place my whole family takes cars here for anything !

Donna S.

Great service and great mechanics. They are very helpfull and very honest.

Shorty Vetter

Quick and friendly service

Buster Wright

Good job

Brian Shawn

Very friendly, very thorough and trusting! Will definitely be coming back here!

Drakin Frank

Fast and friendly service.

Edwana Fowler

Quick and great service

Abulquasem Hossain (RayJay)

Good, quick work

ryan higgins

Didn't try to scam me and successfully fixed my truck

Mike Kennedy

Switched out rim on a tire.

Austin Knode

great place great prices and great staff I recommend people to go here they care about their customers.

Joy Kauffman

I trust them.

Isabel Rodriguez

The most trust worthy auto shop in Fargo!

Caleb Sullivan

This shop was very knowledgeable and marvelous customer service. Will never go anywhere else!

Patricia Rokusek

Staff is very informational and pricing is very competitive

John Braun

Went in with a leaking rear tire they put my spare on for 35.00

Emelia Lundberg

I've been going for years. Always good and Friendly service.

Juan Montes

Great customer service and would definitely come back here.

Simeon Bakunda

Great Auto Repair Shop you can trust.

H Cantrell

Family owned and ran, they do right by you. Reliable and affordable.

Terry Smith

Quick, very professional!

S B

Wonderful people!

Peter Kaad

Very happy with the service

Bob Margheim

Efficient, fair, honest. You don't see that much in today's service world...

Brady Woodard

Excellent service at a fair price

Gurdip Mand

Great place been here for over 7 years

Will McC

most honist mechanics ive ever dealt with

Terry Stegman

Best shop in town...fair and honest

Imade Omonuwa

Very knowledgeable! Great work

Marcus Olson

These Guys do a Stellar Job! True Masters of Their Craft!

M Monty

Great work and nice staff..

Doug Ackerman

They do a great job.

Robert Lawhorn

Fast service willing to answer question and help!!

Sir Chris Urich

Reasonable price and good work

MATT Swanson

Fair pricing and great service!!

Patrice Burton

Super friendly and knowledgeable

Dan Haessig

Good knowledgeable and friendly service.

Marianne Gagelin

The job was done efficiently & timely.

Stanley Sloat

A filter was clogged.

Dan Lupear

Excellent service

Cory Carter

It's nice good service

matt stubstad

Good fast service.

Aleyna Leibfried

Fast, friendly service!

Mason Thorenson

Great place. Super timely, great communication, and fantastic customer service. If you want reliable, fast service bring your car here.

Kelly Schmidt

Great service! Great people! Great mission! What's not to ♥️

Tamia Coleman

I have had issues with other car repair places and was hesitant to go here just because of my other experiences, but from the beginning they were great! We brought our family vehicle over one day when we got an outrageous estimate from another place and they did an inspection and came up with a more detailed estimate at a better rate! They did a few repairs on my car and I noticed a noise after a few days so I brought it back and they fixed the issue with no charge and told me I can bring it back again to check on it, also no charge. My family will continue to bring our vehicles here for any future maintenance, they are thorough, reasonably priced and do a good job!

Carolina Morales (Ninguno)

Very good service and excellent customer service I recommend it !!!!!!

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